GE | JBS02BBWH | Use and Care Manual | GE JBS23BBAD Use and Care Manual

GE JBS23BBAD Use and Care Manual
Range
Owner’s Manual
Safety Information
Anti-Tip Device . . . . . . . . . . . . . . . . . 4
Safety Precautions . . . . . . . . . . . . 5–7
Oven . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Self-Cleaning Oven . . . . . . . . . . . . . . 9
Surface Units . . . . . . . . . . . . . . 10–12
Operating Instructions
Using the Surface Units . . . . . 13–16
Using the Oven . . . . . . . . . . . . .17–29
Using CircuWave™ . . . . . . . . . .22–23
Using the Clock and Timer . . . . . .24
Timed Baking and Roasting . . . . .25
Oven Thermostat . . . . . . . . . . .26, 27
Using the Self-Cleaning
Oven . . . . . . . . . . . . . . . . . . . . . .28, 29
Care and Cleaning . . . . . . . . . .30–38
Installation Instructions
Before You Begin . . . . . . . . . . . . . . 39
Preparing the Opening . . . . . . . . . 40
Flooring . . . . . . . . . . . . . . . . . . . . . . 41
Electrical Connection . . . . . . . 41–46
Anti-Tip Bracket . . . . . . . . . . . . . . .47
Leveling . . . . . . . . . . . . . . . . . . . . . . 47
Troubleshooting Tips
Before You Call
For Service . . . . . . . . . . . . . . . . . 48–54
Customer Service
Product Registration . . . . . . . . 61, 62
Warranty . . . . . . . . . . . . . . . . . . . . . 63
Service Telephone
Numbers . . . . . . . . . . . . . . Back Cover
Electric Ranges
Coil Top and
Radiant Top Models
www.geappliances.com
164D3333P189
49-8962-2
01-00 JR
Safety Information
A Service Partnership.
IMPORTANT!
Installation Instructions Operating Instructions
Fill out the Consumer Product Registration Card.
Two easy ways to register your appliance!
■ Through the internet at www.geappliances.com
■ Complete and mail the enclosed Product
Registration Card
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them on a label behind the range door or
behind the storage drawer.
Staple sales slip or cancelled check here.
Customer Service
Troubleshooting Tips
Proof of the original purchase date is needed to obtain
service under the warranty.
2
Safety Information
READ THIS MANUAL
Operating Instructions Installation Instructions Troubleshooting Tips
Inside you will find many helpful hints on how to use and
maintain your range properly. Just a little preventive care
on your part can save you a great deal of time and money
over the life of your range.
IF YOU NEED SERVICE
You’ll find many answers to common problems in the
Before You Call For Service section. If you review our chart
of Troubleshooting Tips first, you may not need to call for
service at all.
If you do need service, you can relax knowing help is only
a phone call away. A list of toll-free customer service
numbers is included in the back section of this manual.
Or you can always call the GE Answer Center® at
800.626.2000, 24 hours a day, 7 days a week.
Customer Service
3
Safety Information
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
Installation Instructions Operating Instructions
For your safety, the information in this manual must be
followed to minimize the risk of fire or explosion, electric
shock, or to prevent property damage, personal injury,
or loss of life.
WARNING ANTI-TIP DEVICE
All ranges can tip and injury could result.
To prevent accidental tipping of the range, attach it to the
wall and floor by installing the Anti-Tip device supplied.
To check if the device is installed and engaged properly,
remove the storage drawer and inspect the rear leveling
leg. Make sure it fits securely into the slot.
If you pull the range out from the wall for any reason,
make sure the device is properly engaged when
you push the range back against the wall. If it is not,
there is a possible risk of the range tipping over and
causing injury if you or a child stand, sit or lean on
an open door.
Troubleshooting Tips
Please refer to the Anti-Tip device information in this
manual. Failure to take this precaution could result in
tipping of the range and injury.
IMPORTANT SAFETY NOTICE
Customer Service
The California Safe Drinking Water and Toxic Enforcement
Act requires the Governor of California to publish a list of
substances known to the state to cause cancer, birth
defects or other reproductive harm, and requires
businesses to warn customers of potential exposure to
such substances.
The fiberglass insulation in self-clean ovens gives off a very
small amount of carbon monoxide during the cleaning
cycle. Exposure can be minimized by venting with an open
window or using a ventilation fan or hood.
4
When using electrical appliances, basic safety precautions
should be followed, including the following:
■ Do not allow anyone
to climb, stand or hang
on the door, storage
drawer or cooktop.
They could damage the
range and even tip it
over, causing severe
personal injury.
■ Do not store flammable
materials in an oven or
near the cooktop.
■ CAUTION: Items of
interest to children
should not be stored in
cabinets above a range
or on the backsplash
of a range—children
climbing on the range
to reach items could be
seriously injured.
■ Never wear loose-fitting
or hanging garments
while using the
appliance. Be careful
when reaching for
items stored over the
range. Flammable
material could be
ignited if brought in
contact with hot surface
units or heating
elements and may
cause severe burns.
5
Customer Service
■ Be sure your appliance
is properly installed
and grounded by a
qualified technician in
accordance with the
provided installation
instructions.
■ Do not attempt to
repair or replace any
part of your range
unless it is specifically
recommended in this
manual. All other
servicing should be
referred to a qualified
technician.
■ Before performing any
service, disconnect the
range power supply at
the household
distribution panel by
removing the fuse or
switching off the circuit
breaker.
■ Do not leave children
alone—children should
not be left alone or
unattended in an area
where an appliance is
in use. They should
never be allowed to sit
or stand on any part of
the appliance.
Operating Instructions Installation Instructions Troubleshooting Tips
SAFETY PRECAUTIONS
Safety Information
Use this appliance only for its intended purpose as
described in this Owner’s Manual.
Safety Information
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
SAFETY PRECAUTIONS
Customer Service
Troubleshooting Tips
Installation Instructions Operating Instructions
■ Use only dry pot
holders—moist or damp
pot holders on hot
surfaces may result in
burns from steam. Do
not let pot holders
touch hot surface units
or heating elements.
Do not use a towel or
other bulky cloth.
■ For your safety, never
use your appliance
for warming or heating
the room.
■ Do not store or use
combustible materials,
gasoline or other
flammable vapors and
liquids in the vicinity
of this or any other
appliance.
■ Keep the hood and
grease filters clean
to maintain good
venting and to avoid
grease fires.
■ Do not let cooking
grease or other
flammable materials
accumulate in or near
the range.
6
■ Do not use water on
grease fires. Never pick
up a flaming pan. Turn
the controls off.
Smother a flaming
pan on a surface unit
by covering the pan
completely with a
well-fitting lid, cookie
sheet or flat tray. Use a
multi-purpose dry
chemical or foam-type
fire extinguisher.
Flaming grease outside
a pan can be put out by
covering it with baking
soda or, if available, by
using a multi-purpose
dry chemical or
foam-type fire
extinguisher.
Flame in the oven
can be smothered
completely by closing
the oven door and
turning the oven
off or by using a
multi-purpose dry
chemical or foam-type
fire extinguisher.
Safety Information
Potentially hot surfaces
include the cooktop,
areas facing the
cooktop, oven vent
opening, surfaces near
the opening, crevices
around the oven door
and metal trim parts
above the door.
REMEMBER : The inside
surface of the oven may
be hot when the door is
opened.
Operating Instructions Installation Instructions Troubleshooting Tips
■ Do not touch the surface
units, the heating
elements or the interior
surface of the oven.
These surfaces may be
hot enough to burn even
though they are dark in
color. During and after
use, do not touch, or let
clothing or other
flammable materials
contact, the surface
units, areas nearby the
surface units or any
interior area of the oven;
allow sufficient time for
cooling first.
COOK MEAT AND POULTRY
THOROUGHLY…
Cook meat and poultry thoroughly—meat to at least an INTERNAL
temperature of 160°F. and poultry to at least an INTERNAL
temperature of 180°F. Cooking to these temperatures usually
protects against foodborne illness.
Customer Service
7
Safety Information
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
OVEN
Customer Service
Troubleshooting Tips
Installation Instructions Operating Instructions
■ Stand away from the
range when opening
the oven door. Hot
air or steam which
escapes can cause
burns to hands, face
and/or eyes.
■ Do not heat unopened
food containers.
Pressure could build up
and the container could
burst, causing an injury.
■ Keep the oven vent
unobstructed.
■ Keep the oven free
from grease buildup.
■ Place the oven shelf in
the desired position
while the oven is cool.
If shelves must be
handled when hot,
do not let pot holder
contact the heating
elements.
8
■ Pulling out the shelf
to the stop-lock is a
convenience in lifting
heavy foods. It is also
a precaution against
burns from touching
hot surfaces of the
door or oven walls.
■ When using cooking
or roasting bags in
the oven, follow the
manufacturer’s
directions.
■ Do not use the oven
to dry newspapers. If
overheated, they can
catch on fire.
■ Do not use the oven
for a storage area.
Items stored in an
oven can ignite.
■ Do not leave paper
products, cooking
utensils or food in the
oven when not in use.
Safety Information
SELF-CLEANING OVEN (on some models)
■ Before self-cleaning
the oven, remove the
broiler pan, grid and
other cookware.
■ Be sure to wipe up
excess spillage before
starting the selfcleaning operation.
■ If the self-cleaning
mode malfunctions,
turn the oven off
and disconnect the
power supply. Have
it serviced by a
qualified technician.
Operating Instructions Installation Instructions Troubleshooting Tips
■ Do not clean the door
gasket. The door gasket
is essential for a good
seal. Care should be
taken not to rub,
damage or move
the gasket.
■ Clean only parts listed
in this Owner’s Manual.
■ Do not use oven
cleaners on self-clean
models. No commercial
oven cleaner or oven
liner protective coating
of any kind should be
used in or around any
part of the oven.
Residue from oven
cleaners will damage
the inside of the oven
when the self-clean
cycle is used.
Customer Service
9
Safety Information
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
Customer Service
Troubleshooting Tips
Installation Instructions Operating Instructions
SURFACE UNITS–ALL MODELS
10
Use proper pan size—select cookware having flat bottoms
large enough to cover the surface unit heating element.
The use of undersized cookware will expose a portion of
the surface unit to direct contact and may result in ignition
of clothing. Proper relationship of cookware to surface unit
will also improve efficiency.
■ Never leave the surface
■ To minimize the
possibility of burns,
units unattended at
ignition of flammable
high heat settings.
materials and spillage,
Boilovers cause
the handle of a
smoking and greasy
container should be
spillovers that may
turned toward the
catch on fire.
center of the range
without extending over
■ Use little fat for
nearby surface units.
effective shallow or
deep fat frying. Filling
■ Always turn the surface
the pan too full of fat
units off before
removing cookware.
can cause spillovers
when food is added.
■ When flaming foods
under the hood, turn
■ If a combination of oils
the fan on.
or fats will be used in
frying, stir together
■ Use a deep fat
before heating, or as
thermometer whenever
fats melt slowly.
possible to prevent
overheating fat beyond
■ Always heat fat slowly,
the smoking point.
and watch as it heats.
■ Keep an eye on foods
■ Only certain types of
being fried at high or
glass, glass ⁄ceramic,
medium high heat
earthenware or other
settings.
glazed containers are
suitable for cooktop
■ Foods for frying should
service; others may
be as dry as possible.
break because of the
Frost on frozen foods
sudden change in
or moisture on fresh
temperature.
foods can cause hot fat
to bubble up and over
the sides of the pan.
RADIANT SURFACE UNITS (on some models)
Operating Instructions Installation Instructions Troubleshooting Tips
Customer Service
Use care when touching the cooktop. The glass surface
of the cooktop will retain heat after the controls have been
turned off.
■ When the cooktop
■ Do not operate the
radiant surface units if
is cool, use only the
the glass is broken.
recommended cleaning
Spillovers or cleaning
cream to clean the
solution may penetrate
cooktop.
a broken cooktop and
■ To avoid possible
create a risk of electrical
damage to the cooking
shock. Contact a
surface, do not apply
qualified technician
cleaning cream to
immediately should
the glass surface
your glass cooktop
when it is hot.
become broken.
■ After cleaning, use a dry ■ Be careful when placing
cloth or paper towel to
spoons or other stirring
remove all cleaning
utensils on glass
cream residue.
cooktop surface when it
is in use. They may
■ Read and follow all
become hot and could
instructions and
cause burns.
warnings on the
cleaning cream labels.
■ Clean the cooktop with
caution. If a wet sponge
■ Never use the glass
or cloth is used to wipe
cooktop surface as a
spills on a hot surface
cutting board.
unit, be careful to avoid
■ Avoid scratching
steam burns. Some
the glass cooktop.
cleaners can produce
The cooktop can
noxious fumes if
be scratched with
applied to a hot surface.
items such as sharp
NOTE: We recommend
instruments, rings or
that you avoid wiping
other jewelry and rivets
any surface unit areas
on clothing.
until they have cooled
■ Do not place or store
and the indicator light
items that can melt or
has gone off. Sugar
catch fire on the glass
spills are the exception
cooktop, even when it is
to this. Please see
not being used.
Cleaning the glass
11
cooktop section.
Safety Information
WARNING!
Safety Information
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
COIL SURFACE UNITS (on some models)
Troubleshooting Tips
Installation Instructions Operating Instructions
■ Clean the cooktop
with caution. If a wet
sponge is used to wipe
spills on a hot cooktop,
be careful to avoid
steam burns.
■ To avoid the possibility
of a burn or electric
shock, always be certain
that the controls for all
surface units are at the
OFF position and all
coils are cool before
attempting to lift or
remove a unit.
■ Do not immerse or soak
the removable surface
units. Do not put them
in a dishwasher.
■ Be sure the drip pans
and the vent duct are
not covered and are in
place. Their absence
during cooking could
damage range parts
and wiring.
■ Do not use aluminum
foil to line the drip
pans or anywhere in
the oven except as
described in this
manual. Misuse could
result in a shock, fire
hazard or damage to
the range.
Customer Service
Read and follow this Safety
Information carefully.
SAVE THESE INSTRUCTIONS
12
Safety Information
Using the surface units.
How to Set
Push the knob in and turn in either direction to the
setting you want.
Operating Instructions Installation Instructions Troubleshooting Tips
At both OFF and HI the control clicks into position.
You may hear slight clicking sounds during cooking,
indicating the control is keeping the power level you set.
Be sure you turn the control knob
to OFF when you finish cooking.
(appearance may vary)
Indicator Lights (on radiant glass models only)
A HOT indicator light will glow when any radiant element
is turned on, and will remain on until the surface is cool
enough to touch.
A SURFACE UNITS on indicator light will glow when any
surface unit is on.
NOTE: The SURFACE UNITS on indicator light may glow between
the surface control settings of LO and OFF, but there is no power
to the surface units.
Customer Service
13
Safety Information
Using the radiant surface units (on some models)
About the radiant surface units…
SURFACE
COOKING
Installation Instructions Operating Instructions
,,,,,,,,,,,,,
,,,,,,,,,,,,
, ,,,, ,,, ,
, ,,
,,,directly
,,,on,,the,glass.
Never cook
The radiant cooktop features heating units beneath a
smooth glass surface.
NOTE: A slight odor is normal when a new cooktop is used for the
first time. It is caused by the heating of new parts and insulating
materials and will disappear in a short time.
Always use cookware.
The surface unit will cycle on and off to maintain your
selected control setting.
OFF CENTER
,,,,,,,,,,,
,,,,,,,,,,,
,,,,,,,,,,,,
, ,,,, ,,,
, ,in,the center
,,of
Always place the pan
It is safe to place hot cookware from the oven or surface
on the glass surface when the surface is cool.
the surface unit you are cooking on.
Even after the surface units are turned off, the glass
cooktop retains enough heat to continue cooking. To
avoid over-cooking, remove pans from the surface units
when the food is cooked. Avoid placing anything on the
surface unit until it has cooled completely.
■ Water stains (mineral deposits) are removable using the
cleaning cream or full strength white vinegar.
■ Use of window cleaner may leave an iridescent film on the
cooktop. The cleaning cream will remove this discoloration.
■ Don’t store heavy items above the cooktop. If they drop onto the
cooktop, they can cause damage.
Troubleshooting Tips
■ Do not use the surface as a cutting board.
Customer Service
DRAGGING
, ,
,
,
, ,,,,,,,,,,
, ,,,, ,,,
,,,,,,,,,,,,
,,,,,,,,,,,,
, ,
,
14
Do not slide cookware across the cooktop
because it can scratch the glass—the glass is
scratch resistant, not scratch proof.
Safety Information
Selecting types of cookware
for radiant glass cooktop models.
The following information will help you choose cookware which
will give good performance on glass cooktops.
Stainless Steel:
Operating Instructions Installation Instructions Troubleshooting Tips
recommended
Aluminum:
Check pans for flat bottoms by
using a straight edge.
heavy weight recommended
Good conductivity. Aluminum residues sometimes
appear as scratches on the cooktop, but can be removed
if cleaned immediately. Because of its low melting point,
thin weight aluminum should not be used.
Copper Bottom:
recommended
Copper may leave residues which can appear as
scratches. The residues can be removed, as long as the
cooktop is cleaned immediately. However, do not let
these pots boil dry. Overheated metal can bond to glass
cooktops. An overheated copper bottom pot will leave a
residue that will permanently stain the cooktop if not
removed immediately.
Porcelain Enamel Covered Cast Iron:
Pans with rounded, curved, ridged
or warped bottoms are not
recommended.
recommended
As long as the cookware is covered completely with
porcelain enamel, this cookware is recommended.
Caution is recommended for cast iron cookware that is
not completely covered with smooth porcelain enamel,
as it may scratch the glass ceramic cooktop.
Glass-ceramic:
usable, but not recommended
Poor performance. May scratch the surface.
Customer Service
Stoneware:
usable, but not recommended
Poor performance. May scratch the surface.
15
Safety Information
Selecting types of cookware
for coil cooktop models.
The following information will help you choose cookware which
will give good performance on coil cooktops.
Installation Instructions Operating Instructions
Surface Cookware Tips
1″
Not over 1 inch
Use medium- or heavy-weight cookware. Aluminum
cookware conducts heat faster than other metals.
Cast-iron and coated cast-iron cookware are slow to
absorb heat, but generally cook evenly at low to medium
heat settings. Steel pans may cook unevenly if not
combined with other metals.
For best cooking results, pans should be flat on the
bottom. Match the size of the saucepan to the size of the
surface unit. The pan should not extend over the edge
of the surface unit more than 1 inch.
Wok Cooking
Troubleshooting Tips
We recommend that you use only a flat-bottomed wok. They are
available at your local retail store.
Customer Service
Use only flat-bottomed woks.
16
Do not use woks that have support rings. Use of these
types of woks, with or without the ring in place, can be
dangerous. Placing the ring over the surface unit will
cause a build-up of heat that will damage the porcelain
cooktop. Do not try to use such woks without the ring.
You could be seriously burned if the wok tipped over.
Safety Information
Using the oven controls.
Throughout this manual, features and appearance may vary from your model.
Operating Instructions Installation Instructions Troubleshooting Tips
Your model may have one of the above type of timers.
Clock and Timer Features
COOK TIME ON/OFF Pad
Press this pad and then press the HOUR and MIN. pads to set
the amount of time you want your food to cook. Turn the
Oven Temperature knob to the desired temperature.
The oven will shut off when the Cook Time has run out.
TIMER ON/OFF Pad
Press this pad to select the timer feature.
AUTOMATIC OVEN Light
This lights anytime the oven has been programmed.
HOUR and MIN. Pads
These pads allow you to set times up to 11 hours
and 59 minutes.
TEMP RECALL
Press the – pad above TEMP RECALL to display the selected
oven temperature.
Display
Shows the time of day and the time set for the timer.
CLOCK Pad
Customer Service
Press this pad before setting the clock.
START TIME ON/OFF Pad
Press this pad and the HOUR and MIN. pads to delay the
starting of your oven up to 11 hours and 59 minutes.
SET TIME +/- Pads
These pads allow you to set the clock and timer.
17
Safety Information
Using the oven controls. (on some models)
Installation Instructions Operating Instructions
Throughout this manual, features and appearance may vary from your model.
Oven Control Settings
On some models you may use the oven light switch to turn
the light on and off when the door is closed.
OVEN ON Light
Glows anytime the oven is heating. The light will flash when
the oven automatically turns off to remind you to turn the
Oven Temperature knob to OFF.
CLEAN Light
Troubleshooting Tips
Glows when the oven is in the self-clean cycle. After the selfclean cycle, the light will flash. Unlatch the door and turn
the Oven Temperature knob to OFF. If the door will not
unlatch, wait approximately 30 minutes and try again.
NOTE: Do not lock the oven door with the latch during cooking.
The latch is used for self-cleaning only. Never force the latch handle.
You may damage the door lock.
PREHEATED Light
Glows when the oven reaches your selected temperature.
Oven Temperature Knob
Customer Service
Turn this knob to the setting you want. (On some models,
you must push the knob in before turning.) On some
models, the temperature will be displayed to indicate
setting. The display will change back to time after a few
seconds.
On some models, the oven will automatically shut off after 12 hours.
On models with touch pad clock controls this feature may be deactivated to
allow the oven to be left on for more than 12 hours.
18
To deactivate or reactivate the Automatic Oven Shut-Off, press and hold
both the MIN. +/– pads for about 4 seconds.
Safety Information
Using the oven.
Oven Temperature Knob (on some models)
Turn this knob to the setting you want.
Operating Instructions Installation Instructions Troubleshooting Tips
■ The oven cycling light glows until the oven reaches
your selected temperature, then goes off and on with
the oven element(s) during cooking.
Before you begin…
D
C
B
A
To avoid possible burns, place the shelves in the desired position
before you turn the oven on.
The shelves have stop-locks, so that when placed
correctly on the supports, they will stop before coming
completely out, and will not tilt.
When placing and removing cookware, pull the shelf
out to the bump on the shelf support.
To remove a shelf, pull it toward you, tilt the front end up
and pull it out.
To replace, place the end of the shelf (stop-locks) on the
support, tilt up the front and push the shelf in.
The oven has 4 shelf positions.
How to Set the Oven for Baking or Roasting
C
B
A
1
2
3
Turn the Oven Temperature knob to the
temperature you desire. (On some models, you
must push the knob in before turning.)
Check food for doneness at minimum time on
recipe. Cook longer if necessary.
Turn the Oven Temperature knob to OFF when
cooking is complete.
Type of Food
Bundt or pound cakes
Customer Service
Angel food cake and
frozen pies (on cookie sheet)
Shelf Position
A
B
Biscuits, muffins, brownies, cookies,
cupcakes, layer cakes, pies
B or C
Casseroles
B or C
19
Safety Information
Using the oven.
Preheating and Pan Placement
Installation Instructions Operating Instructions
Preheat the oven if the recipe calls for it. To preheat, set the oven
at the correct temperature. Preheating is necessary for good results
when baking cakes, cookies, pastry and breads.
For ovens without a preheat indicator light or tone, preheat 10 minutes.
Baking results will be better if baking pans are centered in the oven
as much as possible. Pans should not touch each other or the walls
of the oven. If you need to use two shelves, stagger the pans so one is
not directly above the other, and leave approximately 11⁄2″ from the
front of the pan to the front of the shelf.
Aluminum Foil
Do not use aluminum foil to catch spillovers when using
the CircuWave fan. The foil will be sucked toward the
convection fan. Also, covering an entire shelf with
aluminum foil will disturb the heat circulation and result
in poor baking.
Troubleshooting Tips
You can use aluminum foil to line the broiler pan and
broiler grid. However, you must mold the foil tightly to
the grid and cut slits in it just like the grid.
How to Set the Oven for Broiling
Customer Service
Leave the door open to the broil stop
position. The door stays open by
itself, yet the proper temperature is
maintained in the oven.
1 Place the food on the broiler grid in the broiler pan.
2 Follow suggested shelf positions in the Broiling guide.
the Oven Temperature knob to BROIL . (On
3 Turn
some models, you must push the knob in before
turning.)
NOTE: To reduce smoking, do not use the CircuWave fan during
broiling.
20
Safety Information
Broiling guide
Food
Bacon
Beef Steaks
Rare
Medium
Well Done
Rare
Medium
Well Done
Chicken
1/2 lb. (about
8 thin slices)
1 lb. (4 patties)
1/2 to 3/4″
thick
C
41⁄2
41⁄2
C
10
7
Space evenly.
Up to 8 patties take
about same time.
1″ thick
(1 to 11⁄2 lbs.)
C
C
C
6
8
12
5
6
11
11⁄2″ thick
(2 to 21⁄2 lbs.)
C
C
C
A
10
15
25
35
7–8
14–16
20–25
10–15
Steaks less than 1″ thick
cook through before
browning. Pan frying is
recommended.
Slash fat.
1 whole
(2 to 21⁄2 lbs.),
split lengthwise
Lobster Tails
2–4
(6 to 8 oz.
each)
B
13–16
Do not
turn
over.
Fish
1-lb. fillets
1/4 to 1/2″
thick
C
5
5
Ham Slices
(precooked)
1″ thick
B
8
8
Pork Chops
Well Done
2 (1/2″ thick)
2 (1″ thick),
about 1 lb.
C
B
10
13
10
13
2 (1″ thick),
about 10 to 12 oz.
2 (11⁄2″ thick),
about 1 lb.
C
C
C
B
10
12
14
17
9
10
12
12–14
Lamb Chops
Medium
Well Done
Medium
Well Done
Arrange in single layer.
Operating Instructions Installation Instructions Troubleshooting Tips
Ground Beef
Well Done
Quantity and/ Shelf
First Side Second Side
or Thickness Position Time (min.) Time (min.) Comments
Reduce time about 5 to
10 minutes per side for
cut-up chicken. Brush
each side with melted
butter. Broil skin-sidedown first.
Cut through back of shell.
Spread open. Brush with
melted butter before
broiling and after half
of broiling time.
Handle and turn very
carefully. Brush with lemon
butter before and during
cooking, if desired. Preheat
broiler to increase
browning.
Increase time 5 to 10
minutes per side for 11⁄2″
thick or home cured ham.
Slash fat.
Slash fat.
Customer Service
21
Safety Information
Using CircuWave™ (on some models)
Benefits of CircuWave
Installation Instructions Operating Instructions
■ Saves time (up to 30%) when roasting meats and cooking
casseroles, whole meals and main dishes. Time savings will
depend on size, type and amount of food.
■ Seals in moisture while the outside of meats and poultry gets
crisp and brown.
■ By reducing cooking time, you will save energy and reduce heat
in the kitchen.
■ The greatest time savings and best results are seen with foods that
require more than 45 minutes cooking time.
CircuWave Fan
In the CircuWave oven, a fan circulates the hot oven air
over and around the food.
This circulating hot air is evenly distributed throughout
the oven cavity.
The CircuWave fan will remain on when the oven door is opened.
GE Customer Service
Troubleshooting Tips
D
C
B
A
22
To reduce smoking, avoid turning the fan on while
broiling.
For best baking results with two racks, place the racks in
B and D positions.
Safety Information
To Set the Oven for CircuWave
Operating Instructions Installation Instructions Troubleshooting Tips
1 Turn the knob to the desired oven temperature.
the CircuWave switch to turn on the
2 Push
CircuWave fan.
cooking is finished, turn the oven off and
3 After
push the CircuWave button to turn the fan off.
Tips when using CircuWave
■ Be sure to check the internal temperature of food to
make sure that it is cooked thoroughly. Meat should
be cooked to at least 160° F. and poultry to at least
180° F. Even though food is nicely browned on the
outside, it may not have reached a safe internal
temperature. Cooking to these temperatures usually
protects against foodborne illness.
■ Do not turn the fan on during the self-clean cycle.
■ To reduce smoking, avoid turning the fan on while
broiling.
Customer Service
23
Safety Information
Using the clock and timer. (on some models)
The clock must be set for the automatic oven timing
functions to work properly. The time of day cannot be
changed during a timed baking or self-cleaning cycle.
Installation Instructions Operating Instructions
Make sure the clock is set to the
correct time of day.
To Set the Clock:
1 Press the CLOCK pad.
2 Press the HOUR and MIN. or SET TIME +/- pads.
3 Press the CLOCK pad to start.
To Set the Timer:
The timer is a minute timer only.
The timer does not control oven
operations. The maximum setting on
the timer is 11 hours and 59 minutes
or 9 hours and 50 minutes, depending
on your model.
1 Press the TIMER ON/OFF pad.
Press the HOUR and MIN. or SET TIME +/- pads
2 until
the amount of time you want shows in the
display. The timer will start automatically within
a few seconds of releasing the pad.
To Reset the Timer:
Troubleshooting Tips
If the display is still showing the time remaining,
you may change it by pressing the HOUR and MIN. or
SET TIME +/- pads until the time you want appears in
the display.
If the remaining time is not in the display, recall the
remaining time by pressing the TIMER ON/OFF pad and
then pressing the HOUR and MIN. or SET TIME +/- pads
until the new time you want shows in the display.
To Cancel the Timer:
Customer Service
Press the TIMER ON/OFF pad once. To cancel the
timer press the TIMER ON/OFF pad again and hold
for 4 seconds.
End of Cycle Tones (on some models)
or
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Clear the tones by pressing the pad of the function you
are using.
Safety Information
Using the timed baking
and roasting features. (on some models)
Do not latch the oven door during timed cooking. The latch is used
for self-cleaning only.
Operating Instructions Installation Instructions Troubleshooting Tips
NOTE: Foods that spoil easily, such as milk, eggs, fish, stuffings, poultry and pork, should not be
allowed to sit for more than 1 hour before or after cooking. Room temperature promotes the growth
of harmful bacteria. Be sure that the oven light is off because heat from the bulb will speed harmful
bacteria growth.
How to Set an Immediate Start and
Automatic Stop
Make sure the oven clock shows the correct time of day.
1 Press COOK TIME ON/OFF.
Using the HOUR and MIN. pads, enter the length of
2 cooking
time.
the Oven Temperature knob to the desired
3 Turn
temperature. (On some models, you must push the
knob in before turning.)
The display will show the cooking time remaining. When
the oven reaches the set temperature, a tone sounds.
When the oven automatically turns off the AUTOMATIC
OVEN light will flash and the oven will signal. Turn the
oven control to OFF to stop the flashes and signal.
How to Set a Delay Start and Automatic Stop
Make sure the oven clock shows the correct time of day.
1 Press START TIME ON/OFF.
Using the HOUR and MIN. pads, enter the time you
2 want
cooking to start.
Customer Service
3 Press COOK TIME ON/OFF.
Using the HOUR and MIN. pads, enter length of
4 cooking
time.
the Oven Temperature knob to the desired
5 Turn
temperature. (On some models, you must push the
knob in before turning.)
When the oven automatically turns off the AUTOMATIC
OVEN light will flash and the oven will signal. Turn the
Oven Temperature knob to OFF to stop the flashes
and signal.
25
Safety Information
Adjust the oven thermostat—Easy to do yourself!
You may find that your new oven cooks differently than the one it replaced.
Use your new oven for a few weeks to become more familiar with it. If you
still think your new oven is too hot or too cold, you can adjust the
thermostat yourself.
Installation Instructions Operating Instructions
Do not use thermometers, such as those found in grocery stores, to check the temperature setting of
your oven. These thermometers may vary 20–40 degrees.
NOTE: This adjustment will not affect the broiling or the self-cleaning temperatures (on some
models). The adjustment will be retained in memory after a power failure.
For Self-Cleaning Models with Only an Oven Temperature Knob
1 Put the knob in the OFF position.
2 Pull the knob off by pulling straight out.
and hold the HOTTER or COOLER button
3 Press
for 5 seconds to make the oven 20°F. hotter or
4
20°F. cooler.
Replace the knob.
Troubleshooting Tips
When you are adjusting the thermostat, the following
lights will flash indicating where the thermostat will be
set when you release the adjustment button:
(appearance may vary)
■ OVEN ON: Indicates the thermostat will be set at the factory
setting.
■ PREHEATED: Indicates the thermostat will be set 20°F. hotter.
■ CLEAN: Indicates the thermostat will be set 20°F. cooler.
For Self-Cleaning Models with Pads and an Oven Temperature Knob
Customer Service
1 Put the Oven Temperature knob in the OFF position.
Press and hold the HOUR +/– pads for 5 seconds
2 until
the display changes.
Before display changes back, press the HOUR +/–
3 pads to increase or decrease the temperature in
5 degree increments.
The oven temperature can be increased up to 35°F.
hotter or can be decreased down to 35°F. cooler.
If the oven adjustment is set cooler than the factory
setting a minus sign (–) and the offset temperature will
appear in the display.
26
several seconds for the control to automatically
4 Wait
set and return to its previous setting.
Safety Information
To Adjust the Thermostat on Standard Clean Models
the Oven Temp knob off the shaft, look at
1 Pull
the back of the knob and note the current setting
before making any adjustments.
Operating Instructions Installation Instructions Troubleshooting Tips
2 Loosen both screws on the back of the knob.
increase the oven temperature, move the pointer
3 1Tonotch
toward the words “MAKE HOTTER.”
Front of OVEN TEMP knob
(knob appearance may vary)
To decrease the oven temperature, turn the pointer
1 notch toward the words “MAKE COOLER.”
Each notch changes the temperature by 10 degrees Fahrenheit.
Pointer
4 Tighten the screws.
the knob, matching the flat area of the
5 Replace
knob to the shaft.
Back of OVEN TEMP knob
The type of margarine will affect
baking performance!
Most recipes for baking have been developed using high fat products such
as butter or margarine (80% fat). If you decrease the fat, the recipe may not
give the same results as with a higher fat product.
Recipe failure can result if cakes, pies, pastries, cookies or candies are made with low fat spreads. The
lower the fat content of a spread product, the more noticeable these differences become.
Customer Service
Federal standards require products labeled “margarine” to contain at least 80% fat by
weight. Low fat spreads, on the other hand, contain less fat and more water. The high
moisture content of these spreads affects the texture and flavor of baked goods. For
best results with your old favorite recipes, use margarine, butter or stick spreads
containing at least 70% vegetable oil.
27
Safety Information
Using the self-cleaning oven (on some models).
Never force the latch handle. Forcing the handle will damage the door
lock mechanism.
Before a Clean Cycle
Installation Instructions Operating Instructions
The range must be completely cool in order to set the
self-clean cycle.
We recommend venting with an open window or using a
ventilation fan or hood during the first self-clean cycle.
Remove all cookware and any aluminum foil from
the oven.
Wipe up heavy soil on the oven
bottom.
The oven shelves can be self-cleaned, but they will
darken, lose their luster and become hard to slide.
Do not use abrasives or oven cleaners. Clean the top,
sides and outside of the oven door with soap and water.
The enamel grid and broiler pan may be cleaned in the
self-cleaning oven. However, to help prevent heavy
smoke caused by self-cleaning the greasy soil in the pan,
you must first clean off the excess grease.
Make sure the oven light bulb cover is in place and the
oven light is off.
Troubleshooting Tips
IMPORTANT: The health of some birds is extremely sensitive
to the fumes given off during the self-cleaning cycle of
any range. Move birds to another well ventilated room.
How to Set the Oven for Cleaning
1 Latch the door.
the Oven Temperature knob to CLEAN.
2 Turn
(On some models, you must push the knob in
before turning.)
Customer Service
Clean cycle time is normally 4 hours and 20 minutes.
On models with COOK TIME and START TIME pads, you
can change the clean time to between 3 hours and 5
hours, 59 minutes by using the HOUR and MIN. pads.
The display will show the clean time counting down.
When the CLEAN light flashes, and the oven has
completely cooled, slide the latch handle to the left, and
turn the Oven Temperature knob to OFF. Never force
the latch handle. You may damage the door lock.
28
To stop a clean cycle, turn the Oven Temperature
knob to OFF. Wait until the oven has cooled and
unlatch the door.
Safety Information
How to Delay the Start of Cleaning
(on some models)
Operating Instructions Installation Instructions Troubleshooting Tips
1 Latch the door.
the Oven Temperature knob to CLEAN.
2 Turn
(On some models, you must push the knob in
before turning.)
3 Press the START TIME ON/OFF pad.
the HOUR and MIN. pads to set the time
4 Press
cleaning will start.
When the CLEAN light flashes, and the oven has
completely cooled, slide the latch handle to the
left as far as it will go and turn the Oven Temperature
knob to OFF.
After a Clean Cycle
You may notice some white ash in the oven. Wipe it up with a damp
cloth after the oven cools.
If white spots remain, remove them with a soap-filled steel wool pad and rinse
thoroughly with a vinegar and water mixture.
These deposits are usually a salt residue that cannot be removed by
the clean cycle.
If the oven is not clean after one clean cycle, repeat the cycle.
Customer Service
■ You cannot set the oven for cooking until the oven is cool enough
for the door to be unlatched.
■ While the oven is self-cleaning, you can press the CLOCK pad to
display the time of day. To return to the clean countdown, press
the COOK TIME ON/OFF pad.
■ If the shelves become hard to slide, apply a small amount of
vegetable oil or cooking oil to a paper towel and wipe the edges of
the oven shelves with the paper towel.
29
Safety Information
Care and cleaning of the range.
Oven Interior (non-self clean models)
Installation Instructions Operating Instructions
With proper care, the porcelain enamel finish on the inside of
the oven—top, bottom, sides, back and inside of the door—will stay
new-looking for years.
Let the range cool before cleaning. We recommend that you wear
rubber gloves when cleaning the range.
Soap and water will normally do the job. Heavy spattering or
spillovers may require cleaning with a mild abrasive cleaner. Soapy,
wet metal pads may also be used.
Do not allow food spills with a high sugar or acid content (such as milk,
tomatoes, sauerkraut, fruit juices or pie filling) to remain on the surface. They
may cause a dull spot even after cleaning.
Household ammonia may make the cleaning job easier. Place
1/2 cup in a shallow glass or pottery container in a cold oven
overnight. The ammonia fumes will help loosen the burned-on
grease and food.
If necessary, you may use an oven cleaner. Follow the package
directions.
Do not spray oven cleaner on the electrical controls and switches because it
could cause a short circuit and result in sparking or fire.
Troubleshooting Tips
Do not allow a film from the cleaner to build up on the temperature sensor—it
could cause the oven to heat improperly. (The sensor is located at the top of the
oven.) Carefully wipe the sensor clean after each oven cleaning, being careful not
to move the sensor as a change in its position could affect how the oven bakes.
Customer Service
Do not spray any oven cleaner on the oven door, handles or any exterior surface
of the oven, cabinets or painted surfaces. The cleaner can damage these
surfaces.
30
Safety Information
Lift-Off Oven Door
The oven door is removable for cleaning.
Do not lift the door by the handle. Make sure the oven is
completely cool.
Operating Instructions Installation Instructions Troubleshooting Tips
To remove the door, open it to the special stop position.
Grasp firmly on each side and lift the door straight up
and off the hinges.
Lift the door straight up and off the
hinges.
Do not place hands between the hinge and the oven door frame.
To replace the door, make sure the hinges are in the
special stop position. Position the slots in the bottom of
the door squarely over the hinges and slowly lower it
over both hinges.
To clean the inside of the door:
■ Soap and water will normally do the job. Heavy
spattering or spillovers may require cleaning with a
mild abrasive cleaner. Soapy, wet metal pads may also
be used.
The gasket is designed with a gap at
the bottom to allow for proper air
circulation.
Because the area inside the gasket is
cleaned during the self-clean cycle,
you do not need to clean this by hand.
Do not allow food spills with a high sugar or acid content (such as
milk, tomatoes, sauerkraut, fruit juices or pie filling) to remain on
the surface. They may cause a dull spot even after cleaning.
To clean the outside of the door:
The area outside the gasket and the
front frame can be cleaned with a
soap-filled scouring pad, hot water
and detergent. Rinse well with a
vinegar and water solution.
■ Use soap and water to thoroughly clean the top, sides
and front of the oven door. Rinse well. You may also
use a glass cleaner to clean the glass on the outside of
the door. Do not let water drip into the vent openings.
Do not rub or clean the door
gasket—it has an extremely low
resistance to abrasion.
■ Spillage of marinades, fruit juices, tomato sauces and
basting materials containing acids may cause
discoloration and should be wiped up immediately.
When surface is cool, clean and rinse.
If you notice the gasket becoming
worn, frayed or damaged in any way
or if it has become displaced on the
door, you should have it replaced.
Customer Service
■ Do not use oven cleaners, cleaning powders or harsh
abrasives on the outside of the door.
31
Safety Information
Care and cleaning of the range.
Oven Heating Elements
Do not clean the bake element or the broil element.
Any soil will burn off when the elements are heated.
Installation Instructions Operating Instructions
To clean the oven floor, gently lift the bake element.
Clean with warm soapy water.
Oven Shelves
Clean the shelves with an abrasive cleanser or steel wool.
On self-cleaning models the oven shelves may be
cleaned in the self-cleaning oven. However, the shelves
will darken in color, lose their luster and become hard to
slide if cleaned during the self-cleaning cycle.
To make the shelves slide more easily apply a small
amount of vegetable oil or cooking oil to a paper towel
and wipe the edges of the oven shelves with the paper
towel.
Oven Light Replacement (on some models)
Troubleshooting Tips
CAUTION: Before replacing your oven light bulb,
disconnect the electrical power to the range at
the main fuse or circuit breaker panel.
Be sure to let the light cover and bulb cool completely.
To remove the cover:
Wire cover holder
a hand under the cover so it doesn’t fall when
1 Hold
released. With fingers of the same hand, firmly push
back the wire cover holder. Lift off the cover.
Do not remove any screws to remove the cover.
Customer Service
bulb with a 40-watt household appliance
2 Replace
bulb.
To replace the cover:
it into groove of the light receptacle. Pull wire
1 Place
forward to the center of the cover until it snaps into
place.
2 Connect electrical power to the range.
32
Safety Information
Broiler Pan & Grid
Operating Instructions Installation Instructions Troubleshooting Tips
After broiling remove the broiler pan
from the oven.
After broiling, remove the broiler pan from the oven.
Remove the grid from the pan. Carefully pour out the
grease from the pan into a proper container.
Wash and rinse the broiler pan and grid in hot water
with a soap-filled or plastic scouring pad.
If food has burned on, sprinkle the grid with detergent
while hot and cover with wet paper towels or a dishcloth.
Soaking the pan will remove burned-on foods.
The broiler pan may be cleaned with a commercial oven
cleaner. If the grid is grey enamel, it can also be cleaned
with an oven cleaner. If the grid is chrome, do not use an
oven cleaner to clean it.
Both the broiler pan and grid can also be cleaned in the
dishwasher.
Do not store a soiled broiler pan and grid anywhere in the range.
How to Remove the Storage Drawer to Clean
Under the Range
To remove the storage drawer:
1 Pull the drawer out all the way.
2 Tilt up the front and remove it.
Clean under the range.
To replace the storage drawer:
glides at the back of the drawer beyond the
1 Insert
stop on range glides.
Customer Service
2 Lift the drawer if necessary to insert easily.
the front of the drawer down, then push
3 Let
in to close.
33
Safety Information
Cleaning the glass cooktop.
Clean the glass surface with cleaning cream before you use the cooktop
for the first time. Also, clean the glass surface after each use. This helps
protect the top and makes clean-up easier.
Installation Instructions Operating Instructions
To clean the cooktop seal, let a wet cloth rest on it for a few minutes, then
wipe clean. Use a mild detergent if needed.
Do not use a knife or any sharp object on the seal because it will cut or
damage it.
Daily Cleaning
Use only a recommended cleaning cream, such as Cerama Brite or
the Cooktop Cleaning Creme, on the glass cooktop.
To maintain and protect the surface of your new glass cooktop
follow these steps.
Before you use the cooktop for the first time, clean it with cleaning
cream. This helps protect the top and makes clean-up easier.
■ Clean the surface with the cleaning cream after each use.
■ Rub a few drops (less is better) of the cleaning cream onto soiled
area using a damp paper towel. Buff with a dry paper towel until
all soil and cream are removed.
Troubleshooting Tips
For heavy, burned-on soil:
1
Apply a few drops of the cleaning cream to the
(cool) soiled area.
a damp paper towel, rub the cream into the burned-on
2 Using
area. As with any burned-on spill, this may require some effort.
scrape soil with razor scraper. Hold scraper at a
3 Carefully
45° angle against the glass cooktop.
any soil remains, repeat the steps listed above. For additional
4 Ifprotection,
after all soil has been removed, polish the entire
Customer Service
surface with the cleaning cream.
5 Buff with a dry paper towel.
To order more cream and/or scrapers for cleaning your glass
cooktop, please call our toll-free number:
National Parts Center
800-626-2002
34
Cleaner . . . . . . . . . . . . .# WX10X300
Scraper . . . . . . . . . . . . .# WX5X1614
Cream & scraper kit . .# WB64X5027
Safety Information
Special Care
Be sure to use a new sharp razor scraper. Do not use a dull or
nicked blade.
Using a razor scraper will not damage
the surface if the 45° angle is
maintained.
1
Operating Instructions Installation Instructions Troubleshooting Tips
Sugary spillovers (such as jellies, fudge, candy syrups) or
melted plastics can cause pitting of the surface of your
cooktop (not covered by the warranty) unless the spill is
removed while still hot. Special care should be taken
when removing hot substances.
Turn off all surface units affected by the spillover.
Remove hot pans.
an oven mitt, hold the razor scraper at a
2 Wearing
45° angle to the cooktop. Scrape the hot spill to a
cool area outside the surface unit.
the spill in a cool area, use a dry paper towel to
3 With
remove any excess. Any spillover remaining should
be left until the surface of the cooktop has cooled.
Do not continue to use the soiled surface unit until
all of the spillover has been removed. Follow the
steps under Heavy soil to continue the cleaning
process.
NOTE: If pots with a thin overlay of aluminum, copper or
enamel are allowed to boil dry, the overlay may bond with the
glass cooktop and leave a black discoloration. This should be
removed immediately before heating again or the discoloration
may be permanent.
Customer Service
35
Safety Information
Care and cleaning of the range.
Porcelain Enamel Cooktop (on some models)
Installation Instructions Operating Instructions
The porcelain enamel finish is sturdy but breakable if misused.
This finish is acid-resistant. However, any acidic foods spilled
(such as fruit juices, tomato or vinegar) should not be permitted
to remain on the finish.
If acids spill on the cooktop while it is hot, use a dry paper towel or
cloth to wipe it up right away. When the surface has cooled, wash
with soap and water. Rinse well.
For other spills such as fat spatterings, wash with soap and water or
cleansing powders after the surface has cooled. Rinse well. Polish
with a dry cloth.
Lift-Up Cooktop (on some models)
Some models have a cooktop that can be lifted up
for easier cleaning. The entire cooktop may be lifted up
and supported in the up position.
Be sure all surface units are turned
off before raising the cooktop.
The surface units do not need to be removed; however,
you may remove one to make raising the cooktop easier.
There are two side supports that lock into position when
the cooktop is lifted up.
Troubleshooting Tips
After cleaning under the cooktop with hot, mild soapy
water and a clean cloth, lower the cooktop. Be careful
not to pinch your fingers.
Customer Service
To lower the cooktop, push the rods back and gently
lower the cooktop until it rests in place.
36
Safety Information
Be sure all the controls are turned to OFF and the surface units are cool
before attempting to remove them.
Surface Units (on some models)
Surface unit
Receptacle
Drip pan
Operating Instructions Installation Instructions Troubleshooting Tips
To clean the surface units, turn the control to the highest
setting for a minute. The coils will burn off any soil.
To remove a surface unit:
To remove the drip pans for cleaning, the surface units
must be removed first.
Lift the surface unit about 1 inch above the drip pan and
pull it out.
Do not lift the surface unit more than 1 inch. If you do, it may not lie
flat on the drip pan when you plug it back in.
Repeated lifting of the surface unit more than 1 inch above
the drip pan can permanently damage the receptacle.
To replace a surface unit:
Replace the drip pan into the recess in the cooktop. Make
sure the opening in the pan lines up with the receptacle.
Insert the terminals of the surface unit through the
opening in the drip pan and into the receptacle.
Guide the surface unit into place so it rests evenly.
Do not immerse the surface units in liquids of any kind.
Do not clean the surface units in a dishwasher.
Do not bend the surface unit plug terminals.
Do not attempt to clean, adjust or in any way repair the plug-in
receptacle.
Drip Pans (on some models)
Remove the surface units. Then lift out the drip pans.
Customer Service
For best results, clean the drip pans by hand. Place them in a
covered container (or a plastic bag) with 1/4 cup ammonia to
loosen the soil. Then scrub with a soap-filled scouring pad if
necessary. Rinse with clean water and polish with a clean soft cloth.
The drip pans may also be cleaned in the dishwasher.
Clean the area under the drip pans often. Built-up soil, especially
grease, may catch fire.
Do not cover the drip pans with foil. Using foil so close to the receptacle could
cause shock, fire or damage to the range.
37
Safety Information
Care and cleaning of the range.
Installation Instructions Operating Instructions
If your range is removed for cleaning, servicing
or any reason, be sure the anti-tip device is
re-engaged properly when the range is replaced.
Failure to take this precaution could result in
tipping of the range and cause injury.
Control Panel and Knobs
Clean up spatters with a damp cloth. Remove heavier
soil with warm, soapy water.
Do not use abrasives of any kind on the control panel.
Pull the knob straight off the stem.
The control knobs may be removed for easier cleaning.
To remove a knob, pull it straight off the stem. Wash the
knobs in soap and water but do not soak.
Oven Vent
On glass cooktop models, the oven is vented through
an opening at the rear of the cooktop.
On coil cooktop models, the oven is vented through an opening
under the right rear surface unit.
Troubleshooting Tips
Never cover the opening with aluminum foil or any other material.
Painted Surfaces
Painted surfaces include the sides and the drawer front.
Clean these with soap and water or a vinegar and water solution.
Do not use commercial oven cleaners, cleaning powders, steel wool
or harsh abrasives on any painted surface.
Customer Service
Glass Window (on some models)
To clean the outside glass finish, use a glass cleaner. Rinse and
polish with a dry cloth.
38
Safety Information
Installation of the range.
Read these instructions completely and carefully.
Operating Instructions Installation Instructions Troubleshooting Tips
Before You Begin
IMPORTANT: Save these instructions for the local electrical
inspector’s use.
IMPORTANT: OBSERVE ALL GOVERNING CODES AND
ORDINANCES.
NOTE TO INSTALLER: Leave these instructions with the
appliance after installation is completed.
NOTE TO CONSUMER: Keep this Owner’s Manual and
Installation Instructions for future use.
NOTE: This appliance must be properly grounded.
Tools You Will Need
■ Large blade screwdriver
■ 1/4″ hex head nutdriver
■ Channel lock pliers
Electrical Requirements
CAUTION, FOR PERSONAL SAFETY: DO NOT USE AN
EXTENSION CORD WITH THIS APPLIANCE.
REMOVE HOUSE FUSE OR OPEN CIRCUIT BREAKER
BEFORE BEGINNING INSTALLATION.
Customer Service
This appliance must be supplied with the proper voltage and
frequency, and connected to an individual, properly grounded
branch circuit, protected by a circuit breaker or time delay fuse,
as noted on the rating plate.
Wiring must conform to National Electric Codes.
If the electric service provided does not meet the above
specifications, have a licensed electrician install an approved outlet.
Because range terminals are not accessible after range is in position,
flexible service conduit or cord must be used.
39
Safety Information
Installation of the range.
Read these instructions completely and carefully.
Installation Instructions Operating Instructions
1
Prepare the Opening
Allow 11⁄2″ spacing from the range to adjacent vertical walls above cooktop
surface.
Allow 30″ minimum clearance between surface units and bottom of unprotected
wood or metal top cabinet, and 15″ minimum between countertop and adjacent
cabinet bottom.
EXCEPTION: Installation of a listed microwave oven or cooking appliance over the cooktop shall
conform to the installation instructions packed with that appliance.
If cabinet storage is installed, reduce risk by installing a range hood that projects
horizontally a min. of 5″ beyond the bottom of the cabinets. Make sure the wall
covering, countertops and cabinets around the range can withstand heat
generated by the range, oven or cooktop up to 200°F.
Not less than the width
of the range
Hood
5″ Min.
Troubleshooting Tips
30″
Min.
15″
Min.
Locate the outlet box within either shaded area.
Wall
11⁄2″
Min.
C of range
L
Customer Service
Wall
71⁄2″
7″
71⁄2″
Outlet box
31⁄2″
Install the
outlet box on
either side of
the C
L
5″
Floor
Cord
40
21⁄4″
Safety Information
Read these instructions completely and carefully.
Flooring Under the Range
Operating Instructions Installation Instructions Troubleshooting Tips
Your range, like many other household items, is heavy and can settle into soft floor coverings
such as cushioned vinyl or carpeting.
When moving the range on this type of flooring, it should be installed on a
1/4″ thick sheet of plywood (or similar material) as follows:
When the floor covering ends at the front of the range, the area that the range
will rest on should be built up with plywood to the same level or higher than the
floor covering. This will allow the range to be moved for cleaning or servicing.
2
Prepare for Electrical Connection
Effective January 1, 1996 the National Electric Code requires that
new construction (not existing) utilize a 4-conductor connection to an
electric range.
When installing an electric range in new construction follow Steps 3
and 5 for 4-wire connection.
Use only a 3-conductor or a 4-conductor UL-listed range cord. These cords may
be provided with ring terminals on wire and a strain relief device.
A range cord rated at 40 amps with 125/250 minimum volt range is required.
A 50 amp range cord is not recommended but if used, it should be marked for
use with nominal 13⁄8″ diameter connection openings. Care should be taken to
center the cable and strain relief within the knockout hole to keep the edge from
damaging the cable.
NOTE: A 4-conductor cord is to be used when the appliance is installed in a mobile home or
when local codes do not permit grounding through the neutral. If conduit is being used, go to
Step 6 or 7.
Customer Service
41
Safety Information
Installation of the range.
Read these instructions completely and carefully.
3
Power Cord Strain Relief Installation
Installation Instructions Operating Instructions
the lower rear range wiring cover to expose the connector block
a Remove
and bracket.
the knockout ring (1 ⁄ ″) located on bracket directly below the
b Remove
connector. To remove the knockout, use a pair of pliers to bend the
38
knockout ring away from the bracket and twist until ring is removed.
Knockout ring in bracket.
Knockout ring removed.
Assemble the strain relief in the hole. Insert the power cord through the
c strain
relief and tighten. Allow enough slack to easily attach the cord
terminals to the connector block. If tabs are present at the end of the winged
strain relief, they can be removed for better fit.
NOTE: Do not install the power cord without a strain relief. The strain relief bracket should
be installed before reinstalling the rear range wiring cover.
Troubleshooting Tips
Connector box
Ground
strap
Wiring cover
(shown removed)
Customer Service
Strain relief
42
Bracket
Power cord
Strain relief bracket
(Provided with range cord. Not part of range.)
Safety Information
4
3-Wire Power Cord Installation
WARNING:
Operating Instructions Installation Instructions Troubleshooting Tips
The neutral or ground wire of the power cord
must be connected to the neutral terminal located in the center of the
connector block. The power leads must be connected to the outside
(brass colored) terminals.
Remove the 3 wire terminal screws from the connector block. Insert screws
through each power cord terminal ring and into the connector block until the
screws engage the nuts. Be certain that the center wire is connected to the center
screw of the connector block. Tighten screws securely.
Do NOT remove ground strap connection.
Connector block
Neutral terminal
Ground strap
Power cord
Customer Service
43
Safety Information
Installation of the range.
Read these instructions completely and carefully.
5
4-Wire Power Cord Installation
WARNING:
Installation Instructions Operating Instructions
The neutral wire of the supply circuit
is connected to the neutral terminal located in the center of the
connector block. The power leads must be connected to the outside
(brass colored) terminals. The 4th grounding lead must be connected
to the frame of the range with the grounding plate and grounding screw.
a Remove the 3 screws from the connector block.
the grounding screw and strap from the connector block middle
b Remove
location and the screw connection to the frame of the range.
screws through each power cord terminal ring and into connector
c Insert
block until screw engages nut. Be certain that the center wire is connected
to the center screw of the connector block. Tighten screws securely.
d Attach ground wire to the frame of the range.
Troubleshooting Tips
Before
Neutral terminal
Customer Service
Ground Strap
(grounding to range)
44
After
Neutral terminal
Grounding
plate
Grounding to range
Safety Information
6
3-Wire Conduit Installation
WARNING: Connector block is approved for copper wire connection
only. If aluminum wire is used, see note below.
NOTE: ALUMINUM WIRING
not connect aluminum wire to the connector block.
a Do
Use copper building wire rated for the correct amperage and voltage to make
3 (three) 3″ copper jumper wires. Connect wire as per Step 6 or 7 depending
on number of wires.
copper wires to aluminum wiring using special connector terminals
b Splice
designed and UL-approved for joining copper to aluminum and follow the
connector manufacturer’s recommended procedure closely.
Wire used, location and enclosure of splices, etc., must conform to good wiring practices
and local codes.
Screw
Connector block
Bare wire tips
Connector block terminal
Bare wire
Movable nut
Flexible cable
Bracket
Conduit
Operating Instructions Installation Instructions Troubleshooting Tips
Remove the 3 screws from the connector block. Insert bare wires between the
connector block terminals and movable nuts. Tighten screws securely. Do not
remove ground strap connection.
Customer Service
45
Safety Information
Installation of the range.
Read these instructions completely and carefully.
7
4-Wire Conduit Installation
Installation Instructions Operating Instructions
Remove the 3 screws from the connector block. Remove the grounding strap
from the connector block middle location and the screw connecting it to the
frame of the range. Insert bare wires between the connector block terminals
and movable nuts. Tighten screws securely. Attach ground wire to the frame
of the range.
WARNING: Connector block is approved for copper wire connection
only. If aluminum wire is used, see note below.
NOTE: ALUMINUM WIRING
not connect aluminum wire to connector block.
a Do
Use copper building wire rated for the correct amperage and voltage to
make 3 (three) 3″ copper jumper wires. Connect wire as per Step 6 or 7
depending on number of wires.
copper wires to aluminum wiring using special connector terminals
b Splice
designed and UL-approved for joining copper to aluminum and follow the
connector manufacturer’s recommended procedure closely.
Wire used, location and enclosure of splices, etc., must conform to good wiring practices
and local codes.
Troubleshooting Tips
Screw
Bare wire tips
Connector block
Connector block terminal
Grounding
plate
Bare wire
Movable nut
Flexible cable
Customer Service
Bracket
46
Conduit
Safety Information
8
Anti-Tip Bracket Installation
Operating Instructions Installation Instructions Troubleshooting Tips
An Anti-Tip bracket is supplied with instructions for installation in a variety
of locations. The instructions include a template, a parts list and a list of tools
necessary to complete the installation. Read the Important Safety Information
and the instructions that fit your situation before beginning installation.
WARNING
■ Range must be secured by Anti-Tip bracket supplied.
■ See instructions to install (supplied with bracket).
■ Unless properly installed, the range could be tipped by stepping or sitting on
the door. Injury might result from spilled hot liquids or from the range itself.
Bracket
Wall plate
Screw must
enter wood
or metal
Typical installation of anti-tip bracket attachment to wall.
9
Leveling the Range
The range must be level. Leveling feet are located at each corner of the base of
the range. Remove the storage drawer. Using channel locks, rotate the leveling
feet in and out as required to level the range. (For instructions on how to remove
and replace the storage drawer, see the Care and cleaning of the range section.)
On some models, there are plastic covers which may be removed for easy
adjustment (just squeeze and pull).
One of the rear leveling feet will engage the Anti-Tip bracket (allow for some side
to side adjustment). Allow a minimum clearance of 1/8″ between the range and
the leveling foot that is to be installed into the Anti-Tip bracket.
10
Customer Service
Check the range for proper installation into the Anti-Tip bracket by removing the
storage drawer and inspecting the rear leveling leg. Make sure it fits securely into
the slot.
Final Check
Be sure all range controls are in the OFF position before leaving the range.
47
Safety Information
Before you call for service…
Installation Instructions Operating Instructions
Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Problem
Possible Causes
What To Do
Surface units will not
maintain a rolling boil
or cooking is not
fast enough
Improper cookware
being used.
• Use pans which are
absolutely flat and match
the diameter of the surface
unit selected.
Surface units do
not work properly
A fuse in your home
may be blown or the
circuit breaker tripped.
• Replace fuse or reset
circuit breaker.
Cooktop controls
improperly set.
• Check to see the correct
control is set for the surface
unit you are using.
Incorrect cleaning
methods being used.
• Use recommended
cleaning procedures.
Cookware with rough
bottoms being used or
coarse particles (salt
or sand) were between
the cookware and the
surface of the cooktop.
• Be sure cookware bottoms
and cookware are clean
before use. Use cookware
with smooth bottoms. Tiny
scratches are not removable
but will become less visible
in time as a result of
cleaning.
Glass Cooktops
Troubleshooting Tips
Tiny scratches
(may appear as
cracks) or abrasions
on radiant cooktop
glass surface
Customer Service
Cookware has been
slid across the cooktop
surface.
48
Areas of discoloration
on the cooktop
Improper cookware
being used.
• Marks from aluminum and
copper pans as well as
mineral deposits from water
or food can be removed
with the cleaning cream.
Hot sugar mixtures
or plastic melted
to the surface
Hot cooktop came
into contact with
these substances.
• See the Cleaning the glass
cooktop section.
Frequent cycling off
and on of surface units
Improper cookware
being used.
• Use only flat cookware
to minimize cycling.
Safety Information
Possible Causes
What To Do
The surface units are
not plugged in solidly.
• With the controls off, check
to make sure the surface
unit is plugged completely
into the receptacle.
The surface
unit controls
improperly set.
• Check to see the correct
control is set for the surface
unit you are using.
The drip pans are
not set securely in
the cooktop.
• With the controls off, check
to make sure the drip pan is
in the recess in the cooktop
and that the opening in the
pan lines up with the
receptacle.
Light bulb is loose
or defective.
• Tighten or replace
the bulb.
Switch operating light
is broken.
• Call for service.
Plug on range is not
completely inserted in
the electrical outlet.
• Make sure electrical plug is
plugged into a live, properly
grounded outlet.
A fuse in your home
may be blown or the
circuit breaker tripped.
• Replace fuse or reset
circuit breaker.
Oven controls
improperly set.
• See the Using the
oven section.
On self-cleaning
models, door left in
the locked position.
• If necessary, allow the
oven to cool then unlock
the door.
Operating Instructions Installation Instructions Troubleshooting Tips
Problem
Coil Cooktops
Surface units
not functioning
properly
Oven–All Models
Oven light does not work
Oven will not work
Customer Service
49
Safety Information
Before you call for service…
Troubleshooting Tips
Installation Instructions Operating Instructions
Troubleshooting Tips
Problem
Possible Causes
What To Do
Food does not bake
or roast properly
Oven controls
improperly set.
• See the Using the
oven section.
Shelf position is
incorrect or the
shelf is not level.
• See the Using the
oven section.
Incorrect cookware
or cookware of
improper size
being used.
• See the Using the
oven section.
Oven thermostat
needs adjustment.
• See the Adjust the oven
thermostat—Easy to do
yourself! section.
More than one
oven rack used.
• Use just one rack for best
results with cakes and
cookies when baking
without CircuWave.
CircuWave fan used on
incorrect food type.
• See the Using CircuWave
section.
Oven is not set
at BROIL.
• Make sure you turn the
knob all the way to the
BROIL position.
Door not open to the
broil stop position as
recommended.
• See the Using the
oven section.
Improper shelf position
being used.
• See the Broiling guide.
Food being cooked
in a hot pan.
• Use the broiling pan and
grid that came with your
range. Make sure it is cool.
Cookware not suited
for broiling.
• Use the broiling pan and
grid that came with your
range.
Aluminum foil used on
the broiling pan and
grid has not been fitted
properly and slit as
recommended.
• See the Using the
oven section.
Customer Service
Food does not
broil properly
50
Safety Information
Possible Causes
What To Do
Food does not
broil properly
In some areas the
power (voltage)
may be low.
• Preheat the broil element
for 10 minutes.
Operating Instructions Installation Instructions Troubleshooting Tips
Problem
• Broil for the longest period
of time recommended in
the Broiling guide.
Oven thermostat
needs adjustment.
• See the Adjust the oven
thermostat—Easy to do
yourself! section.
Clock and timer
do not work
Plug on range is
not completely
inserted in the
electrical outlet.
• Make sure electrical plug is
plugged into a live, properly
grounded outlet.
A fuse in your home
may be blown or the
circuit breaker tripped.
• Replace fuse or reset
circuit breaker.
Oven controls
improperly set.
• See the Using the clock
and timer section.
The display goes
blank or indicator
lights come on
when range is
not in use
Power surge.
• Disconnect power at the
fuse box or circuit breaker
for at least 10 seconds.
Turn power on and power
up your range. If the
indicator lights are still on,
call for service.
Oven door is
crooked
The door is out
of position.
• Because the oven door is
removable, it sometimes
gets out of position during
installation. To straighten
the door, push down on
the high corner.
Oven makes
clicking noise
This is the sound
• This is normal.
of the heating element
turning off and on
during cooking functions.
Excessive smoke
during broiling
CircuWave fan is on
during broiling.
Customer Service
Oven temperature
too hot or too cold
• Do not use the CircuWave
fan during broiling.
51
Safety Information
Before you call for service…
Installation Instructions Operating Instructions
Troubleshooting Tips
Problem
Possible Causes
What To Do
“F—and a number”
flash in the display
You have a function
error code.
• Disconnect all power to
the range for 5 minutes
and then reconnect power.
If the function error code
repeats, call for service.
Troubleshooting Tips
• On self-cleaning models,
if a function error code
appears during the selfcleaning cycle, check the
oven door latch. The latch
may have been moved,
even if only slightly, from
the locked position.
Make sure the latch is
moved to the right as far
as it will go. Turn the Oven
Temperature knob to
OFF. Allow the oven to
cool for one hour. Put the
oven back into operation.
Customer Service
Power outage
52
Power outage or surge.
• Some models will
automatically resume their
setting once the power is
restored. On models with a
clock, you must reset the
clock. If the oven was in
use, you must reset it by
turning the Oven
Temperature knob back to
OFF, setting the clock and
resetting any cooking
function.
Safety Information
Possible Causes
What To Do
The oven temperature
is too high to set a
self-clean operation.
• Allow the range to cool to
room temperature and
reset the controls.
Oven controls
improperly set.
• Make sure you turn the
control knob all the way
to the CLEAN position.
Oven door is not in
the locked position.
• Make sure you move the
door latch handle all the
way to the right.
Oven starts a
self-clean cycle
when you wanted
to bake, roast
or broil
Oven door locked
during cooking.
• Turn the Oven
Temperature knob to OFF.
Allow the oven to cool.
Never force the door
latch handle.
“Crackling” or
“popping” sound
This is the sound of
the metal heating and
cooling during both
the cooking and
cleaning functions.
• This is normal.
Excessive smoking
Excessive soil.
• Turn the Oven
Temperature knob to OFF.
Open the windows to rid
the room of smoke. Wait
until the CLEAN light goes
off. Wipe up the excess soil
and reset the clean cycle.
CircuWave fan is on.
• Make sure the fan is off
during self-cleaning.
Oven too hot.
• Allow the oven to cool
below locking temperature.
Operating Instructions Installation Instructions Troubleshooting Tips
Problem
Self-Cleaning Models
Oven will not
self-clean
Customer Service
Oven door will
not unlock
53
Safety Information
Before you call for service…
Installation Instructions Operating Instructions
Troubleshooting Tips
Problem
Possible Causes
What To Do
CLEAN light
is on when you
want to cook
The oven door was
accidentally locked.
• Turn the Oven
Temperature knob to OFF.
Allow the oven to cool.
Never force the door
latch handle.
Oven not clean
after a clean cycle
Oven controls not
properly set.
• See Using the self-cleaning
oven section.
Oven was heavily soiled.
• Clean up heavy spillovers
before starting the clean
cycle. Heavily soiled ovens
may need to self-clean
again or for a longer
period of time.
Oven controls not
properly set.
• Move the door latch
handle to the right
before setting the
Oven Temperature knob
to CLEAN.
Customer Service
Troubleshooting Tips
CLEAN light
flashes
54
Safety Information
Notes
Operating Instructions Installation Instructions Troubleshooting Tips
Customer Service
55
Customer Service
Troubleshooting Tips
Installation Instructions Operating Instructions
Safety Information
Notes
56
Safety Information
Operating Instructions Installation Instructions Troubleshooting Tips
Customer Service
57
Customer Service
Troubleshooting Tips
Installation Instructions Operating Instructions
Safety Information
Notes
58
Safety Information
Operating Instructions Installation Instructions Troubleshooting Tips
Customer Service
59
Customer Service
Troubleshooting Tips
Installation Instructions Operating Instructions
Safety Information
Notes
60
GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability,
offers you Service Protection Plus™—comprehensive protection on
all your appliances—No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your
money back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much
more—any brand! Plus there’s no extra charge for emergency service and low monthly
financing is available. Even icemaker coverage and food spoilage protection is offered.
You can rest easy, knowing that all your valuable household products are protected
against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
✂ Cut here
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
61
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
2
After mailing
the registration below,
store this document in
a safe place. It
contains information
you will need should
you require service.
Our service number is
800 GE CARES
(800-432-2737).
3
Model Number
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
If you have questions,
or need more
information, call the
GE Answer Center®
800.626.2000.
Serial Number
Important: If you did not get a registration card with your product, detach and
return the form below to ensure that your product is registered, or
register online at www.geappliances.com.
✂ Cut here
Consumer Product Ownership Registration
Model Number
Serial Number
t
rtan
o
ImpMail
ay!
Tod
Mr. l
Ms. l
First
Name
Mrs. l Miss l
Last
Name
Street
Address
E-mail Address
Apt. #
City
State
Date Placed In Use
Month
Day
Year
Zip
Code
Phone
Number
Occasionally, we may allow selected companies to send you information.
l Check here if you do not want this information.
GE Appliances
General Electric Company
Louisville, Kentucky
www.geappliances.com
62
Safety Information
Electric Range Warranty
All warranty service provided by our Factory Service Centers, or an
authorized Customer Care® technician. For service, call 800-GE-CARES.
We Will Replace:
One Year
From the date of the original
purchase
Any part of the range which fails due to a defect in
materials or workmanship. During this full one-year
warranty, we will also provide, free of charge, all labor
and in-home service to replace the defective part.
Operating Instructions Installation Instructions Troubleshooting Tips
For The Period Of:
FOR MODELS JBP61, JBP63, AND JBS61 ONLY:
Five Years
From the date of the original
purchase
A replacement glass cooktop if it should: crack due
to thermal shock; discolor; crack at the rubber seal
between the glass cooktop and the porcelain edge.
It will also be replaced if the pattern wears off or if
any of the radiant surface units burn out. During this
additional four-year limited warranty, you will be
responsible for any labor or in-home service costs.
What We Will Not Cover:
■ Service trips to your home to teach you how to ■ Damage to the glass cooktop caused by
use the product.
hardened spills of sugary materials or melted
plastic that are not cleaned according to the
■ Improper installation.
directions in the Owner’s Manual.
■ Failure of the product if it is abused, misused,
or used for other than the intended purpose or ■ Damage to the product caused by accident,
used commercially.
fire, floods or acts of God.
■ Damage to the glass cooktop caused by use of ■ Incidental or consequential damage to
cleaners other than the recommended cleaning
personal property caused by possible defects
creams.
with this appliance.
■ Replacement of house fuses or resetting of
circuit breakers.
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to
your home.
Customer Service
Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
63
Safety Information
Service Telephone Numbers.
GE Answer Center ® 800.626.2000
Installation Instructions Operating Instructions
The GE Answer Center® is open 24 hours a day, 7 days a week.
In-Home Repair Service 800-GE-CARES (800-432-2737)
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrierfree kitchen for persons with limited mobility.
Service Contracts 800-626-2224
Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.
Troubleshooting Tips
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.
Service Satisfaction
Customer Service
If you are not satisfied with the service you receive from GE, follow
these steps. First, contact the people who serviced your appliance.
Next, if you are still not pleased, write all the details—including your
phone number—to: Manager, Customer Relations,
GE Appliances, Appliance Park, Louisville, KY 40225.
64
Printed in Louisville, KY
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