GE | WJSR1070AWW | Use and Care Manual | GE WJSR1070AAA Use and Care Manual

GE WJSR1070AAA Use and Care Manual
GE Appliances
Safety Information . . . . . . . . . . 3
Operating Instructions
Control Panels and
Settings . . . . . . . . . . . . . . . . . . . 4, 5
Features . . . . . . . . . . . . . . . . . .6, 7
Loading and Using
the Washer . . . . . . . . . . . . . . . .8, 9
Owner’s Manual
Troubleshooting Tips
Before You Call
For Service . . . . . . . . . . . . . . 10–12
Customer Service
Product Registration . . . . . 13, 14
Warranty . . . . . . . . . . . . . . . . . . 15
Service Telephone
Numbers . . . . . . . . . . . Back Cover
175D1807P333 49-90068
6-00 JR
Safety Instructions
A Service Partnership.
Fill out the Consumer Product Registration Card.
Two easy ways to register your appliance!
■ Through the internet at
■ Complete and mail the enclosed Product Registration Card
Write the model and serial numbers here:
Operating Instructions
You can find them in the upper right corner on the back of your washer.
Inside you will find many helpful hints on how to use and maintain your washer properly. Just a little
preventive care on your part can save you a great deal of time and money over the life of your washer.
Troubleshooting Tips
You’ll find many answers to common problems in the Before You Call For Service section. If you review our
chart of Troubleshooting Tips first, you may not need to call for service at all.
If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer
service numbers is included in the back section. Or you can always call the GE Answer Center® at
800.626.2000, 24 hours a day, 7 days a week.
Customer Service
Visit our Website at
For your safety, the information in this manual must be followed to minimize the risk of fire
or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks
or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning
on all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance
which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape.
Since the gas is flammable, do not smoke or use an open flame or appliance during this process.
Safety Instructions
■ Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather.
■ Properly ground washer to conform with all governing
codes and ordinances. Follow details in Installation
■ Keep the area underneath and around your
appliances free of combustible materials such
as lint, paper, rags, chemicals, etc.
■ Close supervision is necessary if this appliance is used
by or near children. Do not allow children to play
on, with, or inside this or any other appliance.
Operating Instructions
This washer must be properly installed and located in
accordance with the Installation Instructions before it is
used. If you did not receive an Installation Instructions
sheet, you can receive one by calling us toll-free at the
GE Answer Center ®, 800.626.2000.
■ Never reach into washer while it is moving. Wait
■ The laundry process can reduce the flame retardancy
■ Do not mix chlorine bleach with ammonia or
■ To minimize the possibility of electric shock, unplug
until the machine has completely stopped before
opening the lid.
acids such as vinegar and/or rust remover. Mixing
different chemicals can produce a toxic gas which
may cause death.
■ Do not wash or dry articles that have been
cleaned in, washed in, soaked in, or spotted with
combustible or explosive substances (such as
wax, oil, paint, gasoline, degreasers, dry-cleaning
solvents, kerosene, etc.) which may ignite or
explode. Do not add these substances to the
wash water. Do not use or place these substances
around your washer or dryer during operation.
this appliance from the power supply or disconnect
the washer at the household distribution panel by
removing the fuse or switching off the circuit
breaker before attempting any maintenance or
cleaning. NOTE: Turning the Cycle Selector knob to
an off position does NOT disconnect the appliance
from the power supply.
■ Never attempt to operate this appliance if it is
damaged, malfunctioning, partially disassembled,
or has missing or broken parts, including a damaged
cord or plug.
Troubleshooting Tips
Use this
only for its
purpose as
described in
this Owner’s
of fabrics. To avoid such a result, carefully follow the
garment manufacturer’s wash and care instructions.
■ Turn off water faucets to relieve pressure on hoses
■ Before discarding a washer, or removing it from
service, remove the washer lid to prevent children
from hiding inside.
■ Do not attempt to repair or replace any part of this
appliance unless specifically recommended in this
Owner’s Manual, or in published user-repair
instructions that you understand and have the skills
to carry out.
■ Do not tamper with controls.
Customer Service
and valves and to minimize leakage if a break or
rupture should occur. Check the condition of the
fill hoses; they may need replacement after 5 years.
Troubleshooting Tips
Operating Instructions
Safety Instructions
About the washer control panel.
You can locate your model number behind the top edge of the control panel.
Customer Service
Load Size
The water level should just cover the clothes. Adjust the load size accordingly. Loosely load clothes
no higher than the top row of holes in the washer tub.
Safety Instructions
Control Settings for model WCXR1070 and WJSR1070
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s care
label or instructions when laundering.
Wash Cycle
COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.
EASY CARE For wrinkle-free and permanent press items, and knits.
CASUALS A gentler way to clean clothes.
This cycle agitates and then pauses to soak your clothes, simulating hand washing.
The HEAVY cycle has three agitate/pause cycles to clean your heavily soiled items.
The MEDIUM cycle has two agitate/pause cycles, and the LIGHT SOIL has one agitate/pause cycle.
The washer will fill with water to the chosen level when the washer is started in any part of the
CASUALS cycle. If the washer is started in the pause/soak portion of the cycle, then the
washer will complete this soak before it begins to agitate. This is normal.
Load Size
The water level should just cover the clothes. Adjust the load size accordingly. Loosely load clothes
no higher than the top row of holes in the washer tub.
Wash Cycle
The wash cycle controls the length of the washing process and the wash temperature. You can
choose a cooler wash temperature no matter what color of fabric you are washing. Always follow the
instructions on the fabric care label when laundering. The chart below will help you match the wash
cycle setting with your clothing.
Troubleshooting Tips
Control Settings for models WBXR1090 and WVSR1060
Operating Instructions
The wash cycle controls the length of the washing process. The chart below will help you match the
wash cycle setting with your clothing.
WHITES For heavy to lightly soiled cottons, household linens, work and play clothes.
Customer Service
COLORS For wrinkle-free and permanent press items, knits and cottons.
DARK COLORS For non-colorfast cottons and blends and items that are labeled cold wash by the fabric manufacturer.
Safety Instructions
About washer features. NOTE: Not all features are available on all washer models.
Liquid Bleach Dispenser (on some models)
The dispenser dilutes liquid chlorine bleach before it reaches into your wash load.
1 Check clothing care labels for special instructions.
2 Measure liquid bleach carefully, following instructions on the bottle.
■ Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.
■ Do not pour powdered bleach into bleach dispenser.
starting the washer, pour measured amount of bleach directly into bleach
3 Before
dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered
bleach, add it into the wash basket with your detergent.
Operating Instructions
■ Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing
Customer Service
Troubleshooting Tips
can produce a toxic gas which may cause death.
The agitator cap fits into the top of the
agitator. If it accidentally comes off, simply
put it back on.
water to dispenser until it reaches
3 Add
the maximum fill line.
The fabric softener dispenser automatically
releases liquid fabric softener at the
proper time during the cycle.
Safety Instructions
The Agitator Cap or Fabric Softener Dispenser (depending on model)
Do not stop the washer during the first spin.
This will cause the dispenser to empty too soon.
To use, follow these steps:
Make sure dispenser is securely
attached to agitator.
Use only liquid fabric softener.
Pour into dispenser, using amount
recommended on package.
Operating Instructions
Do not pour anything into the agitator if the
agitator cap or dispenser is removed.
Never pour fabric softener directly on clothes.
It may stain them.
Cleaning the Fabric Softener Dispenser (on some models)
clean the dispenser, soak both the dispenser cup and the dispenser cover in the
3 To
following solution:
Separate for cleaning.
■ 1 US gallon (3.8 liters) warm water
■ 1/4 cup (60 ml) heavy duty liquid detergent
■ 1 cup (240 ml) bleach
necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff
4 Ifbrush;
you may roughen the surface of the dispenser.
5 Rinse and reassemble dispenser. Place dispenser back on the agitator.
Troubleshooting Tips
1 Remove the dispenser from the top of the agitator.
the dispenser cup from the cover by grasping the top and pushing down on
2 Separate
the inside of the cup with your fingers. Dispenser cup will pop free from the cover.
Customer Service
Safety Instructions
Loading and using the washer. Always follow fabric manufacturer’s care label when laundering.
Sorting Wash Loads
Lint Producers
Easy Care
Lint Collectors
Sturdy Cottons
Operating Instructions
Proper Use of Detergent
Add detergent and start the washer before adding
clothes so that the detergent can work effectively.
Using too little or too much detergent is a common
cause of laundry problems.
You can use less detergent if you have soft water, a
smaller load, or a lightly soiled load.
Loading the Washer
Customer Service
Troubleshooting Tips
Load dry items loosely, no higher than the top
row of holes in the washer basket. When loading
wet items make sure you set the load/water level
high enough to allow the items to move freely.
Water level should just cover the clothes. To add
items after washer has started, push in Cycle
knob and submerge additional items next to the
agitator. Close the lid and pull Cycle knob out
to restart.
■ Do not wrap long items like sheets or pants
around the agitator.
■ Do not wash fabrics containing flammable
materials (waxes, cleaning fluids, etc.).
■ Water will fill and pump out of the washer and the
timer will advance with the lid up, but as a safety
precaution the washer will not agitate or spin.
Wash Basket: Leave the lid open after washing to
allow moisture to evaporate. If you want to clean the
basket use a clean soft cloth dampened with liquid
detergent, then rinse. (Do not use harsh or gritty
Exterior: Immediately wipe off any spills. Wipe with
damp cloth. Try not to hit surface with sharp objects.
Moving and Storage: Ask the service technician to
remove water from drain pump and hoses. Do not
store the washer where it will be exposed to the
weather. Call the GE Answer Center®, 800.626.2000
for information on how to keep the tub stationary
when moving the washer.
Fill Hoses: Hoses connecting washer to faucet should
be replaced every 5 years.
Lint Filter: The lint filter is located under the agitator.
It is self-cleaning and requires no maintenance.
Operating Instructions
Long Vacations: Be sure water supply is shut off at
faucets. Drain all water from hoses if weather will
be below freezing.
Fabric Care Labels
Below are fabric care label “symbols” that affect the clothing you will be laundering.
Hand wash
Do not wash
Do not wring
Troubleshooting Tips
Permanent Press/
wrinkle resistant
Permanent Press/
wrinkle resistant
No heat/air
Do not tumble dry
Safety Instructions
Care and Cleaning of the Washer
Do not dry
(used with
do not wash)
Line dry/
hang to dry
Drip dry
Dry flat
Customer Service
In the shade
Any bleach
(when needed)
Only non-chlorine bleach
(when needed)
Do not bleach
Operating Instructions
Safety Instructions
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Too many suds
Water leaks
Troubleshooting Tips
Water temperature
is incorrect
Water won’t drain
Possible Causes
What To Do
Type of detergent
• Switch to a lower sudsing detergent brand and follow
instructions on package.
Very soft water
• Try less detergent.
Too much detergent
• Measure your detergent carefully. Use less soap if you
have soft water, a smaller load, or a lightly soiled load.
Fill hoses or drain hose is
improperly connected
• Make sure hose connections are tight at faucets and make
sure end of drain hose is correctly inserted in and secured
to drain facility.
Household drain may
be clogged
• Check household plumbing. You may need to call a
Constant water pressure
to the fill hoses at the
water source
• Tighten hoses at the faucets and turn the water off after
each use.
• Check condition of the fill hoses; they may need
replacement after 5 years.
Using too much detergent
in washer
• Use less detergent. Use less soap if you have soft water, a
smaller load, or a lightly soiled load.
Control is not set properly
• Check water temperature control (on some models) or
Cycle knob and adjust.
Water supply is turned off
or improperly connected
• Turn both hot and cold faucets fully on and make sure
hoses are connected to correct faucets.
Water valve screens are
stopped up
• Turn off the water source and remove the water connection
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
House water heater is
not set properly
• Make sure house water heater is delivering water
at 120°F.–140°F.(48°C.–60°C.).
Drain hose is kinked or
improperly connected
• Straighten drain hose and make sure washer is not sitting
on it.
Customer Service
• Top of drain outlet should be less than 8 ft. above floor.
Possible Causes
What To Do
The washer normally pauses
between washing steps
Washer won’t operate
Washer is unplugged
• Make sure cord is plugged securely into a working outlet.
Water supply is turned off
• Turn both hot and cold faucets fully on.
Controls are not set
• Check controls and make sure Cycle knob is pulled out
to ON position.
Lid is open – safety feature
prevents agitation and spinning
when lid is up
• Close lid and reset cycle, to the beginning if necessary.
Circuit breaker/fuse is
• Check house circuit breakers/fuses. Replace fuses or
reset breaker. Washer should have separate outlet.
Possible Causes
What To Do
Incorrect use of fabric
• Check fabric softener package for instructions and follow
directions for using dispenser.
Colored spots
• Pretreat stain and rewash.
Grayed or yellowed
• Sort whites or lightly colored items from dark colors.
Not enough detergent
• Use more detergent (especially with larger loads).
Hard water
• Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough
• Make sure water heater is delivering water at
120°F.–140°F. (48°C.–60°C.).
Washer is overloaded
• Select load size to match clothes load.
Detergent is not
• Add detergent as wash basket fills with water before
you load clothes.
Dye transfer
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Clothes are air or line dried
• If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
Incorrect sorting
• Separate lint producers from lint collectors.
Washing too long
• Wash small loads for a shorter time than larger loads.
Detergent not dissolving
• Add detergent as wash basket fills with water, before you
load clothes.
• Use warmer water temperature.
• Load clothes no higher than the top row of holes in the
washer tub.
• Make sure load size selector matches clothes load size.
Incorrect use of fabric softener
• Check fabric softener package for instructions and follow
directions for using dispenser.
Customer Service
• Try a liquid detergent.
Troubleshooting Tips
Lint or residue on
Dye transfer
Operating Instructions
Washer pauses in cycle
Safety Instructions
Customer Service
Troubleshooting Tips
Operating Instructions
Safety Instructions
Before you call for service…
Possible Causes
What To Do
Result of normal wear on
poly-cotton blends and
fuzzy fabrics
• While this is not caused by the washer, you can slow the
pilling process by washing garments inside out.
Snags, holes, tears, rips
or excessive wear
Pins, snaps, hooks, sharp
buttons, belt buckles,
zippers, and sharp objects
left in pockets
• Fasten snaps, hooks, buttons, and zippers.
Undiluted chlorine bleach
• Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Chemicals like hair bleach
or dye, permanent wave
• Rinse items that may have chemicals on them before
Improper sorting
• Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Remove loose items like pins, objects in pockets
and sharp buttons.
• Turn knits (which snag easily) inside out.
• Try a fabric softener.
Washer is noisy
Labels on the exterior
of the washer will not
peel off cleanly
Overloading or
incorrect water level
• Load your washer so clothes have enough room
to move freely.
Incorrect wash and
dry cycles
• Match Cycle selection to the type of fabric you are
washing (especially for easy care loads).
Repeated washing in
water that is too hot
• Wash in warm or cold water.
Possible Causes
What To Do
Washer is uneven
• To level the front of the washer, adjust the front leveling
legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4″ and set down.
Washer load is
• Push the Cycle knob in to stop the washer, open the lid
and redistribute the load evenly. Close the lid and restart.
Shipping rod is still assembled
in unit
• To remove shipping rod from washer, pull yellow tag and
attached rod from the bottom right hand side of washer.
Washer is sitting too close
to wall (causes knocking
during cycle)
• Pull washer away from the wall; about 4″ is needed.
Possible Causes
What To Do
Occasionally the adhesive
used on the labels does
not release cleanly
• Use a hair dryer set at the lowest heat setting, directing
the air at the label for a short amount of time. This will
release the adhesive easily, without damaging the surface
of the washer.
GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability, offers you
Service Protection Plus ™—comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
Cut here
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1 2 3
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in the
unlikely event of a
safety modification.
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
Model Number
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
If you have questions,
or need more
information, call the
GE Answer Center®
Serial Number
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at
Cut here
Consumer Product Ownership Registration
Model Number
ort l
Im Ma ay!
Mr. ■
Ms. ■
Mrs. ■
Serial Number
Miss ■
Apt. #
E-mail Address
Date Placed
In Use
Occasionally, we may allow selected companies to send you information.
■ Check here if you do not want this information.
GE Washer Warranty
We Will Replace:
One Year
From the date of the
original purchase
Any part of the washer which fails due to a defect in materials or workmanship. During this
full one-year warranty, we will also provide, free of charge, all labor and in-home service to replace
the defective part.
Five Years
From the date of the
original purchase
The transmission, suspension rod, spring assembly, washer lid and cover, if any should fail due to a
defect in materials or workmanship. During this additional four-year limited warranty, you will be
responsible for any labor or in-home service costs.
Ten Years
From the date of the
original purchase
The washer tub, if it should fail due to a defect in materials or workmanship. During this
additional nine-year limited warranty, you will be responsible for any labor or in-home service costs.
Twenty Years
From the date of the
original purchase
The washer basket, if it should fail due to a defect in materials or workmanship. During this
additional nineteen-year limited warranty, you will be responsible for any labor or in-home service
What Is Not Covered:
■ Service trips to your home to teach you how to use
the product.
■ Improper installation.
■ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■ Replacement of house fuses or resetting of circuit
Operating Instructions
For The Period Of:
Safety Instructions
All warranty service provided by our Factory Service Centers or an authorized Customer Care®
technician. For service, call 800-GE-CARES.
■ Damage to the product caused by accident, fire, floods or
acts of God.
■ Incidental or consequential damage to personal property
caused by possible defects with this appliance.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or
your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
Troubleshooting Tips
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the
warranty excludes the cost of shipping or service calls to your home.
Customer Service
Safety Instructions
Service Telephone Numbers.
GE Answer Center® 800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
Visit our Website at
In-Home Repair Service 800-GE-CARES (800-432-2737)
Operating Instructions
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.
Service Contracts 800-626-2224
Troubleshooting Tips
Purchase a GE service contract while your warranty is still in effect and you’ll receive a
substantial discount. GE Consumer Service will still be there after your warranty expires.
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their homes (VISA, MasterCard and Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation.
Service Satisfaction
If you are not satisfied with the service you receive from GE:
First, contact the people who serviced your appliance.
Customer Service
Next, if you are still not pleased, write all the details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
Printed in Louisville, KY
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