Samsung | SM-T390 | User manual | Samsung Galaxy Tab Active2 (LTE) User manual

Samsung Galaxy Tab Active2 (LTE) User manual
USER MANUAL
SM-T390
SM-T395
English (EU). 06/2019. Rev.1.0
www.samsung.com
Table of Contents
Basics
Apps and features
4
7
49
51
63
68
73
76
78
79
89
95
98
98
104
110
112
114
114
116
117
119
123
127
128
11
18
23
24
26
27
28
29
31
33
44
46
Read me first
Device overheating situations and
solutions
Device layout and functions
Battery
SIM or USIM card (nano-SIM card)
(SM-T395)
Memory card (microSD card)
Protective case
Turning the device on and off
Initial setup
Samsung account
Transferring data from your previous
device (Smart Switch)
Understanding the screen
Notification panel
Entering text
2
Installing or uninstalling apps
S Pen features
Phone (SM-T395)
Contacts
Messages (SM-T395)
Internet
Email
Camera
Gallery
Multi window
Samsung Members
Samsung Notes
PENUP
Calendar
Samsung Flow
My Files
Clock
Calculator
Bixby Home
Reminder
SmartThings
Sharing content
Google apps
Table of Contents
Settings
176
177
177
178
178
130 Introduction
130 Connections
132 Wi-Fi
134 Bluetooth
136 NFC and payment
138 Data saver (SM-T395)
139 Mobile Hotspot and Tethering
(SM-T395)
140 More connection settings
142 Sounds and vibration
143 Separate app sound
143 Notifications
144 App icon badges
144 Display
145 Blue light filter
146 Screensaver
146 Wallpaper
147 Lock screen
148 Smart Lock
149 Biometrics and security
150 Face recognition
153 Fingerprint recognition
157 Samsung Pass
162 Secure Folder
167 Accounts and backup
168 Users
170 Samsung Cloud
171 Google
172 Advanced features
173 Device care
175 Apps
General management
Accessibility
Software update
User manual
About tablet
Appendix
179 Troubleshooting
3
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
• Descriptions are based on the device’s default settings.
• Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
• Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
• Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
• Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
• Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
• You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature. (SM-T395)
• Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
4
Basics
• Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
• Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
• You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
– – It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
– – You can set the touchscreen to turn off automatically when you are not using it.
Launch the Settings app, tap Display → Screen timeout, and then select the length
of time you want the device to wait before turning off the touchscreen.
– – To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the Settings app, tap Display, and then tap the
Adaptive brightness switch to activate it.
• Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC). If your device is approved by the FCC,
you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and
tap About tablet → Status.
• Depending on the region, you can view the regulatory information on the device. To
view the information, launch the Settings app and tap About tablet → Regulatory
information.
5
Basics
Maintaining water and dust resistance
Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.
• Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for
more than 30 minutes. If you immerse the device in any liquid other than fresh water,
such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.
• Do not expose the device to water moving with force.
• If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, such as salt water, ionised water, or alcoholic beverage,
rinse it with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow
these instructions, the device’s performance and appearance may be affected.
• If the device has been immersed in water or the microphone or speaker is wet, sound
may not be heard clearly during a call. After wiping the device with a dry cloth, dry it
thoroughly before using it.
• The touchscreen and other features may not work properly if the device is used in water.
• If the device is dropped or receives an impact, the water- and dust-resistant features of
the device may be damaged.
• Your device has been tested in a controlled environment and certified to be waterand dust-resistant in specific situations (meets requirements of classification IP68 as
described by the international standard IEC 60529-Degrees of Protection provided by
Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1.5 metre, 30
minutes). Despite this classification, it is still possible for your device to be damaged in
certain situations.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
6
Basics
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
• Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
• If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
• When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
7
Basics
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
• During the initial setup after purchase or when restoring data
• When downloading large files
• When using apps that require more power or using apps for extended periods
– – When playing high-quality games for extended periods
– – When recording videos for extended periods
– – When streaming videos while using the maximum brightness setting
– – When connecting to a TV
• While multitasking (or, when running many apps in the background)
– – When using Multi window
– – When updating or installing apps while recording videos
– – When downloading large files during a video call
– – When recording videos while using a navigation app
• When using large amount of data for syncing with the cloud, email, or other accounts
• When using a navigation app in a car while the device is placed in direct sunlight
• When using the mobile hotspot and tethering feature
• When using the device in areas with weak signals or no reception
• When charging the battery with a damaged USB cable
• When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
• When you are roaming
8
Basics
Do the following when the device heats up:
• Keep the device updated with the latest software.
• Conflicts between running apps may cause the device to heat up. Restart the device.
• Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
• Close apps that increase battery consumption or that run in the background when
not in use.
• Delete unnecessary files or unused apps.
• Decrease the screen brightness.
• If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
• If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.
• If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.
9
Basics
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
• Do not store your device in very cold or very hot temperatures.
• Do not expose your device to direct sunlight for extended periods.
• Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
• Do not place the device in any areas that may overheat, such as on an electric heating
mat.
• Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
• Never use a damaged charger or battery.
10
Basics
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
• The items supplied with the device and any available accessories may vary
depending on the region or service provider.
• The supplied items are designed only for this device and may not be compatible
with other devices.
• Appearances and specifications are subject to change without prior notice.
• You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
• Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
• Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
11
Basics
Device layout
Front camera
Proximity/Light sensor
Speaker (SM-T395)
Power key
Volume key
Touchscreen
Recents key
Back key
Home key (Fingerprint
recognition sensor)
Multipurpose jack
(USB Type-C)
Rear camera
Microphone
Main antenna (SM-T395)
GPS antenna
Flash
Back cover
NFC antenna
Speaker
Earphone jack
Microphone
12
Basics
• When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
• Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.
• If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
• Connectivity problems and battery drain may occur in the following situations:
– – If you attach metallic stickers on the antenna area of the device
– – If you attach a device cover made with metallic material to the device
– – If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection (SM-T395)
• Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
• Do not cover the proximity/light sensor area with screen accessories, such as a
screen protector or stickers. Doing so may cause the sensor to malfunction.
13
Basics
Keys
Key
Function
Power
Recents
• Press and hold to turn the device on or off.
• Press to turn on or lock the screen.
• Press to open the list of recent apps.
• Press to turn on the screen while the screen is locked.
Home
• Press to return to the Home screen.
• Press and hold to launch Google Assistant.
• Press to return to the previous screen.
Back
• Press and hold to access additional options for the current
screen.
Volume
• Press to adjust the device volume.
14
Basics
S Pen
S Pen button
S Pen nib
Tweezers
Name
S Pen nib
S Pen button
Tweezers
Functions
• Use the S Pen to write, draw, or perform touch actions on the
screen. The Recents key and the Back key can be used with the
S Pen.
• Hover the S Pen over items on the screen to access additional
S Pen features, such as the Air view feature.
• Hover the S Pen over the screen and press the S Pen button to
display the Air command features.
• While pressing and holding the S Pen button, drag the S Pen over
items to select them.
• Remove the S Pen nib with the tweezers when replacing the nib.
15
Basics
Replacing the S Pen nib
If the nib is dull, replace it with a new one.
1
Firmly hold the nib with the tweezers and remove it.
2
Insert a new nib into the S Pen.
16
Basics
Be careful not to pinch your fingers with the tweezers.
• Do not reuse old nibs. Doing so may cause the S Pen to malfunction.
• Do not press the nib excessively when inserting the nib into the S Pen.
• Do not insert the round end of the nib into the S Pen. Doing so may cause damage
to the S Pen or your device.
• Do not bend or apply excessive pressure with the S Pen while using it. The S Pen
may be damaged or the nib may be deformed.
• Do not hard press on the screen with the S Pen. The pen nib may be deformed.
• If you use the S Pen at sharp angles on the screen, the device may not recognise
the S Pen actions.
• The Recents key and the Back key can be used with the S Pen.
• For more information about the S Pen, visit the Samsung website.
• If the S Pen is not working properly, take it to a Samsung Service Centre.
• You can insert the S Pen into the top of the protective case. Refer to Installing the S
Pen for more information.
17
Basics
Battery
Installing the battery
1
Remove the back cover.
Be careful not to damage your fingernails when you remove the back cover.
Do not bend or twist the back cover excessively. Doing so may damage the cover.
2
Insert the battery with the battery’s gold-coloured contacts properly aligned with the
device’s contacts.
18
Basics
3
Replace the back cover.
Press
Ensure that the back cover is closed tightly to prevent water and dust from entering
the device. Open or loose back cover may allow water and dust to enter the device
and cause damage.
Use only Samsung-approved back covers and accessories with the device.
Removing the battery
1
2
Remove the back cover.
Pull out the battery.
19
Basics
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
• Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
• Use only USB Type-C cable supplied with the device. The device may be damaged
if you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1
2
Connect the USB cable to the USB power adaptor.
Plug the USB cable into the device’s multipurpose jack.
20
Basics
3
4
Plug the USB power adaptor into an electric socket.
After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Do not remove the battery before removing the charger. This may damage the
device.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
• Optimise the device using the device care feature.
• When you are not using the device, turn off the screen by pressing the Power key.
• Activate power saving mode.
• Close unnecessary apps.
• Deactivate the Bluetooth feature when not in use.
• Deactivate auto-syncing of apps that need to be synced.
• Decrease the backlight time.
• Decrease the screen brightness.
21
Basics
Battery charging tips and precautions
• When the battery power is low, the battery icon appears empty.
• If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
• If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
• Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
• The device can be used while it is charging, but it may take longer to fully charge the
battery.
• If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
• While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
• If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
• If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
22
Basics
SIM or USIM card (nano-SIM card) (SM-T395)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
• Use only a nano-SIM card.
• Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
Some LTE services may not be available depending on the service provider. For more
information about service availability, contact your service provider.
1
2
Remove the back cover and battery.
3
Replace the battery and back cover.
Insert the SIM or USIM card with the gold-coloured contacts facing downwards.
Removing the SIM or USIM card
1
2
Remove the back cover and battery.
Pull out the SIM or USIM card.
23
Basics
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
• Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
• Use caution to insert the memory card right-side up.
• The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
• Frequent writing and erasing of data shortens the lifespan of memory cards.
• When inserting a memory card into the device, the memory card’s file directory
appears in the My Files → SD card folder.
1
2
Remove the back cover and battery.
3
Replace the battery and back cover.
Insert a memory card with the gold-coloured contacts facing downwards.
24
Basics
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the Settings app and tap Device care → Storage → → Storage settings → SD
card → Unmount.
1
2
3
Remove the back cover and battery.
Pull out the memory card.
Replace the battery and back cover.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the Settings app and tap Device care → Storage → → Storage settings → SD
card → Format.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
25
Basics
Protective case
Installing the protective case
Insert the top of the device into the case, and then press the other side of the case firmly to
install it.
Removing the protective case
Twist the top edge of the case until the device protrudes from it, and then remove the device
from the case.
26
Basics
Installing the S Pen
Insert the S Pen into the top of the protective case.
Do not insert the S Pen backwards into the protective case.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap Power off.
• If your device is frozen and unresponsive, press and hold the Power key and the
Volume Down key simultaneously for more than 7 seconds to restart it.
• Follow all posted warnings and directions from authorised personnel in areas
where the use of wireless devices is restricted, such as aeroplanes and hospitals.
27
Basics
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
The initial setup procedures may vary depending on the device’s software and your
region.
1
2
Turn on the device.
Select your preferred device language and select
.
Select a language.
3
4
5
Read and agree to the terms and conditions and tap Next.
Get your content from a previous device.
Select a Wi-Fi network and connect to it.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
28
Basics
6
7
Follow the on-screen instructions to proceed the initial setup.
8
9
If the recommended apps screen appears, select apps you want and download them.
Set a screen lock method to protect your device. You can protect your personal
information by preventing others from accessing your device. To set the screen lock
method later, tap Not now.
Sign in to your Samsung account. You can enjoy Samsung services and keep your data
up to date and secure across all of your devices. Refer to Samsung account for more
information.
10 Tap Finish to complete the initial setup.
The Home screen will appear.
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can keep your data up to date and secure across
your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see
tips and tricks from Samsung Members, and more.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the Settings app
and tap Accounts and backup → Accounts → Samsung account → → Help.
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Basics
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1
Launch the Settings app and tap Accounts and backup → Accounts → Add account →
Samsung account.
Alternatively, launch the Settings app and tap
2
3
.
Tap Create account.
Follow the on-screen instructions to complete creating your account.
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1
Launch the Settings app and tap Accounts and backup → Accounts → Add account →
Samsung account.
Alternatively, launch the Settings app and tap
2
.
Enter your Samsung account ID and password and tap Sign in.
If you forget your account information, tap Find ID or Reset password. You can find your
account information when you enter the required information.
3
Read and agree to the terms and conditions and tap Next to finish registering your
Samsung account.
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Basics
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1
2
3
Launch the Settings app and tap Accounts and backup → Accounts.
Tap Samsung account → → Remove account.
Tap Remove, enter your Samsung account password, and then tap OK.
Transferring data from your previous device
(Smart Switch)
Connect with your previous device via Smart Switch to transfer data.
Launch the Settings app and tap Accounts and backup → Smart Switch.
• This feature may not be supported on some devices or computers.
• Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data wirelessly via Wi-Fi Direct
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1
On the previous device, launch Smart Switch.
If you do not have the app, download it from Galaxy Store or Play Store.
2
On your device, launch the Settings app and tap Accounts and backup → Smart
Switch.
3
Place the devices near each other.
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Basics
4
5
6
7
On the previous device, tap Send data → Wireless.
On the previous device, select an item to transfer and tap Send.
On your device, tap Receive.
Follow the on-screen instructions to transfer data from your previous device.
Transferring data using external storage
Transfer data using external storage, such as a microSD card.
1
2
3
Transfer data from your previous device to external storage.
4
Follow the on-screen instructions to transfer data from external storage.
Insert or connect the external storage device to your device.
On your device, launch the Settings app and tap Accounts and backup → Smart Switch
→ → Restore.
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Basics
Understanding the screen
Controlling the touchscreen
• Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
• To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
• It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
• The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
• It is recommended to use fingers or the S Pen when you use the touchscreen.
Tapping
Tap the screen.
33
Basics
Tapping and holding
Tap and hold the screen for approximately 2 seconds.
Dragging
Tap and hold an item and drag it to the target position.
Double-tapping
Double-tap the screen.
34
Basics
Swiping
Swipe upwards, downwards, to the left, or to the right.
Spreading and pinching
Spread two fingers apart or pinch on the screen.
35
Basics
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
Bixby Home indicator. View
your customised content.
Favourite apps
36
Basics
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, press the Home key or the Back key.
Home screen
Apps screen
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area, tap Home screen settings, and
then tap the Apps button switch to activate it. The Apps button will be added at the bottom
of the Home screen.
Apps button
37
Basics
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then tap Add to Home. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over another
app.
A new folder containing the selected apps will be created. Tap Enter folder name and enter a
folder name.
• Adding more apps
Tap Add apps on the folder. Tick the apps to add and tap Add. You can also add an app
by dragging it to the folder.
• Moving apps from a folder
Tap and hold an app to drag it to a new location.
• Deleting a folder
Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
38
Basics
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
• Adding panels: Swipe to the left, and then tap
.
• Moving panels: Tap and hold a panel preview, and then drag it to a new location.
• Deleting panels: Tap
on the panel.
• Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
• Widgets: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
• Home screen settings: Change the Home screen settings.
39
Basics
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen
settings → Home screen layout → Home screen only → Apply.
You can now access all your apps by swiping to the left on the Home screen.
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
• The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
• Some indicator icons appear only when you open the notification panel.
• Call-related features are not supported on some models.
Icon
Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/
LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
40
Basics
Icon
Meaning
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Power key or the Home key to turn on the screen.
Locked screen
41
Basics
Changing the screen lock method
To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock
type, and then select a method.
When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.
• Swipe: Swipe in any direction on the screen to unlock it.
• Pattern: Draw a pattern with four or more dots to unlock the screen.
• PIN: Enter a PIN with at least four numbers to unlock the screen.
• Password: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
• None: Do not set a screen lock method.
• Face: Register your face to unlock the screen. Refer to Face recognition for more
information.
• Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the Settings
app, tap Lock screen → Secure lock settings, unlock the screen using the preset
screen lock method, and then tap the Auto factory reset switch to activate it.
42
Basics
Screen capture
Capture a screenshot while using the device and write on, draw on, crop, or share the
captured screen. You can capture the current screen and scrollable area.
Use the following methods to capture a screenshot. Captured screenshots will be saved in
Gallery.
• Key capture: Press and hold the Volume Down key and the Power key simultaneously.
• Swipe capture: Swipe your hand to the left or right across the screen.
• Air command capture: Hover the S Pen over the screen and press the S Pen button to
open the Air command panel, and then tap Screen write. Refer to Screen write for more
information.
• It is not possible to capture a screenshot while using some apps and features.
• If capturing a screenshot by swiping is not activated, launch the Settings app, tap
Advanced features → Motions and gestures, and then tap the Palm swipe to
capture switch to activate it.
After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:
•
: Capture the current content and the hidden content on an elongated page, such as a
webpage. When you tap , the screen will automatically scroll down and more content
will be captured.
•
: Crop a portion from the screenshot. The cropped area will be saved in Gallery.
•
: Write or draw on the screenshot.
•
: Share the screenshot with others.
If the options are not visible on the captured screen, launch the Settings app, tap
Advanced features, and then tap the Smart capture switch to activate it.
43
Basics
Notification panel
When you receive new notifications, indicator icons appear on the status bar. To see more
information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can use the following functions on the notification panel.
Search for content or apps
stored on your device.
Launch Settings.
Quick setting buttons
View the notification details
and perform various actions.
Clear all notifications.
Access the notification
settings.
44
Basics
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to
another location.
45
Basics
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send emails, create notes, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
View more keyboard
functions.
Additional keyboard functions
Delete a preceding character.
Enter uppercase. For all caps,
tap it twice.
Break to the next line.
Move the cursor.
Enter symbols.
Enter a space.
Changing the input language
Tap → Languages and types → Manage input languages, and then select the languages
to use. When you select two or more languages, you can switch between the input languages
by swiping to the left or right on the space key.
46
Basics
Additional keyboard functions
Some features may not be available depending on the region or service provider.
•
: Predict words based on your input and show word suggestions. To return to the
keyboard functions list, tap .
•
: Enter emoticons.
•
: Enter stickers.
•
: Attach animated GIFs.
•
: Switch to handwriting mode.
Switch to the standard
keyboard.
View information about
editing handwriting.
You can quickly switch to handwriting mode by hovering the S Pen over the text
field and tapping . If this feature is not activated, launch the Settings app,
tap Advanced features → S Pen, and then tap the Direct pen input switch to
activate it.
•
: Add an item from the clipboard.
•
: Enter text by voice.
•
: Change the keyboard settings.
•
→
: Change the keyboard mode or size.
•
→
: Open the text editing panel.
47
Basics
Copying and pasting
1
2
3
Tap and hold over text.
Drag
or
to select the desired text, or tap Select all to select all text.
Tap Copy or Cut.
The selected text is copied to the clipboard.
4
Tap and hold where the text is to be inserted and tap Paste.
To paste text that you have previously copied, tap Clipboard and select the text.
Dictionary
Look up definitions for words while using certain features, such as when browsing webpages.
1
Tap and hold over a word that you want to look up.
If the word you want to look up is not selected, drag
2
or
to select the desired text.
Tap Dictionary on the options list.
If a dictionary is not preinstalled on the device, tap Move to Manage dictionaries, tap
next to a dictionary, and then tap INSTALL to download it.
3
View the definition in the dictionary pop-up window.
To switch to the full screen view, tap . Tap the definition on the screen to view more
definitions. In the detailed view, tap to add the word to your favourite words list or tap
Search Web to use the word as a search term.
48
Apps and features
Installing or uninstalling apps
Galaxy Store
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Launch the Galaxy Store app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap → Settings → Auto update apps, and
then select an option.
Play Store
Purchase and download apps.
Launch the Play Store app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
then select an option.
49
→ Settings → Auto-update apps, and
Apps and features
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
• Disable: Disable selected default apps that cannot be uninstalled from the device.
• Uninstall: Uninstall downloaded apps.
Enabling apps
Launch the Settings app, tap Apps →
→ Disabled, select an app, and then tap Enable.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap Allow on the pop-up window to grant permissions to the
app.
To view your app permission settings, launch the Settings app and tap Apps. Select an app
and tap Permissions. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the Settings app
and tap Apps → → App permissions. Select an item and tap the switches next to apps to
grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
50
Apps and features
S Pen features
Air command
Air command is a menu that provides S Pen features and quick access to frequently used
apps.
To open the Air command panel, hover the S Pen over the screen and press the S Pen button.
You can also tap the Air command icon with the S Pen.
Drag upwards or downwards on the Air command panel and select a function or app you
want.
S Pen settings
Create note
View all notes
Smart select
Air command icon
Screen write
PENUP
Add shortcuts
51
Apps and features
Adding shortcuts to the Air command panel
Add shortcuts to frequently used apps or functions to the Air command panel.
On the Air command panel, tap
and select apps or functions to open from the panel.
Alternatively, open the Air command panel and tap
→ Shortcuts.
S Pen features
Activate various S Pen features from the Air command panel. The shortcuts that do not
appear on the panel by default can be added by using the Add shortcuts feature.
• Create note: Create notes easily in a pop-up window without launching the Samsung
Notes app. Refer to Create note for more information.
• View all notes: View all notes in the Samsung Notes app.
• Smart select: Use the S Pen to select an area and perform actions, such as sharing or
saving. Refer to Smart select for more information.
• Screen write: Capture screenshots to write or draw on them or crop an area from the
captured image. You can also capture the current content and the hidden content on an
elongated page, such as a webpage. Refer to Screen write for more information.
• PENUP: Post your artwork, view others’ artwork, and get useful drawing tips. Refer to
PENUP for more information.
• Glance: Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open
the app in full screen view. Refer to Glance for more information.
• Colouring: Add colours to images provided by PENUP using the S Pen. Refer to Colouring
for more information.
• Add shortcuts: Add shortcuts to frequently used apps to the Air command panel.
52
Apps and features
Air command icon
When the Air command panel is closed, the Air command icon will remain on the screen. You
can open the Air command panel by tapping the icon with the S Pen.
To move the icon, drag
to a new location.
If the Air command icon does not appear on the screen, launch the Settings app, tap
Advanced features → S Pen, and then tap the Floating icon switch to activate it.
Create note
Create notes easily in a pop-up window without launching the Samsung Notes app.
1
Open the Air command panel and tap Create note. Alternatively, double-tap the screen
while pressing and holding the S Pen button.
The note screen will appear as a pop-up window.
2
Create a note using the S Pen.
Eraser
Pen
Undo
Redo
3
When you are finished composing the note, tap Save.
The note will be saved in Samsung Notes.
53
Apps and features
Smart select
Use the S Pen to select an area and perform actions, such as sharing or saving. You can also
select an area from a video and capture it as a GIF animation.
1
When there is content you want to capture, such as a part of an image, open the Air
command panel and tap Smart select.
2
Select a desired shape icon on the toolbar and drag the S Pen across the content you
want to select.
To pin the selected area at the top of the screen, tap
to screen.
3
, select the area and then tap Pin
Select an option to use with the selected area.
• Extract text: Extract text from the selected area.
•
: Automatically changes the appearance of the selected area.
•
: Write or draw on the selected area.
•
: Share the selected area with others.
•
: Save the selected area in Gallery.
54
Apps and features
Capturing an area from a video
While playing a video, select an area and capture it as a GIF animation.
1
When there is content you want to capture during video playback, open the Air
command panel and tap Smart select.
2
3
On the toolbar, tap
.
Adjust the position and size of the capturing area.
Adjust the position.
Drag a corner of
the frame to resize.
Select a quality.
4
Tap Record to start capturing.
• Before capturing a video, make sure that the video is playing.
• The maximum duration you can capture an area of the video for will be displayed
on the screen.
• When capturing an area from a video, its sound will not be recorded.
5
6
Tap Stop to stop capturing.
Select an option to use with the selected area.
•
: Write or draw on the selected area. Tap
•
: Share the selected area with others.
•
: Save the selected area in Gallery.
55
to view the result before saving the file.
Apps and features
Screen write
Capture screenshots to write or draw on them or crop an area from the captured image.
It is not possible to capture a screenshot while using some apps.
1
When there is content you want to capture, open the Air command panel and tap Screen
write.
The current screen is automatically captured and the editing toolbar appears.
2
If you capture the content on an elongated page, such as a webpage, tap Scroll capture
to capture the hidden content. Tap Capture more repeatedly until screen capture is
complete, and then tap Done.
3
Write a memo on the screenshot.
Pen
Crop
Undo
Redo
56
Apps and features
4
Select an option to use with the screenshot.
• Save: Save the screenshot in Gallery.
• Share: Share the screenshot with others.
Glance
Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full
screen view.
For example, launch a map app, open the Air command panel, and then tap Glance. The app
will be reduced to a thumbnail at the bottom of the screen. While browsing webpages, hover
the S Pen over the thumbnail to open the map app on the full screen and quickly search for
places.
Thumbnail
Hover the S Pen away from the screen to reduce the app to a thumbnail again.
To close the minimised app, tap and hold the thumbnail and drag it to Remove at the top of
the screen.
57
Apps and features
Colouring
You can colour images provided by PENUP. Using the various colours, create your own
artwork.
Open the Air command panel, tap Colouring, select an image, and then start colouring the
image. When you are finished, save the image to Gallery or post it to PENUP.
58
Apps and features
Air view
Hover the S Pen over an item on the screen to preview content or view information in a popup window.
In some apps, Action buttons will be displayed on the preview window.
Action buttons
If this feature is not activated, launch the Settings app, tap Advanced features → S
Pen, and then tap the Air view switch to activate it.
59
Apps and features
Pen Select
While pressing and holding the S Pen button, drag the S Pen over text or item lists to select
multiple items or text. You can also copy and paste the selected items or text into another
app or share them with others.
60
Apps and features
Direct pen input
Fill in forms and write messages using your handwriting with the S Pen.
1
2
Hover the S Pen over a text field.
3
Write with the S Pen.
Tap
to open the handwriting field.
If this feature is not activated, launch the Settings app, tap Advanced features → S
Pen → Direct pen input, and then tap the switch to activate it.
61
Apps and features
Screen off memo
You can quickly create memos by writing on the screen without turning on it.
If this feature is not activated, launch the Settings app, tap Advanced features → S
Pen, and then tap the Screen off memo switch to activate it.
Creating a screen off memo
1
2
When the screen is off, hover the S Pen over the screen and press the S Pen button.
Write or draw a memo.
To extend the page, tap
3
.
To save the memo, tap Save in Notes. The memo will be saved to Samsung Notes →
→ Screen off memo.
62
Apps and features
Phone (SM-T395)
Introduction
Make or answer voice and video calls.
Making calls
1
2
3
Launch the Phone app and tap Keypad.
Enter a phone number.
Tap
to make a voice call, or tap
to make a video call.
Access additional options.
Add the number to the
contacts list.
Preview the phone number.
Delete a preceding character.
63
Apps and features
Making calls from call logs or contacts list
Tap Recents or Contacts, and then swipe to the right on a contact or a phone number to
make a call.
If this feature is deactivated, launch the Settings app, tap Advanced features → Motions
and gestures, and then tap the Swipe to call or send messages switch to activate it.
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, tap Keypad or Contacts → → Speed dial numbers, select a
speed dial number, and then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag
outside the circle.
Making an international call
1
2
3
Launch the Phone app and tap Keypad.
Tap and hold 0 until the + sign appears.
Enter the country code, area code, and phone number, and then tap
64
.
Apps and features
Receiving calls
Answering a call
When a call comes in, drag
outside the large circle.
Rejecting a call
When a call comes in, drag
outside the large circle.
To send a message when rejecting an incoming call, drag the Send message bar upwards. If
the Add reminder switch is activated, a reminder will be saved to alert you of the rejected call
one hour later.
To create various rejection messages, launch the Phone app, tap → Settings → Quick
decline messages, enter a message, and then tap .
Missed calls
If a call is missed, the
icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the Phone app and tap Recents to view missed
calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
1
2
Launch the Phone app and tap → Settings → Block numbers.
Tap Recents or Contacts, select contacts, and then tap Done.
To manually enter a number, tap Add phone number, enter a phone number, and then
tap .
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers switch to activate the feature.
65
Apps and features
Options during calls
During a voice call
The following actions are available:
•
: Access additional options.
• Add call: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
• Hold call: Hold a call. Tap Resume call to retrieve the held call.
• Bluetooth: Switch to a Bluetooth headset if it is connected to the device.
• Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
• Mute: Turn off the microphone so that the other party cannot hear you.
• Keypad / Hide: Open or close the keypad.
•
: End the current call.
During a video call
Tap the screen to use the following options:
•
: Access additional options.
• Camera: Turn off the camera so that the other party cannot see you.
• Switch: Switch between the front and rear cameras.
•
: End the current call.
• Mute: Turn off the microphone so that the other party cannot hear you.
• Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
66
Apps and features
Adding a phone number to Contacts
Adding a phone number to Contacts from the keypad
1
2
3
4
Launch the Phone app and tap Keypad.
Enter the number.
Tap Add to Contacts.
Tap Create contact to create a new contact, or tap Update existing to add the number to
an existing contact.
Adding a phone number to Contacts from the calls list
1
2
3
Launch the Phone app and tap Recents.
Tap a phone number → Add.
Tap Create contact to create a new contact, or tap Update existing to add the number to
an existing contact.
Adding a tag to a phone number
You can add tags to numbers without saving them to Contacts. This allows you to view the
caller’s information when they call without having them listed in Contacts.
1
2
3
Launch the Phone app and tap Recents.
Tap the contact.
Tap Add tag, enter a tag, and then tap Add.
When a call comes from that number, the tag will show under the number.
67
Apps and features
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1
2
3
Launch the Contacts app and tap
.
Select a storage location and tap Select.
Enter contact information.
Select a storage location.
Add an image.
Enter contact information.
Open more information fields.
Depending on the selected storage location, the types of information you can save
may vary.
4
Tap Save.
68
Apps and features
Importing contacts
Add contacts by importing them from other storages to your device.
→ Manage contacts → Import/export contacts
1
Launch the Contacts app and tap
→ Import.
2
3
4
Select a storage location to import contacts from.
Tick VCF files or contacts to import and tap Done.
Select a storage location to save contacts to and tap Import.
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
1
Launch the Settings app, tap Accounts and backup → Accounts and select the account
to sync with.
2
Tap Sync account and tap the Contacts switch to activate it.
For the Samsung account, tap → Sync settings and tap the Contacts switch to activate
it.
Searching for contacts
Launch the Contacts app.
Use one of the following search methods:
• Scroll up or down the contacts list.
• Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
• Tap
at the top of the contacts list and enter search criteria.
69
Apps and features
Tap the contact. Then take one of the following actions:
•
: Add to favourite contacts.
•
/
: Make a voice or video call.
This feature may not be available depending on the model.
•
: Compose a message.
This feature may not be available depending on the model.
•
: Compose an email.
Sharing contacts
You can share contacts with others by using various sharing options.
1
2
3
Launch the Contacts app and tap → Share.
Select contacts and tap Share.
Select a sharing method.
Saving and sharing profile (SM-T395)
Save and share your profile information, such as your photo and status message, with others
using the profile sharing feature.
• The profile sharing feature may not be available depending on the region or
service provider.
• The profile sharing feature is only available for contacts who have activated the
profile sharing feature on their device.
1
2
Launch the Contacts app and select your profile.
Tap Edit, edit your profile, and tap Save.
70
Apps and features
3
Tap Tap here to share your profile and tap the switch to activate it.
To use the profile sharing feature, your phone number must be verified. You can view
your contacts’ updated profile information in Contacts.
To change the scope of contacts to share your profile with, tap Select what’s shared,
select an item to share, and then select an option.
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1
2
Launch the Contacts app and tap
→ Groups → Create group.
Enter a group name.
To set a group ringtone, tap Group ringtone and select a ringtone. (SM-T395)
3
4
Tap Add member, select contacts to add to the group, and then tap Done.
Tap Save.
Sending a group message
You can send a group message to a group’s members at the same time.
Launch the Contacts app, tap
→ Groups, select a group, and then tap → Send message.
71
Apps and features
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1
2
Launch the Contacts app and tap
→ Manage contacts → Merge contacts.
Tick contacts and tap Merge.
Deleting contacts
1
2
Launch the Contacts app and tap → Delete.
Select contacts and tap Delete.
To delete contacts one by one, open the contacts list and tap a contact. Then tap → Delete.
72
Apps and features
Messages (SM-T395)
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1
2
Launch the Messages app and tap
.
Add recipients and enter a message.
To record and send a voice message, tap and hold , say your message, and then
release your finger. The recording icon appears only while the keyboard is hidden.
Recipient
Enter recipients.
Attach files.
Send the message.
Enter a message.
Enter stickers.
73
Apps and features
3
Tap
to send the message.
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1
2
3
Launch the Messages app and tap Conversations.
On the messages list, select a contact.
View your conversation.
To reply to the message, tap Enter message, enter a message, and then tap
.
To adjust the font size, spread two fingers apart or pinch on the screen.
Blocking unwanted messages
Block messages from specific numbers added to your block list.
1
Launch the Messages app and tap → Settings → Block numbers and messages →
Block numbers.
2
Tap Inbox and select a contact. Or, tap Contacts, select contacts, and then tap Done.
To manually enter a number, enter a phone number under Enter number and tap
74
.
Apps and features
Setting the message notification
You can change notification sound, display options, and more.
1
Launch the Messages app, tap → Settings → Notifications, and then tap the switch to
activate it.
2
Change the notification settings.
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications. If
this feature is not activated, launch the Settings app, tap Accessibility → Advanced settings
→ Notification reminders, and then tap the switch to activate it.
Deleting messages
1
2
3
Launch the Messages app and tap Conversations.
On the messages list, select a contact.
Tap and hold a message, tap Delete.
To delete multiple messages, tick messages you want to delete.
4
Tap Delete.
75
Apps and features
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1
2
3
Launch the Internet app.
Tap the address field.
Enter the web address or a keyword, and then tap Go.
To view the toolbars, drag your finger downwards slightly on the screen.
Bookmark the current
webpage.
Move between pages.
Access additional options.
Open the homepage.
Close the tab.
Refresh the current webpage.
Open a new tab.
76
Apps and features
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password and your biometric data.
Activating secret mode
Tap → Turn on Secret mode. If you are using this feature for the first time, set whether to
use a password for secret mode.
In secret mode, the device will change the colour of the toolbars.
In secret mode, you cannot use some features, such as screen capture.
Changing security settings
You can change your password or the lock method.
Tap
→ Settings → Privacy and security → Secret mode settings → Change password.
To set your registered biometric data as the lock method along with the password, tap the
Fingerprints switch to activate it. Refer to Fingerprint recognition for more information about
using your biometric data.
Deactivating secret mode
Tap
→ Turn off Secret mode.
77
Apps and features
Email
Setting up email accounts
Set up an email account when opening Email for the first time.
1
2
3
Launch the Email app.
On the list, select an email service or tap Other.
Follow the on-screen instructions to complete the setup.
To set up another email account, tap
→
→ Add account.
If you have more than one email account, you can set one as the default account. Tap
→ → Set default account.
→
Sending emails
1
2
3
Tap
to compose an email.
Add recipients and enter a subject line and text.
Tap
to send the email.
Reading emails
When Email is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the top of the emails list.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap → → your account name, and then tap the Sync account switch to activate
it.
78
Apps and features
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
• Do not take photos or record videos of other people without their permission.
• Do not take photos or record videos where legally prohibited.
• Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Launch the Camera app.
• Some methods may not be available depending on the region or service provider.
• If photos you take appear blurry, clean the camera lens and try again.
• If the device and external environment have significantly different temperature,
humidity can accumulate in the Camera window. To remove moisture quickly,
remove the back cover and replace it.
Basic shooting
Taking photos or recording videos
1
2
On the shooting modes list, tap Photo or Video.
Tap the image on the preview screen where the camera should focus.
79
Apps and features
3
Tap
to take a photo or tap
to record a video.
Options for current
shooting mode
Stickers list
Camera settings
Switch between the
front and rear
cameras.
Take a photo.
Preview thumbnail
Shooting modes
Current mode
• To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag on the adjustment bar towards or .
• To capture an image from the video while recording, tap
.
• To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap .
• The preview screen may vary depending on the shooting mode and which camera
is being used.
• The camera automatically shuts off when unused.
• Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
• Your device’s camera features a wide-angle lens. Minor distortion may occur in
wide-angle photos or videos and does not indicate device performance problems.
80
Apps and features
Zooming in and out
Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
• Zooming features are available only when using the rear camera.
• The 2x optical zoom may not work in low-light environments.
Using the focus and exposure features
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
This feature is available only in Photo or Pro modes.
Using shooting modes
To change the shooting mode, drag the shooting modes list to the left or right, or swipe to
the left or right on the preview screen.
Select a shooting mode you want.
You can edit the shooting modes list. On the preview screen, tap → Camera
modes → Edit modes. Alternatively, tap and hold the shooting modes list on the
preview screen.
Photo mode
The camera adjusts the shooting options automatically based on the surroundings to capture
photos easily.
On the shooting modes list, tap Photo.
To take self-portraits with the front camera, swipe upwards or downwards, or tap
to the front camera.
81
to switch
Apps and features
Applying beauty effects
You can select a filter effect and also modify your facial features, such as your skin tone or face
shape, before taking a self-portrait.
1
2
On the preview screen, tap
.
Select a filter effect or beauty effects and take a photo.
Video mode
The camera adjusts the shooting options automatically based on the surroundings to record
videos easily.
On the shooting modes list, tap Video.
Live focus mode
Take selfies that focus on your face by blurring the background.
1
On the preview screen, swipe upwards or downwards, or tap
camera for self-portraits.
2
3
4
On the shooting modes list, tap Live focus.
to switch to the front
Face the front camera lens.
When Effect ready. appears on the preview screen, tap
to take a photo.
Alternatively, show your palm to the front camera. After recognising your palm, a
countdown timer will appear. When the time is up, the device will take a photo.
To use various shooting options for the front camera, tap
and then tap the switches to activate them.
82
→ Shooting methods,
Apps and features
Pro mode
Capture photos while manually adjusting various shooting options, such as exposure value
and ISO value.
On the shooting modes list, tap Pro. Select options and customise the settings, and then tap
to take a photo.
Available options
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
•
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
•
: Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
Panorama mode
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
• Move the camera slowly in one direction.
• Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
• Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
1
2
3
On the shooting modes list, tap Panorama.
Tap
and move the device slowly in one direction.
Tap
to stop taking photos.
83
Apps and features
HDR mode
Take photos with rich colours and reproduce details even in bright and dark areas.
On the shooting modes list, tap HDR.
Without effect
With effect
Night mode
Take a photo in low-light conditions, without using the flash.
On the shooting modes list, tap Night.
You must first add this mode to the shooting modes list before you can use it. On the
preview screen, tap → Camera modes → Edit modes, and then tick Night.
Continuous shot mode
Take a series of photos of moving subjects.
On the shooting modes list, tap Continuous shot.
Tap and hold
to take several photos continuously.
84
Apps and features
Animated GIF mode
Create an animated photo from a series of photos.
On the shooting modes list, tap Animated GIF.
You must first add this mode to the shooting modes list before you can use it. On the
preview screen, tap → Camera modes → Edit modes, and then tick Animated
GIF.
Sports mode
Take clearer photos of fast-moving subjects, such as a person running or a pet in motion.
On the shooting modes list, tap Sports.
You must first add this mode to the shooting modes list before you can use it. On the
preview screen, tap → Camera modes → Edit modes, and then tick Sports.
Wide selfie mode
Take a wide self-portrait and include as many people in the photo as possible to avoid leaving
people out.
1
On the preview screen, swipe upwards or downwards, or tap
camera for self-portraits.
2
3
4
On the shooting modes list, tap Wide selfie.
to switch to the front
Face the front camera lens.
Tap
to take a photo.
Alternatively, show your palm to the front camera. After recognising your palm, a
countdown timer will appear. When the time is up, the device will take a photo.
To use various shooting options for the front camera, tap
and then tap the switches to activate them.
85
→ Shooting methods,
Apps and features
5
Slowly swivel the device left and then right or vice versa to take a wide self-portrait.
The device will take additional photos when the white frame moves to each end of the
viewfinder window.
• Make sure to keep the white frame inside the viewfinder window.
• The subjects should remain still while taking wide self-portraits.
• The top and bottom parts of the image displayed on the preview screen may be
cut out of the photo depending on the shooting conditions.
Customising camera settings
Options for current shooting mode
On the preview screen, use the following options.
The available options may vary depending on the shooting mode.
•
: Activate or deactivate the flash.
•
: Select the length of the delay before the camera automatically takes a photo.
•
: Select an aspect ratio for photos.
•
: Apply beauty effects or a filter effect.
•
: Select an aspect ratio for videos.
86
Apps and features
•
: Select a metering method. This determines how light values are calculated.
Centre-weighted uses the light in the centre portion of the shot to calculate the
exposure of the shot. Spot uses the light in a concentrated centre area of the shot to
Matrix averages the entire scene.
calculate the exposure of the shot.
Camera settings
On the preview screen, tap
shooting mode.
. Some options may not be available depending on the
Pictures
• Rear picture size: Select a resolution for photos you want to take with the rear camera.
Using a higher resolution will result in higher quality photos, but they will take up more
memory.
• Front picture size: Select a resolution for photos you want to take with the front camera.
Using a higher resolution will result in higher quality photos, but they will take up more
memory.
Videos
• Rear video size: Select a resolution for videos you want to take with the rear camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
• Front video size: Select a resolution for videos you want to take with the front camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
• High efficiency video: Activate the High efficiency video feature, you can record videos
in the High Efficiency Video Codec (HEVC) format. Your HEVC videos will be saved as
compressed files to conserve the device’s memory.
You cannot play the HEVC videos on other devices or share them online.
87
Apps and features
Useful features
• Grid lines: Display viewfinder guides to help composition when selecting subjects.
• Location tags: Attach a GPS location tag to the photo.
• GPS signal strength may decrease in locations where the signal is obstructed,
such as between buildings or in low-lying areas, or in poor weather conditions.
• Your location may appear on your photos when you upload them to the
Internet. To avoid this, deactivate the location tag setting.
• Camera modes: View available shooting modes or edit the shooting modes list.
• Shooting methods: Select a shooting method for taking a photo or recording a video.
• Storage location: Select the memory location for storage. This feature will appear when
you insert a memory card.
• Quick review: Set the device to show photos after capturing them.
• Full screen view (16:9): Set the device to preview photos or videos using the full screen
ratio.
• Pictures as previewed (Selfie): Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
• Reset settings: Reset the camera settings.
• Contact us: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
• About Camera: View the Camera app version and legal information.
88
Apps and features
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories.
Viewing images
1
2
Launch the Gallery app and tap Pictures.
Select an image.
Access additional options.
Add the image to favourites.
Image and video preview
thumbnails
Delete the image.
Modify the image.
Share the image with others.
You can create an animated GIF or collage from multiple images. On the list, tap →
Create GIF or Create collage, and then select images.
Searching for images
Launch the Gallery app and tap
locations, or documents.
to view images sorted by category, such as types,
To search for images by entering keywords, tap the search field.
89
Apps and features
Viewing videos
1
2
3
Launch the Gallery app and tap Pictures.
Select a video to play.
Tap Play video to play the video.
Display your videos.
Rewind or
fast-forward by
dragging the bar.
Access additional
options.
Capture the current
screen.
Create an animated
GIF.
Switch to the
pop-up video
player.
Change screen
ratio.
Rotate the screen
Lock the playback
screen.
Skip to the next
video. Tap and hold
to fast-forward.
Skip to the previous
video. Tap and hold
to rewind.
Pause and resume
playback.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
90
Apps and features
Viewing the details of images and videos
You can view file details, such as people, location, and basic information. If there is auto
created content, such as a story or a GIF, the content will also be displayed.
While viewing an image or on the video preview screen, drag upwards on the screen. File
details will appear.
You can also view related content by tapping information on the screen.
Edit information.
File details
People
information
Location
information
Auto created
content
Tags
91
Apps and features
Viewing albums
You can view your images and videos sorted by folders or albums.
Launch the Gallery app, tap Albums, and then select an album.
Hiding albums
You can hide albums.
You cannot hide albums created by default, such as the Camera and Screenshots
albums.
1
2
3
Launch the Gallery app and tap Albums.
Tap → Hide or unhide albums.
Tap an album switch to hide.
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Launch the Gallery app, tap Stories, and then select a story.
Creating stories
Create stories with various themes.
1
2
3
4
Launch the Gallery app and tap Stories.
Tap → Create story.
Enter a title for the story and tap Create.
Tick images or videos to include in the story and tap Done.
92
Apps and features
To add images or videos to a story, select a story and tap → Add.
To remove images or videos from a story, select a story, tap → Edit, tick images or videos to
remove, and then tap Remove from story.
Deleting stories
1
2
Launch the Gallery app and tap Stories.
Tap and hold a story to delete, and tap Delete.
Sharing albums
Create albums and share them with your family and friends saved in your contacts. They can
view shared albums on devices signed in to their Samsung account, such as smartphones,
TVs, or refrigerators.
• To use this feature, your phone number must be verified. (SM-T395)
• To use this feature, you must register and sign in to your Samsung account.
• You may incur additional charges when sharing files via the mobile network.
(SM-T395)
Creating albums to share
1
2
Launch the Gallery app and tap Shared.
Tap Create shared album.
When using this feature for the first time, you must first agree to the terms and conditions
of Samsung Social.
3
4
5
Enter a title for the album and tap Create.
Select a group to share with.
Tap OK.
The recipients will receive a notification.
93
Apps and features
Adding images or videos to an album
1
2
3
4
Launch the Gallery app and tap Shared.
Select an album to add images or videos.
Tap
and tick images or videos to add.
Tap Done.
Syncing images and videos with Samsung Cloud
When you sync your Gallery app with Samsung Cloud, photos and videos you take will also
be saved in Samsung Cloud. You can view images and videos saved in Samsung Cloud in your
Gallery app and from other devices.
Launch the Gallery app, tap → Settings, and then tap the Sync with Samsung Cloud
switch to activate it. The Gallery app and Samsung Cloud will be synced.
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap
at the bottom of the screen.
Deleting multiple images and videos
1
2
3
On the Gallery screen, tap and hold an image or a video to delete.
Tick the images or videos to delete.
Tap Delete.
94
Apps and features
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view
Pop-up view
Split screen view
1
2
Press the Recents key to open the list of recently used apps.
Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view.
The selected app will launch in the upper window.
95
Apps and features
3
On the lower window, swipe left or right to select another app to launch.
To launch apps not on the list of recently used apps, press the Home key or the Back key
and select an app.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximised.
96
Apps and features
Pop-up view
1
2
Press the Recents key to open the list of recently used apps.
Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view.
The app screen will appear in the pop-up view.
Minimise the
window.
Maximise the
window.
Close the app.
Adjust the
transparency
level.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.
97
Apps and features
Samsung Members
Samsung Members offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members
can help you solve any problems you might encounter while using your device.
• This app’s availability and supported features may vary depending on the region or
service provider.
• To submit your feedback or post your comments, you must register and sign in to
your Samsung account. Refer to Samsung account for more information.
Samsung Notes
Create notes by entering text from the keyboard or by handwriting or drawing on the screen.
You can also insert images or voice recordings into your notes.
Creating notes
1
2
Launch the Samsung Notes app and tap
.
Select an input method from the toolbar at the top of the screen and compose a note.
Enter text using the keyboard.
Insert an image or a voice
recording.
Write or draw with pens.
Paint with brushes.
3
When you are finished composing the note, tap Save.
98
Apps and features
Composing notes with handwriting
On the note composer screen, tap Pen to write or draw with the S Pen.
Undo
Redo
Eraser
Select and edit.
Easy writing pad
Pen
Changing the pen settings
When writing or drawing on the screen, tap
colour.
to change the pen type, line thickness, or pen
Change the pen type.
Change the line thickness.
Select a new colour using the
colour picker.
Change the pen colour.
Select colour sets to show.
99
Apps and features
Using the eraser
When you want to erase handwriting from a note, tap and select an area to erase.
Alternatively, select an area while pressing and holding the S Pen button.
To change the eraser type, tap
once more.
• Erase by line: Erase the line you select.
• Erase by area: Erase only the area you select. You can adjust the size of the eraser by
dragging the size adjustment bar.
• Erase all: Clear the note.
Even with a smaller eraser, you may still not be able to precisely erase the intended
part.
Using the easy writing pad
Use the easy writing pad to enter your handwriting more easily.
When you write or draw on the easy writing pad, your handwriting will be automatically
adjusted and entered between the lines of the input field.
On the note composer screen, tap
writing pad.
. The input field will be magnified and appear as the easy
Easy writing pad
100
Apps and features
Editing handwritten notes
Edit handwritten notes using various editing options, such as cutting, moving, resizing, or
transforming.
1
When there is handwriting on the note, tap
To change the shape of the selection, tap
2
.
once more.
Tap or draw a line around the input to select.
To move the input to another location, select the input, and then drag it to a new
location.
To change the size of the selection, tap the input and drag a corner of the frame that
appears.
101
Apps and features
3
Edit the input using the available options.
• Cut: Cut out the input. To paste it to another location, tap and hold the location, and
then tap Paste.
• Copy: Copy the input. To paste it to another location, tap and hold the location, and
then tap Paste.
• Delete: Delete the input.
• Extract text: Extract text from the selected area. To paste or copy the text to a note,
tap Paste or Copy.
• To front: Send the input to the front.
• To back: Send the input to the back.
Painting with brushes
On the note composer screen, tap Brush to paint with various brushes.
When you are finished, tap Done to insert your painting into the note.
You can post your painting to PENUP to share it with others.
Select a new colour using the
colour picker.
Insert the painting into the
note.
Select colour sets to show.
Change the brush colour.
Undo
Redo
Eraser
Post the painting to PENUP.
102
Apps and features
Inserting images into a note
On the note composer screen, tap → Image. Tap Camera → to take a photo, or tap
Gallery or Other to select an image. The image will be inserted into your note.
Inserting voice recordings into a note
On the note composer screen, tap → Voice recordings to make a voice recording. Tap
to stop recording. The voice recording will be inserted into your note.
Pinning a note to the Home screen
Pin a note to the Home screen to quickly view it or open and edit it.
1
2
Launch the Samsung Notes app.
Select a note and tap → Pin to home screen.
The note will be added to the Home screen.
Saving a note as a reminder
You can save a note as a reminder to view the note later.
1
2
Launch the Samsung Notes app.
Select a note and tap → Send to Reminder.
The note will be saved as a reminder.
Deleting notes
1
2
Launch the Samsung Notes app.
Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
3
Tap Delete.
103
Apps and features
PENUP
Introduction
PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork,
view others’ artwork, and get useful drawing tips.
Your profile
Your activities
Post your artwork.
View artwork by category.
You can sign in to PENUP with your Samsung account or other SNS accounts.
104
Apps and features
Posting your artwork
Post your artwork created in Samsung Notes or other drawing apps to PENUP.
1
2
Launch the PENUP app and tap
.
To post artwork from Gallery, tap From Gallery, select your artwork to post, and then tap
Done.
To post new artwork, tap Drawing, draw artwork, and then tap Done → Save and post.
To post your draft, tap Drafts, finish artwork, and then tap Done → Save and post.
3
Enter a title, description, and hashtag.
Add your artwork to post.
Enter a title.
Enter a description.
Select where to post the
artwork.
Select a category.
Share your artwork with your
other SNS accounts.
4
Allow external search.
Tap Post.
Posting artwork from other apps
To post your artwork from Gallery or other drawing apps, select the artwork from an app and
tap → PENUP.
105
Apps and features
Viewing artwork
You can view other people’s artwork, make comments, and even mark them as favourites. You
can also download artwork or set one as your wallpaper.
Launch the PENUP app and select a post you want to view.
Set the artwork as a favourite.
View the users who like the
artwork.
View comments and add a
comment.
Repost the artwork. You can
also view the users who
reposted the artwork.
To download artwork, tap → Download. Downloaded artwork will be saved in Gallery. You
can only download artwork permitted by owners.
106
Apps and features
Colouring images
Using the various colours, create your own artwork.
1
2
3
Launch the PENUP app and tap Colouring.
Select an image.
Tap Start colouring.
Start colouring.
4
When you are finished, tap Done.
107
Apps and features
Live drawing
Draw along as you watch the live drawing video that shows the process of completing an
image. You can easily draw a nice image.
1
2
3
4
Launch the PENUP app and tap Live drawing.
Select an image.
Tap Learn to draw.
To draw on the image, tap
to pause the playback.
You can change the playback speed by tapping
5
When you are finished, tap
.
.
The original image will be hidden and you can see the image you drew.
108
Apps and features
Photo drawing
Draw images on your photos and keep them as your own works of art. Select a photo from
Gallery or take a photo and draw on the photo. After completing your drawing, you can see
the image you drew by hiding the photo.
1
2
3
Launch the PENUP app.
Tap
→ Drawing →
.
Tap Take picture, take a photo, and then tap OK.
Alternatively, tap Select from Gallery and select a photo.
4
Select the area to draw, adjust the transparency level, and then tap Save.
The selected area will be added as a background.
5
6
Draw on the photo.
When you are finished, tap
.
The photo will be hidden and you can see the image you drew.
109
Apps and features
Calendar
Manage your schedule by entering upcoming events or reminders in your planner.
Creating events
1
Launch the Calendar app and tap
or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap
2
.
Enter event details.
Select a sticker to display with
the event.
Enter a title.
Change the event's colour.
Set the duration.
Select a calendar to save the
event to.
Set an alarm.
Enter the location.
Add a note.
Add more details.
3
Tap Save to save the event.
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Apps and features
Adding a reminder
Launch the Calendar app and tap → Reminder to launch the Reminder app. Add a task
on the Reminder app. Refer to Reminder for more information.
Syncing events with your accounts
1
Launch the Settings app, tap Accounts and backup → Accounts and select the account
to sync with.
2
Tap Sync account and tap the Calendar switch to activate it.
For the Samsung account, tap → Sync settings and tap the Calendar switch to activate
it.
To add accounts to sync with, launch the Calendar app and tap → → Add new
account. Then, select an account to sync with and sign in. When an account is added, it will
appear on the list.
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Apps and features
Samsung Flow
Introduction
Samsung Flow allows you to easily connect your tablet to your smartphone and use them
conveniently, such as checking notifications or sharing contents.
Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow
is not installed, download it from Galaxy Store or Play Store.
• This feature is only available on some Samsung Android devices.
• To use this feature, you must activate Bluetooth feature on your tablet and your
smartphone.
Connecting your tablet and smartphone
1
2
On your smartphone, launch Samsung Flow.
On your tablet, launch the Samsung Flow app.
If you are using this feature for the first time, tap Start.
3
4
5
Select your smartphone from the detected devices list.
Accept the connection request on both devices.
Confirm the passkey on both devices.
The devices will be connected.
If your smartphone supports fingerprint recognition feature, set up Samsung Pass
on your smartphone to connect the devices more easily and securely using your
fingerprint.
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Apps and features
Sharing mobile data connection
Share your smartphone’s mobile data connection with your tablet using a mobile hotspot
when the Internet connection is not available on your tablet.
1
2
On your tablet, launch the Samsung Flow app.
Tap
.
You can access the Internet on your tablet using your smartphone’s mobile data
connection.
• Your smartphone must support the mobile hotspot feature.
• You may incur additional charges on your smartphone when using this feature.
Checking notifications on your tablet
When you receive new notifications on your smartphone, check the notifications in pop-up
window on your tablet.
Sharing contents
You can share your smartphone’s contents with your tablet.
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Apps and features
My Files
Access and manage various files stored in the device or in other locations, such as cloud
storage services.
Launch the My Files app.
View files that are stored in each storage.
To check for unnecessary data and free up the device’s storage, tap → Storage analysis.
To search for files or folders, tap
.
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
Alarm
Launch the Clock app and tap Alarm.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap Save.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap Dismiss to stop an alarm. If you have previously enabled the snooze option, tap Snooze
to repeat the alarm after a specified length of time.
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap Delete.
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Apps and features
World Clock
Launch the Clock app and tap World Clock.
Creating clocks
Tap
, enter a city name or select a city from the map, and then tap Add.
To use the time zone converter, tap → Time zone converter.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap Delete.
Stopwatch
1
2
Launch the Clock app and tap Stopwatch.
Tap Start to time an event.
To record lap times while timing an event, tap Lap.
3
Tap Stop to stop timing.
To restart the timing, tap Resume.
To clear lap times, tap Reset.
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Apps and features
Timer
1
Launch the Clock app and tap Timer.
, set the duration and name, and then tap Add.
To add a frequently used timer, tap
2
Set the duration, and then tap Start.
To open the keypad to enter the duration, tap the duration input field.
3
Tap Dismiss when the timer goes off.
Calculator
Perform simple or complex calculations.
Launch the Calculator app.
You can see the calculation history at the upper part of the screen.
To clear the history, tap Clear history.
To use the unit conversion tool, tap
or temperature, into other units.
. You can convert various values, such as area, length,
116
Apps and features
Bixby Home
On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analysing your usage patterns and your routine.
• To view more content, connect to a Wi-Fi or mobile network.
• To fully use this feature, you must sign in to your Samsung account.
Opening Bixby Home
1
On the Home screen, swipe to the right.
The Bixby Home screen will appear.
When launching this feature for the first time or after performing a data reset, follow the
on-screen instructions to complete the setup.
2
Swipe upwards or downwards to view recommended content.
Access additional options.
Upcoming reminder
Recommended content
3
To close Bixby Home, swipe to the left on the screen or press the Back key.
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Apps and features
Using recommended content on Bixby Home
When you open Bixby Home, you can view the content that is frequently updated as cards.
Swipe upwards or downwards to view the cards.
For example, on the way to the office in the morning, you can view your day’s schedule and
play your favourite music on the Bixby Home screen.
The content and order of the cards update automatically at a specified interval. To
manually update cards, swipe downwards on the screen.
Editing cards list
• To pin a card to the top of the Bixby Home screen, tap
→ Unpin.
tap
→ Pin to top. To unpin a card,
• To stop displaying a card on the list, drag the card to the right and tap Don’t show again.
• To hide a card from the list, drag the card to the right and tap Hide for now.
Selecting apps to show as cards
Add or delete apps to show as cards on the Bixby Home screen.
On the Bixby Home screen, tap → Cards, select an app, and then tap the switches next to
items to add or delete them.
If an app is not installed on the device, you must install it to use it. On the Bixby Home
screen, tap → Cards and then download an app.
Customising the Bixby Home settings
On the Bixby Home screen, tap → Settings.
• Customisation Service: Set to use Bixby’s interactive and customised services to enhance
your experience.
• Bixby Home content providers: Read and agree to or withdraw your agreement from
the terms and conditions and privacy policies of each content provider.
• About Bixby Home: View the Bixby Home version and legal information.
118
Apps and features
Reminder
Create reminders to schedule to-do items or to view content later. You will receive
notifications at the preset time or location for each reminder.
• To receive more accurate notifications, connect to a Wi-Fi or mobile network.
• To fully use this feature, you must sign in to your Samsung account.
• To use location reminders, the GPS feature must be activated.
Starting Reminder
Starting Reminder from Bixby Home
1
On the Home screen, swipe to the right.
The Bixby Home screen will appear.
2
Tap Get started on the Reminder card.
The Reminder screen will appear and the Reminder app icon (
Apps screen.
119
) will be added to the
Apps and features
Starting Reminder from Calendar
Launch the Calendar app and tap → Reminder. The Reminder screen will appear and the
Reminder app icon ( ) will be added to the Apps screen.
Creating reminders
Create reminders with various methods. Reminder will alert you if you create a reminder with
a specified time or location setting. You can also save various content, such as a single memo
or webpage address, and view it later.
For example, create a reminder to alert you to ‘Water the flowers when I get home’.
1
2
3
4
Launch the Reminder app.
5
Tap Save to save the reminder.
Tap Write a reminder or
and enter ‘Water the flowers’.
Tap Place → Set conditions → Pick a place and set the location to home.
Tap When I arrive at → Done.
When you arrive at home, the ‘Water the flowers’ notification will appear.
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Apps and features
Checking reminder notifications
At the preset time or location, a notification pop-up window will appear. Tap Complete or
Snooze.
Viewing the reminders list
Launch the Reminder app to view your reminders list. To view reminder details, select a
reminder.
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Apps and features
Editing reminder details
Add or edit reminder details, such as frequency, date and time, or location.
1
2
On the reminders list, select a reminder to edit and tap Edit.
Edit the conditions and tap Save.
Reminder information
Change the reminder's colour.
Add a checklist.
Add an image.
Reminder conditions
Completing reminders
Mark reminders that you do not need to be reminded of as complete.
On the reminders list, select a reminder and tap Complete. Alternatively, drag the reminder to
the left.
Restoring reminders
Restore reminders that have been completed.
1
2
On the reminders list, tap → Completed → Edit.
Tick items to restore and tap Restore.
Reminders will be added to the reminders list and you will be reminded at the preset
times.
Deleting reminders
To delete a reminder, drag the reminder to the right. To delete multiple reminders, tap and
hold a reminder, tick reminders to delete, and then tap Delete.
122
Apps and features
SmartThings
Introduction
Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and
quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT)
products with your tablet.
You can add and manage devices by location and room. For example, add ‘home’ as a location
and manage devices by room, such as the living room and bedroom.
• Connecting with nearby devices: Connect with nearby devices, such as Bluetooth
headsets or wearable devices, easily and quickly.
• Registering and controlling home appliances, TVs, and IoT products: Register smart
refrigerators, washers, air conditioners, air purifiers, TVs, and Internet of Things (IoT)
products on your tablet, and view their status or control them from your tablet’s screen.
• Receiving notification: Receive notifications from connected devices on your tablet. For
example, when the laundry is finished, you can receive a notification on your tablet.
• To use SmartThings, your tablet and other devices must be connected to a Wi-Fi or
mobile network.
• To fully use SmartThings, you must sign in to your Samsung account.
• The devices you can connect may vary depending on the region or service
provider.
• Available features may differ depending on the connected device.
• Connected devices’ own errors or defects are not covered by the Samsung
warranty. When errors or defects occur on the connected devices, contact the
device’s manufacturer.
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Apps and features
Connecting to nearby devices
Connect to nearby devices, such as Bluetooth headsets, easily and quickly.
Connection methods may vary depending on the type of connected devices or the
shared content.
1
2
3
Launch the SmartThings app.
Tap
→ Add device → Auto detect.
Select a device from the list and connect to it by following the on-screen instructions.
Using home appliances, TVs, and IoT products
View the status of your smart appliances, TVs, and IoT products from your tablet’s screen. You
can group devices by location and add rules to control the devices easily and conveniently.
Connecting devices
1
2
3
Launch the SmartThings app.
Tap
→ Add device.
Select a device type.
Or, tap Auto detect or
4
to search for devices.
Follow the on-screen instructions to register devices.
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Apps and features
Viewing and controlling connected devices
You can view and control the devices. For example, you can check the ingredients in your
refrigerator or adjust the TV volume.
1
Launch the SmartThings app.
The list of connected devices will appear.
2
View the status of devices on the list.
To control the devices, select a device. When the device controller supplied with the
selected device is downloaded, you can control the device.
Adding devices and scenes by locations
Add devices by locations, view the list of devices in a same location, and control them. You
can also add a scene to a location to control multiple devices at the same time.
Adding locations
1
2
Launch the SmartThings app and tap
→
→ Add new location.
Enter the location name.
• To set a location, tap Geolocation to select a location on the map and tap Done.
• To add rooms to the location, tap Rooms, tick rooms you want to add, and then tap
Done.
3
Tap Done.
Your location will be added.
To add devices to the location, tap
instructions to register devices.
→ Add device and follow the on-screen
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Apps and features
Adding scenes
Add a scene and register devices to it to control multiple devices at the same time.
1
2
3
4
5
6
Launch the SmartThings app.
Tap
→
Tap
→ Add scene.
and select a location.
Enter the scene name.
Tap
under Actions to add actions to perform.
Tap Save.
Adding automations
You can also set an automation to operate devices automatically depending on the preset
time, the status of devices, and more.
For example, add an automation to turn on the audio automatically every day at 7:00 AM.
1
2
3
4
5
6
Launch the SmartThings app.
Tap
→
Tap
→ Add automation.
Tap
under If, set the activation conditions for the automation, and then tap Next.
Tap
under Then and set actions to perform.
and select a location.
Tap Done.
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Apps and features
Receiving notifications
You can receive notifications from connected devices on your tablet. For example, when the
laundry is finished, you can receive a notification on your tablet.
To set devices to receive notifications, launch the SmartThings app, tap
Notifications, and then tap the switches next to the devices you want.
→
→
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
(SM-T395)
1
2
Launch the Gallery app and select an image.
Tap
and select a sharing method, such as email.
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the Settings app, tap Advanced features, and then tap the Direct share switch to
activate it.
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Apps and features
Using additional features
• Share large files: Share large files. Upload files to the Samsung storage server and share
them with others via a Web link or a code. To use this feature, your phone number must
be verified. (SM-T395)
• Smart View: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with
SmartThings supported devices. You can also view your device’s displayed content on a
large screen by connecting your device to a screen mirroring-enabled TV or monitor.
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
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Apps and features
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
Play Movies & TV
Purchase or rent videos, such as movies and TV programmes, from Play Store.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Duo (SM-T395)
Make a simple video call.
Hangouts (SM-T390)
Send messages, images, and emoticons to your friends and have video calls with them.
129
Settings
Introduction
Customise device settings. You can make your device more personalised by configuring
various setting options.
Launch the Settings app.
To search for settings by entering keywords, tap
.
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap Connections.
• Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
• Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
• Tablet visibility: Allow other devices to find your device to share content with you. When
this feature is activated, your device will be visible to other devices when they search for
available devices using their Transfer files to device option.
• NFC and payment: Set the device to allow you to read near field communication (NFC)
tags that contain information about products. You can also use this feature to make
payments and buy tickets for transportation or events after downloading the required
apps. Refer to NFC and payment for more information.
130
Settings
• Flight mode: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in flight
mode.
• Mobile networks: Configure your mobile network settings. (SM-T395)
• Data usage
► SM-T395: Keep track of your data usage amount and customise the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
You can also activate the data saver feature to prevent some apps running in the
background from sending or receiving data. Refer to Data saver (SM-T395) for more
information.
► SM-T390: Keep track of your data usage amount.
• Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the
device’s mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot
and Tethering (SM-T395) for more information. (SM-T395)
• More connection settings: Customise settings to control other features. Refer to More
connection settings for more information.
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Settings
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Connecting to a Wi-Fi network
1
2
On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it.
Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
Connect.
• Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap Forget.
• If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1
2
On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it.
Tap Wi-Fi Direct.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3
Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
132
Settings
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1
2
3
Launch the Gallery app and select an image.
Tap
→ Wi-Fi Direct and select a device to transfer the image to.
Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
1
2
On the Settings screen, tap Connections → Wi-Fi.
Tap Wi-Fi Direct.
The device displays the connected devices in the list.
3
Tap the device name to disconnect the devices.
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Settings
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
• Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
• Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
• Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
• Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes). Samsung is
not responsible for the repercussion of illegal use of the Bluetooth feature.
Pairing with other Bluetooth devices
1
On the Settings screen, tap Connections → Bluetooth, and then tap the switch to
activate it.
The detected devices will be listed.
2
Select a device to pair with.
If the device you want to pair with is not on the list, set the device to enter Bluetooth
pairing mode. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3
Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
134
Settings
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1
2
Launch the Gallery app and select an image.
Tap
→ Bluetooth, and then select a device to transfer the image to.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3
Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
1
On the Settings screen, tap Connections → Bluetooth.
The device displays the paired devices in the list.
2
3
Tap
next to the device name to unpair.
Tap Unpair.
135
Settings
NFC and payment
Your device allows you to read near field communication (NFC) tags that contain information
about products. You can also use this feature to make payments and buy tickets for
transportation or events after downloading the required apps.
The device contains a built-in NFC antenna. Handle the device carefully to avoid
damaging the NFC antenna.
Reading information from NFC tags
Use the NFC feature to read product information from NFC tags.
1
On the Settings screen, tap Connections and tap the NFC and payment switch to
activate it.
2
Place the NFC antenna area on the back of your device near an NFC tag.
The information from the tag appears.
Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will
not read NFC tags or receive data.
136
Settings
Making payments with the NFC feature
Before you can use the NFC feature to make payments, you must register for the mobile
payment service. To register or get more information about the service, contact your service
provider.
1
On the Settings screen, tap Connections and tap the NFC and payment switch to
activate it.
2
Touch the NFC antenna area on the back of your device to the NFC card reader.
To set the default payment app, open the Settings screen and tap Connections → NFC and
payment → Tap and pay → PAYMENT, and then select an app.
The payment services list may not include all available payment apps.
Sending data with the NFC feature
Transfer data, such as images or contacts, with other devices by touching your device’s NFC
antenna to the other device’s NFC antenna.
1
On the Settings screen, tap Connections → NFC and payment and tap the switch to
activate it.
2
3
Tap the Android Beam switch to activate it.
Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
137
Settings
4
When Touch to beam. appears on the screen, tap your device’s screen to send the item.
If both devices try to send data simultaneously, the file transfer may fail.
Data saver (SM-T395)
Reduce your data usage by preventing some apps running in the background from sending
or receiving data.
On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to
activate it.
When the data saver feature is activated, the
icon will appear on the status bar.
Data saver feature activated
To select apps to use data without restriction, tap Allow app while Data saver on and
select apps.
138
Settings
Mobile Hotspot and Tethering (SM-T395)
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap Connections → Mobile Hotspot and Tethering.
You may incur additional charges when using this feature.
• Mobile Hotspot: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
• Bluetooth tethering: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
• USB tethering: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1
On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile
Hotspot.
2
Tap the switch to activate it.
The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap → Configure Mobile Hotspot and select
the level of security. Then, enter a password and tap Save.
139
Settings
3
On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
• If the mobile hotspot is not found, on your device, tap → Configure Mobile
Hotspot, deselect Hide my device.
• If the other device cannot connect to the mobile hotspot, on your device, tap →
Allowed devices and tap the Allowed devices only switch to deactivate it.
4
On the connected device, use the device’s mobile data connection to access the Internet.
More connection settings
Customise settings to control other connection features.
On the Settings screen, tap Connections → More connection settings.
• Nearby device scanning: Set the device to scan for nearby devices to connect to.
• Printing: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
• VPN: Set up virtual networks (VPNs) on your device to connect to a school or company’s
private network.
• Private DNS: Use the reliable domain name system (DNS) for a school or company’s
internal private network instead of using the external hosting network. The DNS will be
searched for and connected to automatically, or you can search for the DNS and connect
to it manually.
• Ethernet: When you connect an Ethernet adaptor, you can use a wired network and
configure network settings.
140
Settings
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1
On the Settings screen, tap Connections → More connection settings → Printing →
Download plugin.
2
3
4
Search for a printer plug-in in Play Store.
Select a printer plug-in and install it.
Select the installed printer plug-in.
The device will automatically search for printers that are connected to the same Wi-Fi
network as your device.
5
Select a printer to add.
To add printers manually, tap → Add printer.
Printing content
While viewing content, such as images or documents, access the options list, tap Print →
→ All printers..., and then select a printer.
Printing methods may vary depending on the content type.
141
Settings
Sounds and vibration
Options
Change settings for various sounds on the device.
On the Settings screen, tap Sounds and vibration.
• Sound mode: Set the device to use sound mode, vibration mode, or silent mode.
• Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.
(SM-T395)
• Ringtone: Change the call ringtone. (SM-T395)
• Vibration pattern: Select a vibration pattern. (SM-T395)
• Notification sounds: Change the notification sound.
• Volume
► SM-T395: Adjust the volume level for call ringtones, music and videos, system sounds,
and notifications.
► SM-T390: Adjust the volume level for music and videos, system sounds, and
notifications.
• Use Volume keys for media: Set the device to adjust the media volume level when you
press the Volume key.
• System sounds: Set the device to sound for actions, such as turning the screen on or off
or controlling the touchscreen.
• Advanced sound settings: Optimise the settings for when media is being played. Refer
to Separate app sound for more information.
142
Settings
Separate app sound
Set the device to play media sound from a specific app on the connected Bluetooth speaker
or headset separate from the sound of other apps.
For example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
1
On the Settings screen, tap Sounds and vibration → Advanced sound settings →
Separate app sound and tap the switch to activate it.
2
3
Select an app to play media sounds separately and press the Back key.
Select a device for playing the selected app’s media sound.
Notifications
Options
Change the notification settings.
On the Settings screen, tap Notifications.
• App icon badges: Change the settings for app icon badges. Refer to App icon badges for
more information.
• Do not disturb: Set the device to mute notification sounds and media, except for allowed
exceptions.
• Status bar: Set the device to display only three recent notifications and whether to show
the remaining battery level in percentage on the status bar.
• Recently sent: View the apps that received recent notifications and change the
notification settings. To customise notification settings for more apps, tap See all →
→ All and select an app from the app list.
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Settings
App icon badges
Change the settings for app icon badges.
On the Settings screen, tap Notifications → App icon badges.
To display icon badges, tap the switch to activate it. To change the badge style, select an
option under Badge style.
With number
Without number
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap Display.
• Brightness: Adjust the brightness of the display.
• Adaptive brightness: Set the device to save power by adjusting the brightness of the
display automatically.
• Blue light filter: Activate the blue light filter and change the filter settings. Refer to Blue
light filter for more information.
• Night mode: Reduce eye strain by applying the dark theme when using the device at
night or in a dark place.
• Turn on the GPS feature to set the device to activate night mode at night and
turn it off in the morning based on your current location.
• The dark theme may not be applied in some apps.
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Settings
• Font size and style: Change the font size and style.
• Screen zoom: Change the screen zoom setting.
• Screen timeout: Set the length of time the device waits before turning off the display’s
backlight.
• Home screen: Change the Home screen settings.
• Accidental touch protection: Set the device to prevent the screen from detecting touch
input when it is in a dark place, such as a pocket or bag.
• Touch sensitivity: Increase the touch sensitivity of the screen for use with screen
protectors.
• Screensaver: Set the device to launch a screensaver when the device is charging or
connected to a dock. Refer to Screensaver for more information.
Blue light filter
Reduce eye strain by limiting the amount of blue light emitted by the screen.
While you are watching HDR videos from HDR-exclusive video services, the blue light
filter may not be applied.
1
On the Settings screen, tap Display → Blue light filter, and then tap the Turn on now
switch to activate it.
2
3
Drag the adjustment bar to adjust the filter’s opacity.
To set the schedule to apply the blue light filter to the screen, tap the Turn on as
scheduled switch to activate it and select an option.
• Sunset to sunrise: Set the device to apply the blue light filter at night and turn it off in
the morning based on your current location.
• Custom schedule: Set a specific time to apply the blue light filter.
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Settings
Screensaver
You can set to display images as a screensaver when the screen turns off automatically. The
screensaver will be displayed when the device is charging or connected to a dock.
1
2
On the Settings screen, tap Display → Screensaver and tap the switch to activate it.
Select an option.
If you select Photo Frame or Photos, a slideshow with selected images will start. If you
select Photo Table, selected images will appear as small cards and overlap.
3
4
Tap
to select albums for displaying images.
When you are finished, press the Back key.
To preview the selected option, tap Preview.
When you tap the screen while your screensaver is displayed, the screen will turn on.
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap Wallpaper.
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Settings
Lock screen
Options
Change the settings for the locked screen.
On the Settings screen, tap Lock screen.
The available options may vary depending on the screen lock method selected.
• Screen lock type: Change the screen lock method.
• Smart Lock: Set the device to unlock itself when trusted locations or devices are
detected. Refer to Smart Lock for more information.
• Secure lock settings: Change screen lock settings for the selected lock method.
• Clock style: Change the type and colour of the clock on the locked screen.
• Roaming clock: Change the clock to show both the local and home time zones on the
locked screen when roaming. (SM-T395)
• FaceWidgets: Change the settings of the items displayed on the locked screen.
• Contact information: Set the device to show contact information, such as your email
address, on the locked screen.
• Notifications: Set how to show notifications on the locked screen.
• App shortcuts: Select apps to display shortcuts to them on the locked screen.
• About Lock screen: View the Locked screen version and legal information.
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Settings
Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or devices
are detected.
For example, if you have set your home as a trusted location, when you get home your device
will detect the location and automatically unlock itself.
• This feature will be available to use after you set a screen lock method.
• If you do not use your device for four hours or when you turn on the device, you
must unlock the screen using the pattern, PIN, or password you set.
1
2
3
On the Settings screen, tap Lock screen → Smart Lock.
Unlock the screen using the preset screen lock method.
Select an option and follow the on-screen instructions to complete the setting.
148
Settings
Biometrics and security
Options
Change the settings for securing the device.
On the Settings screen, tap Biometrics and security.
• Face recognition: Set the device to unlock the screen by recognising your face. Refer to
Face recognition for more information.
• Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
• Biometrics preferences: Change the settings for biometric data.
• Google Play Protect: Set the device to check for harmful apps and behaviour and warn
about potential harm and remove them.
• Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
You can also allow the Google location service to provide more accurate information
about the location of your device.
• Security update: View the version of your device’s software and check for updates.
• Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to
Samsung Pass for more information.
• Install unknown apps: Set the device to allow the installation of apps from unknown
sources.
• Secure Folder: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
• Secure startup: Protect your device by setting it to require a screen unlock code when
turning on the device. You must enter the unlock code to start the device and receive
messages and notifications.
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Settings
• Encrypt SD card: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the
device will not be able to read your encrypted files. Disable this setting before
resetting the device.
• Other security settings: Configure additional security settings.
• Location: Change settings for location information permissions.
• App permissions: View the list of features and apps that have permission to use them.
You can also edit the permission settings.
• Permission usage monitor: Set to receive notifications when the permissions you select
are used by apps that you are not using. You can manage the settings of each app.
• Send diagnostic data: Set the device to automatically send the device’s diagnostic and
usage information to Samsung.
• Receive marketing information: Set whether to receive Samsung marketing
information, such as special offers, membership benefits, and newsletters.
Face recognition
You can set the device to unlock the screen by recognising your face.
• If you use your face as a screen lock method, your face cannot be used to unlock
the screen for the first time after turning on the device. To use the device, you must
unlock the screen using the pattern, PIN, or password you set when registering the
face. Be careful not to forget your pattern, PIN, or password.
• If you change the screen lock method to Swipe or None, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
Precautions for using face recognition
Before using the face recognition to unlock your device, keep the following precautions in
mind.
• Your device could be unlocked by someone or something that looks like your image.
• Face recognition is less secure than Pattern, PIN, or Password.
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Settings
For better face recognition
Consider the following when using face recognition:
• Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or
heavy makeup
• Ensure that you are in a well-lit area and that the camera lens is clean when registering
• Ensure your image is not blurry for better match results
Registering your face
For better face registration, register your face indoors and out of direct sunlight.
1
2
3
4
5
On the Settings screen, tap Biometrics and security → Face recognition.
6
Position your face inside the frame on the screen.
Read the on-screen instructions and tap Continue.
Set a screen lock method.
Select whether you are wearing glasses or not and tap Continue.
Hold the device with the screen facing towards you and look at the screen.
The camera will scan your face.
When the useful face recognition screen appears, turn on a switch to activate a feature.
If unlocking the screen with your face is not working properly, tap Remove face data
to remove your registered face and register your face again.
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Settings
Deleting the registered face data
You can delete face data that you have registered.
1
2
3
On the Settings screen, tap Biometrics and security → Face recognition.
Unlock the screen using the preset screen lock method.
Tap Remove face data → Remove.
Once the registered face is deleted, all the related features will also be deactivated.
Unlocking the screen with your face
You can unlock the screen with your face instead of using a pattern, PIN, or password.
1
2
3
On the Settings screen, tap Biometrics and security → Face recognition.
Unlock the screen using the preset screen lock method.
Tap the Face unlock switch to activate it.
If you want to reduce the possibility of recognising faces in photos or videos, tap the
Faster recognition switch to deactivate it. This may decrease the face recognition
speed.
4
On the locked screen, look at the screen.
When your face is recognised, you can unlock the screen without using any additional
screen lock method. If your face is not recognised, use the preset screen lock method.
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Settings
Fingerprint recognition
In order for fingerprint recognition to function, your fingerprint information needs to be
registered and stored in your device. After registering, you can set the device to use your
fingerprint for the features below:
• Screen lock
• Secure Folder
• This feature may not be available depending on the region or service provider.
• Fingerprint recognition uses the unique characteristics of each fingerprint to
enhance the security of your device. The likelihood of the fingerprint sensor
confusing two different fingerprints is very low. However, in rare cases where
separate fingerprints are very similar the sensor may recognise them as identical.
• If you use your fingerprint as a screen lock method, your fingerprint cannot be
used to unlock the screen for the first time after turning on the device. To use
the device, you must unlock the screen using the pattern, PIN, or password you
set when registering the fingerprint. Be careful not to forget your pattern, PIN, or
password.
• If your fingerprint is not recognised, unlock the device using the pattern, PIN,
or password you set when registering the fingerprint, and then re-register your
fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to
use the device if you do not reset it. Samsung is not responsible for any data loss or
inconvenience caused by forgotten unlock codes.
• If you change the screen lock method to Swipe or None, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
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Settings
For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that
may affect the feature’s performance:
• The device may not recognise fingerprints that are affected by wrinkles or scars.
• The device may not recognise fingerprints from small or thin fingers.
• To improve recognition performance, register fingerprints of the hand used most often to
perform tasks on the device.
• The Home key has a fingerprint recognition sensor. Ensure that the fingerprint
recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and
necklaces.
• Covering the fingerprint recognition sensor with protective films, stickers, or other
accessories may decrease the fingerprint recognition rate. If the fingerprint recognition
sensor is initially covered with a protective film, remove it before using the fingerprint
recognition sensor.
• Ensure that the fingerprint recognition sensor and your fingers are clean and dry.
• If you bend your finger or use a fingertip, the device may not recognise your fingerprints.
Make sure to cover the entire Home key with your finger.
• In dry environments, static electricity can build up in the device. Avoid using this feature
in dry environments or before using the feature, discharge static electricity by touching a
metal object.
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Settings
Registering fingerprints
1
2
3
4
On the Settings screen, tap Biometrics and security → Fingerprints.
Read the on-screen instructions and tap Continue.
Set a screen lock method.
Register your fingerprint.
Place your finger on the Home key. After the device detects your finger, lift it up and place
it on the Home key again.
Repeat this action until the fingerprint is registered.
5
When you are finished registering your fingerprints, tap Done.
Checking registered fingerprints
You can check whether your fingerprint is registered by placing your finger on the fingerprint
recognition sensor.
1
2
3
4
On the Settings screen, tap Biometrics and security → Fingerprints.
Unlock the screen using the preset screen lock method.
Tap Check added fingerprints.
Place your finger on the fingerprint recognition sensor.
The recognition result will be displayed.
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Settings
Deleting registered fingerprints
You can delete registered fingerprints.
1
2
3
On the Settings screen, tap Biometrics and security → Fingerprints.
Unlock the screen using the preset screen lock method.
Select a fingerprint to delete and tap Remove.
Unlocking the screen with your fingerprints
You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.
1
2
3
4
On the Settings screen, tap Biometrics and security → Fingerprints.
Unlock the screen using the preset screen lock method.
Tap the Fingerprint unlock switch to activate it.
On the locked screen, place your finger on the fingerprint recognition sensor and scan
your fingerprint.
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Settings
Samsung Pass
Samsung Pass allows you to sign in to your Samsung account, websites, or apps more easily
and securely via your biometric data, rather than entering your login information. Also,
Samsung Pass allows you to enter the personal information, such as your address or payment
card information, more easily and quickly via your registered biometric data.
Register your biometric data to Samsung Pass and set to sign in to supported websites or
apps using the data via Samsung Pass.
• To use this feature, your device must be connected to a Wi-Fi or mobile network.
• To use this feature, you must register and sign in to your Samsung account. For
more information, refer to Samsung account.
• The website sign-in feature is only available for websites that you access via the
Internet app. Some websites may not support this feature.
• Registered biometric data and saved payment card information are only saved to
your device and are not synced with other devices or servers.
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Settings
Registering Samsung Pass
Before using Samsung Pass, register your biometric data to Samsung Pass.
1
2
3
4
5
On the Settings screen, tap Biometrics and security → Samsung Pass.
Read the on-screen instructions and tap Sign-in.
Enter your Samsung account ID and password and tap Sign in.
Agree to the terms and conditions of Samsung Pass.
Tap Continue and register your fingerprint.
Refer to Fingerprint recognition for more information.
6
Scan your fingerprint and tap Next to complete the Samsung Pass registration.
• If the Add Samsung Pass to Home screen option is ticked, the Samsung Pass icon will
be added on the Home screen.
• If the Use Samsung Pass instead of Samsung account password option is ticked,
you can use your registered biometric data to verify your identity instead of entering
the Samsung account password.
Verifying the Samsung account password
You can use your registered biometric data to verify your identity instead of entering your
Samsung account password when, for example, you purchase content from Galaxy Store.
1
2
3
On the Settings screen, tap Biometrics and security → Samsung Pass.
Unlock the screen using the preset screen lock method.
Tap → Settings → Samsung account, and then tap the Verify with Samsung Pass
switch to activate it.
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Settings
Using Samsung Pass to sign in to websites
You can use Samsung Pass to easily sign in to websites that support ID and password autofill.
1
2
3
Open a website that you want to sign in to.
Enter your user name and password, and then tap the website’s sign in button.
When a pop-up window asking whether you want to save the sign-in information
appears, tick Sign in using fingerprints via Samsung Pass and tap Remember.
You can now use the biometric data you registered to Samsung Pass when signing in to
the website.
Using Samsung Pass to sign in to apps
You can use Samsung Pass to easily sign in to apps that support ID and password autofill.
1
2
3
Open an app that you want to sign in to.
Enter your user name and password, and then tap the app’s sign in button.
When a pop-up window asking whether you want to save the sign-in information
appears, tap Save.
You can now use the biometric data you registered to Samsung Pass when signing in to
the app.
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Settings
Managing sign-in information
View the list of websites and apps you have set to use Samsung Pass and manage your sign-in
information.
1
2
3
4
On the Settings screen, tap Biometrics and security → Samsung Pass.
Unlock the screen using the preset screen lock method.
Tap Sign-in and select a website or app from the list.
Tap Edit and modify your ID, password, and the website’s or app’s name.
To delete the website or app, tap Delete.
Using Samsung Pass with websites and apps
When using websites or apps that support Samsung Pass, you can easily sign in with
Samsung Pass.
To see the list of websites and apps that support Samsung Pass, on the Settings screen, tap
Biometrics and security → Samsung Pass, unlock the screen using your preset screen lock
method, and then tap → Partners. If there are no websites or apps that support Samsung
Pass, Partners will not appear.
• Available websites and apps may vary depending on the region or service provider.
• Samsung is not responsible for any loss or inconvenience caused by signing in to
websites or apps via Samsung Pass.
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Settings
Entering your personal information automatically
You can use Samsung Pass to easily enter your address or payment card information on apps
that support autofilling personal information.
1
2
3
4
On the Settings screen, tap Biometrics and security → Samsung Pass.
Unlock the screen using the preset screen lock method.
Tap Autofill forms and select Add address or Add card.
Enter the information and tap Save.
You can now use the biometric data you registered to Samsung Pass when entering the
personal information automatically on supported apps.
Deleting your Samsung Pass data
You can delete your biometric data, sign-in information, and app data registered to Samsung
Pass. Your agreement to the terms and conditions and your Samsung account will remain
active.
1
2
3
4
On the Settings screen, tap Biometrics and security → Samsung Pass.
Unlock the screen using the preset screen lock method.
Tap → Settings → Delete data.
Enter your Samsung account password and tap OK.
Your Samsung Pass data will be deleted.
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Settings
Secure Folder
Secure Folder protects your private content and apps, such as photos and contacts, from
being accessed by others. You can keep your private content and apps secure even when the
device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customise the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
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Settings
Setting up Secure Folder
1
2
3
4
Launch the Settings app and tap Biometrics and security → Secure Folder.
Read and agree to the terms and conditions and tap Agree.
Enter your Samsung account ID and password and tap Sign in.
Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
To change the name or icon colour of Secure Folder, tap → Customise icon.
• When you launch the Secure Folder app, you must unlock the app using your
preset lock method.
• If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the button at the bottom of the locked screen, and enter your
Samsung account password.
Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
1
2
Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder.
Select a lock option.
To manually lock your Secure Folder, tap → Lock.
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Settings
Moving content to Secure Folder
Move content, such as photos and contacts, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1
2
3
Launch the Secure Folder app and tap Add files.
Tap Images, tick images to move, and then tap Done.
Tap Move.
The selected items will be deleted from the original folder and moved to Secure Folder.
To copy items, tap Copy.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
1
2
Launch the Secure Folder app and tap Gallery.
Select an image and tap → Move out of Secure Folder.
The selected items will be moved to Gallery in the default storage.
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Settings
Adding apps
Add an app to use in Secure Folder.
1
2
Launch the Secure Folder app and tap Add apps.
Tick one or more apps installed on the device and tap Add.
To install apps from Play Store or Galaxy Store, tap Download from Play Store or
Download from Galaxy Store.
Removing apps from Secure Folder
Tap and hold an app to delete, and tap Uninstall.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1
2
3
Launch the Secure Folder app and tap → Settings → Accounts → Add account.
Select an account service.
Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the Secure Folder app, tap → Settings, and then tap the Show Secure Folder
switch to deactivate it.
Alternatively, drag the status bar downwards to open the notification panel. Then, swipe
downwards on the notification panel and tap Secure Folder to deactivate the feature.
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Settings
Backing up and restoring Secure Folder
Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account
and restore them later.
Backing up data
1
2
3
4
Launch the Secure Folder app and tap → Settings → Backup and restore.
Tap Add account and sign in to your Samsung account.
Tap Back up Secure Folder data.
Tick items you want to back up and tap Back up.
Data will be backed up to Samsung Cloud.
Restoring data
1
2
3
4
Launch the Secure Folder app and tap → Settings → Backup and restore.
Tap Restore.
Tap
to select a device to restore the data.
Select the data types you want to restore and tap Restore.
Backed up data will be restored to your device.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the Secure Folder app and tap → Settings → More settings → Uninstall.
To back up content before uninstalling Secure Folder, tick Move media files out of Secure
Folder and tap Uninstall. To access data backed from Secure Folder, launch the My Files app
and tap Internal storage → Secure Folder.
Notes saved in Samsung Notes will not be backed up.
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Settings
Accounts and backup
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and
manage accounts, such as your Samsung account or Google account, or transfer data to or
from other devices via Smart Switch.
On the Settings screen, tap Accounts and backup.
• Accounts: Add your Samsung and Google accounts, or other accounts, to sync with.
• Users: Set up additional user accounts for other users to use the device with personalised
settings, such as email accounts, wallpaper preferences, and more. Refer to Users for
more information.
• Backup and restore: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data.
• Samsung Cloud: Manage the content that you want to store securely in Samsung Cloud.
Check the usage status of your Samsung Cloud storage, and sync, back up, and restore
your data. Refer to Samsung Cloud for more information.
• Smart Switch: Launch Smart Switch and transfer data from your previous device. Refer to
Transferring data from your previous device (Smart Switch) for more information.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
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Settings
Users
Set up additional user accounts for other users to use the device with personalised settings,
such as email accounts, wallpaper preferences, and more. Following types of user accounts
are available:
• Administrator: The administrator account is created only when setting up the device for
the first time, and cannot be created more than one. This account has full control of the
device including user account management. You can add or delete user accounts only
when using this account.
• Guest: This account allows guests to access the device. Information and data used during
a guest session is temporarily stored. Each time you use this account, you are asked
whether to continue the previous guest session or reset it.
• User: This account allows users to access their own apps and content, and customise the
device settings that affect all accounts.
• User (restricted profile): A restricted account can only access the apps and content
allowed by the owner account, and cannot use the services that require logging in.
(SM-T390)
Adding users
1
2
On the Settings screen, tap Accounts and backup → Users.
► SM-T395: Tap Add user or profile → OK → Set up now.
► SM-T390: Tap Add user or profile → User → OK → Set up now.
The device will switch to a new user account and the default locked screen will appear on
the screen.
3
Unlock the device and follow the on-screen instructions to complete the account setup.
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Settings
Adding restricted profiles (SM-T390)
1
2
On the Settings screen, tap Accounts and backup → Users.
Tap Add user or profile → User (restricted profile).
If you are not using a secure screen lock method with the administrator account, follow
the on-screen instructions to set one up.
3
Select the apps and content that restricted users are allowed to access.
Switching users
Tap the user account icon at the top of the locked screen and select an account to switch to.
Locked screen
Managing users
► SM-T395: When using the administrator account, you can delete accounts or change
account settings.
To delete a user account, tap
next to the account and then tap Delete user.
To change an account’s settings, tap
next to an account.
► SM-T390: When using the administrator account, you can delete accounts or change the
settings for restricted accounts.
To delete a user account, tap
next to the account and then tap Delete.
To change the settings for a restricted account, tap
account by tapping .
169
next to an account. You can delete the
Settings
Samsung Cloud
Back up data from your previous device to Samsung Cloud and restore the data to your
new device. You can also sync data saved in your device with Samsung Cloud and view data
saved on the Samsung Cloud. You must register and sign in to your Samsung account to use
Samsung Cloud. Refer to Samsung account for more information.
Backing up data from your previous device
1
2
On your previous device, sign in to your Samsung account.
Launch the Settings app, select the backup option, and back up your data.
• If your device supports Samsung Cloud, launch the Settings app, tap Accounts
and backup → Samsung Cloud → Back up this tablet, tick items you want to
back up, and then tap Back up to back up your data.
• The data backup method may vary depending on your model.
• Some data will not be backed up. To check which data will be backed up, launch
the Settings app, tap Accounts and backup → Samsung Cloud → Back up this
tablet.
• To view the backup data for each device in your Samsung Cloud, launch the
Settings app, tap Accounts and backup → Samsung Cloud → Restore data →
, and then select a device you want.
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Settings
Restoring data from your previous device
1
On your new device, launch the Settings app and tap Accounts and backup →
Samsung Cloud.
2
3
Tap Restore data →
and select a previous device.
Tick the data types you want to restore and tap Restore.
Syncing data from your device
You can sync data saved in your device, such as images, videos, and events, with Samsung
Cloud and access it from other devices.
1
On your new device, launch the Settings app and tap Accounts and backup →
Samsung Cloud.
2
3
Tap → Settings → Sync and auto backup settings → Sync.
Tap the switches next to the items you want to sync with.
You can check the saved data or change the settings by tapping the Gallery, Other
synced data, or Samsung Cloud Drive.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap Google.
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Settings
Advanced features
Activate advanced features and change the settings that control them.
On the Settings screen, tap Advanced features.
Excessive shaking or an impact to the device may cause an unintended input for
some features using sensors.
• S Pen: Change the settings for using the S Pen. Refer to S Pen features for more
information about Air command, Air view, and Screen off memo.
• Accessories: Change the accessory settings. (SM-T390)
• Daily Board: Set the device to show a slideshow with selected images.
• Smart pop-up view: Select apps to view their notifications via pop-up windows. When
using this feature, you can quickly view the contents via pop-up windows by tapping the
icon on the screen.
This feature is only available in apps that support the Multi window feature.
• Smart capture: Set the device to capture the current screen and scrollable area, and crop
and share the screenshot immediately.
• Direct share: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
• Reduce animations: Set the device to reduce certain screen effects if you are sensitive to
animations or screen movement.
• Motions and gestures: Activate the motion feature and configure settings.
172
Settings
Device care
The device care feature provides an overview of the status of your device’s battery, storage,
memory, and system security. You can also automatically optimise the device with a tap of
your finger.
Battery
Security
Storage
Memory
Using the quick optimisation feature
On the Settings screen, tap Device care → Optimise now.
The quick optimisation feature improves device performance through the following actions.
• Clearing some memory.
• Deleting unnecessary files and closing apps running in the background.
• Managing abnormal battery usage.
• Scanning for crashed apps and malware.
173
Settings
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap Device care → Battery.
• The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
• You may not receive notifications from some apps that use power saving mode.
Managing battery usage
Select a power mode that suits your device usage purposes.
Tap Power mode and select an option.
• Optimised: Optimised for a balance between the device’s performance and battery
usage.
• Medium power saving: Activate power saving mode to extend the battery’s usage time.
• Maximum power saving
► SM-T395: In maximum power saving mode, the device decreases battery
consumption by activating night mode and limiting the apps and features available.
Network connections, except for the mobile network, will be deactivated.
► SM-T390: In maximum power saving mode, the device decreases battery
consumption by activating night mode and limiting the apps and features available.
Network connections will be deactivated.
Managing battery usage for each app
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. Select apps from the apps list and tap the
Put app to sleep switch to activate the feature. Also, tap → Settings and set up the options
under App power management.
174
Settings
Storage
Check the status of the used and available memory.
On the Settings screen, tap Device care → Storage.
• The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
• You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Managing the memory
To delete residual files, such as cache, tap Clean now. To delete files or uninstall apps that you
do not use any more, select a category under User data. Then, tick items to select and tap
DELETE or UNINSTALL.
Memory
On the Settings screen, tap Device care → Memory.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap Clean now.
Security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap Device care → Security → Scan tablet.
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap Apps.
175
Settings
General management
Customise your device’s system settings or reset the device.
On the Settings screen, tap General management.
• Language and input: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
• Date and time: Access and alter the settings to control how the device displays the time
and date.
If the battery remains fully discharged or removed from the device, the time and
date is reset.
• Contact us: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
• Reset: Reset your device’s settings or perform a factory data reset. You can reset all your
settings, or only network settings, or accessibility settings. You can also set the device to
restart at a preset time for device optimisation.
Adding device languages
You can add languages to use on your device.
1
On the Settings screen, tap General management → Language and input → Language
→ Add language.
To view all the languages that can be added, tap → All languages.
2
3
Select a language to add.
To set the selected language as the default language, tap Set as default. To keep the
current language setting, tap Keep current.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, drag next to a language
and move it to the top of the list. Then, tap Apply. If an app does not support the default
language, the next supported language in the list will be used.
176
Settings
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap Accessibility.
• Screen reader: Activate Voice Assistant, which provides voice feedback. To view help
information to learn how to use this feature, tap Tutorial.
• Visibility enhancements: Customise the settings to improve accessibility for visually
impaired users.
• Hearing enhancements: Customise the settings to improve accessibility for users with
hearing impairment.
• Interaction and dexterity: Customise the settings to improve accessibility for users who
have reduced dexterity.
• Advanced settings: Configure settings for Direct access and notification features.
• Installed services: View accessibility services installed on the device.
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap Software update.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.
• Download and install: Check for and install updates manually.
• Auto download over Wi-Fi: Set the device to download updates automatically when
connected to a Wi-Fi network.
• Last update: View information about the last software update.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
177
Settings
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap User manual.
About tablet
Access your device’s information.
On the Settings screen, tap About tablet.
To change your device’s name, tap Edit.
• Status
► SM-T395: View various device information, such as the SIM card status, Wi-Fi MAC
address, and serial number.
► SM-T390: View various device information, such as the Wi-Fi MAC address and serial
number.
• Legal information: View legal information related to the device, such as safety
information and the open source licence.
• Software information: View the device’s software information, such as its operating
system version and firmware version.
• Battery information: View the device’s battery status and information.
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Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
• Password: When the device lock feature is enabled, you must enter the password you set
for the device.
• PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
• When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
• You cannot access some options without a subscription. For more information, contact
your service provider.
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Appendix
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
• The battery may not be inserted properly. Insert the battery again.
• Wipe both gold-coloured contacts and insert the battery again.
The touchscreen responds slowly or improperly
• If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
• If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
• The touchscreen may malfunction in humid conditions or when exposed to water.
• Restart your device to clear any temporary software bugs.
• Ensure that your device software is updated to the latest version.
• If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
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Appendix
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the Settings app and tap General management → Reset → Factory data reset →
Reset → Delete all. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
Calls are not connected
• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone number you are dialling.
• Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
• Ensure that you are not covering the built-in microphone.
• Ensure that the microphone is close to your mouth.
• If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
• Ensure that you are not blocking the device’s internal antenna.
• When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
• When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
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Appendix
The battery does not charge properly (For Samsung-approved
chargers)
• Ensure that the charger is connected properly.
• If the battery terminals are dirty, the battery may not charge properly or the device may
turn off. Wipe both gold-coloured contacts and try charging the battery again.
The battery depletes faster than when first purchased
• When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
• Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
• The battery is consumable and the useful charge will get shorter over time.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
• Charge the battery.
• Free some memory by transferring files to a computer or deleting files from your device.
• Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
• The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
• If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
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Appendix
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
• Free some memory by transferring files to a computer or deleting files from your device.
• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
• Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
• Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
• Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance
malfunctions, try the following:
• Ensure that the device you wish to connect with is ready to be scanned or connected to.
• Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
• On your device, launch the Settings app, tap Connections, and then tap the Bluetooth
switch to re-activate it.
• On your device, launch the Settings app, tap General management → Reset → Reset
network settings → Reset settings to reset network settings. You may lose registered
information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Centre.
183
Appendix
A connection is not established when you connect the device to a
computer
• Ensure that the USB cable you are using is compatible with your device.
• Ensure that you have the proper driver installed and updated on your computer.
• If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
• This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
• Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device care feature or manually delete
unused apps or files to free up storage space.
184
Appendix
The Apps button does not appear on the Home screen
Without using the Apps button, you can open the Apps screen by swiping upwards or
downwards on the Home screen. To display the Apps button at the bottom of the Home
screen, launch the Settings app, tap Display → Home screen, and then tap the Apps button
switch to activate it.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
next to the brightness adjustment bar and tap the
notification panel downwards. Tap
Show control on top switch to activate it.
Samsung Cloud does not work
• Ensure that you are connected to a network properly.
• During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
185
Copyright
Copyright © 2019 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
• SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
• Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
• All other trademarks and copyrights are the property of their respective owners.
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