Samsung | WW10M86DQOO/EU | User manual | Samsung WW8800 QuickDrive™ Washing Machine with AddWash™, 10kg User manual

Samsung WW8800 QuickDrive™ Washing Machine with AddWash™, 10kg User manual
Washing Machine
User manual
WW10M8*****
Untitled-2 1
2019-06-12 PM 4:41:32
Contents
Safety information
4
Contents
What you need to know about the safety instructions
Important safety symbols
Important safety precautions
Critical installation warnings
Installation cautions
Critical usage warnings
Usage cautions
Critical cleaning warnings
Instructions about the WEEE
4
4
5
6
8
8
10
13
14
Installation
15
What’s included
Installation requirements
Step-by-step installation
15
17
19
Before you start
27
Initial settings
Laundry guidelines
Detergent drawer guidelines
27
27
31
Operations
37
Control panel
Simple steps to start
Cycle overview
Special features
Settings
Auto dispense (applicable models only)
SmartThings
37
40
41
45
47
48
49
2 English
Untitled-2 2
2019-06-12 PM 4:41:32
54
Eco drum clean
54
Smart Check
Emergency drain
Cleaning
Recovery from freezing
Care against an extended time of disuse
55
56
57
63
63
Troubleshooting
64
Checkpoints
Information codes
64
69
Specifications
72
Fabric care chart
Protecting the environment
Specification sheet
Information of main washing cycles
72
73
74
77
English 3
Untitled-2 3
2019-06-12 PM 4:41:32
Contents
Maintenance
Safety information
Congratulations on your new Samsung washing machine. This manual contains important
information on the installation, use and care of your appliance. Please take some time to
read this manual to take full advantage of your washing machine’s many benefits and
features.
What you need to know about the safety instructions
Safety information
Please read this manual thoroughly to ensure that you know how to safely and efficiently
operate the extensive features and functions of your new appliance. Please store the
manual in a safe location close to the appliance for future reference. Use this appliance
only for its intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of
your washing machine may differ slightly from those described in this manual and not
all warning signs may be applicable. If you have any questions or concerns, contact your
nearest service centre or find help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or
property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
4 English
Untitled-2 4
2019-06-12 PM 4:41:32
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons
when using your appliance, follow basic precautions, including the
following:
1. This appliance is not to be used by persons (including children)
with reduced physical, sensory or mental capabilities, or lack
of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged
from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children
without supervision.
3. Children should be supervised to ensure that they do not play with
the appliance.
English 5
Untitled-2 5
2019-06-12 PM 4:41:33
Safety information
As with any equipment that uses electricity and moving parts, potential hazards exist.
To safely operate this appliance, familiarize yourself with its operation and exercise care
when using it.
Safety information
4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in
order to avoid a hazard.
Safety information
5. The new hose-sets supplied with the appliance are to be used and
old hose-sets should not be reused.
6. For appliances with ventilation openings in the base, a carpet must
not obstruct the openings.
7. For use in Europe: Children of less than 3 years should be kept
away unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting
of the thermal cut-out, this appliance must not be supplied through
an external switching device, such as a timer, or connected to a
circuit that is regularly switched on and off by the utility.
9. This appliance is intended to be used in household only and it is
not intended to be used such as:
- staff kitchen areas in shops, offices and other working
environments;
- farm houses;
- by clients in hotels, motels and other residential type
environments;
- bed and breakfast type environments;
- areas for communal use in blocks of flats or in launderettes.
Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualified technician or service
company.
•
Failure to do so may result in electric shock, fire, an explosion, problems with the
product, or injury.
6 English
Untitled-2 6
2019-06-12 PM 4:41:33
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specifications. Use the
socket for this appliance only, and do not use an extension cord.
•
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
•
•
Unplug the power plug and clean it with a dry cloth.
Failure to do so may result in electric shock or fire.
Plug the power plug into the wall socket so that the cord is running towards the floor.
•
If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or fire.
Keep all packaging materials out of the reach of children as these may be dangerous.
•
If a child places a bag over its head, it may suffocate.
When the appliance, power plug or power cord is damaged, contact your nearest service
centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
•
•
This may result in electric shock, fire, an explosion, or problems with the product.
Never plug the power cord into a socket that is not grounded correctly and make sure
that it is in accordance with local and national regulations.
Do not install this appliance near a heater or any inflammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
•
Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
•
This may result in electric shock or fire.
Do not use an electric transformer.
•
This may result in electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
English 7
Untitled-2 7
2019-06-12 PM 4:41:33
Safety information
•
Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or fire.
Ensure that the power voltage, frequency, and current are the same as those of the
product specifications. Failure to do so may result in electric shock or fire. Plug the
power plug into the wall socket firmly.
Safety information
•
This may result in electric shock or fire.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Safety information
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
•
This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug.
•
•
Unplug the power plug by holding the plug.
Failure to do so may result in electric shock or fire.
This appliance should be positioned so that the power plug, the water supply taps, and the
drain pipes are accessible.
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
•
Failure to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a solid, level floor that can support its weight.
•
Failure to do so may result in abnormal vibrations, movement, noise, or problems with
the product.
Critical usage warnings
WARNING
If the appliance is flooded, turn off the water & power supplies immediately and contact
your nearest service centre.
•
•
Do not touch the power plug with wet hands.
Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power
plug immediately and contact your nearest service centre.
•
Failure to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately
without touching the power plug. Do not touch the appliance or power cord.
8 English
Untitled-2 8
2019-06-12 PM 4:41:33
•
•
Do not use a ventilating fan.
A spark may result in an explosion or fire.
Do not let children play in or on the washing machine. In addition, when disposing of the
appliance, remove the washing machine door lever.
•
If trapped inside the product, children may suffocate to death.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol
or other inflammable or explosive substances.
•
This may result in electric shock, fire, or an explosion.
Do not open the washing machine door by force while it is operating (high-temperature
washing/drying/spinning).
•
•
Water flowing out of the washing machine may result in burns or cause the floor to be
slippery. This may result in injury.
Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washing machine while an operation is in progress.
•
This may result in injury.
Do not touch the power plug with wet hands.
•
This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in
progress.
•
Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or fire.
Do not let children or the infirm use this washing machine without proper supervision. Do
not let children climb in or onto the appliance.
•
This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washing machine while it is operating.
•
This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and
pull it straight out of the outlet.
•
Damage to the power cord may cause a short-circuit, fire and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
•
•
Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
When the appliance needs to be repaired or reinstalled, contact your nearest service
centre.
English 9
Untitled-2 9
2019-06-12 PM 4:41:33
Safety information
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washing machine before using it.
Safety information
•
Failure to do so may result in electric shock, fire, problems with the product, or injury.
If the water supply hose comes loose from the water tap and floods the appliance, unplug
the power plug.
•
Failure to do so may result in electric shock or fire.
Safety information
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder or lightning storm.
•
Failure to do so may result in electric shock or fire.
If any foreign substance enters into the appliance, unplug the power plug and contact
your nearest Samsung Customer Service.
•
This may result in electric shock or fire.
Do not let children (or pets) play in or on your washing machine. The washing machine
door does not open easily from the inside and children may be seriously injured if trapped
inside.
Usage cautions
CAUTION
When the washing machine is contaminated by a foreign substance such as detergent,
dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp,
soft cloth.
•
Failure to do so may result in discolouration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washing
machine.
•
If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the water
tap slowly.
Open the water tap slowly after a long period of non-use.
•
The air pressure in the water supply hose or the water pipe may damage a product
part or result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
•
If the washing machine is used when it is flooded because of a draining problem, it
may result in electric shock or fire.
Insert the laundry into the washing machine completely so that the laundry does not get
caught in the door.
10 English
Untitled-2 10
2019-06-12 PM 4:41:33
•
If laundry gets caught in the door, it may result in damage to the laundry or the
washing machine, or result in a water leak.
Turn the water supply off when the washing machine is not being used.
•
Ensure that the screws on the water supply hose connector are properly tightened.
•
If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leak.
Open the water tap and check if the water supply hose connector is firmly tightened and
that there is no water leak before using the product.
•
If the screws on the water supply hose connector are loose, it may result in a water
leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualifies as a product misuse. In this case, the
product will not be covered by the standard warranty provided by Samsung and no
responsibility can be attributed to Samsung for malfunctions or damages resulting from
such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
•
This may result in electric shock, fire, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
•
As well as being harmful to humans, this may result in electric shock, fire or problems
with the product.
Do not place objects that generate electromagnetic fields near the washing machine.
•
This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the
water.
•
This may result in burns or injury.
If the water temperature is high before drain, it take time until the temperature goes
down, and it can be different depending on internal temperature.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has
a special cycle for washing these items.
(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers,
sweat suits, and bicycle, motor cycle and car covers, etc.
English 11
Untitled-2 11
2019-06-12 PM 4:41:33
Safety information
Ensure that the rubber seal and front door glass are not contaminated by a foreign
substance (e.g. waste, thread, hair, etc.).
Safety information
•
•
Do not wash thick or hard mats even if the washing machine mark is on the care label.
This may result in injury or damage to the washing machine, walls, floor, or clothing
due to abnormal vibrations.
Do not wash throw rugs or doormats with rubber backing. The rubber backing may
come off and stick to inside the drum, and this may result in malfunction such as a
drainage error.
Safety information
Do not operate the washing machine when the detergent drawer is removed.
•
This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
•
This may result in burns.
The door glass becomes hot during washing and drying. Therefore, do not touch the door
glass.
Also, do not allow children to play around the washing machine or touch the door glass.
•
This may result in burns.
Do not insert your hand into the detergent drawer.
•
•
This may result in injury as your hand may be caught by the detergent input device.
The liquid detergent guide (applicable models only) is not used for powder detergent.
Remove the guide when using powder detergent.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the
washing machine.
•
This may result in damage to the washing machine, or injury and death in the case of
pets due to the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
•
This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare
shops or massage clinics.
•
This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long
periods of time.
•
•
This may cause the drum to rust.
If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to
the surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.
12 English
Untitled-2 12
2019-06-12 PM 4:41:33
•
This may result in spontaneous combustion or ignition due to the heat from the
oxidation of the oil.
Do not use water from water cooling/heating devices.
•
This may result in problems with the washing machine.
Do not use natural hand-washing soap for the washing machine.
If it hardens and accumulates inside the washing machine, it may result in problems
with the product, discolouration, rust, or bad odours.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
•
Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
•
If it accumulates inside the washing machine, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
•
Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause
extensive damage to the appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by colour on the basis of its colorfastness and select the recommended
cycle, water temperature and additional functions.
•
This may result in discolouration or fabric damage.
Take care that children’s fingers are not caught in the door when you close it.
•
Failure to do so may result in injury.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
•
This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
•
Failure to do so may result in electric shock or fire.
English 13
Untitled-2 13
2019-06-12 PM 4:41:33
Safety information
•
Safety information
Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic
Equipment)
(Applicable in countries with separate collection systems)
Safety information
This marking on the product, accessories or literature indicates
that the product and its electronic accessories (e.g. charger,
headset, USB cable) should not be disposed of with other
household waste at the end of their working life. To prevent
possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from
other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government office, for details
of where and how they can take these items for environmentally
safe recycling.
Business users should contact their supplier and check the terms
and conditions of the purchase contract. This product and its
electronic accessories should not be mixed with other commercial
wastes for disposal.
For information on Samsung’s environmental commitments and product regulatory
obligations, e.g. REACH, WEEE or Batteries, visit our sustainability page available via
www.samsung.com
14 English
Untitled-2 14
2019-06-12 PM 4:41:33
Installation
Follow these instructions carefully to ensure proper installation of the washing machine
and to prevent accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with
the washing machine or the parts, contact a local Samsung customer centre or the retailer.
01
02
02
03
04
10
11
05
12
06
07
08
01 Release lever
02 Detergent drawer
03 Control panel
04 Door
05 Drum
06 Pump filter
07 Emergency drain tube
08 Filter cover
09 Worktop
10 Power plug
11 Drain hose
12 Levelling feet
* The design of the drawer and/or the lever differs with the model.
English 15
Untitled-2 15
2019-06-12 PM 4:41:33
Installation
09
01
Installation
Installation
Spanner
Bolt caps
Hose guide
Cold water hose
Hot water hose
Liquid detergent guide
(applicable models only)
NOTE
•
•
•
Bolt caps: The provided number (3 to 6) of bolt caps depends on the model.
Hot water hose: Applicable models only.
Liquid detergent guide: Manual-dispenser models only.
16 English
Untitled-2 16
2019-06-12 PM 4:41:34
Installation requirements
Water supply
•
A proper water pressure for this washing
machine is between 50 kPa and 800 kPa.
Water pressure less than 50 kPa may
cause the water valve not to close
completely. Or, it may take longer to fill
the drum, causing the washing machine
to turn off. Water taps must be within
120 cm from the rear of the washing
machine so that the provided inlet hoses
reach the washing machine.
•
AC 220-240 V / 50 Hz fuse or circuit
breaker is required.
Use an individual branch circuit specific
to the washing machine.
To ensure proper grounding, the washing
machine comes with a power cord
featuring a three-prong grounding plug for
use in a properly installed and grounded
outlet.
Check with a qualified electrician or
service person if you are not sure about
the grounding.
Do not modify the provided plug. If it does
not fit the outlet, call a qualified electrician
to install a proper outlet.
WARNING
•
•
•
•
Do NOT use an extension cord.
Use only the power cord that comes
with the washing machine.
Do NOT connect the ground wire to
plastic plumbing, gas lines, or hot water
pipes.
Improperly connected grounding
conductors may cause electric shock.
To reduce the risk of leaks:
•
•
•
Make sure water taps are easily
accessible.
Turn off the taps when the washing
machine is not in use.
Check for any leaks at the water inlet
hose fittings on a regular basis.
CAUTION
Before using the washing machine for
the first time, check all connections at the
water valve and taps for any leaks.
Drain
Samsung recommends a standpipe in
height of 60-90 cm. The drain hose must
be connected through the hose clip to the
standpipe, and the standpipe must fully
cover the drain hose.
English 17
Untitled-2 17
2019-06-12 PM 4:41:34
Installation
Electrical supply and grounding
Installation
Flooring
Alcove installation
For best performance, the washing
machine must be installed on a solid floor.
Wood floors may need to be reinforced
to minimise vibration and/or unbalanced
loads. Carpeting and soft tile surfaces are
not a good resistance to vibrations and
may cause the washing machine to move
slightly during the spin cycle.
Minimum clearance for stable operation:
CAUTION
Installation
Do NOT install the washing machine on a
platform or a poorly supported structure.
Water temperature
Sides
25 mm
Top
25 mm
Rear
50 mm
Front
550 mm
If both the washing machine and a dryer
are installed in the same location, the front
of the alcove must have at least a 550 mm
unobstructed air opening. Your washing
machine alone does not require a specific
air opening.
Do not install the washing machine in
areas where water may freeze as the
washing machine always retains some
water in its water valves, pumps, and/or
hoses. Frozen water left in the connection
parts may cause damage to belts, the
pump, and other components of the
washing machine.
18 English
Untitled-2 18
2019-06-12 PM 4:41:34
Step-by-step installation
STEP 1 Select a location
Location requirements:
•
•
•
•
•
Solid, level surface without carpeting or flooring that may obstruct ventilation
Away from direct sunlight
Adequate room for ventilation and wiring
The ambient temperature is always higher than the freezing point (0 °C)
Away from a heat source
STEP 2 Remove the shipping bolts
Installation
Unpack the product package and remove all shipping bolts.
NOTE
Number of shipping bolts may differ depending on the model.
WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic
bags, polystyrene, etc.) out of children’s reach.
1. Locate the shipping bolts (marked with
circle in the figure) on the rear side of
the washing machine.
CAUTION
A
Do not remove the screw (A) that fixes the
hose clip.
English 19
Untitled-2 19
2019-06-12 PM 4:41:34
Installation
2. Using the supplied spanner, loosen
all the shipping bolts by turning them
counterclockwise.
NOTE
You must keep the shipping bolts for
future use.
Installation
3. Insert the bolt caps (B) to the holes
(marked with circle in the figure).
B
20 English
Untitled-2 20
2019-06-12 PM 4:41:35
STEP 3 Adjust the levelling feet
1. Gently slide the washing machine into
position. Excessive force may damage
the levelling feet.
2. Level the washing machine by manually
adjusting the levelling feet.
3. When levelling is complete, tighten the
nuts using the spanner.
Installation
STEP 4 Connect the water hose
The provided water hose may differ depending on the model. Please follow the instruction
according to the provided water hose.
Connecting to a threaded water tap
1. Connect the water hose to the water
tap, and then turn the connector
clockwise as shown.
2. Connect the other end of the water
hose to the inlet valve on the back of
the washing machine. Turn the hose
clockwise to tighten.
English 21
Untitled-2 21
2019-06-12 PM 4:41:35
Installation
3. Open the water tap and check if there
are any leaks around the connection
areas. If there are water leaks, repeat
the steps above.
Installation
WARNING
If there is a water leak, stop operating the washing machine and disconnect from the
electrical supply. Then, contact a local Samsung service centre in case of a leak from
the water hose, or contact a plumbing technician in case of a leak from the water tap.
Otherwise, this may cause electric shock.
CAUTION
Do not stretch the water hose by force. If the hose is too short, replace the hose with a
longer, high-pressure hose.
Connecting to a non-threaded water tap
1. Remove the adaptor (A) from the water
hose (B).
A
B
2. Use a Phillips screwdriver to loosen
four screws on the adaptor.
22 English
Untitled-2 22
2019-06-12 PM 4:41:35
3. Hold the adaptor and turn part (C) in
the arrow direction to loosen it by 5
mm (*).
C
C
D
5. Turn part (C) in the arrow direction to
tighten it.
6. While pulling down part (D) on the
water hose, connect the water hose to
the adaptor. Then, release part (D). The
hose fits into the adaptor with a clicking
sound.
7. To complete connecting the water hose,
see 2 and 3 on the “Connecting to a
threaded water tap” section.
NOTE
•
•
After connecting the water hose to the adaptor, check if it is connected properly by
pulling the water hose downwards.
Use a popular type of water taps. If the tap is square-shaped or too big, remove the
spacer ring before inserting the tap into the adaptor.
English 23
Untitled-2 23
2019-06-12 PM 4:41:36
Installation
4. Insert the adaptor onto the water tap,
and then tighten the screws while
lifting the adaptor.
Installation
For models with an additional hot water inlet:
1. Connect the red end of the hot water
hose to the hot water inlet on the back
of the machine.
2. Connect the other end of the hot water
hose to the hot water tap.
Installation
Aqua stop hose (applicable models only)
The aqua stop hose alerts users of a risk
of water leaks. It senses the water flow
and turns red on the centre indicator (A) in
case of a leak.
A
NOTE
The end of the aqua stop hose must be fitted to the water tap and not the machine.
24 English
Untitled-2 24
2019-06-12 PM 4:41:36
STEP 5 Position the drain hose
The drain hose can be positioned in three ways:
Over the edge of a wash basin
A
The drain hose must be placed at a height
of between 60 cm and 90 cm (*) from the
floor. To keep the spout of the drain hose
bent, use the supplied plastic hose guide
(A). Secure the guide to the wall using a
hook to ensure stable drainage.
The drain pipe should be between 60 cm
and 90 cm high (*). It is advisable to use a
65 cm high vertical pipe.
• To ensure the drain hose stays in
position, use the plastic hose guide
provided (see the figure).
• To prevent the siphoning of water flow
during drainage, make sure to insert the
drain hose 15 cm in the drain pipe.
• To prevent the drain hose from moving
around, secure the hose guide to the
wall.
Drain standpipe requirements:
• Minimum diameter of 5 cm
• Minimum carry-away capacity of
60 litres per minute
English 25
Untitled-2 25
2019-06-12 PM 4:41:36
Installation
In a drain pipe
Installation
In a sink drain pipe branch
The drain pipe branch mush be above the
sink siphone so that the end of the hose is
at least 24 in. (60 cm) above the ground.
(*) : 24 in. (60 cm)
Installation
STEP 6 Power on
Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved
electrical outlet protected by a fuse or circuit breaker. Then, press Power to turn on the
washing machine.
26 English
Untitled-2 26
2019-06-12 PM 4:41:37
Before you start
Initial settings
Run Calibration (recommended)
Calibration ensures accurate weight detection by the washing machine. Make sure the
drum is empty before running Calibration.
1. Power off, and then power on the washing machine.
2. Press and hold Temp. and Delay End (or Temp. and Delay End+) simultaneously for
3 seconds to enter Calibration mode. The “Cb” message appears.
-
The buttons may differ with the models. Check your model.
3. Press and hold Start/Pause (Hold to Start) to run the Calibration cycle. The drum will
rotate clockwise and counter-clockwise for about 3 minutes.
4. When the cycle is complete, “0” appears on the display and the washing machine will
turn off automatically. The washing machine is now ready for use.
Before you start
Laundry guidelines
STEP 1 Sort
Sort the laundry according to these criteria:
•
•
•
•
Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and
rayon.
colour: Separate whites from colours.
Size: Mixing different sized items together in the drum improves the washing
performance.
Sensitivity: Wash delicate items separately using an Easy Iron option for pure, new
woollen items, curtains, and silk items. Check the labels on the items.
NOTE
Make sure to check the care label on the clothing, and sort them accordingly before
starting the wash.
English 27
Untitled-2 27
2019-06-12 PM 4:41:37
Before you start
STEP 2 Empty pockets
Empty all the pockets of your laundry items
•
Metal objects such as coins, pins, and buckles on clothing may damage other laundry
items as well as the drum.
Turn clothing with buttons and embroideries inside out
•
•
If trousers or jacket zippers are open while washing, the drum may be damaged.
Zippers should be closed and fixed with a string.
Clothing with long strings may become entangled with other clothes. Make sure to tie
the strings before starting the wash.
STEP 3 Use a laundry net
•
Before you start
•
•
Brassieres (machine washable) must be placed in a laundry net. Metal parts of the
brassieres may break through and tear other laundry items.
Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become
caught around the door. Place them inside a fine laundry net.
Do not wash the laundry net by itself without other laundry. This may cause abnormal
vibrations that could move the washing machine and result in injury.
STEP 4 Prewash (if necessary)
Select the Prewash option for the selected cycle if the laundry is heavily soiled. Do not use
the Prewash option when detergent is manually added into the drum.
STEP 5 Determine the load capacity
Do not overload the washing machine. Overloading may cause the washing machine to
not wash properly. For the load capacity for the type of clothing, see page 41.
NOTE
When washing bedding or bedding covers, the wash time may be lengthened or the spin
efficiency may be reduced. For bedding or bedding covers, the recommended maximum
spin cycle speed is 800 rpm, and the load capacity is 2.0 kg or less.
CAUTION
•
•
•
Unbalanced laundry may reduce the spinning performance.
Make sure the laundry is fully inserted in the drum and not caught in the door.
Do not slam the door. Close the door gently. Otherwise, the door may not be closed
properly.
28 English
Untitled-2 28
2019-06-12 PM 4:41:37
STEP 6 Apply a proper detergent type
The type of detergent depends on the type of fabric (cotton, synthetic, delicate items,
wool), colour, wash temperature, and degree of soiling. Make sure to use the laundry
detergent that is designed for automatic washing machines.
NOTE
•
•
•
Follow the detergent manufacturer’s recommendations based on the weight of the
laundry, the degree of soiling, and the hardness of the water in your local area. If you
are not sure about the water hardness, contact a local water authority.
Do not use detergent that tends to be hardened or solidified. This detergent may
remain after the rinse cycle, blocking the drain outlet.
If too many bubbles occur during a cycle, a message of 'Sud' will be displayed.
CAUTION
Laundry capsules
To get the best results from using laundry capsules, please follow these instructions.
1. Put the capsule in the bottom of the
empty drum towards the rear.
English 29
Untitled-2 29
2019-06-12 PM 4:41:37
Before you start
When washing wool using the WOOL cycle, use a detergent dedicated to wool items. If
used with the WOOL cycle, powder detergent may remain on the laundry and discolour
the laundry.
Before you start
2. Put the laundry in the drum on top of
the capsule.
CAUTION
Before you start
For cycles using cold water or cycles that complete in less than one hour, the capsule may
not dissolve completely.
30 English
Untitled-2 30
2019-06-12 PM 4:41:37
Detergent drawer guidelines
Auto dispenser (WW**M8*B*** / WW**M8*D*** / WW**M8*E***)
The automatic dispenser models provide a three-compartment dispenser: two
compartments for auto dispensing and another part for manual input. With Auto Detergent
and Auto Softener enabled, the washing machine dispenses an adequate amount of
detergent or fabric softener for each load. See below for details:
C2
B
C
C1
Auto Detergent: Use liquid
detergent only.
B.
Auto Softener: Use fabric softener
only.
C.
Detergent: If necessary, add
detergent manually as instructed by
the detergent manufacturer.
-
A
-
-
To use the manual dispenser, make
sure the auto dispenser is turned off.
Keep pressing Dose per Wash until
the Auto dispense indicators are off.
Fill the detergent into (C1) for
regular loads and (C2) for less loads.
For heavy loads, fill the detergent
into both (C1) and (C2).
To use a powdered detergent, do not
exceed the max line (D).
CAUTION
D
D
Do not apply excessive detergent. This
may affect the washing results adversely.
CAUTION
•
Do not open the detergent drawer while the washing machine is operating. Otherwise,
the input detergent may not apply normally.
English 31
Untitled-2 31
2019-06-12 PM 4:41:38
Before you start
A.
Before you start
•
•
•
•
Do not use the following types of detergent in the drawer:
- Tablet or capsule types
- Ball or net types
To prevent the compartment from clogging, concentrated or highly-enriched agents
(fabric softener or detergent) must be diluted with water before being applied.
Do not carry any removed compartment. Put the compartment back in place.
Otherwise, the compartment may shake and cause the content to spill out.
Before moving the washing machine, make sure to empty the detergent drawer that
might contain detergent and/or fabric softener. The content in the drawer may spill out
on the floor.
To apply washing agents to the auto dispenser
If the
indicator on the auto dispenser section stays lit, refill the corresponding
compartment.
Before you start
NOTE
•
Once you refill the auto dispenser, the remaining level of the detergent starts to be
sensed upon the press of the Start/Pause (Hold to Start) button. However, the refill
indicator may turn off later, depending on the detergent type.
To refill the detergent or fabric softener
1. Slide open the detergent drawer.
2. Apply an appropriate amount of
detergent to the Auto Detergent
compartment (A).
A
32 English
Untitled-2 32
2019-06-12 PM 4:41:38
3. If necessary, apply an appropriate
amount of fabric softener to the Auto
Softener compartment (B).
4. Slide the detergent drawer inward.
B
CAUTION
•
•
•
•
•
•
•
•
•
•
•
•
English 33
Untitled-2 33
2019-06-12 PM 4:41:38
Before you start
•
•
Do not apply detergent to the drawer without the detergent and softener compartment.
If you do, clean the drawer and then reinsert both compartments. For more information
on cleaning, see page 61.
Use only liquid detergent and fabric softener with the auto dispenser.
Make sure both compartments are inserted completely. If they are not, the washing
machine may not start operating or fail to dispense washing agents.
When changing to a different detergent, make sure to clean the detergent compartment
first.
Do not mix detergent with fabric softener in either compartment.
To prevent detergent from hardening, do not open the lid once the detergent has been
applied to the compartment.
Do not use any bleach that may cause corrosion and/or generate gas.
Do not turn any compartment upside down. The content may spill.
Do not press the outlet at the rear of either compartment while moving it. The content
may leak.
Use caution when inputting detergent or fabric softener in the applicable compartment.
The content may spill.
When removing the detergent drawer to check the remaining content (upon an error
message or before the message appears), the drawer may have content remaining or
leaking from the bottom of the drawer.
Make sure both the auto and manual dispensers are empty before moving the washing
machine.
The input or refill level of the detergent or softener depends on the type or the
remaining amount of agents.
If the
indicator on the auto dispenser section lights up, immediately refill the
corresponding compartment. A later refill may cause the input level of the agent to
decrease.
Before you start
Manual dispenser (WW**M8*2*** / WW**M8*4*** / WW**M8*5***)
The manual dispenser models provide a three-compartment dispenser: the left
compartment for the main wash, the centre for fabric softeners, and the right for the
preliminary wash.
1.
Prewash compartment: Apply
prewash detergent.
2.
Main-wash compartment: Apply
main-wash detergent, water softener,
soaking detergent, bleach, and/or stain
removers.
3.
Softener compartment: Apply
additives such as fabric softener. Do not
exceed the max line (A).
A
Before you start
CAUTION
•
Do not use the following types of detergent in the drawer:
-
Tablet or capsule types
Ball or net types
To apply washing agents to the manual dispenser
1. Slide open the detergent drawer.
2. Apply laundry detergent to the
main-wash compartment as
instructed or recommended by the
manufacturer. To use liquid detergent,
see page 36.
34 English
Untitled-2 34
2019-06-12 PM 4:41:39
3. Apply fabric softener to the
softener
compartment. Do not exceed the max
line.
prewash detergent to the
prewash
compartment as instructed or
recommended by the manufacturer.
5. Close the detergent drawer.
CAUTION
•
•
•
Do not apply powder detergent to the
liquid detergent container.
Concentrated fabric softener must be
diluted with water before applied.
Do not apply main-wash detergent to
the
softener compartment.
English 35
Untitled-2 35
2019-06-12 PM 4:41:39
Before you start
4. If you want to prewash, apply
Before you start
To use liquid detergent manually (applicable models only)
First insert the provided liquid
A
detergent container in the
main-wash
compartment. Then, apply liquid detergent
to the container below the marked max
line (A).
Before you start
36 English
Untitled-2 36
2019-06-12 PM 4:41:39
Operations
Control panel
The actual design of the control panel may differ with the model.
WW**M8*B*** / WW**M8*D*** / WW**M8*E***
02
12
07
08
09
13
01
11
03
04
05
06
WW**M8*2*** / WW**M8*4*** / WW**M8*5***
02
12
10
09
13
01
07
03 04
05
06
01 Cycle Selector
Turn the dial to select a cycle.
02 Display
The display shows current cycle information and estimated time
remaining, or an information code when a problem occurs.
For buttons and icons, refer to the corresponding page.
Press to change the water temperature for the current cycle.
03 Temp.
Press and hold for 3 seconds to turn on/off the Drum Light.
The drum light turns off automatically after 2 minutes.
04 Rinse
Press to change the rinse count for the current cycle. You can set
the rinse count to a max of 5, depending on the cycle.
English 37
Untitled-2 37
2019-06-12 PM 4:41:40
Operations
08
Operations
Press to change the spinning speed for the current cycle. The
revolutions per minute (RPM) differs with the model.
•
Rinse Hold: The final rinse process is suspended so that the
laundry remains in the water. To unload the laundry, run a
drain or spin process.
-
05 Spin
•
To use the Rinse Hold option, press Spin repeatedly until
all rpm numeric indicators turn off. Not available for the
DRAIN/SPIN cycle.
No Spin: The drum does not rotate after the final drain process.
-
•
Operations
06 Options
07 Delay End
To use the No Spin option, press Spin repeatedly until all
rpm numeric indicators turn off. Only available for the
DRAIN/SPIN cycle.
Spin Only: To run the Spin Only cycle, press Spin for 3 seconds.
When the cycle time and spinning speed appear, press Spin
repeatedly until a desired spinning speed is selected. Then,
press and hold Start/Pause (Hold to Start) to start the cycle. The
spinning time depends on the selected cycle.
Press to select the options. Availability of the options depends on
the cycle.
Delay End lets you set the end time of the current cycle. Based
on your settings, the start time of the cycle will be determined
by the machine’s internal logic. For example, this setting is useful
for programming your machine to finish a wash at the time you
normally return home from work.
•
Press to choose a preset unit of hours.
Press to activate/deactivate the Bubble Soak function. This
function helps remove a wide variety of stubborn stains.
08 Bubble Soak
•
•
•
09 Smart Control
Bubble Soak helps remove a variety of stubborn stains.
With Bubble Soak selected, laundry is thoroughly soaked in
water bubbles for effective washing.
Bubble Soak is available with and adds up to 30 minutes to
these cycles: COTTON, SYNTHETICS, BEDDING, and SUPER
SPEED.
Press to activate/deactivate the Smart Control function. When the
Smart Control function is activated, you can control your washing
machine using your mobile device. For more information, see the
SmartThings section on page 49.
38 English
Untitled-2 38
2019-06-12 PM 4:41:40
10 Easy Iron
(applicable
models only)
11 AUTO DISPENSE
(applicable
models only)
The spinning speed decreases to reduce wrinkles of the laundry.
•
Set the spinning speed up to 800 rpm.
•
Dose per Wash : The washing machine adjusts the amount of
detergent to dispense.
Dose per Rinse : The washing machine adjusts the amount of
fabric softener to dispense.
•
12 Power
Press to turn on/off the washing machine.
13 Start/Pause
(Hold to Start)
Press and hold to start an operation, or press to stop an operation
temporarily.
For more information on the options, see the Special features section.
Operations
English 39
Untitled-2 39
2019-06-12 PM 4:41:40
Operations
Simple steps to start
WW**M8*B*** / WW**M8*D*** / WW**M8*E***
2
5
1
6
3
4
WW**M8*2*** / WW**M8*4*** / WW**M8*5***
2
5
Operations
1
6
3
4
1. Press Power to turn on the washing machine.
2. Select a cycle in the cycle panel.
3. Change the cycle settings (Temp., Rinse, and Spin) as necessary.
4. To add an option, press Options. Use the button again to choose a preferred item.
5. The machine supports the options of Bubble Soak, Easy Iron, and Delay End for easy
access. To use an option item, press the corresponding button.
6. Press and hold Start/Pause (Hold to Start).
To change the cycle during operation
1. Press Start/Pause (Hold to Start) to stop operation.
2. Select a different cycle.
3. Press and hold Start/Pause (Hold to Start) again to start the new cycle.
40 English
Untitled-2 40
2019-06-12 PM 4:41:40
Cycle overview
Standard cycles
Cycle
Description & Max load (kg)
•
MAX
Optimal performance with lower energy for cotton
fabrics, bed linens, table linens, underwear, towels, or
shirts.
For energy saving, the actual washing temperature
may be lower than specified.
MAX
•
For blouses or shirts that are made of polyester
(diolen, trevira), polyamide (perlon, nylon), or the like.
5.0
•
For sensitive fabrics as rayon, viscose and synthetics
blended fibre.
For best performance, use liquid detergent.
2.0
COTTON
•
COTTON
SYNTHETICS
DELICATES
•
RINSE+SPIN
DRAIN/SPIN
•
Featuring an additional rinse process after applying
fabric softener to the laundry.
MAX
•
Select this cycle to drain the water and spin the drum.
MAX
•
Cleans the drum by removing dirt and bacteria from
it.
Cleans the rubber door gasket by removing dirt from
the gasket.
Perform once every 40 washes with no detergent or
bleach applied. It notifies automatically after every 40
washes.
Make sure the drum is empty.
Do not use any cleaning agents for cleaning the drum.
–
•
ECO DRUM CLEAN
•
•
•
AUTO OPTIMAL WASH •
(applicable models
only)
Adjusts the amount of detergent and the cycle
according to the load and the soil severity. This cycle
is best used with the Auto Dispense function.
MAX
English 41
Untitled-2 41
2019-06-12 PM 4:41:41
Operations
For cottons, bed linens, table linens, underwear,
towels, or shirts. The washing time and the rinse
count are automatically adjusted according to the
load.
Operations
Cycle
Description & Max load (kg)
For lightly soiled items in less than 2.0 kg that you want
to wash quickly.
15' QUICK WASH
•
•
•
SUPER SPEED
SUPER ECO WASH
5.0
•
Low temperature ecobubble cycle helps reduce power
consumption.
5.0
•
Featuring additional rinses and reduced spinning to
ensure that the laundry is washed gently and rinsed
thoroughly.
5.0
Specific for machine-washable wool for loads less
than 2.0 kg.
The WOOL cycle features fine pulsating and soaking
to protect the wool fibres from shrinkage/distortion.
A neutral detergent is recommended.
2.0
For outdoor clothes, skiwear, and sportswear that are
made of functional materials such as spandex, stretch,
and micro-fibre.
2.0
For bed spreads, bed sheets, bedding covers, etc.
For best results, wash only 1 type of bedding and
make sure the load weighs less than 2.0 kg.
2.0
•
•
Operations
•
•
OUTDOOR CARE
•
(applicable models
only)
BEDDING
2.0
Fast completion within 39 minutes for everyday items
such as underwear and shirts.
The cycle time will differ depending on the water
supply conditions, and the load and type of laundry.
DARK GARMENT
WOOL
Use less than 20 g of detergent. Using more than 20 g
of detergent may leave detergent residue.
For liquid detergent, use a max of 20 ml of liquid
detergent.
•
•
42 English
Untitled-2 42
2019-06-12 PM 4:41:41
Options
Option
Description
•
You can turn on or off the sound from the washing machine.
When this function is set to Off, the AddWash alarm, the
melody of cycle completion, and the power-off beep will not
sound. However, the other sounds stay active.
•
This will add a preliminary washing cycle before the main
wash cycle.
•
For badly soiled laundry. The operation time for each cycle is
longer than normal.
Sound On/Off
Pre Wash
Intensive
Operations
English 43
Untitled-2 43
2019-06-12 PM 4:41:41
Operations
Delay End
You can set the washing machine to finish your wash automatically at a later time,
choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed
indicates the time the wash will finish.
1. Select a cycle with necessary settings.
2. Press Delay End (or the +/- button) repeatedly until a desired end time is set.
3. Press and hold Start/Pause (Hold to Start). The Delay End indicator blinks and the
washing machine tumbles the drum to sense the weight of the load if load sensing is
preset for the selected cycle. When complete, it displays your set time with the timer
running.
4. To cancel the Delay End, restart the washing machine by pressing Power.
Real-life case
You want to finish a two-hour cycle 3 hours later from now. For this, you add the Delay
End option to the current cycle with the 3-hour setting, and Press and hold Start/Pause
(Hold to Start) at 2:00 p.m. Then, what happens? The washing machine starts operating at
3:00 p.m., and ends at 5:00 p.m. Provided below is the time line for this example.
Operations
2:00 pm
Set Delay End to 3 hours
3:00 pm
Start
5:00 pm
End
Load sensor
The load sensor icon lights up when you select a cycle that supports load sensing. Some
cycles may not support loading sensing. Once you start the cycle, the icon blinks or stays
solid during the load sensing process, and turns off when the process is complete.
44 English
Untitled-2 44
2019-06-12 PM 4:41:41
Special features
AddWash
When the AddWash indicator is on, you can stop operation of the machine and put
additional laundry or softener into the drum. The Add Door opens by more than 130° for
easy access.
1. Press Start/Pause (Hold to Start) to stop
operation.
2. Press the upper area of the Add Door
until you hear a clicking sound to
unlock. Pull the handle of the Add Door
to open.
3. Open the Add Door and put additional
laundry or softener into the drum.
5. Press and hold Start/Pause (Hold to
Start) to resume operation.
CAUTION
Do not put excessive force on the Add
Door. It may break.
NOTE
The water inside the drum will not leak if the Add Door is closed properly. Water drops
may form around the door, but they will not leak from inside the drum.
CAUTION
•
•
•
•
•
Do not open the Add Door if suds have formed inside the drum that rise above the
level of the Add Door.
Do not attempt to open the Add Door while the machine is operating without first
pressing Start/Pause (Hold to Start). Please note that the Add Door can be opened
unintentionally (without pressing Start/Pause (Hold to Start)) when the wash is
complete.
Do not add an excessive load through the Add Door. Performance may be degraded.
Do not use the lower area of the Add Door as a handle. Your fingers may be caught.
Make sure that no laundry is caught in the Add Door.
English 45
Untitled-2 45
2019-06-12 PM 4:41:42
Operations
4. Push the Add Door until you hear a
clicking sound to close.
Operations
•
•
•
•
•
•
Keep your pets out of the washing machine, especially the Add Door.
When using hot water for the wash, the Add Door may appear to leak water after
opening and closing the Add Door. This is normal, simply because steam emerging from
the open Add Door has cooled and formed water drops on the surface.
When the Add Door closes, the door seals up and no water can leak. However, you
may encounter what appears to be water leak around the door - some residual water
remaining around the Add Door may form water drops. This is normal.
Neither the main door or the Add Door can be opened when the water temperature
is over 50 °C. If the water level inside the drum is over a certain point, the main door
cannot be opened.
If an information code of ‘DDC’ appears on the display, see the Information codes
section for further actions.
Keep the Add door and its surroundings clean at all times. Debris or detergent on or
around the seals of the Add door may cause a leak.
Operations
46 English
Untitled-2 46
2019-06-12 PM 4:41:42
Settings
Child Lock
To prevent children or infants from
accidentally starting or setting the
washing machine, Child Lock locks all
buttons except for the Power button.
•
To cancel Child Lock
•
To activate Child Lock
•
•
•
On the auto dispenser models, press
and hold Dose per Wash and Dose per
Rinse simultaneously for 3 seconds to
deactivate, and then press and hold the
buttons again for 3 seconds to cancel
Child Lock. The door unlocks and the
Child Lock indicator turns off.
On the manual dispenser models, press
and hold - and + (of the Delay End
option) simultaneously for 3 seconds to
deactivate, and then press and hold the
buttons again for 3 seconds to cancel
Child Lock. The door unlocks and the
Child Lock indicator turns off.
To deactivate Child Lock temporarily
Sound On/Off
You can deactivate Child Lock temporarily
for 1 minute. The door is unlocked for 1
minute and the Child Lock indicator blinks.
You can turn on or off the sound from the
washing machine. When this function is set
to Off, the AddWash alarm, the melody of
cycle completion, and the power-off beep
will not sound. However, the other sounds
stay active.
•
•
On the auto dispenser models, press
and hold Dose per Wash and Dose per
Rinse simultaneously for 3 seconds.
On the manual dispenser models, press
and hold - and + (of the Delay End
option) simultaneously for 3 seconds.
•
•
NOTE
•
•
If you open the door 1 minute or more
after deactivating Child Lock, an alarm
sounds for up to 2 minutes.
If you close the door within 2 minutes,
the door locks and Child Lock is
reactivated. If you do not close the door
or the door is not properly closed, the
alarm keeps sounding for 2 minutes.
•
To mute the sound, press and hold
Options for 3 seconds.
To unmute the sound, press and hold
again for 3 seconds.
Your setting will be kept even after
restarting the machine.
English 47
Untitled-2 47
2019-06-12 PM 4:41:42
Operations
On the auto dispenser models, press
and hold Dose per Wash and Dose per
Rinse simultaneously for 3 seconds.
Then, press and hold Start/Pause (Hold
to Start) to activate. The door locks and
the Child Lock indicator turns on.
On the manual dispenser models, press
and hold - and + (of the Delay End
option) simultaneously for 3 seconds.
Then, press and hold Start/Pause (Hold
to Start) to activate. The door locks and
the Child Lock indicator turns on.
To add laundry after activating Child
Lock, first deactivate Child Lock or
restart the washing machine.
Operations
Auto dispense (applicable models only)
Detergent
1. To select an input level, press Dose per Wash to cycle through the settings: Less >
Standard > More.
-
If you choose More, the rinse process will be added once more.
2. To select a water hardness level, press and hold Dose per Wash to cycle through the
settings: 1 (soft water) > 2 (medium water) > 3 (hard water).
3. When complete, press and hold Dose per Wash for 3 seconds to confirm your changes.
Fabric softener
1. To select an input level, press Dose per Rinse to cycle through the settings: Less >
Standard > More.
2. To select a concentration level, press and hold Dose per Rinse to cycle through the
settings: 1 (Normal) > 2 (x2) > 3 (x3).
3. When complete, press and hold Dose per Rinse for 3 seconds to confirm your changes.
NOTE
•
Operations
•
If the
indicator of the Detergent or Softener stays on, refill the corresponding
compartment.
If you select WOOL the Dose per Wash/Dose per Rinse will be disabled automatically.
However, you can enable the function(s) manually after selecting a cycle.
48 English
Untitled-2 48
2019-06-12 PM 4:41:42
SmartThings
Wi-Fi connection
On your smartphone, go to the Settings and turn on the wireless connection and select an
AP (Access Point).
NOTE
•
•
•
•
•
•
•
•
•
•
Download
On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the
SmartThings app with a search term of “SmartThings”. Download and install the app on
your device.
NOTE
•
•
The SmartThings app is available on third-party devices with Android OS 6.0
(Marshmallow) or higher, Samsung devices with Android OS 5.0 (Lollipop) or higher,
and iOS devices with iOS 10.0 or higher (For iPhones, it must be iPhone 6 or higher).
The app is optimised for Samsung smartphones (Galaxy S and Note series).
Some functions of the app may operate differently on third-party devices.
English 49
Untitled-2 49
2019-06-12 PM 4:41:42
Operations
•
This device is designed for household use only (Class B), and can be used in all
residential areas.
This device may cause wireless interference, and neither the manufacturer or the
installer of this device can provide a safety measure of any kind.
Recommended encryption methods are WPA/TKIP and WPA2/AES. Newly developed
Wi-Fi protocols or unapproved Wi-Fi protocols are not supported.
The reception sensitivity of a wireless network may be affected by surrounding
wireless environments.
If your Internet provider has registered the MAC address of your PC or the modem
module for permanent use, your Samsung washing machine fails to connect to the
Internet. If this is the case, contact your Internet provider.
The Internet firewall may interrupt your Internet connection. If this happens, contact
your Internet provider.
If Internet failure continues after following the measurement of your Internet provider,
contact a local Samsung retailer or service centre.
For installing wired and wireless routers, refer to the user manual of the router you
use.
Samsung washing machine supports the Wi-Fi 2.4 GHz protocols.
Samsung washing machine supports the IEEE802.11 b/g/n (2.4 GHz), Soft-AP protocols.
(IEEE802.11n is recommended)
An unapproved wired/wireless router may fail to connect to Samsung washing
machine.
Operations
•
The app is subject to change without notice for improved performance.
Log in
You must first log into SmartThings with your Samsung account. To create a new Samsung
account, follow the instructions on the app. You don’t need a separate app to create your
account.
NOTE
If you have a Samsung account, use the account to log in. A registered Samsung
smartphone user automatically logs in.
To register your device to SmartThings
1. Make sure your smartphone is connected to a wireless network. If not, go to the
Settings and turn on the wireless connection and select an AP (Access Point).
2. Select to run SmartThings on your smartphone.
3. When a message of “A new device is found.”, select Add.
4. If no message appears, select + and select your washing machine in a list of devices
available. If your washing machine is not listed, select Device Type > Specific Device
Model, and then add your washing machine manually.
Operations
5. Register your washing machine to the SmartThings app as follows.
a. Log into SmartThings with your Samsung account.
b. Turn a Wi-Fi connection on.
c. Add your washing machine to SmartThings. Make sure your washing machine is
connected to SmartThings.
d. When registration is complete, your washing machine appears on your smartphone.
Washing Machine app
Integrated control: You can monitor and control your washing machine both at home and
on the go.
•
•
Select the Washing Machine icon on SmartThings. The Washing Machine page appears.
Check the operation status or notifications related to your washing machine, and
change options or settings if necessary.
50 English
Untitled-2 50
2019-06-12 PM 4:41:42
SmartThings
Category
Monitoring
Checkpoint
Smart Control
The Smart Control status is shown
for the washing machine.
Self Check
Use this to check if the washing
machine operates normally.
Energy monitoring
Use this to monitor the energy
consumption status.
Start/Pause/Cancel
Select a cycle and necessary
options, and then select Start/Pause/
Cancel to start an operation, to stop
temporarily, or to cancel the current
operation.
My Favorite
Add frequently used cycles and
options to My Favorite for later use.
Cycle completed
Notifies you the current cycle is
complete.
AddWash alarm (applicable
models only)
Notifies you of the addition of a
new load.
Remaining laundry
(applicable models only)
Notifies you of any laundry left
after a cycle is complete.
English 51
Untitled-2 51
2019-06-12 PM 4:41:42
Operations
Washing status
You can check the current cycle and
its options, and the remaining cycle
time.
Control
Notification
Description
Operations
Category
Checkpoint
Laundry Recipe *
Description
You can select the fabric type,
color, and the soil level to get
recommended options and wash
cycles that you can start right away.
You can set the desired time for a
wash cycle to finish.
Laundry Planner *
After you set the desired time, you
will get a recommended cycle that
will end within the time you set,
and you can start or reserve the
recommended cycle.
Provides a regular report with an
analysis of the machine operation
state in a user-set frequency (every
week/month).
HomeCare Wizard *
Operations
Q-Rator
You can use this regular report
to check your usage pattern,
maintenance requirements, and
energy consumption ** for the set
period of time.
You can set the initial amount,
reorder threshold, and your
preferred brand of detergent.
Auto Replenishment *, ***
Once detergent information has
been set, washing machine will
track the detergent usage and
automatically reorder products
when supply level is below
predetermined threshold.
•
Supported countries : United
Kingdom, Germany
* Requires ‘SmartThings’. Available on Android and iOS. Registration
required.
** Indicative results only.
*** To enable automatic re-ordering, register for this service on the
SmartThings app using your Amazon account details.
52 English
Untitled-2 52
2019-06-12 PM 4:41:42
Open Source Announcement
The software included in this product contains open source software. You may obtain the
complete corresponding source code for a period of three years after the last shipment of
this product by sending an email to mailto:oss.request@samsung.com.
It is also possible to obtain the complete corresponding source code in a physical medium
such as a CD-ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/SimpleConnectTP/seq/0
leads to the download page of the source code made available and open source license
information as related to this product. This offer is valid to anyone in receipt of this
information.
Operations
NOTE
Hereby, Samsung Electronics, declares that the radio equipment type appliance is in
compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is
available at the following internet address: The official Declaration of conformity may be
found at http://www.samsung.com, go to Support > Search Product Support and enter the
model name.
Wi-Fi max transmitter power : 20 dBm at 2.412 GHz – 2.472 GHz
English 53
Untitled-2 53
2019-06-12 PM 4:41:43
Maintenance
Keep the washing machine clean to prevent deteriorated performance and to preserve its
life cycle.
Eco drum clean
Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle
heats the water between 60 °C and 70 °C, and it also removes accumulated dirt from the
rubber door gasket.
1. Press Power to turn on the washing machine.
2. Turn the Cycle Selector to select ECO DRUM CLEAN .
3. Press and hold Start/Pause (Hold to Start).
CAUTION
Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum may
cause damage to the laundry or the drum of the washing machine.
ECO DRUM CLEAN
reminder
Depending on the model, the ECO DRUM CLEAN
reminder is either an icon or an LED.
For icons, the icon lights up on the control panel.
For LEDs, the LED lights up next to ECO DRUM CLEAN , or on the option area of the
control panel.
•
•
Maintenance
•
•
•
•
The ECO DRUM CLEAN reminder blinks on the control panel once every 40 washes. It
is advisable to perform ECO DRUM CLEAN regularly.
When you first see this reminder blinking, you can ignore the reminder for 6
consecutive washes. From the 7th wash, the reminder no longer appears. However, it
appears again on the second 40th wash.
Even after the last process is terminated, the "0" message may remain.
You can record the running count of the ECO DRUM CLEAN cycle by pressing the
Power button. This does not stop or turn off the machine but marks your cycle count.
Even if "0" does not disappear, the machine operates normally.
It is recommended to run the cycle regularly for hygienic purposes.
54 English
Untitled-2 54
2019-06-12 PM 4:41:43
Smart Check
To enable this function, you must first download the Samsung Smart Washer app at the
Play Store or the App Store, and install it on a mobile device featuring a camera function.
The Smart Check function has been optimised for Galaxy & iPhone series (applicable
models only).
1. When the washing machine detects an issue to check, an information code appears on
the display. To enter Smart Check mode, press and hold Rinse and Spin simultaneously
for 3 seconds.
2. The washing machine starts the self-diagnosis procedure and displays an information
code if a problem is detected.
3. Run the Samsung Smart Washer app on your mobile device, and tap Smart Check.
4. Put the mobile device close to the washing machine’s display so that the smartphone
camera and the washing machine face each other. Then, the information code will be
recognised automatically by the app.
5. When the information code is recognised correctly, the app provides detailed
information about the problem with applicable solutions.
NOTE
•
•
English 55
Untitled-2 55
2019-06-12 PM 4:41:43
Maintenance
•
The function name, Smart Check, may differ depending on the language.
If the washing machine reflects light on the display, the app may fail to recognise the
information code.
If the app fails to recognise the Smart Check code consecutively, enter the information
code manually onto the app screen.
Maintenance
Emergency drain
In case of a power failure, drain the water inside the drum before taking out the laundry.
1. Power off and unplug the washing
machine from the electrical outlet.
2. Gently press the top area of the filter
cover to open.
3. Put an empty, spacious container
around the cover, and stretch the
emergency drain tube to the container
while holding the tube cap (A).
A
Maintenance
4. Open the tube cap and let water in the
emergency drain tube (B) flow into the
container.
B
5. When done, close the tube cap, and
reinsert the tube. Then, close the filter
cover.
NOTE
Use a spacious container because the
water in the drum may be more than
expected.
56 English
Untitled-2 56
2019-06-12 PM 4:41:43
Cleaning
Surface of the washing machine
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the
washing machine.
Add Door
1. Open the Add Door.
2. Use a wet cloth to clean the Add Door.
A
-
Do not use cleaning agents.
Discolouration may occur.
Use caution when cleaning the
rubber packing and the locking
mechanism (A).
Dust off the door area regularly.
3. Wipe up and close the Add Door until
you hear a clicking sound.
CAUTION
•
•
•
•
Do not apply force on the Add Door. It may break.
Do not leave the Add Door open while the machine is operating.
Do not put heavy objects on the Add Door at any time.
To prevent physical injury, do not touch the Add Door while the drum is rotating.
Do not open the Add Door while the machine is operating. This may cause physical
injury.
Do not manipulate the feature panel while the Add Door is open. This may cause
physical injury or system failure.
Do not input objects other than laundry.
Do not input bulky items to the drum through the Add Door.
Do not pull out the rubber packing of the Add Door when cleaning. This may cause
damage.
English 57
Untitled-2 57
2019-06-12 PM 4:41:43
Maintenance
•
•
•
•
•
Maintenance
Mesh filter
Clean the mesh filter of the water hose once or twice a year.
1. Turn off the washing machine, and
unplug the power cord.
2. Close the water tap.
3. Loosen and disconnect the water hose
from the back of the washing machine.
Cover the hose with a cloth to prevent
water from gushing out.
4. Use pliers to pull out the mesh filter
from the inlet valve.
5. Submerge the mesh filter deeply in
water so that the threaded connector is
also submerged.
6. Dry the mesh filter completely in the
shade.
Maintenance
7. Reinsert the mesh filter into the inlet
valve, and reconnect the water hose to
the inlet valve.
8. Open the water tap.
NOTE
If the mesh filter is clogged, an information code of “4C” appears on the screen.
58 English
Untitled-2 58
2019-06-12 PM 4:41:44
Pump filter
It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A
clogged pump filter may reduce the bubble effect.
1. Turn off the washing machine, and
unplug the power cord.
2. Drain the remaining water inside the
drum. See the Emergency drain section.
3. Gently press the top area of the filter
cover to open.
4. Turn the pump filter knob to the left,
and drain off the remaining water.
5. Clean the pump filter using soft
brushes. Make sure the drain pump
propeller inside the filter is unclogged.
6. Reinsert the pump filter, and turn the
filter knob to the right.
•
•
Some pump filters feature a safety knob
that is designed to prevent accidents
by children. To open the safety knob
of the pump filter, push in and turn it
anticlockwise. The spring mechanism of
the safety knob helps open the filter.
To close the safety knob of the pump
filter, turn it clockwise. The spring
makes a rattling sound, which is normal.
NOTE
If the pump filter is clogged, an information code of “5C” appears on the screen.
CAUTION
•
•
Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this
may cause a leak.
Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an
operational failure or a leak.
English 59
Untitled-2 59
2019-06-12 PM 4:41:44
Maintenance
NOTE
Maintenance
Detergent drawer
Manual dispenser
1. While holding down the release lever
inside the drawer, slide open the
drawer.
2. Clean the drawer components in
flowing water using a soft brush.
Maintenance
3. Clean the drawer recess using a soft
brush.
4. Reinsert the liquid detergent container
to the drawer.
5. Slide the drawer inward to close it.
NOTE
To remove remaining detergent, perform the RINSE+SPIN cycle with the drum being
empty.
60 English
Untitled-2 60
2019-06-12 PM 4:41:44
Auto dispenser
1. While holding down the release lever
on the inner of the drawer, slide open
the drawer.
2. Remove both the detergent
compartment and the softener
compartment as shown.
CAUTION
Use caution when removing the drawer.
Remaining washing agents may spill out.
English 61
Untitled-2 61
2019-06-12 PM 4:41:45
Maintenance
3. Open the lids of both compartments,
and then put water in them and shake.
Maintenance
4. Clean the cap valves of both
compartments with a soft brush.
5. Clean the drawer components in
flowing water using a soft brush.
Maintenance
6. Clean the drawer recess using a soft
brush. Make sure to clean the cap
valves to prevent clogging.
7. Assemble the compartment cover firmly
with the detergent drawer.
8. Slide the drawer inward to close it.
NOTE
To remove remaining detergent, perform the 15' QUICK WASH cycle with an empty drum.
62 English
Untitled-2 62
2019-06-12 PM 4:41:45
Recovery from freezing
The washing machine may freeze when it drops below 0 °C.
1. Turn off the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water hose.
3. Disconnect the water hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water hose to the water tap.
NOTE
If the washing machine still doesn’t operate normally, repeat the above steps until it
operates normally.
Care against an extended time of disuse
Avoid leaving the washing machine unused for an extended time. If this is the case, drain
the washing machine and unplug the power cord.
1. Turn the Cycle Selector to select RINSE+SPIN.
2. Empty the drum, and press and hold Start/Pause (Hold to Start).
3. When the cycle is complete, close the water tap and disconnect the water hose.
4. Turn off the washing machine, and unplug the power cord.
5. Open the door to let air circulate through the drum.
Maintenance
English 63
Untitled-2 63
2019-06-12 PM 4:41:45
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try
the suggestions.
Problem
Action
•
•
•
•
Does not start.
Water supply is
insufficient, or no
water is supplied.
Troubleshooting
After a cycle,
detergent remains
in the detergent
drawer.
•
Make sure the washing machine is plugged in.
Make sure the door is properly closed.
Make sure the water taps are open.
Press and hold Start/Pause (Hold to Start) to start the
washing machine.
Make sure Child Lock is not activated.
Before the washing machine starts to fill, it will make a series
of clicking noises to check the door lock and does a quick
drain.
Check the fuse or reset the circuit breaker.
•
•
•
•
•
Fully open the water tap.
Make sure the door is properly closed.
Make sure the water supply hose is not frozen.
Make sure the water supply hose is not kinked or clogged.
Make sure there is sufficient water pressure.
•
Make sure the washing machine is running with sufficient
water pressure.
Make sure the detergent is added to the centre of the
detergent drawer.
Make sure the rinse cap is inserted properly.
If using granular detergent, make sure the detergent selector
is in the upper position.
Remove the rinse cap and clean the detergent drawer.
•
•
•
•
•
•
64 English
Untitled-2 64
2019-06-12 PM 4:41:45
Problem
Action
•
•
•
Excessive vibrations
or makes noise.
•
•
•
•
•
•
•
Does not drain and/
or spin.
•
•
•
•
The door does not
open.
•
•
•
Make sure the drain hose is straightened all the way to the
drain system. If you encounter a drain restriction, call for
service.
Make sure the debris filter is not clogged.
Close the door and press and hold Start/Pause (Hold to Start).
For your safety, the washing machine will not tumble or spin
unless the door is closed.
Make sure the drain hose is not frozen or clogged.
Make sure the drain hose is connected to a drain system that
is not clogged.
If the washing machine is not supplied with sufficient power,
the washing machine temporarily will not drain or spin. As
soon as the washing machine regains sufficient power, it will
operate normally.
Press Start/Pause (Hold to Start) to stop the washing machine.
It may take a few moments for the door lock mechanism to
disengage.
The door will not open until 3 minutes after the washing
machine has stopped or the power turned off.
Make sure all the water in the drum is drained.
The door may not open if water remains in the drum. Drain
the drum and open the door manually.
Make sure the door lock light is off. The door lock light turns
off after the washing machine has drained.
English 65
Untitled-2 65
2019-06-12 PM 4:41:45
Troubleshooting
•
•
Make sure the washing machine is installed on a level, solid
floor that is not slippery. If the floor is not level, use the
levelling feet to adjust the height of the washing machine.
Make sure the shipping bolts are removed.
Make sure the washing machine is not contacting any other
object.
Make sure the laundry load is balanced.
The motor can cause noise during normal operation.
Overalls or metal-decorated clothes can cause noise while
being washed. This is normal.
Metal objects such as coins can cause noise. After washing,
remove these objects from the drum or filter case.
Troubleshooting
Problem
Action
•
Excessive suds.
•
•
•
Cannot apply
additional detergent.
•
Make sure the remaining amount of detergent and fabric
softener is not over the limit.
•
•
•
Plug the power cord into a live electrical outlet.
Check the fuse or reset the circuit breaker.
Close the door and press and hold Start/Pause (Hold to Start)
to start the washing machine. For your safety, the washing
machine will not tumble or spin unless the door is closed.
Before the washing machine starts to fill, it will make a series
of clicking noises to check the door lock and does a quick
drain.
There may be a pause or soak period in the cycle. Wait briefly
and the washing machine may start.
Make sure the mesh filter of the water supply hose at the
water taps is not clogged. Periodically clean the mesh filter.
If the washing machine is not supplied with sufficient power,
the washing machine temporarily will not drain or spin. As
soon as the washing machine regains sufficient power, it will
operate normally.
•
Stops.
Make sure you use the recommended types of detergent as
appropriate.
Use high efficiency (HE) detergent to prevent oversudsing.
Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
Non-HE detergent is not recommended.
•
•
•
Troubleshooting
66 English
Untitled-2 66
2019-06-12 PM 4:41:45
Problem
Action
•
•
•
•
Fills with the wrong
water temperature.
•
•
•
Load is wet at the
end of a cycle.
•
•
•
•
Use the High or Extra High spin speed.
Use high efficiency (HE) detergent to reduce oversudsing.
Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
Make sure the drain hose is not kinked or clogged.
Has odours.
•
•
•
•
Excessive suds collect in recesses and can cause foul odours.
Run cleansing cycles to sanitise periodically.
Clean the door seal (diaphragm).
Dry the washing machine interior after a cycle has finished.
No bubbles are seen
(Bubbleshot models
only).
•
•
Overloading may screen bubbles.
Severely contaminated laundry may not generate bubbles.
English 67
Untitled-2 67
2019-06-12 PM 4:41:45
Troubleshooting
•
•
Make sure the door is properly closed.
Make sure all hose connections are tight.
Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
Avoid overloading.
Use high efficiency (HE) detergent to prevent oversudsing.
Leaks water.
•
•
•
Fully open both taps.
Make sure the temperature selection is correct.
Make sure the hoses are connected to the correct taps. Flush
water lines.
Make sure the water heater is set to supply a minimum
120 °F (49 °C) hot water at the tap. Also, check the water
heater capacity and recovery rate.
Disconnect the hoses and clean the mesh filter. The mesh
filter may be clogged.
While the washing machine fills, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
While the washing machine fills, you may notice just hot and/
or just cold water going through the dispenser when cold or
warm temperatures are selected. This is a normal function
of the automatic temperature control feature as the washing
machine determines the water temperature.
Troubleshooting
Problem
Action
•
-
Can I open the Add
Door at any time?
•
The auto dispenser
indicators blink.
(applicable models
only)
The Add Door can be opened only when the indicator
appears. However, it does not open in the following cases:
When the boiling or drying process is running and the
internal temperature becomes high
If you set the Child Lock for safety reasons
When the drum wash or drum drying cycle is running that
does not involve additional laundry
Check if the detergent drawer is closed properly.
-
•
Open the detergent drawer and close it again. Make sure
it’s closed properly.
This may happen if liquid detergent has hardened inside the
detergent compartment.
-
Clean and unclog the detergent compartment.
If a problem persists, contact a local Samsung service centre.
Troubleshooting
68 English
Untitled-2 68
2019-06-12 PM 4:41:45
Information codes
If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.
Code
Action
Water is not supplied.
•
•
•
•
4C
•
•
•
•
•
4C2
Make sure the water taps are open.
Make sure the water hoses are not clogged.
Make sure the water taps are not frozen.
Make sure the washing machine is operating with sufficient water
pressure.
Make sure that the cold water tap and the hot water tap are
properly connected.
Clean the mesh filter as it may be clogged.
All buttons will be disabled for 3 minutes after the information
code appears.
When the "4C" message appears, the machine drains water for 3
minutes. In the meantime, the Power button will be disabled.
Make sure the cold water supply hose is firmly connected to the
cold water tap. If it is connected to the hot water tap, the laundry
may be deformed with some cycles.
Water is not draining.
•
•
•
•
•
Operating the washing machine with the door open.
dC
•
•
Make sure the door is properly closed.
Make sure laundry is not caught in the door.
Water has overflowed.
OC
•
•
Restart after spinning.
If the information code remains on the display, contact a local
Samsung service centre.
English 69
Untitled-2 69
2019-06-12 PM 4:41:45
Troubleshooting
5C
Make sure the drain hose is not frozen or clogged.
Make sure the drain hose is positioned correctly, depending on
the connection type.
Clean the debris filter as it may be clogged.
Make sure the drain hose is straightened all the way to the drain
system.
If the information code remains, contact a customer service
centre.
Troubleshooting
Code
Action
Check the drain hose.
LC, LC1
•
•
•
Make sure the end of the drain hose is not placed on the floor.
Make sure the drain hose is not clogged.
If the information code remains, contact a customer service
centre.
Spinning does not work.
Ub
•
•
•
Make sure laundry is spread out evenly.
Make sure the washing machine is on a flat, stable surface.
Redistribute the load. If only one item of clothing needs washing,
such as a bathrobe or pair of jeans, the final spin result might be
unsatisfactory, and an “Ub” check message will be shown in the
display.
Check the drum motor for operation.
3C
•
•
Try restarting the cycle.
If the information code remains, contact a customer service
centre.
Check the pulsator motor for operation.
3CP
•
•
Try restarting the cycle.
If the information code remains, contact a customer service
centre.
The electronic control needs to be checked.
Troubleshooting
•
•
UC
Check if power is supplied properly.
If the information code remains, contact a customer service
centre.
Low voltage detected.
•
•
Check if the power cord is plugged in.
If the information code remains, contact a customer service
centre.
High temperature heating check.
HC
•
If the information code remains, contact a customer service
centre.
The Water Level sensor is not working properly.
1C
•
•
Turn the machine off, and restart the cycle.
If the information code remains, contact a customer service
centre.
70 English
Untitled-2 70
2019-06-12 PM 4:41:46
Code
Action
Check communications between main and sub PBAs.
AC
•
•
Turn the machine off, and restart the cycle.
If the information code remains, contact a customer service
centre.
This message appears when you open the Add Door without pressing
Start/Pause (Hold to Start). If this happens, do one of the following:
•
DDC, ddC
•
Press the Add Door to close properly. Then, press and hold Start/
Pause (Hold to Start) and try again.
To add laundry, open the Add Door and input laundry. Close the
Add Door properly. Then, press and hold Start/Pause (Hold to
Start) to resume operation.
The MEMS sensor is not working properly.
8C
•
•
Turn the machine off, and restart the cycle.
If the information code remains, contact a local Samsung service
centre.
Check communications between the main and the inverter PBAs.
•
AC6
•
•
Depending on the state, the machine may automatically returns to
normal operation.
Turn the machine off, and restart the cycle.
If the information code remains, contact a local Samsung service
centre.
The Main Door lock/unlock is not working properly.
•
•
Turn the machine off, and restart the cycle.
If the information code remains, contact a local Samsung service
centre.
The Add Door lock/unlock is not working properly.
DC3
•
•
Turn the machine off, and restart the cycle.
If the information code remains, contact a local Samsung service
centre.
The machine does not turn off automatically after the last spinning
process, and the "0" message remains.
0
•
The machine operates normally without running the ECO DRUM
CLEAN cycle. However, it is recommended to run the cycle for
hygienic purposes.
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
English 71
Untitled-2 71
2019-06-12 PM 4:41:46
Troubleshooting
DC1
Specifications
Fabric care chart
The following symbols provide garment care directions. The care labels include four
symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when
necessary). The use of symbols ensures consistency among garment manufacturers of
domestic and imported items. Follow the care label directions to maximise garment life
and reduce laundry problems.
Resistant material
Do not iron
Delicate fabric
Can be dry cleaned using any
solvent
Item can be washed at 95 °C
Dry clean
Item can be washed at 60 °C
Dry clean with perchloride,
lighter fuel, pure alcohol or
R113 only
Item can be washed at 40 °C
Dry clean with aviation fuel,
pure alcohol or R113 only
Item can be washed at 30 °C
Do not dry clean
Hand wash only
Dry flat
Dry clean only
Can be hung to dry
Can be bleached in cold water
Dry on clothes hanger
Do not bleach
Tumble dry, normal heat
Can be ironed at 200 °C max
Tumble dry, reduced heat
Can be ironed at 150 °C max
Do not tumble dry
Specification
Can be ironed at 100 °C max
72 English
Untitled-2 72
2019-06-12 PM 4:41:48
Protecting the environment
•
•
•
•
This appliance is manufactured from recyclable materials. If you decide to dispose of
this appliance, please observe local waste disposal regulations. Cut off the power cord
so that the appliance cannot be connected to a power source. Remove the door so that
animals and small children cannot get trapped inside the appliance.
Do not exceed the detergent quantities recommended in the detergent manufacturer’s
instructions.
Use stain removal products and bleaches before the wash cycle only when strictly
necessary.
Save water and electricity by only washing full loads (the exact amount depends upon
the cycle used).
Specification
English 73
Untitled-2 73
2019-06-12 PM 4:41:48
Specification
Specification sheet
“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Type
Front loading washing machine
Model name
WW**M8*B*** / WW**M8*D*** /
WW**M8*E***
Dimensions
W600 × D600 × H850 (mm)
Water pressure
50-800 kPa
Net weight
83.0 kg
Wash and spin capacity
10.0 kg
Power
consumption
Washing and
heating
220 V
2000 W
240 V
2400 W
Spin revolutions
1600 rpm
Type
Front loading washing machine
Model name
WW**M8*2*** / WW**M8*4*** /
WW**M8*5***
Dimensions
W600 × D600 × H850 (mm)
Water pressure
50-800 kPa
Net weight
82.0 kg
Wash and spin capacity
10.0 kg
Power
consumption
Washing and
heating
Spin revolutions
220 V
2000 W
240 V
2400 W
1600 rpm
Specification
74 English
Untitled-2 74
2019-06-12 PM 4:41:48
E
D
A
C
B
A
600 mm
B
850 mm
C
600 mm
D
690 mm
E
1190 mm
NOTE
The design and specifications are subject to change without notice for quality
improvement purposes.
Specification
English 75
Untitled-2 75
2019-06-12 PM 4:41:48
Specification
According to Regulation (EU) No. 1061/2010
“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Samsung
Model Name
Capacity
Energy Efficiency
Annual energy consumption (It is based on 220
standard washing cycles for standard cotton course
at 60 °C and 40 °C at full and partial load, and the
consumption of off and left-on modes. Actual energy
consumption will depend on how the appliance is used.)
kg
WW10M86****
10.0
A+++
kWh/yr
119
kWh
kWh
kWh
W
W
0.53
0.52
0.51
0.48
10.00
L/yr
11000
Energy Consumption
The standard 60 °C cotton programme at full load
The standard 60 °C cotton programme at partial load
The standard 40 °C cotton programme at partial load
Weighted power consumption of the off-mode.
Weighted power consumption of the left-on mode.
Annual water consumption (It is based on 220 standard
washing cycles for standard cotton course at 60 °C and
40 °C at full and partial load. Actual water consumption
will depend on how the appliance is used.)
Spin efficiency class
Spin-drying efficiency class on a scale from G (least efficient) to A (most
efficient)
Maximun Spin Speed
rpm
Residual moisture
%
A
1600
44
The
COTTON 60 °C and
COTTON 40 °C programs are the ‘standard cotton 60 °C program’ and the
‘standard cotton 40 °C program’. They are suitable to clean normally soiled cotton laundry and they are the
most efficient (concerning water and energy consumption) for this type of laundry. In these programs the
actual water temperature may differ from the declared temperature. Please run Calibration Mode after the
installation (refer to the Run Calibration (recommended) section on page 27).
Program duration of the standard program
Specification
The standard 60 °C cotton programme at full load
The standard 60 °C cotton programme at partial load
The standard 40 °C cotton programme at partial load
The duration of the left-on mode (Tl)
min
min
min
min
173
153
145
8
Airborne acoustical noise emissions expressed in dB(A) re 1 pW and rounded to the nearest integer during the
washing and spinning phases for the standard 60 °C cotton programme at full load;
Wash
Spin
dB (A) re 1 pW
dB (A) re 1 pW
49
72
Free Standing
Program duration may vary depending on the water supply conditions, and the load and
type of laundry.
76 English
Untitled-2 76
2019-06-12 PM 4:41:48
Information of main washing cycles
Model
WW10M86****
Temperature
(°C)
Capacity
(kg)
Program
Time
(min)
COTTON
20
40
COTTON
60
SYNTHETICS
40
5
5
5
10
5
81
145
153
173
134
Cycles
Residual
Moisture
Content (%)
1600 rpm
50
44
44
44
35
Water
Energy
Consumption Consumption
(L/cycle)
(kWh/Cycle)
60
48
48
52
68
0.37
0.51
0.52
0.53
0.65
The values on the table have been measured under the conditions specified in Standard
IEC60456/EN60456. Actual values will depend on how the appliance is used.
Specification
English 77
Untitled-2 77
2019-06-12 PM 4:41:48
Memo
Untitled-2 78
2019-06-12 PM 4:41:48
Memo
Untitled-2 79
2019-06-12 PM 4:41:48
QUESTIONS OR COMMENTS?
COUNTRY
CALL
OR VISIT US ONLINE AT
UK
0330 SAMSUNG (7267864)
www.samsung.com/uk/support
IRELAND (EIRE)
0818 717100
www.samsung.com/ie/support
DC68-03849A-04
Untitled-2 80
2019-06-12 PM 4:41:49
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertising