Hotpoint | RPD 10457 J UK | Instruction for Use | Hotpoint RPD 10457 J UK Instruction for Use

Hotpoint RPD 10457 J UK Instruction for Use
Instructions for use
Installation, 2-3-4-5
Unpacking and levelling
Connecting the electricity and water supplies
The first wash cycle
Technical data
Care and maintenance, 6
Cutting off the water or electricity supply
Cleaning the washing machine
Cleaning the detergent dispenser drawer
Caring for the door and drum of your appliance
Cleaning the pump
Checking the water inlet hose
Precautions and tips, 7
General safety
Description of the washing machine, 8-9
RPD 10457 J
Control panel
Running a wash cycle, 10
Wash cycles and functions, 11
Table of wash cycles
Wash functions
Detergents and laundry, 12
Detergent dispenser drawer
Preparing the laundry
Special wash cycles
Load balancing system
Troubleshooting, 13-14
Product Guarantee and Repair Information, 15
! Keep this instruction manual in a safe place
for future reference. Should the appliance be
sold, transferred or moved, make sure the
instruction manual accompanies the washing
machine to inform the new owner as to its
operation and features.
! Read these instructions carefully: they contain
vital information on installation, use and safety.
Unpacking and levelling
! This is a separate
part of the polystyrene base and should
be removed with the
when unpacking
your machine.
1. Unpack the washing
2. Check whether the
washing machine has
been damaged during
transport. If this is the
case, do not install
it and contact your
3. Remove the 4 protective screws and the rubber bush with the
respective spacer, situated on the rear of the
appliance (see also the installation leaflet).
4. Seal the gaps using the plastic plugs provided.
5. Keep all the parts: you will need them again
if the washing machine needs to be moved to
another location.
! Packaging materials are not children’s toys.
Your machine may make a considerable
amount of noise if the two front feet have not
been adjusted correctly.
1. Install the washing
machine on a flat sturdy
floor, without resting it up
against walls, cabinets
or anything else.
2. If the floor is not perfectly level, compensate
for any unevenness by tightening or loosening
the adjustable front feet (see figure); the angle of inclination, measured according to the
worktop, must not exceed 2°.
Levelling your appliance correctly will provide
it with stability and avoid any vibrations, noise
and shifting during operation. If it is placed on
a fitted or loose carpet, adjust the feet in such
a way as to allow enough room for ventilation
beneath the washing machine.
Electric and water connections
Connecting the water inlet hose
1. Connect the supply pipe by screwing
it to a cold water tap
using a 3/4 gas threaded connection (see
Before performing the
connection, allow the
water to run freely until it is perfectly clear.
2. Connect the other
end of the water inlet
hose to the washing
screwing it onto the
appliance’s cold water
inlet, situated on the
top right-hand side on
the rear of the appliance (see figure).
3. Make sure there are no kinks or bends in the
! The water pressure at the tap must be within
the values indicated in the Technical details
table (on the page 5).
! If the water inlet hose is not long enough,
contact a specialist store or an authorised
! Ensure that the supply taps are allowing water through. Old taps may seize in the closed
position and thus prevent water reaching the
! Never use second-hand or old inlet hoses;
use the products supplied with the machine.
Connecting the drain hose
65 - 100 cm
Where it connects to
the waste water pipe
cut end off spigot or
remove the blanking cap
Connect the drain
hose, without bending it, to a draining
duct or a wall drain
situated between 65
and 100 cm from the
The drain hose may
be connected to
an under-sink trap.
Before connecting
the drain hose from
the machine ensure
that any blanks or
removable ends have
been taken off the
If it is placed over
the edge of a basin
or sink be sure the
free end of the hose
should not be underwater.
! We advise against the use of hose extensions;
in case of absolute need, the extension must
have the same diameter as the original hose
and must not exceed 150 cm in length.
Ensure that if the drain hose is pushed into
a standpipe, that the end does not go down
more than 15cms (6 inches). If the hose is pushed down too far, this may cause the machine
to self -syphon ie. continuously empty as it is
Electric connection
Before plugging the appliance into the mains
socket, make sure that:
• the socket is earthed and in compliance with
the applicable law;
• the socket is able to sustain the appliance’s
maximum power load indicated on the Technical Data Plate fixed on the machine;
• the supply voltage is included within the
values indicated on the Technical Data Plate
fixed on the machine.
• the socket is compatible with the washing
machine’s plug. If this is not the case, replace the socket or the plug.
Your appliance is now supplied with a 13 amp
fused plug it can be plugged into a 13 amp
socket for immediate use. Before using the
appliance please read the instructions below.
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA
approved fuse to BS 1362 should always be
used, and the fuse cover re-fitted. If the fuse
cover is lost, the plug must not be used until a
replacement is obtained.
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be
of the correct colour as indicated by the coloured marking or the colour that is embossed in
words on the base of the plug. Replacements
can be obtained directly from your nearest
Service Depot.
Removing the plug:
If your appliance has a non-rewireable moulded plug and you should wish to re-route the
mains cable through partitions, units etc.,
please ensure that either:
the plug is replaced by a fused 13 ampere
rewireable plug bearing the BSI mark of approval.
the mains cable is wired directly into a 13
amp cable outlet, controlled by a switch, (in
compliance with BS 5733) which is accessible
without moving the appliance.
Disposing of the plug:
Ensure that before disposing of the plug itself,
you make the pins unusable so that it cannot
be accidentally inserted into a socket.
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured in accordance with the following code:
Green & Yellow Earth
As the colours of the wires in the lead may not
correspond with the coloured markings identifying the terminals in your plug, proceed as
Connect Green & Yellow wire to terminal
marked E or or coloured Green or Green &
Connect Brown wire to terminal marked L or
coloured Red.
Connect Blue wire to terminal marked N or
coloured Black.
If a 13 amp plug (BS 1363) is used it must be
fitted with a
13 amp fuse, either in the plug or adaptor or
at the distribution board.
If you are in any doubt regarding the electrical
supply to your machine, consult a qualified
electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in
accordance with the following code:
13 ampere fuse
Disposing of the appliance:
When disposing of the appliance please remove the plug by cutting the mains cable as
close as possible to the plug body and dispose of it as described on the previous page.
! The washing machine should not be installed
in an outdoor environment, not even where
the area is sheltered, because it may be very
dangerous to leave it exposed to damp, rain
and thunderstorms.
! When the washing machine is installed, the
mains socket must be within easy reach.
! Do not use extensions or multiple sockets.
! The power supply cable must never be bent
or dangerously compressed.
! The power supply cable must only be replaced by an authorised serviceman.
Warning! The company denies all liability if and
when these norms are not respected.
The first wash cycle
Once the appliance has been installed, and
before you use it for the first time, run a wash
cycle with detergent and no laundry, using
wash cycle number auto clean (see “Cleaning
the washing machine”).
Technical data
RPD 10457 J
width 59.5 cm
height 85 cm
depth 60,5 cm
from 1 to 10 kg
please refer to the technical
data plate fixed to the maconnections chine
maximum pressure
1 MPa (10 bar)
Water conminimum pressure
0.05 MPa (0.5 bar)
drum capacity 71 litres
to 1400 rotations per
Spin speed up
Test wash
cycles in
accordance programme 9 ;
Eco Cotton 60°C.
with reprogramme 9 ;
Eco Cotton 40°C.
This appliance conforms to
the following EC Directives:
- 2004/108/EC (Electromagnetic Compatibility)
- 2006/95/EC (Low Voltage)
- 2012/19/EU (WEEE)
Care and maintenance
Cutting off the water and electricity supplies
Cleaning the pump
• Turn off the water tap after every wash cycle.
This will limit wear on the hydraulic system inside the washing machine and help to prevent
The washing machine is fitted with a self-cleaning pump which does not require any maintenance. Sometimes, small items (such as coins
or buttons) may fall into the pre-chamber which
protects the pump, situated in its bottom part.
• Unplug the washing machine when cleaning
it and during all maintenance work.
! Make sure the wash cycle has finished and
unplug the appliance.
Cleaning the washing machine
To access the pre-chamber:
• The outer parts and rubber components
of the appliance can be cleaned using a soft
cloth soaked in lukewarm soapy water. Do not
use solvents or abrasives.
• The washing machine has a auto clean programme for its internal parts that must be run
with no load in the drum.
To help the wash cycle you may want to use
either the detergent (i.e. a quantity 10% the
quantity specified for lightly-soiled garments)
or special additives to clean the washing
machine. We recommend running a cleaning
programme every 40 wash cycles.
To activate the programme, press the button for 5 seconds then press START/PAUSE
to start the programme, which will last roughly
70 minutes.
1. using a screwdriver, remove the cover
panel on the lower
front part of the washing machine (see
2. unscrew the lid
by rotating it anticlockwise (see figure): a little water may
trickle out. This is
perfectly normal;
Cleaning the detergent dispenser
Remove the dispenser by raising it and
pulling it out (see
Wash it under running
water; this operation
should be repeated
Caring for the door and drum of
your appliance
• Always leave the porthole door ajar in order
to prevent unpleasant odours from forming.
3. clean the inside thoroughly;
4. screw the lid back on;
5. reposition the panel, making sure the hooks
are securely in place before you push it onto
the appliance.
Checking the water inlet hose
Check the inlet hose at least once a year. If
there are any cracks, it should be replaced
immediately: during the wash cycles, water
pressure is very strong and a cracked hose
could easily split open.
! Never use second-hand hoses.
Precautions and tips
! This washing machine was designed and constructed in
accordance with international safety regulations. The following information is provided for safety reasons and must
therefore be read carefully.
General safety
• This appliance was designed for domestic use only.
• This appliance can be used by children aged
from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not
be made by children without supervision.
• Do not touch the machine when barefoot or with wet or
damp hands or feet.
• Do not pull on the power supply cable when unplugging
the appliance from the electricity socket. Hold the plug
and pull.
• Do not open the detergent dispenser drawer while the
machine is in operation.
• Do not touch the drained water as it may reach extremely high temperatures.
• Never force the porthole door. This could damage the safety
lock mechanism designed to prevent accidental opening.
• If the appliance breaks down, do not under any circumstances access the internal mechanisms in an attempt
to repair it yourself.
• Always keep children well away from the appliance while
it is operating.
• The door can become quite hot during the wash cycle.
• If the appliance has to be moved, work in a group of two
or three people and handle it with the utmost care. Never
try to do this alone, because the appliance is very heavy.
• Before loading laundry into the washing machine, make
sure the drum is empty.
• Disposing of the packaging materials: observe local regulations so that the packaging may be re-used.
• The European Directive 2012/19/EU on Waste Electrical
and Electronic Equipment, requires that old household
electrical appliances must not be disposed of in the normal
unsorted municipal waste stream. Old appliances must be
collected separately in order to optimise the recovery and
recycling of the materials they contain and reduce the impact on human health and the environment. The crossed
out “wheeled bin” symbol on the product reminds you of
your obligation, that when you dispose of the appliance it
must be separately collected. Consumers should contact
their local authority or retailer for information concerning the
correct disposal of their old appliance.
Description of the washing machine
Control panel
Detergent dispenser drawer
button with indicator light
Detergent dispenser drawer: used to dispense
detergents and washing additives (see “Detergents and
Programme Key: the Programme Key inside the detergent dispenser shows all the available programmes together with a graphical guide on how to use the individual
dispenser compartments.
ON/OFF button : press this briefly to switch the machine on or off. The START/PAUSE indicator light, which
flashes slowly in a green colour shows that the machine is
switched on. To switch off the washing machine during the
wash cycle, press and hold the button for approximately 3
seconds; if the button is pressed briefly or accidentally the
machine will not switch off. If the machine is switched off
during a wash cycle, this wash cycle will be cancelled.
desired wash cycle (see “Table of programmes and wash
FUNCTION buttons: press the button to select the
desired function. The corresponding indicator light on the
display will switch on.
AUTO CLEAN button: press to clean the machine’s internal parts (see “Cleaning the washing machine”).
DIRECT INJECTION button: press to select the DIRECT
rinse type.
: press to select the desired
SPIN button : press to reduce or completely exclude
the spin cycle - the value is indicated on the display.
TEMPERATURE button : press to decrease the temperature: the value will be shown on the display.
KEY LOCK button
: to activate the control panel
lock, press and hold the button for approximately 2
seconds. When the display visualises “KEY LOCK ON” the
control panel is locked (apart from the ON/OFF button).
This means it is possible to prevent wash cycles from
being modified accidentally, especially where there are
children in the home. To deactivate the control panel lock,
press and hold the button for approximately 2 seconds.
: press to set a delayed
start time for the selected wash cycle. The delay time will
be shown on the display.
START/PAUSE button with indicator light: when the green indicator light flashes slowly, press the button to start a
wash cycle. Once the cycle has started the indicator light
will remain lit in a fixed manner. To pause the wash cycle,
press the button again; the indicator light will flash in an
orange colour. If the symbol
is not illuminated, the door
may be opened. To start the wash cycle from the point at
which it was interrupted, press the button again.
Standby mode
This washing machine, in compliance with new energy saving regulations, is fitted with an automatic standby system
which is enabled after about 30 minutes if no activity is
detected. Press the ON-OFF button briefly and wait for the
machine to start up again.
Antimicrobial seal
The seal around the porthole door is made from a special
mixture ensuring antimicrobial protection, thus reducing
bacterial proliferation up to 99.99%.
The seal contains zinc pyrithione, a biocidal substance
which reduces the proliferation of harmful microbes (*)
such as batteries and mould prone to causing stains,
unpleasant odours and product deterioration.
(*) According to tests performed by the University of Perugia,
Italy on: Staphylococcus aureus, Escherichia coll, Pseudomonas
aeruginosa, Candida albicans, Aspergillus niger, Penicillium digitatum.
In rare cases an allergic reaction may be caused by prolonged contact between
seal and skin.
The display is useful when programming the machine and provides a great deal of information.
The following will appear in area A: the icon and selected washing programme, the washing phases and time remaining to
the end of the wash cycle.
Area B will include the two intensity levels relative to the DIRECT INJECTION option.
The indicator lights relative to the available functions appear in area C.
Area D will have the time remaining to the start of the selected programme if the DELAY (DELAY TIMER) function was set.
String E shows the maximum spin speed value (this depends on the selected wash cycle); if the programme does not include the spin cycle, the dimly lit “--” symbol will appear in the area.
Area F will visualise the temperature value selectable on the basis of the set programme; if the temperature of the programme cannot be set, the area will show the symbol “--” dimly lit.
Door locked symbol
If the symbol is lit, this indicates that the washing machine door is blocked to prevent it from being opened accidentally. To
prevent any damage from occurring, wait for the symbol to switch itself off before opening the appliance door.
N.B.: if the DELAY (DELAY TIMER) function has been activated, the door cannot be opened; pauses the machine by pressing the START/PAUSE button if you wish to open it.
! To change the language switch off the machine and press buttons G, H, I simultaneously until an alarm is heard: the
language-selection menu will be displayed again.
To select the desired language press the X and Y buttons; to confirm the selection press the Z button.
! To change the display luminosity, which by default is set to the highest value, switch the machine off then simultaneously
press buttons G, L and M until the buzzer sounds. Press buttons X and Y to choose the desired level of luminosity then
confirm by pressing button Z.
! During the wash cycle or when the DELAY (DELAY TIMER) function has been enabled, if the user does not interact with the
display for 1 minute the “SCREEN SAVER” activates. To return to the previous window, simply press any button.
Running a wash cycle
1. SWITCH THE MACHINE ON. Press the On/Off
button ; the text HOTPOINT will appear on the display
and the START/PAUSE indicator light will flash slowly in
a green colour.
2. LOAD THE LAUNDRY. Open the porthole door.
Load the laundry, making sure you do not exceed
the maximum load value indicated in the table of
programmes on the following page.
detergent dispenser drawer and pour the detergent into
the relevant compartments as described in “Detergents
and laundry”.
SELECTOR knob to select the desired wash cycle; the
name of the wash cycle will appear on the display. A
temperature and spin speed is set for each wash cycle;
these may be adjusted. The duration of the cycle will
appear on the display.
6. CUSTOMISE THE WASH CYCLE. Use the relevant
Modifying the temperature and/or spin speed.
The machine automatically selects the maximum
temperature and spin speed set for the selected wash
cycle; these values cannot therefore be increased.
The temperature can be decreased by pressing the
button, until the cold wash (the display will visualise the
“--” symbol) setting is reached. The spin speed may be
progressively reduced by pressing the
button, until
it is completely excluded (the display will visualise the
“--” symbol). If these buttons are pressed again, the
maximum values are restored.
! Exception: if the 2 programme is selected, the
temperature can be increased up to a value of 40°C.
! Exception: if the 3 programme is selected, the
temperature can be increased up to a value of 90°C.
! Exception: if the 4 programme is selected, the
temperature can be increased up to a value of 60°C..
Setting a delayed start.
To set a delayed start for the selected programme,
press the corresponding button repeatedly until the
required delay period has been reached. To remove the
delayed start function press the button until the text
“-- h” appears on the display.
Set the rinse type.
makes it possible to select the desired
rinse type for sensitive skin. Press the button once for
the “Extra +1” level, which makes it possible to select
an additional rinse after the standard cycle rinse and
remove all traces of detergent. Press the button again
for the “Extra +2” level, which makes it possible to
select two additional rinses to the standard cycle rinses;
it is recommended for very sensitive skin. When the
button is pressed for the third time, the “Extra +3” level
is set, thus allowing the selection of 3 rinses in addition
to the standard cycle’s rinses. The option - started with
cycles at a temperature of 40°C - makes it possible to
remove major allergens such as pollen, cat and dog
hair. With cycles at a temperature higher than 40° a very
good level of antiallergic protection is achieved. Press
the button again to go back to the “Normal rinse” rinse
type. If the current adjustment can be neither set nor
changed, the display will show “No Selection” or “No
Modifying the cycle settings.
• Press the button to enable the function; the relevant
indicator light on the display will light up.
• Press the button again to disable the function; the
relevant indicator light on the display will switch off.
! If the selected function is incompatible with the set
programme, the relevant indicator light will appear dimly
lit; in addition, the incompatibility will be signalled by a
buzzer (3 beeps) and the wording “No Selection” will
appear on the display.
! If the selected function is incompatible with another
previously set function, the wording “No Selection”
will appear on the display and the function will not be
! The functions may affect the recommended load value
and/or the duration of the cycle.
PAUSE button. The corresponding indicator light will
become green, remaining lit in a fixed manner, and the
door will be locked (the DOOR LOCKED symbol
be on). During the wash cycle, the name of the phase in
progress will appear on the display. To change a wash
cycle while it is in progress, pause the washing machine
using the START/PAUSE button (the START/PAUSE
indicator light will flash slowly in an orange colour);
then select the desired cycle and press the START/
PAUSE button again. To open the door while a cycle
is in progress, press the START/PAUSE button; if the
symbol is switched off the door
may be opened. Press the START/PAUSE button again
to restart the wash cycle from the point at which it was
8. THE END OF THE WASH CYCLE. This will be
indicated by the text “CYCLE END” on the display;
when the DOOR LOCKED
symbol switches off
the door may be opened. Open the door, unload the
laundry and switch off the machine.
! If you wish to cancel a cycle which has already begun,
press and hold the
button. The cycle will be stopped
and the machine will switch off.
Direct Injection
The washing machine is equipped with the innovative
technology «Direct Injection» which pre-mixes water and
detergent, thus immediately activating the detergent’s
cleaning principles. This active emulsion is directly
introduced into the drum of the washing machine and
penetrates the fibres with more efficacy in cleaning
even heavily soiled garments at low temperatures, fully
preserving colours and fabrics.
The mode «Power» ensures the best cleaning performance
and the mode «EcoEnergy» allows more energy saving.
Wash cycles and functions
Cycle duration
Max. load
Total water
Table of wash cycles
Anti-Stain Power 20°C
Anti-Stain Turbo 45’
(Max. 40°C)
Cotton: lightly soiled resistant and delicate colours.
(Max. 90°C)
Synthetics (4): lightly soiled resistant colours.
(Max. 60°C)
Fast 30’: to refresh lightly soiled garments quickly (not suitable for wool, silk
and clothes which require washing by hand).
Description of the wash cycle
Colour Care (default) => Colours
Ultradelicates (Ultra Delicates)
Wool: for wool, cashmere, etc.
Eco Cotton 60°C
(1): heavily soiled whites and resistant colours.
Eco Cotton 40°C
(2): lightly soiled resistant and delicate colours.
Cotton (3): lightly soiled resistant and delicate colours.
11 Baby
12 Anti-Allergy
13 Bed & Bath (Bed & Bath 7 Days): for bedlinen and towels.
14 Duvets: for down-stuffed garments.
Spin + Pump out
Pump out only *
10 Shirts
Partial Programmes
* If you select programme
and exclude the spin cycle, the machine will drain only.
** The duration of the wash cycle can be checked on the display.
The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration can vary according to factors such as water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing and any wash options selected.
1) Test wash cycle in compliance with regulations 1061/2010: set wash cycle 9 with a temperature of 60°C.
This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for garments
which can be washed at 60°C . The actual washing temperature may differ from the indicated value.
2) Test wash cycle in compliance with regulations 1061/2010: set wash cycle 9 with a temperature of 40°C.
This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for garments
which can be washed at 40°C . The actual washing temperature may differ from the indicated value.
For all Test Institutes:
3) Long wash cycle for cottons: set programme 9 at temperature 40°C and press the DIRECT INJECTION button under “Power” mode.
4) Long wash cycle for synthetics: set wash cycle 4 with a temperature of 40°C.
Wash functions
! If the selected function is incompatible with the set programme, the relevant indicator light will appear dimly lit; in addition,
the incompatibility will be signalled by a buzzer (3 beeps) and
the wording “No Selection” will appear on the display.
! If the selected function is incompatible with another previously set function, the wording “No Selection” will appear
on the display and the function will not be enabled.
Time Saver
If you select this option, the wash cycle duration will be reduced by up to 50%, depending on the selected cycle, thereby
guaranteeing simultaneous water and energy saving. Use this
cycle for lightly soiled garments.
Colour Care
Setting cycle 6 and selecting this function allows for choosing
among 3 different programmes specially designed for optimally preserving colour intensity and the brilliance of whites:
Colours: used to wash light coloured clothes. This programme is designed to maintain bright colours over time.
Darks: this programme is designed to maintain dark colours
over time. We recommend using a liquid detergent for best
results, preferably when washing dark-coloured garments.
Whites: this programme is designed to maintain the brightness of
white clothes over time. Use powder detergent for best results.
Steam Hygiene
This option enhances washing performance by generating
steam during the wash cycle to remove any bacteria from the
fibres, which are treated at the same time.
! The steam generated during the operation of the washing
machine may cause the porthole door to become hazy.
Detergents and laundry
Detergent dispenser drawer
Good washing results also depend on the correct dose of
detergent: adding too much detergent will not necessarily
result in a more efficient wash, and may in fact cause a
build up on the inside of your appliance and contribute to
environmental pollution.
! Use powder detergent for white cotton garments, for
pre-washing, and for washing at temperatures over 60°C.
! Follow the instructions given on the detergent packaging.
! Do not use hand washing detergents because these
create too much foam.
Open the detergent dispenser drawer and pour
in the detergent or washing
additive, as follows.
! Do not pour detergent into
the middle compartment (*).
compartment 1: Detergent for the wash cycle
(powder or liquid)
If liquid detergent is used,
it is recommended that the removable plastic partition A
(supplied) be used for proper dosage. If powder detergent
is used, place the partition into slot B.
compartment 2: Additives (fabric softeners, etc.)
The fabric softener should not overflow the grid.
Preparing the laundry
• Divide the laundry according to:
- the type of fabric/the symbol on the label
- the colours: separate coloured garments from whites.
• Empty all garment pockets and check the buttons.
• Do not exceed the listed values, which refer to the
weight of the laundry when dry: see “Table of wash
label and those issued by the manufacturer of this washing
machine (M1135)
Shirts: use the special 10 wash cycle to wash shirts in
different fabrics and colours to guarantee they receive the
best possible care.
Baby: use the special wash cycle 11 to remove the remove the soiling typically caused by babies, while removing
all traces of detergent from nappies in order to prevent the
delicate skin of babies from suffering allergic reactions. The
cycle has been designed to reduce the amount of bacteria
by using a greater quantity of water and optimising the
effect of special disinfecting additives added to the detergent.
Anti-Allergy: use programme 12 to remove major allergens such as pollen, mites, cat’s and dog’s hair.
Bed & Bath: use programme 13 to wash bed linen and
towels in one single cycle: it optimises softener performance and helps you save time and energy. We recommend the use of powder detergent
Duvets: to wash double or single duvets (the weight of
which should not exceed 3,5 kg), cushions or clothes
padded with goose down such as puffa jackets, use the
special 14 wash cycle. We recommend that duvets are
placed in the drum with their edges folded inwards (see
figure) and that no more than ¾ of the total volume of
the drum is used. To achieve the best results, we recommend that a liquid detergent is used and placed inside
the detergent dispenser drawer.
How much does your laundry weigh?
1 sheet 400-500 g
1 pillow case 150-200 g
1 tablecloth 400-500 g
1 bathrobe 900-1200 g
1 towel 150-250 g
Special wash cycles
Load balancing system
Anti-Stain Power 20°C: this programme ensures maximum stain removal capacity with no need for pre-treatment at low temperatures, preserving fabrics and colours.
Anti-Stain Turbo 45’: this cycle ensures excellent stain
removal capacity even at 20°C in just 45 minutes. The temperature of this cycle can be increased up to 40°C.
Ultradelicates: use programme 7 to wash very delicate
garments having strasses or sequins.
We recommend turning the garments inside out before
washing and placing small items into the special bag for
washing delicates. Use liquid detergent on delicate garments for best results.
Wool - Woolmark Apparel Care - Green:
the wool wash cycle of this machine has been approved
by The Woolmark Company for the washing of wool garments labelled as “hand wash” provided that the products
are washed according to the instructions on the garment
Before every spin cycle, to avoid excessive vibrations and
to distribute the load in a uniform manner, the drum rotates
continuously at a speed which is slightly greater than the
washing rotation speed. If, after several attempts, the load
is not balanced correctly, the machine spins at a reduced
spin speed. If the load is excessively unbalanced, the
washing machine performs the distribution process instead
of spinning. To encourage improved load distribution and
balance, we recommend small and large garments are
mixed in the load.
Your washing machine could occasionally fail to work. Before contacting the Technical Assistance Service (see “ Service”),
make sure that the problem cannot be solved easily using the following list.
Possible causes / Solutions:
The machine does not switch on.
• The appliance is not plugged into the socket fully, or not enough to make contact.
• There is no power to the socket, or the fuse has blown in the mains plug.
The wash cycle does not start.
The door is not closed properly.
The ON/OFF button has not been pressed.
The START/PAUSE button has not been pressed.
The water tap has not been turned on to allow water to flow into the machine.
A delayed start has been set.
The washing machine does not
take in water (the text “NO WATER,
Turn tap on” appears on the display).
The water inlet hose is kinked.
The water inlet hose is not connected to the water supply.
The water pressure is too low.
The water tap has not been turned on to allow water to flow into the machine.
There is no water supply to the house.
The inlet valve filter is blocked.
The START/PAUSE button has not been pressed.
The machine continuously fills with
water and continually drains away
or Water left in the drum
or Stuck on wash.
• The top of the drain hose is too low - It must be fitted at a height between 65
and 100 cm from the floor (see “Installation”).
• The drain hose is connected incorrectly to the sink trap allowing water to run
into the machine, the drain hose must be positioned higher than the bottom of
the sink to prevent water flowing down the drain hose.
• The end of the drain hose has been pushed too far down the standpipe, the
‘U’ bracket should be fitted 100 mm from the end of the drain hose.
The machine does not drain or spin
- (error lights flashing).
• The Pump filter is blocked.
• The drain hose is kinked (see “Installation”).
• New Installation - The blanking cap or spigot has not been removed if
connected under a sink.
• The drain hose or sink trap is blocked.
The machine does spin.
• The Spin Speed is set to “--””.
The machine does not heat or poor
wash results.
• The ‘Temperature’ is set to “--”.
The programme takes too long.
• Programme times will vary due to water pressure, the incoming water temperature and if the wash load goes out of balance. This will increase the programme
times accordingly (see ‘ The machine wont spin properly’ next page).
The Display sticks at one ‘time to
end’ for more than 1 Minute or the
Display changes the estimated ‘Time
to End’ during the programme.
• The display time is for guidance only - it is not a precise time to finish and
may vary.
The machine vibrates a lot during
the spin cycle.
• The feet have not been adjusted, enabling the machine to rock.
• New Installation - Either the Transit Bolts including the plastic spacers, or the
Polystyrene Packaging have not been removed when installing the machine.
• The machine is trapped between cabinets and/or walls.
• The load is in a slight out of balance condition and machine is spinning, but at
a lower speed.
The machine is noisy.
• There will always be some motor, pump and drum noise during spin.
The machine wont spin properly.
• Out of Balance detected when attempting to go into a spin cycle - If this
happens the machine will continue to try to repeat the distribution of the load
required before the machine will go into higher spin speeds - This will increase
the programme time accordingly. This is a safety feature to prevent damage.
Out of Balance can be caused by washing a single heavy item (eg duvet, quilt,
etc). - Try the programme again using a different load.
The machine leaks from the
• The dispenser drawer is blocked with detergent and requires cleaning.
• The water pressure is too high and requires turning down - turn down the tap
on the water supply pipe slightly and try again.
• The machine is tilting forwards - It must be level when in its final position.
The machine leaks (other than
• The fill hose is loose, check both the cabinet and tap ends.
• The fill hose is tight but still leaks, if so replace the rubber washers, or the fill
hose is missing the rubber washer.
• The drain hose is not fixed in properly.
The option lights and the START/
PAUSE indicator light are flash
rapidly and an error code appears
on the display (eg F-01, F-..).
• Switch off the machine and unplug it, wait for approximately 1 minute and then
switch back on again. If the problem persists contact Technical Assistance
The machine smells.
• The machine requires a service wash. Run a auto clean wash cycle with detergent and no laundry.
The machine door cannot be
• The door will not open until the door lock indicator light goes out shortly after
the program has finished.
• If there is no power to the machine you need to perform the manual unlocking
Door Seal damaged at the bottom.
• The door seal has drainage holes at the bottom - This is normal.
The water level is too low when
the machine is washing.
• The water level is correct if it can be seen at the bottom of the door.
There is too much foam.
• The detergent is not suitable for machine washing (it should display the text
‘for washing machines’ or ‘hand and machine wash’ or the like).
• Too much detergent was used - less detergent is required in soft water.
After completing the programme,
or before starting a programme,
the machine has turned itself off
(no lights).
• To comply with new energy saving regulations the machine is fitted with an
automatic standby system. Press ‘ON/OFF’ button for 3 seconds to activate
the machine, it can then either be switched off or a new programme selected.
• Your washing machine contains sensors that monitor progress during the wash
cycle (eg: Water Levels, Temperatures, Out of Balance loads, Wash time/progress).
Normally, if your machine successfully completes the cycle, there is unlikely to
be anything wrong!
Remember, you will be charged for a service call for problems caused by incorrect installation, as indicated on pages 2 to 4.
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.
Do not wash items which do not have a wash label, or wash items that are not intended as machine
Product Guarantee and
Repair Information
12 Months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s
guarantee, which covers the cost of breakdown
repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that
time, your appliance is proven to be defective
because of either workmanship or materials, we will,
at our discretion, either repair or replace the appliance
at no cost to you:
This guarantee is subject to the following conditions:
- The appliance has been installed and operated
correctly and in accordance with our operating and
maintenance instructions.
- The appliance is used only on the electricity or gas
supply printed on the rating plate.
- The appliance has been used for normal domestic
purposes only.
- The appliance has not been altered, serviced,
maintained, dismantled, or otherwise interfered with
by any person not authorised by us.
- Any repair work must be undertaken by us or our
appointed agent.
- Any parts removed during repair work or any
appliance that is replaced become our property.
- The appliance is used in the United Kingdom or
Republic of Ireland.
The guarantee does not cover:
- Damage resulting from transportation, improper
use, neglect or interference or as a result of improper
- Replacement of any consumable item or accessory.
These include but are not limited to: plugs, cables,
batteries, light bulbs, fluorescent tubes and starters,
covers and filters.
- Replacement of any removable parts made of glass
or plastic.
Recycling and Disposal Information
As part of Hotpoint’s continued commitment to
helping the environment, Hotpoint reserves the right
to use quality, recycled components to keep down
customer costs and minimise material wastage.
Please dispose of packaging and old appliances
carefully. To minimise the risk of injury to children,
remove the door, plug, and cut the mains cable
off flush with the appliance. Dispose of these parts
separately to ensure that the appliance can no longer
be plugged into mains socket, and the door cannot
be locked shut.
Repairs and After Sales
For product help and advice, repairs, spare parts or
accessories, we’re here to help.
For local repair engineers - 03448 111 606
ROI - 0818 313 413
UK standard local rate applies
ROI local Irish rate applies
For Parts and Accessories visit:
Please remember to register your appliance at to activate your 10 year
parts guarantee.
How to find your model and serial number:
Indesit Company Spa
Viale Aristide Merloni, 47
60044 Fabriano (AN)
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