Whirlpool | WF S2765 NE/IXL | Instruction for Use | Whirlpool WF S2765 NE/IXL Instruction for Use

Whirlpool WF S2765 NE/IXL Instruction for Use
SAFETY INSTRUCTIONS
EN
IMPORTANT TO BE READ AND OBSERVED
Download the complete instruction manual on
This appliance is intended to be used in household
http://d
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‌ u or call the phone number and similar applications such as: staff kitchen areas
shown on the warranty booklet.
in shops, offices and other working environments;
farm houses; by clients in hotels, motels, bed &
Before using the appliance, read these safety breakfast and other residential environments.
instructions. Keep them nearby for future reference.
No other use is permitted (e.g. heating rooms).
These instructions and the appliance itself provide
This appliance is not for professional use. Do not
important safety warnings, to be observed at all use the appliance outdoors.
times. The manufacturer declines any liability for INSTALLATION
failure to observe these safety instructions, for
The appliance must be handled and installed by
inappropriate use of the appliance or incorrect two or more persons - risk of injury. Use protective
setting of controls.
gloves to unpack and install - risk of cuts.
WARNING: The appliance and its accessible parts
Installation, including water supply (if any),
become hot during use. Care should be taken to electrical connections and repairs must be carried
avoid touching heating elements.
out by a qualified technician. Do not repair or replace
Children less than 8 years of age shall be kept away any part of the appliance unless specifically stated in
unless continuously supervised.
the user manual. Keep children away from the
WARNING: If the hob surface is cracked, do not installation site. After unpacking the appliance,
use the appliance - risk of electric shock.
make sure that it has not been damaged during
WARNING: Danger of fire: Do not store items on transport. In the event of problems, contact the
the cooking surfaces.
dealer or your nearest After-sales Service. Once
CAUTION: The cooking process has to be installed, packaging waste (plastic, styrofoam parts
supervised. A short cooking process has to be etc.) must be stored out of reach of children - risk of
supervised continuously.
suffocation. The appliance must be disconnected
WARNING: Unattended cooking on a hob with from the power supply before any installation
fat or oil can be dangerous - risk of fire. NEVER try to operation - risk of electric shock. During installation,
extinguish a fire with water: instead, switch off the make sure the appliance does not damage the
appliance and then cover flame e.g. with a lid or a power cable - risk of fire or electric shock. Only
fire blanket.
activate the appliance when the installation has
Do not use the hob as a work surface or support. been completed.
Keep clothes or other flammable materials away
Carry out all cabinet cutting operations before
from the appliance, until all the components have fitting the appliance and remove all wood chips and
cooled down completely - risk of fire.
sawdust.
Metallic objects such as knives, forks, spoons and
If the appliance is not installed above an oven, a
lids should not be placed on the hob surface since separator panel (not included) must be installed in
they can get hot.
the compartment under the appliance.
Very young children (0-3 years) should be kept ELECTRICAL WARNINGS
away from the appliance. Young children (3-8 years)
It must be possible to disconnect the appliance
should be kept away from the appliance unless from the power supply by unplugging it if plug is
continuously supervised. Children from 8 years old accessible, or by a multi-pole switch installed
and above and persons with reduced physical, upstream of the socket in accordance with the
sensory or mental capabilities or lack of experience wiring rules and the appliance must be earthed in
and knowledge can use this appliance only if they conformity with national electrical safety standards.
are supervised or have been given instructions on
Do not use extension leads, multiple sockets or
safe use and understand the hazards involved. adapters. The electrical components must not be
Children must not play with the appliance. Cleaning accessible to the user after installation. Do not use
and user maintenance must not be carried out by the appliance when you are wet or barefoot. Do not
children without supervision.
operate this appliance if it has a damaged power
After use, switch off the hob element by its cable or plug, if it is not working properly, or if it has
control and do not rely on the pan detector.
been damaged or dropped.
PERMITTED USE
If the supply cord is damaged, it must be replaced
CAUTION: the appliance is not intended to be with an identical one by the manufacturer, its service
operated by means of an external switching device, agent or similarly qualified persons in order to avoid
such as a timer, or separate remote controlled system. a hazard - risk of electric shock.
CLEANING AND MAINTENANCE
WARNING: Ensure that the appliance is switched
off and disconnected from the power supply before
performing any maintenance operation; never use
steam cleaning equipment - risk of electric shock.
Do not use abrasive or corrosive products,
chlorine-based cleaners or pan scourers.
DISPOSAL OF PACKAGING MATERIALS
The packaging material is 100% recyclable and is marked with the recycle
symbol
.
The various parts of the packaging must therefore be disposed of
responsibly and in full compliance with local authority regulations
governing waste disposal.
DISPOSAL OF HOUSEHOLD APPLIANCES
This appliance is manufactured with recyclable or reusable materials.
Dispose of it in accordance with local waste disposal regulations.
For further information on the treatment, recovery and recycling of
household electrical appliances, contact your local authority, the
collection service for household waste or the store where you purchased
the appliance. This appliance is marked in compliance with European
Directive 2012/19/EU, Waste Electrical and Electronic Equipment (WEEE).
By ensuring this product is disposed of correctly, you will help prevent
negative consequences for the environment and human health.
The symbol on the product or on the accompanying documentation
indicates that it should not be treated as domestic waste but must be
taken to an appropriate collection center for the recycling of electrical
and electronic equipment.
ENERGY SAVING TIPS
Make the most of your hot plate’s residual heat by switching it off a few
minutes before you finish cooking.
The base of your pot or pan should cover the hot plate completely; a
container that is smaller than the hot plate will cause energy to be wasted.
Cover your pots and pans with tight-fitting lids while cooking and use
as little water as possible. Cooking with the lid off will greatly increase
energy consumption.
Use only flat-bottomed pots and pans.
DECLARATION OF CONFORMITY
This appliance meets the Ecodesign requirements set out in European
Regulation n. 66/2014, in conformity to the European standard
EN 60350‑2.
NOTE
People with a pacemaker or similar medical device should use care when
standing near this induction cooktop while it is on. The electromagnetic
field may affect the pacemaker or similar device. Consult your doctor,
or the manufacturer of the pacemaker or similar medical device for
additional information about its effects with electromagnetic fields of
the induction cooktop.
The Manufacturer, Whirlpool EMEA S.p.A., declares that this I100 EMEA
model of household appliance with radio equipment is compliant with
directive 2014/53/UE.
The complete text of the declaration of conformity is present at the
following website: https://docs‌.‌whirlpool‌.‌eu.
The radio equipment operates in the 2.4 GHz ISM frequency band, the
maximum radio-frequency power transmitted does not exceed 20
dBm (e.i.r.p.).
This product includes certain open source software developed by
third parties. The open source license usage statement is available at
the following website: https://docs‌.‌whirlpool‌.‌eu.
EN
INSTALLATION
650 mm
4 mm
R = Max. 10 mm
A
510 mm
50 mm
476 mm
6mm
553 mm
R = 11.5 mm
Min. 480 mm
Max. 492 mm
0
653 + 2 mm
0
560 + 2 mm
A
0
513 + 2 mm
R = 11.5 mm
kit 4801 211 00112
Min. 35 mm
0
560 + 2 mm
Min. 480 mm
Max. 492 mm
R = Max. 10 mm
i
L
Min. 400 mm
Min.100 mm
12 mm No Max.
Min. 35 mm
28 mm No Max.
90 mm
120 mm
45 mm
min. 45 mm
min. 10 mm
min. 45 mm
min. 550 mm
60 mm
min. 550 mm
min. 20 mm
min. 20 mm
x4
1
2
x4
2mm
3
90°C
2
1
x4
ELECTRICAL CONNECTION
Electrical connection must be made before connecting the appliance to the electricity supply.
Installation must be carried out by qualified personnel who know the current safety and installation regulations. Specifically, installation must be
carried out in compliance with the regulations of the local electricity supply company.
Make sure the voltage specified on the data plate located on the bottom of the appliance is the same as that of the home.
Regulations require that the appliance be earthed: use conductors (including the earth conductor) of the appropriate size only.
380-415 V 2 N ~
220-240 V ~
AU-UK-IRL
220-240 V 3 ~
BE
230V 2 Phase 2N ~
NL
380-415 V 3 N ~
R
S
220-240 V ~
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EN
PRODUCT DESCRIPTION
1. Cooktop
2. Control panel
1
2
CONTROL PANEL
1
5
4
2 3
7
8
12
9
18 P
OFF
18 P
6 7
1.
2.
3.
4.
5.
6.
7.
Symbols/activation of special functions
Cooking level selected
Cooking zone off button
Scroll keypad
Quick heat button
FLEXISIDE button
Indicator light – function active
10
7
3 sec
OK
19
14
11
OFF
16
13 15
8. On/Off button
9. Cooking time indicator
10. Timer
11. 6th Sense button
12. Remote active indicator
13. Remote key
14. Wi-Fi active indicator
OFF
18 P
OFF
18 P
18
17
15. Wi-Fi key
16. OK/Key lock button – 3 seconds
17. Timer active indicator
18. Zone selection indicator
19. Timer indicator symbol
ACCESSORIES
POTS AND PANS
Only use pots and pans made from ferromagnetic
OK
NO
material which are suitable for use with induction hobs:
• enamelled steel
• cast iron
• special pots and pans in stainless steel, suitable
for induction cooking
To determine whether a pot is suitable, check for the
symbol (usually
stamped on the bottom). A magnet may be used to check whether pots are
magnetic.
The quality and the structure of the pot base can alter cooking performance.
Some indications for the diameter of the base do not correspond to the
actual diameter of the ferromagnetic surface.
Some pots and pans have only a part of the bottom in ferromagnetic
material, with parts in another material that is not suitable for induction
cooking. These areas may heat up at different levels or with lower
temperatures. In certain cases, where the bottom is made mainly of
non-ferromagnetic materials, the hob might not recognise the pan and
therefore not switch on the cooking zone.
Empty pots or pots with a thin base
Do not use empty pots or pans when the hob is on. The hob is equipped with
an internal safety system that constantly monitors the temperature, activating
the “automatic off“ function where high temperatures are detected. When
used with empty pots or pots with thin bases, the temperature may rise very
quickly, and the “automatic off“ function may not be triggered immediately,
damaging the pan or the hob surface. If this occurs, do not touch anything,
and wait for all components to cool down.
If any error messages appear, call the service centre.
Minimum diameter of pot/pan base for the different cooking areas
To ensure that the hob functions properly, the pot must cover one or
more of the reference points indicated on the surface of the hob, and
must be of a suitable minimum diameter.
Always use the cooking zone that best corresponds to the diameter of
the bottom of the pan.
100 mm
To ensure optimum efficiency, always use pots and pans with a flat bottom
that distributes the heat evenly. If the bottom is uneven, this will affect
power and heat conduction.
150 mm
150 mm
200 mm
ADAPTER FOR POTS/PANS UNSUITABLE FOR INDUCTION
Using this accessory makes it possible to use pots and pans that are not
suitable for induction hobs. It is important to bear in mind that using it
affects efficiency and consequently the time needed to heat food. Its
use should be limited because the temperatures reached on its surface
depend significantly on the pot/pan used, its flatness and the type of
food being cooked. Using a pot or pan with a smaller diameter than the
adapter disc may cause heat to build up that is not transmitted to the
pot or pan and this could blacken both the hob and the disc. Adapt the
diameter of your pots/pans and the hob to the diameter of the adapter.
FIRST TIME USE
POWER MANAGEMENT
At the time of purchase, the hob is set to the maximum possible power.
Adjust the setting in relation to the limits of the electrical system in your
home as described in the following paragraph.
To set the power of the hob:
Once you have connected the device to the mains power supply, you
can set the power level within 60 seconds.
Press the far right timer “+“ button for at least 5 seconds. The display shows
.
Press the
button until the last power level selected appears.
Use the “+“ and “−“ buttons to select the desired power level. The power
levels available are: 2.5 kW – 4.0 kW – 6.0 kW – 7.2 kW.
Confirm by pressing
.
3 sec
OK
3 sec
ACOUSTIC SIGNAL ON / OFF
To switch the acoustic signal on/off:
• Connect the hob to the power supply.
• Press the “P“ button of the first scroll keypad at the top left for 5 seconds.
Any alarms set will remain active.
DEMO MODE
To switch the demo mode on and off:
• Connect the hob to the power supply;
• Within the first minute, press the quick heating button “P“ of the
bottom left keypad for 5 seconds (as shown below).
OK
The power level selected will stay in the memory even if the power supply
is interrupted.
To change the power level, disconnect the appliance from the mains for at
least 60 seconds, then plug it back in and repeat the steps above.
If an error occurs during the setting sequence, the
symbol will appear,
and you will hear a beep. If this happens, repeat the operation.
If the error persists, contact the After-Sales Service.
WI-FI SETUP (not applicable outside of European Union)
To enable the appliance to be remotely controlled, you have to
successfully complete the process to connect your appliance to your
home network and App . The setup procedure has to be carried out only
once. You will have to carry it out again only if you change your router
setup properties (network name and password).
Minimum requirements
Smart device: Android with a 1280x720 (or higher) screen or iOS. See on
App store the App compatibility with Android or iOS versions. Wireless
router: 2.4Ghz Wi-Fi b/g/n.
How to setup
To use this feature you need to own: a smart phone or a tablet and a
wireless router connected to internet.
Please verify with your smart device that the signal strength of your
home wireless network close to the appliance is good.
Download the 6th Sense Live app for your mobile device. You can
download the 6th Sense Live app by visiting either iTunes or Google Play.
EN
Once downloaded, please follow the instructions from App to create an
account.
Once you have your account, open the App and press “+“ on the bottom
left of the screen to add a new appliance to your account. The 6th Sense
Live App will be your guide to walk you through all of the steps needed
to complete the process.
The sticker with QR, SAID and Mac Address code is used to sync a smart
device with your appliance.
The pairing procedure has to be carried out again only if you change
your router set up properties (network name or password or data
provider).
DAILY USE
SWITCHING THE HOB ON/OFF
To turn the hob on, press the power button for around 1 second. To turn
the hob off, press the same button again, and all cooking zones will be
deactivated.
POSITIONING
Do not cover the control panel symbols with the cooking pot.
Please note: In the cooking zones close to the control panel, it is advisable to
keep pots and pans inside the markings (taking both the bottom of the pan
and the upper edge into consideration, as this tends to be larger).
This prevents excessive overheating of the keypad. When grilling or frying,
please use the rear cooking zones wherever possible.
ACTIVATING/DEACTIVATING COOKING ZONES AND ADJUSTING
POWER LEVELS
OFF
18
P
To activate the cooking zones:
Move your finger horizontally across the scroll keypad (SLIDER) of the
required cooking zone to activate it and adjust the power. The level will
be shown in line with the area, along with the indicator light identifying
the active cooking zone. The “P“ button can be used to select the quick
heating function.
To deactivate the cooking zones:
Select the “OFF“ button at the beginning of the scroll keypad.
OK
CONTROL PANEL LOCK
To lock the settings and prevent it being switched on accidentally, press
and hold the OK/Key lock button for 3 seconds. A beep and a warning
light above the symbol indicate that this function has been activated.
The control panel is locked except for the switching off function (
).
To unlock the controls, repeat the activation procedure.
3 sec
TIMER
The timer controls all cooking zones.
To activate the timer:
Press the “+“ or “−“ button to set the desired time on the cooking zone in
use. An indicator light will be activated in line with the specific symbol .
Once the set time has elapsed, a beep will sound, and the cooking zone
will switch off automatically.
The time can be changed at any point, and several timers can be
activated simultaneously.
In case 2 timers on the same side of the hob are activated simultaneously,
“Zone selection indicator“ flashes and the relative cooking time selected
is displayed on the central display.
To deactivate the timer:
Press the “+“ and “−“ buttons together until the timer is deactivated.
TIMER INDICATOR
This LED (when ON) indicates that the timer has been set for the cooking zone.
FUNCTIONS
FLEXISIDE
By selecting the “FLEXISIDE“ button, you can combine two cooking
zones and use them at the same power by covering the entire surface
with a large pot or partially with a round/oval pot. The function always
remains on and, when using only one pot, can be moved over the entire
area. In this case, both left-hand scroll keypads can be used indifferently.
Ideal for cooking with oval or rectangular pots or with pan supports.
6TH SENSE
The “6 Sense“ button activates the special functions.
Place the pot in position and select the cooking zone.
Press the “6th Sense“ button. “A“ will appear on the display.
th
The indicator for the first special feature available for the cooking zone
will light up.
Select the desired special function by pressing the “6th Sense“ button
one or more times.
The function is activated once the
button has been pressed to confirm.
If you want to change the special function press the “OFF“ button and
then the “6th Sense“ button to select the desired function.
To deactivate the special functions, press and hold down the “OFF“ button.
3 sec
OK
MELTING
This function allows you to bring food to the ideal temperature for
melting and to maintain the condition of the food without risk of
burning. This method is ideal, as it does not damage delicate foods such
as chocolate, and prevents them from sticking to the pot.
KEEP WARM
This feature allows you to keep your food at an ideal temperature,
usually after cooking is complete, or when reducing liquids very slowly.
Ideal for serving foods at the perfect temperature.
SIMMERING
This function is ideal for maintaining a simmering temperature, allowing
you to cook food for long periods with no risk of burning. Ideal for longcooking recipes (rice, sauces, roasts) with liquid sauces.
BOILING
This function allows you to bring water to the boil and keep it boiling,
with lower energy consumption.
About 2 litres of water (preferably at room temperature) should be placed in
the pan, and left uncovered. In all cases, users are advised to monitor the
boiling water closely, and check the amount of water remaining regularly.
Wi-Fi KEY
Press the Wi-Fi key to connect the appliance to the user wi network,
following the instructions of the App.
If the user connects the product, but then decides not to use the Wi-Fi
functionality, the radio can be switched off to save energy.
Press and keep pressed the Wi-Fi key for 7 seconds to turn off the radio.
If the radio has been turned off, the user can always restore the Wi-Fi
functionality. To do that, press and keep pressed the Wi-Fi key for 3
seconds to turn on the radio again.
REMOTE KEY
If the cooktop receives a command from remote (e.g.: from a Smart
Device, through Mobile App), the User is required to confirm it by
pressing the Remote key.
Press and keep pressed the Remote key for 7 seconds with appliance on
to disconnect the appliance from the user Wi-Fi network (for example if
requested by the App to connect to a new router).
CHEF CONTROL
The flexible zone is divided into three cooking
(see the figure) activated at a pre-set power
high zones
(high, medium or low) depending on the position
of the pot/pan: move the pot/pan over the surface
medium to continue cooking at different temperatures
without having to use the controls.
low
INDICATORS
POT INCORRECTLY POSITIONED OR MISSING
This symbol appears if the pot is not suitable for induction cooking, is
not positioned correctly or is not of an appropriate size for the cooking
zone selected. If no pot is detected within 30 seconds of making the
selection, the cooking zone switches off.
RESIDUAL HEAT
If the display shows “H“, the cooking zone is still hot. When the cooking
zone cools down, the display goes off.
COOKING TABLE
POWER LEVEL
Maximum
power
P
14 − 18
10 − 14
5−9
TYPE OF COOKING
LEVEL USE
(indicating cooking experience and habits)
Fast heating
Ideal for rapidly increasing the temperature of food to a fast boil (for water) or for
rapidly heating cooking liquids.
Frying − boiling
Ideal for browning, starting to cook, frying deep-frozen products, bringing liquids
to the boil quickly.
Browning − sautéing − boiling
− grilling
Browning − cooking − stewing −
sautéing − grilling
Ideal for sautéing, maintaining a gentle boil, cooking and grilling, and preheating
accessories.
Cooking − stewing − sautéing −
grilling − cooking until creamy
Ideal for stewing, maintaining a gentle boil, cooking and grilling (for longer
periods).
Cooking − simmering −
thickening − creaming
Melting − defrosting
Zero
power
Ideal for sautéing, maintaining a lively boil, cooking and grilling.
Ideal for slower-cook recipes (rice,sauces,roast,fish) with liquids (e.g. water, wine,
broth, milk), and for creaming pasta.
Ideal for slow-cook recipes (quantities under 1 litre: rice, sauces, roasts, fish) with liquids
(e.g. water,wine,broth,milk).
Ideal for softening butter, gently melting chocolate, thawing small items.
1−4
Keeping food warm − creaming
risotto
Ideal for keeping small portions of just-cooked food or serving dishes warm and
for creaming risotto.
OFF
–
Hob in stand-by or off mode (possible end-of-cooking residual heat, indicated
by an “H“).
EN
MAINTENANCE AND CLEANING
!
WARNING
• Do not use steam cleaning equipment.
• Before cleaning, make sure the cooking zones are switched off and that the residual heat indicator (“H“) is not displayed.
Important:
• Do not use abrasive sponges or scouring pads as they may damage
the glass.
• After each use, clean the hob (when it is cool) to remove any deposits
and stains from food residue.
• A surface that is not kept suitably clean may reduce the sensitivity of
control panel buttons.
• Use a scraper only if residues are stuck to the hob. Follow the scraper
manufacturer's instructions to avoid scratching the glass.
• Sugar or foods with a high sugar content can damage the hob and
must be immediately removed.
• Salt, sugar and sand could scratch the glass surface.
• Use a soft cloth, absorbent kitchen paper or a special hob cleaner
(follow the Manufacturer’s instructions).
• Spills of liquid in the cooking zones can cause the pots to move or vibrate.
• After cleaning the hob, dry thoroughly.
If the iXelium™ logo appears on the glass, the hob has been treated with
iXelium™ technology, an exclusive Whirlpool finish which ensures perfect
cleaning results, as well as keeping the surface of the hob shiny for longer.
To clean iXelium™ hobs, follow these recommendations:
• Use a soft cloth (microfibre is best) dampened with water or with
everyday glass cleaning detergent.
• For best results, leave a wet cloth on the glass hob surface for a few
minutes.
TROUBLESHOOTING
•
•
•
Check that the electricity supply has not been shut off.
If you are unable to turn the hob off after using it, disconnect it from the
power supply.
If alphanumeric codes appear on the display when the hob is switched on,
consult the following table for instructions.
DISPLAY CODE
F0E1
F0E7
DESCRIPTION
Please note: The presence of water, liquid spilled from pots or any
objects resting on any of the hob buttons can accidentally activate or
deactivate the control panel lock function.
POSSIBLE CAUSES
SOLUTION
Cookware is detected but it is not
compatible with requested operation.
The cookware is not well positioned on Press On/Off button twice to remove the
the cooking zone, or it is not compatible F0E1 code and restore the functionality of the
with one or more cooking zones.
cooking zone. Then, try to use the cookware
with a different cooking zone, or use different
cookware.
Wrong power cord connection.
The power supply connection is not Adjust the power supply connection
exactly as indicated in “ELECTRICAL according to “ELECTRICAL CONNECTION“
CONNECTION“ paragraph.
paragraph.
F0EA
The control panel switches off because The internal temperature of electronic Wait for the hob to cool down before using
of excessively high temperatures.
parts is too high.
it again.
F0E2, F0E4, F0E6,
F0E8, F0EC, F1E1,
F6E1, F7E5, F7E6
Disconnect the hob from the power supply.
Wait a few seconds then reconnect the hob to the power supply.
If the problem persists, call the service centre and specify the error code that appears on the display.
dE
[when the hob is off]
The hob does not switch heat up.
The functions do not come on.
DEMO MODE on.
The hob does not work.
Buttons are not responding.
Software update is running (it can take Wait for the update to finish before using
more than 1 hour).
the hob again.
Wi-Fi LED: On
(fixed)
REM LED: blinks
slowly
(1s On / 1s Off)
Follow the instructions in the “DEMO MODE“
paragraph.
Wi-Fi FAQ
Which Wi-Fi protocols are supported?
The Wi-Fi adapter installed supports Wi-Fi b/g/n for European countries.
Which settings need to be configured in the router software?
The following router settings are required: 2.4 GHz enabled, Wi-Fi b/g/n,
DHCP and NAT activated.
Which Version of WPS is supported?
WPS 2.0 or higher. Check the router documentation.
Are there any differences between using a smartphone (or tablet)
with Android or iOS?
You can use whichever operating system you prefer, it makes no difference.
Can I use mobile 3G tethering instead of a router?
Yes, but cloud services are designed for permanently connected devices.
How can I check whether my home Internet connection is working
and wireless functionality is enabled?
You can search for your network on your smart device. Disable any other
data connections before trying.
How can I check whether the appliance is connected to my home
wireless network?
Access your router configuration (see router manual) and check whether
the appliance’s MAC address is listed on wireless connected devices
page.
Where can I find the appliance’s MAC address?
There is a sticker showing the SAID and MAC addresses on the glass.
The MAC address consists of a combination of numbers and letters
starting with "88:e7".
How can I check whether the appliance’s wireless functionality is
enabled?
Use your smart device and the 6th Sense Live app to check whether the
appliance network is visible and connected to the cloud.
Is there anything that can prevent the signal reaching the appliance?
Check that the devices you have connected are not using up all the
available bandwidth.
Make sure that your Wi-Fi-enabled devices do not exceed the maximum
number permitted by the router.
How far should the router be from the appliance?
Normally the Wi-Fi signal is strong enough to cover a couple of rooms,
but this very much depends on the material the walls are made of. You
can check the signal strength by placing your smart device next to the
appliance.
What can I do if my wireless connection does not reach the appliance?
You can use specific devices to extend your home Wi-Fi coverage, such
as access points, Wi-Fi repeaters and power line bridges (not provided
with appliance).
How can I find out the name of and password for my wireless network?
See the router documentation. There is usually a sticker on the router
showing the information you need to reach the device setup page using
a connected device.
What can I do if my router is using the neighbourhood Wi-Fi channel?
Force the router to use your home Wi-Fi channel.
What can I do if Wi-Fi’s Led is blinking or the appliance is unable to
establish a stable connection to my home router?
The appliance might have successfully connected to the router, but it is
not able to access the Internet. To connect the appliance to the Internet,
you will need to check the router and/or carrier settings.
Router settings: NAT must be on, firewall and DHCP must be properly
configured. Password encryption supported: WEP, WPA,WPA2. To try a
different encryption type, please refer to the router manual.
Carrier settings: If your Internet service provider has fixed the number
of MAC addresses able to connect to the Internet, you may not be able
to connect your appliance to the cloud. The MAC address of a device is
its unique identifier. Please ask your Internet service provider how to
connect devices other than computers to the Internet.
How can I check whether data is being transmitted?
After setting up the network, switch the power off, wait 20 seconds
and then switch on the appliance: Check that the app is showing the UI
status of the appliance.
Some settings take several seconds to appear in the app.
How can I change my Whirlpool account but keep my appliances
connected?
You can create a new account, but remember to remove your appliances
from your old account before moving them to your new one.
I changed my router – what do I need to do?
If you can keep the previous network name and password in the new
router, then you have nothing to do, the appliance will reconnect
automatically.
Otherwise to reconnect the appliance to the new wi network just press
"+" in the App home page without unclaiming the appliance and follow
the instructions of the App.
SOUNDS PRODUCED DURING OPERATION
Induction hobs may whistle or creak during normal operation.
These noises actually come from the cookware and are linked to the
characteristics of the pan bottoms (for example, when the bottoms are
made from different layers of material or are irregular).
These noises may vary according to the type of cookware used and to
the amount of food it contains and are not the symptom of something
wrong.
EN
AFTER-SALES SERVICE
In order to receive a more complete assistance, please register your
product on www‌.‌whirlpool‌.‌eu‌/‌register.
•
the service number (number after the word Service on the rating
plate). The service number is also indicated on the guarantee
booklet;
•
•
your full address;
your telephone number.
BEFORE CALLING THE AFTER-SALES SERVICE:
1. See if you can solve the problem by yourself with the help of the
suggestions given in the TROUBLESHOOTING.
2. Switch the appliance off and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN
TOUCH WITH THE NEAREST AFTER-SALES SERVICE.
To receive assistance, call the number shown on the warranty booklet or
follow the instructions on the website www‌.‌whirlpool‌.‌eu‌.
When contacting our Client After sales service, always specify:
• a brief description of the fault;
• the type and exact model of the appliance;
Type: XXX
Mod.: XXX
XXXXXXXXXXXXXXXXXXXX
Made in X
XXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
01
XXXX XXX XXXXX
XX XXXX XXXXX
If any repairs are required, please contact an authorized after-sales
service (to guarantee that original spare parts will be used and repairs
carried out correctly).
In the case of flush-mounted installation, call the After Sales Service to
request assembly of screws kit 4801 211 00112.
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
400011378469
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