care and maintenance service 1 Unplug the stand, and let the kettle cool. 2 Wipe inside and outside with a damp cloth. 3 Keep all connectors and sockets dry. 4 Don’t put the kettle or stand in liquid. 5 Don’t use harsh cleaning agents or solvents. Before you phone, have the Model No. to hand. The product isn’t user-serviceable. If it’s not working, read the instructions, check the plug fuse and main fuse/circuit breaker. If it’s still not working, consult your retailer. If that doesn’t solve the problem: Pack carefully, with a note of your name, address, day phone number, and what’s wrong. If under guarantee, say where and when purchased, and include proof of purchase (till receipt). Send it to Customer Returns (address below right). Customer Service Customer Returns (correspondence only) Salton Europe Ltd Salton Europe Ltd Heath Mill Road Failsworth Wombourne Manchester Wolverhampton M35 0HS WV5 8AQ Customer Service (email@example.com) telephone 0845 658 9700 (local rate number) descale – even in soft water areas 6 Limescale is visible. Phosphate scale isn’t, but it’s there, even in a soft water area. 7 It’ll overheat the element, reducing its life, and may trigger the boil-dry cut-out. 8 Use a descaler suitable for plastic products (all kettles have plastic parts). 9 Follow the instructions on the descaler, then rinse, fill, boil, and empty, to avoid residues. , Products returned under guarantee with faults due to scale will incur a repair charge. water filter 10 A clogged filter will affect performance. 11 Switch off, it go cold, then remove the lid. 12 Slide the filter up and out of its guides. 13 Brush the filter under a running tap. 14 Rinse the kettle, to remove scale particles. 15 Slide the filter into its guides, and fit the lid. guarantee Defects affecting product function appearing within 1 year of purchase will be corrected by replacement or repair provided the product is used and maintained in accordance with the instructions. Your statutory rights are not affected. Documentation, packaging & product specifications may change without notice. online www.russellhobbs.co.uk for more products connection wheelie bin symbol 439-956 The kettle must be earthed. Fit a 13A BS1362 fuse in a 13A BS1363 plug. Fit the green/yellow wire to E or E, the blue to N, the brown to L. Fit the cord grip. If in doubt, call an electrician. Don’t use a non-rewireable plug unless the fuse cover is fitted. If you remove the plug, dispose of it. To avoid environmental and health problems due to hazardous substances in electrical and electronic goods, appliances marked with this symbol mustn’t be disposed of with unsorted municipal waste, but recovered, reused, or recycled. instructions and guarantee 6 Pour slowly, and don’t over-tilt the kettle. 7 Unplug the stand when not in use. 8 Check the lid is fully closed before switching the kettle on, or it may not switch off. 9 Fill with at least 2 cups of water, but don’t fill past max, or it may spit boiling water. 10 Lift the kettle off the stand to fill or pour. 11 Use the kettle only for heating water. 12 Use the kettle only with the stand supplied. 13 Don’t use it with a timer or remote control. 14 If the kettle or cable malfunctions or suffers damage, return the kettle, to avoid hazard. household use only before using for the first time 1 Fill, boil, empty, and rinse – do this 3 times. Read the instructions and keep them safe. Pass them on if you pass the kettle on. Remove all packing, but keep it till you check the kettle. important safeguards Follow basic safety precautions, including: 1 The kettle must only be used by or under the supervision of a responsible adult. Use and store it out of reach of children. 2 Don’t put the kettle, stand, cable, or plug in liquid; don’t use the kettle in a bathroom, near water, or outdoors. 3 The scald hazard lasts long after boiling, so: a) put the stand on a stable, level surface b) keep it away from worktop edges c) route the cable so it doesn’t overhang, and can’t be tripped over or caught d) wind excess cable beneath the stand 4 Don’t touch hot surfaces. 5 Don’t open the lid till boiling has finished. filling with water caution keep clear of steam from the lid 2 Lift the kettle off the stand. 3 Grip the handle with one hand, and remove the lid with the other. 4 Use at least 2 cupfuls, but don’t fill past max. 5 Replace the lid, and press down to secure it. boiling 6 Plug the stand into the wall socket. 7 Check that the simmer switch is off. 8 Put the kettle on the stand. 9 Press the boil switch – it’ll light up. switching off 10 The kettle will switch off when it boils. 11 Alternatively, lift the kettle off the stand. simmering 12 To keep the water simmering, slide the simmer switch towards the kettle. 13 The simmer light will come on, and the window glow will change. 14 Switch simmer on during or after boiling – if you do it before, it’ll take forever to boil. window glow – colours none blue purple red kettle is disconnected stand is powered, both switches are off boil switch is on, the water is heating boil switch is off, simmer switch is on, the water is simmering , If the simmer switch is on as the water is boiling, the purple will be a bit lighter. check the water level after pouring 15 When using simmer, check that the water level doesn’t get below about 2 cupfuls. 16 If it does, top it up, and reboil. general 17 Lift the kettle off the stand before pouring. 18 Pour slowly and don’t over-tilt the kettle. 19 Don’t tilt the kettle backwards, water might get on to the control area. If it does, sit the kettle somewhere warm for 12 hours to dry. 20 If you see moisture on the stand, it’s OK. It’s the steam used to switch the kettle off. 21 Discolouration on the floor of the kettle is due to bonding of the element to the floor. using with insufficient water 22 This will shorten the life of the element. A boil-dry cut-out will switch the kettle off. 23 To avoid cycling on and off, take it off the stand, and leave it to go completely cold. 24 Don’t fill the kettle till it’s cold, or it may spit. quiet-boil and scale 25 Quiet-boil is basically a bumpy coating and a diffuser on the kettle floor, but scale will fill the bumps, counteracting the coating. 26 If the kettle starts to get noisier – descale it. 27 Don’t try to move the diffuser – it’ll break.
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