Indesit | IWE 8123 (UK) | Instruction for Use | Indesit IWE 8123 (UK) Instruction for Use

Indesit IWE 8123 (UK) Instruction for Use
Instructions for use
Installation, 2-3-4-5
Unpacking and levelling
Connecting the electricity and water supplies
The first wash cycle
Technical data
Description of the washing machine, 6-7
Control panel
Running a wash cycle, 8
Wash cycles and options, 9
Table of wash cycles
Wash options
IWE 8123
Detergents and laundry, 10
Detergent dispenser drawer
Preparing the laundry
Special wash cycles
Load balancing system
Precautions and tips, 11
General safety
Care and maintenance, 12
Cutting off the water or electricity supply
Cleaning the washing machine
Cleaning the detergent dispenser drawer
Caring for the door and drum of your appliance
Cleaning the pump
Checking the water inlet hose
Troubleshooting, 13-14
Assistance, 15-16
! Keep this instruction manual in a safe place for future
reference. Should the appliance be sold, transferred or
moved, make sure the instruction manual accompanies
the washing machine to inform the new owner as to its
operation and features.
! Read these instructions carefully: they contain vital information on installation, use and safety.
Unpacking and levelling
! This is a separate part of
the polystyrene base and
should be removed with the
when unpacking your
1. Unpack the washing machine.
2. Check whether the washing machine has been damaged during transport. If this is the case, do not install it and
contact your retailer.
3. Remove the 4 protective
screws and the rubber bush
with the respective spacer,
situated on the rear of the
appliance (see also the installation leaflet).
2. If the floor is not perfectly level, compensate for any
unevenness by tightening or loosening the adjustable front
feet (see figure); the angle of inclination, measured according to the worktop, must not exceed 2°.
Levelling your appliance correctly will provide it with stability and avoid any vibrations, noise and shifting during
operation. If it is placed on a fitted or loose carpet, adjust
the feet in such a way as to allow enough room for ventilation beneath the washing machine.
Electric and water connections
Connecting the water inlet hose
1. Connect the supply pipe
by screwing it to a cold
water tap using a
3/4 gas threaded connection (see figure).
Before performing the connection, allow the water to
run freely until it is perfectly
2. Connect the other end of
the water inlet hose to the
washing machine,
screwing it onto the appliance’s cold water inlet, situated
on the top right-hand side
on the rear of the appliance
(see figure).
3. Make sure there are no kinks or bends in the hose.
4. Seal the gaps using the plastic plugs provided.
5. Keep all the parts: you will need them again if the washing machine needs to be moved to another location.
! Packaging materials are not children’s toys.
! The water pressure at the tap must be within the values
! If the water inlet hose is not long enough, contact a spe-
Your machine may make a considerable amount of noise if
the two front feet have not been adjusted correctly.
1. Install the washing machine
on a flat sturdy floor, without
resting it up against walls,
furniture cabinets or other.
indicated in the Technical details table (on the page 5).
cialist store or an authorised serviceman.
! Ensure that the supply taps are allowing water through.
Old taps may seize in the closed position and thus prevent water reaching the machine.
Connecting the drain hose
Connect the drain hose,
without bending it, to a
draining duct or a wall drain
situated between 65 and
100 cm from the floor;
65 - 100 cm
Where it connects to
the waste water pipe
cut end off spigot or
remove the blanking cap
• the supply voltage is included within the values indicated on the Technical Data Plate fixed on the machine.
• the socket is compatible with the washing machine’s
plug. If this is not the case, replace the socket or the
Your appliance is now supplied with a 13 amp fused plug
it can be plugged into a 13 amp socket for immediate use.
Before using the appliance please read the instructions
The drain hose may be
connected to an undersink trap. Before connecting the drain hose from
the machine ensure that
any blanks or removable
ends have been taken off
the spigot.
If it is placed over the edge
of a basin or sink be sure
the free end of the hose
should not be underwater.
! We advise against the use of hose extensions; in case of
absolute need, the extension must have the same diameter as the original hose and must not exceed 150 cm in
Ensure that if the drain hose is pushed into a standpipe, that the end does not go down more than 15cms (6
inches). If the hose is pushed down too far, this may cause
the machine to self -syphon ie. continuously empty as it is
Electric connection
Before plugging the appliance into the mains socket, make
sure that:
• the socket is earthed and in compliance with the applicable law;
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA approved
fuse to BS 1362 should always be used, and the fuse
cover re-fitted. If the fuse cover is lost, the plug must not
be used until a replacement is obtained.
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of the
correct colour as indicated by the coloured marking or the
colour that is embossed in words on the base of the plug.
Replacements can be obtained directly from your nearest
Service Depot.
Removing the plug:
If your appliance has a non-rewireable moulded plug and
you should wish to re-route the mains cable through partitions, units etc., please ensure that either:
the plug is replaced by a fused 13 ampere rewireable plug
bearing the BSI mark of approval.
the mains cable is wired directly into a 13 amp cable outlet, controlled by a switch, (in compliance with BS 5733)
which is accessible without moving the appliance.
Disposing of the plug:
Ensure that before disposing of the plug itself, you make
the pins unusable so that it cannot be accidentally inserted
into a socket.
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured in
accordance with the following code:
Green & Yellow
• the socket is able to sustain the appliance’s maximum
power load indicated on the Technical Data Plate fixed on the machine;
As the colours of the wires in the lead may not correspond
with the coloured markings identifying the terminals in your
plug, proceed as follows:
Connect Green & Yellow wire to terminal marked E or
or coloured Green or Green & Yellow.
Connect Brown wire to terminal marked L or coloured Red.
Connect Blue wire to terminal marked N or coloured Black.
If a 13 amp plug (BS 1363) is used it must be fitted with a
13 amp fuse, either in the plug or adaptor or at the distribution board.
If you are in any doubt regarding the electrical supply to
your machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in accordance
with the following code:
13 ampere fuse
Disposing of the appliance:
When disposing of the appliance please remove the plug
by cutting the mains cable as close as possible to the plug
body and dispose of it as described above.
! The washing machine should not be installed in an outdoor environment, not even where the area is sheltered,
because it may be very dangerous to leave it exposed to
damp, rain and thunderstorms.
! When the washing machine is installed, the mains socket
must be within easy reach.
! Do not use extensions or multiple sockets.
! The power supply cable must never be bent or dangerously compressed.
! The power supply cable must only be replaced by an
authorised serviceman.
Warning! The company denies all liability if and when these
norms are not respected.
The first wash cycle
Once the appliance has been installed, and before you use
it for the first time, run a wash cycle with detergent and no
laundry, using the wash cycle 1.
Technical data
IWE 8123
width 59.5 cm
height 85 cm
depth 60 cm
from 1 to 8 kg
please refer to the technical data plate
fixed to the machine
Water connection
maximum pressure 1 MPa (10 bar)
minimum pressure 0.05 MPa (0.5 bar)
drum capacity 62 litres
Spin speed
up to 1200 rotations per minute
Energy rated programmes according to regulation
programme 1; temperature 60°C;
using a load of 8 kg.
EN 60456
This appliance conforms to the following
EC Directives:
- 2004/108/EC (Electromagnetic Compatibility)
- 2002/96/EC
- 2006/95/EC Low Voltage)
Description of the washing
Control panel
buttons with
indicator lights
button with indicator light
Detergent dispenser drawer
START Button
Detergent dispenser drawer: used to dispense detergents and washing additives (see “Detergents and laundry”).
ON/OFF button : press this briefly to switch the machine
on or off. The START/PAUSE indicator light, which flashes
slowly in a green colour shows that the machine is switched
on. To switch off the washing machine during the wash cycle,
press and hold the button for approximately 2 seconds; if
the button is pressed briefly or accidentally the machine will
not switch off. If the machine is switched off during a wash
cycle, this wash cycle will be cancelled.
WASH CYCLE knob: used to set the desired wash cycle
(see “Table of wash cycles”).
OPTION buttons with indicator light: used to select the
available options. The indicator light corresponding to the
selected option will remain lit.
SPIN button : press to reduce or completely exclude the
spin cycle - the value is indicated on the display.
TEMPERATURE button : press to decrease or completely exclude the temperature: the value will be shown on the
DELAYED START button : press to set a delayed start
time for the selected wash cycle. The delay time will be shown
on the display.
with indicator light: when the
green indicator light flashes slowly, press the button to start a
wash cycle. Once the cycle has begun the indicator light will
remain lit in a fixed manner. To pause the wash cycle, press
the button again; the indicator light will flash in an orange
colour. If the symbol is not illuminated, the door may be
opened. To start the wash cycle from the point at which it
was interrupted, press the button again.
Standby mode
This washing machine, in compliance with new energy saving
regulations, is fitted with an automatic standby system which
is enabled after about 30 minutes if no activity is detected.
Press the ON-OFF button briefly and wait for the machine
to start up again.
The display is useful when programming the machine and provides a great deal of information.
The duration of the available programmes and the remaining time of a running cycle appear in section A; if the DELAY START
option has been set, the countdown to the start of the selected programme will appear. Pressing the relative button, the
machine automatically displays the maximum temperature and spin speed values set for the selected cycle, or the most
recently-used settings if they are compatible with the selected cycle.
The “programme phases” relative to the selected programme and the “programme phase” of the running programme appear
in section B:
The icons corresponding to “temperature” , “Programmed start”
and “spin”
If the
symbol lights up, the display will visualise the set “temperature” value.
When a “delayed start” has been set, the
symbol lights up.
If the
symbol lights up, the display will visualise the set “spin” value.
appear in section C from top to bottom:
Door locked symbol
The lit symbol indicates that the door is locked. To prevent any damage, wait until the symbol turns off (approximately 3
minutes) before opening the door.
To open the door while a cycle is in progress, press the START/PAUSE button; if the DOOR LOCKED symbol is switched
off the door may be opened.
Running a wash cycle
button; the
START/PAUSE indicator light will flash slowly in a green
2. LOAD THE LAUNDRY. Open the porthole door. Load
the laundry, making sure you do not exceed the maximum
load value indicated in the table of programmes on the
following page.
detergent dispenser drawer and pour the detergent into
the relevant compartments as described in “Detergents
and laundry”.
knob to the desired programme; a temperature and spin
speed is set for each wash cycle; these may be adjusted.
The duration of the cycle will appear on the display.
6. CUSTOMISE THE WASH CYCLE. Use the relevant
Modifying the temperature and/or spin
speed. The machine automatically displays the maximum
temperature and spin speed values set for the selected
cycle, or the most recently-used settings if they are
compatible with the selected cycle. The temperature can
button, until the cold
be decreased by pressing the
wash “OFF” setting is reached. The spin speed may be
button, until it is
progressively reduced by pressing the
completely excluded (the “OFF” setting). If these buttons
are pressed again, the maximum values are restored.
Setting a delayed start.
To set a delayed start for the selected programme, press
the corresponding button repeatedly until the required
delay period has been reached. When this option is
symbol lights up on the display. To remove
enabled, the
the delayed start option press the button until the text
“OFF” appears on the display.
Modifying the cycle settings.
• Press the button to enable the option; the indicator light
corresponding to the button will switch on.
• Press the button again to disable the option; the
indicator light will switch off.
! If the selected option is not compatible with the
programmed wash cycle, the indicator light will flash and
the option will not be activated.
! If the selected option is not compatible with another
option which has been selected previously, the indicator
light corresponding to the first option selected will flash
and only the second option will be activated; the indicator
light corresponding to the enabled option will remain lit.
! The options may affect the recommended load value
and/or the duration of the cycle.
button. The corresponding indicator light will become
green, remaining lit in a fixed manner, and the door will
be locked (the DOOR LOCKED symbol will be on). To
change a wash cycle while it is in progress, pause the
washing machine using the START/PAUSE button (the
START/PAUSE indicator light will flash slowly in an orange
colour); then select the desired cycle and press the START/
PAUSE button again.
To open the door while a cycle is in progress, press the
START/PAUSE button; if the DOOR LOCKED symbol is
switched off the door may be opened. Press the START/
PAUSE button again to restart the wash cycle from the
point at which it was interrupted.
8. THE END OF THE WASH CYCLE. This will be indicated
by the text “END” on the display; when the DOOR LOCKED
symbol switches off the door may be opened. Open the
door, unload the laundry and switch off the machine.
! If you wish to cancel a cycle which has already begun, press
button. The cycle will be stopped and the
and hold the
machine will switch off.
Wash cycles and options
Wash cycles
Table of wash cycles
Description of the wash cycle
Max. load (kg)
Max. Max.
temp. speed
Cycle duration
(°C) (rpm) Wash Fabric Normal Eco
1 White Cotton (1): heavily soiled whites and resistant colours.
1 White Cotton (2): lightly soiled whites and delicate colours.
2 Cotton: heavily soiled whites and resistant colours.
3 Coloured Cotton (3): lightly soiled and delicate colours.
4 Cotton: lightly soiled whites and resistant colours.
5 Synthetics: heavily soiled resistant colours.
6 Wool: for wool, cashmere, etc.
7 Silk/Curtains: for garments in silk and viscose, lingerie.
8 Jeans
Express 15': to refresh lightly soiled garments quickly (not suitable
for wool, silk and clothes which require washing by hand).
10 Flash Cotton
11 Sport Intensive
12 Sport Light
13 Special Shoes
Max. 2
Partial wash cycles
The duration of the wash cycles can be checked on the display.
1 White Cotton: extremely soiled whites.
The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration can vary according to factors
such as water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing and any wash options selected.
For all Test Institutes:
1) Test wash cycle in compliance with regulation EN 60456: set wash cycle 1 with a temperature of 60°C.
2) Long wash cycle for cottons: set wash cycle 1 with a temperature of 40°C.
3) Short wash cycle for cottons: set wash cycle 3 with a temperature of 40°C.
Wash options
Selecting this option enables you to suitably adjust drum
rotation, temperature and water to a reduced load of lightly
soiled cotton and synthetic fabrics (refer to the “Programme
table”). “
” enables you to wash in less time thereby
saving water and electricity. We suggest using a liquid
detergent suitably measured out to the load quantity.
! This function may not be used in conjunction with wash
cycles 1, 6, 7, 8, 9, 10, 11, 12, 13,
, ,
Intensive Wash
Because a greater quantity of water is used in the initial
phase of the cycle, and because of the increased cycle
duration, this function offers a high-performance wash.
! This function may not be used in conjunction with wash
cycles 6, 7, 8, 9, 10, 11, 12, 13, , , .
Extra rinse
By selecting this option, the efficiency of the rinse is
increased and optimal detergent removal is guaranteed. It
is particularly useful for sensitive skin.
! This function may not be used in conjunction with wash
cycles 9, , .
Easy iron
By selecting this function, the wash and spin cycles will be
modified in order to reduce the formation of creases. At the
end of the cycle the washing machine will perform slow rotations of the drum; the indicator lights for the EASY IRON
and START/PAUSE options will flash (the first one green,
the second orange). To end the cycle, press the START/
PAUSE button or the EASY IRON button. For the 7 wash
cycle, the machine will end the cycle while the laundry is
soaking and the EASY IRON and START/PAUSE indicator
lights will flash. To drain the water so that the laundry may
be removed, press the START/PAUSE button or the EASY
IRON button.
! This function may not be used in conjunction with wash
cycles 6, 9, 11, 12, 13, , .
Detergents and laundry
Detergent dispenser drawer
Good washing results also depend on the correct dose of
detergent: adding too much detergent will not necessarily
result in a more efficient wash, and may in fact cause build
up on the inside of your appliance and contribute to environmental pollution.
! Do not use hand washing detergents because these create
too much foam.
Open the detergent dispenser drawer and pour in the
detergent or washing additive, as follows.
! Do not pour detergent into the compartment 1. Detergent
should only be poured into the compartment 2.
compartment 2: Detergent for the wash cycle
(powder or liquid)
Liquid detergent should only be poured in immediately prior
to the start of the wash cycle.
compartment 3: Additives (fabric softeners, etc.)
The fabric softener should not overflow the grid.
Preparing the laundry
• Divide the laundry according to:
- the type of fabric/the symbol on the label
- the colours: separate coloured garments from whites.
• Empty all garment pockets and check the buttons.
• Do not exceed the listed values, which refer to the weight
of the laundry when dry:
Durable fabrics: max. 8 kg
Synthetic fabrics: max. 4 kg
Delicate fabrics: max. 2 kg
Wool: max. 2 kg
Silk: max. 2 kg
How much does your laundry weigh?
1 sheet 400-500 g
1 pillow case 150-200 g
1 tablecloth 400-500 g
1 bathrobe 900-1200 g
1 towel 150-250 g
Special wash cycles
Wool: all wool garments can be washed using programme
6, even those carrying the “hand-wash only”
label. For
best results, use special detergents and do not exceed 2 kg
of laundry.
Silk: use special wash cycle 7 to wash all silk garments. We
recommend the use of special detergent which has been
designed to wash delicate clothes.
Curtains: fold curtains and place them in a pillow case or
mesh bag. Use wash cycle 7.
Jeans: Turn garments inside-out before washing and use a
liquid detergent. Use programme 8.
Express 15’: this wash cycle was designed to wash lightly
soiled garments quickly: it lasts just 15 minutes and therefore
saves both energy and time. By selecting this wash cycle
(9 at 30°C), it is possible to wash different fabrics together (except for wool and silk items), with a maximum load of 1,5 kg.
Sport Intensive (programma 11): is for washing heavily
soiled sports clothing fabrics (tracksuits, shorts, etc.); for
best results, we recommend not exceeding the maximum
load indicated in the “Programme table”.
Sport Light (programma 12): is for washing lightly soiled
sports clothing fabrics (tracksuits, shorts, etc.); for best
results, we recommend not exceeding the maximum load
indicated in the “Programme table”. We recommend using
a liquid detergent and dosage suitable for a half-load.
Sport Shoes (programma 13): is for washing sports shoes;
for best results, do not wash more than 2 pairs simultaneously.
Load balancing system
Before every spin cycle, to avoid excessive vibrations and
to distribute the load in a uniform manner, the drum rotates
continuously at a speed which is slightly greater than the
washing rotation speed. If, after several attempts, the load is
not balanced correctly, the machine spins at a reduced spin
speed. If the load is excessively unbalanced, the washing machine performs the distribution process instead of spinning.
To encourage improved load distribution and balance, we
recommend small and large garments are mixed in the load.
Precautions and tips
! This washing machine was designed and constructed in
accordance with international safety regulations. The following information is provided for safety reasons and must
therefore be read carefully.
General safety
• This appliance was designed for domestic use only.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
• Do not touch the machine when barefoot or with wet or
damp hands or feet.
• Do not pull on the power supply cable when unplugging
the appliance from the electricity socket. Hold the plug
and pull.
• Do not open the detergent dispenser drawer while the
machine is in operation.
• Do not touch the drained water as it may reach extremely high temperatures.
• Never force the porthole door. This could damage the
safety lock mechanism designed to prevent accidental
• If the appliance breaks down, do not under any circumstances access the internal mechanisms in an attempt
to repair it yourself.
• Always keep children well away from the appliance while
it is operating.
• The door can become quite hot during the wash cycle.
• If the appliance has to be moved, work in a group of two
or three people and handle it with the utmost care. Never
try to do this alone, because the appliance is very heavy.
• Before loading laundry into the washing machine, make
sure the drum is empty.
• Disposing of the packaging materials: observe local
regulations so that the packaging may be re-used.
• The European Directive 2002/96/EC on Waste Electrical
and Electronic Equipment, requires that old household
electrical appliances must not be disposed of in the
normal unsorted municipal waste stream. Old appliances
must be collected separately in order to optimise the
recovery and recycling of the materials they contain and
reduce the impact on human health and the environment.
The crossed out “wheeled bin” symbol on the product
reminds you of your obligation, that when you dispose of
the appliance it must be separately collected. Consumers
should contact their local authority or retailer for information
concerning the correct disposal of their old appliance.
Care and maintenance
Cutting off the water and electricity
• Turn off the water tap after every wash cycle. This will
limit wear on the hydraulic system inside the washing
machine and help to prevent leaks.
• Unplug the washing machine when cleaning it and during all maintenance work.
2. unscrew the lid by rotating it anti-clockwise (see
figure): a little water may
trickle out. This is perfectly
Cleaning the washing machine
The outer parts and rubber components of the appliance
can be cleaned using a soft cloth soaked in lukewarm
soapy water. Do not use solvents or abrasives.
3. clean the inside thoroughly;
4. screw the lid back on;
5. reposition the panel, making sure the hooks are securely
in place before you push it onto the appliance.
Cleaning the detergent dispenser drawer
Remove the dispenser by
raising it and pulling it out
(see figure).
Wash it under running water; this operation should be
repeated frequently.
Checking the water inlet hose
Check the inlet hose at least once a year. If there are any
cracks, it should be replaced immediately: during the wash
cycles, water pressure is very strong and a cracked hose
could easily split open.
! Never use second-hand hoses.
Caring for the door and drum of your
• Always leave the porthole door ajar in order to prevent
unpleasant odours from forming.
Cleaning the pump
The washing machine is fitted with a self-cleaning pump
which does not require any maintenance. Sometimes, small
items (such as coins or buttons) may fall into the pre-chamber which protects the pump, situated in its bottom part.
! Make sure the wash cycle has finished and unplug the
To access the pre-chamber:
1. using a screwdriver,
remove the cover panel
on the lower front part of
the washing machine (see
Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure
that the problem cannot be not solved easily using the following list.
Possible causes / Solutions:
The machine does not switch on.
• The appliance is not plugged into the socket fully, or not enough to make contact.
• There is no power to the socket, or the fuse has blown in the mains plug.
The wash cycle does not start.
The door is not closed properly.
The ON/OFF button has not been pressed.
The START/PAUSE button has not been pressed.
The water tap has not been turned on to allow water to flow into the machine.
A delayed start has been set.
The machine does not fill with
water or “H2O” will flash on the
The water inlet hose is kinked.
The water inlet hose is not connected to the water supply.
The water pressure is too low.
The water tap has not been turned on to allow water to flow into the machine.
There is no water supply to the house.
The inlet valve filter is blocked.
The START/PAUSE button has not been pressed.
The machine continuously fills with
water and continually drains away
or Water left in the drum
or Stuck on wash.
• The top of the drain hose is too low - It must be fitted at a height between 65
and 100 cm from the floor (see “Installation”).
• The drain hose is connected incorrectly to the sink trap allowing water to run
into the machine, the drain hose must be positioned higher than the bottom of
the sink to prevent water flowing down the drain hose.
• The end of the drain hose has been pushed too far down the standpipe, the
‘U’ bracket should be fitted 100 mm from the end of the drain hose.
The machine does not drain or spin
or F05 error code in the display.
• The Pump filter is blocked.
• The drain hose is kinked (see “Installation”).
• New Installation - The blanking cap or spigot has not been removed if
connected under a sink.
• The drain hose or sink trap is blocked.
• The wash cycle does not include draining, some wash cycles require the drain
phase to be started manually.
• The ‘EASY IRON’ option is enabled, to complete the wash cycle press the
‘START/PAUSE’ button
• The ‘Spin Speed’ selector knob is in the “OFF” position.
The machine does not heat or poor
wash results.
• The ‘Temperature’ selector knob is in the “OFF” position.
The programme takes too long
or The Display changes the
estimated ‘Time to End’ during the
• Programme times will vary due to water pressure, the incoming water temperature and if the wash load goes out of balance. This will increase the programme
times accordingly (see ‘ The machine wont spin properly’ below).
The machine vibrates a lot during
the spin cycle.
• The feet have not been adjusted, enabling the machine to rock.
• New Installation - Either the Transit Bolts including the plastic spacers, or the
Polystyrene Packaging have not been removed when installing the machine.
• The machine is trapped between cabinets and/or walls.
• The load is in a slight out of balance condition and machine is spinning, but at
a lower speed.
The machine is noisy.
• There will always be some motor, pump and drum noise during spin.
The machine wont spin properly.
• Out of Balance detected when attempting to go into a spin cycle - If this
happens the machine will continue to try to repeat the distribution of the load
required before the machine will go into higher spin speeds - This will increase
the programme time accordingly. This is a safety feature to prevent damage.
Out of Balance can be caused by washing a single heavy item (eg duvet, quilt,
etc). - Try the programme again using a different load.
The machine leaks from the
• The dispenser drawer is blocked with detergent and requires cleaning.
• The water pressure is too high and requires turning down - turn down the tap
on the water supply pipe slightly and try again.
• The machine is tilting forwards - It must be level when in its final position.
The machine leaks (other than
• The fill hose is loose, check both the cabinet and tap ends.
• The fill hose is tight but still leaks, if so replace the rubber washers, or the fill
hose is missing the rubber washer.
• The drain hose is not fixed in properly.
The indicator lights on the console
are flashing rapidly.
• Switch off the machine and unplug it, wait for approximately 1 minute and then
switch it back on again If the problem persists contact the Technical Assistance
The machine smells.
• The machine requires a service wash. Run a 90 degree wash cycle with detergent and no laundry.
The machine door cannot be
• The door will not open until the door lock indicator light goes out shortly after
the program has finished.
Door Seal damaged at the bottom.
• The door seal has drainage holes at the bottom - This is normal.
The water level is too low when
the machine is washing.
• The water level is correct if it can be seen at the bottom of the door.
There is too much foam.
• The detergent is not suitable for machine washing (it should display the text
‘for washing machines’ or ‘hand and machine wash’ or the like).
• Too much detergent was used - less detergent is required in soft water.
After completing the programme,
or before starting a programme,
the machine has turned itself off
(no lights).
• To comply with new energy saving regulations the machine is fitted with an
automatic standby system. Press ‘ON/OFF’ button for 3 seconds to activate
the machine, it can then either be switched off or a new programme selected.
• Your washing machine contains sensors that monitor progress during the wash
cycle (eg: Water Levels, Temperatures, Out of Balance loads, Wash time/progress).
Normally, if your machine successfully completes the cycle, there is unlikely to
be anything wrong!
Remember, you will be charged for a service call for problems caused by incorrect installation, as listed
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.
Do not wash items which do not have a wash label, or wash items that are not intended as machine
12 Months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown repairs for twelve
months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of either
workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost to you.
This guarantee is subject to the following conditions:
The appliance has been installed and operated correctly and in accordance with our operating and maintenance instructions.
The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any person not authorised by us.
Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
Damage resulting from transportation, improper use, neglect or interference or as a result of improper installation.
Replacement of any consumable item or accessory . These include but are not limited to:
plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.
5 Year Parts Guarantee
Indesit also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you registering your appliance
with us and the parts being fitted by one of our authorised engineers. There will be a charge for our engineer’s time. To
activate the extra parts warranty on your appliance, simply call our registration line on 08448 24 24 24 (Republic of
Ireland 01 230 0800).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense of repair bills for the
life of your policy. To find the ideal plan for you please call our advice line on
08448 226 226 (Republic of Ireland 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you experience any technical
difficulties within the first 90 days of ownership. Simply call our Indesit Service Hotline on 08448 224 224 (Republic of
Ireland 0818 313 413) for telephone assistance, or, where necessary, to arrange for an engineer to call.
04/2011 - Xerox Fabriano
After Sales Service
No one is better placed to care for your Indesit appliance during the course of its working life than us - the manufacturer.
Essential Contact Information
Indesit Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1100 fully qualified
engineers on call to ensure you receive fast, reliable, local service.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and hygienically clean your
appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
Appliance Registration
We want to give you additional benefits of Indesit ownership. To activate your free 5 year parts guarantee you must register
your appliance with us.
UK: 08448 24 24 24
Republic of Ireland: 01 230 0800
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate, Dublin 17
Recycling & Disposal Information
As part of Indesit’s continued commitment to helping the environment, Indesit reserves the right to use quality, recycled
components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the door, plug and
cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure that the appliance can no longer
be plugged into a mains socket, and the door cannot be locked shut.
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