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KYLD KYLIG GB ENGLISH Please refer to the last page of this manual for the full list of IKEA appointed After Sales Service Provider and relative national phone numbers. ENGLISH 4 4 ENGLISH Contents Safety information Safety instructions Installation Product description Operation Daily use 4 5 7 9 10 11 Hints and tips Care and cleaning Troubleshooting Technical data Environmental concerns IKEA guarantee 14 15 17 20 21 21 Subject to change without notice. Safety information Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damages that are the result of incorrect installation or usage. Always keep the instructions in a safe and accessible location for future reference. Children and vulnerable people safety • • • • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Do not let children play with the appliance. Children shall not carry out cleaning and user maintenance of the appliance without supervision. Keep all packaging away from children and dispose of it appropriately. General Safety • This appliance is intended to be used in household and similar applications such as: ENGLISH 5 Farm houses; staff kitchen areas in shops, offices and other working environments – By clients in hotels, motels, bed and breakfast and other residential type environments Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. Do not damage the refrigerant circuit. Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. Do not use water spray and steam to clean the appliance. Clean the appliance with a moist soft cloth. Only use neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents or metal objects. Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. If the supply cord is damaged, it must be replaced by the manufacturer, its Authorised Service Centre or similarly qualified persons in order to avoid a hazard. – • • • • • • • • Safety instructions Installation Warning! Only a qualified person must install this appliance. • Remove all the packaging and the transit bolts. • Do not install or use a damaged appliance. • Follow the installation instruction supplied with the appliance. • Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear. • Make sure the air can circulate around the appliance. • At first installation or after reversing the door wait at least 4 hours before connecting the appliance to the power supply. This is to allow the oil to flow back in the compressor. • Before carrying out any operations on the appliance (e.g. reversing the door), remove the plug from the power socket. 6 ENGLISH • Do not install the appliance close to radiators or cookers, ovens or hobs. • Do not install the appliance where there is direct sunlight. • Do not install this appliance in areas that are too humid or too cold, such as the construction appendices, garages or wine cellars. • When you move the appliance, lift it by the front edge to avoid scratching the floor. Electrical connection Warning! Risk of fire and electrical shock. • The appliance must be earthed. • Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply. • Always use a correctly installed shockproof socket. • Do not use multi-plug adapters and extension cables. • Make sure not to cause damage to the electrical components (e.g. mains plug, mains cable, compressor). Contact the Authorised Service Centre or an electrician to change the electrical components. • The mains cable must stay below the level of the mains plug. • Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation. • Do not pull the mains cable to disconnect the appliance. Always pull the mains plug. Use Warning! Risk of injury, burns, electrical shock or fire. • Do not change the specification of this appliance. • Do not put electrical appliances (e.g. ice cream makers) in the appliance unless they are stated applicable by the manufacturer. • Be careful not to cause damage to the refrigerant circuit. It contains isobutane (R600a), a natural gas with a high level of environmental compatibility. This gas is flammable. • If damage occurs to the refrigerant circuit, make sure that there are no flames and sources of ignition in the room. Ventilate the room. • Do not let hot items to touch the plastic parts of the appliance. • Do not put soft drinks in the freezer compartment. This will create pressure on the drink container. • Do not store flammable gas and liquid in the appliance. • Do not put flammable products or items that are wet with flammable products in, near or on the appliance. • Do not touch the compressor or the condenser. They are hot. • Do not remove or touch items from the freezer compartment if your hands are wet or damp. • Do not freeze again food that has been thawed. • Obey the storage instructions on the packaging of frozen food. Internal light • The type of lamp used for this appliance is not suitable for household room illumination Care and cleaning Warning! Risk of injury or damage to the appliance. • Before maintenance, deactivate the appliance and disconnect the mains plug from the mains socket. • This appliance contains hydrocarbons in the cooling unit. Only a qualified person ENGLISH 7 must do the maintenance and the recharging of the unit. • Regularly examine the drain of the appliance and if necessary, clean it. If the drain is blocked, defrosted water collects in the bottom of the appliance. Disposal Warning! Risk of injury or suffocation. • Disconnect the appliance from the mains supply. • Cut off the mains cable and discard it. • Remove the door to prevent children and pets to be closed inside of the appliance. • The refrigerant circuit and the insulation materials of this appliance are ozonefriendly. • The insulation foam contains flammable gas. Contact your municipal authority for information on how to discard the appliance correctly. • Do not cause damage to the part of the cooling unit that is near the heat exchanger. Installation Warning! Refer to Safety chapters. Positioning This appliance should be installed in a dry, well ventilated indoor where the ambient temperature corresponds to the climate class indicated on the rating plate of the appliance: Climate class Ambient temperature Some functional problems might occur for some types of models when operating outside of that range. The correct operation can only be guaranteed within the specified temperature range. If you have any doubts regarding where to install the appliance, please turn to the vendor, to our customer service or to the nearest Authorised Service Centre. SN +10°C to + 32°C Location N +16°C to + 32°C ST +16°C to + 38°C T +16°C to + 43°C To ensure best performance, install the appliance well away from sources of heat such as radiators, boilers, direct sunlight etc. Make sure that air can circulate freely around the back of the cabinet. Caution! In order to guarantee proper functioning in ambient temperature above 38°C, it is advised to have a 30mm separation between the sides of the appliance and surrounding furniture. ENGLISH 8 • A - green and yellow: Earth • C - brown: Live • D - blue: Neutral As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows: Electrical Connection Caution! Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person. Warning! This appliance must be earthed. The manufacturer declines any liability should these safety measures not be observed. The wires in the mains lead are coloured in accordance with the following code: A B C D E 1. Connect the wire coloured green and yellow to the terminal marked either with the letter “E“ or by the earth symbol or coloured green and yellow. 2. Connect the wire coloured blue to the terminal either marked with the letter “N“ or coloured black. 3. Connect the wire coloured brown to the terminal either marked with the “L“ or coloured red. 4. Check that no cut, or stray strands of wire is present and the cord clamp (E) is secure over the outer sheath. Make sure the electricity supply voltage is the same as that indicated on the appliance rating plate. 5. Switch on the appliance. The appliance is supplied with a 13 amp fuse (B). In the event of having to change the fuse in the plug supplied, a 13 amp ASTA approved (BS 1362) fuse must be used. Warning! A cut off plug inserted into a 13 amp socket is a serious safety (shock) hazard. Ensure that it is disposed of safely. ENGLISH 9 Product description Product overview 1 2 3 4 11 1 2 3 4 5 6 7 8 Vegetable drawers Glass shelves Fan - cooling Bottle rack Control panel Dairy compartment with lid Door balcony Bottle balcony 10 5 6 7 8 9 9 Freezer drawer 10 Freezer drawer 11 Freezer drawer Least cold zone Intermediate temperature zone Coldest zone ENGLISH 10 Operation Control panel 1 2 4 1 2 3 4 Temperature indicators LED Fast Freezing indicator LED Fast Freezing Temperature regulator 3 Switching on Temperature regulation Insert the plug into the wall socket. To operate the appliance, touch the temperature regulator until the LED corresponding to the required temperature lights up. Selection is progressive, varying from 2°C to 8°C. Switching off Disconnect the mains plug from the wall socket. Coldest setting: +2°C. Warmest setting: +8°C. A medium setting is generally the most suitable. Fast Freezing function You can activate Fast Freezing function by pressing the Fast Freezing button. The LED corresponding to the symbol Fast Freezing indicator lights up. You can deactivate Fast Freezing function by pressing the Fast Freezing button again. The Fast Freezing indicator will light off. This function stops automatically after 52 hours. Choose the setting keeping in mind that the temperature inside the appliance depends on: • • • • room temperature frequency of opening the door quantity of food stored appliance location. 1. Touch temperature regulator. Current temperature indicator blinks. Any time you touch the temperature regulator, the setting moves by one position. The corresponding LED blinks for a while. 11 ENGLISH 2. Touch the temperature regulator until the required temperature is selected. Daily use Freezing Calendar 1-2 3-4 Freezer blocks 3-6 3-6 3-6 x2 Ice-cube production 3-6 10-12 10-12 10-12 10-12 The symbols show different types of frozen goods. The numbers indicate storage times in months for the appropriate types of frozen goods. Whether the upper or lower value of the indicated storage time is valid depends on the quality of the foods and treating before freezing. Accessories Egg tray This appliance is equipped with tray for the production of ice-cubes. 1. Fill the tray with water. 2. Put the tray in the freezer compartment Caution! Do not use metallic instruments to remove the tray from the freezer. Freezer blocks Two freezer blocks are supplied in the freezer; this increase the length of time for which food will keep in the event of a power failure or breakdown. Freezing fresh food The freezer compartment is suitable for freezing fresh food and storing frozen and deep-frozen food for a long time. x1 Ice tray To freeze small amount of fresh foods it is not necessary to change the present setting. To freeze fresh food activate the Fast Freezing function at least 24 hours before placing the food to be frozen in the freezer compartment. x1 Place the fresh food to be frozen in the bottom compartment. The maximum amount of food that can be frozen in 24 hours is specified on the rating 12 ENGLISH plate, a label located on the inside of the appliance. The freezing process lasts 24 hours: during this period do not add other food to be frozen. When the freezing process is completed, return to the required temperature (see "Fast Freezing function"). In this condition, the refrigerator compartment temperature might drop below 0°C. If this occurs reset the temperature regulator to a warmer setting. Storage of frozen food When activating an appliance for the first time or after a period out of use, before putting the products in the compartment let the appliance run at least 2 hours with the Fast Freezing function turned on. Thawing Deep-frozen or frozen food, prior to being used, can be thawed in the refrigerator compartment or at room temperature, depending on the time available for this operation. Small pieces may even be cooked still frozen, directly from the freezer: in this case, cooking will take longer. Storage of the food in a fridge compartment Cover or wrap the food, particularly if it has a strong flavour. Position the food so that air can circulate freely around it. Positioning the door balconies The freezer drawers ensure that it is quick and easy to find the food package you want. If large quantities of food are to be stored, remove all drawers except for the bottom drawer which needs to be in place to provide good air circulation. Keep the food on all shelves no closer than 15 mm from the door. Warning! In the event of accidental defrosting, for example due to a power failure, if the power has been off for longer than the value shown in the technical characteristics chart under "rising time", the defrosted food must be consumed quickly or cooked immediately, cooled and then re-frozen. To permit storage of food packages of various sizes, the door balconies can be placed at different heights. To make these adjustments proceed as follows: gradually pull upwards the balcony until it comes free, then reposition as desired. ENGLISH 13 Movable shelves The walls of the refrigerator are equipped with a series of runners so that the safety glass shelves can be positioned as desired. This bottle rack can be tilted to store unsealed bottles. To obtain this result, place front hooks of the rack one level higher than the rear hooks. Vegetable Drawers Caution! Do not move the glass shelf above the vegetable drawer to ensure correct air circulation. Bottle rack Place the bottles (with the opening facing front) in the pre-positioned rack. Fruit and vegetables should be placed in these drawers (see the picture). Removal of freezing baskets from the freezer If the rack is positioned horizontally, place only closed bottles. 1 2 ENGLISH The freezing baskets have a limit stop to prevent their accidental removal or falling out. At the time of its removal from the freezer, pull the basket towards yourself (1) and, upon reaching the end point, remove the basket by tilting its front upwards (2). 14 The activation of the fan cooling function increases energy consumption. 1. Press switch (A) to activate fan cooling . The green light (B) appears. At the time of putting it back, slightly lift the front of the basket to insert it into the freezer. Once you are over the end points, push the baskets back in their position. A B Fan - cooling The fan - cooling function lets food cool quickly and keeps a more uniform temperature in the compartment. 2. To deactivate the fan - cooling function press switch (A). The green light (B) disappears. Switch on the fan - cooling function when the ambient temperature exceeds 25°C. Hints and tips Normal operating sounds Hints for fresh food refrigeration The following sounds are normal during operation: To obtain the best performance: • A faint gurgling and bubbling sound from coils sound when refrigerant is pumped. • A whirring and pulsating sound from the compressor when refrigerant is pumped. • A sudden cracking noise from inside appliance caused by thermic dilatation (a natural and not dangerous physical phenomenon). • A faint click noise from the temperature regulator when the compressor switches on or off. Hints for energy saving • Do not open the door frequently or leave it open longer than absolutely necessary. • do not store warm food or evaporating liquids in the refrigerator • do cover or wrap the food, particularly if it has a strong flavour • position food so that air can circulate freely around it Hints for refrigeration Useful hints: • Meat (all types): wrap in a suitable packaging and place it on the glass shelf above the vegetable drawer. Store meat for at most 1-2 days. • Cooked foods, cold dishes: cover and place on any shelf. • Fruit and vegetables: clean thoroughly and place in a special drawer. Bananas, ENGLISH potatoes, onions and garlic must not be kept in the refrigerator if not packed. • Butter and cheese: place in a special airtight container or wrap in an aluminium foil or a polythene bag to exclude as much air as possible. • Bottles: close with a cap and place on the door bottle shelf, or (if available) on the bottle rack. Hints for freezing To help you make the most of the freezing process, here are some important hints: • the maximum quantity of food which can be frozen in 24 hours is shown on the rating plate; • the freezing process takes 24 hours no further food to be frozen should be added during this period; • freeze only top quality, fresh and thoroughly cleaned, foodstuffs; • prepare food in small portions to enable it to be rapidly and completely frozen and to make it possible subsequently to thaw only the quantity required; • wrap up the food in aluminium foil or polythene and make sure that the packages are airtight; • do not allow fresh, unfrozen food to touch food which is already frozen, thus 15 avoiding a rise in temperature of the latter; • lean foods store better and longer than fatty ones; salt reduces the storage life of food; • water ices, if consumed immediately after removal from the freezer compartment, can possibly cause the skin to be freeze burnt; • it is advisable to show the freezing in date on each individual pack to enable you to keep tab of the storage time. Hints for storage of frozen food To obtain the best performance from this appliance, you should: • make sure that the commercially frozen foodstuffs were adequately stored by the retailer; • be sure that frozen foodstuffs are transferred from the foodstore to the freezer in the shortest possible time; • not open the door frequently or leave it open longer than absolutely necessary; • once defrosted, food deteriorates rapidly and cannot be refrozen; • do not exceed the storage period indicated by the food manufacturer. Care and cleaning Warning! Refer to Safety chapters. General warnings Caution! Unplug the appliance before carrying out any maintenance operation. This appliance contains hydrocarbons in its cooling unit; maintenance and recharging must therefore only be carried out by authorized technicians. The accessories and parts of the appliance are not suitable for washing in a dishwasher. 16 ENGLISH Cleaning the interior Before using the appliance for the first time, the interior and all internal accessories should be washed with lukewarm water and some neutral soap to remove the typical smell of a brand-new product, then dried thoroughly. Caution! Do not use detergents or abrasive powders, as these will damage the finish. Initial power on Caution! Before inserting the power plug in to the outlet and switching on the cabinet for the first time, leave the appliance standing upright for at least 4 hours. This will assure a sufficient amount of time for the oil to return to the compressor. Otherwise the compressor or electronic components may sustain damage. 4. If accessible, clean the condenser and the compressor at the back of the appliance with a brush. This operation will improve the performance of the appliance and save energy consumption. Periods of non-operation When the appliance is not in use for long periods, take the following precautions: 1. Disconnect the appliance from electricity supply. 2. Remove all food. 3. Clean the appliance and all accessories. 4. Leave the door/doors open to prevent unpleasant smells. Warning! If you want to keep the appliance switched on, ask somebody to check it once in a while to prevent the food inside from spoiling in case of a power failure. Defrosting of the refrigerator Periodic cleaning Caution! Do not pull, move or damage any pipes and/or cables inside the cabinet. Caution! Do not damage the cooling system. Caution! When moving the cabinet, lift it by the front edge to avoid scratching the floor. The equipment has to be cleaned regularly: 1. Clean the inside and accessories with lukewarm water and some neutral soap. 2. Regularly check the door seals and wipe clean to ensure they are clean and free from debris. 3. Rinse and dry thoroughly. Frost is automatically eliminated from the evaporator of the refrigerator compartment every time the motor compressor stops, during normal use. The defrost water drains out through a trough into a special container at the back of the appliance, over the motor compressor, where it evaporates. It is important to periodically clean the defrost water drain hole in the middle of the ENGLISH 17 refrigerator compartment channel to prevent the water overflowing and dripping onto the food inside. when it is in operation, neither on the internal walls nor on the foods. Defrosting the freezer The freezer compartment is frost free. This means that there is no build up of frost Troubleshooting Warning! Refer to Safety chapters. What to do if... Problem Possible cause Solution The appliance does not operate. The appliance is switched off. Switch on the appliance. The appliance does not operate. The mains plug is not connected to the mains socket correctly. Connect the mains plug to the mains socket correctly. The appliance does not operate. There is no voltage in the mains socket. Connect a different electrical appliance to the mains socket. Contact a qualified electrician. The appliance is noisy. The appliance is not supported properly. Check if the appliance stands stable. The lamp does not work. The lamp is in stand-by mode. Close and open the door. The lamp does not work. The lamp is defective. Contact the nearest Authorised Service Centre. The compressor operates continually. Temperature is set incorrectly. Refer to "Operation" chapter. The compressor operates continually. Many food products were inserted at the same time. Wait a few hours and then check the temperature again. The compressor operates continually. The room temperature is too high. Refer to climate class chart on the rating plate. ENGLISH Problem 18 Possible cause Solution The compressor operates continually. Food products placed in the appliance were too warm. Allow food products to cool to room temperature before storing. The compressor operates continually. The door is not closed correctly. Refer to "Closing the door". The compressor operates continually. The Fast Freezing function is switched on. Refer to "Fast Freezing function". The compressor does not start immediately after pressing Fast Freezing, or after the change of the temperature. This is normal, no error has The compressor starts after occurred. some time. Water flows inside the refrigerator. The water outlet is clogged. Water flows inside the refrigerator. Food products prevent Make sure that food products water from flowing into the do not touch the rear plate. water collector. Water flows on the floor. The melting water outlet is Attach the melting water outlet not connected to the evap- to the evaporative tray. orative tray above the compressor. Temperature cannot be set. The Fast Freezing function is switched on. The temperature in the appliance is too low/too high. The temperature regulator Set a higher/lower temperais not set correctly. ture. The temperature in the appliance is too low/too high. The door is not closed correctly. The temperature in the appliance is too low/too high. The food products temper- Let the food products temperature is too high. ature decrease to room temperature before storage. The temperature in the appliance is too low/too high. Many food products were inserted at the same time. Clean the water outlet. Switch off Fast Freezing function manually, or wait until the function resets automatically to set the temperature. Refer to "Fast Freezing function". Refer to "Closing the door". Insert less food products at the same time. ENGLISH Problem 19 Possible cause Solution The temperature in the appliance is too low/too high. The door has been opened too often. Open the door only if necessary. The temperature in the appliance is too low/too high. The Fast Freezing function is switched on. Refer to "Fast Freezing function". The temperature in the appliance is too low/too high. There is no cold air circula- Make sure that there is cold tion in the appliance. air circulation in the appliance. Side panels of the appliance This is a normal state Make sure that there is at least are warm. caused by operation of the 30 mm of space between each heat exchanger. side of the appliance and the surrounding furniture when the ambient temperature exceeds 38°C. There is too much condensed water on the rear wall of the refrigerator. Door was opened too frequently. Open the door only when necessary. There is too much condensed water on the rear wall of the refrigerator. Door was not closed completely. Make sure the door is closed completely. There is too much condensed water on the rear wall of the refrigerator. Stored food was not wrap- Wrap food in suitable packped. aging before storing it in the appliance. Door does not open easily. You attempted to re-open Wait a few seconds between the door immediately after closing and re-opening of the closing. door. If your appliance is still not working properly after making the above checks, contact the Authorised Service Centre. You can find the list at the end of this manual. Closing the door 1. Clean the door gaskets. 2. If necessary, adjust the door. Refer to the assembly instructions. 3. If necessary, replace the defective door gaskets. Contact the Authorised Service Centre. Replacing the lamp The appliance is equipped with a longlife LED interior light. Only service is allowed to replace the lighting device. Contact your Authorised Service Centre. ENGLISH 20 Technical data Product category Appliance Type Refrigerator - Freezer Installation Type Freestanding Product dimensions Height 1845 mm Width 595 mm Depth 677 mm Net volume Fridge 220 Litre Freezer 91 Litre Defrost system Fridge auto Freezer auto Star rating Rising time 18 hours Freezing capacity 4 kg/24h Energy consumption 0,655 kWh/24h Noise level 43 dB (A) Energy class A++ Voltage 230 - 240 V Frequency 50 Hz The technical information is situated in the rating plate on the internal left side of the appliance and in the energy label. ENGLISH 21 Environmental concerns Recycle materials with the symbol . Put the packaging in relevant containers to recycle it. Help protect the environment and human health by recycling waste of electrical and electronic appliances. Do not dispose of appliances marked with the symbol with the household waste. Return the product to your local recycling facility or contact your municipal office. IKEA guarantee How long is the IKEA guarantee valid? This guarantee is valid for 5 years from the original date of purchase of Your appliance at IKEA. The original sales receipt is required as proof of purchase. If service work is carried out under guarantee, this will not extend the guarantee period for the appliance. Who will execute the service? IKEA service provider will provide the service through its own service operations or authorized service partner network. What does this guarantee cover? The guarantee covers faults of the appliance, which have been caused by faulty construction or material faults from the date of purchase from IKEA. This guarantee applies to domestic use only. The exceptions are specified under the headline “What is not covered under this guarantee?” Within the guarantee period, the costs to remedy the fault e.g. repairs, parts, labour and travel will be covered, provided that the appliance is accessible for repair without special expenditure. On these conditions the EU guidelines (Nr. 99/44/EG) and the respective local regulations are applicable. Replaced parts become the property of IKEA. What will IKEA do to correct the problem? IKEA appointed service provider will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, IKEA service provider or its authorized service partner through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product. 22 ENGLISH What is not covered under this guarantee? • Normal wear and tear. • Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by chemical or electro-chemical reaction, rust, corrosion or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions. • Consumable parts including batteries and lamps. • Non-functional and decorative parts which do not affect normal use of the appliance, including any scratches and possible color differences. • Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems or soap drawers. • Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damages can be proved to have been caused by production faults. • Cases where no fault could be found during a technician’s visit. • Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where non-original parts have been used. • Repairs caused by installation which is faulty or not according to specification. • The use of the appliance in a nondomestic environment i.e. professional use. • Transportation damages. If a customer transports the product to their home or other address, IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the product to the customer's delivery address, then damage to the product that occurs during this delivery will be covered by this guarantee. • Cost for carrying out the initial installation of the IKEA appliance. However, if an IKEA service provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the service provider or its authorized service partner will reinstall the repaired appliance or install the replacement, if necessary. This restriction do not apply to fault-free work carried out by a qualified specialist using our original parts in order to adapt the appliance to the technical safety specifications of another EU country. How country law applies The IKEA guarantee gives You specific legal rights, which covers or exceed local demands. However these conditions do not limit in any way consumer rights described in the local legislation. Area of validity For appliances which are purchased in one EU country and taken to another EU country, the services will be provided in the framework of the guarantee conditions normal in the new country. An obligation to carry out services in the framework of the guarantee exists only if the appliance complies and is installed in accordance with: • the technical specifications of the country in which the guarantee claim is made; • the Assembly Instructions and User Manual Safety Information; The dedicated After Sales Service for IKEA appliances: Please do not hesitate to contact IKEA After Sales Service to: 1. make a service request under this guarantee; ENGLISH 2. ask for clarification on installation of the IKEA appliance in the dedicated IKEA kitchen furniture. The service won’t provide clarifications related to: • the overall IKEA kitchen installation; • connections to electricity (if machine comes without plug and cable), to water and to gas since they have to be executed by an authorized service engineer. 3. ask for clarification on user manual contents and specifications of the IKEA appliance. To ensure that we provide you with the best assistance, please read carefully the Assembly Instructions and/or the User Manual section of this booklet before contacting us. How to reach us if You need our service Please refer to the last page of this manual for the full list of IKEA appointed contacts and relative national phone numbers. In order to provide You with a quicker service, we recommend that You use the specific phone numbers listed at the end of this manual. Always refer to the numbers listed in the booklet of the specific appliance You need an assistance for. Before calling us, assure that You have to hand the IKEA article number (8 digit code) and the Serial Number (8 digit code that can be found on the rating plate) for the appliance of which you need our assistance. 23 SAVE THE SALES RECEIPT! It is Your proof of purchase and required for the guarantee to apply. Note that the receipt reports also the IKEA article name and number (8 digit code) for each of the appliances you have purchased. Do You need extra help? For any additional questions not related to After Sales of your appliances, please contact our nearest IKEA store call centre. We recommend you read the appliance documentation carefully before contacting us. 24 Country België Belgique Phone number 070 246016 Česká republika 00359888164080 0035924274080 246 019721 Danmark 70 15 09 09 Deutschland +49 1806 33 45 32* Ελλάδα España България Call Fee Opening time Binnenlandse gesprekskosten 8 tot 20 Weekdagen Tarif des appels nationaux 8 à 20. En semaine Такса за повикване от страната От 9 до 18 ч в работни дни Cena za místní hovor 8 až 20 v pracovních dnech man. - fre. 09.00 - 20.00 lør. - søn. 09.00 - 18.00 Landstakst 211 176 8276 * 0,20 €/Verbindung aus dem Festnetz max. 0,60 €/Verbindung aus dem Mobilfunknetz Υπεραστική κλήση 8 έως 20 κατά τις εργάσιμες ημέρες 91 1875537 Tarifa de llamadas nacionales De 8 a 20 en días laborables France 0170 36 02 05 Tarif des appels nationaux Hrvatska 00385 1 6323 339 Trošak poziva 27 lipa po minuti Ireland 0 14845915 National call rate 9 à 21. En semaine radnim danom od ponedjeljka do petka od 08:00 do 16:00 8 till 20 Weekdays Ísland 5880503 Italia 02 00620818 Innanlandsgjald fyrir síma Tariffa applicata alle chiamate nazionali dalle 8 alle 20 nei giorni feriali Κυπρος 22 030 529 Υπεραστική κλήση 8 έως 20 κατά τις εργάσιμες ημέρες Werktags von 8.00 bis 20.00 9 til 18. Virka daga Lietuva 5 230 06 99 Nacionalinių pokalbių tarifai Pr. - Ketv.: 8:00 - 12:00, 12:45 - 17:00 Pnkt.: 8:00 - 12:00, 12:45 - 15:45 Magyarország Belföldi díjszabás Hétköznap 8 és 10 óra között Geen extra kosten. Alleen lokaal tarief. ma-vr: 8.00 - 21.00 zat: 9.00 - 21.00 zon / pub. vakantie: 10.00 - 18.00 Norge 061 998 0549 0900 - 235 45 32 (0900-BEL IKEA) 0031 - 50 316 8772 (internationaal) 22 72 35 00 Takst innland 8 til 20 ukedager Österreich +43-1-2056356 max. 10 Cent/min. Mo - Fr 8.00 - 20.00 Uhr Polska 801 400 711 Stawka wg taryfy krajowej Portugal 211557985 Chamada Nacional România 021 211 08 88 Россия 8 495 6662929 Tarif apel naţional Действующие телефонные тарифы Tarif für Anrufe im Bundesgebiet Od 8 do 20 w dni robocze 9 às 21. Dias de Semana *excepto feriados 8 - 20 în zilele lucrătoare с 8 до 20 по рабочим дням Время московское 8 bis 20 Werktage Nederland Luxembourg Schweiz Suisse 031 5500 324 Svizzera Slovensko (02) 3300 2554 Suomi 030 6005203 Sverige 0775 700 500 Україна United Kingdom 044 586 2078 020 3347 0044 +381 11 7 555 444 (ако позивате изван Србије) Србија 011 7 555 444 (ако позивате из Србије) Eesti, Latvija, Slovenija Tarif des appels nationaux Tariffa applicata alle chiamate nazionali Cena vnútroštátneho hovoru Lankapuhelinverkosta 0,0835 €/puhelu + 0,032 €/min Matkapuhelinverkosta 0,192 €/min 8 à 20. En semaine dalle 8 alle 20 nei giorni feriali 8 až 20 v pracovných dňoch arkipäivisin 8.00 - 20.00 Міжміськи дзвінки платні National call rate mån-fre 8.30 - 20.00 lör-sön 9.30 - 18.00 9 - 21 В робочі дні 9 till 21. Weekdays Цена позива у националном саобраћају Понедељак – субота: 09 – 20 Недеља: 09 – 18 lokalsamtal (lokal taxa) www.ikea.com * 25 26 27 280158316-A-292019 © Inter IKEA Systems B.V. 2019 21552 AA-1082308-4
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