IKEA | GÖRLIG | User manual | IKEA GÖRLIG User Manual

IKEA GÖRLIG User Manual
GÖRLIG
GB
ENGLISH
Please refer to the last page of this manual for the full list of IKEA
appointed After Sales Service Provider and relative national phone
numbers.
ENGLISH
4
4
ENGLISH
Contents
Safety information
Safety instructions
Installation
Product description
Before first use
Daily use
Using the accessories
Additional functions
4
6
8
9
9
10
12
12
Hints and tips
Care and cleaning
Troubleshooting
Technical data
Energy efficiency
Environmental concerns
IKEA guarantee
12
17
19
20
21
22
22
Subject to change without notice.
Safety information
Before the installation and use of the appliance, carefully read
the supplied instructions. The manufacturer is not responsible if
an incorrect installation and use causes injuries and damage.
Always keep the instructions with the appliance for future
reference.
Children and vulnerable people safety
•
•
•
•
•
This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning
the use of the appliance in a safe way and understand the
hazards involved.
Children between 3 and 8 years of age and persons with
very extensive and complex disabilities shall be kept away
from the appliance unless continuously supervised.
Children of less than 3 years of age should be kept away
from the appliance unless continuously supervised.
Do not let children play with the appliance.
Keep all packaging away from children and dispose of it
appropriately.
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•
•
•
Keep children and pets away from the appliance when it
operates or when it cools down. Accessible parts may
become hot during use.
If the appliance has a child safety device, it should be
activated.
Children shall not carry out cleaning and user maintenance of
the appliance without supervision.
General Safety
•
•
•
•
•
•
•
•
•
5
Only a qualified person must install this appliance and
replace the cable.
WARNING: The appliance and its accessible parts become
hot during use. Care should be taken to avoid touching
heating elements.
Always use oven gloves to remove or put in accessories or
ovenware.
Before any maintenance, cut the power supply.
WARNING: Ensure that the appliance is switched off before
replacing the lamp to avoid the possibility of electric shock.
Do not use the appliance before installing it in the built-in
structure.
Do not use a steam cleaner to clean the appliance.
Do not use harsh abrasive cleaners or sharp metal scrapers
to clean the glass door since they can scratch the surface,
which may result in shattering of the glass.
If the mains power supply cable is damaged, it must be
replaced by the manufacturer, its Authorised Service Centre
or similarly qualified persons to avoid an electrical hazard.
6
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Safety instructions
Installation
Warning! Only a qualified
person must install this
appliance.
• Remove all the packaging.
• Do not install or use a damaged
appliance.
• Follow the installation instructions
supplied with the appliance.
• Always take care when moving the
appliance as it is heavy. Always use
safety gloves and enclosed footwear.
• Do not pull the appliance by the handle.
• Install the appliance in a safe and
suitable place that meets installation
requirements.
• Keep the minimum distance from other
appliances and units.
• Before mounting the appliance, check if
the oven door opens without restraint.
Cabinet minimum
height (Cabinet under the worktop minimum height)
580 (600) mm
Cabinet width
560 mm
Cabinet depth
550 (550) mm
Height of the front of
the appliance
589 mm
Height of the back of
the appliance
570 mm
Width of the front of
the appliance
594 mm
Width of the back of
the appliance
558 mm
Depth of the appliance
561 mm
Built in depth of the
appliance
540 mm
Depth with open
door
1007 mm
Ventilation opening
minimum size. Opening placed on the
bottom rear side
560x20 mm
Mains supply cable
length. Cable is
placed in the right
corner of the back
side
1100 mm
Mounting screws
4x25 mm
Electrical connection
Warning! Risk of fire and electric
shock.
• All electrical connections should be made
by a qualified electrician.
• The appliance must be earthed.
• Make sure that the parameters on the
rating plate are compatible with the
electrical ratings of the mains power
supply.
• Always use a correctly installed
shockproof socket.
• Do not use multi-plug adapters and
extension cables.
• Make sure not to cause damage to the
mains plug and to the mains cable.
Should the mains cable need to be
replaced, this must be carried out by our
Authorised Service Centre.
• Do not let mains cables touch or come
near the appliance door or the niche
below the appliance, especially when it
operates or the door is hot.
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• The shock protection of live and
insulated parts must be fastened in such
a way that it cannot be removed without
tools.
• Connect the mains plug to the mains
socket only at the end of the installation.
Make sure that there is access to the
mains plug after the installation.
• If the mains socket is loose, do not
connect the mains plug.
• Do not pull the mains cable to disconnect
the appliance. Always pull the mains
plug.
• Use only correct isolation devices: line
protecting cut-outs, fuses (screw type
fuses removed from the holder), earth
leakage trips and contactors.
• The electrical installation must have an
isolation device which lets you disconnect
the appliance from the mains at all poles.
The isolation device must have a contact
opening width of minimum 3 mm.
Use
Warning! Risk of injury, burns
and electric shock or explosion.
• This appliance is for household use only.
• Do not change the specification of this
appliance.
• Make sure that the ventilation openings
are not blocked.
• Do not let the appliance stay unattended
during operation.
• Deactivate the appliance after each use.
• Be careful when you open the appliance
door while the appliance is in operation.
Hot air can release.
• Do not operate the appliance with wet
hands or when it has contact with water.
• Do not apply pressure on the open door.
• Do not use the appliance as a work
surface or as a storage surface.
• Open the appliance door carefully. The
use of ingredients with alcohol can cause
a mixture of alcohol and air.
7
• Do not let sparks or open flames to come
in contact with the appliance when you
open the door.
• Do not put flammable products or items
that are wet with flammable products in,
near or on the appliance.
Warning! Risk of damage to the
appliance.
• To prevent damage or discoloration to
the enamel:
– do not put ovenware or other objects
in the appliance directly on the
bottom.
– do not put aluminium foil directly on
the bottom of cavity of the
appliance.
– do not put water directly into the hot
appliance.
– do not keep moist dishes and food in
the appliance after you finish the
cooking.
– be careful when you remove or
install the accessories.
• Discoloration of the enamel or stainless
steel has no effect on the performance of
the appliance.
• Use a deep pan for moist cakes. Fruit
juices cause stains that can be
permanent.
• This appliance is for cooking purposes
only. It must not be used for other
purposes, for example room heating.
• Always cook with the oven door closed.
• If the appliance is installed behind a
furniture panel (e.g. a door) make sure
the door is never closed when the
appliance is in operation. Heat and
moisture can build up behind a closed
furniture panel and cause subsequent
damage to the appliance, the housing
unit or the floor. Do not close the
furniture panel until the appliance has
cooled down completely after use.
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Care and Cleaning
Warning! Risk of injury, fire, or
damage to the appliance.
• Before maintenance, deactivate the
appliance and disconnect the mains plug
from the mains socket.
• Make sure the appliance is cold. There is
a risk that the glass panels can break.
• Replace immediately the door glass
panels when they are damaged. Contact
the Authorised Service Centre.
• Be careful when you remove the door
from the appliance. The door is heavy!
• Clean regularly the appliance to prevent
the deterioration of the surface material.
• Fat and food remaining in the appliance
can cause fire.
• If you use an oven spray, obey the safety
instructions on the packaging.
• Do not remove the knobs from the
appliance.
Internal lighting
Warning! Risk of electric shock.
• The type of light bulb or halogen lamp
used for this appliance is for household
appliances only. Do not use it for house
lighting.
8
• Before replacing the lamp, disconnect
the appliance from the power supply.
• Use only lamps with the same
specifications.
Service
• To repair the appliance contact the
Authorised Service Centre.
• Use original spare parts only.
Disposal
Warning! Risk of injury or
suffocation.
• Disconnect the appliance from the mains
supply.
• Cut off the mains electrical cable close to
the appliance and dispose of it.
• Remove the door to prevent children and
pets to get closed in the appliance.
• Packaging material:
The packaging material is recyclable.
Plastic parts are marked with
international abbreviations such as PE,
PS, etc. Dispose of the packaging
material in the containers provided for
this purpose at your local waste
management facility.
Installation
Warning! Refer to Safety
chapters.
Assembly
Refer to the Assembly Instructions
for the installation.
Electrical installation
Warning! Only a qualified
person must do the electrical
installation.
The manufacturer is not
responsible if you do not follow
the safety precautions from the
Safety chapters.
This oven is only supplied with a main
cable.
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9
Cable
Cable types applicable for installation or
replacement:
H07 RN-F, H05 RN-F, H05 RRF, H05 VV-F,
H05 V2V2-F (T90), H05 BB-F
For the section of the cable refer to the total
power on the rating plate. You can also
refer to the table:
Total power (W)
maximum 1380
Total power (W)
Section of the cable
(mm²)
maximum 2300
3x1
maximum 3680
3 x 1.5
The earth cord (green / yellow cable) must
be 2 cm longer than phase and neutral
cables (blue and brown cables).
Section of the cable
(mm²)
3 x 0.75
Product description
General overview
2
3
4
1
5
6
4
9
8
3
2
1
Accessories
• Wire shelf x 1
For cookware, cake tins, roasts.
7
1
2
3
4
5
6
7
8
9
Control panel
Knob for the heating functions
Control knob
Temperature indicator
Air vents for the cooling fan
Grill
Lamp
Rating plate
Shelf positions
• Baking tray x 1
For cakes and biscuits.
Before first use
Warning! Refer to Safety
chapters.
Initial Cleaning
Remove all accessories from the oven.
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10
Refer to "Care and cleaning"
chapter.
Clean the oven and the accessories before
first use.
Put the accessories back to their initial
position.
Preheating
1. Set the function
and the maximum
temperature.
2. Let the oven operate for 1 hour.
and set the maximum
3. Set the function
temperature.
4. Let the oven operate for 15 minutes.
5. Turn off the oven and let it cool down.
Accessories can become hotter than usual.
The oven can emit an odour and smoke.
Make sure that the airflow in the room is
sufficient.
Using the Mechanical child lock
The oven has the child lock installed. It is on
the right side of the oven, below the control
panel.
To open the oven door with the child lock:
2. Open the door.
Close the oven door without pulling the
child lock.
To remove the child lock, open the oven
door and remove the child lock with the torx
key. The torx key is in the oven fitting bag.
Screw back the screw into the hole after
removing the child lock.
Warning! Be careful not to
scratch the control panel.
1. Pull and hold the child lock handle up as
shown in the picture.
Daily use
Warning! Refer to Safety
chapters.
Setting a heating function
1. Turn the knob for the heating functions
to select a heating function.
2. Turn the control knob to select the
temperature.
The lamp turns on when the oven operates.
3. To turn off the oven, turn the knobs to
the off position.
Heating functions
Heating function
Application
The oven is off.
Off position
To bake cakes with crispy
bottom and to preserve
Bottom Heat food.
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Heating function
Fast Grilling
Application
To grill flat food in large
quantities and to toast
bread.
To bake and roast food on
one shelf position.
Conventional
(Top and
Bottom Heat)
This function is designed to
save energy during cookECO Cooking ing. For the cooking instructions refer to "Hints
and tips" chapter, ECO
Cooking. The oven door
should be closed during
cooking so that the function is not interrupted and
to ensure that the oven operates with the highest energy efficiency possible.
When you use this function,
the temperature in the
cavity may differ from the
set temperature. The heating power may be reduced. For general energy
saving recommendations
refer to "Energy Efficiency"
chapter, Energy Saving.This function was used
to comply with the energy
efficiency class according
to EN 60350-1. When you
use this function the lamp
automatically turns off.
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12
Using the accessories
Warning! Refer to Safety
chapters.
Inserting the accessories
Baking tray:
Push the baking tray between the guide
bars of the shelf support.
Wire shelf:
Push the shelf between the guide bars of
the shelf support .
Additional functions
Cooling fan
Safety thermostat
When the oven operates, the cooling fan
turns on automatically to keep the surfaces
of the oven cool. If you turn off the oven, the
cooling fan stops.
Incorrect operation of the oven or defective
components can cause dangerous
overheating. To prevent this, the oven has a
safety thermostat which interrupts the
power supply. The oven turns on again
automatically when the temperature drops.
Hints and tips
Cooking recommendations
Whenever preheating, remove the wire
shelves and trays from the cavity to have
the fastest performance.
The oven has four shelf positions. Count the
shelf positions from the bottom of the cavity.
Moisture can condense in the oven or on
the door glass panels during cooking.
Always stand back from the oven when you
open the oven door.
When the oven cools down, clean the cavity
with a soft cloth.
Baking cakes
Do not open the oven door before 3/4 of
the set cooking time is up.
Cooking meat and fish
Leave the meat for approximately 15
minutes before carving so that the juice
does not seep out.
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13
To prevent too much smoke in the oven
during roasting, add some water into the
deep pan. To prevent the smoke
condensation, add water each time after it
dries up.
Initially, monitor the performance when you
cook. Find the best settings (heat setting,
cooking time, etc.) for your cookware,
recipes and quantities when you use this
appliance.
Cooking times
Cooking times depend on the type of food,
its consistency, and volume.
Cooking table
Quantity
(kg)
Food
Function Shelf position
Temperature
(°C)
Time (min)
1
Lamb
2
180
110 - 130
1
Veal / Beef
2
190
70 - 100
1.2
Chicken / Rabbit
2
190
70 - 80
1.5
Duck
1
160
120 - 150
3
Goose
1
160
150 - 200
4
Turkey
1
180
210 - 240
1
Fish
2
190
30 - 40
1
Stuffed pepperoni tomatoes / Roasted potatoes
2
190
50 - 70
-
Instant cakes
2
160
45 - 55
1
Pies
2
170
80 - 100
-
Biscuits
3
140
25 - 35
2
Lasagne
2
180
45 - 60
1
White bread
2
190, preheat 50 - 60
for 10 minutes
1
Pizza
1
190, preheat 25 - 35
for 10 minutes
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ECO Cooking
For best results follow
suggestions listed in the table
below.
Food
Accessories
Temperature
(°C)
Shelf position
Time (min)
Sweet rolls, 12
pieces
baking tray or dripping
pan
180
2
35 - 40
Rolls, 9 pieces
baking tray or dripping
pan
180
2
35 - 40
Pizza, frozen,
0.35 kg
wire shelf
220
2
35 - 40
Swiss roll
baking tray or dripping
pan
170
2
30 - 40
Brownie
baking tray or dripping
pan
180
2
30 - 40
Soufflè, 6 pieces ceramic ramekins on wire 200
shelf
3
30 - 40
Sponge flan
base
flan base tin on wire shelf 170
2
20 - 30
Victoria Sandwich
baking dish on wire shelf
170
2
35 - 45
Poached fish,
0.3 kg
baking tray or dripping
pan
180
3
35 - 45
Whole fish, 0.2
kg
baking tray or dripping
pan
180
3
35 - 45
Fish fillet, 0.3 kg pizza pan on wire shelf
180
3
35 - 45
Pouched meat,
0.25 kg
baking tray or dripping
pan
200
3
40 - 50
Shashlik, 0.5 kg
baking tray or dripping
pan
200
3
25 - 35
Cookies, 16
pieces
baking tray or dripping
pan
180
2
20 - 30
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Food
Accessories
Temperature
(°C)
Shelf position
Time (min)
Macaroons, 20
pieces
baking tray or dripping
pan
180
2
40 - 45
Muffins, 12
pieces
baking tray or dripping
pan
170
2
30 - 40
Savory pastry,
16 pieces
baking tray or dripping
pan
170
2
35 - 45
Short crust biscuits, 20 pieces
baking tray or dripping
pan
150
2
40 - 50
Tartlets, 8
pieces
baking tray or dripping
pan
170
2
20 - 30
Poached vegetables, 0.4 kg
baking tray or dripping
pan
180
3
35 - 40
Vegetarian
omelette
pizza pan on wire shelf
200
3
30 - 45
Vegetables,
baking tray or dripping
mediterrean 0.7 pan
kg
180
4
35 - 40
ECO Cooking - recommended accessories
Use the dark and non-reflective tins and
containers. They have better heat
Accessories
Pizza pan, dark, non-reflective
Size
28 cm diameter
Baking dish, dark, non-re- 26 cm diameter
flective
absorption than the light colour and
reflective dishes.
Picture
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16
Accessories
Size
Picture
Ramekins, ceramic
8 cm diameter, 5 cm
height
Flan base tin, dark, nonreflective
28 cm diameter
Information for test institutes
Tests according to IEC 60350-1.
Food
Small
cake
Function
Accessories
Convention- Baking
al (Top and tray
Bottom
Heat)
Shelf Temperposi- ature
tion
(°C)
Time (min)
Comments
3
170
20 - 30
Put 20 small
cakes per one
baking tray.
Apple pie Convention- Wire
al (Top and shelf
Bottom
Heat)
1
170
80 - 120
Use 2 tins (20 cm
diameter), diagonally shifted.
Sponge
cake
Convention- Wire
al (Top and shelf
Bottom
Heat)
2
170
35 - 45
Use a cake mould
(26 cm diameter).
Short
bread
Convention- Baking
al (Top and tray
Bottom
Heat)
3
150
20 - 35
Preheat the oven
for 10 minutes.
Toast
4-6
pieces
Grilling
3
max.
2 - 4 minutes
first side; 2 - 3
minutes second side
Preheat the oven
for 3 minutes.
Wire
shelf
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Food
Beef burger
6 pieces,
0.6 kg
Function
Grilling
Accessories
Wire
shelf and
dripping
pan
Shelf Temperposi- ature
tion
(°C)
3
max.
Time (min)
20 - 30
Comments
Put the wire shelf
on the third level
and the dripping
pan on the second level of the
oven. Turn the
food halfway
through the cooking time.
Preheat the oven
for 3 minutes.
Care and cleaning
Warning! Refer to Safety
chapters.
Notes on cleaning
Clean the front of the oven with a soft cloth with warm water and a mild
cleaning agent.
To clean metal surfaces, use a dedicated cleaning agent.
Cleaning
Agents
Clean stubborn stains with a special oven cleaner.
Clean the oven cavity after each use. Fat accumulation or other food remains may cause fire.
Moisture can condense in the oven or on the door glass panels. To decrease the condensation, operate the oven for 10 minutes before cooking.
Everyday Use
Dry the cavity with a soft cloth after each use.
Clean all accessories after each use and let them dry. Use a soft cloth with
warm water and a cleaning agent. Do not clean the accessories in a dishwasher.
Accessories
Do not clean the non-stick accessories using aggressive agents, sharpedged objects or in a dishwasher
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Stainless steel or aluminium ovens
4
3
Clean the oven door with a damp cloth or
sponge only. Dry it with a soft cloth.
Do not use steel wool, acids or abrasive
materials as they can damage the oven
surface. Clean the oven control panel with
the same precautions.
Cleaning the door gasket
Regularly do a check of the door gasket.
The door gasket is around the frame of the
oven cavity. Do not use the oven if the door
gasket is damaged. Contact an Authorised
Service Centre.
To clean the door gasket, refer to the
general information about cleaning.
Close the oven door
halfway to the first
opening position.
Then pull forward
and remove the
door from its seat.
5
Put the door on a
soft cloth on a
stable surface.
6
Cleaning the oven door
The oven door has two glass panels. You
can remove the oven door and the internal
glass panel to clean it.
The oven door can close if you
try to remove the internal glass
panel before you remove the
oven door.
Caution! Do not use the
appliance without the internal
glass panel.
1
90°
Release the locking
system to remove
the internal glass
panel. Turn the two
fasteners by 90°.
7
2
1
Open the door fully
and hold the two
door hinges.
Remove the
fasteners from their
seats.
Lift and turn the
levers on the two
hinges with a
screwdriver.
2
First lift carefully
and then remove
the glass panel.
Pull the door trim to the front to remove it
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19
Clean the glass panel with water and soap.
Dry the glass panel carefully.
When the cleaning is completed, install the
glass panel and the oven door. Do the
above steps in the opposite sequence.
Make sure that you install the internal glass
panel in the seats correctly and in the
correct sequence. The inner glass panel has
a symbol printed in the corner on one side.
The symbol must face the outside of the
door and the external glass panel.
Replacing the lamp
Put a cloth on the bottom of the interior of
the oven. It prevents damage to the lamp
glass cover and the cavity.
Warning! Danger of
electrocution! Disconnect the fuse
before you replace the lamp.
The lamp and the lamp glass
cover can be hot.
1. Turn off the oven.
2. Remove the fuses from the fuse box or
turn off the circuit breaker.
3. Turn the lamp glass cover
counterclockwise to remove it.
4. Clean the glass cover.
5. Replace the oven light bulb with a 25
W, 230 V (50 Hz), 300 °C heat resistant
oven light bulb (connection type: E14).
6. Install the glass cover.
Troubleshooting
Warning! Refer to Safety
chapters.
What to do if...
Problem
Possible cause
Remedy
The oven does not heat up.
The oven is deactivated.
Activate the oven.
The oven does not heat up.
The fuse is blown.
Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again
and again, contact a qualified electrician.
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20
Problem
Possible cause
Remedy
The lamp does not operate.
The lamp is defective.
Replace the lamp.
Steam and condensation
settle on the food and in the
cavity of the oven.
You left the dish in the oven
for too long.
Do not leave the dishes in
the oven for longer than 15 20 minutes after the cooking
process ends.
The lamp is turned off.
The ECO Cooking function is
turned on.
Normal behaviour of the
ECO Cooking function. Refer
to "Daily Use" chapter,
Heating Functions.
Service data
If you cannot find a solution to the problem
yourself, contact an Authorised Service
Centre.
the front frame of the oven cavity. Do not
remove the rating plate from the oven
cavity.
The necessary data for the service centre is
on the rating plate. The rating plate is on
We recommend that you write the data here:
Model (MOD.)
.........................................
Product number (PNC)
.........................................
Serial number (S.N.)
.........................................
Technical data
Technical data
Dimensions (internal)
Width
Height
Depth
Area of baking tray
1140 cm²
Top heating element
800 W
Bottom heating element
1000 W
Grill
1650 W
408 mm
329 mm
417 mm
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21
Total rating
2500 W
Voltage
220 - 240 V
Frequency
50 - 60 Hz
Number of functions
4
Energy efficiency
Product Information and Product Information Sheet*
Supplier's name
IKEA
Model identification
GÖRLIG 704.430.75
Energy Efficiency Index
94.9
Energy efficiency class
A
Energy consumption with a standard load, conventional mode
0.75 kWh/cycle
Number of cavities
1
Heat source
Electricity
Volume
56 l
Type of oven
Built-In Oven
Mass
24.7 kg
* For European Union according to EU Regulations 65/2014 and 66/2014.
For Republic of Belarus according to STB 2478-2017, Appendix G; STB 2477-2017, Annexes A and B.
For Ukraine according to 568/32020.
Energy efficiency class is not applicable for Russia.
EN 60350-1 - Household electric cooking appliances - Part 1: Ranges, ovens, steam ovens
and grills - Methods for measuring performance.
Energy saving
The oven contains features which
help you save energy during
everyday cooking.
General hints
Make sure that the oven door is closed
properly when the oven operates. Do not
open the door too often during cooking.
ENGLISH
Keep the door gasket clean and make sure
it is well fixed in its position.
Use metal dishes to improve energy saving.
When possible, do not preheat the oven
before you put the food inside.
When the cooking duration is longer than
30 minutes, reduce the oven temperature to
minimum 3 - 10 minutes before the end of
the cooking time, depending on the
duration of the cooking. The residual heat
inside the oven will continue to cook.
Use the residual heat to warm up other
dishes.
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Keep breaks between baking as short as
possible when you prepare few dishes at
one time.
Keep food warm
Choose the lowest possible temperature
setting to use residual heat and keep a
meal warm.
ECO Cooking
Function designed to save energy during
cooking.
When you use this function the lamp
automatically turns off.
Environmental concerns
Recycle materials with the symbol . Put
the packaging in relevant containers to
recycle it. Help protect the environment and
human health by recycling waste of
electrical and electronic appliances. Do not
dispose of appliances marked with the
symbol with the household waste. Return
the product to your local recycling facility or
contact your municipal office.
IKEA guarantee
How long is the IKEA guarantee valid?
Who will execute the service?
This guarantee is valid for five (5) years two (2) years if the appliance is named
LAGAN or TILLREDA - from the original
date of purchase of your appliance at IKEA
or from the installation date with maximum
limit of three months from the purchase
date. The original sales receipt, is required
as proof of purchase. If service work is
carried out under guarantee, this will not
extend the guarantee period for the
appliance. Once a warranted product has
been replaced, the replaced product
warranty will be valid for the balance
period from date of original purchase
invoice.
IKEA service provider will provide the
service through its own service operations
or authorized service partner network.
What does this guarantee cover?
• The guarantee covers faults of the
appliance, which have been caused by
faulty construction or material faults from
the date of purchase from IKEA or from
the installation date with maximum limit
of three months from the purchase date.
• This guarantee applies to domestic use
only.
• The exceptions are specified under the
headline “What is not covered under this
guarantee?” Within the guarantee
period.
ENGLISH
• The costs to remedy the fault e.g. repairs,
parts, labour and travel will be covered,
provided that the appliance is accessible
for repair without special expenditure.
On these conditions the respective local
regulations are applicable.
• Replaced parts become the property of
IKEA.
• In case of non-repairable product, the
retail value of the replacement will not
exceed the purchase price that was paid
by the customer
What will IKEA do to correct the problem?
• IKEA appointed Service Provider will
examine the product and decide, at its
sole discretion, if it is covered under this
guarantee. If considered covered, IKEA
Service Provider or its authorized service
partner through its own service
operations, will then, at its sole
discretion, either repair the defective
product or replace it with the same or a
comparable product.
What is not covered under this
guarantee?
• Normal wear and tear.
• Deliberate or negligent damage,
damage caused by failure to observe
operating instructions, incorrect
installation or by connection to the
wrong voltage, damage caused by
chemical or electro-chemical reaction,
rust, corrosion or water damage
including but not limited to damage
caused by excessive lime in the water
supply, damage caused by abnormal
environmental conditions.
• Consumable parts including batteries
and lamps.
• Non-functional and decorative parts
which do not affect normal use of the
appliance, including any scratches and
possible colour differences.
• Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
23
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
• Cases where no fault could be found
during a technician’s visit.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where
non-original parts have been used.
• Repairs caused by installation which is
faulty or not according to specification.
• The use of the appliance in a nondomestic environment i.e. professional
use.
• Damage resulting from power outage,
power surges or dips, fluctuating voltage
or improper voltage All workout parts
are not covered by the guarantee e.g.:
filters and cleanliness.
• Transportation damages. If a customer
transports the product to his home or
another address, IKEA is not liable for
any damage that may occur during
transport. However, if IKEA delivers the
product to the customer’s delivery
address, then damage to the product
that occurs during this delivery will be
covered by IKEA.
• Cost for carrying out the initial
installation of the IKEA appliance.
However, if an IKEA service provider or
its authorized service partner repairs or
replaces the appliance under the terms
of this guarantee, the service provider or
its authorized service partner will reinstall the repaired appliance or install
the replacement, if necessary.
• All plumping and electrical installation,
are not the responsibility of IKEA, and
customer must complete these work
before the execution work.
How country law applies
ENGLISH
The IKEA guarantee gives You specific legal
rights, which covers or exceed local
demands. However these conditions do not
limit in any way consumer rights described
in the local legislation.
Area of validity
This warranty is valid only in the country
where the product has been purchased; the
services will be provided in the framework
of the guarantee conditions.
An obligation to carry out services in the
framework of the guarantee exists only if
the appliance complies and is installed in
accordance with:
• the technical specifications of the country
in which the guarantee claim is made;
• the Assembly Instructions and User
Manual Safety Information;
The dedicated After Sales Service for
IKEA appliances:
Please don’t hesitate to contact IKEA
appointed After Sales Service Provider to:
• make a service request under this
guarantee;
• ask for clarifications on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture;
• ask for clarification on functions of IKEA
appliances.
To ensure that we provide you with the best
assistance, please read carefully the
Assembly Instructions and/or the User
Manual before contacting us.
How to reach us if You need our service
Please refer to the last page of this manual
for the full list of IKEA appointed contacts
and relative national phone numbers.
24
In order to provide You with a
quicker service, we recommend
that You use the specific phone
numbers listed at the end of this
manual. Always refer to the
numbers listed in the booklet of
the specific appliance You need
an assistance for. Before calling
us, assure that You have to hand
the IKEA article number (8 digit
code) and the Serial Number (8
digit code that can be found on
the rating plate) for the
appliance of which you need our
assistance.
SAVE THE SALES RECEIPT! It is
your proof of purchase and
required for the guarantee to
apply. The sales receipt also
reports the IKEA name and
article number (8 digit code) for
each of the appliances you have
purchased.
25
UNITED ARAB EMIRATES
Toll free:
: ‫رﻗﻢ ﻣﺠﺎﻧﻲ‬
: ‫ﻣﻮﻗﻊ اﻹﻧﺘﺮﻧﺖ‬
8 004 532
Web:
www.IKEA.com
QATAR
Toll free:
8 004 532
Web:
e-mail:
www.IKEA.qa
Ikea_qatar@alfuttaim.com
: ‫رﻗﻢ ﻣﺠﺎﻧﻲ‬
: ‫ﻣﻮﻗﻊ اﻹﻧﺘﺮﻧﺖ‬
: ‫اﻟﺒﺮﻳﺪ اﻹﻟﻜﺘﺮوﻧﻲ‬
EGYPT
Hotline:
16576
Web:
www.IKEA.eg
e-mail: IkeaCairo.customerservice@alfuttaim.com
: ‫اﻟﺨﻂ اﻟﺴﺎﺧﻦ‬
: ‫ﻣﻮﻗﻊ اﻹﻧﺘﺮﻧﺖ‬
: ‫اﻟﺒﺮﻳﺪ اﻹﻟﻜﺘﺮوﻧﻲ‬
STATE OF KUWAIT
Contact centre:
: ‫ﻣﺮﻛﺰ اﻻﺗﺼﺎل‬
: ‫ﻣﻮﻗﻊ اﻹﻧﺘﺮﻧﺖ‬
: ‫اﻟﺒﺮﻳﺪ اﻹﻟﻜﺘﺮوﻧﻲ‬
+965 18 40 40 8
Web:
www.IKEA.com.kw
e-mail:
info@IKEA.com.kw
JORDAN
Contact centre:
www.IKEA.jo
: ‫ﻣﺮﻛﺰ اﻻﺗﺼﺎل‬
: ‫ﻣﻮﻗﻊ اﻹﻧﺘﺮﻧﺖ‬
92000-4532
: ‫ﻣﺮﻛﺰ اﻻﺗﺼﺎل‬
+962 6 400 1000
Web:
KINGDOM OF SAUDI ARABIA
Contact centre:
Our phone lines are
open:
Saturday - Thursday
Friday
: ‫ﺧﻄﻮط اﻟﮭﺎﺗﻒ ﻟﺪﻳﻨﺎ ﻣﻔﺘﻮﺣﺔ‬
‫ اﻟﺨﻤﯿﺲ‬- ‫اﻟﺴﺒﺖ‬
‫ﻳﻮم اﻟﺠﻤﻌﺔ‬
09:00 AM - 10:00 PM
2:00 PM - 10:00 PM
BAHRAIN
Contact centre:
Our telephone lines are
open all day
: ‫ﻣﺮﻛﺰ اﻻﺗﺼﺎل‬
80001120
‫ﺧﻄﻮط اﻟﮭﺎﺗﻒ ﻟﺪﻳﻨﺎ ﻣﻔﺘﻮﺣﺔ طﻮال اﻟﯿﻮم‬
09:00 AM - 10:00 PM
*
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867359096-A-282019
© Inter IKEA Systems B.V. 2019
21552
AA-2118898-2
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