Canon | i-SENSYS LBP621Cw | User manual | Canon i-SENSYS LBP621Cw User manual

Canon i-SENSYS LBP621Cw User manual
Windows
Generic Plus UFR II/LIPSLX/LIPS4/PCL6/PS3 Printer Driver
Installation Guide
USRMA-3633-01 2019-06 en
Copyright CANON INC. 2019
Contents
Introduction ....................................................................................................................................................... 2
How to Use the Manual
............................................................................................................................................. 3
Notations Used in the Manual
Disclaimers
Copyright
................................................................................................................................ 4
............................................................................................................................................................... 5
.................................................................................................................................................................. 6
Trademarks
.............................................................................................................................................................. 7
About This Driver ........................................................................................................................................... 9
Before Use .........................................................................................................................................................
11
Pre-installation Check .............................................................................................................................
13
System Requirements
............................................................................................................................................. 14
Notes and Warnings Regarding Installation
About the Readme File
............................................................................................................. 16
............................................................................................................................................ 17
Installing the Driver .................................................................................................................................. 19
Installing by Discovering Devices on a Network
Installing by Specifying a Port or IP Address
....................................................................................................... 20
............................................................................................................. 25
Installing Using a USB Connection
........................................................................................................................... 31
Installing by Specifying an inf File
............................................................................................................................ 35
Installing Using a WSD Port
..................................................................................................................................... 37
Installing a Shortcut to the Online Manual
............................................................................................................... 38
Changing Settings to Match the Usage Environment ..................................................
Using a Shared Printer
............................................................................................................................................ 41
Installing as a Print Server
................................................................................................................................... 42
Setting up Clients of a Shared Printer
Changing the Port
40
.................................................................................................................... 44
................................................................................................................................................... 46
Installing the PPD File (PS3)
..................................................................................................................................... 50
Updating/Uninstalling the Driver .................................................................................................
Updating the Driver
52
................................................................................................................................................ 53
Uninstalling the Driver
............................................................................................................................................ 55
Uninstalling the Shortcut to the Online Manual
....................................................................................................... 57
Printing ................................................................................................................................................................ 59
Printing from a Computer
How to Refer to the Help
....................................................................................................................................... 60
......................................................................................................................................... 63
I
Troubleshooting ...........................................................................................................................................
Cannot discover a device connected via a WSD port
65
.................................................................................................. 66
II
Introduction
Introduction
Introduction .......................................................................................................................................................... 2
How to Use the Manual ......................................................................................................................................... 3
Notations Used in the Manual .......................................................................................................................... 4
Disclaimers ............................................................................................................................................................. 5
Copyright ............................................................................................................................................................... 6
Trademarks ............................................................................................................................................................ 7
1
Introduction
Introduction
How to Use the Manual(P. 3)
Disclaimers(P. 5)
Copyright(P. 6)
Trademarks(P. 7)
2
Introduction
How to Use the Manual
This explains things that you need to know in order to use this manual.
Notations Used in the Manual(P. 4)
3
Introduction
Notations Used in the Manual
This explains symbols and settings used in this manual.
Symbols Used in This Manual
In this manual, explanations of items and operations that must be followed while using the driver are set forth
the symbols that indicate the following.
IMPORTANT
● Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the
product correctly, and avoid damage to the product.
NOTE
● Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these
notes is highly recommended.
About Settings
In this manual, setting names displayed on the computer screen are represented as shown in the following
examples.
Example:
[Print]
[OK]
4
Introduction
Disclaimers
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR
IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.
CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY
NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
5
Introduction
Copyright
Copyright CANON INC. 2019
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language or computer language in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.
6
Introduction
Trademarks
Microsoft, Windows, Windows Server, Internet Explorer, and Microsoft Edge are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
macOS and Safari are trademarks of Apple Inc.
Other product and company names herein may be the trademarks of their respective owners.
7
About This Driver
About This Driver
About This Driver ............................................................................................................................................... 9
8
About This Driver
About This Driver
This is a generic printer driver that supports various devices. You can use the same driver for all printer models
by changing the settings for the printing port and device information.
Features
● Information regarding the functions and options of the device are collectively defined in a "configuration
profile." By switching "configuration profiles," you can switch the driver settings screen to match the
functions of the device.
● You do not need to reinstall the driver when you add or replace a device.
Utilizing Configuration Profiles
Configuration profiles corresponding to each printer model have been prepared beforehand. You can
customize and use a configuration profile corresponding to your printer operation management.
By applying a configuration profile to the driver, the settings in the [Device Settings] sheet can be changed and
the functions specific to the device can be set. You can also export and save the function and option settings for
the device in the [Device Settings] sheet as a configuration profile.
Examples of How to Utilize Configuration Profiles
● Making a driver settings screen for the printer model you are using
When you can acquire the printer model information from the device, a configuration profile is applied
automatically and the settings screen changes to match the device. When you cannot acquire the information,
apply a configuration profile manually.
● Efficiently configuring driver settings for multiple computers
You can export and save the device function and options settings of the [Device Settings] sheet as a
configuration profile. The device information of drivers used in other computers can be easily batch set by
importing the exported configuration profile.
If you cannot acquire the device information, you can apply it by importing a configuration profile exported in
an environment where the information could be acquired.
NOTE
● For details about how to set device information and how to import and export configuration profiles, refer to
the help.
9
Before Use
Before Use
Before Use ............................................................................................................................................................ 11
10
Before Use
Before Use
● The newest driver software is posted on the Canon web site. Please verify the operating environment etc.
and download the appropriate software as required.
Canon Global Site: https://global.canon/
● The functions that you can use may vary according to the following conditions.
- The device you are using and its settings
- The firmware version of the device
- The option structure of the device
- The driver you are using
- The driver version
- The computer environment you are using
● When printing from a Windows Store app, because you cannot display the print settings screen of the driver,
the number of functions you can set is limited.
● The screen content, procedures, etc. displayed and described in the manual may differ from those actually
displayed.
● In this manual, examples using Windows 10 are explained.
11
Pre-installation Check
Pre-installation Check
Pre-installation Check ................................................................................................................................... 13
System Requirements ......................................................................................................................................... 14
Notes and Warnings Regarding Installation ..................................................................................................... 16
About the Readme File ........................................................................................................................................ 17
12
Pre-installation Check
Pre-installation Check
This explains what to confirm beforehand in order to install the driver correctly.
System Requirements(P. 14)
Notes and Warnings Regarding Installation(P. 16)
About the Readme File(P. 17)
13
Pre-installation Check
System Requirements
This driver can be used with the following system environments.
Operating Systems
Windows 7/8.1/10
Windows Server 2008/2008 R2/2012/2012 R2/2016/2019
For server-based computing environments:
Operating systems in a server environment:
Windows Server 2008/2008 R2/2012/2012 R2/2016/2019
Server components:
Citrix Presentation Server 4.5
Citrix XenApp 5.0/6.0/6.5/7.5/7.6/7.7/7.8/7.9/7.11/7.12/7.13/7.14/7.15/7.16/7.17/7.18
Citrix XenDesktop 4.0/5.0/5.5/5.6/7.0/7.1/7.5/7.6/7.7/7.8/7.9/7.11/7.12/7.13/7.14/7.15/7.16/7.17/7.18
Citrix Virtual Apps and Desktops 7 1808/1811
VMware vSphere 4/5/5.1/5.5/6.0/6.5/6.7
Microsoft Application Virtualization (App-V)
Remote Desktop Service on Windows Server 2012 R2/2016/2019
TS-RemoteApp on Windows Server 2008
Operating systems for a clustering server:
Windows Server 2008/2008 R2 (Enterprise/Datacenter Edition)
Windows Server 2012/2012 R2/2016/2019
Computer
A computer that runs any of the above operating system software properly.
NOTE
● For the support status of the newest operating systems and service packs, check the Canon web site (https://
global.canon/).
Combinations of Driver and Operating System Display Languages
Depending on the combination of supported driver languages and the display language of the operating
system, correct operation may not be guaranteed. It is recommended that you install with the language
selected by default when the installer starts.
Supported Driver Languages
For the UFR II/LIPSLX/PCL6/PS3 driver
English / Arabic / Basque / Catalan / Chinese (Simplified) / Chinese (Traditional) / Czech / Danish / Dutch /
Finnish / French / German / Hungarian / Italian / Japanese * / Korean / Malay / Norwegian / Polish / Portuguese /
Russian / Slovak / Spanish / Swedish / Thai / Turkish / Vietnamese
14
Pre-installation Check
* The PCL6 driver is not supported.
For the LIPS4 driver
English / Japanese
Scope of Guaranteed Operation
Language of operating
system included in
supported driver
languages
Language of operating system
not included in supported
driver languages
Installed with language matching the operating
system
Guaranteed
--
Installed with language not matching the
operating system
Guaranteed*1
Not guaranteed*2
Changed to language not matching the operating Guaranteed*1
system after installation
Not guaranteed*2
*1 The layout may be broken or the driver may not be displayed correctly.
*2 Operation is only guaranteed when installed with English. However, the layout may be broken or the driver may not be
displayed correctly.
Services Required for the Acquire Device Information Function
If you want to use the acquire device information function, you need the following services and environments.
Operating System Services
You can use the acquire device information function only when all the following services are installed in the
operating system and not set to [Disabled].
● Remote Procedure (RPC)
● TCP/IP NetBIOS Helper Service
● Workstation
Protocols
UDP or TCP (IPv4 or IPv6)
Supported Device Connection Configurations
When connected to a network: TCP/IP or IPX
When connected locally (32-bit): USB
15
Pre-installation Check
Notes and Warnings Regarding Installation
Take care of the following items when installing.
● If a screen requiring you to allow changes to the computer is displayed, allow the changes.
● If a Windows Security screen indicating that the publisher of the driver cannot by verified is displayed, allow
installation.
● When acquiring driver information using the Canon Driver Information Assist Service, if a warning regarding
removing Windows Firewall blocking is displayed, remove the block.
● If you use the installer to install a driver, you can update existing drivers at the same time that you install the
new driver.
16
Pre-installation Check
About the Readme File
Restrictions and precautions regarding installing drivers or using drivers are included in the Readme file.
The Readme file is stored under the following name within the package folder of the driver.
Readme_en-US.hta
Also, if you are installing using the installer, you can refer to the Readme in the screen for selecting [Printer
Setup].
17
Installing the Driver
Installing the Driver
Installing the Driver ....................................................................................................................................... 19
Installing by Discovering Devices on a Network ............................................................................................... 20
Installing by Specifying a Port or IP Address ..................................................................................................... 25
Installing Using a USB Connection ..................................................................................................................... 31
Installing by Specifying an inf File ..................................................................................................................... 35
Installing Using a WSD Port ................................................................................................................................ 37
Installing a Shortcut to the Online Manual ....................................................................................................... 38
18
Installing the Driver
Installing the Driver
Select the installation method suitable to the connection method and environment of the device you are using.
Installing by Discovering Devices on a Network(P. 20)
Installing by Specifying a Port or IP Address(P. 25)
Installing Using a USB Connection(P. 31)
Installing by Specifying an inf File(P. 35)
Installing Using a WSD Port(P. 37)
Installing a Shortcut to the Online Manual(P. 38)
19
Installing the Driver
Installing by Discovering Devices on a Network
You can search for devices on TCP/IP networks when installing the driver.
During installation, the configuration profile and device functions corresponding to the printer model are
automatically set. You can also change or import a configuration profile if necessary.
NOTE
● For network environments other than TCP/IP, refer to the procedure for installing by specifying a port or IP
address.
● If you do not know the network environment you are using, check with your network administrator.
Prerequisites
● System Requirements(P. 14)
● Enabling settings for both [Use WSD] and [Multicast Discovery Settings] at the device (for network
environments that use WSD)
● Page description language selection (Plug & Play) function setting of the device
Set [PDL Selection (Plug and Play)] at the device to match the driver you are using. For details about the
setting method, refer to the manual of the device.
● The device is one that is on the same subnet as the computer you are using
● Notes and Warnings Regarding Installation(P. 16)
● When starting the computer, logon as a member of Administrators.
● Display the [Desktop] screen (when using Windows 8.1/Server 2012/Server 2012 R2).
Procedures
1
Start the installer.
If you are using an installer downloaded from the web site:
Double-click the downloaded file to decompress it. If the installer does not start automatically after it is
decompressed, double-click [Setup.exe].
If you are using the accompanying CD-ROM:
(1) Set the CD-ROM in the computer → click [Installation].
(2) In the [Installation] screen, confirm the driver → click [Installation].
If the CD-ROM menu is not displayed, click the subsequent "Open details".
Start the installer by following the procedure below.
- If a message prompting you to insert a CD-ROM is displayed or if Windows Explorer is displayed: Execute
[MInst.exe].
- If nothing is displayed: Double-click the CD-ROM icon.
- If the above [MInst.exe] does not exist: Execute [Setup.exe] in the driver folder of the CD-ROM.
2
Select a language → click [Next].
20
Installing the Driver
3
Read the CANON SOFTWARE LICENSE AGREEMENT → click [Yes].
4
Select [Standard] → click [Next].
[Reactivate Printers in the Sleep Mode and Search]: Select this when you want to detect devices on the network
that are in sleep mode.
5
Select the required items → click [Next].
[Canon Driver Information Assist Service]: Select this when you want to use the acquire device information
function in a print server environment.
21
Installing the Driver
6
Select the device to install from [Printer List].
[IPv4 Devices]/[IPv6 Devices]/[WSD Devices]: You can switch displays by clicking the tabs.
If the device is not displayed in [Printer List], click [Search Again]. If the device is still not displayed after researching, select [Custom] and install by specifying a port or IP address.
7
If you want to change the name of the device, set it as the default device or change
the configuration profile, select [Set Printer Information] → click [Next].
Otherwise, click [Next] and proceed to step 9.(P. 24)
22
Installing the Driver
8
Change [Printer Name] → click [Next].
[Configuration Profile] > [Change]: Click this only when you need to change or import a configuration profile.
Click the subsequent "Open details" and perform the necessary operations.
Select a configuration profile.
When manually selecting a configuration profile:
Select a configuration profile from [Configuration Profile] → click [OK].
When importing a configuration profile:
Click [Import] → select a configuration profile file (*.typ) → click [OK].
IMPORTANT
● If the device is connected to the computer you are using, under normal circumstances, set the installer so
that the configuration profile is automatically selected. If the computer cannot be connected to the device
and device information cannot be retrieved, or if it is necessary to customize the configuration profile,
manually select the configuration profile or import an exported profile.
[Set as Default]: Select this to set the device as the device that is normally used.
[Use as Shared Printer]: Select this if you want to share the device.
23
Installing the Driver
9
Check [Printer List for Driver Installation] → click [Start].
[Select Printers to Update]: Click this when there are printers you do not need to update.
Proceed with the installation according to the instructions on the screen.
10
Click [Restart] or [Exit].
If device information cannot be acquired during installation, set the device information before printing. You can
also change or import a configuration profile while setting the device information.
For details about how to set the device information, refer to the help.
Related Topics
Installing by Specifying a Port or IP Address(P. 25)
Installing as a Print Server(P. 42)
Updating the Driver(P. 53)
How to Refer to the Help(P. 63)
24
Installing the Driver
Installing by Specifying a Port or IP Address
You can manually specify the port or IP address to use for network connected or locally connected devices and
install the driver. Install according to this procedure when you cannot automatically discover a device on the
network or when unique settings are required.
As well as using an existing port, you can add a standard TCP/IP port or a network printer port.
If the device is connected during installation, a configuration profile corresponding to the printer model is set.
You can also change or import the configuration profile if necessary.
Prerequisites
● System Requirements(P. 14)
● Notes and Warnings Regarding Installation(P. 16)
● Confirm the port to be specified.
Specify a standard TCP/IP port or a network printer port. You can specify an already registered port. You can
select a temporary port ([LPT1] etc.) and set it after installation is complete.
● Confirm the name or IP address of the device (if adding a standard TCP/IP port).
If you are installing by adding a standard TCP/IP port, you need to enter the name and IP address of the
device. For the name of the device, use the name by which the device is known on the network. If you do not
know the name or IP address of the device, check with your network administrator.
● When starting the computer, logon as a member of Administrators.
● Display the [Desktop] screen (when using Windows 8.1/Server 2012/Server 2012 R2).
Procedures
1
Start the installer.
If you are using an installer downloaded from the web site:
Double-click the downloaded file to decompress it. If the installer does not start automatically after it is
decompressed, double-click [Setup.exe].
If you are using the accompanying CD-ROM:
(1) Set the CD-ROM in the computer → click [Installation].
(2) In the [Installation] screen, confirm the driver → click [Installation].
If the CD-ROM menu is not displayed, click the subsequent "Open details".
Start the installer by following the procedure below.
- If a message prompting you to insert a CD-ROM is displayed or if Windows Explorer is displayed: Execute
[MInst.exe].
- If nothing is displayed: Double-click the CD-ROM icon.
- If the above [MInst.exe] does not exist: Execute [Setup.exe] in the driver folder of the CD-ROM.
2
Select a language → click [Next].
25
Installing the Driver
3
Read the CANON SOFTWARE LICENSE AGREEMENT → click [Yes].
4
Select [Custom] → click [Next].
5
If the following screen is displayed, select [Add New Printers] → click [Next].
[Update Existing Printer Drivers]: Select this if you want to update drivers only. When you select this, in the
next screen, click [Select Printers to Update] → select the device to update from [Printer List] → click [OK]. Then
click [Start] → skip to step 10.(P. 30)
[Canon Driver Information Assist Service]: Select this when you want to use the acquire device information
function in a print server environment.
26
Installing the Driver
6
Select a configuration profile → click [Next].
27
Installing the Driver
IMPORTANT
● If the device is connected to the computer you are using, set [Auto Select] under normal circumstances.
Select the configuration profile manually only if the computer cannot be connected to the device and device
information cannot be retrieved, or if it is necessary to customize the configuration profile.
Set the port.
28
Installing the Driver
When adding a standard TCP/IP port
(1) Click [Add Port] → select [Standard TCP/IP Port] from [Port to Add] → click [OK].
(2) Enter the device name or IP address according to the instructions of the wizard.
[Port Name] is automatically entered. Change the port name if required.
If the [Additional port information required] screen is displayed, click the subsequent "Open details" and
perform the necessary operations.
Perform one of the following.
- Return to the previous screen in the wizard → re-enter the information for [Printer Name or IP Address] →
click [Next].
- Select [Device Type] > [Standard] > [Canon Network Printing Device with P9100] → click [Next].
Depending on the device you are using, the name you select in [Device Type] > [Standard] may differ from
[Canon Network Printing Device with P9100].
When adding a network printer port
(1) Click [Add Port] → select [Network] from [Port to Add] → click [OK].
(2) Select the network printer you are using → click [OK].
When using an existing port
Select a port from [Port].
8
Set [Printer Name] if necessary → click [Next].
[Configuration Profile] > [Change]: Click this only when you need to change or import a configuration profile.
Click the subsequent "Open details" and perform the necessary operations.
Select a configuration profile.
When manually selecting a configuration profile:
Select a configuration profile from [Configuration Profile] → click [OK].
When importing a configuration profile:
29
Installing the Driver
Click [Import] → select a configuration profile file (*.typ) → click [OK].
[Set as Default]: Select this to set the device as the device that is normally used.
[Use as Shared Printer]: Select this if you want to share the device.
If you added or selected a network printer port, you cannot set [Printer Name] and [Use as Shared Printer].
9
Check [Printer List for Driver Installation] → click [Start].
Proceed with the installation according to the instructions on the screen.
10
Click [Restart] or [Exit].
If device information cannot be acquired during installation, set the device information before printing. You can
also change or import a configuration profile while setting the device information.
For details about how to set the device information, refer to the help.
Related Topics
Installing as a Print Server(P. 42)
Changing the Port(P. 46)
Updating the Driver(P. 53)
How to Refer to the Help(P. 63)
30
Installing the Driver
Installing Using a USB Connection
You can connect the device and computer with a USB cable and install the driver.
During installation, the configuration profile corresponding to the printer model is automatically set. You can
change or import the configuration profile if necessary.
Prerequisites
● System Requirements(P. 14)
● Installation of the optional USB interface board (if required with the device you are using)
● Page description language selection (Plug & Play) function setting of the device (if required with the device
you are using)
Set [PDL Selection (Plug and Play)] at the device to match the driver you are using. For details about the
setting method, refer to the manual of the device.
● Notes and Warnings Regarding Installation(P. 16)
● When starting the computer, logon as a member of Administrators.
● Display the [Desktop] screen (when using Windows 8.1/Server 2012/Server 2012 R2).
Procedures
1
Turn off the device.
2
Start the installer.
If you are using an installer downloaded from the web site:
Double-click the downloaded file to decompress it. If the installer does not start automatically after it is
decompressed, double-click [Setup.exe].
If you are using the accompanying CD-ROM:
(1) Set the CD-ROM in the computer → click [Installation].
(2) In the [Installation] screen, confirm the driver → click [Installation].
If the CD-ROM menu is not displayed, click the subsequent "Open details".
Start the installer by following the procedure below.
- If a message prompting you to insert a CD-ROM is displayed or if Windows Explorer is displayed: Execute
[MInst.exe].
- If nothing is displayed: Double-click the CD-ROM icon.
- If the above [MInst.exe] does not exist: Execute [Setup.exe] in the driver folder of the CD-ROM.
3
Select a language → click [Next].
4
Read the CANON SOFTWARE LICENSE AGREEMENT → click [Yes].
31
Installing the Driver
5
6
Select [USB Connection] → click [Next].
When the following screen appears, connect the device and computer with a USB cable
→ turn on the device.
[Skip]: If correctly connected by USB, in this screen you can finish the installation without waiting for automatic
completion.
32
Installing the Driver
Proceed with the installation according to the instructions on the screen.
If installation fails in the above screen, click the subsequent "Open details" and perform the necessary
operations.
Reinstall the driver after performing the following procedure.
(1) Connect the device and computer with a USB cable → turn on the device.
(2) Display [Device Manager].
In Windows 10/Server 2016/Server 2019
Right-click [
] → click [Device Manager].
In Windows 7/Server 2008 R2/8.1/Server 2012/Server 2012 R2
Display [Control Panel] > [Hardware and Sound] > [Device Manager].
In Windows Server 2008
Display [Control Panel] > [System and Maintenance] > [Device Manager].
(3) Right-click the device name of the target device from [Other devices] → click [Uninstall device] or [Uninstall].
(4) Confirm the device name.
Canon + <model name being used>
7
In the [Printer Information] screen, check whether the configuration profile is suitable
for the device.
[Configuration Profile] > [Change]: Click this only when you need to change or import a configuration profile.
Click the subsequent "Open details" and perform the necessary operations.
Select a configuration profile.
When manually selecting a configuration profile:
33
Installing the Driver
Select a configuration profile from [Configuration Profile] → click [OK].
When importing a configuration profile:
Click [Import] → select a configuration profile file (*.typ) → click [OK].
IMPORTANT
● If the device is connected to the computer you are using, under normal circumstances, set the installer so
that the configuration profile is automatically selected. If the computer cannot be connected to the device
and device information cannot be retrieved, or if it is necessary to customize the configuration profile,
manually select the configuration profile or import an exported profile.
8
Click [Restart] or [Exit].
If device information cannot be acquired during installation, set the device information before printing. You can
also change or import a configuration profile while setting the device information.
For details about how to set the device information, refer to the help.
Related Topics
How to Refer to the Help(P. 63)
34
Installing the Driver
Installing by Specifying an inf File
You can install a driver by specifying an inf file with the add printer function of Windows. The following
explanation will be given with respect to installation with a standard TCP/IP port.
Prerequisites
● System Requirements(P. 14)
● Confirm the IP address of the device.
● Prepare the inf file.
Acquire the driver from the Canon web site (https://global.canon/) or the supplied CD-ROM, and prepare the
inf file.
The inf file is stored in the [Driver] folder and [etc] folder in the folder of the driver you have acquired.
When updating all drivers installed on your computer
- Use the inf file in the [Driver] folder
When separately installing a new driver without updating the driver already installed on your computer
- Use the inf file in the [etc] folder
● Notes and Warnings Regarding Installation(P. 16)
● When starting the computer, log on as a member of Administrators.
● Display the [Desktop] screen (when using Windows 8.1/Server 2012/Server 2012 R2).
Procedures
1
Start the Windows add printer wizard.
If starting from [Settings] (Windows 10/Server 2016/Server 2019 only)
(1) Click [Devices] → click [Add a printer or scanner] from [Printers & scanners].
(2) Click [The printer that I want isn’t listed].
If starting from [Control Panel]
(1) Display [Devices and Printers] → click [Add a printer].
(2) When the screen for selecting a device is displayed, click [The printer that I want isn't listed].
2
3
4
Select local printer addition and proceed to the next screen.
Select [Create a new port] → select [Standard TCP/IP Port] from [Type of port] → click
[Next].
Enter the IP address of the device in [Hostname or IP address] → proceed according to
the instructions on the screen.
If the device cannot be found, it may be recognized as an unknown device. If so, click the subsequent "Open
details."
(1) Display [Device Manager].
In Windows 10/Server 2016/Server 2019
35
Installing the Driver
Right-click [
] → click [Device Manager].
In Windows 7/Server 2008 R2/8.1/Server 2012/Server 2012 R2
Display [Control Panel] > [Hardware and Sound] > [Device Manager].
In Windows Server 2008
Display [Control Panel] > [System and Maintenance] > [Device Manager].
(2) Select [Other devices] > [Unknown device] → select [Update driver] or [Update Driver Software] from the
[Action] menu.
(3) In the driver software update wizard, click [Browse my computer for driver software] → click [Let me pick
from a list of device drivers on my computer].
(4) Select [Printers] from [Common hardware types] → click [Next].
5
In the [Add a printer] screen, click [Have Disk].
6
Click [Browse] → select the prepared inf file.
7
Select the device to use from [Printers] → click [Next].
8
Install the driver according to the instructions on the screen → click [Finish].
During installation, either one of [Basic Configuration] and [Basic Configuration (Compatible)] configuration
profiles will be set.
Set the device information after installation is complete. To enable the functions of the device, change to the
configuration profile that matches the device you are using and set the device function and option information.
For details about how to set the device information, refer to the help.
Related Topics
Changing the Port(P. 46)
How to Refer to the Help(P. 63)
36
Installing the Driver
Installing Using a WSD Port
This explains the procedure for searching for devices on a network from Windows using a WSD (Web Services
on Devices) port and installing the driver.
IMPORTANT
● If you want to install multiple drivers, share a standard TCP/IP port. You cannot install multiple drivers using
a WSD port.
Prerequisites
● System Requirements(P. 14)
● Page description language selection (Plug & Play) function setting of the device
Set [PDL Selection (Plug and Play)] at the device to match the driver you are using. For details about the
setting method, refer to the manual of the device.
● Installing by Specifying a Port or IP Address(P. 25)
Specify a temporary port ([LPT1] etc.) and install the driver.
Procedures
1
Display [Devices and Printers] → click [Add a device].
2
Select the target device → click [Next].
During installation, either one of [Basic Configuration] and [Basic Configuration (Compatible)] configuration
profiles will be set.
Set the device information after installation is complete. To enable the functions of the device, change to the
configuration profile that matches the device you are using and set the device function and option information.
For details about how to set the device information, refer to the help.
NOTE
● If you install using a WSD port, you may not be able to retrieve device information, depending on the
connected device.
● After installation is complete, the icon of the printer added after installation specifying the temporary port is
unnecessary. To delete the icon, right-click the icon to delete → click [Remove device] or [Uninstall].
Related Topics
How to Refer to the Help(P. 63)
Cannot discover a device connected via a WSD port(P. 66)
37
Installing the Driver
Installing a Shortcut to the Online Manual
This explains the procedure for installing a shortcut to the website where online manuals for Canon products
are available.
1
Insert the supplied CD-ROM into your computer.
2
Click [Installation].
If the CD-ROM menu is not displayed, click the subsequent "Open details".
Start the installer by following the procedure below.
- If a message prompting you to insert a CD-ROM is displayed or if Windows Explorer is displayed: Execute
[MInst.exe].
- If nothing is displayed: Double-click the CD-ROM icon.
- If the above [MInst.exe] does not exist: Execute [Setup.exe] in the driver folder of the CD-ROM.
3
Select only the [Manuals] checkbox in the [Installation] screen → click [Install].
4
Select a language → click [Next].
5
Read the CANON SOFTWARE LICENSE AGREEMENT → click [Yes].
6
Check the installation destination → click [Install].
If you want to change the installation destination, click [Browse].
The installation operation begins.
7
Click [Quit].
8
Click [Next] → [Exit].
The shortcut is created on your desktop.
38
Changing Settings to Match the Usage Environment
Changing Settings to Match the
Usage Environment
Changing Settings to Match the Usage Environment ................................................................ 40
Using a Shared Printer ........................................................................................................................................ 41
Installing as a Print Server .............................................................................................................................. 42
Setting up Clients of a Shared Printer ............................................................................................................. 44
Changing the Port ............................................................................................................................................... 46
Installing the PPD File (PS3) ................................................................................................................................ 50
39
Changing Settings to Match the Usage Environment
Changing Settings to Match the Usage Environment
This explains shared printer settings, switching ports, and installing the PPD files.
Using a Shared Printer(P. 41)
Changing the Port(P. 46)
Installing the PPD File (PS3)(P. 50)
40
Changing Settings to Match the Usage Environment
Using a Shared Printer
This explains the setting procedure for sharing a device with computers on the same network.
Installing as a Print Server(P. 42)
Setting up Clients of a Shared Printer(P. 44)
41
Changing Settings to Match the Usage Environment
Installing as a Print Server
This explains how to configure the share settings of and install the driver in order to use a computer connected
to the device as a print server.
Prerequisites
● When starting the computer, logon as a member of Administrators.
● Display the [Desktop] screen (when using Windows 8.1/Server 2012/Server 2012 R2).
Procedures
1
2
Start the installer → proceed according to the instructions on the screen.
If the [Select Process] screen is displayed, select [Add New Printers] and [Canon Driver
Information Assist Service] → click [Next].
3
Select the device to install from [Printer List] → click [Next].
4
Select [Use as Shared Printer] → change [Shared Name] if necessary → click [Next].
If a client computer with an operating system that differs from the print server is connected to a shared
printer, click [Drivers to Add] and select an alternate driver to automatically download an alternate driver.
42
Changing Settings to Match the Usage Environment
5
Follow the instructions on the screen → click [Exit].
Related Topics
Installing by Discovering Devices on a Network(P. 20)
Installing by Specifying a Port or IP Address(P. 25)
Setting up Clients of a Shared Printer(P. 44)
43
Changing Settings to Match the Usage Environment
Setting up Clients of a Shared Printer
This explains the procedure for enabling printing from a client computer (hereafter referred to an "a client")
using a print server on the same network.
In environments where Windows Update can be used, it is not necessary to use the installer in order for the
newest driver to be installed when selecting a print server.
Prerequisites
● Configure the share settings of the print server driver.
If the types of operating systems on the print server and clients differ, install the drivers for operating
systems supported by the clients on the print server.
● When starting the computer, logon as a member of Administrators.
NOTE
● If you are configuring the settings of a client in a workgroup environment, the user name and password for
logging onto the client must match the user name and password registered in the server.
Procedures
1
Display [Network] in Windows Explorer.
2
Double-click the computer (print server) you have set for print sharing.
3
Double-click the icon of the device for installation.
4
Click [Yes] in the displayed message.
5
Configure the settings according to the instructions in the wizard.
6
Restart the computer after installation is complete.
NOTE
● The driver settings of the server may not be reflected in the clients. If this happens, the driver version of the
clients may be older than that of the print server. Always update the client drivers to the newest version
together with print server updates.
44
Changing Settings to Match the Usage Environment
Related Topics
Installing as a Print Server(P. 42)
Updating the Driver(P. 53)
45
Changing Settings to Match the Usage Environment
Changing the Port
This explains the procedure for changing the port used by a device connected to a network.
If you temporarily set a port for the device when installing the driver, change it to the correct port by following
this procedure.
Here, the method for creating a Raw or LPR port using a standard TCP/IP port is explained.
Prerequisites
● Driver installation
● Confirm the name or IP address of the device (if adding a standard TCP/IP port).
To add a standard TCP/IP port, you need to enter the name or IP address of the device. For the name of the
device, use the name by which the device is known on the network. If you do not know the device name or IP
address, check with your network administrator.
● Determining the protocol to use
Raw: A protocol that can be used with Windows. It transmits data at a higher speed than LPR.
LPR: The protocol commonly used by TCP/IP.
● When starting the computer, logon as a member of Administrators.
Procedures
1
Display [Devices and Printers] from the [Control Panel] of Windows.
2
Right-click the icon of the device you are going to set → select [Printer properties].
3
Display the [Ports] sheet → set the port.
46
Changing Settings to Match the Usage Environment
When using an existing port:
Select a port from [Port].
When adding a standard TCP/IP port:
(1) Click [Add Port] → select [Standard TCP/IP Port] from [Available port types] → click [New Port].
(2) Enter the device name or IP address according to the instructions of the wizard.
[Port Name] is automatically entered. Change the port name if required.
If the [Additional port information required] screen is displayed, click the subsequent "Open details" and
perform the necessary operations.
Perform one of the following.
- Return to the previous screen in the wizard → re-enter the information for [Printer Name or IP Address] →
click [Next].
- Select [Device Type] > [Standard] > [Canon Network Printing Device with P9100] → click [Next].
Depending on the device you are using, the name you select in [Device Type] > [Standard] may differ from
[Canon Network Printing Device with P9100].
(3) Click [Finish] → click [Close] in the [Printer Ports] dialog box.
4
If you want to configure the standard TCP/IP port, click [Configure Port].
47
Changing Settings to Match the Usage Environment
5
Configure the port.
When using Raw:
Select [Raw] for [Protocol] → click [OK].
When using LPR:
(1) Select [LPR] for [Protocol] → specify one of the following print queues for [LPR Settings] > [Queue Name].
LP: Outputs according to the spool setting of the device. This is the setting that is normally used.
SPOOL: Always outputs after spooling to the hard disk, regardless of the device settings.
DIRECT: Always outputs without spooling to the hard disk, regardless of the device settings.
(2) Click [OK].
48
Changing Settings to Match the Usage Environment
6
Click [Close].
49
Changing Settings to Match the Usage Environment
Installing the PPD File (PS3)
This explains the procedure for installing the PPD file (Printer Description Language file) used by the PS3 driver.
If you print with the PS3 driver from an application such as PageMaker, QuarkXPress, etc. according to this
operation, you can use the functions specific to the printer. To install the PPD file, you need to copy it to the
specified location.
1
Double-click the file [gpps3.cab] in the following folder on the CD-ROM.
PS3\32BIT\Driver
PS3\x64\Driver
2
Copy the PPD file [cns3gp.ppd] into the appropriate folder for the application you want
to use.
For the PPD file copy destination, refer to the manual of each application.
50
Updating/Uninstalling the Driver
Updating/Uninstalling the Driver
Updating/Uninstalling the Driver .......................................................................................................... 52
Updating the Driver ............................................................................................................................................ 53
Uninstalling the Driver ....................................................................................................................................... 55
Uninstalling the Shortcut to the Online Manual ............................................................................................... 57
51
Updating/Uninstalling the Driver
Updating/Uninstalling the Driver
This explains the driver updating and uninstalling methods.
It also explains the procedure for uninstalling the shortcut to the online manual.
Updating the Driver(P. 53)
Uninstalling the Driver(P. 55)
Uninstalling the Shortcut to the Online Manual(P. 57)
52
Updating/Uninstalling the Driver
Updating the Driver
You can update installed drivers to their newer versions.
It is recommended that you download the latest drivers corresponding to new functions and/or operating
systems, and update them.
You can update already installed drivers at the same time as installing a driver for a new device, but here the
procedure for updating installed drivers only is explained.
Prerequisites
● Acquire the installer
You can download the update installer from the Canon web site (https://global.canon/).
● Connect the device by USB cable and turn the power on (when updating a driver installed with a USB
connection).
● When starting the computer, logon as a member of Administrators.
● [Desktop] screen display (when using Windows 8.1/Server 2012 R2)
Procedures
1
Start the installer → proceed according to the instructions on the screen.
2
Select [Custom] for [Printer Setup] → click [Next].
3
Select [Update Existing Printer Drivers] → click [Next].
53
Updating/Uninstalling the Driver
4
Check [Printer List for Driver Installation] → click [Start].
If there are devices whose drivers you do not intend to update, click [Select Printers to Update] → deselect the
devices from [Printer List] → click [OK].
5
Click [Exit].
Restart your computer when a message is displayed prompting you to do so.
When updating a driver on a print server, update the drivers on clients as well, referring to the procedure for
setting computers as shared printer clients.
Related Topics
Installing by Discovering Devices on a Network(P. 20)
Installing by Specifying a Port or IP Address(P. 25)
Installing Using a USB Connection(P. 31)
Setting up Clients of a Shared Printer(P. 44)
54
Updating/Uninstalling the Driver
Uninstalling the Driver
This explains the procedure for uninstalling a driver that is no longer needed. There are two methods: starting
the uninstaller from Windows, and using the uninstaller in the accompanying CD-ROM or downloaded driver
folder.
Prerequisites
● When starting the computer, logon as a member of Administrators.
● Display the [Desktop] screen (when using Windows 8.1/Server 2012/Server 2012 R2).
Procedures
1
Start the uninstaller of the driver.
● When using Windows functions
In Windows 10/Server 2016/Server 2019
(1) Display [Settings] > [Apps] or [System] > [Apps & features].
(2) Select the driver you want to uninstall → click [Uninstall].
In operating systems other than the above
(1) Display [Control Panel] > [Programs] > [Uninstall a program].
(2) Select the driver you want to uninstall → click [Uninstall/Change].
● When using the uninstall file provided with the driver
Double-click one of the following files.
When using a file in an installed driver folder
Use [UNINSTAL.exe] corresponding to the driver in the following folder.
<install folder>\Canon\PrnUninstall
When using the file in the accompanying CD-ROM or downloaded driver folder
Use the following file in the folder of the driver you have acquired.
misc\UNINSTAL.exe
2
Select the name of the device you want to uninstall → click [Delete].
[Cleanup]: Click this to simultaneously delete all files and registry information relating to all of the drivers
displayed in the list, not just the selected driver. Click [Delete] to perform a normal uninstallation of the driver.
55
Updating/Uninstalling the Driver
3
In the screen for confirming whether to delete the printer, click [Yes].
A confirmation message asking whether you want to delete the driver package as well may be displayed.
4
In the [Delete Printer] screen, click [Exit].
56
Updating/Uninstalling the Driver
Uninstalling the Shortcut to the Online Manual
This explains the procedure for uninstalling the shortcut to the website where online manuals for Canon
products are available, which is created with the supplied CD-ROM.
1
Insert the supplied CD-ROM into your computer.
2
Click [Start Software Programs].
If the CD-ROM menu is not displayed, click the subsequent "Open details".
Start the installer by following the procedure below.
- If a message prompting you to insert a CD-ROM is displayed or if Windows Explorer is displayed: Execute
[MInst.exe].
- If nothing is displayed: Double-click the CD-ROM icon.
- If the above [MInst.exe] does not exist: Execute [Setup.exe] in the driver folder of the CD-ROM.
3
Click [Start] for [Manual Uninstaller] in the [Start Software Programs] screen.
4
Click [Next].
The uninstallation operation begins.
5
Click [Quit].
6
In the [Start Software Programs] screen, click [Back].
7
Click [Exit] in the setup screen.
57
Printing
Printing
Printing .................................................................................................................................................................. 59
Printing from a Computer ................................................................................................................................... 60
How to Refer to the Help ..................................................................................................................................... 63
58
Printing
Printing
This explains the procedures for basic printing operations. You can check the help for details on how to use the
driver.
Printing from a Computer(P. 60)
How to Refer to the Help(P. 63)
59
Printing
Printing from a Computer
This explains the basic procedure for printing configuring the printer driver settings.
NOTE
● When using a device connected via a WSD port, enable [Use WSD] at the device.
1
2
Select [Print] from the menu of the application.
In the print screen, select the device you are using → click [Preferences], [Printer
properties], or [Properties].
60
Printing
3
In the print settings screen of the driver, set the required items.
If necessary, switch sheets and configure relevant settings.
61
Printing
NOTE
● If the function you want to use is not displayed in the print settings screen, configure the print settings after
enabling the functions of the device by acquiring the device information etc.
4
Click [OK].
5
In the print screen, click [Print] or [OK].
Related Topics
About This Driver(P. 9)
How to Refer to the Help(P. 63)
62
Printing
How to Refer to the Help
For details about how to use the driver and each of the functions, refer to the help.
The help is displayed by clicking [Help] in the print settings screen of the driver.
63
Troubleshooting
Troubleshooting
Troubleshooting ............................................................................................................................................... 65
Cannot discover a device connected via a WSD port ......................................................................................... 66
64
Troubleshooting
Troubleshooting
This explains solutions to common problems.
Cannot discover a device connected via a WSD port(P. 66)
65
Troubleshooting
Cannot discover a device connected via a WSD port
A number of causes can be considered. Change the settings as required while referring to each "Remedy."
Cause 1.
The device settings are incorrect.
Remedy
Check whether the following have been set at the device. If they have not been set, change the settings or
install the appropriate driver.
● The settings for both [Use WSD] and [Multicast Discovery Settings] are enabled.
● [PDL Selection (Plug and Play)] and the page description language of the driver match.
For details about the setting method for the page description language (plug and play) function of the device,
refer to the manual of the device.
Cause 2.
The network settings of the operating system are incorrect.
Remedy
Check whether the necessary settings have been configured in the network settings of the operating system.
If they have not been set, change the settings.
In Windows 10/Server 2019
Display [Settings] > [Network & Internet] → click [Change connection properties] from [Status] → select
[Private] in [Network profile].
In Windows Server 2016
Display [Settings] > [Network & Internet] → click an icon displayed in the connection method to the current
network → enable [Make this PC discoverable].
In Windows 8.1/Server 2012/Server 2012 R2
From the [Desktop] screen, display the charm bar → [Settings] > [Change PC settings] > [Network] → click an
icon displayed in the connection method to the current network → enable [Find devices and content].
In Windows 7/Server 2008 R2
Display [Control Panel] > [Network and Internet] > [Network and Sharing Center] → click [Change advanced
sharing settings] → select [Public] > [Turn on network discovery].
In Windows Server 2008
Display [Control Panel] > [Network and Internet] > [Network and Sharing Center] → click the button displayed
to the right of [Network Discovery] in [Sharing and Discovery] → select [Turn on network discovery].
Cause 3.
The device is not displayed in the discovery results because the driver corresponding to the discovered
device is already installed.
Remedy
If you want to install a driver by discovering a device, uninstall the driver first, then discover it again.
66
Troubleshooting
Related Topics
Installing Using a WSD Port(P. 37)
Uninstalling the Driver(P. 55)
67
SIL OPEN FONT LICENSE
This Font Software is licensed under the SIL Open Font License,
Version 1.1.
This license is copied below, and is also available with a FAQ at:
http://scripts.sil.org/OFL
----------------------------------------------------------SIL OPEN FONT LICENSE Version 1.1 - 26 February 2007
----------------------------------------------------------PREAMBLE
The goals of the Open Font License (OFL) are to stimulate worldwide
development of collaborative font projects, to support the font
creation efforts of academic and linguistic communities, and to
provide a free and open framework in which fonts may be shared and
improved in partnership with others.
The OFL allows the licensed fonts to be used, studied, modified and
redistributed freely as long as they are not sold by themselves. The
fonts, including any derivative works, can be bundled, embedded,
redistributed and/or sold with any software provided that any reserved
names are not used by derivative works. The fonts and derivatives,
however, cannot be released under any other type of license. The
requirement for fonts to remain under this license does not apply to
any document created using the fonts or their derivatives.
DEFINITIONS
"Font Software" refers to the set of files released by the Copyright
Holder(s) under this license and clearly marked as such. This may
include source files, build scripts and documentation.
"Reserved Font Name" refers to any names specified as such after the
copyright statement(s).
"Original Version" refers to the collection of Font Software
components as distributed by the Copyright Holder(s).
"Modified Version" refers to any derivative made by adding to,
deleting, or substituting -- in part or in whole -- any of the
components of the Original Version, by changing formats or by porting
the Font Software to a new environment.
"Author" refers to any designer, engineer, programmer, technical
writer or other person who contributed to the Font Software.
PERMISSION & CONDITIONS
Permission is hereby granted, free of charge, to any person obtaining
a copy of the Font Software, to use, study, copy, merge, embed,
modify, redistribute, and sell modified and unmodified copies of the
Font Software, subject to the following conditions:
68
SIL OPEN FONT LICENSE
1) Neither the Font Software nor any of its individual components, in
Original or Modified Versions, may be sold by itself.
2) Original or Modified Versions of the Font Software may be bundled,
redistributed and/or sold with any software, provided that each copy
contains the above copyright notice and this license. These can be
included either as stand-alone text files, human-readable headers or
in the appropriate machine-readable metadata fields within text or
binary files as long as those fields can be easily viewed by the user.
3) No Modified Version of the Font Software may use the Reserved Font
Name(s) unless explicit written permission is granted by the
corresponding Copyright Holder. This restriction only applies to the
primary font name as presented to the users.
4) The name(s) of the Copyright Holder(s) or the Author(s) of the Font
Software shall not be used to promote, endorse or advertise any
Modified Version, except to acknowledge the contribution(s) of the
Copyright Holder(s) and the Author(s) or with their explicit written
permission.
5) The Font Software, modified or unmodified, in part or in whole,
must be distributed entirely under this license, and must not be
distributed under any other license. The requirement for fonts to
remain under this license does not apply to any document created using
the Font Software.
TERMINATION
This license becomes null and void if any of the above conditions are
not met.
DISCLAIMER
THE FONT SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT
OF COPYRIGHT, PATENT, TRADEMARK, OR OTHER RIGHT. IN NO EVENT SHALL THE
COPYRIGHT HOLDER BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY,
INCLUDING ANY GENERAL, SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING
FROM, OUT OF THE USE OR INABILITY TO USE THE FONT SOFTWARE OR FROM
OTHER DEALINGS IN THE FONT SOFTWARE.
69
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