LG | 27UL850-W | User manual | LG 27UL850-W Gebruikershandleiding

LG 27UL850-W Gebruikershandleiding
Owner’s Manual
LED LCD MONITOR
(LED Monitor*)
* LG LED Monitor applies LCD screen with LED backlights.
Please read this manual carefully before operating your set and
retain it for future reference.
27UL850
27BL85U
www.lg.com
Copyright © 2018 LG Electronics Inc. All Rights Reserved.
Table of Contents
LICENSE
Each model has different licenses. Visit www.lg.com for more information on the license.
ENGLISH
LICENSE....................................................... 2
Open Source Software Notice
Information............................................. 3
The terms HDMI and HDMI High-Definition Multimedia Interface,
and the HDMI Logo are trademarks or registered trademarks of
HDMI Licensing Administrator, Inc.
ASSEMBLING AND PREPARING................... 3
USING THE MONITOR................................... 9
USER SETTINGS......................................... 11
The SuperSpeed USB Trident logo is a registered trademark of USB
Implementers Forum, Inc.
TROUBLESHOOTING.................................. 24
PRODUCT SPECIFICATION.......................... 26
VESA, VESA logo, DisplayPort compliance logo and DisplayPort
compliance logo for dual-mode source devices are all registered
trademarks of the Video Electronics Standards Association.
MaxxAudio and additional MAXX trademarks are trademarks and/
or registered trademarks of Waves Audio Ltd.
* USB Type-CTM and USB-CTM are trademarks of USB Implementers Forum.
2
Open Source Software Notice
Information
ASSEMBLING AND PREPARING
ENGLISH
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product,
please visit http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available
for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing
such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.
This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in
receipt of this information.
Note
•• The components may look different from those illustrated here.
•• Without prior notice, all product information and specifications contained in this manual are subject to change
to improve the performance of the product.
•• To purchase optional accessories, visit an electronics store or an online shopping site, or contact the retailer
from which you purchased the product.
•• The power cord provided may differ depending upon the region.
Supported Drivers and Software
You can download and install the latest version from the LGE website (www.lg.com).
Drivers and Software
Installation Priority
Monitor Driver
Recommended
OnScreen Control
Recommended
Dual Controller
Optional
True Color Pro
Optional
CAUTION
•• Always use genuine LG components to ensure safety and product performance.
•• The product warranty will not cover damage or injury caused by the use of unauthorized components.
•• It is recommended that use the supplied components.
•• If you use generic cables not certified by LG, the screen may not display or there may be image noises.
•• Illustrations in this document represent typical procedures, so they may look different from the actual product.
•• Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing
so may damage the product.)
•• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this
way will not be covered by the product warranty.
•• Do not carry the monitor upside down by just holding the base. This may cause the monitor to fall off the stand
and could result in personal injury.
•• When lifting or moving the monitor, do not touch the monitor screen. The force applied to the monitor screen
may cause damage to it.
3
Moving and Lifting the Monitor
Product and Button Description
ENGLISH
When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched or
damaged and to ensure safe transportation, regardless of its shape or size.
•• Place the monitor in the original box or packing material before attempting to move it.
•• Before moving or lifting the monitor, disconnect the power cord and all other cables.
•• Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself.
•• When holding the monitor, the screen should face away from you to prevent it from being scratched.
•• When transporting the monitor, do not expose the monitor to shock or excessive vibration.
•• When moving the monitor, keep it upright and never turn the monitor on its side or tilt it sideways.
Joystick Button
How to Use the Joystick Button
You can easily control the functions of the monitor by pressing the joystick button or moving it left/right/up/
down with your finger.
Basic Functions
/
Power on
Press the joystick button once with your finger
to turn on the monitor.
Power off
Press and hold the joystick button once more
than 5 seconds with your finger to turn off the
monitor.
Volume control
You can control the volume by moving the
joystick button left/right.
Note
•• The joystick button is located at the bottom of the monitor.
4
CAUTION
•• Avoid touching the monitor screen as much as possible.
-- This may result in damage to the screen or some of the pixels used to create images.
•• If you use the monitor panel without the stand base, its joystick button may cause the monitor to become
unstable and fall, resulting in damage to the monitor or human injury. In addition, this may cause the joystick
button to malfunction.
Installing on a Table
Adjusting the Stand Height
•• Lift the monitor and place it on the table in an upright position. Place the monitor at least 100 mm away from
the wall to ensure sufficient ventilation.
1 Place the monitor mounted on the stand base in an upright position.
2 Handle the monitor with both hands for safety.
100 mm
100 mm
ENGLISH
Max. 110.0 mm
100 mm
100 mm
WARNING
•• When adjusting the screen height, do not place your hand on the stand body to avoid injury to your fingers.
Adjusting the Angle
1 Place the monitor mounted on the stand base in an upright position.
2 Adjust the angle of the screen.
The angle of the screen can be adjusted forward or backward from -5° to 20° for a comfortable viewing
experience.
WARNING
CAUTION
•• Unplug the power cord before moving or installing the monitor. There is risk of electric shock.
•• Make sure to use the power cord that is provided in the product package and connect it to a grounded power
outlet.
•• If you need another power cord, please contact your local dealer or the nearest retail store.
•• To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the monitor’s frame as
illustrated below.
•• Be careful not to touch or press the screen area when adjusting the angle of the monitor.
5
Pivot Feature
3 Rotate the monitor clockwise as shown in the figure.
The pivot feature allows the monitor to rotate 90° clockwise.
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Head
Stand
4 Complete the installation by rotating the monitor 90° as shown below.
WARNING
•• To avoid scratching the stand base, make sure that when rotating the monitor using the pivot feature, the
stand does not make contact with the monitor.
1 Raise the monitor to the maximum height.
Note
2 Adjust the angle of the monitor in the direction of the arrow as shown in the figure.
6
•• Auto Pivot feature of the display is not supported.
•• The screen can be rotated easily using the screen pivot shortcut key provided with your Windows operating
system. Note that some Windows versions and some graphics card drivers may use different settings for the
screen pivot key or may not support the pivot key at all.
Using the Kensington Lock
Installing the Wall Mount Plate
The connector for the Kensington security system is located at the back of the monitor.
For more information on installation and usage, refer to the Kensington lock owner’s manual or visit the website
at http://www.kensington.com.
Connect the monitor to a table using the Kensington security system cable.
This monitor meets the specifications for the wall mount plate or other compatible devices.
Note
ENGLISH
•• The wall mount plate is sold separately.
•• For more information on installation, refer to the wall mount plate’s installation guide.
•• Be careful not to apply too much force while mounting the wall mount plate as it may cause damage to the
screen.
•• Remove the stand before installing the monitor on a wall mount by performing the stand attachment in
reverse.
Installing on the Wall
Install the monitor at least 100 mm away from the wall and leave about 100 mm of space at each side of the
monitor to ensure sufficient ventilation. Detailed installation instructions can be obtained from your local retail
store. Alternatively, please refer to the manual for how to install and set up a tilting wall mounting bracket.
100 mm
Note
•• The Kensington security system is optional. You can obtain optional accessories from most electronics stores.
100 mm
100 mm
Note
•• The left or right side of the monitor head can be slightly rotated up or down (up to 3°). Adjust the horizontal
level of the monitor head.
100 mm
Monitor head
7
To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor.
Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.
ENGLISH
Wall Mount (mm)
Standard screw
Number of screws
Wall Mount Plate (Optional)
100 x 100
M4 x L10
4
LSW 149
CAUTION
•• Unplug the power cord before moving or installing the monitor to avoid electric shock.
•• Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead
to injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel.
•• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this
way will not be covered by the product warranty.
•• Use the wall mounting bracket and screws that conform to VESA standards. Damage caused by the use or
misuse of inappropriate components will not be covered by the product warranty.
•• When measured from the back of the monitor, the length of each installed screw must be 8 mm or less.
Wall Mount Plate
Back of the Monitor
Note
•• A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable
for any accidents relating to the use of non-standard screws.
•• The wall mount kit includes the installation guide and all necessary parts.
•• The wall mounting bracket is optional. You can obtain optional accessories from your local dealer.
•• The length of the screw may differ for each wall mounting bracket. If you use screws longer than the standard
length, it may damage the inside of the product.
•• For more information, please refer to the user manual for the wall mounting bracket.
Wall Mount Plate
Back of the Monitor
Standard screw:
M4 x L10
Max. 8 mm
8
USING THE MONITOR
CAUTION
•• Do not press the screen for a prolonged time. This may cause image distortion.
•• Do not display a still image on the screen for a prolonged time. This may cause image retention. Use a PC
screensaver if possible.
•• When connecting the power cord to the outlet, use a grounded (3-hole) power strip or a grounded power
outlet.
•• The monitor may flicker when turned on in an area where the temperature is low. This is normal.
•• Sometimes red, green, or blue spots may appear on the screen. This is normal.
Connecting to a PC
•• This monitor supports the *Plug and Play feature.
* Plug and Play: A feature that allows you to add a device to your computer without having to reconfigure
anything or install any manual drivers.
Transmits digital video and audio signals from your PC to the monitor.
Note
•• There may be no video or audio output depending on the DP (DisplayPort) version of the PC.
•• If you are using a Mini DisplayPort output graphics card, use a Mini DP to DP (Mini DisplayPort to DisplayPort)
cable or gender that supports DisplayPort1.2 or 1.4. (Sold separately)
ENGLISH
•• Illustrations in this manual may differ from the actual product.
Press the joystick button, go to Settings Input, and then select the input option.
DisplayPort Connection
USB-C connection
Transmits digital video and audio signals from your PC to the monitor.
Note
•• PD(Power Delivery) and DP Alternate Mode(DP over USB-C) are supported via USB-C Port.
•• Features may not work properly depending on the connected device’s specifications and the environment.
•• USB-C port is not for the Monitor Power source but for a PC power source.
Connect Adapter to supply power to the Monitor
HDMI Connection
Transmits digital video and audio signals from your PC to the monitor.
CAUTION
•• Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility issues.
•• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not
display or a connection error may occur.
•• Recommended HDMI cable types
-- High-Speed HDMI®/TM cable
-- High-Speed HDMI®/TM cable with Ethernet
9
Connecting AV Devices
HDMI Connection
ENGLISH
HDMI transmits digital video and audio signals from your AV device to the monitor.
Note
•• Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility issues.
•• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not
display or a connection error may occur.
•• Recommended HDMI cable types
-- High-Speed HDMI®/TM cable
-- High-Speed HDMI®/TM cable with Ethernet
Connecting Peripherals
USB Device connection
The USB port on the product functions as a USB hub.
CAUTION
•• Cautions When Using a USB Device
-- A USB device with an automatic recognition program installed, or that uses its own driver, may not be
recognized.
-- Some USB devices may not be supported or may not work properly.
-- It is recommended to use a USB hub or hard disk drive with power supplied. (If the power supply is not
adequate, the USB device may not be recognized properly.)
Headphones Connection
Connect peripherals to the monitor via the headphones port.
Note
•• Peripheral devices are sold separately.
•• Depending on the audio settings of the PC and external device, headphones and speaker functions may be
limited.
•• If you use angled earphones, it may cause a problem with connecting another external device to the monitor.
Therefore, it is recommended to use straight earphones.
Note
•• It is recommended you install all Windows Updates to keep your Windows up-to-date before connecting to the
product for use.
•• Peripheral devices are sold separately.
•• A keyboard, mouse, or USB device can be connected to the USB port.
•• The charging speed may vary depending on the device.
•• To use USB Downstream port of monitor, user must connect Upstream port of monitor to Host PC using USB C-C
or USB C-A cable.
•• When the USB C-C cable is connected between Upstream port of monitor and Host PC, the Downstream port of
monitor support USB 2.0 device.
•• When the USB C-A cable is connected between Upstream port of monitor and Host PC, the Downstream port of
monitor support USB 3.0 device.
However, Host PC must support USB 3.0 function.
10
Angled
Straight
(Recommend)
USER SETTINGS
Note
ENGLISH
•• Your monitor’s OSD (On Screen Display) may differ slightly from that shown in this manual.
Activating the Main Menu
1 Press the joystick button on the bottom of the monitor.
2 Move the joystick up/down and left/right to set the options.
3 Press the joystick button once more to exit the main menu.
Joystick Button
Button
Menu Status
Description
Main menu disabled
Enables the main menu.
Main menu enabled
Exits the main menu.
(Holding down the button more than 5 seconds to turn off the monitor. You can turn off the monitor this way at any time, including when the OSD is on.)
Main menu disabled
Adjusts the monitor volume level.
Main menu enabled
Enters the Input features.
Main menu disabled
Adjusts the monitor volume level.
Main menu enabled
Enters the Settings feature.
Main menu disabled
Displays the information on the current input.
Main menu enabled
Turns off the monitor.
Main menu disabled
Displays the information on the current input.
Main menu enabled
Enters the Picture Mode feature.
11
Main Menu Features
Main Menu
ENGLISH
Power Off
Input
Exit
Settings
Description
Input
Sets input mode.
Power Off
Turns off the monitor.
Settings
Configures the screen settings.
Picture Mode
Sets the picture mode.
Exit
Exits the main menu.
Picture Mode
Menu Settings
1
2
3
4
To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Settings.
Move the joystick up/down and left/right to set the options.
To return to the upper menu or set other menu items, move the joystick to or pressing ( ) it.
If you want to exit the OSD menu, move the joystick to until you exit.
Quick Settings
12
Input
Picture
Sound
General
Quick Settings
Settings > Quick Settings
Brightness
Adjusts the contrast and brightness of the screen.
Adjusts the volume.
Volume
ENGLISH
Contrast
Description
Note
•• You can adjust Mute / Unmute by moving the joystick button to in the Volume menu.
Color Temp
MaxxAudio
Custom
The user can adjust it to red, green, or blue by customization.
Warm
Sets the screen color to a reddish tone.
Medium
Sets the screen color between a red and blue tone.
Cool
Sets the screen color to a bluish tone.
Manual
The user can fine-tune the color temperature.
On
MaxxAudio® by waves, recipient of a Technical GRAMMY Award® is a suite of studio-quality sound tools for a superior listening experience.
Off
Disables the MaxxAudio function.
13
Input
Settings > Input
Input List
Description
Selects the input mode.
ENGLISH
Adjusts the aspect ratio of the screen.
Aspect Ratio
Full Wide
Displays the video in widescreen, regardless of the video signal input.
Original
Displays video according to the aspect ratio of the video signal input.
Just Scan
The aspect ratio is not adjusted from the original.
Note
•• The display may look the same for Full Wide , Original, and Just Scan options at the recommended resolution (3840 x 2160).
•• There is no Just Scan menu on FreeSync Mode. ( Go to Picture → Game Adjust → FreeSync, to set from FreeSync Basic or Extended to Off)
14
Picture
Note
•• The Picture Mode that can be set depends on the Input signal.
Settings > Picture
Description
Custom
Allows the user to adjust each element.
Vivid
Heightens contrast, brightness and sharpness to display vivid images.
HDR Effect
Reader
Cinema
FPS
RTS
Color Weakness
EBU
Optimizes the screen for high dynamic range.
Optimizes the screen for viewing documents. You can brighten the screen in the OSD menu.
Optimizes the screen for video.
This mode is optimized for FPS games.
This mode is optimized for RTS Game.
This mode is for users who cannot distinguish between red and green. It enables users with color weakness to easily distinguish
between the two colors.
A standard TV PAL color space for broadcasting.
REC709
SMPTE-C
Calibration 1
Calibration 2
A standard HDTV color space for broadcasting.
A standard TV NTSC color space for broadcasting.
Adjusts to the last calibrated screen.
Adjusts to the previously calibrated screen.
Picture Mode
ENGLISH
[Picture Mode on SDR (Non-HDR) signal]
Note
•• If the Picture Mode is changed in the DP (DisplayPort) input, the screen may flicker or the resolution of your PC screen may be affected.
•• Calibration 2 : Installation of TRUE COLOR PRO and proceeding Calibration will enable this menu.
15
[Picture Mode on HDR signal]
Settings > Picture
ENGLISH
Picture Mode
Description
Custom
Allows the user to adjust each element.
Vivid
Optimized the screen for HDR vivid colors.
Standard
Optimized the screen for HDR standard.
Cinema
Optimized the screen for HDR video.
FPS
This mode is optimized for FPS games.It is suitable for very dark FPS games.
RTS
This mode is optimized for RTS Game.
Note
•• HDR content may not display correctly depending on Window10 OS settings, please check HDR On/Off settings in Windows.
•• When the HDR function is turned on, the characters or picture quality may be poor according to Graphic card performance.
•• While the HDR function is on, screen flickering or cracking may occur when changing the monitor input or power on/off according to Graphic card performance.
16
Settings > Picture
Description
Brightness
Contrast
SUPER RESOLUTION+
Adjusts the sharpness of the screen.
High
Optimizes the screen for crystal clear images. Best for high-definition video or games.
Middle
Optimizes the screen for comfortable viewing, with images at the middle level between the low and high
modes. Best for UCC or SD videos.
Low
Optimizes the screen for smooth and natural images. Best for still images or images with less movement.
Off
Displays in the most common setting. Disables SUPER RESOLUTION+.
Picture Adjust
ENGLISH
Sharpness
Adjusts the contrast and brightness of the screen.
Note
•• Because this is a function to increase the sharpness of low resolution pictures, it is not recommended to use the function for
normal text or for desktop icons. Doing so may result in unnecessarily high sharpness.
Black Level
DFC
Sets the offset level (for HDMI only).
•• Offset: as a reference for a video signal, this is the darkest color the monitor can display.
High
Keeps the current contrast ratio of the screen.
Low
Lowers the black levels and raises the white levels from the current contrast ratio of the screen.
On
Adjusts the brightness automatically according to the screen.
Off
Disables the DFC feature.
17
Settings > Picture
Description
Response Time
ENGLISH
FreeSync
Sets a response time for displayed pictures based on the movement of the picture on the screen.
For a normal environment, it is recommended that you use Fast. When there is a lot of motion, it is recommended that you use
Faster.
Setting to Faster may cause image sticking.
Faster
Sets the response time to Faster.
Fast
Sets the response time to Fast.
Normal
Sets the response time to Normal.
Off
Does not use the response time improvement feature.
Provides seamless and natural images by synchronizing the vertical frequency of the input signal with that of the output signal.
CAUTION
Game Adjust
•• Supported Interface: DisplayPort,HDMI.
•• Supported Graphic Card : A graphic card that supports AMD’s FreeSync is necessary.
•• Supported Version : Make sure to update the graphic card to the latest driver.
•• For more information and requirement, refer to AMD website at http://www.amd.com/FreeSync
Extended
Basic
Off
Black Stabilizer
18
Enable wider frequency range of FreeSync function than basic mode.
The screen may flicker during the game play.
Enable basic frequency range of FreeSync function.
FreeSync function off.
You can control the black contrast to have better visibility in dark scenes.
Increasing the Black Stabilizer value brightens the low gray level area on the screen. (You can easily distinguish objects on dark
game screens.)
Reducing the Black Stabilizer value darkens the low gray level area and increases the dynamic contrast on the screen.
Settings > Picture
Description
Gamma
The higher the gamma value, the darker the image becomes. Likewise, the lower the gamma value, the lighter
the image becomes.
Mode 4
If you do not need to adjust the gamma settings, select Mode 4.
Set your own color temperature.
Color Temp
Color Adjust
Red/Green/Blue
Custom
The user can adjust it to red, green, or blue by customization.
Warm
Sets the screen color to a reddish tone.
Medium
Sets the screen color to between a red and blue tone.
Cool
Sets the screen color to a bluish tone.
Manual
The user can fine-tune the color temperature.
ENGLISH
Mode 1,
Mode 2,
Mode 3
You can customize the picture color using red, green, and blue colors.
Meets the user requirements for colors by adjusting the hue and saturation of the six colors (red, green, blue, cyan, magenta, and
yellow) and then saving the settings.
Six Color
Picture Reset
Do you want to reset your picture settings?
Hue
Adjusts the tone of the screen colors.
Saturation
Adjusts the saturation of the screen colors. The lower the value, the less saturated and brighter the colors
become. The higher the value, the more saturated and darker the colors become.
No
Cancel the select.
Yes
Returns to the default settings.
19
Sound
Settings > Sound
Description
Adjusts the volume level.
ENGLISH
Volume
MaxxAudio
20
Note
•• You can adjust Mute / Unmute by moving the joystick button to▼in the Volume menu.
On
MaxxAudio® by waves, recipient of a Technical GRAMMY Award® is a suite of studio-quality sound tools for a superior listening experience.
Off
Disables the MaxxAudio function.
General
Settings > General
Language
Description
Sets the menu screen to the desired language.
SMART ENERGY SAVING
High
Saves energy using the high-efficiency SMART ENERGY SAVING feature.
Low
Saves energy using the low-efficiency SMART ENERGY SAVING feature.
Off
Disables the feature.
ENGLISH
Conserve energy by using luminance compensation algorithm.
Note
•• The value of energy saving data may differ depending on panel and panel suppliers.
•• If you select the option of SMART ENERGY SAVING is High or Low, monitor luminance become higher or lower depend on source.
Turns the power LED on the bottom of the monitor on or off.
Power LED
On
The power LED turns on automatically.
Off
The power LED turns off.
Note
•• When the Power LED function is turned on, it operates as follows:
-- On Mode: White
-- Sleep Mode: White Blinking
-- Off Mode: Off
Automatic Standby
Feature that automatically turns off the monitor when there is no movement on the screen for a period of time. You can set a timer for the auto-off function.
(Off, 4 H, 6 H, and 8 H)
DisplayPort Version
Set DisplayPort Version to the same version as the connected external device. (1.4, 1.2, and 1.1)
To use the HDR function, set to 1.4.
21
Settings > General
Description
Provides sharper images when connected to a device supporting ULTRA HD Deep Color.
4K@ 60 Hz Support Format
ENGLISH
Resolution
Frame rate(Hz)
Color Depth / Chroma Sampling
8 bit
10 bit
YCbCr 4:2:0
59.94
60.00
3840 x 2160
HDMI ULTRA HD Deep Color
YCbCr 4:2:2
YCbCr 4:4:4
RGB 4:4:4
Note
•• To use HDMI ULTRA HD Deep Color, turn this function "On".
•• If the connected device does not support Deep Color, the screen or sound may not work properly. In this case, set this function to off.
•• The HDMI ULTRA HD Deep Color function can be set individually for each HDMI port.
•• To use the HDR function, set HDMI ULTRA HD Deep Color to "On".
This feature lets you set the sound generated from Buzzer when your monitor powers on.
Buzzer
On
Enables your monitor's Buzzer.
Off
Disables your monitor's Buzzer.
This feature disables the configuration and adjustment of menus.
OSD Lock
On
Enables OSD Lock.
Off
Disables OSD Lock.
Note
•• All features are disabled except Brightness, Contrast, Volume, Input List, Aspect Ratio, OSD Lock and Information.
OSD Size
22
User can select OSD Size to Large or Small.
-
Settings > General
Description
When Deep sleep mode is enabled, power consumption is minimized while the monitor is in standby mode.
Enables Deep sleep Mode.
Off
Disables Deep sleep Mode.
Note
•• USB HUB functions will not work in standby mode while Deep sleep Mode is enabled in standby mode.
Information
ENGLISH
Deep Sleep Mode
On
The following display information will be shown; Serial Number, Total Power On Time, Resolution.
Do you want to reset your settings?
Reset to Initial Settings
No
Cancel the reset.
Yes
Returns to the default settings.
23
TROUBLESHOOTING
ENGLISH
Nothing is displayed on the screen.
Is the monitor's power cord plugged in?
•• Check if the power cord is correctly plugged into the power outlet.
Is the power LED on?
•• Check the power cable connection and press the power button.
Is the power on and the power LED displaying white?
•• Check that the connected input is enabled (Settings > Input).
Is the No Signal message being displayed?
•• This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and reconnect it.
Is the Out of Range message being displayed?
•• This occurs when signals transferred from the PC (graphics card) are out of the horizontal or vertical frequency range of the monitor. Please see the Product
Specification section of this manual to set the appropriate frequency.
Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.
Did you select the appropriate resolution?
•• If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or the recommended
resolution.
•• Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or
misalignment of the display.
•• The setting methods may be different depending on the computer or operating system, and some resolutions may not be available depending on the
performance of the graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance.
Does image sticking occur even when the monitor is turned off?
•• Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image.
•• To extend the lifetime of the monitor, use a screensaver.
Are there spots on the screen?
•• When using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is normal for an LCD screen. It is not an error, nor
is it related to the monitor's performance.
Some features are disabled.
Are some functions not available when you press the Menu button?
24
•• The OSD is locked. Disable OSD Lock in General.
Do you see an "Unrecognized monitor, Plug and Play (VESA DDC) monitor found" message?
Have you installed the display driver?
•• Be sure to install the display driver from our web site: http://www.lg.com.
•• Make sure to check if the graphics card supports Plug and Play function.
Are images displayed without sound?
•• Make sure that the headphone port connections are made properly.
•• Try increasing the volume with the joystick.
•• Set the audio output of the PC to the monitor you are using. (The settings may differ depending on the operating system (OS) you use.)
ENGLISH
No sound from the headphone port.
Note
•• LED can be lighted with Set OSD Menu.
Settings – General – Power LED – On
25
PRODUCT SPECIFICATION
ENGLISH
Color Depth
Resolution
Power Sources
AC/DC adaptor
Environmental Conditions
8-bit / 10-bit color is supported.
Max Resolution
3840 x 2160 @ 60 Hz
Recommended Resolution
3840 x 2160 @ 60 Hz
Power Rating
19 V
Power Consumption
On mode: 25.2 W Typ. (ENERGY STAR® standard)*
40 W Typ. (Outgoing condition)**
Sleep Mode ≤ 0.5 W (HDMI / DP input Condition)***
Off Mode ≤ 0.3 W
7.0 A
A16-140P1A type, CHICONY POWER TECHNOLOGY(SUZHOU)CO.,LTD.
Or ADS-150KL-19N-3 190140E type, SHENZHEN HONOR ELECTRONIC
Output: 19 V
7.37 A
Operating Conditions
Temperature
Humidity
Less than 80 %
Storing Conditions
Temperature
-20 °C to 60 °C
Humidity
Less than 85 %
Monitor Size (Width x Height x Depth)
Dimensions
Weight (Without Packaging)
26
With Stand
613.1 x 559.5 x 234.2 (mm)
Without Stand
613.1 x 364.4 x 44.6 (mm)
With Stand
5.3 kg
Without Stand
4.0 kg
The specifications are subject to change without notice.
* The power consumption level can be different by operating condition and monitor setting.
* The On mode power consumption is measured with ENERGY STAR® test standard.
** The On mode power consumption is measured with LGE test standard (Full White pattern , Maximum resolution).
*** In case of USB-C input, the power consumption of Sleep Mode may vary depending on the connected device.
*** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).
0 °C to 40 °C
Factory Support Mode (Preset Mode, PC)
DisplayPort/ USB-C
Horizontal Frequency (kHz)
Vertical Frequency (Hz)
Polarity (H/V)
640 x 480
31.469
59.94
-/-
800 x 600
37.879
60.317
+/+
1024 x 768
48.363
60
-/-
1152 x 864
54.347
60.05
+/+
1280 x 720
45.00
60.00
+/+
1280 x 800
49.702
59.810
-/+
1280 x 1024
63.981
60.02
+/+
1600 x 900
60.00
60.00
+/+
1920 x 1080
67.5
60
+/-
2560 x 1440
88.79
59.95
+/-
3840 x 2160
66.66
30
+/-
3840 x 2160
133.32
60
+/-
Remarks
ENGLISH
Preset Mode
DP/USB-C Preferred timing
27
HDMI
ENGLISH
28
Preset Mode
Horizontal Frequency (kHz)
Vertical Frequency (Hz)
Polarity (H/V)
640 x 480
31.469
59.94
-/-
800 x 600
37.879
60.317
+/+
1024 x 768
48.363
60
-/-
1152 x 864
54.347
60.05
+/+
Remarks
1280 x 720
45.00
60.00
+/+
1280 x 800
49.702
59.810
-/+
1280 x 1024
63.981
60.02
+/+
1600 x 900
60.00
60.00
+/+
1920 x 1080
67.5
60
+/-
2560 x 1440
88.79
59.95
+/-
3840 x 2160
67.5
30
+/-
HDMI Preferred timing, HDMI ULTRA HD Deep Color : Off
3840 x 2160
135
60
+/-
HDMI Preferred timing, HDMI ULTRA HD Deep Color : On
HDMI Timing (Video)
Horizontal
Frequency(kHz)
Vertical Frequency(Hz)
480p
31.5
60
720p
45.0
60
1080p
67.5
60
2160p
135
60
Remarks
ENGLISH
Factory support mode
(Preset Mode)
When HDMI ULTRA HD Deep Color is set to ON
29
ENERGY STAR is a set of power-saving guidelines issued by the U.S.Environmental Protection Agency(EPA).
The model and serial number of the product are located on the back and on one side of the product.
Record them below in case you ever need service.
As an ENERGY STAR Partner LGE U. S. A.,Inc. has determined that this product meets the ENERGY
STAR guidelines for energy efficiency.
Model
Serial No.
Refer to ENERGY STAR.gov for more information on the ENERGY STAR program.
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