LG | 32UD99-W | Owner's Manual | LG 32UD99-W Owner’s Manual

LG 32UD99-W Owner’s Manual
Owner's Manual
IPS LED MONITOR
(LED MONITOR*)
*Disclaimer: LG LED Monitor applies LCD screen with LED backlights.
This product is a computer monitor and not for television purpose.
Please read the safety information carefully before using the product.
IPS LED Monitor (LED Monitor) Model List
32UD99
www.lg.com
2
CONTENTS
ENGLISH
ENG
3
LICENSE
4
ASSEMBLING AND PREPARING
4
5
6
6
7
8
9
9
10
11
12
12
13
14
15
15
15
Product Components
Supported Drivers and Software
Component and Button Description
- How to Use the Joystick Button
Input Connector
Moving and Lifting the Monitor
Installing the Monitor
- Assembling the stand base
- Using the cable holder
- Installing onto a table
- Adjusting the angle
- Adjusting the Stand Height
- Pivot Feature
- Using the Kensington lock
- Detaching the Stand Body
- Installing the wall mount plate
- Installing to a wall
17 USING THE MONITOR
17
17
17
18
19
19
19
Connecting to a PC
- HDMI connection
- DisplayPort connection
- USB-C connection
Connecting Peripherals
- USB Cable connection - PC
Connecting to External Devices
19
- Connecting Headphones
20 USER SETTINGS
20
20
21
21
Activating the Main Menu
- Main Menu Features
User Settings
- Menu Settings
27 TROUBLESHOOTING
29‌SPECIFICATIONS
29
30
30
30
31
31
32UD99
Factory Support Mode (Preset Mode, PC)
HDMI
DisplayPort / USB-C
HDMI Timing (Video)
Power LED
3
LICENSE
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo
are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the
United States and other countries.
VESA, VESA logo, DisplayPort compliance logo and DisplayPort compliance logo for
dual-mode source devices are all registered trademarks of the Video Electronics Standards Association.
The SuperSpeed USB Trident logo is a registered trademark of USB Implementers
Forum, Inc.
The following content is only applied to the monitor which is sold in Europe market and which needs to meet the ErP
Directive:
* This monitor is set to be turned off automatically in 4 hours after you turned on display if there is no adjustment to
display.
* To make this setting be disabled, change the option to ‘Off’ in OSD menu of “Automatic Standby”.
ENG
ENGLISH
Each model has different licenses. Visit www.lg.com for more information on the license.
4
ASSEMBLING AND PREPARING
ENGLISH
ENG
Product Components
Please check whether all the components are included in the box before using the product. If there are missing components, contact the retail store where you purchased the product. Note that the product and components may look
different from those shown here.
CD / Card
Power Cord
AC-DC Adapter
( Depending on the country )
HDMI Cable
( This cable is not included
in all countries. )
Stand Body
DisplayPort Cable
Stand Base
USB C-C cable
USB C-A Gender
Cable Holder
CAUTION
y
y
y
y
Always use genuine components to ensure safety and product performance.
y
The product warranty will not cover damage or injury caused by the use of counterfeit components.
y
It is recommend that use the supplied components.
y
If you use generic cables not certified by LG, the screen may not display or there may be image noises.
y
NOTE
Note that the components may look different from those shown here.
yy
Without prior notice, all information and specifications in this manual are subject to change to improve the
yy
performance of the product.
To purchase optional accessories, visit an electronics store or online shopping site or contact the retail store
yy
where you purchased the product.
5
Supported Drivers and Software
Drivers and Software
Installation Priority
32UD99
Monitor Driver
Recommended
O
OnScreen Control
Recommended
O
Dual Controller
Optional
O
True Color Pro
Optional
O
ENG
ENGLISH
You can download and install the latest version from the LGE website (www.lg.com).
6
Component and Button Description
ENGLISH
ENG
Joystick Button
Power LED
y yOn: power is on
y yOff: power is off
How to Use the Joystick Button
You can easily control the functions of the monitor by pressing the joystick button or moving it left/right with your
finger.
Basic Functions
◄/►
Power on
Press the joystick button once with your finger to turn on the
monitor.
Power off
Press and hold the joystick button once with your finger to turn off the
monitor.
Volume
Control
You can control the volume by moving the joystick button left/right.
NOTE
y y The joystick button is located at the bottom of the monitor.
7
Input Connector
ENG
ENGLISH
8
Moving and Lifting the Monitor
ENGLISH
ENG
When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched
or damaged and to ensure safe transportation regardless of its shape or size.
CAUTION
As far as possible, avoid touching the monitor
yy
screen. This may result in damage to the screen or
some of the pixels used to create images.
It is advisable to place the monitor in the original
yy
box or packing material before attempting to
move it.
Before moving or lifting the monitor, disconnect
yy
the power cord and all cables.
Hold the top and bottom of the monitor frame
yy
firmly. Do not hold the screen itself.
If you use the monitor panel without the stand
yy
base, its joystick button may cause the monitor to
become unstable and fall, resulting in damage to
the monitor or human injury. In addition, this may
cause the joystick button to malfunction.
When holding the monitor, the screen should face
yy
away from you to prevent it being scratched.
When moving the monitor, avoid any strong shock
yy
or vibrations to the product.
When moving the monitor, keep it upright, never
yy
turn the monitor on its side or tilt it sideways.
9
Installing the Monitor
1 Please put a soft cloth on a low table or box to
4 Turn the screw clockwise to secure the stand base.
protect the screen of the monitor.
2 Please put the monitor on the soft cloth with the
screen facing down.
CAUTION
To avoid injury to the fingers and foot when
yy
Assembly Stand Body and Base, should hold
Base when assem-bly stand body and base.
2 the Head and Stand body.
3 1 Assemble
NOTE
Press the stand until the button reaches the top.
yy
1
2 Assemble the Stand body and Stand base .
ENG
ENGLISH
Assembling the stand base
10
ENGLISH
ENG
CAUTION
Illustrations in this document represent typical
yy
procedures, so they may look different from the
actual product.
Do not carry the monitor upside down by just
yy
holding the stand base. This may cause the
monitor to fall off the stand and could result in
personal injury.
When lifting or moving the monitor, do not
yy
touch the monitor screen. The force applied to
the monitor screen may cause damage to it.
Do not apply foreign substances (oils, lubricants,
yy
etc.) to the screw parts when assembling the
product. (Doing so may damage the product.)
Applying excessive force when tightening screws
yy
may cause damage to the monitor. Damage
caused in this way will not be covered by the
product warranty.
NOTE
You can disassemble the stand in the reverse
yy
order of the assembly.
Using the cable holder
Arrange the cables using the cable holder as shown in
the illustration.
Cable Holder
11
Installing onto a table
Cautions When Connecting Power Cord
ENG
ENGLISH
1 Lift the monitor and place it on the table in an upright position.
Place at least 100 mm away from the wall to ensure
sufficient ventilation.
100 mm
100 mm
100 mm
100 mm
2 Connect the Power cord to the monitor, then plug
the power cord into the wall outlet.
3 Press the joystick button on the bottom of the
monitor to turn on the monitor.
CAUTION
Unplug the power cord prior to moving or installyy
ing the monitor. There is risk of electric shock.
100-240 V ~
Make sure to use the power cord that is proyy
vided in the product package and connect it to a
grounded power outlet.
If you need another power cord, please contact
yy
your local dealer or the nearest retail store.
12
ENGLISH
ENG
Adjusting the angle
Adjusting the Stand Height
1 Place the monitor in an upright position, mounted
1 Handle the monitor with both hands for safety.
on the stand base.
2 Adjust the angle of the screen. The angle of the
screen can be adjusted forwards or backwards for a
comfortable viewing experience.
2 The height can be adjusted up to 110.0 mm.
110.0 mm
Rear Side
Front Side
WARNING
To avoid injury to the fingers when adjusting the
yy
screen, do not hold the lower part of the monitor's frame as illustrated below.
Be careful not to touch or press the screen area
yy
when adjusting the angle of the monitor.
WARNING
Do not put your fingers or hand
yy
between the screen and the base
(chassis) when adjusting the
screen's height.
13
Pivot Feature
3 Rotate the monitor clockwise as shown in the figure.
ENG
ENGLISH
The pivot feature allows the monitor to rotate 90°
clockwise.
Head
4 Complete the installation by rotating the monitor
Stand
90° as shown below.
WARNING
To avoid scratching the stand base, make sure
yy
that when rotating the monitor using the pivot
feature, the stand does not make contact with
the monitor.
1 Raise the monitor to the maximum height.
NOTE
2 Adjust the angle of the monitor in the direction of
the arrow as shown in the figure.
Auto Pivot feature of the display is not supported.
yy
The screen can be rotated easily using the screen
yy
pivot shortcut key provided with your Windows
operating system. Note that some Windows
versions and some graphics card drivers may use
different settings for the screen pivot key or may
not support the pivot key at all.
Windows screen pivot shortcut keys
yy
- - 0°: Ctrl + Alt + Up arrow key (↑)
- - 90°: Ctrl + Alt + Left arrow key (←)
- - 180°: Ctrl + Alt + Down arrow key (↓)
- - 270°: Ctrl + Alt + Right arrow key (→)
14
WARNING
ENGLISH
ENG
Take care when rotating the monitor if the cable
yy
is connected.
To avoid injury when rotating the display, do not
yy
place your fingers between the display and the
stand base.
Using the Kensington lock
The Kensington security system connector is located at
the back of the Monitor set.
For more information on installation and usage, refer to
the Kensington lock user manual or visit the website at
http://www.kensington.com.
Connect the Kensington security system cable between
the Monitor set and a table.
NOTE
Use of the Kensington lock is optional.
yy
The accessories can be purchased at your local
electronics store.
NOTE
The left or right side of the monitor head can be
yy
slightly rotated up or down (up to 3°). Adjust the
horizontal level of the monitor head.
Monitor head
15
Detaching the Stand Body
screen from scratches, cover the surface with a soft
cloth.
2 Remove the stand from the monitor by pressing
the button on the bottom center of the back of the
monitor.
Install the monitor at least 100 mm away from the wall
and leave about 100 mm of space at each side of the
monitor to ensure sufficient ventilation. Detailed installation instructions can be obtained from your local retail
store. Please refer to the manual to install and set up a
tilting wall mounting bracket.
1
100 mm
100 mm
100 mm
100 mm
To install the monitor to a wall, attach a wall mounting
bracket (optional) to the back of the monitor.
Make sure that the wall mounting bracket is securely fixed
to the monitor and to the wall.
Installing the wall mount plate
1 If you use screw longer than standard, the monitor
might be damaged internally.
2 If you use improper screw, the product might be damaged and drop from mounted position.
In this case, LG Electronics is not responsible for it.
This monitor supports the specification of the standard
wall mount plate or compatible device.
1 Place the screen face down. To protect the screen
from scratches, cover the surface with a soft cloth.
2 Place the wall mount plate onto the monitor and
align it with the screw holes.
3 Tighten the four screws to fix the plate to the monitor using a screwdriver.
NOTE
The wall mount plate is sold separately.
yy
For more information on installation, refer to the
yy
wall mount plate's installation guide.
Be careful not to use excessive force when
yy
mounting the wall mount plate, as this can damage the monitor's screen.
Wall Mount (A x B)
Standard screw
Number of screws
Wall Mount Plate
(Optional)
100 x 100
M4 x L10
4
LSW 149
ENG
ENGLISH
1 Place the monitor’s screen face down. To protect the
Installing to a wall
16
Wall Mount (A x B)
yy
NOTE
ENGLISH
ENG
A
B
CAUTION
Unplug the power cord before moving or installyy
ing the monitor to avoid electric shocks.
Installing the monitor on the ceiling or on a
yy
slanted wall may result in the monitor falling off,
which could lead to injury. Please use the genuine LG wall mounting bracket. For more information, contact your local retail store or a qualified
installer.
Applying excessive force when fastening screws
yy
may cause damage to the monitor. Damage
caused in this way will not be covered by the
product warranty.
Use the wall mounting bracket and screws
yy
that conform to the VESA standard. Damage
caused by the use or misuse of inappropriate
components will not be covered by the product
warranty.
Screw length from outer surface of back cover
yy
should be under 8mm.
Wall mount Pad
Back Cover
Wall mount Pad
Back Cover
Standard screw
Max.8mm
Use the screws specified by the VESA standard.
yy
The wall mount kit includes the installation guide
yy
and all necessary parts.
The wall mounting bracket is optional. The accesyy
sories can be purchased at your local retail store.
The length of the screw may differ for each wall
yy
mounting bracket. Ensure the correct length
screw is used.
For more information, please refer to the user
yy
manual for the wall mounting bracket.
17
USING THE MONITOR
This monitor supports the *Plug and Play feature.
yy
*Plug and Play: A feature that allows you to add
a device to your computer without having to
reconfigure anything or install any manual drivers.
Transmits the digital video and audio signals from your
PC to the monitor. Connect your PC to the monitor using the Displayport cable as illustrated below.
Press the menu button and then select the input option
from the input menu.
HDMI connection
Transmits the digital video and audio signals from your
PC and A/V devices to the monitor. Connect your PC
and AV device to the monitor with the HDMI cable as
illustrated below.
Press the menu button and then select the input option
from the input menu.
NOTE
There may be no video or audio output depending
yy
on the DP version of the PC.
y y If you use generic cables not certified by LG, the
screen may not display or there may be image
noises.
NOTE
If you use HDMI PC, it can cause compatibility
yy
problem.
Use a certified cable with the HDMI logo attached.
yy
If you do not use a certified HDMI cable, the
screen may not display or a connection error may
occur.
Recommended HDMI cable types
yy
- High-Speed HDMI®/TM Cable
- High-Speed HDMI®/TM Cable with Ethernet
ENG
ENGLISH
Connecting to a PC
DisplayPort connection
18
USB-C connection
ENGLISH
ENG
Transmits digital video and audio signals from your PC
to the monitor.
Connect the monitor to your PC using the USB-C cable
as shown in the illustration below.
Press the menu button and then select the input option
from the input menu.
(USB C-C cable)
NOTE
y y PD(Power Delivery) and DP Alternate Mode(DP
over USB-C) are supported via USB-C Port.
y y Features may not work properly depending on
the connected device’s specifications and the
environment.
y y USB-C port is not for the Monitor Power source
but for a PC power source.
Connect Adapter to supply power to the Monitor
(USB C-C cable +
USB C-A Gender)
(sold separately)
19
Connecting Peripherals
The USB port on the product functions as a USB hub.
Please connect the USB C-C or USB C-A cable to the PC.
Connecting Headphones
Connect peripherals to the monitor via the headphones
port. Connect as illustrated.
NOTE
Make sure to install the most recent Windows OS
yy
service pack before using the product.
Peripheral devices are sold separately.
yy
A keyboard, mouse, or USB device can be
yy
connected to the USB port.
y yWhen Quick Charge is set to On and upstream cable is
not connected, data transmission through the USB1/2
port is not available (e.g. connecting your keyboard,
mouse, or other USB storage devices to the monitor).
(sold separately)
(Go to General > Quick Charge to set Quick
Charge to On or Off .)
The charging speed may vary depending on the
yy
device.
NOTE
(sold separately)
y y Peripheral devices are sold separately.
y y If you use angled earphones, it may cause a problem with connecting another external device to
the monitor. Therefore, it is recommended to use
straight earphones.
CAUTION
Cautions When Using a USB Device
A USB device with an automatic recognition
yy
program installed, or that uses its own driver, may
not be recognized.
Some USB devices may not be supported or may
yy
not work properly.
It is recommended to use a USB hub or hard disk
yy
drive with power supplied. (If the power supply
is not adequate, the USB device may not be
recognized properly.)
If Quick Charge is off and the upstream Port is
yy
not connected with Host PC, monitor may not
support ‘Charge’ .
Angled
Straight
y y Depending on the audio settings of the PC and
external device, headphones and speaker functions
may be limited.
ENG
ENGLISH
USB Cable connection - PC
Connecting to External Devices
20
USER SETTINGS
ENGLISH
ENG
Activating the Main Menu
1 Press the joystick button on the bottom of the monitor.
2 Move the joystick up/down (▲/▼) and left/right(◄/►) to set the options.
3 Press the joystick button once more to exit the main menu.
Joystick Button
Button
Menu Status
Description
Main menu disabled
Enables the main menu.
Main menu enabled
Exits the main menu.
(Holding down the button to turn off the monitor. You can turn off the
monitor this way at any time, including when the OSD is on.)
◄
►
▲
▼
Main menu disabled
Adjusts the monitor volume level.
Main menu enabled
Enters the Input feature.
Main menu disabled
Adjusts the monitor volume level.
Main menu enabled
Enters the Menu features.
Main menu disabled
Displays information on the current input.
Main menu enabled
Turns off the monitor.
Main menu disabled
Displays information on the current input.
Main menu enabled
Enters the Game features.
Main Menu Features
Main Menu
Power Off
Power Off
Input
Input
Exit
Power Off
Game Mode
Input
Exit
Menu
Game Mode
Exit
Menu
Power Off
Game Mode
Input
Exit
Game Mode
Menu
Menu
Description
Menu
Configures the screen settings.
Game Mode
You can change Picture Mode to a gaming mode.
Input
Sets input mode.
Power Off
Turns off the monitor.
Exit
Exits the main menu.
21
User Settings
1
2
3
4
To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Menu.
Configure the options by moving the joystick up/down/left/right.
To return to the upper menu or set other menu items, move the joystick to◄ or pressing (
/ Ok) it.
If you want to exit the OSD menu, move the joystick to ◄ until you exit.
y y When you enter the menu, instructions on how to use the button will appear in the bottom right corner of the screen.
Quick Settings
Input
Picture
General
CAUTION
y y Your monitor’s OSD (On Screen Display) may differ slightly from that shown in this manual.
Each option is described below.
Menu > Quick Settings
Brightness
Contrast
Volume
Description
Adjusts the color contrast and brightness of the screen.
Adjusts the volume level.
NOTE
y y You can adjust Mute / Unmute by moving the joystick button to▼in the Volume menu.
Menu > Input
Description
Input List
Selects the input mode.
Aspect Ratio
Adjusts the aspect ratio of the screen.
Full Wide
Displays the video in wide-screen, regardless of the video signal input.
Original
Displays video according to the aspect ratio of the video signal input.
1:1
The aspect ratio is not adjusted from the original.
NOTE
PBP
y y The display may look the same for Full Wide , Original, and 1:1 options at the recommended resolution (3840 x 2160).
y y There is no 1:1 menu on FreeSync Mode. ( Go to Picture → Game Adjust → FreeSync, to set FreeSync On or Off)
Displays the screens of two input modes on one monitor.
Main/ Sub Screen
Change
Toggles between the main screen and sub screen in PBP mode.
Main/ Sub Sound
Change
Toggles between the audio of the main screen and sub screen in PBP mode.
ENG
ENGLISH
Menu Settings
22
[PBP]
ENGLISH
ENG
Menu > Input
Input List
Description
Main Input List
Sub Input List
Displays the screens of two input modes on one monitor.
PBP Connection
Main Screen
(Left)
Aspect Ratio
Sub Screen (Right)
HDMI 1
HDMI 2
DisplayPort
USB-C
HDMI 1
-
O
O
O
HDMI 2
O
-
O
O
DisplayPort
O
O
-
O
USB-C
O
O
O
-
Adjusts the aspect ratio of the screen.
Main Aspect
Ratio
Full Wide
Displays the video to fit the PBP screen, regardless of the video signal input.
Original
Displays the video in the aspect ratio of the video signal input on the PBP
screen.
Sub Aspect
Ratio
Full Wide
Displays the video to fit the PBP screen, regardless of the video signal input.
Original
Displays the video in the aspect ratio of the video signal input on the PBP
screen.
PBP
You can disable the feature that displays images from two input modes simultaneously on one monitor.
Main/ Sub
Screen Change
Toggles between the main screen and sub screen in PBP mode.
Main/ Sub
Sound Change
Toggles between the audio of the main screen and sub screen in PBP mode.
NOTE
y y If not using the PBP feature, Main/Sub Screen Change and Main/Sub Sound Change are deactivated.
23
Picture Mode on SDR(Non-HDR) signal.
Picture Mode
Description
Custom
Allows the user to adjust each element. The color mode of the main menu can be
adjusted.
Reader
Optimizes the screen for viewing documents. You can brighten the screen in the OSD
menu.
Photo
Optimizes the screen for photos.
Cinema
Optimizes the screen for video.
HDR Effect
Optimizes the screen for high dynamic range.
Color Weakness This mode is for users who cannot distinguish between red and green. It enables users
with color weakness to easily distinguish between the two colors.
FPS Game 1
This mode is optimized for FPS games.
FPS Game 2
It has a higher Black Stabilizer value than FPS Game 1. It is suitable for very dark FPS
games.
RTS Game
This mode is optimized for RTS Game.
Custom (Game)
In this mode, users can customize various elements including game-related options.
sRGB
A standard RGB color space for the monitor and printer.
EBU
A standard TV PAL color space for broadcasting.
REC709
A standard HDTV color space for broadcasting.
SMPTE-C
A standard TV NTSC color space for broadcasting.
Calibration 1
Adjusts to the last calibrated screen.
Calibration 2
Adjusts to the previously calibrated screen.
NOTE
y y If the picture mode is changed, the screen may flicker or the resolution of your PC screen may be affected.
y y Calibration 2 : Installation of TRUE COLOR PRO and proceeding Calibration will enable this menu.
Picture Mode on HDR signal.
Menu > Picture
Picture Mode
Description
HDR Vivid
Optimized the screen for HDR vivid colors.
HDR Standard
Optimized the screen for HDR.
HDR Game
Optimized the screen for HDR Games.
HDR Cinema
Optimized the screen for HDR video.
ENG
ENGLISH
Menu > Picture
24
Picture Adjust
ENGLISH
ENG
Brightness
Adjusts the brightness of the screen.
Contrast
Adjusts the contrast of the screen.
Sharpness
Adjusts the sharpness of the screen.
SUPER
RESOLUTION+
High
Optimized picture quality is displayed when a user wants crystal clear images. It
is effective for high quality video or game.
Middle
The optimized picture quality is displayed when a user wants images between
low and high modes for comfortable viewing. It is effective for UCC or SD video.
Low
The optimized picture quality is displayed when a user wants smooth and natural images.
It is effective for slow-moving pictures or still images.
Off
Select this option for everyday viewing. SUPER RESOLUTION+ is turned off in
this mode.
NOTE
y y Because this is a function to increase the sharpness of low resolution pictures, it is not
recommended to use the function for normal text or for desktop icons. Doing so may
result in unnecessarily high sharpness.
Black Level
Sets the offset level (for HDMI only).
y y Offset: as a reference for a video signal, this is the darkest color the monitor can display.
High
Keeps the current contrast ratio of the screen.
Low
Lowers the black levels and raises the white levels from the current contrast
ratio of the screen.
HDMI ULTRA HD Provides sharper images when connected to a device supporting ULTRA HD Deep Color.
Deep Color
4K@60 Hz Support Format1)
Resolution
Color Depth / Chroma Sampling
Frame rate
(Hz)
8 bit
10 bit
YCbCr 4:2:0
3840 x 2160
59.94
60.00
YCbCr 4:2:2
YCbCr 4:4:4
-
RGB 4:4:4
-
1) Supported when HDMI ULTRA HD Deep Color is set to On.
NOTE
y y If the connected device does not support ULTRA HD Deep Color, the feature may not
work properly.
y y If a problem occurs, set the HDMI ULTRA HD Deep Color option to Off.
DFC
Uniformity
On
Adjusts the brightness automatically according to the screen.
Off
Disables the DFC feature.
Adjusts uniformity of the image.
NOTE
y y The Uniformity menu is activated only in Custom. Enabling Uniformity may reduce the
overall brightness of the image.
25
Game Adjust
Response Time
Fast
Sets the response time to Fast.
Normal
Sets the response time to Normal.
Slow
Sets the response time to Slow.
Off
Does not use the response time improvement feature.
Provides seamless and natural images by synchronizing the vertical frequency of the input
signal with that of the output signal.
CAUTION
y y Supported Interface: DisplayPort,HDMI.
y y Supported Graphic Card : A graphic card that supports AMD’s FreeSync is
necessary.
y y Supported Version : Make sure to update the graphic card to the latest driver.
y y For more information and requirement, refer to AMD website at http://www.
amd.com/FreeSync
y y FreeSync and 1ms Motion Blur Reduction cannot be enabled simultaneously.
Color Adjust
Extended
Enable wider frequency range of FreeSync function than basic mode.
The screen may flicker during the game play.
Basic
Enable basic frequency range of FreeSync function.
Off
FreeSync function off.
Black Stabilizer
You can control the black contrast to have better visibility in dark scenes.
Increasing the Black Stabilizer value brightens the low gray level area on the screen. (You
can easily distinguish objects on dark game screens.)
Reducing the Black Stabilizer value darkens the low gray level area and increases the dynamic contrast on the screen.
Gamma
Mode 1, Mode 2,
Mode 3
The higher the gamma value, the darker the image becomes. Likewise, the
lower the gamma value, the lighter the image becomes.
Mode 4
If you do not need to adjust the gamma settings, select Mode 4.
Custom
The user can adjust it to red, green, or blue by customization.
6500K
Sets the screen color to a reddish tone.
7500K
Sets the screen color between a red and blue tone.
9300K
Sets the screen color to a bluish tone.
Manual
Adjusts the color temperature in 500K increments. (Note that 9300K is
supported instead of 9500K.)
Color Temp
Red
You can customize the picture color using Red, Green, and Blue colors.
Green
Blue
Six Color
Picture Reset
Meets the user requirements for colors through adjusting the color and saturation of the six
colors(Red_Hue, Red_Saturation, Green_Hue, Green_Saturation, Blue_Hue, Blue_Saturation, Cyan_Hue, Cyan_Saturation, Magenta_Hue, Magenta_Saturation, Yellow_Hue,
Yellow_Saturation) and saving the settings.
Hue
Adjusts the tone of the screen colors.
Saturation
Adjusts the saturation of the screen colors. The lower the value, the less
saturated and brighter the colors become. The higher the value, the more
saturated and darker the colors become.
Do you want to Picture reset your settings?
Yes
Returns to the default settings.
No
Cancel the select.
ENG
ENGLISH
FreeSync
Sets a response time for displayed pictures based on the speed of the screen.
For a normal environment, it is recommended that you use Normal. For a fast-moving picture,
it is recommended that you use Fast.
Setting to Fast may cause image sticking.
26
Menu > General
Description
ENGLISH
ENG
Language
Sets the menu screen to the desired language.
SMART ENERGY
SAVING
High
Saves energy using the high-efficiency SMART ENERGY SAVING feature.
Low
Saves energy using the low-efficiency SMART ENERGY SAVING feature.
Off
Disables the SMART ENERGY SAVING feature.
Power LED
Turns the power LED on the front of the monitor on or off.
On
The power LED turns on automatically.
Off
The power LED turns off.
Automatic Standby
Feature that automatically turns off the monitor when there is no movement on the screen for a period
of time. You can set a timer for the auto-off function. (Off, 4 H, 6 H, and 8 H)
DisplayPort 1.2
Enables or disables DisplayPort 1.2.
NOTE
y y Be sure to configure this option according to the DisplayPort version supported by your
graphics card. Set this option to Disable if your graphics card does not support DisplayPort 1.2.
Quick Charge
Quick Charge is a feature that rapidly charges the device connected to the USB 3.0 port.
On
Enables Quick Charge.
Off
Disables Quick Charge.
NOTE
y y When Quick Charge is set to On and upstream cable is not connected, data transmission
through the USB1/2 port is not available (e.g. connecting your keyboard, mouse, or other USB
storage devices to the monitor).
OSD Lock
This feature disables the configuration and adjustment of menus.
On
Enables OSD Lock.
Off
Disables OSD Lock.
NOTE
y y All features are disabled except Brightness, Contrast, Volume, Input, OSD Lock in General and
the Exit button.
OSD Size
User can select OSD Size to Large or Small.
Reset
Do you want to reset your settings?
Yes
Returns to the default settings.
No
Cancel the select.
NOTE
y y Saving Data depends on the Panel. So, those values should be different from each panel and panel vendor. If option of SMART
ENERGY SAVING is High or Low, monitor luminance become higher or lower depend on source.
27
TROUBLESHOOTING
Is the monitor's power cord plugged in?
Check if the power cord is correctly plugged into the power outlet.
yy
Is the power LED on?
Check the power cable connection and press the power button.
yy
Check that the connected input is enabled (Menu > Input > Input list).
yy
Is the power on and the power LED
displaying white?
Is the power LED blinking?
Is the OUT OF RANGE message being
displayed?
Is the No Signal message being
displayed?
If the monitor is in sleep mode, move the mouse, or press any key on the
yy
keyboard, to switch the display on.
Check if the computer is turned on.
yy
This occurs when signals transferred from the PC (graphics card) are out
yy
of the horizontal or vertical frequency range of the monitor. Please see
the Product Specification section of this manual to set the appropriate
frequency.
This is displayed when the signal cable between the PC and the monitor is
yy
missing or disconnected. Check the cable and reconnect it.
The OSD lock message is being displayed.
Are some functions not available when
you press the Menu button?
The OSD is locked. Go to Menu > General and set OSD Lock to Off.
yy
The screen retains an image.
Does image sticking occur even when
the monitor is turned off?
Displaying a still image for a prolonged time may cause damage to the
yy
screen, resulting in the retention of the image.
To extend the lifetime of the monitor, use a screensaver.
yy
Screen display is unstable and shaky / Images displayed on the monitor leave shadow trails.
Did you select the appropriate
resolution?
If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen
yy
may be flickering. Change the resolution to 1080P or the recommended
resolution.
NOTE
y y Vertical frequency In order to display an image, the screen must be refreshed dozens of times per second, like a fluorescent
lamp. The number of times the screen is refreshed per second is called vertical frequency, or refresh rate, and is represented by
Hz.
y y Horizontal frequency The time it takes to display one horizontal line is called the horizontal cycle. If 1 is divided by the
horizontal interval, the result is the number of horizontal lines displayed per second. This is called horizontal frequency and is
represented by kHz.
y y LED can be lighted with Set OSD Menu.
Menu – General – Power LED – On
ENG
ENGLISH
Nothing is displayed on the screen.
28
NOTE
ENGLISH
ENG
Check if the graphics card's resolution or frequency is within the range allowed by the monitor and set it to the
yy
recommended (optimal) resolution in Control Panel > Display > settings.
Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed
yy
screen, a truncated display area, or misalignment of the display.
The setting methods may be different depending on the computer or operating system, and some resolutions
yy
may not be available depending on the performance of the graphics card. If this is the case, contact the
manufacturer of the computer or graphics card for assistance.
Some graphics cards may not support 3840 x 2160 resolution. If the resolution cannot be displayed, contact the
yy
manufacturer of your graphics card.
The display color is abnormal.
Does the display appear discolored (16
colors)?
Set the color to 24 bit (true color) or higher. In Windows, go to Control
yy
Panel > Display > Settings > Color Quality.
Does the display color appear unstable
or monochrome?
Check if the signal cable is connected properly. Reconnect the cable or
yy
reinsert the PC's graphics card.
Are there spots on the screen?
When using the monitor, pixilated spots (red, green, blue, white, or black)
yy
may appear on the screen. This is normal for an LCD screen. It is not an
error, nor is it related to the monitor's performance.
Do you see an "Unrecognized monitor, Plug&Play (VESA DDC) monitor found" message?
Have you installed the display driver?
Be sure to install the display driver from our web site: http://www.lg.com.
yy
Make sure to check if the video card supports Plug&Play function.
yy
No sound from the headphone port or speaker.
Are images displayed using DisplayPort
or HDMI input without sound?
y
y
Try increasing the volume using the button on the monitor.
y
Set the audio output of the PC to the monitor you are using. On Microsoft
y
Windows, go to Control Panel > Hardware and Sound > Sound > set the
monitor as default device.
29
‌SPECIFICATIONS
LCD Screen
Resolution
Video Signal
Type
TFT (Thin Film Transistor)
LCD (Liquid Crystal Display) Screen
Pixel Pitch
0.18159 mm x 0.18159 mm
Maximum Resolution
3840 x 2160 @ 60 Hz
Recommended Resolution
3840 x 2160 @ 60 Hz
Horizontal Frequency
30 kHz to 135 kHz
Vertical Frequency
56 Hz to 61 Hz
Input Connector
HDMI IN1, HDMI IN2 , DP(DisplayPort) IN, H/P, USB-C
Power input
19 V
9.0 A
Power
On mode: 38 W Typ. (ENERGY STAR® standard)*
consumption (Typ.)
52 W Typ. (Outgoing condition)**
Sleep Mode ≤ 1.2 W
Off Mode ≤ 0.3 W
AC/DC adaptor
Type DA-180C19, Asian Power Devices Inc. production
Output: 19 V
9.48 A
Environmental
Conditions
Operating Condition
Temperature: 0°C to 40°C; Humidity: < 80%
Storing Condition
Temperature: -20°C to 60°C; Humidity: < 85%
Dimension
Monitor Size (Width x Height x Depth)
Weight (Without
Packaging)
With Stand
713.8 mm x 485.4 mm x 259.2 mm
Without Stand
713.8 mm x 410.2 mm x 44.6 mm
With Stand
8.4 kg
Without Stand
6.5 kg
The specifications are subject to change without notice.
* The power consumption level can be different by operating condition and monitor setting.
* The On mode power consumption is measured with ENERGY STAR® test standard.
** The On mode power consumption is measured with LGE test standard (Full White pattern , Maximum resolution).
ENG
ENGLISH
32UD99
30
Factory Support Mode (Preset Mode, PC)
ENGLISH
ENG
HDMI
Display Modes (Resolution)
Horizontal
Frequency(kHz)
Vertical
Frequency(Hz)
Polarity(H/V)
640 x 480
31.469
59.94
-/-
800 x 600
37.879
60.317
+/+
1024 x 768
48.363
60
-/-
1152 x 864
54.347
60.05
+/+
1280 x 720
45
60
+/+
1280 x 1024
63.981
60.02
+/+
1600 x 900
60
60
+/+
1920 x 1080
67.5
60
+/-
1920 x 2160
133.29
60
+/-
2560 x 1440
88.79
59.95
+/-
3840 x 2160
67.5
30
+/-
3840 x 2160
135
60
+/-
Remarks
Only Supported at PBP mode
DisplayPort / USB-C
Display Modes (Resolution)
Horizontal
Frequency(kHz)
Vertical
Frequency(Hz)
Polarity(H/V)
640 x 480
31.469
59.94
-/-
800 x 600
37.879
60.317
+/+
1024 x 768
48.363
60
-/-
1152 x 864
54.347
60.05
+/+
1280 x 720
45
60
+/+
1280 x 1024
63.981
60.02
+/+
1600 x 900
60
60
+/+
1920 x 1080
67.5
60
+/-
1920 x 2160
133.32
60
+/-
2560 x 1440
88.79
59.95
+/-
3840 x 2160
66.66
30
+/-
3840 x 2160
133.32
60
+/-
Remarks
Only Supported at PBP mode
31
HDMI Timing (Video)
Horizontal
Frequency(kHz)
Vertical
Frequency(Hz)
480p
31.5
60
720p
45.0
60
1080p
67.5
60
2160p
135
60
Power LED
Mode
LED Color
On Mode
White
Sleep Mode
Off
Off Mode
Off
Remarks
ENG
ENGLISH
Factory support mode
(Preset Mode)
The model and serial number of the product are
located on the back and on one side of the product.
Record them below in case you ever need service.
ENERGY STAR is a set of power-saving
guidelines issued by the U.S.Environmental
Protection Agency(EPA).
As an ENERGY STAR Partner LGE U. S.
A.,Inc. has determined that this product
meets the ENERGY STAR guidelines for
energy efficiency.
MODEL
Refer to ENERGY STAR.gov for more information
on the ENERGY STAR program.
SERIAL
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