LG | LMG810EAW | Owner's Manual | LG LMG810EAW Owner's Manual

LG LMG810EAW Owner's Manual
ENGLISH
USER GUIDE
LM-G810EAW
Copyright ©2019 LG Electronics Inc. All rights reserved.
MFL71428910 (1.0)
www.lg.com
About this user guide
ENGLISH
Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• This device is not suitable for people who have a visual impairment due
to the touchscreen keyboard.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact an
LG Service Centre. For user-installed apps, please contact the relevant
service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG licence agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licenced for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
• Additional charges may incur for data services, such as messaging,
uploading, downloading, auto-syncing and location services. To avoid
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third
parties.
CAUTION: Situations that may cause minor injury or damage to the
device.
NOTE: Notices or additional information.
About this user guide
2
Table of contents
5
Guidelines for safe and efficient use
01
02
Custom-designed
Features
Basic Functions
14
18
29
30
31
33
35
38
41
43
44
Air Motion
Camera features
Sound quality and effects
features
Floating Bar
Google Assistant
Hand ID
Fingerprint recognition
Face Unlock
Multi-tasking feature
Always-on display
Notes on Water Resistant
Properties
48
49
53
54
57
58
58
61
64
74
79
80
81
85
Product components and
accessories
Parts overview
Turning the power on or off
Installing the SIM card
Inserting the memory card
Removing the memory card
Battery
Touch screen
Home screen
Screen lock
Memory card encryption
Taking screenshots
Entering text
Content sharing
3
03
04
Useful Apps
Settings
88
89
90
91
95
96
113
116
119
121
122
123
124
124
125
125
126
128
130
130
131
131
132
132
133
137
137
149
151
153
Installing and uninstalling apps
App trash
App Shortcuts
Phone
Messaging
Camera
Gallery
Contacts
QuickMemo+
HD Audio Recorder
Clock
Calendar
Tasks
Music
Calculator
LG SmartThinQ
LG Health
E-mail
File Manager
Smart Doctor
LG Mobile Switch
SmartWorld
RemoteCall Service
Cell Broadcast
Google apps
Table of contents
Settings
Network
Sound
Display
General
05
Appendix
168
168
169
171
172
172
173
174
175
175
177
LG Language Settings
LG Bridge
Phone software update
Anti-Theft Guide
Open Source Software Notice
Information
Regulatory information
(Regulation ID number, E-labeling,
etc.)
Trademarks
Laser safety statement
DECLARATION OF
CONFORMITY
More information
FAQ
4
Guidelines for safe and efficient use
Please read these simple guidelines. Not following these guidelines may be
dangerous or illegal.
Should a fault occur, a software tool is built into your device that will gather a
fault log. This tool gathers only data specific to the fault, such as signal strength,
cell ID position in sudden call drop and applications loaded. The log is used only to
help determine the cause of the fault. These logs are encrypted and can only be
accessed by an authorised LG repair centre should you need to return your device
for repair.
Exposure to radio frequency energy
Radio wave exposure and Specific Absorption Rate (SAR) information.
This device has been designed to comply with applicable safety requirements for
exposure to radio waves. These requirements are based on scientific guidelines that
include safety margins designed to assure the safety of all persons, regardless of
age and health.
• The radio wave exposure guidelines employ a unit of measurement known
as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using
standardised methods with the device transmitting at its highest certified
power level in all used frequency bands.
• While there may be differences between the SAR levels of various LG device
models, they are all designed to meet the relevant guidelines for exposure to
radio waves.
• The SAR limit recommended by the International Commission on Non-Ionizing
Radiation Protection (ICNIRP) is 2 W/kg averaged over 10 g of tissue.
• The highest SAR value for this model tested for use at the ear is 0.482 W/kg
(10 g) and when worn on the body is 1.587 W/kg (10 g).
• This device meets RF exposure guidelines when used either in the normal use
position against the ear or when positioned at least 5 mm away from the body.
When a carry case, belt clip or holder is used for body-worn operation, it should
not contain metal and should position the product at least 5 mm away from
your body. In order to transmit data files or messages, this device requires a
quality connection to the network. In some cases, transmission of data files
or messages may be delayed until such a connection is available. Ensure the
above separation distance instructions are followed until the transmission is
completed.
5
Product care and maintenance
• Use only in-box accessories which are authorised by LG. LG does not guarantee
any damage or failure which is caused by third party accessories.
• Some contents and illustrations may differ from your device without prior
notice.
• Do not disassemble this unit. Take it to a qualified service technician when repair
work is required.
• Repairs under warranty, at LG’s discretion, may include replacement parts
or boards that are either new or reconditioned, provided that they have
functionality equal to that of the parts being replaced.
• Keep away from electrical appliances such as TVs, radios and personal
computers.
• The unit should be kept away from heat sources such as radiators or cookers.
• Do not drop.
• Do not subject this unit to mechanical vibration or shock.
• Switch off the device in any area where you are required to by special
regulations. For example, do not use your device in hospitals as it may affect
sensitive medical equipment.
• Do not handle the device with wet hands while it is being charged. It may cause
an electric shock and can seriously damage your device.
• Do not charge a handset near flammable material as the handset can become
hot and create a fire hazard.
• Use a dry cloth to clean the exterior of the unit (do not use solvents such as
benzene, thinner or alcohol).
• Do not charge the device when it is on soft furnishings.
• The device should be charged in a well ventilated area.
• Do not subject this unit to excessive smoke or dust.
• Do not keep the device next to credit cards or transport tickets; it can affect the
information on the magnetic strips.
• Do not tap the screen with a sharp object as it may damage the device.
• Do not expose the device to liquid or moisture.
• Use accessories like earphones cautiously. Do not touch the antenna
unnecessarily.
Guidelines for safe and efficient use
6
• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass.
Damage to the glass display due to abuse or misuse is not covered under the
warranty.
• Your device is an electronic device that generates heat during normal operation.
Extremely prolonged, direct skin contact in the absence of adequate ventilation
may result in discomfort or minor burns. Therefore, use care when handling your
device during or immediately after operation.
• If your device gets wet, immediately unplug it to dry off completely. Do not
attempt to accelerate the drying process with an external heating source, such
as an oven, microwave or hair dryer.
• The liquid in your wet device, changes the colour of the product label inside your
device. Damage to your device as a result of exposure to liquid is not covered
under your warranty.
• A mobile device requires proper air circulation in order to dissipate heat. Direct skin
contact and inadequate circulation of air flow to the device may cause the device
to overheat. The device must be at least 1.0cm from between the user’s body.
• Prevent dust of any other foreign substances from getting into the Charger/
USB cable port. It may cause heat or fire.
Efficient device operation
Electronics devices
All devices may receive interference, which could affect performance.
• Do not use your device near medical equipment without requesting permission.
Please consult your doctor to determine if operation of your device may
interfere with the operation of your medical device.
• Pacemaker manufacturers recommend that you leave at least 15 cm of space
between other devices and a pacemaker to avoid potential interference with the
pacemaker.
• This device may produce a bright or flashing light.
• Some hearing aids might be disturbed by devices.
• Minor interference may affect TVs, radios, PCs etc.
• Use your device in temperatures between 0 ºC and 35 ºC, if possible. Exposing
your device to extremely low or high temperatures may result in damage,
malfunction, or even explosion.
Guidelines for safe and efficient use
7
Road safety
Check the laws and regulations on the use of devices in the area when you drive.
• Do not use a hand-held device while driving.
• Give full attention to driving.
• Pull off the road and park before making or answering a call if driving conditions
so require.
• RF energy may affect some electronic systems in your vehicle such as car
stereos and safety equipment.
• When your vehicle is equipped with an air bag, do not obstruct with installed
or portable wireless equipment. It can cause the air bag to fail or cause serious
injury due to improper performance.
• If you are listening to music whilst out and about, please ensure that the volume
is at a reasonable level so that you are aware of your surroundings. This is of
particular importance when near roads.
Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
Damage to your hearing can occur if you are exposed to loud sound for long
periods of time. We therefore recommend that you do not turn on or off the
handset close to your ear. We also recommend that music and call volumes are set
to a reasonable level.
• When using headphones, turn the volume down if you cannot hear the people
speaking near you, or if the person sitting next to you can hear what you are
listening to.
• Excessive sound pressure from earphones and headphones can cause
hearing loss.
Guidelines for safe and efficient use
8
Glass Parts
Some parts of your device are made of glass. This glass could break if your device is
dropped on a hard surface or receives a substantial impact. If the glass breaks, do
not touch or attempt to remove it. Stop using your device until the glass is replaced
by an authorised service provider.
Blasting area
Do not use the device where blasting is in progress. Observe restrictions and follow
any regulations or rules.
Potentially explosive atmospheres
• Do not use your device at a refueling point.
• Do not use near fuel or chemicals.
• Do not transport or store flammable gas, liquid or explosives in the same
compartment of your vehicle as your device or accessories.
In aircraft
Wireless devices can cause interference in aircraft.
• Turn your device off before boarding any aircraft.
• Do not use it on the ground without permission from the crew.
Children
Keep the device in a safe place out of the reach of small children. It includes small
parts which may cause a choking hazard if detached.
Guidelines for safe and efficient use
9
Emergency calls
Emergency calls may not be available on all mobile networks. Therefore you should
never depend solely on your device for emergency calls. Check with your local
service provider for more information.
Use your mobile phone to call emergency services for yourself or others in the case
of fire, traffic accident or medical emergencies;
• Australia Dial (0-0-0)
• New Zealand Dial (1-1-1)
• International Dial (1-1-2)
• other local emergency number.
Remember, it is a free call when dialling emergency services from your mobile
phone in Australia.
Notice for Battery replacement
• For your safety, do not remove the battery incorporated in the product.
If you need to replace the battery, take it to the nearest authorised LG
Electronics service point or dealer for assistance.
• Li-Ion Battery is a hazardous component which can cause injury.
• Battery replacement by non-qualified professional can cause damage
to your device.
Battery information and care
• You do not need to completely discharge the battery before recharging. Unlike
other battery systems, there is no memory effect that could compromise the
battery’s performance.
• Use only LG batteries and chargers. LG chargers are designed to maximise the
battery life.
• Do not disassemble or short-circuit the battery.
• Keep the metal contacts of the battery clean.
• Replace the battery when it no longer provides acceptable performance. The
battery pack may be recharged hundreds of times before it needs replacing.
• Recharge the battery if it has not been used for a long time to maximise
usability.
Guidelines for safe and efficient use
10
• Do not expose the battery charger to direct sunlight or use it in high humidity,
such as in the bathroom.
• Do not leave the battery in hot or cold places, as this may deteriorate battery
performance.
• Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
• If you need to replace the battery, take it to the nearest authorised LG
Electronics service point or dealer for assistance.
• Always unplug the charger from the wall socket after the device is fully charged
to save unnecessary power consumption of the charger.
• Actual battery life will depend on network configuration, product settings,
usage patterns, battery and environmental conditions.
• Make sure that no sharp-edged items such as animal’s teeth or claws, come
into contact with the battery. This could cause a fire.
Driver Safety Tips
Your mobile telephone gives you the powerful ability to communicate almost
anywhere, anytime, but an important responsibility accompanies the benefits of
mobile phones, one that every user must uphold.
When driving a car, driving is your first responsibility. When using your mobile
phone behind the wheel of a car, practice good common sense and remember the
following tips:
• Use a hands free device to add an additional layer of convenience and safety
to your wireless phone with one of the many hands free accessories available
today.
• Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet,
snow, ice and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while driving. Typing up a “to
do” list or flipping through your address book takes attention away from your
primary responsibility of driving safely.
• Place calls when you are not moving or before pulling into traffic. Try to plan
calls when you will not be driving.
Guidelines for safe and efficient use
11
• Do not engage in stressful or emotional conversations that may be distracting.
Make people you are talking with aware you are driving and suspend
conversations that have the potential to divert your attention from the road.
• Use your mobile phone to help others in emergencies. If you see an auto
accident, crime in progress or other serious emergency where lives are in danger,
call the emergency number, as you would want others to do for you.
• If you see a broken down vehicle posing no serious hazard, a broken traffic
signal, a minor traffic accident where no one appears injured, or a vehicle you
know to be stolen, call roadside assistance, local traffic authority or police
station.
Securing personal information
• Make sure to protect your personal information to prevent data leakage or
misuse of sensitive information.
• Always back up important data while using the device. LG is not responsible for
any data loss.
• Make sure to back up all data and reset the device when disposing of the device
to prevent any misuse of sensitive information.
• Read the permission screen carefully while downloading applications.
• Be cautious using the applications that have access to multiple functions or to
your personal information.
• Check your personal accounts regularly. If you find any sign of misuse of your
personal information, ask your service provider to delete or change your account
information.
• If your device is lost or stolen, change the password of your account to secure
your personal information.
• Do not use applications from unknown sources.
Guidelines for safe and efficient use
12
01
Custom-designed
Features
Air Motion
Air Motion overview
The ToF sensor and IR illuminator located near the front camera can
recognise the location and shape of your hand to launch certain apps
without touching the screen.
Show your hand to the front camera and then perform hand gestures to
launch desired apps.
Air Motion bar
Air Motion feature activated
• This feature may not be available depending on some apps.
• Make sure that the ToF sensor and IR illuminator are not blocked by a
sticker or any other foreign substances.
• Make sure not to move your hand too fast or bring it too far from or
close to the device while using the Air Motion feature.
• If you are wearing gloves or the ToF sensor and IR illuminator are
exposed to direct sunlight, the recognition accuracy may decrease.
• The recognition accuracy may decrease or may not work properly in
presence of highly reflective materials.
Using Air Motion
You can launch the desired apps by using the Air Motion feature.
Shortcut and capture
While viewing the Home screen or using an app, you can swipe left or right
in the air to open an app or pinch with all fingers to take a screenshot.
Custom-designed Features
14
Settings General Air Motion Shortcut and capture.
1 Tap
Tap
to
activate this feature.
2
3 Select desired apps under Swipe left and Swipe right to use as
shortcuts with Air Motion.
Hand gestures
1 To enable Air Motion, place your palm at a distance of 6 ~ 12 cm (2 ~
5 inches) from the device.
2 When the Air Motion bar appears at the top of the screen, cup your
hand in the air while lifting it to the distance of 15 ~ 20 cm (6 ~ 8
inches) from the device to launch the Swipe shortcuts controller.
3 Swipe your hand left or right to open the desired app.
Or, pinch with all fingers to take a screenshot.
or
To open an app
Custom-designed Features
To take a screenshot
15
Control music and videos
While using the music app or video player, you can pause, play or adjust
volumes with your hand gestures in the air.
1 Tap
videos.
Settings General Air Motion Control music and
2 Tap to activate this feature.
3 Place your hand at a distance of 6 ~ 12 cm (2 ~ 5 inches) from the
device to enable Air Motion.
• When the Air Motion bar appears at the top of the screen, cup your
hand in the air to launch the Player control controller.
4 Swipe your hand left or right to control the desired function.
• To use the Shortcut and capture feature, swipe left. To pause or play,
swipe right.
Player controller
• To adjust the volume, cup your hand and wait until the volume
controller appears. Then, turn left or right to decrease or increase
the volume.
Volume controller
• If you move your hand too fast or perform hand gesture too big, the
volume controller feature may not work properly.
Custom-designed Features
16
Control calls and alarms
You can receive a call or turn off notifications by swiping your hand left or
right in the air.
Settings General Air Motion Control calls and alarms.
1 Tap
Tap
to
activate this feature.
2
3 With Air Motion enabled, cup your hand at a distance of 15 ~ 20 cm
(6 ~ 8 inches) from the device to launch the controller.
• Air Motion is automatically enabled when a call is received or an
alarm or timer rings.
4 Swipe your hand left or right to control as desired.
Alarms controller
• You can end a call by using the Air Motion feature while turning on the
speakerphone, or connecting earphones and headsets to the device.
• You cannot end a video call by using the Air Motion feature.
Show hand guide
Turn this on to preview your hand gesture.
Make sure your hand stays within the guide circle while you control the Air
Motion controller.
1 Tap
2 Tap
Settings General Air Motion Show hand guide.
to activate this feature.
Custom-designed Features
17
Camera features
Studio
You can create studio level photos by using Spotlight and Backdrop
features in the camera.
Spotlight
You can apply various lighting effects while taking photos.
1 Tap
2 Tap
, then tap Studio.
to select a lighting effect.
Spotlight icon
Spotlight options
3 Tap the desired lighting effect icon.
4 When Studio effect is available. appears on the screen, tap
to
take a photo.
• The Studio feature may not work if the camera cannot recognise
the subject.
Custom-designed Features
18
Backdrop
You can apply various effects for background while taking portrait photos.
, then tap Studio.
1 Tap
2 Tap to select a backdrop effect.
3 Select a background colour you want to apply.
Backdrop icon
Background colours
Custom-designed Features
19
Portrait
You can create an artistic portrait photo, whereby the subject is in focus
and the background is blurred. You can also edit the image by applying
lighting or colour effect to the background.
• While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet.
• This feature is not available if the surroundings are too dark.
, and tap Portrait.
1 Tap
2 Drag the slide bar to the left or right to adjust the blur strength.
Adjust blur strength.
3 When Portrait is available. appears on the screen, tap
to take a
photo.
• The Portrait feature may not work if the camera cannot recognise
the subject.
Custom-designed Features
20
Makeup Pro
While taking selfies, you can apply various makeup techniques.
When using the front camera, adjust the skin tone and apply eye and lip
makeups.
, switch to the front camera, then tap .
1 Tap
2 Select a desired makeup option, then drag the slide bar to the left or
right to adjust the effect.
• When you select None, the slide bar disappears.
3 Tap
to take a photo.
Custom-designed Features
21
AR features
You can use various AR (Augmented Reality) features with the Camera
app. You can create your own My Avatar, AR Emoji, or AR Sticker for rich
content. My Avatar helps you create a cartoon version of yourself and
customise it. AR Emoji help you create 3D animated animal emojis that
mimic facial expression. AR Sticker allows you to choose from several
different stickers to use on a photo or video while facing your camera.
Creating My Avatar
, switch to the front camera, then tap
1 Tap
Tap
to take a photo.
2
.
• Follow the on-screen instructions to align your face on the screen.
• To make My Avatar by using one of the saved photos from Gallery,
tap .
Custom-designed Features
22
3 Select My Avatar’s gender and select details including avatar type, skin
tone, hairstyle, and clothes, then tap OK.
4 To take a photo, tap . To record a video, tap .
• Taken photos are saved in Gallery.
Custom-designed Features
23
Using My Avatar, AR Emoji, AR Sticker
, switch to the front camera, then tap
1 Tap
2 Select an option you want to record.
My Avatar
AR Emoji
.
AR Sticker
3 To take a photo, tap . To record a video, tap .
• Taken photos are saved in Gallery.
Custom-designed Features
24
Using Avatar Stickers
1 Tap on the LG Keyboard.
2 Select the desired Avatar Sticker.
Avatar
Sticker icon
Select My
Avatar.
Using Ani Sticker
1 Tap on the LG Keyboard.
2 Select the desired My Avatar.
3 Tap to record voice and video, and then tap
to save.
• Ani Stickers with various facial expressions, motions, and voices are
created.
4 Tap
• Tap
to upload Ani Sticker.
to preview the created Ani Sticker.
Select an
Ani Sticker.
Custom-designed Features
25
AI CAM
You can use the AI Cam feature to automatically recognise the object
when taking a photo or recording a video for an optimal quality.
, then tap AI CAM.
1 Tap
2 When the object is recognised, the best effect for the scene is applied.
• To apply other effects, tap the scene icon.
• A wide range of categories, such as portrait, animals, food, sunrise,
sunset, landscape, sky, beach, babies, flowers and text, can be
recognised automatically.
• The result of the scene recognition may differ depending on the
illumination or the location of the subject while taking photos. Keywords
do not appear on the actual photos or videos.
Custom-designed Features
26
Cine shot
You can record a moment and make a video with only a part of the scene
in motion.
While recording a video, hold the device steady. After the video is recorded,
rub the area in the video you want in motion. The selected area starts
moving and the rest of the video remains still.
1 Tap
2 Tap
, then tap More
.
to record a 3 second video.
• Hold the device steady while recording the video.
3 Tap
and rub the area you want in motion with the cine shot effect.
Undo
Redo
Play forward and
backward repeatedly.
Play forward repeatedly.
Select the area to move.
Erase the selected area.
• Tap to erase the selected area.
• Tap to play the selected area in motion forward repeatedly.
• Tap to play the selected area in motion forward and backward
repeatedly.
4 Tap SAVE.
• The selected area will be in motion.
Custom-designed Features
27
Cine Video
You can record a movie-like video.
.
1 Tap
2 Tap More .
3 Tap to record a video.
: Record a video by selecting the point zoom feature to zoom in/
out around a specific area.
: Select an effect to apply to the recording. You can also adjust
•
the vignette and strength for each Cine effect. This feature cannot
be changed after you have started recording.
•
• The Point Zoom feature supports a zoom speed of up to 3x.
• This feature only supports video recordings in standard angle.
Custom-designed Features
28
Steady cam
Use Steady Cam to prevent the camera from shaking when recording a
video while walking or making large movements.
Activate Anti-shake to reduce or eliminate blurry image resulting from
camera shake while recording a video.
.
1 Tap
.
2 Tap More
3 Tap to record a video.
Sound quality and effects
features
DTS:X 3D Surround
You can play a song or video in three-dimensional, immersive and vivid
sound. To use this feature, connect earphones, speaker or other external
audio devices to your device.
Settings Sound Sound quality and effects, then tap DTS:X
Tap
to activate this feature.
3D Surround
Adjusting the sound direction
You can adjust the sound direction as desired.
1 Tap
Settings Sound Sound quality and effects DTS:X 3D
Surround.
2 Select sound direction.
Custom-designed Features
29
Floating Bar
Floating Bar overview
You can activate frequently used features, including shortcuts, screen
capture, music player, and quick contacts, by touching and then swiping
the Floating Bar on the screen.
Settings General
To enable the Floating Bar feature, tap
.
Floating Bar
Opening and closing the Floating Bar
• To open the Floating Bar: Tap
• To close the Floating Bar: Tap
or .
or .
Floating Bar
• To access the rest of the bar options, swipe left or right on the floating
bar.
Moving the Floating Bar position
Touch and hold Floating Bar, then drag it to the desired location.
Either way, it can be moved to any direction.
Custom-designed Features
30
Google Assistant
Google Assistant overview
Your device has the built-in Google Assistant feature. Find answers and
get things done while on-the-go. To get started, just press the Google
Assistant key on the side of the device or touch and hold .
• To use this feature, first connect to the network and sign in to your
Google Account.
Sign in
1 Touch and hold
from the Home screen to launch Google Assistant
or press the Google Assistant key on the left side of the device.
2 Tap GET STARTED.
3 Follow the on-screen instructions and say “Ok Google”.
• The device saves your voice data for recognition.
4
Select whether to use the voice recognition unlock feature.
• When this feature is activated, you can unlock the screen by saying
“Ok Google” while the screen is turned off or unlocked.
Custom-designed Features
31
• This feature may increase security vulnerabilities compared to other
screen locks, such as Knock Code, Pattern, PIN, and Password.
When a similar voice or your recorded voice is used, the screen may be
unlocked.
• To use this feature, tap
Settings General Lock screen &
security Secure lock settings Smart Lock, and then use the
screen lock method you set to unlock the device. Tap Voice Match,
then tap Unlock with Voice Match
, then enter the currently used
unlock method again. Note that Swipe is excluded.
• You need to unlock the device by using the specified method if you fail
to unlock the device with voice recognition. See Setting a screen lock
for details.
5 Tap Save.
Launching Google Assistant
1 You can launch the Google Assistant by using one of the following
methods:
• Touch and hold on the Home screen.
• Press the Google Assistant key on the left side of the device.
• Say “Ok Google” when the screen is turned off or locked.
2 Say a command or question when you see
screen.
on the bottom of the
• Voice recognition accuracy may decrease if you speak with an unclear
voice or in a noisy place. When you use the voice recognition feature,
increase its accuracy by speaking with a clear voice in a quiet place.
Custom-designed Features
32
Hand ID
Hand ID overview
You can unlock the screen with your hand by using the Hand ID feature.
Place your device on a flat surface and bring your hand towards the front
camera to unlock the screen.
• This feature uses the saved palm vein data on your device. The
recognised palm vein data is securely stored in your device.
• The ToF sensor and IR illuminator located near the front camera can
recognise your palm vein patterns.
• Hand ID is considered less secure than other lock types.
Precautions for Hand ID
Hand ID recognition accuracy may decrease in the following cases. To
increase its accuracy, check the following before using the device.
• Make sure that the ToF sensor and IR illuminator are not blocked by
a sticker or any other foreign substances while using the Hand ID
feature.
• When water, dust or other foreign substance is on the ToF sensor, IR
illuminator or your hand, the Hand ID recognition may not work. Clean
and dry the sensor and your hand before having the hand recognised.
• If you bend your hand, Hand ID may not be recognised. Make sure to
open your hand comfortable and flat while registering and recognising
Hand ID.
• Make sure that the device is parallel with your hand while registering
or recognising Hand ID. If you tilt the device or your hand, registering or
recognising Hand ID may not work properly.
• Make sure that your device is placed on a flat surface or placed on a
stable holder.
• While using the Hand ID feature, keep the distance to your palm to
10 cm (4 inch).
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ToF sensor
Front camera
Proximity/Ambient
light sensor
IR illuminator
Registering Hand ID
Before using the Hand ID feature, register your palm vein data on your
device.
1
2
3
4
Tap
Settings General Lock screen & security Hand ID.
Tap NEXT and unlock the screen according to the specified method.
Place the device on a flat surface and tap START.
Register your palm by following the on-screen instructions.
• Place your palm at a distance of 15 ~ 20 cm (6 ~ 8 inches) from the
device.
• When the device recognises your palm, slowly lower the palm
towards the ToF sensor.
• Tap CONTINUE to register again with the device placed in a
different position.
5 When the palm registration is done, tap OK.
Unlocking the screen with Hand ID
You can unlock the screen with your hand.
Settings General Lock screen & security Hand ID.
1 Tap
2 On the Hand ID settings screen, configure the following settings:
• Delete hand data: You can delete the registered Hand ID data and
register it again if the Hand ID does not work properly.
• Cover to wake for Hand ID: You can wake your phone and then
use the Hand ID by covering the screen when the screen is off.
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• Swipe to unlock: After your device recognises your Hand ID, you
must swipe the screen to unlock it.
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
• To unlock the screen.
• To view the locked content in the Gallery or QuickMemo+.
• Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
• Your fingerprint can be used by the device for user identification. Very
similar fingerprints from different users may be recognised by the
fingerprint sensor as the same fingerprint.
• If the device cannot detect your fingerprint, or you forgot the value
specified for registration, visit the nearest LG Customer Service Centre
with your device and ID card.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximise the recognition accuracy, check the following before
using the device.
• The device has a fingerprint sensor. Ensure that the fingerprint sensor
is not damaged by a metallic object, such as coin or key.
• When water, dust or other foreign substance is on the fingerprint sensor
or your finger, the fingerprint registration or recognition may not work.
Clean and dry your finger before having the fingerprint recognised.
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• A fingerprint may not be recognised properly if the surface of your
finger has a scar or is not smooth due to being soaked in water.
• If you bend your finger or use the fingertip only, your fingerprint may
not be recognised. Make sure that your finger covers the entire surface
of the fingerprint sensor.
• Scan only one finger for each registration. Scanning more than one
finger may affect fingerprint registration and recognition.
• The device may generate static electricity if the surrounding air is dry.
If the surrounding air is dry, avoid scanning fingerprints, or touch a
metallic object such as a coin or a key before scanning fingerprints to
remove static electricity.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
1 Tap
Settings General Lock screen & security Fingerprints.
• A lock screen must be set to use this feature.
• If the screen lock is not active, configure the lock screen by following the
on-screen instructions. See Setting a screen lock for details.
2 Locate the fingerprint sensor on the back of the device and gently put
your finger on it to register the fingerprint.
• Gently press the fingerprint sensor so that the sensor can recognise
your fingerprint.
• Ensure that your finger covers the entire surface of the fingerprint
sensor.
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3 Follow the on-screen instructions.
• Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint is registered.
4 When the fingerprint registration is done, tap OK.
• Tap ADD MORE to register another fingerprint. If you register
only one fingerprint and the corresponding finger is not in a good
condition, the fingerprint recognition may not work well. As the
preventive measure against this kind of situation, register multiple
fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
Settings General Lock screen & security Fingerprints.
1 Tap
2 Unlock according to the specified lock method.
3 From the fingerprint list, tap a fingerprint to rename it. To delete it, tap
.
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Unlocking the screen with a fingerprint
You can unlock the screen or view the locked content by using your
fingerprint. Activate the desired function:
Settings General Lock screen & security Fingerprints.
1 Tap
2 Unlock according to the specified lock method.
3 On the fingerprint settings screen, activate the desired function:
• Screen lock: Unlock the screen with a fingerprint.
• Content lock: Unlock content with a fingerprint. To do this, make
sure that the content lock is set.
Face Unlock
Face unlock overview
You can unlock the screen lock by using the saved facial data.
• This feature may increase security vulnerabilities compared to other
screen locks, such as Knock Code, Pattern, PIN, and Password.
• When a similar face such as a twin is used, the device may recognise it
as the registered user and may be unlocked.
• The recognised facial data is securely stored in your device.
• If the device cannot detect your face, or you forgot the value specified
for registration, visit the nearest LG Customer Service Centre with your
device and ID card.
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Precautions for Face Unlock
Face Unlock accuracy may decrease in the following cases. To increase its
accuracy, check the following before using the device.
• When your face is covered with a hat, eyeglasses, sunglasses, or mask,
or your face is significantly different due to heavy makeup or beard.
• When there are fingerprints or foreign substances on the front of the
camera lens, or your device cannot detect your face due to too bright
or dark light.
Registering facial data
Before using the Face Unlock feature, register your facial data on your
device.
1 Tap
Settings General Lock screen & security Face Unlock.
• To use this feature, the screen lock must be set with a Knock Code,
Pattern, PIN, or Password.
• When the screen lock is not set, register the data by following the
on-screen instructions. See Setting a screen lock for details.
2 Tap NEXT and unlock the device according to the specified method.
3 Tap START and raise your device in the front of your eyes.
• Register your face in a room that is not too bright or dark.
• Hold the device in the distance of 25 ~ 51 cm (10 ~ 20 inches)
from your face.
• Position your entire face inside the guideline on the screen, and then
move your head slowly in a circle while looking at the screen.
• Keep still while registering your face. You can improve recognition
rate by taking steady photos multiple times.
• Only one face can be registered at a time.
4 When the face registration is done, tap OK.
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Unlocking the screen with your face
You can release the screen lock with your face instead of a Knock Code,
Pattern, PIN, or Password.
1 Tap
Settings General Lock screen & security Select
screen lock.
2 Unlock the screen according to the specified method.
3 Tap Allow Face Unlock to allow you to unlock the screen using
facial recognition.
Face Unlock options
You can customise Face Unlock options.
Settings General Lock screen & security Face Unlock.
1 Tap
2 Customise the following settings:
• Improve Face Unlock: You can add facial data in various conditions
to improve face unlock.
• Delete face: You can delete the registered facial data and register it
again if the face unlock does not work properly.
• Raise to wake up for Face Unlock: You can wake your phone and
then use Face Unlock by raising the phone when the screen is off.
• Swipe to unlock: After your device recognises your face, you must
swipe the screen to unlock it.
• Content lock: Allow you to show locked content in Gallery and
QuickMemo+ with your face.
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Multi-tasking feature
Multi window
You can use two apps at the same time by separating the screen into the
multiple windows.
1 Tap
from the Home touch buttons.
• Recently-used apps appear.
2 Tap
at the top of the desired app to use the Multi window feature.
• The selected app appears at the top half of the screen.
Alternatively,
1 Touch and hold
while using an app.
• Recently-used apps appear on the split screen.
2 Tap
at the top of the desired app to use the Multi window feature.
• The selected app appears at the bottom half of the screen.
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41
• To deactivate the Multi window feature, touch and hold on the
Home touch button.
• To adjust the size of the split screen, drag
at the centre of the
screen.
• The Multi window feature is not supported by some LG apps and the
apps downloaded from the Play Store.
Overview screen
The Overview screen provides a preview of your recently used apps.
To view the list of recently used apps, tap on the Home, then tap the
displayed app.
• Touch and hold an app and drag it to the top of the screen to start the
app with the Multi window feature. You can also tap at the top of
each app.
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Always-on display
You can view the date, time or signature when the main screen is turned
off.
Swipe the bottom of the Always-on display screen to activate features
including Camera, Capture+, Wi-Fi, sound settings, Bluetooth®, Flash,
Music and more.
Settings Display Always-on display.
1 Tap
Select
the
image you want to display and tap SAVE.
2
• Tap the desired image among Digital clock, Analog clock, Dual
clock, Signature, Calendar, or Image.
to swipe over the status
• Drag Quick tools & music player
icons for Quick tools and the music player.
to see useful information provided based on
• Tap AI Pick
Context Awareness.
• To set the time period not to activate Always-on display feature, tap
Daily timeout.
• To enhance brightness for the Always-on display feature, tap
Brighter display.
• The battery may drain faster when you use Always-on display. Turn this
feature off to save battery power.
• To deactivate Always-on display feature, tap
Settings Display
Always-on display, and then tap
.
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43
Notes on Water Resistant
Properties
This product is water and dust resistant in compliance with the Ingress
Protection rating IP68.
Your product has undergone testing in a controlled environment and is
proven to be water and dust resistant in certain circumstances (meets
the requirements of classification IP68 as described by the international
standard IEC 60529 - Degrees of Protection provided by Enclosures [IP
Code]; test conditions: 15-35 ºC, 86-106kPa, 1.5 meter, for 30 minutes).
Do not expose the device in conditions that are different from the test
conditions. Results may vary in actual use.
WARNING
Despite a rating of IP68, your device is not impervious to conditions not
tested in LG’s controlled environment. Please note that any damages that
occur due to such causes changes the colour of the LDI (Liquid Damage
Indicator). If the colour of LDI located inside the product changes, the
product is to be considered ineligible for any free-of-charge repair services
provided under the product’s limited warranty.
Avoid exposing the product to environments with excessive dust or
moisture. Do not use the product in the following environments.
Do not immerse the product in any liquid chemicals (soap, etc.)
other than water.
Do not immerse the product in salt water, including seawater.
Do not immerse the product in a hot spring.
Do not swim with this product.
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44
Do not place the product directly on sand (such as at a beach) or
mud.
Do not immerse your product in water deeper than approximately
1.5 meters.
Do not immerse your product in water for longer than 30 minutes.
• If your product becomes wet be sure to wipe the microphone, speaker,
and stereo jack with a dry cloth before use.
• Should your product or your hands become wet, dry them before
handling the product.
• Do not use the product in places where it may be sprayed with high
pressure water (e.g. near a faucet or shower head) or submerge it in
water for extended periods of time, as the product is not designed to
withstand high water pressure.
• This product is not resistant to shock. Do not drop the product or
subject it to shock. Doing so might damage or deform the main unit,
causing water leakage.
• The product’s water and dust resistant features may be damaged by
dropping or receiving an impact.
• If the product gets wet, use a clean, soft cloth to dry it thoroughly.
• The touch screen and other features may not work properly if the
device is used while wet.
• Your product is water resistant only when the SIM/Memory card tray is
properly inserted into the product.
• Do not open or close the SIM/Memory card tray while the product is
wet or immersed in water. Exposing the open tray to water or moisture
may damage the product.
• The SIM/Memory card tray contains rubber [packing] to help prevent
dust, water, or moisture from entering the product. Do not damage the
rubber [packing] as this may allow dust, water, or moisture to enter
your product and cause damage.
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• Failure to follow the provided instructions may invalidate your device’s
limited warranty.
• If the device is wet, the LDI located inside the device changes in colour.
In this case, the device is ineligible for any free-of-charge repair services
provided under the device’s limited warranty.
• Despite a rating of IP68, your device is not completely impervious to
water in any situation.
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46
02
Basic Functions
Product components and
accessories
The following items are available for use with your device.
• Device
• Stereo headset
• USB cable
•
•
•
•
Ejection pin
Charger
Quick Start Guide
Jelly Phone Case
• The items described above may be optional.
• The items supplied with the device and any available accessories may
vary depending on the area and service provider.
• Always use genuine LG Electronics accessories. Using accessories made
by other manufacturers may affect your device's call performance or
cause malfunctions. This may not be covered by LG's repair service.
• Some of the device parts are made of tempered glass. If you drop your
device on a hard surface or subject it to severe impact, the tempered
glass may be damaged. If this happens, stop using your device
immediately and contact an LG Customer Service Centre.
• If any of these basic items are missing, contact the dealer from which
you purchased your device.
• To purchase additional items, contact an LG Customer Service Centre.
• Some items in the product box are subject to change without notice.
• The appearance and specifications of your device are subject to change
without notice.
• Device specifications may vary depending on the area or service provider.
• Remove the protective film from the Fingerprint sensor before use of
the fingerprint recognition feature.
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48
Parts overview
ToF sensor
Front camera lens
Proximity/Ambient light
sensor
IR illuminator
Earpiece
Power/Lock key
Volume keys (+/-)
Google Assistant key
Stereo headset jack
Touch screen
Charger/USB cable port
Microphone
Rear camera lenses
Flash
Nano-SIM card tray
Fingerprint sensor
NFC
Wireless charging
antenna area
Speaker
Basic Functions
Microphone
49
Do NOT attempt to remove the back cover.
This device has a non-removable battery. Do not attempt to remove the
back cover. Doing so may severely damage the battery and device, which
could cause overheating, fire, and injury.
• ToF (Time-of-Flight) sensor
-- Measure the accurate distance by detecting the infrared emitted
from the IR illuminator.
• IR illuminator
-- Emit the infrared light.
• Proximity/Ambient light sensor
-- Proximity sensor: During a call, the proximity sensor turns off the
screen and disables touch functionality when the device is in close
proximity to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.
-- Ambient light sensor: The ambient light sensor analyses the ambient
light intensity when the auto-brightness control mode is turned on.
• Volume keys
-- Adjust the volume for ringtones, calls or notifications.
-- While using the Camera, gently press a Volume key to take a photo.
To take continuous photos, press and hold the Volume key.
-- Press the Volume Down key twice to launch the Camera app when
the screen is locked or turned off. Press the Volume Up key twice to
launch Capture+.
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50
• Power/Lock key
-- Briefly press the key when you want to turn the screen on or off.
-- Press and hold the key when you want to select a power control
option.
• Google Assistant key
-- Your device has the Google Assistant built-in. Find answers and get
things done while on-the-go. To get started, just tap the Google
Assistant key on the side of the phone. Press and hold the key to
quickly talk to your Assistant. Press twice to open Visual Snapshot.
-- Activate Google Assistant. See the Google Assistant for details.
• Fingerprint sensor
-- Turn on the fingerprint recognition feature to simplify the process
of unlocking the screen. See Fingerprint recognition overview for
details.
• Some functions may be restricted for access, depending on the device
specifications.
• The rear of the device includes a built-in NFC antenna. Be cautious when
handling the device to avoid damaging or covering the NFC antenna.
• Do not put heavy objects on the device or sit on it. Failure to do so may
damage the touch screen.
• Screen-protective film or accessories may interfere with the proximity
sensor.
• If your device is wet or is being used in a humid place, the touch screen
or buttons may not function properly.
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51
Hold the device correctly as shown below. If you cover the microphone
hole with a hand, finger, or protective case while using the device, you may
sound unclear during a call.
Good example
Microphone
Basic Functions
Bad example
Do not cover the microphone.
52
Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be longer
than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Restarting the device
When the device is not working properly or does not respond, restart it by
following the instructions below.
1 Press and hold the Power/Lock key and the Volume Down key at the
same time until the power is turned off.
2 When the device is restarted, release the key.
Power control options
Press and hold the Power/Lock key, then select an option.
• Power off: Turn the device off.
• Power off and restart: Restart the device.
• Turn on Airplane mode: Block telecommunication-related functions,
including making phone calls, messaging and browsing the Internet.
Other functions remain available.
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53
Installing the SIM card
Insert the SIM (Subscriber Identity Module) card provided by your service
provider to start using your device.
• Be careful with the ejection pin since it has a sharp edge.
• In order for the water-resistant and dust-resistant features to work
effectively, the card tray must be inserted correctly.
1 Insert the ejection pin into the hole on the card tray.
2 Pull out the card tray.
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54
3 Put the SIM card on the card tray with the gold-coloured contacts
facing downwards.
Put the primary SIM card on the SIM card tray 1 and the secondary
SIM card on the SIM card tray 2.
• The SIM card tray 2 also serves as the memory card tray. However, you
cannot put both the SIM card and the memory card (optional) at the
same time.
4 Insert the card tray back into the slot.
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55
• This device supports only Nano SIM cards.
Nano
Micro
Standard
• For problem-free performance, it is recommended to use the device
with the correct type of SIM card. Always use a factory-made SIM card
supplied by the operator.
• Do not lose your SIM card. LG is not responsible for damage and other
issues caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove it.
• When you insert the SIM card or memory card, place it on the card tray
correctly.
• When you insert the card tray back into the device, insert it horizontally
in the direction of arrow as shown in the figure. Make sure that the card
placed on the card tray does not move out of its position.
• Insert the SIM card with the gold-coloured contacts facing downwards.
• Be sure to insert the SIM card into the device by following the
instructions in the user manual.
• If you insert to or remove the card tray from the device, be careful not
to let water or other liquids enter into the card tray. If a wet card tray or
card is inserted into the device, your device may get damaged.
• Memory card is an optional item.
• Frequent writing and erasing of data may shorten the memory card
lifespan.
• Some memory cards may not be fully compatible with the device. If you
use an incompatible card, it may damage the device or the memory card,
or corrupt the data stored in it.
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56
Inserting the memory card
Insert the memory card into your device.
The device can support up to a 2 TB microSD card. Depending on the
memory card manufacturer and type, some memory card may not be
compatible with your device.
1 Insert the ejection pin into the hole on the card tray.
2 Pull out the card tray.
3 Put the memory card on the card tray with the gold-coloured contacts
facing downwards.
Memory card
(optional-sold separately)
SIM card
4 Insert the card tray back into the slot.
• Some memory cards may not be fully compatible with the device. If you
use an incompatible card, it may damage the device or the memory card,
or corrupt the data stored in it.
• Frequent writing and erasing of data may shorten the memory card
lifespan.
Basic Functions
57
Removing the memory card
Unmount the memory card before removing it for safety.
Settings General Storage
.
1 Tap
2 Insert the ejection pin into the hole in the card tray and then pull out
the card tray from the device.
3 Remove the memory card from the card tray.
4 Insert the card tray back into the slot.
• Do not remove the memory card while the device is transferring or
accessing information. This may cause data to be lost or corrupted, or
may damage the memory card or the device. LG is not responsible for
losses that result from the abuse or improper use of memory cards,
including the loss of data.
Battery
Charging the battery
Before using the device, fully charge the battery.
Charge the device with the USB Type-C cable.
Charging cable terminal
Basic Functions
58
• Do not use the external terminal, charging cable or gender for the
device in presence of moisture. This may cause fire, electric shock,
injury, or device malfunction. If there is moisture, stop using the device
immediately and remove the moisture completely.
• Make sure to use the USB cable provided with your device.
• Make sure to use an LG-approved charger and charging cable. Charging
the battery with a third-party charger may cause the battery to explode
or may damage the device.
• Your device has an internal rechargeable battery. For your safety, do not
remove the embedded battery.
• Using the device when it is charging may cause electric shock. To use the
device, stop charging it.
• Remove the charger from the power socket after the device is fully
charged. This prevents unnecessary power consumption.
• A charging adapter that supports fast charging is included with the
product.
• The fast charging feature may not work if a fast charging adapter other
than the genuine adapter provided with the product is used.
• Another way to charge the battery is by connecting a USB cable
between the device and a desktop or laptop computer. This may take
longer time than plugging the adapter to a wall outlet.
• Do not charge the battery by using a USB hub that is unable to maintain
the rated voltage. Charging may fail or unintentionally stop.
Precautions when using the device
• Make sure to use the USB cable provided; do not use third party USB
cables or chargers with your device. The LG limited warranty does not
cover the use of third party accessories.
• Failure to follow the instructions in this guide and improper use may
damage the device.
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59
Wireless charging
This device supports wireless charging feature. Charge the device with a
Qi certified wireless charger (optional, sold separately).
Charging the battery with a wireless charger
1 Place your device on the centre of the wireless charger aligned with
the wireless charging antenna on the back of the device.
• To check the wireless charging antenna area, see Parts overview.
2 When the battery is fully charged, remove the device from the charger.
• When you charge the battery with a wireless charger, do not put a
magnetic, metallic or conductive materials between the device and the
charger. This may disturb charging or the device and the charger may
become heated. In this case, the device, charger or SIM/Memory cards
may be damaged.
• If the battery temperature exceeds a certain level while charging the
device, charging may be stopped.
• If magnetic, metallic or conductive materials are attached on the back
of the device or a protective case is inserted, the device may not charge
properly.
• If you charge the battery with a wireless charger in areas where the
network signal strength is weak, the network performance of your
device may be further degraded.
• Charge the device with a Qi certified wireless charger (optional, sold
separately). Because the LG limited warranty does not cover the use of
third party accessories, contact the third party manufacturer.
• This product supports wireless charging. Use a Qi certified wireless
charger (sold separately) to charge the product. Some coiled wireless
chargers may not support wireless charging. Wireless chargers that
support EPP (Extended Power Profile) allow high-speed wireless
charging.
Basic Functions
60
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.
Cancel background operations to increase battery life.
To minimise battery consumption, follow these tips:
• Turn off the Bluetooth or Wi-Fi network function when not using
them.
• Set the screen timeout to as short a time as possible.
• Minimise the screen brightness.
• Set a screen lock when the device is not used.
• Check the battery level while using any downloaded apps.
Touch screen
You can familiarise yourself with how to control your device by using
touch screen gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
Basic Functions
61
Touching and holding
Touch and hold for several seconds to display a menu with available
options.
Double-tapping
Tap twice quickly to zoom in or out on a web page or map.
Dragging
Touch and hold an item, such as an app or widget, then move your finger
to another location in a controlled motion. You can use this gesture to
move an item.
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62
Swiping
Touch the screen with your finger and move it quickly without pausing.
You can use this gesture to scroll through a list, a web page, photos,
screens, and more.
Pinching and spreading
Pinch two fingers to zoom out such as on a photo or map. To zoom in,
spread your fingers apart.
• Do not expose the touch screen to excessive physical shock. You might
damage the touch sensor.
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63
• A touch screen failure may occur if you use the device near a magnetic,
metallic or conductive material.
• If you use the device under bright lights, such as direct sunlight, the
screen may not be visible, depending on your position. Use the device
in a shady location or a location with an ambient light that is not too
bright and bright enough to read books.
• Do not press the screen with excessive force.
• Gently tap with your fingertip on the option you want.
• Touch control may not work properly if you tap while wearing a glove or
by using the tip of your fingernail.
• Touch control may not work properly if the screen is moist or wet.
• The touch screen may not function properly if a screen-protective film
or accessory purchased from a third party store is attached to the
device.
• Displaying a static image for extended periods of time may result in
after-images or screen burn-in. Turn off the screen or avoid displaying
the same image for a long time when you do not use the device.
Home screen
Home screen overview
The Home screen is the starting point for accessing various functions
and apps on your device. Tap on any screen to directly go to the Home
screen.
You can manage all apps and widgets on the Home screen. Swipe the
screen left or right to view all installed apps at a glance.
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64
Home screen layout
You can view all apps and organise widgets and folders on the Home
screen.
Status bar
Weather widget
Google Search widget
Page icon
Quick access area
Home touch buttons
• The Home screen may differ depending on the manufacturer policy, user
settings, software version or service provider.
• Status bar: View status icons, the time and the battery level.
• Weather widget: View the information of weather and time for a
specific area.
• Google Search widget: Type or speak to pull open Google Search.
• Page icon: Display the total number of Home screen canvases. You
can tap the desired page icon to go to the page you selected. The icon
reflecting the current canvas will be highlighted.
• Quick access area: Fix main apps at the bottom of the screen so that
they can be accessed from any Home screen canvas.
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65
• Home touch buttons
-- : Return to the previous screen. Close the keypad or pop-up
windows.
-- : Tap to go to the Home screen. To launch Google Assistant, touch
and hold.
-- : Tap to view a list of recently used apps or run an app from the
list. To delete all the recently used apps, tap CLEAR ALL. To use two
apps at the same time with the Multi window feature, touch and
hold the button while using an app.
: Choose which SIM card you are going to use. Tap and hold to
-configure the Dual SIM card settings.
Editing the Home touch buttons
You can rearrange the Home touch buttons or add frequently used
functions to the Home touch buttons area.
Settings Display Home touch buttons Button
Tap
combination and customise the settings.
• Several functions, including QSlide, Notification and Capture+, are
provided. A maximum of two additional items can be added.
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Hiding the Home touch buttons
You can hide the Home touch buttons to view in a larger screen while
using an app.
1 Tap
Settings Display Home touch buttons Hide Home
touch buttons.
2 Select apps to hide the Home touch buttons whiling using the app,
.
and tap
• The Home touch buttons disappear 3 seconds after the last touch.
• To view the Home touch buttons again, drag the bottom of the
screen upwards.
Lock/hide icon
The icon to lock or hide the Home touch buttons appears at the bottom
left of the screen.
If you want to lock the Home touch buttons while hiding the buttons, tap
on the left of the Home touch buttons.
To hide the Home touch buttons again, double-tap .
• Some features may not be supported while hiding the Home touch
buttons.
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Status icons
When there is a notification for an unread message, calendar event or
alarm, the status bar displays the corresponding notification icon. Check
your device’s status by viewing notification icons displayed on the status
bar.
No signal
Data is being transmitted over the network
Alarm is set
Vibrate mode is on
Bluetooth is on
Connected to a computer via USB
Battery level
Airplane mode is on
Missed calls
Wi-Fi is connected
Mute mode is on
GPS is on
Hotspot is on
No SIM card
The NFC mode is on
• Some of these icons may appear differently or may not appear at all,
depending on the device's status. Refer to the icons according to the
actual environment and area in which you are using the device and your
service provider.
• Displayed icons may vary, depending on the area or service provider.
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Notifications panel
You can open the notifications panel by dragging the status bar
downward on the main screen.
• To open the quick access icons list, drag the notifications panel
downwards. To use more the quick access icons, drag the quick access
icons list downwards one more.
• To rearrange, add, or remove icons, tap EDIT.
• If you touch and hold the icon, the settings screen for the
corresponding function appears.
EDIT
• You can use the notifications panel even on the lock screen. Drag the
notifications panel while the screen is locked to quickly access the
desired features.
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Switching the screen orientation
You can set the screen orientation to automatically switch according to
the device’s physical orientation.
On the notification panel, tap Rotation from the quick access icon list.
Settings Display and activate Auto-rotate
You can also tap
screen.
Editing the Home screen
On the Home screen, touch and hold on an empty space, then select the
desired action from below.
• To rearrange the Home screen canvases, touch and hold on a canvas,
then drag it to another location.
• To add a widget to the Home screen, touch and hold on a blank area of
the Home screen, then select Widgets.
• To change wallpapers, themes, icons, and AOD, touch and hold on a
blank area of the Home screen, then select Wallpaper & theme.
Settings Display Wallpaper & theme, then
You can also tap
select wallpapers, themes, icons, and AOD, to apply to the device.
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• To configure the Home screen settings, touch and hold on a blank area
of the Home screen, then select Home screen settings. See Home
screen settings for details.
• To view or reinstall the uninstalled apps, touch and hold on a blank area
of the Home screen, then select App trash. See App trash for details.
• To change the default screen, touch and hold on a blank area of the
Home screen, move to desired screen, tap , then tap the screen once
more.
Default screen
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Viewing the background theme
You can view only the background image by hiding the apps and widgets
on the Home screen.
Spread two fingers apart on the Home screen.
• To return to the original screen, which displays apps and widgets, pinch
your fingers on the Home screen or tap .
Moving apps on the Home screen
On the Home screen, touch and hold an app, then drag it to another
location.
• To keep frequently used apps at the bottom of the Home screen, touch
and hold an app, then drag it to the quick access area at the bottom.
• To remove an icon from the quick access area, drag the icon to the
Home screen.
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Using folders from the Home screen
Creating folders
On the Home screen, touch and hold an app, then drag it over another
app.
• A new folder is created and the apps are added to the folder.
Editing folders
On the Home screen, tap a folder and do one of the following actions.
• To edit the folder name and colour, tap the folder name.
• To add apps, touch and hold an app, then drag it over the folder and
release it.
• To remove an app from the folder, touch and hold the app and drag it to
outside the folder. If the removed app is the only one app that existed
in the folder, the folder is removed automatically.
• You can also add or remove apps after tapping in the folder.
• You cannot change the folder colour while using downloaded theme.
Home screen settings
You can customise the Home screen settings.
Settings Display Home screen.
1 Tap
2 Customise the following settings:
• Select Home: Select a Home screen mode.
• Wallpaper: Change the Home screen background wallpaper.
• Screen swipe effect: Select an effect to apply when the Home
screen canvas switches.
• Icon shape: Choose if you want icons to have square or rounded
corners.
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• Left Home screen: Select what to display on the screen located left
to the main Home screen.
• Sort apps by: Set how apps are sorted on the Home screen.
• Grid: Change the app arrangement mode for the Home screen.
• Hide apps: Select which apps you want to hide from the Home
screen.
• Loop Home screen: Enable to allow continuous Home screen
scrolling (loop back to first screen after the last screen).
• This function is available when Google feed is enabled.
• Search: Search by swiping down on the Home screen.
• Home screen lock: Enable to prevent apps and widgets from being
rearranged or removed.
Screen lock
Screen lock overview
Your device’s screen turns off and locks itself if you press the Power/Lock
key. This also happens after the device is left idle for a specified period of
time.
If you press the Power/Lock key when a screen lock is not set, the Home
screen appears immediately.
To ensure security and prevent unwanted access to your device, set a
screen lock.
• A screen lock prevents unnecessary touch input on the device screen
and reduces battery consumption. We recommend that you activate the
screen lock while not using the device.
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Setting a screen lock
There are several options available for configuring the screen lock settings.
1 Tap
Settings General Lock screen & security Select
screen lock and then select the method you prefer.
2 Customise the following settings:
Swipe: Swipe on the screen to unlock the screen.
Knock Code: Tap the screen in a pattern to unlock the screen.
Pattern: Draw a pattern to unlock the screen.
PIN: Enter a numeric password to unlock the screen.
Password: Enter an alphanumeric password to unlock the screen.
Fingerprints: Unlock the screen by using your fingerprint.
Allow Face Unlock: Unlock the screen by allowing the device to
recognise your face.
• Allow Hand ID: Unlock the screen by allowing the device to
recognise your hand ID.
•
•
•
•
•
•
•
• If you incorrectly attempt to unlock the device 5 times, the screen is
blocked for 30 seconds.
Secure start-up settings
When you select Knock Code, Pattern, PIN or Password as a screen lock
method, you can configure your device to be locked whenever turning on
the device in order to secure your data.
• You cannot use all functions, except for emergency calls until you
unlock the device.
• If you forget your decryption password, you cannot restore encrypted
data and personal information.
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Precautions for the secure start-up feature
• If you forget your decryption password, you cannot restore encrypted
data and personal information.
• Be sure to keep your screen lock passwords separately.
• If you enter the screen lock passwords incorrectly more than the
specified times, the device automatically resets itself and the encrypted
data and your personal information are deleted automatically and they
cannot be restored.
• Be cautious not to enter incorrect screen lock passwords more than
the specified times.
• When you turn on the device right after the device resets, encryption
also starts. If you stop the encryption arbitrarily, the data may be
damaged. Be sure to wait until the reset is completed.
Customise Lock screen
You can customise lock screen.
1 Tap
Settings General Lock screen & security Customize
Lock screen.
2 Select a function you want to set.
• Wallpaper: Allow you to set the background for your Lock screen.
• Clock: Allow you to set where to position the clock on the Lock
screen.
• Shortcuts: Allow you to choose apps to run on your Lock screen.
This setting appears only when a screen lock is set.
• Weather animation: Enable this option to display weather
animations for the current location on the Lock screen.
• Contact info for lost phone: Allow you to set text to be displayed
on the Lock screen to identify the phone’s owner.
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Secure lock settings
You can set secure lock settings.
1 Tap
Settings General Lock screen & security Secure lock
settings.
2 Select a function you want to set.
• Lock timer: Allow you to set the amount of time before the screen
automatically locks after the backlight turns off (time-out due to
inactivity).
• Power key instantly locks: Enable this option to instantly lock
the screen when the Power/Lock button is pressed. This setting
overrides the Security Lock timer setting.
• Smart Lock: Allow you to set trusted devices, places, voice, and/or
on-body detection that will allow your phone to remain unlocked.
• Menus you can set may be different depending on lock screen methods
you choose.
KnockON
You can turn the screen on or off by double-tapping the screen.
• This option is available only on the Home screen provided by LG. It may
not function properly on a custom launcher or on the Home screen
installed by the user.
• When tapping the screen, use your fingertip. Do not use a fingernail.
• To use the KnockON feature, make sure that the proximity/light sensor
is not blocked by a sticker or any other foreign substance.
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Turning the screen on
Double-tap the middle of the screen.
• Tapping the top or bottom of the screen may decrease the recognition
rate.
Turning the screen off
Double-tap on an empty space on the Home screen and Lock screen.
You can also double-tap an empty space on the status bar.
Knock Code
You can unlock the screen by creating your own Knock Code. When the
screen is locked, you can directly access the Home screen by tapping the
screen in a specified sequence.
• You can use your Knock Code together with the KnockON feature.
• Make sure to use your fingertip when tapping the screen.
Creating a Knock Code
Settings General
1 Tap
screen lock Knock Code.
Lock screen & security Select
2 Tap the squares in a pattern of your choice to create a Knock Code
and tap NEXT.
3 Input the created Knock Code again for verification, then tap
CONFIRM.
Unlocking the screen with a Knock Code
Unlock the screen by inputting the Knock Code you have created.
You can also input your Knock Code on the touch screen when the screen
is turned off.
• It is also possible to enter a Knock Code when the lock screen is turned
on.
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Memory card encryption
You can encrypt and protect data saved on the memory card. The
encrypted data in the memory card cannot be accessed from another
device.
1 Tap
Settings General Lock screen & security Encryption
& credentials Encrypt SD card.
2 Read the on-screen overview of memory card encryption and then tap
CONTINUE to continue.
3 Select an option and tap ENCRYPT NOW.
• New data encryption: Encrypt only data that is saved on the
memory card after encryption.
• Full encryption: Encrypt all the data currently saved on the memory
card.
• Exclude media files: Encrypt all files, except for media files such as
music, photos and videos.
• Once memory card encryption starts, some functions are not available.
• If the device is turned off while encryption is underway, the encryption
process will fail, and some data may be damaged. Therefore, be sure to
check if the battery level is sufficient before starting encryption.
• Encrypted files are accessible only from the device where the files were
encrypted.
• The encrypted memory card cannot be used on another LG device. To
use the encrypted memory card on another mobile device, format the
card.
• You can activate memory card encryption even when no memory card
is installed into the device. Any memory card that is installed after
encryption will automatically be encrypted.
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Taking screenshots
You can take screenshots of the current screen you are viewing.
Via a shortcut
Press and hold the Power/Lock key and the Volume Down key at the
same time for at least two seconds.
• Screenshots can be viewed from the Screenshots folder in the
Gallery.
Via Capture+
On the screen where you want to take a screenshot, drag the status bar
downwards, then tap .
• When the screen is turned off or locked, you can access Capture+
by pressing the Volume Up key twice. To use this feature, tap
Settings General Shortcuts and turn on Open Capture+.
• See Writing notes on a screenshot for details.
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Entering text
Using the Smart toolbar
You can use various keyboard input methods in one place. You can select
the desired input method from the top of the keyboard.
1 Select the desired keyboard input method from the Smart toolbar.
2 Tap and select the input method you want to show on the Smart
tool, or reorganise them.
Smart
toolbar
• LG keyboard is not default on your phone. You can change it from the
keyboard settings.
• Some supporting input methods may differ depending on the device
you have.
• You can turn on or off the Smart tool feature from the keyboard
settings.
• You can also use the keyboard input methods by tapping .
•
•
•
•
: Add emojis.
: Add avatar stickers.
: Add ani-stickers.
: On the keyboard, tap .
-- To maximise the voice command recognition, speak clearly.
-- To enter text with your voice, make sure that your device is
connected to a network.
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-- To select the language for voice recognition, tap
Languages
on the voice recognition screen.
-- This function may not be supported, or the supported languages
may differ depending on the service area.
: Access keyboard settings.
•
: Open the clip tray. See Clip Tray for details
•
: Activate floating keyboard when you use the Multi-window
•
feature. You can also move the keyboard to the desired location.
Using the Smart keyboard
You can use the Smart keyboard to enter and edit text.
With the Smart keyboard, you can view text as you type without
bothering to alternate between the screen and a conventional keyboard.
This allows you to easily find and correct errors when typing.
Moving the cursor
With the Smart keyboard, you can move the cursor to the exact position
you want. When typing text, touch and hold on the space bar and then
drag left or right.
• This option is available only on the QWERTY keyboard.
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Suggesting words
Smart keyboard automatically analyses your usage patterns to suggest
frequently used words as you type. The longer you use your device, the
more precise the suggestions are.
Enter text, then tap a suggested word or gently drag the left or right side
of the keyboard upwards.
• The selected word is automatically entered. You do not need to
manually type every letter of the word.
Adding languages to the keyboard
You can make additional languages available for keyboard input.
1 Tap
Settings General Language & keyboard On-screen
keyboard LG Keyboard Select languages.
2 Select the languages you want to make available.
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Copy and Paste
You can cut or copy text from an app, and then paste the text into the
same app. Or, you can run other apps and paste the text into them.
1 Touch and hold around the text you want to copy or cut.
2 Drag / to specify the area to copy or cut.
3 Select either Cut or Copy.
• Cut or copied text is automatically added to the clip tray.
4 Touch and hold the text input window, then select Paste.
• If there is no item that has been copied or cut, the Paste option will not
appear.
Clip Tray
If you copy or cut an image or text, it is automatically saved to the clip tray
and can be pasted to any space at any time.
1 On the Smart tool, select .
You can also touch and hold the text input window, then select Clip
Tray.
2 Select and paste an item from the clip tray.
• A maximum of 20 items can be saved to the clip tray.
• Tap to lock saved items in order not to delete them, even when
the maximum quantity is exceeded. A maximum of ten items can be
locked. To delete locked items, unlock them first.
• Tap to delete the items saved to the clip tray.
• The clip tray may not be supported by some downloaded apps.
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Content sharing
Playing content from another device
You can play photos, videos or songs saved on your device from a TV.
1 Connect the TV and your device to the same Wi-Fi network.
2 While viewing the items from the Gallery or Music app, tap
on other device.
Settings Network Screen sharing and then tap
Or tap
to activate it.
Play
3 Select the TV you want to connect to.
• For use with Chromecast, Google Play services should be up to date.
Viewing content from nearby devices
You can view content from various devices, such as a computer, NAS or
mobile device, by using the Gallery or Music apps.
Settings Network Media server and then tap Content
Tap
to activate it.
sharing
Connecting the devices
Connect both your device and another device that support DLNA function
to the same wireless network.
• Make sure that File sharing (DLNA) is activated on both the device and
the connected device.
Searching for nearby devices
You can view a list of DLNA devices on the same network by selecting the
Nearby devices menu in each app.
Use content from nearby devices as if you were using it on your device.
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Sending or receiving files
You can share files between your device and another LG device, or a tablet
or computer.
Sending files
From the Gallery, File Manager app, tap
device on the file sharing list.
Share or
, then select a
Receiving files
Drag the status bar downward and then tap File sharing.
If your device does not support the file sharing feature, tap
Network File sharing SmartShare Beam
.
Settings
• Make sure that your device is connected to the same wireless network
as the file transfer target device.
• Make sure that File sharing is activated on both the device and the
target device.
Viewing content from your cloud
You can directly view the content saved on your cloud account, without
downloading it to your device.
1 From the Gallery or Music app, select
Or from the File Manager app, select
Cloud.
Cloud.
2 Select a cloud account and sign in.
3 Save or play content in your cloud.
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03
Useful Apps
Installing and uninstalling apps
Installing apps
Access an app store to search and download apps.
• You can use SmartWorld, Play Store or the app store provided by your
service provider.
• Some app stores may require you to create an account and sign in.
• Some apps may charge fees.
• If you use mobile data, you may be charged for data usage, depending
on your pricing plan.
• SmartWorld may not be supported depending on the area or service
provider.
Uninstalling apps
Uninstall apps that you no longer use from your device.
Uninstalling with the touch and hold gesture
On the Home screen, touch and hold the app to uninstall, then drag it over
Delete at the top of the screen.
• If apps were uninstalled within 24 hours from now, you can reinstall
them. See App trash for details.
Uninstalling by using the settings menu
Tap
Settings General Apps & notifications App info, select an
app, then tap Uninstall.
• Some apps cannot be uninstalled by users.
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Uninstalling apps from the app store
To uninstall an app, access the app store from which you download the
app and uninstall it.
Installing and uninstalling apps during the
setup
When you turn on the device for the first time, you can download
recommended apps.
You can skip to the next step without installation.
App trash
You can view the uninstalled apps on the Home screen. You can also
reinstall apps which were uninstalled within 24 hours from now.
1 Tap
Management App trash.
You can also touch and hold an empty area of the Home screen, then
tap App trash.
2 Activate the desired function:
• Restore: Reinstall the selected app.
• : Remove the uninstalled apps permanently from the device.
• Uninstalled apps are automatically removed from the device 24 hours
after they were uninstalled. If you want to reinstall the uninstalled apps,
you must download them again from the app store.
• This feature is activated on the default Home screen only. If you
uninstall apps while using the EasyHome screen or other launcher, they
are immediately and permanently removed from the device.
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App Shortcuts
On the Home screen, touch and hold an app icon such as Call, Message,
Camera, Gallery and Settings to display a quick access menu. Use apps
more easily through App Shortcuts.
• This feature is available only on some apps.
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Phone
Voice call
Make a phone call by using one of the available methods, such as manually
entering a phone number and making a call from the contact list or the
list of recent calls.
Making a call from the keypad
Dial.
1 Tap
2 Make a call by using a method of your choice:
• Enter a phone number and tap .
• Touch and hold a speed dial number.
• Search for a contact by tapping the initial letter of a contact name
in the contact list, and then tap .
• To enter "+" when making an international call, touch and hold number
0.
• See Adding contacts for details on how to add phone numbers to the
speed dial list.
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Answering a call
To answer a call, drag on the incoming call screen.
• When the stereo headset is connected, you can make calls by using the
call/end button on the headset.
Settings
• To end a call without turning off the screen, tap
Network Call Answer and end calls and then activate End call
with the Power key.
Rejecting a call
To reject an incoming call, drag across the incoming call screen.
• To send a rejection message, drag the rejection message option
across the screen.
Settings Network Call
• To add or edit a rejection message, tap
Call blocking & Decline with message Decline with message.
• When a call is coming in, press the Volume Up, Volume Down or Power/
Lock key to mute ringtone or vibration, or to hold the call.
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Checking an incoming call while using an app
When a call comes in while using an app, a pop-up notification can be
displayed at the top of the screen. You can receive the call, reject the call,
or send message from the pop-up screen.
• Tap
Settings Network Call Additional settings Show
voice calls while in an app and then select the desired way you would
like to display the incoming call while using an app.
Viewing missed calls
If there is a missed call, the status bar at the top of the screen displays .
To view missed call details, drag the status bar downwards. You can also
Call logs.
tap
Functions accessible during a call
During a call, you can access a variety of functions by tapping the
on-screen buttons:
• Contacts: View the contact list during a call.
• Hold: Hold a call.
• Dialpad: Display or hide the dial pad.
• Speaker: Turn on the speakerphone function.
• Mute: Mute your voice so that your voice cannot be heard by the other
party.
• Bluetooth: Switch the call to a Bluetooth device that is paired and
connected.
: End a call.
•
• : Access additional call options.
• Available settings items may vary depending on the area or service
provider.
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Making a three-way calling
You can make a call to another contact during a call.
1 During a call, tap Add call.
2 Enter a phone number and tap .
• The two calls are displayed on the screen at the same time, and the
first call is put on hold.
3 To start a conference call, tap Merge calls.
• You may be charged a fee for each call. Consult with your service
provider for more information.
Viewing call records
To view recent call records, tap
Call logs. Then, you can use the
following functions:
• To view detailed call records, select a contact. To make a call to the
selected contact, tap .
Delete.
• To delete call records, tap
• The displayed call duration may differ from the call charge. Consult with
your service provider for more information.
• The deleted call history can not be restored.
• Pinch two fingers or spread your fingers apart to adjust the font size of
call logs or contacts.
Configuring call options
You can configure various call options.
1 Tap
2 Tap
Dial or Call logs.
Call settings and then configure the options to suit your
preferences.
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Messaging
Sending a message
You can create and send messages to your contacts using the Messaging
app.
• Sending messages abroad may incur additional charges. Consult with
your service provider for more information.
.
1 Tap
.
2 Tap
3 Specify a recipient and create a message.
• To use multimedia options, tap .
• To access optional menu items, tap .
4 Tap
to send the message.
Reading a message
You can view exchanged messages organised by contact.
.
1 Tap
2 Select a contact from the message list.
Configuring messaging settings
You can change messaging settings to suit your preferences.
1 Tap
2 Tap
Useful Apps
.
Settings from the message list.
95
Camera
Starting the camera
You can take a photo or record a video to cherish all of your memorable
moments.
.
Tap
• Before taking a photo or recording a video, wipe the camera lens with a
soft cloth.
• Be careful not to stain the camera lens with your fingers or other
foreign substance.
• Images included in this user guide may be different from the actual
device.
• Photos and videos can be viewed or edited from the Gallery. See Gallery
overview for details.
Changing the camera mode
You can select a camera mode that suits your environment to take a
photo or record a video easily and conveniently.
, then select the desired mode.
Tap
• Press and hold the Mode icon and drag it to the desired location to
change the mode order.
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Auto mode
You can take photos or record videos by selecting a variety of camera
modes and options.
, then tap Auto.
1 Tap
2 To take a photo, tap . To record a video, tap .
Turn the flash on
or off.
Change the
camera angle.
Switch between
front and rear
cameras.
Start the Gallery.
Apply a film filter
effect.
Change the
camera options.
Take photos.
Record videos.
Taking a photo
1 Select a camera mode and tap the subject to focus the camera on.
2 Tap to take a photo.
• You can also press the Volume Down or Volume Up key to take a
photo.
• When the screen is turned off or locked, start the camera by pressing
the Volume Down key twice. Tap
Settings General Shortcuts
and then tap Open Camera
to activate it.
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Recording a video
1 Select a camera mode and tap the subject to focus the camera on.
2 Tap .
• To take a photo while recording a video, tap .
• To pause the video recording, tap . To resume the video recording,
tap .
• While recording a video, you may spread or pinch two fingers to
zoom in or out.
• While recording a video, you may tap the desired area to adjust the
brightness.
3 Tap
to end the video recording.
• To check the aspect ratio before recording a video, press and hold
.
Customising the camera options
You can customise a variety of camera options to suit your preferences.
Tap on the screen.
• Available options vary depending on the selected camera (front or rear
camera) and the selected camera mode.
•
•
•
•
: Take a photo in FullVision.
: Select values for aspect ratio and size for taking photos.
: Select values for resolution and size for recording videos.
: Set the timer to automatically take photos or record videos after a
specified period of time.
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HDR
Obtain photos in vivid colours and get compensated
effects even when they are taken against the light.
These functions are provided by the high dynamic range
(HDR) technology equipped in the camera.
Steady recording
Minimise motion blur while recording a video.
Live photo
Record the action before and after you take a photo.
Cheese shutter
Take photos with voice commands.
Tracking focus
Enable the camera to remain focused on the subject
you touch on the screen, even if the subject is moving.
(Available when the Standard camera is in use.)
Tag locations
Save the image with GPS location data.
Grid
Display guide grids so that you can take photos or
record videos based on the horizontal and vertical
reference lines.
Add signature
Display a personalised signature on the photos.
Storage
Select if you want to store the pictures and videos
in the Internal storage or SD card. (Available when a
memory card is inserted.)
Help
Provide Help for each camera menu.
Additional options on the front camera
Selfie shot
Take a selfie by selecting its option between Gesture
shot and Auto shot.
Save as flipped
Save as flipped images after taking selfies.
Gesture view
Allow you to view the photo immediately after taking
a photo.
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Various camera modes
Night view
You can take vivid and clear night photos. While taking a photo, hold the
device steady. You can adjust photo brightness by dragging the slide bar
up or down.
, then tap More
1 Tap
2 To take a photo, tap .
.
YouTube Live
You can record a video and directly upload to YouTube.
1 Tap
2 Tap
, then tap More
.
and record a video.
To use this feature, you need to verify your phone number.
• YouTube Live is available only when your device is connected to the
Internet. If you use mobile data, you may be charged for data usage,
depending on your pricing plan.
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Food
You can take a photo or record a video with adjusting the colour slide bar
and white balance.
, then tap More
1 Tap
2 To take a photo, tap .
.
• Drag the colour slide bar on the screen to adjust the white balance
and select the best colour.
• If the slide bar is not displayed, tap to adjust the white balance.
Slo-mo
You can create an entertaining video by changing the moving speeds of
subjects in your video. This feature allows you to record a video at a faster
rate of speed and then play it at the standard speed so that the video
appears to be slowed down.
1 Tap
2 Tap
3 Tap
, then tap More
.
and record a video.
to end the video recording.
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Panorama
You can create a panoramic photo by moving the camera in one direction
to photograph and stitch continuous shots of a wide view.
1 Tap
2 Tap
, then tap More
.
and then slowly move the camera in one direction.
• Move the device by following the direction of the arrow in the
guideline.
3 Tap
to stop capturing the panoramic.
Flash Jump-Cut
Photos taken at a regular interval are saved as GIF files.
1 Tap
2 Tap
, then tap More
.
to take a photo.
• Photos are taken every 3 seconds and saved as a GIF file.
• Tap on the screen to select the number of photos you want to
take.
• While taking photos, tap to create GIF files with previously taken
photos.
• The flash automatically turns on to act as a timer.
• The shots taken this time and the total number of shots are displayed
at the bottom of the screen.
• All taken photos are saved as GIF files only.
• You may not change the GIF speed nor image order.
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Graphy
You can apply the recommended values for the white balance, ISO and
shutter speed as if taken by an expert.
1
2
3
4
, then tap Manual Camera.
Tap
Tap
and then tap Graphy photos
Tap
and select the desired scene from the recommended images.
Tap
to take a photo.
to activate the feature.
• This feature is available only in Manual camera mode.
• You can add more scenes by tapping and downloading the Graphy
app from the Play Store. You may be charged for data usage, depending
on your pricing plan.
• Tap
, then tap
from the Graphy menu to deactivate this feature.
Portrait
You can take sharp portrait by applying camera lens blur effect.
See Portrait for details.
AI CAM
You can effectively take photos or record videos since the camera
recognises the object when taking a photo or recording a video.
See AI CAM for details.
Burst shot
You can take continuous shots of photos to create moving pictures.
In the Auto mode, touch and hold .
• Continuous shots are taken at a fast speed while is held down.
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Manual camera mode
You can create photos featuring professional touch by using a variety
of advanced features. Adjust the white balance, focus, brightness, ISO,
shutter speed and other options.
, then tap Manual Camera.
1 Tap
Customise
the
following camera settings.
2
Reset the settings.
Adjust shutter speed.
Adjust ISO speed.
Adjust white balance.
Adjust focus.
Adjust brightness.
3 Tap
to take the photo.
Customising the camera options
You can customise a variety of camera options to suit your preferences.
Tap on the screen.
• : Take a photo in FullVision.
: Select values for aspect ratio and size for taking photos.
•
: Set the timer to automatically take photos after a specified period
•
of time.
Graphy photos
Adjust the white balance, ISO and shutter speed for the
recommended photo. See Graphy for details.
Save as RAW
The image is stored as a RAW file format so that you
can modify it. The DNG and JPEG files are created while
taking a photo, then saved as a non compressed high
resolution image.
Cheese shutter
Take photos with voice commands.
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Tracking focus
Enable the camera to remain focused on the subject
you touch on the screen, even if the subject is moving.
(Available when the Standard camera is in use.)
Tag locations
Save the image with GPS location data.
Guide
Display guide grids so that you can take photos based on
the horizontal and vertical reference lines.
Add signature
Display a personalised signature on the photos.
Storage
Select if you want to store the pictures and videos in the
Internal storage or SD card. (Available when a memory
card is inserted.)
Help
Provide Help for each camera menu.
Manual Video mode
You can record a video by using various features such as controls for white
balance, focus, brightness, ISO, shutter speed and more.
, then tap More Manual Video.
1 Tap
2 Customise the camera settings.
Adjust audio
balance.
Reset the settings.
Adjust shutter speed.
Adjust ISO speed.
Adjust brightness.
Adjust focus.
Adjust white
balance.
3 Tap
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Customising the camera options
You can customise a variety of camera options to suit your preferences.
Tap on the screen.
: Select values for resolution and size for recording videos.
•
: Set the timer to automatically record videos after a specified
•
period of time.
Frame rate
Select the frames per second value.
Bit rate
Select the image quality for videos.
Hi-Fi
Record a video with Hi-Fi quality sound.
Save as HDR10
Save a video in the HDR10 format for high definition and
vivid colour.
Steady recording
Minimise motion blur while recording a video.
Tracking focus
Enable the camera to remain focused on the subject
you touch on the screen, even if the subject is moving.
(Available when the Standard camera is in use.)
Tag locations
Save the image with GPS location data.
Grid
Display guide grids so that you can record videos based
on the horizontal and vertical reference lines.
Storage
Select if you want to store the pictures and videos in the
Internal storage or SD card. (Available when a memory
card is inserted.)
Help
Provide Help for each camera menu.
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Other useful features in the Camera app
Auto-Exposure/Auto-Focus lock
You can fix the current exposure level and focus position by touching and
holding the screen in the Auto mode. To turn off the feature, tap a blank
area on the screen.
• This feature is available only in specific modes.
Focus peaking
You can adjust the focus on the subject with the focus peaking feature.
Access Focus peaking by tapping the Manual focus (MF) button. When
Focus peaking is enabled, the subject you focus on appears yellow. Move
the the toggle wheel up and down to focus on the desired area, then take
the photo.
• This feature is only available in Manual camera mode and Manual video mode.
• Disable this feature by tapping the Focus peaking button once more.
• This feature is not available using the wide-angle camera.
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Switching between cameras
You can switch between the front and rear cameras to suit your
environment.
On the camera screen, tap or drag the screen in any direction to switch
between the front and rear cameras.
• Use the front camera to take selfies. See Graphy for details.
Zoom in or out
You can use zoom in or out on the camera screen while taking a photo or
recording a video.
• On the camera screen, pinch or spread two fingers to zoom in or out,
then use the displayed slide bar.
• You can also drag the button up or down. This feature is available
only in Auto mode and Manual camera mode.
• The zoom feature is not available when using the front camera in selfie
mode.
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Selfie shot
You can use the front camera to view your face on the screen and take
selfies.
Gesture shot
You can take selfies by using gestures.
Show your palm to the front camera and then clench your fist.
You can also clench your fist and then open it towards the front camera.
• In three seconds, a photo is taken.
• To use this feature, switch to the front camera mode, then tap
Selfie shot Gesture shot.
• Make sure that your palm and fist are within the reference line so that
the camera can detect them.
• This feature may not be available while using some of the camera
features.
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Auto shot
You can use the face detection feature to take selfies easily and
conveniently. You can set the device so that, when you look at the screen,
the front camera detects your face and takes a selfie automatically.
• The white coloured guide frame appears when the front camera
detects your face. If the subject within the guide frame stops moving,
the guide frame colour turns yellow, then the camera takes a photo.
• Tap
Selfie shot Auto shot to enable the Auto shot feature.
Interval shot
You can take selfies at an interval.
While using the front camera, you can show your palm to the camera,
then clench your fist twice quickly.
• Four photos are taken at regular intervals after a timer delay of three
seconds.
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Gesture view
After taking a selfie with the front camera, you can preview the selfie
immediately by placing the screen close to your face.
• Tap
Gesture view to enable the Gesture view feature.
• Only one preview is available each time a photo is taken.
• If you rotate the device while in preview screen, the screen switches to
camera mode.
Save as flipped
Before taking a photo with the front camera, tap
The image is flipped horizontally.
Save as flipped.
• When using the front camera, you can change how selfies are taken in
the camera options. See Customising the camera options for details.
Signature
You can create a personalised photo by using your signature.
, then tap
Add signature.
1 Tap
Enter
the
signature
as
desired
and tap ADD.
2
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quick share
You can share a photo or video to the app you want immediately after
taking it.
, then take a photo or record a video.
1 Tap
2 Tap the app icon that appears on the screen to share it using that app.
You can also swipe the icon towards the opposite direction to see
what other apps you can use to share your photos and videos.
quick share icon
• The app displayed by the quick share icon may vary, depending on the
type and frequency of access to the apps installed on the device.
• This feature is available only in specific modes.
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Gallery
Gallery overview
You can view and manage photos and videos saved on your device.
1 Tap
.
• Saved photos and videos are displayed by folder.
2 Tap a folder and select a file.
• View the selected file in full-screen mode.
• While viewing a photo, swipe left or right to view the previous or
next photo.
• While viewing a video, swipe left or right to rewind or fast-forward
the video.
• When you take a photo by using the AI CAM feature, a Tag folder
is created under the Album tab of the Gallery app. The photos are
automatically classified by tags under the Tag folder.
• You can view the photos or videos organised by year, month or day
in the Photos tab.
• To view photos by location at which the photo was taken, tap
Tag locations, then tap
. The photos are automatically
grouped by location under the Memory tab of the Gallery app.
• Some file formats may not be supported, depending on the installed
software.
• Some files may not be opened due to encoding.
• Files that exceed the size limit may cause an error.
• You need to activate the GPS feature to create Memory albums.
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Viewing photos
Start Google Lens.
Back to the
previous screen.
Access additional
options.
Start the camera.
Add to or remove
from your favourites.
Write a memo on a
photo.
Delete images.
View related
content.
Share images.
Edit images.
• To display the menu items, gently tap the screen. To hide the menu
items, tap the screen again.
• Some photos may not support the photo memo feature.
Playing a video
Open with QSlide.
Pause or play the
video.
Rewind the video.
Choose screen
ratio.
DTS:X on/off
Access additional
options.
Fast-forward the
video.
Lock or unlock the
screen.
Edit the video.
Making a GIF file.
• To adjust the sound volume, drag the right side of the video screen up
or down.
• To adjust the screen brightness, drag the left side of the screen up or
down.
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Editing videos
1 While viewing a video, tap .
2 Use a variety of effects and edit tools to edit the video.
Adjust the
resolution.
Revert the edit.
Automatically
create a 15 sec,
30 sec or 60 sec
video clip.
Create a movie using
various effects.
Launch the
KineMaster video
editor.
Select a section to
change the play
speed.
Adjust the video
duration.
3 Tap SAVE to save changes.
Deleting files
You can delete files by using one of the following options:
• Touch and hold a file from the file list, then tap Delete.
• Tap from the file list and delete the desired files.
• Deleted files are automatically moved to Trash and they can be
restored to the Gallery within 7 days.
• Tap to completely delete the files. In this case, the files cannot be
restored.
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Sharing files
You can share files by using one of the following options:
• While viewing a photo, tap to share the file by using the method
you want.
Share to share the file by using the method
• While viewing a video,
you want.
• Tap from the file list to select files and share them using the method
you want.
Contacts
Contacts overview
You can save and manage contacts.
Essentials Contacts.
Tap
Adding contacts
Adding new contacts
1 On the contact list screen, tap .
2 Enter contact details and tap SAVE.
Importing contacts
You can import contacts from another storage device.
1 On the contact list screen, tap Manage contacts Import.
2 Select the source and target locations of the contact you want to
import, and then tap OK.
3 Select the contacts and tap IMPORT.
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Adding contacts to the speed dial list
1 On the contact list screen, tap Speed dial.
2 Tap Add contact from a speed dial number.
3 Select a contact.
• While adding a new contact, tap
to add a speed dial number.
Searching for contacts
You can search for contacts by using one of the following options:
• Tap from the top of the contacts list and then enter the contact
information or phone number.
• Scroll the contact list up or down.
• From the index of the contact list screen, tap the initial letter of a
contact.
• Tap from the top of the contacts list and then enter the contact
information or phone number to display all search details from call logs,
contacts and groups.
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Contacts list
Editing contacts
1 On the contact list screen, select a contact.
2 On the contact detail screen, tap and edit details.
3 Tap SAVE to save changes.
Deleting contacts
You can delete contacts by using one of the following options:
• On the contact list screen, touch and hold a contact you want to
delete, then tap Delete contact.
Delete on the contact list screen.
• Tap
• Deleted contacts may not be restored.
Adding favourites
You can register frequently used contacts as favourites.
1 On the contact list screen, select a contact.
2 On the contact detail screen, tap .
Creating groups
1 On the contacts group list, tap .
2 Enter a new group name.
3 Tap Add members, select contacts, then tap ADD.
4 Tap SAVE to save the new group.
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QuickMemo+
QuickMemo+ overview
You can make creative notes by using a variety of options on this
advanced notepad feature, such as image management and screenshots,
which are not supported by the conventional notepad.
Creating a note
1 Tap
2 Tap
•
•
•
•
•
•
•
•
QuickMemo+.
to create a note.
: Save a note.
: Undo the previous edit.
: Redo the recently deleted edits.
: Enter a note by using the keypad.
: Write notes by hand.
: Erase handwritten notes.
: Zoom in or out, rotate or erase the parts of a handwritten note.
: Access additional options.
3 Tap
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Writing notes on a photo
1 Tap
2 Tap
QuickMemo+.
to take a photo, then tap OK.
• The photo is automatically attached into the notepad.
3 Tap
or to write notes on the photo.
• Write notes by hand on the photo.
• Enter text below the photo.
4 Tap
to save the note.
Writing notes on a screenshot
1 While viewing the screen you want to capture, drag the status bar
downwards and then tap .
• The screenshot appears as the notepad background theme. Memo
tools appear at the top of the screen.
2 Crop the image (if necessary) and take notes as desired.
• Write notes by hand on the photo.
3 Tap
and save the notes to the location you want.
• Saved notes can be viewed in either QuickMemo+ or Gallery.
• To save notes in the same location all the time, select the Use as
default app checkbox and select an app.
• You can capture the entire screen by using the scroll capture feature.
• While using an app such as Message and Chrome, drag the notifications
panel downwards and then tap Capture+ Extended to capture the
entire screen you are currently viewing as a single file.
• This feature is available only on some apps that support the scroll
capture feature.
• Pinch two fingers or spread your fingers apart to change the memo
layout.
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HD Audio Recorder
The HD Audio Recorder allows you to configure the audio settings
manually so that you can record audio based on your environment.
Recording modes
You can record a high definition audio file by selecting and configuring the
desired audio mode to suit the recording environment.
Essentials HD Audio Recorder
.
Tap
Normal
You can record audio without extra settings.
Concert
You can record audio in a concert or other music event.
Custom
You can manually configure the desired settings to record audio.
Studio Mode
With Studio mode, you can play an audio file or music and record your
voice at the same time, create a chord by recording your voice multiple
times, and record your comments over the presenter’s or speaker’s original
audio file.
1
2
3
4
5
Essentials HD Audio Recorder
Tap
Tap
Custom.
.
Select an audio file to use as background music.
Tap
to record voice.
Tap
to save the recorded file.
• Background music can only be played through earphones. Make sure to
plug in earphones before using this feature.
• Place your ear against to hear the sound more clearly and loudly.
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Clock
Alarm
You can set an alarm to trigger it at a specified time.
Clock Alarm.
1 Tap
Tap
to
add a new alarm.
2
3 Configure the alarm settings and tap SAVE.
• If you select a previously set alarm, you can edit the alarm.
• To delete an alarm, tap at the top of the screen. You can also touch
and hold the alarm.
World clock
You can view the current time in cities around the world.
1 Tap
2 Tap
Clock World clock.
and add a city.
Timer
You can set the timer to trigger an alarm after a specified period of time.
Clock Timer.
1 Tap
Set
the
time
and tap Start.
2
• To suspend the timer, tap Pause. To resume the timer, tap Resume.
3 Tap Stop to stop the timer alarm.
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Stopwatch
You can use the stopwatch to record a lap time.
Clock Stopwatch.
1 Tap
2 Tap Start to initiate the stopwatch.
• To record a lap time, tap Lap.
3 Tap Pause to suspend the stopwatch.
• To resume the stopwatch, tap Resume.
• To clear all the records and restart the stopwatch, tap Reset.
Calendar
Calendar overview
You can use the calendar to manage events and tasks.
Adding events
Essentials Calendar.
1 Tap
2 Select a date and then tap .
3 Enter event details and tap SAVE.
Syncing events
Tap
Calendars to sync, and select a calendar to sync.
• When your events are saved from the device to your Google account,
they are automatically synced with the Google Calendar, too. Then, you
can sync other devices with the Google Calendar in order to make those
devices have the same events that your device has and to manage your
events on those devices.
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Tasks
You can register tasks to your device to easily manage schedules.
Essentials Tasks.
1 Tap
2 Tap to add a task.
3 Enter task details and then tap SAVE.
Music
You can play and manage songs or music albums.
Essentials Music.
1 Tap
2 Select a category.
3 Select a music file.
Turn on/off Flash Light.
Set sound effects.
Back to the previous
screen.
Access additional options.
Switch to the playlist.
Pause or play.
Tap to play from the
beginning of the current
file / Double-tap to play
the previous file / Touch
and hold to rewind.
Play in random order.
Adjust the sound volume.
Tap to play the next file /
Touch and hold to fast
forward.
Select a repeat mode.
Change pitch and speed.
Add to or delete from your
favourites.
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• Some file formats may not be supported, depending on the installed
software.
• Files that exceed the size limit may cause an error.
• Music files may be protected by international copyright owners or
copyright laws. You may have to obtain legal permission before copying
a music file. To download or copy a music file, first check the copyright
law for the relevant country.
• This model supports Hi-Fi audio playback. Hi-Fi audio files display the
Hi-Fi icon.
Calculator
You can use two types of calculators: the simple calculator and the
scientific calculator.
Essentials Calculator.
1 Tap
Use
the
keypad
to make a calculation.
2
LG SmartThinQ
You can easily connect your device with IoT appliances to monitor and use
them conveniently.
Essentials LG SmartThinQ.
Tap
• Some Bluetooth devices supporting TV, set-top box, audio, or call
function are available without signing in LG account.
• The device made by other manufacturers may not be supported.
• To check the settings and help menu for LG SmartThinQ, tap .
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Adding additional devices
You can add additional devices by tapping while launching LG
SmartThinQ app.
• Turn on the IoT device you want to connect with.
• When your device is connect to the IoT device via same Wi-Fi
connection, you can register the IoT device from the connectable
devices list.
• If the device does not appear in the list, tap , then search the IoT
device name. You can also check whether the device is supported and
register it.
• Home appliances including refrigerators, washers, and air conditioner
can support SmartThinQ 2.0 models only. SmartThinQ 1.0 models are
supported from the SmartThinQ app.
• You can download SmartThinQ app and check the app guide at the
bottom of the screen. Tap
Add manually, and select the desired
appliance category.
LG Health
LG Health overview
You can manage your health and maintain good exercise habits by
keeping track of the exercises you do.
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Getting started with LG Health
You can configure LG Health when launching the app for the first time or
after resetting it.
Essentials LG Health.
1 Tap
2 Follow the on-screen instructions to complete configuration.
Using LG Health
You can view main information on LG Health and manage the amount of
physical exercise and health information.
Essentials LG Health.
1 Tap
2 The following options are available.
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•
•
: View your exercise log on the day you want to check.
: Begin tracking an exercise. The route and amount of your
physical exercise are recorded for each exercise type.
• : Set your daily exercise goals including calories and steps, or set
various LG Health settings.
• Health-related information provided by LG Health is designed for user
convenience and cannot be used for purposes of disease prevention,
treatment, diagnosis or other medical issues.
• LG Health may vary or may not be available, depending on the country
and service provider. LG Health functions that are available and apps
that can be added to LG Health may vary, depending on the country. This
is due to differing laws and regulations.
E-mail
E-mail overview
You can register an email account to your device and then you can check
and send emails from your device.
• If you use mobile data, you may be charged for data usage depending
on your pricing plan. Consult with your service provider for more
information.
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Registering email accounts
When you use the email app for the first time, register your email account.
Essentials E-mail.
1 Tap
2 Select an email service provider.
3 Enter your email address and password and then tap NEXT to register
your account.
• To manually register an email account, tap MANUAL SETUP
(if necessary).
Managing email accounts
To view or edit your email account settings, tap
Settings.
• To add an account, tap Add account.
Remove account.
• To delete an account, tap
Opening another email account
If several email accounts are registered and you want to view another
account, tap and select another one from the account list.
Checking email
1 Tap and select a mail box.
2 Select an email from the email list.
• The email message appears.
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Sending email
1 Tap .
2 Enter the recipient’s email address.
3 Enter a subject and message.
.
• To attach files, tap
• To access optional menu items, tap .
4 Tap
to send the email.
• Pinch two fingers or spread your fingers apart to adjust the font size of
your email list.
File Manager
You can view and manage files saved on your device or cloud.
1 Tap
2 Tap
Management File Manager.
and select the desired storage location.
Smart Doctor
You can use Smart Doctor to diagnose the device’s condition and optimise
it.
Management Smart Doctor.
Tap
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LG Mobile Switch
Easily transfer data from a used device to a new device via LG Mobile
Switch.
1 Tap
Management LG Mobile Switch.
You can also tap
Settings General Backup LG Mobile
Switch.
2 Follow the on-screen instructions to select a desired method for
transfer.
• Data in a Google Account will not be backed up. When you synchronise
your Google Account, Google apps, Google contacts, Google Calendar,
Google memo app data and apps downloaded from the Play Store are
stored on the Drive app automatically.
• Fully charge the battery before transferring data to avoid unintentional
powering off during the process.
SmartWorld
You can download a variety of games, audio content, apps and fonts
provided by LG Electronics. Customise your device to suit your preferences
by using Home themes and fonts.
• If you use mobile data, you may be charged for data usage depending
on your pricing plan.
• This feature may not be supported depending on the area or service
provider.
Services SmartWorld.
1 Tap
2 Tap LG Account, then sign in.
3 Select and download the desired content items.
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Downloading SmartWorld app
If the SmartWorld app is not installed, follow these steps to download it.
Settings General Update centre App Updates.
1 Tap
2 From the list, select SmartWorld and tap Download.
RemoteCall Service
Your device can be remotely diagnosed for resolving issues. First, make a
phone call to an LG Customer Service Centre as follows:
• To use this function, first you must agree to usage of the function.
• If you use mobile data, you may be charged for data usage depending
on your pricing plan.
Services RemoteCall Service.
1 Tap
2 Connect a call to an LG Customer Service Centre.
3 After the call connects, follow the service associate’s instructions to
enter a six-digit access number.
• Your device is remotely connected and the remote support service
starts.
Cell Broadcast
You can view real-time text broadcasts on emergency situations, such as
typhoons, floods and earthquakes.
Services Cell Broadcast.
Tap
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Google apps
You can use Google apps by setting a Google Account. The Google
Account registration window appears automatically when you use a
Google app for the first time. If you do not have a Google Account, create
one from your device. For details on how to use an app, see the Help in
the app.
• Some apps may not work depending on the area or service provider.
Chrome
A fast, simple, and secure web browser, built for the modern web.
Docs
Docs is a collaborative, word-processing tool that powers productivity. Use
Docs to create, edit and work together in real-time.
Drive
Drive is a file storage and sharing app that makes it easy to find, share and
collaborate on work projects from anywhere, instantly.
Duo
Make simple, high quality video calls to your friends and family on Android
phones and iPhones.
Gmail
Gmail is an easy to use mail app that keeps your messages safe, makes
your inbox smarter, and helps you stay organised.
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Google
The Google app keeps you in the know about the things you care about.
Find quick answers, explore your interests, and get a feed of stories and
updates on topics that matter to you.
Maps
Going somewhere? Go with Maps, the app you can rely on for real-time
GPS navigation, traffic, transit, and details about millions of places, such as
reviews and popular times.
News
Comprehensive up-to-date news coverage, aggregated from sources all
over the world by Google News.
Photos
Home for all your photos and videos, automatically organised so you can
share and save what matters.
Play Movies & TV
Use your Google Account to rent or purchase movies. Purchase content
and play it anywhere.
Play Music
Purchase music from the Play Store. Play music saved on your device.
Sheets
Sheets is a collaborative spreadsheet processing tool that powers
productivity. Use Sheets to import, organise and analyse information
together in real-time.
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Slides
Google Slides is a collaborative presentation creation tool that powers
productivity. Use Slides to organise information, present results, and make
decisions together in real-time.
YouTube
Watch your favourite channels, listen to music you love, and upload videos
to share with people around the world.
Keep notes
Create, edit, and share you text and photo notes with Google Account.
Assistant
Your device has the Google Assistant built-in. Find answers and get things
done while on-the-go. To get started, just tap the Google Assistant key
on the side of the phone or touch and hold the home button of the phone.
• The Google Assistant is not available in certain languages and countries.
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04
Settings
Settings
You can customise the device settings in accordance with your
preferences.
Settings.
Tap
• Tap and enter a keyword in the search box to access a setting item.
• Tap to change the view mode. This user guide assumes that you are
using the Tab view.
Network
Dual SIM Card
You can configure Dual SIM settings.
1 On the settings screen, tap Network Dual SIM Card.
2 Customise the following functions:
• SIM card 1: Change the name and icon of the SIM card 1.
• SIM card 2: Change the name and icon of the SIM card 2.
• SIM card colour theme: Change the colour themes for the SIM
cards.
• Cost save mode: Activate or deactivate the cost save mode. In the
cost save mode, if you make a call to a contact to which a specific
SIM is assigned, this SIM is used for the call even if the other SIM is
active, for example, it is using mobile data.
• Mobile data: Select a SIM card you want to use for mobile data
service. You can also turn off this function.
• Data roaming: Select this option to enable the device to use mobile
data when you are roaming outside your home network area.
• Mobile data during calls: Access mobile data using the nondefault
data SIM card temporarily during an HD voice call with the same
card.
Settings
137
Wi-Fi
You can connect to nearby devices over a Wi-Fi network.
Connecting to a Wi-Fi network
1 On the settings screen, tap Network Wi-Fi.
2 Tap to activate it.
• Available Wi-Fi networks appear automatically.
3 Select a network.
• You may need to enter the network’s Wi-Fi password.
• The device skips this process for previously accessed Wi-Fi
networks. If you do not want to automatically connect to a certain
Wi-Fi network, tap the network and then tap FORGET.
Wi-Fi network settings
On the settings screen, tap Network Wi-Fi.
• Switch to mobile data: If the mobile data connection function is
activated but the device cannot connect to the Internet via Wi-Fi
connection, the device automatically connects to the Internet via the
mobile data connection.
Settings
138
• This feature depends on the service provider.
•
: Customise Wi-Fi network settings.
Wi-Fi Direct
You can connect your device to other devices that support Wi-Fi Direct to
share data directly with them. You do not need an access point. You can
connect with more than two devices by using Wi-Fi Direct.
1 On the settings screen, tap Network Wi-Fi
Advanced Wi-Fi
Wi-Fi Direct.
• Nearby devices that support Wi-Fi Direct automatically appear.
2 Select a device.
• Connection occurs when the device accepts the connection request.
• The battery may drain faster when using Wi-Fi Direct.
Settings
139
Bluetooth
You can connect your device to nearby devices that support Bluetooth to
exchange data with them. Connect your device to a Bluetooth headset
and a keyboard. This makes it easier to control the device.
Pairing with another device
1 On the settings screen, tap Network
2 Tap to activate it.
Bluetooth.
• Available devices appear automatically.
• To refresh the device list, tap .
• Only devices set as visible are displayed on the list.
3 Select a device from the list.
4 Follow the on-screen instructions to perform authentication.
• This step is skipped for previously accessed devices.
Sending data via Bluetooth
1 Select a file.
• You can send multimedia files or contacts.
Bluetooth.
2 Tap
3 Select a target device for the file.
• The file is sent as soon as the target device accepts it.
• File sharing processes may differ, depending on the file.
Settings
140
Mobile data
You can turn mobile data on and off. You can also manage mobile data
usage.
Turning on mobile data
1 On the settings screen, tap Network
2 Tap to activate it.
Mobile data.
Customising mobile data settings
1 On the settings screen, tap Network Mobile data.
2 Customise the following settings:
• Mobile data: Set to use data connections on mobile networks.
• Limit mobile data usage: Set a limit for mobile data usage to block
mobile data if the limit is reached.
• : Customise mobile data settings.
Call
You can customise call settings, such as voice call and international call
options.
• Some features may not be supported depending on the area or service
provider.
1 On the settings screen, tap Network Call.
2 Customise the settings.
Settings
141
Tethering
USB tethering
You can connect the device to another device via USB and share mobile
data.
1 Connect your device and other devices via USB cable.
2 On the settings screen, tap Network Tethering USB tethering
and then tap
to activate it.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• When connecting to a computer, download the USB driver from
www.lg.com and install it on the computer.
• You cannot send or receive files between your device and a computer
while USB tethering is turned on. Turn off USB tethering to send or
receive files.
• Operating systems that support tethering are Window XP or higher, or
Linux.
Settings
142
Wi-Fi hotspot
You can set the device as a wireless router so that other devices can
connect to the Internet by using your device’s mobile data.
1 On the settings screen, tap Network Tethering Wi-Fi hotspot
and then tap
to activate it.
2 Tap Set up Wi-Fi hotspot, and enter the Wi-Fi name (SSID) and
password.
3 Turn on Wi-Fi on the other device, and select the name of the device
network on the Wi-Fi list.
4 Enter the network password.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• More information is available at this web site:
http://www.android.com/tether#wifi
Wi-Fi hotspot turn off timer
When the Wi-Fi hotspot has not been used for a specific period of time,
it is automatically disconnected. You can set the time for automatic
disconnection.
Settings
143
Bluetooth tethering
A Bluetooth-connected device can connect to the Internet by using your
device’s mobile data.
1 On the settings screen, tap Network Tethering Bluetooth
tethering and then tap
to activate it.
2 Turn on Bluetooth on both devices and pair them.
• This option uses mobile data and may incur data usage fees, depending
on your pricing plan. Consult with your service provider for more
information.
• More information is available at this web site:
http://www.android.com/tether#Bluetooth_tethering
Help
You can view help on using tethering and hotspots.
On the settings screen, tap Network Tethering Help.
Screen sharing
You can play the screen and sound of the device on a different device,
such as a TV, that supports the Miracast function.
1 On the settings screen, tap Network Screen sharing.
2 Tap to activate it.
3 Select a device from the list of nearby devices.
• If the desired device does not appear, tap SEARCH to refresh the
list.
• After connecting to the device, the device displays the screen of
your device.
• Screen sharing turns off automatically if there is no sharing-compatible
device in the vicinity.
Settings
144
NFC
You can use the device as a transportation card or credit card. You can also
share data with the other device.
1 On the settings screen, tap Network NFC.
2 Tap to activate it.
• Touch your device with other device that supports NFC to allow
sharing data.
• NFC antenna may be located differently depending on the device type.
See Parts overview for details about the NFC antenna area.
Android Beam
You can share files by touching the back of the device to other device. You
can also share files including music, videos or contacts and open a web
page or launch an app from the other device.
1 On the settings screen, tap Network Android Beam.
2 Touch the back of the device with another device.
• NFC antenna may be located differently depending on the device type.
See Parts overview for details about the NFC antenna area.
Sharing panel
You can share contents from Gallery, Music and File Manager with nearby
devices. Also you can share the content with specific people in apps that
work with Google Direct Share.
1 On the settings screen, tap Network Sharing panel.
2 Tap to deactivate each option.
Settings
145
File sharing
You can send and receive files between your device and other LG devices
or tablets.
1 On the settings screen, tap Network File sharing.
2 Customise the following settings:
• G8S ThinQ: Change the device name.
• Save to: Set the destination folder to save files sent from other
devices in.
• File sharing: Permit receipt of files sent from other devices.
• SmartShare Beam: Share files with other devices via SmartShare
Beam.
• Help: You can view help on sharing files.
Media server
You can share media content on your device with nearby devices that
support DLNA.
1 On the settings screen, tap Network Media server.
2 Customise the following settings:
• Content sharing: Share content on your device with nearby devices.
• G8S ThinQ: Set your device’s name.
• Content to share: Select the type of media content to share with
other devices.
• Allowed devices: View a list of devices permitted to access content
on your device.
• Not-allowed devices: View a list of devices not permitted to access
content on your device.
Settings
146
LG AirDrive
You can use your LG account to manage files saved on the device from a
computer. You do not need a USB connection.
1 On the settings screen, tap Network LG AirDrive.
2 Use a single LG account to sign in to LG Bridge on the computer and
LG AirDrive on the device.
• LG Bridge software can be downloaded from www.lg.com.
3 Manage files on the device from the computer.
Printing
You can connect your device to a Bluetooth printer and print photos or
documents saved on the device.
1 On the settings screen, tap Network Printing.
• If the desired printer is not in the list, install the printer driver from the
app store.
2 Tap to activate it.
3 Select a printer from the printer list screen.
Add printer.
• To add a printer, tap
Search.
• To search for a printer name, tap
Settings from the printer list screen.
• Tap
4 Select a file and tap
Print.
• The document prints.
• If you do not have a Google Account, tap Add account to create an
account.
Settings
147
Airplane mode
You can turn off the call and mobile data functions. When this mode is
on, functions that do not involve data, such as games and music playback,
remain available.
1 On the settings screen, tap Network Airplane mode.
2 Tap TURN ON in the confirmation screen.
Mobile networks
You can customise the mobile networks settings.
1 On the settings screen, tap Network Mobile networks.
2 Customise the following settings:
• Data roaming: Browse the web, use emails, multimedia messages
and other data services overseas.
• Network mode: Select a network type.
• Access Point Names: View or change the access point for using
mobile data services. To change the access point, select a choice
from the access point list.
• Network operators: Search for network operators and connect
automatically to a network.
VPN
You can connect to a safe virtual network, such as an intranet. You can
also manage connected virtual private networks.
Adding VPN
1 On the settings screen, tap Network
2 Tap .
Settings
VPN.
148
• This feature is available only when the screen lock is activated. If the
screen lock is deactivated, a notification screen appears. Tap CHANGE
from the notification screen to activate the screen lock. See Setting a
screen lock for details.
3 Enter VPN details and tap SAVE.
Configuring VPN settings
1 Tap a VPN from the VPNS list.
2 Enter the VPN user account details and tap CONNECT.
• To save the account details, select the Save account information
checkbox.
Private DNS
You can configure the Private DNS (Domain Name System) options.
1 On the settings screen, tap Network Private DNS.
2 Select the desired option and tap SAVE.
Sound
You can customise sound, vibrate and notification settings.
On the settings screen, tap Sound and customise the following settings:
• Sound profile: Change the sound mode to Sound, Vibrate only, or
Silent.
• Volume: Adjust the sound volume for various items.
• SIM1 ringtone/SIM2 ringtone: Select a ringtone for incoming calls.
Add or delete ringtones.
• Ringtone ID: Create a ringtone for an incoming call from a particular
contact.
• Ring with vibration: Set the device to vibrate and play a ringtone
simultaneously.
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149
• Flash alert for incoming call: Set the flash to blink according to LG
ringtone.
• SIM1 notification sound/SIM2 notification sound: Select a
notification ringtone. Set music saved on the device as a notification
ringtone.
• Do not disturb: Set the time, range and app type to receive
notification messages. Receive notification messages only on particular
days of the week.
• Sound quality and effects: Use the function to set the sound quality
and effects while playing a song or video.
-- Volume: Adjust the sound volume for various items.
-- Normalize volume: Use the function to normalise the volumes of
different sound sources.
-- Equalizer: Use the function to adjust the equaliser settings.
-- DTS:X 3D Surround: Use the function to play music or video in
three-dimensional, immersive and vivid sound when earphones,
speaker or other external audio devices are connected. See DTS:X 3D
Surround for details.
• Vibration strength: Adjust the vibration intensity.
• SIM1 vibration type/SIM2 vibration type: You can select the type of
vibration when receiving calls.
• Vibrate on tap: Set the device to vibrate when you tap certain items
on the screen.
• Dialing keypad sound: Select the keypad sound effect.
• LG Keyboard sound: Select LG keyboard sound effect.
• Touch sound: Select a sound effect for tapping an item.
• Screen lock sound: Select a sound effect when the screen is locked or
unlocked.
Settings
150
Display
You can customise detailed settings for each screen type.
On the settings screen, tap Display and customise the following settings:
• Home screen: Customise settings for the Home screen. See Home
screen settings for details.
• Wallpaper & theme: Select a screen wallpaper, theme, icon, and AOD
for your device.
• Font: Change the font size, bold text or type.
• New Second Screen: Select how the status bar and app corners will
look.
• Home touch buttons: Rearrange Home touch buttons or change their
background colours.
• Always-on display: Always display information, such as the date, time
and notifications, even when the screen is turned off. For details, see
Always-on display.
• App scaling: Adjust the screen size of apps.
Aspect ratio
• This device uses 18.9:9 aspect ratio.
-- Some downloaded apps may not support 18.9:9 aspect ratio.
In this case, select the most optimal screen ratio for the app or
consult the app provider for more information.
-- You can select the aspect ratio for individual apps by tapping
Settings Display App scaling. Select the desired aspect ratio
from Compatibility (16:9), Standard (16.7:9), and Full screen.
• Display size: Set the items on the screen to a size easy for you to see.
Some items may change position.
Settings
151
• True View: Allow you to adjust the screen brightness and colour
depending on the light source.
• Screen colour: Adjust the colour, colour temperature, or RGB values for
the desired screen.
• Tap
to reset the settings.
• HDR video effect: Apply HDR effect while playing a video in full screen
to make the colour brighter and more vibrant.
• Comfort view: Set the device to reduce amount of blue light on screen
to reduce eye strain.
• Brightness: Use the slide bar to change the device’s screen brightness.
To automatically adjust screen brightness according to ambient light
intensity, tap the Auto switch.
• Auto: Set the device so that the screen brightness is automatically
adjusted in accordance with the ambient light intensity.
• Auto-rotate screen: Automatically rotate the screen according to the
device’s orientation.
• Screen timeout: Automatically turn off the screen when the device is
left idle for a specified period of time.
• Screen saver: Display a screen saver when the device is connected to
the holder or charger. Select a screen saver type to display.
• Mini view: Make the screen size smaller to conveniently use the device
with one hand. Drag the Home touch button at the bottom of the
screen to the left or right.
Settings
152
General
Lock screen & security
You can customise lock screen and security settings.
• Google Play Protect: Scan your device daily for potentially harmful
apps.
• Find My Device: Remotely track the device location. You can also
protect your data securely if you lost your device.
• Security update: Check for software update and configure automatic
installation settings.
• Select screen lock: Select the desired screen lock method. See Setting
a screen lock for details.
• Customise Lock screen: Change the information displayed on the
locked screen.
• Secure lock settings: Change the secure lock settings.
• Fingerprints: Use your fingerprint to unlock the screen or content. See
Fingerprint recognition overview for details.
• Face Unlock: Allow you to unlock the screen with your face. See Face
unlock overview for details.
• Hand ID: Allow you to unlock the screen with your hand. See Face
unlock overview for details.
• Content lock: Allow you to set a lock type (password or pattern) for
your QuickMemo+ and Gallery files.
• Location: You can customise how your location information is used by
particular apps.
• Encryption & credentials: Configure the settings for SD card
encryption and credentials.
Settings
153
•
•
•
•
•
•
-- Encrypt SD card: Encrypt the memory card to prevent use on
another device. See Memory card encryption for details.
-- Secure start-up: Protect your device with a lock when it powers on.
See Secure start-up settings for details.
-- Credential protection: View the type of the storage where the
security certificate will be saved.
-- Trusted credentials: View your system’s root CA certificates and
user-installed CA certificates.
-- User credentials: View and change secure certificate information
stored on your device.
-- Install from storage: Install a secure certificate from a storage.
-- Clear credentials: Delete user-installed secure certificates and
related credentials.
Set up SIM card lock: Lock or unlock the USIM card, or change the
password (PIN).
Make passwords visible: Enable this option to briefly show each
character of the password as you type it so you can see what you’ve
entered.
Phone administrators: Allow privileges to restrict the control or use of
the device to particular apps.
Trust agents: View and use trust agents installed on the device.
Screen pin: Fix the app screen so that only the currently active app can
be used.
Usage access: View details on usage of apps on the device.
Apps & notifications
You can check a list of installed apps, and configure the settings for
notifications, app permissions, and more.
1 On the settings screen, tap General Apps & notifications.
2 Customise the settings.
Settings
154
Battery
You can view the current battery information or turn on power-saving
mode.
1 On the settings screen, tap General Battery.
2 Customise the following settings:
• Battery usage: View the battery usage details. To view more details,
select a specific item.
• Battery percentage on status bar: Display the remaining battery
level as a percentage on the status bar.
• Optimized charging: Automatically adjust charging speed according
to how you charge to reduce heat and extend lifespan of battery.
• Adaptive battery: Allow you to save the battery by stopping apps
running in the background.
• Background restrictions: Enable this option to restrict background
apps to save the battery while using the device. Restricted apps
for power saving may not work properly or may not send you
notifications.
• Battery saver: Reduce battery consumption by cutting down some
device settings, such as the display brightness, speed and vibration
intensity.
• Power saving exclusions: Select apps to use without any
functional limitation while in power saving or battery optimisation
mode.
Settings
155
Storage
You can view and manage internal storage on the device or storage space
of the memory card.
1 On the settings screen, tap General Storage.
2 Customise the following settings:
• Internal storage: View the total storage space and free space in the
device’s internal storage. View a list of apps in use and the storage
capacity for each app.
• SD card: View the total storage space and free space in the
memory card. This option appears only when a memory card is
inserted. To unmount the memory card, tap .
Accounts
You can add users to share your device and register a cloud account.
1 On the settings screen, tap General Accounts.
2 Customise the settings.
Accessibility
You can manage accessibility plug-ins installed on your device.
1 On the settings screen, tap General Accessibility.
2 Customise the following settings:
• Vision TalkBack: Set the device to notify screen status or actions
via voice.
• Vision Voice notifications: Set the device to read the caller
information via voice.
• Vision Font: Change the font size, bold text or type.
• Vision Display size: Set the items on the screen to a size easy for
you to see. Some items may change position.
• Vision Touch zoom: Zoom in or out by tapping the screen three
times.
Settings
156
• Vision Window zoom: Zoom in or out within a window and invert
the colour.
• Vision Large mouse pointer: Magnify the mouse pointer.
• Vision High contrast screen: Turn the background colour into
black for a high contrast screen.
• Vision Screen colour inversion: Increase the display colour
contrast for people with low vision.
• Vision Screen colour adjustment: Adjust the display colour.
• Vision Grayscale: Switch the screen to grayscale mode.
• Vision End call with the Power key: End a call by pressing the
Power/Lock key.
• Hearing Captions: Turn on the subtitle service when playing
videos for the hearing impaired.
• Hearing Flash alerts: Set the device to notify you with a blinking
light for incoming calls, messages and alarms.
• Hearing Mute all sounds: Mute all sounds and lower volume on
the receiver.
• Hearing Audio channel: Select the audio type.
• Hearing Sound balance: Adjust the audio output balance. Use the
slide bar to change the balance.
• Motor & cognition Touch assistant: Turn on the touch board to
make buttons and gestures easier to use.
• Motor & cognition Touch input: Enter text by touching and
holding the screen or modify it by simply touching the screen.
• Motor & cognition Physical keyboard: Customise the keyboard
settings.
• Motor & cognition Auto mouse click: Automatically click the
mouse pointer in case of no movement.
• Motor & cognition Touch and hold for calls: Answer or decline
calls by touching and holding the call button instead of dragging it.
Settings
157
• Motor & cognition Screen timeout: Turn off the screen
automatically when the device is left idle for a specified period of
time.
• Motor & cognition Touch control areas: Limit the touch area
so that only a particular portion of the screen can be controlled by
touch input.
• Accessibility features shortcut: Quickly access a frequently used
function by tapping three times.
• Auto-rotate screen: Automatically change the screen orientation
according to the physical position of the device.
• Select-to-Speak: Allow you to tap items to hear spoken feedback.
• Switch Access: Create key combinations to control your device.
Google
You can use Google settings to manage your Google apps and account
settings.
On the settings screen, tap General Google.
Smart Doctor
You can use Smart Doctor to diagnose the device’s condition and optimise
it.
On the settings screen, tap General Smart Doctor.
Floating Bar
You can activate frequently used features including shortcuts,
screenshots, Music, Contacts and more by touching and then swiping the
Floating Bar on the screen. See Floating Bar overview for details.
Settings
158
Gaming
You can configure settings for game tools, graphics and battery saving
feature.
to use the game launcher.
• Game launcher: Tap
to activate this feature. You can launch this
• Game tools: Tap
feature by tapping the game tool icon at the bottom of the screen
while playing games.
• Game graphics: Adjust the game graphics.
• When you change the resolutions on some games, the screen display
feature may not work properly.
• Break time: Reduce the screen brightness and performance whenever
you leave the game running for more than 5 minutes.
Screen recording
You can configure the settings for screen recording.
1 On the settings screen, tap General Screen recording.
2 Customise the following settings:
• Include yourself in video by: Select one from the following options
and tap SAVE.
-- Image: Includes your profile image in video when recording. After
selecting this, tap and select a profile image. Then, adjust the
size of the image using the slide bar.
-- Front camera: Includes yourself recorded using the front camera
while recording the screen.
-- Never: Nothing is included.
• Audio source: Choose the audio source between Mic and
Contents.
• Video resolution: Select the resolution for screen recording.
Settings
159
To record the screen:
1 Drag the status bar downward to open the Quick access icons list.
2 (If necessary, swipe left over the Quick access icons area.) Tap .
3 Read the disclaimer and tap START. It will start recording in 3 seconds.
4 To stop recording, tap located at the bottom right of the screen.
The recorded video will be saved in Gallery.
Context Awareness
You can automatically change your device settings according to the usage
pattern and location.
1 On the settings screen, tap General Context Awareness.
2 Activate items you want to automatically change settings for.
• Parking Assistant: This option will store your parking locations. If
you don’t want to receive parking notifications around your home or
. The parking records
work place, turn My places notifications off
are stored in QuickMemo+.
• AUTOMATED: You can set the device to change the sound
profile, Bluetooth and Wi-Fi options automatically in different
environments, such as At home, Away from home, At work, and Off
work. You can also set an app to open when earphones are plugged
in or a Bluetooth device is connected.
• To use this feature, home or work location must be preset in My places.
On the settings screen, tap General > Lock screen & security >
Location > My places to set the locations.
Settings
160
Dual APP
You can use some apps with two accounts.
1 On the settings screen, tap General Dual App.
2 After reading the disclaimer, tap CONFIRM.
3 In the list of available apps, tap Install to install a copy of a desired app
and follow the on-screen instructions.
Shortcuts
You can customise the shortcut keys settings.
1 On the settings screen, tap General Shortcuts.
2 Customise the following settings.
• View notification panel: Swipe down/up on the fingerprint sensor
for the notification panel.
• Open Camera: Press Power key twice to open Camera.
• Open Capture+: Press Volume Up key twice to open Capture+
when the screen is locked or off.
• Open Camera: Press Volume Down key twice to open Camera
when the screen is locked or off.
• Open Google Assistant: Press the Google Assistant key on the
side of the phone.
• Talk to Google Assistant: Press and hold the Google Assistant key
to quickly talk to your Assistant.
• Show visual snapshot: Press the Google Assistant key twice to see
a snapshot of your day in the Google Assistant app.
Settings
161
Air Motion
Enable this option to recognise the location and shape of your hand to
launch certain features or apps without touching the screen.
Show your hand to the front camera and then perform hand gestures to
launch desired features or apps.
See Air Motion for details.
KnockON
Double-tap the screen to turn the screen on or off.
See KnockON for details.
Increase touch sensitivity
You can set the touch screen more sensitive to your touch. Recommended
to turn this feature on when using a screen protector.
On the settings screen, tap General Increase touch sensitivity.
Update centre
You can check and install the latest version of the app or software
provided by LG.
1 On the settings screen, tap General Update centre.
2 Customise the following settings:
• App Updates: Check if an app update is available. If available, you
can install the update.
• Software Update: Check if a software update is available. If
available, you can install the update.
Settings
162
Language & keyboard
You can customise language and keyboard settings for your device.
1 On the settings screen, tap General Language & keyboard.
2 Customise the following settings:
• Language: Select a language to apply for the device.
• Default keyboard: View the keyboard currently in use. Select a
keyboard to use when entering text.
• On-screen keyboard: Change the LG keyboard settings or voice
recognition feature of Google Voice.
• Physical keyboard: Select to use the physical keyboard, or check
keyboard shortcut keys.
• Autofill service: Enable this option to enter your information saved
in your account such as password, address, or credit card number
with a single tap. You can also disable this option, use Google
Autocomplete, or add a new service account.
• Text-to-speech output: Configure the settings for text-to-speech
output.
• Pointer speed: Adjust the pointer speed of a mouse or trackpad.
• Reverse mouse buttons: Reverse the right mouse button to
perform primary direct-manipulation actions.
Date & time
You can customise date and time settings for your device.
1 On the settings screen, tap General Date & time.
2 Customise the settings.
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163
Memory
You can view the average amount of memory usage over a certain period
of time and the memory occupied by an app.
1 On the settings screen, tap General Memory.
2 Tap to set a time slot to retrieve data.
Backup
You can back up data saved on your device to another device or account.
1 On the settings screen, tap General Backup.
2 Customise the following settings:
• LG Mobile Switch: Allow you to transfer data from an old LG device
to your new LG device. See LG Mobile Switch for details.
• Backup & restore: Back up your device data or restore data to your
device from a backup.
• Resetting your device may delete backup files saved in storage. Make
sure to copy and store the important backup files to your PC.
• Google backup: Change Google drive backup settings. You can
also check the backup account currently used, or add a new backup
account.
Settings
164
Restart & reset
You can reset the device including network and app settings.
1 On the settings screen, tap General Restart & reset.
2 Customise the following settings:
• Auto-restart: Automatically restart and optimise the phone at a
to activate this feature. The device automatically
set time. Tap
restarts at a set time and optimise itself. Select a date and time for
restart.
• You can set the device to restart itself once a week. The device
automatically restarts in an hour from the preset time.
• Once the device restarts, notifications and badges are erased. Save
important data before the preset time.
• The Auto-restart feature is not activated in the following situations:
When the screen is turned on, when the device is in use, when the
battery level is 30% or less, when the USIM card is locked, or when the
device lock is activated while turning on the device.
• Network settings reset: Reset Wi-Fi, Bluetooth and other network
settings.
• Reset app preferences: Reset the settings for an app. The data
saved in the app will not be deleted.
• Factory data reset: Reset all settings for the device and delete
data.
• Restarting and resetting your device deletes all data on it. Enter your
device name, Google Account and other initial information again.
Settings
165
About phone
You can view information about your device, such as the name, status,
software details and legal information.
On the settings screen, tap General About phone and view information.
Regulatory & safety
You can view regulatory marks and related information on your device.
On the settings screen, tap General Regulatory & safety.
Settings
166
05
Appendix
LG Language Settings
Select a language to use on your device.
Settings General Language & keyboard Language
• Tap
ADD LANGUAGE, and select a language.
-- Touch and hold and drag it to the top of the language list to set it
as a default language.
LG Bridge
LG Bridge overview
LG Bridge is an app that helps you manage the photos, music, videos
and documents saved on your LG smartphone from your computer
conveniently. You can back up contacts, photos and more to the computer
or update the device software.
• See LG Bridge help for details.
• The supported features may vary depending on the device.
• LG USB driver is a necessary program to connect your LG smartphone
with the computer and is installed when you install LG Bridge.
LG Bridge functions
• Manage the files on the device from a computer via Wi-Fi connection
or mobile data connection.
• Back up data from the device to a computer or restore data from a
computer to the device via USB cable connection.
• Update the device software from a computer via USB cable connection.
Appendix
168
Installing LG Bridge on a computer
1
2
3
4
Go to www.lg.com from your computer.
Select your region.
Click Support Software & Firmware.
Enter the name of your device.
OR
Select by the Product Category.
5 Go to PC Sync LG Bridge to download the setup file.
• Go to Details to view the minimum requirements for installing
LG Bridge.
Phone software update
LG Mobile phone software update from the
Internet
For more information about using this function, please visit
http://www.lg.com/common/index.jsp, select your country and language.
This feature allows you to conveniently update the firmware on your
phone to a newer version from the Internet without needing to visit a
service centre. This feature will only be available if and when LG makes a
newer firmware version available for your device.
Because the mobile phone firmware update requires the user’s full
attention for the duration of the update process, please make sure
you check all instructions and notes that appear at each step before
proceeding. Please note that removing the USB cable during the upgrade
may seriously damage your mobile phone.
• LG reserves the right to make firmware updates available only for
selected models at its own discretion and does not guarantee the
availability of the newer version of the firmware for all handset models.
Appendix
169
LG Mobile Phone software update via Overthe-Air (OTA)
This feature allows you to conveniently update your phone’s software to
a newer version via OTA, without connecting a USB cable. This feature will
only be available if and when LG makes a newer firmware version available
for your device.
To perform the phone software update,
Settings General Update centre Software Update Check now
for update.
• Your personal data from internal phone storage—including information
about your Google Account and any other accounts, your system/
application data and settings, any downloaded applications and your
DRM licence—might be lost in the process of updating your phone’s
software. Therefore, LG recommends that you backup your personal
data before updating your phone’s software. LG does not take
responsibility for any loss of personal data.
• This feature depends on the area or service provider.
Appendix
170
Anti-Theft Guide
Set up your device to prevent other people from using it if it's been reset
to factory settings without your permission. For example, if your device is
lost, stolen, or wiped, only someone with your Google Account or screen
lock information can use the device.
All you need to make sure your device is protected is:
• Set a screen lock: If your device is lost or stolen but you have a screen
lock set, the device can't be erased using the Settings menu unless
your screen is unlocked.
• Add your Google Account on your device: If your device is wiped but
you have your Google Account on it, the device can't finish the setup
process until your Google Account information is entered again.
After your device is protected, you'll need to either unlock your screen or
enter your Google Account password if you need to do a factory reset.
This ensures that you or someone you trust is doing the reset.
• Do not forget your Google Account and password you had added to
your device prior to performing a factory reset. If you can't provide the
account information during the setup process, you won't be able to use
the device at all after performing the factory reset.
Appendix
171
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL, and other open
source licenses, that is contained in this product, please visit
http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM
for a charge covering the cost of performing such distribution (such
as the cost of media, shipping, and handling) upon email request to
opensource@lge.com.
This offer is valid for a period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of this information.
Regulatory information
(Regulation ID number, E-labeling, etc.)
For regulatory details, go to Settings General Regulatory & safety.
Appendix
172
Trademarks
• For DTS patents, see http://patents.dts.com. Manufactured under
license from DTS Licensing Limited. DTS, the Symbol, & DTS and the
Symbol together, DTS:X, and the DTS:X logo are registered trademarks
or trademarks of DTS, Inc. in the United States and/or other countries.
© DTS, Inc. All Rights Reserved.
• Copyright ©2019 LG Electronics, Inc. All rights reserved. LG and the
LG logo are registered trademarks of LG Group and its related entities.
• G8S ThinQ is a trademark of LG Electronics, Inc.
• Google, Google Maps, Gmail, YouTube, Google Duo, Google Play,
Android, Chrome, Google Photos, Google Play Protect, Google Calendar,
Google Docs, Google Drive, Google Sheets and other related marks and
logos are trademarks of Google LLC.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi
Alliance.
• All other trademarks and copyrights are the property of their
respective owners.
Appendix
173
Laser safety statement
Caution!
This product employs a Laser system. To ensure proper use of this
product, please read this owner’s manual carefully and retain for future
reference. Should the unit require maintenance, contact an authorised
service centre.
Use of controls, adjustments, or the performance of procedures other
than those specified herein may result in hazardous radiation exposure.
To prevent direct exposure to laser beam, do not try to open the enclosure
or make direct contact with the laser.
Appendix
174
DECLARATION OF CONFORMITY
Hereby, LG Electronics declares that this LM-G810EAW product is in
compliance with the essential requirements and other relevant provisions
of Directive 2014/53/EU.
A copy of the Declaration of Conformity can be found at
http://www.lg.com/global/declaration
More information
Tempered glass parts
Tempered glass parts of this device are not permanent and they may wear
out over time.
• If you drop your device on a hard surface or subject it to severe impact,
the tempered glass may be damaged.
If this happens, stop using your device immediately and contact an LG
Customer Service Centre.
• You can purchase protective cases to protect your device from damage
on the market.
Note that these protective cases are not covered under the warranty
service provided by LG Electronics and safety is not guaranteed.
Aspect ratio
This device uses 18.9:9 aspect ratio.
• Some downloaded apps may not support 18.9:9 aspect ratio.
In this case, select the most optimal screen ratio for the app or consult
the app provider for more information.
Appendix
175
Guide to data transfers
• For the data that can be exchange between LG devices or between the
LG device and a third party device, see the following table.
Type
LG device
→
LG device
Third party
Android
device
→
LG device
iOS device
→
LG device
○
○
○
○
○
X
○
X
X
Photos, videos, songs,
documents
○
○
○
Home screen settings
(folders and widgets)
○
X
X
Lock screen settings
(screen lock settings
excluded)
○
X
X
Downloaded apps
○
○
Personal data of the
downloaded app
○
X
Public certificate
○
○
X
Settings (Wi-Fi, Bluetooth,
Calls, sound & notification,
accessibility, battery)
○
X
X
Item details
Contacts, messages,
dial logs, calendar, voice
Personal recordings
data
Memos
Alarms
Media
data
Screen
settings
Apps
Others
-
• Some data may not be transmitted depending on the software version,
app version, operating system, manufacturer or service provider’s policy.
Appendix
176
FAQ
This chapter lists some problems you might encounter when using your
device. Some problems require you to call your service provider, but most
are easy to fix yourself.
SIM card error
Make sure the SIM card is correctly inserted.
No network connection or dropped network
Signal is weak. Move to a window or an open area.
You are outside the carrier network area. Move and check the network.
Calls are not available
New network not authorised.
Make sure you have not set call barring for the incoming number.
Make sure you have not set call barring for the number you are dialling.
Device cannot be turned on
When the battery is completely discharged, your device will not turn on.
Fully charge the battery before turning on the device.
Charging error
Make sure device is charging at a normal temperature.
Check the charger and its connection to the device.
Use only in-box accessories which are authorised by LG.
Appendix
177
The battery depletes faster than when first purchased
When you expose the device or the battery to very cold or hot
temperatures, the battery life may be reduced.
Battery consumption will increase when you use certain features or apps,
such as GPS, games or the Internet.
The battery is consumable and the battery life will get shorter over time.
Error messages appear when launching the camera
Charge the battery.
Free some memory by transferring files to a computer or deleting files
from your device.
Restart the device.
If you are still having trouble with the camera app after trying these tips,
contact a LG Electronics Service Center.
The photo quality is poor
The quality of your photos may vary, depending on the surroundings and
the photography techniques you use.
If you take photos and videos, standard angle quality is better than wideangle.
If you take photos in dark areas, at night or indoors, image noise may
occur or images may be out of focus.
If you have any problems, reset the options.
Appendix
178
The touch screen responds slowly or incorrectly
If you attach a screen protector or optional accessories to the touch
screen, the touch screen may not function properly.
If you are wearing gloves, if your hands are not clean while touching the
touch screen or if you tap the screen with sharp objects or your fingertips,
the touch screen may malfunction.
The touch screen may malfunction in humid conditions or when exposed
to water.
Restart your device to clear any temporary software bugs.
If the touch screen is scratched or damaged, visit a LG Electronics Service
Center.
Hangs or freezes
Restart the device
• If your device freezes or hangs, you may need to close apps or turn the
device off and then on again.
Perform a boot-up
• A soft reset may be used to reset the device if the screen freezes, or
the buttons, touch screen or device are no longer responding.
• To perform a soft reset of your device, simply press and hold the
Volume Down and Power keys until the device restarts.
Appendix
179
Reset the device
• If the methods above do not solve your problem, perform a factory
data reset.
• On the settings screen, tap General Restart & reset Factory data
reset.
-- This method resets all settings for the device and deletes data.
Before performing the factory data reset, remember to make backup copies of all important data stored in the device.
-- If you registered a Google Account to the device, you must sign in to
the same Google Account after resetting the device.
Bluetooth device is not located
Make sure the Bluetooth wireless feature is activated on your device.
Make sure the Bluetooth wireless feature is activated on the device you
wish to connect to.
Make sure your device and the other Bluetooth device are within the
maximum Bluetooth range (10 m).
If the tips above do not solve your problem, contact a LG Electronics
Service Center.
A connection is not established when you connect the
device to a computer
Make sure the USB cable you are using is compatible with your device.
Make sure you have the proper driver installed and updated on your
computer.
Downloaded application causes a lot of errors
Application has problems.
Remove and reinstall the application.
This handset is not suitable for people who have a visual impairment
due to the touch screen keyboard.
Appendix
180
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