LG | GC-Q22FTBKL | User manual | LG GC-Q22FTBKL Руководство пользователя

LG GC-Q22FTBKL Руководство пользователя
OWNER'S MANUAL
FRIDGE & FREEZER
Read this owner’s manual thoroughly before operating the appliance and keep it handy for reference
at all times.
www.lg.com
Copyright © 2019 LG Electronics Inc. All Rights Reserved
TABLE OF CONTENTS
This manual may contain images or content
different from the model you purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS.............................................................3
READ ALL INSTRUCTIONS BEFORE USE......................................................3
WARNING..........................................................................................................3
CAUTION...........................................................................................................8
INSTALLATION............................................................................10
Compartments.................................................................................................10
Dimensions and Clearances............................................................................ 11
Ambient Temperature....................................................................................... 11
Removing/Assembling the Doors.....................................................................12
Levelling...........................................................................................................13
Door Alignment................................................................................................13
Connecting the Appliance................................................................................14
Moving the Appliance.......................................................................................14
OPERATION.................................................................................15
Before Use.......................................................................................................15
Connecting the Appliance................................................................................16
Moving the Appliance.......................................................................................16
Product Features.............................................................................................17
Using Control Panel.........................................................................................20
Icemaker..........................................................................................................21
Door Mullion.....................................................................................................22
Door-in-Door...................................................................................................22
InstaView Function...........................................................................................22
Fridge Shelves.................................................................................................23
Using the Folding Shelf....................................................................................23
Vegetable Drawer............................................................................................24
SMART FUNCTIONS...................................................................25
Using LG SmartThinQ Application...................................................................25
Using Smart Diagnosis™.................................................................................27
MAINTENANCE............................................................................29
Notes for Cleaning...........................................................................................29
Cleaning the Condenser Cover........................................................................29
TROUBLESHOOTING.................................................................30
SAFETY INSTRUCTIONS
EN
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
The following safety guidelines are intended to prevent unforeseen risks
or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
This symbol is displayed to indicate matters and operations
that can cause risk. Read the part with this symbol carefully
and follow the instructions in order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can cause
serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can cause the
minor injury or damage to the product.
WARNING
WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product, follow
basic precautions, including the following:
Technical Safety
•• This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.
3
EN
•• If the power cord is damaged or the hole of the socket outlet is loose,
do not use the power cord and contact an authorized service centre.
•• Do not damage the refrigerant circuit.
•• Do not use mechanical devices or other means to accelerate the
defrosting process.
•• Keep ventilation openings, in the appliance enclosure or in the built-in
structure, clear of obstruction.
•• Do not use electrical appliances inside the refrigerator.
•• The refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or a
similarly qualified person before disposing of them.
•• This appliance is intended to be used in household and similar
applications only. It should not be used for commercial, or catering
purposes, or in any mobile application such as a caravan or boat.
•• Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.
This symbol alerts you to flammable materials that can
ignite and cause a fire if you do not take care.
•• This appliance contains a small amount of isobutane refrigerant
(R600a), but it is also combustible. When transporting and installing
the appliance, care should be taken to ensure that no parts of the
refrigerating circuit are damaged.
•• When positioning the appliance, ensure the supply cord is not
trapped or damaged.
•• Do not locate multiple portable outlet-sockets or portable power
supplies at the rear of the appliance.
•• Disconnect the power cord before cleaning the appliance or replacing
the inside lamp (where fitted).
•• Securely plug the power plug in the socket outlet after completely
removing any moisture and dust.
•• Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the socket outlet.
4
EN
•• Do not spray water or inflammable substances (toothpaste, alcohol,
thinner, benzene, flammable liquid, abrasive, etc.) over the interior or
exterior of the appliance to clean it.
•• Do not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.
•• Only qualified service personnel from LG Electronics service centre
should disassemble, repair, or modify the appliance. Contact an LG
Electronics customer information centre if you move and install the
appliance in a different location.
•• Do not use a hair drier to dry the inside of the appliance or place a
candle inside to remove the odours.
•• Do not tilt the appliance to pull or push it when transporting.
•• Make sure not to get a body part such as a hand or foot stuck while
moving the appliance.
Risk of Fire and Flammable Materials
•• If a leak is detected, avoid any naked flames or potential sources
of ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a flammable gas
air mixture if a leak in the refrigerating circuit occurs, the size of the
room in which the appliance is used should correspond to the amount
of refrigerant used. The room must be 1 m² in size for every 8 g of
R600a refrigerant inside the appliance.
•• Refrigerant leaking out of the pipes could ignite or cause an
explosion.
•• The amount of refrigerant in your particular appliance is shown on the
identification plate inside the appliance.
Installation
•• This appliance should only be transported by two or more people
holding the appliance securely.
•• Install the appliance on a firm and level floor.
5
EN
•• Do not install the appliance in a damp and dusty place. Do not
install or store the appliance in any outdoor area, or any area that is
subject to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.
•• Do not place the appliance in direct sunlight or expose it to the heat
from heating appliances such as stoves or heaters.
•• Be careful not to expose the rear of the appliance when installing.
•• Install the appliance in a place where is easy to unplug the power
plug of the appliance.
•• Be careful not to let the appliance door fall during assembly or
disassembly.
•• Be careful not to pinch, crush, or damage the power cable during
assembly or disassembly of the appliance door.
•• Be careful not to point the power plug up or let the appliance lean
against the power plug.
•• Do not connect a plug adapter or other accessories to the power
plug.
•• Do not modify or extend the power cable.
•• Ensure that the socket outlet is properly grounded, and that the earth
pin on the power cord is not damaged or removed from the power
plug. For more details on grounding, inquire at an LG Electronics
customer information centre.
•• This appliance is equipped with a power cord having an equipmentgrounding conductor and a grounding power plug. The power plug
must be plugged into an appropriate socket outlet that is installed and
grounded in accordance with all local codes and ordinances.
•• Never start up an appliance showing any signs of damage. If in
doubt, consult your dealer.
•• Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
•• Do not plug the appliance into a multi socket adapter which does not
have a power cable (mounted).
6
EN
•• The appliance should be connected to a dedicated power line which
is separately fused.
•• Do not use a multi socket outlet which is not properly grounded
(portable). In case of using a properly-grounded multi socket outlet
(portable), use the multi socket outlet with the current capacity of the
power code rating or higher and use the multi socket outlet only for
the appliance.
Operation
•• Do not use the appliance for any purpose (storage of medical
or experimental materials or shipping) other than any domestic
household food storage use.
•• If water penetrates electrical parts of the appliance, disconnect power
plug and contact an LG Electronics customer information centre.
•• Unplug the power plug during a severe thunderstorm or lightening or
when not in use for a long period of time.
•• Do not touch the power plug or the appliance controls with wet hands.
•• Do not bend the power cable excessively or place a heavy object on
it.
•• Immediately unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour, or
smoke coming from the appliance.
•• Do not place hands or metallic objects inside the area emitting the
cold air, cover or heat releasing grille on the back.
•• Do not apply excessive force or impact to the back cover of the
appliance.
•• Be careful of nearby children when you open or close the appliance
door. The door may bump the child and cause injury.
•• Avoid the danger of children getting trapped inside the appliance. A
child trapped inside the appliance can cause suffocation.
•• Do not put animals, such as pets into the appliance.
7
EN
•• Do not place heavy or fragile objects, containers filled with liquid,
combustible substances, flammable objects (such candles, lamps,
etc.), or heating devices (such as stoves, heaters, etc.) on the
appliance.
•• Do not place any electronic appliance (such as heater and mobile
phone) inside the appliance.
•• If there is a gas leakage (isobutane, propane, natural gas,
etc.), do not touch the appliance or power plug and ventilate
the area immediately. This appliance uses a refrigerant gas
(isobutane,R600a). Although it uses a small amount of the gas, it
is still combustible gas. Gas leakage during appliance transport,
installation or operation can cause fire, explosion or injury if sparks
are caused.
•• Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide, air
freshener, cosmetics, etc.) near the appliance.
Disposal
•• When discarding the appliance, remove the door gasket while leaving
the shelves and baskets in place and keep children away from the
appliance.
CAUTION
CAUTION
To reduce the risk of minor injury to persons, malfunction, or
damage to the product or property when using this product,
follow basic precautions, including the following:
Operation
•• Do not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite.
8
EN
•• Do not place glass containers, bottles or cans (especially those
containing carbonated drinks) in the freezer compartment, shelves or
ice bin that will be exposed to temperatures below freezing.
•• The tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not touch it
with hands.
•• Do not hang from the appliance doors, storage room, shelf or climb
up into it.
•• Do not store an excessive amount of water bottles or containers for
side dishes on the door baskets.
•• Do not open or close the appliance door with excessive force.
•• If the hinge of the appliance door is damaged or operates improperly,
stop using the appliance and contact an authorized service centre.
•• Prevent animals from nibbling on the power cable or water hose.
•• Never eat frozen foods immediately after they have been taken out in
the freezer compartment.
•• Do not use a thin crystal cup or chinaware when dispensing.
•• Make sure not to get a hand or foot stuck upon opening or closing the
appliance door or door-in-door.
Maintenance
•• Do not clean glass shelves or covers with warm water when they are
cold. They may break if exposed to sudden temperature changes.
•• Do not insert the shelves upside down. The shelves may fall.
•• To remove frost from the appliance, contact an LG Electronics
customer information centre.
•• Dispose of the ice inside the ice bin in the freezer compartment
during an extended power outage.
9
INSTALLATION
EN
Compartments
Spanner
Owner’s Manual
•• The appearance or components of the appliance may differ from model to model.
10
Ring Sheet
EN
Dimensions and
Clearances
Ambient Temperature
•• Too small of a distance from adjacent items may
result in the degradation of freezing capability
and increased electricity costs. Allow over 50
mm of clearance from each adjacent wall when
installing the appliance.
A
D
F
B
E
G
C
•• The appliance is designed to operate within
a limited range of ambient temperatures,
depending on the climate zone.
•• The internal temperature could be affected
by the location of the appliance, the ambient
temperature, the frequency of door opening and
so on.
•• The climate class can be found on the rating
label.
Climate Class
Ambient Temperature
Range ºC
SN (Extended
Temperate)
+10 - +32
N (Temperate)
+16 - +32
ST (Subtropical)
+16 - +38
T (Tropical)
+16 - +43 / +10 - +43*
-
Size (mm)
A
835
B
1787
NOTE
C
734
D
5
•• The appliances rated from SN to T are intended
to be used at an ambient temperature between
10 ºC and 43 ºC.
E
729
F
1065
G
1562
*Australia, India, Kenya
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EN
Removing/Assembling the
Doors
•• When it is necessary to move the appliance
through a narrow opening, removing the doors
is the recommended procedure.
WARNING
CAUTION
•• It is recommended that two or more people
carry out the door removal and refitting.
•• When removing the upper hinge, be careful that
the door does not fall forward.
4
Lift the door off of the middle hinge pin and
remove the door.
•• Disconnect the power cord, house fuse or
circuit breaker before installing or servicing the
appliance. Failure to follow these instructions
may result in death, fire or electric shock.
Removing the Fridge Doors
1
Remove the screw of the hinge cover
on top of the appliance by rotating it
counterclockwise.
CAUTION
•• Place the door on a non-scratching surface with
the inner side facing up.
Refitting the Fridge Doors
2
Remove the connector by pulling it in both
directions by pressing down on the hook of
the wire harness connector.
Mount the doors in the reverse sequence of their
removal once the appliance has been passed
through all access doors.
Removing the Freezer Doors
3
Remove the two hinge bolts.
2
Twist the hinge to raise the pivoting end so
that the door can be lifted off. Lift the door off
the lower hinge pin and remove it.
Rotate the hinge lever counterclockwise. Lift
the top hinge free of the hinge lever latch.
Hinge Lever Latch
12
1
EN
1
Remove the door by lifting it off the lower
hinge pin.
Door Alignment
If the gap between the doors is uneven, follow the
instructions below to align the doors evenly.
Adjusting the Height of the
Freezer Door
1
Turn the keeper nut clockwise using the
spanner a.
2
Turn the adjustment hinge pin clockwise or
counterclockwise using the spanner b . To
lower the door, turn the adjustment hinge
pin clockwise. To raise the door, turn the
adjustment hinge pin counterclockwise.
3
Fasten the keeper nut by turning it
counterclockwise.
Lower Hinge
Refitting the Freezer Doors
Mount the doors in the reverse sequence of their
removal once the appliance has been passed
through all access doors.
Levelling
If the appliance seems unsteady, or the doors do
not close easily, adjust the appliance’s tilt.
Levelling the appliance
Open the freezer doors and adjust the height by
turning the nut above the foot with the spanner a.
CAUTION
•• Do not adjust the height of the appliance door
more than 3 mm.
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EN
Adjusting the Height of the Left
Fridge Door
If the left door is lower, lift the left door, and turn
the hinge bolt using the spanner c as in the
drawing.
<Type2>
If the right door is lower, lift the right door, and use
a pair of long nose pliers to additionally insert a
snap ring until the heights are balanced.
Connecting the Appliance
Adjusting the Height of the Right
Fridge Door
<Type1>
If the right door is lower, lift the right door, and use
the spanner c to turn the keeper nut clockwise
until the heights are balanced.
After installing the appliance, connect the power
plug into a socket outlet.
NOTE
•• After connecting the power supply cord (or plug)
to the outlet, wait 2 or 3 hours before you put
food into the appliance. If you add food before
the appliance has cooled completely, your food
may spoil.
Moving the Appliance
14
1
2
Remove all food from inside the appliance.
3
Tape parts such as shelves and the door
handle to prevent from falling off while moving
the appliance.
4
Move the appliance with more than two
people carefully. When transporting the
appliance over a long distance, keep the
appliance upright.
5
After installing the appliance, connect the
power plug into a socket out to switch on the
appliance.
Pull the power plug out, insert and fix it into
the power plug hook at the rear or on top of
the appliance.
OPERATION
Before Use
Notes for Operation
•• Do not use the ice water dispenser tank for
beverages other than drinking water.
•• Users should keep in mind that frost can
form. If the door is not closed completely,
if the humidity is high during the summer,
or if the freezer door is opened frequently.
Condensation build up within food storage
wrappers is also caused by the same
conditions.
•• Ensure there is sufficient space between food
stored on the shelf or door basket to allow the
door to close completely.
•• Opening the door lets warm air enter the
appliance, and may cause the internal
temperature to rise and condensation to form.
•• If you are leaving the appliance turned off for
an extended period of time, remove all food
and unplug the power cord. Clean the interior,
and leave the doors slightly ajar to prevent
mold from growing in the appliance.
•• If there are chill compartments in the appliance,
do not store vegetables and fruits with higher
moisture content in the chill compartments as
they may freeze due to the lower temperature.
Door Open Alarm
The alarm sounds 3 times in a 30 seconds
intervals if one of the doors is left open or not
completely closed for one minute.
•• Contact the LG Electronics customer
information centre if the alarm sound continues
even after closing the door.
Failure Detection
The appliance can automatically detect problems
during the operation.
•• If a problem is detected, the appliance may not
operate and an error code is displayed even
when any button is pressed.
EN
•• If an error code is indicated on the display, Do
not turn off the power. Immediately contact the
LG Electronics customer information centre
and report the error code. If you turn off the
power, the repair technician from the LG
Electronics customer information centre may
have difficulty finding the problem.
Suggestion for Energy Saving
•• Ensure there is sufficient space between stored
foods. This allows cold air to be circulated
evenly and lowers electricity bills.
•• Store hot food only after it has cooled in order
to prevent dew or frost.
•• When storing food in the freezer compartment,
set the freezer temperature lower than the
temperature indicated on the food.
•• Do not put food near the temperature sensor of
the fridge compartment. Keep a distance of at
least 3 cm from the sensor.
•• Note that a temperature rise after defrosting
has a permissible range in the appliance
specifications. If you wish to minimise the
impact this may have on the food storage due
to a temperature rise, seal or wrap the stored
food in several layers.
•• The automatic defrosting system in the
appliance ensures that the compartment
remains free of ice buildup under normal
operating conditions.
Storing Foods Effectively
•• Store frozen food or refrigerated food inside
sealed containers. It is normal for condensation
or frost to form inside sealed containers due
to the moisture already in the container or bag
prior to it being sealed.
•• Check the expiration date and label (storage
instructions) before storing food in the
appliance.
•• Do not store food for a long period of time
(more than 4 weeks) if it spoils easily at a low
temperature.
•• Place the refrigerated food or frozen food
in each fridge or freezer compartment
immediately after purchasing.
•• Avoid refreezing any food which has been
completely thawed. Freezing any food which
has been completely thawed again will lower its
taste and nutrition.
15
EN
Connecting the Appliance
After installing the appliance, connect the power
plug into a socket outlet.
NOTE
•• After connecting the power supply cord (or plug)
to the outlet, wait 2 or 3 hours before you put
food into the appliance. If you add food before
the appliance has cooled completely, your food
may spoil.
Moving the Appliance
1
2
Remove all food from inside the appliance.
3
Tape parts such as shelves and the door
handle to prevent from falling off while moving
the appliance.
4
Move the appliance with more than two
people carefully. When transporting the
appliance over a long distance, keep the
appliance upright.
5
After installing the appliance, connect the
power plug into a socket out to switch on the
appliance.
16
Pull the power plug out, insert and fix it into
the power plug hook at the rear or on top of
the appliance.
EN
Product Features
Exterior
* This feature is only available on some models.
a Control Panel
To set the freezer and fridge temperatures.
b Door-in-Door*
The Door-in-Door is a double layered door system. It can be opened individually or together with the
main door. You can conveniently locate and access your favourite snacks or food items.
c Door-in-Door Lever*
You can open the Door-in-Door by pulling the lever at the bottom of the door.
d InstaView Door in Door*
The InstaView Door in Door compartment allows for easy access to commonly used food items.
NOTE
•• * means that this feature varies depending on the model purchased.
•• The appearance or components of the appliance may differ from model to model.
17
EN
Interior
* This feature is only available on some models.
18
EN
a Hygiene Fresh*
This function minimizes bacteria and odor inside the appliance.
b Fridge Door Basket
This is where small packages of refrigerated foods, drinks and sauce containers are stored.
c Door Mullion
This blocks the cold air of the fridge from leaking.
CAUTION
•• To reduce the risk of scratching the door or breaking the center door mullion, make sure that the
fridge door mullion is always folded in.
•• The door alarm will sound every 30 seconds if the door remains open longer than one minute.
Ensure that the folding mullion is folded in before closing the left-hand door.
d Moving Ice Maker
This is where ice is produced and stored.
e Smart Diagnosis Unit
Use this function when contacting LG Electronics customer information centre to help make an
accurate diagnosis when the appliance operates abnormally or a failure occurs.
f Door-in-Door*
A convenient storage area for frequently-used items that require easy access.
g Adjustable Fridge Shelf
Shelves are adjustable to meet individual storage needs.
h Folding Shelf*
Shelf is adjustable to meet individual storage needs.
i Vegetable Drawer
This is where fruits and vegetables are stored to remain fresh for as long as possible.
j Freezer Tray
This is where frozen foods such as meat, fish, and ice cream can be stored.
•• The sliding trays allow easy access and convenience of use.
k Freezer Drawer
This is for long-term storage of frozen items.
•• Preserve small packaged frozen food or frequently-taken out foods. To use larger space, remove
drawers.
19
EN
Using Control Panel
Units and Functions
a Fridge Temperature
•• This sets the fridge target temperature.
b Freezer Temperature
•• This sets the freezer target temperature.
c * Wi-Fi
•• This sets the appliance to connect to your home’s Wi-Fi network.
d Express Freeze
•• This sets Express Freeze functions.
e * Lock
•• This locks the buttons on the control panel.
NOTE
•• The actual control panel may differ from model to model.
•• The control panel will turn off automatically for energy saving.
•• If there is any finger or skin contacts to the control panel while cleaning it, the button function may
operate.
20
EN
Setting the Temperature
Setting and Resetting Lock
This sets the fridge temperature or freezer
temperature.
•• Press the Fridge button or Freezer button to
adjust the temperature.
•• The initial temperature is set.
This locks the buttons on the control panel.
•• When you press the Lock button for 3 seconds,
the Lock/Unlock icon on the control panel
lights. The function is enabled and disabled in
turn each time you press the button.
•• If you press a button other than lock when the
lock is set, the button will not function.
•• To change a setting, first press the Lock button
for 3 seconds to disable the function.
−− Fridge : 3 °C
−− Freezer : -18 °C
•• The temperature can be adjusted.
−− Fridge : from 0 °C to 6 °C
−− Freezer : from -24 °C to -16 °C
•• The actual inner temperature varies depending
on the food status, as the indicated setting
temperature is a target temperature, not actual
temperature within the appliance.
NOTE
•• The default temperature setting may vary
depending on the appliance.
•• Wait until two or three hours have passed after
connecting the appliance to the outlet before
storing food in the appliance.
•• For ice making in normal climates, the freezer
temperature should be set to -18 °C or colder.
NOTE
•• The Lock function does not disable the
dispenser operation.
•• When you press a button other than lock when
the lock is set, the Lock/Unlock icon on the
control panel will flash 3 times.
Icemaker
1
To make ice, fill the ice tray a with water and
insert it into its position.
2
To take ice out, rotate the knob b of the ice
tray clockwise.
Setting Express Freeze
The function can quickly freeze a large amount of
ice or frozen foods.
•• When you press the Express Freeze button,
the Express Freeze icon lights on the control
panel.
•• The function is enabled and disabled in turn
each time you press the button.
•• The Express Freeze function automatically
terminates after a specific period has passed.
NOTE
•• You can remove the icemaker or ice storage bin
to create more space inside the freezer if you do
not use it.
21
EN
Door Mullion
This door mullion prevents cold air from leaking
from the appliance.
Removing the Door-in-Door Case
1
Open the doors completely and remove the
contents of the Door-in-Door Case. Lift up
and pull it out with both hands.
2
Lift up and pull out the Door-in-Door Basket,
repeat with second basket.
CAUTION
• The door alarm will sound every 30 seconds if
the door remains open longer than one minute.
Ensure that the folding mullion is folded in
before closing the left-hand door.
• To reduce the risk of door scratches and
breaking the centre door mullion, make sure that
the appliance door mullion is always folded in.
Door-in-Door
This feature is only available on some models.
Pull the lever at the bottom of the door upwards
until the door in door opens.
There is plenty of storage space inside the door in
door and its surrounding baskets, allowing you to
store food in an organized manner.
Refitting the Door in Door Case
Mount them in the reverse order of the removal
process.
InstaView Function
This feature is only available on some models.
The InstaView function on the Door-in-Door lets
you see if you’re running low on frequently used
items like beverages and snacks, without opening
the refrigerator door.
CAUTION
• Do not open the door of the appliance with the
door in door open, or do not open the door in
door while the door of the appliance is open.
The door in door may be struck by the edge of
the appliance and damaged.
22
EN
1
Knock twice on the glass to turn the LED light
inside the Door-in-Door on or off.
2
The LED light turns off automatically after ten
seconds.
•• The InstaView Door-in-Door function is disabled
when the right refrigerator door and the left
freezer door are open, for two seconds after
closing the door, and when the ice dispenser is
in use.
•• Knock near the center of the glass. Knocking
near the edges of the glass may not activate the
InstaView Door-in-Door function properly.
•• Knock hard enough that the knocking sound is
audible.
•• The InstaView Door-in-Door function may
activate if a loud noise occurs near the
refrigerator.
Removing the Folding Shelf
1
Tilt up the back of the shelf and lift it straight
up.
2
Pull the shelf out tilted at an angle.
Fridge Shelves
The shelves are adjustable to meet individual
storage needs. Your model may have full or split
shelves.
Adjusting the shelves to fit items of different
heights will make finding the exact item you want
easier.
Using the Folding Shelf
This feature is only available on some models.
Store taller items, such as a gallon container
or bottles, by pushing the front half of the shelf
underneath the back half the shelf. Pull the front of
the shelf forward to return to a full shelf.
Refitting the Folding Shelf
1
Tilt the back of the shelf up and guide the
shelf hooks into the slots as a desired height.
2
Lower the back of the shelf so that the hooks
drop into the slots.
CAUTION
•• Glass shelves are heavy. Use special care when
removing them.
•• Do not clean glass shelves with warm water
while they are cold. Shelves may break if
exposed to sudden temperature changes or
impact.
23
EN
Vegetable Drawer
Removing the Vegetable Drawer
Refitting the Vegetable Drawer
1
Hold the cover at a 45-degree angle and
insert it into the refrigerator.
2
Supporting the cover with one hand, bring the
cover to a horizontal position and lower it onto
the guides. Push the cover back into place.
3
Tilt up the front of one drawer and insert the
rollers into the side guides. Lower the drawer
and push it in. Repeat with second drawer.
CAUTION
•• Remove items from on top of the glass cover
before removing the cover.
•• Take care when handling the glass cover.
There is still a risk of injury if the glass is
broken, even though it is tempered glass.
•• Take care when removing or assembling the
cover not to catch hands between the cover
and the drawers.
1
Lift the front of one drawer to remove it from
its guides and pull straight out. Repeat to
remove the second drawer.
2
Lift the front of the cover with one hand and
support underneath the cover with the other
hand.
3
Tilt the cover 45 degrees and pull it forward
to remove it.
24
SMART FUNCTIONS
Using LG SmartThinQ
Application
•• For appliances with the a or b logo
The LG SmartThinQ application allows you
to communicate with the appliance using a
smartphone.
Before Using LG SmartThinQ
1
Check the distance between the appliance
and the wireless router (Wi-Fi network).
•• If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a long
time to register or installation may fail.
2
Turn off the Mobile data or Cellular Data on
your smartphone.
3
Connect your smartphone to the wireless
router.
EN
•• If the appliance is having trouble connecting
to the Wi-Fi network, it may be too far from
the router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength.
•• The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
•• The network connection may not work properly
depending on the Internet service provider.
•• The surrounding wireless environment can
make the wireless network service run slowly.
•• The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
•• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
•• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
•• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
•• If the security protocol of the router is set to
WEP, you may fail to set up the network. Please
change it to other security protocols (WPA2 is
recommended) and register the product again.
Installing LG SmartThinQ
Search for the LG SmartThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install
the application.
NOTE
•• To verify the Wi-Fi connection, check that Wi-Fi
f icon on the control panel is lit.
•• The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
•• LG SmartThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
25
EN
LG SmartThinQ Application
Features for Wi-Fi models
Communicate with the appliance from a smart
phone using the convenient smart features.
Firmware Update
Re-registering the Appliance or
Registering Another User
Press and hold the Wi-Fi button for 3 seconds to
temporarily turn it off. Run the LG SmartThinQ
application and follow the instructions in the
application to register the appliance.
Keep the appliance performance updated.
NOTE
Smart Diagnosis™
•• To disable the Wi-Fi function, press and hold the
Wi-Fi button for 3 seconds. Wi-Fi icon will be
turned off.
If you use the Smart Diagnosis function, you will
be provided with the useful information such as a
correct way of using the appliance based on the
pattern of use.
Settings
Allows you to set various options on the appliance
and in the application.
NOTE
•• If you change your wireless router, Internet
service provider, or password, delete the
registered appliance from the LG SmartThinQ
application and register it again.
•• The application is subject to change for
appliance improvement purposes without notice
to users.
•• Functions may vary by model.
Connecting to Wi-Fi
The Wi-Fi button, when used with the LG
SmartThinQ application, allows the appliance
to connect to a home Wi-Fi network. The Wi-Fi
icon shows the status of the appliance’s network
connection. The icon illuminates when the
appliance is connected to the Wi-Fi network.
Initial Appliance Registration
Run the LG SmartThinQ application and follow
the instructions in the application to register the
appliance.
26
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained
in this product, please visit http://opensource.lge.
com.
In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices
are available for download.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to opensource@lge.com. This offer is valid for a
period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of
this information.
EN
Wireless LAN Module
Specifications
Model
LCW-004
Frequency
Range
2412 to 2472 MHz
1
Press the Lock button to activate the lock
function.
•• If the display has been locked for over 5
minutes, you must deactivate the lock and
then reactivate it.
IEEE 802.11b:17.82 dBm
Output
IEEE 802.11g:17.72 dBm
Power(Max)
IEEE 802.11n:16.61 dBm
RF Radiation Exposure Statement
This device should be installed and operated with
a minimum distance of 20 cm between the device
and the body.
The LG Electronics declares that the type of
radio equipment Refrigerator corresponds to the
Technical regulations of radio equipment;
The full text of the Declaration of Conformity is
available on the website at the following address:
https://www.lg.com/global/support/cedoc/cedoc.
Using Smart Diagnosis™
•• For appliances with the c or d logo
Smart Diagnosis™ Through the
Customer Information Centre
Use this function if you need an accurate diagnosis
by an LG Electronics customer information centre
when the appliance malfunctions or fails. Use this
function only to contact the service representative,
not during normal operation.
2
Open the fridge door and then hold the phone
on the upper right speaker hole.
•• Position the phone so that its microphone is
aligned with the speaker hole.
3
Press and hold the Freezer button for three
seconds or longer while continuing to hold
your phone to the speaker.
4
After the data transfer is complete, the
service agent will explain the result of the
Smart Diagnosis™.
NOTE
•• Position the phone so that its microphone is
aligned with the speaker hole.
•• The Smart Diagnosis™ sound is generated after
around three seconds.
•• Hold the phone to the upper right speaker hole
and wait while the data is transmitted.
•• Do not take the phone off the speaker hole while
the data is transmitted.
•• The data transfer sound may be harsh to the
ear while the Smart Diagnosis™ data is being
transmitted, but do not take the phone off the
speaker hole for accurate diagnosis until the
data transfer sound has stopped.
27
EN
•• When the data transfer is complete, the transfer
completion message is displayed and the
control panel is automatically turned off and
then on again after a few seconds. Afterwards
the customer information centre explains the
diagnosis result.
•• The Smart Diagnosis™ function depends on the
local call quality.
•• The communication performance will improve
and you can transmit a better signal if you use a
land line home phone.
•• If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive the
best Smart Diagnosis™ service.
28
MAINTENANCE
Notes for Cleaning
•• When removing a shelf or drawer from inside
the appliance, remove all stored foods from the
shelf or drawer to prevent injury or damage to
the appliance.
−− Otherwise, injury may occur due to the
weight of stored foods.
•• If cleaning the outside air vents of the appliance
by means of vacuuming, then the power cord
should be unplugged from the outlet to avoid
any static discharge that can damage the
electronics or cause an electric shock.
•• Detach the shelves and drawers and clean them
with water, and then dry them sufficiently, before
replacing them.
•• Regularly wipe the door gaskets with a wet soft
towel.
•• Door basket spills and stains should be cleaned
as they can compromise storage ability of the
basket and could even be damaged.
•• After cleaning, check if the power cable is
damaged.
•• Keep the air vents on the exterior of the
appliance clean.
EN
−− Flammable substances: alcohol (ethanol,
methanol, isopropyl alcohol, isobutyl alcohol,
etc.), thinner, bleach, benzene, flammable
liquid, abrasive, etc.
•• For the appliance exterior, use a clean sponge
or soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry
thoroughly with a soft cloth.
•• Never clean the shelves or containers in the
dishwasher.
−− The parts may become deformed due to the
heat.
•• If the appliance is equipped with an LED lamp,
do not remove lamp cover and LED lamp in any
attempt to repair or service it. Please, contact
the LG Electronics customer information centre.
Cleaning the Condenser
Cover
Use a vacuum cleaner with a brush to clean the
condenser cover and vents. Do not remove the
panel covering the condenser coil area.
−− Blocked air vents can cause fire or appliance
damage.
•• Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic parts.
Wax painted metal surfaces at least twice a year
using appliance wax (or auto paste wax). Apply
wax with a clean, soft cloth.
•• When cleaning the inside or outside of the
appliance, do not wipe it with a rough brush,
toothpaste, or flammable materials. Do not
use cleaning agents containing flammable
substances.
−− This may cause discoloration or damage to
the appliance.
29
TROUBLESHOOTING
Symptoms
There is no
refrigeration or
freezing.
EN
Reason & Solution
Is there a power interruption?
•• Check the power of other appliances.
If the power plug unplugged from the outlet?
•• Plug the power plug in the outlet properly.
Is the fridge or freezer temperature set to its warmest setting?
•• Set the fridge or freezer temperature to ‘Medium’.
Is the appliance in direct sunlight, or is it near a heat generating object
such as cooking oven or heater?
•• Check the installation area and reinstall it away from heat generating
objects.
There is poor
refrigeration or
freezing.
Did you store hot food without cooling it first?
•• Cool the hot food first before putting it in the fridge or freezer compartment.
Did you put in too much food?
•• Maintain an appropriate space between food.
Are the appliance doors completely closed?
•• Completely close the door and make sure that stored food is not obstructing
in the door.
Is there enough space around the appliance?
•• Adjust the installation position to make enough space around the appliance.
Is the fridge or freezer temperature set to 'Warm'?
•• Set the fridge or freezer temperature to ‘Medium’.
Did you put in food with a strong smell?
The appliance contains
•• Store foods with strong smells in a sealed containers.
a bad smell.
Vegetables or fruit may have spoiled in the drawer?
•• Throw away rotten vegetables and clean the vegetable drawer. Do not store
vegetables too long in the vegetable drawer.
The inside lamp in the
appliance does not
turn on.
Does the inside lamp in the appliance turn off?
•• It is not possible for customers to replace the inside lamp in the appliance as
they are not serviceable. If the inside lamp does not turn on, please contact
the LG Electronics customer information centre.
Is the appliance leaning forward?
•• Adjust the front feet to raise the front side slightly.
The appliance door is
not closed tightly.
30
Were the shelves properly assembled?
•• Refit the shelves if needed.
Did you close the door with excessive force?
•• If you apply too much force or speed when closing the door, it may remain
briefly open before closing. Make sure that you do not slam the door closed.
Close without force.
EN
Symptoms
Reason & Solution
It is difficult to open
the appliance door.
Did you open the door right after you closed it?
•• If you try to open the appliance door within one minute after you closed
it, you may have difficulties because of the pressure inside the appliance.
Try to open the appliance door again in a few minutes so that the internal
pressure stabilizes.
Door mullion does
not fold in and out
properly.
Are front levelling legs extended, appliance level, and doors aligned?
•• Once the door baskets are filled, the doors may become misaligned,
preventing the door mullion or the Auto Open Door function from working
properly. Extend both front levelling legs fully so they are in firm contact with
the floor. Follow the instruction in the Door Alignment section to raise the left
appliance door until the door mullion is once again working properly. Adjust
the right appliance door so it aligns with the left appliance door.
Did you store hot food without cooling it first?
•• Cool the hot food first before putting it in the fridge or freezer compartment.
There is condensation
inside the appliance
or on the bottom of
the vegetable drawer
cover.
Did you leave the appliance door open?
•• Although the condensation will disappear soon after you close the appliance
door, you can wipe it with a dry cloth.
Do you open and close the appliance door too frequently?
•• Condensation can form due to the temperature difference from the outside.
Wipe out the dampness with a dry cloth.
Did you put warm or moist food inside without sealing it in a container?
•• Store food in a covered or sealed container.
Doors may not be closed properly?
•• Check if the food item inside the appliance is blocking the door and make
sure that the door is tightly closed.
Did you store hot food without cooling it first?
Frost has formed in the •• Cool the hot food first before putting it in the fridge or freezer compartment.
freezer compartment.
Is the air entry or exit of the freezer compartment blocked?
•• Make sure that air entry or exit is not blocked so that the air can circulate
inside.
Is the freezer compartment overfilled?
•• Maintain an appropriate space between items.
Frost or condensation
has formed inside or
outside the appliance.
Did you open and close the appliance door frequently or is the appliance
door improperly closed?
•• Frost or condensation can form if the outside air penetrates inside the
appliance.
Is the installation environment humid?
•• Condensation can appear on the exterior of the appliance if the installation
area is too humid or on a humid day such as a rainy day. Wipe off any
moisture with a dry cloth.
31
EN
Symptoms
Reason & Solution
Is the appliance installed on a weak floor or improperly levelled?
•• Install the appliance on a solid and flat area.
The appliance is
noisy and generates
abnormal sounds.
Does the rear of the appliance touch the wall?
•• Adjust the installation position to allow enough clearance around the
appliance.
Are objects scattered behind the appliance?
•• Remove the scattered objects from behind the appliance.
Is there an object on top of the appliance?
•• Remove the object on top of the appliance.
There are anti condensation pipes fitted to these areas of the appliance
to reduce condensation forming from around the door area.
The side or front of the •• The heat releasing pipe to prevent condensation is installed on the front and
appliance is warm.
side of the appliance. You may feel it particularly hot right after the appliance
is installed or during the summer. You can be assured that this is not a
problem and is quite normal.
There is water inside
or outside of the
appliance.
Clicking noises
Is there water leakage around the appliance?
•• Check if the water has leaked from a sink or another place.
Is there water on the bottom of the appliance?
•• Check if the water is from the thawed frozen food or a broken or dropped
container.
The defrost control will click when the automatic defrost cycle begins
and ends. The thermostat control (or appliance control on some models)
will also click when cycling on and off.
•• Normal Operation
Rattling noises may come from the flow of appliance, the water line on
the back of the unit (for plumbed models only), or items stored on top of
or around the appliance.
•• Normal Operation
Rattling noises
Appliance is not resting evenly on the floor.
•• Floor is weak or uneven or levelling legs need to be adjusted. See the Door
Alignment section.
Appliance with linear compressor was moved while operating.
•• Normal operation. If the compressor does not stop rattling after three
minutes, turn the power to the appliance off and then on again.
Whooshing noises
Evaporator fan motor is circulating air through the fridge and freezer
compartments.
•• Normal Operation
Air is being forced over the condenser by the condenser fan.
•• Normal Operation
Gurgling noises
32
Appliance flowing through the cooling system
•• Normal Operation
EN
Symptoms
Reason & Solution
Popping noises
Contraction and expansion of the inside walls due to changes in
temperature.
•• Normal Operation
Vibrating
If the side or back of the appliance is touching a cabinet or wall, some of
the normal vibrations may make an audible sound.
•• To eliminate the noise, make sure that the sides and back do not make any
contact with any wall or cabinet.
The password for the Wi-Fi that you are trying to connect to is incorrect.
•• Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on LG SmartThinQ.
Mobile data for your smartphone is turned on.
•• Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Fi network.
Your home appliance
and smartphone is not
connected to the Wi-Fi
network.
The wireless network name (SSID) is set incorrectly.
•• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
•• Only a 2.4 GHz router frequency is supported. Set the wireless router to
2.4 GHz and connect the appliance to the wireless router. To check the
router frequency, check with your Internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far.
•• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move the
location of the router so that it is closer to the appliance.
33
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