Eizo | DX0211-IP | Owner Manual | Eizo DX0211-IP Owner Manual

Eizo DX0211-IP Owner Manual
IP Decoding Box
Software Version 5.1
Important
Please read this “Setup Manual”, “Installation Manual”, and
“Instruction Manual” carefully to familiarize yourself with safe and
effective usage.
Please retain this manual for future reference.
••For the latest product information including the “Setup Manual”,
refer to our web site :
www.eizoglobal.com
English
Setup Manual
SAFETY SYMBOLS
This manual and this product use the safety symbols below. They denote critical information.
Please read them carefully.
WARNING
CAUTION
Failure to abide by the information in a
WARNING may result in serious injury
and can be life threatening.
Failure to abide by the information in a
CAUTION may result in moderate injury
and/or property or product damage.
Indicates a warning or caution. For example,
Indicates a prohibited action. For example,
Indicates a mandatory action. For example,
indicates an “electrical shock” hazard.
means “Do not disassemble”.
means “Ground the unit”.
Related Manuals
Setup Manual
(this manual)
Describes precautions and procedures for connecting network
cameras and for displaying camera images on the monitor. (Installation
and initialization guidance)
Installation Manual*1
Describes network camera registration, function settings, and system
settings. (Detail settings guidance)
Instruction Manual*1
Describes operation of live image screen menus. (Operation guidance)
*1 The Instruction Manual and Installation Manual for the latest software version used can be obtained
from our web site. Select “Manuals” from “Support”, enter “DX0211-IP” in the “Enter model name”
box, and click “Search”.
www.eizoglobal.com
Installation of Adobe® Acrobat ® Reader ® is required.
This product has been adjusted specifically for use in the region to which it was originally
shipped. If operated outside this region, the product may not perform as stated in the
specifications.
No part of this manual may be reproduced, stored in a retrieval system, or transmitted, in any
form or by any means, electronic, mechanical, or otherwise, without the prior written permission
of EIZO Corporation.
EIZO Corporation is under no obligation to hold any submitted material or information
confidential unless prior arrangements are made pursuant to EIZO Corporation’s receipt of said
information. Although every effort has been made to ensure that this manual provides up-todate information, please note that EIZO monitor specifications are subject to change without
notice.
2

PRECAUTIONS
To ensure personal safety and proper maintenance, please read carefully this section and the
caution statements on the monitor.
Location of the Caution Statements
PRECAUTIONS
3
English
IMPORTANT
WARNING
If the unit begins to emit smoke, smells like something is burning, or makes strange
noises, disconnect all power connections immediately and contact your local EIZO
representative for advice.
Attempting to use a malfunctioning unit may result in fire, electric shock, or equipment damage.
Do not disassemble or modify the product.
Touching the internal components may result in electrical shock or burn, as
this product contains internal components that may have high voltage or high
temperature. Also, modifying the product may result in fire or electrical shock.
Refer all servicing to qualified service personnel.
Do not attempt to service this product yourself as opening or removing covers may result in
fire, electric shock, or equipment damage.
Keep small objects or liquids away from the unit.
Small objects accidentally falling through the ventilation slots into the cabinet or
spillage into the cabinet may result in fire, electric shock, or equipment damage. If
an object or liquid falls/ spills into the cabinet, unplug the unit immediately. Have the
unit checked by a qualified service engineer before using it again
Place the unit at the strong and stable place.
A unit placed on an inadequate surface may fall and result in injury or equipment damage. If
the unit falls, disconnect the power immediately and ask your local EIZO representative for
advice. Do not continue using a damaged unit. Using a damaged unit may result in fire or
electric shock.
Use the unit in an appropriate location.
Not doing so may result in fire, electric shock, or equipment damage.
••Do not place outdoors.
••Do not place in a transportation system (ship, aircraft, train, automobile, etc.)
where it may be affected by strong vibration or shock.
••Do not place in a dusty or humid environment.
••Do not place in environments with corrosive gases (such as sulfur dioxide,
hydrogen sulfide, nitrogen dioxide, chlorine, ammonia, and ozone).
••Do not place in environments with dust, components that accelerate corrosion in
the atmosphere (such as sodium chloride and sulfur), conductive metals, and so
on.
••Do not place in a location where water is splashed on the screen (bathroom,
kitchen, etc.).
••Do not place in a location where the steam comes directly on the screen.
••Do not place near heat generating devices or a humidifier.
••Do not place in a location where the product is subject to direct sunlight.
••Do not place in an inflammable gas environment.
To avoid danger of suffocation, keep the plastic packing bags away from babies and
children.
4
PRECAUTIONS
WARNING
English
When using an AC adapter, use the AC adapter (DVAC-01) specified by our company.
Using other AC adapters may result in fire or electrical shock.
The DVAC-01 is not provided with a power cord. Prepare a power cord that complies with the
standards of the country or region where this product is used.
••Europe: Ratings: 250 VAC, 10 A; Cord type: H05VV-F, GTCE-3, 0.75 mm2
••USA: Ratings: 125 VAC, 10 A; Cord type: SVT, 3/18AWG (0.75 mm2)
The AC adapter must be connected to a grounded main outlet.
Failure to do so may result in fire or electric shock.
Use the correct voltage.
••The unit is designed for use with a specific voltage only. Connection to another voltage than
specified in this User’s Manual may cause fire, electric shock, or equipment damage.
••Do not overload your power circuit, as this may result in fire or electric shock.
Handle the power cord with care.
••Do not place the cord underneath the unit or other heavy objects.
••Do not pull on or tie the cord.
If the power cord becomes damaged, stop using it. Use of a damaged cord may
result in fire or electric shock.
When disconnecting the power cord, pull the plug.
Pulling the cord section may damage it (exposure of the
core wire, breaking, etc.) and may result in fire or electrical
shock.
Never touch the plug and power cord if it begins to thunder.
Touching them may result in electric shock.
PRECAUTIONS
5
CAUTION
Handle with care when carrying the unit.
Disconnect the power cord and cables when moving the unit. Moving the unit with the cord
attached is dangerous. It may result in injury.
Do not put any object on the product.
••Do not put any object on or around the product.
••Do not place the product in a poorly-ventilated or narrow place.
••Do not use the product laid down on its side or upside down.
The temperature inside the product may rise and may result in fire, electrical shock,
or equipment damage.
Do not touch the plug or AC adapter with wet hands.
Doing so may result in electrical shock.
Use an easily accessible power outlet.
This will ensure that you can disconnect the power quickly in case of a problem.
Be careful with the AC adapter because it becomes hot when used.
••Do not put any objects on the AC adapter or cover the adapter. Also, do not put
the AC adapter on carpet or bedding where heat tends to accumulate. Keep the
AC adapter away from heat sources such as portable heaters or direct sunlight.
Failure to do so may result in fire.
••Do not touch the product with bare hands. Doing so may result in burns.
••When moving the product, be sure to turn off the power switch, unplug the power
plug from the outlet, and sufficiently cool down the product before moving.
Do not use the AC adapter hung dangling in the air.
Using the AC adapter hung dangling in the air may result in fire or electrical shock.
Periodically clean the area around the plug.
Dust, water, or oil on the plug may result in fire.
When cleaning the product, shut down the power input.
Cleaning the unit while it is plugged into a power outlet may result in electric shock.
6
PRECAUTIONS
Notice for this product
This product is a device that outputs video images from network cameras to a monitor
connected using HDMI cable.
When using the product in an application where extremely high reliability and safety are
required as mentioned below, take measures to secure safety before using it.
•• Transportation equipment (vessels, aircraft, trains, automobiles, etc.)
•• Various safety devices such as disaster prevention devices and crime prevention
devices
•• Equipment and instruments that are directly associated with human life (medical
instruments such as life support systems or the equipment used in the operating room)
•• Nuclear control devices (nuclear control systems, safety protection systems used at
nuclear power facilities, etc.)
•• Main communication equipment (operation control systems for transportation systems,
air traffic control systems, etc.)
This product may not be covered by warranty for uses other than those described in this
manual.
The specifications noted in this manual are only applicable when the following are used:
•• Power cords provided with the product
•• Signal cables specified by us
Only use optional products manufactured or specified by us with this product.
About the Installation
When the monitor is cold and brought into a room or the room temperature goes up quickly,
dew condensation may occur on the interior and exterior surfaces of the monitor. In that case,
do not turn the monitor on. Instead wait until the dew condensation disappears, otherwise it
may cause some damage to the monitor.
Install this product on a stable surface such as a desk with its flat surface as the bottom in a
horizontal orientation.
This product can be mounted on the monitor by using a special mounting bracket (separately
sold option). The mounting bracket can be purchased from our web site.
www.eizoglobal.com
With respect to the installation orientation when the mounting bracket is used, refer to the
instruction sheet of the mounting bracket.
If this product is placed on a lacquer-finished desk, the color may adhere to the bottom of the
product due to the composition of the rubber.
Notice for this product
7
English
About the Usage of This Product
Disclaimer
Our company shall bear no responsibility for any damage (including lost profits, etc.) incurred
directly or indirectly by using this product or by malfunctions, etc. (including, but not limited to,
those caused by the following).
1. Misuse or carelessness by the customer
2. Disassembly, repair, or modification by the customer
3. Inability to display images due to some reason or cause including malfunction or failure
of this product
4. Use of the product in combination with a third-party device
5. Occurrence of an event such as infringement of privacy due to some cause with
respect to the images monitored by the customer
6. Loss of registered or recorded information due to some cause
While this product displays camera surveillance images, the use of this product alone does
not directly prevent crime.
Network Security Request
Because this product is used by connecting to networks, the following risks apply
1. Leakage of information through this product.
2. Unauthorized operation of this product by a malicious third party.
3. Interference or suspension of the use of this product by a malicious third party.
In order to prevent the above described damage, it is the user’s responsibility to implement
adequate network security measures including the measures described below.
•• Use this product with a safety-ensured network by using a firewall or other network
security systems.
•• Change the administrator password periodically.
8
Notice for this product
CONTENTS
About the Usage of This Product................... 7
About the Installation...................................... 7
Disclaimer......................................................... 8
Network Security Request.............................. 8
CONTENTS...................................................... 9
Package Contents........................................ 10
Controls and Functions............................... 11
Setup............................................................. 12
Connect the Network Camera(s)...................13
●●Connecting the Network Cameras.........13
●●Connecting the Monitor..........................14
●●Connecting Operating Devices..............15
●●Connecting an AC Adapter
(Separately Sold Option)........................15
Turning On the Power.....................................16
●●Live Image Screen.................................17
Perform Initialization......................................18
●●Logging In...............................................18
●●Setting the Date and Time.................... 20
●●Performing Network Settings................ 21
●●Registering Cameras............................ 23
●●Setting the Language............................ 26
Reference...................................................... 27
Confirming the Software Version................. 27
Specifications................................................. 28
●●Compatible Resolution.......................... 29
●●Outline Dimensions............................... 30
Troubleshooting........................................... 31
No Picture.........................................................31
Imaging Problems.......................................... 32
Setting Problems............................................ 33
Other Problems.............................................. 34
Appendix....................................................... 35
Warning for Radio Interference.................... 35
LIMITED WARRANTY..................................... 37
CONTENTS
9
English
PRECAUTIONS............................................... 3 Recycling Information /
IMPORTANT...................................................... 3 Informationen zum Thema Recycling /
Notice for this product.................................. 7 Informations sur le recyclage /
Сведения по утилизации............................. i
Package Contents
Check that all of the following parts are included. If any of these are missing or damaged, contact
your dealer or local EIZO representative.
•• DX0211-IP (this product)
•• Setup Manual (this manual)
•• HH050HS
HDMI cable (HDMI - HDMI)
•• Contact Addresses
Note
•• It is recommended that the packing box and materials be kept for future usage such as for moving or
transporting the product.
10
Package Contents
Controls and Functions
English
Front
1
2
3
4
5
Rear
6
7
8
Names
1. Connection terminal
for the remote control
light reception unit
2. Reset button
3.
button
4. Power indicator
5. Remote control light
reception section
6. DC input
7. LAN port
8. USB downstream port
9. HDMI connector
10. Audio output
9
10
Details
Cannot be used.
Resets the settings.
Turns the power on or off.
Indicates the product’s operating status.
Blue
Normal operating mode
Flashing blue Starting up
Red
Power off
OFF
Power not connected
Cannot be used.
Connects the AC adapter.
Connects the network cable. Inputs power when connected to a
network hub that supports PoE+.
a) Status LED
Power is being supplied
Orange
through the PoE+.
Flashing
Transmitting data
orange
a b
Power is being supplied
OFF
through the AC adapter.
b) Link LED
Network connection
Green
established
Network connection not
OFF
established
Connects the USB mouse, USB hub, or USB keyboard.
Connects to monitors that support HDMI.
Connect to the HDMI 1 port. The HDMI 2 port cannot be used.
Cannot be used.
Controls and Functions
11
Setup
Set up the system until network camera images are displayed on the monitor.
This product can also be operated or set using a USB mouse or USB keyboard.
For details, refer to the pages shown below.
Setup Flow
Connect the Network Camera(s) (page 13)
Turn On the Power (page 16)
Perform Initialization (page 18)
Set the following items.
••
••
••
••
Date and time
Network information
Registration of network cameras
Camera image display positions
This completes the setup procedure.
Attention
•• The language used in menus and messages displayed when the system is started differs
according to the sales region.
Note
•• Initial settings can be made from the Web browser of a computer connected to the same
network. For details on setting from a Web browser, refer to the "Installation Manual".
12
Setup
Connect the Network Camera(s)
English
●●Connecting the Network Cameras
Connect the network cameras to this product according to the following procedure.
Connection example
Network camera
Network cable
Network camera
Network cable
Network hub*1
Network cable
DX0211-IP
*1 Use a network hub that supports PoE+. If the hub does not support the PoE+ standard,
network cameras and DX0211-IP must be individually connected to the power supply.
1. Connect the network cable to this product and to the LAN port of the
network hub.
LAN
Network cable
Network hub*1
*1 Use a network hub that supports 1000Base-T and PoE+.
Attention
•• Use a straight cable of category 5e or above for the network cable.
•• Configure the network in consideration of the communication performances of the various
devices.
•• Adjust the network camera settings so that the video image resolution reaches the level of
resolution that can be input to this product. For the resolution that can be input, refer to “Input
resolution” (page 29).
Setup
13
2. Connect the network cameras to the network hub.
For connecting the network cameras and the network hub, refer to the network camera
User’s Manual.
Note
•• A maximum of 16 network cameras can be connected.
●●Connecting the Monitor
Connect a monitor that supports HDMI to this product. Connect a monitor that can display
at the resolution specified in “Output resolution” (page 30).
Attention
•• This product has two HDMI terminals. (HDMI 1 and HDMI 2): The HDMI 2 port cannot be used.
Be sure to connect to the HDMI 1 port.
Connection example
HDMI cable HH050HS
(Included)
14
Setup
●●Connecting Operating Devices
Connect a USB mouse to operate the product.
English
1. Connect a USB mouse to the USB downstream port.
Note
•• When connected to a device that has a USB hub function, both the USB mouse and USB
keyboard can be used.
●●Connecting an AC Adapter (Separately Sold Option)
Note
•• This product supports the PoE+ function. If the connected network hub supports the PoE+
function, power is input from the LAN port. Therefore, there is no need to connect the AC
adapter.
•• When connected to both the AC adapter and a network hub that supports PoE+, power is
supplied from the AC adapter.
1. Connect the power cord to the AC adapter.
2. Connect the output terminal of the AC adapter to the DC input
terminal of this product.
3. Connect the power plug to the power outlet.
Attention
•• Insert the power cord all the way into the power connector.
•• Do not bundle cables when wiring.
Setup
15
Turning On the Power
1. Press
on the front of the product.
The power indicator lights up blue and the live image screen is displayed. For information
on how to operate the live image screen, refer to the “Instruction Manual”.
Menu
Image display area
Attention
•• It takes approximately 30 seconds for the live image screen to be displayed after the power is
turned on. Do not turn off the power during startup.
•• When no network camera is registered, a “Not Registered” message is displayed in the video
image display area.
Note
•• By default, when power is input, the power indicator automatically flashes blue and the startup
process takes place.
•• Press also when turning off the power.
16
Setup
●●Live Image Screen
Each menu can be operated using a USB mouse or USB keyboard.
If the menu is not displayed, press any key on the USB keyboard or click on the screen
using the USB mouse to display the menu.
Display mode menu
System setup menu
Display mode menu
It is possible to change the state of the video image display area. When using a keyboard,
press a shortcut key.
Display mode menu
Shortcut key
Details
F
Displays or hides the menu of the live image screen.
L
Changes the display layout of the video images.
When using a USB keyboard, each time the shortcut
key is pressed, the layout changes as follows: 1
Screen → 3 Screens → 4 Screens → 9 Screens →
16 Screens → 8 Screens → Custom Screen → 1
Screen.
S
Turns the sequence function (function that switches
the pages to be displayed on the video image
display area at regular intervals) on or off.
PageDown /
PageUp
Switches the pages to be displayed on the video
image display area.
Setup
17
English
Menu Operations
System setup menu
The system setup menu is used to log into the user account and to configure the system.
For information on how to log in, refer to “Logging In” (page 18). For details on system
settings, refer to the “Installation Manual”.
Perform Initialization
This section describes settings to display network camera images on the monitor.
Note
•• Initial settings can be made from the Web browser of a computer connected to the same network.
For details on setting from a Web browser, refer to the "Installation Manual".
●●Logging In
1. Select
(Login).
The login screen is displayed.
Login
Login screen
Note
•• Items being selected are highlighted in green.
2. Enter a “Username” and a “Password”.
1. Enter the following username and password.
Username: “admin”
Password: “admin”
Note
•• The above username and password are the default settings.
18
Setup
Entering characters
•• When entering using a USB mouse
•• When entering using a USB keyboard
Entered characters are displayed in the text box. Move from item to item using the Tab key.
3. Select “Login”.
The display returns to the live image screen where you can select
(Settings).
Settings
Setup
19
English
Clicking an item that requires characters to be input, such as a text box, will display a software
keyboard. When the focus is moved out of the software keyboard, the software keyboard is
hidden.
●●Setting the Date and Time
1. Select
(Settings).
The setting screen is displayed.
2. Select “System” and then “Date and Time”.
The “Date and Time” screen is displayed.
3. Set the current date and time.
Date/Time Display Settings
Item
Date Format
Description
Set the date format and time format.
Time Format
Setting range
yyyy/mm/dd, Mmm/dd/yyyy, dd/
Mmm/yyyy, mm/dd/yyyy,dd/mm/
yyyy
24h / 12h
Time Zone Setting
Item
Time Zone
Description
Set the time zone.
Setting range
Region / city
Clock Settings
Item
Procedure*1
Date and Time
Description
Select the time setting procedure.
Set the current time.
*1 This can be set only when displayed on the web browser.
20
Setup
Setting range
Manual / Synchronize with PC
2010/1/1 0:00 to 2035/12/31
23:55
4. Select “Apply”.
The setting complete screen is displayed. Select “OK”.
•• When “Synchronize with PC” is selected for “Procedure”, the current date and time information of
the computer is transmitted to this product.
•• If the system is not connected to the power supply for one week or longer, the date and time
displayed on the monitor will become incorrect. if such a situation occurs, reset the date and
time.
●●Performing Network Settings
1. Select
(Settings).
The setting screen is displayed.
2. Select “System” and then “Network”.
The “Network” screen is displayed.
Setup
21
English
Note
3. Set the following items.
Network Settings
Item
Description
Setting range
Description
Setting range
IP Setting Method
Select an IP setting method.
DHCP / Manual
IP Address
When “Manual” is selected for “IP Setting Method”, set 0.0.0.0 to
Subnet Mask
the IP address, subnet mask, and gateway.
255.255.255.255
Gateway*1
*1 If there is no gateway in the network, there is no need to set “Gateway”. Either leave it as
default setting or set “0.0.0.0”.
DNS Settings
DNS
Item
Primary Server
Address
Secondary Server
Address
Set DNS only when “Manual” is selected for “IP Setting Auto / Manual
Method” under “Network Settings”.
When “Manual” is selected for “DNS”, set the Primary 0.0.0.0 to
Server Address and Secondary Server Address.
255.255.255.255
NTP Settings
Item
NTP
Server Address
Description
Set whether to use the NTP server or not.
If “On” is selected, set the NTP server address.
For entering methods, refer to “Entering characters” (page 19).
4. Select “Apply”.
The setting complete screen is displayed.
5. Select “OK”.
22
Setup
Setting range
On / Off
Alphanumerics
and symbols
●●Registering Cameras
English
1. Start network cameras.
For setting the network cameras, refer to the network camera User’s Manual.
2. Select
(Settings).
The setting screen is displayed.
3. Select “Camera Registration”.
A screen is displayed to show a list of camera registration information.
4. Select a position where the camera is to be registered.
Place a check mark on the check box of the position number where the camera is to be
registered.
5. Select “Manual Registration”.
The “Camera Information Settings” dialog box is displayed.
Setup
23
6. Set each item and select “OK”.
Item
Camera Name*1
Description
Enter the camera name. If “Obtain Camera Name”
is selected, the camera name is automatically
obtained from the network camera side.
•• Network camera with “Protocol” set to
“ONVIF”: Camera model number or
camera manufacturer's name.
IP Address
Enter the IP address of the network camera.
Port
Enter the port number of the network camera.
Protocol
Select the protocol to control cameras.
Username*3
Enter the username to be used to access the
network camera.
Password*3
Enter the password to be used to access the
network camera.
Media Profile*4
Select the ONVIF image profile.
If “Obtain Profile” is selected, the profile is
automatically obtained from the network
camera side.
Transmission Mode*4 Select the mode for transmitting camera images.
URI*5
Set the URI that starts with rtsp:// or rtp://.
Setting range
Alphanumeric (Up to 24
characters)
0.0.0.0 to 255.255.255.255
1 to 65535*2
ONVIF / DirectUri
Alphanumerics and symbols
(Up to 32 characters)
Alphanumerics and symbols
(Up to 32 characters)
EIZO_Profile / Profile of
each camera
Unicast / Multicast
Alphanumerics
(Up to 255 characters)
Comm. Method
Select the communication method for camera RTP over UDP*6 / RTP over
video images.
RTSP
*1 This can be obtained only when “IP Address”, “Port”, “Username”, and “Password” are
entered properly.
*2 When “Protocol” is set to “DirectUri” and “URI” starts with rtp://, the setting range will be 1024
to 65534.
*3 Enter the username and password of the user who has the administrator’s rights.
*4 This can be set only when “Protocol” is set to “ONVIF”.
*5 This can be set only when “Protocol” is set to “DirectUri”.
*6 Only “RTP over UDP” can be set in the following cases.
•• When “Protocol” is set to “ONVIF” and “Transmission Mode” is set to “Multicast”
•• When “Protocol” is set to “DirectUri” and “URI” starts with rtp://
Returns to the screen that shows a list of camera registration information in the step 1 above.
24
Setup
7. Select “Apply”.
A confirmation message is displayed.
English
8. Select “OK”.
Note
•• If unable to obtain information by selecting “Obtain Camera Name” or “Obtain Profile”, the
following message is displayed. Check the settings again.
Setup
25
●●Setting the Language
1. Select
(Settings).
The setting screen is displayed.
2. Select “System” and then “Other”.
The “Other” screen is displayed.
3. Select a language from the “Language” list box.
4. Select “Apply”.
The setting complete screen is displayed.
5. Select “OK”.
26
Setup
Reference
English
Confirming the Software Version
1. Select
(Settings).
The setting screen is displayed.
2. Select “Basic Information”.
The current software version is displayed in the system information.
Reference
27
Specifications
LAN
Standard
IEEE802.3ab (1000BASE-T),
IEEE802.3u (100BASE-TX)
Communication speed 1000 Mbps, 100 Mbps
Input signal (network)
Output signal (HDMI)
USB
Terminal
RJ-45
Video compression
format
H.264, MJPEG
Maximum resolution
H.264
3840 × 2160
MJPEG
640 × 480
Number of displayed
network cameras
Max. 16 units
Output terminal
HDMI
Transmission system
TMDS (Single Link)
Port
Downstream port x 1
Standard
Compliant with USB Specification Revision 2.0
Communication speed 480 Mbps (high speed), 12 Mbps (full speed),
1.5 Mbps (low speed)
Power supply
Physical specifications
Operating environmental
specifications
Transportation /
storage environmental
specifications
28
Reference
Power supply
Max. 500 mA
Power supply input
12 VDC ±10 %, 2.0 A (DC input),
IEEE 802.3at class 4 (PoE+ input)
Maximum power
consumption
21.5 W or less (DC input),
25.5 W or less (PoE+ input)
Outside dimensions
165 mm × 44.2 mm × 130 mm (W × H × D)
Net weight
Approx. 770 g
Temperature
0 ˚C to 40 ˚C (32 ˚F to 104 ˚F)
Humidity
20 % to 80 % R.H. (no condensation)
Air pressure
540 hPa to 1060 hPa
Temperature
-20 ˚C to 60 ˚C (-4 ˚F to 140 ˚F)
Humidity
10 % to 90 % R.H. (no condensation)
Air pressure
200 hPa to 1060 hPa
●●Compatible Resolution
This product supports the following resolutions of video images that can be displayed on
the same screen.
H.264 (when “Bit rate” is set to “4096 kbps”)
The resolution of monitor : 1920 x 1080, 60 Hz
1-screen display
3640 × 2160 / 30 fps, 1920 × 1080 / 60 fps, 1280 × 720 / 60 fps
4-screen display
3640 × 2160 / 20 fps, 1920 × 1080 / 60 fps, 1280 × 720 / 60 fps
9-screen display
1920 × 1080 / 30 fps, 1280 × 720 / 50 fps, 640 × 480 / 60 fps
12-screen display
1920 × 1080 / 20 fps, 1280 × 720 / 40 fps, 640 × 480 / 60 fps
16-screen display
1920 × 1080 / 20 fps, 1280 × 720 / 30 fps, 640 × 480 / 50 fps
The resolution of monitor : 3840 x 2160, 60 Hz
1-screen display
3640 × 2160 / 30 fps, 1920 × 1080 / 30 fps, 1280 × 720 / 30 fps
4-screen display
3640 × 2160 / 20 fps, 1920 × 1080 / 30 fps, 1280 × 720 / 30 fps
9-screen display
1920 × 1080 / 25 fps, 1280 × 720 / 30 fps, 640 × 480 / 30 fps
12-screen display
1920 × 1080 / 20 fps, 1280 × 720 / 25 fps, 640 × 480 / 30 fps
16-screen display
1920 × 1080 / 20 fps, 1280 × 720 / 25 fps, 640 × 480 / 30 fps
MJPEG
640 × 480 / 30 fps
Attention
•• The values above are provided for reference purposes. Video images are not displayed properly
when display capability is exceeded because of network camera settings, network installation
environment, or other reasons. If video images are not displayed properly, reduce the network
camera resolution and the bit rate. Set the network cameras according to the User’s Manual of
the camera used.
Reference
29
English
Input resolution
Output resolution
The output resolutions from this product to the monitor are as follows.
Resolution
Vertical scan frequency [Hz]
1920 × 1080
60
1920 × 1080
59.94
1920 × 1080
50
2560 × 1440
59.951
3840 × 2160
60
3840 × 2160
59.94
3840 × 2160
50
3840 × 2160
30
3840 × 2160
29.97
3840 × 2160
25
44.2
130
●●Outline Dimensions
165
80
25
2 × M3 (Max depth 3.5 mm)
82.5
30
Reference
Dot clock [MHz]
594.0 (max.)
Unit: mm
Troubleshooting
English
No Picture
Problem
1. No picture
•• Power indicator does not light.
Possible cause and remedy
•• Check whether the power supply is connected properly.
Connect to the AC adapter or to a network hub that
supports PoE+.
•• Check whether the power cord of the AC adapter or the
network hub is correctly connected.
•• Power indicator is lighting red.
•• Press
•• Power indicator is flashing red.
•• Connect to a network hub that supports PoE+ or to the AC
adapter (separately sold option).
•• Power indicator is lighting blue.
•• Check whether this product and the monitor are correctly
connected using the HDMI cable. Connect to the HDMI 1
port, not the HDMI 2 port.
•• Pull out the HDMI cable and connect it again.
•• Check whether the input signal on the monitor is set to
HDMI. Confirm that the monitor settings are correct.
For details on the settings, refer to the User’s Manual of
the monitor.
on the front of the product.
Troubleshooting
31
Imaging Problems
Problem
32
Possible cause and remedy
1. The display images are not
smooth / camera images are
not displayed
•• Reduce the resolution and / or bit rate set for the network
camera. (For details, refer to the “Installation Manual”.)
•• Check whether the used hubs and network cables are
appropriate for handling the amount of information
transmitted.
•• Move to the setting screen and return to the live image
screen.
2. The camera images are
not displayed properly on
the live image screen for
approximately 30 seconds
after the power is supplied to
this product.
•• If the main power supply is turned on right after it is turned
off, images may not be displayed properly for the first
several minutes. After several minutes, the screen returns
to a normal display.
3. The time of the network
camera and the time of this
product do not match
•• On the setting screen, adjust the time of the network
camera to match the time of this product. (For details, refer
to the “Installation Manual”.)
4. An error message “E**-**” is
displayed at the camera image
display area
•• When Communication failed (E01-**)
--A number of devices exceeding the allowable number of
devices for simultaneous connection may be connected
to the network camera. Disconnect other network
devices accessing the camera or reduce the resolution
of the camera. (For details, refer to the “Installation
Manual”.)
•• When Communication failed (E02-**)
--Check whether a network cable is connected properly.
--Check whether the network camera is turned on.
--Check whether the user name and password for the
camera are set correctly.
•• When Communication failed (E03-**)
--Network bandwidth may be overwhelmed or the display
capability of this product may have been exceeded.
Reduce the resolution and / or bit rate set for the network
camera. (For details, refer to the “Installation Manual”.)
•• When in Unsupport resolution (E04-**)
--A resolution with which this product is not compatible
may be set. Try changing the resolution of the network
camera.
•• When Compression no match (E05-**)
--The format of streaming delivered from the network
camera may be different. Check the settings of the
camera and monitor, then restart the monitor.
•• When Unapproved parameter (E06-**)
--The Multicast setting may not be set correctly. Check the
settings of the camera.
Troubleshooting
Setting Problems
Possible cause and remedy
1. Cannot log in
•• Enter the user name and password again.
•• Reset the account information using the Reset button and
log in as the default setting account.
2. Only one camera is
recognized when using a
video encoder that supports
multiple channels
•• Manually register the number of channels that will be used.
(For details, refer to the “Installation Manual”.)
3. A communication error
message is displayed when
“Apply” is selected for
network camera manual
registration
•• There may be a problem with network camera
communication. Check the network connection status and
camera registration details.
4. Cannot register a new user
•• Duplicate usernames cannot be registered.
•• Only up to 10 users can be registered. Check whether 10
users have already been registered. (For details, refer to
the “Installation Manual”.)
5. Cannot delete a user
•• If only one user is registered as the “ADMIN” user level,
it cannot be deleted. At least one user is required as the
“ADMIN” user.
Check the registered user information. (For details, refer to
the “Installation Manual”.)
6. Cannot communicate with the
camera
•• Check the settings of the network camera and the monitor
system.
For details, contact your system administrator.
7. The date and time are not
displayed correctly
•• If the system is not connected to the power supply for one
week or longer, the date and time will not be displayed
correctly.
In such a case, set the date and time again. (For details,
refer to the “Installation Manual”.)
Troubleshooting
33
English
Problem
Other Problems
Problem
34
Possible cause and remedy
1. The mouse / keyboard does
not work
•• Check whether the USB cable is connected properly.
•• Pull out the USB cable and connect it again.
2. The mouse / keyboard
responses lag
•• Reduce the resolution and / or bit rate set for the network
camera. (For details, refer to the user’s manual of the
network camera used or the Installation Manual of this
product.)
3. The network camera display
position cannot be changed
•• The user level authorized to operate the camera is “ADMIN”.
(For details, refer to the “Installation Manual”.)
•• Network camera is inoperable during sequential display.
(For details, refer to the “Installation Manual”.)
4. Restarts all of a sudden
•• When the temperature inside the product rises high, this
product may restart repeatedly. Check the temperature
around this product. The internal temperature may rise high
when the product is used in a narrow or poorly ventilated
place or when the product is used with an object placed on
top of it.
Troubleshooting
Appendix
English
Warning for Radio Interference
For U.S.A, Canada Only
FCC Supplier’s Declaration of Conformity
EIZO Inc.
We, the Responsible Party
5710 Warland Drive, Cypress, CA 90630
Phone: (562) 431-5011
Trade name: EIZO
declare that the product
Model: DuraVision DX0211-IP
is in conformity with Part 15 of the FCC Rules. Operation of this product is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
WARNING!
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy
and if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will required to correct the interference at
his own expense.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note
Use the attached specified cable below or EIZO signal cable with this monitor so as to keep
interference within the limits of a Class A digital device.
--A
­ C Adapter
--Shielded Signal Cable (enclosed)
Canadian Notice
This Class A information technology equipment complies with Canadian ICES-003.
Cet équipement informatique de classe A est conforme à la norme NMB-003 du Canada.
Appendix
35
For Europe, Australia, New Zealand, etc Only
Warning
Operation of this equipment in a residential environment could cause radio interference.
Warnung
Der Betrieb dieses Geräts in einer Wohnumgebung konnte Funkstörungen verursachen.
Avertissement
L’utilisation de cet équipement dans une zone résidentielle pourrait provoquer des
interférences radio.
36
Appendix
LIMITED WARRANTY
Appendix
37
English
EIZO Corporation (hereinafter referred to as “EIZO”) and distributors authorized by EIZO (hereinafter
referred to as the “Distributors”) warrant, subject to and in accordance with the terms of this limited
warranty (hereinafter referred to as the “Warranty”), to the original purchaser (hereinafter referred to as
the “Original Purchaser”) who purchased the product specified in this document (hereinafter referred to
as the “Product”) from EIZO or Distributors, that EIZO and Distributors shall, at their sole discretion, either
repair or replace the Product at no charge if the Original Purchaser becomes aware within the Warranty
Period (defined below) that the Product malfunctions or is damaged in the course of normal use of the
Product in accordance with the description in the instruction manual of the Product (hereinafter referred to
as the “User’s Manual”).
The period of this Warranty is two (2) years from the date of purchase of the Product (hereinafter referred
to as the “Warranty Period”). EIZO and Distributors shall bear no liability or obligation with regard to the
Product in relation to the Original Purchaser or any third parties other than as provided under this Warranty.
EIZO and Distributors will cease to hold or store any parts (excluding design parts) of the Product upon
expiration of seven (7) years after the production of the Product is discontinued. In repairing the monitor,
EIZO and Distributors will use renewal parts which comply with our QC standards. If the unit cannot
be repaired due to its condition or the stockout of a relevant part, EIZO and Distributors may offer the
replacement by a product with equivalent performance instead of repairing it.
The Warranty is valid only in the countries or territories where the Distributors are located. The Warranty
does not restrict any legal rights of the Original Purchaser.
Notwithstanding any other provision of this Warranty, EIZO and Distributors shall have no obligation under
this Warranty whatsoever in any of the cases as set forth below:
(a) Any defect of the Product caused by freight damage, modification, alteration, abuse, misuse,
accident, incorrect installation, disaster, adherent dust, faulty maintenance and/or improper repair by
third party other than EIZO and Distributors;
(b) Any incompatibility of the Product due to possible technical innovations and/or regulations;
(c) Any deterioration of the sensor, including measurement value of the sensor;
(d) Any defect of the Product caused by external equipments;
(e) Any defect of the Product caused by the use under environmental conditions other than EIZO and
Distributors’ estimation;
(f) Any deterioration of the attachments of the Product (e.g. cables, User’s Manual, CD-ROM, etc.);
(g) Any deterioration of the consumables, and/or accessories of the Product (e.g. batteries, remote
controller, touch pen, etc.);
(h) Any deformation, discoloration, and/or warp of the exterior of the Product;
(i) Any defect of the Product caused by placement in a location where it may be affected by strong
vibration or shocks;
(j) Any deterioration or malfunction of the cooling fan caused by adherent dust.
To obtain service under the Warranty, the Original Purchaser must deliver the Product, freight prepaid,
in its original package or other adequate package affording an equal degree of protection, assuming the
risk of damage and/or loss in transit, to the local Distributor. The Original Purchaser must present proof of
purchase of the Product and the date of such purchase when requesting services under the Warranty.
The Warranty Period for any replaced and/or repaired product under this Warranty shall expire at the end
of the original Warranty Period.
EIZO OR DISTRIBUTORS ARE NOT RESPONSIBLE FOR ANY DAMAGE TO, OR LOSS OF, DATA OR
OTHER INFORMATION STORED IN ANY MEDIA OR ANY PART OF ANY PRODUCT RETURNED TO
EIZO OR DISTRIBUTORS FOR REPAIR.
EIZO AND DISTRIBUTORS MAKE NO FURTHER WARRANTIES, EXPRESSED OR IMPLIED, WITH
RESPECT TO THE PRODUCT AND ITS QUALITY, PERFORMANCE, MERCHANTABILITY OR FITNESS
FOR ANY PARTICULAR USE. IN NO EVENT SHALL EIZO OR DISTRIBUTORS BE LIABLE FOR
ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGE WHATSOEVER
(INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFIT, BUSINESS INTERRUPTION,
LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE
OR INABILITY TO USE THE PRODUCT OR IN ANY CONNECTION WITH THE PRODUCT, WHETHER
BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF EIZO OR
DISTRIBUTORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION
ALSO INCLUDES ANY LIABILITY WHICH MAY ARISE OUT OF THIRD PARTY CLAIMS AGAINST
THE ORIGINAL PURCHASER. THE ESSENCE OF THIS PROVISION IS TO LIMIT THE POTENTIAL
LIABILITY OF EIZO AND DISTRIBUTORS ARISING OUT OF THIS LIMITED WARRANTY AND/OR
SALES.
Recycling Information
Deutsch
This product, when disposed of, is supposed to be collected and recycled according to your country’s
legislation to reduce environmental burden. When you dispose of this product, please contact a distributor
or an affiliate in your country.
The contact addressees are listed on the EIZO website below.
www.eizoglobal.com
English
Recycling Information / Informationen zum Thema Recycling /
Informations sur le recyclage / Сведения по утилизации
For recycling information for customers in Switzerland, please refer to the following website.
www.swico.ch
Informationen zum Thema Recycling
Français
Dieses Produkt muss gemäß den Vorschriften Ihres Landes zur Entlastung der Umwelt recyclet werden.
Wenden Sie sich bei der Entsorgung dieses Produkts an einen Verteiler oder eine Tochtergesellschaft in
Ihrem Land.
Die Adressen zur Kontaktaufnahme sind auf der unten angegebenen Website von EIZO aufgeführt.
www.eizoglobal.com
Informations sur le recyclage
Ce produit doit être jeté aux points de collecte prévus à cet effet et recyclé conformément à la législation
de votre pays, afin de réduire l’impact sur l’environnement. Lorsque vous jetez ce produit, veuillez contacter
un distributeur ou une société affiliée de votre pays.
Les adresses des distributeurs sont répertoriées sur le site Web EIZO ci-dessous.
www.eizoglobal.com
Pour les clients en Suisse, veuillez consulter le site Web suivant afin d’obtenir des informations sur le
recyclage.
www.swico.ch
Información sobre reciclaje
Este producto debe desecharse y reciclarse según la legislación del país para reducir el impacto
medioambiental. Cuando desee deshacerse de este producto, póngase en contacto con un distribuidor o
una filial de su país.
Encontrará las direcciones de contacto en el sitio web de EIZO que se indica a continuación.
www.eizoglobal.com
i
Русский
Kunden in der Schweiz entnehmen Informationen zum Recycling der folgenden Website:
www.swico.ch
Informazioni sul riciclaggio
Per lo smaltimento e il riciclaggio del presente prodotto, attenersi alle normative vigenti nel proprio paese
per ridurre l’impatto ambientale. Per lo smaltimento, rivolgersi ad un distributore o un affiliato presenti nel
proprio paese.
Gli indirizzi sono elencati nel sito Web EIZO riportato di seguito.
www.eizoglobal.com
Per informazioni sul riciclaggio per i clienti in Svizzera, consultare il sito Web riportato di seguito.
www.swico.ch
Återvinningsinformation
När denna produkt kasseras ska den hanteras och återvinnas enligt landets föreskrifter för att reducera
miljöpåverkan. När du kasserar produkten ska du kontakta en distributör eller representant i ditt land.
Kontaktadresserna listas på EIZO-webbplatsen nedan.
www.eizoglobal.com
Πληροφορίες ανακύκλωσης
Το προϊόν αυτό, όταν απορρίπτεται, πρέπει να συλλέγεται και να ανακυκλώνεται σύμφωνα με τη
νομοθεσία της χώρας σας έτσι ώστε να μην επιβαρύνει το περιβάλλον. Για να απορρίψετε το προϊόν,
επικοινωνήστε με έναν αντιπρόσωπο ή μια θυγατρική εταιρεία στη χώρα σας.
Οι διευθύνσεις επικοινωνίας αναγράφονται στην τοποθεσία web της EIZO παρακάτω.
www.eizoglobal.com
Сведения по утилизации
По истечении срока службы данного продукта его следует принести на сборный пункт и
утилизировать в соответствии с действующими предписаниями в вашей стране, чтобы уменьшить
вредное воздействие на окружающую среду. Прежде чем выбросить данный продукт, обратитесь к
дистрибьютору или в местное представительство компании в вашей стране.
Контактные адреса можно найти на веб-узле EIZO.
www.eizoglobal.com
Informatie over recycling
Wanneer u dit product wilt weggooien, moet het uit milieu-overwegingen worden verzameld en gerecycled
volgens de betreffende wetgeving van uw land. Wanneer u dit product wilt weggooien, moet u contact
opnemen met een distributeur of een partner in uw land.
De contactadressen worden vermeld op de volgende EIZO-website.
www.eizoglobal.com
Informação sobre reciclagem
Este produto, quando o deitar fora, deve ser recolhido e reciclado de acordo com a legislação do seu país
para reduzir a poluição. Quando deitar fora este produto, contacte um distribuidor ou uma filial no seu país.
Os endereços de contacto estão listados no website do EIZO, abaixo.
www.eizoglobal.com
ii
Oplysninger om genbrug
English
Dette produkt forventes ved bortskaffelse at blive indsamlet og genbrugt i overensstemmelse med
lovgivningen i dit land for at reducere belastningen af miljøet. Når du bortskaffer denne produkt, skal du
kontakte en distributør eller et tilknyttet selskab i dit land.
Adresserne på kontaktpersonerne er angivet på EIZO’s websted nedenfor.
www.eizoglobal.com
Kierrätystä koskevia tietoja
Deutsch
Tuote tulee hävittää kierrättämällä maan lainsäädännön mukaisesti ympäristön kuormittumisen
vähentämiseksi. Kun hävität tuotteen, ota yhteyttä jälleenmyyjään tai tytäryhtiöön maassasi.
Yhteystiedot löytyvät EIZOn Internet-sivustolta.
www.eizoglobal.com
Wykorzystanie surowców wtórnych
Informace o recyklaci
Русский
Při likvidaci produktu musí být produkt vyzvednut a recyklován podle zákonů příslušné země, aby
nedocházelo k zatěžování životního prostředí. Zbavujete-li se produktu, kontaktujte distributora nebo
pobočku ve své zemi. Kontaktní adresy jsou uvedeny na následující webové stránce společnosti EIZO.
www.eizoglobal.com
Français
Ten produkt po zużyciu powinien być zbierany i przetwarzany zgodnie z krajowymi przepisami dotyczącymi
ochrony środowiska. Wyrzucając ten produkt, należy skontaktować się z lokalnym dystrybutorem lub
partnerem. Adresy kontaktowe można znaleźć we wskazanej poniżej witrynie internetowej firmy EIZO.
www.eizoglobal.com
Ringlussevõtu alane teave
Keskkonnakoormuse vähendamiseks tuleks kasutatud tooted kokku koguda ja võtta ringlusse vastavalt teie
riigi seadustele. Kui kõrvaldate käesoleva toote, võtke palun ühendust turustaja või filiaaliga oma riigis.
Kontaktisikud on toodud EIZO veebilehel järgmisel aadressil:
www.eizoglobal.com
Újrahasznosítási információ
Jelen terméket, amikor eldobjuk, az illető ország törvényei alapján kell összegyűjteni és újrahasznosítani,
hogy csökkentsük a környezet terhelését. Amikor ezt a terméket eldobja, kérjük lépjen kapcsolatba egy
országon belüli forgalmazóval vagy társvállalkozással.
A kapcsolat címei az EIZO alábbi weboldalán találhatók felsorolva:
www.eizoglobal.com
Podatki o recikliranju
Ob koncu uporabe odslužen izdelek izročite na zbirno mesto za recikliranje v skladu z okoljevarstveno
zakonodajo vaše države. Prosimo, da se pri odstranjevanju izdelka obrnete na lokalnega distributerja ali
podružnico.
Kontaktni naslovi so objavljeni na spodaj navedenih spletnih straneh EIZO:
www.eizoglobal.com
iii
Informácie o recyklácii
Pri likvidácii musí byť tento výrobok recyklovaný v súlade s legislatívou vašej krajiny, aby sa znížilo
zaťaženie životného prostredia. Keď sa chcete zbaviť tohto výrobku, kontaktujte prosím distribútora alebo
pobočku vo vašej krajine.
Zoznam kontaktných adries je uvedený na nasledovnej webovej stránke firmy EIZO:
www.eizoglobal.com
Pārstrādes informācija
Utilizējot šo produktu, tā savākšana un pārstrāde veicama atbilstoši jūsu valsts likumdošanas prasībām
attiecībā uz slodzes uz vidi samazināšanu. Lai veiktu šī produkta utilizāciju, sazinieties ar izplatītāju vai
pārstāvniecību jūsu valstī.
Kontaktadreses ir norādītas zemāk minētajā EIZO tīmekļa vietnē.
www.eizoglobal.com
Informacija apie grąžinamąjį perdirbimą
Šalinant (išmetant) šiuos gaminius juos reikia surinkti ir perdirbti grąžinamuoju būdu pagal jūsų šalies
teisės aktus, siekiant sumažinti aplinkos teršimą. Kai reikia išmesti šį gaminį, kreipkitės į jūsų šalyje
veikiančią gaminių pardavimo atstovybę arba jos filialą.
Kontaktiniai adresatai nurodyti EIZO interneto svetainėje.
www.eizoglobal.com
Информация относно рециклиране
При изхвърлянето на този продукт се предлага събирането и рециклирането му съобразно
законите на вашата страна за да се намали замърсяването на околната среда. Когато искате да се
освободите от този продукт, моля свържете се с търговския му представител или със съответните
органи отговарящи за това във вашата страна.
Данните за връзка с нас са описани на следния Интернет сайт на EIZO:
www.eizoglobal.com
Informaţie referitoare la reciclare
Acest produs, când debarasat, trebuie colectat şi reciclat conform legislaţiei ţării rspective ca să reducem
sarcina mediului. Când se debarasează de acest produs, vă rugăm să contactaţi un distribuitor sau un
afiliat al ţării respective.
Adresele de contact le găsiţi pe pagina de web al EIZO:
www.eizoglobal.com
www.eizoglobal.com
iv
Geri Dönüşüm Bilgisi
English
Bu ürünün, atılacağı zaman, ülkenizin çevre kirliliğinin azaltılması konusundaki mevzuatına göre toplanması
ve yeniden değerlendirilmesi gerekmektedir. Ürünü atacağınız zaman lütfen ülkenizdeki bir distribütör veya
ilgili kuruluşla temasa geçiniz.
İrtibat adresleri aşağıdaki EIZO web sitesinde verilmiştir.
www.eizoglobal.com
Deutsch
Français
Русский
v
153 Shimokashiwano, Hakusan, Ishikawa 924-8566 Japan
Helmut-Grashoff-Strasse 18, 41179 Mönchengladbach, Germany
中国苏州市苏州工业园区展业路 8 号中新科技工业坊 5B
www.eizoglobal.com
Copyright © 2019 EIZO Corporation. All rights reserved.
00N0N120A1
SUM-DX0211-IP-AL
1st Edition-February, 2019 Printed in Japan.
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