Desa VCGF30N Fireplaces Owner's Operation And Installation Manual

®
UNVENTED (VENT-FREE)
CATALYTIC NATURAL GAS
FIREPLACE
OWNER’S OPERATION AND INSTALLATION MANUAL
VCGF30NR
REMOTE READY
CATALYTIC
GAS FIREPLACE
SYSTEM
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WARNING: If the information in this manual is not
followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.
— Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call
the fire department.
— Installation and service must be performed by
a qualified installer, service agency, or the gas
supplier.
Patent Pending
Shown with optional
cabinet mantel,
hearth base, and trim
accessories.
WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause
injury or property damage. Refer to this manual for correct
installation and operational procedures. For assistance or additional information consult a
qualified installer, service
agency, or the gas supplier.
WARNING: This is an unvented
gas-fired heater. It uses air (oxygen) from the room in which it is
installed. Provisions for adequate
combustion and ventilation air
must be provided. Refer to Air for
Combustion and Ventilation section on page 4 of this manual.
This appliance may be installed in an aftermarket*, permanently located, manufactured (mobile) home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate.
This appliance is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
Save this manual for future reference.
®
UNVENTED NATURAL GAS FIREPLACE
SAFETY
INFORMATION
Due to high temperatures, the
appliance should be located out
of traffic and away from furniture
and draperies.
WARNINGS
Do not place clothing or other
flammable material on or near
the appliance. Never place any
objects on the heater.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate,
or service this fireplace. Improper
use of this fireplace can cause serious injury or death from burns, fire,
explosion, electrical shock, and
carbon monoxide poisoning.
Fireplace front becomes very hot
when running fireplace. Keep
children and adults away from
hot surfaces to avoid burns or
clothing ignition. Fireplace will
remain hot for a time after shutdown. Allow surfaces to cool before touching.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
flu, with headaches, dizziness, or nausea. If
you have these signs, the fireplace may not
be working properly. Get fresh air at once!
Have fireplace serviced. Some people are
more affected by carbon monoxide than
others. These include pregnant women,
people with heart or lung disease or anemia,
those under the influence of alcohol, and
those at high altitudes.
Carefully supervise young children when they are in the room
with fireplace. When using the
hand-held remote accessory,
keep selector switch in the OFF
position to prevent children from
turning on burners with remote.
odor-making agent is added to the gas. The
odor helps you detect a gas leak. However,
the odor added to the gas can fade. Gas may
be present even though no odor exists.
Keep the appliance area clear and
free from combustible materials,
gasoline, and other flammable
vapors and liquids.
Make certain you read and understand all
Warnings. Keep this manual for reference.
It is your guide to safe and proper operation
of this fireplace.
WARNING: Do not allow fans
to blow directly into the fireplace.
Avoid any drafts that alter burner
flame patterns. Ceiling fans can
create drafts that alter burner
flame patterns. Altered burner
patterns can cause sooting.
WARNING: Do not use a
blower insert, heat exchanger
insert or other accessory not approved for use with this fireplace.
5.
6.
7.
8.
9.
You must operate this fireplace
with the front window assembly
and hood in place. Make sure front
window assembly and hood are in
place before running fireplace.
Natural Gas: Natural gas is odorless. An
WARNING: Any change to
this heater or its controls can be
dangerous.
4.
1.
2.
3.
This appliance is only for use with the
type of gas indicated on the rating plate.
This appliance is not convertible for use
with other gases.
If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do
not use any phone in your building
• immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions
• if you cannot reach your gas supplier,
call the fire department
This fireplace shall not be installed in
a bedroom or bathroom.
2
10.
11.
12.
13.
14.
15.
Do not use this fireplace as a woodburning fireplace. Use only the logs
provided with the fireplace.
Do not add extra logs or ornaments
such as pine cones, vermiculite, or rock
wool. Using these added items can
cause sooting. Do not add lava rock
around base. Rock and debris could fall
into the control area of fireplace.
This fireplace is designed to be smokeless. If logs ever appear to smoke, turn
off fireplace and call a qualified service person. Note: During initial operation, slight smoking could occur due
to log curing and fireplace burning
manufacturing residues.
To prevent the creation of soot, follow
the instructions in Cleaning and Maintenance, page 21.
Before using furniture polish, wax, carpet cleaner, or similar products, turn
heater off. If heated, the vapors from
these products may create a white powder residue within burner box or on
adjacent walls or furniture.
This fireplace needs fresh air ventilation to run properly. This fireplace has
an Oxygen Depletion Sensing (ODS)
safety shutoff system. The ODS shuts
down the fireplace if not enough fresh
air is available. See Air for Combustion and Ventilation, pages 4 through
6. If fireplace keeps shutting off, see
Troubleshooting, pages 17 through 19.
Do not run fireplace
• where flammable liquids or vapors
are used or stored
• under dusty conditions
Do not use this fireplace to cook food
or burn paper or other objects.
Do not use fireplace if any part has been
exposed to or under water. Immediately
call a qualified service technician to
inspect the fireplace and to replace any
part of the control system and any gas
control which has been under water.
Do not operate fireplace if any log is
broken. Do not operate fireplace if a
log is chipped (dime-sized or larger).
Turn fireplace off and let cool before
servicing. Only a qualified service person should service and repair fireplace.
Operating fireplace above elevations of
4,500 feet could cause pilot outage.
104636
OWNER’S MANUAL
PRODUCT
IDENTIFICATION
LOCAL CODES
One Piece Log Set
Install and use fireplace with care. Follow all
local codes. In the absence of local codes, use
the latest edition of The National Fuel Gas
Code ANS Z223.1, also known as NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
Optional
Remote
Control
UNPACKING
WA
RM
ER
CO
OL
ER
AU
ON
TE
MP
CAUTION: Do not remove the
metal data plates from the heater
base assembly. The data plates
contain important product
information.
TO
OF
H
I
F
L
O
N
O
FF
O
P
ILOT
Control
Knobs
Piezo
Ignitor
Selector Switch
(Optional)
1.
Figure 1 - Log Base Assembly
Top Outer
Casing
Top Louver
Assembly
2.
Firebox
Hood
Firebox
Support
3.
Catalytic
Filter
(Mounted To
Inside
Firebox Top)
4.
5.
With utility knife, cut the carton all the
way around above the staples on the
bottom tray. Lift the carton off the
heater. Remove packing. Note: The
hood is located in the packing on the
right hand side of the heater front. Lift
the heater off the bottom tray.
Locate two phillips-head screws at top
corners of front window assembly. Remove and save these screws. Carefully
lift front window assembly up and out
from fireplace front.
Remove protective packaging applied to
logs, log base assembly, and fireplace.
Remove fireplace hood from carton
insert.
Check all items for any shipping damage. If damaged, promptly inform
dealer where you bought fireplace.
REMOTE CONTROL
ACCESSORIES
There are four optional remote controls that
can be purchased separately for this log
heater:
• wall switch
• wall thermostat
• hand-held ON/OFF remote
• hand-held thermostat remote
Front
Window
Assembly
Figure 2 - Fireplace
104636
Bottom Louver
Assembly
Blower Assembly
(Optional)
3
See Accessories, pages 22 and 23.
®
UNVENTED NATURAL GAS FIREPLACE
PRODUCT
FEATURES
OPERATION
This vent-free fireplace is clean burning. It
requires no outside venting. There is no heat
loss out a vent or up a chimney. Heat is
generated by both realistic flames and glowing embers. When used without the blower,
the fireplace requires no electricity making
it ideal for emergency backup heat.
CATALYTIC TECHNOLOGY
This fireplace incorporates a catalytic system. It features a unique steel spiral coil filter
with a precious metal coating which lowers
combustion by-products by reburning them.
SAFETY DEVICE
This fireplace has a pilot with an Oxygen
Depletion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for
vent-free room heaters. The ODS system
shuts off the fireplace if there is not enough
fresh air.
PIEZO IGNITION SYSTEM
This fireplace has a piezo ignitor. This system requires no matches, batteries, or other
sources to light fireplace.
BLOWER ASSEMBLY
(GA3700 and GA3700T Series)
This fireplace accepts an optional blower
assembly. The GA3700T series blower operates thermostatically and features variable speed control. The GA3700 series
blower also features variable speed control.
The blower circulates heated air from the
fireplace into the room. Use of blower is
optional. See Accessories, pages 22 and 23.
AIR FOR
COMBUSTION AND
VENTILATION
WARNING: This heater shall
not be installed in a confined space
or unusually tight construction
unless provisions are provided
for adequate combustion and ventilation air. Read the following instructions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efficient than ever. New materials, increased
insulation, and new construction methods
help reduce heat loss in homes. Home owners
weather strip and caulk around windows and
doors to keep the cold air out and the warm air
in. During heating months, home owners
want their homes as airtight as possible.
While it is good to make your home energy
efficient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning
appliances need fresh air for proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and
fuel burning appliances draw air from the house
to operate. You must provide adequate fresh air
for these appliances. This will insure proper
venting of vented fuel-burning appliances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National
Fuel Gas Code, NFPA 54/ANS Z223.1, Section 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three
following ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The information on pages 4 through 6 will
help you classify your space and provide
adequate ventilation.
buildings of unusually tight construction,
you must provide additional fresh air.
Unusually tight construction is defined as construction where:
a. walls and ceilings exposed to the
outside atmosphere have a continuous water vapor retarder with
a rating of one perm (6 x 10-11 kg
per pa-sec-m2) or less with openings gasketed or sealed and
b. weather stripping has been
added on openable windows and
doors and
c. caulking or sealants are applied
to areas such as joints around
window and door frames, between sole plates and floors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical, and
gas lines, and at other openings.
If your home meets all of the three
criteria above, you must provide additional fresh air. See Ventilation Air
From Outdoors, page 6.
If your home does not meet all of the
three criteria above, proceed to Determining Fresh-Air Flow for Fireplace
Location on page 5.
Confined Space and Unconfined
Space
The National Fuel Gas Code ANS Z223.1
defines a confined space as a space whose
volume is less than 50 cubic feet per 1,000
Btu per hour (4.8 m3 per kw) of the aggregate input rating of all appliances installed
in that space and an unconfined space as a
space whose volume is not less than 50
cubic feet per 1,000 Btu per hour (4.8 m3 per
kw) of the aggregate input rating of all
appliances installed in that space. Rooms
communicating directly with the space in
which the appliances are installed*, through
openings not furnished with doors, are considered a part of the unconfined space.
Unusually Tight Construction
This heater shall not be installed in a confined space or unusually tight construction
unless provisions are provided for adequate
combustion and ventilation air.
The air that leaks around doors and windows may provide enough fresh air for
combustion and ventilation. However, in
* Adjoining rooms are communicating only
if there are doorless passageways or ventilation grills between them.
4
104636
OWNER’S MANUAL
AIR FOR
COMBUSTION AND
VENTILATION
Continued
DETERMINING FRESH-AIR FLOW FOR FIREPLACE LOCATION
Determining if You Have a Confined or Unconfined Space
Use this work sheet to determine if you have a confined or unconfined space.
Space: Includes the room in which you will install fireplace plus any adjoining rooms with doorless passageways or ventilation grills
between the rooms.
1. Determine the volume of the space (length x width x height).
Length x Width x Height = _________________ cu. ft. (volume of space)
Example: Space size 22 ft. (length) x 18 ft. (width) x 8 ft. (ceiling height) = 3168 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume of
the space.
2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space can support.
_________________ (volume of space) ÷ 50 cu. ft. = (Maximum Btu/Hr the space can support)
Example: 3168 cu. ft. (volume of space) ÷ 50 cu. ft. = 63.3 or 63,300 (maximum Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free fireplace
___________________ Btu/Hr
Gas water heater*
___________________ Btu/Hr
Gas furnace
___________________ Btu/Hr Example:
40,000
Btu/Hr
Vented gas heater
___________________ Btu/Hr Gas water heater
30,000
+
Btu/Hr
Gas fireplace logs
___________________ Btu/Hr Vent-free fireplace
70,000
Total
=
Btu/Hr
Other gas appliances* +
___________________ Btu/Hr
Total
=
___________________ Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.
4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.
_____________ Btu/Hr (maximum the space can support)
_____________ Btu/Hr (actual amount of Btu/Hr used)
Example: 63,300 Btu/Hr (maximum the space can support)
70,000 Btu/Hr (actual amount of Btu/Hr used)
The space in the above example is a confined space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support.
You must provide additional fresh air. Your options are as follows:
A. Rework work sheet, adding the space of an adjoining room. If the extra space provides an unconfined space, remove door to adjoining room or add ventilation grills between rooms. See Ventilation Air from Inside Building, page 6.
B. Vent room directly to the outdoors. See Ventilation Air from Outdoors, page 6.
C. Install a lower Btu/Hr fireplace, if lower Btu/Hr size makes room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconfined space. You will need no
additional fresh air ventilation.
WARNING: If the area in which the heater may be operated is smaller than that defined as an unconfined space
or if the building is of unusually tight construction, provide adequate combustion and ventilation air by one of
the methods described in the National Fuel Gas Code, ANS Z223.1, Section 5.3 or applicable local codes.
Continued
104636
5
®
UNVENTED NATURAL GAS FIREPLACE
AIR FOR
COMBUSTION AND
VENTILATION
Continued
VENTILATION AIR
Ventilation Air From Inside
Building
12"
Ventilation
Grills
Into Adjoining
Room,
Option 1
This fresh air would come from an adjoining
unconfined space. When ventilating to an
adjoining unconfined space, you must provide two permanent openings: one within
12" of the ceiling and one within 12" of the
floor on the wall connecting the two spaces
(see options 1 and 2, Figure 3). You can also
remove door into adjoining room (see option 3, Figure 3). Follow the National Fuel
Gas Code, NFPA 54/ANS Z223.1, Section
5.3, Air for Combustion and Ventilation for
required size of ventilation grills or ducts.
Ventilation Grills
Into Adjoining Room,
Option 2
Or
Remove
Door into
Adjoining
Room,
Option
3
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12"
Figure 3 - Ventilation Air from Inside Building
WARNING: Rework worksheet, adding the space of the
adjoining unconfined space. The
combined spaces must have
enough fresh air to supply all
appliances in both spaces.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the
ceiling and one within 12" of the floor.
Connect these items directly to the outdoors
or spaces open to the outdoors. These spaces
include attics and crawl spaces. Follow the
National Fuel Gas Code, NFPA 54/ANS
Z223.1, Section 5.3, Air for Combustion
and Ventilation for required size of ventilation grills or ducts.
Outlet
Air
Ventilated
Attic
Outlet
Air
To Attic
Inlet
Air
Inlet Air
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Ventilated
Crawl Space
Figure 4 - Ventilation Air from Outdoors
IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent.
6
104636
OWNER’S MANUAL
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat. Use
this heater along with your primary heating system. Do not install this heater as your primary
heat source. If you have a central
heating system, you may run
system’s circulating blower while
using heater. This will help circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: A qualified service person must install fireplace.
Follow all local codes.
WARNING: Never install the
fireplace
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture,
clothing, or other flammable
objects are less than 42 inches
from the front, top, or sides of
the fireplace
• in high traffic areas
• in windy or drafty areas
CAUTION: This fireplace creates warm air currents. These currents move heat to wall surfaces
next to fireplace. Installing fireplace
next to vinyl or cloth wall coverings or operating fireplace where
impurities (such as tobacco smoke,
aromatic candles, cleaning fluids,
oil or kerosene lamps, etc.) in the
air exist, may discolor walls.
Note: Your fireplace is designed to be used
in zero clearance installations. Wall or framing material can be placed directly against
any exterior surface on the rear, sides, or top
of your fireplace, except where stand-off
spacers are integrally attached. If stand-off
spacers are attached to your fireplace, these
spacers can be placed directly against wall
or framing materials.
Use the dimensions shown for rough openings to create the easiest installation. See
Built-In Fireplace Installation, page 9.
104636
IMPORTANT: Vent-free heaters add moisture to the air. Although this is beneficial,
installing fireplace in rooms without enough
ventilation air may cause mildew to form
from too much moisture. See Air for Combustion and Ventilation, pages 4 through 6.
2.
IMPORTANT: Make sure the fireplace is
level. If fireplace is not level, log set will not
work properly.
4.
CHECK GAS TYPE
Use only natural gas. If your gas supply is
not natural gas, do not install fireplace. Call
dealer where you bought fireplace for proper
type fireplace.
ELECTRICAL HOOKUP
(Models GA3700 Series and
GA3700T Series Blower
Accessories, and GA3555
Internal Duplex Kit)
This fireplace accepts a blower assembly
with an electrical cord. The electrical cord is
five feet in length. You must locate fireplace
within reach of a 120 volt grounded electrical outlet. If not, you must install an electrical outlet within reach of fireplace power
cord. The GA3555 outlet accessory may be
used for built-in applications with blower
accessory installed.
INSTALLING DEFLECTOR
AND HOOD
1.
Place deflector on top of exhaust shroud
with triangular ends pointing out. Align
hole in deflector with center hole in
louver panel.
Louver
Panel
3.
Slide the hood on top of the deflector
and align the center hole with the holes
in the exhaust shroud and louver panel.
Using Phillip’s head screw provided,
insert the center screw through the hood,
deflector, and louver. See Figure 5.
Secure the hood with the remaining 2
screws provided.
ASSEMBLING AND
ATTACHING OPTIONAL
BRASS TRIM
(Included with Mantel
Accessory or Purchased
Separately)
IMPORTANT: If you are recessing the firebox in a wall, do not attach brass trim at this
time. See page 9 for built-in installation.
Note: The instructions below show assembling and attaching brass trim to fireplace.
1. Remove packaging from three pieces
of brass trim.
2. Locate four brass screws, two adjusting plates with set screws, and two
shims in the hardware packet.
3. Align shim under adjusting plate as
shown in Figure 6.
4. Slide one end of adjusting plate/shim
in slot on mitered edge of top brass trim
(see Figure 6).
5. Slide other end of adjusting plate/shim
in slot on mitered edge of side brass
trim (see Figure 6).
6. While firmly holding edges of brass
trim together, tighten both set screws
on the adjusting plate with slotted
screwdriver.
7. Repeat steps 1 through 6 for other side.
Set Screws
Exhaust
Shroud
Top
Brass
Trim
Side Brass
Trim
Adjusting
Plate
Deflector
Hood
Shim
Slot
Slot
Screws
Mitered Edge
Figure 6 - Assembling Brass Trim
Figure 5 - Installing Deflactor and Hood
7
Continued
®
UNVENTED NATURAL GAS FIREPLACE
INSTALLATION
1
8 3/4
7
Example
Tighten trim hanging screws (#10-16
with .25 shoulder) into holes in cabinets. Place the assembled trim onto fireplace cabinet. Align hanging notches
on trim with hanging screws on side of
fireplace (see Figure 7). Push trim
firmly into place, sliding hanging
notches over hanging screws.
51/4
31/2
13/4
INCHES
10 /2
Continued
8.
4.
121/4
7/8
7/16
FIREBOX
.5
1
2
4 6 8 10 12 14 16 *
INCHES
5.
*Minimum 16 inches from Side Wall
6.
Figure 8 - Minimum Clearance for
Combustible to Wall
Trim
Hanging
Screws
Hanging
Notches
on Trim
Assembled
Brass Trim
Figure 7 - Attaching Brass Trim to
Fireplace
INSTALLATION
CLEARANCES
WARNING: Maintain the minimum clearances. If you can, provide greater clearances from
floor, ceiling, and adjoining wall.
Carefully follow the instructions below. This
will ensure safe installation.
Minimum Clearances For Side
Combustible Material, Side Wall,
and Ceiling
A. Clearances from the side of the fireplace cabinet to any combustible material and wall should follow diagram
in Figure 8.
Example: The face of a mantel, bookshelf, etc. is made of combustible material and protrudes 3 1/2" from the wall.
This combustible material must be 4"
from the side of the fireplace cabinet
(see Figure 8).
B. Clearances from the top of the fireplace
opening to the ceiling should not be less
than 42 inches.
CONVENTIONAL FIREPLACE
INSTALLATION
Conventional installation of this fireplace
involves installing fireplace along with the
corner, face, or cabinet mantel with hearth
base accessories against a wall in your home.
Follow the instructions below to install the
fireplace in this manner.
Note: The instructions below show installation using the cabinet mantel and the
G3000F/G3001U/G3004W/G3006F/
G3007U series hearth base accessories. The
hearth base accessory shown is optional for
this installation. You can install fireplace
and cabinet/corner mantel directly on the
floor. The corner mantel accessory cannot
be installed with the G3000F/G3001U/
G3004W/G3006F/G3007U hearth bases.
The corner mantel can be paired with the
G3008F/G3009U/G3010F corner hearth
base. If mounting fireplace and cabinet or
cornet mantel to the floor, an optional G3005
Slim Base kit may be installed.
1. Assemble cabinet mantel, hearth base,
and trim accessories. Assembly instructions are included with each accessory.
2. When installing blower, install a properly grounded, 120 volt three-prong
electrical outlet at fireplace location if
an outlet is not there. If possible, locate outlet so cabinet mantel will cover
it when installed (see Figure 9).
3. Install gas piping to fireplace location. This
installation includes an approved flexible
gas line (if allowed by local codes) after
the equipment shutoff valve. The flexible
gas line must be the last item installed on
the gas piping. See Installing Gas Piping
to Fireplace Location, page 10.
8
7.
8.
9.
Place hearth base accessory against wall
at installation location. Cut an access
hole in hearth top to run flexible gas line
to fireplace (see Figure 9). Make sure to
locate access hole so cabinet mantel will
cover it when installed. Note: You can
secure base to floor using wood screws.
Countersink screw heads and putty over.
Route gas line through access hole in
hearth base.
Center cabinet mantel on hearth base
(see Figure 10). Make sure mantel is
flush against wall.
Break off nailing flanges (see Figure
11, page 9) with hammer or pliers.
Place cardboard or other protective material on top of hearth base. Carefully
set fireplace on protective material, with
back of fireplace inside mantel opening.
If blower is installed, route blower electrical cord through access holes in either side of fireplace. Note: Bushing
may be moved if necessary. Plug electrical cord into electrical outlet.
Electrical
Outlet
Gas Line
Access
Hole
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Hearth
Base
Flexible
Gas Line
Figure 9 - Placing Hearth Base Accessory
Against Wall
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Cabinet
Mantel
Figure 10 - Installing Cabinet Mantel
104636
OWNER’S MANUAL
BUILT-IN FIREPLACE
INSTALLATION
INSTALLATION
Continued
10. Carefully insert fireplace into cabinet mantel. Be careful not to scratch or damage
hearth base, cabinet mantel, or any laminate trim on hearth base. Remove protective material from top of hearth base and
from front of fireplace (if any). Note: You
can secure fireplace to hearth or floor.
Open lower louver. Locate screw holes in
bottom of base. Tighten wood screws
through these holes and into hearth or floor.
11. Attach gas line from fireplace gas regulator to gas supply. See Connecting
Fireplace to Gas Supply, page 11.
12. Check all gas connections for leaks. See
Checking Gas Connections, page 12.
Built-in installation of this fireplace involves
installing fireplace into a framed-in enclosure. This makes the front of fireplace flush
with wall. If installing a mantel above the
fireplace, you must follow the clearances
shown in Figure 16, page 10 . Follow the
instructions below to install the fireplace in
this manner.
Height
32 3/8"
33"
Front Width 34 /16"
Depth
1.
3.
Nailing
Flanges
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Framing
5
2.
Figure 11 - Location of Nailing Flanges
Actual
4.
5.
6.
7.
8.
16 11/16"
104636
Plug electrical cord into electrical outlet installed in step 2.
10. Install brass trim after final finishing
and/or painting of wall (see Figure 7,
page 8).
17 3/4"
33"
35 1/2"
17 3/4"
Frame in rough opening. Use dimensions shown in Figure 13 for the rough
opening.
If installing in a corner, use dimensions shown in Figure 14 for the rough
opening. The height is 33" which is
the same as the wall opening above.
If using blower, install and properly
ground GA3555, three-prong 120 volt
electrical outlet, in fireplace. Follow
instructions included in kit (see Accessories, pages 22 and 23).
Install gas piping to fireplace location.
This installation includes an approved
flexible gas line (if allowed by local
codes) after the equipment shutoff
valve. The flexible gas line must be
the last item installed on the gas piping. See Installing Gas Piping to Fireplace Location, page 10.
Carefully set fireplace in front of
rough opening with back of fireplace
inside wall opening.
Attach flexible gas line to gas supply.
See Connecting Fireplace to Gas Supply, page 11.
Carefully insert fireplace into rough
opening.
Attach fireplace to wall studs using
nails or wood screws through holes in
nailing flange (see Figure 15).
Check all gas connections for leaks. See
Checking Gas Connections, page 12.
Figure 12 - Inserting Fireplace Into Cabinet
Mantel
9.
35 1/2"
Figure 13 - Rough Opening for Installing
in Wall
39 3/8"
27 7/8"
35 1/2"
55 5/8"
Figure 14 - Rough Opening for Installing
in Corner
Nails or
Wood
Screws
Nailing Flanges
Figure 15 - Attaching Fireplace to Wall
Studs
Continued
9
®
UNVENTED NATURAL GAS FIREPLACE
INSTALLATIONS
Continued
MANTEL CLEARANCES FOR
BUILT-IN INSTALLATION
If placing mantel above built-in fireplace,
you must meet minimum clearance between
mantel shelf and top of fireplace opening.
If your installation does not meet the below
minimum clearances, you must:
• raise the mantel to an acceptable height,
OR
• remove the mantel.
Note:
All Vertical
measurements
are from top of
fireplace
opening to
bottom of
mantel shelf.
Mantel Shelf
10"
8"
6"
2 1/2"
21"
19"
16"
13"
Minimum NonCombustible
Material
Supplied Firebox
Hood Must Be
Used at All Times
Figure 16 - Minimum Mantel Clearances
for Built-In Installation
INSTALLING GAS PIPING TO
FIREPLACE LOCATION
WARNING: This appliance requires a 1/2" NPT (National Pipe
Thread) inlet connection to the
pressure regulator.
WARNING: A qualified service person must connect fireplace to gas supply. Follow all
local codes.
Installation Items Needed
Before installing fireplace, make sure you
have the items listed below.
• piping (check local codes)
• sealant (resistant to LP/propane gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
* An CSA/AGA design-certified equipment
shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection.
Purchase the optional CSA/AGA designcertified equipment shutoff valve from your
dealer. See Accessories, pages 22 and 23.
WARNING: Never connect
fireplace to private (non-utility)
gas wells. This gas is commonly
known as wellhead gas.
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of 1/2"
diameter or greater to allow
proper gas volume to fireplace. If
pipe is too small, undue loss of
pressure will occur.
Installation must include an equipment
shutoff valve, and a plugged 1/8" NPT tap.
Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from
fireplace (see Figure 17).
10
IMPORTANT: Install equipment shutoff
valve in an accessible location. The equipment shutoff valve is for turning on or
shutting off the gas to the appliance.
Check your building codes for any special
requirements for locating equipment shutoff
valve to fireplaces.
Apply pipe joint sealant lightly to male pipe
threads. This will prevent excess sealant
from going into pipe. Excess sealant in pipe
could result in clogged fireplace valves.
Never use thread sealant on flare threads.
CAUTION: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.
We recommend that you install sediment
trap in supply line as shown in Figure 17.
Locate sediment trap where it is within
reach for cleaning. Install in piping system
between fuel supply and fireplace. Locate
sediment trap where trapped matter is not
likely to freeze. A sediment trap traps moisture and contaminants. This keeps them
from going into fireplace gas controls. If
sediment trap is not installed or is installed
wrong, fireplace may not run properly.
CSA/AGA DesignCertified Equipment
Shutoff Valve With
1/8" NPT Tap*
Approved
Flexible Gas
Line
From Gas
Meter
(5" W.C. to
10.5" W.C.
Pressure)
3" Minimum
Pipe Nipple
Cap
Tee Joint
Sediment Trap
Figure 17 - Gas Connection
* Purchase the optional CSA/AGA designcertified equipment shutoff valve from your
dealer. See Accessories, pages 22 and 23
104636
OWNER’S MANUAL
INSTALLATIONS
6.
Continued
CONNECTING FIREPLACE
TO GAS SUPPLY
Installation Items Needed
• 5/16" hex socket wrench or nut-driver
• Phillips screwdriver
• sealant (resistant to propane/LP gas, not
provided)
1. Remove front window assembly. Locate two phillips-head screws at top
corners of front window assembly. Remove and save these screws. Carefully
lift front window assembly up and out
from fireplace front (see Figure 18).
2. Remove screws that attach log base assembly to fireplace (see Figure 19). Carefully lift up log base assembly and remove from fireplace without disturbing
the brick liner panels (see Figure 19).
3.
Route flexible gas line provided by installer from equipment shutoff valve to
fireplace. Route flexible gas supply line
through one of the access holes.
NOTICE: Most building codes do
not permit concealed gas connections. A flexible gas line is
provided to allow accessibility
from the fireplace (see Figure 20).
The flexible gas supply line connection to the equipment shutoff
valve should be accessible.
4.
5.
Attach gas line from gas supply (see
Figure 20). Check gas connection of
flexible gas line attached to gas regulator of fireplace (see Figure 20).
Check all gas connections for leaks. See
Checking Gas Connections, page 12.
Replace log base assembly back into
fireplace. Feed flexible gas line into fireplace base area while replacing log base
assembly. Make sure the entire flexible
gas line is in fireplace base area. Reattach log base assembly to fireplace with
screws removed in step 2.
To Fireplace
Gas Regulator
➞
CAUTION: Do not pick up log
base assembly by burners. This
could damage burners. Only
handle base by grates.
Flexible Gas Line
from Equipment
Shutoff Valve
Equipment
Shutoff Valve
Provided by
Installer
➞
To Gas
Meter
Figure 20 - Attaching Flexible Gas Lines
Together
Figure 18 - Removing Front Window
Assembly
Figure 19 - Removing Log Base Assembly From Fireplace
Continued
104636
11
®
UNVENTED NATURAL GAS FIREPLACE
INSTALLATION
Continued
CHECKING GAS
CONNECTIONS
WARNING: Test all gas piping and connections for leaks
after installing or servicing. Correct all leaks at once.
WARNING: Never use an open
flame to check for a leak. Apply a
mixture of liquid soap and water
to all joints. Bubbles forming show
a leak. Correct all leaks at once.
Pressure Testing Gas Supply
Piping System
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
Pressure Testing Fireplace Gas
Connections
1.
1.
2.
3.
4.
Close equipment shutoff valve (see Figure 21).
Pressurize supply piping system by either using compressed air or opening
main gas valve located on or near gas
meter.
Check all joints from gas meter to
equipment shutoff valve (see Figure
22). Apply mixture of liquid soap and
water to gas joints. Bubbles forming
show a leak.
Correct all leaks at once.
Open
ON
POSITION
Equipment
Shutoff
Valve
2.
3.
4.
5.
6.
Disconnect appliance with its appliance
main gas valve(control valve) and
equipment shutoff valve from gas supply piping system. Pressures in excess
of 1/2 psig will damage fireplace gas
regulator.
Cap off open end of gas pipe where
equipment shutoff valve was connected.
Pressurize supply piping system by either using compressed air or opening
main gas valve located on or near gas
meter.
Check all joints of gas supply piping
system. Apply mixture of liquid soap
and water to gas joints. Bubbles forming show a leak.
Correct all leaks at once.
Reconnect fireplace and equipment
shutoff valve to gas supply. Check reconnected fittings for leaks.
3.
4.
5.
6.
7.
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1.
2.
Open equipment shutoff valve (see Figure 21).
Open main gas valve located on or near
gas meter.
Make sure control knob of fireplace is
in the OFF position.
Check all joints from equipment shutoff
valve to the gas control valve (see Figure 22). Apply mixture of liquid soap
and water to gas joints. Bubbles forming show a leak.
Correct all leaks at once.
Light fireplace (see Operating Fireplace, pages 14 through 16). Check all
other internal joints for leaks.
Turn off fireplace (see To Turn Off Gas
to Appliance, page 15).
OFF
POSITION
Closed
Figure 21 - Equipment Shutoff Valve
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Equipment
Shutoff
Valve
Gas Meter
Gas Control Valve
Figure 22 - Checking Gas Joints
12
104636
OWNER’S MANUAL
One Piece
Log Set
INSTALLATIONS
Continued
INSTALLING LOGS
CAUTION: Do not remove the
warning and instruction labels
attached to the heater base assembly. These markings contain
important warranty information.
Middle
Section at
Bottom of
Log Set
H
L
O
N
O
FF
O
P
ILOT
WARNING: After installation
and periodically thereafter, check
to ensure that no flame comes in
contact with any log. With the
heater set to High, check to see if
flame contact any log. If so, reposition logs according to the log
installation instructions in this
manual. Flames contacting logs
will create soot.
I
Burner
WARNING: Failure to position
the parts in accordance with these
diagrams or failure to use only
parts specifically approved with
this heater may result in property
damage or personal injury.
"U"-shaped
Cutout in
Chassis
Chassis
Figure 23 - Installing One Piece Log Set
Burner Ports
One Piece Log Set
Figure 24 - Installing One Piece Log Set
(Top View)
It is very important to install the logs exactly
as instructed. Do not modify logs. Only use
logs supplied with heater.
1. Place one-piece log set on grate to fit
as illustrated in Figure 24. Make sure
middle section at bottom of log set is
seated into "U"-shaped cutout in center of chassis (see Figure 23).
IMPORTANT: Make sure log does not
cover any burner ports.
2. Install front window assembly to front
of fireplace by slipping bottom window
tabs into rectangular notches on fireplace front (see Figure 25). Then insert
and tighten two screws through the top
corners of the window assembly and
fireplace front.
Screw
Window Tabs
Notches
WARNING: You must operate
this fireplace with the front window assembly in place. Make sure
front window assembly is in place
before running fireplace.
Front Window
Assembly
Figure 25 - Installing Fireplace Front Window Assembly
104636
Front Window
Assembly
13
Continued
®
UNVENTED NATURAL GAS FIREPLACE
FOR YOUR SAFETY
READ BEFORE
LIGHTING
WARNING: You must operate
this heater with the front window
assembly in place. Make sure
front window assembly is in place
before running heater.
WARNING: If you do not follow these instructions exactly, a
fire or explosion may result causing property damage, personal
injury or loss of life.
7.
NOTICE: During initial operation
of new heater, burning logs will
give off a paper-burning smell.
Open damper or window to vent
smell. This will only last a few
hours.
1.
2.
3.
STOP! Read the safety information,
column 1.
Make sure equipment shutoff valve
is fully open.
Set switch to OFF position.
WARNING: Burner will come
on automatically within one
minute when the selector switch
is in the ON position after the
pilot is lit.
4.
Press in and turn control knob clockto the OFF position.
wise
5.
Wait five (5) minutes to clear out any
gas. Then smell for gas, including
near the floor. If you smell gas,
STOP! Follow “B” in the safety information. If you don’t smell gas, go
to the next step.
6.
Press in and turn control knob counterclockwise
to the PILOT
position. Press in control knob for five
(5) seconds (see Figure 26).
With control knob pressed in, press
and release ignitor button. This will
light pilot. The pilot is attached to the
front burner. If needed, keep pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, contact a qualified service person or gas
supplier for repairs. Until repairs are
made, light pilot with match. To light
pilot with match, see Manual Lighting Procedure, page 15.
8.
Keep control knob pressed in for 30
seconds after lighting pilot. After 30
seconds, release control knob.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
Note: If pilot goes out, repeat steps
4 through 8.
9. Slightly push in and turn control
knob counterclockwise
to
the ON position.
10. Wait one minute and switch selector
switch to the ON position to light
burners.
Pilot Burner
Ignitor Electrode
Figure 27 - Pilot
Ignitor Button
LO
OFF
ON
IH
LOT
PI
A. This appliance has a pilot which must
be lighted by hand. When lighting the
pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all
around the appliance area for gas. Be
sure to smell next to the floor because
some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL
GAS
• Do not try to light any appliance.
• Do not touch any electric switch;
do not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn
by hand, don’t try to repair it, call a
qualified service technician or gas
supplier. Force or attempted repair
may result in a fire or explosion.
D. Do not use this appliance if any part
has been under water. Immediately
call a qualified service technician to
inspect the appliance and to replace
any part of the control system and
any gas control which has been under water.
Note: You may be running this
heater for the first time after hooking up to gas supply. If so, the control knob may need to be pressed in
for 30 seconds or more. This will allow air to bleed from the gas system.
LIGHTING
INSTRUCTIONS
OPERATING
FIREPLACE
AUTO
ON
OFF
Control Knob
Flame Adjustment
Selector Switch in OFF Position
Knob
Figure 26 - Control Knob and Ignitor Button Location (Shown as Supplied,
No Control Options)
14
104636
OWNER’S MANUAL
OPTIONAL REMOTE
OPERATION
OPERATING
FIREPLACE
Continued
11. Set flame adjustment knob to any
level between HI and LO.
CAUTION: Do not try to adjust
heating levels by using the equipment shutoff valve.
WARNING: Make sure the
selector switch is in the OFF position when you are away from
home for long periods of time.
Heater will come on automatically with selector switch in the
ON position.
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater
Thermostat Control Operation
(Optional GHRCT Series Only) The thermostat control setting on the remote control unit can be set to any comfort level
between WARMER and COOLER. The
burners will turn on and off automatically to maintain the comfort level you
select. The ideal comfort setting will vary
by household depending upon the amount
of space to be heated, the output of the
central heating system, etc.
For wall thermostat operation, follow
instructions supplied with thermostat
accessory GWMT1. For wall switch operation, follow instructions supplied with
GWMS2.
Shutting Off Burner Only (pilot
stays lit)
You may shut off the burner and keep the
pilot lit by doing one of the following:
• Turn control knob clockwise
to the PILOT position.
• Use remote control manual OFF button.
• Set selector switch in the OFF position.
MANUAL LIGHTING
PROCEDURE
1.
104636
After lighting, let pilot flame burn for
about one minute. This is required before the burner will turn on. Turn control knob to ON position. Adjust flame
adjustment knob anywhere between
HI and LO. Slide the selector switch
to the REMOTE position. NOTE: The
burner may light if hand-held remote
ON button was on when selector
switch was last turned off. You can
now turn the burner on and off with
the hand-held remote control unit.
GHRCT Series Operation:
2b. Press the AUTO/ON/OFF button on
the hand-held remote control (see
Figure 30, page 16). The lights to the
left of the button will show AUTO,
ON, or OFF.
• In the ON mode, the burners will
ignite. The heater is in manual
mode when ON is lit.
Figure 29 - GHRC Series Hand-Held
Remote Control Unit
Flame Adjustment Knob
IH
F
PILO
ON
3.
2a. Press the ON/OFF button to turn the
burner on and off (see Figure 29).
When turning burner off, the pilot
will remain lit.
T
2.
Follow steps 1 through 6 under Lighting Instructions, page 14.
Depress control knob and light pilot
with match.
Keep control knob pressed in for 30
seconds after lighting pilot. After 30
seconds, release control knob. Now
follow steps 9 through 11 under Lighting Instructions, pages 14 and 15.
1.
GHRC Series Operation:
Turns Burners
On and Off
NOTICE: You must light the pilot
before using the hand-held remote control unit. See Lighting
Instructions on page 14.
1.
OF
Turn control knob clockwise
to the OFF position.
2a. Set selector switch in the OFF position.
2b. If Using Optional Hand-Held Remote: Set selector switch in the OFF
position to prevent draining battery.
Note: All remote control accessories must
be purchased separately (see Accessories,
pages 22 and 23). Follow instructions included with the remote control.
IMPORTANT: Do not leave the selector switch in the REMOTE position when the pilot is not lit. This will
drain the battery.
IMPORTANT: Be sure to press the
ON/OFF buttons on the hand held
remote control unit for up to 3 seconds to assure proper operation.
LO
Control Knob in
On Position
ON
OFF
REMOTE
Selector Switch in Remote Position
(Optional Remote Control)
Figure 28 - Setting the Selector Switch, Control Knob, and Flame Adjustment Knob for
Remote Operation
Continued
15
®
UNVENTED NATURAL GAS FIREPLACE
OPERATING
FIREPLACE
OPTIONAL BLOWER
OPERATION
Continued
3.
• In the AUTO mode, the thermostat
in the hand-held remote unit controls the room temperature. To increase the room temperature, press
the top arrow of the TEMP button.
To lower the room temperature,
press the bottom arrow of the
TEMP button. At higher settings
the heater will run longer.
IMPORTANT: This remote control
has been specially engineered to
take an air temperature sample every minute in the auto mode. It will
not respond immediately to the
temperature setting being turned
up or down.
IMPORTANT: The hand-held remote control unit must be near the
heater. Do not keep the hand-held
remote control unit too close to the
heater. The thermostat on the
hand-held remote control unit will
heat up too quickly and turn the
heater off.
To turn the burner off, press the
AUTO/ON/OFF button until OFF
lights. The pilot will remain lit.
IMPORTANT: To turn the pilot off,
manually turn the control knob on the
heater to the OFF position.
WARNING: This fireplace has
a three-prong, grounded electrical plug. This plug helps protect
you against electrical shock. Only
connect plug to a properly
grounded, three-prong receptacle. Do not cut or remove the
grounding prong from this plug.
Locate the blower switch by opening lower
louver on fireplace. Blower switch is located at lower left inside louver door.
The GA3700TA Series thermostat-controlled blower has a variable speed control with an ON/OFF switch. The blower
will start when the thermostat senses a
sufficient increase in firebox temperature.
The GA3700 variable speed blower also
has an ON/OFF switch built into the variable speed control.
Note for GA3700TA Series Only: If
you are using GA3700TA series blower,
your fireplace and blower will not turn on
and off at the same time. The fireplace
may run for several minutes before the
blower turns on. After the heater modulates to the pilot position, the blower will
continue to run. The blower will shut off
after the firebox temperature decreases.
Note: It is safe to operate fireplace with
blower turned off. However, the blower helps
distribute heated air from the fireplace.
Follow installation instructions included
with the blower accessory.
Shows Temperature
Setting
The Log Heater will
Automatically Cycle
between Pilot and the
Heat Setting that has
been Selected
Increases Room
Temperature in AUTO
Mode
INSPECTING
BURNERS
Check pilot flame pattern and burner flame
patterns often.
PILOT FLAME PATTERN
Figure 31 shows a correct pilot flame pattern. Figure 32 shows an incorrect pilot
flame pattern. The incorrect pilot flame is
not properly heating the thermocouple.
When the thermocouple cools, the heater
will shut down.
If pilot flame pattern is incorrect, as shown
in Figure 32
• turn heater off (see To Turn Off Gas to
Appliance, page 15)
• see Troubleshooting, pages 17 through 19
Pilot Burner
Thermocouple
Figure 31 - Correct Pilot Flame Pattern
Pilot Burner
Thermocouple
Figure 32 - Incorrect Pilot Flame Pattern
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the
holes in the fitting at the burner entrance.
These holes may become blocked with dust
or lint. Periodically inspect these holes for
any blockage and clean if needed. Blocked
air holes will create soot.
MAIN BURNER
Decreases Room
Temperature in AUTO
Mode
Turns Burners On or Off
and Allows You to
Choose the Auto Setting
Figure 30 - Thermostat Hand-Held Remote Control Unit Selections
(GHRCT Series Only)
16
Periodically inspect all burner flame holes
with the heater running. All slotted burner
flame holes should be open with yellow
flame present. All round burner flame holes
should be open with a small blue flame
present. Some burner flame holes may become blocked by debris or rust, with no flame
present. If so, turn off heater and let cool.
Either remove blockage or replace burner.
Blocked burner flame holes will create soot.
104636
OWNER’S MANUAL
TROUBLESHOOTING
WARNING: Turn off heater
and let cool before servicing. Only
a qualified service person should
service and repair heater.
Note: For additional help, visit DESA
International’s technical service web site
at www.desatech.com.
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.
Note: All troubleshooting items are listed in
order of operation.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
When ignitor button is pressed, there is no
spark at ODS/pilot
1. Ignitor electrode not connected to ignitor cable
2. Ignitor cable pinched or wet
1. Reconnect ignitor cable
3. Piezo ignitor nut is loose
4.
5.
6.
7.
When ignitor button is pressed, there is
spark at ODS/pilot but no ignition
Broken ignitor cable
Bad piezo ignitor
Ignitor electrode broken
Ignitor electrode positioned wrong
1. Gas supply turned off or equipment
shutoff valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in
PILOT position
4. Air in gas lines when installed
5. ODS/pilot is clogged
6. Gas regulator setting is not correct
ODS/pilot lights but flame goes out when
control knob is released
1. Control knob not fully pressed in
2. Control knob not pressed in long enough
3. Equipment shutoff valve not fully open
4. Pilot flame not touching thermocouple,
which allows thermocouple to cool,
causing pilot flame to go out. This problem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged OD S/pilot
5. Thermocouple connection loose at control valve
6. Thermocouple damaged
7. Control valve damaged
www.desatech.com
104636
17
2. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry
3. Tighten nut holding piezo ignitor to base
panel of log set. Nut is located behind
base panel.
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace piezo ignitor
7. Replace piezo ignitor
1. Turn on gas supply or open equipment
shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT
position
4. Continue holding down control knob.
Repeat igniting operation until air is
removed
5. Clean ODS/pilot (see Cleaning and
Maintenance, page 21) or replace ODS/
pilot assembly
6. Replace gas control
1. Press in control knob fully
2. After ODS/pilot lights, keep control
knob pressed in 30 seconds
3. Fully open equipment shut-off valve
4. A) Contact local natural gas company
B) Clean ODS/pilot (see Cleaning and
Maintenance, page 21) or replace ODS/
pilot assembly
5. Hand tighten until snug, then tighten
1/4 turn more
6. Replace thermocouple
7. Replace control valve
Continued
®
UNVENTED NATURAL GAS FIREPLACE
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Burner does not light after ODS/pilot is lit
1. Burner orifice clogged
1. Clean burner (see Cleaning and Maintenance, page 21) or replace burner orifice
2. Contact local natural gas company
3. Replace burner orifice
4. Reconnect leads (see Wiring Diagram,
page 20)
5. Replace battery in transmitter and
receiver
2. Inlet gas pressure is too low
3. Burner orifice diameter is too small
4. Thermopile leads disconnected or improperly connected
5. Burners will not come on in remote
position
Delayed ignition burner
1. Manifold pressure is too low
2. Burner orifice clogged
1. Contact local natural gas company
2. Clean burner (see Cleaning and Maintenance, page 21) or replace burner orifice
Burner backfiring during combustion
1. Burner orifice is clogged or damaged
1. Clean burner (see Cleaning and Maintenance, page 21) or replace burner orifice
2. Replace damaged burner
3. Replace gas control
2. Damaged burner
3. Gas regulator defective
Slight smoke or odor during initial operation
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing processes
and logs curing
1. Check burner for dirt and debris. If
found, clean burner (see Cleaning and
Maintenance, page 21)
2. Replace gas control
3. Problem will stop after a few hours of
operation
Moisture/condensation noticed on windows
1. Not enough combustion/ventilation air
1. Refer to Air for Combustion and Ventilation requirements (page 4)
Heater produces a whistling noise when
burner is lit
1. Turning control knob to HI position
when burner is cold
2. Air in gas line
1. Turn control knob to LO position and
let warm up for a minute
2. Operate burner until air is removed from
line. Have gas line checked by local
natural gas company
3. Observe minimum installation clearances (see pages 8 through 10)
4. Clean burner (see Cleaning and Maintenance, page 21) or replace burner orifice
3. Air passageways on heater blocked
4. Dirty or partially clogged burner orifice
White powder residue forming within burner
box or on adjacent walls or furniture
1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. turn into
white powder residue
1. Turn heater off when using furniture
polish, wax, carpet cleaners, or similar
products
Remote does not function
1. Battery is not installed. Battery power
is low
1. Replace 9-volt batteries in receiver and
remote control
www.desatech.com
18
104636
OWNER’S MANUAL
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Fireplace produces a clicking/ticking noise
just after burners are lit or shut off
1. Metal expanding while heating or contracting while cooling
1. This is common with most fireplaces. If
noise is excessive, contact qualified service person
Fireplace produces unwanted odors
1. Fireplace burning vapors from paint, hair
spray, glues, cleaners, chemicals, new
carpet, etc. (see IMPORTANT statement
above)
2. Gas leak. See Warning statement
above
1. Open window and ventilate room. Stop
using odor causing products while fireplace is running
Fireplace shuts off in use (ODS operates)
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Open window and/or door for ventilation
2. Contact local natural gas company
3. Clean ODS/pilot (see Cleaning and
Maintenance, page 21)
Gas odor even when control knob is in OFF
position
1. Gas leak. See Warning statement
above
2. Control valve defective
1. Locate and correct all leaks (see Checking Gas Connections, page 12)
2. Replace control valve
Gas odor during combustion
1. Foreign matter between control valve
and burner
2. Gas leak. See Warning statement
above
1. Take apart gas tubing and remove foreign matter
2. Locate and correct all leaks (see Checking Gas Connections, page 12)
Dark residue on logs or inside of fireplace
1. Improper log placement
1. Properly locate logs (see Installing Logs,
page 13)
2. Eliminate source of drafts around heater
2. Drafts or other air currents affecting
flame pattern
3. Air holes at burner inlet blocked
4. Burner flame holes blocked
www.desatech.com
104636
19
2. Locate and correct all leaks (see Checking Gas Connections, page 12)
3. Clean out air holes at burner inlet. Periodically repeat as needed
4. Remove blockage or replace burner
®
UNVENTED NATURAL GAS FIREPLACE
WIRING DIAGRAM
REPLACEMENT
PARTS
Note: For proper operation of optional accessories, the wires from the switch to the
control must be connected exactly as shown.
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call DESA International’s Technical Service Department at
AU
TO
OF
ON
F
Thermopile
Usually, we will ask you to return the defective part to the factory.
SPECIFICATIONS
PARTS NOT UNDER
WARRANTY
VCGF30NR Remote Ready
Btu (Variable)
Type Gas
Ignition
Pressure Manifold
Inlet Gas Pressure (in. of water)
Maximum
Minimum*
Shipping Weight
* For input adjustment
1-800-323-5190. When calling DESA International, have ready
• your name and address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane or natural gas)
• purchase date
20,000/30,000
Natural Gas Only
Piezo
3.5" W.C.
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call DESA International’s Parts
Department at 1-800-972-7879 for referral
information. When calling DESA International, have ready
• model number of your heater
• the replacement part number
10.5"
5.5"
124 lbs.
TECHNICAL
SERVICE
SERVICE HINTS
When Gas Pressure Is Too Low
You may have further questions about installation, operation, or troubleshooting.
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
If so, contact DESA International’s Technical Service Department at 1-800-DESA LOG
(1-800-337-2564).
When Gas Quality Is Bad
You can also visit DESA International’s
technical services web site at
www.desatech.com.
• pilot will not stay lit
• burners will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
natural gas supplier.
20
104636
OWNER’S MANUAL
CLEANING AND
MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep
control areas, burner, and circulating air passageways of heater
clean. Inspect these areas of
heater before each use. Have
heater inspected yearly by a qualified service person. Heater may
need more frequent cleaning due
to excessive lint from carpeting,
pet hair, bedding material, etc.
CLEANING BURNER
INJECTOR HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides a clean burning flame. Keep these holes
clear of dust, dirt, and lint. Clean these air inlet
holes prior to each heating season. Blocked
air holes will create soot. We recommend that
you clean the unit every three months during
operation and have heater inspected yearly by
a qualified service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Your local computer store, hardware store, or
home center may carry compressed air in a
can. You can use a vacuum cleaner in the
blow position. If using compressed air in a
can, please follow the directions on the can.
If you don't follow directions on the can, you
could damage the pilot assembly.
1. Shut off the unit, including the pilot.
Allow the unit to cool for at least thirty
minutes.
2. Inspect burner, pilot, and primary air
inlet holes on injector holder for dust
and dirt (see Figure 33).
3. Blow air through the ports/slots and
holes in the burner.
4. Check the injector holder located at the
end of the burner tube again. Remove any
large particles of dust, dirt, lint, or pet hair
with a soft cloth or vacuum cleaner nozzle.
104636
5.
6.
Blow air into the primary air holes on
the injector holder.
In case any large clumps of dust have
now been pushed into the burner repeat
steps 3 and 4.
Clean the pilot assembly also. A yellow tip on
the pilot flame indicates dust and dirt in the pilot
assembly. There is a small pilot air inlet hole
about two inches from where the pilot flame
comes out of the pilot assembly (see Figure 34).
With the unit off, lightly blow air through the air
inlet hole. You may blow through a drinking
straw if compressed air is not available.
Injector Holder
(May Be Brass
or Aluminum
Depending on
Model)
Burner
Tube
MAIN BURNER
Periodically inspect all burner flame holes
with the heater running. All slotted burner
flame holes should be open with yellow
flame present. All round burner flame holes
should be open with a small blue flame
present. Some burner flame holes may become blocked by debris or rust, with no flame
present. If so, turn off heater and let cool.
Either remove blockage or replace burner.
Blocked burner flame holes will create soot.
FRONT WINDOW GLASS
WARNING: You must operate
this fireplace with the front window assembly in place.
WARNING: Never clean the
glass when it is hot. Handle glass
with care.
Primary Air Inlet
Holes (Shape of
Holes May Vary
by Model)
Figure 33 - Injector Holder On Outlet
Burner Tube
Ports/Slots
Burner
Tube
You will have to clean the glass periodically.
During start up, condensation will form on the
inside of the glass which causes lint, dust, and
other airborne particles to cling to the glass
surface. Also initial paint curing may deposit
a slight film on the glass. Clean the glass with
a clean soft cloth and a nonabrasive household
cleaner to avoid scratching the glass. Clean the
glass only when necessary.
CATALYTIC FILTER
CAUTION: Do not operate
heater with a broken, damaged,
or missing catalytic component.
Pilot
Assembly
Pilot Air
Inlet
Hole
WARNING: Do not submerge
the filter in any water solutions. Do
not use any liquid to clean filter.
Figure 34 - Pilot Inlet Air Hole
LOGS
• If you remove logs for cleaning, refer to
Installing Logs, page 13, to properly replace logs.
• Replace log(s) if broken or chipped
(dime-sized or larger).
21
The catalytic filter requires cleaning at least
once a year to work effectively. After removing front window assembly (see step 1, page
11), remove the six (6) hex nuts holding the
catalytic filter. Lower the filter down and out
of firebox. Handle the filter with care. Do not
bend or destroy the steel spiral coils contained within the catalyst. Use a brush with
soft bristles, a vacuum with a brush attachment, or compressed air to remove loose dirt,
debris, and dust. After cleaning, install the
catalytic filter back to the unit.
®
UNVENTED NATURAL GAS FIREPLACE
ACCESSORIES
Purchase these fireplace accessories from
your local dealer. If they can not supply
these accessories, call DESA International’s
Sales Department at 1-800-432-2382 for
information. You can also write to the address listed on the back page of this manual.
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CABINET MANTEL WITH
PERIMETER BRASS TRIM
GM100F Series - Walnut Finished
GM101U Series - Unfinished
GM106F Series - Oak Finished with
Medium Stain
GM107U Series - Unfinished
GM102W Series - Off White Paint
Shown with optional base and laminate
hearth and mantel trim accessories.
3
3
Dimensions (WxHxD): 56 /4" x 48" x 20 /4"
HARDWOOD HEARTH BASE
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¢¢¢¢¢¢
G3000F Series- Walnut Finished
G3001U Series - Unfinished
G3006F Series - Oak Finished
with Medium Stain
G3007U Series - Unfinished Oak
G3004W Series - Off White Paint
CORNER MANTEL
The hearth base creates a handsome riser for
the fireplace (cannot be used with corner
mantel).
GM200F Series - Walnut Finished
GM201U Series - Unfinished
GM202F Series - Oak Finished
Dimensions (WxHxD): 58" x 6 1/2" x 28 9/16"
Shown with optional laminate mantel trim
accessory.
SLIM HEARTH BASE
Dimensions (WxHxD): 60 7/8" x 48 3/4" x 34 5/8"
(Not Shown)
G3005J Series - Jade Marble
Laminate
G3005S Series - Sandstone
Marble Laminate
G3005B Series - Black Onyx
Marble Laminate
The slim hearth base allows you to further
customize your fireplace.
Dimensions (WxHxD): 41 7/8" x 5/8" x 10"
CORNER HEARTH BASE
G3008F Series - Walnut Finished
G3009U Series - Unfinished
G3010F Series - Oak Finished
The corner hearth base is designed for use
with the corner mantels to create a handsome riser for the fireplace.
Dimensions (WxHxD): 52 1/2" x 6" x 23 3/4"
BLOWER ACCESSORY
GA3700 AND GA3700T SERIES
EQUIPMENT SHUTOFF
VALVE - GA5010
Manual variable control and automatic thermostat variable control. Blowers will increase
air flow to maximize heat distribution.
For all models. Equipment shutoff valve
with 1/8" NPT tap. Fits 1/2" NPT pipe.
22
104636
OWNER’S MANUAL
ACCESSORIES
WA
R
ME
R
Continued
CO
TE
OLE
R
AU
ON
OFF
MP
TO
(Not Shown)
RECEIVER AND HAND-HELD
THERMOSTAT REMOTE
CONTROL KIT - GHRCT SERIES
Allows the gas log heater to be operated in
a manually or thermostatically controlled
mode. You can turn the gas log heater on and
off without ever leaving the comfort of your
easy chair.
Mantel Trim
LAMINATE TRIM FOR
HEARTH OR MANTEL
G3002J Series - Jade Marble
Laminate Mantel Trim
G3003J Series - Jade Marble
Laminate Hearth Base Trim
G3002S Series - Sandstone
Marble Laminate Mantel Trim
G3003S Series - Sandstone
Marble Laminate Hearth Base
Trim
G3002B Series - Black Onyx
Marble Laminate Trim
G3003B Series - Black Onyx
Marble Laminate Hearth Base
Trim
For use with built-in installations. Provides a
finished appearance covering rough and/or
unfinished edges around fireplace. This trim
is also included with accessory mantels.
DUPLEX OUTLET KIT
GA3555
(Not Shown)
For built-in installation when accessory
blowers are used.
CLEANING KIT - CCK
(Not Shown)
Your vent-free gas appliance requires regular cleaning and maintenance to prevent
performance problems. This kit gives you
the tools and instructions to make it easy to
clean all critical areas of your appliance.
Hearth Base Trim
RECEIVER AND HAND-HELD
REMOTE CONTROL KIT
GHRC SERIES
Allows the gas log heater to be turned on and
off by using a hand-held remote control.
WALL-MOUNT THERMOSTAT
SWITCH - GWMT1
(Not Shown)
The desired comfort setting can be selected
on the wall thermostat and the log heater
will automatically cycle from pilot to the
heat setting selected.
WALL-MOUNT ON/OFF
SWITCH - GWMS2
(Not Shown)
Allows the gas log heater to be turned on and
off with a wall switch.
Mantel trim for cabinet or corner mantel.
Hearth base trim for hardwood hearth
bases.
104636
BRASS TRIM ACCESSORY
GA6090
23
®
UNVENTED NATURAL GAS FIREPLACE
ILLUSTRATED
PARTS
BREAKDOWN
REMOTE READY
CATALYTIC MODEL
1
VCGF30NR
2
4
6
3
7
5
8
9
14
4
15
27
10
28
16
21
22
H
I
13
L
O
N
O
FF
O
P
ILOT
19
25
12
19
18
11
17
19
20
23
24
30
26
29
24
104636
OWNER’S MANUAL
PARTS LIST
This list contains replaceable parts used in your fireplace. When ordering parts, follow the
instructions listed under Replacement Parts on page 20 of this manual.
REMOTE READY
CATALYTIC MODEL
VCGF30NR
KEY
NO.
PART NUMBER
DESCRIPTION
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
102785-03
103779-01
098249-01
100609-01
104894-01
102843-01
099056-18
104816-01
M11084-38
104236-02CK
M12461-26
104238-02BR
103284-03
098265-02
103782-01
103781-01
098271-03
102445-01
098304-01
099998-01
104241-01
103587-01CK
097809-02
101628-03
M50104-02
M11084-26
099918-02
099387-07
104893-01
901056-01
Log, Golden Oak
ODS Pilot (NG)
ODS Nut
Pilot Tube (Regulator to Pilot)
Burner Outlet Tube
Burner Clip
Burner Orifice Injector
Burner
Screw, #8 x .38
Painted Base Assy
Screw, #10 - 32
Firebox Bottom
Wiring Harness
Elbow, Male
Valve Bracket
Gas Control Valve
Ignitor Cable
Piezo Ignitor
Screw
Switch
Remote Switch Bracket
Switch Plate
Male Connector
Flexible Connector (Hose)
Bushing
Screw, #10 x .38
Pilot Regulator
Pilot Tube (Valve to Regulator)
Blower Draft Shield
3/8" Flare x 1/2" NPT
QTY.
1
1
2
1
1
1
1
2
2
1
4
1
1
1
1
1
1
1
15
1
1
1
1
1
1
4
1
1
1
1
PARTS AVAILABLE — NOT SHOWN
097555-01
104354-01
104636
Caution Decal
Information Video
25
1
1
®
UNVENTED NATURAL GAS FIREPLACE
ILLUSTRATED
PARTS
BREAKDOWN
27
1
20
6
FIREPLACE
19
VCGF30NR
7
28
23
5
22
5
21
10
18
4
24
23
17
3
12
2
26
13
14
5
25
24
14
15
8
9
16
14
11
26
104636
OWNER’S MANUAL
PARTS LIST
This list contains replaceable parts used in your fireplace. When ordering parts, follow the
instructions listed under Replacement Parts on page 20 of this manual.
FIREPLACE
VCGF30NR
KEY
NO.
PART NUMBER
DESCRIPTION
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
101357-03
104895-01
104640-01BR
104641-01BR
098304-01
104649-01BR
105759-01BR
101348-01
104719-01
104717-01
101346-01CK
104638-01
101514-01CK
M11084-26
104242-01CK
104699-01
104648-01
097384-01
104874-01
104886-01
104928-01
104875-02
104875-01
101889-01
101929-02
101932-02
098194-02
105760-01
Top Outer Casing
Outer Casing
Right Front Side Assembly
Left Front Side Assembly
Phillips Pan Head Screw, #10
Top Front Louver
Firebox Hood
Firebox Support
Screw, PPH 10 - 24 x .50
Firebox Top Assembly
Outer Base
Firebox Wrapper
Cover
Hex Screw, #10
Bottom Louvered Door
Window Assembly
Catalyst
Nut - 10 - 24 With Captive Washer
Top Insulation
Top Insulation Bracket
Side Insulation
Back Insulation Bracket
Side Insulation Bracket
Firebrick Retainer
Rear Firebrick
Side Firebrick
Standoff Bracket
Heat Deflector
QTY.
1
1
1
1
9
1
1
2
2
1
1
1
1
45
1
1
1
6
1
1
1
1
2
3
1
2
3
1
PARTS AVAILABLE — NOT SHOWN
101386-02
101784-01
102307-01
104636
Louvered Door Hinge
Magnet Catch
Strike Plate
27
2
2
2
WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written
warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
VENT-FREE NATURAL GAS FIREPLACE
DESA International warrants this product to be free from defects in materials and components for four (4) years from the date of
first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable
instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater
to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s)
MUST be obtained through authorized dealers of this product and/or DESA International who will provide original factory
replacement parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a qualified
installer in accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become
damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic
cost, labor, transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE
PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND
LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO FOUR (4) YEARS ON ALL COMPONENTS FROM THE DATE
OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE
OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or
consequential damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
INTERNATIONAL
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
www.desatech.com
104636 01
NOT A UPC
104636-01
Rev. D
02/00