Razor | SX500, MX500 & MX650 | Owner's Manual | Razor SX500, MX500 & MX650 Owner's Manual

Razor SX500, MX500 & MX650 Owner's Manual
Dirt Rocket™ SX500, MX500 and MX650
OWNER’S MANUAL
Read and understand this entire manual before allowing
child to use this product! For assistance contact Razor.
DO NOT RETURN TO STORE.
NOTE: Manual illustrations are for demonstration purposes only.
Illustrations may not reflect exact appearance of actual product.
Specifications subject to change without notice.
Please have your 19 character product I.D. code ready before contacting Razor for
warranty assistance and/or replacement parts.
Product I.D. Code: _____________ - ____________ - ____________
US_161014
CONTENTS
Safety Warnings............................................................................................1-2
Before You Begin.............................................................................................. 3
Assembly and Set-Up....................................................................................4-5
Charging the Battery......................................................................................... 6
Pre-Ride Checklist............................................................................................. 6
Repair and Maintenance.............................................................................7-10
Troubleshooting Guide...............................................................................11-12
Product Parts................................................................................................... 13
Warranty and Contact Information................................................................. 15
SAFETY WARNINGS
Persons with any mental or physical conditions that may make them
susceptible to injury, impair their physical dexterity or mental capabilities
to recognize, understand, and follow safety instructions and to be able to
understand the hazards inherent in a product’s use, should not use or be
permitted to use products inappropriate for their abilities. Persons with heart
conditions, head, back or neck ailments (or prior surgeries to these areas of the
body), or pregnant women, should be cautioned not to operate these products.
WARNING: Riding an electric motor bike does present potential
risks and caution is required. Like any riding product, an electric motor bike
has inherent hazards associated with its use (for example, falling off or riding
it into a hazardous situation). Like any riding product, electric motor bikes
can and are intended to move and it is therefore, of course, possible to lose
control or otherwise get into dangerous situations. Both children, and adults
responsible for supervising them, must recognize that if such things occur, a
rider can be seriously injured or die even when using safety equipment and
other precautions. RIDE AT YOUR OWN RISK AND USE COMMON SENSE.
CHECK AND MAINTAIN MOTOR BIKE CONDITIONS
Before use, check to confirm that any and all chain guards or other covers
and guards are in place and in serviceable condition. Check that the
brakes are functioning properly, and that tires are inflated properly and
have sufficient tread remaining. The motor bike should be maintained and
repaired in accordance with the manufacturer’s specifications, using only the
manufacturer’s authorized replacement parts, and should not be modified
from the manufacturer’s original design and configuration.
WARNING: PARENTAL AND ADULT RESPONSIBILITY AND
SUPERVISION NECESSARY: This manual contains important safety
information. It is your responsibility to review this information and make
sure that all riders understand all warnings, cautions, instructions and safety
topics, and assure that young riders are able to safely and responsibly use
these products. Razor recommends that you periodically review and reinforce
the information in this manual with younger riders, and that you inspect and
maintain your children’s product to insure their safety.
ACCEPTABLE RIDING PRACTICES AND CONDITIONS
Always check and obey any local laws or regulations, which may
affect the locations where the electric motor bike may be used. Keep
safely away from cars and motor vehicle traffic at all times, and only
use where allowed and with caution.
WARNING: THE SX500/MX500 IS NOT FOR CHILDREN UNDER
AGE 14 OR HEAVIER THAN 175 LB (79 KG). THE MX650 IS NOT FOR
CHILDREN UNDER AGE 16 OR HEAVIER THAN 220 LB (100 KG).
Because products, like electric motor bikes, can and do present potential
hazards plainly associated with their use, it is well recognized THE NEED FOR
EXERCISE OF PARENTAL RESPONSIBILITY IN SELECTING RIDING PRODUCTS
APPROPRIATE TO THE AGE OF A CHILD, OR PARENTAL SUPERVISION IN
SITUATIONS IN WHICH CHILDREN OF VARIOUS AGES MAY HAVE ACCESS
TO THE SAME RIDING PRODUCTS, IS IMPORTANT. Not every product is
appropriate for every age or size of child, and different age recommendations
are found within this category of product which are intended to reflect the
nature of the hazards and the expected mental or physical ability, or both, of
a rider to cope with the hazards.
Do not activate the speed control on the hand grip unless you are on the
motor bike and in a safe, outdoor environment suitable for riding.
The normal powered top speed of these motor bikes will be approximately
15 mph (24 km/h) for SX500/MX500 and 17 mph (27 km/h) for MX650, which
can be affected by conditions, such as rider weight, inclines, tire inflation and
battery charge level. Avoid excessive speeds that can be associated with
downhill rides.
Maintain a hold on the handlebars at all times. Do not touch the brakes or
motor on your motor bike when in use or immediately after riding, as these
parts can become very hot.
Razor recommends that children under the age of 14 not be permitted to use
the SX500/MX500 and that children under the age of 16 not be permitted
to use the MX650. This recommendation is based not just on age or weight
or height – it reflects consideration of expected maturity and skills as well
as physical size. The recommended rider age of 14 years or older for SX500/
MX500 and rider age of 16 years or older for MX650 are only estimates
and can be affected by the rider’s size, weight or skills – not every child 14
years old will be suited to the SX500/MX500 and not every child 16 years
old will be suite to the MX650. Certainly, any rider unable to fit comfortably
on the SX500/MX500/MX650 should not attempt to ride it, but a parent’s
decision to allow his or her child to ride these products should be
based on the child’s maturity, skill, and ability to follow rules. Razor
emphasizes that adults are strongly advised not to disregard Razor’s
recommendations or permit younger children to ride the SX500/
MX500/MX650.
Ride defensively. Watch out for potential obstacles that could catch your
wheel or force you to swerve suddenly or lose control. Be careful to avoid
pedestrians, skaters, skateboards, scooters, bikes, children or animals who
may enter your path, and respect the rights and property of others.
These electric motor bikes are intended for use on flat, dry surfaces, such as
pavement or level ground, without loose debris, such as sand, leaves, rocks
or gravel. Wet, slick, bumpy, uneven or rough surfaces may impair traction
and contribute to possible accidents. Do not ride your motor bike in mud, ice,
puddles or water. Watch out for potential obstacles that could catch your
wheel or force you to swerve suddenly or lose control. Avoid sharp bumps,
drainage grates, and sudden surface changes.
Do not attempt or do stunts or tricks on your electric motor bike. These motor
bikes are not made to withstand abuse from misuse, such as jumping, curb
grinding or any other type of stunts. Racing, stunt riding, or other maneuvers
also enhance risk of loss of control, or may cause uncontrolled rider actions
or reactions.
DO NOT EXCEED THE WEIGHT LIMIT OF 175 lb (79 kg) for SX500/MX500 and
220 lb (100 kg) for MX650. Rider weight alone also does not necessarily mean
a person’s size is appropriate to fit or maintain control of the SX500/MX500/
MX650. Keep these products away from small children and remember that
these products are intended for use only by persons who are, at a minimum,
completely comfortable and competent while operating these products.
Never allow more than one person at a time to ride the motor bike.
Do not ride at night or when visibility is limited.
1
SAFETY WARNINGS
Never use near steps or swimming pools.
Do not allow hands, feet, hair, body parts, clothing, or similar articles to
come in contact with moving parts, wheels, or drive train chain while the
motor is running.
Never use headphones, a cell phone or text when riding.
Never hitch a ride with a vehicle.
Do not ride your motor bike in wet or icy weather and never immerse the
motor bike in water, as the electrical and drive components could be damaged
by water or create other possibly unsafe conditions. Never risk damaging
surfaces, such as carpet or flooring, by use of an electric motor bike indoors.
PROPER RIDING ATTIRE
Always wear proper protective equipment, such as an approved safety helmet
(with chin strap securely buckled), elbow pads and kneepads. A helmet may be
legally required by local law or regulation in your area. A long-sleeved shirt,
long pants, and gloves are recommended. Always wear athletic shoes (lace-up
shoes with rubber soles) and keep shoelaces tied and out of the way of the
wheels, motor and drive system. Never ride barefooted or in sandals.
USING THE CHARGER
The charger supplied with the electric motor bike should be regularly
examined for damage to the cord, plug, enclosure and other parts. In the
event of such damage, the motor bike must not be charged until the charger
has been repaired or replaced.
Use only with the recommended charger.
Use caution when charging.
The charger is not a toy. Charger should be operated by an adult.
Do not operate charger near flammable materials.
Unplug charger and disconnect from motor bike when not in use.
Always disconnect from the charger prior to wiping down and cleaning your
motor bike with damp cloth.
FAILURE TO USE COMMON SENSE AND HEED THE ABOVE WARNINGS
INCREASES RISK OF SERIOUS INJURY. USE WITH APPROPRIATE
CAUTION AND SERIOUS ATTENTION TO SAFE OPERATION.
Need Help? Visit our web site for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service
contact information is listed at the back of this manual.
2
BEFORE YOU BEGIN
Remove contents from box. Remove the separators that protect the components from damage during shipping. Inspect
the contents of the box for scratches in the paint, dents or kinked cables that may have occurred during shipping.
Because the motor bike was 95 percent assembled and packed at the factory, there should not be any problems, even if
the box has a few scars or dents.
MAKE SURE POWER SWITCH IS TURNED “OFF” BEFORE CONDUCTING ANY ASSEMBLY OR
MAINTENANCE PROCEDURES.
Estimated Assembly and Set-Up Time
Razor recommends assembly by an adult with experience in bicycle mechanics.
Allow up to 30 minutes for assembly, not including initial charge time.
Allow up to 12 hours for charge (see page 6 for charging information).
Charger
(Note: Charger design may vary
from one shown)
WARNING: DO NOT USE
NON-RAZOR PRODUCTS WITH
YOUR RAZOR ELECTRIC MOTOR
BIKE. The motor bike has been built
to certain Razor design specifications.
The original equipment supplied at
the time of sale was selected on the
basis of its compatibility with the
frame, fork and all other parts. Certain
aftermarket products may not be
compatible and will void the warranty.
Brake Lever
3.
Front Fork
Product ID Locations:
Brake Lever
See locations to the left
1.
2.
3.
4.
Speed Control
Battery cover
Frame (underneath unit)
Charger
Box - side of UPC (not shown)
Brake Lever
Drive
Chain
2.
1.
Required Tools
Plastic Bag Contents:
•
•
•
•
•
5 mm and 6 mm
Allen wrenches
10 mm, 14 mm and 17 mm
wrenches
(MX500/MX650 Models)
Phillips screwdriver
10 mm, 17 mm and 19 mm
wrenches
(SX500 Model)
3
Spoke tightener
Charger
Handlebar Clamps
Front Axle Bolt
Tools
Owner’s Manual
ASSEMBLY AND SET-UP
Attaching the Handlebars
Tools required: 6 mm Allen wrench
1 Place the handlebars in the
handlebar clamps with tools
and manual.
Note: Handlebar clamps are
located in the plastic bag.
3 Adjust the brake lever adjuster
2 Align parallel to the fork and
to the proper place and tighten it
with the 5 mm Allen wrench.
tighten the bolts using a 6 mm
Allen wrench. When properly
tightened, the handlebars should
not move forward or backward.
Attaching the Front Fender
Note: Front fender design may vary.
Tools required: 10 mm wrench and 5 mm Allen wrench
1 Align fender with the hole in
the fork and insert the bolt. Tighten
securely using a 10 mm wrench
and 5 mm Allen wrench.
Attaching the Number Plate
Tools required: Phillips screwdriver
MX500/MX650 Models
Remove screw from front fork.
Align the number plate with the
hole in the fork and tighten with a
Phillips screwdriver.
SX500 Model
Slip the cables through the slit
on the top of the number plate.
Align the number plate with the
holes on the fork and snap on the
number plate.
Need Help? Visit our web site for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service
contact information is listed at the back of this manual.
4
ASSEMBLY AND SET-UP
Installing the Front Wheel
WARNING: Failing to
properly adjust and tighten the nuts
and bolts that affix the fork can
cause you to lose control and fall.
Tools required: 14 mm wrench and 17 mm wrench (MX500/MX650 Models)
17 mm wrench and 19 mm wrench (SX500 Model)
Fork
Fork
Axle Blot
Nut
Washer
Spacer
1 Position wheel in front fork and
slide disk brake into caliper.
Spacer
Washer
Nut
2 Slide axle through fork, spacer and wheel hub. When axle passes through
the other side of the wheel hub, add the other spacer, and slide though the
fork. Secure with washer and nut.
Note: Front axle is installed with the spacer between the fork and wheel for
all Dirt Rockets.
MX500/MX650 Models
SX500 Model
wrench, tighten the front wheel.
wrench, tighten the front wheel.
3 With a 14 mm and 17 mm
3 With a 17 mm and 19 mm
Inflating the Tires
Tires are inflated when shipped, but they invariably lose some pressure between the point of manufacturing
and your purchase.
WARNING:
Do not over inflate, as this could
damage tire or wheel.
Note: The pressurized air supplies
found at gasoline stations are
designed to inflate high-volume
automobile tires. If you decide to
use such an air supply to inflate your
motor bike tires, first make sure the
pressure gauge is working, then
use very short bursts to inflate to
the correct PSI. If you inadvertently
over-inflate the tire, release the
excess pressure immediately.
1
Using a bicycle-style tire
pump equipped for a Schradertype valve, inflate the front tire to
the correct PSI indicated on the
sidewall of the tire.
5
CHARGING THE BATTERY
Your electric motor bike may not have a fully charged battery; therefore you must charge the battery prior to use.
• Initial charge time: 12 hours.
• Recharge time: up to 12 hours, even if the light
turns green. Recommended maximum charging time
is 24 hours.
• Always charge the battery immediately after riding.
• Fully charge battery before storing for extended
periods of time.
• Unplug charger from the wall outlet when not in use.
• Failure to recharge battery periodically may result in a
battery that will not accept a charge.
• Make sure the power switch is turned OFF when
unit is not in use. If the power switch is left on for an
extended period of time, the battery may reach a stage
at which it will no longer hold a charge.
• To ensure long battery life, never store the product in
freezing or below freezing temperatures! Freezing will
permanently damage the battery.
• Run time: Up to 40 minutes of continuous ride time.
Run time may vary depending on riding conditions,
rider weight, climate, and/or proper maintenance.
• Battery life can vary depending on proper maintenance
and usage of the unit.
WARNING: Use ONLY
with the recommended charger.
Batteries are only to be charged
under adult supervision. The
charger is not a toy. Always
disconnect the charger before
wiping down and/or cleaning the
motor bike with a damp cloth.
The charger supplied with the
motor bike should be regularly
examined for damage to the cord,
plug, enclosure and other parts.
In the event of such damage, the
electric motor bike must not be
charged until it has been repaired
or replaced.
Chargers have built-in overcharge
protection to prevent battery from
being overcharged.
Charger
Note: If the charger gets warm
during regular use, this is a normal
response and is no cause for
concern. If your charger does not get
warm during use, it does not mean
that it is not working properly.
Note: Make sure power is turned
OFF when unit is not in use. If
the power switch is left on for
an extended period of time, the
battery may reach a stage at
which it will no longer hold a
charge.
1 Plug the charger into a wall
2
Maker sure power switch is in
the OFF position. Plug the charger
into the charger port. The light on
the charger should turn red during
charging then back to green when
charging is complete.
outlet. The light on the charger
should be green.
Note: If green light (LED) does not
light up, try a different outlet.
Wall outlet - Green
Wall outlet and unit - Red (charging)
Wall outlet and unit - Green (charged)
Note: Continue charging unit even if
light turns green prior to 12 hours.
WARNING: Failure to
recharge the battery at least once a
month may result in a battery that
will no longer accept a charge.
PRE-RIDE CHECKLIST
Brake
Safety Gear
Check the brakes for proper function. When you squeeze the
lever, the brake should provide positive braking action. Make
sure that brakes are not rubbing when the lever is released.
Always wear proper protective gear, such as an approved safety
helmet. Elbow pads and kneepads are recommended. Always wear
athletic shoes (lace-up shoes with rubber soles) and keep shoelaces
tied and out of the way of the wheels, motor and drive system.
NEVER RIDE BAREFOOTED OR IN SANDALS.
Tires
Periodically inspect the tires for excess wear and regularly
check the tire pressure. Reinflate as necessary.
Laws and Regulations
Always check and obey any local laws or regulations.
Frame, Fork and Handlebars
Check for cracks or broken connections. Although broken frames
are rare, it is possible for an aggressive rider to run into a curb
or object, and wreck and bend or break a frame. Get in the habit
of inspecting your motor bike on a regular basis.
Insurance
Do not assume that your existing insurance policies necessarily
provide coverage for motor bike use. Check with your insurance
company for information regarding insurance.
Hardware/Loose Parts
Before every ride, check all parts, such as nuts, bolts, cables,
fasteners, etc., to ensure they are secure and assembled
correctly. There should not be any unusual rattles or sounds
from loose parts or broken components. If the unit is damaged,
do not ride. Reference “Safety Warnings” on page 1 of
this manual.
Need Help? Visit our web site for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service
contact information is listed at the back of this manual.
6
REPAIR AND MAINTENANCE
Turn power switch “OFF” before beginning repair or maintenance:
• Read the instructions
• Remove charger plug
• Turn the power switch off
• Secure the unit under repair
• Exercise caution around
exposed parts
• Contact Razor customer service
if unsure about any repair or
maintenance
Adjusting the Brakes
Tools required: 5 mm Allen wrench
WARNING: The brake
is capable of causing the electric
motor bike to skid the tire throwing
an unsuspecting rider. Practice in
an open area free from obstacles
until you are familiar with the brake
function. Avoid skidding to a stop as
this can cause you to lose control or
damage the rear tire.
Testing the Brakes. To use
the brakes, squeeze the levers
to increase the pressure on
the brake. The brake levers are
fitted with a cable adjuster to
compensate for cable stretch and/
or to fine-tune the lever movement
to brake engagement. If brakes
are not engaging properly, follow
instructions for adjusting the brakes.
1 To adjust brake cable play,
thread the brake lever adjuster
in or out 1/4 to 1/2 turn until
the desired brake adjustment is
attained. Most adjustments are
complete at this step. If brake still
needs further adjustment, proceed
to step 2.
2 If the brake has too much
3 If the brake rotor is dragging on
slack, loosen the rear anchor
bolt with a 5 mm Allen wrench
and pull the brake wire tighter.
The distance of the brake wire
between the end of the cable and
the anchor bolt should be between
37 mm and 44 mm.
the brake pads, use your fingers to
twist the caliper adjuster in either
direction until rotor is centered
between pads.
Replacing the Fuse
3 Fuse boxes
1 Remove the seat fairing and
battery cover to locate the 3 fuse
boxes attached to the batteries.
WARNING: To prevent
shock, please follow the instructions
accordingly and do not skip any steps.
Amperage
number
2 Check all 3 fuses to see if the
3 Close the fuse cover and
fuse(s) have burnt out. Remove
any fuse that is damaged or
burnt out and replace with a
new one of equal amperage.
reattach the seat fairing.
Note: Amperage is located on
top of fuse.
7
REPAIR AND MAINTENANCE
Replacing the Chain and Tire
16-1
16-2
Tools required: Phillips screwdriver and two (2) 19 mm wrenches.
16-3
16-3
16-2
16-1
1 Loosen screws and remove
chain guard.
2 Using two 19 mm wrenches,
3 Push the chain tensioner down
loosen both axle nuts.
to loosen the chain and remove
the chain from the wheel sprocket
and motor sprocket. Push and
remove the wheel downward.
Note: Your hands will get greasy
doing this.
Note: the arrangement of the
hardware sequence:
Right Side (Throttle)
16-1 Nut
16-2 Washer
Frame
16-3 Spacer
Left Side (Brake)
16-1 Nut
16-2 Washer
Frame
16-3 Spacer
4 Install the new chain or wheel
by slipping the chain around the
axle. Slide the axle into the slots
on the frame. Slide the chain
tensioner down and maneuver the
chain onto the rear sprocket and
motor sprocket.
5
Reattach the chain guard.
Test ride and check. Readjust as
needed.
Need Help? Visit our web site for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service
contact information is listed at the back of this manual.
8
REPAIR AND MAINTENANCE
Spoke Tension
Spoke
Flange
Spoke
Nipple
27
28
Hub
Flange
4
Spoke
Flange
Rim
Nipple
1 Verify the spoke tension by shaking each spoke with your fingers. Spoke
3
2
WARNING: Regularly
check the spoke tension and retighten
the spokes whenever loose. If you
have any doubt, ask an experienced
motorcycle or bicycle mechanic to
inspect your spokes to determine if the
spokes need tightening or adjusting.
1
2 Start with spoke closest to the
should not be loose from hub. Look for any play between where the spoke
flanges attach to the hub. Try to turn the nipple using your fingers. You should
not be able to spin any nipple by hand. If one or more spokes is loose, all
spokes must be checked and need to be tightened with a spoke wrench.
tire valve stem and tighten each
nipple, in sequence, exactly 1/4
to 1/2 turn. A single 1/4 to 1/2
turn may not be enough to bring
the spokes into proper tension.
Continue tightening all spokes, no
more than 1/2 turn, in sequence
until all spokes are tight.
Note: More than a 1/2 turn each
can cause the wheel to become
distorted and wobbly, thus
permanently damaging the wheel.
Chain and Sprocket
Proper chain alignment must be maintained. The wheel must not be skewed. If the chain is noisy or running rough,
check the lubrication, tension and alignment of the sprockets, in that order.
9
WARNING: To avoid a
pinch or injury, keep fingers away
from moving sprockets and chain.
REPAIR AND MAINTENANCE
Battery Care and Disposal
Never store the product in freezing or below freezing temperatures! Freezing will permanently damage the battery.
Failure to recharge the battery at least once a month may result in a battery that will no longer accept a charge.
CONTAINS SEALED LEAD ACID BATTERIES. BATTERIES MUST BE RECYCLED.
Pb
Disposal: Your Razor product uses sealed lead-acid batteries which must be recycled or disposed of in an
environmentally safe manner. Do not dispose of a lead-acid battery in a fire; the battery may explode or leak. Do not
dispose of a lead-acid battery in your regular household trash. The incineration, land filling or mixing of sealed leadacid batteries with household trash is prohibited by law in most areas. Return exhausted batteries to a federal or state
approved lead-acid battery recycler or a local seller of automotive batteries. If you live in Florida or Minnesota, it is
prohibited by law to throw away lead-acid batteries in the municipal waste stream.
Charger
WARNING: If a battery leak
develops, avoid contact with the
leaking acid and place the damaged
battery in a plastic bag. Refer to the
disposal instructions at left. If acid
comes into contact with skin or eyes,
flush with cool water for at least 15
minutes and contact a physician.
WARNING: Battery posts,
terminals and related accessories
contain lead and lead compounds.
Wash your hands after handling.
The charger supplied with the electric motor bike should be regularly examined for damage to the cord, plug,
enclosure and other parts, and in the event of such damage, the product must not be charged until it has been
repaired or replaced.
Use ONLY with the recommended charger.
Wheels
Wheels and drive system are subject to normal wear and tear. It is the responsibility of the user to periodically inspect
wheels for excess wear and adjust and replace drive train components as required.
Replacement Parts
The most frequently requested replacement parts are available for purchase at some Razor retail partners.
For the complete selection of replacement parts visit shop.razor.com.
Repair Centers
For a list of authorized Razor service centers:
• Check online at www.razor.com.
• Additional Customer Service contact information is listed at the back of this manual.
Need Help? Visit our web site for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service
contact information is listed at the back of this manual.
10
TROUBLESHOOTING GUIDE
Unit should be fully charged prior to doing any troubleshooting and must be done by an adult ONLY.
Problem
Does not work
Possible Cause
Battery not fully charged
Solution
Charge unit for a full 12 hours.
Loose connection(s)
Check for loose connections/wires.
Check power to wall outlet and/or try a different outlet.
No longer works
The fuse will burn out and automatically shut off the power if the motor
is overloaded.
Burnt-out fuse
An excessive overload, such as too heavy a rider or too steep a hill, could
cause the motor to overheat. Replace the fuse(s) with a new one of
equal amperage. Correct the conditions that caused the fuse to burn out
and avoid repeatedly burning out fuse.
Motor or electrical switch damage
Contact your local Razor authorized service center for diagnosis and
repair.
Loose connection(s)
Check for loose connections/wires.
Check power to wall outlet and/or try a different outlet.
Check lights on charger:
Plugged into wall - Green
Plugged into wall & unit - Red (charging)
Plugged into wall & unit - Green (charging complete)
No lights/Blinking lights - Replace Charger
Charger not working
Secure unit, turn power ON with no weight on the unit, carefully lift up
back end and apply the throttle to engage the motor. If motor engages replace battery.
Short run time/runs slow
Battery will not hold a charge
If motor does not engage, but makes a clicking sound - Replace Battery.
If motor does not engage, no clicking sound - Replace Control Module.
Rider weight
Do not exceed the weight limit of 175 lb (79 kg) for SX500/MX500 and
220 lb (100 kg) for MX650.
Battery not fully charged
Charge unit for a full 12 hours.
Old/damaged battery
Check all connectors. Make sure the charger connector is tightly plugged
into the charging port, and that the charger is plugged into the wall.
Secure unit, turn power ON with no weight on the unit, carefully lift up
back end and apply the throttle to engage the motor. If motor engages replace battery.
Charge battery periodically when not in use.
Improper battery maintenance
Do not store unit in freezing or below freezing temperatures. Freezing
will permanently damage the battery and greatly reduce ride time. Refer
to page 6 “Charging the Battery”.
Tire is not properly inflated
Tire will lose some pressure over time. Verify correct tire pressure.
Brakes are not adjusted properly
Refer to “Adjusting the Brakes” on page 7.
11
TROUBLESHOOTING GUIDE
Problem
Runs intermittently
Possible Cause
Loose connection(s)
Solution
Check for loose connections/wires.
Motor or electrical switch damage
Contact your local Razor authorized service center for diagnosis and
repair.
Motor bike does not stop when
applying the brake
Brakes are not adjusted properly
Refer to “Adjusting the Brakes” on page 7
Motor bike makes loud noises or
grinding sounds
Chain is too dry
Apply a lubricant, such as 3 in 1 or Tri-Flow to the chain.
TM
TM
For more troubleshooting tips, a list of available replacement parts, or to locate an authorized Service Center in your area,
visit our website at www.razor.com or call toll free +1 866 467 2967 to speak to a live Customer Service Representative
Need Help? Visit our web site for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service
contact information is listed at the back of this manual.
12
PRODUCT PARTS
Keep your motor bike running for years with genuine Razor parts. Visit our website for more information on spare part availability.
(Illustrations may not reflect exact appearance of actual product. Specifications subject to change without notice.)
1. Handlebar grip (right/left)
2. Twist grip throttle
02-1 Sleeve
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
Front brake lever assembly (right)
Handlebar
Rear brake lever assembly (left)
Front fork
Front fender
1
5
8
Handlebar clamp (upper/lower)
Front wheel complete
Caliper brake (2)
Shock absorber
Control module
Battery (3- 12V/ 12Ah) w/ Fuse
SX500/MX500 motor (36V/500W)
MX650 motor (36V/650W)
4
3
15.
16.
17.
18.
19.
20.
21.
Kickstand
Rear wheel complete
Chain
Chain guard
Battery cover (left/right)
On/ Off switch
Charger port
22. Seat fairing
2
2-1
1
22
7
9
6
12
11
10
24
18
17
20
21
19
13
14
15
10
16
Need Help? Visit our web site for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service
contact information is listed at the back of this manual.
13
NOTICE: INSURANCE
YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR
ACCIDENTS INVOLVING THE USE OF THIS SCOOTER/ELECTRIC RIDE-ON
PRODUCT. TO DETERMINE IF COVERAGE IS PROVIDED, YOU SHOULD
CONTACT YOUR INSURANCE COMPANY OR AGENT.
FCC COMPLIANCE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance, could void the user’s authority to
operate the equipment.
WARRANTY
Razor Limited Warranty
The manufacturer is not liable for incidental or consequential loss or damage
due directly or indirectly to the use of this product.
The manufacturer warranties this product to be free of manufacturing defects
for a period of 90 days from date of purchase. This Limited Warranty does not
cover normal wear and tear, tires, tubes or cables, or any damage, failure or loss
caused by improper assembly, maintenance, storage or use of the Razor Dirt
Rocket SX500, MX500 and MX650.
Razor does not offer an extended warranty. If you have purchased an extended
warranty, it must be honored by the store at which it was purchased.
For your records, save your original sales receipt with this manual and write
the serial number below.
This Limited Warranty will be void if the product is ever:
• used in a manner other than for recreation or transportation;
• modified in any way;
• rented.
__________________________________________
CUSTOMER SERVICE CONTACT INFORMATION
Need Help? Visit our web site for replacement parts, product support, a list of authorized service centers in the US and customer service contact information
at www.razor.com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service
contact information is listed below:
AMERICAS
EUROPE, MIDDLE EAST, AFRICA
ASIA
Razor USA LLC
P.O. Box 3610
Cerritos, CA 90703
USA
Razor USA (Europe)
Handelsweg 2
2742 RD Waddinxveen
Netherlands
Razor USA (Asia)
P.O. Box 3610
Cerritos, CA 90703
USA
+1 866 467 2967
Monday - Friday
8:00 AM - 5:00 PM Pacific Time
customersupport@razorusa.com
+44 (0) 120 267 2702
+81 50 7579 6622
info@razor-asia.com
DISTRIBUTED IN THE UK BY:
DISTRIBUTED IN AUSTRALIA BY:
Re:creation Limited
2 Meadows Business Park
Station Approach, Blackwater
Camberley, Surrey GU17 9AB
United Kingdom
Funtastic Limited
Level 2, Tower 2, Chadstone Place
1341 Dandenong Road
Chadstone VIC 3148
Australia
+44 (0) 118 973 6222 Tel
+44 (0) 118 973 6220 Fax
sales@recreationltd.co.uk
+1 800 244 543
Printed in China for Razor USA LLC.
Copyright © 2003-2016 Razor USA, LLC. All rights reserved. Razor® and the Razor logo design are among the
registered trademarks of Razor USA LLC in the United States and/or select foreign countries. Dirt Rocket™ is a
trademark of Razor USA LLC.
15
US_161014
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