De Dietrich MODULENS AGC 15, AGC 25, AGC 35 Gas condensing boiler Modulens User Guide
De Dietrich MODULENS AGC 15, AGC 25, AGC 35 is a gas-fired floor-standing condensing boiler that offers a range of features to provide efficient and reliable heating and hot water for your home. With its advanced technology and user-friendly controls, the MODULENS AGC makes it easy to manage your comfort and energy consumption.
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User Guide
Gas fired floor-standing condensing boiler
AGC 10/15
AGC 15
AGC 25
AGC 35
Contents
1
General safety instructions .................................4
Recommendations ................................................5
Liabilities ...............................................................6
Manufacturer’s liability .............................................6
Installer’s liability .....................................................7
User’s liability ..........................................................7
Symbols used .......................................................8
Symbols used in the manual ...................................8
Symbols used on the equipment .............................8
Abbreviations ........................................................9
Certifications .......................................................10
Technical specifications ....................................10
Operating principle .............................................12
Gas/air setting .......................................................12
Combustion ...........................................................12
Main parts ............................................................13
Control panel .......................................................14
Description of the keys ..........................................14
Description of the display ......................................15
Browsing in the menus ..........................................17
Operating the appliance ..........................................................................19
Putting the appliance into operation ................19
Reading out measured values ...........................19
Changing the settings ........................................21
Setting the set point temperatures ........................21
Selecting the operating mode ...............................21
Forcing domestic hot water production .................22
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Contents
Setting the time and date ......................................23
Selecting a timer programme ................................24
Customising a timer programme ...........................24
Installation shutdown .........................................26
Antifreeze protection ..........................................26
Checking and maintenance .....................................................................28
General instructions ...........................................28
Periodic checks ..................................................28
Anti-hunting ........................................................30
Messages (Code type Bxx or Mxx) ....................30
Faults (Code type Lxx or Dxx) ...........................32
Energy-saving advice .........................................38
Recommendations ..............................................38
General ................................................................39
Warranty terms ...................................................39
10 Appendix – Information on the Ecodesign and Energy Labelling
Directives ..................................................................................................40
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AGC 10/15 AGC 15 AGC 25 AGC 35
1 Safety instructions
1.1
General safety instructions
1. Safety instructions
DANGER
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
CAUTION
4
The use of the boiler and system by you as the end-user must be limited to the operations described in this User Manual.
All other actions may only be undertaken by a qualified fitter/engineer.
4
Only qualified persons are authorised to assemble, install and maintain the installation.
DANGER
If you smell gas:
1. Do not use a naked flame, do not smoke, do not operate electrical contacts or switches
( doorbell, light, motor, lift, etc..).
2. Shut off the gas supply.
3. Open the windows.
4. Evacuate the premises.
5. Call your fitter.
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1. Safety instructions
1.2
Recommendations
AGC 10/15 AGC 15 AGC 25 AGC 35
DANGER
If you smell flue gases:
1. Switch the appliance off.
2. Open the windows.
3. Evacuate the premises.
4. Call your fitter.
DANGER
The installation and maintenance of the boiler must be undertaken by a qualified fitter/engineer in accordance with the information in the supplied Installation and Service Manual, doing otherwise may result in dangerous situations and/or bodily injury.
WARNING
Depending on the settings of the appliance:
4
The temperature of the flue gas conduits may exceed 60°C.
4
The temperature of the radiators may reach
85°C.
4
The temperature of the domestic hot water may reach 65°C.
CAUTION
Do not neglect to service the appliance:
4
For completely safe and optimum operation, you must have your boiler regularly serviced by an approved installer.
WARNING
Only qualified professionals are authorised to work on the appliance and the installation.
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AGC 10/15 AGC 15 AGC 25 AGC 35 1. Safety instructions
DANGER
For safety reasons, we recommended fitting smoke and CO alarms at suitable places in your home.
4
Regularly check the water pressure in the installation
(minimum pressure 0.8 bar, recommended pressure between 0.8 and 1.5 bar).
4
Keep the appliance accessible at all times.
4
Never remove or cover labels and rating plates affixed to the appliance. Labels and rating plates must be legible throughout the entire lifetime of the appliance.
4
The appliance should be on Summer or Antrifreeze mode rather than switched off to guarantee the following functions:
-
Anti blocking of pumps
-
Antifreeze protection
1.3
Liabilities
1.3.1.
Manufacturer’s liability
Our products are manufactured in compliance with the requirements of the various applicable European
Directives. They are therefore delivered with [ marking and all relevant documentation.
In the interest of customers, we are continuously endeavouring to make improvements in product quality.
All the specifications stated in this document are therefore subject to change without notice.
Our liability as the manufacturer may not be invoked in the following cases:
4
Failure to abide by the instructions on using the appliance.
4
Faulty or insufficient maintenance of the appliance.
4
Failure to abide by the instructions on installing the appliance.
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1. Safety instructions
1.3.2.
AGC 10/15 AGC 15 AGC 25 AGC 35
Installer’s liability
The installer is responsible for the installation and commissioning of the appliance. The installer must respect the following instructions:
4
Read and follow the instructions given in the manuals provided with the appliance.
4
Carry out installation in compliance with the prevailing legislation and standards.
4
Perform the initial start up and carry out any checks necessary.
4
Explain the installation to the user.
4
If a maintenance is necessary, warn the user of the obligation to check the appliance and maintain it in good working order.
4
Give all the instruction manuals to the user.
1.3.3.
User’s liability
To guarantee optimum operation of the appliance, the user must respect the following instructions:
4
Read and follow the instructions given in the manuals provided with the appliance.
4
Call on qualified professionals to carry out installation and initial start up.
4
Get your installer to explain your installation to you.
4
Ensure the Appliance is serviced in accordance with the manufacturer’s instructions by a suitable qualified person.
4
Keep the instruction manuals in good condition close to the appliance.
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AGC 10/15 AGC 15 AGC 25 AGC 35
2 About this manual
2.1
Symbols used
2. About this manual
D000241-C
2.1.1.
Symbols used in the manual
In these instructions, various danger levels are employed to draw the user’s attention to particular information. In so doing, we wish to safeguard the user’s safety, highlight hazards and guarantee correct operation of the appliance.
DANGER
Risk of a dangerous situation causing serious physical injury.
WARNING
Risk of a dangerous situation causing slight physical injury.
CAUTION
Risk of material damage.
Signals important information.
¼ Signals a referral to other instructions or other pages in the instructions.
2.1.2.
Symbols used on the equipment
4
~
Protective earthing
Alternating current
Before installing and commissioning the device, read carefully the instruction manuals provided.
Dispose of the used products in an appropriate recovery and recycling structure.
This appliance must be connected to the protective earth.
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2. About this manual
1
2.2
Abbreviations
2
M002628-A
AGC 10/15 AGC 15 AGC 25 AGC 35
Caution: danger, live parts.
Disconnect the mains power prior to any operations.
4
3CE
: Collective conduit for sealed boiler
4
DHW
: Domestic hot water
4
Interscenario switch
: Home automation switch that can be used to centralise and control several scenarios
4
Hi
: Lower heating value LHV (Nett)
4
Hs
: Higher heating value HHV (Gross)
4
PPS
: Polypropylene hardly inflammable
4
PCU
: Primary Control Unit - PCB for managing burner operation
4
PSU
: Parameter Storage Unit - Parameter storage for PCBs
PCU and SU
4
SCU
: Secondary Control Unit - control panel PCB
4
SU
: Safety Unit - Safety PCB
4
3WV
: 3-way valve
4
HL
: High Load - DHW tank with plate exchanger
4
SL
: Standard Load - DHW tank with coil
4
SHL
: Solar High Load - Solar DHW tank with plate exchanger
4
SSL
: Solar Standard Load - Solar DHW tank with coil
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AGC 10/15 AGC 15 AGC 25 AGC 35
3 Technical specifications
3. Technical specifications
3.1
Certifications
3.2
Technical specifications
CE identification no
CE-0085CM0178
NOx classification
6
Type of connection Chimney: B
23
, B
33
Flue gas outlet: C
13(x)
C
93(x)
, C
33(x)
, C
43(x)
, C
53
, C
83(x)
,
Boiler type
General
Nominal output (Pn)
Heating System (80/60 °C)
Nominal output (Pn)
Heating System (50/30 °C)
Nominal output (Pn)
Heating System (40/30 °C)
Nominal input (Qn)
Heating System (Hi)
Nominal input(Qn)
Heating System (Hs)
Nominal input (Qnw)
DHW System (Hi)
Nominal input (Qnw)
DHW System (Hs)
Heating efficiency under full load (Hi)
(80/60 °C)
Heating efficiency under full load (Hi)
(50/30 °C)
Heating efficiency under partial load
(Hi) (Return temperature 60°C)
-
-
Heating efficiency under partial load
(EN 92/42) (Return temperature
30°C)
-
Data on the gases and combustion gases
Gas consumption - Natural gas H
(G20)
Gas consumption - Natural gas L
(G25)
Gas consumption - Propane G31 minimummaximum minimummaximum
Mass flue gas flow rate minimummaximum minimummaximum minimummaximum minimummaximum minimummaximum minimummaximum minimummaximum minimummaximum
minimummaximum
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% kW kW kW kW
%
%
% m
3
/h m
3
/h m
3
/h kg/h
AGC 10/15 AGC 15 AGC 25 AGC 35
3,0 - 10,4 3,0 - 14,9 5,0 - 24,8 6,3 - 34,8
3,4 - 11,2 3,4 - 15,8 5,6 - 25,5 7,0 - 35,9
3,4 - 16,0 3,4 - 16,0 5,6 - 25,9 7,0 - 36.4
3,1 - 10,5 3,1 - 15,0 5,2 - 25,0 6,5 - 35,1
3,4 - 11,7 3,4 - 16,7 5,8 - 27,8 7,2 - 39,0
3,1 - 15,0 3,1 - 15,0 5,2 - 29,3 6,5 - 35,1
3,4 - 16,7 3,4 - 16,7 5,8 - 32,6 7,2 - 39,0
99,3 99,3 99,2 99,1
107,0
94,9
110,2
105,3
94,9
110,2
102,0
96,1
110,1
102,2
96,3
110,6
0,33 - 1,59 0,33 - 1,59 0,55 - 3,10 0,69 - 3,71
0,38 - 1,85 0,38 - 1,85 0,64 - 3,61 0,80 - 4,32
0,13 - 0,61 0,13 - 0,61 0,21 - 1,20 0,27 - 1,44
5,3 - 25,2 5,3 - 25,2 8,9 - 49,3 11,1 - 57,3
10
3. Technical specifications
Boiler type
Flue gas temperature
Maximum counter pressure
Characteristics of the heating circuit
minimummaximum
Water content (ex expansion vessel)
Water operating pressure
Water operating pressure (PMS)
Water temperature
Operating temperature minimum maximum maximum maximum
Electrical characteristics
Power supply voltage
Power consumption - Full load
Electrical protection index
Other characteristics
Weight (empty) maximum
AGC 10/15 AGC 15 AGC 25 AGC 35
°C
Pa
AGC 10/15 AGC 15
30 - 65
80
30 - 65
80
AGC 25
30 - 80
130
AGC 35
30 - 75
140 l 1,9 1,9 1,9 2,5 kPa (bar (MPa)) 80 (0,8) 80 (0,8) 80 (0,8) 80 (0,8) kPa (bar (MPa)) 300 (3,0) 300 (3,0) 300 (3,0) 300 (3,0)
°C
°C
110
90
110
90
110
90
110
90
VAC
W kg
230
101
IP21
56
230
101
IP21
56
230
116
IP21
56
230
132
IP21
50
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AGC 10/15 AGC 15 AGC 25 AGC 35
4 Description
4.1
Operating principle
4. Description
4.1.1.
Gas/air setting
Air is sucked in by the fan and the gas injected into the venturi attached to the fan inlet. The fan rotation speed modulates and adapts to thermal energy requirements thanks to the temperatures measured by the various sensors. The gas and air are mixed in the venturi, which enables operation at a constant ratio. The noise of the venturi is absorbed by a silencer attached to its inlet. The gas/air mixture is carried to the burner in the top of the exchanger, guided by the premix channel.
4.1.2.
Combustion
The burner heats the heating water circulating in the heat exchanger. At a return temperature lower than around 55°C, the flue gases cool down to a temperature lower than the dew point, thus causing the condensation of the water vapour contained in the flue gases in the lower section of the heat exchanger. The heat released during this condensation process (the latent heat or condensing heat) is also transferred to the heating water. The cooled combustion gases are evacuated via the combustion gas outlet flue. The condensation water is evacuated via a condensate trap.
15/03/2016 - 300026080-001-07 12
5
6
7
4. Description
4.2
Main parts
4 3 2 1
8
AGC 10/15 AGC 15 AGC 25 AGC 35
19
18
17
16
15
14
13
12
11
10
9
C003072-C
13
14
15
16
9
10
11
12
17
18
19
7
8
5
6
3
4
1
2
Flue gas discharge pipe
Flue gas measuring point
Heat exchanger
Ignition/ionization electrode
Box for the control PCBs
Control panel
Command module
Water pressure sensor
Circulation pump
Hydroblock
3-way valve
Safety valve
Casing
Expansion vessel
Combined venturi and gas valve unit
Fan
Air intake silencer
Mixer pipe
Automatic air vent
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AGC 10/15 AGC 15 AGC 25 AGC 35
4.3
Control panel
4. Description
4.3.1.
Description of the keys
A
B
C
0 2 4 6 8 10 12 14 16 18 20 22 24 bar p b
AUTO x c
( ' g m r j
M t
STD
D
A
B
C
D
E
F
E
F
Temperature setting key (heating, DHW, swimming pool)
Operating mode selection key
DHW override key
Key to access the parameters reserved for the installer
Keys on which the function varies as and when selections are made
Rotary setting button:
4
Turn the rotary button to scroll through the menus or modify a value
4
Press the rotary button to access the selected menu or confirm a value modification
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4. Description
4.3.2.
AGC 10/15 AGC 15 AGC 25 AGC 35
Description of the display
0 2 4 6 8 10 12 14 16 18 20 22 24 bar r p b
AUTO x c
( ' g m r j
L t
STD
0 2 4 6 8 10 12 14 16 18 20 22 24 n
Key functions
>
(
’
?
f
STD
b v j
ESC
t
Access to the various menus
Used to scroll through the menus
Used to scroll through the parameters
The symbol is displayed when help is available
Used to display the curve of the parameter selected
Reset of the time programmes
Selection of comfort mode or selection of the days to be programmed
Selection of reduced mode or deselection of the days to be programmed
Back to the previous level
Back to the previous level without saving the modifications made
Manual reset n
Flame output level
The whole symbol flashes: The burner starts up but the flame is not yet present
Part of the symbol flashes: Output is increasing bar p b
AUTO x c g m r j
M t
STD
Steady symbol: The required output has been reached
Part of the symbol flashes: Output is dropping
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AGC 10/15 AGC 15 AGC 25 AGC 35 bar
0 2 4 6 8 10 12 14 16 18 20 22 24 p b
AUTO x c g m r j
M t
STD
0 2 4 6 8 10 12 14 16 18 20 22 24
4. Description n
Solar (If connected)
u
The solar load pump is running
The top part of the tank is reheated to the tank set point
The entire tank is reheated to the tank set point
The entire tank is reheated to the solar tank set point
The tank is not loaded - Presence of the solar control system n
Operating modes
p b
Summer mode: The heating is off. Domestic hot water continues to be produced
WINTER mode: Heating and domestic hot water working bar p b
AUTO x c g m r j
M t
STD bar
0 2 4 6 8 10 12 14 16 18 20 22 24 p b
AUTO x c g m r j
M t
STD
AUTO
Operation in automatic mode according to the timer programme x
Comfort mode: The symbol is displayed when a DAY override (comfort) is activated
4
Flashing symbol: Temporary override
4
Steady symbol: Permanent override m
Reduced mode: The symbol is displayed when a NIGHT override (reduced) is activated
4
Flashing symbol: Temporary override
4
Steady symbol: Permanent override g m
Holiday mode: The symbol is displayed when a HOLIDAY override (antifreeze) is activated
4
Flashing symbol: Holiday mode programmed
4
Steady symbol: Holiday mode active
Manual mode: The boiler operates with the displayed set point. All of the pumps operate. The 3-way valves are not controlled.
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4. Description bar
0 2 4 6 8 10 12 14 16 18 20 22 24 p b
AUTO x c g m r j
M t
STD
0 2 4 6 8 10 12 14 16 18 20 22 24
AGC 10/15 AGC 15 AGC 25 AGC 35 n
System pressure bar
l
Pressure indicator: The symbol is displayed when a water pressure sensor is connected.
4
Flashing symbol: The water pressure is insufficient.
4
Steady symbol: The water pressure is sufficient.
Water pressure level
4
4
R : 0,9 to 1,1 bar
E : 1,2 to 1,5 bar
4
Z : 1,6 to 1,9 bar
4
A : 2,0 to 2,3 bar
4 l : > 2,4 bar n
Domestic Hot Water override
A bar is displayed when a DHW override is activated:
4
Flashing bar: Temporary override
4
Steady bar: Permanent override bar p b
AUTO x c g m r j
M t
STD n
Other information
bar
0 2 4 6 8 10 12 14 16 18 v c
1
2
r p b
1
2
#MEASURES
#CHOICE TIME PROG.
#TIME PROGRAM
#SETTING
#TIME .DAY
AUTO x c g m r j
L
20
( '
STD t
22 24
4.3.3.
Browsing in the menus
a
1. To select the desired menu, turn the rotary button.
2. To access the menu, press the rotary button.
To go back to the previous display, press the key j
.
17 bar
AUTO x c
14 16 18 v
1
2
c
1
2
r
0 2 4 6 8 10 12
CURRENT PROG.B
CURRENT PROG.C
p b g m r j
L
20
( '
STD t
22
P2
P3
24
C002220-B-04 a
3. To select the desired parameter, turn the rotary button.
4. To modify the parameter, press the rotary button.
To go back to the previous display, press the key j
.
C002221-C-04
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AGC 10/15 AGC 15 AGC 25 AGC 35 bar v
1
2
c
1
2
r
0 2 4 6 8 10 12 14 16 18 20
CURRENT PROG.C
"Choice of the timeprogram applied C"
p b
AUTO x c g m r j
L
( '
STD t
22
P4
24 a
5. To modify the parameter, turn the rotary button.
6. To confirm, press the rotary button.
To cancel, press key h
.
4. Description
0 2 4 6 8 10 12 14 16 18 20 22 24 bar v
1
2
c
1
2
r p b
AUTO x c
( ' g m
STD r j
M t
C002222-C-04
7. To go back to the main display, press key j
2 times.
It is possible to use the
(
and
’
keys instead of the rotary button.
C002224-D-04
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5. Operating the appliance
5 Operating the appliance
AGC 10/15 AGC 15 AGC 25 AGC 35
5.1
Putting the appliance into operation
1. Turn on the boiler using the on/off switch.
8 20 22 24
0 l
bar p b
0 2 4 6 x c
8 10 g m
12 14 r
16 18 20 22 v
1
2
1
c
2
r
LANGUE
Français - Deutsch - English -
Italiano - Espanol - Nederlands
- Pycck - Polski - Türk -
FRANCAIS
24
( '
STD t
C003159-B
C002286-C
2. The first time the boiler is powered up, the
LANGUAGE
menu is displayed. Select the desired language by turning the rotary button.
3. To confirm, press the rotary button.
The boiler will begin an automatic venting-programme (which lasts approx. 3 minutes) and will do this every time the power supply is isolated. If there is a problem, the error is displayed on the screen.
4. Check the water pressure in the installation shown on the control panel display.
If the water pressure is lower than 0,8 bar, more water should be added. If necessary, top up the water level in the heating system (recommended hydraulic pressure between 1,5 and 2,0 bar).
5.2
Reading out measured values
0 bar v
1
2
c
1
2
r p b
AUTO x c
(
2 4 6 8 10 12 14 16 18 20 22
SUNDAY 11:45
24
' g m
STD r j
M t
C002219-D-04
The various values measured by the appliance are displayed in the
#MEASURES
menu.
1. To access user level: Press the
>
key.
2. Select the menu
#MEASURES
.
4
Turn the rotary button to scroll through the menus or modify a value.
4
Press the rotary button to access the selected menu or confirm a value modification.
¼
For a detailed explanation of menu browsing, refer to
the chapter: "Browsing in the menus", page 17.
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AGC 10/15 AGC 15 AGC 25 AGC 35 5. Operating the appliance
User level - #MEASURES Menu
Parameter
OUTSIDE TEMP.
ROOMTEMP.A
(1)
ROOMTEMP.B
(1)
ROOMTEMP.C
(1)
BOILER TEMP
PRESSURE
WATER TEMP.
(1)
TEMP DHW INST
(1)
STOR.TANK.TEMP
(1)
Description
Outside temperature
Room temperature of circuit A
Room temperature of circuit B
Room temperature of circuit C
Water temperature in the boiler
Water pressure in the installation
Water temperature in the DHW tank
Instant hot water temperature
Water temperature in the storage tank
Unit
°C
°C
°C
°C
°C bar (MPa)
°C
°C
°C
SWIMMING P.T.B
(1)
SWIMMING P.T.C
(1)
OUTLET TEMP.B
(1)
OUTLET TEMP.C
(1)
TEMP.SYSTEM
(1)
T.DHW BOTTOM
(1)
TEMP.TANK AUX
(1)
DHW A TEMP.
(1)
TEMP.SOL.TANK
(1)
SOLAR.COLL.T.
(1)
SOLA.ENERGY
(1)
Water temperature of the swimming pool on circuit B
Water temperature of the swimming pool on circuit C
Temperature of the flow water in circuit B
Temperature of the flow water in circuit C
Temperature of the system flow water if multi-generator
Water temperature in the bottom of the DHW tank
Water temperature in the second DHW tank connected to the AUX circuit
Water temperature in the second DHW tank connected to circuit A
Temperature of the hot water produced by solar power (TS)
Solar panel temperature (TC)
Solar energy accumulated in the tank
°C
°C
°C
°C
°C
°C
°C
°C
°C
°C kWh
BACK TEMP
FAN SPEED
POWER
CURRENT
(µA)
HEATCONS.
(2)
DHW CONS.
(2)
Temperature of the boiler return water °C
Fan rotation speed rpm
Instantaneous boiler output (0%: Burner off or running at minimum output) %
Ionization current
Energy consumed by the boiler in heating mode (estimated value)
µA kWh
Energy consumed by the boiler in DHW mode (estimated value) kWh
NB IMPULS.
RUNTIME
Number of burner starts (not restartable)
The meter is incremented by 8 every 8 start-ups
Number of burner operation hours (not restartable)
The meter is incremented by 2 every 2 hours
Voltage at input 0-10 V h
IN 0-10V
(1) V
SEQUENCE
CTRL
Control system sequence
Software control number
(1) The parameter is only displayed for the options, circuits or sensors actually connected.
(2) The parameter is only displayed if the function is activated (parameter
ENERGY METER
in the
#CONFIGURATION
menu)
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5. Operating the appliance
5.3
Changing the settings
AGC 10/15 AGC 15 AGC 25 AGC 35
5.3.1.
Setting the set point temperatures
C
Menu
Parameter
DAY TEMP.A
NIGHT TEMP.A
DAY TEMP.B
(1)
NIGHT TEMP.B
(1)
DAY TEMP.C
(1)
NIGHT TEMP.C
(1)
DHW TEMP.
(1)
TEMP.TANK AUX
(1)
DHW A TEMP.
(1)
TEMP.SOL.TANK
(1)
(2)
Adjustment range Description
5 to 30 °C
5 to 30 °C
5 to 30 °C
Desired room temperature in comfort periods on circuit A
Desired room temperature in reduced periods on circuit A
Desired room temperature in comfort periods on circuit B
5 to 30 °C
5 to 30 °C
5 to 30 °C
10 to 80 °C
10 to 90 °C
10 to 90 °C
20 to 80 °C
Desired room temperature in reduced periods on circuit B
Desired room temperature in comfort periods on circuit C
Desired room temperature in reduced periods on circuit C
Desired domestic hot water temperature in the DHW circuit
Factory setting
20 °C
16 °C
20 °C
16 °C
20 °C
16 °C
55 °C
Desired domestic hot water temperature in the auxiliary circuit 55 °C
Desired domestic hot water temperature in circuit A 55 °C
Maximum load temperature of the tank’s solar zone 65 °C
SWIMMING P.T.B
(1)
SWIMMING P.T.C
(1)
HG / 0.5 to 39 °C Desired temperature for swimming pool B
HG / 0.5 to 39 °C Desired temperature for swimming pool C
20 °C
20 °C
WATER T.NIGHT
10 to 80 °C
WATER T.NIGHTAUX
10 to 90 °C
WATER T.NIGHT.A
10 to 90 °C
Desired domestic hot water temperature in the DHW circuit 10 °C
Desired domestic hot water temperature in the auxiliary circuit 10 °C
Desired domestic hot water temperature in circuit A
(1) The parameter is only displayed for the options, circuits or sensors actually connected.
(2) The menu is only displayed if the solar control system is connected
10 °C
5.3.2.
Selecting the operating mode
MODE
To select an operating mode, proceed as follows:
1. Press the
MODE
key.
2. To select the desired parameter, turn the rotary button.
3. To modify the parameter, press the rotary button.
To go back to the previous display, press the key j
.
4. To modify the parameter, turn the rotary button.
5. To confirm, press the rotary button.
To cancel, press key h
.
C002267-A
21 15/03/2016 - 300026080-001-07
AGC 10/15 AGC 15 AGC 25 AGC 35 5. Operating the appliance
MODE Menu
Parameter Adjustment range Description Factory setting
AUTOMATIQUE
DAY
NIGHT
HOLIDAYS
7/7, xx:xx
7/7, xx:xx
7/7, 1 to 364
The comfort ranges are determined by the timer programme.
Comfort mode is forced until the time indicated or all the time (7/7). Present time + 1 hour
Reduced mode is forced until the time indicated or all the time
(7/7).
The antifreeze mode is active on all boiler circuits.
Number of days’ holiday: xx heating OFF: xx:xx
(1)
Restarting: xx:xx
(1)
(1)
Present time + 1 hour
Present date + 1 day
SUMMER
MANUEL
The heating is off.
Domestic hot water continues to be produced.
The generator operates according to the set point setting. All of the pumps operate. Option of setting the set point by simply turning the rotary button.
FORCE AUTO
(2)
YES
/
NO
An operating mode override is activated on the remote control
(option).
To force all circuits to run on
AUTOMATIQUE
mode, select
YES
.
(1) The start and end days and the number of days are calculated in relation to each other.
(2) The parameter is only displayed if a room sensor is connected.
5.3.3.
Forcing domestic hot water production
MODE
To force domestic hot water production, proceed as follows:
1. Press the r
key.
2. To select the desired parameter, turn the rotary button.
3. To modify the parameter, press the rotary button.
To go back to the previous display, press the key j
.
4. To modify the parameter, turn the rotary button.
5. To confirm, press the rotary button.
To cancel, press key h
.
C002268-A r
Menu
Parameter Description Factory setting
AUTOMATIQUE
The domestic hot water comfort ranges are determined by the timer programme.
COMFORT
Domestic hot water comfort mode is forced until the time indicated or all the time (7/7). Present time + 1 hour
15/03/2016 - 300026080-001-07 22
5. Operating the appliance
5.3.4.
AGC 10/15 AGC 15 AGC 25 AGC 35
Setting the contrast and lighting on the display
0 bar v
1
2
c
1
2
r p b
AUTO x c
(
2 4 6 8 10 12 14 16 18 20 22
SUNDAY 11:45
24
' g m
STD r j
M t
C002219-D-04
1. To access user level: Press the
>
key.
2. Select the menu
#SETTING
.
4
Turn the rotary button to scroll through the menus or modify a value.
4
Press the rotary button to access the selected menu or confirm a value modification.
¼
For a detailed explanation of menu browsing, refer to
the chapter: "Browsing in the menus", page 17.
3. Set the following parameters:
User level - #SETTING Menu
Parameter
CONTRAST DISP.
BACK LIGHT
Adjustment range Description
COMFORT
ECO
Adjusting the display contrast.
The screen is illuminated continuously in daytime periods.
The screen is illuminated for 2 minutes whenever pressed.
Factory setting Customer setting
ECO
5.3.5.
Setting the time and date
0 bar v
1
2
c
1
2
r p b
AUTO x c
(
2 4 6 8 10 12 14 16 18 20 22
SUNDAY 11:45
24
' g m
STD r j
M t
C002219-D-04
1. To access user level: Press the
>
key.
2. Select the menu
#TIME .DAY
.
4
Turn the rotary button to scroll through the menus or modify a value.
4
Press the rotary button to access the selected menu or confirm a value modification.
¼
For a detailed explanation of menu browsing, refer to
the chapter: "Browsing in the menus", page 17.
3. Set the following parameters:
User level - #TIME .DAY Menu
(1)
Parameter Adjustment range Description
HOURS
MINUTE
DAY
DATE
0 to 23
0 to 59
Monday to Sunday
1 to 31
Hours setting
Minutes setting
Setting the day of the week
Day setting
MONTH
YEAR
January to December Month setting
2008 to 2099
SUM.TIME AUTO
MANU
Year setting automatic switch to summer time on the last Sunday in March and back to winter time on the last Sunday in October.
for countries where the time change is done on other dates or is not in use.
(1) According to the configuration
AUTO
Factory setting Customer setting
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AGC 10/15 AGC 15 AGC 25 AGC 35
5.3.6.
5. Operating the appliance
Selecting a timer programme
0 bar v
1
2
c
1
2
r p b
AUTO x c
(
2 4 6 8 10 12 14 16 18 20 22
SUNDAY 11:45
24
' g m
STD r j
M t
C002219-D-04
1. To access user level: Press the
>
key.
2. Select the menu
#CHOICE TIME PROG.
.
4
Turn the rotary button to scroll through the menus or modify a value.
4
Press the rotary button to access the selected menu or confirm a value modification.
¼
For a detailed explanation of menu browsing, refer to
the chapter: "Browsing in the menus", page 17.
3. To select the desired parameter.
4. Assign the desired timer programme (P1 to P4) to the circuit with the rotary button.
User level - #CHOICE TIME PROG. Menu
Parameter Adjustment range Description
CURRENT PROG.A
P1 / P2 / P3 / P4
CURRENT PROG.B
CURRENT PROG.C
P1 / P2 / P3 / P4
P1 / P2 / P3 / P4
Comfort programme activated
(Circuit A)
Comfort programme activated
(Circuit B)
Comfort programme activated
(Circuit C)
5.3.7.
Customising a timer programme
0 bar v
1
2
c
1
2
r p b
AUTO x c
(
2 4 6 8 10 12 14 16 18 20 22
SUNDAY 11:45
24
' g m r j
M
STD t
C002219-D-04
1. To access user level: Press the
>
key.
2. Select the menu
#TIME PROGRAM
.
4
Turn the rotary button to scroll through the menus or modify a value.
4
Press the rotary button to access the selected menu or confirm a value modification.
¼
For a detailed explanation of menu browsing, refer to
the chapter: "Browsing in the menus", page 17.
3. To select the desired parameter.
User level - #TIME PROGRAM Menu
Parameter
TIME PROG.A
TIME PROG.B
TIME PROG.C
TIME PROG.DHW
TIME PROG.AUX
Time schedule Description
PROG P2 A
PROG P3 A
PROG P4 A
Timer programme for circuit A
PROG P2 B
PROG P3 B
PROG P4 B
Timer programme for circuit B
PROG P2 C
PROG P3 C
PROG P4 C
Timer programme for circuit C
DHW circuit timer programme
Auxiliary circuit timer programme
15/03/2016 - 300026080-001-07 24
5. Operating the appliance bar
0 2 4 6 8 10 12 14 16 18 20 22 v
1
2
c
1
2
r
PROG P2 C
Mo Tu We Th Fr Sa Su
"Display of the timeprogram.
To continuepush on the button"
p b
AUTO x c g m r j
L
24
( '
STD t a
AGC 10/15 AGC 15 AGC 25 AGC 35
4. To select a timer programme to be modified.
5.
To select to days for which the timer programme is to be modified
:
Turn the rotary button to the left until you reach the day desired.
To confirm, press the rotary button.
bar
0 2 4 6 8 10 12 14 16 18 20 v c
1
2
r p b
1
2
PROG P2 C
Mo Tu We Th Fr Sa Su
"Select the days to program"
AUTO x c g m r j
L
22
(
'
STD t
24
C002228-B-04 a
6.
b
:
Day selection
Press key b
/ v
until the symbol b
is displayed.
Turn the rotary button to the right to select the day(s) desired.
v
:
Cancelling the day selection
Press key b
/ v
until the symbol v
is displayed.
Turn the rotary button to the right to cancel selection of the relevant day(s).
7. When the days desired for the programme have been selected, press the rotary button to confirm.
06:00
bar
0 2 4 6 8 10 12 14 16 18 20 v
1
2
c
1
2
r
PROG P2 C 06:00
Mo Tu We Th Fr Sa Su
Set the time program.
p b
AUTO x c g m r j
L
22
( '
STD t
24
C002229-C-04 a
8.
To define the timer ranges for the comfort mode and reduced mode
:
Turn the rotary button to the left until
0:00
is displayed. The first segment of the graphic bar for the timer programme flashes.
9.
b
:
Comfort mode selection
Press key b
/ v
until the symbol b
is displayed.
To select a comfort time range, turn the rotary button to the right.
v
:
Reduced mode selection
Press key b
/ v
until the symbol v
is displayed.
To select a reduced time range, turn the rotary button to the right.
10.When the times for the comfort mode have been selected, press the rotary button to confirm.
C002230-E-04
User level - #TIME PROGRAM Menu
TIME PROG.A
Day Comfort periods / Filling enabled:
P1
_______________
P2 _______________ P3 _______________ P4 _______________
Monday 6:00 to 22:00
Tuesday 6:00 to 22:00
Wednesday 6:00 to 22:00
Thursday 6:00 to 22:00
Friday
Saturday
Sunday
6:00 to 22:00
6:00 to 22:00
6:00 to 22:00
25 15/03/2016 - 300026080-001-07
AGC 10/15 AGC 15 AGC 25 AGC 35 5. Operating the appliance
User level - #TIME PROGRAM Menu
Day Comfort periods / Filling enabled:
P1
_______________
TIME PROG.B
Monday
Tuesday
6:00 to 22:00
6:00 to 22:00
Wednesday 6:00 to 22:00
Thursday
Friday
Saturday
6:00 to 22:00
6:00 to 22:00
6:00 to 22:00
TIME PROG.C
Sunday
Monday
Tuesday 6:00 to 22:00
Wednesday 6:00 to 22:00
Thursday
Friday
Saturday
Sunday
TIME PROG.DHW
Monday
Tuesday
6:00 to 22:00
6:00 to 22:00
6:00 to 22:00
6:00 to 22:00
6:00 to 22:00
6:00 to 22:00
Wednesday
Thursday
Friday
Saturday
Sunday
TIME PROG.AUX
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
P2 _______________ P3 _______________ P4 _______________
5.4
Installation shutdown
CAUTION
Do not switch off the mains supply to the appliance. If the central heating system is not used for a long period, we recommend activating the
HOLIDAYS
mode (to ensure the anti-grip of the heating pump).
5.5
Antifreeze protection
15/03/2016 - 300026080-001-07
When the heating water temperature in the boiler is too low, the integrated boiler protection system starts up. This protection functions as follows:
4
If the water temperature is lower than 7°C, the heating pump starts up.
26
5. Operating the appliance AGC 10/15 AGC 15 AGC 25 AGC 35
4
If the water temperature is lower than 4°C, the boiler starts up.
4
If the water temperature is higher than 10°C, the boiler shuts down and the circulation pump continues to run for a short time.
4
If the water temperature in the storage tank is less than 4°C, it is reheated to its set point.
CAUTION
4
The antifreeze protection does not function if the appliance is switched off.
4
The integrated protection system only protects the boiler, not the installation. To protect the installation, set the appliance to
HOLIDAYS
mode.
The
HOLIDAYS
mode protects:
4
The installation if the outside temperature is lower than 3°C
(factory setting).
4
The room temperature if a remote control is connected and the room temperature is lower than 6 °C (factory setting).
4
The domestic hot water tank if the tank temperature is lower than 4 °C (the water is reheated to 10 °C).
To configure the holidays mode: ¼
See chapter: "Selecting the operating mode", page 21.
27 15/03/2016 - 300026080-001-07
AGC 10/15 AGC 15 AGC 25 AGC 35
6 Checking and maintenance
6. Checking and maintenance
6.1
General instructions
0 2 4 6 8 10 12 14 16 18 20 22
SUNDAY 11:45
24 bar v
1
2
TEMP. : 68°
c
1
2
r
PCU COM.FAIL D27
p b
AUTO x c g m
( '
STD r j
M t
The boiler does not require a lot of maintenance. Nevertheless, we recommend having the boiler inspected and serviced at regular intervals.
4
Maintenance and cleaning of the boiler must be carried out at least once a year by a qualified technician.
4
Have the flues swept
at least once a year
or more, depending on the regulations in force in your country.
CAUTION
4
Maintenance operations must be done by a qualified engineer.
4
We recommend taking out a maintenance contract.
4
Only original spare parts must be used.
4
Make certain that the flues and chimneys are connected, in good condition and not blocked.
4
Do not modify nor block the condensate outlet(s).
4
If a neutralisation system is installed, follow the instructions delivered with the neutralisation system for cleaning and servicing of this system.
The boiler displays a message whenever maintenance is necessary.
1. When the message,
REVISION
, is displayed, press
?
to display the installer’s telephone number (only if the installer has input this parameter).
2. Contact the fitter.
3. Ensure the Appliance is serviced in accordance with the manufacturer’s instructions by a suitable qualified person.
C002302-D-04
6.2
Periodic checks
15/03/2016 - 300026080-001-07
4
Check the water pressure in the installation (
MEASURE
mode).
If the water pressure is lower than 0,8 bar, more water should be added. If necessary, top up the water level in the heating system (recommended hydraulic pressure between 1,5 and 2,0 bar).
28
6. Checking and maintenance AGC 10/15 AGC 15 AGC 25 AGC 35
4
Carry out a visual check for the presence of any water leaks.
T001507-B
1
2
4
T000181-B
4
Open and close the radiator valves several times a year (this prevents the valves from seizing up).
4
Clean the outside of the boiler using a damp cloth and a light detergent.
CAUTION
Only a qualified professional is authorised to clean the inside of the boiler.
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AGC 10/15 AGC 15 AGC 25 AGC 35
7 Troubleshooting
7. Troubleshooting
7.1
Anti-hunting
When the boiler is in Anti-short-cycle operating mode, the symbol
?
flashes.
1. Press the "?" key.
The message
Operation assured when the restart temperature will be reached
is displayed.
This message is not an error message but an item of information.
7.2
Messages (Code type Bxx or Mxx)
In the case of failure, the control panel displays a message and a corresponding code.
1. Make a note of the code displayed.
The code is important for the correct and rapid diagnosis of the type of failure and for any technical assistance that may be needed.
2. Switch the boiler off and switch back on.
The boiler starts up again automatically when the reason for the blocking has been removed.
3. If the code is displayed again, correct the problem by following the instructions in the table below:
Code
B00
B01
B02
B07
Messages
BL.PSU ERROR
Description
The PSU PCB is incorrectly configured
Checking / solution
Parameter error on the PSU PCB
BL.BOILER MAX
Maximum flow temperature exceeded
4
Contact the professional who takes care of maintenance of the appliance
The water flow in the installation is insufficient
BL.HEATING SPEED
The increase in flow temperature has exceeded its maximum limit
4
Check the circulation (direction, pump, valves)
The water flow in the installation is insufficient
4
Check the circulation (direction, pump, valves)
4
Check the water pressure
Sensor error
BL.DT OUTL RET.
Maximum difference between the flow and return temperature exceeded
4
Contact the professional who takes care of maintenance of the appliance
The water flow in the installation is insufficient
4
Check the circulation (direction, pump, valves)
4
Check the water pressure
Sensor error
4
Contact the professional who takes care of maintenance of the appliance
15/03/2016 - 300026080-001-07 30
7. Troubleshooting
Code
B08
B09
B10
B11
B13
B14
B15
B16
B17
B18
B19
B21
B22
B25
B26
Messages
BL.RL OPEN
BL.INV.L/N
BL.SC.IN.OPEN
BL. PCU COM
BL.WATER MIS.
BL.GAS PRESS
BL.BAD SU
BL.BAD PSU
BL.BAD PSU
BL.NO CONFIG
BL.COM SU
BL.FLAME LOS
BL.SU ERROR
BL.DHW. S.
AGC 10/15 AGC 15 AGC 25 AGC 35
Description
The
RL
inlet on the PCU PCB terminal block is open
Checking / solution
Parameter error
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
4
Contact the professional who takes care of maintenance of the appliance
4
Contact the professional who takes care of maintenance of the appliance
The
BL
inlet on the PCU PCB terminal block is open
The contact connected to the
BL
inlet is open
4
Contact the professional who takes care of maintenance of the appliance
Parameter error
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
4
Contact the professional who takes care of maintenance of the appliance
Bad connection Communication error with the
SCU PCB
4
Contact the professional who takes care of maintenance of the appliance
SCU PCB not installed in the boiler
The water pressure is lower than
0,8 bar
4
Contact the professional who takes care of maintenance of the appliance
Not enough water in the circuit
Gas pressure too low
4
Top up the installation with water
Incorrect setting of the gas pressure switch on the SCU
PCB
4
Check that the gas valve is fully opened
4
Contact the professional who takes care of maintenance of the appliance
The SU PCB is not recognised Wrong SU PCB for this boiler
The parameters saved on the
PCU PCB are impaired
4
Contact the professional who takes care of maintenance of the appliance
Parameter error on the PCU PCB
4
Contact the professional who takes care of maintenance of the appliance
The PSU PCB is not recognised Wrong PSU PCB for this boiler
The boiler has not been configured
Communication error between the PCU and SU PCBs
4
Contact the professional who takes care of maintenance of the appliance
The PSU PCB has been changed
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
No flame during operation
Internal error on the SU PCB
The DHW tank sensor is disconnected or short circuited
4
Contact the professional who takes care of maintenance of the appliance
No ionization current
4
Check that the gas valve is fully opened
4
Contact the professional who takes care of maintenance of the appliance
4
Contact the professional who takes care of maintenance of the appliance
4
Contact the professional who takes care of maintenance of the appliance
31 15/03/2016 - 300026080-001-07
AGC 10/15 AGC 15 AGC 25 AGC 35
Code
B27
B28
B29
B34
M04
M05
M06
M07
M20
M23
M30
M31
to
Messages
REVISION A
REVISION B
REVISION C
DISGAS
FL.DRY.C XX DAYS
FL.DRY.B+C XX
DAYS
CHANGE OUTSI.S
BL.SYSTEM
NETWORK
BL.COM MODBUS
Description
BL.DHW INST
REVISION
The sensor on the plate exchanger outlet is disconnected or short circuited
BL.BAD.CONFIG
An HL tank is detected whilst the boiler cannot control it.
This message disappears after
10 seconds if the boiler can control the HL tank
BL.UNKNOWN Bxx
Incorrect configuration of the
PCU
A service is required
FL.DRY.B XX DAYS
Floor drying is active
Checking / solution
7. Troubleshooting
4
Contact the professional who takes care of maintenance of the appliance
4
Wait for 10 seconds to see whether the error persists
4
Contact the professional who takes care of maintenance of the appliance
4
Contact the professional who takes care of maintenance of the appliance
The date programmed for the service has been reached
4
If the symbol
?
flashes, press key
?
. The installer’s contact details are displayed.
4
Contact the professional who takes care of maintenance of the appliance
An A, B or C service is required The date programmed for the service has been reached
4
If the symbol
?
flashes, press key
?
. The installer’s contact details are displayed.
4
Contact the professional who takes care of maintenance of the appliance
A boiler vent cycle is underway Switching the boiler on
XX
DAYS = Number of days’ floor drying remaining.
The outside temperature sensor is defective.
No communication with the master regulation through the
MODBUS network
Incorrect configuration of the
MODBUS network
4
Wait 3 minutes
Floor drying is underway. Heating on the circuits not concerned is shut down.
4
Contact the professional who takes care of maintenance of the appliance
Change the outside radio temperature sensor.
4
4
Contact the professional who takes care of maintenance of the appliance
Contact the professional who takes care of maintenance of the appliance
7.3
Faults (Code type Lxx or Dxx)
0 2 4 6 8 10 12 14 16 18 20 22
SUNDAY 11:45
24 bar v
1
2
1
c
2
r p b
TEMP. : 68°
PCU. COM. FAIL. D27
AUTO x c g m r j
M
(
STD t
In the event of operational failure, the control panel flashes and displays an error message and a corresponding code.
1. Make a note of the code displayed.
The code is important for the correct and rapid diagnosis of the type of failure and for any technical assistance that may be needed.
2. Press the t
key. If the code is displayed again, switch off the boiler and then switch it back on.
C002604-B-04
15/03/2016 - 300026080-001-07 32
7. Troubleshooting
0 2 4 6 8 10 12 14 16 18 20 22
SUNDAY 11:45
24 bar v
1
2
TEMP. : 68°
c
1
2
r
PCU COM.FAIL D27
p b
AUTO x c g m
(
'
STD r j
M t
AGC 10/15 AGC 15 AGC 25 AGC 35
3. Press the
?
key. Follow the instructions displayed to solve the problem.
4. Consult the meaning of the codes in the table below:
C002302-D-04
Code Faults
L00
L01
L02
L03
L04
L05
L06
PSU FAIL
PSU PARAM FAIL
DEF.OUTLET S.
DEF.OUTLET S.
DEF.OUTLET S.
STB OUTLET
BACK S.FAILURE
Cause of the fault
PCU
Description
PCU
PCU
PCU
PCU
PCU
PCU
Checking / solution
PSU PCB not connected Bad connection
PSU PCB faulty
4
Contact the professional who takes care of maintenance of the appliance
The safety parameters are incorrect Bad connection
PSU PCB faulty
The boiler flow sensor has shortcircuited
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
Sensor fault
The boiler flow sensor is on an open circuit
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
Sensor fault
Boiler temp too low
Boiler temperature too high
The return temperature sensor has short-circuited
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
Sensor fault
4
Contact the professional who takes care of maintenance of the appliance
No water circulation
4
Vent the air in the heating system
4
Check the circulation (direction, pump, valves)
4
Check the water pressure
Bad connection
Sensor fault
4
Contact the professional who takes care of maintenance of the appliance
No water circulation
4
Vent the air in the heating system
4
Check the circulation (direction, pump, valves)
4
Check the water pressure
Bad connection
Sensor fault
4
Contact the professional who takes care of maintenance of the appliance
33 15/03/2016 - 300026080-001-07
AGC 10/15 AGC 15 AGC 25 AGC 35 7. Troubleshooting
Code Faults Cause of the fault
L07 BACK S.FAILURE
PCU
Description
L08
L09
L10
L11
L12
BACK S.FAILURE
STB BACK
DT RET-DEP>MAX
DEP-RET>MAX
STB OPEN
PCU
PCU
PCU
PCU
PCU
Checking / solution
The return temperature sensor is on an open circuit
Return temperature too low
Bad connection
Sensor fault
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
Sensor fault
Return temperature too high
4
Contact the professional who takes care of maintenance of the appliance
No water circulation
4
Vent the air in the heating system
4
Check the circulation (direction, pump, valves)
4
Check the water pressure
Bad connection
Sensor fault
Difference between the flow and return temperatures insufficient
Difference between the flow and return temperatures too great
Maximum boiler temperature exceeded (STB thermostat maximum)
4
Contact the professional who takes care of maintenance of the appliance
No water circulation
4
Vent the air in the heating system
4
Check the circulation (direction, pump, valves)
4
Check the water pressure
Bad connection
Sensor fault
4
Contact the professional who takes care of maintenance of the appliance
No water circulation
4
Vent the air in the heating system
4
Check the circulation (direction, pump, valves)
4
Check the water pressure
Bad connection
Sensor fault
4
Contact the professional who takes care of maintenance of the appliance
No water circulation
4
Vent the air in the heating system
4
Check the circulation (direction, pump, valves)
4
Check the water pressure
Bad connection
Sensor fault
4
Contact the professional who takes care of maintenance of the appliance
No water circulation
4
Vent the air in the heating system
4
Check the circulation (direction, pump, valves)
4
Check the water pressure
15/03/2016 - 300026080-001-07 34
7. Troubleshooting AGC 10/15 AGC 15 AGC 25 AGC 35
Code Faults Cause of the fault
L14 BURNER FAILURE
PCU
Description
L16
L17
L34
L35
L36
L37
L38
L39
PARASIT FLAME
VALVE FAIL
FAN FAILURE
BACK>BOIL FAIL
I-CURRENT FAIL
SU COM.FAIL
PCU COM.FAIL
BL OPEN FAIL
PCU
PCU
PCU
PCU
PCU
PCU
PCU
PCU
Checking / solution
5 burner start-up failures
Detection of a parasite flame
Problem on the gas valve
The fan is not running at the right speed
Flow and return reversed
No ignition
4
Contact the professional who takes care of maintenance of the appliance
Ignition arc, but no flame formation
4
Check that the gas valve is fully opened
4
Contact the professional who takes care of maintenance of the appliance
Presence of the flame but insufficient ionization
(<3 µA)
4
Check that the gas valve is fully opened
4
Contact the professional who takes care of maintenance of the appliance
Ionization current present even though there is no flame
Ignition transformer defective
Gas valve defect
The burner remains very hot: O
2
too low
4
Contact the professional who takes care of maintenance of the appliance
SU PCB faulty
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
Fan defective
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
Sensor fault
4
Contact the professional who takes care of maintenance of the appliance
Water circulation direction reversed
The flame went out more than 5 times in 24 hours while the burner was operating
4
Check the circulation (direction, pump, valves)
No ionization current
4
Check that the gas valve is fully opened
4
Contact the professional who takes care of maintenance of the appliance
Bad connection Communication failure with the SU
PCB
Communication failure between the
PCU and SCU PCBs
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
SCU PCB not connected or faulty
4
Contact the professional who takes care of maintenance of the appliance
The
BL
inlet opened for a short time Bad connection
External cause
Parameter incorrectly set
4
Contact the professional who takes care of maintenance of the appliance
35 15/03/2016 - 300026080-001-07
AGC 10/15 AGC 15 AGC 25 AGC 35 7. Troubleshooting
Code Faults
L40 TEST.HRU.FAIL
L250 DEF.WATER MIS.
L251 MANOMETRE FAIL
D03
D04
D05
D07
D09
D11
D12
D13
D14
OUTL S.B FAIL.
OUTL S.C FAIL.
OUTSI.S.FAIL.
AUX.SENS.FAIL
DHW S.FAILURE
ROOM S.A FAIL.
ROOM S.B FAIL.
ROOM S.C FAIL.
MC COM.FAIL
15/03/2016 - 300026080-001-07
Cause of the fault
PCU
Description
PCU
PCU
SCU
SCU
SCU
SCU
SCU
SCU
Checking / solution
HRU/URC unit test error
The water pressure is too low
Bad connection
External cause
Parameter incorrectly set
4
Contact the professional who takes care of maintenance of the appliance
Hydraulic circuit incorrectly vented
Water leak
Measurement error
4
Top up with more water if necessary
4
Reset the boiler
Fault on the water pressure sensor Wiring problem
The manometer is defect
Sensor pcb defect
Circuit B flow sensor fault
Circuit C flow sensor fault
Remarks:
The circuit pump is running.
The 3-way valve motor on the circuit is no longer powered and can be adjusted manually.
Outside temperature sensor fault
Remarks:
The boiler operates on
BOILER
MAX
temperature.
The valve setting is no longer ensured but monitoring the maximum temperature of the circuit after the valve is ensured.
Valves may be manually operated.
Reheating the domestic hot water remains ensured.
Auxiliary sensor fault
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
Sensor fault
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
Sensor fault
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
Sensor fault
Domestic hot water sensor fault
Remarks:
Heating of domestic hot water is no longer ensured.
The load pump operates.
The load temperature of the dhw tank is the same as the boiler.
A room temperature sensor fault
B room temperature sensor fault
C room temperature sensor fault
Note:
The circuit concerned operates without any influence from the room sensor.
Communication failure between the
SCU PCB and the boiler radio module
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
Sensor fault
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
Sensor fault
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
4
Contact the professional who takes care of maintenance of the appliance
Boiler module failure
4
Contact the professional who takes care of maintenance of the appliance
36
7. Troubleshooting AGC 10/15 AGC 15 AGC 25 AGC 35
Code Faults
D15
D16
D16
D17
D18
D19
D20
D27
D32
D37
D38
D99
ST.TANK S.FAIL
SWIM.B S.FAIL
SWIM.C S.FAIL
DHW 2 S.FAIL
ST.TANK S.FAIL
SOL.COL.S.FAIL
SOL COM.FAIL
PCU COM. FAIL
5 RESET:ON/OFF
TA-S SHORT-CIR
TA-S DISCONNEC
DEF.BAD PCU
Cause of the fault
SCU
SCU
SCU
SCU
SCU
SCU
SCU
SCU
SCU
SCU
SCU
Description Checking / solution
Storage tank sensor fault
Note:
The hot water storage tank reheating operation is no longer assured.
Swimming pool sensor fault circuit B
Swimming pool sensor fault circuit C
Note:
Swimming pool reheating is always done during the circuit’s comfort period.
Sensor fault tank 2
Bad connection
Sensor fault
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
Sensor fault
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
Sensor fault
Solar tank sensor fault
Header sensor fault
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
Sensor fault
4
Contact the professional who takes care of maintenance of the appliance
Bad connection
Sensor fault
4
Contact the professional who takes care of maintenance of the appliance
Interruption in communication between the SCU PCB and the solar control system
4
Contact the professional who takes care of maintenance of the appliance
Communication failure between the SCU and PCU PCBs
4
Contact the professional who takes care of maintenance of the appliance
5 resets done in less than an hour
4
Switch the boiler off and switch back on
4
If the boiler does not start after several resets (5 attempts possible), contact your heating engineer and inform him of the error message displayed
The Titan Active System® is short-circuited
4
Contact the professional who takes care of maintenance of the appliance
Remarks:
Domestic hot water production has stopped but can nonetheless be restarted using key r .
The tank is no longer protected.
If a tank without Titan Active System® is connected to the boiler,check that the TAS simulation connector (delivered with package AD212) is fitted to the sensor card.
The Titan Active System® is on an open circuit
4
Contact the professional who takes care of maintenance of the appliance
Remarks:
Domestic hot water production has stopped but can nonetheless be restarted using key r
.
The tank is no longer protected.
If a tank without Titan Active System® is connected to the boiler,check that the TAS simulation connector (delivered with package AD212) is fitted to the sensor card.
The SCU software version does not recognise the PCU connected
4
Contact the professional who takes care of maintenance of the appliance
37 15/03/2016 - 300026080-001-07
AGC 10/15 AGC 15 AGC 25 AGC 35
8 Energy savings
8.1
Energy-saving advice
8. Energy savings
4
Keep the room in which the boiler is installed well ventilated.
4
Do not block ventilation outlets.
4
Do not cover the radiators. Do not hang curtains in front of the radiators.
4
Install reflective panels behind the radiators to prevent heat losses.
4
Insulate the pipes in rooms that are not heated (cellars and lofts).
4
Close the radiators in rooms not in use.
4
Do not run hot (or cold) water pointlessly.
4
Install a water-saving shower head to save up to 40 % energy.
4
Take showers rather than baths. A bath consumes twice as much water and energy.
8.2
Recommendations
The remote control is available in the following versions:
4
Wire
4
Radio
The setting of the control panel and/or of the remote control has a considerable influence on energy consumption.
A few tips
:
4
In the room in which the room thermostat is installed, it’s advised not to use thermostatic valve radiators. If a thermostatic valve is used the valve must be fully opened.
4
Completely closing and opening thermostatic valve radiators causes undesirable temperature fluctuations. Open and close thermostatic valves in small steps.
4
Lower the temperature to around 20°C. This reduces heating costs and energy consumption.
4
Lower the temperature when you air the rooms.
4
When setting a time schedule , bear days when you are absent and holidays in mind.
15/03/2016 - 300026080-001-07 38
9. Warranty
9 Warranty
9.1
General
AGC 10/15 AGC 15 AGC 25 AGC 35
9.2
Warranty terms
39
You have just purchased one of our appliances and we thank you for the trust you have placed in our products.
Please note that your appliance will provide good service for a longer period of time if it is regularly checked and maintained.
Your installer and our customer support network are at your disposal at all times.
The following provisions are not exclusive of the buyer being able benefit from the legal provisions applicable regarding hidden defects in the buyer’s country.
Starting from the purchase date shown on the original installer’s invoice, your appliance has a contractual guarantee against any manufacturing defect.
The length of the guarantee is mentioned in the price catalogue.
The manufacturer is not liable for any improper use of the appliance or failure to maintain or install the unit correctly (the user shall take care to ensure that the system is installed by a qualified engineer).
In particular, the manufacturer shall not be held responsible for any damage, loss or injury caused by installations which do not comply with the following:
4 applicable local laws and regulations,
4 specific requirements relating to the installation, such as national and/or local regulations,
4 the manufacturer’s instructions, in particular those relating to the regular maintenance of the unit,
4 the rules of the profession.
The warranty is limited to the exchange or repair of such parts as have been recognised to be faulty by our technical department and does not cover labour, travel and carriage costs.
The warranty shall not apply to the replacement or repair of parts damaged by normal wear and tear, negligence, repairs by unqualified parties, faulty or insufficient monitoring and maintenance, faulty power supply or the use of unsuitable fuel.
Sub-assemblies such as motors, pumps, electric valves etc. are guaranteed only if they have never been dismantled.
The legislation laid down by european directive 99/44/EEC, transposed by legislative decree No. 24 of 2 February 2002 published in O.J. No. 57 of 8 March 2002, continues to apply.
15/03/2016 - 300026080-001-07
en
Appendix
Information on the ecodesign and energy labelling directives
Contents
Contents
2 300026080 - ErP03 - 29032016
1 Specific information
1 Specific information
1.1 Recommendations
Note
Only qualified persons are authorised to assemble, install and maintain the installation.
1.2 Ecodesign Directive
This product conforms to the requirements of European Directive
2009/125/EC on the ecodesign of energy-related products.
1.3 Technical data
Tab.1
Technical parameters for boiler space heaters
Product name
Condensing boiler
Low-temperature boiler
B1 boiler
Cogeneration space heater
Combination heater
Rated heat output
Useful heat output at rated heat output
Useful heat output at 30% of rated heat
output and low temperature regime
Seasonal space heating energy efficiency
P ƞ s
1 ƞ
4
Useful efficiency at rated heat output and high temperature regime
Useful efficiency at 30% of rated heat
output and low temperature regime
Auxiliary electricity consumption ƞ
1
Prated
P
4
Full load
Part load
Stand-by
Other characteristics
Standby heat loss
Ignition burner power consumption
Annual energy consumption
Sound power level, indoors
Emissions of nitrogen oxides elmax elmin
P
SB
P stby
P ign
Q
HE
L
WA
NO
X kW kW kW
%
%
% kW kW kW kW kW
GJ dB mg/kWh
-
31
37
28
0.024
0.020
0.004
0.078
AGC 10/15
Yes
No
No
No
No
10
10.4
3.5
93
89.5
99.3
AGC 15
Yes
No
No
No
No
15
14.9
5.0
94
89.5
99.3
0.031
0.021
0.004
0.078
-
46
46
30
AGC 25
Yes
No
No
No
No
25
24.8
8.3
94
89.4
99.2
0.045
0.019
0.004
0.078
-
77
51
34
AGC 35
Yes
No
No
No
No
35
34.8
11.6
94
89.3
99.6
0.062
0.021
0.004
0.085
-
107
53
38
(1) Low temperature means for condensing boilers 30°C, for low temperature boilers 37°C and for other heaters 50°C return temperature (at heater inlet).
(2) High temperature regime means 60°C return temperature at heater inlet and 80°C feed temperature at heater outlet.
300026080 - ErP03 - 29032016 3
1 Specific information
See
The back cover for contact details.
1.4 Circulation pump
Note
The benchmark for the most efficient circulators is EEI ≤ 0.20.
1.5 Disposal and Recycling
Fig.1
Recycling
MW-3000179-03
1.6 Product fiche - Boiler space heaters
Warning
Removal and disposal of the boiler must be carried out by a quali fied installer in accordance with local and national regulations.
If you need to remove the boiler, proceed as follows:
1. Switch off the boiler.
2. Cut the electrical power to the boiler.
3. Close the main gas valve.
4. Close the water mains.
5. Close the gas valve on the boiler.
6. Drain the installation.
7. Remove the air vent hose above the siphon.
8. Remove the siphon.
9. Remove the air/flue gas pipes.
10. Disconnect all pipes on the underside of the boiler.
11. Dismantle the boiler.
Tab.2
Product fiche for boiler space heaters
Product name
Seasonal space heating energy efficiency class
Rated heat output
(Prated or Psup)
Seasonal space heating energy efficiency
Annual energy consumption
Sound power level L
WA
indoors kW
%
GJ dB
AGC 10/15
A
10
93
31
37
AGC 15
A
15
94
46
46
AGC 25
A
25
94
77
51
1.7 Product data sheet - Temperature controls
See
For specific precautions on assembly, installation and mainte nance: see the chapter on Safety Instructions.
AGC 35
A
35
94
107
53
Tab.3
Product data sheet for the Temperature controls
Class
Contribution to space heating energy efficiency %
DIEMATIC iSystem
II
2
4 300026080 - ErP03 - 29032016
1 Specific information
1.8 Package fiche - Boilers
Fig.2
Package fiche for boilers indicating the space heating energy efficiency of the package
Seasonal space heating energy effi ciency of boiler
Temperature control
from fi che of temperature control
Class I = 1%, Class II = 2%, Class III = 1.5%,
Class IV = 2%, Class V = 3%, Class VI = 4%,
Class VII = 3.5%, Class VIII = 5%
+
Supplementary boiler
from fi che of boiler
Seasonal space heating energy effi ciency (in %)
( - ‘I’ ) x 0.1 = ±
Solar contribution
from fi che of solar device
Collector size (in m²) Tank volume (in m³) Collector effi ciency (in
%)
(1)
Tank rating
A* = 0.95, A = 0.91,
B = 0.86, C = 0.83,
D - G = 0.81
(‘III’ x + ‘IV’ x ) x 0.9 x ( /100) x = +
(1) If tank rating is above A, use 0.95
Supplementary heat pump
from fi che of heat pump
Seasonal space heating energy effi ciency (in %)
( - ‘I’ ) x ‘II’ = +
Solar contribution AND Supplementary heat pump
select smaller value
4 5
2
3
4
5
6
1
‘I’ %
%
%
%
%
%
Seasonal space heating energy effi ciency of package
7
%
Seasonal space heating energy effi ciency class of package
A
+
A
++
A
+++
G
<30%
F E D C B A
Boiler and supplementary heat pump installed with low temperature heat emitters at 35°C ?
from fi che of heat pump
7
+ (50 x ‘II’) = %
The energy effi ciency of the package of products provided for in this fi che may not correspond to its actual energy effi ciency once installed in a building, as this effi ciency is infl uenced by further factors such as heat loss in the distribution system and the dimensioning of the products in relation to building size and characteristics.
I
AD-3000743-01
The value of the seasonal space heating energy efficiency of the preferential space heater, expressed in %.
300026080 - ErP03 - 29032016 5
1 Specific information
II
III
IV
The factor for weighting the heat output of preferential and supple mentary heaters of a package as set out in the following table.
The value of the mathematical expression: 294/(11 · Prated), whereby ‘Prated’ is related to the preferential space heater.
The value of the mathematical expression 115/(11 · Prated), whereby ‘Prated’ is related to the preferential space heater.
Tab.4
Weighting of boilers
0
0.1
0.2
II, package without hot water storage tank II, package with hot water storage tank
0
0.3
0.55
0
0.37
0.70
0.3
0.4
0.5
0.6
0.75
0.85
0.95
0.98
0.85
0.94
0.98
1.00
≥ 0.7
1.00
1.00
(1) The intermediate values are calculated by linear interpolation between the two adjacent values.
(2) Prated is related to the preferential space heater or combination heater.
Tab.5
Package efficiency
De Dietrich - AGC
Seasonal space heating energy efficiency of boiler
Temperature control
Seasonal space heating energy efficiency of package
%
%
%
AGC 10/15
93
+ 2
95
AGC 15
94
+ 2
96
AGC 25
94
+ 2
96
AGC 35
94
+ 2
96
6 300026080 - ErP03 - 29032016
DE DIETRICH
FRANCE
Direction de la Marque
57, rue de la Gare - F-67580 Mertzwiller
03 88 80 27 00
03 88 80 27 99
www.dedietrich-thermique.fr
VAN MARCKE
BE
Weggevoerdenlaan 5
B- 8500 KORTRIJK
+32 (0)56/23 75 1 1
www.vanma rcke.be
DE DIETRICH THERMIQUE
ES
I beria S.L.U
C/Salv ador Espriu, 11
08908 L’HOSPITALET de LLO BREGAT
+34 935 4 75 850 [email protected]
www.dedietric h-calefaccion.es
MEIER TOBLER
AG
CH
Bahnstrasse 24 - CH - 8603 SCHWE RZENBACH
+41 (0) 44 806 41 4 1 [email protected]
+41 (0)8 00 846 846 www.meiertobler.c h
Serviceline
MEIER TOBLER
SA
CH
Chemin de la Veyre-d'En-Haut B6,
CH -1806 St-Légier-La-Chiésaz
+41 (0) 21 943 02 22 [email protected]
+41 (0)8 00 846 846 www.meiertobler.c h
Serviceline
DE DIETRICH
T echnika
G rzew cza s p. z o.o.
PL
ul. Pó ł nocna 15-19, 54-105 Wroc ł aw
+48 71 71 27 400 [email protected]
801 080 881
Infocentrala www.facebook.com/DeDietrichP L www.dedietric h.pl
SERVICE CONSOMMATEURS
0 8 2 5 1 2 0 5 2 0 0,15
€
/ min
000 «БДP T
RU
P yc
»
129164
Бизнес
,
-
Россия, центр « г . Москва
Чайка Плаза », офис
309
8 800 333-17-18 [email protected]
www.dedietric h.ru
NEUBERG S.A.
LU
39 rue Jacques Stas - B.P.12
L- 2549 LUXEMBO URG
+352 (0)2 401 40 1
www.neuber g.lu
www.dedietric h-heating.com
DE DIETRICH SERVICE
AT
0800 / 20 1608 freecall
www.dedietric h-heiztechnik.com
DUEDI S.
r
.
l
IT
Distributore Uffi ciale Esclusivo
De Dietrich-Thermique Italia Via Passatore, 12
12010 San Defendente di Cervasca CUNEO
+39 0171 857170
+39 0171 687875 [email protected]
www.duediclima.it
DE DIETRICH
CN
Room 512, Tower A, Kelun Building
12A Guanghua Rd, Chaoyang District
C-100020 BEIJING
+86 (0)106 581 40 17
+86 (0)106 581 40 18
+86 (0)106 581 7 056
+86 (0)106 581 40 19 [email protected]
www.dedietric h-heating.com
BDR THERMEA C zech
R epublic s.r. o
CZ
Jeseniova 2770/5 6 - 130 00 Praha 3
+420 271 001 627 [email protected]
www.dedietric h.cz
300026080-001 - v08 - 25072019
300026080-001-08
Public link updated
The public link to your chat has been updated.
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Key features
- Condensing technology maximizes efficiency by recovering heat from flue gases
- Modulating burner automatically adjusts flame intensity to match heating demand, reducing energy waste
- Built-in weather compensation optimizes performance based on outdoor temperature
- Digital control panel with intuitive interface for easy operation
- Compact design and wall-mounted option save space
- Low-noise operation for a peaceful indoor environment
- Automatic frost protection prevents freezing in cold weather
- Self-diagnostic system identifies and displays error codes for quick troubleshooting
