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The IP Endpoint Company SIP Emergency Intercom Operations Guide Part #011209* *Replaces #011035 Document Part #930813T for Firmware Version 11.7.1 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601 SIP Emergency Intercom Operations Guide 930813T Part # 011209* *Replaces 011035. COPYRIGHT NOTICE: © 2019, CyberData Corporation, ALL RIGHTS RESERVED. This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means (except for internal use by licensed customers), without prior express written permission of CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms. DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this manual or the products, software, firmware, and/or hardware described herein, and CyberData Corporation assumes no liability for damages or claims resulting from any use of this manual or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this manual and to any such product, software, firmware, and/or hardware. OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL) “open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software. Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from CyberData Corporation. TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners. Technical Support The IP Endpoint Company The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website: http://support.cyberdata.net/ Phone: (831) 373-2601, Ext. 333 Email: [email protected] Fax: (831) 373-4193 Company and product information is at www.cyberdata.net. CyberData Corporation 930813T Operations Guide Pictorial Alert Icons General Alert This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard. GENERAL ALERT Ground This pictoral alert indicates the Earth grounding connection point. Hazard Levels Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations. Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury. It may also alert users against unsafe practices. Notice: Indicates a statement of company policy (that is, a safety policy or protection of property). The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and health practices and determine the applicability of regulatory limitations prior to use. Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930813T Operations Guide Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. 10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11. Only use attachments/accessories specified by the manufacturer. 12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 13. Prior to installation, consult local building and electrical code requirements. Warning Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 930813T Operations Guide Revision Information Revision 930813T, which was released on January 3, 2019 and corresponds to firmware version 11.7.1, has the following changes: • Updates Figure 1-2, "Typical Installation" • Updates Figure 1.3, "Features" • Updates Table 1-1, "Specifications" Browsers Supported The following browsers have been tested against firmware version 11.7.1: Operations Guide • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 33.0) • Chrome (version 48.0.2564.116) • Opera (version 12.16) • Safari (version: 5.1.7) 930813T CyberData Corporation i Contents Chapter 1 Product Overview 1 1.1 How to Identify This Product .....................................................................................................1 1.2 Typical System Installation .......................................................................................................2 1.3 Features ...................................................................................................................................3 1.4 Supported Protocols .................................................................................................................4 1.5 Supported SIP Servers .............................................................................................................4 1.6 Specifications ...........................................................................................................................5 1.7 Compliance ..............................................................................................................................6 1.7.1 CE Testing ......................................................................................................................6 1.7.2 FCC Statement ..............................................................................................................6 Chapter 2 Installing the SIP Emergency Intercom 7 2.1 Parts List ..................................................................................................................................7 2.2 Intercom Components ..............................................................................................................8 2.3 Intercom Setup .........................................................................................................................9 2.3.1 Intercom Connections ....................................................................................................9 2.3.2 Using the On-Board Relay ...........................................................................................11 2.3.3 Wiring the Circuit ..........................................................................................................12 2.4 Connecting an Auxiliary RGB Strobe to the Intercom ............................................................16 2.5 Connecting a SIP RGB Strobe to the Intercom ......................................................................16 2.5.1 Intercom Connectors ....................................................................................................17 2.5.2 Activity and Link LEDs .................................................................................................19 2.5.3 RTFM Button ................................................................................................................20 2.5.4 Adjusting the Intercom Volume .....................................................................................22 2.5.5 Call Button and the Call Button LED ............................................................................23 2.6 Configure the Intercom Parameters .......................................................................................24 2.6.1 Factory Default Settings ...............................................................................................24 2.6.2 Intercom Web Page Navigation ....................................................................................25 2.6.3 Using the Toggle Help Button .......................................................................................26 2.6.4 Log in to the Configuration Home Page .......................................................................28 2.6.5 Configure the Device ....................................................................................................32 2.6.6 Configure the Network Parameters .............................................................................40 2.6.7 Configure the SIP (Session Initiation Protocol) Parameters .........................................43 2.6.8 Configure the Multicast Parameters .............................................................................53 2.6.9 Configure the Sensor Configuration Parameters ..........................................................58 2.6.10 Configure the Audio Configuration Parameters ..........................................................63 2.6.11 Configure the Events Parameters ..............................................................................69 2.6.12 Configure the Door Strike Relay .................................................................................75 2.6.13 Configure the Autoprovisioning Parameters ...............................................................77 2.7 Upgrade the Firmware and Reboot the Intercom ...................................................................89 2.7.1 Downloading the Firmware ...........................................................................................89 2.7.2 Reboot the Device ........................................................................................................91 2.8 Command Interface ................................................................................................................92 2.8.1 Command Interface Post Commands ..........................................................................92 Appendix A Mounting the Indoor Intercom 96 A.1 Wall Mounting Components ...................................................................................................96 A.2 PCB Dimensions ..................................................................................................................101 Appendix B Setting up a TFTP Server Operations Guide 930813T 102 CyberData Corporation ii B.1 Set up a TFTP Server ..........................................................................................................102 B.1.1 In a LINUX Environment ............................................................................................102 B.1.2 In a Windows Environment .......................................................................................102 Appendix C Troubleshooting/Technical Support 103 C.1 Frequently Asked Questions (FAQ) ......................................................................................103 C.2 Documentation .....................................................................................................................103 C.3 Contact Information ..............................................................................................................104 C.4 Warranty and RMA Information ............................................................................................104 Index Operations Guide 105 930813T CyberData Corporation 1 1 Product Overview 1.1 How to Identify This Product To identify the SIP Emergency Intercom, look for a model number label similar to the one shown in Figure 1-1. Confirm the following: • The model number on the label should be 011209. • The serial number on the label should begin with 2091. Figure 1-1. Model Number Label www.cyberdata.net SIP EMERGENCY INTERCOM 011209G / 021106R 209100001 CAN ICES-3 (A)/NMB-3(A) 00:20:F7:03:83:CA V11.7.1 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Serial number begins with 2091 Model number Operations Guide 930813T CyberData Corporation Product Overview 2 Typical System Installation 1.2 Typical System Installation The following figures illustrate how the SIP Emergency Intercom can be installed as part of a VoIP phone system. Figure 1-2. Typical Installation Trigger electric door strike with a predetermined key code from the IP phone Standard Electronic Door Strike (not sold by CyberData) Terminal Block of the CyberData Device 6 87 1 3 2 4 5 3 4 6 5 + DC Source Sense Input 1 A @ 30 VDC PoE Switch Enter key code to trigger the dry contact in the device Operations Guide Standard Electronic Door Sense (not sold by CyberData) 930813T CyberData Corporation Product Overview 3 Features 1.3 Features The SIP Emergency Intercom has the following features: Operations Guide • Enhanced acoustic echo canceler • Full-duplex voice operation • Supports SRST (Survivable Remote Site Telephony) in a Cisco environment • Streamlined case design • Network web management and firmware download • Network adjustable speaker volume • Concurrent SIP and multicast paging • Dry relay contact for auxiliary control • Door closure and tamper alert signal • Downloadable alert, ringtones and callout messages 930813T CyberData Corporation Product Overview 4 Supported Protocols 1.4 Supported Protocols The Intercom supports the following protocols: • SIP (session initiation protocol) • HTTP Web-based configuration Provides an intuitive user interface for easy system configuration and verification of Intercom operations. • DHCP Client Dynamically assigns IP addresses in addition to the option to use static addressing. • TFTP Client Facilitates hosting for the Autoprovisioning configuration file. • RTP • RTP/AVP - Audio Video Profile • Facilitates autoprovisioning configuration values on boot • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) G.722 Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the device for the supported SIP servers: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Operations Guide 930813T CyberData Corporation Product Overview 5 Specifications 1.6 Specifications Table 1-1. Specifications Specifications Ethernet I/F 10/100 Mbps Protocol SIP RFC 3261 Compatible Power Input PoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply (not included)a Speaker Output 2 Watts Peak Power On-Board Relay 1A at 30 VDC Payload Types G.711 a-law, G.711 µ-law, and G.722 Operating Range Temperature: -40o C to 55o C (-40o F to 131o F) Humidity: 5-95%, non-condensing Storage Temperature -40o C to 70o C (-40o F to 158o F) Storage Altitude Up to 15,000 ft. (4573 m) Dimensions b 4.53 inches [115 mm] Length 2.22 inches [56.3 mm] Width 4.53 inches [115 mm] Height Weight 1.0 lbs. [0.45 kg] Boxed Weight 2.0 lbs. [0.90 kg] Compliance CE; EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive – EN 60950-1, RoHS Compliant, FCC; Part 15 Class A, Industry Canada; ICES-3 Class A, IEEE 802.3 Compliant Warranty 2 Years Limited Part Number 011209 a. Contacts 1 and 2 on the terminal block are only for powering the device from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty. b. Dimensions are measured from the perspective of the product being upright with the front of the product facing you. Operations Guide 930813T CyberData Corporation Product Overview 6 Compliance 1.7 Compliance 1.7.1 CE Testing CE testing has been performed according to EN ISO/IEC 17050 for Emissions, Immunity, and Safety. The Declaration of Conformity can be supplied upon request. 1.7.2 FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Operations Guide 930813T CyberData Corporation 7 2 Installing the SIP Emergency Intercom 2.1 Parts List Table 2-1 illustrates the SIP Emergency Intercom parts. Note See Appendix A, "Mounting the Indoor Intercom" for physical mounting information. Table 2-1. Parts List Quantity Part Name Operations Guide Illustration 1 Intercom Assembly 1 Installation Quick Reference Guide 1 Intercom Mounting Accessory Kit 930813T CyberData Corporation Installing the SIP Emergency Intercom 8 2.2 Intercom Components Figure 2-1 shows the components of the Intercom. Figure 2-1. Intercom Components Speaker Call Button See Section 2.3, "Intercom Setup" for information about the functionality of the Call Button. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 9 Intercom Connections 2.3 Intercom Setup 2.3.1 Intercom Connections Figure 2-2 shows the pin connections on the terminal block. This terminal block can accept 16 AWG gauge wire. Note As an alternative to using PoE power, you can supply +8 to +12VDC @ 1000mA Regulated Power Supply into the terminal block. Caution GENERAL ALERT Equipment Hazard: Contacts 1 and 2 on the terminal block are only for powering the device from a non-PoE 12 VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty. Figure 2-2. Connections and Alternate Power Input Alternate Power Input: 1 = +8 to +12VDC @ 1000mA Regulated Power Supply* 2 = Power Ground* 3 Use a 3.17 mm (1/8-inch) flat blade 4 screwdriver for the terminal block screws Relay Contact: (1 A at 30 VDC for continuous loads) 3 = Relay Common 4 = Relay Normally Open Contact 5 = Sense Input 6 = Sense Ground 7 = Remote Switch "A" 8 = Remote Switch "B" Wire (IN) 1 8 *Contacts 1 and 2 on the terminal block are only for powering the device from a non-PoE 12VDC power source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the product warranty. Operations Guide 0.25" 930813T Terminal Block can accept 16 AWG wire CyberData Corporation Installing the SIP Emergency Intercom 10 Intercom Connections 2.3.1.1 Remote Switch Connection Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed. The call will go to the extension specified as the dial out extension on the SIP page. Figure 2-3. Remote Switch Connection Terminal Block 8 Operations Guide 7 930813T CyberData Corporation Installing the SIP Emergency Intercom 11 Using the On-Board Relay 2.3.2 Using the On-Board Relay Warning Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: The relay contacts are dry and provided for a normally open and momentarily closed configuration. Neither the alternate power input nor PoE power can be used to drive a door strike. GENERAL ALERT Warning Electrical Hazard: The relay does not support AC powered door strikes. Any use of this relay beyond its normal operating range can cause damage to the product and is not covered under our warranty policy. GENERAL ALERT The device has a built-in relay that can be activated by a web configurable DTMF string that can be received from a VoIP phone supporting out of band (RFC2833) DTMF as well as a number of other triggering events. See the Device Configuration Page on the web interface for relay settings. This relay can be used to trigger low current devices like LED strobes and security camera input signals as long as the load is not an inductive type and the relay is limited to a maximum of 1 Amp @ 30 VDC. Inductive loads can cause excessive “hum” and can interfere with or damage the unit’s electronics. We highly recommend that inductive load and high current devices use our Networked Dual Door Strike Relay (CD# 011375) (see Section 2.3.3.2, "Network Dual Door Strike Relay Wiring Diagram with External Power Source"). This relay interface also has a general purpose input port that can be used to monitor an external switch and generate an event. For more information on the sensor options, see the Sensor Configuration Page on the web interface. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 12 Wiring the Circuit 2.3.3 Wiring the Circuit 2.3.3.1 Devices Less than 1A at 30 VDC If the power for the device is less than 1A at 30 VDC and is not an inductive load, then see Figure 2-4 for the wiring diagram. When configuring with an inductive load, please use an intermediary relay with a High PIV Ultrafast Switching Diode. We recommend using the Network Dual Door Strike Relay (CD# 011375) (see Section 2.3.3.2, "Network Dual Door Strike Relay Wiring Diagram with External Power Source"). Figure 2-4. Devices Less than 1A at 30 VDC Pin 3 - Relay Common Pin 4 - Relay Normally Open Contact Pin 5 - Sense Input Pin 6 - Sense Ground The terminal block can accept 16 AWG stranded wire. LED Strobe Light 1 8 + DC Source Sense Input 1 A @ 30 VDC Terminal Block of the CyberData Device Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 13 Wiring the Circuit 2.3.3.2 Network Dual Door Strike Relay Wiring Diagram with External Power Source For wiring an electronic door strike to work over a network, we recommend the use of our external Network Dual Door Strike Relay (CD# 011375). This product provides an easier method of connecting standard door strikes as well as AC and higher voltage devices. See Figure 2-5 and Figure 2-6 for the wiring diagrams. Warning Electrical Hazard: Hazardous voltages may be present. No user serviceable part inside. Refer to qualified service personnel for connecting or servicing. GENERAL ALERT Figure 2-5. Network Dual Door Strike Relay Wiring Diagram with External Power Source 802.3af Compliant Ethernet Switch CyberData Device + The relay connection maximum wire size is 12 gauge stranded wire. + AC Source 1 AC Source 2 Door Strike DC Source 2 OR Door Strike DC Source 1 OR * * See the Network Dual Door Strike Relay Operations Guide for connection specifics. Sense Input 1 See Section 2.6.12, "Configure the Door Strike Relay" for configuration options. Aux Button1 Sense Input 2 Aux Button 2 *Caution GENERAL ALERT Operations Guide Equipment Hazard: The door strike must have an internal or external mov or diode (for over voltage protection) when connecting directly to the module. 930813T CyberData Corporation Installing the SIP Emergency Intercom 14 Wiring the Circuit 2.3.3.3 Network Dual Door Strike Relay Wiring Diagram Using PoE+ Figure 2-6. Network Dual Door Strike Relay Wiring Diagram Using PoE+ 802.3at Compliant Ethernet Switch CyberData Device Door Strike Internal 12VDC source (500 mA maximum) Door Strike The relay connection maximum wire size is 12 gauge stranded wire. * * See the Network Dual Door Strike Relay Operations Guide for connection specifics. Sense Input 1 See Section 2.6.12, "Configure the Door Strike Relay" for configuration options. Aux Button1 Sense Input 2 Aux Button 2 *Caution GENERAL ALERT Equipment Hazard: The door strike must have an internal or external mov or diode (for over voltage protection) when connecting directly to the module. If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/ Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 15 Wiring the Circuit 2.3.3.4 Door Strike Relay Module Wiring Diagram from Intercom For wiring an electronic door strike, we recommend the use of our external Door Strike Relay Module (CD# 011269). This product provides an easier method of connecting standard door strikes as well as AC and higher voltage devices. See Figure 2-7 for the wiring diagram. Figure 2-7. Door Strike Relay Module Wiring Diagram from Intercom 1 The terminal block can accept 16 AWG stranded wire. 8 Terminal Block See the Door Strike Relay Module Operations Guide for connection specifics. See Section 2.6.12, "Configure the Door Strike Relay" for configuration options. + DC Source AC Source OR Door Lock Sense Input If you have questions about connecting door strikes or setting up the web configurable options, please contact our support department at the following website: http://support.cyberdata.net/ Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 16 Wiring the Circuit 2.4 Connecting an Auxiliary RGB Strobe to the Intercom 1. Connect the strobe cable to the board of the Auxiliary RGB Strobe and the board of the Intercom as shown in Figure 2-8. Please see the Auxiliary RGB Strobe Operations Guide for more information about this product. Figure 2-8. Connecting the Auxiliary RGB Strobe Kit to the Intercom to to J1 JX JX Auxiliary RGB Strobe Board J1 Intercom Board 2.5 Connecting a SIP RGB Strobe to the Intercom 1. Connect the strobe cable to the board of the SIP RGB Strobe and the board of the Intercom as shown in Figure 2-9. Please see the SIP RGB Strobe Operations Guide for more information about this product. Figure 2-9. Connecting the SIP RGB Strobe to the Intercom to JX JX JX Intercom Board SIP RGB Strobe Board Operations Guide to JX 930813T CyberData Corporation Installing the SIP Emergency Intercom 17 Intercom Connectors 2.5.1 Intercom Connectors See the following figures and tables to identify the connectors and functions of the Intercom. Figure 2-10. Connector Locations JY Table 2-2. Connector Functions Operations Guide Connector Function JBTN Call Button LED Interface JMIC1 Microphone Interface JSPKR Speaker Interface JKPAD Keypad Interface (Not Used) JY I²C 5V Peripheral Bus JP10 Disables the intrusion sensor when installed. JBT1 Touch Button — 1 Interface (Not Used) JBT2 Touch Button — 2 Interface (Not Used) 930813T CyberData Corporation Installing the SIP Emergency Intercom 18 Intercom Connectors Figure 2-11. Connector Locations Table 2-3. Connector Functions Connector Function J1 PoE Network Connection (RJ-45 ethernet) JAEC AEC Configuration Interface (Factory Use Only) JIO Terminal Block (see Figure 2-2) JCON Console Port (Factory Use Only) JP1 Reset jumpera JSPI Reserved (Factory Use Only) JTAG JTAG (Factory Use Only) JX Auxiliary Strobe Connector SW1 See Section 2.5.3, "RTFM Button" a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would prevent the board from running all together. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 19 Activity and Link LEDs 2.5.2 Activity and Link LEDs 2.5.2.1 Verifying the Network Connectivity and Data Rate When you plug in the Ethernet cable or power supply to the Intercom, the following occurs: • The square, AMBER Link/Activity LED blinks when there is network activity (see Figure 2-12). • The square, GREEN 100Mb Link LED above the Ethernet port indicates that the network connection has been established (see Figure 2-12). Figure 2-12. Activity and Link LED Link Activity Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 20 RTFM Button 2.5.3 RTFM Button When the Intercom is operational and linked to the network, you can use the Reset Test Function Management (RTFM) button (see SW1 in Figure 2-13) on the Intercom board to announce and confirm the Intercom’s IP Address and test to see if the audio is working. Note You must do these tests prior to final assembly. Figure 2-13. RTFM Button RTFM button (SW1) Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 21 RTFM Button 2.5.3.1 Announcing the IP Address To announce a device’s current IP address: 1. Press and release the RTFM button (see SW1 in Figure 2-14) within a five second window. Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings. Figure 2-14. RTFM Button RTFM button (SW1) Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 22 Adjusting the Intercom Volume 2.5.3.2 Restoring the Factory Default Settings When troubleshooting configuration problems, it is sometimes convenient to restore the device to a known state. Note Each Intercom is delivered with factory set default values. To restore the factory default settings: 1. Press and hold the RTFM button (see SW1 in Figure 2-15) for more than five seconds. 2. The device announces that it is restoring the factory default settings. Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Figure 2-15. RTFM Button RTFM button (SW1) 2.5.4 Adjusting the Intercom Volume You can adjust the Intercom volume through the SIP Volume, Multicast Volume, Ring Volume, and Sensor Volume settings on the Device Configuration Page. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 23 Call Button and the Call Button LED 2.5.5 Call Button and the Call Button LED 2.5.5.1 Calling with the The Call Button • You may initiate a call by pressing the Call button. • An active call is indicated by the Call Button LED blinking at one second intervals. • The Intercom can automatically answer an incoming call. • You can press the Call Button to terminate an active call. 2.5.5.2 Call Button LED Function • Upon initial power or reset, the Call Button LED will illuminate. • On boot, the Call Button LED will flash ten times a second while setting up the network and downloading autoprovisioning files. • The device “autoprovisions” by default, and the initial process may take several minutes as the device searches for and downloads updates. The Call Button LED will blink during this process. During the initial provisioning, or after the factory defaults have been reset, the device may download firmware twice. The device will blink, remain solid for 10 to 20 seconds, and then resume blinking. This process will take longer if there are many audio files downloading. • When the software has finished initialization, the Call Button LED will blink twice. • When a call is established (not just ringing), the Call Button LED will blink. • On the Device Configuration Page (see Section 2.6.5, "Configure the Device"), there is an option called Button Lit When Idle. This option sets the normal state for the indicator LED. The Call Button LED will still blink during initialization and calls. • The Call Button LED flashes briefly at the beginning of RTFM mode. Figure 2-16. Call Button and Call Button LED Call Button and Call Button LED Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 24 Factory Default Settings 2.6 Configure the Intercom Parameters To configure the Intercom online, use a standard web browser. Configure each Intercom and verify its operation before you mount it. When you are ready to mount an Intercom, refer to Appendix A, "Mounting the Indoor Intercom" for instructions. 2.6.1 Factory Default Settings All Intercoms are initially configured with the following default IP settings: When configuring more than one Intercom, attach the Intercoms to the network and configure one at a time to avoid IP address conflicts. Table 2-4. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address a 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Maska 255.0.0.0 a Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 25 Intercom Web Page Navigation 2.6.2 Intercom Web Page Navigation Table 2-5 shows the navigation buttons that you will see on every Intercom web page. Table 2-5. Web Page Navigation Web Page Item Description Link to the Home page. Link to the Device page. Link to the Network page. Link to go to the SIP page. Link to the Multicast page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Door Strike Relay page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 26 Using the Toggle Help Button 2.6.3 Using the Toggle Help Button The Toggle Help button allows you to see a short description of some of the settings on the webpage. To use the Toggle Help button, do the following: 1. Click on the Toggle Help button that is on the UI webpage. See Figure 2-17 and Figure 2-18. Figure 2-17. Toggle/Help Button 2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-18. Figure 2-18. Toggle Help Button and Question Marks Question mark appears next to the web page items Toggle Help button Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 27 Using the Toggle Help Button 3. Move the mouse pointer to hover over the question mark ( page item will appear. See Figure 2-19. ), and a short description of the web Figure 2-19. Short Description Provided by the Help Feature Question mark Operations Guide 930813T A short description of the web page item will appear CyberData Corporation Installing the SIP Emergency Intercom 28 Log in to the Configuration Home Page 2.6.4 Log in to the Configuration Home Page 1. Open your browser to the Intercom IP address. Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10. Note Make sure that the PC is on the same IP network as the Intercom. Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products. CyberData’s VoIP Discovery Utility program is available at the following website address: https://www.cyberdata.net/pages/discovery Note The Intercom ships in DHCP mode. To get to the Home page, use the discovery utility to scan for the device on the network and open your browser from there. 2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (Figure 2-20): Web Access Username: admin Web Access Password: admin Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 29 Log in to the Configuration Home Page Figure 2-20. Home Page CyberData Emergency Intercom 209100001 v11.7.1 Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 30 Log in to the Configuration Home Page 3. On the Home page, review the setup details and navigation buttons described in Table 2-6. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-6. Home Page Overview Web Page Item Description Admin Settings Username The username to access the web interface. Enter up to 25 characters. Password The password to access the web interface. Enter up to 25 characters. Confirm Password Confirm the web interface password. Current Status Serial Number Shows the device serial number. Mac Address Shows the device Mac address. Firmware Version Shows the current firmware version. IP Addressing Shows the current IP addressing setting (DHCP or static). IP Address Shows the current IP address. Subnet Mask Shows the current subnet mask address. Default Gateway Shows the current default gateway address. DNS Server 1 Shows the current DNS Server 1 address. DNS Server 2 Shows the current DNS Server 2 address. SIP Volume Shows the current SIP volume level. Multicast Volume Shows the current Multicast volume level. Ring Volume Shows the current Ring volume level. Sensor Volume Shows the current Sensor volume level. Push to Talk Volume Shows the current Push to Talk volume level. Volume Boost Shows the current Volume Boost level. Microphone Gain Shows the current microphone gain level. Push to Talk Microphone Gain Shows the current Push to Talk Microphone Gain level. SIP Mode Shows the current status of the SIP mode. Multicast Mode Shows the current status of the Multicast mode. Event Reporting Shows the current status of the Event Reporting mode. Nightringer Shows the current status of the Nightringer mode. Primary SIP Server Shows the current status of the Primary SIP Server. Backup Server 1 Shows the current status of Backup Server 1. Backup Server 2 Shows the current status of Backup Server 2. Nightringer Server Shows the current status of Nightringer Server. Import Settings Use this button to select a configuration file to import. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 31 Log in to the Configuration Home Page Table 2-6. Home Page Overview (continued) Web Page Item Description After selecting a configuration file, click Import to import the configuration from the selected file. Then, click Save and Reboot to store changes. Export Settings Click Export to export the current configuration to a file. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Click on the Toggle Help button to see a short description of some of the web page items. First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note Operations Guide The user name and password will be saved immediately, but the user will not be prompted to enter them until there is a reboot. It is advisable to restart the web browser after this change. 930813T CyberData Corporation Installing the SIP Emergency Intercom 32 Configure the Device 2.6.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-21. Figure 2-21. Device Configuration Page CyberData Emergency Intercom Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 33 Configure the Device 2. On the Device page, you may enter values for the parameters indicated in Table 2-7. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-7. Device Configuration Parameters Web Page Item Description Volume Settings (0-9) SIP Volume Set the speaker volume for a SIP call. A value of 0 will mute the speaker during SIP calls. Multicast Volume Set the speaker volume for multicast audio streams. A value of 0 will mute the speaker during multicasts. Ring Volume Set the ring volume for incoming calls. A value of 0 will mute the speaker instead of playing the ring tone when Auto-Answer Incoming Calls is disabled. Sensor Volume Set the speaker volume for playing sensor activated audio. A value of 0 will mute the speaker during sensor activated audio. Push to Talk Volume Set the speaker volume for Push to Talk operation. A value of 0 will mute the speaker in Push to Talk mode. Volume Boost: Set the Boost level to increase the volume output of the speaker. Using Volume Boost may introduce audio clips or cause the device to drop from full duplex to half duplex operation. No Volume Boost Volume Boost 1 Volume Boost 2 Normal operation of the product can be met with volume levels 0 through 9. 0 being mute and 9 being the loudest volume that in a normal arm's length and average background noise, will enable full duplex operation and give the best quality of sound output. Volume Boost 3 If the user would like a higher output from the speaker, the Boost settings are available. However, operation in Boost Mode may overdrive or clip the audio if, for example, the phone that is connected has a high microphone gain or if the person has a loud voice talking too close to the microphone. The acoustic echo canceller also has a harder time maintaining full duplex operation when in the Boost Mode. The product may drop from full duplex operation into half/duplex mode while in Boost Mode. Contact CyberData support for additional information if needed. Microphone Settings Microphone Gain Set the microphone gain level. Push to Talk Microphone Gain Set the microphone gain level for Push to Talk operation. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 34 Configure the Device Table 2-7. Device Configuration Parameters (continued) Web Page Item Description Clock Settings Set Time with NTP Server on boot When selected, the time is set with an external NTP server when the device restarts. NTP Server Use this field to set the address (in IPv4 dotted decimal notation or as a canonical name) for the NTP Server. This field can accept canonical names of up to 64 characters in length. Posix Timezone String See Section 2.6.5.1, "Time Zone Strings" for information about how to use the Posix Timezone String to specify time zone and daylight savings time where applicable. Enter up to 63 characters. Periodically sync time with server When selected, the time is periodically updated with the NTP server at the configured interval below. Time update period (in hours) The time interval after which the device will contact the NTP server to update the time. Enter up to 4 digits. Current Time Allows you to input the current time. (6 character limit) Relay Settings Activate Relay with DTMF Code Activates the relay when the DTMF Activation Code is entered on the phone during a SIP call with the device. RFC2833 DTMF payload types are supported. Relay Pulse Code DTMF code used to pulse the relay when entered on a phone during a SIP call with the device. Relay will activate for Relay Pulse Duration seconds then deactivate. Activate Relay with DTMF Code must be enabled. Enter up to 25 digits (* and # are supported). Relay Pulse Duration (in seconds) The length of time (in seconds) during which the relay will be activated when the DTMF Relay Activation Code is detected. Enter up to 5 digits. Relay Activation Code Activation code used to activate the relay when entered on a phone during a SIP call with the device. Relay will be active indefinitely, or until the DTMF Relay Deactivation code is entered. Activate Relay with DTMF Code must be enabled. Enter up to 25 digits (* and # are supported). Relay Deactivation Code Code used to deactivate the relay when entered on a phone during a SIP call with the device. Activate Relay with DTMF Code must be enabled. Enter up to 25 digits (* and # are supported). Play tone during DTMF Activation When selected, the device will play a tone out of the speaker upon DTMF relay activation. The tone plays for the DTMF Activation Duration (in seconds). Activate Relay During Ring When selected, the relay will be activated for as long as the device is ringing. When Auto-Answer Incoming Calls is enabled, the device will not ring and this option does nothing. Activate Relay During Night Ring When selected, the relay will be activated as long as the Nightringer extension is ringing. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 35 Configure the Device Table 2-7. Device Configuration Parameters (continued) Web Page Item Description Activate Relay While Call Active When selected, the relay will be activated as long as the SIP call is active. Activate Relay on Button Press When selected, the relay will be activated when the Call button is pressed. Relay on Button Press Duration The length of time (in seconds) during which the relay will be activated when the Call button is pressed. Enter up to 5 digits. A Relay on Button Press Duration value of 0 will pulse the relay once when the Call button is pressed. Misc Settings Device Name Type the device name. Enter up to 25 characters. Auto-Answer Incoming Calls When selected, the device will automatically answer incoming calls. When Auto-Answer Incoming Calls is disabled, the device will play a ring tone (corresponds to Ring Tone on the Audiofiles page) out of the speaker until someone presses the Call button to answer the call or the caller disconnects before the call can be answered. Button Lit When Idle When selected, the Call button LED is illuminated while the device is idle (a call is not in progress). Button Brightness (0-255) The desired Call button LED brightness level. Acceptable values are 0-255, where 0 is the dimmest and 255 is the brightest. Enter up to three digits. Play Ringback Tone When selected, the device will play a ringback tone (corresponds to Ringback Tone on the Audiofiles page) out of the speaker while placing an outbound call. The Ringback Tone will play until the call is answered. Enable Push to Talk This option is for noisy environments. When enabled, the microphone will be muted normally. When the Call button is pressed and held, it will unmute the microphone and allow the operator to send audio back. Using Push to Talk prevents the operator from terminating a call by pressing the Call button. The call must be terminated by the phone user. Enable DTMF Push to Talk This option is for noisy environments. When enabled, in an active call, the remote phone can force receive only audio (setting the mic gain to max and muting the speaker) by pressing the * key. Pressing the # key will force send only audio (setting the max speaker volume and muting the mic). Pressing the 0 key will restore full duplex operation with the normal microphone and speaker volume. Prevent Call Termination When this option is enabled, a call cannot be terminated using the call button. Disable HTTPS (NOT recommended) Disables the encrypted connection to the webpage. We do not recommend disabling HTTPS for security reasons. Click on the Test Audio button to do an audio test. When the Test Audio button is pressed, you will hear a voice message for testing the device audio quality and volume. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 36 Configure the Device Table 2-7. Device Configuration Parameters (continued) Web Page Item Description Click on the Test Microphone button to do a microphone test. When the Test Microphone button is pressed, the following occurs: 1. The device will immediately start recording 3 seconds of audio. 2. The device will beep (indicating the end of recording). 3. The device will play back the recorded audio. Click on the Test Relay button to do a relay test. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Click on the Toggle Help button to see a short description of some of the web page items. First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide Note You must click on the Save button and then the Reboot button for the changes to take effect. Note The SIP Volume, Multicast Volume, Ring Volume, Sensor Volume, and Push to Talk Volume settings do not require a reboot for the changes to take effect. Note The NTP Server setting needs to be restarted to spawn NTP or to change the server. Syncing and changing the Time update period (in hours) setting does not require a reboot for the changes to take effect. Note None of the Relay Settings require a reboot for the changes to take effect. Note The Disable HTTPS (NOT recommended) setting requires a reboot for the changes to take effect. 930813T CyberData Corporation Installing the SIP Emergency Intercom 37 Configure the Device 2.6.5.1 Time Zone Strings The posix time zone string tells the internal date and time utilities how to handle daylight savings time for different time zones. Table 2-8 shows some common strings. Table 2-8. Common Time Zone Strings Time Zone Time Zone String US Pacific time PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00 US Mountain time MST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00 US Eastern Time EST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00 a Phoenix Arizona MST7 US Central Time CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00 a.Phoenix, Arizona does not use daylight savings time. Table 2-9 shows a breakdown of the parts that constitute the following time zone string: ● CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00 Table 2-9. Time Zone String Parts Operations Guide Time Zone String Part Meaning CST6CDT The time zone offset from GMT and three character identifiers for the time zone. CST Central Standard Time 6 The (hour) offset from GMT/UTC CDT Central Daylight Time M3.2.0/2:00:00 The date and time when daylight savings begins. M3 The third month (March) .2 The 2nd occurrence of the day (next item) in the month .0 Sunday /2:00:00 Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. M11 The eleventh month (November) .1 The 1st occurrence of the day (next item) in the month .0 Sunday /2:00:00 Time of day to change 930813T CyberData Corporation Installing the SIP Emergency Intercom 38 Configure the Device Time Zone String Examples Table 2-10 has some more examples of time zone strings. Table 2-10. Time Zone String Examples Time Zone Time Zone String a Tokyo IST-9 Berlinb CET-1MET,M3.5.0/1:00,M10.5.0/1:00 a.Tokyo does not use daylight savings time. b.For Berlin, daylight savings time starts on the last Sunday in March at 01:00 UTC, and ends on the last Sunday in October at 01:00 UTC, and is one hour ahead of UTC. Time Zone Identifier A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is needed at the beginning of the posix time zone string to properly set the time. However, the specific letters or numbers used for the time zone identifier are not important and can be any three or four letter or number combination that is chosen by the user. However, the time zone identifier cannot be blank. Figure 2-22. Three or Four Character Time Zone Identifier You can also use the following URL when a certain time zone applies daylight savings time: http://www.timeanddate.com/time/dst/2011.html World GMT Table Table 2-11 has information about the GMT time in various time zones. Table 2-11. World GMT Table Operations Guide Time Zone City or Area Zone Crosses GMT-12 Eniwetok GMT-11 Samoa GMT-10 Hawaii GMT-9 Alaska GMT-8 PST, Pacific US GMT-7 MST, Mountain US GMT-6 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes GMT Greenwich Mean Time, Dublin GMT+1 Berlin, Rome GMT+2 Israel, Cairo GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat 930813T CyberData Corporation Installing the SIP Emergency Intercom 39 Configure the Device Table 2-11. World GMT Table (continued) Operations Guide Time Zone City or Area Zone Crosses GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland 930813T CyberData Corporation Installing the SIP Emergency Intercom 40 Configure the Network Parameters 2.6.6 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-23). Figure 2-23. Network Configuration Page CyberData Emergency Intercom Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 41 Configure the Network Parameters 2. On the Network page, enter values for the parameters indicated in Table 2-12. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-12. Network Configuration Parameters Web Page Item Description Stored Network Settings Addressing Mode Select either DHCP IP Addressing or Static Addressing by marking the appropriate radio button. DHCP Addressing mode is enabled on default and the device will attempt to resolve network addressing with the local DHCP server upon boot. If DHCP Addressing fails, the device will revert to the last known IP address or the factory default address if no prior DHCP lease was established. See Section 2.6.1, "Factory Default Settings" for factory default settings. Be sure to click Save and Reboot to store changes when configuring a Static address. Hostname This is the hostname provided by the DHCP server. See the DHCP/ DNS server documentation for more information. Enter up to 64 characters. IP Address Enter the Static IPv4 network address in dotted decimal notation. Subnet Mask Enter the Subnet Mask in dotted decimal notation. Default Gateway Enter the Default Gateway IPv4 address in dotted decimal notation. DNS Server 1 Enter the primary DNS Server IPv4 address in dotted decimal notation. DNS Server 2 Enter the secondary DNS Server IPv4 address in dotted decimal notation. DHCP Timeout in seconds Specify the desired time-out duration (in seconds) that the device will wait for a response from the DHCP server before reverting back to the stored static IP address. The stored static IP address may be the last known IP address or the factory default address if no prior DHCP lease was established. Enter up to 8 characters. A value of -1 will retry forever. VLAN Settings VLAN ID (0-4095) Specify the IEEE 802.1Q VLAN ID number. Enter up to 4 digits. Note: The device supports 802.1Q VLAN tagging support. The switch port connected to the device will need to be in “trunking mode” for the VLAN tags to propagate. Operations Guide VLAN Priority (0-7) Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of 0 may cause the VLAN ID tag to be ignored. Current Network Settings Shows the current network settings. IP Address Shows the current Static IP address. Subnet Mask Shows the current Subnet Mask address. Default Gateway Shows the current Default Gateway address. DNS Server 1 Shows the current DNS Server 1 address. DNS Server 2 Shows the current DNS Server 2 address. 930813T CyberData Corporation Installing the SIP Emergency Intercom 42 Configure the Network Parameters Table 2-12. Network Configuration Parameters (continued) Web Page Item Description Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Click on the Toggle Help button to see a short description of some of the web page items. First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note Operations Guide You must click on the Save button and then the Reboot button for the changes to take effect. 930813T CyberData Corporation Installing the SIP Emergency Intercom 43 Configure the SIP (Session Initiation Protocol) Parameters 2.6.7 Configure the SIP (Session Initiation Protocol) Parameters 1. Click on the SIP menu button to open the SIP page (Figure 2-24). Figure 2-24. SIP Configuration Page CyberData Emergency Intercom The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 44 Configure the SIP (Session Initiation Protocol) Parameters 2. On the SIP page, enter values for the parameters indicated in Table 2-13. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-13. SIP Configuration Parameters Web Page Item Description SIP Settings Enable SIP Operation When enabled, the device will transmit, receive, and process SIP messages according to the configured SIP settings below. Register with a SIP Server When enabled, the device will attempt to register to the configured SIP Server(s) on this page. To configure the device to send and receive point-to-point SIP calls, enable SIP Operation and disable Register with a SIP Server (see Section 2.6.7.2, "Point-to-Point Configuration"). Use Cisco SRST When enabled, the backup servers are handled according to Cisco SRST (Survivable Remote Site Telephony). It is required for use in clustered Cisco Unified Communications Manager topologies. Primary SIP Server Enter the SIP server address as an IPv4 address in dotted decimal notation or a fully qualified domain name. This parameter also becomes the host portion of the SIP-URI for the device's extension on the primary SIP server. This field can accept entries of up to 255 characters in length. Primary SIP User ID Specify the SIP User ID for the Primary SIP Server. This parameter becomes the user portion of the SIP-URI for the device's extension on the primary SIP server. Enter up to 64 alphanumeric characters. Primary SIP Auth ID Specify the Authenticate ID for the Primary SIP Server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Primary SIP Auth Password Specify the Authenticate Password for the Primary SIP Server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Backup SIP Server 1 Enter the backup SIP server address as an IPv4 address in dotted decimal notation or a fully qualified domain name. This parameter also becomes the host portion of the SIP-URI for the device's extension on the backup SIP server. This field can accept entries of up to 255 characters in length. Backup SIP User ID 1 Specify the SIP User ID for the first backup SIP Server. This parameter becomes the user portion of the SIP-URI for the device's extension on the first backup SIP server. Enter up to 64 alphanumeric characters. Backup SIP Auth ID 1 Specify the Authenticate ID for the first backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Backup SIP Auth Password 1 Specify the Authenticate Password for the first backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Backup SIP Server 2 Enter a second backup SIP server address as an IPv4 address in dotted decimal notation or a fully qualified domain name. This parameter also becomes the host portion of the SIP-URI for the device's extension on the second backup SIP server. This field can accept entries of up to 255 characters in length. Backup SIP User ID 2 Specify the SIP User ID for the second backup SIP Server. This parameter becomes the user portion of the SIP-URI for the device's extension on the second backup SIP server. Enter up to 64 alphanumeric characters. Backup SIP Auth ID 2 Specify the Authenticate ID for the second backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 45 Configure the SIP (Session Initiation Protocol) Parameters Table 2-13. SIP Configuration Parameters (continued) Web Page Item Description Backup SIP Auth Password 2 Specify the Authenticate Password for the second backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Remote SIP Port The Remote SIP Port is the port number the device will use as the destination port when sending SIP messages. The default Remote SIP Port is 5060. The supported range is 0-65536. Enter up to 5 digits. Local SIP Port The Local SIP Port is the port number the device will use to receive SIP messages. The default Local SIP Port is 5060. The supported range is 0-65536. Enter up to 5 digits. Outbound Proxy Enter the Outbound Proxy address as an IPv4 address in dotted decimal notation or a fully qualified domain name (FQDN). When an IP address is configured, the device will send all SIP messages to this IP address. When an FQDN is configured, the device will run DNS NAPTR, SRV, and A queries on the FQDN to resolve an IP address to which it will send all SIP messages. This field can accept entries of up to 255 characters in length. Outbound Proxy Port The Outbound Proxy Port is port number used as the destination port when sending SIP messages to the outbound proxy. A value of 0 will default to 5060. The supported range is 0-65536. Enter up to 5 digits. Disable rport Discovery Disabling rport Discovery will prevent the device from including the public WAN IP address and port number in the contact information that is sent to the remote SIP servers. This will generally only need to be enabled when using an SBC or SIP ALG in conjunction with a remote SIP server. Re-registration Interval (in seconds) The SIP Re-registration interval (in seconds) is the SIP Registration lease time, also known as the expiry. The supported range is 30-3600 seconds. Enter up to 4 digits. Unregister on Boot When enabled, the device will send one registration with an expiry of 0 on boot. Keep Alive Period The minimum time in milliseconds between keep-alive packets sent for nat traversal. A value of 0 will disable keep alive packets. SIP Ring Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings. Blink Strobe on Ring When selected, the Strobe will blink a scene when ringing. Scene Select desired scene (only one may be chosen). ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms during the duration of the event. Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 3.5 seconds during the duration of the event. Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 1.5 seconds during the duration of the event. Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one second during the duration of the event. Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second during the duration of the event. Color Select desired color (only one may be chosen). Brightness How bright the strobe will blink when there is a SIP Ring. This is the maximum brightness for “fade” type scenes. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 46 Configure the SIP (Session Initiation Protocol) Parameters Table 2-13. SIP Configuration Parameters (continued) Web Page Item Description Red The red LED value for SIP Ring. Green The green LED value for SIP Ring. Blue The blue LED value for SIP Ring. Use this button to preview the strobe flashing behavior for the SIP Ring Strobe Settings. SIP Call Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings. Blink Strobe during Call When selected, the Strobe will blink a scene during a call. Scene Select desired scene (only one may be chosen). ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms during the duration of the event. Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 3.5 seconds during the duration of the event. Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 1.5 seconds during the duration of the event. Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one second during the duration of the event. Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second during the duration of the event. Color Select desired color (only one may be chosen). Brightness How bright the strobe will blink when there is a SIP Call. This is the maximum brightness for “fade” type scenes. Red The red LED value for SIP Call. Green The green LED value for SIP Call. Blue The blue LED value for SIP Call. Use this button to preview the strobe flashing behavior for the SIP Call Strobe Settings. MWI Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings. Blink Strobe on MWI When selected, the strobe will blink a scene when a voicemail is waiting for its extension. Scene Select desired scene (only one may be chosen). ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms during the duration of the event. Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 3.5 seconds during the duration of the event. Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 1.5 seconds during the duration of the event. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 47 Configure the SIP (Session Initiation Protocol) Parameters Table 2-13. SIP Configuration Parameters (continued) Web Page Item Description Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one second during the duration of the event. Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second during the duration of the event. MWI Call Color Select desired color (only one may be chosen). Brightness How bright the strobe will blink when there is a message waiting. This is the maximum brightness for “fade” type scenes. Red The red LED value for MWI. Green The green LED value for MWI. Blue The blue LED value for MWI. Use this button to preview the strobe flashing behavior for the MWI Strobe Settings. Nightringer Settings Enable Nightringer When Nightringer is enabled, the device will attempt to register a second extension with the SIP server. Any calls made to this extension will play a ringtone (corresponds to Night Ring on the Audiofiles page). By design, it is not possible to answer a call to the Nightringer extension. SIP Server Enter the SIP server address as an IPv4 address in dotted decimal notation or a fully qualified domain name. This parameter also becomes the host portion of the SIP-URI for the device's Nightringer extension on the SIP server. This field can accept entries of up to 255 characters in length. Remote SIP Port The Remote SIP Port is the port number the device will use as the destination port when sending SIP messages for the Nightringer extension. The default Remote SIP Port is 5060. The supported range is 0-65536. Enter up to 5 digits. Local SIP Port The Local SIP Port is the port number the device will use to receive SIP messages for the Nightringer extension. This value cannot be the same as the Local SIP Port for the primary extension. The default Local SIP Port is 5061. The supported range is 0-65536. Enter up to 5 digits. Outbound Proxy Enter the Outbound Proxy address as an IPv4 address in dotted decimal notation or a fully qualified domain name (FQDN). When an IP address is configured, the device will send all SIP messages to this IP address for the Nightringer extension. When an FQDN is configured, the device will run DNS NAPTR, SRV, and A queries on the FQDN to resolve an IP address to which it will send all SIP messages for the Nightringer extension. This field can accept entries of up to 255 characters in length. Outbound Proxy Port The Outbound Proxy Port is port number used as the destination port when sending SIP messages to the outbound proxy for the Nightringer extension. A value of 0 will default to 5060. The supported range is 0-65536. Enter up to 5 digits. User ID Specify the SIP User ID for the SIP server. This parameter becomes the user portion of the SIP-URI for the device's Nightringer extension. Enter up to 64 alphanumeric characters. Authenticate ID Specify the Authenticate ID for the SIP Server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Authenticate Password Specify the Authenticate Password for the SIP Server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 48 Configure the SIP (Session Initiation Protocol) Parameters Table 2-13. SIP Configuration Parameters (continued) Web Page Item Description Re-registration Interval (in seconds) The SIP Re-registration Interval (in seconds) is the SIP Registration lease time, also known as the expiry. The supported range is 30-3600 seconds. Enter up to 4 digits. Nightringer Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings. Blink Strobe on Nightring When selected, the Strobe will blink a scene when the Nightringer is ringing. Scene Select desired scene (only one may be chosen). ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms during the duration of the event. Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 3.5 seconds during the duration of the event. Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 1.5 seconds during the duration of the event. Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one second during the duration of the event. Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second during the duration of the event. Color Select desired color (only one may be chosen). Brightness How bright the strobe will blink when the Nightringer is ringing. This is the maximum brightness for “fade” type scenes. Red The red LED value for Nightringer. Green The green LED value for Nightringer. Blue The blue LED value for Nightringer. Use this button to preview the strobe flashing behavior for the Nightringer Strobe Settings. Dial Out Settings Dial Out Extension Specify the extension the device will call when someone presses the Call button. Enter up to 64 alphanumeric characters. Note: For information about dial-out extension strings and DTMF tones, see Section 2.6.7.1, "Dial Out Extension Strings and DTMF Tones (using rfc2833)". Extension ID A Caller identification string added to outbound calls. Enter up to 64 alphanumeric characters. Send Multicast Audio When selected, the device will play an audio file to the specified multicast address and port. Multicast Address The multicast address used for multicasting an audio file. Multicast Port The multicast port used for multicasting an audio file. Repeat Message The number of times to repeat the audio message to the remote endpoint. Enter a value from 1-65536. Call Disconnection Terminate Call After Delay Operations Guide Automatically terminate an active call after a given delay in seconds. A value of 0 will disable this function. Enter up to 8 digits. 930813T CyberData Corporation Installing the SIP Emergency Intercom 49 Configure the SIP (Session Initiation Protocol) Parameters Table 2-13. SIP Configuration Parameters (continued) Web Page Item Description Codec Selection Force Selected Codec When configured, this option will allow you to force the device to negotiate for the selected codec. Otherwise, the device will perform codec negotiation using the default list of supported codecs. Codec Select the desired codec (only one may be chosen). RTP Settings RTP Port (even) Specify the port number used for the RTP stream after establishing a SIP call. This port number must be an even number and defaults to 10500. The supported range is 0-65536. Enter up to 5 digits. Jitter Buffer Specify the size of the jitter buffer (in milliseconds) used for SIP calls. Valid values are 50-1000. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Click on the Toggle Help button to see a short description of some of the web page items. First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Note The Terminate Call After Delay setting does not require a reboot for the changes to take effect. Note For specific server configurations, go to the following website address: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 50 Configure the SIP (Session Initiation Protocol) Parameters 2.6.7.1 Dial Out Extension Strings and DTMF Tones (using rfc2833) On the SIP Configuration Page, dial out extensions support the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit. Table 2-14. Examples of Dial-Out Extension Strings Extension String Resulting Action 302 Dial out extension 302 and establish a call 302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the DTMF tone '2' 302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note Operations Guide The maximum number of total characters in the dial-out field is 64. 930813T CyberData Corporation Installing the SIP Emergency Intercom 51 Configure the SIP (Session Initiation Protocol) Parameters 2.6.7.2 Point-to-Point Configuration When the device is set to not register with a SIP server (see Figure 2-25), it is possible to set the device to dial out to a single endpoint. In this case, the dial-out extension should be the IP address of the remote device. The device can also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-25. SIP Page Set to Point-to-Point Mode CyberData Emergency Intercom Device is set to NOT register with a SiP server Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 52 Configure the SIP (Session Initiation Protocol) Parameters 2.6.7.3 Delayed DTMF On the SIP Configuration page the dial out extension supports the addition of comma delimited pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first established with a remote device. Subsequent commas will pause for 2 seconds. A pause of one second will be sent after each numerical digit. Table 2-15. Examples of Dial-Out Extension Strings Extension String Resulting Action 302 Dial out extension 302 and establish a call 302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the DTMF tone '2' 302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note Operations Guide The maximum number of total characters in the dial-out field is 25. 930813T CyberData Corporation Installing the SIP Emergency Intercom 53 Configure the Multicast Parameters 2.6.8 Configure the Multicast Parameters The Multicast Configuration page allows the device to join up to ten paging zones for receiving ulaw/ alaw encoded RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number. Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced based on importance. Multicast groups are compatible with IGMP through version 3. The device supports simultaneous SIP and Multicast. 1. Click on the Multicast menu button to open the Multicast page. See Figure 2-26. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 54 Configure the Multicast Parameters Figure 2-26. Multicast Configuration Page CyberData Emergency Intercom The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 55 Configure the Multicast Parameters 2. On the Multicast page, enter values for the parameters indicated in Table 2-16. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-16. Multicast Page Parameters Web Page Item Description Enable Multicast Operation Enables or disables multicast operation. Blink Strobe on Multicast When selected, the Strobe will blink a scene when a multicast is received. Note: The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings. Priority Indicates the priority for the multicast group. Priority 9 is the highest (emergency streams). 0 is the lowest (background music). SIP calls are considered priority 4.5. See Section 2.6.8.1, "Assigning Priority" for more details. Address Enter the multicast IP Address for this multicast group (15 character limit). Port Enter the port number for this multicast group (5 character limit [range can be from 2000 to 65535]). Note: The multicast ports have to be even values. The webpage will enforce this restriction. Name Assign a descriptive name for this multicast group (25 character limit). Buffer Device will buffer up to four minutes of audio and then play back the recording after the multicast stream finishes or after the buffer is full. Beep When selected, the device will play a beep before multicast audio is sent. Relay When selected, the device will activate a relay before multicast audio is sent. Scene Select desired scene (only one may be chosen). Note: The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings. ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms during the duration of the event. Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 3.5 seconds during the duration of the event. Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 1.5 seconds during the duration of the event. Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one second during the duration of the event. Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second during the duration of the event. Color Select desired color (only one may be chosen). Brightness How bright the strobe will blink on a multicast page. This is the maximum brightness for “fade” type scenes. Red The red LED value for Multicast. Green The green LED value for Multicast. Blue The blue LED value for Multicast. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 56 Configure the Multicast Parameters Table 2-16. Multicast Page Parameters (continued) Web Page Item Description Polycom Default Channel When a default Polycom channel/group number is selected, the device will subscribe to the default channel for one-way group pages. Group Numbers 1-25 are supported. Or, select Disabled to disable this channel. Polycom Priority Channel When a priority Polycom channel/group number is selected, the device will subscribe to the priority channel for one-way group pages. Group Numbers 1-25 are supported. Or, select Disabled to disable this channel. Polycom Emergency Channel When an emergency Polycom channel/group number is selected, the device will subscribe to the default channel for one-way group pages. Group Numbers 1-25 are supported. Or, select Disabled to disable this channel. Use this button to preview the strobe flashing behavior for the Multicast Strobe Settings. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Click on the Toggle Help button to see a short description of some of the web page items. First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide Note You must click on the Save button for the changes to take effect. Note Changing the Enable Multicast Operation, Address, Beep, or Relay settings require a reboot for the changes to take effect. Note Enabling or disabling the strobe or changing any of the strobe options require you to click on the Save button for the changes to take effect. 930813T CyberData Corporation Installing the SIP Emergency Intercom 57 Configure the Multicast Parameters 2.6.8.1 Assigning Priority The device will prioritize simultaneous audio streams according to their priority in the list. If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will interrupt multicast streams with priority 0 through 4 and will be interrupted by multicast streams with priority 5 through 9. During priority 9 multicast streams, the volume is set to maximum. Note Ringtones and Nightringtones Operations Guide SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones all play at the same priority level. This means that it is possible to have a nightring tone and a normal ringtone playing at the same time. 930813T CyberData Corporation Installing the SIP Emergency Intercom 58 Configure the Sensor Configuration Parameters 2.6.9 Configure the Sensor Configuration Parameters The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state. There is an option on the Sensor page to trigger on an open or short condition on these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has been met. The intrusion sensor is an optical sensor installed on the Intercom board and will be activated when the Intercom is removed from the case. Each sensor can trigger up to five different actions: • Flash the LED until the sensor is deactivated (roughly 10 times/second) • Activate the relay until the sensor is deactivated • Loop an audio file out of the Intercom speaker until the sensor is deactivated • Call an extension and establish two way audio • Call an extension and play a pre-recorded audio file Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. 1. Click Sensor menu button to open the Sensor page (Figure 2-27). Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 59 Configure the Sensor Configuration Parameters Figure 2-27. Sensor Configuration Page CyberData Emergency Intercom The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 60 Configure the Sensor Configuration Parameters 2. On the Sensor page, enter values for the parameters indicated in Table 2-17. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-17. Sensor Configuration Parameters Web Page Item Description Door Sensor Settings Door Sensor Normally Closed Select the inactive state of the door sensor. The door sensor is also known as the Sense Input on the device's terminal block. Door Open Timeout (in seconds) The time (in seconds) the device will wait before it performs an action when the on-board door sensor is activated. The action(s) performed are based on the configured Door Sensor Settings below. Enter up to 5 digits. Flash Button LED When selected, the Call button LED will flash until the on-board door sensor is deactivated (roughly 10 times/second). Activate Relay When selected, the device's on-board relay will be activated until the on-board door sensor is deactivated. Play Audio Locally When selected, the device will loop an audio file out of the speaker until the door sensor is deactivated. Make call to extension When selected, the device will call an extension when the onboard door sensor is activated. Use the Dial Out Extension field below to specify the extension the device will call. Dial Out Extension Specify the extension the device will call when the on-board door sensor is activated. Enter up to 64 alphanumeric characters. Dial Out ID An additional Caller identification string added to outbound calls. Enter up to 64 alphanumeric characters. Play recorded audio When selected, the device will call the Dial Out Extension and play an audio file to the phone answering the SIP call (corresponds to Door Ajar on the Audiofiles page). Repeat Sensor Message The number of times to repeat the audio message through the local speaker or to the remote endpoint. A value of 0 will repeat forever. Enter a value from 0-65536. Sensor Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings. Blink Strobe on Sensor When selected, the Strobe will blink a scene when the sensor is triggered. Scene Select desired scene (only one may be chosen). ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms during the duration of the event. Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 3.5 seconds during the duration of the event. Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 1.5 seconds during the duration of the event. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 61 Configure the Sensor Configuration Parameters Table 2-17. Sensor Configuration Parameters (continued) Web Page Item Description Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one second during the duration of the event. Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second during the duration of the event. Color Select desired color (only one may be chosen). Brightness How bright the strobe will blink when the sensor is triggered. This is the maximum brightness for “fade” type scenes. Red The red LED value for the Sensor. Green The green LED value for the Sensor. Blue The blue LED value for the Sensor. Use this button to preview the strobe flashing behavior for the Sensor Strobe Settings. Intrusion Sensor Settings Flash Button LED When selected, the Call button LED will flash until the intrusion sensor is deactivated (roughly 10 times/second). Activate Relay When selected, the device's on-board relay will be activated until the intrusion sensor is deactivated. Play Audio Locally When selected, the device will loop an audio file out of the speaker until the intrusion sensor is deactivated. Make call to extension When selected, the device will call an extension when the intrusion sensor is activated. Use the Dial Out Extension field below to specify the extension the device will call. Dial Out Extension Specify the extension the device will call when the intrusion sensor is activated. Enter up to 64 alphanumeric characters. Dial Out ID An additional Caller identification string added to outbound calls. Enter up to 64 alphanumeric characters. Play recorded audio When selected, the device will call the Dial Out Extension and play an audio file (corresponds to Intrusion Sensor Triggered on the Audiofiles page) to the phone answering the SIP call when the intrusion sensor is activated. Repeat Intrusion Message The number of times to repeat the audio message through the local speaker or to the remote endpoint. A value of 0 will repeat forever. Enter a value from 0-65536. Intrusion Sensor Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings. Blink Strobe on Intrusion Sensor When selected, the Strobe will blink a scene when the intrusion sensor is triggered. Scene Select desired scene (only one may be chosen). ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms during the duration of the event. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 62 Configure the Sensor Configuration Parameters Table 2-17. Sensor Configuration Parameters (continued) Web Page Item Description Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 3.5 seconds during the duration of the event. Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 1.5 seconds during the duration of the event. Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one second during the duration of the event. Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second during the duration of the event. Color Select desired color (only one may be chosen). Brightness How bright the strobe will blink when the intrusion sensor is triggered. This is the maximum brightness for “fade” type scenes. Red The red LED value for the Intrusion Sensor. Green The green LED value for the Intrusion Sensor. Blue The blue LED value for the Intrusion Sensor. Use this button to preview the strobe flashing behavior for the Intrusion Sensor Strobe Settings. Click the Test Door Sensor button to test the door sensor. Click the Test Intrusion Sensor button to test the Intrusion sensor. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Click on the Toggle Help button to see a short description of some of the web page items. First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide Note You must click on the Save button for the changes to take effect. Note None of the Sensor Configuration Page settings require a reboot for the changes to take effect. 930813T CyberData Corporation Installing the SIP Emergency Intercom 63 Configure the Audio Configuration Parameters 2.6.10 Configure the Audio Configuration Parameters The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-28). Figure 2-28. Audiofiles Configuration Page CyberData Emergency Intercom Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 64 Configure the Audio Configuration Parameters Figure 2-29. Audiofiles Page Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 65 Configure the Audio Configuration Parameters 2. On the Audiofiles page, enter values for the parameters indicated in Table 2-18. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-18. Audiofiles Configuration Parameters Web Page Item Description Available Space Shows the space available for the user to save custom audio files if they want to change the message when the door or sensor is triggered. 0-9 The name of the audio configuration option is the same as the spoken audio that plays on the board (24 character limit). '0' corresponds to the spoken word “zero.” '1' corresponds to the spoken word “one.” '2' corresponds to the spoken word “two.” '3' corresponds to the spoken word “three.” '4' corresponds to the spoken word “four.” 0-9 '5' corresponds to the spoken word “five.” '6' corresponds to the spoken word “six.” '7' corresponds to the spoken word “seven.” '8' corresponds to the spoken word “eight.” '9' corresponds to the spoken word “nine.” Dot Corresponds to the spoken word “dot.” (24 character limit) Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit). Your IP Address is Corresponds to the message “Your IP address is...” (24 character limit). Rebooting Corresponds to the spoken word “Rebooting” (24 character limit). Restoring default Corresponds to the message “Restoring default” (24 character limit). Ringback tone This is the ringback tone that plays when calling a remote extension (24 character limit). Ring tone This is the tone that plays when set to ring when receiving a call (24 character limit). Intrusion Sensor Triggered Corresponds to the message “Intrusion Sensor Triggered” (24 character limit). Door Ajar Corresponds to the message “Door Ajar” (24 character limit). Night Ring Specifies the ringtone for nightring. By default this parameter uses the same audio file that is selected for the Ring Tone parameter. SIP Multicast Message This is the message that plays when multicast audio is initiated by the call button. Click on the Browse button to navigate to and select an audio file. The Play button will play that audio file. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 66 Configure the Audio Configuration Parameters Table 2-18. Audiofiles Configuration Parameters (continued) Web Page Item Description The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 67 Configure the Audio Configuration Parameters 2.6.10.1 User-created Audio Files User created audio files should be saved in the following format: RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-30 through Figure 2-32. Figure 2-30. Audacity 1 Figure 2-31. Audacity 2 Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 68 Configure the Audio Configuration Parameters When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-32. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 69 Configure the Events Parameters 2.6.11 Configure the Events Parameters The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-33). Figure 2-33. Event Configuration Page CyberData Emergency Intercom Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 70 Configure the Events Parameters 2. On the Events page, enter values for the parameters indicated in Table 2-19. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-19. Events Configuration Parameters Web Page Item Description Enable Event Generation The device will send HTTP POST events to the specified remote server and port number whenever a certain action takes place. Select an event type below to generate an HTTP POST event. Events Enable Button Events When selected, the device will report Call button presses. Enable Call Start Events When selected, the device will report the start of a SIP call. Enable Call Terminated Events When selected, the device will report the end of a SIP call. Enable Relay Activated Events When selected, the device will report relay activation. Enable Relay Deactivated Events When selected, the device will report relay deactivation. Enable Ring Events When selected, the device will report when it starts ringing upon an incoming SIP call. A Ring Event will not be generated when AutoAnswer Incoming Calls is enabled on the Device page. Enable Night Ring Events When selected, the device will report when it starts ringing upon an incoming SIP call to the Nightringer extension. As a reminder, the Nightringer extension always rings upon an incoming SIP call and it is not possible to alter this behavior. Enable Multicast Start Events When selected, the device will report when the device starts playing a multicast audio stream. Enable Multicast Stop Events When selected, the device will report when the device stops playing a multicast audio stream. Enable Power On Events When selected, the device will report when it boots. Enable Sensor Events When selected, the device will report when the on-board sensor is activated. Enable Remote Relay Events When selected, the device will report when the remote relay (DSR) is activated. Enable Security Events When enabled, the device will report when the intrusion sensor is activated. Enable 60 Second Heartbeat Events When enabled, the device will report a Heartbeat event every 60 seconds. SIP registration is not required to generate Heartbeat events. Check All Click on Check All to select all of the events on the page. Uncheck All Click on Uncheck All to de-select all of the events on the page. Event Server Server IP Address The IPv4 address of the event server in dotted decimal notation. Server Port Specify the event server port number. The supported range is 065536. Enter up to 5 digits. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 71 Configure the Events Parameters Table 2-19. Events Configuration Parameters(continued) Web Page Item Description Server URL Generally, the destination URL is the name of the application that receives the events and the string in the HTTP POST command. It can be a script used to parse and process the HTTP POST events. Enter up to 127 characters. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Click on the Toggle Help button to see a short description of some of the web page items. First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide Note You must click on the Save button for the changes to take effect. Note Enabling Event Generation or changing an Event Server setting requires a reboot for the changes to take effect. Note Selecting particular events, Check All, or Uncheck All does not require a reboot for the changes to take effect. 930813T CyberData Corporation Installing the SIP Emergency Intercom 72 Configure the Events Parameters 2.6.11.1 Example Packets for Events The server and port are used to point to the listening server and the 'Remote Event Server URL' is the destination URL (typically the script running on the remote server that's used to parse and process the POST events). Note The XML is URL-encoded before transmission so the following examples are not completely accurate. Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>HEARTBEAT</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 196 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>BUTTON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 201 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_ACTIVE</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 73 Configure the Events Parameters User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RINGING</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>MULTICAST_START</event> <index>8</index> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 233 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>MULTICAST_STOP</event> <index>8</index> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_ACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 74 Configure the Events Parameters User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>NIGHTRINGING</event> </cyberdata> Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 75 Configure the Door Strike Relay 2.6.12 Configure the Door Strike Relay The Door Strike Relay (DSR) is a network device designed to control an electronic door strike. The DSR is meant to be used as a replacement for (or an addition to) the on-board relay. In addition to being a drop-in 12 Amp relay, the DSR can monitor and record when the door is open or closed. The DSR can be configured to trigger in the following ways: on the entry of a DTMF code, manually through the web interface, or by using a Windows application. This section describes operations for running firmware version 4.8 or later of the Dual Door Strike Relay. If you have an older version of the firmware, then please contact CyberData Technical Support. The version number appears in the Discovered Remote Relays section on the DSR page (Figure 2-34). 1. Click on the DSR menu button to open the DSR page (Figure 2-34). Figure 2-34. DSR Page (not associated with any DSRs) CyberData Emergency Intercom This is the default page when the device is not associated with any DSRs. Please see the Dual Door Strike Relay Operations Guide for more settings and options on the DSR page when the device is associated with a DSR. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 76 Configure the Door Strike Relay 2. On the DSR page, enter values for the parameters indicated in Table 2-20. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-20. DSR Configuration Parameters (not associated with any DSRs) Web Page Item Description Remote Relay Settings The settings in this section will activate an associated door strike relay. If a door strike relay is not associated with the device, then you will only see the words Not associated with any DSRs. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Click on the Toggle Help button to see a short description of some of the web page items. First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Discovered Remote Relays The Discovered Remote Relays section lists all of the networked door strike relays on the network. To associate your device with a door strike relay, click on the Associate button. This action allows the user to configure the door strike relay. Keep in mind that a device may only be associated with one door strike relay. Product Type Displays the product type of the remote relay. IP Address Displays the IP address of the remote relay. MAC Address Displays the MAC address of the remote relay. Serial Number Displays the serial number of the remote relay. Name Displays the name of the remote relay. Version Displays the version of the remote relay. Use this button to search for and find any remote relays that are available on the network. Use this button to view the settings of a remote relay that has been “discovered” after pressing the Discover button. Use this button to associate the remote relay with the device. Only one relay may be associated with a device. Use this button to disassociate the remote relay from the device. Only one relay may be associated with a device. This button is only available when a relay is associated with a device. Operations Guide Note You must click on the Save button and then the Reboot button for the changes to take effect. Note Associating a DSR does not require a reboot. However, you should reboot the device after disassociating a DSR. 930813T CyberData Corporation Installing the SIP Emergency Intercom 77 Configure the Autoprovisioning Parameters 2.6.13 Configure the Autoprovisioning Parameters Autoprovisioning can be used to automatically configure your device. The autoprovisioning file is an xml file with the device configuration. Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-35. Figure 2-35. Autoprovisioning Page CyberData Emergency Intercom Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 78 Configure the Autoprovisioning Parameters 2. On the Autoprovisioning page, you may enter values for the parameters indicated in Table 221. Note The question mark icon ( ) in the following table shows which web page items will be defined after the Toggle Help button is pressed. Table 2-21. Autoprovisioning Configuration Parameters Web Page Item Description Disable Autoprovisioning Prevent the device from automatically trying to download a configuration file. See Section 2.6.13.1, "Autoprovisioning" for more information. Autoprovisioning Server Enter the IPv4 address of the provisioning server in dotted decimal notation. Autoprovisioning Filename The autoprovisioning filename is the configuration filename. The default autoprovisioning filename is in the format of <mac address>.xml. Supported filename extensions are .txt, and .xml. The current filename is denoted by an asterisk at the bottom of the Autoprovisioning Page. Enter up to 256 characters. A file may have any name with an xml extension. If a file name is entered, the device will look for the specified file name, and only that file. Use tftp The device will use TFTP (instead of http) to download autoprovisioning files. Username The username used to authenticate with an autoprovisioning server. Leave this field blank to disable authentication. Password The password used to authenticate with an autoprovisioning server. Leave this field blank to disable authentication. Autoprovisioning Autoupdate (in minutes) The reoccurring time (in minutes) the device will wait before checking for new autoprovisioning files. Enter up to 6 digits. A value of 0 will disable this option. Note: To use the auto update options, enable the Set Time with NTP Server on boot setting on the Device Configuration Page page (see Table 2-7). Autoprovision at time (HHMMSS) The time of day the device will check for a new autoprovisioning file. The time must be 6 characters in length and in HHMMSS format. An empty value will disable this option. Note: To use the auto update options, enable the Set Time with NTP Server on boot setting on the Device Configuration Page page (see Table 2-7). The idle time (in minutes greater than 10) after which the device will check for a new autoprovisioning file. Enter up to 6 digits. A value of 0 will disable this option. Autoprovision when idle (in minutes > 10) Note: To use the auto update options, enable the Set Time with NTP Server on boot setting on the Device Configuration Page page (see Table 2-7). Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 79 Configure the Autoprovisioning Parameters Table 2-21. Autoprovisioning Configuration Parameters (continued) Web Page Item Description Click on the Reboot button to reboot the system. Click on the Toggle Help button to see a short description of some of the web page items. First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Press the Download Template button to create an autoprovisioning file for the device. See Section 2.6.13.3, "Download Template Button" Autoprovisioning log Note The autoprovisioning log provides information about the latest autoprovisioning attempt (i.e. dhcp options and server accessed and files parsed or not found). You must click on the Save button and then the Reboot button for the changes to take effect. 2.6.13.1 Autoprovisioning On boot, the device will look for an autoprovisioning server configured on the Autoprovisioning Page or specified as a DHCP option. When it finds a server, it will try to download the following (in order of preference): 1. The file configured on the autoprovisioning page. 2. A file named according to it's mac address (for example: 0020f7350058.xml). 3. The file 000000cd.xml The file can be hosted using a standard web server (like apache, IIS, or nginx), and the device can download over SSL. The file server can be an ipv4 address in dotted decimal notation or a fully qualified domain name. By default, the device will get its autoprovisioning server from the DHCP options. See Section 2.6.13.2, "Sample dhcpd.conf" for an example of how to configure dhcpd to offer autoprovisioning server addresses. If multiple options are set, the device will attempt to download autoprovisioning files from every server. The DHCP option determines the protocol used to download the autoprovisioning file. The device looks for DHCP options in the following order: 1. Option 43 - a FQDN or an IP address to an http server 2. Option 72 - an IP address to an http server 3. Option 150 - an IP address to a tftp server 4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 80 Configure the Autoprovisioning Parameters You can download an autoprovisioning template file from the Autoprovisioning Page using the Download Template button (see Table 2-21). This file contains every configuration option that can be set on the board. Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Intercom</DeviceName> <!-<AutoprovFile>common.xml</AutoprovFile>--> <!-<AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>--> <!-<AutoprovFile>audio[macaddress]</AutoprovFile>--> <!-<AutoprovFile>device[macaddress].xml</AutoprovFile>--> </MiscSettings> After downloading the first autoprovisioning file, the device will step through up to twenty additional <AutoprovFile> entries and try to download these files from the same server. When the device finds a filename with the string [macaddress], it will replace this string with the mac address. As an example, the user has configured option 43 on their DHCP server to “http://example.com,” and on their server, they have a file named 0020f7123456.xml (the same as the mac address of the device). Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 81 Configure the Autoprovisioning Parameters The file 0020f7123456.xml contains: <?xml version="1.0" encoding="utf-8" ?> <specific> <MiscSettings> <DeviceName>Newname</DeviceName> <AutoprovFile>common.xml</AutoprovFile> <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile> <AutoprovFile>audio[macaddress]</AutoprovFile> <AutoprovFile>device.xml</AutoprovFile> </MiscSettings> </specific> 1. The device will first set it's name to 'Newname'. 2. It will try to download http://example.com/common.xml. 3. It will try to download http://example.com/sip_reg0020f7123456.xml. 4. It will try to download http://example.com/audio0020f7123456. 5. It will try to download http://example.com/device.xml. The device is reconfigured every time it downloads a new file so if two files configure the same option the last one will be the one that is saved. It is possible to autoprovision autoprovisioning values (for example, to disable autoprovisioning or to configure a time to check for new files). Checking for New The device will always check for an autoprovisioning files on boot but it can be configured to also Autoprovisioning check after a periodic delay, when idle, or at a specified time. When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 82 Configure the Autoprovisioning Parameters The Autoprovisioning Filename The autoprovisioning filename can contain a file, a file path, or a directory. Table 2-22. Autoprovisioning File Name Autoprovisioning Filename Autoprovisioning Server File Downloaded config.xml 10.0.1.3 10.0.1.3/config.xml /path/to/config.xml 10.0.1.3 10.0.1.3/path/to/config.xml subdirectory/path/ 10.0.1.3 10.0.1.3/subdirectory/path/0020f7020002.xml TFTP options may not support subdirectories. If a directory is set in the filename field, firmware and audio files will also be downloaded from this subdirectory. If the filename ends with a forward slash “/,” the device will treat it as a subdirectory. For example: The autoprovisioning server is set to “https://www.example.com” The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 83 Configure the Autoprovisioning Parameters Autoprovisioning <FirmwareSettings> Firmware Updates <FirmwareFile>505-uImage-ceilingspeaker</FirmwareFile> <FirmwareServer>10.0.1.3</FirmwareServer> <OutdoorIntercom30>firmware_file_v9.3.0</OutdoorIntercom30> <OutdoorIntercom31>firmware_file_v10.3.0</OutdoorIntercom31> <CallButton31>firmware_file_v10.3.0</CallButton31> </FirmwareSettings> In the <FirmwareSettings> section, the <FirmwareServer> element can be used to specify a different server for hosting firmware files. When this element is not available, the device will try to download the file from the autoprovisioning server. The device will use the filename to determine when to autoprovision firmware updates. The default configuration is blank, so the first time you set a value in your autoprovisioning file, it may force a firmware update even if the firmware version has not changed. The <FirmwareFile> name can contain path elements (i.e. /path/to/firmware/10.3.0-uImage[device_file_name]). The device also supports product strings for downloading firmware. If the <FirmwareFile> option is not set, the device will look for its particular product string for a firmware filename. In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 84 Configure the Autoprovisioning Parameters Autoprovisioning Example 1 Here's a simple example using four autoprovisioning files to configure two devices: We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1 and Device2). The devices are set to use DHCP and that server provides an autoprovisioning server address with option 43. The address is “https://autoprovtest.server.net.” The files on this server are as follows: 000000cd.xml <MiscSettings> <DeviceName>CyberData Autoprovisioned</DeviceName> <AutoprovFile>sip_common.xml</AutoprovFile> <AutoprovFile>sip_[macaddress].xml</AutoprovFile> </MiscSettings> sip_common.xml <SIPSettings> <SIPServer>10.0.0.253</SIPServer> <RemoteSIPPort>5060</RemoteSIPPort> </SIPSettings> sip_0020f7020001.xml <SIPSettings> <SIPUserID>198</SIPUserID> <SIPAuthPassword>ext198</SIPAuthPassword> <DialoutExtension0>204</DialoutExtension0> </SIPSettings> sip_0020f7020002.xml <SIPSettings> <SIPUserID>500</SIPUserID> <SIPAuthPassword>ext500</SIPAuthPassword> <DialoutExtension0>555</DialoutExtension0> </SIPSettings> On boot, Device1 tries to fetch the file 0020f7023614.xml from “https://autoprovtest.server.net”. This file is not available, so device1 then tries to fetch the file 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,” and imports this configuration, setting the sip server to 10.0.0.253 and the remote port to 5060.3. 3. Device1 finds another AutoprovFile element containing the filename sip_[macaddress].xml. The device replaces the [macaddress] with its own mac address value creating sip_0020f7020001.xml, downloads this file from “https://autoprovtest.server.net,” and imports this configuration. This sets the user ID to 198, the password to ext198, and the dialout extension to 204. Device1 is now finished with autoprovisioning. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 85 Configure the Autoprovisioning Parameters Device2 goes through the same steps by setting its device name to CyberData Autoprovisioned, its SIP server to 10.0.0.253, and its port to 5060. When Device2 “sees” sip_[macaddress].xml, Device2 replaces it with its own mac address and downloads sip_0020f7020002.xml from “https:// autoprovtest.server.net.” Device2 sets the SIP User ID to 500, the password to ext500, and the dialout extension to 555. Autoprovisioning Example 2 Here is another example of setting up your autoprovisioning files: We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1 and Device2) and boot them on a network with a DHCP server configured with an autoprovisioning server at 10.0.1.3 on option 150. Our TFTP server has three files: 0020f7020001.xml <MiscSettings> <AutoprovFile>common_settings.xml</AutoprovFile> </MiscSettings> <SIPSettings> <SIPUserID>198</SIPUserID> <SIPAuthPassword>ext198</SIPAuthPassword> <DialoutExtension0>204</DialoutExtension0> </SIPSettings> 0020f7020002.xml <MiscSettings> <AutoprovFile>common_settings.xml</AutoprovFile> </MiscSettings> <SIPSettings> <SIPUserID>500</SIPUserID> <SIPAuthPassword>ext500</SIPAuthPassword> <DialoutExtension0>555</DialoutExtension0> </SIPSettings> common_settings.xml <MiscSettings> <DeviceName>CyberData Autoprovisioned</DeviceName> </MiscSettings> <SIPSettings> <SIPServer>10.0.0.253</SIPServer> <RemoteSIPPort>5060</RemoteSIPPort> </SIPSettings> 1. On boot, Device1 downloads 0020f7020001.xml from 10.0.1.3 and imports these values. The SIP User ID is 198, the password is ext198, and the dialout extension is 204. 2. Device1 then gets the filename common_settings.xml from the AutoprovFile element and downloads this file from the TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead. The Sip User ID is 500, password is ext500, and dialout extension is 555. Device2 then downloads the common_settings.xml file and imports those values. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 86 Configure the Autoprovisioning Parameters XML Files XML files can contain <AutoprovFile> elements. If multiple DHCP options are specified, the device will try to download autoprovisioning files from each in turn. The device will only look for <AutoprovFile> elements in the first file downloaded from each server. You can specify up to 20 <AutoprovFile> elements in the first autoprovisioning file. There are numerous ways to change an element of the configuration(xml) file. Using sip ext as an example, the extension can be changed: Within the device-specific xml, i.e. [macaddress].xml, via the AutoprovFile element:<SIPSettings>/ <SIPExt> From the device specific xml, a pointer to a sip_common file From the device specific xml, a pointer to the device specific sip_[macaddress].xml From the common file, a pointer to sip_common.xml From the common file, a pointer to the device specific (sip_[macaddress].xml) Autoprovisioned Audio Files Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be downloaded once for each device. Loading many audio files to the device from the web page could cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh the page. The device uses the file name to determine when to download a new audio file. This means that if you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP server, the device will not recognize that the file has changed (because the file name is the same). Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have been loaded to the board, the audio file settings will not change. You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 87 Configure the Autoprovisioning Parameters 2.6.13.2 Sample dhcpd.conf # # Sample configuration file for ISC dhcpd for Debian # ddns-update-style none; option domain-name "voiplab"; option domain-name-servers 10.0.0.252; option option-150 code 150 = ip-address; option ntp-servers north-america.pool.ntp.org; option space VendorInfo; option VendorInfo.text code 10 = { text }; authoritative; log-facility local7; subnet 10.0.0.0 netmask 255.0.0.0 { max-lease-time 3600; default-lease-time 3600; option routers option subnet-mask 10.0.0.1; 255.0.0.0; option domain-name option domain-name-servers "voiplab"; 10.0.0.252; option time-offset -8; # Pacific Standard Time # option www-server 99.99.99.99; # # option tftp-server-name option tftp-server-name "10.0.1.52"; "http://test.cyberdata.net"; # OPTION 66 # OPTION 66 # option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 # vendor-option-space VendorInfo; # option VendorInfo.text "http://test.cyberdata.net"; # OPTION 72 # OPTION 43 # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 88 Configure the Autoprovisioning Parameters 2.6.13.3 Download Template Button The Download Template button allows the user to generate, download, edit, and then store an autoprovisioning template on the server that serves the autoprovisioning files for devices. To generate an autoprovisioning template directly from the device, complete the following steps: 1. On the Autoprovisioning page, click on the Download Template button. 2. You will see a window prompting you to save a configuration file (.xml) to a location on your computer (Figure 2-36). The configuration file is the basis for the default configuration settings for your unit). 3. Choose a location to save the configuration file and click on OK. See Figure 2-36. Figure 2-36. Configuration File 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 89 Downloading the Firmware 2.7 Upgrade the Firmware and Reboot the Intercom Caution Equipment Hazard: Devices with a serial number that begins with 2091xxxxx can only run firmware versions 10.0.0 or later. GENERAL ALERT 2.7.1 Downloading the Firmware To download the firmware to your computer: 1. Download the latest firmware file from the Downloads tab at the following webpage: https://www.cyberdata.net/products/011209 2. Unzip the firmware version file. This file may contain the following: • Firmware file • Release notes 3. Log in to the Intercom home page as instructed in Section 2.6.4, "Log in to the Configuration Home Page". Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 90 Downloading the Firmware 4. Click on the Firmware menu button to open the Firmware page. See Figure 2-37. Caution GENERAL ALERT Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.7.2, "Reboot the Device". Figure 2-37. Firmware Page CyberData Emergency Intercom v11.7.1 5. Click on the Browse button, and then navigate to the location of the firmware file. 6. Select the firmware file. 7. Click on the Upload button. Note Do not reboot the device after clicking on the Upload button. Note This starts the upgrade process. Once the Intercom has uploaded the file, the Uploading Firmware countdown page appears, indicating that the firmware is being written to flash. The Intercom will automatically reboot when the upload is complete. When the countdown finishes, the Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating a successful upload and reboot). Caution Equipment Hazard: Restore the factory defaults after upgrading the firmware. See Section 2.7.2, "Reboot the Device". GENERAL ALERT 8. Table 2-23 shows the web page items on the Firmware page. Table 2-23. Firmware Parameters Web Page Item Description Current Firmware Version Shows the current firmware version. Use the Browse button to navigate to the location of the Intercom firmware file that you want to upload. Click on the Upload button to automatically upload the selected firmware and reboot the system. Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 91 Reboot the Device 2.7.2 Reboot the Device To reboot a Intercom, log in to the web page as instructed in Section 2.6.4, "Log in to the Configuration Home Page". 1. Click on the Reboot button on the Home page (Figure 2-38). A normal restart will occur. Figure 2-38. Home Page CyberData Emergency Intercom 209100001 v11.7.1 Reboot Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 92 Command Interface Post Commands 2.8 Command Interface Some functions on the device can be activated using simple POST commands to the web interface. The examples in Table 2-24 use the free unix utility, wget commands. However, any program that can send HTTP POST commands to the device should work. 2.8.1 Command Interface Post Commands Note These commands require an authenticated session (a valid username and password to work). Table 2-24. Command Interface Post Commands Device Action HTTP Post Commanda Trigger relay (for configured delay) wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ command.cgi" --post-data "test_relay=yes" Place call to extension (example: extension 130) wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ command.cgi" --post-data "call=130" Place point-to-point callb (example: IP phone address = 10.0.3.72) wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ command.cgi" --post-data "call=10.0.3.72" Terminate active call wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ command.cgi" --post-data "terminate=yes" Force reboot wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ command.cgi" --post-data "reboot=yes" Test Audio button wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ command.cgi" --post-data "test_audio=yes" Announce IP address wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ command.cgi" --post-data "speak_ip_address=yes" Play the "0" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_0=yes" Play the "1" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_1=yes" Play the "2" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_2=yes" Play the "3" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_3=yes" Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 93 Command Interface Post Commands Table 2-24. Command Interface Post Commands (continued) Device Action HTTP Post Commanda Play the "4" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_4=yes" Play the "5" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_5=yes" Play the "6" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_6=yes" Play the "7" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_7=yes" Play the "8" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_8=yes" Play the "9" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_9=yes" Play the "Dot" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_d=yes" Play the "Audio Test" audio file (from Audio Config) wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_audiotest=yes" Play the "Page Tone" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_pagetone=yes" Play the "Your IP Address Is" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_youripaddressis=yes" Play the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_rebooting=yes" Play the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_restoringdefault=yes" Play the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_ringback=yes" Play the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_ringtone=yes" Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_intrusionsensortriggered=yes" Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_doorajar=yes" Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 94 Command Interface Post Commands Table 2-24. Command Interface Post Commands (continued) Device Action HTTP Post Commanda Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "play_nightring=yes" Delete the "0" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_0=yes" Delete the "1" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_1=yes" Delete the "2" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_2=yes" Delete the "3" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_3=yes" Delete the "4" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_4=yes" Delete the "5" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_5=yes" Delete the "6" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_6=yes" Delete the "7" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_7=yes" Delete the "8" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_8=yes" Delete the "9" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_9=yes" Delete the "Audio Test" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_audiotest=yes" Delete the "Page Tone" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_pagetone=yes" Delete the "Your IP Address Is" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_youripaddressis=yes" Delete the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_rebooting=yes" Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_restoringdefault=yes" Operations Guide 930813T CyberData Corporation Installing the SIP Emergency Intercom 95 Command Interface Post Commands Table 2-24. Command Interface Post Commands (continued) Device Action HTTP Post Commanda Delete the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_ringback=yes" Delete the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_ringtone=yes" Delete the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_intrusionsensortriggered=yes" Delete the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_doorajar=yes" Delete the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ audiofiles.cgi" --post-data "delete_nightring=yes" Trigger the Door Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ sensor.cgi" --post-data "doortest=yes" Trigger the Intrusion Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/ sensor.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.6.7.2, "Point-to-Point Configuration" Operations Guide 930813T CyberData Corporation 96 Appendix A: Mounting the Indoor Intercom A.1 Wall Mounting Components Before you mount the Intercom, make sure that you have received all the parts for each Intercom. Refer to the following tables. Table A-1. Wall Mounting Components (Part of the Accessory Kit) Quantity Part Name 4 Sheet Metal Screw 4 Plastic Ribbed Anchor Illustration Table A-2. Gang Box Mounting Components Operations Guide Quantity Part Name 4 #6-32 FlatHead Countersunk Machine Screw 930813T Illustration CyberData Corporation Mounting the Indoor Intercom 97 Wall Mounting Components Figure A-1 shows how to properly connect the VoIP Intercom. Figure A-1. Cable Connections PCBA Mounting Screw (4x) J1 Network Cable (Not Provided) to J1 Microphone to J6 J2 Speaker to J7 J7 J9 J6 Backplate Button to J2 PCB Assembly = Cable Slot Open = Cable Slot Close Mounting Screw (3x) Operations Guide 930813T Rotate Backplate 90° (One Open Slot) for Network Cable Coming from Top Rotate Backplate 180° (Two Open Slot) with Auxiliary Strobe Cable to J9 CD#011288A (Sold Separately) CyberData Corporation Mounting the Indoor Intercom 98 Wall Mounting Components Figure A-1 shows a wall mounting option. Note Be sure to connect the SIP Emergency Intercom to the Earth Ground. Figure A-1. Wall Mounting Option Network Cable to J1 Mounting Screw & Plastic Ribbed Anchor Slots Closed Pre Drill Holes on Wall Wall Cutout Ground Wire Cable Entry Slot Backplate Remove Screw & Nut Before Installation Slots Opening Loop Wire Clockwise Ground Wire Mounting Screw (3x) Operations Guide 930813T CyberData Corporation Mounting the Indoor Intercom 99 Wall Mounting Components Figure A-1 shows a 1-Gang Box and a 2-Gang Box mounting option. Note Be sure to connect the SIP Emergency Intercom to the Earth Ground. Figure A-1. Gang Box Mounting Network Cable Wall Cutout Ground Wire Wall Cutout Backplate Cable Slots Closed Screw Accessory Kit Two Gang Box use four Single Gang Box use two Backplate accept Single Gang Box or Two Gang Box Cable Entry Slot Remove Screw & Nut Before Install to Gang Box In Two Gang Box Mounting Move Ground Cable to Center Hole Loop Wire Clockwise Ground Wire Mounting Screw (3x) Operations Guide 930813T CyberData Corporation Mounting the Indoor Intercom 100 Wall Mounting Components Figure A-1 shows the maximum recommended wall cutout dimensions. Figure A-1. Maximum Recommended Wall Cutout Dimensions 0.38 [9.5] ø0.19 [ø4.8] (4 Places) 2.39 [60.8] 3.40 [86.4] 0.50 [12.8] 2.65 [67.3] 3.40 [86.4] DIMENSIONS ARE IN INCHES [MILLIMETER] Operations Guide 930813T CyberData Corporation CyberData Corporation Figure A-1 shows the PCB dimensions and the intrusion sensor range. Figure A-1. PCB Dimensions and Intrusion Sensor Range 0.118 [3.00] ø0.138 [ø3.51] Fits #6-32 Machine Screw (4 Places) 1.083 [27.52] JP10 0.551 [14.00] Effective Range for Intrusion Sensor to Function from 3 mm to 14 mm Instrusion Sensor J10 J12 J1 J3 J4 J9 J7 J6 TOP SIDE 4.200 [106.68] DIMENSIONS ARE IN INCHES [MILLIMETER] 930813T RTFM BOTTOM SIDE 2.300 [58.42] 0.501 [12.73] 0.532 [13.53] Operations Guide J2 J5 3.700 [93.98] J8 4.200 [106.68] Mounting the Indoor Intercom 101 PCB Dimensions A.2 PCB Dimensions 102 Appendix B: Setting up a TFTP Server B.1 Set up a TFTP Server Autoprovisioning requires a TFTP server for hosting the configuration file. B.1.1 In a LINUX Environment To set up a TFTP server on LINUX: 1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory. 2. Run the following command where /tftpboot/ is the path to the directory you created in Step 1: the directory that contains the files to be uploaded. For example: in.tftpd -l -s /tftpboot/your_directory_name B.1.2 In a Windows Environment You can find several options online for setting up a Windows TFTP server. This example explains how to use the Solarwinds freeware TFTP server, which you can download from the following website address: http://www.cyberdata.net/assets/common/Solarwinds.zip To set up a TFTP server on Windows: 1. Install and start the software. 2. Select File/Configure/Security tab/Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930813T CyberData Corporation 103 Appendix C: Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: https://www.cyberdata.net/products/011209 C.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: https://www.cyberdata.net/products/011209 Operations Guide 930813T CyberData Corporation Troubleshooting/Technical Support 104 Contact Information C.3 Contact Information Contact CyberData Corporation 3 Justin Court Monterey, CA 93940 USA www.CyberData.net Phone: 800-CYBERDATA (800-292-3732) Fax: 831-373-4193 Sales Sales 831-373-2601, Extension 334 Technical Support The fastest way to get technical support for your VoIP product is to submit a VoIP Technical Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting. Please also include as much detail as possible in the Comments section of the Support Form. Phone: (831) 373-2601, Extension 333 C.4 Warranty and RMA Information The most recent warranty and RMA information is available at the following website address: http://support.cyberdata.net/ Operations Guide 930813T CyberData Corporation 105 Index configurable parameters 33, 41, 44 configuration audio 63 default IP settings 24 door sensor 58 intrusion sensor 58 network 40 SIP 43 configuration home page 28 configuration page configurable parameters 33, 41 contact information 104 contact information for CyberData 104 current network settings 41 cutout dimensions, maximum recommended 100 CyberData contact information 104 Numerics 16 AWG gauge wire 9 A activate relay (door sensor) 60 activate relay (intrusion sensor) 61 activity LED 19 address, configuration login 28 alternative power input 5 announcing a device’s IP address 21 audio configuration 63 night ring tone parameter 65 audio configuration page 63 audio encodings 4 audio files, user-created 67 autoprovision at time (HHMMSS) 78 autoprovision when idle (in minutes > 10) 78 autoprovisioning 79 download template button 79 setting up a TFTP server 102 autoprovisioning autoupdate (in minutes) 78 autoprovisioning configuration 77, 78 autoprovisioning filename 78 autoprovisioning server (IP Address) 78 D default gateway 24 intercom settings 105 IP address 24 subnet mask 24 username and password 24 web login username and password 28 default gateway 24, 41 default intercom settings 22 default IP settings 24 default login address 28 device configuration 32 device configuration parameters 78 the device configuration page 77 device configuration page 32 device configuration parameters 33 device configuration password changing for web configuration access 32 DHCP Client 4 dial out extension (door sensor) 60 dial out extension (intrusion sensor) 61 dial out extension strings 50 dial-out extension strings 52 dimensions 5 pcb dimensions and intrusion sensor range 101 discovery utility program 28 DNS server 41 door sensor 58, 60 activate relay 60 dial out extension 60 door open timeout 60 B backup SIP server 1 44 backup SIP server 2 44 backup SIP servers, SIP server backups 44 boost (volume) 33 C cable connections 97 call button 9, 23 call button LED 23 call termination 35 changing the web access password 32 Cisco SRST 44 command interface 92 commands 92 Operations Guide 930813T CyberData Corporation Index 106 door sensor normally closed 60 flash button LED 60 play audio locally 60 download autoprovisioning template button 79 DTMF push to talk 35 DTMF tones 50, 52 DTMF tones (using rfc2833) 50 default IP settings 24 intercom configuration page configurable parameters 44 intrusion sensor 58, 61 activate relay 61 dial out extension 61 flash button LED 61 play audio locally 61 IP address 24, 41 IP addressing default IP addressing setting 24 E earth ground 98, 99 enable night ring events 70 ethernet I/F 5 event configuration enable night ring events 70 expiration time for SIP server lease 45, 48 export settings 30, 31 J J3 terminal block, 16 AWG gauge wire 9 L F lease, SIP server expiration time 45, 48 LED green link LED 19 yellow activity LED 19 lengthy pages 57 link LED 19 Linux, setting up a TFTP server on 102 local SIP port 45 log in address 28 factory default settings 22 firmware where to get the latest firmware 89 flash button LED (door sensor) 60 flash button LED (intrusion sensor) 61 G get autoprovisioning template 79 GMT table 38 GMT time 38 M MGROUP MGROUP Name 55 mounting gang box mounting 99 maximum recommended wall cutout dimensions 100 wall cutout dimensions 101 wall mounting 98 wall mounting components 96 mounting an intercom 96 multicast configuration 63 Multicast IP Address 55 H home page 28 http POST command 92 http web-based configuration 4 I identifier names (PST, EDT, IST, MUT) 38 identifying your product 1 illustration of intercom mounting process 96 import settings 30, 31 import/export settings 30, 31 installation, typical intercom system 2 intercom configuration Operations Guide N navigation (web page) 25 navigation table 25 network configuration 40 nightring tones 57 930813T CyberData Corporation Index 107 Nightringer 9, 88 nightringer settings 47 NTP server 34 R reboot 90, 91 remote SIP port 45 reset test function management button 20 resetting the IP address to the default 96, 103 restoring factory default settings 22, 105 ringtones 57 lengthy pages 57 RJ-45 18 rport discovery setting, disabling 45 RTFM button 20 RTFM jumper 20, 21, 22 RTP/AVP 4 O on-board relay 5, 11 P packet time 4 pages (lengthy) 57 part number 5 password for SIP server login 44 login 28 restoring the default 24 payload types 5 pcb dimensions and intrusion sensor range 101 play audio locally (door sensor) 60 play audio locally (intrusion sensor) 61 point-to-point configuration 51 polycom default channel 56 polycom emergency channel 56 polycom priority channel 56 port local SIP 45 remote SIP 45 posix timezone string timezone string 34 POST command 92 power input 5 alternative 5 priority assigning 57 product mounting 96 parts list 7 product features 3 product overview product features 3 product specifications 5 supported protocols 4 supported SIP servers 4 typical system installation 2 product specifications 5 protocol 5 protocols supported 4 push to talk, DTMF 35 Operations Guide S sales 104 sensor setup page 59, 75 sensor setup parameters 58 sensors 60 server address, SIP 44 service 104 set time with external NTP server on boot 34 setting up the device 9 settings, default 22 SIP enable SIP operation 44 local SIP port 45 user ID 44 SIP configuration 43 SIP configuration parameters outbound proxy 45, 47 registration and expiration, SIP server lease 45, 48 unregister on reboot 45 user ID, SIP 44 SIP registration 44 SIP remote SIP port 45 SIP server 44 password for login 44 SIP servers supported 4 unregister from 45 user ID for login 44 SIP server configuration 44 SIP volume 33 speaker output 5 SRST 44 subnet mask 24, 41 supported protocols 4 930813T CyberData Corporation Index 108 T tech support 104 technical support, contact information 104 terminal block, 16 AWG gauge wire 9 TFTP server 4, 102 time zone string examples 38 U user ID for SIP server login 44 username changing for web configuration access 32 default for web configuration access 28 restoring the default 24 V VLAN ID 41 VLAN Priority 41 VLAN tagging support 41 VLAN tags 41 volume microphone gain 33 multicast volume 33 push to talk volume 33 ring volume 33 sensor volume 33 SIP volume 33 volume boost 33 W wall cutout dimensions 101 wall cutout dimensions, maximum recommended 100 wall mounting option 98 warranty policy at CyberData 104 web access password 24 web access username 24 web configuration log in address 28 web page navigation 25 web page navigation 25 wget, free unix utility 92 Windows, setting up a TFTP server on 102 wiring the circuit 12 devices less than 1A at 30 VDC 12 Operations Guide 930813T CyberData Corporation
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