CyberData | 011463 | Quick Start Guide | Cyberdata 011463 SIP Heavy Duty Emergency Keypad Call Station Quick Start Guide

Cyberdata 011463 SIP Heavy Duty Emergency Keypad Call Station Quick Start Guide
SIP Heavy Duty Emergency Keypad Call Station
The IP Endpoint Company
Quick Start Guide
1.0 Out-of-Box and Prior to Final Installation
1.1. Verify that you have received all of the parts listed on the Installation Quick
Reference placemat.
1.2. Download the current manual, otherwise known as an Operation Guide,
which is available in the Downloads tab at the following webpage:
You can also navigate to the Downloads tab by going to and following the steps that are indicated by
the following figures:
SIP Heavy Duty Emergency
Keypad Call Station
Part Number: 011463
2.0 Select Power Source
PoE Switch
PoE Injector
Set PoE power type to Class 0 = 15.4W
CAT6 cable recommended—
for longer distances
Be sure you are using a non-PoE switch or port
Make sure port is not in trunk mode
Set port to full duplex/ 100Mbps
Quick Start Guide
3.0 Power Test
3.1. Plug in the CyberData device and monitor the LED activity above the
ethernet port on the board. See the following figure:
100 Mb Link LED
3.2. The amber 100 Mb Link LED blinks off once during the boot up process
when the device begins DHCP addressing and autoprovisioning attempts,
and then comes on again and remains constant (solid amber). The green
Link/Activity LED may be blinking depending on the network activity.
Note The default DHCP addressing timeout is 60 seconds. The device will attempt
DHCP addressing 12 times with a 3 second delay between tries and eventually
fall back to the programmed static IP address (by default if DHCP
addressing fails. The DHCP Timeout is configurable in the device's Network
3.3. When the device has completed the initialization process, press and hold
the RESET switch (SW1 button) for 3 seconds to announce the IP address.
This concludes the power test. Go to Section 4.0, "Connecting to a Network
in a Test Environment".
Quick Start Guide
4.0 Connecting to a Network in a Test Environment
The following connections are usually needed for this procedure:
PoE switch or injector
CyberData device
4.1. In a test environment, use a computer that is connected to the same switch
as a single CyberData device. Note the subnet of the test computer.
4.2. Use the CyberData Discovery Utility program to locate the device on the
network. You can download the Discovery Utility program from the following
4.3. Wait for initialization to complete before using the Discovery Utility program
to scan for a device. The device will show the current IP address, MAC
address, and serial number.
4.4. Select the device.
4.5. Click Launch Browser. If the IP address is in a reachable subnet from the
computer that you are using to access the device, the Discovery Utility
program should be able to launch a browser window pointing to the device’s
IP address.
4.6. Log on to the web interface by using the default username (admin) and
password (admin) to configure the device.
4.7. Perform an audio test by pressing the Test Audio button that is located at
the bottom of the Device Configuration page. If the audio test message is
clearly audible, then your CyberData device is functioning properly.
4.8. The device is now ready to be set for your desired network configuration.
You may search the Compatible IP-PBX Servers index for available
sample VoIP phone system configurations and set up guides at the following
website address:
Quick Start Guide
5.0 Contacting CyberData VoIP Technical Support
We encourage you to access our Technical Support help desk at the following
Note You can also access the Technical Support help desk by navigating through
menus on the CyberData website ( as shown in the
following figure:
The Technical Support help desk provides the options of accessing
documentation for your CyberData product, browsing the knowledge base, and
submitting a troubleshooting ticket.
Please be advised requests for Returned Materials Authorization (RMA) numbers
require an active VoIP Technical Support ticket number. A product will not be
accepted for return without an approved RMA number.
Quick Start Guide
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