CyberData | 011311 | Operations Guide | Cyberdata 011311 InformaCast® Enabled Office Ringer Operations Guide

Cyberdata 011311  InformaCast® Enabled Office Ringer Operations Guide
The IP Endpoint Company
Singlewire InformaCast
Office Ringer
Operations Guide
Part #011311, RAL 9003, Signal White Color
Document Part #930919E
for Firmware Version 11.7.3
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601
Singlewire InformaCast Office Ringer Operations Guide 930919E
Part # 011311
COPYRIGHT NOTICE:
© 2017, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
Technical Support 

The IP Endpoint Company The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:
http://support.cyberdata.net/

Phone: (831) 373-2601, Ext. 333
Email: support@cyberdata.net
Fax: (831) 373-4193
Company and product information is at www.cyberdata.net.
CyberData Corporation
930919E
Operations Guide
Pictorial Alert Icons
GENERAL ALERT
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.
CyberData Corporation
930919E
Operations Guide
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. WARNING: The device enclosure is not rated for any AC voltages!
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
GENERAL ALERT
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
GENERAL ALERT
Warning
The PoE connector is intended for intra-building connections only and does not
route to the outside plant.
GENERAL ALERT
CyberData Corporation
930919E
Operations Guide
Revision Information
Revision 930919E, which corresponds to firmware version 11.7.3., was released on March 28, 2017,
and has the following changes:
•
Updates Figure 2-1, "Connections and Alternate Power Input"
•
Updates Figure 2-9, "RTFM Button"
•
Updates Figure 2-10, "RTFM Button"
•
Updates Figure 2-11, "RTFM Button"
•
Adds Section 2.3, "Connecting an Auxiliary RGB Strobe to the Intercom"
•
Adds Section 2.4, "Connecting a SIP RGB Strobe to the Intercom"
•
Updates Figure 2-15, "Home Page"
•
Updates Figure 2-16, "Device Configuration Page"
•
Updates Figure 2-18, "Network Configuration Page"
•
Updates Figure 2-19, "SIP Configuration Page"
•
Updates Figure 2-20, "SIP Page Set to Point-to-Point Mode"
•
Updates Figure 2-21, "Multicast Configuration Page"
•
Updates Figure 2-22, "Sensor Configuration Page"
•
Updates Figure 2-23, "Audiofiles Configuration Page"
•
Updates Figure 2-24, "Audiofiles Page"
•
Adds the following notes to Table 2-8, "Device Configuration Parameters":
•
•
•
Note: You must click on the Save button and then the Reboot button for the changes to take
effect.
•
Note: The SIP Volume, Multicast Volume, Ring Volume, Sensor Volume, and Push to Talk
Volume settings do not require a reboot for the changes to take effect.
•
Note: The NTP Server setting needs to be restarted to spawn NTP or to change the server.
Syncing and changing the Time update period (in hours) setting does not require a reboot
for the changes to take effect.
•
Note: None of the Relay Settings require a reboot for the changes to take effect.
•
Note: The Disable HTTPS (NOT recommended) setting requires a reboot for the changes to
take effect.
Adds the following notes to Table 2-14, "SIP Configuration Parameters":
•
Note: You must click on the Save button and then the Reboot button for the changes to take
effect.
•
Note: The Terminate Call After Delay setting does not require a reboot for the changes to
take effect.
•
Adds the following notes to Table 2-17, "Multicast Page Parameters":
•
Note: You must click on the Save button for the changes to take effect.
•
Note: Changing the Enable Multicast Operation, Address, Beep, or Relay settings require a
reboot for the changes to take effect.
•
Note: Enabling or disabling the strobe or changing any of the strobe options require you to
click on the Save button for the changes to take effect.
Adds the following notes to Table 2-18, "Sensor Configuration Parameters":
•
Operations Guide
Note: You must click on the Save button for the changes to take effect.
930919E
CyberData Corporation
•
•
Note: None of the Sensor Configuration Page settings require a reboot for the changes to
take effect.
Adds the following notes to Table 2-20, "Events Configuration Parameters":
•
Note: You must click on the Save button for the changes to take effect.
•
Note: Enabling Event Generation or changing an Event Server setting requires a reboot for
the changes to take effect.
•
Note: Selecting particular events, Check All, or Uncheck All does not require a reboot for the
changes to take effect.
Browsers Supported
The following browsers have been tested against firmware version 11.7.3:
Operations Guide
•
Internet Explorer (version: 10)
•
Firefox (also called Mozilla Firefox) (version: 33.0)
•
Chrome (version 48.0.2564.116)
•
Opera (version 12.16)
•
Safari (version: 5.1.7)
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CyberData Corporation
Abbreviations and Terms
Abbreviation or Term
Definition
A-law
A standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVP
Audio Video Profile
Cat 5
TIA/EIA-568-B Category 5
DHCP
Dynamic Host Configuration Protocol
LAN
Local Area Network
LED
Light Emitting Diode
Mbps
Megabits per Second.
NTP
Network Time Protocol
PBX
Private Branch Exchange
PoE
Power over Ethernet (as per IEEE 802.3af standard)
RTFM
Reset Test Function Management
SIP
Session Initiated Protocol
u-law
A companding algorithm, primarily used in the digital telecommunication
UC
Unified Communications
VoIP
Voice over Internet Protocol
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i
Contents
Chapter 1 Product Overview
1
1.1 How to Identify This Product .....................................................................................................1
1.2 Typical System Installation .......................................................................................................2
1.3 Product Features ......................................................................................................................3
1.4 Supported Protocols .................................................................................................................4
1.5 Supported SIP Servers .............................................................................................................4
1.6 Specifications ...........................................................................................................................5
1.7 Compliance ..............................................................................................................................6
1.7.1 CE Testing ......................................................................................................................6
1.7.2 FCC Statement ..............................................................................................................6
Chapter 2 Installing the Singlewire InformaCast Office Ringer
7
2.1 Parts List ..................................................................................................................................7
2.2 Intercom Setup .........................................................................................................................8
2.2.1 Office Ringer Connections .............................................................................................8
2.2.2 Using the On-Board Relay ...........................................................................................10
2.2.3 Wiring the Circuit ..........................................................................................................11
2.3 Connecting an Auxiliary RGB Strobe to the Intercom ............................................................12
2.4 Connecting a SIP RGB Strobe to the Intercom ......................................................................12
2.4.1 Office Ringer Connectors .............................................................................................13
2.4.2 Activity and Link LEDs .................................................................................................15
2.4.3 RTFM Button ................................................................................................................16
2.4.4 Adjusting the Office Ringer Volume ..............................................................................18
2.5 Configure the Office Ringer Parameters ...............................................................................19
2.5.1 Factory Default Settings ...............................................................................................19
2.5.2 Office Ringer Web Page Navigation .............................................................................20
2.5.3 Using the Toggle Help Button .......................................................................................21
2.5.4 Log in to the Configuration Home Page .......................................................................23
2.5.5 Configure the Device ....................................................................................................27
2.5.6 Configure the Network Parameters .............................................................................35
2.5.7 Configure the SIP (Session Initiation Protocol) Parameters .........................................38
2.5.8 Configure the Multicast Parameters .............................................................................48
2.5.9 Configure the Sensor Configuration Parameters ..........................................................53
2.5.10 Configure the Audio Configuration Parameters ..........................................................58
2.5.11 Configure the Events Parameters ..............................................................................64
2.5.12 Configure the Autoprovisioning Parameters ...............................................................70
2.6 Upgrade the Firmware and Reboot the Office Ringer ............................................................82
2.6.1 Downloading the Firmware ...........................................................................................82
2.6.2 Reboot the Device ........................................................................................................84
2.7 Command Interface ................................................................................................................85
2.7.1 Command Interface Post Commands ..........................................................................85
Appendix A Mounting the Indoor Office Ringer
89
A.1 Mount the Office Ringer ........................................................................................................89
Appendix B Setting up a TFTP Server
94
B.1 Set up a TFTP Server ............................................................................................................94
B.1.1 In a LINUX Environment ..............................................................................................94
B.1.2 In a Windows Environment .........................................................................................94
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ii
Appendix C Troubleshooting/Technical Support
95
C.1 Frequently Asked Questions (FAQ) ........................................................................................95
C.2 Documentation .......................................................................................................................95
C.3 Contact Information ................................................................................................................96
C.4 Warranty and RMA Information ..............................................................................................96
Index
Operations Guide
97
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1
1 Product Overview
1.1 How to Identify This Product
To identify the Singlewire InformaCast Office Ringer, look for a model number label similar to the one
shown in Figure 1-1. Confirm the following:
•
The model number on the label should be 011311.
•
The serial number on the label should begin with 311.
Figure 1-1. Model Number Label
www.cyberdata.net
SINGLEWIRE INFORMACAST
OFFICE RINGER
011311A / 021106R
311000001
CAN ICES-3 (A)/NMB-3(A)
V11.7.3
00:20:F7:03:83:CA
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received, 
including interference that may cause undesired operation.
Serial number begins with 311
Model number
Operations Guide
930919E
CyberData Corporation
Product Overview 2
Typical System Installation
1.2 Typical System Installation
The following figures illustrate how the Singlewire InformaCast Office Ringer can be installed as part
of a VoIP phone system.
Figure 1-2. Typical Installation
802.3af Compliant Ethernet Switch
Office Ringer
IP Phone
IP PBX Server
Figure 1-3. Installation with the Auxiliary RGB Strobe or the SIP RGB Strobe
802.3af Compliant Ethernet Switch
A CyberData Strobe Product
(such as the 011288 Auxiliary
RGB Strobe or the 011376 SIP
RGB Strobe) (sold separately)*
Office Ringer
IP Phone
IP PBX Server
*See the Quick-Reference Placemat or Operations Guide of the
relevant CyberData Strobe product for connection specifics.
Operations Guide
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CyberData Corporation
Product Overview 3
Product Features
1.3 Product Features
The Singlewire InformaCast Office Ringer has the following features:
Operations Guide
•
Optional red/green/blue/white strobe kit connection available (part# 011288)
•
Enhanced acoustic echo canceler
•
InformaCast® compliant
•
InformaCast® resiliency protocol
•
Capable of receiving SingleWire Informacast, SIP and Multicast messages
•
Plays audio from Multicast
•
PoE 802.3af enabled (Power-over-Ethernet)
•
SIP compliant
•
Full-duplex voice operation
•
Now supports SRST (Survivable Remote Site Telephony) in a Cisco environment
•
Streamlined case design
•
Network web management and firmware download
•
Network adjustable speaker volume
•
Concurrent SIP and multicast paging
•
Dry relay contact for auxiliary control
•
Door closure and tamper alert signal
•
Downloadable alert, ringtones and callout messages
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CyberData Corporation
Product Overview 4
Supported Protocols
1.4 Supported Protocols
The Office Ringer supports the following protocols:
•
SIP
•
Singlewire InformaCast
•
Singlewire Failover
•
HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of Office
Ringer operations.
•
DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
•
TFTP Client
Facilitates hosting for the Autoprovisioning configuration file.
•
RTP
•
RTP/AVP - Audio Video Profile
•
Facilitates autoprovisioning configuration values on boot
•
Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
G.722
Packet Time 20 ms
1.5 Supported SIP Servers
The following link contains information on how to configure the device for the supported SIP servers:
http://www.cyberdata.net/connecting-to-ip-pbx-servers/
Operations Guide
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CyberData Corporation
Product Overview 5
Specifications
1.6 Specifications
Table 1-1. Specifications
Specifications
Ethernet I/F
10/100 Mbps
Protocol
SIP RFC 3261 Compatible and InformaCast v4.0 and later
Power Input
PoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supplya
Speaker Output
2 Watts Peak Power
On-Board Relay
1A at 30 VDC
Operating Temperature
-10° C to 50° C (14° F to 122° F)
Payload Types
G711, A-law and µ-law, G.722
Dimensionsb
4.53 inches [115 mm] Length
2.14 inches [54.3 mm] Width
4.53 inches [115 mm] Height
Weight
1.0 lbs. (0.45 kg)
Boxed Weight
2.0 lbs. (0.90 kg)
Compliance
CE; EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive – EN 60950-1, RoHS
Compliant, FCC; Part 15 Class A, Industry Canada; ICES-3 Class A, IEEE 802.3 Compliant
Part Number
011311
a. Contacts 1 and 2 on the J3 terminal block are only for powering the device from a non-PoE 12VDC power source
as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void
the product warranty.
b. Dimensions are measured from the perspective of the product being upright with the front of the product facing you.
Operations Guide
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CyberData Corporation
Product Overview 6
Compliance
1.7 Compliance
1.7.1 CE Testing
CE testing has been performed according to EN ISO/IEC 17050 for Emissions, Immunity, and Safety.
The Declaration of Conformity can be supplied upon request.
1.7.2 FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
Operations Guide
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CyberData Corporation
7
2 Installing the Singlewire InformaCast
Office Ringer
2.1 Parts List
Table 2-2 illustrates the Singlewire InformaCast Office Ringer parts.
Note
See Appendix A, "Mounting the Indoor Office Ringer" for physical mounting information.
Table 2-2. Parts List
Operations Guide
Quantity
Part Name
1
Office Ringer Assembly
1
Installation Quick Reference Guide
1
Office Ringer Mounting Accessory Kit
930919E
Illustration
CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 8
Intercom Setup
2.2 Intercom Setup
2.2.1 Office Ringer Connections
Figure 2-1 shows the pin connections on the terminal block. This terminal block can accept 
16 AWG gauge wire.
Note
As an alternative to using PoE power, you can supply +8 to +12VDC @ 1000mA Regulated
Power Supply into the terminal block.
Caution
GENERAL ALERT
Equipment Hazard: Contacts 1 and 2 on the terminal block are only for powering
the device from a non-PoE 12 VDC power source as an alternative to Network PoE
power. Use of these contacts for any other purpose will damage the device and void
the product warranty.
Figure 2-1. Connections and Alternate Power Input
Alternate Power Input:
1 = +8 to +12VDC @ 1000mA Regulated Power Supply*
2 = Power Ground*
3
Use a 3.17 mm (1/8-inch) flat blade
4
screwdriver for the terminal block screws
Relay Contact:
(1 A at 30 VDC for continuous loads)
3 = Relay Common
4 = Relay Normally Open Contact
5 = Sense Input
6 = Sense Ground
7 = Remote Switch "A"
8 = Remote Switch "B"
Wire (IN)
1
8
*Contacts 1 and 2 on the terminal block are only for 
powering the device from a non-PoE 12VDC power
source as an alternative to Network PoE power. Use of
these contacts for any other purpose will damage the
device and void the product warranty.
Operations Guide
0.25"
930919E
Terminal Block
can accept 16 AWG wire
CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 9
Intercom Setup
2.2.1.1 Remote Switch Connection
Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed.
The call will go to the extension specified as the dial out extension on the SIP page.
Figure 2-2. Remote Switch Connection
Terminal Block
8
Operations Guide
7
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CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 10
Intercom Setup
2.2.2 Using the On-Board Relay
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
GENERAL ALERT
Warning
Electrical Hazard: The relay contacts are dry and provided for a normally open
and momentarily closed configuration. Neither the alternate power input nor PoE
power can be used to drive a door strike.
GENERAL ALERT
Warning
Electrical Hazard: The relay does not support AC powered door strikes.
Any use of this relay beyond its normal operating range can cause damage to the
product and is not covered under our warranty policy.
GENERAL ALERT
The device has a built-in relay that can be activated by a web configurable DTMF string that can be
received from a VoIP phone supporting out of band (RFC2833) DTMF as well as a number of other
triggering events. See the Device Configuration Page on the web interface for relay settings.
This relay can be used to trigger low current devices like LED strobes and security camera input
signals as long as the load is not an inductive type and the relay is limited to a maximum of 
1 Amp @ 30 VDC. Inductive loads can cause excessive “hum” and can interfere with or damage the
unit’s electronics.
We highly recommend that inductive load and high current devices use our Networked Dual Door
Strike Relay (CD# 011375) (see Section 2.3, "Connecting an Auxiliary RGB Strobe to the Intercom").
This relay interface also has a general purpose input port that can be used to monitor an external
switch and generate an event.
For more information on the sensor options, see the Sensor Configuration Page on the web
interface.
Operations Guide
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CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 11
Intercom Setup
2.2.3 Wiring the Circuit
2.2.3.1 Devices Less than 1A at 30 VDC
If the power for the device is less than 1A at 30 VDC and is not an inductive load, then see
Figure 2-3 for the wiring diagram.
When configuring with an inductive load, please use an intermediary relay with a High PIV Ultrafast
Switching Diode. We recommend using the Network Dual Door Strike Relay (CD# 011375) (see
Section 2.3, "Connecting an Auxiliary RGB Strobe to the Intercom").
Figure 2-3. Devices Less than 1A at 30 VDC
Pin 3 - Relay Common
Pin 4 - Relay Normally Open Contact
Pin 5 - Sense Input
Pin 6 - Sense Ground
The terminal block can accept 16 AWG stranded wire.
LED Strobe Light
1
8
+
DC Source
Sense Input
1 A @ 30 VDC
Terminal Block of the CyberData Device
Operations Guide
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CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 12
Connecting an Auxiliary RGB Strobe to the Intercom
2.3 Connecting an Auxiliary RGB Strobe to the Intercom
1. Connect the strobe cable to the board of the Auxiliary RGB Strobe and the board of the Intercom
as shown in Figure 2-4. Please see the Auxiliary RGB Strobe Operations Guide for more
information about this product.
Figure 2-4. Connecting the Auxiliary RGB Strobe Kit to the Intercom
to to
J1 JX
JX
Auxiliary RGB Strobe Board
J1
Intercom Board
2.4 Connecting a SIP RGB Strobe to the Intercom
1. Connect the strobe cable to the board of the SIP RGB Strobe and the board of the Intercom as
shown in Figure 2-5. Please see the SIP RGB Strobe Operations Guide for more information
about this product.
Figure 2-5. Connecting the SIP RGB Strobe to the Intercom
to
JX
JX
JX
Intercom Board
SIP RGB Strobe Board
Operations Guide
to
JX
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Installing the Singlewire InformaCast Office Ringer 13
Connecting a SIP RGB Strobe to the Intercom
2.4.1 Office Ringer Connectors
See the following figures and tables to identify the connectors and functions of the Office Ringer.
Figure 2-6. Connector Locations
JY
Table 2-3. Connector Functions
Operations Guide
Connector
Function
JBTN
Call Button LED Interface
JMIC1
Microphone Interface
JSPKR
Speaker Interface
JKPAD
Keypad Interface (Not Used)
JY
I²C 5V Peripheral Bus
JP10
Disables the intrusion sensor when installed.
JBT1
Touch Button — 1 Interface (Not Used)
JBT2
Touch Button — 2 Interface (Not Used)
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CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 14
Connecting a SIP RGB Strobe to the Intercom
Figure 2-7. Connector Locations
Table 2-4. Connector Functions
Connector
Function
J1
PoE Network Connection (RJ-45 ethernet)
JAEC
AEC Configuration Interface (Factory Use Only)
JIO
Terminal Block (see Figure 2-1)
JCON
Console Port (Factory Use Only)
JP1
Reset jumpera
JSPI
Reserved (Factory Use Only)
JTAG
JTAG (Factory Use Only)
JX
Auxiliary Strobe Connector
SW1
See Section 2.4.3, "RTFM Button"
a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would
prevent the board from running all together.
Operations Guide
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CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 15
Connecting a SIP RGB Strobe to the Intercom
2.4.2 Activity and Link LEDs
2.4.2.1 Verifying the Network Connectivity and Data Rate
When you plug in the Ethernet cable or power supply to the Intercom, the following occurs:
•
The square, AMBER Link/Activity LED blinks when there is network activity (see Figure 2-8).
•
The square, GREEN 100Mb Link LED above the Ethernet port indicates that the network
connection has been established (see Figure 2-8).
Figure 2-8. Activity and Link LED
Link
Activity
Operations Guide
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CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 16
Connecting a SIP RGB Strobe to the Intercom
2.4.3 RTFM Button
When the Office Ringer is operational and linked to the network, you can use the Reset Test
Function Management (RTFM) button (see SW1 in Figure 2-9) on the Office Ringer board to
announce and confirm the Office Ringer’s IP Address and test to see if the audio is working.
Note
You must do these tests prior to final assembly.
Figure 2-9. RTFM Button
RTFM button (SW1)
Operations Guide
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2.4.3.1 Announcing the IP Address
To announce a device’s current IP address:
1. Press and release the RTFM button (see SW1 in Figure 2-10) within a five second window.
Note
The device will use DHCP to obtain the new IP address (DHCP-assigned address or default
to 10.10.10.10 if a DHCP server is not present).
Note
Pressing and holding the RTFM button for longer than five seconds will restore the device to
the factory default settings.
Figure 2-10. RTFM Button
RTFM button (SW1)
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2.4.3.2 Restoring the Factory Default Settings
When troubleshooting configuration problems, it is sometimes convenient to restore the device to a
known state.
Note
Each Office Ringer is delivered with factory set default values.
To restore the factory default settings:
1. Press and hold the RTFM button (see SW1 in Figure 2-11) for more than five seconds.
2. The device announces that it is restoring the factory default settings.
Note
The device will use DHCP to obtain the new IP address (DHCP-assigned address or default
to 10.10.10.10 if a DHCP server is not present).
Figure 2-11. RTFM Button
RTFM button (SW1)
2.4.4 Adjusting the Office Ringer Volume
You can adjust the Office Ringer volume through the SIP Volume, Multicast Volume, Ring Volume,
and Sensor Volume settings on the Device Configuration Page.
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2.5 Configure the Office Ringer Parameters
To configure the Office Ringer online, use a standard web browser.
Configure each Office Ringer and verify its operation before you mount it. When you are ready to
mount an Office Ringer, refer to Section A.1, "Mount the Office Ringer" for instructions.
2.5.1 Factory Default Settings
All Office Ringers are initially configured with the following default IP settings:
When configuring more than one Office Ringer, attach the Office Ringers to the network and
configure one at a time to avoid IP address conflicts.
Table 2-5. Factory Default Settings
Parameter
Factory Default Setting
IP Addressing
DHCP
a
IP Address
10.10.10.10
Web Access Username
admin
Web Access Password
admin
Subnet Maska
255.0.0.0
a
10.0.0.1
Default Gateway
a. Default if there is not a DHCP server present.
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2.5.2 Office Ringer Web Page Navigation
Table 2-6 shows the navigation buttons that you will see on every Office Ringer web page.
Table 2-6. Web Page Navigation
Web Page Item
Description
Link to the Home page.
Link to the Device page.
Link to the Network page.
Link to go to the SIP page.
Link to the Multicast page.
Link to the Sensor page.
Link to the Audiofiles page.
Link to the Events page.
Link to the Door Strike Relay page.
Link to the Autoprovisioning page.
Link to the Firmware page.
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2.5.3 Using the Toggle Help Button
The Toggle Help button allows you to see a short description of some of the settings on the
webpage. To use the Toggle Help button, do the following:
1. Click on the Toggle Help button that is on the UI webpage. See Figure 2-12 and Figure 2-13.
Figure 2-12. Toggle/Help Button
2. You will see a question mark ( ) appear next to each web page item that has been provided
with a short description by the Help feature. See Figure 2-13.
Figure 2-13. Toggle Help Button and Question Marks
Question mark 
appears next to the
web page items
Toggle Help button
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3. Move the mouse pointer to hover over the question mark (
page item will appear. See Figure 2-14.
), and a short description of the web
Figure 2-14. Short Description Provided by the Help Feature
Question mark
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A short description of the 
web page item will appear
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2.5.4 Log in to the Configuration Home Page
1. Open your browser to the Office Ringer IP address.
Note
If the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
Note
Make sure that the PC is on the same IP network as the Office Ringer.
Note
You may also download CyberData’s VoIP Discovery Utility program which allows you to
easily find and configure the default web address of the CyberData VoIP products. 

CyberData’s VoIP Discovery Utility program is available at the following website address:
http://www.cyberdata.net/assets/common/discovery.zip
Note
The Intercom ships in DHCP mode. To get to the Home page, use the discovery utility to
scan for the device on the network and open your browser from there.
2. When prompted, use the following default Web Access Username and Web Access
Password to access the Home Page (Figure 2-15):
Web Access Username: admin
Web Access Password: admin
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Figure 2-15. Home Page
311000001
v11.7.3
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3. On the Home page, review the setup details and navigation buttons described in Table 2-7.
Note
The question mark icon ( ) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-7. Home Page Overview
Web Page Item
Description
Admin Settings
Username
The username to access the web interface. Enter up to 25 characters.
Password
The password to access the web interface. Enter up to 25 characters.
Confirm Password
Confirm the web interface password.
Current Status
Serial Number
Shows the device serial number.
Mac Address
Shows the device Mac address.
Firmware Version
Shows the current firmware version.
IP Addressing
Shows the current IP addressing setting (DHCP or static).
IP Address
Shows the current IP address.
Subnet Mask
Shows the current subnet mask address.
Default Gateway
Shows the current default gateway address.
DNS Server 1
Shows the current DNS Server 1 address.
DNS Server 2
Shows the current DNS Server 2 address.
SIP Volume
Shows the current SIP volume level.
Multicast Volume
Shows the current Multicast volume level.
Ring Volume
Shows the current Ring volume level.
Sensor Volume
Shows the current Sensor volume level.
Volume Boost
Shows the current Volume Boost level.
SIP Mode
Shows the current status of the SIP mode.
Multicast Mode
Shows the current status of the Multicast mode.
Event Reporting
Shows the current status of the Event Reporting mode.
Nightringer
Shows the current status of the Nightringer mode.
Primary SIP Server
Shows the current status of the Primary SIP Server.
Backup Server 1
Shows the current status of Backup Server 1.
Backup Server 2
Shows the current status of Backup Server 2.
Nightringer Server
Shows the current status of Nightringer Server.
Singlewire Settings
Boot Time
Shows the boot time.
Current Time
Shows the current time.
IC Servers
Shows the InformaCast server IP addresses.
Configuration File
Shows the configuration file.
B’casts Accepted
Shows the number of B’casts accepted.
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Table 2-7. Home Page Overview
Web Page Item
Description
B’casts Rejected
Shows the number of B’casts rejected.
B’casts Active
Shows the number of active B’casts.
Import Settings
Use this button to select a configuration file to import.
After selecting a configuration file, click Import to import the
configuration from the selected file. Then, click Save and Reboot to
store changes.
Export Settings
Click Export to export the current configuration to a file.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of
the web page items. First click on the Toggle Help button, and you will
see a question mark ( ) appear next to some of the web page items.
Move the mouse pointer to hover over a question mark to see a short
description of a specific web page item.
Note
Operations Guide
The user name and password will be saved immediately, but the user will not be prompted
to enter them until there is a reboot. It is advisable to restart the web browser after this
change.
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2.5.5 Configure the Device
1. Click the Device menu button to open the Device page. See Figure 2-16.
Figure 2-16. Device Configuration Page
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2. On the Device page, you may enter values for the parameters indicated in Table 2-8.
Note
The question mark icon ( ) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-8. Device Configuration Parameters
Web Page Item
Description
Volume Settings (0-9)
SIP Volume
Set the speaker volume for a SIP call. A value of 0 will
mute the speaker during SIP calls.
Multicast Volume
Set the speaker volume for multicast audio streams. A
value of 0 will mute the speaker during multicasts.
Ring Volume
Set the ring volume for incoming calls. A value of 0 will
mute the speaker instead of playing the ring tone when
Auto-Answer Incoming Calls is disabled.
Sensor Volume
Set the speaker volume for playing sensor activated audio.
A value of 0 will mute the speaker during sensor activated
audio.
Volume Boost:
Set the Boost level to increase the volume output of the
speaker. Using Volume Boost may introduce audio clips or
cause the device to drop from full duplex to half duplex
operation.
No Volume Boost
Volume Boost 1
Volume Boost 2
Normal operation of the product can be met with volume
levels 0 through 9. 0 being mute and 9 being the loudest
volume that in a normal arm's length and average
background noise, will enable full duplex operation and
give the best quality of sound output.
Volume Boost 3
If the user would like a higher output from the speaker, the
Boost settings are available. However, operation in Boost
Mode may overdrive or clip the audio if, for example, the
phone that is connected has a high microphone gain or if
the person has a loud voice talking too close to the
microphone.
The acoustic echo canceller also has a harder time
maintaining full duplex operation when in the Boost
Mode. The product may drop from full duplex operation
into half/duplex mode while in Boost Mode.
Contact CyberData support for additional information if
needed.
Clock Settings
Set Time with NTP Server on boot
When selected, the time is set with an external NTP
server when the device restarts.
NTP Server
Use this field to set the address (in IPv4 dotted decimal
notation or as a canonical name) for the NTP Server. This
field can accept canonical names of up to 64 characters in
length.
Posix Timezone String
See Section 2.5.5.1, "Time Zone Strings" for information
about how to use the Posix Timezone String to specify
time zone and daylight savings time where applicable.
Enter up to 63 characters.
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Table 2-8. Device Configuration Parameters
Web Page Item
Description
Periodically sync time with server
When selected, the time is periodically updated with the
NTP server at the configured interval below.
Time update period (in hours)
The time interval after which the device will contact the
NTP server to update the time. Enter up to 4 digits.
Current Time
Allows you to input the current time. (6 character limit)
Relay Settings
Activate Relay with DTMF Code
Activates the relay when the DTMF Activation Code is
entered on the phone during a SIP call with the device.
RFC2833 DTMF payload types are supported.
Relay Pulse Code
DTMF code used to pulse the relay when entered on a
phone during a SIP call with the device. Relay will activate
for Relay Pulse Duration seconds then deactivate.
Activate Relay with DTMF Code must be enabled. Enter
up to 25 digits (* and # are supported).
Relay Pulse Duration (in seconds)
The length of time (in seconds) during which the relay will
be activated when the DTMF Relay Activation Code is
detected. Enter up to 5 digits.
Play tone during DTMF Activation
When selected, the device will play a tone out of the
speaker upon DTMF relay activation. The tone plays for
the DTMF Activation Duration (in seconds).
Activate Relay During Ring
When selected, the relay will be activated for as long as
the device is ringing. When Auto-Answer Incoming Calls is
enabled, the device will not ring and this option does
nothing.
Activate Relay During Night Ring
When selected, the relay will be activated as long as the
Nightringer extension is ringing.
Activate Relay While Call Active
When selected, the relay will be activated as long as the
SIP call is active.
Misc Settings
Device Name
Type the device name. Enter up to 25 characters.
Auto-Answer Incoming Calls
When selected, the device will automatically answer
incoming calls. When Auto-Answer Incoming Calls is
disabled, the device will play a ring tone (corresponds to
Ring Tone on the Audiofiles page) out of the speaker until
someone presses the Call button to answer the call or the
caller disconnects before the call can be answered.
Play Ringback Tone
When selected, the device will play a ringback tone
(corresponds to Ringback Tone on the Audiofiles page)
out of the speaker while placing an outbound call. The
Ringback Tone will play until the call is answered.
Disable HTTPS (NOT recommended)
Disables the encrypted connection to the webpage. We do
not recommend disabling HTTPS for security reasons.
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Table 2-8. Device Configuration Parameters
Web Page Item
Description
Singlewire Broadcast Strobe Settings
For up to 10 Singlewire pages, when a priority is specified
for the page, a corresponding strobe scene will be
activated. The color may be selected from the drop down
menu, or customized by the user with the 0-255 scale.
Brightness is specified with a value between 0 and 100.
The following strobe settings will only appear if a
CyberData Strobe product is connected to your
device. If a CyberData Strobe product is not
connected to your device, you will not see the strobe
settings.
Priority
Indicates the priority of the Singlewire broadcast, with 1
the highest priority and 10 the lowest.
Scene
Use this section to select the strobe flashing behavior for
the Singlewire Broadcast.
ADA Compliant
Strobe will blink ON at the specified brightness for 150ms
then OFF for 350ms during the duration of the event.
Slow Fade
Strobe will increase in brightness from 0 to the specified
brightness and back to 0 over the course of about 3.5
seconds during the duration of the event.
Fast Fade
Strobe will increase in brightness from 0 to the specified
brightness and back to 0 over the course of about 1.5
seconds during the duration of the event.
Slow Blink
Strobe will blink ON at the specified brightness for one
second then OFF for one second during the duration of
the event.
Fast Blink
Strobe will blink ON at the specified brightness then OFF
five times per second during the duration of the event.
Color
Select the desired color (only one may be chosen).
Brightness
How bright the strobe will blink when there is a Singlewire
Broadcast. This is the maximum brightness for “fade” type
scenes.
Red
The red LED value for the Singlewire Broadcast.
Green
The green LED value for the Singlewire Broadcast.
Blue
The blue LED value for the Singlewire Broadcast.
Use this button to preview the strobe flashing behavior for
the Sensor Strobe Settings.
Click on the Test Audio button to do an audio test. When
the Test Audio button is pressed, you will hear a voice
message for testing the device audio quality and volume.
Click on the Test Relay button to do a relay test.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
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Table 2-8. Device Configuration Parameters
Web Page Item
Description
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description
of some of the web page items. First click on the Toggle
Help button, and you will see a question mark ( ) appear
next to some of the web page items. Move the mouse
pointer to hover over a question mark to see a short
description of a specific web page item.
Operations Guide
Note
You must click on the Save button and then the Reboot button for the changes to take
effect.
Note
The SIP Volume, Multicast Volume, Ring Volume, and Sensor Volume settings do not
require a reboot for the changes to take effect.
Note
The NTP Server setting needs to be restarted to spawn NTP or to change the server.
Syncing and changing the Time update period (in hours) setting does not require a reboot
for the changes to take effect.
Note
None of the Relay Settings require a reboot for the changes to take effect.
Note
The Disable HTTPS (NOT recommended) setting requires a reboot for the changes to take
effect.
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2.5.5.1 Time Zone Strings
The posix time zone string tells the internal date and time utilities how to handle daylight savings
time for different time zones. Table 2-9 shows some common strings.
Table 2-9. Common Time Zone Strings
Time Zone
Time Zone String
US Pacific time
PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Mountain time
MST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Eastern Time
EST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00
a
Phoenix Arizona
MST7
US Central Time
CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
a.Phoenix, Arizona does not use daylight savings time.
Table 2-10 shows a breakdown of the parts that constitute the following time zone string:
●
CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
Table 2-10. Time Zone String Parts
Operations Guide
Time Zone String
Part
Meaning
CST6CDT
The time zone offset from GMT and three character identifiers for the time zone.
CST
Central Standard Time
6
The (hour) offset from GMT/UTC
CDT
Central Daylight Time
M3.2.0/2:00:00
The date and time when daylight savings begins.
M3
The third month (March)
.2
The 2nd occurrence of the day (next item) in the month
.0
Sunday
/2:00:00
Time of day to change
M11.1.0/2:00:00
The date and time when daylight savings ends.
M11
The eleventh month (November)
.1
The 1st occurrence of the day (next item) in the month
.0
Sunday
/2:00:00
Time of day to change
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Time Zone String
Examples
Table 2-11 has some more examples of time zone strings.
Table 2-11. Time Zone String Examples
Time Zone
Time Zone String
a
Tokyo
IST-9
Berlinb
CET-1MET,M3.5.0/1:00,M10.5.0/1:00
a.Tokyo does not use daylight savings time.
b.For Berlin, daylight savings time starts on the last Sunday in March at
01:00 UTC, and ends on the last Sunday in October at 01:00 UTC, and is one
hour ahead of UTC.
Time Zone Identifier A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is
needed at the beginning of the posix time zone string to properly set the time. However, the specific
letters or numbers used for the time zone identifier are not important and can be any three or four
letter or number combination that is chosen by the user. However, the time zone identifier cannot be
blank.
Figure 2-17. Three or Four Character Time Zone Identifier
You can also use the following URL when a certain time zone applies daylight savings time:
http://www.timeanddate.com/time/dst/2011.html
World GMT Table
Table 2-12 has information about the GMT time in various time zones.
Table 2-12. World GMT Table
Operations Guide
Time Zone
City or Area Zone Crosses
GMT-12
Eniwetok
GMT-11
Samoa
GMT-10
Hawaii
GMT-9
Alaska
GMT-8
PST, Pacific US
GMT-7
MST, Mountain US
GMT-6
CST, Central US
GMT-5
EST, Eastern US
GMT-4
Atlantic, Canada
GMT-3
Brazilia, Buenos Aries
GMT-2
Mid-Atlantic
GMT-1
Cape Verdes
GMT
Greenwich Mean Time, Dublin
GMT+1
Berlin, Rome
GMT+2
Israel, Cairo
GMT+3
Moscow, Kuwait
GMT+4
Abu Dhabi, Muscat
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Table 2-12. World GMT Table
Operations Guide
Time Zone
City or Area Zone Crosses
GMT+5
Islamabad, Karachi
GMT+6
Almaty, Dhaka
GMT+7
Bangkok, Jakarta
GMT+8
Hong Kong, Beijing
GMT+9
Tokyo, Osaka
GMT+10
Sydney, Melbourne, Guam
GMT+11
Magadan, Soloman Is.
GMT+12
Fiji, Wellington, Auckland
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2.5.6 Configure the Network Parameters
1. Click the Network menu button to open the Network page (Figure 2-18).
Figure 2-18. Network Configuration Page
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2. On the Network page, enter values for the parameters indicated in Table 2-13.
Note
The question mark icon ( ) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-13. Network Configuration Parameters
Web Page Item
Description
Stored Network Settings
Addressing Mode
Select either DHCP IP Addressing or Static Addressing by marking
the appropriate radio button. DHCP Addressing mode is enabled on
default and the device will attempt to resolve network addressing with
the local DHCP server upon boot. If DHCP Addressing fails, the
device will revert to the last known IP address or the factory default
address if no prior DHCP lease was established. See Section 2.5.1,
"Factory Default Settings" for factory default settings. Be sure to click
Save and Reboot to store changes when configuring a Static
address.
Hostname
This is the hostname provided by the DHCP server. See the
DHCP/DNS server documentation for more information. Enter up to
64 characters.
IP Address
Enter the Static IPv4 network address in dotted decimal notation.
Subnet Mask
Enter the Subnet Mask in dotted decimal notation.
Default Gateway
Enter the Default Gateway IPv4 address in dotted decimal notation.
DNS Server 1
Enter the primary DNS Server IPv4 address in dotted decimal
notation.
DNS Server 2
Enter the secondary DNS Server IPv4 address in dotted decimal
notation.
DHCP Timeout in seconds
Specify the desired time-out duration (in seconds) that the device will
wait for a response from the DHCP server before reverting back to
the stored static IP address. The stored static IP address may be the
last known IP address or the factory default address if no prior DHCP
lease was established. Enter up to 8 characters. A value of -1 will
retry forever.
VLAN Settings
VLAN ID (0-4095)
Specify the IEEE 802.1Q VLAN ID number. Enter up to 4 digits.
Note: The device supports 802.1Q VLAN tagging support. The
switch port connected to the device will need to be in “trunking mode”
for the VLAN tags to propagate.
Operations Guide
VLAN Priority (0-7)
Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of
0 may cause the VLAN ID tag to be ignored.
Current Network Settings
Shows the current network settings.
IP Address
Shows the current Static IP address.
Subnet Mask
Shows the current Subnet Mask address.
Default Gateway
Shows the current Default Gateway address.
DNS Server 1
Shows the current DNS Server 1 address.
DNS Server 2
Shows the current DNS Server 2 address.
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Table 2-13. Network Configuration Parameters
Web Page Item
Description
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of
the web page items. First click on the Toggle Help button, and you
will see a question mark ( ) appear next to some of the web page
items. Move the mouse pointer to hover over a question mark to see
a short description of a specific web page item.
Note
Operations Guide
You must click on the Save button and then the Reboot button for the changes to take
effect.
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2.5.7 Configure the SIP (Session Initiation Protocol) Parameters
1. Click on the SIP menu button to open the SIP page (Figure 2-19).
Figure 2-19. SIP Configuration Page
The strobe settings will only
appear if a CyberData Strobe
product is connected to your
device.
If a CyberData Strobe product
is not connected to your
device, you will not see the
strobe settings.
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2. On the SIP page, enter values for the parameters indicated in Table 2-14.
Note
The question mark icon ( ) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-14. SIP Configuration Parameters
Web Page Item
Description
SIP Settings
Enable SIP Operation
When enabled, the device will transmit, receive, and process SIP messages
according to the configured SIP settings below.
Register with a SIP Server
When enabled, the device will attempt to register to the configured SIP Server(s) on
this page. To configure the device to send and receive point-to-point SIP calls,
enable SIP Operation and disable Register with a SIP Server (see Section
2.5.7.2, "Point-to-Point Configuration").
Use Cisco SRST
When enabled, the backup servers are handled according to Cisco SRST
(Survivable Remote Site Telephony). It is required for use in clustered Cisco Unified
Communications Manager topologies.
Primary SIP Server
Enter the SIP server address as an IPv4 address in dotted decimal notation or a
fully qualified domain name. This parameter also becomes the host portion of the
SIP-URI for the device's extension on the primary SIP server. This field can accept
entries of up to 255 characters in length.
Primary SIP User ID
Specify the SIP User ID for the Primary SIP Server. This parameter becomes the
user portion of the SIP-URI for the device's extension on the primary SIP server.
Enter up to 64 alphanumeric characters.
Primary SIP Auth ID
Specify the Authenticate ID for the Primary SIP Server. This parameter is required
for SIP registration authentication. Enter up to 64 alphanumeric characters.
Primary SIP Auth Password
Specify the Authenticate Password for the Primary SIP Server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric characters.
Backup SIP Server 1
Enter the backup SIP server address as an IPv4 address in dotted decimal notation
or a fully qualified domain name. This parameter also becomes the host portion of
the SIP-URI for the device's extension on the backup SIP server. This field can
accept entries of up to 255 characters in length.
Backup SIP User ID 1
Specify the SIP User ID for the first backup SIP Server. This parameter becomes
the user portion of the SIP-URI for the device's extension on the first backup SIP
server. Enter up to 64 alphanumeric characters.
Backup SIP Auth ID 1
Specify the Authenticate ID for the first backup SIP server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric characters.
Backup SIP Auth Password 1
Specify the Authenticate Password for the first backup SIP server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric characters.
Backup SIP Server 2
Enter a second backup SIP server address as an IPv4 address in dotted decimal
notation or a fully qualified domain name. This parameter also becomes the host
portion of the SIP-URI for the device's extension on the second backup SIP server.
This field can accept entries of up to 255 characters in length.
Backup SIP User ID 2
Specify the SIP User ID for the second backup SIP Server. This parameter
becomes the user portion of the SIP-URI for the device's extension on the second
backup SIP server. Enter up to 64 alphanumeric characters.
Backup SIP Auth ID 2
Specify the Authenticate ID for the second backup SIP server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric characters.
Operations Guide
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Installing the Singlewire InformaCast Office Ringer 40
Connecting a SIP RGB Strobe to the Intercom
Table 2-14. SIP Configuration Parameters
Web Page Item
Description
Backup SIP Auth Password 2
Specify the Authenticate Password for the second backup SIP server. This
parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.
Remote SIP Port
The Remote SIP Port is the port number the device will use as the destination port
when sending SIP messages. The default Remote SIP Port is 5060. The supported
range is 0-65536. Enter up to 5 digits.
Local SIP Port
The Local SIP Port is the port number the device will use to receive SIP messages.
The default Local SIP Port is 5060. The supported range is 0-65536. Enter up to 5
digits.
Outbound Proxy
Enter the Outbound Proxy address as an IPv4 address in dotted decimal notation or
a fully qualified domain name (FQDN). When an IP address is configured, the
device will send all SIP messages to this IP address. When an FQDN is configured,
the device will run DNS NAPTR, SRV, and A queries on the FQDN to resolve an IP
address to which it will send all SIP messages. This field can accept entries of up to
255 characters in length.
Outbound Proxy Port
The Outbound Proxy Port is port number used as the destination port when sending
SIP messages to the outbound proxy. A value of 0 will default to 5060. The
supported range is 0-65536. Enter up to 5 digits.
Disable rport Discovery
Disabling rport Discovery will prevent the device from including the public WAN IP
address and port number in the contact information that is sent to the remote SIP
servers. This will generally only need to be enabled when using an SBC or SIP ALG
in conjunction with a remote SIP server.
Re-registration Interval (in seconds)
The SIP Re-registration interval (in seconds) is the SIP Registration lease time, also
known as the expiry. The supported range is 30-3600 seconds. Enter up to 4 digits.
Unregister on Boot
When enabled, the device will send one registration with an expiry of 0 on boot.
Keep Alive Period
The minimum time in milliseconds between keep-alive packets sent for nat traversal.
A value of 0 will disable keep alive packets.
SIP Ring Strobe Settings
The following strobe settings will only appear if a CyberData Strobe product is
connected to your device. If a CyberData Strobe product is not connected to
your device, you will not see the strobe settings.
Blink Strobe on Ring
When selected, the Strobe will blink a scene when ringing.
Scene
Select desired scene (only one may be chosen).
ADA Compliant
Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms
during the duration of the event.
Slow Fade
Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 3.5 seconds during the duration of the event.
Fast Fade
Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 1.5 seconds during the duration of the event.
Slow Blink
Strobe will blink ON at the specified brightness for one second then OFF for one
second during the duration of the event.
Fast Blink
Strobe will blink ON at the specified brightness then OFF five times per second
during the duration of the event.
Color
Select desired color (only one may be chosen).
Brightness
How bright the strobe will blink when there is a SIP Ring. This is the maximum
brightness for “fade” type scenes.
Operations Guide
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CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 41
Connecting a SIP RGB Strobe to the Intercom
Table 2-14. SIP Configuration Parameters
Web Page Item
Description
Red
The red LED value for SIP Ring.
Green
The green LED value for SIP Ring.
Blue
The blue LED value for SIP Ring.
Use this button to preview the strobe flashing behavior for the SIP Ring Strobe
Settings.
SIP Call Strobe Settings
The following strobe settings will only appear if a CyberData Strobe product is
connected to your device. If a CyberData Strobe product is not connected to
your device, you will not see the strobe settings.
Blink Strobe during Call
When selected, the Strobe will blink a scene during a call.
Scene
Select desired scene (only one may be chosen).
ADA Compliant
Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms
during the duration of the event.
Slow Fade
Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 3.5 seconds during the duration of the event.
Fast Fade
Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 1.5 seconds during the duration of the event.
Slow Blink
Strobe will blink ON at the specified brightness for one second then OFF for one
second during the duration of the event.
Fast Blink
Strobe will blink ON at the specified brightness then OFF five times per second
during the duration of the event.
Color
Select desired color (only one may be chosen).
Brightness
How bright the strobe will blink when there is a SIP Call. This is the maximum
brightness for “fade” type scenes.
Red
The red LED value for SIP Call.
Green
The green LED value for SIP Call.
Blue
The blue LED value for SIP Call.
Use this button to preview the strobe flashing behavior for the SIP Call Strobe
Settings.
MWI Strobe Settings
The following strobe settings will only appear if a CyberData Strobe product is
connected to your device. If a CyberData Strobe product is not connected to
your device, you will not see the strobe settings.
Blink Strobe on MWI
When selected, the strobe will blink a scene when a voicemail is waiting for its
extension.
Scene
Select desired scene (only one may be chosen).
ADA Compliant
Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms
during the duration of the event.
Slow Fade
Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 3.5 seconds during the duration of the event.
Fast Fade
Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 1.5 seconds during the duration of the event.
Operations Guide
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CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 42
Connecting a SIP RGB Strobe to the Intercom
Table 2-14. SIP Configuration Parameters
Web Page Item
Description
Slow Blink
Strobe will blink ON at the specified brightness for one second then OFF for one
second during the duration of the event.
Fast Blink
Strobe will blink ON at the specified brightness then OFF five times per second
during the duration of the event.
MWI Call Color
Select desired color (only one may be chosen).
Brightness
How bright the strobe will blink when there is a message waiting. This is the
maximum brightness for “fade” type scenes.
Red
The red LED value for MWI.
Green
The green LED value for MWI.
Blue
The blue LED value for MWI.
Use this button to preview the strobe flashing behavior for the MWI Strobe
Settings.
Nightringer Settings
Enable Nightringer
When Nightringer is enabled, the device will attempt to register a second extension
with the SIP server. Any calls made to this extension will play a ringtone
(corresponds to Night Ring on the Audiofiles page). By design, it is not possible to
answer a call to the Nightringer extension.
SIP Server
Enter the SIP server address as an IPv4 address in dotted decimal notation or a
fully qualified domain name. This parameter also becomes the host portion of the
SIP-URI for the device's Nightringer extension on the SIP server. This field can
accept entries of up to 255 characters in length.
Remote SIP Port
The Remote SIP Port is the port number the device will use as the destination port
when sending SIP messages for the Nightringer extension. The default Remote SIP
Port is 5060. The supported range is 0-65536. Enter up to 5 digits.
Local SIP Port
The Local SIP Port is the port number the device will use to receive SIP messages
for the Nightringer extension. This value cannot be the same as the Local SIP Port
for the primary extension. The default Local SIP Port is 5061. The supported range
is 0-65536. Enter up to 5 digits.
Outbound Proxy
Enter the Outbound Proxy address as an IPv4 address in dotted decimal notation or
a fully qualified domain name (FQDN). When an IP address is configured, the
device will send all SIP messages to this IP address for the Nightringer extension.
When an FQDN is configured, the device will run DNS NAPTR, SRV, and A queries
on the FQDN to resolve an IP address to which it will send all SIP messages for the
Nightringer extension. This field can accept entries of up to 255 characters in length.
Outbound Proxy Port
The Outbound Proxy Port is port number used as the destination port when sending
SIP messages to the outbound proxy for the Nightringer extension. A value of 0 will
default to 5060. The supported range is 0-65536. Enter up to 5 digits.
User ID
Specify the SIP User ID for the SIP server. This parameter becomes the user
portion of the SIP-URI for the device's Nightringer extension. Enter up to 64
alphanumeric characters.
Authenticate ID
Specify the Authenticate ID for the SIP Server. This parameter is required for SIP
registration authentication. Enter up to 64 alphanumeric characters.
Authenticate Password
Specify the Authenticate Password for the SIP Server. This parameter is required for
SIP registration authentication. Enter up to 64 alphanumeric characters.
Operations Guide
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Installing the Singlewire InformaCast Office Ringer 43
Connecting a SIP RGB Strobe to the Intercom
Table 2-14. SIP Configuration Parameters
Web Page Item
Description
Re-registration Interval (in seconds)
The SIP Re-registration Interval (in seconds) is the SIP Registration lease time, also
known as the expiry. The supported range is 30-3600 seconds. Enter up to 4 digits.
Nightringer Strobe Settings
The following strobe settings will only appear if a CyberData Strobe product is
connected to your device. If a CyberData Strobe product is not connected to
your device, you will not see the strobe settings.
Blink Strobe on Nightring
When selected, the Strobe will blink a scene when the Nightringer is ringing.
Scene
Select desired scene (only one may be chosen).
ADA Compliant
Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms
during the duration of the event.
Slow Fade
Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 3.5 seconds during the duration of the event.
Fast Fade
Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 1.5 seconds during the duration of the event.
Slow Blink
Strobe will blink ON at the specified brightness for one second then OFF for one
second during the duration of the event.
Fast Blink
Strobe will blink ON at the specified brightness then OFF five times per second
during the duration of the event.
Color
Select desired color (only one may be chosen).
Brightness
How bright the strobe will blink when the Nightringer is ringing. This is the maximum
brightness for “fade” type scenes.
Red
The red LED value for Nightringer.
Green
The green LED value for Nightringer.
Blue
The blue LED value for Nightringer.
Use this button to preview the strobe flashing behavior for the Nightringer Strobe
Settings.
Call Disconnection
Terminate Call After Delay
Automatically terminate an active call after a given delay in seconds. A value of 0
will disable this function. Enter up to 8 digits.
Codec Selection
Force Selected Codec
When configured, this option will allow you to force the device to negotiate for the
selected codec. Otherwise, the device will perform codec negotiation using the
default list of supported codecs.
Codec
Select the desired codec (only one may be chosen).
RTP Settings
RTP Port (even)
Specify the port number used for the RTP stream after establishing a SIP call. This
port number must be an even number and defaults to 10500. The supported range
is 0-65536. Enter up to 5 digits.
Jitter Buffer
Specify the size of the jitter buffer (in milliseconds) used for SIP calls. Valid values
are 50-1000.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Operations Guide
930919E
CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 44
Connecting a SIP RGB Strobe to the Intercom
Table 2-14. SIP Configuration Parameters
Web Page Item
Description
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of the web page
items. First click on the Toggle Help button, and you will see a question mark ( )
appear next to some of the web page items. Move the mouse pointer to hover over a
question mark to see a short description of a specific web page item.
Note
You must click on the Save button and then the Reboot button for the changes to take
effect.
Note
The Terminate Call After Delay setting does not require a reboot for the changes to take
effect.
Note
For specific server configurations, go to the following website address:
http://www.cyberdata.net/connecting-to-ip-pbx-servers/
Operations Guide
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CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 45
Connecting a SIP RGB Strobe to the Intercom
2.5.7.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)
On the SIP Configuration Page, dial out extensions support the addition of comma delimited
pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three
seconds after a call is first established with a remote device. Subsequent commas will pause for 2
seconds. A pause of one second will be sent after each numerical digit.
Table 2-15. Examples of Dial-Out Extension Strings
Extension String
Resulting Action
302
Dial out extension 302 and establish a call
302,2
Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone '2'
302,25,,,4,,1
Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF
tone 4, wait 4 seconds, send out DTMF tone 1
Note
Operations Guide
The maximum number of total characters in the dial-out field is 64.
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Installing the Singlewire InformaCast Office Ringer 46
Connecting a SIP RGB Strobe to the Intercom
2.5.7.2 Point-to-Point Configuration
When the device is set to not register with a SIP server (see Figure 2-20), it is possible to set the
device to dial out to a single endpoint.
In this case, the dial-out extension should be the IP address of the remote device. The device can
also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point
Mode.
Note
Receiving point-to-point SiP calls may not work with all phones.
Figure 2-20. SIP Page Set to Point-to-Point Mode
Device is set to NOT register with a SiP server
Operations Guide
930919E
CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 47
Connecting a SIP RGB Strobe to the Intercom
2.5.7.3 Delayed DTMF
On the SIP Configuration page the dial out extension supports the addition of comma delimited
pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three
seconds after a call is first established with a remote device. Subsequent commas will pause for 2
seconds. A pause of one second will be sent after each numerical digit.
Table 2-16. Examples of Dial-Out Extension Strings
Extension String
Resulting Action
302
Dial out extension 302 and establish a call
302,2
Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone '2'
302,25,,,4,,1
Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF
tone 4, wait 4 seconds, send out DTMF tone 1
Note
Operations Guide
The maximum number of total characters in the dial-out field is 25.
930919E
CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 48
Connecting a SIP RGB Strobe to the Intercom
2.5.8 Configure the Multicast Parameters
The Multicast Configuration page allows the device to join up to ten paging zones for receiving
ulaw/alaw encoded RTP audio streams.
A paging zone can consist of one or many CyberData multicast group-enabled products. There is no
limit to how many speakers can be in a given paging zone. Each multicast group is defined by a
multicast address and port number.
Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced
based on importance. Multicast groups are compatible with IGMP through version 3. The device
supports simultaneous SIP and Multicast.
1. Click on the Multicast menu button to open the Multicast page. See Figure 2-21.
Operations Guide
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CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 49
Connecting a SIP RGB Strobe to the Intercom
Figure 2-21. Multicast Configuration Page
The strobe settings will only
appear if a CyberData Strobe
product is connected to your
device.
If a CyberData Strobe product
is not connected to your
device, you will not see the
strobe settings.
Operations Guide
930919E
CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 50
Connecting a SIP RGB Strobe to the Intercom
2. On the Multicast page, enter values for the parameters indicated in Table 2-17.
Note
The question mark icon (
) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-17. Multicast Page Parameters
Web Page Item
Description
Enable Multicast Operation
Enables or disables multicast operation.
Blink Strobe on Multicast
When selected, the Strobe will blink a scene when a multicast is received.
Note: The strobe settings will only appear if you are using the Strobe Kit. If
you are not using the Strobe Kit, you will not see the strobe settings.
Priority
Indicates the priority for the multicast group. Priority 9 is the highest (emergency
streams). 0 is the lowest (background music). SIP calls are considered priority 4.5.
See Section 2.5.8.1, "Assigning Priority" for more details.
Address
Enter the multicast IP Address for this multicast group (15 character limit).
Port
Enter the port number for this multicast group (5 character limit [range can be from
2000 to 65535]).
Note: The multicast ports have to be even values. The webpage will enforce this
restriction.
Name
Assign a descriptive name for this multicast group (25 character limit).
Buffer
Device will buffer up to four minutes of audio and then play back the recording after
the multicast stream finishes or after the buffer is full.
Beep
When selected, the device will play a beep before multicast audio is sent.
Relay
When selected, the device will activate a relay before multicast audio is sent.
Scene
Select desired scene (only one may be chosen).
Note: The strobe settings will only appear if you are using the Strobe Kit. If
you are not using the Strobe Kit, you will not see the strobe settings.
ADA Compliant
Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms
during the duration of the event.
Slow Fade
Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 3.5 seconds during the duration of the event.
Fast Fade
Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 1.5 seconds during the duration of the event.
Slow Blink
Strobe will blink ON at the specified brightness for one second then OFF for one
second during the duration of the event.
Fast Blink
Strobe will blink ON at the specified brightness then OFF five times per second
during the duration of the event.
Color
Select desired color (only one may be chosen).
Brightness
How bright the strobe will blink on a multicast page. This is the maximum
brightness for “fade” type scenes.
Red
The red LED value for Multicast.
Green
The green LED value for Multicast.
Blue
The blue LED value for Multicast.
Operations Guide
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CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 51
Connecting a SIP RGB Strobe to the Intercom
Table 2-17. Multicast Page Parameters
Web Page Item
Description
Polycom Default Channel
When a default Polycom channel/group number is selected, the device will
subscribe to the default channel for one-way group pages. Group Numbers 1-25
are supported. Or, select Disabled to disable this channel.
Polycom Priority Channel
When a priority Polycom channel/group number is selected, the device will
subscribe to the priority channel for one-way group pages. Group Numbers 1-25
are supported. Or, select Disabled to disable this channel.
Polycom Emergency Channel
When an emergency Polycom channel/group number is selected, the device will
subscribe to the default channel for one-way group pages. Group Numbers 1-25
are supported. Or, select Disabled to disable this channel.
Use this button to preview the strobe flashing behavior for the Multicast Strobe
Settings.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of the web
page items. First click on the Toggle Help button, and you will see a question mark
( ) appear next to some of the web page items. Move the mouse pointer to hover
over a question mark to see a short description of a specific web page item.
Operations Guide
Note
You must click on the Save button for the changes to take effect.
Note
Changing the Enable Multicast Operation, Address, Beep, or Relay settings require a
reboot for the changes to take effect.
Note
Enabling or disabling the strobe or changing any of the strobe options require you to click on
the Save button for the changes to take effect.
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Installing the Singlewire InformaCast Office Ringer 52
Connecting a SIP RGB Strobe to the Intercom
2.5.8.1 Assigning Priority
The device will prioritize simultaneous audio streams according to their priority in the list.
If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will
interrupt multicast streams with priority 0 through 4 and will be interrupted by multicast streams with
priority 5 through 9.
During priority 9 multicast streams, the volume is set to maximum.
Note
Ringtones and
Nightringtones
Operations Guide
SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all
prioritized.
Ringtones all play at the same priority level. This means that it is possible to have a nightring tone
and a normal ringtone playing at the same time.
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Installing the Singlewire InformaCast Office Ringer 53
Connecting a SIP RGB Strobe to the Intercom
2.5.9 Configure the Sensor Configuration Parameters
The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state.
There is an option on the Sensor page to trigger on an open or short condition on these pins. The
door sensor alarm will be activated when the Door Open Timeout parameter has been met.
The intrusion sensor is an optical sensor installed on the Intercom board and will be activated when
the Intercom is removed from the case.
Each sensor can trigger up to five different actions:
•
Flash the LED until the sensor is deactivated (roughly 10 times/second)
•
Activate the relay until the sensor is deactivated
•
Loop an audio file out of the Intercom speaker until the sensor is deactivated
•
Call an extension and establish two way audio
•
Call an extension and play a pre-recorded audio file
Note
Calling a preset extension can be set up as a point-to-point call, but currently can't send
delayed DTMF tones.
1. Click Sensor menu button to open the Sensor page (Figure 2-22).
Operations Guide
930919E
CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 54
Connecting a SIP RGB Strobe to the Intercom
Figure 2-22. Sensor Configuration Page
The strobe settings will only
appear if a CyberData Strobe
product is connected to your
device.
If a CyberData Strobe product
is not connected to your
device, you will not see the
strobe settings.
Operations Guide
930919E
CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 55
Connecting a SIP RGB Strobe to the Intercom
2. On the Sensor page, enter values for the parameters indicated in Table 2-18.
Note
The question mark icon ( ) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-18. Sensor Configuration Parameters
Web Page Item
Description
Door Sensor Settings
Door Sensor Normally Closed
Select the inactive state of the door sensor. The door sensor is
also known as the Sense Input on the device's terminal block.
Door Open Timeout (in seconds)
The time (in seconds) the device will wait before it performs an
action when the on-board door sensor is activated. The action(s)
performed are based on the configured Door Sensor Settings
below. Enter up to 5 digits.
Activate Relay
When selected, the device's on-board relay will be activated until
the on-board door sensor is deactivated.
Play Audio Locally
When selected, the device will loop an audio file out of the
speaker until the door sensor is deactivated.
Make call to extension
When selected, the device will call an extension when the onboard door sensor is activated. Use the Dial Out Extension field
below to specify the extension the device will call.
Dial Out Extension
Specify the extension the device will call when the on-board door
sensor is activated. Enter up to 64 alphanumeric characters.
Dial Out ID
An additional Caller identification string added to outbound calls.
Enter up to 64 alphanumeric characters.
Play recorded audio
When selected, the device will call the Dial Out Extension and
play an audio file to the phone answering the SIP call
(corresponds to Door Ajar on the Audiofiles page).
Sensor Strobe Settings
The following strobe settings will only appear if a CyberData
Strobe product is connected to your device. If a CyberData
Strobe product is not connected to your device, you will not
see the strobe settings.
Blink Strobe on Sensor
When selected, the Strobe will blink a scene when the sensor is
triggered.
Scene
Select desired scene (only one may be chosen).
ADA Compliant
Strobe will blink ON at the specified brightness for 150ms then
OFF for 350ms during the duration of the event.
Slow Fade
Strobe will increase in brightness from 0 to the specified
brightness and back to 0 over the course of about 3.5 seconds
during the duration of the event.
Fast Fade
Strobe will increase in brightness from 0 to the specified
brightness and back to 0 over the course of about 1.5 seconds
during the duration of the event.
Slow Blink
Strobe will blink ON at the specified brightness for one second
then OFF for one second during the duration of the event.
Fast Blink
Strobe will blink ON at the specified brightness then OFF five
times per second during the duration of the event.
Color
Select desired color (only one may be chosen).
Operations Guide
930919E
CyberData Corporation
Installing the Singlewire InformaCast Office Ringer 56
Connecting a SIP RGB Strobe to the Intercom
Table 2-18. Sensor Configuration Parameters
Web Page Item
Description
Brightness
How bright the strobe will blink when the sensor is triggered. This
is the maximum brightness for “fade” type scenes.
Red
The red LED value for the Sensor.
Green
The green LED value for the Sensor.
Blue
The blue LED value for the Sensor.
Use this button to preview the strobe flashing behavior for the
Sensor Strobe Settings.
Intrusion Sensor Settings
Activate Relay
When selected, the device's on-board relay will be activated until
the intrusion sensor is deactivated.
Play Audio Locally
When selected, the device will loop an audio file out of the
speaker until the intrusion sensor is deactivated.
Make call to extension
When selected, the device will call an extension when the
intrusion sensor is activated. Use the Dial Out Extension field
below to specify the extension the device will call.
Dial Out Extension
Specify the extension the device will call when the intrusion
sensor is activated. Enter up to 64 alphanumeric characters.
Dial Out ID
An additional Caller identification string added to outbound calls.
Enter up to 64 alphanumeric characters.
Play recorded audio
When selected, the device will call the Dial Out Extension and
play an audio file (corresponds to Intrusion Sensor Triggered
on the Audiofiles page) to the phone answering the SIP call
when the intrusion sensor is activated.
Intrusion Sensor Strobe Settings
The following strobe settings will only appear if a CyberData
Strobe product is connected to your device. If a CyberData
Strobe product is not connected to your device, you will not
see the strobe settings.
Blink Strobe on Intrusion Sensor
When selected, the Strobe will blink a scene when the intrusion
sensor is triggered.
Scene
Select desired scene (only one may be chosen).
ADA Compliant
Strobe will blink ON at the specified brightness for 150ms then
OFF for 350ms during the duration of the event.
Slow Fade
Strobe will increase in brightness from 0 to the specified
brightness and back to 0 over the course of about 3.5 seconds
during the duration of the event.
Fast Fade
Strobe will increase in brightness from 0 to the specified
brightness and back to 0 over the course of about 1.5 seconds
during the duration of the event.
Slow Blink
Strobe will blink ON at the specified brightness for one second
then OFF for one second during the duration of the event.
Fast Blink
Strobe will blink ON at the specified brightness then OFF five
times per second during the duration of the event.
Color
Select desired color (only one may be chosen).
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Table 2-18. Sensor Configuration Parameters
Web Page Item
Description
Brightness
How bright the strobe will blink when the intrusion sensor is
triggered. This is the maximum brightness for “fade” type scenes.
Red
The red LED value for the Intrusion Sensor.
Green
The green LED value for the Intrusion Sensor.
Blue
The blue LED value for the Intrusion Sensor.
Use this button to preview the strobe flashing behavior for the
Intrusion Sensor Strobe Settings.
Click the Test Door Sensor button to test the door sensor.
Click the Test Intrusion Sensor button to test the Intrusion
sensor.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of
some of the web page items. First click on the Toggle Help
button, and you will see a question mark ( ) appear next to
some of the web page items. Move the mouse pointer to hover
over a question mark to see a short description of a specific web
page item.
Operations Guide
Note
You must click on the Save button for the changes to take effect.
Note
None of the Sensor Configuration Page settings require a reboot for the changes to take
effect.
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2.5.10 Configure the Audio Configuration Parameters
The Audiofiles page is used to add custom audio to the board. User uploaded audio will take
precedence over the audio files shipped with the Intercom.
1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-23).
Figure 2-23. Audiofiles Configuration Page
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Figure 2-24. Audiofiles Page
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2. On the Audiofiles page, enter values for the parameters indicated in Table 2-19.
Note
The question mark icon ( ) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-19. Audiofiles Configuration Parameters
Web Page Item
Description
Available Space
Shows the space available for the user to save custom audio files if they want to change the
message when the door or sensor is triggered.
0-9
The name of the audio configuration option is the same as the spoken audio that plays on
the board (24 character limit).
'0' corresponds to the spoken word “zero.”
'1' corresponds to the spoken word “one.”
'2' corresponds to the spoken word “two.”
'3' corresponds to the spoken word “three.”
'4' corresponds to the spoken word “four.”
0-9
'5' corresponds to the spoken word “five.”
'6' corresponds to the spoken word “six.”
'7' corresponds to the spoken word “seven.”
'8' corresponds to the spoken word “eight.”
'9' corresponds to the spoken word “nine.”
Dot
Corresponds to the spoken word “dot.” (24 character limit)
Audiotest
Corresponds to the message “This is the CyberData IP speaker test message...” (24
character limit)
Page tone
Corresponds to a simple tone used for beep on initialization and beep on page (24 character
limit).
Your IP Address is
Corresponds to the message “Your IP address is...” (24 character limit).
Rebooting
Corresponds to the spoken word “Rebooting” (24 character limit).
Restoring default
Corresponds to the message “Restoring default” (24 character limit).
Ringback tone
This is the ringback tone that plays when calling a remote extension 
(24 character limit).
Ring tone
This is the tone that plays when set to ring when receiving a call 
(24 character limit).
Intrusion Sensor Triggered
Corresponds to the message “Intrusion Sensor Triggered” (24 character limit).
Door Ajar
Corresponds to the message “Door Ajar” (24 character limit).
Night Ring
Specifies the ringtone for nightring. By default this parameter uses the same audio file that is
selected for the Ring Tone parameter.
Click on the Browse button to navigate to and select an audio file.
The Play button will play that audio file.
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Table 2-19. Audiofiles Configuration Parameters
Web Page Item
Description
The Delete button will delete any user uploaded audio and restore the stock audio file.
The Save button will download a new user audio file to the board once you've selected the
file by using the Browse button. The Save button will delete any pre-existing user-uploaded
audio files.
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2.5.10.1 User-created Audio Files
User created audio files should be saved in the following format:
RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz
You can use the free utility Audacity to convert audio files into this format. See Figure 2-25 through
Figure 2-27.
Figure 2-25. Audacity 1
Figure 2-26. Audacity 2
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When you export an audio file with Audacity, save the output as:
•
WAV (Microsoft) signed 16 bit PCM.
Figure 2-27. WAV (Microsoft) signed 16 bit PCM
WAV (Microsoft) signed 16 bit PCM
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2.5.11 Configure the Events Parameters
The Events page specifies a remote server that can be used to receive HTTP POST events when
actions take place on the board.
1. Click on the Events menu button to open the Events page (Figure 2-28).
Figure 2-28. Event Configuration Page
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2. On the Events page, enter values for the parameters indicated in Table 2-20.
Note
The question mark icon (
) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-20. Events Configuration Parameters
Web Page Item
Description
Enable Event Generation
The device will send HTTP POST events to the specified remote
server and port number whenever a certain action takes place.
Select an event type below to generate an HTTP POST event.
Events
Enable Call Start Events
When selected, the device will report the start of a SIP call.
Enable Call Terminated Events
When selected, the device will report the end of a SIP call.
Enable Relay Activated Events
When selected, the device will report relay activation.
Enable Relay Deactivated Events
When selected, the device will report relay deactivation.
Enable Ring Events
When selected, the device will report when it starts ringing upon an
incoming SIP call. A Ring Event will not be generated when AutoAnswer Incoming Calls is enabled on the Device page.
Enable Night Ring Events
When selected, the device will report when it starts ringing upon an
incoming SIP call to the Nightringer extension. As a reminder, the
Nightringer extension always rings upon an incoming SIP call and it
is not possible to alter this behavior.
Enable Multicast Start Events
When selected, the device will report when the device starts playing
a multicast audio stream.
Enable Multicast Stop Events
When selected, the device will report when the device stops playing
a multicast audio stream.
Enable Power On Events
When selected, the device will report when it boots.
Enable Sensor Events
When selected, the device will report when the on-board sensor is
activated.
Enable Remote Relay Events
When selected, the device will report when the remote relay (DSR)
is activated.
Enable Security Events
When enabled, the device will report when the intrusion sensor is
activated.
Enable 60 Second Heartbeat Events
When enabled, the device will report a Heartbeat event every 60
seconds. SIP registration is not required to generate Heartbeat
events.
Enable Singlewire Start Events
When selected, the device will report when a Start event has been
received from the Singlewire server.
Enable Singlewire Stop Events
When selected, the device will report when a Stop event has been
received from the Singlewire server.
Check All
Click on Check All to select all of the events on the page.
Uncheck All
Click on Uncheck All to de-select all of the events on the page.
Event Server
Server IP Address
The IPv4 address of the event server in dotted decimal notation.
Server Port
Specify the event server port number. The supported range is 065536. Enter up to 5 digits.
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Table 2-20. Events Configuration Parameters
Web Page Item
Description
Server URL
Generally, the destination URL is the name of the application that
receives the events and the string in the HTTP POST command. It
can be a script used to parse and process the HTTP POST events.
Enter up to 127 characters.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some
of the web page items. First click on the Toggle Help button, and
you will see a question mark ( ) appear next to some of the web
page items. Move the mouse pointer to hover over a question mark
to see a short description of a specific web page item.
Operations Guide
Note
You must click on the Save button for the changes to take effect.
Note
Enabling Event Generation or changing an Event Server setting requires a reboot for the
changes to take effect.
Note
Selecting particular events, Check All, or Uncheck All does not require a reboot for the
changes to take effect.
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2.5.11.1 Example Packets for Events
The server and port are used to point to the listening server and the 'Remote Event Server URL' is
the destination URL (typically the script running on the remote server that's used to parse and
process the POST events).
Note
The XML is URL-encoded before transmission so the following examples are not completely
accurate.
Here are example packets for every event:
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 197
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>POWERON</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 199
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>HEARTBEAT</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 196
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>BUTTON</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 201
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>CALL_ACTIVE</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
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User-Agent: CyberData/1.0.0
Content-Length: 205
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>CALL_TERMINATED</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 197
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RINGING</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>MULTICAST_START</event>
<index>8</index>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 233
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>MULTICAST_STOP</event>
<index>8</index>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RELAY_ACTIVATED</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
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User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RELAY_DEACTIVATED</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>NIGHTRINGING</event>
</cyberdata>
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2.5.12 Configure the Autoprovisioning Parameters
Autoprovisioning can be used to automatically configure your device. The autoprovisioning file is an
xml file with the device configuration. Values found in this file will override values stored in on-board
memory.
Note
By default, the device will try to set up its configuration with autoprovisioning.
1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-29.
Figure 2-29. Autoprovisioning Page
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2. On the Autoprovisioning page, you may enter values for the parameters indicated in Table 221.
Note
The question mark icon ( ) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-21. Autoprovisioning Configuration Parameters
Web Page Item
Description
Disable Autoprovisioning
Prevent the device from automatically trying to download a
configuration file. See Section 2.5.12.1, "Autoprovisioning" for
more information.
Autoprovisioning Server
Enter the IPv4 address of the provisioning server in dotted
decimal notation.
Autoprovisioning Filename
The autoprovisioning filename is the configuration filename.
The default autoprovisioning filename is in the format of
<mac address>.xml.
Supported filename extensions are .txt, and .xml. The current
filename is denoted by an asterisk at the bottom of the
Autoprovisioning Page. Enter up to 256 characters.
A file may have any name with an xml extension. If a file
name is entered, the device will look for the specified file
name, and only that file.
Use tftp
The device will use TFTP (instead of http) to download
autoprovisioning files.
Username
The username used to authenticate with an autoprovisioning
server. Leave this field blank to disable authentication.
Password
The password used to authenticate with an autoprovisioning
server. Leave this field blank to disable authentication.
Autoprovisioning Autoupdate 
(in minutes)
The reoccurring time (in minutes) the device will wait before
checking for new autoprovisioning files. Enter up to 6 digits. A
value of 0 will disable this option.
Note: To use the auto update options, enable the Set Time
with NTP Server on boot setting on the Device
Configuration Page page (see Table 2-8).
Autoprovision at time (HHMMSS)
The time of day the device will check for a new
autoprovisioning file. The time must be 6 characters in length
and in HHMMSS format. An empty value will disable this
option.
Note: To use the auto update options, enable the Set Time
with NTP Server on boot setting on the Device
Configuration Page page (see Table 2-8).
The idle time (in minutes greater than 10) after which the
device will check for a new autoprovisioning file. Enter up to 6
digits. A value of 0 will disable this option.
Autoprovision when idle
(in minutes > 10)
Note: To use the auto update options, enable the Set Time
with NTP Server on boot setting on the Device
Configuration Page page (see Table 2-8).
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
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Table 2-21. Autoprovisioning Configuration Parameters
Web Page Item
Description
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of
some of the web page items. First click on the Toggle Help
button, and you will see a question mark ( ) appear next to
some of the web page items. Move the mouse pointer to
hover over a question mark to see a short description of a
specific web page item.
Press the Download Template button to create an
autoprovisioning file for the device. See Section 2.5.12.3,
"Download Template Button"
Autoprovisioning log
Note
The autoprovisioning log provides information about the latest
autoprovisioning attempt (i.e. dhcp options and server
accessed and files parsed or not found).
You must click on the Save button and then the Reboot button for the changes to take
effect.
2.5.12.1 Autoprovisioning
On boot, the device will look for an autoprovisioning server configured on the Autoprovisioning Page
or specified as a DHCP option. When it finds a server, it will try to download the following (in order of
preference):
1. The file configured on the autoprovisioning page.
2. A file named according to it's mac address (for example: 0020f7350058.xml).
3. The file 000000cd.xml
The file can be hosted using a standard web server (like apache, IIS, or nginx), and the device can
download over SSL. The file server can be an ipv4 address in dotted decimal notation or a fully
qualified domain name.
By default, the device will get its autoprovisioning server from the DHCP options. See Section
2.5.12.2, "Sample dhcpd.conf" for an example of how to configure dhcpd to offer autoprovisioning
server addresses. If multiple options are set, the device will attempt to download autoprovisioning
files from every server.
The DHCP option determines the protocol used to download the autoprovisioning file. The device
looks for DHCP options in the following order:
1. Option 43 - a FQDN or an IP address to an http server
2. Option 72 - an IP address to an http server
3. Option 150 - an IP address to a tftp server
4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server.
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You can download an autoprovisioning template file from the Autoprovisioning Page using the
Download Template button (see Table 2-21). This file contains every configuration option that can
be set on the board.
Autoprovisioning files can contain the whole configuration or a subset of this file. The first
autoprovisioning file can also contain links to other autoprovisioning files.
The <MiscSettings> section contains some examples of additional autoprovisioning files:
<MiscSettings>
<DeviceName>CyberData VoIP Intercom</DeviceName>
<!-<AutoprovFile>common.xml</AutoprovFile>-->
<!-<AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->
<!-<AutoprovFile>audio[macaddress]</AutoprovFile>-->
<!-<AutoprovFile>device[macaddress].xml</AutoprovFile>-->
</MiscSettings>
After downloading the first autoprovisioning file, the device will step through up to twenty additional
<AutoprovFile> entries and try to download these files from the same server.
When the device finds a filename with the string [macaddress], it will replace this string with the
mac address.
As an example, the user has configured option 43 on their DHCP server to “http://example.com,” and
on their server, they have a file named 0020f7123456.xml (the same as the mac address of the
device).
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The file 0020f7123456.xml contains:
<?xml version="1.0" encoding="utf-8" ?>
<specific>
<MiscSettings>
<DeviceName>Newname</DeviceName>
<AutoprovFile>common.xml</AutoprovFile>
<AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>
<AutoprovFile>audio[macaddress]</AutoprovFile>
<AutoprovFile>device.xml</AutoprovFile>
</MiscSettings>
</specific>
1. The device will first set it's name to 'Newname'.
2. It will try to download http://example.com/common.xml.
3. It will try to download http://example.com/sip_reg0020f7123456.xml.
4. It will try to download http://example.com/audio0020f7123456.
5. It will try to download http://example.com/device.xml.
The device is reconfigured every time it downloads a new file so if two files configure the same
option the last one will be the one that is saved.
It is possible to autoprovision autoprovisioning values (for example, to disable autoprovisioning or to
configure a time to check for new files).
Checking for New The device will always check for an autoprovisioning files on boot but it can be configured to also
Autoprovisioning check after a periodic delay, when idle, or at a specified time. When one of these options is set, the
Files after Boot
device will download its autoprovisioning files again, and if it finds any differences from the files it
downloaded on boot, it will force a reboot and reconfigure.
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The
Autoprovisioning
Filename
The autoprovisioning filename can contain a file, a file path, or a directory.
Table 2-22. Autoprovisioning File Name
Autoprovisioning
Filename
Autoprovisioning
Server
File Downloaded
config.xml
10.0.1.3
10.0.1.3/config.xml
/path/to/config.xml
10.0.1.3
10.0.1.3/path/to/config.xml
subdirectory/path/
10.0.1.3
10.0.1.3/subdirectory/path/0020f7020002.xml
TFTP options may not support subdirectories. If a directory is set in the filename field, firmware and
audio files will also be downloaded from this subdirectory.
If the filename ends with a forward slash “/,” the device will treat it as a subdirectory.
For example:
The autoprovisioning server is set to “https://www.example.com”
The autoprovisioning filename is set to “cyberdata/”
On boot, the device will try to download:
https://www.example.com/cyberdata/0020f7123456.xml
...and if this fails:
https://www.example.com/cyberdata/000000cd.xml
Audio files and firmware files will also add “cyberdata” to the URL before downloading.
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Autoprovisioning <FirmwareSettings>
Firmware Updates
<FirmwareFile>505-uImage-ceilingspeaker</FirmwareFile>
<FirmwareServer>10.0.1.3</FirmwareServer>
<OutdoorIntercom30>firmware_file_v9.3.0</OutdoorIntercom30>
<OutdoorIntercom31>firmware_file_v10.3.0</OutdoorIntercom31>
<CallButton31>firmware_file_v10.3.0</CallButton31>
</FirmwareSettings>
In the <FirmwareSettings> section, the <FirmwareServer> element can be used to specify a
different server for hosting firmware files. When this element is not available, the device will try to
download the file from the autoprovisioning server.
The device will use the filename to determine when to autoprovision firmware updates. The default
configuration is blank, so the first time you set a value in your autoprovisioning file, it may force a
firmware update even if the firmware version has not changed.
The <FirmwareFile> name can contain path elements (i.e. /path/to/firmware/10.3.0-uImage[device_file_name]).
The device also supports product strings for downloading firmware. If the <FirmwareFile> option is
not set, the device will look for its particular product string for a firmware filename. In this way, a
generic autoprovisioning file can specify unique firmware for a range of products.
The list of valid product strings:
<ProductString>CallButton31</ProductString>
<ProductString>EmergencyIntercom31</ProductString>
<ProductString>EmergencyIntercom31SW</ProductString>
<ProductString>IndoorIntercom31</ProductString>
<ProductString>IndoorIntercom31SW</ProductString>
<ProductString>IndoorKeypad31</ProductString>
<ProductString>IndoorKeypad31SW</ProductString>
<ProductString>OfficeRinger31</ProductString>
<ProductString>OfficeRinger31SW</ProductString>
<ProductString>OutdoorIntercom31</ProductString>
<ProductString>OutdoorIntercom31SW</ProductString>
<ProductString>OutdoorKeypad31</ProductString>
<ProductString>OutdoorKeypad31SW</ProductString>
<ProductString>Strobe31</ProductString>
<ProductString>Strobe31SW</ProductString>
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Autoprovisioning
Example 1
Here's a simple example using four autoprovisioning files to configure two devices:
We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2).
The devices are set to use DHCP and that server provides an autoprovisioning server address with
option 43. The address is “https://autoprovtest.server.net.” The files on this server are as follows:
000000cd.xml
<MiscSettings>
<DeviceName>CyberData Autoprovisioned</DeviceName>
<AutoprovFile>sip_common.xml</AutoprovFile>
<AutoprovFile>sip_[macaddress].xml</AutoprovFile>
</MiscSettings>
sip_common.xml
<SIPSettings>
<SIPServer>10.0.0.253</SIPServer>
<RemoteSIPPort>5060</RemoteSIPPort>
</SIPSettings>
sip_0020f7020001.xml
<SIPSettings>
<SIPUserID>198</SIPUserID>
<SIPAuthPassword>ext198</SIPAuthPassword>
<DialoutExtension0>204</DialoutExtension0>
</SIPSettings>
sip_0020f7020002.xml
<SIPSettings>
<SIPUserID>500</SIPUserID>
<SIPAuthPassword>ext500</SIPAuthPassword>
<DialoutExtension0>555</DialoutExtension0>
</SIPSettings>
On boot, Device1 tries to fetch the file 0020f7023614.xml from “https://autoprovtest.server.net”. This
file is not available, so device1 then tries to fetch the file 000000cd.xml. This file exists, and Device1
parses the three elements.
1. Device1 changes its device name to CyberData Autoprovisioned.
2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device
downloads sip_common.xml from “https://autoprovtest.server.net,” and imports this
configuration, setting the sip server to 10.0.0.253 and the remote port to 5060.3.
3. Device1 finds another AutoprovFile element containing the filename sip_[macaddress].xml.
The device replaces the [macaddress] with its own mac address value creating
sip_0020f7020001.xml, downloads this file from “https://autoprovtest.server.net,” and imports
this configuration. This sets the user ID to 198, the password to ext198, and the dialout
extension to 204. Device1 is now finished with autoprovisioning.
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Device2 goes through the same steps by setting its device name to CyberData Autoprovisioned,
its SIP server to 10.0.0.253, and its port to 5060. When Device2 “sees” sip_[macaddress].xml,
Device2 replaces it with its own mac address and downloads sip_0020f7020002.xml from
“https://autoprovtest.server.net.” Device2 sets the SIP User ID to 500, the password to ext500, and
the dialout extension to 555.
Autoprovisioning
Example 2
Here is another example of setting up your autoprovisioning files:
We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2) and boot them on a network with a DHCP server configured with an autoprovisioning
server at 10.0.1.3 on option 150. Our TFTP server has three files:
0020f7020001.xml
<MiscSettings>
<AutoprovFile>common_settings.xml</AutoprovFile>
</MiscSettings>
<SIPSettings>
<SIPUserID>198</SIPUserID>
<SIPAuthPassword>ext198</SIPAuthPassword>
<DialoutExtension0>204</DialoutExtension0>
</SIPSettings>
0020f7020002.xml
<MiscSettings>
<AutoprovFile>common_settings.xml</AutoprovFile>
</MiscSettings>
<SIPSettings>
<SIPUserID>500</SIPUserID>
<SIPAuthPassword>ext500</SIPAuthPassword>
<DialoutExtension0>555</DialoutExtension0>
</SIPSettings>
common_settings.xml
<MiscSettings>
<DeviceName>CyberData Autoprovisioned</DeviceName>
</MiscSettings>
<SIPSettings> <SIPServer>10.0.0.253</SIPServer>
<RemoteSIPPort>5060</RemoteSIPPort>
</SIPSettings>
1. On boot, Device1 downloads 0020f7020001.xml from 10.0.1.3 and imports these values. The SIP
User ID is 198, the password is ext198, and the dialout extension is 204.
2. Device1 then gets the filename common_settings.xml from the AutoprovFile element and
downloads this file from the TFTP server at 10.0.1.3. and imports these settings. The device name is
set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.
Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values
instead. The Sip User ID is 500, password is ext500, and dialout extension is 555. Device2 then
downloads the common_settings.xml file and imports those values. The device name is set to
CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.
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XML Files
XML files can contain <AutoprovFile> elements. If multiple DHCP options are specified, the device
will try to download autoprovisioning files from each in turn. The device will only look for
<AutoprovFile> elements in the first file downloaded from each server. You can specify up to 20
<AutoprovFile> elements in the first autoprovisioning file.
There are numerous ways to change an element of the configuration(xml) file. Using sip ext as an
example, the extension can be changed:
Within the device-specific xml, i.e. [macaddress].xml, via the AutoprovFile
element:<SIPSettings>/<SIPExt>
From the device specific xml, a pointer to a sip_common file
From the device specific xml, a pointer to the device specific sip_[macaddress].xml
From the common file, a pointer to sip_common.xml
From the common file, a pointer to the device specific (sip_[macaddress].xml)
Autoprovisioned
Audio Files
Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be
downloaded once for each device. Loading many audio files to the device from the web page could
cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh
the page.
The device uses the file name to determine when to download a new audio file. This means that if
you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP
server, the device will not recognize that the file has changed (because the file name is the same).
Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have
been loaded to the board, the audio file settings will not change. You can force a change to the audio
files on the board by clicking Restore Default on the Audio Configuration page or by changing the
autoprovisioning file with “default” set as the file name.
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2.5.12.2 Sample dhcpd.conf
#
# Sample configuration file for ISC dhcpd for Debian
#
ddns-update-style none;
option domain-name "voiplab";
option domain-name-servers 10.0.0.252;
option option-150 code 150 = ip-address;
option ntp-servers north-america.pool.ntp.org;
option space VendorInfo;
option VendorInfo.text code 10 = { text };
authoritative;
log-facility local7;
subnet 10.0.0.0 netmask 255.0.0.0 {
max-lease-time 3600;
default-lease-time 3600;
option routers
option subnet-mask
10.0.0.1;
255.0.0.0;
option domain-name
option domain-name-servers
"voiplab";
10.0.0.252;
option time-offset
-8;
# Pacific Standard Time
#
option www-server
99.99.99.99;
#
#
option tftp-server-name
option tftp-server-name
"10.0.1.52";
"http://test.cyberdata.net";
# OPTION 66
# OPTION 66
#
option option-150
10.0.0.252;
# OPTION 150
# These two lines are needed for option 43
#
vendor-option-space VendorInfo;
#
option VendorInfo.text "http://test.cyberdata.net";
# OPTION 72
# OPTION 43
# OPTION 43
range 10.10.0.1 10.10.2.1; }
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2.5.12.3 Download Template Button
The Download Template button allows the user to generate, download, edit, and then store an
autoprovisioning template on the server that serves the autoprovisioning files for devices.
To generate an autoprovisioning template directly from the device, complete the following steps:
1. On the Autoprovisioning page, click on the Download Template button.
2. You will see a window prompting you to save a configuration file (.xml) to a location on your
computer (Figure 2-30). The configuration file is the basis for the default configuration settings
for your unit).
3. Choose a location to save the configuration file and click on OK. See Figure 2-30.
Figure 2-30. Configuration File
4. At this point, you can open and edit the autoprovisioning template to change the configuration
settings in the template for the unit.
5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be
loaded onto other devices.
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2.6 Upgrade the Firmware and Reboot the Office Ringer
Caution
Equipment Hazard: Devices with a serial number that begins with 2161xxxxx can
only run firmware versions 10.0.0 or later.
GENERAL ALERT
2.6.1 Downloading the Firmware
To download the firmware to your computer:
1. Download the latest firmware file from the Downloads tab at the following webpage:
http://www.cyberdata.net/voip/011216/
2. Unzip the firmware version file. This file may contain the following:
•
Firmware file
•
Release notes
3. Log in to the Office Ringer home page as instructed in Section 2.5.4, "Log in to the
Configuration Home Page".
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4. Click on the Firmware menu button to open the Firmware page. See Figure 2-31.
Caution
GENERAL ALERT
Equipment Hazard: CyberData strongly recommends that you first reboot the
device before attempting to upgrade the firmware of the device. See Section 2.6.2,
"Reboot the Device".
Figure 2-31. Firmware Page
v11.7.3
5. Click on the Browse button, and then navigate to the location of the firmware file.
6. Select the firmware file.
7. Click on the Upload button.
Note
Do not reboot the device after clicking on the Upload button.
Note
This starts the upgrade process. Once the Office Ringer has uploaded the file, the
Uploading Firmware countdown page appears, indicating that the firmware is being written
to flash. The Office Ringer will automatically reboot when the upload is complete. When the
countdown finishes, the Firmware page will refresh. The uploaded firmware filename
should be displayed in the system configuration (indicating a successful upload and reboot).
Caution
Equipment Hazard: Restore the factory defaults after upgrading the firmware. See
Section 2.6.2, "Reboot the Device".
GENERAL ALERT
8. Table 2-23 shows the web page items on the Firmware page.
Table 2-23. Firmware Parameters
Web Page Item
Description
Current Firmware Version
Shows the current firmware version.
Use the Browse button to navigate to the location of the
Intercom firmware file that you want to upload.
Click on the Upload button to automatically upload the selected
firmware and reboot the system.
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2.6.2 Reboot the Device
To reboot a Office Ringer, log in to the web page as instructed in Section 2.5.4, "Log in to the
Configuration Home Page".
1. Click on the Reboot button on the Home page (Figure 2-32). A normal restart will occur.
Figure 2-32. Home Page
311000001
v11.7.3
Reboot
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2.7 Command Interface
Some functions on the device can be activated using simple POST commands to the web interface.
The examples in Table 2-24 use the free unix utility, wget commands. However, any program that
can send HTTP POST commands to the device should work.
2.7.1 Command Interface Post Commands
Note
These commands require an authenticated session (a valid username and password to
work).
Table 2-24. Command Interface Post Commands
Device Action
HTTP Post Commanda
Trigger relay (for configured delay)
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/command.cgi" --post-data "test_relay=yes"
Place call to extension (example: extension 130)
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/command.cgi" --post-data "call=130"
Place point-to-point callb 
(example: IP phone address = 10.0.3.72)
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/command.cgi" --post-data "call=10.0.3.72"
Terminate active call
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/command.cgi" --post-data "terminate=yes"
Force reboot
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/command.cgi" --post-data "reboot=yes"
Test Audio button
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/command.cgi" --post-data "test_audio=yes"
Announce IP address
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/command.cgi" --post-data "speak_ip_address=yes"
Play the "0" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_0=yes"
Play the "1" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_1=yes"
Play the "2" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_2=yes"
Play the "3" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_3=yes"
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Table 2-24. Command Interface Post Commands
Device Action
HTTP Post Commanda
Play the "4" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_4=yes"
Play the "5" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_5=yes"
Play the "6" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_6=yes"
Play the "7" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_7=yes"
Play the "8" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_8=yes"
Play the "9" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_9=yes"
Play the "Dot" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_d=yes"
Play the "Audio Test" audio file (from Audio Config)
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_audiotest=yes"
Play the "Page Tone" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_pagetone=yes"
Play the "Your IP Address Is" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_youripaddressis=yes"
Play the "Rebooting" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_rebooting=yes"
Play the "Restoring Default" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_restoringdefault=yes"
Play the "Ringback tone" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_ringback=yes"
Play the "Ring tone" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_ringtone=yes"
Play the "Intrusion Sensor Triggered" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_intrusionsensortriggered=yes"
Play the "Door Ajar" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_doorajar=yes"
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Table 2-24. Command Interface Post Commands
Device Action
HTTP Post Commanda
Play the "Night Ring" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "play_nightring=yes"
Delete the "0" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_0=yes"
Delete the "1" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_1=yes"
Delete the "2" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_2=yes"
Delete the "3" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_3=yes"
Delete the "4" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_4=yes"
Delete the "5" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_5=yes"
Delete the "6" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_6=yes"
Delete the "7" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_7=yes"
Delete the "8" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_8=yes"
Delete the "9" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_9=yes"
Delete the "Audio Test" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_audiotest=yes"
Delete the "Page Tone" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_pagetone=yes"
Delete the "Your IP Address Is" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_youripaddressis=yes"
Delete the "Rebooting" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_rebooting=yes"
Delete the "Restoring Default" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_restoringdefault=yes"
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Table 2-24. Command Interface Post Commands
Device Action
HTTP Post Commanda
Delete the "Ringback tone" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_ringback=yes"
Delete the "Ring tone" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_ringtone=yes"
Delete the "Intrusion Sensor Triggered" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data
"delete_intrusionsensortriggered=yes"
Delete the "Door Ajar" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_doorajar=yes"
Delete the "Night Ring" audio file
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/audiofiles.cgi" --post-data "delete_nightring=yes"
Trigger the Door Sensor Test (Sensor Config page)
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/sensor.cgi" --post-data "doortest=yes"
Trigger the Intrusion Sensor Test (Sensor Config page)
wget --user admin --password admin --auth-no-challenge --nocheck-certificate --quiet -O /dev/null "https://10.0.3.71/cgibin/sensor.cgi" --post-data "intrusiontest=yes"
a.Type and enter all of each http POST command on one line.
b. Must be in point-to-point mode see Section 2.5.7.2, "Point-to-Point Configuration"
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Appendix A: Mounting the Indoor Office
Ringer
A.1 Mount the Office Ringer
Before you mount the Office Ringer, make sure that you have received all the parts for each Office
Ringer. Refer to Table A-1.
Table A-1. Wall Mounting Components (Part of the Accessory Kit)
Quantity
Part Name
4
#6 x 1" Pan head phillips wood screw
4
Plastic-ribbed anchor
Illustration
Table A-1. Gang Box Mounting Components
Quantity
4
Operations Guide
Part Name
Illustration
6-32 x 0.5-inch flat undercut Phillips machine
screw
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Mount the Office Ringer
Figure A-1 shows how to properly connect the Office Ringer.
Figure A-1. Cable Connections
Activity
Use This
Cable Slot
Link
= Cable Slot Open
= Cable Slot Close
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Mount the Office Ringer
Figure A-2 shows a wall mounting option.
Note
Be sure to connect the Singlewire InformaCast Office Ringer to the Earth Ground.
Figure A-2. Wall Mounting Option
Pre Drill Holes
(4 Places) on Wall
Backplate
Cable
Slots
Closed
Pick One of Four Mounting Hole
for Ground Wire Connection
Wall
Cutout
Cable
Entry
Slot
Network Cable &
Ground Wire
(Not Provided)
121001A
Screw
Accessory Kit
Mounting
Screw (3x)
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Mount the Office Ringer
Figure A-3 shows a 1-Gang Box and a 2-Gang Box mounting option.
Note
Be sure to connect the Singlewire InformaCast Office Ringer to the Earth Ground.
Figure A-3. Gang Box Mounting
Backplate
Cable
Slots
Closed
Wall Cutout
Network Cable
(Not Provided)
Backplate accept
Single Gang Box
or Two Gang Box
Cable
Entry
Slot
Wall Cutout
Ground Wire
(Not Provided)
Mounting
Screw (3x)
Ground Wire Connect to
Any Available Mounting Hole
121002B
Screw Accessory Kit
Single Gang Box use two
Two Gang Box use four
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Mount the Office Ringer
Figure A-4 shows the recommended wall cutout dimensions.
Figure A-4. Recommended Wall Cutout Dimensions
0.38 [9.5]
ø0.19 [ø4.8]
(4 Places)
2.39 [60.8]
3.40 [86.4]
0.50 [12.8]
2.65 [67.3]
3.40 [86.4]
DIMENSIONS ARE IN INCHES [MILLIMETER]
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Appendix B: Setting up a TFTP Server
B.1 Set up a TFTP Server
Autoprovisioning requires a TFTP server for hosting the configuration file.
B.1.1 In a LINUX Environment
To set up a TFTP server on LINUX:
1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that
directory.
2. Run the following command where /tftpboot/ is the path to the directory you created in
Step 1: the directory that contains the files to be uploaded. For example:
in.tftpd -l -s /tftpboot/your_directory_name
B.1.2 In a Windows Environment
You can find several options online for setting up a Windows TFTP server. This example explains
how to use the Solarwinds freeware TFTP server, which you can download from the following
website address:
http://www.cyberdata.net/support/voip/solarwinds.html
To set up a TFTP server on Windows:
1. Install and start the software.
2. Select File/Configure/Security tab/Transmit Only.
3. Make a note of the default directory name, and then move the firmware files to be uploaded to
that directory.
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Appendix C: Troubleshooting/Technical
Support
C.1 Frequently Asked Questions (FAQ)
A list of frequently asked questions (FAQs) are available on the Singlewire InformaCast Office
Ringer product page at:
http://www.cyberdata.net/products/voip/digitalanalog/singlewireofficeringer/faqs.html
Select the support page for your product to see a list of frequently asked questions for the
CyberData product:
C.2 Documentation
The documentation for this product is released in an English language version only. 
You can download PDF copies of CyberData product documentation from the
Singlewire InformaCast Office Ringer product page at:
http://www.cyberdata.net/products/voip/digitalanalog/singlewireofficeringer/docs.html
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Contact Information
C.3 Contact Information
Contact
CyberData Corporation
3 Justin Court
Monterey, CA 93940 USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales
Sales 831-373-2601 Extension 334
Technical 
Support
The fastest way to get technical support for your VoIP product is to submit a VoIP Technical
Support form at the following website:
http://support.cyberdata.net/
The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most
importantly, the Support Form tells us which PBX system and software version that you are
using, the make and model of the switch, and other important information. This information is
essential for troubleshooting. Please also include as much detail as possible in the Comments
section of the Support Form.
Phone: (831) 373-2601, Ext. 333
Email: support@cyberdata.net
Returned
Materials
Authorization
To return the product, contact the Returned Materials Authorization (RMA) department:
Phone: 831-373-2601, Extension 136
Email: RMA@CyberData.net
When returning a product to CyberData, an approved CyberData RMA number must be printed
on the outside of the original shipping package. Also, RMA numbers require an active VoIP
Technical Support ticket number. A product will not be accepted for return without an approved
RMA number. Send the product, in its original package, to the following address:
CyberData Corporation
3 Justin Court 
Monterey, CA 93940 
Attention: RMA "your RMA number"
RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA
Status form at the following web address:
http://support.cyberdata.net/
C.4 Warranty and RMA Information
The most recent warranty and RMA information is available at the following website address:
http://support.cyberdata.net/
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Index
default IP settings 19
door sensor 53
intrusion sensor 53
network 35
SIP 38
using Web interface 19
configuration home page 23
configuration page
configurable parameters 28, 36
contact information 96
contact information for CyberData 96
current network settings 36
CyberData contact information 96
Numerics
16 AWG gauge wire 8
A
activate relay (door sensor) 55
activate relay (intrusion sensor) 56
activity LED 15
address, configuration login 23
alternative power input 5
announcing a device’s IP address 17
audio configuration 58
night ring tone parameter 60
audio configuration page 58
audio encodings 4
audio files, user-created 62
autoprovision at time (HHMMSS) 71
autoprovision when idle (in minutes > 10) 71
autoprovisioning 72
download template button 72
setting up a TFTP server 94
autoprovisioning autoupdate (in minutes) 71
autoprovisioning configuration 70, 71
autoprovisioning filename 71
autoprovisioning server (IP Address) 71
D
default
device settings 97
gateway 19
IP address 19
subnet mask 19
username and password 19
web login username and password 23
default gateway 19, 36
default intercom settings 18
default IP settings 19
default login address 23
device configuration 27
default IP settings 19
device configuration parameters 71
the device configuration page 70
device configuration page 27
device configuration parameters 28
device configuration password
changing for web configuration access 27
DHCP Client 4
dial out extension (door sensor) 55
dial out extension (intrusion sensor) 56
dial out extension strings 45
dial-out extension strings 47
dimensions 5
discovery utility program 23
DNS server 36
door sensor 53, 55
activate relay 55
dial out extension 55
door open timeout 55
door sensor normally closed 55
play audio locally 55
download autoprovisioning template button 72
B
backup SIP server 1 39
backup SIP server 2 39
backup SIP servers, SIP server
backups 39
boost (volume) 28
C
cable connections 90
changing
the web access password 27
Cisco SRST 39
command interface 85
commands 85
configurable parameters 28, 36, 39
configuration
audio 58
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DTMF tones 45, 47
DTMF tones (using rfc2833) 45
IP addressing
default
IP addressing setting 19
E
J
earth ground 91, 92
enable night ring events 65
ethernet I/F 5
event configuration
enable night ring events 65
expiration time for SIP server lease 40, 43
export settings 25, 26
J3 terminal block, 16 AWG gauge wire 8
L
lease, SIP server expiration time 40, 43
LED
green link LED 15
yellow activity LED 15
lengthy pages 52
link LED 15
Linux, setting up a TFTP server on 94
local SIP port 40
log in address 23
F
factory default settings 18
firmware
where to get the latest firmware 82
G
M
gang box mounting 92
get autoprovisioning template 72
GMT table 33
GMT time 33
MGROUP
MGROUP Name 50
mounting the device 89
multicast configuration 58
Multicast IP Address 50
H
N
home page 23
http POST command 85
http web-based configuration 4
navigation (web page) 20
navigation table 20
network configuration 35
nightring tones 52
Nightringer 8, 81
nightringer settings 42
NTP server 28
I
identifier names (PST, EDT, IST, MUT) 33
identifying your product 1
illustration of device mounting process 89
import settings 25, 26
import/export settings 25, 26
installation, typical intercom system 2
intercom configuration page
configurable parameters 39
intrusion sensor 53, 56
activate relay 56
dial out extension 56
play audio locally 56
IP address 19, 36
Operations Guide
O
on-board relay 5, 10
operating temperature 5
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P
rport discovery setting, disabling 40
RTFM button 16
RTFM jumper 16, 17, 18
RTP/AVP 4
packet time 4
pages (lengthy) 52
part number 5
parts list 7
password
for SIP server login 39
login 23
restoring the default 19
payload types 5
play audio locally (door sensor) 55
play audio locally (intrusion sensor) 56
point-to-point configuration 46
polycom default channel 51
polycom emergency channel 51
polycom priority channel 51
port
local SIP 40
remote SIP 40
posix timezone string
timezone string 28
POST command 85
power input 5
alternative 5
priority
assigning 52
product
configuring 19
mounting 89
parts list 7
product features 3
product overview
product features 3
product specifications 5
supported protocols 4
supported SIP servers 4
typical system installation 2
product specifications 5
protocol 5
protocols supported 4
S
sales 96
sensor setup page 54
sensor setup parameters 53
sensors 55
server address, SIP 39
service 96
set time with external NTP server on boot 28
setting up the device 8
settings, default 18
SIP
enable SIP operation 39
local SIP port 40
user ID 39
SIP configuration 38
SIP configuration parameters
outbound proxy 40, 42
registration and expiration, SIP server lease 40, 43
unregister on reboot 40
user ID, SIP 39
SIP registration 39
SIP remote SIP port 40
SIP server 39
password for login 39
SIP servers supported 4
unregister from 40
user ID for login 39
SIP server configuration 39
SIP volume 28
speaker output 5
SRST 39
subnet mask 19, 36
supported protocols 4
T
R
tech support 96
technical support, contact information 96
terminal block, 16 AWG gauge wire 8
TFTP server 4, 94
time zone string examples 33
reboot 83, 84
remote SIP port 40
reset test function management button 16
resetting the IP address to the default 89, 95
restoring factory default settings 18, 97
ringtones 52
lengthy pages 52
RJ-45 14
RMA returned materials authorization 96
RMA status 96
Operations Guide
U
user ID
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for SIP server login 39
username
changing for web configuration access 27
default for web configuration access 23
restoring the default 19
V
VLAN ID 36
VLAN Priority 36
VLAN tagging support 36
VLAN tags 36
volume
multicast volume 28
ring volume 28
sensor volume 28
SIP volume 28
volume boost 28
W
wall mounting option 91
warranty policy at CyberData 96
web access password 19
web access username 19
web configuration log in address 23
web page
navigation 20
web page navigation 20
web-based configuration 19
wget, free unix utility 85
Windows, setting up a TFTP server on 94
wiring the circuit 11
devices less than 1A at 30 VDC 11
Operations Guide
930919E
CyberData Corporation
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