CyberData | 011311 | Operations Guide | Cyberdata 011311 InformaCast® Enabled Office Ringer Operations Guide

Cyberdata 011311  InformaCast® Enabled Office Ringer Operations Guide
The IP Endpoint Company
Singlewire InformaCast-enabled
SIP Office Ringer
Operations Guide
Part #011311, RAL 9003, Signal White Color
Document Part #930919A
for Firmware Version 10.4.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601
SIP Office Ringer Operations Guide 930919A
Part # 011311
COPYRIGHT NOTICE:
© 2014, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
Technical Support 

The IP Endpoint Company The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:
http://www.cyberdata.net/support/contactsupportvoip.php

Phone: (831) 373-2601, Ext. 333
Email: support@cyberdata.net
Fax: (831) 373-4193
Company and product information is at www.cyberdata.net.
CyberData Corporation
930919A
Operations Guide
Pictorial Alert Icons
GENERAL ALERT
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.
CyberData Corporation
930919A
Operations Guide
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. WARNING: The device enclosure is not rated for any AC voltages!
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
GENERAL ALERT
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
GENERAL ALERT
Warning
The PoE connector is intended for intra-building connections only and does not
route to the outside plant.
GENERAL ALERT
CyberData Corporation
930919A
Operations Guide
Revision Information
Revision 930919A, which corresponds to firmware version 10.4.0., was released on October 15,
2014.
Operations Guide
930919A
CyberData Corporation
Abbreviations and Terms
Abbreviation or Term
Definition
A-law
A standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVP
Audio Video Profile
Cat 5
TIA/EIA-568-B Category 5
DHCP
Dynamic Host Configuration Protocol
LAN
Local Area Network
LED
Light Emitting Diode
Mbps
Megabits per Second.
NTP
Network Time Protocol
PBX
Private Branch Exchange
PoE
Power over Ethernet (as per IEEE 802.3af standard)
RTFM
Reset Test Function Management
SIP
Session Initiated Protocol
u-law
A companding algorithm, primarily used in the digital telecommunication
UC
Unified Communications
VoIP
Voice over Internet Protocol
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i
Contents
Chapter 1 Product Overview
1
1.1 How to Identify This Product .....................................................................................................1
1.2 Typical System Installation .......................................................................................................2
1.3 Product Features ......................................................................................................................3
1.4 Supported Protocols .................................................................................................................4
1.5 Supported SIP Servers .............................................................................................................4
1.6 Product Specifications ..............................................................................................................5
Chapter 2 Installing the SIP Office Ringer
6
2.1 Parts List ..................................................................................................................................6
2.2 Office Ringer Setup ..................................................................................................................7
2.2.1 Office Ringer Connections .............................................................................................7
2.2.2 Using the On-Board Relay .............................................................................................8
2.2.3 Wiring the Circuit ............................................................................................................9
2.2.4 Identifying the Office Ringer Connectors .....................................................................12
2.2.5 Auxiliary Strobe Connector ..........................................................................................14
2.2.6 Activity and Link LEDs .................................................................................................15
2.2.7 RTFM Button ................................................................................................................16
2.2.8 Adjust the Volume ........................................................................................................17
2.3 Configure the Office Ringer Parameters ...............................................................................18
2.3.1 Factory Default Settings ...............................................................................................18
2.3.2 Office Ringer Web Page Navigation .............................................................................19
2.3.3 Log in to the Configuration Home Page .......................................................................20
2.3.4 Configure the Device ....................................................................................................23
2.3.5 Configure the Network Parameters .............................................................................26
2.3.6 Configure the SIP Parameters .....................................................................................28
2.3.7 Configure the Nightringer Parameters ..........................................................................31
2.3.8 Configure the Sensor Configuration Parameters ..........................................................33
2.3.9 Configure the Multicast Parameters .............................................................................36
2.3.10 Configure the Audio Configuration Parameters ..........................................................38
2.3.11 Configure the Event Parameters ................................................................................43
2.3.12 Configure the Autoprovisioning Parameters ...............................................................48
2.4 Upgrade the Firmware and Reboot the Office Ringer ............................................................56
2.4.1 Uploading the Firmware ...............................................................................................56
2.4.2 Reboot the Office Ringer ..............................................................................................58
2.5 Command Interface ................................................................................................................59
2.5.1 Command Interface Post Commands ..........................................................................59
Appendix A Mounting the Indoor Office Ringer
63
A.1 Mount the Office Ringer ........................................................................................................63
Appendix B Setting up a TFTP Server
68
B.1 Set up a TFTP Server ............................................................................................................68
B.1.1 In a LINUX Environment ..............................................................................................68
B.1.2 In a Windows Environment .........................................................................................68
Appendix C Troubleshooting/Technical Support
69
C.1 Frequently Asked Questions (FAQ) ........................................................................................69
C.2 Documentation .......................................................................................................................69
C.3 Contact Information ................................................................................................................70
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C.4 Warranty .................................................................................................................................71
C.4.1 Warranty & RMA Returns within the United States ......................................................71
C.4.2 Warranty & RMA Returns outside of the United States ...............................................72
C.4.3 Spare in the Air Policy ..................................................................................................72
C.4.4 Return and Restocking Policy ......................................................................................72
C.4.5 Warranty and RMA Returns Page ...............................................................................72
Index
Operations Guide
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1
1 Product Overview
1.1 How to Identify This Product
To identify the Singlewire InformaCast-enabled SIP Office Ringer, look for a model number label
similar to the one shown in Figure 1-1. Confirm the following:
•
The model number on the label should be 011311.
•
The serial number on the label should begin with 3111.
Figure 1-1. Model Number Label
WWW.CYBERDATA.NET
SIP OFFICE RINGER,INDOOR,
SINGLEWIRE
011311D / 021078B
311100001
Model number
Operations Guide
Serial number begins with 3111
930919A
CyberData Corporation
Product Overview 2
How to Identify This Product
1.2 Typical System Installation
The Singlewire InformaCast-enabled SIP Office Ringer is a SIP endpoint designed to provide an
audible ring tone or pre-recorded message when the device is called as part of a Ring Group.
Figure 1-2 illustrates how the SIP Office Ringer can be installed as part of a VoIP phone system.
Figure 1-2. Typical Installation
Generic PoE Switch
1
011288 Auxiliary Strobe
(sold separately)
SIP Office Ringer
2
3
4
5
6
SIP Office Ringer IP Phone
IP-PBX Server
InformaCast Server
Warning
Electrical Hazard: The device enclosure is not rated for any AC voltages.
GENERAL ALERT
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
GENERAL ALERT
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
GENERAL ALERT
Warning
The PoE connector is intended for intra-building connections only and does not
route to the outside plant.
GENERAL ALERT
Operations Guide
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CyberData Corporation
Product Overview 3
How to Identify This Product
1.3 Product Features
Operations Guide
•
Compatible with Singlewire InformaCast
•
Singlewire Failover support
•
Cisco SRST (Survivable Remote Site Telephony)
•
SIP
•
Dual speeds of 10 Mbps and 100 Mbps
•
802.3af compliant
•
2 gang outlet box size
•
Network/Web management
•
Network adjustable speaker volume adjustment
•
Network configurable relay activation settings
•
Network downloadable product firmware
•
Doubles as a paging speaker
•
One dry contact relay for auxiliary control
•
Autoprovisioning
•
Configurable audio files
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Product Overview 4
Supported SIP Servers
1.4 Supported Protocols
The Office Ringer supports:
•
SIP
•
Singlewire InformaCast
•
Singlewire Failover
•
HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of Office
Ringer operations.
•
DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
•
TFTP Client
Facilitates hosting for the Autoprovisioning configuration file.
•
RTP
•
RTP/AVP - Audio Video Profile
•
Facilitates autoprovisioning configuration values on boot
•
Packet Time 20 ms
•
Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
1.5 Supported SIP Servers
The following link contains information on how to configure the device for the supported SIP servers:
http://www.cyberdata.net/support/server/index.html
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Product Overview 5
Supported SIP Servers
1.6 Product Specifications
Category
Specification
Speaker Output
1 Watt Peak Power
Network Rate
10/100 Mbps
Power Requirement
PoE 802.3af compliant
or 8 to 12 VDC at 1000 mA
Sound volume level
87db at 1 meter
Protocol
SIP
Part Number
011311
Dimensions
4.53” x 4.53” x 2.11” (H x W x D)
Weight
0.71 lbs./shipping weight of 1.1 lbs.
(0.32 kg/shipping weight of 0.5 kg)
Auxiliary Relay
Operations Guide
1 A at 30 VDC
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CyberData Corporation
6
2 Installing the SIP Office Ringer
2.1 Parts List
Table 2-1 illustrates the SIP Office Ringer parts.
Note
See Appendix A, "Mounting the Indoor Office Ringer" for physical mounting information.
Table 2-1. Parts List
Operations Guide
Quantity
Part Name
1
Office Ringer Assembly
1
Installation Quick Reference Guide
1
Office Ringer Mounting Accessory Kit
930919A
Illustration
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Installing the SIP Office Ringer 7
Parts List
2.2 Office Ringer Setup
2.2.1 Office Ringer Connections
Figure 2-3 shows the pin connections on the J3 (terminal block). This terminal block can accept 
16 AWG gauge wire.
Note
As an alternative to using PoE power, you can supply 8 to 12 VDC at 1000 mA into the
terminal block.
Caution
GENERAL ALERT
Equipment Hazard: Contacts 1 and 2 on the J3 terminal block are only for
powering the Intercom from a non-PoE 12 VDC power source as an alternative to
Network PoE power. Use of these contacts for any other purpose will damage the
Intercom and void the product warranty.
Figure 2-3. Intercom Connections
Alternate Power Input:
1 = 8 to 12 VDC at 1000 mA*
2 = Power Ground*
3
Use a 3.17 mm (1/8-inch) flat blade
Wire (IN)
screwdriver for the terminal block screws
4
Relay Contact:
(1 A at 30 VDC for continuous loads)
3 = Relay Common
4 = Relay Normally Open Contact
5 = Sense Input
6 = Sense Ground
7 = Reserved for Future Use
8 = Reserved for Future Use
1
8
*Contacts 1 and 2 on the J3 terminal block are only for
powering the Intercom from a non-PoE 12VDC power
source as an alternative to Network PoE power. Use of
these contacts for any other purpose will damage the
Intercom and void the product warranty.
Operations Guide
930919A
J3 Terminal Block
can accept 16 AWG wire
CyberData Corporation
Installing the SIP Office Ringer 8
Parts List
2.2.2 Using the On-Board Relay
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
GENERAL ALERT
Warning
Electrical Hazard: The relay contacts are dry and provided for a normally open
and momentarily closed configuration. Neither the alternate power input nor PoE
power can be used to drive a door strike.
GENERAL ALERT
Warning
Electrical Hazard: The relay does not support AC powered door strikes.
Any use of this relay beyond its normal operating range can cause damage to the
product and is not covered under our warranty policy.
GENERAL ALERT
The CyberData device has a built-in relay that can be activated by a web configurable DTMF string
that can be received from a VoIP phone supporting out of band (RFC2833) DTMF as well as a
number of other triggering events. See the Device Configuration Page on the web interface for
relay settings.
This relay can be used to trigger low current devices like strobes and security camera input signals
as long as the load is not an inductive type and the relay is limited to a maximum of 
1 Amp @ 30 VDC. Inductive loads have caused excessive “hum” and can interfere with the unit’s
electronics.
We highly recommend that inductive load and high current devices use our Door Strike Intermediate
Relay product (CD# 011269) (see Section 2.2.3.2, "Connecting the Door Strike Intermediate Relay
Module").
This relay interface also has a general purpose input port that can be used to monitor an external
switch and generate an event.
For more information on the sensor options, see the Sensor Configuration Page on the web
interface.
Operations Guide
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CyberData Corporation
Installing the SIP Office Ringer 9
Parts List
2.2.3 Wiring the Circuit
2.2.3.1 Devices Less than 1A at 30 VDC
If the power for the device is less than 1A at 30 VDC and is not an inductive load, then see
Figure 2-4 for the wiring diagram.
Figure 2-4. Wiring Diagram
Pin 3 - Relay Common
Pin 4 - Relay Normally Open Contact
Pin 5 - Sense Input
Pin 6 - Sense Ground
The J3 terminal block can accept 16 AWG stranded wire.
Strobe Light
1
1
8
8
+
DC Source
Sense Input
1 A @ 30 VDC
J3 Terminal Block of the CyberData Device
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Installing the SIP Office Ringer 10
Parts List
2.2.3.2 Connecting the Door Strike Intermediate Relay Module
For wiring an electronic door strike, we recommend the use of our external Door Strike Intermediate
Relay (CD# 011269).
This product provides an easier method of connecting standard door strikes as well as AC and
higher voltage devices. See Figure 2-5 for the wiring diagram.
Figure 2-5. Wiring Diagram
1
The J3 terminal block can accept 16 AWG stranded wire.
8
J3 Terminal Block
Please refer to the Door Strike Intermediate Relay
Operations Guide for connection specifics.
+
DC Source
AC Source
OR
Door Lock
Sense Input
If you have questions about connecting door strikes or setting up the web configurable options,
please contact our support department.
http://www.cyberdata.net/support/voip/index.html
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Installing the SIP Office Ringer 11
Parts List
2.2.3.3 Connecting the Networked Door Strike Intermediate Relay
For wiring an electronic door strike to work over a network, we recommend the use of our external
Networked Door Strike Intermediate Relay (CD# 011270).
This product provides an easier method of connecting standard door strikes as well as AC and
higher voltage devices. See Figure 2-6 for the wiring diagram.
Figure 2-6. Wiring Diagram
802.3af Compliant Ethernet Switch
1
2
3
4
5
6
+
AC Source
DC Source
OR
Door Lock
Please refer to the Networked Door Strike 
Intermediate Relay Operations Guide for 
connection specifics.
Sense Input
Operations Guide
930919A
Aux Button
CyberData Corporation
Installing the SIP Office Ringer 12
Parts List
2.2.4 Identifying the Office Ringer Connectors
See the following Figures and Tables to identify the connectors and functions.
Figure 2-7. Connector Locations
J6
J7
J2
J10
J8
.
Table 2-2. Connector Functions
Operations Guide
Connector
Function
J2
Call Button. LED Interface
J6
Microphone Interface — Not Used
J7
Speaker Interface
J8
Keypad Interface — Not Used
J10
Proximity Sensor Interface - N/A
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Installing the SIP Office Ringer 13
Parts List
Figure 2-8. Connector Locations
J1
J5 J12
J4
J9
J3
Table 2-3. Connector Functions
Operations Guide
Connector
Function
J1
PoE Network Connection (RJ-45 ethernet)
J3
Terminal Block (see Figure 2-3)
J4
Factory Only—Console Port
J5
Factory Only—JTAG
J9
Auxiliary Strobe Connector (optional)
J12
Reserved for Factory Diagnostics
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Installing the SIP Office Ringer 14
Parts List
2.2.5 Auxiliary Strobe Connector
Figure 2-9 shows the location of the connector for the optional Auxiliary Strobe (sold separately).
Figure 2-9. Auxiliary Strobe Connector
1
5
J9
Auxiliary Strobe Connector
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Installing the SIP Office Ringer 15
Parts List
2.2.6 Activity and Link LEDs
2.2.6.1 Verifying the Network Connectivity and Data Rate
When you plug in the Ethernet cable or power supply to the device, the following occurs:
•
The square, YELLOW Activity light blinks when there is network activity (see Figure 2-10).
•
The square, GREEN Link light above the Ethernet port indicates that the network connection
has been established (see Figure 2-10).
Figure 2-10. Activity and Link LED
Activity
Operations Guide
Link
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CyberData Corporation
Installing the SIP Office Ringer 16
Parts List
2.2.7 RTFM Button
When the Office Ringer is operational and linked to the network, you can use the Reset Test
Function Management (RTFM) button (see Figure 2-11) on the Office Ringer board to announce and
confirm the Office Ringer’s IP Address and test to see if the audio is working.
Note
You must do these tests prior to final assembly.
Figure 2-11. RTFM Button (SW1)
RTFM
2.2.7.1 Announcing the IP Address
To announce a device’s current IP address:
1. Press and release the RTFM button (see Figure 2-12) within a five second window.
Note
The device will use DHCP to obtain the new IP address (DHCP-assigned address or default
to 10.10.10.10 if a DHCP server is not present).
Note
Pressing and holding the RTFM button for longer than five seconds will restore the device to
the factory default settings.
Figure 2-12. RTFM Button (SW1)
RTFM
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Installing the SIP Office Ringer 17
Parts List
2.2.7.2 Restoring the Factory Default Settings
When troubleshooting configuration problems, it is sometimes convenient to restore the device to a
known state.
Note
Each Office Ringer is delivered with factory set default values.
To restore the factory default settings:
1. Press and hold the RTFM button (see SW1 in Figure 2-13) for more than five seconds.
2. The device announces that it is restoring the factory default settings.
Note
The device will use DHCP to obtain the new IP address (DHCP-assigned address or default
to 10.10.10.10 if a DHCP server is not present).
Figure 2-13. RTFM Button
RTFM
2.2.8 Adjust the Volume
You can adjust the volume through the Speaker Volume setting on the Device Configuration Page.
Operations Guide
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CyberData Corporation
Installing the SIP Office Ringer 18
Parts List
2.3 Configure the Office Ringer Parameters
To configure the Office Ringer online, use a standard web browser.
Configure each Office Ringer and verify its operation before you mount it. When you are ready to
mount an Office Ringer, refer to Section A.1, "Mount the Office Ringer" for instructions.
2.3.1 Factory Default Settings
All Office Ringers are initially configured with the following default IP settings:
When configuring more than one Office Ringer, attach the Office Ringers to the network and
configure one at a time to avoid IP address conflicts.
Table 2-4. Factory Default Settings
Parameter
Factory Default Setting
IP Addressing
DHCP
a
IP Address
10.10.10.10
Web Access Username
admin
Web Access Password
admin
Subnet Maska
255.0.0.0
a
10.0.0.1
Default Gateway
a. Default if there is not a DHCP server present.
Operations Guide
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Installing the SIP Office Ringer 19
Parts List
2.3.2 Office Ringer Web Page Navigation
Table 2-5 shows the navigation buttons that you will see on every Office Ringer web page.
Table 2-5. Web Page Navigation
Web Page Item
Description
Link to the Home page.
Link to the Device Configuration page.
Link to the Networking page.
Link to go to the SIP Configuration page.
Link to go to the Nightringer page.
Link to the Sensor Configuration page.
Link to the Multicast Configuration page.
Link to the Audio Configuration page.
Link to the Event Configuration page.
Link to the Autoprovisioning Configuration
page.
Link to the Update Firmware page.
Operations Guide
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Installing the SIP Office Ringer 20
Parts List
2.3.3 Log in to the Configuration Home Page
1. Open your browser to the Office Ringer IP address.
Note
If the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
Note
Make sure that the PC is on the same IP network as the Office Ringer.
Note
You may also download CyberData’s VoIP Discovery Utility program which allows you to
easily find and configure the default web address of the CyberData VoIP products. 

CyberData’s VoIP Discovery Utility program is available at the following website address:
http://www.cyberdata.net/support/voip/discovery.html
Note
The device ships in DHCP mode. To get to the Home page, use the discovery utility to scan
for the device on the network and open your browser from there.
2. When prompted, use the following default Web Access Username and Web Access
Password to access the Home Page (Figure 2-14):
Web Access Username: admin
Web Access Password: admin
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Installing the SIP Office Ringer 21
Parts List
Figure 2-14. Home Page
Operations Guide
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Installing the SIP Office Ringer 22
Parts List
3. On the Home Page, review the setup details and navigation buttons described in Table 2-6.
Table 2-6. Home Page Overview
Web Page Item
Description
Device Settings
Device Name
Shows the device name.
Change Username
Type in this field to change the username.
Change Password
Type in this field to change the password.
Re-enter Password
Type the password again in this field to confirm the new password.
Current Settings
Serial Number
Shows the device serial number.
Mac Address
Shows the device Mac address.
Firmware Version
Shows the current firmware version.
IP Addressing
Shows the current IP addressing setting (DHCP or static).
IP Address
Shows the current IP address.
Subnet Mask
Shows the current subnet mask address.
Default Gateway
Shows the current default gateway address.
DNS Server 1
Shows the current DNS Server 1 address.
DNS Server 2
Shows the current DNS Server 2 address.
Speaker Volume
Shows the current speaker volume level.
SIP Mode is
Shows the current status of the SIP mode.
Multicast Mode is
Shows the current status of the Multicast mode.
Event Reporting is
Shows the current status of the Event Reporting mode.
Nightringer is
Shows the current status of the Nightringer mode.
Primary SIP Server
Shows the current status of the Primary SIP Server.
Backup Server 1
Shows the current status of Backup Server 1.
Backup Server 2
Shows the current status of Backup Server 2.
Import/Export Settings
Press the Browse button to select a configuration file to import.
Press the Import Configuration button to save a board configuration
to the board. 
Note: The board will have to be reset before changes will take effect.
Press the Export Configuration button to download the current board
configuration.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
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2.3.4 Configure the Device
1. Click the Device Configuration button to open the Device Configuration page. See Figure 215.
Figure 2-15. Device Configuration Page
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2. On the Device Configuration page, you may enter values for the parameters indicated in
Table 2-7.
Table 2-7. Device Configuration Parameters
Web Page Item
Description
Volume Settings
Speaker Volume
Type the desired speaker volume level into this field.
No Volume Boost
Normal operation of the product can be met with volume
levels 0 through 9. 0 being mute and 9 being the loudest
volume that in a normal arm's length and average
background noise, will enable full duplex operation and
give the best quality of sound output.
Volume Boost 1
Volume Boost 2
Volume Boost 3
The volume boost options increase the output of the
speaker by:
3db for Boost level 1
6db for Boost level 2
9db for Boost level 3
If the user would like a higher output from the speaker, the
Boost settings are available. However, operation in Boost
Mode may overdrive or clip the audio if, for example, the
phone that is connected has a high microphone gain or if
the person has a loud voice talking too close to the
microphone.
The acoustic echo canceller also has a harder time
maintaining full duplex operation when in the Boost
Mode. The product may drop from full duplex operation
into half/duplex mode while in Boost Mode.
Contact CyberData support for additional information if
needed.
Relay Settings
Activate Relay with DTMF Code
When selected, the relay can be activated with a DTMF
code.
DTMF Activation Code
Type the desired DTMF activation code 
(25 character limit).
DTMF Activation Duration (in seconds)
Type the desired DTMF activation duration (in seconds) (2
character limit [activation times now go up to 99 seconds]).
NOTE: A DTMF activation duration of 0 will toggle the
relay indefinitely or until the activation code is sent again
Activate Relay During Ring
When selected, the relay will be activated for as long as
the call is active.
NOTE: When the phone is set to Auto Answer, it will not
ring and this option does nothing.
Activate Relay During Office Ring
Check this box to activate the relay for as long as a Night
Ring tone is ringing.
Activate Relay While Call Active
When selected, the relay will be activated for as long as
the call is active.
Miscellaneous Settings
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Table 2-7. Device Configuration Parameters
Web Page Item
Description
Auto-Answer Incoming Calls
When selected, the device will automatically answer
incoming calls.
When Auto Answer is Off, the device will play a ringtone
through the speaker until someone presses the button.
Play Ringback Tone
When selected, you will hear a ringback tone while making
a call.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Test Audio button to do an audio test. When
the Test Audio button is pressed, you will hear a voice
message for testing the device audio quality and volume.
Click on the Test Relay button to do a relay test.
Click on the Reboot button to reboot the system.
Note
Operations Guide
You can change the Speaker Volume without rebooting the device. You must save and
reboot the device for other changes to take effect.
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2.3.5 Configure the Network Parameters
1. Click the Networking button to open the Network Configuration page (Figure 2-16).
Figure 2-16. Network Configuration Page
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2. On the Network Configuration page, enter values for the parameters indicated in Table 2-8.
Table 2-8. Network Configuration Parameters
Web Page Item
Description
Stored Network Settings
IP Addressing
Select either DHCP IP Addressing or Static IP Addressing by
marking the appropriate radio button. If you select Static, configure
the remaining parameters indicated in Table 2-8. If you select DHCP,
go to Step Note.
IP Address
Enter the Static IP address.
Subnet Mask
Enter the Subnet Mask address.
Default Gateway
Enter the Default Gateway address.
DNS Server 1
Enter the DNS Server 1 address.
DNS Server 2
Enter the DNS Server 2 address.
Hostname
This is the hostname provided to the DHCP server. This can be used
in conjunction with a DNS server to address the device by host name
instead of by IP address. Check your DHCP server and DNS server
documentation for more information.
VLAN ID (0-4095)
Enter the VLAN ID number.
Note: The device supports 802.11Q VLAN tagging support. The
switch port connected to the device will need to be in “trunking mode”
for the VLAN tags to propagate.
VLAN Priority (0-7)
Enter the VLAN priority number.
DHCP Timeout
DHCP Timeout in seconds
Enter the desired timeout duration (in seconds) that the device will
wait for a response from the DHCP server before defaulting back to
the stored static IP address.
Note: A value of -1 will cause the device to retry indefinitely and a
value of 0 will cause the device to reset to a default of 60 seconds.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Note
Operations Guide
You must click on the Save button and then the Reboot button for the changes to take
effect.
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2.3.6 Configure the SIP Parameters
1. Click SIP Config to open the SIP Configuration page (Figure 2-17).
Note
For specific server configurations, go to the following website address:
http://www.cyberdata.net/support/server/index.html
Figure 2-17. SIP Configuration Page
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2. On the SIP Configuration page, enter values for the parameters indicated in Table 2-9.
Table 2-9. SIP Configuration Parameters
Web Page Item
Description
Enable SIP Operation
Enables or disables SIP operation.
SIP Settings
Primary SIP Server [registration status] Use this field to set the address (in dotted decimal notation or
as a canonical name) for the Primary SIP Server. This field can
accept canonical names of up to 255 characters in length.
Primary SIP User ID
Type the SIP User ID for the Primary SIP Server 
(up to 64 alphanumeric characters).
Primary SIP Auth ID
Type the Authenticate ID for the Primary SIP Server
(up to 64 alphanumeric characters).
Primary SIP Auth Password
Type the Authenticate Password for the Primary SIP Server
(up to 64 alphanumeric characters).
Backup SIP Server 1
• If all of the Primary SIP Server and Backup SIP Server
fields are populated, the device will attempt to stay registered
with all three servers all of the time. You can leave the
Backup SIP Server 1 and Backup SIP Server 2 fields blank
if they are not needed.
Backup SIP Server 2
• In the event of a registration failure on the Primary SIP
Server, the device will use the next highest priority server for
outbound calls (Backup SIP Server 1). If Backup SIP Server
1 fails, the device will use Backup SIP Server 2.
• If a higher priority SIP Server comes back online, the device
will switch back to this server.
Type the SIP User ID for the Backup SIP Server 
(up to 64 alphanumeric characters).
Backup SIP User ID 1
Backup SIP User ID 2
Type the SIP Authenticate ID for the Backup SIP Server 
(up to 64 alphanumeric characters).
Backup SIP Auth ID 1
Backup SIP Auth ID 2
Backup SIP Auth Password 1
Type the SIP Authenticate Password for the Backup SIP
Server (up to 64 alphanumeric characters).
Backup SIP Auth Password 2
Operations Guide
Use Cisco SRST
When selected, the backup servers are handled according to
Cisco SRST (Survivable Remote Site Telephony).
Remote SIP Port
Type the Remote SIP Port number (default 5060) 
(8 character limit).
Local SIP Port
Type the Local SIP Port number (default 5060) 
(8 character limit).
Outbound Proxy
Type the Outbound Proxy as either a numeric IP address in
dotted decimal notation or the fully qualified host name 
(255 character limit [FQDN]).
Outbound Proxy Port
Type the Outbound Proxy Port number (8 character limit).
Register with a SIP Server
Check this box to enable SIP Registration.
Re-registration Interval (in seconds)
The SIP Registration lease time in seconds.
NAT ping 
(check box if PBX is not local)
Check this box if the PBX server is remote and you are
experiencing problems establishing calls with the PBX.
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Table 2-9. SIP Configuration Parameters
Web Page Item
Description
Disable rport Discovery
Check this box prevent the device from including the public
WAN IP address in the contact information that is sent to the
remote SIP servers. This will generally only need to be enabled
when using an SBC in conjunction with a remote SIP server.
Call Disconnection
Terminate call after delay (in seconds) Type the desired number of seconds that you want to transpire
after a connection delay before a call is terminated.
Note: A value of 0 will disable this function.
RTP Settings
RTP Port (even)
Specify the port number used for the RTP stream after
establishing a SIP call. This port number has to be an even
number and defaults to 10500.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Note
Operations Guide
You must click on the Save button and then the Reboot button for the changes to take
effect.
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2.3.7 Configure the Nightringer Parameters
When the Nightringer is enabled, the device will register as a second SIP extension. Registration
does not have to be to the same server as the primary SIP registration. Any calls made to the
Nightringer extension will cause the device to play a ring tone. There is no way to answer this call.
The Nightringer is designed to be used in buildings where calls made after hours are directed to a
ring group.
Caution
Nightringer requires SIP Registration. Nightringer cannot be used in peer to peer mode.
GENERAL ALERT
1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-18.
Figure 2-18. Nightringer Configuration Setup
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2. On the Nightringer Configuration page, enter values for the parameters indicated
in Table 2-10.
Table 2-10. Nightringer Configuration Parameters
Web Page Item
Description
Enable Nightringer
When the nightringer is enabled, the unit will attempt to
register a second extension with the SIP server. Any calls
made to this extension will play a ringtone.
Nightringer Settings
SIP Server
Type the SIP server represented as either a numeric IP
address in dotted decimal notation.
Remote SIP Port
Type the Remote SIP Port number (default 5060)
(8 character limit).
Local SIP Port
Type the Local SIP Port number (default 5060)
(8 character limit).
Note: This value cannot be the same as the Local SIP Port
found on the SIP Configuration Page.
Outbound Proxy
Type the Outbound Proxy as either a numeric IP address in
dotted decimal notation or the fully qualified host name 
(255 character limit [FQDN]).
Outbound Proxy Port
Type the Outbound Proxy Port number (8 character limit).
User ID
Type the User ID (up to 64 alphanumeric characters).
Authenticate ID
Type the Authenticate ID (up to 64 alphanumeric
characters).
Authenticate Password
Type the Authenticate Password (up to 64 alphanumeric
characters).
Re-registration Interval (in seconds)
The SIP Registration lease time (in seconds).
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Note
Operations Guide
You must click on the Save button and then the Reboot button for the changes to take
effect.
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2.3.8 Configure the Sensor Configuration Parameters
The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state.
There is an option on the Sensor Configuration page to trigger on an open or short condition on
these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has
been met.
The intrusion sensor is an optical sensor installed on the board and will be activated when the device
is removed from the case.
Each sensor can trigger up to five different actions:
•
Flash the LED until the sensor is deactivated (roughly 10 times/second)
•
Activate the relay until the sensor is deactivated
•
Loop an audio file out of the speaker until the sensor is deactivated
•
Call an extension and establish two way audio
•
Call an extension and play a pre-recorded audio file
Note
Operations Guide
Calling a preset extension can be set up as a point-to-point call, but currently can't send
delayed DTMF tones.
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1. Click Sensor Config to open the Sensor Configuration page (Figure 2-19).
Figure 2-19. Sensor Configuration Page
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2. On the Sensor Configuration page, enter values for the parameters indicated in Table 2-11.
Table 2-11. Sensor Configuration Parameters
Web Page Item
Description
Sensor Settings
Sensor Normally Closed
Select the inactive state of the sensors.
Sensor Timeout (in seconds)
Select the number of seconds that you want to pass before the
sensor is activated.
Activate Relay
Check this box to activate the relay until the sensor is deactivated.
Play Audio Locally
Check this box to loop an audio file out of the speaker until the
sensor is deactivated.
Play recorded audio
Check this box to play a pre-recorded audio file (once).
Dial Out Extension
Enter the desired dial-out extension number.
Dial Out ID
Type the desired Extension ID (64 character limit).
Use this button to test the door sensor.
Intrusion Sensor Settings
Activate Relay
Check this box to activate the relay until the sensor is deactivated.
Play Audio Locally
Check this box to loop an audio file out of the speaker until the
sensor is deactivated.
Play recorded audio
Check this box to play a pre-recorded audio file (once).
Dial Out Extension
Enter the desired dial-out extension number.
Dial Out ID
Type the desired Extension ID (64 character limit).
Use this button to test the Intrusion sensor.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Note
Operations Guide
You must click on the Save button and then the Reboot button for the changes to take
effect.
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2.3.9 Configure the Multicast Parameters
The Multicast Configuration page allows the device to join up to ten paging zones for receiving
ulaw/alaw encoded RTP audio streams.
A paging zone can consist of one or many CyberData multicast group-enabled products. There is no
limit to how many speakers can be in a given paging zone. Each multicast group is defined by a
multicast address and port number.
Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced
based on importance. Multicast groups are compatible with IGMP through version 3. The device
supports simultaneous SIP and Multicast.
1. Click on the Multicast Configuration button to open the Multicast Configuration page. See
Figure 2-20.
Figure 2-20. Multicast Configuration Page
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2. On the Multicast Configuration page, enter values for the parameters indicated in Table 2-12.
Table 2-12. Multicast Configuration Parameters
Web Page Item
Description
Enable Multicast Operation
Enables or disables multicast operation.
Priority
Indicates the priority for the multicast group. Priority 9 is the
highest (emergency streams). 0 is the lowest (background
music). SIP calls are considered priority 4.5. See Section
2.3.9.1, "Assigning Priority" for more details.
Address
Enter the multicast IP Address for this multicast group (15
character limit).
Port (range can be from 2000 to 65535)
Enter the port number for this multicast group (5 character
limit).
Note: The multicast ports have to be even values. The
webpage will enforce this restriction.
Name
Assign a descriptive name for this multicast group (25
character limit).
Beep
When selected, the device will play a beep before multicast
audio is sent.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Note
You must click on the Save button and then the Reboot button for the changes to take
effect.
2.3.9.1 Assigning Priority
The device will prioritize simultaneous audio streams according to their priority in the list.
If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will
interrupt multicast streams with priority 0 through 4 and will be interrupted by multicast streams with
priority 5 through 9.
During priority 9 multicast streams, the volume is set to maximum.
Note
Ringtones and
Nightringtones
Operations Guide
SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all
prioritized.
Ringtones all play at the same priority level. This means that it is possible to have a nightring tone
and a normal ringtone playing at the same time.
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2.3.10 Configure the Audio Configuration Parameters
The Audio Configuration page is used to add custom audio to the board. User uploaded audio will
take precedence over the audio files shipped with the device.
1. Click Audio Config to open the Audio Configuration page (Figure 2-21).
Figure 2-21. Audio Configuration Page
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Figure 2-22. Audio Configuration Page (continued)
2. On the Audio Configuration page, enter values for the parameters indicated in Table 2-13.
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Table 2-13. Audio Configuration Parameters
Web Page Item
Description
Audio Files
0-9
The name of the audio configuration option is the same as the spoken audio that
plays on the board (24 character limit).
'0' corresponds to the spoken word “zero.”
'1' corresponds to the spoken word “one.”
'2' corresponds to the spoken word “two.”
'3' corresponds to the spoken word “three.”
'4' corresponds to the spoken word “four.”
'5' corresponds to the spoken word “five.”
'6' corresponds to the spoken word “six.”
'7' corresponds to the spoken word “seven.”
'8' corresponds to the spoken word “eight.”
'9' corresponds to the spoken word “nine.”
Dot
Corresponds to the spoken word “dot.” (24 character limit)
Audiotest
Corresponds to the message “This is the CyberData IP speaker test message...”
(24 character limit)
Page tone
Corresponds to a simple tone used for beep on initialization and beep on page (24
character limit).
Your IP Address is
Corresponds to the message “Your IP address is...” (24 character limit).
Rebooting
Corresponds to the spoken word “Rebooting” (24 character limit).
Restoring default
Corresponds to the message “Restoring default” (24 character limit).
Ringback tone
This is the ringback tone that plays when calling a remote extension 
(24 character limit).
Ring tone
This is the tone that plays when set to ring when receiving a call 
(24 character limit).
Intrusion Sensor Triggered Corresponds to the message “Intrusion Sensor Triggered” (24 character limit).
Door Ajar
Corresponds to the message “Door Ajar” (24 character limit).
Night Ring
Specifies the ringtone for nightring. By default this parameter uses the same audio file
that is selected for the Ring Tone parameter.
The Browse button will allow you to navigate to and select an audio file.
The Play button will play that audio file.
The Delete button will delete any user uploaded audio and restore the stock audio
file.
The Save button will download a new user audio file to the board once you've
selected the file by using the Browse button. The Save button will delete any preexisting user-uploaded audio files.
Operations Guide
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2.3.10.1 User-created Audio Files
User created audio files should be saved in the following format:
RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz
You can use the free utility Audacity to convert audio files into this format. See Figure 2-23 through
Figure 2-25.
Figure 2-23. Audacity 1
Figure 2-24. Audacity 2
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When you export an audio file with Audacity, save the output as:
•
WAV (Microsoft) signed 16 bit PCM.
Figure 2-25. WAV (Microsoft) signed 16 bit PCM
WAV (Microsoft) signed 16 bit PCM
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2.3.11 Configure the Event Parameters
Click the Event Config button to open the Event Configuration page (Figure 2-26). The Event
Configuration page specifies a remote server that can be used to receive HTTP POST events
when actions take place on the board.
Figure 2-26. Event Configuration Page
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Table 2-14 shows the web page items on the Event Configuration page.
Table 2-14. Event Configuration
Web Page Item
Description
Enable Event Generation
When selected, Event Generation is enabled.
Remote Event Server
Remote Event Server IP
Type the Remote Event Server IP address. 
(64 character limit)
Remote Event Server Port
Type the Remote Event Server port number.
(8 character limit)
Remote Event Server URL
Type the Remote Event Server URL.
(127 character limit)
Events
Enable Call Active Events
When selected, Call Active Events are enabled.
Enable Call Terminated Events
When selected, Call Terminated Events are enabled.
Enable Relay Activated Events
When selected, Relay Activated Events are enabled.
Enable Relay Deactivated Events
When selected, Relay Deactivated Events are enabled.
Enable Ring Events
When selected, Ring Events are enabled.
Enable Night Ring Events
When selected, there is a notification when the unit receives a night
ring.
Enable Multicast Start Events
When selected, Multicast Start Events are enabled.
Enable Multicast Stop Events
When selected, Multicast Stop Events are enabled.
Enable Power On Events
When selected, Power On Events are enabled.
Enable Sensor Events
When selected, Sensor Events are enabled.
Enable Security Events
When selected, Security Events are enabled.
Enable 60 Second Heartbeat Events
When selected, 60 Second Heartbeat Events are enabled.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Test Event button to test an event.
Click on the Reboot button to reboot the system.
Note
Operations Guide
You must click on the Save button and then the Reboot button for the changes to take
effect.
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2.3.11.1 Example Packets for Events
The server and port are used to point to the listening server and the 'Remote Event Server URL' is
the destination URL (typically the script running on the remote server that's used to parse and
process the POST events).
Note
The XML is URL-encoded before transmission so the following examples are not completely
accurate.
Here are example packets for every event:
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 197
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>POWERON</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 199
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>HEARTBEAT</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 196
Content-Type: application/x-www-form-urlencoded
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 201
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>CALL_ACTIVE</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 205
Content-Type: application/x-www-form-urlencoded
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<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>CALL_TERMINATED</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 197
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RINGING</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>MULTICAST_START</event>
<index>8</index>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 233
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>MULTICAST_STOP</event>
<index>8</index>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RELAY_ACTIVATED</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
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<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RELAY_DEACTIVATED</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>NIGHTRINGING</event>
</cyberdata>
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2.3.12 Configure the Autoprovisioning Parameters
Autoprovisioning can be used to configure your device automatically on boot, after a periodic delay,
after sitting idle for a period of time, or at a specified time.
The autoprovisioning file contains the board configuration in xml format. Autoprovisioned values in
this file will override values stored in on-board memory.
The autoprovisioning file can be hosted with a tftp or a web server and by default is named according
to the MAC address of the device (for example: 0020f7350058.config). The autoprovisioning
filename can also be specified.
The device does not have a real time clock but can sync with a network time server on boot.
1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page. 
See Figure 2-27.
Figure 2-27. Autoprovisioning Configuration Page
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2. On the Autoprovisioning Configuration page, you may enter values for the parameters
indicated in Table 2-15.
Table 2-15. Autoprovisioning Configuration Parameters
Web Page Item
Description
Autoprovisioning
Enable Autoprovisioning
See Section 2.3.12.1, "Autoprovisioning".
Get Autoprovisioning from DHCP
See Section 2.3.12.1, "Autoprovisioning".
Download Protocol
Allows you to select whether the autoprovisioning file is acquired
via TFTP or HTTP.
Autoprovisioning Server (IP Address) See Section 2.3.12.1, "Autoprovisioning" (15 character limit).
Autoprovisioning Filename
Type the desired name for the autoprovisioning file.
Autoprovisioning Autoupdate 
(in minutes)
Type the desired time (in minutes) that you want the
Autoprovisioning feature to update (6 character limit).
Note: A value of 0 will disable this option.
Autoprovision at time (HHMMSS)
Type the desired time of day that you want the Autoprovisioning
feature to update (must be 6 characters).
Note: An empty value will disable this option.
Autoprovision when idle
(in minutes > 10)
Type the desired time (in minutes greater than 10) that you want
the Autoprovisioning feature to update after a certain amount of
idle time (6 character limit).
Note: A value of 0 will disable this option.
Press the Get Autoprovisioning Template button to create an
autoprovisioning file for this unit. See Section 2.3.12.2, "Get
Autoprovisioning Template Button"
Clock
NTP Server
Allows you to select the NTP server (64 character limit).
Posix Timezone String
See Section 2.3.12.3, "Time Zone Strings" 
(43 character limit).
Set Time with External NTP Server on When selected, the time is set with an external NTP server when
boot
the device restarts.
Periodically update with time server
When selected, the time is periodically updated with a time
server.
Time update period (in hours)
Allows you to select the time updated period (in hours) 
(4 character limit).
Allows you to set the time from the NTP server.
Current Time
Current Time in 24 hour format
(HHMMSS)
Allows you to input the current time in the 24 hour format.
(6 character limit)
Click on this button to set the clock after entering the current time.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
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Table 2-15. Autoprovisioning Configuration Parameters
Web Page Item
Description
Click on the Reboot button to reboot the system.
3. After changing the parameters, click the Save button.
2.3.12.1 Autoprovisioning
Autoprovisioning
File
It is not necessary to set every option found in the autoprovisioning template. As long as the XML is
valid, the file can contain any subset. Options not autoprovisioned will default to the values stored in
the on board memory. For example if you only wanted to modify the device name, the following
would be a valid autoprovisioning file:
<?xml version="1.0" encoding="utf-8" ?>
<specific>
<MiscSettings>
<DeviceName>auto Device</DeviceName>
</MiscSettings>
</specific>
Get
Autoprovisioning
from DHCP
When this option is checked, the device will automatically fetch its autoprovisioning server address
from the DHCP server. The device will use the address specified in OPTION 150 (TFTP-servername) or OPTION 66. If both options are set, the device will use OPTION 150.
Refer to the documentation of your DHCP server for setting up OPTION 150.
To set up a Linux DHCPD server to serve autoprovisioning information (in this case using both
option 66 and 150), here's an example dhcpd.conf:
# dhcpd.conf
#
# Configuration file for ISC dhcpd (see 'man dhcpd.conf')
#
ddns-update-style ad-hoc;
option option-150 code 150 = ip-address;
subnet 10.0.0.0 netmask 255.0.0.0 {
max-lease-time 120;
default-lease-time 120;
option routers
option subnet-mask
10.0.0.1;
255.0.0.0;
option domain-name
option domain-name-servers
"voiplab";
10.0.0.1;
option time-offset
-8;
option tftp-server-name
"10.0.0.254";
option option-150
10.0.0.254;
# Pacific Standard Time
range 10.10.0.1 10.10.2.1;}
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Autoprovisioning Instead of using DHCP to provide the autoprovisioning tftp server address, you can specify an
Server (IP Address) address manually.
Autoprovisioning
Autoupdate
When the device is set to autoprovision either after a period of time, or when idle, or at a time of day,
the device will do the following:
•
Re-download the autoprovisioning file.
•
Compare this new file to the one downloaded on boot, and if it finds differences, force a system
reset.
•
After rebooting, the board will configure itself according to this new file.
Autoprovisioned An Autoprovisioned firmware upgrade only happens after a reboot, will take roughly three minutes,
Firmware Upgrades and the web page will be unresponsive during this time.
The 'FirmwareVersion' value in the xml file must match the version stored in the 'FirmwareFile'.
<FirmwareVersion>v10.1.0</FirmwareVersion>
<FirmwareFile>1010-uImage-device</FirmwareFile>
If these values are mismatched, the board can get stuck in a loop where it goes through the following
sequence of actions:
1. The board downloads and writes a new firmware file.
2. After the next reboot, the board recognizes that the firmware version does not match.
3. The board downloads and writes the firmware file again.
CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is
stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the
board boot as it normally does.
Autoprovisioned
Audio Files
Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be
downloaded once for each device. Loading many audio files to the device from the web page could
cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh
the page.
The device uses the file name to determine when to download a new audio file. This means that if
you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP
server, the device will not recognize that the file has changed (because the file name is the same).
Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have
been loaded to the board, the audio file settings will not change. You can force a change to the audio
files on the board by clicking Restore Default on the Audio Configuration page or by changing the
autoprovisioning file with “default” set as the file name.
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2.3.12.2 Get Autoprovisioning Template Button
The Get Autoprovisioning Template button allows the user to generate, download, edit, and then
store an autoprovisioning template on the server that serves the autoprovisioning files for devices.
To generate an autoprovisioning template directly from the device, complete the following steps:
1. On the Autoprovisioning page, click on the Get Autoprovisioning Template button.
2. You will see a window prompting you to save a configuration file (.config) to a location on your
computer (Figure 2-28). The configuration file is the basis for the default configuration settings
for your unit).
3. Choose a location to save the configuration file and click on OK. See Figure 2-28.
Figure 2-28. Configuration File
4. At this point, you can open and edit the autoprovisioning template to change the configuration
settings in the template for the unit.
5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be
loaded onto other devices.
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2.3.12.3 Time Zone Strings
The posix time zone string tells the internal date and time utilities how to handle daylight savings
time for different time zones. Table 2-16 shows some common strings.
Table 2-16. Common Time Zone Strings
Time Zone
Time Zone String
US Pacific time
PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Mountain time
MST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Eastern Time
EST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00
a
Phoenix Arizona
MST7
US Central Time
CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
a.Phoenix, Arizona does not use daylight savings time.
Table 2-17 shows a breakdown of the parts that constitute the following time zone string:
●
CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
Table 2-17. Time Zone String Parts
Operations Guide
Time Zone String
Part
Meaning
CST6CDT
The time zone offset from GMT and three character identifiers for the time zone.
CST
Central Standard Time
6
The (hour) offset from GMT/UTC
CDT
Central Daylight Time
M3.2.0/2:00:00
The date and time when daylight savings begins.
M3
The third month (March)
.2
The 2nd occurrence of the day (next item) in the month
.0
Sunday
/2:00:00
Time of day to change
M11.1.0/2:00:00
The date and time when daylight savings ends.
M11
The eleventh month (November)
.1
The 1st occurrence of the day (next item) in the month
.0
Sunday
/2:00:00
Time of day to change
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Time Zone String
Examples
Table 2-18 has some more examples of time zone strings.
Table 2-18. Time Zone String Examples
Time Zone
Time Zone String
a
Tokyo
IST-9
Berlinb
CET-1MET,M3.5.0/1:00,M10.5.0/1:00
a.Tokyo does not use daylight savings time.
b.For Berlin, daylight savings time starts on the last Sunday in March at
01:00 UTC, and ends on the last Sunday in October at 01:00 UTC, and is one
hour ahead of UTC.
Time Zone Identifier A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is
needed at the beginning of the posix time zone string to properly set the time. However, the specific
letters or numbers used for the time zone identifier are not important and can be any three or four
letter or number combination that is chosen by the user. However, the time zone identifier cannot be
blank.
Figure 2-29. Three or Four Character Time Zone Identifier
You can also use the following URL when a certain time zone applies daylight savings time:
http://www.timeanddate.com/time/dst/2011.html
World GMT Table
Table 2-19 has information about the GMT time in various time zones.
Table 2-19. World GMT Table
Operations Guide
Time Zone
City or Area Zone Crosses
GMT-12
Eniwetok
GMT-11
Samoa
GMT-10
Hawaii
GMT-9
Alaska
GMT-8
PST, Pacific US
GMT-7
MST, Mountain US
GMT-6
CST, Central US
GMT-5
EST, Eastern US
GMT-4
Atlantic, Canada
GMT-3
Brazilia, Buenos Aries
GMT-2
Mid-Atlantic
GMT-1
Cape Verdes
GMT
Greenwich Mean Time, Dublin
GMT+1
Berlin, Rome
GMT+2
Israel, Cairo
GMT+3
Moscow, Kuwait
GMT+4
Abu Dhabi, Muscat
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Table 2-19. World GMT Table
Operations Guide
Time Zone
City or Area Zone Crosses
GMT+5
Islamabad, Karachi
GMT+6
Almaty, Dhaka
GMT+7
Bangkok, Jakarta
GMT+8
Hong Kong, Beijing
GMT+9
Tokyo, Osaka
GMT+10
Sydney, Melbourne, Guam
GMT+11
Magadan, Soloman Is.
GMT+12
Fiji, Wellington, Auckland
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2.4 Upgrade the Firmware and Reboot the Office Ringer
2.4.1 Uploading the Firmware
To upload the firmware from your computer:
1. Retrieve the latest Office Ringer firmware file from the SIP Office Ringer Downloads page at:
http://www.cyberdata.net/products/voip/digitalanalog/singlewireofficeringer/downloads.html
2. Unzip the firmware version file. This file may contain the following:
•
Firmware file
•
Release notes
3. Log in to the Office Ringer home page as instructed in Section 2.3.3, "Log in to the
Configuration Home Page".
4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-30.
Figure 2-30. Upgrade Firmware Page
5. Select Browse, and then navigate to the location of the Office Ringer firmware file.
6. Click Submit.
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Note
Do not reboot the board after pressing the Submit button.
Note
This starts the upgrade process. Once the Office Ringer has uploaded the file, the
Uploading Firmware countdown page appears, indicating that the firmware is being written
to flash. The Office Ringer will automatically reboot when the upload is complete. When the
countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware
filename should be displayed in the system configuration (indicating successful upload and
reboot).
Table 2-20 shows the web page items on the Upgrade Firmware page.
Table 2-20. Firmware Upgrade Parameters
Web Page Item
Description
File Upload
Firmware Version
Shows the current firmware version.
Use the Browse button to navigate to the location of the
firmware file that you want to upload.
Click on the Submit button to automatically upload the selected
firmware and reboot the system.
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2.4.2 Reboot the Office Ringer
To reboot a Office Ringer, log in to the web page as instructed in Section 2.3.3, "Log in to the
Configuration Home Page".
1. Click Reboot (Figure 2-31). A normal restart will occur.
Figure 2-31. Reboot System Section
Reboot
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2.5 Command Interface
Some functions on the device can be activated using simple POST commands to the web interface.
The examples in Table 2-21 use the free unix utility, wget commands. However, any program that
can send HTTP POST commands to the device should work.
2.5.1 Command Interface Post Commands
Note
These commands require an authenticated session (a valid username and password to
work).
Table 2-21. Command Interface Post Commands
Device Action
HTTP Post Commanda
Trigger relay (for configured delay)
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data
"test_relay=yes"
Place call to extension (example: extension 130)
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data
"call=130"
Terminate active call
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data
"terminate=yes"
Force reboot
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data
"reboot=yes"
Test Audio button
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data
"test_audio=yes"
Announce IP address
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/command.cgi" --post-data
"speak_ip_address=yes"
Play the "0" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_0=yes"
Play the "1" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_1=yes"
Play the "2" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_2=yes"
Play the "3" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_3=yes"
Play the "4" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_4=yes"
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Table 2-21. Command Interface Post Commands
Device Action
HTTP Post Commanda
Play the "5" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_5=yes"
Play the "6" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_6=yes"
Play the "7" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_7=yes"
Play the "8" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_8=yes"
Play the "9" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_9=yes"
Play the "Dot" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_d=yes"
Play the "Audio Test" audio file (from Audio Config)
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_audiotest=yes"
Play the "Page Tone" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_pagetone=yes"
Play the "Your IP Address Is" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_youripaddressis=yes"
Play the "Rebooting" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_rebooting=yes"
Play the "Restoring Default" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_restoringdefault=yes"
Play the "Ringback tone" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_ringback=yes"
Play the "Ring tone" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_ringtone=yes"
Play the "Intrusion Sensor Triggered" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_intrusionsensortriggered=yes"
Play the "Door Ajar" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_doorajar=yes"
Play the "Night Ring" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"play_nightring=yes"
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Table 2-21. Command Interface Post Commands
Device Action
HTTP Post Commanda
Delete the "0" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_0=yes"
Delete the "1" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_1=yes"
Delete the "2" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_2=yes"
Delete the "3" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_3=yes"
Delete the "4" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_4=yes"
Delete the "5" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_5=yes"
Delete the "6" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_6=yes"
Delete the "7" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_7=yes"
Delete the "8" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_8=yes"
Delete the "9" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_9=yes"
Delete the "Audio Test" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_audiotest=yes"
Delete the "Page Tone" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_pagetone=yes"
Delete the "Your IP Address Is" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_youripaddressis=yes"
Delete the "Rebooting" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_rebooting=yes"
Delete the "Restoring Default" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_restoringdefault=yes"
Delete the "Ringback tone" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_ringback=yes"
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Table 2-21. Command Interface Post Commands
Device Action
HTTP Post Commanda
Delete the "Ring tone" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_ringtone=yes"
Delete the "Intrusion Sensor Triggered" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_intrusionsensortriggered=yes"
Delete the "Door Ajar" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_doorajar=yes"
Delete the "Night Ring" audio file
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data
"delete_nightring=yes"
Trigger the Door Sensor Test (Sensor Config page)
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data
"doortest=yes"
Trigger the Intrusion Sensor Test (Sensor Config page)
wget --user admin --password admin --auth-no-challenge --quiet O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data
"intrusiontest=yes"
a.Type and enter all of each http POST command on one line.
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Appendix A: Mounting the Indoor Office
Ringer
A.1 Mount the Office Ringer
Before you mount the Office Ringer, make sure that you have received all the parts for each Office
Ringer. Refer to Table A-1.
Table A-1. Wall Mounting Components (Part of the Accessory Kit)
Quantity
Part Name
4
#6 x 1" Pan head phillips wood screw
4
Plastic-ribbed anchor
Illustration
Table A-1. Gang Box Mounting Components
Quantity
4
Operations Guide
Part Name
Illustration
6-32 x 0.5-inch flat undercut Phillips machine
screw
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Mount the Office Ringer
Figure A-1 shows how to properly connect the Office Ringer.
Figure A-1. Cable Connections
Activity
Use This
Cable Slot
Link
= Cable Slot Open
= Cable Slot Close
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Mount the Office Ringer
Figure A-2 shows a wall mounting option.
Note
Be sure to connect the SIP Office Ringer to the Earth Ground.
Figure A-2. Wall Mounting Option
Pre Drill Holes
(4 Places) on Wall
Backplate
Cable
Slots
Closed
Pick One of Four Mounting Hole
for Ground Wire Connection
Wall
Cutout
Cable
Entry
Slot
Network Cable &
Ground Wire
(Not Provided)
121001A
Screw
Accessory Kit
Mounting
Screw (3x)
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Mount the Office Ringer
Figure A-3 shows a 1-Gang Box and a 2-Gang Box mounting option.
Note
Be sure to connect the SIP Office Ringer to the Earth Ground.
Figure A-3. Gang Box Mounting
Backplate
Cable
Slots
Closed
Wall Cutout
Network Cable
(Not Provided)
Backplate accept
Single Gang Box
or Two Gang Box
Cable
Entry
Slot
Wall Cutout
Ground Wire
(Not Provided)
Mounting
Screw (3x)
Ground Wire Connect to
Any Available Mounting Hole
121002B
Screw Accessory Kit
Single Gang Box use two
Two Gang Box use four
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Mount the Office Ringer
Figure A-4 shows the recommended wall cutout dimensions.
Figure A-4. Recommended Wall Cutout Dimensions
0.38 [9.5]
ø0.19 [ø4.8]
(4 Places)
2.39 [60.8]
3.40 [86.4]
0.50 [12.8]
2.65 [67.3]
3.40 [86.4]
DIMENSIONS ARE IN INCHES [MILLIMETER]
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Appendix B: Setting up a TFTP Server
B.1 Set up a TFTP Server
Autoprovisioning requires a TFTP server for hosting the configuration file.
B.1.1 In a LINUX Environment
To set up a TFTP server on LINUX:
1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that
directory.
2. Run the following command where /tftpboot/ is the path to the directory you created in
Step 1: the directory that contains the files to be uploaded. For example:
in.tftpd -l -s /tftpboot/your_directory_name
B.1.2 In a Windows Environment
You can find several options online for setting up a Windows TFTP server. This example explains
how to use the Solarwinds freeware TFTP server, which you can download from the following
website address:
http://www.cyberdata.net/support/voip/solarwinds.html
To set up a TFTP server on Windows:
1. Install and start the software.
2. Select File/Configure/Security tab/Transmit Only.
3. Make a note of the default directory name, and then move the firmware files to be uploaded to
that directory.
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Appendix C: Troubleshooting/Technical
Support
C.1 Frequently Asked Questions (FAQ)
A list of frequently asked questions (FAQs) are available on the SIP Office Ringer product page at:
http://www.cyberdata.net/products/voip/digitalanalog/singlewireofficeringer/faqs.html
Select the support page for your product to see a list of frequently asked questions for the
CyberData product:
C.2 Documentation
The documentation for this product is released in an English language version only. 
You can download PDF copies of CyberData product documentation from the
SIP Office Ringer product page at:
http://www.cyberdata.net/products/voip/digitalanalog/singlewireofficeringer/docs.html
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Contact Information
C.3 Contact Information
Contact
CyberData Corporation
3 Justin Court
Monterey, CA 93940 USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales
Sales 831-373-2601 Extension 334
Technical 
Support
The fastest way to get technical support for your VoIP product is to submit a VoIP Technical
Support form at the following website:
http://www.cyberdata.net/support/contactsupportvoip.php
The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most
importantly, the Support Form tells us which PBX system and software version that you are
using, the make and model of the switch, and other important information. This information is
essential for troubleshooting. Please also include as much detail as possible in the Comments
section of the Support Form.
Phone: (831) 373-2601, Ext. 333
Email: support@cyberdata.net
Returned
Materials
Authorization
To return the product, contact the Returned Materials Authorization (RMA) department:
Phone: 831-373-2601, Extension 136
Email: RMA@CyberData.net
When returning a product to CyberData, an approved CyberData RMA number must be printed
on the outside of the original shipping package. Also, RMA numbers require an active VoIP
Technical Support ticket number. A product will not be accepted for return without an approved
RMA number. Send the product, in its original package, to the following address:
CyberData Corporation
3 Justin Court 
Monterey, CA 93940 
Attention: RMA "your RMA number"
RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA
Status form at the following web address:
http://www.cyberdata.net/support/rmastatus.html
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Warranty
C.4 Warranty
CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail Within Warranty, CyberData will repair
or replace the product free of charge. This warranty includes all parts and labor.
Should the product fail Out of the Warranty period, a flat rate repair charge of one half of the
purchase price of the product will be assessed. Repairs that are Within Warranty period but are
damaged by improper installation, modification, or abuse are deemed Out of Warranty and will
be charged at the Out of Warranty rate. A device is deemed Out of Warranty when its purchase
date is longer than two years or when the device has been damaged due to human error during
installation, modification, or abuse. A replacement unit will be offered at full cost if the device
cannot be repaired.
End of Life Devices out of warranty are included under this policy. However, End of Life
devices are not eligible for our Spare in the Air program. End of Life devices are devices that
are no longer produced or sold. Therefore, we cannot offer a Spare in the Air replacement.
Technical support is still available for these devices. However, no firmware revisions or updates
will be scheduled. If an End of Life device cannot be repaired, a replacement of a current
version of the device may be offered at MSRP.
Products shipped to CyberData, both within and out of warranty, are shipped at the expense of
the customer. CyberData will pay return shipping charges for repaired products.
CyberData shall not under any circumstances be liable to any person for any special, incidental,
indirect or consequential damages, including without limitation, damages resulting from use or
malfunction of the products, loss of profits or revenues or costs of replacement goods, even if
CyberData is informed in advance of the possibility of such damages.
C.4.1 Warranty & RMA Returns within the United States
If service is required, you must contact CyberData Technical Support prior to returning any
products to CyberData. Our Technical Support staff will determine if your product should be
returned to us for further inspection. If Technical Support determines that your product needs to
be returned to CyberData, an RMA number will be issued to you at this point.
Your issued RMA number must be printed on the outside of the shipping box. No product will be
accepted for return without an approved RMA number. The product in its original package
should be sent to the following address:
CyberData Corporation
3 Justin Court.
Monterey, CA 93940
Attn: RMA "xxxxxx"
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Warranty
C.4.2 Warranty & RMA Returns outside of the United States
If you purchased your equipment through an authorized international distributor or reseller,
please contact them directly for product repairs.
C.4.3 Spare in the Air Policy
CyberData now offers a Spare in the Air no wait policy for warranty returns within the United
States and Canada. More information about the Spare in the Air policy is available at the
following web address:
http://www.cyberdata.net/support/warranty/spareintheair.html
C.4.4 Return and Restocking Policy
For our authorized distributors and resellers, please refer to your CyberData Service
Agreement for information on our return guidelines and procedures.
For End Users, please contact the company that you purchased your equipment from for their
return policy.
C.4.5 Warranty and RMA Returns Page
The most recent warranty and RMA information is available at the CyberData Warranty and
RMA Returns Page at the following web address:
http://www.cyberdata.net/support/warranty/index.html
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Index
Numerics
C
16 AWG gauge wire 7
cable connections 64
changing
the web access password 23
Cisco SRST 29
command interface 59
commands 59
configurable parameters 24, 27, 29
configuration
audio 38
default IP settings 18
door sensor 33
intrusion sensor 33
network 26
SIP 28
using Web interface 18
configuration home page 20
configuration page
configurable parameters 24, 27, 29
contact information 70
contact information for CyberData 70
CyberData contact information 70
A
AC voltages 2
act light 15
activate relay (intrusion sensor) 35
activate relay (sensor) 35
address, configuration login 20
alternative power input 5
announcing a device’s IP address 16
audio configuration 38
night ring tone parameter 40
audio configuration page 38
audio encodings 4
audio files, user-created 41
Autoprovision at time (HHMMSS) 49
autoprovision at time (HHMMSS) 49
autoprovision when idle (in minutes > 10) 49
autoprovisioning 49, 50
autoprovisioned audio files 51
autoprovisioned firmware upgrades 51
autoprovisioning autoupdate 51
autoprovisioning from DHCP 50
autoprovisioning server (IP address) 51
get autoprovisioning template button 49
setting up a TFTP server 68
autoprovisioning autoupdate (in minutes) 49
autoprovisioning configuration 48, 49
autoprovisioning filename 49
autoprovisioning server (IP Address) 49
auxiliary relay wiring diagram 7, 9
auxiliary relay, 1A at 30 VDC 5
D
default
device settings 73
gateway 18
IP address 18
subnet mask 18
username and password 18
web login username and password 20
default gateway 18, 27
default IP settings 18
default login address 20
default settings 17
device configuration 23
default IP settings 18
device configuration parameters 49
the device configuration page 48
device configuration page 23
device configuration parameters 24
device configuration password
changing for web configuration access 23
device setup 7
DHCP Client 4
DHCP IP addressing 27
dial out extension (intrusion sensor) 35
dial out extension (sensor) 35
B
backup SIP server 1 29
backup SIP server 2 29
backup SIP servers, SIP server
backups 29
baud rate
verifying 15
boost (volume) 24
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dial out extension strings 31
dimensions 5
discovery utility program 20
DNS server 27
door sensor 33, 35, 40
door strike intermediate relay 10, 11
download protocol, HTTP or TFTP 49
DTMF tones (using rfc2833) 31
import configuration button 22
import settings 22
import/export settings 22
installation, typical setup 2
intrusion sensor 33, 35
activate relay 35
dial out extension 35
play audio locally 35
IP address 18, 27
IP addressing 27
default
IP addressing setting 18
E
earth ground 65, 66
enable night ring events 44
event configuration
enable night ring events 44
expiration time for SIP server lease 29, 32
export configuration button 22
export settings 22
J
J3 terminal block, 16 AWG gauge wire 7
L
F
factory default settings 17
how to set 17
firmware
where to get the latest firmware 56
lease, SIP server expiration time 29, 32
lengthy pages 37
link light 15
Linux, setting up a TFTP server on 68
local SIP port 29
log in address 20
G
M
gang box mounting 66
get autoprovisioning from DHCP 49
get autoprovisioning template 49
get autoprovisioning template button 49
GMT table 54
GMT time 54
green link light 15
MGROUP
MGROUP Name 37
mounting the device 63
multicast configuration 36
Multicast IP Address 37
N
H
navigation (web page) 19
navigation table 19
network configuration 26
network rate 5
Network Setup 26
nightring tones 37
Nightringer 7, 31, 52
Nightringer in peer to peer mode (cannot be used) 31
nightringer settings 32
Nightringer, SIP registration required 31
NTP server 49
home page 20
http POST command 59
http web-based configuration 4
I
identifier names (PST, EDT, IST, MUT) 54
identifying your product 1
illustration of device mounting process 63
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O
RJ-45 13
RMA returned materials authorization 70
RMA status 70
rport discovery setting, disabling 30
RTFM button 16
RTFM jumper 16, 17
RTP/AVP 4
on-board relay 8
P
packet time 4
pages (lengthy) 37
part number 5
parts list 6
password
for SIP server login 29
login 20
restoring the default 18
play audio locally (intrusion sensor) 35
play audio locally (sensor) 35
port
local SIP 29
remote SIP 29
posix timezone string
timezone string 49
POST command 59
power
alternative power input 5
power requirement 5
priority
assigning 37
product
configuring 18
mounting 63
parts list 6
product features 3
product overview
product features 3
product specifications 5
supported protocols 4
supported SIP servers 4
typical system installation 2
product specifications 5
protocols supported 4
S
sales 70
sensor 35
activate relay 35
dial out extension 35
play audio locally 35
sensor normally closed 35
sensor timeout 35
sensor setup page 34
sensor setup parameters 33
sensors 35
server address, SIP 29
service 70
set the time from the NTP server 49
set time with external NTP server on boot 49
setting up a device 7
settings, default 17
SIP
enable SIP operation 29
local SIP port 29
user ID 29
SIP (session initiation protocol) 4
SIP configuration 28
SIP Server 29
SIP configuration parameters
outbound proxy 29, 32
registration and expiration, SIP server lease 29, 32
user ID, SIP 29
SIP registration 29
SIP remote SIP port 29
SIP server 29
password for login 29
SIP servers supported 4
user ID for login 29
SIP settings 30
Spare in the Air Policy 72
speaker output 5
SRST 29
static IP addressing 27
subnet mask 18, 27
supported protocols 4
R
reboot 57, 58
remote SIP port 29
reset test function management button 16
resetting the IP address to the default 63, 69
restoring factory default settings 17, 73
restoring the factory default settings 17
return and restocking policy 72
ringtones 37
lengthy pages 37
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T
Y
tech support 70
technical support, contact information 70
terminal block, 16 AWG gauge wire 7
TFTP server 4, 68
time zone string examples 54
yellow act light 15
U
user ID
for SIP server login 29
username
changing for web configuration access 23
default for web configuration access 20
restoring the default 18
V
verifying
baud rate 15
network connectivity 15
VLAN ID 27
VLAN Priority 27
VLAN tagging support 27
VLAN tags 27
volume boost 24
W
wall mounting option 65
warranty 71
warranty & RMA returns outside of the United States 72
warranty and RMA returns page 72
warranty policy at CyberData 71
web access password 18
web access username 18
web configuration log in address 20
web page
navigation 19
web page navigation 19
web-based configuration 18
weight 5
wget, free unix utility 59
Windows, setting up a TFTP server on 68
wiring the circuit 9
devices less than 1A at 30 VDC 9
Operations Guide
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CyberData Corporation
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