CyberData | 011182 | Operations Guide | Cyberdata 011182/011183 Singlewire InformaCast® Talk Back Speaker (Replacement Product Below) Operations Guide

Cyberdata 011182/011183 Singlewire InformaCast® Talk Back Speaker (Replacement Product Below) Operations Guide
The IP Endpoint Company
VoIP Singlewire-enabled
Push-to-Talk Speaker
Operations Guide
Part Number
011182, RAL 9002, Gray White, Standard
011183, RAL 9003, Signal White, Optional
Document Part #930463B
for Firmware Version 2.0.5
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601
VoIP Singlewire-enabled Push-to-Talk Speaker Operations Guide 930463B
Part #
011182, RAL 9002, Gray White, Standard
011183, RAL 9003, Signal White, Optional
COPYRIGHT NOTICE:
© 2015, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
Technical Support 

The IP Endpoint Company The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:
http://support.cyberdata.net/

Phone: (831) 373-2601, Ext. 333
Email: support@cyberdata.net
Fax: (831) 373-4193
Company and product information is at www.cyberdata.net.
CyberData Corporation
930463B
Operations Guide
Revision History
Revision 930463B, which corresponds to firmware version 2.0.5, was released on July 1, 2015, and
has the following changes:
•
Adds the following footnote to Section 2.2.13, "Reset Test Function Management (RTFM)
Button":
“The Restore Factory Defaults and Announce IP Address functions will only work once the
speaker has successfully retrieved its configuration file from the InformaCast Server.”
CyberData Corporation
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Operations Guide
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
GENERAL ALERT
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
GENERAL ALERT
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Pictorial Alert Icons
GENERAL ALERT
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.
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Abbreviations and Terms
Abbreviation or Term
Definition
A-law
A standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVP
Audio Video Profile
Cat 5
TIA/EIA-568-B Category 5
DHCP
Dynamic Host Configuration Protocol
LAN
Local Area Network
LED
Light Emitting Diode
Mbps
Megabytes per Second.
NTP
Network Time Protocol
PBX
Private Branch Exchange
PoE
Power over Ethernet (as per IEEE 802.3af standard)
RTP
Real-time Transport Protocol
RTFM
Reset Test Function Management
Talkback
Two-way communication enabled
TFTP
Trivial File Transfer Protocol
u-law
A companding algorithm, primarily used in the digital telecommunication
UC
Unified Communications
VoIP
Voice over Internet Protocol
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i
Contents
Chapter 1 Product Overview
1
1.1 How to Identify This Product .....................................................................................................2
1.2 Installation ................................................................................................................................3
1.3 Product Features ......................................................................................................................3
1.4 Supported Protocols .................................................................................................................4
1.5 Product Specifications ..............................................................................................................4
1.6 Dimensions ...............................................................................................................................5
1.7 Starting a Push-to-Talk Session from an IP Phone (Summary) ...............................................6
1.8 Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Summary) ..............................6
1.9 Starting a Push-to-Talk Session from an IP Phone (Detailed) ..................................................7
1.10 Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed) ............................14
Chapter 8 Installing the Singlewire-enabled Speaker
20
2.1 Parts List ................................................................................................................................20
2.2 Set Up and Test the Speaker ..................................................................................................21
2.2.1 Connect Power to the Speaker .....................................................................................22
2.2.5 Installation Options .......................................................................................................25
2.2.9 Confirm that the Speaker is Operational and Linked to the Network ..........................28
2.2.12 Confirm the IP Address, Test the Audio, and Check the Volume ...............................29
2.2.14 Adjust the Volume ......................................................................................................30
2.2.15 Using the Microphone ................................................................................................31
2.2.16 How to Set the Factory Default Settings .....................................................................32
2.3 Configure the Speaker Parameters .......................................................................................33
2.3.1 Singlewire-enabled Speaker Web Page Navigation .....................................................34
2.3.2 Log in to the Configuration Home Page .......................................................................35
2.4 Configuring the Clock .............................................................................................................37
2.5 Upgrade the Firmware and Reboot the Singlewire-enabled Speaker ....................................39
2.5.2 Reboot the Singlewire-enabled Speaker ......................................................................42
2.6 Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later ...................43
Appendix A Mounting the Speaker
49
A.1 Mount the Speaker ................................................................................................................49
Appendix B Troubleshooting/Technical Support
52
B Frequently Asked Questions (FAQ) ...........................................................................................52
B Documentation ..........................................................................................................................52
B.1 Contact Information ................................................................................................................53
B.2 Warranty and RMA Information ..............................................................................................53
Index
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1
1 Product Overview
The CyberData Singlewire-enabled Push-to-Talk speaker enables two-way conversations using the
Singlewire Push-to-Talk application running on the phone. The Singlewire-enabled Speaker easily
connects into local area networks with a single CAT5/6 cable from your PoE switch. Its small footprint
allows the speaker to be mounted almost anywhere with multiple mounting options available.
By use of the optional remote call button, calls to a predetermined extension can be initiated from
the room with the speaker. During the active calls, the LED light on the switch can be programmed to
blink to show call activity.
Figure 1-1 illustrates a typical configurations for the Singlewire-enabled Speaker.
Figure 1-1. Typical Installation
802.3af Compliant Ethernet Switch
1
Remote Call Button
IP Talkback
Speaker
2
3
4
IP Speaker
5
6
IP Phone
InformaCast Server
Note
The version of InformaCast needs to be 4.0 or higher.
Note
Prior to installation, create a plan for the locations of your speakers.
General Alert
Consult local building and electrical code requirements prior to installation.
GENERAL ALERT
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Product Overview 2
How to Identify This Product
1.1 How to Identify This Product
To identify the VoIP Singlewire-enabled Push-to-Talk Speaker, look for a model number label similar
to the one shown in Figure 1-2. The model number on the label should be one of the following:
•
011182, RAL 9002, Gray White, Standard Color
•
011183, RAL 9003, Signal White, Optional Color
Figure 1-2. Model Number Label
WWW.CYBERDATA.NET
SPEAKER,V2 SINGLEWIRE PTT,
CEILING/WALL MNT,RAL9002,RoHS
011182A / 021037G
182000001
Model number
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Product Overview 3
Installation
1.2 Installation
Figure 1-3 illustrates a typical configurations for the Singlewire-enabled Speaker.
Figure 1-3. Typical Installation
802.3af Compliant Ethernet Switch
1
Remote Call Button
2
Speaker
3
4
5
6
Speaker
IP Phone
InformaCast Server
See the following sections for other installation options:
●
Section 2.2.4, "Running the Singlewire-enabled Speaker with Auxiliary Power"
●
Section 2.2.6, "Singlewire-enabled Speaker with Remote Call Button"
●
Section 2.2.7, "Singlewire-enabled Speaker with Extra Speaker Connection"
●
Section 2.2.8, "Singlewire-enabled Speaker with Line Out"
1.3 Product Features
Operations Guide
●
Push-to-Talk
●
Informacast-controlled operation
●
Web-based configuration
●
Web-based firmware upgradeable
●
Small footprint
●
High efficiency speaker driver
●
PoE 802.3af Enabled (Powered-over-Ethernet)
●
Network and external speaker volume control
●
Optional external call button and LED indicator
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Product Overview 4
Supported Protocols
1.4 Supported Protocols
The Singlewire-enabled Speaker supports:
•
Multicast
•
DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
•
InformaCast Version 4.0 and greater
•
TFTP Client
Facilitates Web-based firmware upgrades of the latest speaker capabilities.
•
RTP
•
Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
1.5 Product Specifications
Category
Specification
Sensitivity
96dB/1W/1M S.P. Level
Output
10 Watts Peak Power
Operating temperature
-30 to 55 C (-22 to 131 F)
Port baud rate
10/100 Mbps
Protocol
Singlewire InformaCast 4.0 and higher
Power Input
PoE 802.3af (as per IEEE 802.3af standard from a UL listed power source)
Payload types
G711, A-law and µ-law
Warranty
2 years limited
Dimensions
9” x 2.4”
Weight
2.8 lbs./shipping weight of 3.8 lbs.
(1.3 kg/shipping weight of 1.7 kg)
Part number
011182, RAL 9002, Gray White, Standard Color
011183, RAL 9003, Signal White, Optional Color
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Product Overview 5
Dimensions
1.6 Dimensions
Figure 1-4 shows the dimensions for the Singlewire-enabled Speaker.
Figure 1-4. Dimensions
3.0 [75]
Operations Guide
9.0 [229]
Dimensions are in Inches [Millimeter]
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Product Overview 6
Starting a Push-to-Talk Session from an IP Phone (Summary)
1.7 Starting a Push-to-Talk Session from an IP Phone
(Summary)
To start a push-to-talk session from an IP phone:
1. Make sure that the Cisco environment is set it up with the Intercom Service.
2. On the Cisco IP phone, select the Service button.
3. Select the Informacast Intercom Service.
4. On the Cisco IP phone, dial the extension number for the Speaker that you want to call.
5. When the call from the Cisco IP phone to the Speaker is active, you can do one of the following:
•
Select the Listen button on the phone to listen to someone talking into the Speaker.
•
Select the Talk button on the phone to talk to someone listening to the Speaker.
Note
The IP phone always controls the talking and listening feature of the Speaker.
6. Select the Exit button to terminate the call.
Note
For a more detailed explanation of this procedure with pictures, see Section 1.9, "Starting a
Push-to-Talk Session from an IP Phone (Detailed)".
1.8 Starting a Push-to-Talk Session from a Push-to-Talk
Speaker (Summary)
To start a push-to-talk session from a push-to-talk speaker:
1. Make sure that the Cisco environment is set it up with the Intercom Service.
2. Press the Remote Call Button to make the Singlewire-enabled Speaker dial a pre-programmed
IP phone extension.
3. When the call from the Singlewire-enabled Speaker to the Cisco IP phone is active, you can do
one of the following:
•
Select the Listen button on the phone to listen to someone talking into the Speaker.
•
Select the Talk button on the phone to talk to someone listening to the Speaker.
Note
The IP phone always controls the talking and listening feature of the Speaker.
4. Select the Exit button to terminate the call.
Note
Operations Guide
For a more detailed explanation of this procedure with pictures, see Section 1.10, "Starting a
Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)".
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Product Overview 7
Starting a Push-to-Talk Session from an IP Phone (Detailed)
1.9 Starting a Push-to-Talk Session from an IP Phone
(Detailed)
To start a Push-to-Talk Session from an IP Phone:
1. Press the Services button. In the Phone window, you will see the words Informacast Intercom
listed under Services.
2. Press the button under the word Select in the phone window.
Figure 2. Select the Informacast Intercom Service
Informacast Intercom service
Operations Guide
Button under Select in the phone window
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Services button
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Product Overview 8
Starting a Push-to-Talk Session from an IP Phone (Detailed)
3. When the words Speaker Selection and Dial Code appear in the phone window, use the
keypad to enter the dial code for the preconfigured Push-to-Talk speaker that you want to call.
4. After entering the dial code, press the button under the word Submit in the phone window to call
the speaker.
Figure 3. Enter the Dial Code
Speaker Selection
Operations Guide
Button under Select in the phone window
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Product Overview 9
Starting a Push-to-Talk Session from an IP Phone (Detailed)
5. When the words Talking to “Speaker Name” appear in the phone window, the speaker is in
Talking Mode. A person at the speaker can begin talking to the phone.
Figure 4. Talking Mode
Talking to “Speaker Name”
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Product Overview 10
Starting a Push-to-Talk Session from an IP Phone (Detailed)
6. If you want to switch the speaker to Listening Mode, the person at the phone must press the
button under the word Listen that is in the phone window.
Figure 5. Press the Listen Button to Switch to Listening Mode
Button under Listen in the phone window
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Product Overview 11
Starting a Push-to-Talk Session from an IP Phone (Detailed)
7. When the words Listening to “Speaker Name” appear in the phone window, the speaker is in
Listening Mode. A person at the speaker can begin listening to someone talking through the
phone.
8. If you want to switch the speaker back to Talking Mode, the person at the phone must press the
button under the word Talk that is in the phone window.
Figure 6. Listening Mode
Listening to “Speaker Name”
Operations Guide
Button under Talk in the phone window
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Product Overview 12
Starting a Push-to-Talk Session from an IP Phone (Detailed)
9. To end the call at any time, the person at the phone must press the button under the word Exit in
the phone window.
Figure 7. Press Exit to End to End the Call
Button under Exit in the phone window
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Product Overview 13
Starting a Push-to-Talk Session from an IP Phone (Detailed)
10. The person at the phone must then press the button under the word Exit in the phone window
again to return to the Home screen.
Figure 8. Press Exit Again to Return to the Home Screen
Button under Exit in the phone window
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Product Overview 14
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
1.10 Starting a Push-to-Talk Session from a Push-to-Talk
Speaker (Detailed)
To start a Push-to-Talk Session from a Push-to-Talk Speaker:
1. The person at the preconfigured Push-to-Talk speaker must press the Remote Call Button. The
speaker will immediately call a specific IP phone.
Figure 9. Press the Remote Call Button
Remote Call Button
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Product Overview 15
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
2. When the words Talking to Talkback Test appear in the phone window, the speaker is in
Talking Mode. A person at the speaker can begin talking to the phone.
Figure 10. Talking Mode
Talking to Talkback Test
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Product Overview 16
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
3. If you want to switch the speaker to Listening Mode, the person at the phone must press the
button under the word Listen that is in the phone window.
Figure 11. Press the Listen Button to Switch to Listening Mode
Button under Listen in the phone window
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Product Overview 17
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
4. When the words Listening to Talkback Test appear in the phone window, the speaker is in
Listening Mode. The person at the speaker can begin listening to someone talking through the
phone.
5. If you want to switch the speaker back to Talking Mode, the person at the phone must press the
button under the word Talk that is in the phone window.
Figure 12. Listening Mode
Listening to Talkback Test
Operations Guide
Button under Talk in the phone window
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Product Overview 18
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
6. To end the call at any time, the person at the phone must press the button under the word Exit in
the phone window.
Figure 13. Press Exit to End to End the Call
Button under Exit in the phone window
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Product Overview 19
Starting a Push-to-Talk Session from a Push-to-Talk Speaker (Detailed)
7. The person at the phone must then press the button under the word Exit in the phone window
again to return to the Home screen.
Figure 14. Press Exit Again to Return to the Home Screen
Button under Exit in the phone window
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20
8 Installing the Singlewire-enabled Speaker
2.1 Parts List
Table 2-1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall
mounting.
Note
The installation template for the Singlewire-enabled Speaker is located on the Installation
Quick Reference Guide that is included in the packaging with each speaker.
Table 2-1. Parts
Operations Guide
Quantity
Part Name
1
Singlewire-enabled Speaker Assembly
1
Installation Quick Reference Guide
1
Speaker Mounting Accessory Kit
(Part #070054A)
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Illustration
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Installing the Singlewire-enabled Speaker 21
Set Up and Test the Speaker
2.2 Set Up and Test the Speaker
Set up and configure each speaker before you mount it.
CyberData delivers each speaker with the following factory default values:
Table 2-2. Factory Network Default Settings—Default of Network
Parameter
Factory Default Setting
IP Addressing
DHCP
a
IP Address
10.10.10.10
Web Access Username
admin
Web Access Password
admin
Subnet Mask
Default
a
255.0.0.0
Gatewaya
10.0.0.1
a. Default if there is not a DHCP server present.
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Installing the Singlewire-enabled Speaker 22
Set Up and Test the Speaker
2.2.1 Connect Power to the Speaker
Figure 2-1 through Figure 2-3 illustrates how to connect power to the Singlewire-enabled Speaker.
2.2.2 Singlewire-enabled Speaker to a 802.3af Compliant PoE Switch
Figure 2-1 illustrates how to connect the Singlewire-enabled Speaker to a 802.3af compliant PoE
switch via a Cat 5 Ethernet cable.
Figure 2-1. Singlewire-enabled Speaker to a 802.3af Compliant PoE Switch
Cat 5 Ethernet cable
802.3af Switch Class “0”
Speaker
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Installing the Singlewire-enabled Speaker 23
Set Up and Test the Speaker
2.2.3 Singlewire-enabled Speaker (with PoE Injector) to a 802.3af Compliant PoE Switch
In Figure 2-2, if a PoE switch is not available, you will need a PoE Injector, part #010867A (ordered
separately). A PoE Injector is a power supply solution for those who have a standard Non PoE
Switch.
Figure 2-2. Singlewire-enabled Speaker Speaker (with PoE Injector) to a Non PoE Switch
PoE Injector (Part #010867A)
Cat 5 Ethernet cable
Non PoE Switch
Speaker
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Installing the Singlewire-enabled Speaker 24
Set Up and Test the Speaker
2.2.4 Running the Singlewire-enabled Speaker with Auxiliary Power
In Figure 2-3, the power for the Singlewire-enabled Speaker can either come from an 802.3af
Network connection or from an external source.
Figure 2-3. Running the V2 Speaker with Auxiliary Power
Speaker
12-14 VDC
GND
AC adaptor
12-14 VDC @ 3 Amps
Operations Guide
AUX POWER (+)
(+12VDC @ 1A)
AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)
AUX POWER (-)
RELAY COM
RELAY NO
BUTTON LED (+)
BTN SENSE
J10
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Installing the Singlewire-enabled Speaker 25
Set Up and Test the Speaker
2.2.5 Installation Options
Figure 2-5 through Figure 2-6 illustrates various installation options for the Singlewire-enabled
Speaker.
2.2.6 Singlewire-enabled Speaker with Remote Call Button
In Figure 2-4, when you press the remote call button, the speaker will initiate a SIP call to a predetermined extension.
When you call the Speaker from a remote phone and auto-answer is not enabled, the LED on the
remote button will blink. The call will be answered when the button is pressed.
Figure 2-4. Singlewire-enabled Speaker with Remote Call Button
Speaker
AUX POWER (+)
(+12VDC @ 1A)
AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)
AUX POWER (-)
RELAY COM
RELAY NO
BUTTON LED (+)
BTN SENSE
J10
J9
Back View
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Installing the Singlewire-enabled Speaker 26
Set Up and Test the Speaker
2.2.7 Singlewire-enabled Speaker with Extra Speaker Connection
In Figure 2-5, the Singlewire-enabled Speaker supports an amplified audio output for a second
analog speaker. While the total speaker wattage is the same, by connecting a low cost analog
speaker, additional coverage can be realized.
Speaker Setup
When using the second speaker connection, the digital volume control needs to be set to less than
level 8 while making pages. Some adjustment of this value may be required depending on the
specific PoE switch.
Figure 2-5. Singlewire-enabled Speaker with Extra Speaker Connection
Speaker
16 gauge wire and
a maximum length
of 20 feet
AUX POWER (+)
(+12VDC @ 1A)
AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)
AUX POWER (-)
RELAY COM
RELAY NO
BUTTON LED (+)
BTN SENSE
J10
Operations Guide
8 Ohm Analog Speaker
(Part #011120, RAL 9002)
(Part #011121, RAL 9003)
J9
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Installing the Singlewire-enabled Speaker 27
Set Up and Test the Speaker
2.2.8 Singlewire-enabled Speaker with Line Out
In Figure 2-6, for areas that require more speaker volume, the Singlewire-enabled Speaker can be
connected directly to an auxiliary amplifier to drive additional horns or speakers. This is done
through the line-out connection.
Figure 2-6. Singlewire-enabled Speaker with Line Out
Line Out:
Output Signal Amplitudes 2.0 VPP maximum
Output Level +2dBm nominal
Total Harmonic Distortion 0.5% maximum
Output Impedance 10k ohm
Speaker
Office area in Factory
AUX POWER (+)
(+12VDC @ 1A)
AUX SPEAKER (-)
AUX SPEAKER (+)
BTN SENSE GND
LINE OUT (-)
LINE OUT (+)
BUTTON LED (-)
AUX POWER (-)
RELAY COM
RELAY NO
BUTTON LED (+)
BTN SENSE
J10
J9
Amplifier
Factory Floor
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Installing the Singlewire-enabled Speaker 28
Set Up and Test the Speaker
2.2.9 Confirm that the Speaker is Operational and Linked to the Network
After connecting the speaker to the 802.3af compliant Ethernet hub, the LEDs on the speaker face
confirm that the speaker is operational and linked to the network.
Figure 2-7. Status and Activity LEDs
Network 
Link/Activity
(Yellow)
Speaker
Status
(Green)
2.2.10 Status LED
After supplying power to the speaker:
1. The green power/status LED and the yellow network LED comes on immediately.
Note
If the board is set to use DHCP and there is not a DHCP server available on the network, it
will try five times with a three second delay between tries and eventually fall back to the
programmed static IP address (by default 10.10.10.10). This process will take approximately
80 seconds.
2.2.11 Link LED
Operations Guide
●
The Link LED is illuminated when the network link to the speaker is established.
●
The Link LED blinks to indicate network traffic.
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Set Up and Test the Speaker
2.2.12 Confirm the IP Address, Test the Audio, and Check the Volume
2.2.13 Reset Test Function Management (RTFM) Button
When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) button (Figure 2-8) on the speaker face to announce and confirm the
speaker’s IP Address, test that the audio is working, and check the volume.1
Figure 2-8. RTFM Button
RTFM button
To announce a speaker’s current IP address:
1. Press and release the RTFM button within a five second window1.
2. When you hear the IP address announcement, check the speaker volume.
Note
The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or
default to 10.10.10.10 if a DHCP server is not present).
Note
Pressing and holding the RTFM button for longer than five seconds will restore the speaker
to the factory default settings.
1.The Restore Factory Defaults and Announce IP Address functions will only work once the
speaker has successfully retrieved its configuration file from the InformaCast Server.
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Set Up and Test the Speaker
2.2.14 Adjust the Volume
To adjust the speaker volume, turn the Volume control dial (Figure 2-9) on the speaker face.
Note
The Singlewire-enabled Speaker has two volume controls: Networked-based (as controlled
by the Singlewire protocol from InformaCast) and External (volume knob).
Figure 2-9. Volume Control
Volume control dial
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Set Up and Test the Speaker
2.2.15 Using the Microphone
During an active call, the microphone can be used to “talk” to someone at a pre-configured IP phone
extension. See Figure 2-10.
Figure 2-10. Microphone
Microphone
To set the factory default settings:
1. Press and hold the RTFM button for more than five seconds.
2. The speaker announces that it is restoring the factory default settings.
Note
Operations Guide
The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or
default to 10.10.10.10 if a DHCP server is not present).
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Set Up and Test the Speaker
2.2.16 How to Set the Factory Default Settings
2.2.17 RTFM Button
When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) button (Figure 2-11) on the speaker face to set the factory default settings.
Figure 2-11. RTFM Button
RTFM button
To set the factory default settings:
1. Press and hold the RTFM button for more than five seconds.
2. The speaker announces that it is restoring the factory default settings.
The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to
10.10.10.10 if a DHCP server is not present).
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Installing the Singlewire-enabled Speaker 33
Configure the Speaker Parameters
2.3 Configure the Speaker Parameters
To configure the speaker online, use a standard web browser.
Configuration of the speaker is taken care of by the InformaCast server. If an InformaCast server can
not be found, the speaker will return to factory defaults as shown in Table 2-3.
Table 2-3. Factory Network Default Settings—Default of Network
Parameter
Factory Default Setting
IP Addressing
DHCP
a
IP Address
10.10.10.10
Web Access Username
admin
Web Access Password
admin
Subnet Mask
a
255.0.0.0
a
10.0.0.1
Default Gateway
a. Default if there is not a DHCP server present.
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Installing the Singlewire-enabled Speaker 34
Configure the Speaker Parameters
2.3.1 Singlewire-enabled Speaker Web Page Navigation
Table 2-4 shows the navigation buttons that you will see on every Singlewire-enabled Speaker web
page.
Table 2-4. V2 Paging Amplifier Web Page Navigation
Web Page Item
Description
Link to the Home page.
Link to the Clock Configuration page.a
Link to the Update Firmware page.
a.This page is used only if the CyberData Clock Kit is installed.
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Installing the Singlewire-enabled Speaker 35
Configure the Speaker Parameters
2.3.2 Log in to the Configuration Home Page
1. Open your browser to the Singlewire-enabled Speaker IP address. This can be found within the
InformaCast Server Test Menu.
Note
If the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
Note
Make sure that the PC is on the same IP network as the Singlewire-enabled Speaker.
2. When prompted, use the following default Web Access Username and Web Access
Password to access the Home Page (Figure 2-12):
Web Access Username: admin
Web Access Password: admin
Figure 2-12. Home Page
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Installing the Singlewire-enabled Speaker 36
Configure the Speaker Parameters
3. On the Home Page, review the setup details described in Table 2-5.
Table 2-5. Home Page Overview
Web Page Item
Description
Device Settings
Change Username
Type in this field to change the username (25 character limit).
Change Password
Type in this field to change the password (19 character limit).
Re-enter Password
Type the password again in this field to confirm the new password
(19 character limit).
Current Settings
Serial Number
Shows the device serial number.
Mac Address
Shows the device Mac address.
Firmware Version
Shows the current firmware version.
IP Addressing
Shows the current IP addressing setting (DHCP or Static).
IP Address
Shows the current IP address.
Subnet Mask
Shows the current subnet mask address.
DNS Server 1
Shows the current DNS Server 1 address.
DNS Server 2
Shows the current DNS Server 2 address.
Boot Time
Shows the boot time.
Current Time
Shows the current time.
InformaCast Server
Shows the InformaCast Server IP address.
Configuration File
Shows the configuration file.
B’casts Accepted
Shows the number of B’casts accepted.
B’casts Rejected
Shows the number of B’casts rejected.
B’casts Active
Shows the number of active B’casts.
RTP Packets Rx’d
Shows the number of RTP packets Rx’d.
Clock Status
Shows the current clock status.
Clock Firmware
Shows the current clock firmware version.
Beep on Initialization
When Yes is selected, you will hear a beep when the device
initializes.
Button Lit When Idle
When selected, the Remote Call Button LED remains lit when idle.
Blink Button While Recording
When selected, the Remote Call Button LED blinks while a call is in
progress.
Activate Relay While Recording
When selected, the relay will activate while a call is in progress.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
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Configuring the Clock
2.4 Configuring the Clock
1. Click the Clock Config button to open the Clock Configuration page. See Figure 2-14.
Figure 2-13. Clock ConfigurationPage
Note
Operations Guide
The Clock Configuration page is always visible. If a clock is not installed, the Clock Status
will indicate NOT INSTALLED. Otherwise it shows INSTALLED.
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Configuring the Clock
Table 2-6 shows the web page items on the NTP Server and Clock Configuration page.
Table 2-6. NTP Server and Clock Configuration
Web Page Item
Description
Clock Status
Displays the current clock status.
Clock Firmware
Displays the current clock firmware version.
Clock Settings
Clock Brightness (0-14)
Allows you to select the clock brightness level (0-14) 
(2 character limit)
Use Ambient Light Sensor
Enables or disables the ambient light sensor.
Clock Color Type
Allows you to select the clock colon type (Off, On, or
Blink)
Clock Time Format
Allows you to select the clock format (12 or 24 hour)
Current Time
Current Time in 24 hour format (HHMMSS)
Allows you to input the current time in the 24 hour format.
(6 character limit)
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
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Installing the Singlewire-enabled Speaker 39
Upgrade the Firmware and Reboot the Singlewire-enabled Speaker
2.5 Upgrade the Firmware and Reboot the Singlewireenabled Speaker
2.5.1 Upgrade the Firmware
To upload the firmware from your computer:
1. Retrieve the latest Singlewire-enabled Speaker firmware from the Singlewire-enabled Speaker
Downloads page at the following website:
http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeakerptt/downloads.html
2. Unzip the Singlewire-enabled Speaker version file. This file may contain the following items:
•
Firmware file
•
Release notes
3. Log in to the Singlewire-enabled Speaker home page as instructed in Section 2.3.2, "Log in to
the Configuration Home Page".
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Installing the Singlewire-enabled Speaker 40
Upgrade the Firmware and Reboot the Singlewire-enabled Speaker
4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-14.
Figure 2-14. Firmware Upgrade Page
5. Click Browse, and then navigate to the location of the Singlewire-enabled Speaker firmware file.
6. Click Submit.
Operations Guide
Note
This starts the upload process. Once the Singlewire-enabled Speaker has uploaded the file,
the Uploading Firmware countdown page appears, indicating that the firmware is being
written to flash. The Singlewire-enabled Speaker will automatically reboot when the upload
is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The
uploaded firmware filename should be displayed in the system configuration (indicating
successful upload and reboot).
Note
The way that the integrity of the configuration file is validated has changed. There is no
problem with updating the firmware but if you downgrade (or downgrade, make some
changes, and then upgrade again) the device may think that the configuration is corrupt and
restore defaults.
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Upgrade the Firmware and Reboot the Singlewire-enabled Speaker
Table 2-7 shows the web page items on the Upgrade Firmware page.
Table 2-7. Firmware Upgrade Settings
Description
Web Page Item
File Upload
Firmware Version
Shows the current firmware version.
Please specify a file
Refer to the Browse button description.
Use the Browse button to navigate to the location of the
firmware file that you want to submit.
Click on the Submit button to automatically submit the
selected firmware and reboot the system.
Click on the Reboot button to reboot the system.
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Installing the Singlewire-enabled Speaker 42
Upgrade the Firmware and Reboot the Singlewire-enabled Speaker
2.5.2 Reboot the Singlewire-enabled Speaker
To reboot a Singlewire-enabled Speaker, log in to the web page as instructed in Section 2.3.2, "Log
in to the Configuration Home Page".
1. Click Update Firmware to open the Upgrade Firmware page (Figure 2-15).
Figure 2-15. Reboot System Section
Reboot
2. Click Reboot. A normal restart will occur and you will see the following Reboot page.
Figure 2-16. Reboot Page
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Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
2.6 Identifying and Testing a Ceiling Speaker when Using
InformaCast 8.1 or Later
This section describes the basic process for identifying and testing the CyberData IP Ceiling speaker
when using Singlewire's InformaCast software version 4.0 or later.
Note
If you have questions or need help, please consult your InformaCast documentation and or
contact the CyberData support team.
Note
CyberData's support is limited to IP endpoint functionality when used with an InformaCast
system.
To add the Singlewire-enabled Speaker to the InformaCast server:
1. Click Edit IP Speakers on the Main Screen of the Singlewire Informacast Server Web
Interface.
Figure 2-17. Main Screen of the Singlewire InformaCast Server Web Interface
Edit IP Speakers
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Installing the Singlewire-enabled Speaker 44
Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
2. On the IP Speaker Configuration page, InformaCast will indicate that it has detected new
speakers. Click View.
Figure 2-18. IP Speaker Configuration Page
InformaCast has detected new speakers.
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Installing the Singlewire-enabled Speaker 45
Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
3. The IP Speaker Configuration page will show four newly detected speakers. Click Test.
Figure 2-19. IP Speaker Configuration Page
Test
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Installing the Singlewire-enabled Speaker 46
Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
4. On the Test IP Speaker page, Enter a number into the Test duration field.
5. Click Test.
6. You will hear a tone from the speaker being testing.
7. After the test, click Cancel to return to the IP Configuration page.
Figure 2-20. Test IP Speaker Page
Test duration
Operations Guide
View Speaker’s Status Page
Cancel
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Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
8. On the IP Speaker Configuration page, Click Add to add a speaker to the InformaCast server.
Figure 2-21. IP Configuration Page
Add
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Installing the Singlewire-enabled Speaker 48
Identifying and Testing a Ceiling Speaker when Using InformaCast 8.1 or Later
9. On the Add IP Speaker page, Fill out appropriate fields and click Add.
Figure 2-22. Add IP Speaker Page
Add
Your speaker is now registered to the InformaCast server. You now can configure this device as part
of the InformaCast system setup as required.
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Appendix A: Mounting the Speaker
A.1 Mount the Speaker
Before you mount the speaker, make sure that you have received all the parts for each speaker.
Refer to Table A-1 and Table A-2.
Table A-1. Drop Ceiling Mounting Components (Part of the Accessory Kit)
Quantity
Part Name
3
#8 Nylon Thumb Nuts
3
#8 Fender Washers
3
8-32 x 1 1/4" Mounting Screws
Illustration
Table A-2. Drywall Mounting Components (Part of the Accessory Kit)
Operations Guide
Quantity
Part Name
3
Plastic Ribbed Anchors
3
#8 Sheet Metal Screws
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Mount the Speaker
To mount the speaker:
1. Use the TEMPLATE to cut the speaker hole and prepare holes for the screws (Figure A-1). This
template is located on the back page of the Installation Quick Reference Guide that is delivered
with each speaker.
Figure A-1. VoIP Speaker Assembly
Dry Wall Mounting Kit
Plastic Ribberd Anchor (3x)
#8 Nylon Thumb Nut (3x)
#8 Fender Washer (3x)
*Ceiling Tile or Dry Wall
*Optional Reinforcement Mount
P/N: 010991A (Sold Seperately)
Template
Speaker
VoIP V2Assembly
Speaker
Assembly
Dry Wall Mounting Kit
#6 Screw (3x)
Ceiling Mounting Screw
#8-32x1 1/4" (3X)
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Mount the Speaker
2. Plug the Ethernet cable into the Speaker Assembly. Section 2.2.9, "Confirm that the Speaker is
Operational and Linked to the Network" explains how the Link and Status LEDs work.
3. At this point:
•
For drop ceiling mounting, position the VoIP SPEAKER ASSEMBLY in the ceiling so that its
screw holes align with those you prepared.
•
For drywall mounting, place the three PLASTIC RIBBED ANCHORS in the holes you prepared,
and position the VoIP SPEAKER ASSEMBLY over them, aligning the screw holes in the
assembly with the anchors.
4. To fasten the speaker:
•
For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON
THUMB NUTS, and #8 FENDER WASHERS to secure the speaker.
Note
•
Operations Guide
For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number
010991A).
For drywall mounting, use the three #8 SHEET METAL SCREWS to secure the speaker.
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Appendix B: Troubleshooting/Technical
Support
Frequently Asked Questions (FAQ)
To see a list of frequently asked questions, go to the following URL:
http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeakerptt/faqs.html
Documentation
The documentation for this product is released in an English language version only. You can
download PDF copies of CyberData product documentation by going to the following URL:
http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeakerptt/docs.html
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Contact Information
B.1 Contact Information
Contact
CyberData Corporation
3 Justin Court
Monterey, CA 93940 USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales
Sales 831-373-2601 Extension 334
Technical 
Support
The fastest way to get technical support for your VoIP product is to submit a VoIP Technical
Support form at the following website:
http://support.cyberdata.net/
The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most
importantly, the Support Form tells us which PBX system and software version that you are
using, the make and model of the switch, and other important information. This information is
essential for troubleshooting. Please also include as much detail as possible in the Comments
section of the Support Form.
Phone: (831) 373-2601, Ext. 333
Email: support@cyberdata.net
Returned
Materials
Authorization
To return the product, contact the Returned Materials Authorization (RMA) department:
Phone: 831-373-2601, Extension 136
Email: RMA@CyberData.net
When returning a product to CyberData, an approved CyberData RMA number must be printed
on the outside of the original shipping package. Also, RMA numbers require an active VoIP
Technical Support ticket number. A product will not be accepted for return without an approved
RMA number. Send the product, in its original package, to the following address:
CyberData Corporation
3 Justin Court 
Monterey, CA 93940 
Attention: RMA "your RMA number"
RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA
Status form at the following web address:
http://support.cyberdata.net/
B.2 Warranty and RMA Information
The most recent warranty and RMA information is available at the following website address:
http://support.cyberdata.net/
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Index
device configuration 21
dimensions 4, 5
downgrading (may restore factory defaults) 40
drivers 52
drop ceiling mounting of speaker 51
drywall mounting of speaker 51
Symbols
#8 fender washers 49, 51
#8 nylon thumb nuts 49, 51
#8 sheet metal screws 49, 51
Numerics
E
8-32 x 1 1/4" mounting screws 49, 51
Ethernet cable 51
A
F
address, configuration login 35
adjusting volume 29
ambient operating temperature 4
announcing a speaker’s IP address 29, 31, 32
audio test 29
factory default settings
how to set 31, 32
faqs 52
features 3
firmware
downgrading (may restore factory defaults) 40
where to get the latest firmware 39
firmware upgrade parameters 41
frequently asked questions (faqs) 52
C
clock configuration 38
clock configuration page 37
clock status 37
configurable parameters 36
configuration
device 21
using Web interface 33
configuration home page 35
confirming IP address 29
contact information 53
contact information for CyberData 53
CyberData contact information 53
CyberData support limited to IP endpoint functionality 43
D
default
gateway 21, 33
IP address 21, 33
subnet mask 21, 33
username and password 21, 33
web login username and password 35
default gateway 21, 33
default login address 35
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H
home page 35
I
identifying the speaker (when using InformaCast 4.0) 43
identifying your product 2
illustration of speaker mounting process 49
InformaCast
Add IP Speaker Page 48
IP Speaker Configuration page 44
Test IP Speaker Page 46
testing and identifying a Singlewire-enabled ceiling
speaker 43
InformaCast needs to be 4.0 or higher 1
installation, typical speaker system 3
IP address 21, 33
IP addressing
default
IP addressing setting 21, 33
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55
L
R
link LED 51
log in address 35
reboot 41
rebooting the Singlewire-enabled speaker 42
Reset Test Function Management (RTFM) switch 29, 32
restoring the factory default settings 31, 32
RMA returned materials authorization 53
RMA status 53
RTFM switch 29, 32
M
mounting a speaker 49
S
N
sales 53
Second Speaker Setup 26
sensitivity 4
service 53
Singlewire Informacast Server Web Interface 43
Singlewire-enabled Ceiling Speaker
how to identify 2
Singlewire-enabled Speaker
installation 1, 3
Singlewire-enabled Speaker (with PoE Injector) to a
802.3af Compliant PoE Switch 23
Singlewire-enabled Speaker to a 802.3af Compliant PoE
Switch 22
Singlewire-enabled Speaker with Extra Speaker
Connection 26
Singlewire-enabled Speaker with Line Out 27
speaker configuration page
configurable parameters 36
status LED 51
subnet mask 21, 33
navigation (web page) 34
navigation table 34
network link activity, verifying 28
NTP server 38
O
output 4
overview 1
P
parts
#8 fender washers 49
#8 nylon thumb nuts 49
#8 sheet metal screws 49
8-32 x 1 1/4" mounting screws 49
plastic ribbed anchors 49
password
login 35
restoring the default 21, 33
pdf copies 52
plastic ribbed anchors 49, 51
port baud rate 4
power requirement 4
power, connecting to speaker 22
product
configuring 33
mounting 49
parts list 20
product features 3
product overview 1
product features 3
product specifications 4
product specifications 4
Operations Guide
T
tech support 53
technical support 52
technical support, contact information 53
template for speaker and screw holes 50
testing audio 29
testing the speaker (when using InformaCast 4.0) 43
typical system installation 3
U
username
default for web configuration access 35
restoring the default 21, 33
utilities 52
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V
verifying
network link and activity 28
power on to speaker 28
VoIP speaker assembly 51
volume, adjusting 29
W
warranty policy at CyberData 53
web access password 21, 33
web access username 21, 33
web configuration log in address 35
web page
navigation 34
web page navigation 34
web-based speaker configuration 33
weight 4
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