CyberData | 011092 | Quick Start Guide | Cyberdata 011092 V2 VoIP Paging Server (Replacement Product Below) Quick Start Guide

Cyberdata 011092 V2 VoIP Paging Server (Replacement Product Below) Quick Start Guide
VoIP V2 Paging Server
Quick Start Guide
1.0 Out-of-Box and Prior to Final Installation
1.1. Verify that you have received all of the parts listed on the Installation Quick
Reference placemat.
1.2. Download the current manual, otherwise known as an Operation Guide,
which is available on the Documentation page at the following website
address:
http://www.cyberdata.net/products/voip/digitalanalog/pagingserverv2/docs.html
Note
You can also navigate to the Documentation page by going to
www.CyberData.net and following the steps that are indicated by
the following figures:
1
2
3
2.0 Select Power Source
PoE Switch
PoE Injector
Set PoE power type to Class 0 = 15.4W
CAT6 cable recommended—
for longer distances
Be sure you are using a non-PoE switch or port
Make sure port is not in trunk mode
Set port to full duplex/ 100mbps
Spanning Tree Protocol (STP) must be disabled or Portfast enabled
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3.0 Power Test
3.1. Plug in the CyberData device and monitor the LED activity on the front of
the device. See the following figure:
Link
(GREEN/AMBER LED)
Activity
(GREEN LED)
Status
(GREEN/BLUE LED)
Paging
(GREEN LED)
3.2. The round, GREEN/BLUE Status LED on the front of the Paging Server
comes on indicating that the power is on. Once the device has been
initialized, this LED blinks at one second intervals.
The square, GREEN/AMBER Link LED above the Ethernet port indicates
that the network connection has been established. The Link LED changes
color to confirm the auto-negotiated connection speed:
• The Link LED is GREEN at 10 Mbps.
• The Link LED is AMBER at 100 Mbps.
The GREEN Paging LED comes on after the device is booted and initialized.
This light blinks when a page is in progress. You can disable Beep on
Initialization on the Device Configuration page.
The square, GREEN Activity LED blinks when there is network traffic.
If there is no DHCP server available on the network, it will try 12 times with
a three second delay between tries and eventually fall back to the
programmed static IP address (by default 10.10.10.10). This process will
take approximately 80 seconds.
3.3. When the device has completed the initialization process, briefly press and
then quickly release the RTFM switch to announce the IP address.
This concludes the power test. Go to Section 4.0, "Connecting to a Network
in a Test Environment".
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4.0 Connecting to a Network in a Test Environment
Note
The following connections are usually needed for this procedure:
• PC
• PoE switch or injector
• CyberData device
4.1. In a test environment, use a PC that is connected to the same switch as a
single CyberData device. Note the subnet of the test PC.
4.2. Use the CyberData Discovery Utility program to locate the device on the
network. You can download the Discovery Utility program from the
following website address:
http://www.cyberdata.net/support/voip/discovery_utility.html
4.3. Wait for initialization to complete before using the Discovery Utility
program to scan for a device. The device will show the current IP address,
MAC address, and serial number.
4.4. Select the device.
Note
If the IP address of the device is in the same subnet of the PC, then
go to Step 4.7.
4.5. If the IP address of the device is different from the subnet of the PC, then
complete the following steps:
4.5.1. Click the Details tab.
4.5.2. Click Adv. Config to manually configure settings with an available IP
address in the same subnet.
Note A gateway address of 0.0.0.0 or a subnet address of
255.255.255.255 will prompt you to enter a valid address.
4.5.3. Click OK after you are finished making changes.
4.6. A dialog box will prompt you to click OK after confirming the configuration
changes and will ask you to wait while the device reboots. Please wait for
the device to power up and wait for the Discovery Utility program to find
the device on the network.
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4.7. After the Discovery Utility program has located the device on the network,
click Launch Browser . When the IP address matches the subnet of the PC
that you are using to access the device, the Discovery Utility program will
be able to launch the browser window which is configured to the device’s IP
address.
4.8. Log on to the web interface by using the default username (admin) and
password (admin) to configure the device.
4.9. Perform an audio test by pressing the Test Audio button that is located at
the bottom of the Device Configuration page. If the audio test message is
clearly audible, then your CyberData device is functioning properly.
4.10. The device is now ready to be set for your desired network configuration.
You may reference our IP-PBX specific configurations at the following
website address:
http://www.cyberdata.net/support/server/index.html
5.0 Contacting CyberData VoIP Technical Support
For quality assurance purposes, we ask that you please visit our website and
complete our Support form which is available at the following website address:
http://www.cyberdata.net/support/contactsupportvoip.html
Note
You can also navigate through menus to the Support form by going to
www.CyberData.net as shown in the following figure:
The Support form initiates a ticket which CyberData uses for tracking customer
requests. Most importantly, the Support form tells us which PBX system and
software version that you are using, the make and model of the switch, and other
important information. This information is essential for troubleshooting. Please
also include as much detail as possible in the Comments section of the Support
form.
Requests for Returned Materials Authorization (RMA) numbers require an active
VoIP Technical Support ticket number. A product will not be accepted for return
without an approved RMA number.
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