Taylor | Model 358/359 | Owner Manual | Taylor Model 358/359 User manual

Taylor Model 358/359 User manual
OPERATOR’S 
MANUAL
Model 358 & 359
Thick Shake Freezers
Original Operating Instructions
056788-M
8/2/10 (Original Publication)
(Updated 7/17/18)
Complete this page for quick reference when service is required:
Taylor Distributor: __________________________________________________________
Address:_________________________________________________________________
Phone: __________________________________________________________________
Service: _________________________________________________________________
Parts: ___________________________________________________________________
Date of Installation: ________________________________________________________
Information found on the data label:
Model Number: ___________________________________________________________
Serial Number: ____________________________________________________________
Electrical Specs:
Voltage__________________ Cycle__________
Phase__________________________________
Maximum Fuse Size: ______________________________________________________ A
Minimum Wire Ampacity: ___________________________________________________ A
Note: Continuing research results in steady improvements; therefore, information in this manual is subject to change
without notice.
Note: Only instructions originating from the factory or its authorized translation representative(s) are considered to be
the original set of instructions.
© 2010 Taylor Company
056788-M
Any unauthorized reproduction, disclosure, or distribution of copies by any person of any portion of this work may be
a violation of copyright law of the United States of America and other countries, could result in the awarding of
statutory damages of up to $250,000 (17 USC 504) for infringement, and may result in further civil and criminal
penalties. All rights reserved.
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072
Table of Contents
Section 1: To the Installer
Installer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Air-Cooled Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Electrical Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Beater Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Refrigerant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Section 2: To the Operator
Compressor Warranty Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Section 3: Safety
Section 4: Operator Parts Identification
Model 358 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Model 359 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Beater and Door Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Section 5: User Interface
Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Indicator Light - MIX OUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Air Tube. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Section 6: Operating Procedures
Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Sanitizing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Priming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Closing Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Draining Product from Freezing Cylinder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Brush Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Section 7: Operator Checklist
During Cleaning and Sanitizing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Troubleshooting Bacterial Count. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Regular Maintenance Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Winter Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
056788-M
i
Table of Contents
Section 8: Troubleshooting Guide
Section 9: Parts Replacement Schedule
Section 10: Limited Warranty on Equipment
Section 11: Limited Warranty on Parts
ii
056788-M
To the Installer
Section 1
The following information has been included in the
manual as safety and regulatory guidelines. For complete
installation instructions, please see the Installation
Checklist.
Installer Safety
1
Site Preparation
!
IMPORTANT! In all areas of the world,
equipment should be installed in accordance with
existing local codes. Please contact your local authorities
if you have any questions.
Care should be taken to ensure that all basic safety
practices are followed during the installation and
servicing activities related to the installation and service
of Taylor equipment.
• Only authorized Taylor service personnel should
perform installation and repairs on the equipment.
• Authorized service personnel should consult
OSHA Standard 29CFRI910.147 or the applicable code of the local area for the industry standards on lockout/tagout procedures before
beginning any installation or repairs.
• Authorized service personnel must ensure that
the proper PPE is available and worn when
required during installation and service.
• Authorized service personnel must remove all
metal jewelry, rings, and watches before working on electrical equipment.
DANGER! The main power supply(s) to the
freezer must be disconnected prior to performing any
repairs. Failure to follow this instruction may result in
personal injury or death from electrical shock or
hazardous moving parts as well as poor performance or
damage to the equipment.
Note: All repairs must be performed by an authorized
Taylor service Technician.
To the Installer
WARNING! This unit has many sharp edges
that can cause severe injuries.
Review the area where the unit will be installed before
uncrating the unit. Make sure all possible hazards to the
user or equipment have been addressed.
!
WARNING! Only install this machine in a
location where its use and maintenance is restricted to
trained personnel. Failure to comply may result in
personal injury.
For Indoor Use Only: This unit is designed to operate
indoors, under normal ambient temperatures of 70°F to
75°F (21°C to 24°C). The freezer has successfully
performed in high ambient temperatures of 104°F (40°C)
at reduced capacities.
WARNING! This unit must NOT be installed in
an area where a water jet or hose can be used. NEVER
use a water jet or hose to rinse or clean the unit. Failure
to follow this instruction may result in electrocution.
CAUTION! This unit must be installed on a
level surface to avoid the hazard of tipping. Extreme care
should be taken in moving this equipment for any reason.
Two or more persons are required to safely move this
unit. Failure to comply may result in personal injury or
equipment damage.
Uncrate the unit and inspect it for damage. Report any
damage to your Taylor Distributor.
This piece of equipment is made in the USA and has
USA sizes of hardware. All metric conversions are
approximate and vary in size.
Models 358 & 359
1-1
TO THE INSTALLER
Air-Cooled Units
Do not obstruct air intake and discharge openings:
Air cooled units require a minimum of 3 in. (76 mm) of
clearance around all sides of the freezers and 3-1/2 in. 
(89 mm) on the bottom.
1
!
•
Model 359 Only: Installation of air deflector is required.
Failure to allow adequate clearance can reduce the
refrigeration capacity of the freezers and possibly cause
permanent damage to the compressors.
•
Electrical Connections
In the United States, this equipment is intended to be
installed in accordance with the National Electrical Code
(NEC), ANSI/NFPA 70-1987. The purpose of the NEC
code is the practical safeguarding of persons and
property from hazards arising from the use of electricity.
This code contains provisions considered necessary for
safety. In all other areas of the world, equipment should
be installed in accordance with the existing local codes.
Please contact your local authorities.
•
FOLLOW YOUR LOCAL ELECTRICAL CODES!
Each unit requires one power supply for each data label
on the unit. Check the data label on the freezer for
branch circuit overcurrent protection or fuse, circuit
ampacity, and other electrical specifications. Refer to the
wiring diagram provided inside of the electrical box, for
proper power connections.
•
IMPORTANT!
Stationary appliances which are not equipped
with a power cord and a plug or another device
to disconnect the appliance from the power
source must have an all-pole disconnecting
device with a contact gap of at least 0.12 in. (3
mm) installed in the external installation.
Appliances that are permanently connected to
fixed wiring and for which leakage currents may
exceed 10 mA, particularly when disconnected
or not used for long periods, or during initial
installation, shall have protective devices, such
as a GFI, to protect against the leakage of current, installed by the authorized personnel to the
local codes.
Supply cords used with this unit shall be oilresistant, sheathed flexible cable not lighter
than ordinary polychloroprene or other equivalent synthetic elastomer-sheathed cord (code
designation 60245 IEC 57) installed with the
proper cord anchorage to relieve conductors
from strain, including twisting, at the terminals
and protect the insulation of the conductors
from abrasion.
If the supply cord is damaged, it must be
replaced by the manufacturer, its service agent,
or similarly qualified person, in order to avoid a
hazard.
Beater Rotation
WARNING! This equipment must be properly
grounded! Failure to do so can result in severe personal
injury from electrical shock!
Note: The following procedures must be performed by
an authorized Taylor service technician.
IMPORTANT! Beater rotation must be
clockwise as viewed looking into the freezing cylinder.
IMPORTANT! This equipment is provided with
an equipotential grounding lug that is to be properly
attached to the rear of the frame by the authorized
installer. The installation location is marked by the
equipotential bonding symbol (5021 of IEC 60417- 1) on
the removable panel and the frame.
1-2
To correct the rotation on a three-phase unit, interchange
any two incoming power supply lines at the freezer main
terminal block only.
To correct rotation on a single-phase unit, change the
leads inside the beater motor. (Follow the diagram
printed on the motor.)
Models 358 & 359
To the Installer
TO THE INSTALLER
Electrical connections are made directly to the terminal
block provided in the small junction box located behind
the left side panel on the bottom of the frame.
!
WARNING! R404A refrigerant used in
conjunction with polyolester oils is extremely moisture
absorbent. When opening a refrigeration system, the
maximum time the system is open must not exceed 15
minutes. Cap all open tubing to prevent humid air or
water from being absorbed by the oil.
Refrigerant
CAUTION! In consideration of our
environment, Taylor uses only earth-friendly HFC
refrigerants. The HFC refrigerant used in this unit is
R404A. This refrigerant is generally considered nontoxic
and nonflammable, with an ozone depleting potential
(ODP) of zero (0). However, any gas under pressure is
potentially hazardous and must be handled with caution.
Never fill any refrigerant cylinder completely with liquid.
Filling the cylinder to approximately 80% will allow for
normal expansion.
!
CAUTION! Use only R404A refrigerant that
conforms to the AHRI standard 700 specification. The
use of any other refrigerant may expose users and
operators to unexpected safety hazards.
WARNING! Refrigerant liquid sprayed onto
the skin may cause serious damage to tissue. Keep eyes
and skin protected. If refrigerant burns should occur,
flush immediately with cold water. If burns are severe,
apply ice packs and contact a physician immediately.
NOTICE! Taylor reminds technicians to be
cautious of government laws regarding refrigerant
recovery, recycling, and reclaiming systems. If you have
any questions regarding these laws, please contact the
factory service department.


To the Installer
Models 358 & 359
1-3
1
TO THE INSTALLER
Notes:
1
1-4
Models 358 & 359
To the Installer
To the Operator
Section 2
Your freezers have been carefully engineered and
manufactured to give you dependable operation. These
units, when properly operated and cared for, will produce
a consistent quality product. Like all mechanical
products, they will require cleaning and maintenance. A
minimum amount of care and attention is necessary if the
operating procedures outlined in this manual are followed
closely.
This Operator's Manual should be read before operating
or performing any maintenance on your equipment.
Your Taylor freezer will not eventually compensate and
correct for any errors during the setup or filling
operations. Thus, the initial assembly and priming
procedures are of extreme importance. It is strongly
recommended that all personnel responsible for the
equipment's operation study these procedures together
in order to be properly trained and to make sure that no
misunderstandings exist.
In the event you should require technical assistance,
please contact your local authorized Taylor distributor.
Note: Your Taylor warranty is valid only if the parts are
authorized Taylor parts, purchased from the local
authorized Taylor distributor, and only if all required
service work is provided by an authorized Taylor service
technician. Taylor reserves the right to deny warranty
claims on units or parts if unapproved parts or incorrect
refrigerant were installed in the unit, system modifications
were performed beyond factory recommendations, or it is
determined that the failure was caused by abuse,
misuse, neglect, or failure to follow all operating
instructions. For full details of your Taylor Warranty,
please see the Limited warranty section in this manual.
Note: Constant research results in steady
improvements; therefore, information in this manual is
subject to change without notice.
IMPORTANT! If the crossed out waste
container symbol is affixed to this product, it signifies that
this product is compliant with the EU Directive as well as
other similar legislation in effect after August 13, 2005.
Therefore, it must be collected separately after its use is
To the Operator
completed, and cannot be disposed as unsorted
municipal waste. The user is responsible for returning the
product to the appropriate collection facility, as specified
by your local code.
For additional information regarding applicable local
laws, please contact the municipal facility and/or local
distributor.
2
Compressor Warranty Disclaimer
The refrigeration compressor(s) on this unit are
warranted for the term stated in the Limited Warranty
section in this manual. However, due to the Montreal
Protocol and the U.S. Clean Air Act Amendments of
1990, many new refrigerants are being tested and
developed, thus seeking their way into the service
industry. Some of these new refrigerants are being
advertised as drop-in replacements for numerous
applications. It should be noted that in the event of
ordinary service to this unit's refrigeration system, only
the refrigerant specified on the affixed data label
should be used. The unauthorized use of alternate
refrigerants will void your Taylor compressor warranty. It
is the unit owner's responsibility to make this fact known
to any technician he employs.
It should also be noted that Taylor does not warrant the
refrigerant used in its equipment. For example, if the
refrigerant is lost during the course of ordinary service to
this machine, Taylor has no obligation to either supply or
provide its replacement either at billable or unbillable
terms. Taylor does have the obligation to recommend a
suitable replacement if the original refrigerant is banned,
obsoleted, or no longer available during the five-year
warranty of the compressor.
Taylor will continue to monitor the industry and test new
alternates as they are being developed. Should a new
alternate prove, through our testing, that it would be
accepted as a drop-in replacement, then the above
disclaimer would become null and void. To find out the
current status of an alternate refrigerant as it relates to
your compressor warranty, call the local Taylor distributor
or the Taylor factory. Be prepared to provide the 
model/serial number of the unit in question.
Models 358 & 359
2-1
TO THE OPERATOR
Notes:
2
2-2
Models 358 & 359
To the Operator
Safety
Section 3
We, at Taylor Company, are concerned about the safety
of the operator when he or she comes in contact with the
freezer and its parts. Taylor has gone to extreme efforts
to design and manufacture built-in safety features to
protect both you and the service technician. As an
example, warning labels have been attached to the
freezer to further point out safety precautions to the
operator.
!
CAUTION! Failure to adhere to the following
safety precautions may result in severe personal injury.
Failure to comply with these warnings may damage the
machine and its components. Component damage will
result in part replacement expense and service repair
expense.
IMPORTANT! This equipment is provided with
an equipotential grounding lug that is to be properly
attached to the rear of the frame by the authorized
installer. The installation location is marked by the
equipotential bonding symbol (5021 of IEC 60417- 1) on
the removable panel and the frame.
Failure to follow these instructions may result in
electrocution. Contact your local authorized Taylor
Distributor for service.
•
•
NOTICE! DO NOT operate the freezer without
reading the Operator Manual. Failure to follow this
instruction may result in equipment damage, poor freezer
performance, health hazards, or personal injury.
•
•
•
!
IMPORTANT! This appliance is to be used
only by trained personnel. It is not intended for use by
children or people with reduced physical, sensory, or
mental capabilities, or lack of experience and knowledge,
unless given supervision or instruction concerning the
use of the appliance by a person responsible for their
safety. Children should be supervised to ensure that they
do not play with the appliance.
•
•
•
Safety
Models 358 & 359
3
WARNING! Avoid injury
DO NOT operate the freezer unless it is properly
grounded.
DO NOT operate freezer with larger fuses than
specified on the data label.
All repairs must be performed by an authorized
Taylor service technician.
The main power supplies to machine must be
disconnected prior to performing repairs.
For Cord-Connected Units: Only authorized
Taylor service technicians or licensed
electricians may install a plug or replacement
cord on the unit.
Stationary appliances which are not equipped
with a power cord and a plug or another device
to disconnect the appliance from the power
source must have an all-pole disconnecting
device with a contact gap of at least 0.12 in. (3
mm) installed in the external installation.
Appliances that are permanently connected to
fixed wiring and for which leakage currents may
exceed 10 mA, particularly when disconnected
or not used for long periods, or during initial
installation, shall have protective devices such
as a GFI to protect against the leakage of
current, installed by the authorized personnel to
the local codes.
Supply cords used with this unit shall be oilresistant, sheathed flexible cable not lighter
than ordinary polychloroprene or other
3-1
SAFETY
•
3
equivalent synthetic elastomer-sheathed cord
(code designation 60245 IEC 57) installed with
the proper cord anchorage to relieve conductors
from strain, including twisting, at the terminals
and protect the insulation of the conductors
from abrasion.
If the supply cord is damaged, it must be
replaced by the manufacturer, its service agent,
or similarly qualified person, in order to avoid a
hazard.
This unit has many sharp edges that can
cause severe injuries.
•
DO NOT put objects or fingers in the door
spout. This may contaminate the product and
cause severe personal injury from blade
contact.
•
USE EXTREME CAUTION when removing the
beater assembly. The scraper blades are very
sharp.
Failure to follow these instructions may result in
electrocution. Contact your local authorized Taylor
Distributor for service.
WARNING! DO NOT use a water jet to clean
or rinse the freezer. Failure to follow these instructions
may result in serious electrical shock.
•
•
•
WARNING! Avoid Injury
DO NOT allow untrained personnel to operate
this machine.
DO NOT operate the freezer unless all service
panels and access doors are restrained with
screws.
DO NOT remove any internal operating parts
(examples: freezer door, beater, scraper blades,
etc.) unless all control switches are in the OFF
position.
Failure to follow these instructions may result in severe
personal injury to fingers or hands from hazardous
moving parts.
CAUTION! This unit must be installed on a
level surface to avoid the hazard of tipping. Extreme care
should be taken in moving this equipment for any reason.
Two or more persons are required to safely move this
unit. Failure to comply may result in personal injury or
equipment damage.
!
WARNING! Only install this machine in a
location where its use and maintenance is restricted to
trained personnel. Failure to comply may result in
personal injury.
WARNING! DO NOT use a water jet to clean
or rinse the freezer. Failure to follow these instructions
may result in serious electrical shock.
!
NOTICE! Cleaning and sanitizing schedules
are governed by your federal, state, or local regulatory
agencies and must be followed accordingly. Please refer
to the cleaning section of this manual for the proper
procedure to clean this unit.
3-2
Models 358 & 359
Safety
SAFETY
!
CAUTION! This machine is designed to
maintain product temperature under 41°F (5C). Any
product being added to this machine must be below 41F
(5C). Failure to follow this instruction may result in
health hazards and poor freezer performance.
Do not run the unit without product. Failure to follow this
instruction can result in damage to the unit.
Do not obstruct air intake and discharge openings:
Air cooled units require a minimum of 3 in. (76 mm) of
clearance around all sides of the freezers and 3-1/2 in. 
(89 mm) on the bottom.
3
Model 359 only: Installation of air deflector is required.
Failure to allow adequate clearance can reduce the
refrigeration capacity of the freezers and possibly cause
permanent damage to the compressors.
For Indoor Use Only: This unit is designed to operate
indoors, under normal ambient temperatures of 70°F to
75°F (21°C to 24°C). The freezer has successfully
performed in high ambient temperatures of 104°F (40°C)
at reduced capacities.
NOISE LEVEL: Airborne noise emission does not
exceed 78 dB(A) when measured at a distance of 39 in.
(1.0 m) from the surface of the machine and at a height of
62 in. (1.6 m) from the floor.
Safety
Models 358 & 359
3-3
SAFETY
Notes:
3
3-4
Models 358 & 359
Safety
Operator Parts Identification
Section 4
Model 358
1
15
2
3
4
4
6
14
7
5
13
8
11
12
9
10
Figure 4-1
Item
Description
Part No.
Item
Description
Part No.
1
Cover A.-Hopper Insul
X51152
9
Screw-1/4-20 X 5/8 Slotted
005542
2
Tube-Feed-Nonrevers
015176-5
10
Caster-Locking Swivel
030307
3
Panel-Rear
046021
11
Panel-Service
048267
4
Panel-Side *358* Right
046023-SP1
12
Tray-Drip
066696
5
Filter A.-13 X 16-7/8 X 7/16
046044
13
Shield-Splash
066697
6
Stud-Nose Cone
054748
14
Pan A.-Drip
X50879
7
Panel A.-Front
X45987
15
Panel-Side *Left
046022
8
Caster-Swivel 3/4 - 10 St.
021279
Operator Parts Identification
Models 358 & 359
4-1
OPERATOR PARTS IDENTIFICATION
Model 359
1
3
2
4
5
15
4
14
11
6
7
13
9
9
10
8
12
Figure 4-2
Item
4-2
Description
Part No.
Item
Description
Part No.
1
Panel-Side-Left
065250
9
Screw-1/4-20 X 5/8 Slotted
005542
2
Cover Assembly-Hopper
X51152
10
Caster-3” SWV 3/4-10 Lock
030307
3
Tube-Feed-Nonreversible
015176-5
11
Panel-Service Front
068705
4
Panel-Rear
065271
12
Tray-Drip 19-5/8 L X 4-7/8
033812
5
Filter-Air 18 L X 13.5 H X 70
052779-3
13
Shield-Splash-Wire
033813
6
Caster-3” Swivel 3/4-10STM
021279
14
Pan A.-Drip
X50879
7
Panel-Side-Right
065251
15
Stud-Nose Cone
054748
8
Deflector-Air
X81693
Models 358 & 359
Operator Parts Identification
OPERATOR PARTS IDENTIFICATION
Beater and Door Assembly
1
10
2
3
6
10
7
4
4
5
8
9
Figure 4-3
Item
Description
Part No.
Item
Description
Part No.
1
Seal-Drive Shaft
032560
6
Valve A.-Draw
X46028
2
Shaft-Beater
033235
7
O-ring - 1-1/16 OD x .139 W
084545
3
Beater A.-7 qt. - 1 Pin
X46233
8
Door-Partial 1 Spout
X30272-SER
4
Bearing-Front
013116
9
Nut-Stud
021508
5
Gasket-Door - 5.177 ID X 5.9380 016672
10
Blade-Scraper Plastic
084950
Operator Parts Identification
Models 358 & 359
4-3
OPERATOR PARTS IDENTIFICATION
Accessories
1
2
3
6
4
4
5
7
Figure 4-4
Item
1
Description
Part No.
Item
Description
Part No.
Kit Assembly-Tune Up *358
X46050
4
Brush-Draw Valve
014753
Kit Assembly-Tune Up *359
X36356
5
Brush-Hopper 3” x 7”
023316
2
Brush-Rear Bearing
013071
6
Lubricant-Taylor 4 OZ.
047518
3
Brush-Double Ended
013072
*7
Sanitizer-Stera-Sheen
See Note
*Note: A sample container of sanitizer is sent with the
Funit. For reorders, order Stera Sheen part no. 055492
(100 packs) or Kay-5 part no. 041082 (125 packs).
4-4
Models 358 & 359
Operator Parts Identification
User Interface
Section 5
Model 358
Model 359
2
3
1
4
2
1
5
3
Figure 5-1
Item
Description
Item
Description
1
Power Switch
1
Mix Out Indicator-Left Side
2
Mix Out Indicator
2
Power Switch-Left Side
3
Reset Button
3
Mix Out Indicator-Right Side
4
Power Switch-Right Side
5
Reset Button
User Interface
5
Figure 5-2
Models 358 & 359
5-1
USER INTERFACE
Power Switch
Reset Button
The middle position is OFF. The left position is WASH,
which activates the beater motor only. The right position
is AUTO, which activates the beater motor and the
refrigeration system.
CAUTION! DO NOT use metal objects to
press the reset button. Failure to comply may result in
severe personal injury or death.
The reset button is located in the left side panel on the
Model 358. The reset buttons are located in the lower
front panel on the Model 359. The reset mechanism
protects the beater motor from an overload condition.
Should an overload occur, the reset mechanism will trip.
To properly reset the freezer, place the power switch in
the OFF position. Press the reset button firmly. Place the
power switch in the WASH position and observe the
freezer's performance. Open the side access panel to
check if the beater motor is turning the drive shaft in a
clockwise (from operator end) direction without binding.
Figure 5-3
Indicator Light - MIX OUT
5
The MIX OUT light is located on the front of the machine.
When the MIX OUT light begins to flash, the mix hopper
has been almost completely exhausted and has an
insufficient supply of mix to operate the freezer. Only a
small amount of mix (less than 1 pint) is left in the hopper.
At this time the AUTO mode is locked out and the freezer
shuts down, protecting the freezer from costly damage
due to a freeze-up. To initiate the refrigeration system,
add mix to the mix hopper. The freezer will automatically
begin operation.
If it is turning properly, place the power switch in the
AUTO position to resume normal operation. If the freezer
shuts down again, contact a service technician.
Air Tube
The air tube is designed with a hole on one end. After
priming the machine, install the air tube into the mix inlet
hole with the hole end down. Every time the draw handle
is raised, new mix and air from the hopper will flow down
into the freezing cylinder. This will keep the freezing
cylinder properly loaded and maintain overrun.
Figure 5-5
Figure 5-4
5-2
Models 358 & 359
User Interface
Operating Procedures
Section 6
The Model 358 has been selected to show you the
pictured step-by-step operating procedures for both
models contained in this manual. These models, for
practical purposes of operation, are the same.
These models store 20 qt. (18.9 L) of mix in each hopper.
The mix flows by gravity from the hopper to the freezing
cylinder through an air tube.
We begin our instructions at the point where we enter the
store in the morning and find the parts disassembled and
laid out to air dry from the previous night's cleaning.
These opening procedures will show you how to
assemble these parts into the freezer, sanitize them, and
prime the freezer with fresh mix in preparation to serve
your first portion.
If you are disassembling the machine for the first time or
need information to get to this starting point in our
instructions, turn to page 6-7 “Disassembly,” and start
there.
Figure 6-1
2. Install the drive shaft into the freezing cylinder, hex
end first, and into the rear shell bearing until the seal
fits securely over the rear shell bearing. Engage the
hex end firmly into the drive coupling. Be sure the
drive shaft fits into the drive coupling without binding.
Assembly
Note: When lubricating parts, use an approved food
grade lubricant (example: Taylor Lube).
6
!
WARNING! Make sure the power switch is
in the off position. Failure to do so may cause injury
from hazardous moving parts, or electrocution.
1. Lubricate the groove and shaft portion that comes in
contact with the bearing on the beater drive shaft.
Slide the seal over the shaft and groove until it snaps
into place. Do not lubricate the hex end of the drive
shaft. Fill the inside portion of the seal with 1/4 in.
more lubricant and lubricate the flat side of the seal
that fits onto the rear shell bearing.
Operating Procedures
Models 358 & 359
Figure 6-2
6-1
OPERATING PROCEDURES
3. Before installing the beater assembly, inspect the
scraper blades.
Check the scraper blades for any signs of wear or
damage. If a scraper blade is nicked or worn, replace
both blades.
5. Holding the rear blade on the beater, slide the beater
halfway into the freezing cylinder. Install the front
scraper blade over the front holding pin. Slide the
beater assembly the rest of the way into the freezing
cylinder.
11531
11547
Figure 6-3
4. If the blades are in good condition, place the rear
scraper blade over the rear holding pin on the beater.
Note: The hole on the scraper blade must fit
securely over the pin to prevent costly damage.
11530
Figure 6-5
6. Make sure the beater assembly is in position over the
drive shaft. Turn the beater slightly to make sure the
beater is properly seated. When in position, the
beater will not protrude beyond the front of the
freezing cylinder.
7. Before assembling the freezer door, check the
following for any nicks, cracks, or signs of wear: door
bearing, door gasket, draw valve, O-rings, and all
sides of the door assembly, including the inside of the
draw valve bore. Replace any damaged parts.
6
8. Slide the two O-rings into the grooves on the draw
valve and lubricate.
Figure 6-4
Figure 6-6
9. Lubricate the inside of the freezer door spout, top
and bottom, and insert the draw valve into the freezer
door from the top (“THIS END UP”).
6-2
Models 358 & 359
Operating Procedures
OPERATING PROCEDURES
Figure 6-7
Figure 6-9
10. Place the freezer door gasket into the groove on the
back of the freezer door. Slide the white plastic front
bearing over the baffle rod onto the bearing hub,
making sure the flanged end of the bearing is resting
against the freezer door. Do not lubricate the
gasket or the front bearing.
12. Lay the air tube in the bottom of the mix hopper for
sanitizing.
6
Figure 6-10
13. Slide the drive shaft drip pan into the hole in the front
panel.
Figure 6-8
11. Insert the baffle rod through the opening in the beater
and set the door flush with the freezing cylinder. With
the door seated on the freezer studs, install the
handscrews. Tighten the handscrews equally in a
crisscross pattern to ensure the door is snug.
Figure 6-11
14. Repeat steps 1 through 13 for the other side of the
freezer on the Model 359.
Operating Procedures
Models 358 & 359
6-3
OPERATING PROCEDURES
15. Install the front drip tray and splash shield under the
door spout.
Figure 6-14
4. Place the power switch in the WASH position. This
will cause the sanitizing solution in the freezing
cylinder to be agitated. Allow it to agitate for five
minutes.
Figure 6-12
Sanitizing
1. Prepare an approved 100 PPM sanitizing solution
(examples: 2-1/2 gal. [9.5 L] of Kay-5® or 2 gal. [7.6
L] of Stera-Sheen®). Use warm water and follow the
manufacturer's specifications.
2. Pour the sanitizing solution into the hopper and allow
it to flow into the freezing cylinder.
6
Figure 6-15
5. Place an empty pail beneath the door spout and raise
the draw handle. Draw off all the sanitizing solution.
When the sanitizer stops flowing from the door spout,
lower the draw handle and place the power switch in
the OFF position.
Figure 6-13
3. While the solution is flowing into the freezing cylinder,
brush clean the mix hopper. When cleaning the
hopper, take particular care in brushing the mix level
sensing probe, the mix inlet hole, and the air tube.
6-4
Models 358 & 359
Operating Procedures
OPERATING PROCEDURES
handle. Pour 2 gal. (7.6 L) of fresh mix into the mix
hopper and allow it to flow into the freezing cylinder.
This will force out any remaining sanitizing solution.
When full strength mix is flowing from the door spout,
lower the draw handle.
Important! Failure to remove all sanitizing solution
may result in damage to the freezing cylinder.
Note: Use only fresh mix when priming the freezer.
Figure 6-16
Important! The power switch must not be placed in
the AUTO position until all sanitizing solution has
been removed from the freezing cylinder and proper
priming procedures have been completed. Failure to
follow this instruction may result in damage to the
freezing cylinder.
!
Figure 6-18
IMPORTANT! For a newly sanitized freezer,
make sure your hands are sanitized before continuing
these instructions.
2. When the mix stops bubbling down into the freezing
cylinder, install the air tube in the mix inlet hole.
6
6. Stand the air tube in the corner of the mix hopper.
Figure 6-19
3. Place the power switch in the AUTO position. Raise
the draw switch to activate the refrigeration system.
When the unit cycles off, the product will be at
serving viscosity.
Figure 6-17
Repeat steps 1 through step 6 for the other side of
the freezer on Model 359.
Priming
1. With a pail beneath the door spout, raise the draw
Operating Procedures
Models 358 & 359
6-5
OPERATING PROCEDURES
them to the sink for cleaning.
2. If local health codes permit the use of rerun, place
a sanitized, NSF-approved stainless steel rerun
container beneath the door spout. Place the power
switch in the WASH position. Raise the draw handle
and drain the remaining product from the freezing
cylinder and the mix hopper. When the flow of
product stops, place the power switch in the OFF
position and lower the draw handle. Place a sanitized
lid on the rerun container and place it in the walk-in
cooler.
Note: For additional information regarding the
proper use of rerun, see Troubleshooting Bacterial
Count” on page 7-1.
Figure 6-20
4. Fill the hopper with fresh mix.
5. Place the mix hopper cover in position over the mix
hopper.
Note: If local health codes do not permit the use of
rerun, the product must be discarded. Follow the
instructions in the previous step, except drain the
product into a pail and properly discard the mix.
!
ALWAYS FOLLOW LOCAL HEALTH CODES.
3. Repeat step 1 through step 2 for the other side of the
freezer on Model 359.
6
Rinsing
Figure 6-21
6. Repeat steps 1 through step 5 for the other side of
the freezer on the Model 359.
Closing Procedure
To disassemble your unit, the following items will be
needed:
•
Two cleaning pails
•
Sanitized NSF-approved stainless steel rerun
can(s) with lid(s)
•
Necessary brushes (provided with freezer)
•
Cleaner
•
Single-service towels
1. Pour 2 gal. (7.6 L) of cool clean water into the mix
hopper. With the brushes provided, scrub the mix
hopper, the mix level sensing probe, and the mix inlet
hole.
2. With a pail beneath the door spout, place the power
switch in the WASH position and raise the draw
handle. Drain all the rinse water from the freezing
cylinder and the mix hopper. When the rinse water
stops flowing from the door spout, lower the draw
handle and place the power switch in the OFF
position.
Draining Product from Freezing
Cylinder
1. Remove the hopper cover and the air tube. Take
6-6
Models 358 & 359
Operating Procedures
OPERATING PROCEDURES
When the solution stops flowing from the door spout,
lower the draw handle and place the power switch in
the OFF position.
Repeat step 1 through step 5 for the other side of the
freezer on Model 359.
Disassembly
WARNING! Make sure the power switch is in
the off position. Failure to do so may cause injury from
hazardous moving parts or electrocution.
Figure 6-22
Repeat step 1 and step 2 until the rinse water being
drawn from the freezing cylinder is clear.
Repeat step 1 through step 3 for the other side of the
freezer on Model 359.
Cleaning
1. Prepare an approved 100 PPM cleaning solution
(examples: 2-1/2 gal. [9.5 L] of Kay-5® or 2 gal. [7.6
L] of Stera-Sheen®). Use warm water and follow the
manufacturer's specifications.
2. Pour the cleaning solution into the mix hopper.
1. Remove the freezer door, beater, scraper blades,
and the drive shaft from the freezing cylinder. Take
them to the sink for cleaning.
Repeat for the other side of the freezer on Model
359.
2. Remove the front drip tray and the splash shield.
Brush Cleaning
1. Prepare a sink with an approved cleaning solution
(example: Kay-5® or Stera-Sheen®). Use warm
water and follow the manufacturer's specifications.
Important! Follow label directions, since too strong
of a solution can cause parts damage, while too mild
of a solution will not provide adequate cleaning.
Make sure all brushes provided with the freezer are
available for brush cleaning.
2. Remove the seal(s) from the drive shaft(s).
3. From the freezer door(s), remove:
•
Gasket(s)
•
Front bearing(s)
•
Draw valve(s)
Remove all O-rings.
Figure 6-23
3. While the solution is flowing into the freezing cylinder,
brush clean the mix hopper, the mix level sensing
probe, and the mix inlet hole.
4. Place the power switch in the WASH position. This
will cause the cleaning solution in the freezing
cylinder to be agitated.
5. Place an empty pail beneath the door spout and raise
the draw handle. Draw off all the cleaning solution.
Operating Procedures
Models 358 & 359
6-7
6
OPERATING PROCEDURES
Note: To remove O-rings, use a single service towel
to grasp the O-ring. Apply pressure in an upward
direction until the O-ring pops out of its groove. With
the other hand, push the top of the O-ring forward. It
will roll out of the groove and can be easily removed.
If there is more than one O-ring to be removed,
always remove the rear O-ring first. This will allow the
O-ring to slide over the forward rings without falling
into the open grooves.
4. Return to the freezer with a small amount of cleaning
solution. With the black bristle brush, brush clean the
rear shell bearing(s) at the back of the freezing
cylinder(s).
6
Figure 6-24
5. Remove the drive shaft drip pan(s) from the front
panel and take to the sink for cleaning.
Note: If the drive shaft drip pan is filled with an
excessive amount of mix, refer to the
Troubleshooting Guide.
6. Thoroughly brush clean all disassembled parts in the
cleaning solution, making sure all lubricant and mix
film is removed. Take particular care to brush clean
the draw valve core in the freezer door. Place all the
cleaned parts on a clean dry surface to air dry
overnight.
7. Wipe clean all exterior surfaces of the freezer.
6-8
Models 358 & 359
Operating Procedures
Operator Checklist
Section 7
During Cleaning and Sanitizing
!
Troubleshooting Bacterial Count
ALWAYS FOLLOW LOCAL HEALTH CODES.


Note: Cleaning and sanitizing schedules are governed
by federal, state, or local regulatory agencies, and must
be followed accordingly. If the unit has a Standby mode, it
must not be used in lieu of proper cleaning and sanitizing
procedures and frequencies set forth by the ruling health
authority. The following checkpoints should be stressed
during the cleaning and sanitizing operations.
!
IMPORTANT! Cleaning and sanitizing must be
performed daily.






Operator Checklist
Models 358 & 359
Thoroughly clean and sanitize the machine
regularly, including complete disassembly
and brush cleaning.
Use all brushes supplied for thorough
cleaning. The brushes are specially
designed to reach all mix passageways.
Use the white bristle brush to clean the mix
inlet hole which extends from the mix
hopper down to the rear of the freezing
cylinder.
Use the black bristle brush to thoroughly
clean the rear shell bearing located at the
rear of the freezing cylinder. Be sure there
is a generous amount of cleaning solution
on the brush.
If local health codes permit the use of
rerun, make sure the mix rerun is stored in
a sanitized, covered, NSF-approved
stainless steel rerun container and used the
following day. Do not prime the machine
with rerun. When using rerun, skim off the
foam and discard; then mix the rerun with
fresh mix in a ratio of 50/50 during the
day's operation.
On a designated day of the week, run the
mix as low as feasible and discard after
closing. This will break the rerun cycle and
reduce the possibility of high bacteria and
coliform counts.
Properly prepare the cleaning and
sanitizing solutions. Read and follow the
label directions carefully. Too strong of a
solution may damage the parts, and too
weak of a solution will not do an adequate
job of cleaning or sanitizing.
Temperature of mix in the mix hopper and
walk-in cooler should be below 40°F
(4.4°C).
7
7-1
OPERATOR CHECKLIST
Regular Maintenance Checks







Winter Storage
Replace scraper blades that are nicked or
damaged. Before installing the beater,
make sure that the scraper blades are
properly attached.
Check the rear shell bearing for signs of
wear (excessive mix leakage in the drive
shaft drip pan) and make sure it is properly
cleaned.
Using a screwdriver and cloth towel, keep
the rear shell bearing and the female hex
drive socket clean and free of lubricant and
mix deposits.
Dispose of O-rings and seals if they are
worn, torn, or fit too loosely, and replace
with new ones.
Follow all lubricating procedures as outlined
in “Assembly.”
If your machine is air cooled, check the
condenser for accumulation of dirt and lint.
Dirty condensers will reduce the efficiency
and capacity of the machine. Condensers
should be cleaned monthly with a soft
brush. Never use screwdrivers or other
metal probes to clean between the fins.
For machines equipped with an air filter, it
will be necessary to vacuum clean the
filters on a monthly schedule.
If the place of business is to be closed during the winter
months, it is important to protect the freezer by following
certain precautions, particularly if the building is subject
to freezing conditions.
Disconnect the freezer from the main power source to
prevent possible electrical damage.
On water-cooled freezers, disconnect the water supply.
Use air pressure to blow out any water remaining in the
condensers.
Important! Failure to follow this procedure may cause
severe and costly damage to the refrigeration system.
Your local Taylor distributor can perform this service for
you.
Wrap detachable parts of the freezer such as beater,
blades, drive shaft, and freezer door. Place these parts in
a protected, dry place. Rubber trim parts and gaskets can
be protected by wrapping them with moisture-proof
paper. All parts should be thoroughly cleaned of dried mix
or lubrication, which attract mice and other vermin.
7
CAUTION! Always disconnect electrical power
prior to cleaning the condenser. Failure to follow this
instruction may result in electrocution.
7-2
Models 358 & 359
Operator Checklist
Troubleshooting Guide
Section 8
Table 8-1
Problem
Probable Cause
Remedy
Page
Ref.
a. Beater motor is out on reset.
a. Reset the freezer.
5-2
b. Circuit breaker off or blown fuse.
b. Turn breaker on or replace fuse.
--
c. Inadequate mix in the mix hopper.
c. Fill the mix hopper with mix.
6-5
d. Freeze-up in mix inlet hole.
d. Contact an authorized service technician to adjust the mix hopper temperature.
--
e. Beater is rotating counterclockwise
(from operator end).
e. Contact an authorized service technician to correct rotation to clockwise.
--
a. Inadequate mix in hopper.
a. Fill the hopper with mix.
6-5
b. Thermistor control is set too cold.
b. Contact an authorized service technician.
--
a. Worn scraper blades.
a. Replace regularly.
6-1
b. Not enough air space is around the
unit.
b. Allow for adequate air flow across the
condenser.
1-1
c. Dirty condenser.
c. Clean monthly.
7-2
d. Out-of-date mix.
d. Use only fresh mix.
--
e. Thermistor control is set too warm.
e. Contact an authorized service technician.
--
4. The mix in the mix
hopper is too cold.
a. The temperature is out of adjustment.
a. Contact an authorized service technician.
--
5. The mix in the mix
hopper is too warm.
a. The mix hopper cover is not in
position.
a. Place the hopper cover in position.
6-6
b. Warm mix was placed in the hopper.
b. Mix should be below 40°F (4.4°C)
when placed in hopper.
7-1
c. The temperature is out of adjustment.
c. Contact an authorized service technician.
--
a. Mix and lubricant collected in the
drive coupling.
a. Brush clean the rear shell bearing
area regularly.
6-8
b. Rounded corners of drive shaft,
coupling, or both.
b. Call an authorized service technician
to correct the cause and replace the
necessary components. Do not lubricate the hex end of the drive shaft.
--
a. Scraper blades are damaged.
a. Replace scraper blades.
6-1 / 6-2
b. Unit was placed in AUTO before all
sanitizing solution was removed
from freezing cylinder.
b. Place unit in AUTO only after priming
is complete and all sanitizing solution
has been removed.
6-4 / 6-5
c. Missing or worn front bearing on
freezer door.
c. Install or replace the front bearing.
6-3
d. The beater assembly is bent.
d. Call a service technician to repair or
replace the beater and to correct
cause of insufficient mix in freezing
cylinder.
--
1. No product is being dispensed with draw valve
open and machine in the
AUTO mode.
2. The product is too stiff.
3. The product is too soft.
6. The drive shaft is stuck
in the drive coupling.
7. The freezing cylinder
walls are scored.
Troubleshooting Guide
Models 358 & 359
8
8-1
TROUBLESHOOTING GUIDE
Problem
8. Excessive mix leakage
into the drive shaft drip
pan.
9. Excessive mix leakage
from the door spout.
10.No freezer operation
after placing the unit in
AUTO.
11.Product is not feeding
into the freezing
cylinder.
Probable Cause
Page
Remedy
Ref.
a. Missing or worn drive shaft seal on
drive shaft.
a. Install or replace regularly.
6-1
b. The drive shaft seal is installed
inside out.
b. Install the seal properly.
6-1
c. Lack of lubrication.
c. Lubricate properly.
6-1
d. Worn rear shell bearing.
d. Contact an authorized service technician to replace the rear shell bearing.
--
a. Missing or worn draw valve 
O-rings.
a. Install or replace regularly.
6-2
b. Inadequate lubrication of draw
valve O-rings.
b. Lubricate properly.
6-2
c. Wrong type of lubricant is being
used (example: petroleum-based
lubricant).
c. Use proper lubricant (example: Taylor
Lube).
6-1
a. The unit is unplugged.
a. Plug into wall receptacle.
--
b. There is no mix in the mix hopper.
b. Fill the mix hopper with mix.
6-5
c. Circuit breaker off or blown fuse.
c. Turn breaker on or replace fuse.
--
d. Beater motor out on reset.
d. Reset the freezer.
5-2
a. Inadequate level of mix in the mix
hopper.
a. Fill the mix hopper with mix.
6-5
b. Mix inlet hole frozen up.
b. Mix hopper temperature needs
adjustment. Contact an authorized
service technician.
--
8
8-2
Models 358 & 359
Troubleshooting Guide
Parts Replacement Schedule
Section 9
Table 9-1
Part Description
Drive Shaft Seal
Every 3
Every 4
Months
Months
Every 6 Months
Annually
X
Scraper Blade
X
358 Qty.
359 Qty.
1
2
2
4
Freezer Door Gasket
X
1
2
Front Bearing
X
1
2
Draw Valve O-ring
X
2
4
Black Bristle Brush - 1” x 2”
Inspect and replace
if necessary.
Minimum
1
1
Double-Ended Brush
Inspect and replace
if necessary.
Minimum
1
1
White Bristle Brush - 1” x 2”
Inspect and replace
if necessary.
Minimum
1
1
White Bristle Brush - 3” x 7”
Inspect and replace
if necessary.
Minimum
1
1
9
Parts Replacement Schedule
Models 358 & 359
9-1
PARTS REPLACEMENT SCHEDULE
Notes:
9
9-2
Models 358 & 359
Parts Replacement Schedule
Limited Warranty on Equipment
Section 10
TAYLOR COMPANY LIMITED WARRANTY ON FREEZERS
Taylor Company is pleased to provide this limited warranty on new Taylor-branded freezer equipment available from
Taylor to the market generally (the “Product”) to the original purchaser only.
LIMITED WARRANTY
Taylor warrants the Product against failure due to defect in materials or workmanship under normal use and service as
follows. All warranty periods begin on the date of original Product installation. If a part fails due to defect during the
applicable warranty period, Taylor, through an authorized Taylor distributor or service agency, will provide a new or 
remanufactured part, at Taylor’s option, to replace the failed defective part at no charge for the part. Except as
otherwise stated herein, these are Taylor’s exclusive obligations under this limited warranty for a Product failure. This
limited warranty is subject to all provisions, conditions, limitations, and exclusions listed below and on the reverse (if
any) of this document.
Product
Part
Limited Warranty Period
Soft Serve
Insulated shell assembly
Five (5) years
Frozen Yogurt
Five (5) years
Shakes
Refrigeration compressor 
(except service valve)
Smoothies
Beater motors
Two (2) years
Frozen Beverage
Beater drive gear
Two (2) years
Batch Desserts
Printed circuit boards and Softech controls
beginning with serial number H8024200
Two (2) years
Parts not otherwise listed in this table or
excluded below
One (1) years
LIMITED WARRANTY CONDITIONS
1. If the date of original installation of the Product cannot be verified, then the limited warranty period begins ninety
(90) days from the date of Product manufacture (as indicated by the Product serial number). Proof of purchase may
be required at time of service.
2. This limited warranty is valid only if the Product is installed and all required service work on the Product is
performed by an authorized Taylor distributor or service agency, and only if genuine, new Taylor parts are used.
3. Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in the
Taylor Operator’s Manual.
4. Defective parts must be returned to the authorized Taylor distributor or service agency for credit.
5. The use of any refrigerant other than that specified on the Product’s data label will void this limited warranty.
LIMITED WARRANTY EXCEPTIONS
10
This limited warranty does not cover:
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing, or handling of
defective parts, replacement parts, or new Products.
2. Normal maintenance, cleaning, and lubrication as outlined in the Taylor Operator’s Manual, including cleaning of
condensers.
3. Replacement of wear items designated as Class “000” parts in the Taylor Operator’s Manual.
4. External hoses, electrical power supplies, and machine grounding.
Limited Warranty on Equipment
Models 358 & 359
10-1
LIMITED WARRANTY ON EQUIPMENT
5. Parts not supplied or designated by Taylor, or damages resulting from their use.
6. Return trips or waiting time required because a service technician is prevented from beginning warranty service
work promptly upon arrival.
7. Failure, damage, or repairs due to faulty installation, misapplication, abuse, no or improper servicing, unauthorized
alteration or improper operation or use as indicated in the Taylor Operator’s Manual, including but not limited to the
failure to use proper assembly and cleaning techniques, tools, or approved cleaning supplies.
8. Failure, damage, or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake or any
other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty, accident or
condition beyond the reasonable control of Taylor; operation above or below the electrical or water supply
specification of the Product; or components repaired or altered in any way so as, in the judgment of the
Manufacturer, to adversely affect performance, or normal wear or deterioration.
9. Any Product purchased over the Internet.
10. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or
interruption of electrical service.
11. Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever.
12. Damages resulting from the use of any refrigerant other than that specified on the Product’s data label will void this
limited warranty.
13. Any cost to replace, refill, or dispose of refrigerant, including the cost of refrigerant.
14. ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY NATURE
WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequential damages, so this
limitation may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to
jurisdiction.
LIMITATION OF WARRANTY
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS 
AND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER’S SOLE REMEDY
WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE COMPONENTS
UNDER THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL OR IN IDENTAL
DAMAGES (INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS, PROPERTY DAMAGES
OR SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESS WARRANTIES MADE IN THIS LIMITED
WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER
PERSON, WHATSOEVER.
LEGAL REMEDIES
The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or
complaint with the Product, stating the defect or complaint and a specific request for repair, replacement, or other
correction of the Product under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.
10
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072, U.S.A.
10-2
Models 358 & 359
Limited Warranty on Equipment
Limited Warranty on Parts
Section 11
TAYLOR COMPANY LIMITED WARRANTY ON TAYLOR GENUINE PARTS
Taylor Company is pleased to provide this limited warranty on new Taylor genuine replacement components and parts
available from Taylor to the market generally (the “Parts”) to the original purchaser only.
LIMITED WARRANTY
Taylor warrants the Parts against failure due to defect in materials or workmanship under normal use and service as
follows. All warranty periods begin on the date of original installation of the Part in the Taylor unit. If a Part fails due to
defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service agency, will
provide a new or remanufactured Part, at Taylor’s option, to replace the failed defective Part at no charge for the Part.
Except as otherwise stated herein, these are Taylor’s exclusive obligations under this limited warranty for a Part failure.
This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below and on the reverse
(if any) of this document.
Table 11-1
Part's Warranty Class Code or Part
Limited Warranty Period
Class 103 Parts¹
Three (3) Months
Class 212 Parts²
Twelve (12) Months
Class 512 Parts
Twelve (12) Months
Class 000 Parts
No Warranty
LIMITED WARRANTY CONDITIONS
1. If the date of original installation of the Part cannot be otherwise verified, proof of purchase may be required at time
of service.
2. This limited warranty is valid only if the Part is installed and all required service work in connection with the Part is
performed by an authorized Taylor distributor or service agency.
3. The limited warranty applies only to Parts remaining in use by their original owner at their original installation
location in the unit of original installation.
4. Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in the
Taylor Operator’s Manual.
5. Defective Parts must be returned to the authorized Taylor distributor or service agency for credit.
6. This warranty is not intended to shorten the length of any warranty coverage provided pursuant to a separate Taylor
Limited Warranty on freezer or grill equipment.
7. The use of any refrigerant other than that specified for the unit in which the Part is installed will void this limited
warranty.
1, 2
Except that Taylor Part #032129SER2 (Compressor-Air-230V SERV) and Taylor Part #075506SER1
(Compressor-Air-115V 60HZ) shall have a limited warranty period of twelve (12) months when used in Taylor freezer
equipment and a limited warranty period of two (2) years when used in Taylor grill equipment.
Limited Warranty on Parts
Models 358 & 359
11-1
11
LIMITED WARRANTY ON PARTS
LIMITED WARRANTY EXCEPTIONS
This limited warranty does not cover:
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing, or handling of
defective Parts, replacement Parts, or new Parts.
2. Normal maintenance, cleaning, and lubrication as outlined in the Taylor Operator’s Manual, including cleaning of
condensers or carbon and grease buildup.
3. Required service, whether cleaning or general repairs, to return the cooking surface assemblies, including the
upper platen and lower plate, to an operational condition to achieve proper cooking or allow proper assembly of
release sheets and clips as a result of grease buildup on the cooking surfaces, including but not limited to the
platen and plate, sides of the shroud, or top of the shroud.
4. Replacement of cooking surfaces, including the upper platen and lower plate, due to pitting or corrosion (or in the
case of the upper platen, due to loss of plating) as a result of damage due to the impact of spatulas or other small
wares used during the cooking process or as a result of the use of cleaners, cleaning materials, or cleaning
processes not approved for use by Taylor.
5. Replacement of wear items designated as Class “000” Parts in the Taylor Operator’s Manual, as well as any
release sheets and clips for the Product’s upper platen assembly.
6. External hoses, electrical power supplies, and machine grounding.
7. Parts not supplied or designated by Taylor, or damages resulting from their use.
8. Return trips or waiting time required because a service technician is prevented from beginning warranty service
work promptly upon arrival.
9. Failure, damage, or repairs due to faulty installation, misapplication, abuse, no or improper servicing, unauthorized
alteration or improper operation or use as indicated in the Taylor Operator’s Manual, including but not limited to the
failure to use proper assembly and cleaning techniques, tools, or approved cleaning supplies.
10. Failure, damage, or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake, or
any other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty, accident or
condition beyond the reasonable control of Taylor; operation above or below the gas, electrical or water supply
specification of the unit in which a part is installed; or Parts or the units in which they are installed, repaired, or
altered in any way so as, in the judgment of Taylor, to adversely affect performance, or normal wear or
deterioration.
11. Any Part purchased over the Internet.
12. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or
interruption of electrical service.
13. Electricity, gas, or other fuel costs, or increases in electricity or fuel costs from any reason whatsoever.
14. Damages resulting from the use of any refrigerant other than that specified for the unit in which the Part is installed
will void this limited warranty.
15. Any cost to replace, refill, or dispose of refrigerant, including the cost of refrigerant.
16. ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY NATURE
WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequential damages, so this
limitation may not apply to you.
11
This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to
jurisdiction.
11-2
Models 358 & 359
Limited Warranty on Parts
LIMITED WARRANTY ON PARTS
LIMITATION OF WARRANTY
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS, 
AND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER’S SOLE REMEDY
WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS UNDER
THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL OR INCIDENTAL DAMAGES
(INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS, PROPERTY DAMAGES, OR
SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESS WARRANTIES MADE IN THIS LIMITED
WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER
PERSON, WHATSOEVER.
LEGAL REMEDIES
The owner must notify Taylor in writing by certified or registered letter to the following address of any defect or
complaint with the Part, stating the defect or complaint and a specific request for repair, replacement, or other
correction of the Part under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072, U.S.A.
11
Limited Warranty on Parts
Models 358 & 359
11-3
LIMITED WARRANTY ON PARTS
Notes:
11
11-4
Models 358 & 359
Limited Warranty on Parts
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