Taylor | Model C303NP/C314NP | Owner Manual | Taylor Model C303NP/C314NP User manual

Taylor Model C303NP/C314NP User manual
OPERATOR'S
MANUAL
Model C303NP & C314NP
Non-Pressurized Slush Freezer
Original Operating Instructions
066732NP
11/10/09 (Original Publication)
(Updated 7/24/15)
Complete this page for quick reference when service is required:
Taylor Distributor:
Address:
Phone:
Fax:
E-mail:
Service:
Parts:
Date of Installation:
Information found on the data label:
Model Number:
Serial Number:
Electrical Specs:
Voltage
Cycle
Phase
Maximum Fuse Size:
A
Minimum Wire Ampacity:
A
E 2009 Taylor Company
066732NP
Any unauthorized reproduction, disclosure, or distribution of copies by any person of any portion of this
work may be a violation of Copyright Law of the United States of America and other countries, could result
in the awarding of Statutory Damages of up to $250,000 (17 USC 504) for infringement, and may result
in further civil and criminal penalties. All rights reserved.
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072
Table of Contents
Section 1
To the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
Section 2
To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
Section 3
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Section 4
Operator Parts Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9
Model C303NP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9
Model C314NP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
Beater Door Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Section 5
Important: To the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13
Control Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
Liquid Crystal Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
Operational Mode Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
Operator Menu Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
Syrup Out Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
Water Out Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
Audio Alarm Silencer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
Product Not Ready Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
Sampling Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
Section 6
Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
28
Priming/Brixing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
30
Daily Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32
120 Day Closing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32
Draining Product From the Freezing Cylinders . . . . . . . . . . . . . . . . . . . . . . . . . . . .
33
Rinsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
33
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
34
Table of Contents
Models C303NP & C314NP
Table of Contents - Page 2
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35
Brush Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35
Section 7
Important: Operator Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
During Cleaning and Sanitizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
Troubleshooting Bacterial Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
Regular Maintenance Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
Winter Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
38
Section 8
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
39
Section 9
Parts Replacement Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
42
Section 10
Limited Warranty on Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . .
43
Section 11
Limited Warranty on Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
45
Note: Continuing research results in steady improvements; therefore, information
in this manual is subject to change without notice.
Note: Only instructions originating from the factory or its authorized translation
representative(s) are considered to be the original set of instructions.
E 2009 Taylor Company (Original Publication)
(Updated July, 2015)
066732NP
Any unauthorized reproduction, disclosure, or distribution of copies by any person of any portion of this
work may be a violation of Copyright Law of the United States of America and other countries, could result
in the awarding of Statutory Damages of up to $250,000 (17 USC 504) for infringement, and may result
in further civil and criminal penalties. All rights reserved.
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072
Models C303NP & C314NP
Table of Contents
Section 1
To the Installer
The following information has been included in the
manual as safety and regulatory guidelines. For
complete installation instructions, please see the
Installation Checklist.
This unit has many sharp edges that can
cause severe injuries.
Site Preparation
Installer Safety
Review the area where the unit will be installed
before uncrating the unit. Make sure that all possible
hazards to the user and the equipment have been
addressed.
In all areas of the world, equipment should
be installed in accordance with existing local codes.
Please contact your local authorities if you have any
questions.
For Indoor Use Only: This unit is designed to
operate indoors, under normal ambient
temperatures of 70_-75_F (21_-24_C). The freezer
has successfully performed in high ambient
temperatures of 104_(40_C) at reduced capacities.
Care should be taken to ensure that all basic safety
practices are followed during the installation and
servicing activities related to the installation and
service of Taylor equipment.
S
S
S
S
This unit must NOT be installed in an area
where a water jet or hose can be used. NEVER use
a water jet or hose to rinse or clean the unit. Failure
to follow this instruction may result in electrocution.
Only authorized Taylor service personnel
should perform installation and repairs on
the equipment.
Authorized service personnel should consult
OSHA Standard 29CFRI910.147 or the
applicable code of the local area for the
industry standards on lockout/tagout
procedures before beginning any installation
or repairs.
Authorized service personnel must ensure
that the proper PPE is available and worn
when required during installation and
service.
Authorized service personnel must remove
all metal jewelry, rings, and watches before
working on electrical equipment.
This unit must be installed on a level surface
to avoid the hazard of tipping. Extreme care should
be taken in moving this equipment for any reason.
Two or more persons are required to safely move
this unit. Failure to comply may result in personal
injury or equipment damage.
Uncrate the unit and inspect it for damage. Report
any damage to your Taylor Distributor.
This piece of equipment is made in the USA and has
USA sizes of hardware. All metric conversions are
approximate and vary in size.
Air Cooled Units
The main power supply(s) to the equipment
must be disconnected prior to performing any
repairs. Failure to follow this instruction may result in
personal injury or death from electrical shock or
hazardous moving parts as well as poor
performance or damage to the equipment.
DO NOT obstruct air intake and discharge openings:
Air cooled units require a minimum of 3” (76 mm) of
air space both sides, 3” (76 mm) at the rear, and 12”
(305 mm) on the top of the unit. Minimum air
clearances must be met to assure adequate air flow
for optimum performance.
Note: All repairs must be performed by an
authorized Taylor Service Technician.
131212
Models C303NP & C314NP
1
To the Installer
Note: Water lines beyond 200 ft. (61 m) require 1/2”
(13 mm) water lines.
Water Cooled Refrigeration Units
(Water Cooled Units Only)
On the back of the unit, two additional 3/8” (9.5 mm)
F.P.T. water connections for condenser inlet and
outlet have been provided for easy hook-up. 3/8”
(9.5 mm) inside diameter water lines should be
connected to the machine. Flexible lines are
recommended if local codes permit. Failure to use
adequate size water lines may cause the unit to go
on high head pressure and shut down.
INSTALL POTABLE WATER CONNECTION
WITH ADEQUATE BACK-FLOW
PROTECTION TO COMPLY WITH
APPLICABLE NATIONAL, STATE, AND
LOCAL CODES.
It is always a good practice to have a filter system to
improve the quality of the water and to avoid
clogging the operating components.
Depending on local water conditions, it may be
advisable to install a water strainer to prevent
foreign substances from clogging the automatic
water valve.
IMPORTANT: The water filter (064422-SER) must
be thoroughly flushed with water before connecting it
to the machine. This removes any loose particles
present from the manufacture of the filter that could
clog the flow control. To flush the filter, connect the
inlet end of the filter to the water supply. Position the
outlet end of the filter over an empty pail. Open the
water supply. Allow water to flow through the filter
until the water exiting the filter is clear. Close the
water supply. Attach the outlet end of the filter to the
machine. Reopen the water supply.
DO NOT INSTALL A HAND SHUT-OFF VALVE ON
THE “OUT” LINE! Water cooled units are counter
flow and the water should flow in this order: First
through the automatic water valve. Second, through
the inlet located at the bottom of the condenser.
Third, through the outlet fitting located at the top of
the condenser to an open trap drain.
IMPORTANT: Water pressures are pre-set at the
factory. Do not adjust the water pressure.
Improper water adjustments may cause operation
discrepancies.
Water Connections
An adequate cold water supply must be provided
with a hand shut-off valve. On the back of the unit, a
3/8” (9.5 mm) male flare water connection has been
provided for easy hook-up. A flexible line is
recommended, if local codes permit. A minimum of
25 psi (172 kPa) water pressure is required to avoid
having the unit cut out the low water pressure
switch. A booster pump must be provided if this
pressure is not available.
Figure 1
150724
To the Installer
2
Models C303NP & C314NP
Electrical Connections
Each unit requires one power supply for each data
label on the unit. Check the data label(s) on the
freezer for branch circuit overcurrent protection or
fuse, circuit ampacity, and other electrical
specifications. Refer to the wiring diagram provided
inside the electrical box for proper power
connections.
S
In the United States, this equipment is intended to
be installed in accordance with the National
Electrical Code (NEC), ANSI/NFPA 70-1987. In all
other areas of the world, equipment should be
installed in accordance with the existing local codes.
Please contact your local authorities.
Stationary appliances which are not
equipped with a power cord and a plug or
another device to disconnect the appliance
from the power source must have an all-pole
disconnecting device with a contact gap of
at least 3 mm installed in the external
installation.
S
Appliances that are permanently connected
to fixed wiring and for which leakage
currents may exceed 10 mA, particularly
when disconnected or not used for long
periods or during initial installation, shall
have protective devices such as a GFI, to
protect against the leakage of current,
installed by the authorized personnel to the
local codes.
S
Supply cords used with this unit shall be
oil-resistant, sheathed flexible cable not
lighter than ordinary polychloroprene or
other equivalent synthetic
elastomer-sheathed cord (Code designation
60245 IEC 57) installed with the proper cord
anchorage to relieve conductors from strain,
including twisting, at the terminals and
protect the insulation of the conductors from
abrasion.
The purpose of the NEC code is the practical
safeguarding of persons and property from hazards
arising from the use of electricity. This code contains
provisions considered necessary for safety.
Compliance therewith and proper maintenance will
result in an installation essentially free from hazard!
The NEC is a United States regulatory agency.
International users must follow local electrical codes.
FOLLOW YOUR LOCAL ELECTRICAL CODES!
CAUTION: THIS EQUIPMENT MUST BE
PROPERLY GROUNDED! FAILURE TO DO SO
CAN RESULT IN SEVERE PERSONAL INJURY
FROM ELECTRICAL SHOCK!
If the supply cord is damaged, it must be
replaced by an authorized Taylor service
technician in order to avoid a hazard.
This unit is provided with an equipotential
grounding lug that is to be properly attached to the
rear of the frame by the authorized installer. The
installation location is marked by the equipotential
bonding symbol (5021 of IEC 60417-1) on both the
removable panel and the equipment's frame.
CAUTION: THIS EQUIPMENT MUST BE
PROPERLY GROUNDED! FAILURE TO DO SO
CAN RESULT IN SEVERE PERSONAL INJURY
FROM ELECTRICAL SHOCK!
131212
Models C303NP & C314NP
3
To the Installer
Beater Rotation
Use only R404A refrigerant that conforms
to the AHRI standard 700 specification. The use of
any other refrigerant may expose users and
operators to unexpected safety hazards.
Beater rotation must be clockwise as viewed
looking into the freezing cylinder.
If rotation is not correct, the individual beater motor
wiring should be checked by an authorized Taylor
service technician.
Refrigerant liquid sprayed onto the skin may
cause serious damage to tissue. Keep eyes and skin
protected. If refrigerant burns should occur, flush
immediately with cold water. If burns are severe,
apply ice packs and contact a physician
immediately.
Initial Freezing Cylinder Cleaning
Due to the types of products used in FCB
equipment, it is imperative that the freezing cylinder
and the inlet tube be thoroughly brush cleaned,
rinsed, and sanitized before running any product.
Prepare a cleaning solution, using 2 oz. of liquid
detergent in 2 gallons of warm water. Using this
solution, brush clean the freezing cylinder and the
inlet tube. Rinse the freezing cylinder and the inlet
tube with clean water. Sanitize, using the sanitizing
procedures outlined in this Operator Manual, starting
on page 28.
Taylor reminds technicians to be aware of
and in compliance with local government laws
regarding refrigerant recovery, recycling, and
reclaiming systems. For information regarding
applicable local laws, please contact your local
authorized Taylor distributor.
Refrigerant
WARNING: R404A refrigerant used in
conjunction with polyolester oils is extremely
moisture absorbent. When opening a refrigeration
system, the maximum time the system is open must
not exceed 15 minutes. Cap all open tubing to
prevent humid air or water from being absorbed by
the oil.
In consideration of our environment, Taylor
uses only HFC refrigerants. The HFC refrigerant
used in this unit is R404A. This refrigerant is
generally considered non-toxic and non-flammable,
with an Ozone Depleting Potential (ODP) of zero (0).
However, any gas under pressure is potentially
hazardous and must be handled with caution.
NEVER fill any refrigerant cylinder completely with
liquid. Filling the cylinder to approximately 80% will
allow for normal expansion.
131212
To the Installer
4
Models C303NP & C314NP
Section 2
To the Operator
The unit you have purchased has been carefully
engineered and manufactured to give you
dependable operation.
Note: Your Taylor warranty is valid only if the parts
are authorized Taylor parts, purchased from the
local authorized Taylor Distributor, and only if all
required service work is provided by an authorized
Taylor service technician. Taylor reserves the right
to deny warranty claims on units or parts if
non-Taylor approved parts or incorrect refrigerant
were installed in the unit, system modifications were
performed beyond factory recommendations, or it is
determined that the failure was caused by abuse,
misuse, neglect, or failure to follow all operating
instructions. For full details of your Taylor Warranty,
please see the Limited Warranty section in this
manual.
This unit, when properly operated and cared for, will
produce a consistent quality product. Like all
mechanical products, it will require cleaning and
maintenance. A minimum amount of care and
attention is necessary if the operating procedures
outlined in this manual are followed closely.
Note: Constant research results in steady
improvements; therefore, information in this
manual is subject to change without notice.
This Operator's Manual should be read
before operating or performing any maintenance on
the unit.
Your Taylor unit will NOT compensate for and/or
correct any errors made during the set-up or filling
operations. Thus, the initial assembly, set-up, and
priming procedures are of extreme importance. It is
strongly recommended that all personnel
responsible for the unit's operation, including
assembly and disassembly, go through these
procedures together in order to be properly trained
and to make sure that all understand their role in
using and maintaining the unit.
If the crossed out wheeled bin symbol is
affixed to this product, it signifies that this product is
compliant with the EU Directive as well as other
similar legislation in effect after August 13, 2005.
Therefore, it must be collected separately after its
use is completed, and cannot be disposed as
unsorted municipal waste.
The user is responsible for returning the product to
the appropriate collection facility, as specified by
their local code.
For additional information regarding applicable local
laws, please contact the municipal facility and/or
local distributor.
In the event you should require technical assistance,
please contact your local authorized Taylor
Distributor.
131212
Models C303NP & C314NP
5
To the Operator
Compressor Warranty Disclaimer
The refrigeration compressor(s) on this unit are
warranted for the term stated in the Limited
Warranty section in this manual. However, due to
the Montreal Protocol and the U.S. Clean Air Act
Amendments of 1990, many new refrigerants are
being tested and developed, thus seeking their way
into the service industry. Some of these new
refrigerants are being advertised as drop-in
replacements for numerous applications. It should
be noted that in the event of ordinary service to this
unit's refrigeration system, only the refrigerant
specified on the affixed data label should be
used. The unauthorized use of alternate refrigerants
will void your Taylor compressor warranty. It is the
unit owner's responsibility to make this fact known to
any technician he employs.
From time-to-time Taylor may test new refrigerant
alternates. Should a new refrigerant alternate prove,
through Taylor's testing, that it would be accepted as
a drop-in replacement for this unit, then the
disclaimer in this “Compressor Warranty Disclaimer”
section will not apply to the use of the alternate
refrigerant approved by Taylor.
To find out the current status of an alternate
refrigerant as it relates to your compressor warranty,
call Taylor or your local authorized Taylor distributor.
Be prepared to provide the Model/Serial Number of
the unit in question.
Note: Continuing research results in steady
improvements; therefore, information in this
Operator Manual is subject to change without
notice.
It should also be noted that Taylor does not warrant
the refrigerant used in its equipment. For example, if
the refrigerant is lost during the course of ordinary
service to this unit, Taylor has no obligation to either
supply or provide replacement refrigerant either at
billable or unbillable terms. Taylor will recommend a
suitable replacement if the original refrigerant is
banned, obsoleted, or no longer available during the
five (5) year Taylor warranty of the compressor.
131212
To the Operator
6
Models C303NP & C314NP
Section 3
Safety
We, at Taylor Company, are concerned about the
safety of the operator at all times when they are
coming in contact with the unit and its parts. Taylor
makes every effort to design and manufacture
built-in safety features to protect both operators and
service technicians.
S
S
Installing and servicing refrigeration equipment can
be hazardous due to system pressure and electrical
components. Only trained and qualified service
personnel should install, repair, or service
refrigeration equipment. When working on
refrigeration equipment, observe precautions noted
in the literature, tags and labels attached to the unit,
and other safety precautions that may apply. Follow
all safety code requirements. Wear safety glasses
and work gloves.
S
S
S
S
IMPORTANT - Failure to adhere to the
following safety precautions may result in
severe personal injury or death. Failure to
comply with these warnings may also damage
the unit and/or its components. Such damage
may result in component replacement and
service repair expenses.
S
DO NOT operate the unit without reading
this entire Operator Manual first. Failure to follow all
of these operating instructions may result in damage
to the unit, poor performance, health hazards,
personal injury, or death.
S
This unit is to be used only by trained
personnel. It is not intended for use by children or
people with reduced physical, sensory, or mental
capabilities, or lack of experience and knowledge.
Where limited equipment operation is allowed for
public use, such as a self-serve application,
supervision or instruction concerning the use of the
appliance by a person responsible for their safety is
required. Children should be supervised to ensure
that they do not play with the appliance.
Models C303NP & C314NP
All repairs should be performed by an
authorized Taylor service technician.
The main power supplies to the unit must be
disconnected prior to performing installation,
repairs, or maintenance.
DO NOT operate the unit unless it is
properly grounded.
DO NOT operate the unit with larger fuses
than specified on the unit's data label.
Cord Connected Units: Only Taylor
authorized service technicians or licensed
electricians may install a plug or
replacement cord on these units.
Units that are permanently connected to
fixed wiring and for which leakage currents
may exceed 10 mA, particularly when
disconnected or not used for long periods,
or during initial installation, shall have
protective devices such as a GFI, to protect
against the leakage of current, installed by
the authorized personnel to the local codes.
Stationary units which are not equipped with
a power cord and a plug or another device
to disconnect the appliance from the power
source must have an all-pole disconnecting
device with a contact gap of at least 3 mm
installed in the external installation.
Supply cords used with this unit shall be
oil-resistant, sheathed flexible cable not
lighter than ordinary polychloroprene or
other equivalent synthetic
elastomer-sheathed cord (Code designation
60245 IEC 57) installed with the proper cord
anchorage to relieve conductors from strain,
including twisting, at the terminals and
protect the insulation of the conductors from
abrasion.
If the supply cord is damaged, it must be
replaced by an authorized Taylor service
technician in order to avoid a hazard.
Failure to follow these instructions may result in
electrocution. Contact your local authorized Taylor
Distributor for service.
7
Safety
DO NOT use a water jet to clean or rinse
the unit. Failure to follow these instructions may
result in serious electrical shock.
S
S
S
Cleaning and sanitizing schedules are
governed by your state or local regulatory agencies
and must be followed accordingly. Please refer to
the cleaning section of this Operator Manual for the
proper procedure to clean this unit.
DO NOT allow untrained personnel to
operate this unit.
DO NOT operate the unit unless all service
panels and access doors are restrained with
screws.
DO NOT remove any internal operating
parts (including, but not limited to, freezer
door, beater, or scraper blades), unless all
control switches are in the OFF position.
This unit is designed to maintain product
temperature under 41°F (5°C). Any product being
added to this unit must be below 41°F (5°C). Failure
to follow this instruction may result in health hazards
and poor freezer performance.
DO NOT run the unit without product. Failure to
follow this instruction can result in damage to the
unit.
Failure to follow these instructions may result in
severe personal injury, especially to fingers or
hands, from hazardous moving parts.
DO NOT obstruct air intake and discharge openings:
Air cooled units require a minimum of 3” (76 mm) of
air space on both sides, 3” (76 mm) at the rear, and
12” (305 mm) on the top of the unit. Minimum air
clearances must be met to assure adequate air flow
for optimum performance.
This unit has many sharp edges that can
cause severe injuries.
S
S
DO NOT put objects or fingers in the door
spout. This may contaminate the product
and cause severe personal injury from blade
contact.
USE EXTREME CAUTION when removing
the beater assembly. The scraper blades
are very sharp.
Failure to allow adequate clearance can reduce the
refrigeration capacity of the unit and possibly cause
permanent damage to the compressor.
This unit must be placed on a level surface.
Extreme care should be taken when moving the unit
for any reason. Two or more persons are required to
safely move this unit. Failure to comply may result in
personal injury or damage to the unit.
For Indoor Use Only: This unit is designed to
operate indoors, under normal ambient
temperatures of 70°-75°F (21°-24°C). The unit has
successfully performed in high ambient
temperatures of up to 104°F (40°C) at reduced
capacities.
Access to the service area of the unit must
be restricted to persons having knowledge and
practical experience with the unit, in particular as far
as safety and hygiene are concerned.
NOISE LEVEL: Airborne noise emission does not
exceed 78 dB(A) when measured at a distance of
1.0 meter from the surface of the unit and at a
height of 1.6 meters from the floor.
131212
Safety
8
Models C303NP & C314NP
Section 4
Operator Parts Identification
Model C303NP
Figure 2
ITEM
DESCRIPTION
PART NO.
ITEM
DESCRIPTION
PART NO.
1
PANEL-SIDE-LEFT
059721
6
PANEL-FRONT-SHELL
066647
2
PANEL A.-REAR AC
X66671
7
PANEL-FRONT-LOWER
066678
3
PANEL-SIDE-RIGHT
059722
8
SHELF - DRIP TRAY
066677
4
DISPLAY-LED *C303* 15.4"
066670
9
TRAY-DRIP
066676
5
PANEL-FRONT-UPPER
066682
10
SHIELD-SPLASH
066680
150421
Models C303NP & C314NP
9
Operator Parts Identification
Model C314NP
Figure 3
ITEM
DESCRIPTION
PART NO.
ITEM
DESCRIPTION
PART NO.
1
DISPLAY-LED-15.4"TALL
068575
7
PANEL-FRONT-LOWER
059652
2
PANEL-SIDE-LEFT
059721
8
PANEL-SIDE-RIGHT
059722
3
PANEL A.-REAR
X68182
9
SHELF-DRIP-TRAY
059653
4
SCREW-10-32X1/2 SLTD
037734
10
TRAY-DRIP
059654
5
PANEL-FRONT-UPPER
068496
11
SHIELD-SPLASH
059659
6
PANEL-FRONT-SHELL
059576-SPN
150421
Operator Parts Identification
10
Models C303NP & C314NP
Beater Door Assembly
Figure 4
ITEM
DESCRIPTION
PART NO.
ITEM
1
DOOR A.-SLUSH-PARTIAL-SLF
X83427SSP
9
1a
DOOR A.-SLUSH-PARTIAL-SLF
X83427-SER
1b
PIN A.-VALVE HANDLE
X83812
1c
VALVE-DRAW SELF CLOSE
2
3
DESCRIPTION
PART NO.
O-RING-.291"ID X .080"W
018550
10
BUSTER-ICE
047735
11
SEAL-DRIVE SHAFT
032560
080662
12
NUT-STUD
043666
SPRING-COMP.970X.082X3.87
030344
13
SHAFT-BEATER-SLUSH-NP
067533
O-RING-1"OD X .139W
032504
14
BEATER A.-7QT-1 PIN
X46233
4
PLUG-PRIME
050405
15
BLADE-SCRAPER-PLASTIC
046237
5
O-RING-.563OD X .070W-#013
043758
16
CLIP-SCRAPER BLADE 8.75"
046238
6
ARM-BAFFLE
047729
17
BEARING-FRONT
013116
7
BAFFLE A.
X47731
18
GASKET-DOOR 5.109 X 5.630
014030
8
BEARING-GUIDE
014496
19
HANDLE A.-DRAW
X47384
150421
Models C303NP & C314NP
11
Operator Parts Identification
Accessories
Figure 5
ITEM
DESCRIPTION
PART NO.
ITEM
DESCRIPTION
PART NO.
1
PAIL-10 QT
013163
2d
BRUSH-DRAW VALVE 1-1/2”OD
014753
2
BRUSH A.-PACKAGE
X64275
3
KIT A.-TUNE UP
X56829
2a
BRUSH-MIX PUMP BODY-3”X7”
023316
4
LUBRICANT-TAYLOR HI PERF
048232
2b
BRUSH-DOUBLE ENDED
013072
5
SANITIZER-STERA SHEEN
SEE NOTE
2c
BRUSH-REAR BRG 1”DX2“L
013071
*Note: A sample container of sanitizer is sent with the
unit. For reorders, order Stera Sheen part no. 055492
(100 2 oz. packs) or Kay-5 part no. 041082 (200 packs).
150127
Operator Parts Identification
12
Models C303NP & C314NP
Section 5
Important: To the Operator
Model C303NP
Model C314NP
Figure 6
ITEM
1
2
3
4
4a
4b
4c
4d
4e
5
5a
6
7
8
Note: To identify the freezing cylinders on the
C303NP and C314NP, they are counted from left to
right as follows: barrel 1, barrel 2, barrel 3, and
barrel 4. (Note: Barrel 4 is C314NP only.)
DESCRIPTION
DISPLAY-LIGHTED
CONTROL-POWER SWITCH
LIQUID CRYSTAL DISPLAY
KEY PAD (BARREL #1)
OFF KEY
AUTO KEY
PRIME KEY
BEATER KEY
ALARM SILENCER KEY
KEY PAD (BARREL #2)
MENU SELECT KEY
KEY PAD (BARREL #3)
PRODUCT LIGHT
KEY PAD (BARREL #4)
Models C303NP & C314NP
13
Important: To the Operator
Control Switch
OFF
OK
There is control switch located at the top left corner
of the upper front panel, behind the illuminated
display. When placed in the ON position, this control
switch allows Slushtech operation.
OFF
OK
CO2-OK
OFF
OK
WATER-OK
Liquid Crystal Display
Note: Syrup, CO2 and water are satisfied.
There are three Liquid Crystal Displays (LCD)
located on the upper front panel behind the
illuminated display. Each LCD displays information
for the freezing cylinder located directly beneath it.
Pressing the AUTO (- ->) key for each freezing
cylinder will display the following screen.
The LCD shows the current operating mode of the
freezing cylinders. It also indicates whether there is
enough syrup, CO2, and water being supplied to the
freezer. If an error in the machine operation occurs,
a warning tone will sound and the word “FAULT” will
flash on the third line of the display.
AUTO
OK
AUTO
OK
CO2-OK
AUTO
OK
WATER-OK
Operational Mode Displays
Line 1 indicates the operating mode for each
freezing cylinder.
The screens illustrated in this section are those
seen on the Model C303.
(The Model C314 screens vary slightly to include
the fourth barrel information.)
Line 2 indicates the status of the syrup system in
each freezing cylinder. As long as syrup is available,
the word “OK” will appear on the LCD. When the
syrup supply is insufficient, the word “OUT” will flash
on the LCD. The same rules apply to the fourth line
which indicates the status of the CO2 and the H2O.
The screens below illustrate the operational mode
information displayed during normal operation. The
LCD displays information corresponding to the three
freezing cylinders located directly beneath them.
When the unit is plugged into the wall receptacle
and the control switch is in the ON position, the
following screen appears. This screen will remain on
the LCD for 60 seconds unless a key is pressed.
The third line of this display is a fault indicator. If an
error in machine operation occurs, the word “FAULT
will be displayed on the LCD.
SAFETY TIMEOUT
ANY KEY ABORT
BEATER
OUT
If any key is pressed (or 60 seconds elapse) the
following screen appears.
Important: To the Operator
CO2-OUT
14
BEATER
OUT
- -FAULT- -
BEATER
OUT
H2O-OUT
Models C303NP & C314NP
Operator Menu Display
Fault Messages
The OPERATOR MENU is used to enter the
operating screens. To access the Operator Menu,
press the MENU/SELECT key. The cursor will flash
under the letter “A”, indicating that this is screen A.
To select a different screen, use the AUTO (- ->)
and OFF (<- -) keys to move the cursor to the
desired screen selection and press the
MENU/SELECT key.
Beater Overload
Beater is out on overload.
Chk Refrig Sys Psi
Out on compressor high
pressure cut-out.
Thermistor Short
Shorted thermistor probe.
Thermistor Open
Open thermistor probe.
H2O Pressure Low
Water pressure is low.
CO2 Pressure Low
CO2 pressure is low.
Syrup Pressure Low Syrup is no longer present.
OPERATOR MENU
ABCDEFGHI
BRL Temp 2 High
Freezing cylinder
temperature is above 120_F
(49_C).
BRL Not Cooling
Freezing cylinder is not
cooling after 5 minutes.
No Fault Found
No fault conditions are
apparent.
EXIT MENU
<- - - ->
SEL
Operator Menu Options
ABCDEFGHI-
The following are explanations of possible faults and
display screens. Pressing the +++ key shows the
faults for each freezing cylinder. The freezing
cylinders are referred to as barrels. They are
counted from left to right as follows: barrel 1, barrel
2, barrel 3, and barrel 4. (Note: Barrel 4 is C314NP
only.)
Exit From Menu
Fault Description
Set Clock
Manual Defrost
System Information
Current Conditions
Fault History
Rinse / Sanitize
Service Menu
1.
NO FAULT FOUND - No fault conditions are
apparent.
Operator Menu Timeout
FAULT DESCRIPTION
BARREL 1
NO FAULT FOUND
CLR
+++
If the display is left in the Operator Menu or in any of
the Operator Menu selections except “Current
Conditions”, the display will return to the system
mode screen 60 seconds after the last keypress.
The Current Conditions screen will be displayed until
manually changed.
2.
Fault Description (Option B)
Screen B is FAULT DESCRIPTION. The Fault
Description screen will indicate if there is a fault in
one of the freezing cylinders. Upon correction of the
fault, the warning tone will stop. (Note: “BRL NOT
COOLING” is the only fault that requires pressing
the OFF (<- -) key to clear the fault message and
the warning tone.
Models C303NP & C314NP
BEATER OVERLOAD - The beater motor is
out on overload. When this fault occurs, the
affected barrel automatically turns off. The fault
clears when the condition is corrected.
FAULT DESCRIPTION
BARREL 1
BEATER OVERLOAD
CLR
+++
15
SEL
SEL
Important: To the Operator
3.
CHK REFRIG SYS PSI - The compressor is
out on high head pressure. When this fault
occurs, the machine automatically turns off.
The fault clears when the condition is corrected.
FAULT DESCRIPTION
BARREL 1
CHK REFRIG SYS PSI
CLR
+++
4.
SEL
8.
SEL
THERMISTOR OPEN - One of the freezing
cylinder thermistor probes is faulty.
FAULT DESCRIPTION
BARREL 1
THERMISTOR OPEN
CLR
+++
6.
FAULT DESCRIPTION
BARREL 1
H2O PRESSURE LOW
CLR
+++
THERMISTOR SHORT - One of the freezing
cylinder thermistor probes is faulty.
FAULT DESCRIPTION
BARREL 1
THERMISTOR SHORT
CLR
+++
5.
freezing cylinders will shut down and the
following fault message will appear. When the
water is replenished, the fault message and
warning tone will clear.
9.
SYRUP PRESS LOW - When the syrup out
indicator displays a lack of syrup, the freezing
cylinder enters the HOLD mode. No
refrigeration or product flow from the flow
control is allowed. The beater will continue to
operate as long as the barrel temperature is
below 50_F (10_C).
FAULT DESCRIPTION
BARREL 1
SYRUP PRESS LOW
CLR
+++
SEL
SEL
When faults are corrected, they are cleared from the
fault description screen, with the exception of the
“BRL NOT COOLING” fault. To clear the “BRL NOT
COOLING” fault, press the OFF (<- -) key on the
FAULT DESCRIPTION screen.
To see if there is more than one fault in the freezing
cylinders, press the PRIME (+ + +) key. To return to
the Operator Menu, press the MENU/SELECT key.
To return to the Main Screen, use the AUTO (- ->)
key to cycle to MENU ITEM A and then press the
MENU/SELECT key.
H2O PRESSURE LOW - When the water out
indicator displays a lack of water, a 60 second
internal timer will start. If the water is not
replenished at the end of 60 seconds, all
Important: To the Operator
SEL
BRL TEMP 2 HIGH - A maximum allowable
product temperature has been established to
prevent the product from excessive heating. If
the product exceeds 120_F (49_C) temperature
for any reason (in any mode of operation), the
affected barrel shuts down.
FAULT DESCRIPTION
BARREL 1
BARREL TEMP 2 HIGH
CLR
+++
When the syrup is satisfied, the barrel will refill
the product tank and automatically return to the
AUTO mode. The fault message and warning
tone will clear. (See “Syrup Out Indicator” on
page 21.)
7.
BRL NOT COOLING - A freezing cylinder
check has been established for the AUTO
mode of operation. When a freezing cylinder
enters the AUTO mode, the control checks the
product temperature. After five minutes, it
checks the product temperature again. If the
product temperature did not drop in that five
minute time span, the freezing cylinder will shut
down and the following message will appear on
the fault screen. For this check to be valid, the
product temperature must be above 40_F
(4.4_C).
FAULT DESCRIPTION
BARREL 1
BARREL NOT COOLING
CLR
+++
SEL
SEL
16
Models C303NP & C314NP
Pressing the MENU/SELECT key when the cursor is
under “ENABLE” accepts the selection and displays
a screen similar to the following. This screen will
initially show the setting that is currently in use.
Set Clock (Option C)
The Set Clock Option allows the operator to adjust
the real time clock. Pressing the OFF/<--or
AUTO/--> keys moves the cursor left or right
respectively. Pressing the PRIME/+++ key increases
the selected time/date settings. Pressing the
BEATER/--- key decreases the selected time/date
settings.
SET CLOCK
09:00
-<- - - ->
DST START
MAR
----<- - - ->
Second
+++
Sunday
---
SEL
11/12/09
+++
---
Pressing the OFF/<-- or AUTO/--> keys moves the
cursor left or right respectively. Pressing the PRIME
/+++ or BEATER/--- keys increases or decreases
the selected month when the cursor is under the
month.
SEL
If an invalid date is entered, the LCD will display the
following screen. Press the MENU/SELECT key to
return the controller to the previous LCD screen and
correct the calendar entry.
SET CLOCK
09:00
Pressing the PRIME /+++ or BEATER/--- keys
increases or decreases the selected Sunday when
the cursor is under the day. Pressing the
MENU/SELECT key accepts the selection and
displays a screen similar to the following. This
screen will initially show the setting that is currently
in use.
02/31/10
INVALID DATE
SEL
The controller will NOT advance to the next screen
until a valid date has been entered. Once a valid
date is entered, pressing the MENU/SELECT key
will display the Daylight Saving Time screen. The
cursor will initially appear under the selection that is
currently in use.
DAYLIGHT SAVING TIME
ENABLE
DISABLE
----<- - - ->
DST END
JAN
----<- - - ->
+++
Sunday
---
SEL
Pressing the OFF/<-- or AUTO/--> keys moves the
cursor left or right respectively. Pressing the PRIME
/+++ or BEATER/--- keys increases or decreases
the selected month when the cursor is under the
month.
SEL
Pressing the PRIME /+++ or BEATER/--- keys
increases or decreases the selected Sunday when
the cursor is under the day.
Pressing the OFF/<-- or AUTO/--> keys moves the
cursor left or right respectively.
Pressing the MENU/SELECT key when the cursor is
under “DISABLE” will disable the selection and
return to the Operator Menu.
Models C303NP & C314NP
First
Pressing the MENU/SELECT key accepts the
selection and returns to the Operator Menu.
17
Important: To the Operator
Manual Defrost (Option D)
System Information (Option E)
This option allows the operator to start a Manual
Defrost cycle. The following screen will be displayed
upon entering this option.
MANUAL DEFROST
BRL
1 2 3
<- - - ->
This option displays all relevant information. The first
screen displays the version of software the unit is
running.
EXIT
---SEL
SYSTEM INFORMATION
C303 Control UVC2
Version 1.04
SEL
Pressing the OFF/<-- key moves the cursor to the
left, under the barrel number desired. Pressing the
AUTO/--> key moves the cursor to the right.
Pressing MENU/SELECT displays the B.O.M. and
the serial number. This screen also indicates
whether or not the unit is equipped with a water
pressure switch. Line three will read “With or
Without the H2O Pressure Switch”.
Pressing the MENU/SELECT key with the cursor
under EXIT will return the display to the Operator
Menu. Pressing the MENU/SELECT key with the
cursor under a barrel number will display the screen
for that barrel.
MANUAL DEFROST
YES
NO
<- - - ->
B.O.M.
C30327C000
S/N
K0000000
WITH H2O PRESS SW
EXIT
---SEL
SEL
Pressing the MENU/SELECT key displays the
System Information Language screen. This screen
displays the version number of the language.
Note: The screen displayed is determined by the
original selection.
Pressing the OFF/<-- key will place the cursor under
“YES”. Pressing the AUTO/--> key will place the
cursor under “NO”. Pressing the MENU/SELECT
key accepts the selection and returns to the
Operator Menu.
SYSTEM INFORMATION
Language
V1 14r00
English
If any barrel is already in DEFROST when Manual
Defrost is selected, the following screen will be
displayed.
539
SEL
Pressing the MENU/SELECT key displays the
Power Saver Mode status screen. If the Power
Saver Mode is disabled (OFF), the following screen
is displayed.
MANUAL DEFROST
BARREL 1
Already in DEFROST
SEL
POWER SAVER MODE
OFF
Note: The screen displayed is determined by the
original selection.
SEL
Pressing the MENU/SELECT key will return to the
Operator Menu.
Important: To the Operator
18
Models C303NP & C314NP
If the Power Saver Mode is enabled (ON), one of the
following screens is displayed.
POWER SAVER REST
CYCLE 1
SUN
SUN
+++
00:30
05:30
---
Pressing the PRIME/+++ key increases the cycle
number. Pressing the BEATER/--- key decreases
the cycle number. Pressing the MENU/SELECT key
at any time during this mode will advance the control
to display one of the following screens.
SEL
Note: The screen displayed is determined by the
Power Saver Mode selection.
POWER SAVER STANDBY
CYCLE 1
SUN
SUN
+++
00:30
05:30
---
Pressing the PRIME/+++ key increases the cycle
number. Pressing the BEATER/--- key decreases
the cycle number. As the cycle number changes, the
time assigned to that cycle number is displayed. The
Power Saver Start time is displayed on the second
line. The third line shows the Power Saver Stop
time.
REST
SEL
Models C303NP & C314NP
---
SEL
Pressing the MENU/SELECT key at any time during
this mode accepts the settings and advances to the
next barrel screen (barrel 2, barrel 3). Pressing the
MENU/SELECT key after all 3 barrels have been
displayed will accept the settings and return the
control to the Operator Menu.
STANDBY
---
BRL 1
05:00
SEL
If the time to a given cycle is NOT the same for
every day, the DAILY screen will be displayed.
Pressing the OFF/<-- or AUTO/--> keys moves the
cursor under the Cycle number or the Day of the
week. Pressing the PRIME /+++ or BEATER/--- key
increases or decreases the selected setting.
Note: The screen displayed is determined by the
Power Saver Mode selection.
POWER SAVER
CYCLE
1 OFF
+++
DEFROST TIME
CYCLE
1 SUN
--<- - - ->
+++
---
If the time to a given cycle is the same for every
day, the ALL screen will be displayed. The cursor is
placed under the cycle number and cannot be
moved. Pressing the PRIME/+++ key increases the
cycle number. Pressing the BEATER/--- key
decreases the cycle number. As the cycle number
changes, the time assigned to that cycle number is
displayed.
If a given cycle is OFF, the following screen is
displayed.
---
BRL 1
05:00
SEL
Cycle 1 is displayed upon entry into this screen. The
first line indicates the current Power Saver Type
(Rest or Standby). The cursor is under the cycle
number and cannot be moved.
POWER SAVER
CYCLE
1 OFF
+++
DEFROST TIME
CYCLE
1 ALL
+++
SEL
19
Important: To the Operator
When a fault has occurred, the date and time of the
fault is shown on the second line of the screen. The
fault and the barrel code are shown on the third line
of the screen. The barrel codes are 1, 2, 3, and 4.
The barrels are counted from left to right as follows:
barrel 1, barrel 2, barrel 3, and barrel 4. (Note:
Barrel 4 is C314NP only.)
Current Conditions (Option F)
This option continuously updates the temperature (in
_F or _C) for all barrels.
Note: 1 = barrel 1, 2 = barrel 2, 3 = barrel 3,
4 = barrel 4 (C314NP only)
When the Fault History is displayed, the second
screen is displayed. Pressing the PRIME/+++ key
will increase the page number shown in the upper
right hand corner of the screen. Pressing the
BEATER/--- key will decrease the number. There
are 20 pages of fault history. The most current
recorded fault will appear on page one, the next
oldest on page two, and so on until page 20.
An asterisk (*) will be displayed when the liquid line
solenoid for the respective barrel is open. Pressing
the MENU/SELECT key returns the display to the
Operator Menu.
CURRENT CONDITIONS
1*
27.5 F
2
27.5 F
3
27.5 F
FAULT HISTORY
11/12/09
16:33:31
1
CHK REFRIG SYS PSI
<- - - ->
+++
---
SEL
This option allows the operator to display the last 20
recorded faults. When there is no fault, the following
screen is displayed.
1
NO FAULT FOUND
+++
---
FAULT HISTORY
11/12/09
16:33:31
RESTORED FROM FAULT
<- - - ->
+++
---
1
SEL
1
Pressing the OFF/<-- key returns to the original fault
screen. Pressing the PRIME/+++ key while in the
secondary screen will advance the screen to the
next fault page.
SEL
Possible Fault Descriptions
Pressing the AUTO/--> key when a fault is still
present will display the following screen.
No Fault Found
Beater Overload
Chk Refrig Sys PSI
Thermistor Shorted
Thermistor Open
H2O Pressure Low
CO2 Pressure Low
Syrup Press Low
Barrel Temp 2 High
BRL Not Cooling
Important: To the Operator
SEL
Pressing the AUTO/--> key when a fault has been
cleared displays a secondary page that shows when
the fault was restored.
Fault History (Option G)
FAULT HISTORY
1
FAULT HISTORY
<- - - ->
STILL IN FAULT
+++
1
---
SEL
Pressing the MENU/SELECT key will return the
screen to the Operator Menu.
20
Models C303NP & C314NP
Rinse/Sanitize (Option H)
Service Menu (Option I)
This option allows the operator to select the Rinse or
Sanitize Mode. The following display will be shown:
This screen allows authorized service technicians to
access service information. Press the
MENU/SELECT key to return to the Operator Menu.
RINSE / SANITIZE
SANITIZE
EXIT
---
RINSE
<- - - ->
SEL
OPERATOR MENU
ABCDEFGHI
SERVICE MENU
<- - - ->
Press the OFF/<-- key once to place the cursor
under the SANITIZE selection. Press the OFF/<-key twice to place the cursor under the RINSE
selection. Pressing the AUTO/--> key moves the
cursor to the right. Press the MENU/SELECT key to
accept the selection. When the MENU/SELECT key
is pressed with the cursor under EXIT, the display
will return to the Operator Menu.
Syrup Out Indicator
If the cursor is under RINSE or SANITIZE, one of
the following screen will appear.
RINSE
BRL
1
2
3
<- - - ->
The word “OUT” will appear in one of the columns
below the word “AUTO” to indicate a lack of syrup or
syrup pressure to the indicated freezing cylinder.
EXIT
--SEL
AUTO
OUT
CO2-OK
Note: The screen displayed is determined by the
Rinse / Sanitize selection.
SANITIZE
BRL
1
2
3
<- - - ->
AUTO
OK
AUTO
OK
WATER-OK
When a syrup out condition occurs in one of the
freezing cylinders, the corresponding product light
illuminates, the warning tone sounds, and the
freezing cylinder enters the HOLD mode.
EXIT
--SEL
During the HOLD mode, the refrigeration system
automatically stops to prevent a freeze-up in the
freezing cylinder. The beater will continue to run if
the freezing cylinder temperature is less than 50_F
(10_C). The CO2 solenoid will be closed to prevent
the dispensing of product. The other freezing
cylinders are not affected.
Pressing the OFF/<-- key places the cursor under
the BARREL NUMBER selection. Pressing the
AUTO/--> key moves the cursor to the right.
Pressing the MENU/SELECT key with the cursor
under a barrel number accepts the selection and
places the cursor under EXIT. Pressing the
MENU/SELECT key with the cursor under EXIT will
return the display to the Operator Menu.
Models C303NP & C314NP
SEL
After the product bag is replaced, the product light
will extinguish and the warning tone will stop.
21
Important: To the Operator
Water Out Indicator
AUTO
OK
AUTO
OK
CO2-OK
Product Not Ready Light
AUTO
OK
When the light is continuously illuminated (not
flashing) it indicates that there is a fault or an “OUT”
condition for syrup or water.
WATER-OUT
On the LCD, if the word “OUT” appears next to the
word “WATER”, it indicates a lack of water being
supplied to the freezer. In addition, the product light
will illuminate and a warning tone will sound. This
will continue until the proper amount of water is
supplied to the freezer. If the water is not supplied
within one minute, the machine will shut down.
When the light is flashing, it indicates that the
product is not at serving viscosity. This will occur
during the initial freeze down, a defrost cycle, and
during power saver modes.
Audio Alarm Silencer
The audio alarm will be disabled if the ALARM
SILENCE key on the left side of the machine is
pressed. (The ALARM SILENCE key on the right
side is not functional.) If a fault condition occurs or
the system mode changes, the audio alarm will be
re-enabled automatically. If the audio alarm is
silenced for greater than 30 minutes without
correcting the fault, it will be re-enabled
automatically.
Important: To the Operator
Sampling Valve
The sampling valve is located behind the lower front
panel. The sampling valve is used to obtain a brix
reading.
22
Models C303NP & C314NP
Section 6
Operating Procedures
The Model C303NP has been selected to illustrate
the pictured step-by-step operating procedures for
both models contained in this manual. These
models, for practical purposes of operation, are the
same.
Slide the seal over the shaft and groove until it
snaps into place. Pinch the boot seal and fill the
inside portion of the seal with 1/4” more lubricant.
The Model C303NP contains three 7 quart (6.6 liter)
freezing cylinders. The Model C314 contains four 7
quart (6.6 liter) freezing cylinders.
The syrup flow control combines the two ingredients
of carbonated water and syrup, and sends this
combination to the freezing cylinder. As product is
drawn, new product will flow from the flow control
into the freezing cylinder.
We begin our instructions at the point where the
parts are disassembled and laid out to air dry.
The following procedures will show you how to
assemble the parts into the freezer, sanitize them,
and prime the freezer with fresh product.
Figure 7
Step 2
Insert the drive shaft into the freezing cylinder
(slotted end first) and into the rear shell bearing, until
the seal fits securely over the rear shell bearing. Be
certain the drive shaft fits into the drive coupling
without binding.
Duplicate the following procedures, where they
apply, for the other freezing cylinders.
If you are disassembling the machine for the first
time or need information to get to this starting point
in our instructions, turn to pageNO TAG,
“Disassembly” and start there.
Assembly
MAKE SURE THE CONTROL SWITCHES
ARE IN THE “OFF” POSITION. Failure to do so
may result in personal injury or component
damage.
Note: When lubricating parts, use an approved food
grade lubricant (example: Taylor Lube HP).
Figure 8
Step 1
Lubricate the area where the boot seal snaps onto
the drive shaft and the shaft portion that comes in
contact with the bearing on the beater drive shaft.
DO NOT lubricate the slotted end of the drive
shaft.
USE EXTREME CAUTION when handling
the beater assembly. The scraper blades are very
sharp and may cause injury.
150127
Models C303NP & C314NP
23
Operating Procedures
Step 3
Before installing the beater assembly, check the
scraper blades for any signs of wear or damage. If a
scraper blade is nicked or worn, replace both
blades.
Check the scraper blade clips to make sure they are
not bent and the slot is even for the entire length of
the clip. Replace any damaged clips.
Figure 11
Step 6
Install the white, plastic guide bearing on the short
end of the baffle assembly. Slide the o-ring into the
groove on the long end of the baffle assembly and
lubricate the o-ring. Do not lubricate the guide
bearing.
Figure 9
Step 4
If the blades and clips are in good condition, place
the clip over the blade. Place the rear scraper blade
and clip over the single holding pin on the beater
(knife edge to the outside). Holding the blade on the
beater, turn it over and install the front blade the
same way.
Figure 12
Figure 10
Step 7
Insert the short end of the baffle assembly into the
pilot hole in the center of the drive shaft. The hole in
the baffle assembly shaft should be rotated to the 12
o'clock position.
Step 5
Holding the blades in position, insert the beater
assembly into the freezing cylinder and slide it into
position over the drive shaft. Turn the beater slightly
to be certain that the beater is properly seated.
When in position, the beater will not protrude beyond
the front of the freezing cylinder.
Step 8
Before assembling the freezer door, check the
following for any nicks, cracks, or signs of wear:
front bearing, door gasket, draw valve, o-rings, and
all sides of the door assembly, including the inside of
the draw valve bore. Replace any damaged parts.
150701
Operating Procedures
24
Models C303NP & C314NP
Step 12
Apply firm downward pressure on the draw valve
and center the draw valve hole in the small slot on
the left side of the spout. Insert the draw valve
handle through the slot and into the draw valve hole.
Step 9
Install the o-rings on the draw valve and lubricate.
Figure 13
Step 10
Turn the door upside down. Insert the draw valve
spring.
Figure 16
Step 13
Move the draw handle to the forward position to
allow installation of ice buster.
Figure 14
Step 11
Insert the draw valve into the door. Line up the small
hole on each side of the draw valve with the slot on
each side of the door spout.
Figure 17
Figure 15
150127
Models C303NP & C314NP
25
Operating Procedures
Step 14
From the back of the door, install the ice buster
through the door spout and into the slot located just
above the lower o-ring.
Step 16
Turn the door right side up. Remove the draw valve
handle. Install it on the other side, through the longer
slot and into the draw valve hole.
Figure 20
Step 17
Insert the valve handle pin. Turn the pin and the
draw valve handle until the pin drops completely into
place.
Figure 18
Step 15
Move the draw handle to the back position to lock
the ice buster in place.
Note: While turning the draw valve handle, it may
be necessary to pull the draw valve handle back
slightly to allow the pin to fall in place.
Figure 19
Figure 21
150127
Operating Procedures
26
Models C303NP & C314NP
Step 21
Slide the white, plastic front bearing onto the bearing
hub, making certain that the flanged end of the
bearing is resting against the freezer door.
DO NOT lubricate the door gasket or front bearing.
Step 18
Place the o-ring onto the prime plug and lubricate.
Figure 22
Step 19
Screw the prime plug into position on the front of the
door.
Figure 25
Step 22
Position the freezer door onto the four studs on the
front of the freezing cylinder and push the door into
place. Install the four handscrews onto the studs
and tighten them equally in a crisscross pattern to
insure that the door is snug. DO NOT over-tighten
the handscrews.
Note: If the freezer door does not fit into place
easily, position the open end of the beater assembly
in the 11 o'clock position.
Figure 23
Step 20
Place the large rubber gasket into the groove on the
back side of the freezer door.
Figure 24
Figure 26
150127
Models C303NP & C314NP
27
Operating Procedures
Step 2
Prepare an approved 100 PPM sanitizing solution
(examples: 2-1/2 gal. [9.5 liters] of Kay-5R or 2
gal. [7.6 liters] of Stera-SheenR). USE WARM
WATER AND FOLLOW THE MANUFACTURER'S
SPECIFICATIONS.
Step 23
Position the baffle arm by inserting it down into the
hole on the baffle assembly which protrudes from
the door. Verify proper installation by moving the
baffle assembly back and forth to be sure it moves
freely.
Important: Make sure the sanitizer is completely
dissolved.
Step 3
Using an empty bag of syrup, cut the syrup line
connector from the end of the bag.
Figure 27
Repeat Steps 1 through 23 for the remaining
freezing cylinder(s).
Sanitizing
IMPORTANT: If a unit is sanitized, and will not be
used for an extended period of time, clean water
should be used to flush all sanitizer from the lines.
Remove the water from all the lines and components
prior to storage of the unit. Upon return to operation,
the unit must be sanitized prior to use.
Figure 29
Step 4
Connect the syrup line to the syrup line connector
that was cut from the syrup bag.
Step 1
Open the lighted display door. Place the control
switch in the ON position.
Figure 28
Figure 30
150127
Operating Procedures
28
Models C303NP & C314NP
Step 5
With the bag connector attached to the syrup line,
place the syrup line into the pail of sanitizing
solution.
Step 8
Pressing the MENU (SEL) key will give you the
option for sanitizing a freezing cylinder. Move the
cursor under the desired barrel.
BARREL
SANITIZE
1 2 3
<- - - ->
EXIT
SEL
Step 9
Press the MENU (SEL) key to start the sanitize
mode.
Step 10
Repeat Steps 6 - 9 for the remaining freezing
cylinders.
Step 11
Open the prime plugs. Place an empty pail under the
door spouts. When sanitizing solution fills the
freezing cylinders approximately 2/3 full, close the
prime plugs.
Figure 31
Step 6
To place a freezing cylinder in the SANITIZE mode,
press the MENU (SEL) key. Move the cursor by
pressing the AUTO (- ->) key until the third line
indicates RINSE / SANITIZE.
Step 12
Continue filling the freezing cylinders with sanitizing
solution until the solution purges out of the relief
valve at the top of the mix tank, and begins draining
into the front drip tray. Press the OFF (<- -) key.
OPERATOR MENU
ABCDEFGHI
RINSE / SANITIZE
<- - - ->
Step 13
Press the BEATER (- - -) key. Agitate the solution in
the freezing cylinders for five minutes.
SEL
Step 7
Press the MENU (SEL) key. Move the cursor under
the word “SANITIZE” by pressing the OFF (<- -)
key.
RINSE
RINSE / SANITIZE
SANITIZE
-----
<- - - ->
EXIT
SEL
Figure 32
Models C303NP & C314NP
29
Operating Procedures
Step 14
With a pail beneath the door spouts, open the draw
valves and drain all the solution from the freezing
cylinders. Press the OFF (<- -) key and close the
draw valves.
Figure 34
Step 4
Place the sampling valve in the OFF (center)
position.
Figure 33
IMPORTANT! The unit must NOT be placed in
AUTO until all sanitizing solution has been removed
from the freezing cylinder and proper priming
procedures have been completed. Failure to follow
this instruction may result in damage to the freezing
cylinder.
Step 15
Disconnect the syrup connectors in the sanitizing
solution.
Figure 35
Step 5
Press the PRIME (+ + +) key.
Priming/Brixing
Step 1
Connect the syrup line to the Bag-in-Box (BIB)
syrup.
Step 2
Remove the drip tray, splash shield and the lower
front panel to gain access to the syrup sampling
valves.
Step 3
Open the prime plug by rotating it counter-clockwise.
Figure 36
150701
Operating Procedures
30
Models C303NP & C314NP
Step 9
Stir the finished product. Pour a small amount of
product over the refractometer. The brix reading
should register 13 to 14. A reading higher than this
would cause a darker, richer product. The
refrigeration system would have to run longer to
freeze this excess syrup. A reading lower than this
could cause a freeze-up in the freezing cylinder
because of the excess water.
Step 6
Slowly move the syrup sampling valve to the fully
open position by turning the handle “down” toward
the sampling line. Allow the liquid to run into a pail
until all the sanitizer is removed and full strength
product is flowing.
Figure 37
Figure 39
IMPORTANT! Failure to remove all sanitizing
solution may result in damage to the freezing
cylinder.
Note: Brix is the ratio of syrup to water which will
directly affect the quality and taste of the product.
Brixing should be done before priming the freezer
and when a change in syrup flavor has been made.
Step 7
Close the syrup sampling valve (center position).
Remove the pail and place a cup under the valve.
Step 10
To adjust the brix, turn the adjustment screw located
behind the drip tray shelf. Clockwise adjustments
increase the amount of syrup to water, and
counterclockwise adjustments decrease the amount
of syrup to water. Adjust the screw in small
increments and check the brix again.
Step 8
Open the syrup sampling valve and allow the
product to flow into the cup. Close the syrup
sampling valve by turning the handle to the center
position.
Figure 40
Repeat this step until a correct brix reading is
registered.
Figure 38
150701
Models C303NP & C314NP
31
Operating Procedures
Step 11
Once the proper brix has been achieved, turn the
handle “up” to allow product to flow to the mix tank.
Figure 42
Step 16
Close the illuminated display when complete.
Replace the panels and the hood, and attach with
screws. Install the front drip tray and the splash
shield on the front of the freezer.
Figure 41
Daily Cleaning Procedures
Note: The position of the handle on the syrup
sampling valve determines the direction of product
flow. The down position opens the syrup sampling
valve for collecting brix samples. The center position
shuts off the product flow. The up position directs
the flow of product to the freezing cylinder.
The following procedure should be performed daily.
Remove the splash shield and front drip tray. Take
these parts to the sink and brush-clean them.
Re-install the parts onto the freezer. Use a clean,
sanitized towel and wipe down the front of the
machine, including the doors and spouts.
Step 12
Place a pail beneath the door spout. Open the draw
valve and drain the freezing cylinder to remove any
incorrectly brixed product. Close the draw valve.
120 Day Closing Procedure
We recommend that the machine be completely
disassembled and cleaned at least every 120 days
using the following procedures.
Step 13
Press the PRIME (+ + +) key. Allow the liquid level
to fill to the prime plug hole. Close the prime plug.
ALWAYS FOLLOW LOCAL HEALTH CODES
Step 14
Repeat these steps for the other freezing
cylinders.
To disassemble the machine, the following items will
be needed:
Step 15
To place the freezing cylinders in the AUTO mode,
press the AUTO (- ->) key for each freezing cylinder.
When the “Product Not Ready” light extinguishes,
the product will be at serving viscosity.
Operating Procedures
S
S
S
S
32
Two cleaning pails
Necessary brushes (provided with freezer)
Cleaner
Single service towels
Models C303NP & C314NP
Draining Product From the
Freezing Cylinders
Rinsing
Step 1
Press the BEATER (- - -) key. This will allow the
beater to operate to push the product from the
freezing cylinder. Open the draw valve and drain the
product from the machine.
Step 1
To place a freezing cylinder in the RINSE mode,
press the MENU (SEL) key. Move the cursor by
pressing the AUTO (- ->) key until the third line
indicates RINSE / SANITIZE.
OPERATOR MENU
ABCDEFGHI
RINSE / SANITIZE
<- - - ->
SEL
Step 2
Press the MENU (SEL) key. Move the cursor under
“RINSE” by pressing the OFF (<- -) key twice.
Figure 43
RINSE / SANITIZE
SANITIZE
RINSE
---<- - - ->
Step 2
When all the product has been drained from the
freezing cylinder, close the draw valve and press the
OFF (<- -) key. Discard this product.
EXIT
SEL
Step 3
Pressing the MENU (SEL) key will give you the
option for rinsing a freezing cylinder. Move the
cursor under the desired barrel.
RINSE
BRL
<- - - ->
Figure 44
EXIT
SEL
Step 4
Pressing the MENU (SEL) key at this time will start
the beater motor and deliver water to the freezing
cylinder.
Step 3
Repeat Steps 1 and 2 for the other freezing
cylinders.
Models C303NP & C314NP
1 2 3
33
Operating Procedures
Step 5
Allow the rinse water to flow into the cylinder until it
is approximately 2/3 full. With a pail under the door
spout, open the draw valve and drain the rinse
water. Repeat this procedure until the rinse water
being drawn is clear.
Step 5
Pressing the MENU (SEL) key will give you the
option for sanitizing a freezing cylinder. Move the
cursor under the desired barrel.
Step 6
Repeat Steps 1 - 5 for the remaining freezing
cylinders.
BARREL
SANITIZE
1 2 3
<- - - ->
EXIT
SEL
Step 7
When all of the rinse water has been drained, press
the OFF (<- -) key.
Step 6
Press the MENU (SEL) key to start the sanitize
mode.
Cleaning
Step 1
Prepare an approved 100 PPM cleaning solution
(examples: 2-1/2 gal. [9.5 liters] of Kay-5R or 2
gal. [7.6 liters] of Stera-SheenR). USE WARM WATER AND FOLLOW THE MANUFACTURER'S
SPECIFICATIONS.
Step 7
Repeat Steps 3 - 6 for the remaining freezing
cylinders.
Step 8
Open the prime plugs. Allow each cylinder to fill
approximately 2/3 full. Close each prime plug.
Important: Make sure the cleaner is completely
dissolved.
Step 2
Pour the cleaning/sanitizing solution into a clean,
empty pail. Place the syrup line with the old syrup
connector into the pail of cleaner.
Step 9
Continue filling the freezing cylinders with sanitizing
solution until the solution purges out of each relief
valve, and begins draining into the front drip tray.
The relief valves are located at the top of each mix
tank. Press the OFF (<- -) key.
Step 3
To place a freezing cylinder in the SANITIZE mode,
press the MENU (SEL) key. Move the cursor by
pressing the AUTO (- ->) key until the third line
indicates RINSE / SANITIZE.
Step 10
Press the BEATER (- - -) key to agitate the solution
in each freezing cylinder for five minutes.
OPERATOR MENU
ABCDEFGHI
RINSE / SANITIZE
<- - - ->
SEL
Step 4
Press the MENU (SEL) key. Move the cursor under
the word “SANITIZE” by pressing the OFF (<- -)
key.
RINSE
RINSE / SANITIZE
SANITIZE
-----
<- - - ->
EXIT
SEL
Figure 45
Operating Procedures
34
Models C303NP & C314NP
Step 11
With a pail beneath the door spouts, open the draw
valves and drain all the solution from the the
freezing cylinders. Press the OFF (<- -) key and
close the draw valves.
Step 3
From each freezer door, remove the draw valve
handle pin.
Step 4
Turn each door upside down and install the draw
handle on the other side of the door. Move the draw
handle to the forward position to allow removal of
the ice buster.
Disassembly
MAKE SURE THE CONTROL SWITCHES
ARE IN THE “OFF” POSITION. Failure to do so
may result in personal injury or component
damage.
Step 1
Remove the baffle arms, handscrews, freezer doors,
baffle assemblies, beater assemblies, scraper
blades and drive shafts from the freezing cylinders.
Take these parts to the sink for cleaning.
Note: Hold freezer doors upright to prevent pin from
falling out.
Step 2
Remove the front drip tray and splash shield. Take
these parts to the sink for cleaning.
Figure 46
Step 5
Remove the ice buster from each door and prepare
to remove the draw handle.
Brush Cleaning
Step 6
IMPORTANT: The draw valve is under pressure
from the spring. Apply downward pressure on
the draw valve while removing the draw handle.
After the draw handle is removed, slowly release the
pressure on the draw valve.
Step 1
Prepare a sink of cleaning/sanitizing solution with an
active chlorine concentrate of 100 - 200 PPM. USE
WARM WATER AND FOLLOW THE
MANUFACTURER'S SPECIFICATIONS.
Make sure all brushes provided with the unit are
available for brush cleaning.
Step 7
Remove the draw valve, spring, front bearing,
gasket, and prime plug. Remove all o-rings.
IMPORTANT: Follow label directions. Too
STRONG of a solution can cause parts damage,
while too MILD of a solution will not provide
adequate cleaning.
Note: To remove o-rings, use a single service towel
to grasp the o-ring, and apply pressure in an upward
direction until the o-ring pops out of its groove. With
the other hand, push the top of the o-ring forward
until it rolls out of the groove and can be removed
easily.
Step 2
Remove the seal from each drive shaft. Remove the
o-ring and bearing from each baffle assembly.
150127
Models C303NP & C314NP
35
Operating Procedures
Step 8
Thoroughly brush clean all disassembled parts in the
cleaning/sanitizing solution, making sure all lubricant
and mix film is removed. Place all the cleaned parts
on a clean, dry surface to air dry.
Step 9
Return to the unit with a small amount of cleaning/
sanitizing solution. Brush clean the rear shell bearing
at the back of each freezing cylinder with the black
bristle brush.
Figure 47
Step 10
Wipe clean all exterior surfaces of the unit.
Operating Procedures
36
Models C303NP & C314NP
Section 7
Important: Operator Checklist
j 6. Clean and sanitize the syrup lines regularly to
prevent syrup residue build-up that would
restrict the proper flow of syrup.
During Cleaning and Sanitizing
ALWAYS FOLLOW LOCAL HEALTH CODES
j 7. On a regular basis, take a brix reading to
assure a consistent quality product.
Cleaning and sanitizing schedules are governed by
your State or local regulatory agencies and must be
followed accordingly. The following check points
should be stressed during the cleaning and
sanitizing operations.
WE RECOMMEND CLEANING AND SANITIZING
EVERY 120 DAYS.
Regular Maintenance Checks
Troubleshooting Bacterial Count
j 1. Replace scraper blades that are nicked,
damaged or worn down.
j 1. Thoroughly clean and sanitize the machine
regularly, including complete disassembly and
brush cleaning.
j 2. Before installing the beater, be certain that the
scraper blades are properly attached over the
pins.
j 2. Use all brushes supplied for thorough
cleaning. The brushes are specially designed
to reach all product passageways.
j 3. Check the rear shell bearing for signs of wear
(excessive product leakage from the rear drip
pans to the front drip tray).
j 3. Use the black bristle brush to thoroughly
clean the rear shell bearing located at the rear
of the freezing cylinder. Be sure there is a
generous amount of cleaning solution on the
brush.
j 4. Dispose of o-rings or seals if they are worn,
torn, or fit too loosely, and replace with new
ones.
j 4. Using a screwdriver and a cloth towel, keep
the rear shell bearing and the female hex
drive socket clean and free of lubricant and
product deposits.
j 5. Follow all lubricating procedures as outlined in
“Assembly”.
j 5. Properly prepare the cleaning and sanitizing
solutions. Read and follow the label directions
carefully. Too strong of a solution may
damage the parts and too weak of a solution
will not do an adequate job of cleaning or
sanitizing.
Models C303NP & C314NP
j 6. Check the condenser for an accumulation of
dirt and lint. A dirty condenser will reduce the
efficiency and capacity of the machine. The
condenser should be cleaned monthly by
removing the poly-flo filter and cleaning it.
37
Important: Operator Checklist
Winter Storage
If the place of business is to be closed during the
winter months, it is important to protect the freezer
by following certain precautions, particularly if the
building is subject to freezing conditions.
Wrap detachable parts of the freezer such as the
beater, the scraper blades, the drive shaft, and the
freezer door. Place these parts in a protected, dry
place. Rubber trim parts and gaskets can be
protected by wrapping them with moisture-proof
paper. All parts should be thoroughly cleaned of
dried mix or lubrication which attract mice and other
vermin.
Note: It is recommended that an authorized service
technician perform winter storage draining, to insure
all water has been removed. This will guard against
freezing and rupturing of the components.
Disconnect the freezer from the main power source
to prevent possible electrical damage.
Your local Taylor Distributor can perform this service
for you.
Important: Operator Checklist
38
Models C303NP & C314NP
Section 8
PROBLEM
1. Product is too stiff.
Troubleshooting Guide
PROBABLE CAUSE
REMEDY
PAGE
REF.
a. Too much water to syrup
ratio. Improper brix
adjustment.
a. Adjust the brix
accordingly.
b. Consistency control needs
adjustment.
b. Contact a service
technician.
---
c. Torque coupling bound in
WARM position.
c. Contact a service
technician.
---
a. Freezer in a defrost cycle.
a. Wait for defrost cycle to
end.
---
b. Consistency control needs
adjustment.
b. Contact a service
technician.
---
c. Torque coupling bound in
COLD position.
c. Contact a service
technician.
---
d. Broken springs in torque
coupling.
d. Contact a service
technician.
---
3. No product is being
dispensed.
a. Product frozen-up in
freezing cylinder.
a. See problem No. 1.
---
4. Freezer will not operate in
the BEATER or AUTO
mode.
a. Unit is unplugged.
a. Check the plug at wall
receptacle.
---
b. Blown fuse, or the circuit
breaker is off.
b. Replace the fuse or turn
the breaker on.
---
c. Beater motor is out on
overload. Check fault
description screen.
c. Allow the motor to cool.
Press the AUTO (- ->)
key. Call a service
technician if the beater
motor goes out on
overload again.
15
a. Beater motor is out on
overload. Check the fault
description screen.
a. Allow the motor to cool.
Press the AUTO (- ->)
key. Call a service
technician if the beater
motor goes out on
overload again.
15
b. Condenser dirty, A/C.
b. Clean condenser monthly.
37
c. The torque coupling is
bound in the COLD
position.
c. Contact a service
technician.
---
d. Water supply off, W/C.
d. Turn the water on.
---
2. Product is too soft.
5. No compressor operation
in the AUTO mode.
Models C303NP & C314NP
39
31
Troubleshooting Guide
PROBLEM
PROBABLE CAUSE
REMEDY
PAGE
REF.
a. Rounded corners of hex
end of drive shaft, drive
coupling, or both.
a. Replace the drive shaft, or
call a service technician to
replace the direct drive
unit.
---
b. Lubrication of hex end of
drive shaft.
b. Do not lubricate the hex
end. If necessary, contact
a service technician for
removal.
23
a. The scraper blades and/or
blade clips are damaged.
a. Replace the scraper
blades and/or clips.
24
b. The front bearing is
missing or worn.
b. Install or replace the front
bearing.
27
c. Unit was placed in AUTO
before all sanitizing
solution was removed
from freezing cylinder.
c. Place unit in AUTO only
after priming is complete
and all sanitizing solution
is removed.
30/ 31
d. Broken pins on beater
assembly.
d. Repair or replace the
beater assembly. Be sure
the scraper blades are
properly seated on pins.
24
e. The beater assembly is
bent.
e. Call service technician to
repair or replace the
beater and to correct the
cause of insufficient mix in
the freezing cylinder.
---
8. Excessive loss of CO2.
a. Leak in the CO2 system.
a. Contact a service
technician.
---
9. Leakage from rear drip
pan(s) into front drip tray.
a. Seal or o-ring on drive
shaft is worn, missing, or
incorrectly installed.
a. Replace or install correctly
on drive shaft.
23
b. Worn rear shell bearing.
b. Contact a service
technician to replace rear
shell bearing.
---
a. Inadequate lubrication of
draw valve o-rings.
a. Lubricate properly.
25
b. Wrong type lubricant on
draw valve o-rings.
b. Use food grade lubricant
(example: Taylor Lube
HP).
23
c. Worn or missing draw
valve o-rings.
c. Replace or install o-rings
on draw valve.
25/ 42
a. Syrup lines need to be
cleaned and sanitized.
a. Clean and sanitize syrup
lines.
---
b. Blocked flow control.
b. Contact a service
technician.
---
6. Unable to remove the
drive shaft from the rear
shell bearing.
7. The freezing cylinder walls
are scored.
10. Excessive mix leakage
from door spout.
11. Unable to adjust brix.
150701
Troubleshooting Guide
40
Models C303NP & C314NP
PROBLEM
12. Lack of syrup being
supplied to machine.
Models C303NP & C314NP
PROBABLE CAUSE
REMEDY
PAGE
REF.
a. Loss of CO2 to propel
syrup.
a. Contact a service
technician.
---
b. Clogged or kinked syrup
lines.
b. Sanitize syrup lines
regularly. If kinked, repair
or replace.
---
41
Troubleshooting Guide
Section 9
PART DESCRIPTION
Parts Replacement Schedule
EVERY 4 MONTHS
Scraper Blade
EVERY 8 MONTHS
ANNUALLY
X
Drive Shaft Seal
X
Drive Shaft O-Ring
X
Freezer Door Gasket
X
Draw Valve O-Ring
X
Front Bearing
X
Prime Plug O-Ring
X
Black Bristle Brush, 1” x 2”
Inspect & Replace if
Necessary
Minimum
Double Ended Brush
Inspect & Replace if
Necessary
Minimum
White Bristle Brush, 1-1/2” x 2”
Inspect & Replace if
Necessary
Minimum
White Bristle Brush, 3” x 7”
Inspect & Replace if
Necessary
Minimum
Parts Replacement Schedule
42
Models C303NP & C314NP
Section 10 Limited Warranty on Equipment
TAYLOR COMPANY LIMITED WARRANTY ON FREEZERS
Taylor Company is pleased to provide this limited warranty on new Taylor-branded freezer equipment available
from Taylor to the market generally (the “Product”) to the original purchaser only.
LIMITED WARRANTY
Taylor warrants the Product against failure due to defect in materials or workmanship under normal use and
service as follows. All warranty periods begin on the date of original Product installation. If a part fails due to
defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service agency,
will provide a new or re-manufactured part, at Taylor’s option, to replace the failed defective part at no charge for
the part. Except as otherwise stated herein, these are Taylor’s exclusive obligations under this limited warranty for
a Product failure. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed
below and on the reverse (if any) of this document.
Product
Soft Serve
Frozen Yogurt
Shakes
Smoothies
Frozen Beverage
Batch Desserts
Part
Limited Warranty Period
Insulated shell assembly
Five (5) years
Refrigeration compressor
(except service valve)
Beater motors
Five (5) years
Beater drive gear
Two (2) years
Printed circuit boards and
Softech controls beginning
with serial number H8024200
Two (2) years
Parts not otherwise listed in
this table or excluded below
One (1) year
Two (2) years
LIMITED WARRANTY CONDITIONS
1.
If the date of original installation of the Product cannot be verified, then the limited warranty period begins
ninety (90) days from the date of Product manufacture (as indicated by the Product serial number). Proof of
purchase may be required at time of service.
2.
This limited warranty is valid only if the Product is installed and all required service work on the Product is
performed by an authorized Taylor distributor or service agency, and only if genuine, new Taylor parts are
used.
3.
Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in
the Taylor Operator’s Manual.
4.
Defective parts must be returned to the authorized Taylor distributor or service agency for credit.
5.
The use of any refrigerant other than that specified on the Product’s data label will void this limited warranty.
LIMITED WARRANTY EXCEPTIONS
This limited warranty does not cover:
1.
Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of
defective parts, replacement parts, or new Products.
2.
Normal maintenance, cleaning and lubrication as outlined in the Taylor Operator’s Manual, including cleaning
of condensers.
131212
Models C303NP & C314NP
43
Limited Warranty on Equipment
3.
Replacement of wear items designated as Class “000” parts in the Taylor Operator’s Manual.
4.
External hoses, electrical power supplies, and machine grounding.
5.
Parts not supplied or designated by Taylor, or damages resulting from their use.
6.
Return trips or waiting time required because a service technician is prevented from beginning warranty
service work promptly upon arrival.
7.
Failure, damage or repairs due to faulty installation, misapplication, abuse, no or improper servicing,
unauthorized alteration or improper operation or use as indicated in the Taylor Operator’s Manual, including
but not limited to the failure to use proper assembly and cleaning techniques, tools, or approved cleaning
supplies.
8.
Failure, damage or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake
or any other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty,
accident or condition beyond the reasonable control of Taylor; operation above or below the electrical or
water supply specification of the Product; or components repaired or altered in any way so as, in the
judgment of the Manufacturer, to adversely affect performance, or normal wear or deterioration.
9.
Any Product purchased over the Internet.
10.
Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the
inadequacy or interruption of electrical service.
11.
Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever.
12.
Damages resulting from the use of any refrigerant other than that specified on the Product’s data label will
void this limited warranty.
13.
Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.
14.
ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY
NATURE WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequential
damages, so this limitation may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from
jurisdiction to jurisdiction.
LIMITATION OF WARRANTY
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS
AND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER'S SOLE
REMEDY WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE
COMPONENTS UNDER THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL
OR INCIDENTAL DAMAGES (INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS,
PROPERTY DAMAGES OR SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESS
WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGED
BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHATSOEVER.
LEGAL REMEDIES
The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or
complaint with the Product, stating the defect or complaint and a specific request for repair, replacement, or other
correction of the Product under warranty, mailed at least thirty (30) days before pursuing any legal rights or
remedies.
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072, USA
Limited Warranty on Equipment
44
Models C303NP & C314NP
Section 11
Limited Warranty on Parts
TAYLOR COMPANY LIMITED WARRANTY ON TAYLOR GENUINE PARTS
Taylor Company is pleased to provide this limited warranty on new Taylor genuine replacement components and
parts available from Taylor to the market generally (the “Parts”) to the original purchaser only.
LIMITED WARRANTY
Taylor warrants the Parts against failure due to defect in materials or workmanship under normal use and service
as follows. All warranty periods begin on the date of original installation of the Part in the Taylor unit. If a Part fails
due to defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service
agency, will provide a new or re-manufactured Part, at Taylor’s option, to replace the failed defective Part at no
charge for the Part. Except as otherwise stated herein, these are Taylor’s exclusive obligations under this limited
warranty for a Part failure. This limited warranty is subject to all provisions, conditions, limitations and exclusions
listed below and on the reverse (if any) of this document.
Limited Warranty Period
Part's Warranty Class Code or Part
Class 103 Parts¹
Three (3) months
Class 212 Parts²
Twelve (12) months
Class 512 Parts
Twelve (12) months
Class 000 Parts
No warranty
Taylor Part #072454 (Motor-24VDC *C832/C842*)
Four (4) years
LIMITED WARRANTY CONDITIONS
1.
If the date of original installation of the Part cannot be otherwise verified, proof of purchase may be required
at time of service.
2.
This limited warranty is valid only if the Part is installed and all required service work in connection with the
Part is performed by an authorized Taylor distributor or service agency.
3.
The limited warranty applies only to Parts remaining in use by their original owner at their original installation
location in the unit of original installation.
4.
Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in
the Taylor Operator’s Manual.
5.
Defective Parts must be returned to the authorized Taylor distributor or service agency for credit.
6.
This warranty is not intended to shorten the length of any warranty coverage provided pursuant to a separate
Taylor Limited Warranty on freezer or grill equipment.
7.
The use of any refrigerant other than that specified for the unit in which the Part is installed will void this
limited warranty.
1, 2
Except that Taylor Part #032129SER2 (Compressor-Air-230V SERV) and Taylor Part #075506SER1
(Compressor-Air-115V 60HZ) shall have a limited warranty period of twelve (12) months when used in Taylor
freezer equipment and a limited warranty period of two (2) years when used in Taylor grill equipment.
131212
Models C303NP & C314NP
45
Limited Warranty on Parts
LIMITED WARRANTY EXCEPTIONS
This limited warranty does not cover:
1.
Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of
defective Parts, replacement Parts, or new Parts.
2.
Normal maintenance, cleaning and lubrication as outlined in the Taylor Operator’s Manual, including cleaning
of condensers or carbon and grease buildup.
3.
Required service, whether cleaning or general repairs, to return the cooking surface assemblies, including
the upper platen and lower plate, to an operational condition to achieve proper cooking or allow proper
assembly of release sheets and clips as a result of grease build-up on the cooking surfaces, including but
not limited to the platen and plate, sides of the shroud or top of the shroud.
4.
Replacement of cooking surfaces, including the upper platen and lower plate, due to pitting or corrosion (or
in the case of the upper platen, due to loss of plating) as a result of damage due to the impact of spatulas or
other small wares used during the cooking process or as a result of the use of cleaners, cleaning materials
or cleaning processes not approved for use by Taylor.
5.
Replacement of wear items designated as Class “000” Parts in the Taylor Operator’s Manual, as well as any
release sheets and clips for the Product’s upper platen assembly.
6.
External hoses, electrical power supplies, and machine grounding.
7.
Parts not supplied or designated by Taylor, or damages resulting from their use.
8.
Return trips or waiting time required because a service technician is prevented from beginning warranty
service work promptly upon arrival.
9.
Failure, damage or repairs due to faulty installation, misapplication, abuse, no or improper servicing,
unauthorized alteration or improper operation or use as indicated in the Taylor Operator’s Manual, including
but not limited to the failure to use proper assembly and cleaning techniques, tools, or approved cleaning
supplies.
10.
Failure, damage or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake
or any other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty,
accident or condition beyond the reasonable control of Taylor; operation above or below the gas, electrical or
water supply specification of the unit in which a part is installed; or Parts or the units in which they are
installed repaired or altered in any way so as, in the judgment of Taylor, to adversely affect performance, or
normal wear or deterioration.
11.
Any Part purchased over the Internet.
12.
Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the
inadequacy or interruption of electrical service.
13.
Electricity, gas or other fuel costs, or increases in electricity or fuel costs from any reason whatsoever.
14.
Damages resulting from the use of any refrigerant other than that specified for the unit in which the Part is
installed will void this limited warranty.
15.
Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.
16.
ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY
NATURE WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequential
damages, so this limitation may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from
jurisdiction to jurisdiction.
Limited Warranty on Parts
46
Models C303NP & C314NP
LIMITATION OF WARRANTY
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS
AND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER'S SOLE
REMEDY WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE
PARTS UNDER THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL OR
INCIDENTAL DAMAGES (INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS,
PROPERTY DAMAGES OR SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESS
WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGED
BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHATSOEVER.
LEGAL REMEDIES
The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or
complaint with the Part, stating the defect or complaint and a specific request for repair, replacement, or other
correction of the Part under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072, USA
Models C303NP & C314NP
47
Limited Warranty on Parts
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