Taylor | Model RD30/RC25 | Owner Manual | Taylor Model RD30/RC25 User manual

Taylor Model RD30/RC25 User manual
OPERATOR’S
MANUAL
Model RD30 & RC25
Remote Slush Freezer
Original Operating Instructions
051060-M
11/99 (Original Publication)
(Updated 6/28/2018)
Complete this page for quick reference when service is required:
Taylor Distributor: __________________________________________________________
Address:_________________________________________________________________
Phone: __________________________________________________________________
Service: _________________________________________________________________
Parts: ___________________________________________________________________
Date of Installation: ________________________________________________________
Information found on the data label:
Model Number: ___________________________________________________________
Serial Number: ____________________________________________________________
Electrical Specs:
Voltage__________________ Cycle__________
Phase__________________________________
Maximum Fuse Size: ______________________________________________________ A
Minimum Wire Ampacity: ___________________________________________________ A
Note: Continuing research results in steady improvements; therefore, information in this manual is subject
to change without notice.
Only instructions originating from the factory or its authorized translation representative(s) are considered to
be the original set of instructions.
© 1999 Taylor Company
051060-M
Any unauthorized reproduction, disclosure, or distribution of copies by any person of any portion of this work may be
a violation of Copyright Law of the United States of America and other countries, could result in the awarding of
Statutory Damages of up to $250,000 (17 USC 504) for infringement, and may result in further civil and criminal
penalties.
All rights reserved.
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072
Table of Contents
Section 1: To the Installer
Installer Safety ................................................................................................... 1-1
Site Preparation ................................................................................................. 1-1
Electrical Connections........................................................................................ 1-2
Beater Rotation .................................................................................................. 1-3
Refrigerant ......................................................................................................... 1-3
Setup Procedures .............................................................................................. 1-4
Section 2: To the Operator
Compressor Warranty Disclaimer ...................................................................... 2-2
Section 3: Safety
Section 4: Operator Parts Identification
Model RD30 ....................................................................................................... 4-1
Beater Door Assembly ....................................................................................... 4-2
Section 5: User Interface
Control Switch .................................................................................................... 5-1
Fill Switch ........................................................................................................... 5-1
Mix Out Light ...................................................................................................... 5-1
Viscosity Control ................................................................................................ 5-1
Section 6: Operating Procedures
Assembly............................................................................................................ 6-1
Sanitizing (Without Post Mix Valve) ................................................................... 6-5
Sanitizing (With Post Mix Valve) ........................................................................ 6-6
Priming (Without Post Mix Valve)....................................................................... 6-8
Priming (With Post Mix Valve)............................................................................ 6-8
Closing Procedure.............................................................................................. 6-8
Draining Product from the Freezing Cylinder ..................................................... 6-8
Rinsing ............................................................................................................... 6-9
Cleaning ............................................................................................................. 6-9
Disassembly....................................................................................................... 6-9
Brush Cleaning................................................................................................... 6-9
051060-M
i
Table of Contents
Section 7: Operator Checklist
During Cleaning and Sanitizing ......................................................................... 7-1
Troubleshooting Bacterial Count ....................................................................... 7-1
Regular Maintenance Checks............................................................................ 7-1
Winter Storage................................................................................................... 7-2
Section 8: Troubleshooting Guide
Section 9: Parts Replacement Schedule
Section 10: Limited Warranty on Equipment
Section 11: Limited Warranty on Parts
ii
051060-M
To the Installer
Section 1
The following information has been included in the
manual as safety and regulatory guidelines. For complete
installation instructions, please see the Installation
Checklist.
Installer Safety
!
DANGER! The main power supply(s) to the
unit must be disconnected prior to performing any
installation, maintenance, or repairs. Failure to follow this
instruction may result in personal injury or death from
electrical shock or hazardous moving parts as well as
poor performance or damage to the unit.
IMPORTANT! In all areas of the world,
equipment should be installed in accordance with
existing local codes. Please contact your local authorities
if you have any questions.
Care should be taken to ensure that all basic safety
practices are followed during the installation and
servicing activities related to the installation and service
of Taylor® equipment.
•
Only authorized Taylor service personnel should
perform installation, maintenance, and repairs
on Taylor equipment.
•
Authorized service personnel should consult
OSHA Standard 29CFRI910.147 or the
applicable code of the local area for the industry
standards on lockout/tagout procedures before
beginning any installation or repairs.
•
Authorized service personnel must ensure that
the proper protective equipment (PPE) is
available and worn when required during
installation and service.
• Authorized service personnel must remove all
metal jewelry, rings, and watches before
working on electrical equipment.
Note: All repairs must be performed by an authorized
Taylor service technician.
WARNING! This unit has many sharp edges
that can cause severe injuries.
Site Preparation
Review the area the unit is to be installed in before
uncrating the unit, making sure that all possible hazards
the user or equipment may experience have been
addressed.
For Indoor Use Only: This unit is designed to operate
indoors, under normal ambient temperatures of 
70°F to 75°F (21°C to 24°C). The freezer has
successfully performed in high ambient temperatures of
104°F (40°C) at reduced capacities.
WARNING! This unit must NOT be installed in
an area where a water jet or hose can be used. NEVER
use a water jet or hose to rinse or clean the unit. Failure
to follow this instruction may result in electrocution.
To the Installer
Models RD30/RC25
1-1
1
TO THE INSTALLER
1
CAUTION! This unit must be installed on a
level surface to avoid the hazard of tipping. Extreme care
should be taken in moving this unit for any reason. Two
or more persons are required to safely move this unit.
Failure to comply may result in personal injury or damage
to the unit.
The authorized installer should inspect the unit for
damage and promptly report any damage to the local
authorized Taylor distributor.
IMPORTANT! An equipotential grounding lug is
provided with this unit. Some countries require the
grounding lug to be properly attached to the rear of the
frame by the authorized installer. The installation location
is marked by the equipotential bonding symbol (5021 of
IEC 60417-1) on both the removable panel and the unit's
frame.
This unit is made using USA sizes of hardware. All metric
conversions are approximate and vary in size.
•
Electrical Connections
In the United States, this equipment is intended to be
installed in accordance with the National Electrical Code
(NEC), ANSI/NFPA 70-1987. The purpose of the NEC
code is the practical safeguarding of persons and
property from hazards arising from the use of electricity.
This code contains provisions considered necessary for
safety. In all other areas of the world, equipment should
be installed in accordance with the existing local codes.
Please contact your local authorities.
!
•
FOLLOW YOUR LOCAL ELECTRICAL CODES.
•
Each unit requires one power supply for each data label
on the unit. Check the data label(s) on the freezer for
branch circuit overcurrent protection or fuse, circuit
ampacity, and other electrical specifications. Refer to the
wiring diagram provided inside the electrical box for
proper power connections.
WARNING! This equipment must be properly
grounded. Failure to do so can result in severe personal
injury from electrical shock.
1-2
IMPORTANT!
Stationary appliances which are not equipped
with a power cord and a plug or another device
to disconnect the appliance from the power
source must have an all-pole disconnecting
device with a contact gap of at least 0.125 in. (3
mm) installed in the external installation.
Appliances that are permanently connected to
fixed wiring and for which leakage currents may
exceed 10 mA, particularly when disconnected
or not used for long periods, or during initial
installation, shall have protective devices to
protect against the leakage of current, such as a
GFI, installed by the authorized personnel to the
local codes.
Supply cords used with this unit shall be 
oil-resistant, sheathed flexible cable not lighter
than ordinary polychloroprene or other
equivalent synthetic elastomer-sheathed cord
(code designation 60245 IEC 57) installed with
the proper cord anchorage to relieve conductors
from strain, including twisting, at the terminals
and protect the insulation of the conductors from
abrasion.
If the supply cord is damaged, it must be replaced by an
authorized Taylor service technician in order to avoid a
hazard.
Models RD30/RC25
To the Installer
TO THE INSTALLER
Beater Rotation
WARNING! Refrigerant liquid sprayed onto the
NOTICE! Beater rotation must be clockwise as
viewed looking into the freezing cylinder.
To correct the rotation on a three-phase unit, interchange
any two incoming power supply lines at the freezer main
terminal block only. To correct rotation on a single-phase
unit, exchange leads inside the beater motor. (Follow the
diagram printed on the motor.)
Electrical connections are made directly to the terminal
block provided in the main control box located behind the
service panel.
It is recommended that beater rotation be performed by
an authorized Taylor service technician.
CAUTION! In consideration of our environment,
Taylor uses only earth-friendly HFC refrigerants. The
HFC refrigerant used in this unit is R404A. This
refrigerant is generally considered nontoxic and
nonflammable, with an ozone-depleting potential (ODP)
of zero (0). However, any gas under pressure is
potentially hazardous and must be handled with caution.
NEVER fill any refrigerant cylinder completely with liquid.
Filling the cylinder to approximately 80% will allow for
normal expansion.
CAUTION! Use only R404A refrigerant that
conforms to the AHRI standard 700 specification. The
use of any other refrigerant may expose users and
operators to unexpected safety hazards.
To the Installer
1
NOTICE! Taylor reminds technicians to be
aware of and in compliance with local government laws
regarding refrigerant recovery, recycling, and reclaiming
systems. For information regarding applicable local laws,
please contact your local authorized Taylor distributor.
!
Refrigerant
!
skin may cause serious damage to tissue. Keep eyes
and skin protected. If refrigerant burns should occur,
flush immediately with cold water. If burns are severe,
apply ice packs and contact a physician immediately.
IMPORTANT! R404A refrigerant used in
conjunction with polyolester oils are extremely moisture
absorbent. When opening a refrigeration system, the
maximum time the system is open must not exceed 15
minutes. Cap all open tubing to prevent humid air or
water from being absorbed by the oil.
Refrigeration Charging and Line
Construction
The dispensing unit is shipped with a refrigerant holding
charge that is sufficient enough to prevent moisture
contamination (8 oz. [227 g] R404A). This holding charge
will become part of the total system charge.
The condensing unit is shipped with the total amount of
refrigerant required for a typical installation of 75 ft.
(22.86 m) or less with a single dispenser.
Models RD30/RC25
1-3
TO THE INSTALLER
Setup Procedures
Standard Fill Module
1
1. Connect the product supply line to the 1/4 in. barbed
fitting on the fill module. Adjust the fill system
pressure to deliver product to the hopper at 1.5 oz. to 
2.5 oz. (42.5 g to 70.9 g) per second. (Approximately
15 PSIG to 20 PSIG [103 kPa to 138 kPa] for most
products.)
4. To adjust either the syrup or water flow rate, turn the
flow adjustment screw clockwise to increase flow, or
counterclockwise to decrease flow. Adjust the screws
until the desired brix is obtained. The flow rate should
be 1.5 oz. to 2.5 oz. (43 mL to 74 mL) per second.
Note: Both syrup and water flow adjustment screws
are located inside the post mix valve cover. Viewed
from the front, the syrup adjustment screw is on the
right and water adjustment is on the left.
2. Lubricate, assemble, sanitize, and prime the
dispenser as outlined in “Assembly” on page 6-1.
3. Place the fill switch in the FILL position. Allow the
product to fill the cylinder and the hopper until the mix
level float is satisfied.
4. Place the control switch in the AUTO position.
5. To observe the suction pressure, attach refrigeration
gauges to the suction access fitting in the dispenser.
Pressures should read approximately 32 psi. 
(221 kPa) for non-alcoholic application and 28 psi.
(193 kPa) for alcoholic application.
Note: Connection to the condensing unit suction
access can give an improper reading.
6. Allow the dispenser to run until the condensing unit
cycles off.
7. If necessary, adjust viscosity to produce satisfactory
product. Adjustments are made by turning the
viscosity adjustment screw (located on the front
panel) clockwise for a thicker product or
counterclockwise for a thinner product.
Units Equipped with Post Mix Valve
1. Connect syrup and water lines.
Note: Adjust the syrup supply pressure to maintain
60 PSIG. Water pressure between 40 PSIG and 100
PSIG may require regulated water supply.
2. Turn the sfillwitch in the front of the RD30 to the FILL
position.
3. Press and hold the area on the front of the post mix
valve marked PUSH to prime the fill system. Priming
is required until the BIB switch and the float switch
are both satisfied. Priming is complete when product
will flow without pressing the PUSH button.
1-4
Models RD30/RC25
To the Installer
To the Operator
Section 2
The freezer you have purchased has been carefully
engineered and manufactured to give you dependable
operation. The Taylor Model RD30/RC25, when properly
operated and cared for, will produce a consistent quality
product. Like all mechanical products, this machine will
require cleaning and maintenance. A minimum amount of
care and attention is necessary if the operating
procedures outlined in this manual are followed closely.
IMPORTANT! This manual should be read
before operating or performing any maintenance on the
unit.
Your Taylor unit will NOT compensate for and/or correct
any errors made during the setup or filling operations.
Thus, the initial assembly, setup, and priming procedures
are of extreme importance. It is strongly recommended
that all personnel responsible for the unit's operation,
including assembly and disassembly, go through these
procedures together in order to be properly trained and to
make sure that all personnel understand their role in
using and maintaining the unit.
IMPORTANT! If the crossed-out wheeled-bin
symbol is affixed to this unit, it signifies that this unit is
compliant with the EU Directives as well as other similar
end-of-life legislation in effect after August 13, 2005.
Therefore, it must be collected separately after its use is
completed and cannot be disposed as unsorted
municipal waste.
The user is responsible for returning the unit to the
appropriate collection facility, as specified by your local
code.
For additional information regarding applicable local
disposal laws, please contact the municipal waste facility
and/or local authorized Taylor distributor.
In the event you should require technical assistance,
please contact your local authorized Taylor distributor.
Note: Your Taylor warranty is valid only if the parts are
authorized Taylor parts, purchased from the local
authorized Taylor distributor, and only if all required
service work is provided by an authorized Taylor service
technician. Taylor reserves the right to deny warranty
claims on units or parts if unapproved parts or incorrect
refrigerant were installed in the unit, system modifications
were performed beyond factory recommendations, or it is
determined that the failure was caused by abuse,
misuse, neglect, or failure to follow all operating
instructions. For full details of your Taylor warranty,
please see the Limited Warranty section in this manual.
Note: Constant research results in steady
improvements; therefore, information in this manual is
subject to change without notice.
To the Operator
Models RD30/RC25
2-1
2
TO THE OPERATOR
Compressor Warranty Disclaimer
2
The refrigeration compressor(s) on this unit are
warranted for the term stated in the Limited Warranty
section in this manual. However, due to the Montreal
Protocol and the U.S. Clean Air Act Amendments of
1990, many new refrigerants are being tested and
developed, thus seeking their way into the service
industry. Some of these new refrigerants are being
advertised as drop-in replacements for numerous
applications. It should be noted that in the event of
ordinary service to this unit’s refrigeration system, only
the refrigerant specified on the affixed data label
should be used. The unauthorized use of alternate
refrigerants will void your Taylor compressor warranty. It
is the unit owner’s responsibility to make this fact known
to any technician he employs.
It should also be noted that Taylor does not warrant the
refrigerant used in its equipment. For example, if the
refrigerant is lost during the course of ordinary service to
this machine, Taylor has no obligation to either supply or
provide its replacement either at billable or unbillable
terms. Taylor does have the obligation to recommend a
suitable replacement if the original refrigerant is banned,
obsoleted, or no longer available during the five-year
warranty of the compressor.
Taylor will continue to monitor the industry and test new
alternates as they are being developed. Should a new
alternate prove, through our testing, that it would be
accepted as a drop-in replacement, then the above
disclaimer would become null and void. To find out the
current status of an alternate refrigerant as it relates to
your compressor warranty, call the local Taylor distributor
or the Taylor factory. Be prepared to provide the 
model/serial Number of the unit in question.
2-2
Models RD30/RC25
To the Operator
Safety
Section 3
We, at Taylor Company, are concerned about the safety
of the operator when he or she comes in contact with the
freezer and its parts. Taylor has gone to extreme efforts
to design and manufacture built-in safety features to
protect both you and the service technician. As an
example, warning labels have been attached to the
freezer to further point out safety precautions to the
operator.
!
DANGER! Failure to adhere to the following
safety precautions may result in severe personal injury or
death. Failure to comply with these warnings may also
damage the unit and/or its components. Such damage
may result in component replacement and service repair
expenses.
IMPORTANT! An equipotential grounding lug is
provided with this unit. Some countries require the
grounding lug to be properly attached to the rear of the
frame by the authorized installer. The installation location
is marked by the equipotential bonding symbol (5021 of
IEC 60417-1) on both the removable panel and the unit's
frame.
WARNING! DO NOT use a water jet to clean or
rinse the unit. Failure to follow these instructions may
result in serious electrical shock.
NOTICE! DO NOT operate this machine
without reading this entire manual first. Failure to follow
all of these operating instructions may result in damage
to the machine, poor performance, health hazards, or
personal injury.
!
IMPORTANT! This appliance is to be used
only by trained personnel. It is not intended for use by
children or people with reduced physical, sensory, or
mental capabilities or lack of experience and knowledge.
Where limited equipment operation is allowed for public
use, such as a self-serve application, supervision or
instruction concerning the use of the appliance by a
person responsible for their safety is required. Children
should be supervised to ensure that they do not play with
the appliance.
Safety
Models RD30/RC25
3-1
3
SAFETY
•
•
•
•
•
3
•
•
•
WARNING! Avoid injury.
DO NOT operate the unit unless it is properly
grounded.
DO NOT operate the unit with larger fuses than
specified on the unit's data label.
All repairs should be performed by an
authorized Taylor service technician.
The main power supplies to the unit must be
disconnected prior to performing installation,
repairs, or maintenance.
Units that are permanently connected to fixed
wiring and for which leakage currents may
exceed 10 mA, particularly when disconnected
or not used for long periods, or during initial
installation, shall have protective devices to
protect against the leakage of current, such as a
GFI, installed by the authorized personnel to the
local codes.
Stationary units which are not equipped with a
power cord and a plug or another device to
disconnect the appliance from the power source
must have an all-pole disconnecting device with
a contact gap of at least 0.125 in. (3 mm)
installed in the external installation.
Supply cords used with this unit shall be 
oil-resistant, sheathed flexible cable not lighter
than ordinary polychloroprene or other
equivalent synthetic elastomer-sheathed cord
(code designation 60245 IEC 57) installed with
the proper cord anchorage to relieve conductors
from strain, including twisting, at the terminals
and protect the insulation of the conductors from
abrasion.
If the supply cord is damaged, it must be
replaced by an authorized Taylor service
technician in order to avoid a hazard.
Failure to follow these instructions may result in
electrocution. Contact your local authorized Taylor
distributor for service.
3-2
•
•
•
WARNING! Avoid injury.
DO NOT allow untrained personnel to operate
this unit.
DO NOT operate the unit unless all service
panels and access doors are restrained with
screws.
DO NOT remove any internal operating parts
(including, but not limited to, freezer door,
beater, or scraper blades), unless all control
switches are in the OFF position.
Failure to follow these instructions may result in severe
personal injury, especially to fingers or hands, from
hazardous moving parts.
WARNING! This unit has many sharp edges
that can cause severe injuries.
•
DO NOT put objects or fingers in the door
spout. This may contaminate the product and
cause severe personal injury from blade
contact.
•
USE EXTREME CAUTION when removing the
beater assembly. The scraper blades are very
sharp.
!
IMPORTANT! Access to the service area of
the unit must be restricted to persons having knowledge
and practical experience with the unit, in particular as far
as safety and hygiene are concerned.
CAUTION! This machine must be placed on a
level surface. Extreme care should be taken when
moving for any reason. Two or more persons are
required to safely move this machine. Failure to comply
may result in personal injury or damage to the machine.
Models RD30/RC25
Safety
SAFETY
!
NOTICE! Cleaning and sanitizing schedules
are governed by your federal, state, or local regulatory
agencies and must be followed accordingly. Please refer
to the cleaning section of this manual for the proper
procedure to clean this unit.
!
CAUTION! This unit is equipped with a
refrigerated cabinet, designed to maintain product
temperature at or below 41°F (5°C). Before replenishing
the mix supply, the product must be refrigerated at or
below 41°F (5°C). Failure to follow this instruction may
result in health hazards and poor freezer performance.
3
DO NOT run the unit without product. Failure to follow
this instruction can result in damage to the unit.
DO NOT obstruct air intake and discharge openings. A
minimum of 3 in. (76 mm) air clearance on both sides of
the unit is required. It is recommended to place the rear
of the unit against the wall to prevent the recirculation of
warm air. Failure to follow this instruction may cause poor
freezer performance and damage to the machine.
For Indoor Use Only: This machine is designed to
operate indoors, under normal ambient temperatures of
70°F to 75°F (21°C to 24°C). The machine has
successfully performed in high ambient temperatures of
up to 104°F (40°C) at reduced capacities.
Noise Level: Airborne noise emission does not exceed
78 dB(A) when measured at a distance of 39 in. (1.0 m)
from the surface of the machine and at a height of 62 in.
(1.6 m) from the floor.
Safety
Models RD30/RC25
3-3
SAFETY
Notes:
3
3-4
Models RD30/RC25
Safety
Operator Parts Identification
Section 4
Model RD30
1
2
3
16
15
7
4
5
9
8
10
11
14
4
6
13
12
Figure 4-1
Item
Description
Part No.
Item
Description
Part No.
1
Cover-Rear
049201
9
Washer-Freezer Stud
049032
2
Cover-Hopper
049081
10
Panel A.-Front
X49760
3
Retainer-Clip
049419
11
Support-Tray-Left
049056
4
Panel A.-Rear
X48983
12
Support-Tray-Right
049057
5
Panel-Side-Right
048977
13
Tray A.- Drip
X49182
6
Leg A.- 4”- 3/8- 16 Stud w/Cap
X43408
14
Shield-Splash
049203
7
Panel-Side-Left
048975
15
Cover-Front-Upper
049162
8
Stud-Freezer
034035
16
Cover A.-Solenoid
X49396
Operator Parts Identification
Models RD30/RC25
4-1
OPERATOR PARTS IDENTIFICATION
Beater Door Assembly
10
11
12
8
7
6
4
9
3
1i
4
1a
1b
1c
1d
1e
1f
1g
5
1h
2
13
Figure 4-2
Item
Description
Part No.
Item
Description
Part No.
1
Door Assembly-Complete
X48768
4
Arm-Torque
014500
1a
Screw-1/4-20 x 9/16 Thumb
047632
5
O-ring .291 ID x .080 W
018550
1b
Knob-Draw Valve- Black Plastic
047358
6
Torque Assembly
X49022
1c
Plate-Draw Spout Mounting
049275
7
Bearing-Guide
014496
1d
Spout-Door Zero Waste
049276
8
Beater A.-7 Qt.-1 Pin Support
X46233
1e
O-ring-2.375 OD x 1/16 W
046830
9
Blade-Scraper-Plastic
081094
1f
Spring-Comp. - .845 x .055 x 3.5
047357
10
Shaft- Beater
035418
1g
Valve-Draw Zero Waste
047353
11
O-ring 7/8 OD x .139 W
025307
1h
O-ring- 7/8 OD x .103 W
014402
12
Seal-Drive Shaft
032560
1i
Door A.- Partial
X50172
13
Nut-Stud
045644
2
O-ring 5.5” OD x 5.234 ID x .13
049077
3
Bearing-Front
013116
4-2
Note: Optional Door Assembly X50654 has a larger
draw valve, spout, and door port for thick product.
Models RD30/RC25
Operator Parts Identification
User Interface
Section 5
Figure 5-1
5
Control Switch
Mix Out Light
The control switch is located on the front of the machine.
The center position is off. The down position is the Wash
mode and activates the beater motor only. The up
position is the Auto mode. The Auto mode activates the
beater motor and enables refrigeration when the fill
switch is in the FILL position.
A mix out indicating light is located on the front panel.
When the light is lit, the hopper is empty and the mix
supply must be replenished. When the indicator lights,
refrigeration is automatically disabled to prevent
component damage. The beater motor continues to run.
Viscosity Control
Fill Switch
The fill switch is located on the front of the machine. The
FILL position enables refrigeration when the control
switch is in the Auto position. The FILL position enables
the fill module to replenish and maintain product levels in
the freezing cylinder and in the hopper. The OFF position
terminates the fill function. The refrigeration system is
disabled when the fill switch is in the OFF position.
User Interface
The viscosity adjustment screw is located on the front of
the unit. The viscosity (thickness) of the slush can be
adjusted by turning the adjustment screw clockwise for a
thicker product or counterclockwise for a thinner product.
Models RD30/RC25
5-1
USER INTERFACE
Notes:
5
5-2
Models RD30/RC25
User Interface
Operating Procedures
Section 6
We begin our instructions at the point where the parts are
disassembled and laid out to dry from the previous
night’s cleaning.
The following procedures will explain how to assemble
the parts into the freezer, sanitize them, and prime the
freezer with fresh product.
2. Slide the seal over the shaft until it snaps into the
groove. Fill the inside portion of the seal with
lubricant and evenly lubricate the flat side of the seal
that fits onto the rear shell bearing.
If you are disassembling the machine for the first time or
need information to get to this starting point in our
instructions, go to “Disassembly” on page 6-9, and start
there.
Assembly
WARNING! Make sure the control switch is in
the OFF position to eliminate the chance of moving parts.
Failure to follow this instruction may result in severe
personal injury from hazardous moving parts.
Figure 6-2
3. Install the drive shaft into the freezing cylinder,
square end first. The drive shaft seal must fit securely
over the rear shell bearing. Make sure the drive shaft
fits into the drive coupling without binding.
Note: When lubricating parts, use an approved food
grade lubricant (example: Taylor Lube HP). Every three
months discard rubber parts and install new rubber parts.
6
1. Lubricate the O-ring groove. Slide the O-ring into the
first groove on the drive shaft. Lubricate the groove,
O-ring, and shaft portion that comes in contact with
the rear shell bearing on the beater drive shaft. Do
not lubricate the square end of the drive shaft.
Figure 6-3
WARNING! Use extreme caution when
handling the beater assembly. The scraper blades are
very sharp and may cause injury.
Figure 6-1
Operating Procedures
Models RD30/RC25
6-1
OPERATING PROCEDURES
4. Before installing the beater assembly, check the
scraper blades for any signs of wear or damage. If a
scraper blade is nicked or worn, replace both blades.
Note: When in position, the beater will not protrude
beyond the front of the freezing cylinder.
11563
11547
Figure 6-4
5. If the blades are in good condition, place the rear
scraper blade over the rear holding pin (knife edge to
the outside). Holding the blade on the beater, turn it
over and install the front blade the same way.
11548
Figure 6-7
7. Install the plastic guide bearing on the short end of
the torque rotor. Slide the O-ring into the groove on
the long end of the torque rotor and lubricate the 
O-ring. Do not lubricate the guide bearing.
6
Figure 6-5
6. Holding the blades in position, insert the beater
assembly into the freezing cylinder, and slide the
assembly into position over the drive shaft. Turn the
beater slightly to make sure that the beater is
properly seated.
Figure 6-8
11562
Figure 6-6
6-2
Models RD30/RC25
Operating Procedures
OPERATING PROCEDURES
8. Insert the torque rotor (guide bearing end first) into
the pilot hole in the center of the drive shaft. The hole
in the torque rotor shaft should be rotated to the 
12 o’clock position.
11. Place the draw valve spring over the shaft end on the
draw valve.
Figure 6-11
Figure 6-9
9. Before assembling the freezer door, check the
following for any nicks, cracks, or signs of wear: door
bearing, door gasket, draw valve, O-rings, and all
sides of the door assembly, including the inside of the
draw valve bore. Replace any damaged parts.
12. Insert the draw valve and spring into the door spout
until the threaded end of the shaft passes through the
hole in the end of the door spout. Thread the draw
valve knob onto the end of the draw valve shaft.
10. Slide the draw valve O-ring into the groove on the
draw valve and lubricate the O-ring.
6
Figure 6-12
13. Place the door spout seal O-ring into the groove in
the door and lubricate the components.
Figure 6-10
Figure 6-13
Operating Procedures
Models RD30/RC25
6-3
OPERATING PROCEDURES
14. Align the draw spout assembly with the door. Place
the draw spout mounting plate over the draw spout
assembly and align the holes.
17. Position the door on the freezer studs at the front of
the freezing cylinder. Press the door firmly into place.
Note: The torque rotor will protrude through the hole
in the center of the door.
Figure 6-14
15. Using the thumb screws, fasten the draw spout
assembly and draw spout mounting plate to the door.
Figure 6-17
18. Install the handscrews on the studs. Tighten the
screws equally, in a criss cross pattern. Do not
overtighten the handscrews.
6
Figure 6-15
16. Place the large O-ring into the groove on the back
side of the door and lubricate the O-ring. Install the
door bearing onto the hub on the back side of the
door with the flanged end of the bearing facing the
door.
Figure 6-18
Figure 6-16
Note:
6-4
Do not lubricate the door bearing.
Models RD30/RC25
Operating Procedures
OPERATING PROCEDURES
19. Position the torque arm by inserting it through the slot
in the torque switch arm and down into the hole in the
torque rotor which protrudes from the door. Verify
proper installation by moving the torque rotor back
and forth to make sure it moves freely and easily.
Sanitizing (Without Post Mix Valve)
1. Fill the system. Disconnect the product supply lines
from the mix delivery container. Prepare a pail of
approved 100 PPM sanitizing solution (examples: 
2-1/2 gal. [9.5 L] of Kay-5® or 2 gal. [7.6 L] of 
Stera-Sheen®). Use warm water and follow the
manufacturer’s specifications. Pour the solution into
a clean, empty mix delivery container. Connect the
container to the mix delivery line.
Figure 6-19
20. Install the front drip tray and the splash shield under
the door spout.
Figure 6-21
Figure 6-20
2. Place the control switch in the WASH position. Press
the fill switch to activate the mix solenoid. The mix
solenoid will remain open until the mix level float
switch is satisfied. Drain sanitizer from the freezing
cylinder and repeat this procedure until full strength
solution is dispensed from the mix delivery container.
Make sure all sanitizer is removed from the fill
system. Place the fill switch in the OFF position and
drain any remaining solution from the freezing
cylinder.
Figure 6-22
Important! The unit must not be placed in Auto
mode until all sanitizing solution has been removed
from the freezing cylinder and proper priming
procedures have been completed. Failure to follow
this instruction may result in damage to the freezing
cylinder.
Operating Procedures
Models RD30/RC25
6-5
6
OPERATING PROCEDURES
Sanitizing (With Post Mix Valve)
1. Prepare a pail of approved 100 PPM sanitizing
solution (examples: 2-1/2 gal. [9.5 L] of Kay-5® or 2
gal. [7.6 L] of Stera-Sheen®). Use warm water and
follow the manufacturer’s specifications. Pour the
solution into a clean, empty mix delivery system
container.
3. If the sanitizing solution does not continue to flow
after releasing the prime button, press and hold the
prime button for an additional ten seconds. Repeat
this procedure as required to prime the post mix
valve.
Figure 6-25
Figure 6-23
6
2. Place the control switch in the WASH position. Place
the fill switch in the on position. To prime the fill
valve, press and hold the area marked PUSH on the
front of the post mix valve (prime button). After ten
seconds, release the valve, and the sanitizing
solution will continue to flow until the mix float is
satisfied or until the fill switch is turned to the OFF
position.
4. Drain the sanitizing solution from the freezing
cylinder and repeat this procedure until all the
sanitizing solution is dispensed from the mix delivery
container. Disconnect the mix delivery container.
Figure 6-26
Important! The unit must not be placed in Auto
mode until all sanitizing solution has been removed
from the freezing cylinder and proper priming
procedures have been completed. Failure to follow
this instruction may result in damage to the freezing
cylinder.
Figure 6-24
6-6
Models RD30/RC25
Operating Procedures
OPERATING PROCEDURES
Dispenser
1. Prepare a pail of approved 100 PPM sanitizing
solution (examples: 2-1/2 gal. [9.5 L] of Kay-5® or 2
3. Place the control switch in the WASH position. This
will cause the sanitizing solution in the freezing
cylinder to be agitated. Allow the solution to agitate
for five minutes.
gal. [7.6 L] of Stera-Sheen®). Use warm water and
follow the manufacturer’s specifications. Remove the
upper rear cover, and open the hopper cover. Pour
the sanitizing solution into the hopper and allow the
solution to flow into the freezing cylinder.
Figure 6-29
4. Place the control switch in the off position. Place an
empty pail beneath the door spout. Open the draw
valve and draw off all of the sanitizing solution. When
the sanitizer stops flowing from the door spout, close
the draw valve.
Figure 6-27
2. Once the mix float switch is submerged in the
sanitizing solution, brush clean the mix hopper, mix
inlet hole, and mix level float switch.
6
Figure 6-30
5. Replace the hopper cover and the upper rear cover.
Figure 6-28
Figure 6-31
Operating Procedures
Models RD30/RC25
6-7
OPERATING PROCEDURES
Important! The unit must not be placed in Auto
mode until all sanitizing solution has been removed
from the freezing cylinder and proper priming
procedures have been completed. Failure to follow
this instruction may result in damage to the freezing
cylinder.
Priming (Without Post Mix Valve)
With a pail beneath the door spout, open the draw valve.
Press the fill switch to allow fresh product to flow into the
freezing cylinder. This will force out any remaining
sanitizing solution. When full strength product is flowing
from the door spout, close the draw valve. Allow the
freezing cylinder to fill until the mix level float switch has
satisfied the fill system.
2. Place the control switch in the AUTO position. When
the unit cycles off, the product will be at serving
viscosity. The viscosity (thickness) of the slush can
be adjusted by turning the viscosity adjustment screw
on the upper right of the front panel. Turn the
viscosity adjustment screw clockwise for a thicker
product, or counterclockwise for a thinner product.
After making an adjustment, allow the refrigeration
system to cycle two or three times to accurately
evaluate the viscosity.
Figure 6-33
Note: In order for the refrigeration system to 
operate, the fill switch must be in the FILL position
while the control switch is in the AUTO position.
6
Closing Procedure
Figure 6-32
Important! Failure to remove all sanitizing solution may
result in damage to the freezing cylinder.
Priming (With Post Mix Valve)
1. With a pail beneath the door spout, open the draw
valve. Place the fill switch in the FILL position. Press
and hold the area labeled PUSH on the front of the
post mix valve (prime switch). Release the valve after
10 seconds. Allow the product to flow out of the draw
valve until full-strength product is delivered. This will
force out any remaining sanitizing solution. Close the
draw valve and allow the freezing cylinder to fill.
To disassemble the Model RD30, the following items will
be needed:
•
Two cleaning pails
•
Necessary brushes provided with freezer
•
Cleaner
•
Single-service towels
Draining Product from the Freezing
Cylinder
1. Turn the fill switch to the OFF position. Place the
control switch in the WASH position as far ahead of
cleaning time as possible. This will allow frozen
product to soften for easier draining.
2. With a sanitized pail beneath the door spout, open
the draw valve. When all of the product has been
drained from the mix hopper and freezing cylinder,
close the draw valve. Make sure the control switch is
in the off position.
6-8
Models RD30/RC25
Operating Procedures
OPERATING PROCEDURES
Rinsing
1. Remove the upper rear cover, and open the hopper
cover.
2. Pour cool, clean water into the mix hopper and allow
it to flow into the freezing cylinder. With the brushes
provided, scrub the mix hopper, mix inlet hole, and
mix level float switch.
the solution stops flowing from the door spout, close
the draw valve.
Disassembly
WARNING! Make sure the power switch is in
the OFF position. Failure to follow this instruction may
result in severe personal injury from hazardous moving
parts.
1. Remove the torque arm, handscrews, freezer door,
beater assembly, scraper blades, torque rotor, and
drive shaft, and take these parts to the sink for
cleaning.
2. Remove the front drip tray and splash shield and take
them to the sink for cleaning.
Figure 6-34
3. Place the control switch in the WASH position. With a
pail beneath the door spout, open the draw valve.
Drain all the rinse water from the freezing cylinder.
When the rinse water stops flowing from the door
spout, close the draw valve and place the control
switch in the off position.
Repeat this procedure until the rinse water being
drawn from the freezing cylinder is clear.
Cleaning
1. Prepare a pail of approved 100 PPM cleaning
solution (examples: 2-1/2 gal. [9.5 L] of Kay-5® or 2
gal. [7.6 L] of Stera-Sheen®). Use warm water and
follow the manufacturer’s specifications.
2. Pour the cleaning solution into the hopper and allow
it to flow into the freezing cylinder.
3. Once the mix float switch is submerged in the
cleaning solution, brush clean the mix hopper, mix
inlet hole, and mix level float switch.
4. Place the control switch in the WASH position. This
will cause the cleaning solution in the freezing
cylinder to be agitated. Allow the solution to agitate
for five minutes.
5. Place the control switch in the off position. Place an
empty pail beneath the door spout. Open the draw
valve and draw off all of the cleaning solution. When
Operating Procedures
Brush Cleaning
1. Prepare a sink with an approved cleaning solution in
warm water according to the manufacturer’s
specifications. Make sure all brushes provided with
the freezer are available for brush cleaning.
2. Remove the following components:
•
Seal and O-ring from the drive shaft.
•
O-ring and door bearing from the freezer door.
•
Door spout from the freezer door.
•
Draw valve and spring from the door spout.
•
O-ring from the draw valve.
•
O-ring and guide bearing from the torque rotor.
•
Scraper blades.
Note: To remove O-rings, use a single-service towel
to grasp the O-ring. Apply pressure in an upward
direction until the O-ring pops out of its groove. With
the other hand, push the top of the O-ring forward; it
will roll out of the groove and can be removed easily.
3. Thoroughly brush clean all disassembled parts in the
cleaning solution, making sure all lubricant and mix
film is removed. Place all the cleaned parts on a
clean dry surface to air dry.
4. Return to the freezer with a small amount of cleaning
solution. Brush clean the rear shell bearing with the
black bristle brush.
5. Wipe clean all exterior surfaces of the freezer.
Models RD30/RC25
6-9
6
OPERATING PROCEDURES
Notes:
6
6-10
Models RD30/RC25
Operating Procedures
Operator Checklist
Section 7
During Cleaning and Sanitizing
!
Regular Maintenance Checks

Replace scraper blades that are nicked or
damaged.

Before installing the beater, make sure that the
scraper blades are properly attached over the
pins.

Check the rear shell bearing for signs of wear
(excessive product leakage from the rear drip
pans to the front drip tray).

Dispose of O-rings and seals if they are worn,
torn, or fit too loosely, and replace with new ones.

Follow all lubricating procedures as outlined in
“Assembly” on page 6-1.

If your machine is air cooled, check the
condenser(s) for accumulation of dirt and lint.
Dirty condensers will reduce the efficiency and
capacity of the machine. Condensers should be
cleaned monthly. Use a soft brush to clean
between the fins. Never use screwdrivers or other
metal probes to clean between the fins.
ALWAYS FOLLOW LOCAL HEALTH CODES.
Cleaning and sanitizing schedules are governed by your
state or local regulatory agencies and must be followed
accordingly. The following checkpoints should be
stressed during the cleaning and sanitizing operations.
Important! Cleaning and sanitizing must be performed
daily.
Troubleshooting Bacterial Count

Thoroughly clean and sanitize the machine
regularly, including complete disassembly and
brush cleaning.

Use all brushes supplied for thorough cleaning.
The brushes are specially designed to reach all
product passageways.

Use the brush to clean the mix inlet hole which
extends from the mix hopper down to the rear of
the freezing cylinder.

Use the black bristle brush to thoroughly clean
the rear shell bearing located at the rear of the
freezing cylinder. Make sure to have a generous
amount of cleaning solution on the brush.

Using a screwdriver and cloth towel, keep the
female square drive socket and rear shell bearing
clean and free of lubricant and product deposits.

Properly prepare the cleaning and sanitizing
solutions. Read and follow label directions
carefully. Too strong of a solution may damage
the parts, and too weak of a solution will not do an
adequate job of cleaning or sanitizing.

Clean and sanitize the product lines regularly to
prevent syrup residue buildup that would restrict
the proper flow of syrup.

On a regular basis, take a brix reading to ensure a
consistent, quality product (post mix valve
systems only).
Operator Checklist
Note: For machines equipped with an air filter, it will be
necessary to vacuum clean the filters on a monthly
schedule.
Models RD30/RC25
7
7-1
OPERATOR CHECKLIST
Winter Storage
!
CAUTION! If the freezer is subjected to
unheated or freezing conditions, follow the freezer winter 
storage procedure. Failure to follow this procedure may
cause severe and costly damage to the refrigeration 
system.
If the place of business is to be closed during the winter
months, it is important to protect the freezer by following
certain precautions, particularly if the building is subject
to freezing conditions.
Your local Taylor distributor can perform this service for
you.
1. Disconnect the freezer from the main power source
to prevent possible electrical damage.
2. Wrap detachable parts of the freezer such as the
beater, blades, drive shaft, and freezer door, and
place in a protected dry place.
3. Rubber trim parts and gaskets can be protected by
wrapping them with moisture-proof paper.
4. All parts should be thoroughly cleaned of dried mix or
lubrication, which attract mice and other vermin.
7
7-2
Models RD30/RC25
Operator Checklist
Troubleshooting Guide
Section 8
Table 8-1
Problem
1. No product is being
dispensed with the draw
valve open.
2. The product is too thin.
3. The product is too stiff.
4. The freezing cylinder
walls are scored.
5. Unable to remove the
drive shaft.
Troubleshooting Guide
Probable Cause
Remedy
Page
Ref.
a. Product freeze-up because of
improper product mixing.
a. Follow directions for mixing product
carefully.
--
b. The torque arm is not installed.
b. Install the torque arm.
6-5
c. Bent or improperly installed torque
rotor.
c. Replace the bent rotor or follow
proper assembly procedures.
6-2
a. Improper mixing of product.
a. Follow directions for mixing product
carefully.
--
b. Missing, incorrectly installed, or
worn scraper blades.
b. Replace or install the blades correctly.
6-2
c. The viscosity adjustment screw
needs to be adjusted.
c. Adjust the screw accordingly.
d. The torque rotor is bound, leaving
the torque arm in the cold position.
Therefore, the compressor will not
run.
d. Free the torque rotor.
--
a. The torque rotor is bound, leaving
the torque arm in the warm
position. Therefore, the
compressor continually runs.
a. Free the torque rotor.
--
b. The torque arm is missing or bent.
b. Install or replace the torque arm.
c. The viscosity adjustment screw
needs to be adjusted.
c. Adjust the screw accordingly.
d. Improper mixing of product.
d. Follow directions for mixing product
carefully.
1-3, 5-1
6-5
1-3, 5-1
--
a. The scraper blades are damaged.
a. Replace the scraper blades.
6-2
b. The door bearing is missing or
worn.
b. Install or replace the door bearing.
6-4
c. Unit was placed in Auto before all
sanitizing solution was removed
from freezing cylinder.
c. Place unit in Auto mode only after
priming is complete and all sanitizing
solution is removed.
d. Broken pins on beater assembly.
d. Repair or replace the beater
assembly. Make sure the scraper
blades are properly seated on pins.
6-2
e. The beater assembly is bent.
e. Call service technician to repair or
replace the beater and to correct the
cause of insufficient mix in the
freezing cylinder.
--
a. There is lubrication on the square
end of the drive shaft.
a. Do not lubricate the square end of the
drive shaft. Contact a service
technician for drive shaft removal.
6-1
b. Rounded corners of the drive shaft,
drive coupling, or both
components.
b. Replace the drive shaft, drive
coupling, or both components.
--
Models RD30/RC25
6-5 - 6-8
8
8-1
TROUBLESHOOTING GUIDE
Problem
6. Excessive mix leakage
in the rear drip pan.
7. No freezer operation
with the unit in the
AUTO position.
8. The unit is not freezing
product when placed in
the Auto mode.
8
Probable Cause
Page
Remedy
Ref.
a. Improper or inadequate lubrication
on the drive shaft O-ring or seal.
a. Use the correct lubricant (Taylor
Lube) and follow proper lubrication
procedures.
6-1
b. Worn or missing O-ring or seal on
the drive shaft.
b. Replace rubber parts every 3 months.
6-1
c. Worn rear shell bearing.
c. Contact a service technician for
component replacement.
--
a. The unit is unplugged.
a. Plug the power cord in the wall
receptacle.
--
b. The beater motor has tripped the
internal overload.
b. Place the toggle switch in the OFF
position. Allow the motor to cool, then
resume normal operation. Contact a
service technician if the problem
continues.
--
c. The fill switch is not in the ON
position.
c. Place the fill switch in the ON
position.
1-3
d. The circuit breaker tripped or the
fuse has blown.
d. Reset the circuit breaker or replace
the blown fuse.
--
a. The torque rotor is bound, leaving
the torque arm in the cold position.
Therefore the compressor will not
run.
a. Free the torque rotor.
--
b. The torque arm is bent.
b. Replace the torque arm.
--
c. The condensers are dirty.
c. Clean the condensers monthly.
7-1
d. The fill system switch is not in the
ON position.
d. Turn the fill switch to the ON position.
1-3
e. There is a mix out condition.
e. Refill the mix system.
1-3
f. The circuit breaker has tripped or
the fuse has blown on the
condensing unit.
f. Reset the circuit breaker or replace
the blown fuse.
--
9. The guide bearing is
missing.
a. The guide bearing is stuck in the
drive shaft.
a. Remove the guide bearing from the
hole in the drive shaft.
--
10.There is excessive
leakage from the draw
spout.
a. There is improper or inadequate
lubrication on the draw valve 
O-rings.
a. Use the correct lubricant (Taylor
Lube) and follow proper lubrication
procedures.
6-3
b. Worn or missing draw valve Oring.
b. Replace rubber parts every 3 months.
6-1
a. Position of the beater assembly.
a. The open end of the beater assembly
should be in the 11:00 o’clock
position.
6-2
11.The door is not easily
installed.
8-2
Models RD30/RC25
Troubleshooting Guide
Section 9
Parts Replacement Schedule
Table 9-1
Part Description
Every 3 Months
Scraper Blade
Drive Shaft Seal
X
Freezer Door O-ring
X
Door Port O-ring
X
Front Bearing
X
Door Spout O-ring
X
Drive Shaft O-ring
X
Torque Arm O-ring
X
Brushes
Every 6 Months
Annually
Inspect and replace if
necessary.
Minimum
Inspect and replace if
necessary.
Minimum
9
Parts Replacement Schedule
Models RD30/RC25
9-1
PARTS REPLACEMENT SCHEDULE
Notes:
9
9-2
Models RD30/RC25
Parts Replacement Schedule
Limited Warranty on Equipment
Section 10
TAYLOR COMPANY LIMITED WARRANTY ON FREEZERS
Taylor Company is pleased to provide this limited warranty on new Taylor-branded freezer equipment available from
Taylor to the market generally (the “Product”) to the original purchaser only.
LIMITED WARRANTY
Taylor warrants the Product against failure due to defect in materials or workmanship under normal use and service
as follows. All warranty periods begin on the date of original Product installation. If a part fails due to defect during the
applicable warranty period, Taylor, through an authorized Taylor distributor or service agency, will provide a new or
re-manufactured part, at Taylor’s option, to replace the failed defective part at no charge for the part. Except as
otherwise stated herein, these are Taylor’s exclusive obligations under this limited warranty for a Product failure. This
limited warranty is subject to all provisions, conditions, limitations and exclusions listed below and on the reverse (if
any) of this document.
Table 10-1
Product
Part
Limited Warranty Period
Soft Serve
Insulated shell assembly
Five (5) years
Frozen Yogurt
Shakes
Refrigeration compressor 
(except service valve)
Five (5) years
Smoothies
Beater motors
Two (2) years
Frozen Beverage
Beater drive gear
Two (2) years
Batch Desserts
Printed circuit boards and Softech controls
beginning with serial number H8024200
Two (2) years
Parts not otherwise listed in this table or
excluded below
One (1) years
LIMITED WARRANTY CONDITIONS
1. If the date of original installation of the Product cannot be verified, then the limited warranty period begins ninety
(90) days from the date of Product manufacture (as indicated by the Product serial number). Proof of purchase may
be required at time of service.
2. This limited warranty is valid only if the Product is installed and all required service work on the Product is
performed by an authorized Taylor distributor or service agency, and only if genuine, new Taylor parts are used.
3. Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in the
Taylor Operator’s Manual.
4. Defective parts must be returned to the authorized Taylor distributor or service agency for credit.
5. The use of any refrigerant other than that specified on the Product’s data label will void this limited warranty.
LIMITED WARRANTY EXCEPTIONS
10
This limited warranty does not cover:
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of
defective parts, replacement parts, or new Products.
2. Normal maintenance, cleaning and lubrication as outlined in the Taylor Operator’s Manual, including cleaning of
condensers.
Limited Warranty on Equipment
Models RD30/RC25
10-1
LIMITED WARRANTY ON EQUIPMENT
3. Replacement of wear items designated as Class “000” parts in the Taylor Operator’s Manual.
4. External hoses, electrical power supplies, and machine grounding.
5. Parts not supplied or designated by Taylor, or damages resulting from their use.
6. Return trips or waiting time required because a service technician is prevented from beginning warranty service
work promptly upon arrival.
7. Failure, damage or repairs due to faulty installation, misapplication, abuse, no or improper servicing, unauthorized
alteration or improper operation or use as indicated in the Taylor Operator’s Manual, including but not limited to the
failure to use proper assembly and cleaning techniques, tools, or approved cleaning supplies.
8. Failure, damage or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake or any
other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty, accident or
condition beyond the reasonable control of Taylor; operation above or below the electrical or water supply
specification of the Product; or components repaired or altered in any way so as, in the judgment of the
Manufacturer, to adversely affect performance, or normal wear or deterioration.
9. Any Product purchased over the Internet.
10. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or
interruption of electrical service.
11. Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever.
12. Damages resulting from the use of any refrigerant other than that specified on the Product’s data label will void this
limited warranty.
13. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.
14. ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY NATURE
WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequential damages, so this
limitation may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to
jurisdiction.
LIMITATION OF WARRANTY
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS AND/
OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER’S SOLE REMEDY
WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE COMPONENTS
UNDER THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL OR IN IDENTAL
DAMAGES (INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS, PROPERTY DAMAGES
OR SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESS WARRANTIES MADE IN THIS
LIMITED WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER,
OR OTHER PERSON, WHATSOEVER.
LEGAL REMEDIES
10
The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect or
complaint with the Product, stating the defect or complaint and a specific request for repair, replacement, or other
correction of the Product under warranty, mailed at least thirty (30) days before pursuing any legal rights or
remedies..
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072, U.S.A.
10-2
Models RD30/RC25
Limited Warranty on Equipment
Limited Warranty on Parts
Section 11
TAYLOR COMPANY LIMITED WARRANTY ON TAYLOR GENUINE PARTS
Taylor Company is pleased to provide this limited warranty on new Taylor genuine replacement components and
parts available from Taylor to the market generally (the “Parts”) to the original purchaser only.
LIMITED WARRANTY
Taylor warrants the Parts against failure due to defect in materials or workmanship under normal use and service as
follows. All warranty periods begin on the date of original installation of the Part in the Taylor unit. If a Part fails due to
defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service agency, will
provide a new or re-manufactured Part, at Taylor’s option, to replace the failed defective Part at no charge for the Part.
Except as otherwise stated herein, these are Taylor’s exclusive obligations under this limited warranty for a Part failure.
This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below and on the reverse
(if any) of this document.
Table 11-1
Part's Warranty Class Code or Part
Limited Warranty Period
Class 103 Parts¹
Three (3) Months
Class 212 Parts²
Twelve (12) Months
Class 512 Parts
Twelve (12) Months
Class 000 Parts
No Warranty
LIMITED WARRANTY CONDITIONS
1. If the date of original installation of the Part cannot be otherwise verified, proof of purchase may be required at time
of service.
2. This limited warranty is valid only if the Part is installed and all required service work in connection with the Part is
performed by an authorized Taylor distributor or service agency.
3. The limited warranty applies only to Parts remaining in use by their original owner at their original installation
location in the unit of original installation.
4. Installation, use, care, and maintenance must be normal and in accordance with all instructions contained in the
Taylor Operator’s Manual.
5. Defective Parts must be returned to the authorized Taylor distributor or service agency for credit.
6. This warranty is not intended to shorten the length of any warranty coverage provided pursuant to a separate Taylor
Limited Warranty on freezer or grill equipment.
7. The use of any refrigerant other than that specified for the unit in which the Part is installed will void this limited
warranty.
1, 2
Except that Taylor Part #032129SER2 (Compressor-Air-230V SERV) and Taylor Part #075506SER1
(Compressor-Air-115V 60HZ) shall have a limited warranty period of twelve (12) months when used in Taylor freezer
equipment and a limited warranty period of two (2) years when used in Taylor grill equipment.
Limited Warranty on Parts
Models RD30/RC25
11-1
11
LIMITED WARRANTY ON PARTS
LIMITED WARRANTY EXCEPTIONS
This limited warranty does not cover:
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of
defective Parts, replacement Parts, or new Parts.
2. Normal maintenance, cleaning and lubrication as outlined in the Taylor Operator’s Manual, including cleaning of
condensers or carbon and grease buildup.
3. Required service, whether cleaning or general repairs, to return the cooking surface assemblies, including the
upper platen and lower plate, to an operational condition to achieve proper cooking or allow proper assembly of
release sheets and clips as a result of grease build-up on the cooking surfaces, including but not limited to the
platen and plate, sides of the shroud or top of the shroud.
4. Replacement of cooking surfaces, including the upper platen and lower plate, due to pitting or corrosion (or in the
case of the upper platen, due to loss of plating) as a result of damage due to the impact of spatulas or other small
wares used during the cooking process or as a result of the use of cleaners, cleaning materials or cleaning
processes not approved for use by Taylor.
5. Replacement of wear items designated as Class “000” Parts in the Taylor Operator’s Manual, as well as any
release sheets and clips for the Product’s upper platen assembly.
6. External hoses, electrical power supplies, and machine grounding.
7. Parts not supplied or designated by Taylor, or damages resulting from their use.
8. Return trips or waiting time required because a service technician is prevented from beginning warranty service
work promptly upon arrival.
9. Failure, damage or repairs due to faulty installation, misapplication, abuse, no or improper servicing, unauthorized
alteration or improper operation or use as indicated in the Taylor Operator’s Manual, including but not limited to the
failure to use proper assembly and cleaning techniques, tools, or approved cleaning supplies.
10. Failure, damage or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquake or any
other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty, accident or
condition beyond the reasonable control of Taylor; operation above or below the gas, electrical or water supply
specification of the unit in which a part is installed; or Parts or the units in which they are installed repaired or
altered in any way so as, in the judgment of Taylor, to adversely affect performance, or normal wear or
deterioration.
11. Any Part purchased over the Internet.
12. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or
interruption of electrical service.
13. Electricity, gas or other fuel costs, or increases in electricity or fuel costs from any reason whatsoever.
14. Damages resulting from the use of any refrigerant other than that specified for the unit in which the Part is installed
will void this limited warranty.
15. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.
16. ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY NATURE
WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequential damages, so this
limitation may not apply to you.
11
This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to
jurisdiction.
11-2
Models RD30/RC25
Limited Warranty on Parts
LIMITED WARRANTY ON PARTS
LIMITATION OF WARRANTY
THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS AND/
OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER’S SOLE REMEDY
WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS UNDER
THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL OR INCIDENTAL DAMAGES
(INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS, PROPERTY DAMAGES OR
SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESS WARRANTIES MADE IN THIS LIMITED
WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR
OTHER PERSON, WHATSOEVER.
LEGAL REMEDIES
The owner must notify Taylor in writing by certified or registered letter to the following address of any defect or
complaint with the Part, stating the defect or complaint and a specific request for repair, replacement, or other
correction of the Part under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.
Taylor Company
750 N. Blackhawk Blvd.
Rockton, IL 61072, U.S.A.
11
Limited Warranty on Parts
Models RD30/RC25
11-3
LIMITED WARRANTY ON PARTS
Notes:
11
11-4
Models RD30/RC25
Limited Warranty on Parts
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