Sceptre C248W-1920RN Curved Monitor Curve Monitor Manual

SAFETY INSTRUCTIONS
Electricity is used to perform many useful functions, but it can also cause personal
injuries and property damage if improperly handled. This product has been engineered
and manufactured with the highest priority on safety. However, improper use can result
in electric shock and / or fire. In order to prevent potential danger, please observe the
following instructions when installing, operating and cleaning the product. To ensure
your safety and prolong the service life of your Liquid Crystal Display, please read the
following precautions carefully before using the product.
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Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
Do not install near any heat sources such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding
type plug has two blades and a third grounding prong. The wide blade and
the third prong are provided for your safety. If the provided plug does not fit
into your outlet, consult an electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched particularly at the
plugs, convenience receptacles, and the point where they exit from the
apparatus.
Only use attachments/accessories specified by the manufacturer.
Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury
from tip-over.
Unplug this apparatus during lightning storms or when unused for long
periods of time.
Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
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SCEPTRE C24 FHD Display User Manual
SAFETY INSTRUCTIONS
Never place a display set in an unstable location. A display set may fall, causing
serious personal injury or death. Many injuries, particularly to children, can be avoided
by taking simple precautions such as:
1.
Use only cabinets or stands recommended by the manufacturer of the display
set.
2. Use only furniture that can safely support the display set.
3. Make sure the display set is not overhanging the edge of the supporting
furniture.
4. Do not place the display set on tall furniture (for example, cupboards or
bookcases) without anchoring both the furniture and the display set to a
suitable support.
5. Do not place the display set on cloth or other materials that may be located
between the display set and supporting furniture.
6. Make sure to warn and educate children about the dangers of climbing on
furniture to reach the display set or its controls.
7. Keep a minimum distance of 5 cm around all edges of the display for
sufficient ventilation.
8. The ventilation should not be impeded by covering the ventilation openings
with items, such as newspapers, table-cloths, curtains, etc. Install in
accordance with the manufacturer’s instructions.
9. No naked flame sources, such as lighted candles, should be placed on the
apparatus.
10. Operating environment: temperature: 5°C~35°C, Humidity: 10% to 90% noncondensing, altitude: 0~2,000 m.
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SCEPTRE C24 FHD Display User Manual
IMPORTANT INFORMATION
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SCEPTRE C24 FHD Display User Manual
IMPORTANT INFORMATION
Dispose unwanted electronics and batteries through an approved recycler.
For display please visit the web at http://www.earth911.com/recyclingguide/how-to-recycle-large-electronics/
For Batteries please visit the web at http://www.call2recycle.org/
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. Please refer
to the last page for further references.
The house icon identifies that this product is for indoor use.
WARNING: This product can expose you to chemicals including lead,
which is known to the State of California to cause cancer. For more
information, go to www.P65Warnings.ca.gov.
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SCEPTRE C24 FHD Display User Manual
SAFETY INSTRUCTIONS
This product is designed and manufactured to operate within defined design limits, and
misuse may result in electric shock or fire. To prevent the product from being damaged,
the following rules should be observed for the installation, use and maintenance of the
product. Read the following safety instructions before operating the display. Keep these
instructions in a safe place for future reference.
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To avoid the risk of electric shock or
component damage, switch off the
power before connecting other
components to the display.
Unplug the power cord before
cleaning the display. Please use the
included custom bezel cleaning cloth
for cleaning the bezel of the display
only. Do not use a liquid or a spray
cleaner for cleaning the product. Do
not use abrasive cleaners.
Always use the accessories
recommended by the manufacturer to
insure compatibility.
When moving the display from an area
of low temperature to an area of high
temperature, condensation may form
on the housing. Do not turn on the
display immediately after this to avoid
causing fire, electric shock or
component damage.
Do not place the display on an
unstable cart, stand, or table. If the
display falls, it can injure a person and
cause serious damage to the
appliance. Use only a cart or stand
recommended by the manufacturer or
sold with the display.
Only use furniture that can safely
support the display.
Make sure the display is not
overhanging the edge of the support
furniture.
Do not place the display onto tall
furniture (such as cupboards or
bookcases) without anchoring both
the furniture and the display to a
suitable support.
Do not place the display on cloth or
other materials that may be located
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between the display and supporting
furniture.
Be sure to educate your children
regarding the dangers of climbing on
furniture to reach the display or its
controls.
Any heat source should maintain a
distance of at least 5 feet away from
the display, i.e. radiator, heater, oven,
amplifier etc. Do not install the product
too close to anything that produces
smoke or moisture. Operating the
product close to smoke or moisture
may cause fire or electric shock.
Slots and openings in the back and
bottom of the cabinet are provided for
ventilation. To ensure reliable
operation of the display and to protect
it from overheating, be sure these
openings are not blocked or covered.
Do not place the display in a
bookcase or cabinet unless proper
ventilation is provided.
Never push any object into the
ventilation slots of the display. Do not
place any objects on the top of the
Product. It could short circuit parts
causing a fire or electric shock. Never
spill liquids on the display.
Do not use the display in a portrait
format (by rotating 90 degrees) under
high temperature environment (25°C
or higher), since this would retard heat
dissipation and would eventually
damage the display.
The display should be operated only
from the type of power source
indicated on the label. If you are not
sure of the type of power supplied to
your home, consult your dealer or
local power company.
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SCEPTRE C24 FHD Display User Manual
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The power cable must be replaced
when using different voltage from that
specified in the User Manual. For
more information, contact your dealer.
The display is equipped with a twopronged plug.
Do not overload power strips and
extension cords. Overloading can
result in fire or electric shock.
The wall socket should be installed
near the equipment and should be
easily accessible.
Only the marked power source can be
used for the product. Any power
source other than the specified one
may cause fire or electric shock.
Do not touch the power cord during
thunderstorms. To avoid electric shock,
avoid handling the power cord during
electrical storms.
Unplug the unit during a lightning
storm or when it will not be used for a
long period of time. This will protect
the display from damage due to power
surges.
Do not attempt to repair or service the
product yourself. Opening or removing
the back cover may expose you to
high voltages, the risk of electric shock,
and other hazards. If repair is required,
please contact your dealer and refer
all servicing to qualified service
personnel.
Keep the product away from moisture.
Do not expose this appliance to rain or
moisture. If water penetrates into the
product, unplug the power cord and
contact your dealer. Continuous use in
this case may result in fire or electric
shock.
Do not use the product if any
abnormality occurs. If any smoke or
odor becomes apparent, unplug the
power cord and contact your dealer
immediately. Do not try to repair the
product yourself.
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Avoid using dropped or damaged
appliances. If the product is dropped
and the housing is damaged, the
internal components may function
abnormally. Unplug the power cord
immediately and contact your dealer
for repair. Continued use of the
product may cause fire or electric
shock.
Do not install the product in an area
with heavy dust or high humidity.
Operating the product in environments
with heavy dust or high humidity may
cause fire or electric shock.
Hold the power connector when
removing the power cable. Pulling the
power cable itself may damage the
wires inside the cable and cause fire
or electric shocks. When the product
will not be used for an extended
period of time, unplug the power
connector.
To avoid risk of electric shock, do not
touch the connector with wet hands.
Insert batteries in accordance with
instructions while using the remote
control. Incorrect polarities may cause
damage and leakage of the batteries,
operator injury and contamination the
remote control.
If any of the following occurs please
contact the dealer:
o
The power connector fails
or frays.
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Liquid sprays or any object
drops into the display.
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The display is exposed to
rain or other moisture.
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The display is dropped or
damaged in any way.
o
The performance of the
display changes
substantially.
Operating environment: Temperature:
5°C ~ 35°C, Humidity: 10% to 90%
non-condensing, Altitude: 0~2,000 m.
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SCEPTRE C24 FHD Display User Manual
Dear Sceptre Customer,
Congratulations on your new SCEPTRE C24 LED monitor purchase. Thank you for your
support. To ensure safety and many years of trouble free operation of your LED monitor,
please read the manual carefully before making any adjustments, and keep them in a
safe place for future reference. We hope you enjoy your new SCEPTRE monitor.
For technical assistance, please call 1800-788-2878 and select option 3 or email our
tech support group at [email protected].
For all other inquiries, please call 1800-788-2878 and select option 4 or email our
customer service group at [email protected].
Live Chat also available during business hours M-F 8:30AM-5:30PM.
We recommend you register your SCEPTRE monitor by going to our website
http://www.sceptre.com/registration.html.
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SCEPTRE C24 FHD Display User Manual
Opening the Package
The SCEPTRE display is packaged in a carton. The size and weight of the product
might be too heavy for 1 person to handle. In the event of that happening; it is
recommended that the display package must be handled by a minimum of 2 or more
persons. Since the glass can be easily scratched or broken, please handle the product
gently. Never place the unit on a surface with the glass facing downwards unless it is on
protective padding. When opening the carton, check that the product is in good
condition and that all standard accessories and items are included. Save the original
box and all packing materials for future shipping needs.
Package Contents
SCEPTRE Display x 1
Display Neck x 1
Display Base x 1
Neck Screw x 2 (M4 x 8mm)
Base Screw x 1 (M4 x 10mm)
Power Adapter x 1
HDMI Cable x 1
User Manual x 1
Installation
Please read the user manual carefully before performing the installation. Please use the
AC Adapter designated for the product. When an extension cord is required, use one
with the correct power rating. The product should be installed on a flat surface to avoid
tipping. Space should be maintained between the back of the product and the wall for
proper ventilation. If you would like to mount the display onto the wall, please be sure to
read all instructions provided by the display mounting company and this manual. Avoid
installing the product in the kitchen, bathroom or other places with high humidity dust or
smoke, so as not to shorten the service life of the electronic components. Please ensure
the product is installed with the screen in landscape orientation. Any 90° clockwise or
counterclockwise installation may induce poor ventilation and successive component
damage.
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SCEPTRE C24 FHD Display User Manual
Assembling the Stand
1.
Obtain the base and the neck of the monitor. Insert the neck facing at a 45 degree
angle. Afterwards, twist the neck in place and secure the installation by screwing
in the base screw from the bottom of the base.
2.
With the monitor still lying in the package foam, lay it down on a table with the
display facing downwards. Open up the top foam exposing the back. Take out the
plastic covers shown in the picture below.
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SCEPTRE C24 FHD Display User Manual
3.
Insert the assembled neck+base (stand) into the opening.
4.
Secure the installation by screwing in 2 neck screws and putting the 2 plastic
covers back.
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SCEPTRE C24 FHD Display User Manual
5.
To finalize your installation of the display, please read the following:
a. If you are placing the display on a stand, we would recommend you to
use a display safety strap (not included) in order to minimize the
possibility of the display toppling over.
b. If you are mounting the display on the wall
i.
Make sure the wall is structurally safe for the weight of the
display
ii.
Make sure the wall mount kit is compatible with the display
c. Read and follow all instructions provided by the wall mounting kit.
d. Securely install all screws and connections.
Disassembling the Stand
1.
To remove the stand, lay the display with the screen portion facing down. Remove
the plastic covers and unscrew the 2 neck screws.
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3.
Take out the stand piece and put the plastic covers back.
To disassembly the stand itself, unscrew the screw from the bottom of the base.
You will see a small plastic buckle that secures the neck from twisting. Lightly lift
up the buckle and twist the neck counter-clockwise. The neck can now be
removed.
Please Note:
The buckle at the bottom of the base is made of plastic. Users are
cautioned not to apply too much force.
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SCEPTRE C24 FHD Display User Manual
Table of Contents
SAFETY INSTRUCTIONS ............................................................................... 1
IMPORTANT INFORMATION ......................................................................... 3
Opening the Package ...................................................................................... 8
Package Contents ........................................................................................... 8
Installation ....................................................................................................... 8
Assembling the Stand ..................................................................................... 9
Disassembling the Stand ............................................................................... 11
Identifying Front and Rear Panel ................................................................... 13
Front View ................................................................................................ 13
Rear View Mounting Pattern ..................................................................... 13
Rear Control Buttons ................................................................................ 14
Rear View Connections ............................................................................ 15
Connections .................................................................................................. 16
If You have HDMI Connection on Your Video Card… .............................. 16
If You have VGA Connection on Your Video Card… ................................ 17
On Screen Display (OSD) Menu ............................................................... 18
QUICK START ......................................................................................... 19
PICTURE .................................................................................................. 20
COLOR ..................................................................................................... 22
SYSTEM ................................................................................................... 23
Supported PC (VGA) Resolution ................................................................... 24
Supported Video (HDMI) Resolution ............................................................. 24
Troubleshooting............................................................................................. 25
How do I clean the LED Monitor? .................................................................. 28
Specification .................................................................................................. 29
LIMITED PRODUCT WARRANTY ................................................................ 30
Disclaimer, Trademarks, Icons & Copyright Information ............................... 32
FCC Compliance Statement .......................................................................... 33
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SCEPTRE C24 FHD Display User Manual
Identifying Front and Rear Panel
Front View
Rear View Mounting Pattern
Mounting Specification: 75mm x 75mm using screw size M4. Length of screw should not exceed
8mm. Please Note: The 8mm length of screw refers to how deep the screw can go inside the
mounting holes. When you’re buying screws, you should add the original 8mm to the thickness of
your mounting plate in order to get the total screw length.
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SCEPTRE C24 FHD Display User Manual
Rear Control Buttons
1.
2.
3.
4.
5.
MENU – This button activates the On Screen Display (OSD). While the OSD is
active, this button will act as the select button to open up an option for adjustment.
EXIT – This button switches between all the different inputs of the display. When
the OSD is active, this button acts as the EXIT button and exits out of the option or
OSD.
POWER – This button turns the display on or off.
▲ – This button moves the selection up while the OSD is active. This button will
also increase the value of an adjustment while an option is open.
▼ – This button moves the selection down while the OSD is active. This button will
also decrease the value of an adjustment while an option is open.
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SCEPTRE C24 FHD Display User Manual
Rear View Connections
1.
2.
3.
4.
HDMI – HDMI stands for High Definition Multimedia Interface. This
connection is for computers with HDMI video output.
VGA – VGA stands for Video Graphics Array. This connection is for
computers to send video signals to the monitor by an analog signal. This
method of connection is the most commonly used connection.
AUDIO OUT (3.5mm Mini-jack) – This connection is for audio out from the
monitor to multimedia speakers or headphones.
POWER – This plug is responsible for providing power to the monitor. Use it
with the included AC adapter.
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SCEPTRE C24 FHD Display User Manual
Connections
If You have HDMI Connection on Your Video Card…
1. Make sure the power of the C24 LED MONITOR is turned off.
2. Obtain a HDMI cable and connect one end to the back of the monitor and
the other end to the back of the computer.
3. Turn on the power of both the C24 LED MONITOR and the computer.
Please Note:
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Make sure to set audio output from your computer to PCM output.
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SCEPTRE C24 FHD Display User Manual
If You have VGA Connection on Your Video Card…
1.
2.
3.
4.
Make sure the power of C24 LED MONITOR is turned off.
If you were previously using a CRT (bulky) monitor, please hook up your old monitor
first and make sure your refresh rate is set to 75 Hz frequency before using the C24 LED
MONITOR. You can find the refresh rate information and change it by RIGHT CLICKING
on the desktop with nothing selected. After you have right clicked, select the
PROPERTIES option. Click on the SETTINGS tab. Click on the ADVANCED button.
Click on the MONITOR tab. In that tab, change the refresh rate to 75 Hz and click on
APPLY. After the refresh rate changed, please shut down the computer and monitor.
Obtain the VGA cable and connect to the VGA connection on your PC. Connect the
other end of the cable to your C24 LED MONITOR.
Turn on the power of both the C24 LED MONITOR and the PC.
Please Note:
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The PC’s clearest picture is ran with 1920 x1080 at 75 Hz.
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If the VGA port receives no signal for over 1 hour, the monitor will auto shutoff.
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SCEPTRE C24 FHD Display User Manual
On Screen Display (OSD) Menu
The OSD menu of the monitor provides various adjustments for the monitor such as
color, brightness, and contrast …..etc.
When you press the MENU button on the monitor, the OSD screen will appear. Select
each of the functions with the  or  buttons. Use the MENU button again to enter
each of the function or when you’re in the function already, use the MENU button to
select the option you want to adjust. Use the  or  buttons to adjust each option’s
values. When you want to exit press the EXIT button.
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SCEPTRE C24 FHD Display User Manual
QUICK START
Quick Start offers users a variety of often adjusted options for users.
1.
2.
3.
4.
BACKLIGHT - This option adjusts the intensity of the LED diode directly.
BRIGHTNESS – This option adjusts the brightness of the monitor.
CONTRAST- This option adjusts the contrast of the monitor.
PRESET – This option lets the user select different preset display modes of the monitor.
Only USER mode will allow the user to adjust options freely.
a.
b.
STANDARD – This display mode is for regular users.
USER – This display mode allows you to adjust contrast and brightness
manually.
5.
6.
c. MOVIE – This display mode is for playing movies.
d. ECO – This display mode is for power saving.
e. FPS – This display mode is for playing first person shooter games.
f.
RTS – This display mode is for playing real time strategy games.
VOLUME – This option allows users to change the output level of the audio out port.
ASPECT RATIO – This option lets the user adjust the aspect ratio of the monitor.
a. FULL – This option automatically stretches any picture to the full screen
regardless of picture proportion.
7.
8.
b. 4:3 – This option forces any resolution to a 4:3 square format.
SOURCE – This option lets the user manually switch an input or auto where the
monitor detects a signal and changes the source automatically.
BLUE LIGHT SHIFT – This display mode filters out blue light for users who want blue
light protection.
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SCEPTRE C24 FHD Display User Manual
PICTURE
1.
2.
3.
4.
BACKLIGHT - This option adjusts the intensity of the LED diode directly.
BRIGHTNESS – This option adjusts the brightness of the monitor.
CONTRAST- This option adjusts the contrast of the monitor.
PRESET – This option lets the user select different preset display modes of the monitor.
Only USER mode will allow the user to adjust options freely.
a.
b.
STANDARD – This display mode is for regular users.
USER – This display mode allows you to adjust contrast and brightness
manually.
c.
d.
e.
f.
5.
6.
7.
8.
MOVIE – This display mode is for playing movies.
ECO – This display mode is for power saving.
FPS – This display mode is for playing first person shooter games.
RTS – This display mode is for playing real time strategy games.
DCR – This option turns on or off the dynamic contrast option of the monitor. Dynamic
Contrast automatically adjusts the contrast of the monitor based off the video signal
provided.
ASPECT RATIO – This option lets the user adjust the aspect ratio of the monitor.
a. FULL – This option automatically stretches any picture to the full screen
regardless of picture proportion.
b. 4:3 – This option forces any resolution to a 4:3 square format.
SHARPNESS – This option adjusts the sharpness of graphics and text for this monitor.
VGA Settings – This setting allows users to adjust the image quality of the monitor.
a. AUTO ADJUST – This option auto adjusts the picture for optimal
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SCEPTRE C24 FHD Display User Manual
b.
c.
d.
e.
f.
performance while under VGA connection.
AUTO COLOR – This option auto adjusts the color balance for the picture to
maximize display performance while under VGA connection.
H. POSITION – This option adjusts the horizontal position of the image.
V. POSITION – This option adjusts the vertical position of the image.
CLOCK – This option adjusts the picture clarity by large increments.
PHASE – This option adjusts the picture clarity by small increments.
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SCEPTRE C24 FHD Display User Manual
COLOR
1.
TEMPERATURE – This option let users select different color temperatures of the
monitor.
a.
NORMAL – This color temperature is for users who prefer a neutral white
balance.
COOL – This color temperature is for users who prefer a cool white balance.
USER – This color temperature is for users who would like to adjust the
RGB (red, green, blue) values manually.
i. ADVANCE SETTINGS – This setting adjusts finer values
besides RGB going into cyan, magenta, and yellow.
d. WARM – This color temperature is for users who prefer a warm white
balance.
GAMMA – This option adjusts the gamma curve value of the monitor.
TINT – This option adjusts the tint of the entire monitor.
SATURATION – This option adjusts the color saturation of the entire monitor.
BLUE LIGHT SHIFT – This display mode filters out blue light for users who want blue
light protection.
b.
c.
2.
3.
4.
5.
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SCEPTRE C24 FHD Display User Manual
SYSTEM
1.
2.
3.
4.
5.
6.
7.
8.
9.
SLEEP MODE – With the monitor given no video signal, enabling this option will make
the monitor automatically shut off after 30 minutes, 60 minutes, or 2 hours.
LANGUAGE – This option allows users to change the menu language of the monitor.
OSD H POSITION – This option adjusts the placement of the OSD menu horizontally.
OSD TIMER – This option adjusts the time it takes for the OSD menu to automatically
shut off.
OSD TRANSPARENCY – This option adjusts the opacity of the OSD menu.
VOLUME – This option allows users to change the output level of the audio out port.
MUTE – This option allows users to silence the monitor’s speakers.
PRODUCT INFORMATION – This option displays more information about the
product display and its specifications.
RESET – This option resets all values of the menu back to factory default.
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SCEPTRE C24 FHD Display User Manual
Supported PC (VGA) Resolution
RESOLUTION & REFRESH RATE
1920 x 1080 @ 60, 75Hz
1280 x 1024 @ 60Hz
800 x 600 @ 60Hz
640 x 480 @ 60Hz
Supported PC (HDMI) Resolution
RESOLUTION & REFRESH RATE
1920 x 1080 @ 60, 75Hz
1600 x 900 @ 60, 75Hz
1366 x 768 @ 60, 75Hz
1280 x 1024 @ 60, 75Hz
Supported Video (HDMI) Resolution
VIDEO RESOLUTION
480p
720p
1080i
1080p
*Once a mode is optimized, there is no need to make any further adjustment as long as
the VGA card remains unchanged. **Specifications are subject to change without
notice.
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SCEPTRE C24 FHD Display User Manual
Troubleshooting
Problem
DISPLAY IS
UNCLEAR AND
UNSTABLE
THERE IS NO LED
DISPLAY or
SCREEN SAYS NO
SIGNAL
MONITOR SAYS
“SIGNAL OUT OF
RANGE”
I CAN’T OPEN THE
OSD
Possible solutions
To stabilize and clarify your display, use the AUTO ADJUST
function or change the resolution to the display’s optimal
setting 1920 x 1080 at 60Hz, then AUTO ADJUST.
Make sure you switched to the correct source. Check both
sources to see video is on the other source. Check your
video cable. It might be corrupt. Swap out the video cable for
another one to see if the monitor will work. Check your
power plug. See if it is fully plugged in on both the monitor
and the wall.
If you have a CRT monitor, please connect the CRT monitor to
the computer and change the refresh rate down to 60 Hz via
your video card’s display settings menu. After the setting of
60 Hz has been change you can then use the LED on the
computer.
1.
To change the setting go to display settings by right
clicking on your desktop with nothing selected.
Choose the PROPERTIES option.
2.
Click on the SETTINGS tab, verify the resolution is
NOT higher than 1920 x 1080, and click on the
ADVANCED button.
3.
Click on the MONITOR tab and change the refresh
rate to 60 Hz.
4.
Click on OK 2-3 times to finalize your change.
If you do NOT have a CRT monitor or it’s already broken, please
make sure both the C24 LED monitor and your computer is
turned off.
1.
Turn on the LED monitor and the computer.
2.
While the computer is turned on, press the “F8” key
on your keyboard continuously until a selection menu
appears and select the “Safe Mode” option.
3.
When you’ve entered Safe Mode please uninstall any
video card driver and monitor driver by using either
the “Add / Remove Programs” icon or going into
“System
4.
Properties” and manually removing anything under
“Monitors” and “Display Adapters”. After removing all
the drivers, please reboot your computer and you
should be able to see windows. Please install your
monitor driver first, then your video card driver.
Please remember to make sure your refresh rate
should be at 60Hz.
You need to have a valid video signal going through the monitor
before you can turn on the OSD.
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SCEPTRE C24 FHD Display User Manual
Problem
I CANNOT GET THE
RESOLUTION
1920 x1080
Possible solutions
If you are using HDMI or DP, please try out VGA to see if
you are able to achieve that resolution. If your VGA can
then, your video card’s HDMI cannot support widescreen
resolutions.
Sometimes your video card will not read the monitor
correctly and will not allow you to achieve the resolution you
want. Rebooting your computer will solve the situation.
I DO NOT HEAR ANY
SOUND FROM THE
SPEAKERS
THE VIDEO IS TOO
BRIGHT NO MATTER
WHAT I ADJUST
THE WORDS AND
VIDEO ARE TOO
BLURRY
THE COLORS ARE
NOT CORRECT
HOW DO I RESET
THE MONITOR
You can also make sure your video card’s video drivers are
up to date. You can find what video card you have by
clicking on START then RUN. Type in “DXDIAG”. When the
diagnostic window pops up, click on the DISPLAY tab. The
program will tell you what video chipset you have. Copy that
name then search it with an online search engine like
GOOGLE™. Find your video card company’s web address
and search for newer drivers. If updating your drivers does
not work, you probably have one of the older video cards
and cannot achieve a widescreen resolution. You’ll need to
upgrade your video card to a newer one.
Check your 3.5 mm mini-jack cable and see if it is
connected correctly between the computer and the monitor.
Check the volume of your computer and also the volume of
the monitor.
Sometimes having older video cards this type of problem
might happen due to newer LEDs having to provide HD
video capability and not being fully compatible with older
video cards. You can try adjusting the contrast to a lower
value and adjust the brightness to compensate.
Are you using the monitor’s native resolution? If not you’ll
need to switch resolution to the native 1920 x 1080 at 60 Hz
to make the words clearer. If you’re using VGA please do
not forget to AUTO ADJUST.
If the words are still blurry, please try enabling or disabling
CLEAR TYPE function from windows.
Sometimes the colors are not correct because your VGA or
DP or HDMI cable is loose or corrupt. Please try
reconnecting your cable or swap out your current cable to
see if the problem persists.
Make sure there is a valid video signal to the monitor and
press menu to open the OSD. Look for ALL RESET under
the OTHERS options.
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SCEPTRE C24 FHD Display User Manual
Problem
THE WORDS ARE
TOO SMALL AT
1920 x1080
Possible solutions
At the native resolution of 1920 x1080, some people might
feel that the words are too small to read. You can change
the size of the words in Windows Operating System via its
display properties.
For Windows XP
1. Right click on the background with nothing
selected. Left click on the PROPERTIES option.
2. Click on the SETTINGS tab.
3. Under SETTINGS, click on the ADVANCED
button.
4. Under GENERAL tab, change the size of the
words by selecting the option NORMAL SIZE and
change it to LARGE SIZE.
5. Click on OK on all windows to exit.
6. Once you have finished rebooting, the computer is
ready for use.
For Windows VISTA or Windows 8 or Windows 10
1. Right click on the Wallpaper. Left click on the
PERSONALIZE option.
2. Click on ADJUST FONT SIZE (DPI) option on the
left column and
3. Click on CONTINUE.
4. In there you can change the size of the words by
changing from the option DEFAULT SCALE to
LARGE SCALE.
5. Click on APPLY to finalize your selection.
6. Once you have finished rebooting, the computer is
ready for use.
I DO NOT HEAR ANY
SOUND FROM THE
SPEAKERS WHEN
USING THE
(OPTIONAL) HDMI
PORT
The monitor only decodes PCM sound signals. Make sure
your video device’s audio output is through HDMI and is
outputting PCM sound format.
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SCEPTRE C24 FHD Display User Manual
How do I clean the LED Monitor?
IMPORTANT
1. The power cable has to be removed from the socket
before cleaning the display.
2. Do not use volatile solvent (alcohol, rosin, and toluene) to
clean the display. These types of chemicals might
damage the housing and the LCD glass.
Cleaning the bezel
1. Use a 100% cotton cloth or micro-fiber cloth for cleaning.
2. If the bezel is dirty to the point where you cannot simply
dry wipe it, please lightly dampen the wiping material with
clean water and wipe again. Wipe the display with a dry
micro-fiber cloth or 100% cotton cloth afterwards.
Please Note :
•
Make sure you wring the water out of the
cloth before cleaning the bezel in order to
prevent water from penetrating into the
electronics.
Cleaning the Screen
1. Use a 100% cotton cloth or micro-fiber cloth for cleaning.
2. The LCD screen glass is extremely fragile. Do not scrape
it with any material. Do not press or tap the screen to
avoid cracking. When the screen is dirty to the point
where you cannot simply dry wipe it, please lightly
dampen the wiping material with clean water and wipe
again. Wipe the display with a dry micro-fiber cloth or
100% cotton cloth afterwards.
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SCEPTRE C24 FHD Display User Manual
Specification
Display panel
Active Area / Screen Size
24” (diagonal 23.6“)
Aspect Ratio
Widescreen 16 : 9
Resolution
Brightness
Native: 1920 x1080
200 cd/m2
Dynamic Contrast
1,000,000 :1 Dynamic (3000:1 Typical)
Response Time
8 ms (G to G)
Viewing Angle
Typical 178/178 Degree
(Horizontal/Vertical)
Colors
16.7M color
LED Backlight
30,000 hours
Frame Rate
75Hz
Monitor Display
Dimension
With Stand: 21.32” x 15.94” x 7.95”
Without Stand: 21.32” x 12.64” x 2.31”
Weight
6.61 lb (with stand), 5.51 lb (without stand)
Power input
Wall Mount Hole Pattern
Built-in Speakers
Display Tilt Angle
I/O
Compliance
AC Adapter
Input: 100 – 240V~ 50/60Hz,
Output: 12V DC
Typical: 23W MAX: 29W
75mm x 75mm (M4 x 4 @ 8mm; screws not
included)
2 ×4Ω/2W
5°-15°
Features
VGA, HDMI (HDCP supported), AUDIO OUT
FCC, CTUV, ISTA 6A, MS WHQL
*Specifications are subject to change without notice.
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SCEPTRE C24 FHD Display User Manual
LIMITED PRODUCT WARRANTY
Please read this warranty card carefully, it is a “ONE-YEAR LIMITED WARRANTY” on parts
and labor (90 days for commercial use) and is only valid when purchased from an Authorized
Reseller, only on new and non-refurbished product, and available to customers in the
Continental US, Alaska, Hawaii and Puerto Rico. See below for the SCEPTRE Extended
Service warranty.
SCEPTRE’s Responsibility
SCEPTRE units purchased from an authorized SCEPTRE U.S. Reseller in the United States
and that are used in the fifty (50) United States or Puerto Rico and Canada are warranted to
be free from manufacturing defects in materials and workmanship for a period of one (1) year
from the date of their original retail purchase (or a period of ninety (90) days for commercial
use). If the unit fails to conform to this warranty, we will service the units using new or
refurbished parts. In the event that the part required for replacement is no longer in
production and/or is obsolete, SCEPTRE will repair or replace the unit with similar or like
parts of equal value. If a similar or like part is not available, a charge may be incurred to the
owner, for any upgraded parts substituted.
Service Labor
During a period of one (1) year from the effective warranty date (or a period of ninety (90)
days for commercial use), SCEPTRE will provide, when needed, service labor to repair a
manufacturing defect at its designated Service Center. To obtain warranty service in the
United States, you must first call our Customer Support at (800) 788-2878. The determination
of service will be made by SCEPTRE Customer Support. PLEASE DO NOT RETURN YOUR
UNIT TO SCEPTRE WITHOUT PRIOR AUTHORIZATION.
Parts
New or remanufactured parts will be used for repairs by SCEPTRE at its designated Service
Center for one (1) year (or ninety (90) days for commercial use) from the effective warranty
date. Such replacement parts are warranted for the remaining portion of the original warranty
period.
Service
During the one (1) year (or ninety (90) days for commercial use) warranty period, SCEPTRE
will, at its option and sole discretion, repair or replace defective parts, including replacement
of the entire Panel. The Customer will be required to ship the unit to the Service Center
indicated at the time Customer Support is contacted to make the necessary repairs, you are
responsible for all transportation charges to the service facility. SCEPTRE is not responsible
for the de-installation or re-installation of the unit.
Packaging and Shipping Instruction
When you send the product to an authorized SCEPTRE service facility you must use the
original carton box and packing material or an equivalent as designated by SCEPTRE. If you
no longer have them please contact Sceptre’s Customer Support.
Not Covered
This warranty does not cover the following: cosmetic defects; damage, malfunctions, or
failures resulting from shipping or transit accidents, abuse, misuse, operation contrary to
furnished instructions, operation on incorrect power supplies, operation with faulty associated
equipment, modification, alteration, improper servicing, tampering and or, damage from fire,
water, lightning, power surges, abnormal environmental conditions, or other acts of nature;
normal wear and tear (SCEPTRE reserves the right to determine “wear and tear” on any and
all products); unsatisfactory visual or audio performance not caused by a manufacturing
defect; or displays on which the serial number has been removed or defaced. Image Sticking
caused by operating at excessive brightness levels for extended periods or mishandling are
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SCEPTRE C24 FHD Display User Manual
not covered by this warranty. Installation, removal, transportation and reinstallation of a
display and routine maintenance and cleaning, are not covered by this warranty. Any
hardware, components, and/or software bundled with the display are not covered by this
warranty. Any damages caused directly or indirectly by Buyer’s or Reseller’s “Value Added
Feature” are not covered by this warranty or Sceptre, Inc. Any damages of any kind including,
but not limited to, direct or indirect damages, lost profits, lost savings, or other special
incidental, exemplary or consequential damages whether for breach of contract, tort, or
otherwise, or whether arising out of the use of or inability to use the product, even if
SCEPTRE, INC. or any dealer, distributor of authorized service provider/partner has been
advised of the possibility of such damages, or any claim by any other warranty are not
covered by this warranty or Sceptre Inc.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED
IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. OUR LIABILITY FOR ANY
AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER,
INCLUDING OUR NEGLIGENCE, ALLEGED DAMAGE OR DEFECTIVE GOODS,
WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT
EXCEED THE PURCHASE PRICE OF THE DISPLAY. WE SHALL NOT BE RESPONSIBLE
FOR LOSS OF USE, COMMERCIAL LOSS OR OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU. This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state. This is the only warranty
applicable; no one is authorized to extend or modify it or to grant any other warranty.
SCEPTRE retains the right to assess all warranty claims and to determine if damages are
covered by the warranty. In case of a claim that is not covered by the warranty, you will be
contacted to determine whether SCEPTRE should repair the damage for a fee or whether the
product should be returned to you as received by the repair center.
Dead Pixel Policy
SCEPTRE sets limit on the LCD at 3 dead pixels in a cluster adjacent to each other, or 5
dead pixels in a combination of color and brightness. Any number of dead or bad pixels under
the limit is considered to be within normal performance specification of the LCD and is not
considered defective.
Owner’s Responsibility
Effective Warranty Date
Warranty begins on the date of sale to the end user. To ensure warranty service, keep the
dated bill or sale receipt as evidence of the purchase date. If you can no longer obtain your
receipt, the warranty will revert to the unit’s manufacture date according to the serial number
of the unit. This limited warranty applies only to the original purchaser and is non-transferable.
Warranty Service
For warranty service information, contact SCEPTRE Technical Support at email address
[email protected], via phone at (800) 788-2878, or via World Wide Web chatting
service at www.Sceptre.com. SCEPTRE Technical Support is available Monday to Friday
8:30 AM to 5:30 PM Pacific Time. Parts and service labor that are SCEPTRE’s responsibility
(see above) will be provided without charge. Other services or services not covered by the
warranty are at the owner’s expense. You must provide the model, serial number and date of
purchase. Before you ask for warranty service, read your User Manual. You might avoid a
service call.
Warranty conditions are subject to change, for latest Warranty Terms and Conditions and
additional information regarding your warranty, please see complete details online at
www.SCEPTRE.com.
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SCEPTRE C24 FHD Display User Manual
Disclaimer, Trademarks, Icons &
Copyright Information
•
“HDMI, the HDMI logo and High-Definition
Multimedia Interface are trademarks or registered trademarks of HDMI
Licensing LLC.”
•
Microsoft, Windows are registered trademarks of Microsoft Corporation
in the United States and other countries.
•
SCEPTRE is a trademark or registered trademark of Sceptre Group.
•
Sceptre, Inc. shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages
resulting from furnishing this material, or the performance or use of this
product.
•
In the interest of continuing product improvement, Sceptre, Inc. reserves
the right to change product specifications without notice. Information in
this document may change without notice.
•
No part of this document may be copied, reproduced, or transmitted by
any means, for any purpose without prior written permission from
Sceptre, Inc.
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SCEPTRE C24 FHD Display User Manual
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Please Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Caution: To comply with the limits for an FCC Class B computing device, always use the
signal cord and power cord supplied with this unit.
The Federal Communications Commission warns that changes or modifications to the unit not
expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
European Notice
Products with the CE marking comply with both the EMC Directive (89/336/EEC), (93/68/EEC) and
the Low Voltage Directive (72/23/EEC) issued by the Commission of the European Community.
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SCEPTRE C24 FHD Display User Manual