ACTi | ENR-2000 V4.00.02 | Administrator Manual | ACTi ENR-2000 V4.00.02 Administrator Manual

ACTi ENR-2000 V4.00.02 Administrator Manual
ENR-2000 Series
System Administrator’s Manual
For V4.00.02 Firmware
2014/01/28
ENR-2000 Series System Administrator’s Manual
Legal Notice
Disclaimer
 The information contained in this document is intended for general information purposes.
ACTi Corporation shall not be liable for errors contained herein or for incidental or
consequential damages arising from the furnishing, performance, or use of this manual.
 The information contained herein is subject to change without notice.
 The English version of this document is the official one for all purpose. All the translated
versions are provided as a convenience. Any discrepancies or differences created in the
translations of any other languages are not legally binding.
Copyright
Copyright © 2013-2014 ACTi Corporation All Rights Reserved.
Trademarks
 ACTi Connecting Vision and its logo
are registered trademarks of ACTi
Corporation.
 Microsoft® and Windows® are registered trademarks of Microsoft Corporation.
All other product or company names mentioned in this document may be trademarks or
registered trademarks of their respective owners.
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Regulatory Compliance Information
Federal Communications Commission Statement
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications to the equipment that are not expressly approved by
the responsible party for compliance could void the user’s authority to operate the equipment.
European Community Compliance Statement
This product has been tested and found to comply with the limits for
Class B Information Technology Equipment according to European
Standard EN 55022 and EN 55024. In a domestic environment, this
product may cause radio interference in which cause the user be
require to take adequate measures.
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About This Manual
Target Audience
This manual is intended for System Administrators who are responsible for installing and
setting up video surveillance system. The reader is expected to know the fundamentals of IP
surveillance system integration and to own the administrative privileges to install and
configure all the devices.
You may also check the product page for updates and documents.
http://www.acti.com/product/category/Standalone_NVR
Technical Support
If you have any questions during system installation, please feel free to contact our engineers
via our Customer Help Desk platform http://www.acti.com/CHD.
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Table of Contents
1 Legal Notice
2
Disclaimer ………………………………………………………………………2
Copyright………………………………………………………..………………2
Trademarks ............................................................................................ 2
Regulatory Compliance Information .................................................... 3
2 About This Manual
4
Target Audience .................................................................................... 4
Technical Support .................................................................................. 4
3 Table of Contents
5
4 Introduction
11
Product Overview ................................................................................ 11
ENR Server / Client Architecture ......................................................... 11
Remote Client PC Requirements ......................................................... 12
Display Video Performance ................................................................. 13
Local Client - Live View / Playback .............................................. 13
Remote Live View ....................................................................... 14
Remote Playback ........................................................................ 14
Supported Video Format ..................................................................... 15
5 Get Started
16
What’s in the Box ................................................................................ 16
At A Glance ......................................................................................... 17
Front Panel ................................................................................. 17
Rear Panel .................................................................................. 17
Power Button & Reset Button ............................................................. 18
Turn on the Device ...................................................................... 18
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Turn off the Device ...................................................................... 18
Reset to Factory Default ............................................................. 19
LED Indicators ...................................................................................... 19
6 Installation
20
Prepare the Devices ............................................................................. 20
Cameras ..................................................................................... 20
Monitor........................................................................................ 21
USB Devices ............................................................................... 21
USB Storage Device ................................................................... 21
Hard Disks .................................................................................. 21
Install the Hard Disks .......................................................................... 22
Step 1 Remove the Tray .............................................................. 22
Step 2 Mount the Disk ................................................................ 23
Network Connection Architecture ...................................................... 24
LAN 1 Port .................................................................................. 24
Connection Setting Example 1 .................................................... 24
LAN 2 Port .................................................................................. 25
Connection Setting Example 2 .................................................... 25
Connect the Devices ............................................................................ 26
Quick Setup ......................................................................................... 27
Step 1: Log in to ENR ................................................................. 27
Step 2: Format the Hard Disks .................................................... 28
Step 3: Add Cameras .................................................................. 28
Auto Add
29
Search Cameras
29
7 Local Client Operation
31
Log in to / out of ENR.......................................................................... 31
Log In.......................................................................................... 31
Change UI language
31
Remember Login Information
31
Set Auto Login
31
Live Page UI Overview ......................................................................... 32
Input Devices ....................................................................................... 33
Onscreen Keyboard .................................................................... 33
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Mouse Settings ........................................................................... 34
Onscreen Keyboard Settings ...................................................... 34
Set Cameras ......................................................................................... 35
Add Cameras .............................................................................. 35
Copy Camera Settings ................................................................ 37
Delete Cameras .......................................................................... 38
Change Camera Settings ............................................................ 39
(A) Video Format and Transmission Properties
39
(B) Fine-tune the Image: Brightness/Contrast/Saturation/Hue
40
(C) Motion Settings
41
Configure PTZ Presets ............................................................... 42
Open PTZ Panel
42
Manipulate PTZ Movements
42
Go to Preset Points
43
Edit PTZ Preset Tour
44
Device Information ............................................................................. 45
Network Settings ................................................................................. 46
IP Settings .................................................................................. 47
Change Port Setting ................................................................... 48
Enable DHCP Server
49
Enable DDNS Service
50
Date & Time ......................................................................................... 51
Setup Manually ........................................................................... 51
Synchronize with Time Zone ....................................................... 51
E-mail Settings ..................................................................................... 52
Disk Management ............................................................................... 54
Storage Device Types ................................................................. 54
Format Hard Disks ...................................................................... 55
Storage Settings - Set Recording Deletion Rule ......................... 55
Check Disk Status ...................................................................... 56
Manage Abnormal Disks ............................................................. 57
Schedule Recordings ........................................................................... 58
Event-Recording File Length....................................................... 59
Set the Recording Schedule ....................................................... 59
Set the Event Schedule .............................................................. 60
Copy Schedule ........................................................................... 60
Event Management ............................................................................. 61
Event-Handling Schedule ........................................................... 61
Set Event Rules .......................................................................... 62
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Clear Event Rules ....................................................................... 64
Copy Event Rules ....................................................................... 65
Joystick…………………………………………………………………………66
System Log .......................................................................................... 67
Export System Log ..................................................................... 68
User Group Management ................................................................... 69
Add a Group ............................................................................... 69
Edit / Delete a Group .................................................................. 70
Add a User .................................................................................. 70
Edit / Delete a User ..................................................................... 71
Upgrade Firmware .............................................................................. 72
Backup / Restore Settings .................................................................... 73
Backup ........................................................................................ 73
Restore ....................................................................................... 74
Customize Live Screen Layout ............................................................. 75
Change Channel Position ........................................................... 75
Change Layout............................................................................ 75
Execute Sequence Patrol ............................................................ 77
Save a Customized View ............................................................ 77
Set a Default View....................................................................... 77
Customize System Language............................................................... 78
Modify the Wording ..................................................................... 78
Restore the Wording ................................................................... 79
8 Remote Client Operation
80
Access ENR Server ................................................................................ 80
Find ENR in Your Network ........................................................... 80
Via UPnP Connection ................................................................. 81
Via ACTi IP Utility ....................................................................... 82
Log In / Out ......................................................................................... 83
Log In.......................................................................................... 83
Enter Account & Password
83
Change UI language
83
Remember Login Information
83
Log Out ....................................................................................... 83
Accept ActiveX Controls Installation ........................................... 84
Setup Wizard ....................................................................................... 85
Setup the System ................................................................................. 86
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Set System Name ....................................................................... 86
Set Date & Time.......................................................................... 87
Change Time Zone
87
Change Date and Time
87
Set Daylight Saving
87
Set NTP Server
87
Synchronize with Client Computer’s Time
88
Configure Network Settings ........................................................ 89
Current IP Configurations
89
IP Settings
89
Enable DHCP Server
90
Set HTTP Port
91
Enable DDNS Service
91
Set E-mail Notification Service.................................................... 93
Live Screen Event List Setting .................................................... 94
Live Page UI Overview ......................................................................... 95
Set Cameras ......................................................................................... 97
Add Cameras .............................................................................. 97
Copy Camera Settings .............................................................. 100
Delete Cameras ........................................................................ 101
Change Camera Settings .......................................................... 101
(A) Video Format and Transmission Properties
101
(B) Motion Settings
102
(C) Fine-tune the Image: Brightness/Contrast/Saturation/Hue
103
Configure PTZ Preset Points
105
Configure PTZ Preset Tour
106
Configure Fisheye Cameras ..................................................... 107
Set Recording Schedule ..................................................................... 110
Event-Recording File Length..................................................... 110
Set the Recording Schedule ..................................................... 111
Set the Event Handling Schedule ............................................. 111
Copy Schedule ......................................................................... 112
Event Management ........................................................................... 113
Set Event Rules ........................................................................ 113
Set System Event rule
113
Set Camera Event rule .............................................................. 114
Response Types ....................................................................... 116
Copy Event Rules ..................................................................... 118
Clear Event Rules ..................................................................... 119
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Disk Management ............................................................................. 120
Format Hard Disks .................................................................... 120
Set Maximum Recording Days .................................................. 121
Check Disk Status .................................................................... 121
Upgrade Firmware ............................................................................ 122
Backup / Restore Settings .................................................................. 123
Backup ...................................................................................... 123
Restore ..................................................................................... 124
User Group Management ................................................................. 125
Add a Group ............................................................................. 125
Edit / Delete a Group ................................................................ 126
Add a User ................................................................................ 127
Account /Password Rules ......................................................... 127
Edit / Delete a User ................................................................... 127
Joystick……………………………………………………………..…………128
System Log ........................................................................................ 129
Export System Log ................................................................... 130
Customize Live Screen Layout ........................................................... 131
Add Camera Views to Channels ............................................... 131
Remove Camera Views ............................................................. 131
Execute Sequence Patrol .......................................................... 132
Save a Customized View .......................................................... 132
Set a Default View..................................................................... 132
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Introduction
Product Overview
ACTi ENR-2000 Series (hereafter referred to as ENR) is a compact and reliable multi-channel
standalone NVR. It features a stable embedded Linux operating system and capabilities of
supporting mega-pixel resolution H.264 streaming, an HDMI output for local display, PTZ
control, scheduled / event-triggered / event speed-up recording, event management,
synchronized playback, time / event-based playback search and video bookmarks. Its smart
Setup Wizard and intuitive user interface allow the system installer to enjoy effortless
installation experience, while making it easy for new users to get acquainted with the
operation by first-time use. Other than the local client, the remote PC client may access the
ENR system simultaneously, and experience user-friendly web interface customized for
browser-based operations.
ENR Server / Client Architecture
In a video surveillance system architecture, ENR serves as service provider, aimed to run
24/7 non-stop a video management service for clients. An ENR Client makes requests for
monitoring video streams or playing back recordings of ENR.
There are two types of ENR clients: Local Client and Remote Client. A client, connecting
from whether a remote computer or from local, will be offered the same functionalities of
ENR.
Local Client: In the local site, the client user directly operates ENR by connecting an HDMI
monitor and a USB mouse to the physical ENR.
Remote Client: Over the TCP/IP network, the Remote Client communicates with ENR
through HTTP Protocol. This client user will have to use a computer with Internet Explorer
to access the ENR web interface, without the need of installing any client program
beforehand. Logging in to ENR is as simple as visiting a website.
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Remote Client PC Requirements
As ENR itself is a self-contained unit, the table below provides basic guidelines only for
selecting proper hardware for the remote PC client. If your live view display quality is not
satisfactory, please consider computers with more advanced spec as the decoding of
multiple channels requires good hardware for smooth performance
PC Spec
(*2)
CPU Processor
Minimum Requirements
Intel Core 2 Quad 2.66 GHz
RAM
Network
Operating System
4GB (*3)
Ethernet (1000 Base-T recommended)
Windows 7 and Windows 8
(All versions) (*4)
Display Resolution
Browser
(*1).
1080p
Internet Explorer 9.0 or 10.0
*1 The quality of video display performance lies not only in the hardware but a few variables.
Please refer to Display Video Performance on page 13 for instructions on how to achieve
ideal video performance.
*2 PC Spec requirements are the same for 32-bit and 64-bit systems.
*3 Microsoft Windows operating system has limits on memory and address space,
regardless of the real or virtual memory available on a particular computer.
Please use 64-bit system if your computer has more than 4GB RAM.
*4 Please make sure your operating system is fully patched with the latest service packs.
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Display Video Performance
On a Live or Playback screen, ENR handles displayed video differently based on the
combination of the following factors, which you should put into consideration when
configuring your view layout:
(1) The number of channels of your current layout
(2) The format of video stream, e.g. resolution and frame rate.
To balance the loading of the system, ENR will decode only I frames (*1) for viewing when
CPU usage is critical. The video stream is still recorded at its original frame rate no matter at
what quality it is displayed.
To acquire good video display quality, however, it is suggested that you try to use the layout
containing just enough channels, or make use of Sequence Patrol function.
Local Client - Live View / Playback
On local viewing, ENR determines when to enter Decode-I Mode according to these key
references - your selection of “Layout” and the Video Resolution. A layout consisting of
more channels and high-resolution streams are considered more CPU consuming, which is
more likely to trigger Decode-I Mode. For example, by switching the live view layout from 4x4
style (16 channels) to Quad style (4 channels), the video will appear much smoother.
11
22
44
99
1122
1166 66
88
1133
66
1100
On a local Live View or Playback view, the conditions below ensures the live streaming to be
displayed at a smooth quality(12~30 FPS); otherwise, ENR will decode only I-frames for
each channel.
Layout Style
1, 2, 4, 1+5, 2+4, 1+7
*1
Maximum video resolution
(*2)
1280 x 720 pixels (*3)
A video sequence is composed as a series of GOP (Group of Pictures). Among these
pictures, I-frame (Intra-coded picture) is a fully specified picture with complete image
information, while P-frames and B-frames hold only partial image information.
*2
ENR will automatically turn all channels into Decode-I Mode when
the number of layout channels is more than 8.
*3
ENR will automatically turn any channel into Decode-I Mode when its video resolution
is above 1280 x 720 pixels.
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Remote Live View
Aside from user’s behaviors, the hardware specifications of each remote client computer
will affect the Live View display quality. ENR system will observe the outcome of all the
variables (such as dynamic CPU loading) to make adaptations.
For Live View display, you may select a desired display mode to suit your system condition.
On remote Live screen interface, click “Application” and select “Decode I-frame” or
“Auto Drop Frame”.
Adopt Decode I-frame mode or Auto Drop Frame mode based on your client PC condition:
Condition
Scenario
Decode I mode
Auto Drop Frame Mode (Default)
The client PC is with
The client PC is with advanced-level
basic-level hardware
hardware or dedicated for displaying
ENR Live screen
Purpose
Display
Saving as much CPU usage
Displaying as many video frames as
as possible for other tasks
possible to achieve smooth video
operated on this PC
performance.
Decodes I frame only
Whenever the CPU loading exceeds
Rule
80%, random channels will start to
decode I frame for about 15 seconds,
and then return to original frame rate
later. This process will continue until
●The
CPU loading drops under 80%
●User
switches to another layout or
page
Remote Playback
Up to 4-channel synchronized playback is allowed on a remote client’s screen.
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Supported Video Format
As 1080p HDMI monitors have become the most extensive products used in various
applications, ENR is designed to conform to this display standard with its capability of
outputting 1080p video stream. Therefore, to reserve as much computing power for ENR unit
as possible, only up to two-megapixel H.264 video stream can be displayed on local Live
screen and Playback screen.
With a client computer, you may still acquire full support for displaying these types of video
codec – MPEG4, MJPEG and H.264, and up to five- megapixel video resolution from web
client interface; also, the video stream is recorded at your desired format regardless of the
format of local live stream.
Codec
Resolution
Camera Management
Export / Recording
MPEG4
MJPEG
H.264 (*1)
Local
Live View / Playback
Up to 2592 x 1944 pixels
Up to 1920 x 1080 pixels (*3)
H.264 (*2)
Remote
Live View / Playback
MPEG4
MJPEG
H.264
Up to 2592 x 1944 pixels
*1 ENR’s “Auto Add” function will only add H.264 video stream.
*2 H.264 is the only displayable codec for local live view and playback. The channels using
other codec will appear blank, although the recording is proceeding normally.
*3 ENR local live view and playback supports only the display of two-megapixel or l resolution
video. The channels using higher resolution video stream will appear blank, although the
recording is proceeding normally.
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Get Started
What’s in the Box
This product package includes the following items:
2
3
1
 Quick Installation Guide
 Power Cord
5
4
Disk Screws
USB Mouse
ENR Server
Item
Description
1
ENR server x 1
2
Printed quick installation guide x 1
3
Power cord x 1 (Plug type varies by region)
4
Hard disk screws x 8
5
USB mouse x 1
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At A Glance
Front Panel
Rear Panel
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Power Button & Reset Button
You can turn on/ off the device with Power Button.
Turn on the Device
Press down the Power Button and release, the Power
LED will light up and turn solid blue.
Turn off the Device
As the device is powered on, the Power LED and
System LED are both lit, and the Power Button is in
pressed state. To turn ENR off, please do the following:
1.
On Live screen, click Setup  Power tab, and click “Shutdown”.
2.
The local display screen will turn black, with an information dialogue box showing up.
Please observe the System LED on front panel, when its orange light is off, you may
press the Power Button to completely shut down the device.
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Reset to Factory Default
By resetting this device, all your system settings will return to factory default, while the
previous recording files are still kept on storage disks. It is strongly recommended that you
back up previous settings with Backup function before resetting to factory default.
1. To begin, please turn off the device first.
2. Press down the Power Button to boot up the
device, immediately press and hold the Reset
Button with a pin or clip, the orange System
LED will light up for about 2~3 seconds, and
you may release the Reset Button as the
orange light is off. The device will then start
the resetting process.
After the device automatically reboots, the resetting process is done and you may log in.
LED Indicators
The LED indicators on front panel show the current device status:
Item
Power LED
System Status
LED
Indicator Status
Solid
Lights up for three
seconds after Reset
Button is pressed
Light Color
Blue
Orange
Solid
HDD LED
Flashing
Description
The device power is on.
The system resetting process is
initializing.
The system service is running.
Orange
19
The hard disk is busy handling
read or write requests.
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Installation
The installation procedures may vary depending on your site conditions. The procedures
provided in this manual are based on an example consisting of (1) local network, (2) an ENR
unit, (3) ACTi network cameras, (4) a POE network switch and (5) necessary peripherals.
Prepare the Devices
Before starting connecting all the devices together, please read the instructions below to
make sure your devices are ready for ENR system.
Cameras
ENR is able to automatically add the connected devices then immediately displays their live
streams without your further configurations. Please fulfill the conditions below to make sure
your devices are ready for ENR Auto Add function:
1.
For a device whose settings has been changed from factory default, make sure
its output stream’s encoder type is H.264, (If this device is in Dual Stream mode, ENR
will only add Stream 1)
2. The device’s connection type is Dynamic mode (DHCP Client). You can configure the
device’s connection settings via its Web Configurator.
( ACTi camera web configurator interface)
If your device is an other brand’s product or you would like to add more streams of a device,
use Search Cameras provided by Camera Setup Wizard
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Note
Since ENR displays only H.264 stream on local display, any device outputting non-H.264
stream will still added to ENR system and viewed via the web client interface, while this
channel will appear blank on local Live monitor.
Monitor
The monitor should supports HDMI port and 1080p full HD resolution display.
USB Devices
Please use a USB mouse, keyboard or joystick with a cable.
USB Storage Device
The USB storage device is required for system backup and system log / snapshot / video
export.
ENR supports all FAT/FAT32/EXT2/EXT3/EXT4/NTFS file systems.
Hard Disks
For video recordings, you should install at least ONE certified 3.5-inch SATA hard disk.
Please always use the hard disks ACTi tested to be compatible with ENR. You may find the
certified models with ACTi Hard Disk Selector http://www.acti.com/hddselector.
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Install the Hard Disks
This system requires at least one hard disk to store video recordings and firmware image
when upgrading system. Please follow the instructions below to install your hard disks in
correct order to make sure the physical disk locations accord with the Disk ID shown in ENR
server’s Storage Device List.
To start, TURN OFF THE DEVICE, open the front
cover, repeat the following steps to install the hard
disks into the disk bays.
Step 1 Remove the Tray
Slide the Lock Tab to the right, the Hinge Tab will
pop out by itself. Remove the four front panel screws,
and then remove the three back panel screws.
Pull the Hinge Tab to 90 degrees from the front, and
pull out the tray.
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Step 2 Mount the Disk
Mount the disk by locking it with supplied disk
screws to the bottom of the tray.
Step 3 Install the Tray
Press on Lock Tab,
push the tray into
the bay until it stops.
Finally, close the
Hinge Tab.
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Network Connection Architecture
When connecting ENR with your network, please make sure you plug the network cable into
the right port.
LAN 1 Port (Camera Port)
Default: 192.168.0.10
LAN 2 Port (WAN Port)
Default: Dynamic /192.168.1.10
LAN 1 Port
LAN 1 port is the default camera port for a typical local network. Via this port, the DHCP
server built in ENR automatically assigns IP addresses to network cameras once they are
connected. With this feature, you do not have to bother arranging the camera IP addresses on
your own. By default, this DHCP server is enabled, so please avoid connecting ENR to a
network where exits another DHCP server via this port.
Connection Setting Example 1
Below diagram displays an example connection setting using only LAN1 to connect networks
cameras.
In this setting, ENR altogether with cameras are within the same network segment; in the
mean time, there is no need of referencing outside DHCP server in this system.
LAN 1: 192.168.0.10
192.168.0.101 ~ 192.168.0.104
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LAN 2 Port
LAN2 port is a typical Ethernet port. You will have to use this port to connect with a different
network segment when your system requires (1) the connection with a remote PC client or
network cameras, (2) the use of event-triggered Email service via external SMTP server (3)
the use of date/time synchronization with external NTP server.
By default, once connecting to a network, it will first try to get an IP address assigned by your
network router from DHCP server. If your network does not assign IP address automatically,
then LAN2 port will assume IP address 192.168.1.10.
Connection Setting Example 2
Below diagram displays an example connection setting using LAN1 + LAN2 to connect
networks cameras within different network segments.
In this setting, ENR with three cameras are within the same network segment, while there is
another camera locating in another network. In addition, this system requires the connection
with an external SMTP server and a remote client.
SMTP Server
LAN 1: 192.168.0.10
Remote PC Client
LAN 2: DHCP client
You may check and modify the network configurations by going to Live View  Select
“Network”  click Network Connection.( For detailed configuration instructions, please
refer to Device Information on page 45)
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Connect the Devices
Follow the procedures to connect the devices. These devices are supposed to get connected
in the sequence shown below.
USB Devices
1. Plug the power adapter into ENR and electricity outlet.
2. Connect the HDMI monitor.
3. Connect the USB devices.
4. Press down Power Button. The power status LED will turn solid blue.
5. Attach the network cables to LAN1 Port.
6. Connect the network cameras to the switch and power them on.
7. Attach the network cables to LAN2 Port. (Optional, required for the access to
another network)
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Quick Setup
By the first time you log in to ENR, the Setup Wizard with bring you through the initial setup
process. By finishing the quick setup, you will enter Live screen immediately.
Step 1: Log in to ENR
After the device starts, you will first see ACTi splash screen then system interface.
On Login window. Click into the Account and Password fields to enter the default account
information - admin / 123456, then click “Login”.
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Step 2: Format the Hard Disks
At present, the hard disks you installed in ENR are not ready for recording, they need
formatting before use.
On HDD Setup Wizard window, select the unformatted disk and click “Format”. Repeat
this step to format the other disk, and then click “OK”. As ENR has successfully formatted a
hard disk, a message will pop out to notify you. After a successful formatting, the file
system of the disk will show “ENR-FS”, and this disk will immediately become ready for
recording,
(Not Formatted)
(Formatted)
Step 3: Add Cameras
Please select Auto Add to automatically add cameras or Search Cameras to select
cameras by yourself, this function will add the Stream 1 of detected cameras and display
them on Live screen right away.
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Auto Add
By using Auto Add function, ENR will add the first detected H.264 streams. Please input the
Account and Password (this user account must be the camera’s root account) to access the
cameras.
Note
If your camera is in dual-streaming mode, Auto Add will only add Stream 1. You may go
to Setup  Cameras tab“All Cameras”  “Add” and select “Search Cameras”
to find Stream 2.
Search Cameras
Manual Add allows you to select desired cameras and streams from multi-streaming devices.
1.
Select the camera manufacturer.
2.
Input the Account and Password to access the cameras (this user account must be the
camera’s root account).
3.
Click “Search”.
4.
Select your desired cameras and click “Add”. Please note that your clicking order will
decide Live View channels arrangement. For example, you select cameras on the
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search list in this order: TCM-4511  TCM-5111  D11  E52, which will exactly
become the channel order: 01 Camera  02 Camera  03 Camera  04 Camera
1
3
2
A
B
C
D
E
F
G
H
I
4
No
Column
A
Name
B
C
D
Brand
IP Address
Model
E
Channel
F
G
H
Compression
Resolution
Frame Rate
I
Status
Description
The camera models will be listed in alphabet order based on
their model names.
Camera manufacturer
Camera IP Address
Camera model name
Represents the camera’s stream ID. For example, only channel
1 (stream 1) will be detected from a single stream mode camera;
while both channel 1 (stream 1) and channel 2 (stream 2) will
both be detected from a dual stream mode camera, and so forth
to a 4VGA or a 6 VGA mode camera.
Video compression
Camera image resolution
Video frame rate
Blank: this camera is accessible and not added yet.
In Use: this camera/stream has been added to the system.
Inaccessible: this camera is inaccessible. You will have to try
accessing it using another Username or Password, (make sure
this account is that camera’s root account), and click Search.
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Local Client Operation
Log in to / out of ENR
By default, an administrator account has already been existing in your system. To log in to
ENR for the first time, you will have to key in the password in Login window.
Log In
If you are not logged in yet, click on screen to bring up the Login window.
A
B
C
A
To change UI language,1select the desired language from “Language” dropdown list.
Change UI language
Remember Login Information
B
To have the server remember your Account, Password and language setting for future,
check “Remember me”.
Set Auto Login
C
Check “Remember me” then “Auto Login”, you will skip the Login page and directly enter
Live screen when accessing ENR in the future. This feature makes using ENR more
convenient, however it may pose a security risk because any other user can enter ENR using
the account you established. The Remember me and Auto-login function will be cancelled
when you logout from ENR.
Log Out
On Live screen, click “Logout NVR”
.
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Live Page UI Overview
After logging in, you will enter Live screen. Live screen is the interface where you see the live
views from your cameras. It is where most of the security professionals access the
surveillance system
A
Live view display area
B
C
H
D
F
E
G
No
Description
A
View List:
Lists five views available for customization.
Camera List:
Lists all the connected cameras and their recording status.
Event List:
Displays alerts of detected motion, recording and connection status.
PTZ Control Panel
Provides live onscreen PTZ controls. This panel is only enabled when a PTZ camera
channel is selected on live view display area.
System Message
Displays import messages to inform you of certain system conditions that require
your prompt action.
Live Menu
Lists available layout selection and live view operation controls
Page Switch
You may switch to the Setup or Playback page by clicking the tags. The Setup page
is only accessible from Live page.
System Status:
Displays the following system status from left to right – (1) connected USB storage
device, (2) LAN1 IP address, (3) LAN2 IP address, (4) total free disk space, (5) your
user account and (6) current system time.
B
C
D
E
F
G
H
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Input Devices
The physical input devices (e.g. USB mouse and USB keyboard) are ready to use when you
connect them to ENR via USB ports.
Onscreen Keyboard
The onscreen keyboards allow you to input characters without using a physical one. By
clicking in a character field (e.g. Account or Server name) or number field (e.g. IP address
or Port), the specific onscreen keyboard will be brought up.
Standard Alphabet + Symbol Keyboard
Number + Symbol Keyboard
Symbol Keyboard
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Mouse Settings
You may adjust the mouse’s cursor speed via the path below:
On Live screen, click Setup  select System tab  click “Mouse”.
Onscreen Keyboard Settings
To disable the virtual keyboard if a physical one is already in use, on Live screen, click Setup
 System tab  click “Keyboard”. Uncheck the box “Always shows software keyboard”.
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Set Cameras
ENR user interface also allows you to easily configure, add or delete cameras without the use
of another web browser.
Add Cameras
On Live page, click Setup  Camera tab. There are three methods you can use to add
cameras:
(A) Click Search to scan through the available video sources, and select desired cameras to
add by yourself. This is the same quick method provided by Camera Setup Wizard,
please refer to Search Cameras on page 29 for instructions.
(B) Click Auto Add to let ENR add the channels automatically. This is the same quick method
provided by Camera Setup Wizard; please refer to Auto Add on page 29 for instructions.
(C) Fill in the properties in this area to Manually add one.
A
B
C
V
Note
ENR will synchronize with devices upon connecting to them. To make sure the settings
on ENR side are prior to those on camera sides, please check “Auto save ENR
settings into device upon connection”. When this function is enabled, every
modification you make via camera web configurator will be overwritten by ENR.
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If the camera is not located within your network segment, you may add it manually.
1. Select a Camera ID, from the Camera List on the left.
2. Fill in the connection properties such as properties IP Address, Port, Username and
Password, and click “Get Camera Settings”.
3. The camera settings will appear. Click “Save” to save it to this camera channel.
2
1
3
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Copy Camera Settings
You may copy an added camera’s settings to another empty channel. In this way, it is easier
to manually add more than one camera of the same models.
3
1
2
1. Select an existing channel.
2. Click “Duplicate”, a target channel list will pop up.
3. Select your desired target cameras and click “Duplicate”. In the example shown
above, Camera 13 properties will be copied to Camera 16.
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Delete Cameras
You may delete a single channel one at a time or delete them all at once. The deletion of
certain channel will not include the previous recordings of it.
1. Select an existing channel.
2. Click “Delete to delete the selected channel
By clicking “Delete All”, you can delete all cameras at one time.
1
2
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Change Camera Settings
After the cameras are added, you may change their properties on Camera tab.
(A) Video format and transmission properties
(B) Video adjustment
(C) Motion Detection settings
A
V
B
V
C
V
(A) Video Format and Transmission Properties
To modify the video format and transmission properties including Channel ID, Resolution,
Frame Rate, Protocol, and Bitrate, you will have to click
first to sync with the camera first. After configuration, click “Save” to save this setting to
camera
Note
1. Changing the video resolution will reset your current motion region settings. Please
re-configure the settings later.
2. For local display viewing, please DO NOT (1) change the video resolution to higher
than 2M (1920x1080) pixels or (2) change the video codec to MJPEG or MPEG4, for
these types of video streams are only displayable through ENR web interface.
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(B) Fine-tune the Image: Brightness/Contrast/Saturation/Hue
Not only clarity but also brightness, contrast, saturation and hue are essential factors to make
images closer to real scene. For cameras that support these configurations, you may directly
modify them and save via ENR interface.
After selecting a camera, click “Video Adjustment” window, the fields available for
modification (depends on models) will be enabled. Select the desired value for the field, and
click “Apply”.
Field Name
Description
Brightness
(1-100)
Defines how much portion of light and of dark appear in the image. As the value
increases, the image appears brighter, and vice versa.
Contrast
(1-100)
Defines the range level between light values and dark values. As the value
increases, the separation between light and dark becomes more obvious.
Saturation
(1-100)
Defines the level of the actual color intensity. As it increases, colors appear
more pure; as it decreases, colors appear more gray-out.
Hue(1-100)
It is the term used to refer to the pure spectrum colors. Adjust this value to find
the color closest to the real scene.
The function that adjusts the shutter speed options to match the frequencies of
artificial light source of given country. For example, in Europe, the light
frequency is 50Hz (due to power supply frequency of lights), that is 50 flashes
per second. By setting line frequency to 50Hz in such case, the shutter speed
options will be proportional with light source frequency, such as 1/25s, 1/50s,
1/100s, etc. It is necessary to have the camera’s line frequency adjusted
according to the power frequency of the light source to avoid flickering effect.
Line
Frequency
(50Hz / 60 Hz)
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(C) Motion Settings
After selecting the camera, click “Motion Detection Settings”. If this camera is in dual
stream mode, only Channel ID 1 (Stream 1) supports motion detection feature. On Motion
Detection Settings window, check “Enable” then click “Motion Setup”. To enable one
motion region, check it, a color frame will appear in the view. You may start setting the
detection area by adjusting this yellow frame on the view. Simply use your mouse to move
and resize the frame. Click “Apply” to save the settings.
To move the entire frame
Place the mouse cursor over the
title bar, and drag to move.
To disable this
detection region
Place the mouse cursor
over the upper right
corner, and click the “x”
to close this frame.
To adjust the region dimension
Place the mouse cursor over the
bottom right corner, and drag to
resize.
2
3
1
Field Name
Description
Sensitivity
(0-100%)
Determines how sensitive the camera reacts to the movement. The higher the
sensitivity level is, the smaller motion will trigger the alarm, but may give false
alarms. Default is 70%.
Timer
(0-300 secs)
The interval before the next motion detection can be triggered again.
Default is 1 second.
The threshold level of this motion detection region. The lower threshold level
is, smaller portion of the region would be considered as motions, which is
more easily to be triggered, but may give more false alarms.
Default is 10%.
Threshold
(0-100%)
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Configure PTZ Presets
With PTZ cameras, you may define a view by where to look (through panning and tilting) and
how close (through zooming) to zoom. Once these views have been saved in ENR as preset
points, the device can always point to this view upon the event triggering or user’s command.
For local operation, the PTZ-related configurations are done on Live screen. Please note that,
the PTZ-related settings you configure here will overwrite those on camera’s firmware.
Open PTZ Panel
On Live screen, select a PTZ channel, the PTZ panel will become enabled.
1
2
Manipulate PTZ Movements
Click the tab
to enter PTZ operation mode, and make
make use of the device’s PTZ capabilities to define a view.
D
No
A
A
B
B
C
E
C
D
E
Function
Eight-direction arrow keys
Click to pan or tilt the camera (only available for cameras
with Pan/Tilt/ capability).
Pan/Tilt/Zoom speed
Click to change the speed. Provided speed scale is
from 1 to 5 (available for cameras with Pan/Tilt/Zoom
capability).
Auto focus (available for cameras with auto focus
capability)
Zoom (Available for cameras with a controllable
zoom)
Zoom in
Zoom out
Manual focus
(Available for cameras with a controllable focus)
Near focus
Far focus
These buttons are enabled when the “Auto Focus” is
disabled.
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Go to Preset Points
You may create/delete/go-to preset points in this mode.
Go to a Preset Point
Click the tab
to enter Preset Points Operation mode, and click a red ID button.
1
2
Create a Presset Point
1. Go to PTZ Operation mode
2. Click the tab
, use onscreen buttons to define a view.
to enter Preset Points Operation mode.
3. Click
4. Click the desired preset point ID and input the point name in Preset Point Setting box.
This preset point will be saved, and its ID will turn red.
1
2
3
Delete a Presset Point
On Preset Points Operation mode, click
and then the preset point you want to delete.
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Edit PTZ Preset Tour
Preset Tour is a preconfigured PTZ sequence that directs the camera to cycle through
multiple preset points, including where to look and how long to look at each location. With this
preset tour, your PTZ device can perform an automatic patrol to scan through your cared
areas.
Before setting up Preset Tours, please make sure you have set
PTZ Preset Points. To start:
1. On PTZ Panel, click
and then
to enter Tour edit
window.
2. On Tour Setting window, select a Tour from drop-down list.
3. Select a Preset Point from drop-down list.
1
4. Set the Dwell Time, default is 10 seconds.
5. Click
to save this point into the list.
6. Repeat step 1 ~ step 5 to add other points in your desired
movement sequence. You may use the edit buttons to change the point order or delete a
point. Click “Save” when this Tour list is well set. Click “Close” to exit this window.
7. The ID of a saved tour will appear red. Click on it to start the tour, and click
2
to stop it.
6
3
4
5
Star t a Tour
SSttoopp
Delete Add
Move Move to bottom
down
Move up
Move to top
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Device Information
To change the device name, check firmware version information or Mac address, please go to
Setup page  System tab Network
After modifying the System Name, click “Save” to save the settings.
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Network Settings
There are two network interface cards in ENR. Either of these cards can be supported by the
built-in DHCP server feature, which enables ENR to assign IP addresses to cameras via
LAN1 or LAN2 port without another DHCP on router.
Go to Setup page  Network tab
The current settings of both LANs will be displayed here.
By default, LAN1 card is set to Manual mode with a fixed IP address 192.168.0.10, while
LAN2 is in DHCP client mode. It is suggested that you connect LAN1 to LAN and connect
LAN2 to WAN.
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IP Settings
Go to Setup page  Network tab  click “Network Connection” and select the LAN
interface card that you wish to set up. After setting up, please click “Save” on the bottom right
to save the settings.
LAN Connection Status
Shows “Activated” when connected to a network.
Shows “Detected Network Cable Disconnection” when not connected to a network
Field Name
Description
Choose one connection type for this LAN port. DHCP and PPPoE
service will assign an IP Address to ENR, and there is no need for
you to define other network information.
Manual: Please obtain a static IP address and other network
information including Subnet Mask, Gateway and DNS server from
your network administrator.
Connection Type
DHCP: Use this connection type if you have a DHCP server on your
network router.
PPPoE: Chose this when your ISP is using PPPoE type DSL line.
Please contact you ISP to get the Username and Password for this
connection.
LAN1 default is Manual; LAN2 default is DHCP.
IP Address
Fixed IP Address. LAN1 default is 192.168.0.10; LAN2 default is
Auto.
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Subnet Mask
Used to define if the destination is in the same subnet. LAN1 default
is 255.255.255.0; LAN2 default is Auto.
Gateway
A valid gateway setting is essential for data transmission between
different subnets, such as accessing the DNS service or SMTP
server on the Internet. LAN1 default is 192.168.0.254; LAN2
default is Auto.
The DNS server that translates domain names to actual IP
DNS Setting
Primary DNS Server
Secondary DNS Server
addresses. If this LAN is Manual mode, and you will set an SMTP
server for event notification, be sure to set the Primary DNS and
Secondary DNS. LAN1 default is Manual; LAN2 default is Auto.
Choose the gateway of the LAN card whose network is to connect
Default Gateway
with Internet. Default uses LAN2’s setting.
Change Port Setting
The default connection port used for remote web client to communicate with ENR is 80. To
change it, click “Port Mapping” to modify and save the setting.
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Enable DHCP Server
You may enable the built-in DHCP server for either LAN1 or LAN2 port.
Go to Setup page  Network tab  click “DHCP Server”:
1.
Check “Enable” and select a LAN, this LAN has to be in Manual mode.
2.
Set the Beginning IP Address and Ending Address, and click “Save”. ENR will assign
IP addresses within this range to the cameras connected to the selected LAN port. Please
(1) make sure the cameras are in DHCP client mode, (2) connect and power the cameras up
after you enable this service.
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Enable DDNS Service
ENR has built-in the DDNS update client feature, which saves ENR domain name address
information and actively update its ip address to the DDNS provider’s server.
1. Visit the dynamic DNS service provider’s website and register the domain name for your
ENR.
ENR supports the following service providers:
●
DynDNS: http://www.dyndns.com
●
NO-IP: http://www.noip.com/
2. Go to Setup page  Network tab  click “DDNS”.
3. Check “Enable”, select the service provider, and input the Host Name, User Name and
Password.
4. Click “Save” to save the settings.
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Date & Time
ENR provides three methods to synchronize the time setting; you can (1) manually set the
date and time, (2) sync with Time Zone or (3) synchronize with NTP server.
On Live screen, click Setup  click System tab  click “Date and Time”
Setup Manually
In Date & Time section, click the button that shows date and time information on it. On the
popped-out calendar, select the correct date and time, then click “OK”.
Synchronize with Time Zone
In Time Zone section, select your zone from the Time Zone drop-down list. If your time zone
falls in Daylight Saving Time area, you may check the box “Enable Daylight Saving Time”,
and then system time will automatically adapt itself to daylight saving time clock.
Synchronize with NTP server
In NTP Server section, fill in the NTP server IP or domain name in the NTP Server field, and
click “Apply” to start synchronizing.
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E-mail Settings
ENR supports e-mail notification for Event Handling sent through an SMTP server. To
enable this service, you will have to configure the SMTP mail settings in advance. For SMTP
service, please go to Setup page  System tab Network and make sure the Default
Gateway adopts the setting of the LAN connection has access to the SMTP server.
1. On Live screen, click Setup  Select System tab  click “Email”.
1
2
3
4
2. Fill in every field according to the detailed instructions in the table below.
3. Click “Send Test Mail” to send a test mail to this e-mail account. If the test mail is
sent successfully, the dialog box below will pop up, which means your ENR server is
ready to send out e-mail notifications when being triggered by an event.
4. Click “Save” to save these properties.
Field Name
Sender Email
Description
Input the sender’s e-mail address, should the same account you set for SMTP
server.
Server
Input the sender’s SMTP server address. Only alphabets, numbers, and the
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symbols (.), (_), (-) are valid. ENR server supports the SMTP services with
SSL protocol. If you wish to use a free webmail SMTP service, you may
choose certain webmail providers such as Yahoo (SMTP:
smtp.mail.yahoo.com Port:25) or Gmail (SMTP: smtp.gmail.com Port:25 or
465 for SSL protocol / 587 for TLS protocol)
Port
Set the SMTP port, allowed value is from 1~65535, default is 25.
Account
Input the name of the SMTP server account. The form of account name
depends on mail server, e.g. a Hotmail account name is a complete e-mail
address, while other mail servers’ are not. Only alphabets, numbers, and the
symbols (@), (.), (_), (-) are valid.
Password
Input the password of the SMTP server account. Only alphabets and numbers
are valid.
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Disk Management
ENR keeps the recordings on SATA hard disks installed in it. Whenever recording is taking
place, ENR writes data to one of the disks, and switch to the other as the original one is full.
Once the available space of the whole system is less than the reserved size, ENR will start
deleting the oldest file to make the amount of space allowing each active channel to record
for another 10 minutes.
You may observe the disk memory and recording status on Storage page.
On Live screen, click Setup  click System tab  click “Storage”. The connected storage
devices will be shown in the Storage Device list. Select a storage device to check its
Storage Information appearing as below.
Storage Device Types
● SATA1 represents the disk installed in upper bay for saving recordings.
● SATA2 represents the disk installed in lower bay for saving recordings.
● Storage Media represents the connected USB disk that you inserted for carrying
firmware image file, backup file, exported system log file, snapshots or video.
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Format Hard Disks
Any newly-installed hard disk has to be formatted into ENR file system format. Click “Format”
to start formatting a new disk. After formatting, this disk will become ready for recording.
During normal operation, DO NOT REMOVE ANY DISK FROM THIS UNIT, or it might cause
damage to the disks. You can only remove or install a disk when the device is shut down.
Please note that the system will stop recording during the disk formation.
Storage Settings - Set Recording Deletion Rule
In ENR system, there are two file-deletion mechanisms:
1. User defined - Maximum Recording Days
ENR can keep recording files for a certain number of days defined by you. Set this rule if you
have more concern about how long the recordings are kept, especially when you do not want
the old recordings to stay longer in the system than a certain period. By default, this rule is
not activated, to modify it, check the box to input a number between 1~999 and click “Apply”.
2. Default - Automatic Disk Deletion
This is the default file deletion rule. When the total recordable disk space is full, an amount of
disk space for approximate ten-minute long recording will be cleared to save new recordings.
If you activate the “Maximum Recording Days” rule, either of the thresholds reached earlier
will execute the deletion first. Given that you set the Maximum Recording Days as 5 days,
the recording files that stay on the disks longer than this period will be deleted, despite that
there is still plenty of available disk space; on the other hand, if your disk space is not enough
to keep all the recordings for 5 days, ENR will still delete the oldest files whenever the space
is full.
Before setting up the rules, you can make use of a handy storage calculator provided by ACTi
to find out the estimated storage your system requires: http://www.acti.com/project_planner
Also, be careful when you apply the Maximum Recording Days setting, for ENR will execute
the deletion rule immediately whenever you click “Apply”, meaning that the all the recording
files kept longer than the last applied number of maximum days are just deleted in no time.
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Check Disk Status
Hard disk failure often comes after detectable signs and thus can be predicable, thus it is
important to detect these signs long before they really cause disk failures.
ENR performs S.M.A.R.T. Disk check on 24-hour basis since last check. This technology
enables a system to monitor the disk status and anticipate disk failures, helping the system
administrator to prevent from unexpected outage and data loss.
You may manually perform an instant S.M.A.R.T check by clicking “Refresh”.
Once the disk a appears in “WARNING”, “FAILED”, or “UNKNOWN” status, it is not reliable
for recording, and may fail when the number of bad sectors on the disk has grown high
enough.
Healthy Disk
Abnormal Disk
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S.M.A.R.T Status
PASSED
WARNING
FAILED
Description
Solution
This disk is in normal condition.
--
Certain error has been found on
1. On “Storage” page, select the
this disk.
disk and click “Disable” next to
A number of errors have been
Recordable status to stop the
found on this disk.
system from saving recording
into it.
Unable to get the disk
UNKNOWN
2. Watch playback and export
information.
important video / system log.
Manage Abnormal Disks
A disk that is not recognized as “PASSED” by S.M.A.R.T. check may have unexpected
failures anytime. However, it will still continue recording until it finally fails.
After you disabled the recording on this disk and review important recordings,
1. Turn off the device.
2. Replace the abnormal disk with a new one, and turn on the device.
3. Go to Live screen, click Setup  click Maintenance tab  click “Storage”, and click
“Format” to format the new disk.
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Schedule Recordings
Unlike the traditional analog surveillance system, the IP surveillance system provides a
target-oriented recording schedule for devices; the view of each device can be recorded
based on your required time segments and event types. For example, you may have a camera
installed on the office ceiling do continuous recording during work hours, and record only
upon the triggers (incidents that detected by system) at night. In this way, the system does not
waste disk space storing meaningless parts, and you save lots of effort browsing playback for
specific events.
For the recording schedule, ENR supports Schedule recording, Event recording and
Event Speed-up Recording modes, which are set up on a week-based timetable; the
event-handling schedule is configured here.
On ENR, you can configure camera’s recording schedule on 7 days / 24 hours basis. The
schedule is split into segments of one-hour-length. By default, once a device is added to the
system, its schedule is automatically set to full-time schedule recording and event handling.
You should configure it according to your system plan.
On Live screen  Select Setup  click “Schedule” tab and select one channel.
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Event-Recording File Length
Before setting the recording schedule, you may define the length of an event recording. To do
this, configure the following properties shown as below, which will make an event recording
as long as 10+30 second:
Field
Description
Pre-event
Recording
Buffer (sec):
ENR keeps a short cache of video received from devices. If an event
is triggered, ENR will automatically store the pre-event buffer along
with the recording of the event itself.
Post-event Recording
Buffer (sec):
This will determine how long after the event is triggered should be
included in the event recording file.
Set the Recording Schedule
On the time table
1. Click on the recording mode from
Field
Full-Time Recording
Description
Continuously record at the video frame rate you define in Camera
Settings.
Event Speed Up
Recording
Continuously record everything at 1FPS, when an event occurs, the
frame rate will switch to the value you define in Camera Settings,
and automatically switch back to 1FPS after the event ends.
Event Recording
Only events are recorded, at the video frame rate you define in
Camera Settings.
2. Click and drag over the “Time Track” to set time period.
3. Click “Save”.
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Set the Event Schedule
The Event Schedule defines when the event handling is activated. To set the event rules,
please refer to Set Event Rules on page 62 for Event Rules settings. By default, the event
handling is full-time activated; you may disable it during certain time period.
1. Click on the recording mode “No Event Handling”.
2. Click and drag over the “Time Track” to set time period.
3. Click “Save”.
Copy Schedule
You may copy a camera’s schedule setting to other multiple cameras. This saves much your
time on configuring the schedules camera by camera.
1.
On Schedule tab, select a source camera from camera list, its schedule will be copied to
others.
2.
Click “Copy”
3.
On Copy Schedule window, select the target cameras.
4.
Click “Copy” on Copy Schedule window.
1
3
4
2
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Event Management
When something happens on camera site, such as someone walks by, the door opens or a
fire breaks out – these are all Events. The event which occurs in the environment and was
pre-programmed in the camera serves as Triggers. Triggers cause the device to react with
Responses. The link between trigger and response is governed by Event Rules. Each event
rule detects one specific trigger and may initiate multiple responses. An example rule would
be for ENR to send an e-mail to alert the manager (Response 1) and trigger the alarm
(Response 2) when motion on camera site is detected (Trigger) during the event handing
active period (Schedule).
Each device can be involved in several event rules. As different camera models possess
various capabilities, the supported response types would vary. For example, a PTZ camera
can execute a go-to preset point response, while this option is not available for other models
without this feature.
Event-Handling Schedule
Event rules become active or inactive based upon a weekly schedule, to enable
event-handling service, you will have to make sure the event-handing schedule of certain
device is well configured. By default, the event-handling schedule of each camera is enabled
for 24 hours once it is added to ENR system.
To configure the Event Handling Schedule, on Live screen, click Setup  click “Schedule”,
select the camera, and drag on the 24-hour time table.
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Set Event Rules
On Live screen, click Setup  click Event tab  select a camera.
1. Once a device is added to ENR server, the server would provide empty rules with
compatible trigger types for you to configure such as Motion 1, Motion 2, Motion 3,
DI 1, DI 2, Network Loss and Network Recovery. Select the Event Type, then click
“Set”.
2. Select the trigger type:
Trigger DO
Set the DO to become ON or OFF upon trigger, only the devices supporting DO functions
are available. Check the “Enable” to enable this function, and the device whose
connected DO(s) will be triggered. You may select one DO to be activated after the other
and the duration time between them. Clik “OK” to confirm.
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Send Mail
Enable ENR to send e-mail notifications via SMTP service.Check the “Enable” to enable
this function, and fill in the mail recipient’s e-mail address in “To” field, notification title in
“Subject” field and mail body in “Body” field, then choose a camera whose snapshot will
be attached from Attach a Snapshot dropdown list. Clik “OK” to confirm. Please note
that if you want to attach a snapshot to the notification e-mail, make sure your local
display stays on Live screen during the event handing period, in this way, ENR can take
the snapshots for motion events.
To enable this service, you have to configure the e-mail setting (please refer to E-mail
Settings on page 52) before this trigger is enabled.
Go to Preset
For the use of PTZ cameras to make movements toward certain triggers, please
configure the preset points (refer to 43Go to Preset Points on page 43) on Live screen
before you set the event rule.
On Go to Preset tab, check the “Enable” to enable this function (if there is no PTZ
camera exsiting in ENR server to execute a PTZ response, a red sign would appear on
the tab
, please add a PTZ camera). Select which PTZ camera in ENR
server to make the movement, then the preset points and duration time between them.
Click “OK” to confirm.
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Beep
ENR device can play beep sound upon being triggered by events. On Beep tab, check
the “Enable” to enable this function. Input the duration time and prepeat times of the beep.
Click “OK” to confirm.
Enlarge
Live screen will display certain channel view in full screen for a while when the system is
triggered. On Enlarge tab, check the “Enable” to enable this function. Select the camera
whose live view will be enlarged on Live screen and the duration time. Click “OK” to
confirm.
3. After configuring the event handling rules, on Event tab, input the dwell time in
for all the rules you set. Dwell Time defines, after an
event occurs, the period of time during which the same event will not be triggered
again.
4. On Event tab, click “Save” to save the settings.
Clear Event Rules
On Event tab, you may select an event rule under certain camera, and click “Clear This” to
delete it, or “Clear All” to deleta all the rules belong to this camera.
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Copy Event Rules
You may copy a camera’s event rules to other multiple cameras. This saves much your time
on setting up rules one by one.
1. On Event tab, select a source camera from camera list, its rules will be copied to
others.
2. Click “Copy”
3. On Copy Event window, select the target cameras.
4. Click “Copy” on Copy Event window.
1
3
4
2
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Joystick
ENR supports two types of controller for local operations:
 IP Desktop, manufactured by CH Products
 Extreme™ 3D Pro, manufactured by Logitech
1. Connect the joystick to this unit.
2. Go to Setup page  System tab Joystick.
3.
There are 12 buttons available on each controller; you may assign a function selected
from dropdown list to any button. Every time you change the settings on this page,
please click “Save” to save the settings of this joystick model.
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System Log
ENR records the important system activities and user’s behaviors in System Log. Once the
number of logs exceed 3000, ENR will erase the earliest 100 logs.
On Live screen, click Setup  click Log tab
1. Define the time range:
You may choose “Show All Days” to show all the logs or choose “Select Single Day”
then click Date button to define a specific date.
2. Select Log types:
Log Types
Recorded Activities
System
System start up, format storage, disk is full, no disk is detected, disk is available
Local User
Login & logout, add camera, reboot / shutdown system,
Behaviors
modify event settings, upgrade firmware , format storage, backup / restore system
configuration, modify schedule settings, modify time, modify e-mail server
settings, modify system information, modify network settings, modify user &
permissions, import language file
Remote
Login & logout, reboot / shutdown system,
User
modify camera settings, modify event handling schedule/settings, upgrade
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Behaviors
firmware, format storage, backup / restore system configuration, modify recording
schedule, modify time, modify e-mail server settings, modify system information,
modify network settings, modify user &permissions, import language file, modify
workspace parameter
By changing the criteria, the result will automatically refresh accordingly.
Export System Log
To export the logs, insert a USB disk into ENR, click “Export” and save the xml file to your
local computer. You may view this file on a computer with Notepad or XML Editor.
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User Group Management
In ENR, the access permissions are managed by User Groups. User Groups defines what
functions are allowed for a group of users. Different User Groups will have different access
rights in terms of permitted operations like monitoring Live screen or execute Playback. For
example, an Administrator user is allowed for all the operations in ENR, while a standard
normal user may only be permitted to do Live monitoring.
On Live screen, click Setup  click User tab to enter Group and User management page.
Add a Group
By default, the Administrator User Group with full permissions in ENR already exists. Except
for the password and e-mail settings, you may not delete this account or change its
permissions.
1. Select “Group” , click “Add” to bring up Add New Group window, enter the Name
and Description of the group, and click “OK” to add it to the Group List.
2. On Group List, select this group. In Group Permission section, enable the
permissions possessed by this group.
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3. Click “Save” to save the group settings.
Edit / Delete a Group
You may edit an existing group by changing its Name, Description or Permissions or delete
it. Once you delete a group, the Users belonging to it will be removed altogether. Select the
group on Group List, click “Edit” or Delete”.
Add a User
By default, the Administrator User already exists, which you may not delete.
1. Select User, click “Add” to bring up Add New User window, enter the Name, Password,
Email and select its User Group from dropdown list. Click “OK” to add it to the User List.
2. Click “Save” to save the user settings.
Account /Password Rules
1. Account field allows alphabets, numbers, and symbols except the following: * < > ? | “ \ :.
The maximum length of characters is 15.
2. Password field allows alphabets, numbers and symbols. The maximum length of
characters is 40.
3. Both the Account and Password field are non-case-sensitive.
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Edit / Delete a User
You may edit an existing user or delete it. Select the user on User List, click “Edit” or Delete”.
Please always click “Save” before leaving this page.
`
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Upgrade Firmware
You may check ACTi corporate website for latest ENR firmware package and download it.
Unzip the package and save the *.upg file to the root directory of a USB disk and insert it into
ENR USB port.
1. On Live screen, click Setup  click Maintenance tab  select “Firmware
Upgrade”.
2. Click “Browse” , find the target *.upg file and click “Open”.
3. Click “Upgrade”.
During upgrading, the system will stop every
other activity including recording and event
handling. The system will auto-restart after the
upgrading completes.
After upgrading has started, DO NOT cut off the system power or eject the USB disk
until ENR restarts.
Please note that
The USB disk carrying the firmware image should at least have 200 MB free space.
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Backup / Restore Settings
Making regular system backups is always recommended in case of unexpected disasters or
accidents that may damage ENR server.
ENR server can create a backup file of the whole system settings as
Backup_[yyyymmdd].nvr file and save it to a connected USB disk within one click. The
backed up settings include the following properties: (1) System Settings including System
Name, Date & Time, Network, Email, Mouse and Keyboard, (2) Camera Settings, (3)
Schedule Settings, and (4) Event Management.
The recordings will be kept on hard disks, please refer to ENR User’s Manual to export a
system log file and to export video files for a complete backup.
Backup
To start backing up system setting, please insert a USB disk into ENR first.
1. On Live screen, click Setup” click Maintenance tab  click “Settings Backup /
Restore”.
2. Click “Backup”, the backup file will be saved to your USB disk as .nvr file.
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Restore
Before starting restoring the system, make sure you have connected the USB disk with the
desired .nvr backup file in it, and the backup file is saved in the root directory.
1. On Live screen, click Setup  click Maintenance tab  click “Setting Backup /
Restore”.
2. All the .nvr file detected from your USB disk root directory will be shown on the File
Name dropdown list, select your desired one.
3. Click “Restore” to start restoring the settings. The server will restore the settings from
the backup file and reboot.
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Customize Live Screen Layout
You may customize the layout style, channel position and patrol behavior. Your arrangement
of Live screen layout will be the default view after any local user logs in to ENR.
Change Channel Position
You may place any channel in your desired window, and ENR will remember this arrangement
until you change it.
You may move a camera view to any position by dragging it to the target channel.
In the example below, the green numbers represent the order of channels. Dragged by the
mouse, Camera 1 will be swapped from Channel 1 to Channel 5.
Camera 1
1
2
3
Camera 1
4
5
6
7
8
9
You can Reset the camera positions by clicking
on Live Menu.
Change Layout
To select a desired layout, click one on Live Menu. Each layout will display specific windows
shown below. Therefore, you have to make sure the cameras you desired to watch are placed
in the designated channels before applying the layout.
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For example, to watch Camera 2,4,6,8 in a quad layout, you should:
1. Select a square grid layout (2x2, 3x3 or 4x4) where you can see all channels.
2. Place Camera 2 into Channel 1, Camera 4 into Channel 2, Camera 6 into Channel
3 ,and Camera 8 into Channel 4.
Camera 2
1
Camera 4
Camera 6
2
3
4
5
6
7
8
9
Camera 8
3. Select the 2x2 layout on Live Menu.
Camera 2
Camera 4
Camera 6
Camera 8
Note
The five customized views for local live view and those for remote live view are maintained
separately; therefore, any modification you make to the views on View here list will not affect
the View settings on remote Live screen.
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Execute Sequence Patrol
The patrol function will slide-show multiple channels at
your defined length of interval. At one time the layout
will show as many channels as its maximum display
channels. For instance, as Patrol is enable, a 3x3
layout will show channel 1~9, then 10~16 by turns.
1. On Live Menu, click
to bring up the Patrol Time Setting window.
2. Input the patrol time
3. Click “OK”, the patrol will start until you click
again.
Save a Customized View
You may save up to five customized view on local View List. A saved view will remember (1)
the layout style, (2) camera arrangement, (3) view size (stretched / un-stretched / full-screen)
and (4) Patrol setting.
1. Select a View from the View List.
2. Customize your layout with the tools provided on Live Menu.
3. Click
in bottom right corner of View List, enter
1
3
2
Set a Default View
If you have enabled “Auto-login” function (please refer to Set Auto Login on page 31), you
may also set one View as default, in this way, you may immediately start live monitoring after
the system starts up. To set a default view, simply select a desired view on View list, and click
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Customize System Language
ENR user interface supports multiple languages and offers you the flexibility to change the
wording . There are over 10 supported UI languages you may choose on Login page. Each
language (except for English) is open for customization based on your own needs. This
section will describe how to choose or customize language wording for your ENR.
To start, you need to connect a USB disk to ENR to export the language file for editing.
Modify the Wording
After the USB disk is connected,
1. On Live screen, click Setup  click Maintenance tab  click “Language
Adjustment”.
2. On Language Adjustment page, below Export Language section, select your
desired language form original language file list, and click “Export”. ENR will pop
up a window as the file is successfully saved to USB disk.
Language file name
3. On a computer, open the file ( *.json) with a text editor program. Each entry
represents the current wording of an object. Please edit the wording of your language
embedded in quotation marks (“ ”) on the right of the colon; The English term
appearing on the left is the original system code, which should be left unchanged.
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Edit here
4. After the modification is done, save this file with its original file name and file type
onto the USB disk, make sure the text encoding format is UTF-8.
5. Connect the USB disk with ENR, on Language Adjustment page, select the
language file from drop-down list below Import Language section, and click “Import”.
ENR will pop up a window as the file is successfully imported into ENR server.
6. Log in to ENR again. On Login window, select the UI language before you click
“Login”.
7. Check the UI to see if the modified term is correctly shown.
Restore the Wording
ENR always keeps the original language file in its memory, so you can restore the language
wording to default. On Language Adjustment page, select the language file from drop-down
list below Restore Language section, and click “Restore”. The entire original language
wording will restore after you log into the system again.
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Remote Client Operation
Access ENR Server
A remote client refers to any client using a computer over WAN or LAN other than server
computer. If you know the IP address and port number of the ENR, you may type in the IP
address and port number directly into Internet Explorer. Sample IP will look like this:
http://220.228.146.21:1000 or domain name http://enr.acti.com. If the port number is 80,
you do not need to append it when typing the address.
http://ip address:port number
Find ENR in Your Network
The ip address of both ENR’s LAN ports are shown on local live screen.
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If your client computer and ENR are both within the same network, find ENR’s IP address via
the following two quick methods - UPnP connection or ACti IP Utility.
UPn P
IP Ut il it y
Via UPnP Connection
ENR supports UPnP connection. This means that once the device has an IP address, you will
be able to find it in the local network in Windows Explorer → Network. Please note that your
PC must be in the same subnet with ENR.
Once you locate ENR, double-click on it to open the client browser.
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Via ACTi IP Utility
ACTi IP Utility is a software tool used to find all ACTi products including cameras and ENR
servers. Download the latest IP Utility from the link below and install it on your computer.
http://www.acti.com/product/detail/Video_Management_System/ACTi_Utility_Suite
Execute this program, and find ENR from the search list, double-click on the IP address to
open the client browser.
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Log In / Out
After you By default, an administrator account has already been existing in your system. To
log in to ENR for the first time, you will have to key in the password in Login window.
Log In
A
A
B
Enter Account & Password
●Account (non case-sensitive): Admin (default)
●Password (case-sensitive): 123456 (default)
A
To change UI language,1select the desired language from “Language” dropdown list.
Change UI language
Remember Login Information
B
To have the server remember your Account, Password and language setting for future,
check “Remember me”.
Log Out
On Live screen, click “Application” “Logout”.
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Accept ActiveX Controls Installation
ENR interface requires the add-on ActiveX Control components, please allow ActiveX
controls to be downloaded and installed.
It is strongly recommended that (1) you add this ENR server into Internet Explorer’s Trusted
Sites and (2) turn off Windows Firewall on this client computer.
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Setup Wizard
After logging in, if no camera has been added to ENR system, ENR Setup Wizard will lead
you through three essential installation steps in order that you could quickly get camera live
view.
For video recording, please remember to install hard disks and format them in physical ENR
device.
You may click the Done bubble to skip to the quick setup procedures last step.
And click “Done” to exit Setup Wizard.
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Setup the System
Before adding cameras to the system or starting up the recording and event handling, it is
essential to configure certain system-wise settings on Setup page.
Set System Name
Go to Setup page  System tab Information
Modify the name of this ENR server and click “Save”. The maximum length is 10 digits of
English alphabets.
Your ENR’s current firmware version, serial number and MAC address are also shown here.
Maximum length: 10 digits
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Set Date & Time
Go to Setup page  System tab Date and Time
You may configure other time-related settings here.
Change Time Zone
Select the time zone where ENR server belongs to. After selecting the time zone, it will
change to the corresponding date and time.
Change Date and Time
It shows the current date and time on the device. Click
to bring up the calendar. Input the exact date and time, then click “OK”.
Set Daylight Saving
If the device is located in an area where daylight saving time is used, click the check box to
enable daylight saving. The time will be automatically adjusted. When the daylight saving time
has finished, uncheck the box to return to original setting.
Set NTP Server
Please enter a NTP server address and click “Apply” to synchronize time with the NTP server.
Make sure ENR has connection with the NTP Server.
To delete this NTP server, simply clear its address in this field and click “Apply”.
Note
If your NTP server is a domain name address, make sure you have configured the DNS
Setting and chosen appropriate Default Gateway on Setup page  System tab Network
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Synchronize with Client Computer’s Time
Click
to synchronize the device time with the time on the computer you are
using now, please click this button.
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Configure Network Settings
There are two network interface cards in ENR.
Either of these cards can be supported by the built-in DHCP server feature, which enables
ENR to assign IP addresses to cameras via LAN1 or LAN2 port without another DHCP on
router.
By default, LAN1 card uses a fixed IP address 192.168.0.10, while LAN2 is in DHCP client
mode. It is suggested that you connect LAN1 to LAN and connect LAN2 to WAN.
Current IP Configurations
Go to Setup page  Network tab.
IP Settings
On Network tab, click “Network Connection” then select the interface card that you wish to
set up. After setting up, please click “Save” on the bottom right side to save the settings.
LAN1 Configuration
LAN2 Configuration
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Please note that any change you make on this page requires the system to restart its service,
please wait for a while and reconnect ENR using the new properties.
Field Name
Description
The connection port is used for remote web client to communicate with
HTTP Port
Default Gateway
ENR. Default is 80.
Default uses LAN2’s setting.
Choose one connection type for this LAN port. DHCP and PPPoE service
will assign an IP Address to ENR, and there is no need for you to define
other network information.
Manual: Please obtain a static IP address and other network information
including Subnet Mask, Gateway and DNS server from your network
Connection Type
administrator.
DHCP: Use this connection type if you have a DHCP server on your
network router.
PPPoE: Chose this when your ISP is using PPPoE type DSL line. Please
contact you ISP to get the Username and Password for this connection.
LAN1 default is Manual; LAN2 default is DHCP.
IP Address
Fixed IP Address. LAN1 default is 192.168.0.10; LAN2 default is Auto.
Subnet Mask
Used to define if the destination is in the same subnet. LAN1 default is
255.255.255.0; LAN2 default is Auto.
Gateway
A valid gateway setting is essential for data transmission between
different subnets, such as accessing the DNS service or SMTP server
on the Internet. LAN1 default is 192.168.0.254; LAN2 default is Auto.
DNS Setting
The DNS server that translates domain names to actual IP addresses. If
this LAN is Manual mode, and you will set an SMTP server for event
notification, be sure to set the Primary DNS and Secondary DNS. LAN1
default is Manual; LAN2 default is Auto.
Enable DHCP Server
You may enable the built-in DHCP server for either LAN1 (default) or LAN2 port.
Go to Setup page  Network tab click “DHCP Server”.
1. Check “Enable” and select a LAN, this LAN has to be in Manual mode.
2. Set the Beginning IP Address and Ending Address, and click “Save”. ENR will assign
IP addresses within this range to the cameras connected to the selected LAN port.
Please (1) make sure the cameras are in DHCP client mode, (2) connect and power the
cameras up after you enable this service.
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Set HTTP Port
To change the HTTP port of ENR server, go to Setup page  Network tab click “HTTP
Port”. Configure the port number and click “Save”.
Enable DDNS Service
ENR has built-in the DDNS update client feature, which saves ENR domain name address
information and actively update its ip address to the DDNS provider’s server.
1. Visit the dynamic DNS service provider’s website and register the domain name for your
ENR.
ENR supports the following service providers:
●
DynDNS: http://www.dyndns.com
●
NO-IP: http://www.noip.com/
2. Go to Setup page  Network tab click “DDNS”.
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3. Check “Enable”, select the service provider, and input the Host Name, User Name and
Password.
4. Click “Save” to save the settings.
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Set E-mail Notification Service
ENR supports e-mail notification for Event Handling. The e-mails are sent through an SMTP
server, the settings of which are configured in this section.
Go to Setup page  System tab Email.
Please fill up all the fields including Account and Password to access the e-mail address
you input in “Sender Email”. ENR will send notification e-mail via this SMTP server when
an event occurs. For detailed instruction on how to set up an event rule related to SMTP
service, please refer to Set Event Rules on page 113.
Field Name
Sender Email
Description
Input the sender’s e-mail address, should the same account you set for SMTP
server.
Server
Input the sender’s SMTP server address. Only alphabets, numbers, and the
symbols (.), (_), (-) are valid. ENR server supports the SMTP services with
SSL protocol. If you wish to use a free webmail SMTP service, you may
choose certain webmail providers such as Yahoo (SMTP:
smtp.mail.yahoo.com Port:25) or Gmail (SMTP: smtp.gmail.com Port:25 or
465 for SSL protocol / 587 for TLS protocol)
Port
Set the SMTP port, allowed value is from 1~65535, default is 25.
Account
Input the name of the SMTP server account. The form of account name
depends on mail server, e.g. a Hotmail account name is a complete e-mail
address, while other e-mail servers’ may be not. Only alphabets, numbers,
and the symbols (@), (.), (_), (-) are valid.
Password
Input the password of the SMTP server account. Only alphabets and numbers
are valid.
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After configuring, please click “Save” to save settings, and click “Send Test Mail” to validate
this configuration, if this configuration is correct, a test e-mail will be sent to Sender Email,
please login your SMTP server to check incoming e-mails.
Live Screen Event List Setting
The max number of latest events that can be displayed in event panel. Default is 100.
You can configure this setting on Setup page  System tab Parameter.
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Live Page UI Overview
After logging in, you will enter Live screen. Live screen is the interface where you see the live
views from your cameras. It is where most of the security professionals access the
surveillance system
L
M
A
K
Live display area
B
C
D
E
J
F
G
H I
No
Description
A
View List:
Lists five View profiles for customization
Camera List:
Lists all the added cameras and their recording status.
Event List
Displays alerts of detected motion, digital inputs and connection status.
PTZ Control Panel
Provides onscreen PTZ controls. This panel is only enabled when a PTZ camera
channel is selected on live view display area.
Preset Point Panel
Provides onscreen tour and preset points controls. This panel is only enabled when
a PTZ camera channel is selected on live view display area.
Your current logged on Account name
B
C
D
E
F
G
H
I
Layout Selection Buttons
Click to change the current layout
Patrol
Click to start/stop sequence patrol
Page Selection
Click on the numbers to view a row of available pages:
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J
K
L
M
Share Current View to Local
Click to start sharing your current view to local screen
Screen Switch
Switch to the Setup or Playback page by clicking the tags.
Current System Time
Toolbar
Lists available tools for your current page
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Set Cameras
ENR remote user interface also allows you to easily configure, add or delete cameras without
individually opening the cameras’ web configurator.
Add Cameras
Go to Setup page  Camera tab.
1. As there is currently no camera existing in ENR system, click “Add” to starting adding the
first one.
2. Click “Search Cameras”
Search Cameras method will list all the
cameras connected to your network. On
Search Cameras windows, input the
Account and Password to access the cameras, select the manufacturer and click
“Search”. After all the connected cameras are found, click the cameras and then “Submit”
to add them.
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Back on the All Cameras list, the selected cameras are already added into ENR system and
started their full-time recording service.
If the camera is not located within your network
segment, you may add it manually.
1. Fill in the connection properties such as properties IP Address, Username and
Password, HTTP Port, and click “Get Camera Settings”.
1
2
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2. The camera properties including Firmware version and Serial Number will appear below,
you may modify other video configurations and then click “Save”.
3
4
3.
Click “Save”, the camera’ s live view will appear.
Note
ENR will synchronize with devices upon connecting to them. To make sure the settings
on ENR side are prior to those on camera sides, please check “Auto save ENR
settings into device upon connection”. When this function is enabled, every
modification you make via Camera’s web configurator will be overwritten by ENR.
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Copy Camera Settings
You may copy an added camera’s settings another channel. In this way, it is easier to
manually add more than one camera of the same models.
1. On All Cameras list, select an existing channel.
2. Click “Duplicate”, the selected cameras will be duplicated to new channels. In the
example shown above, 01 Camera will be copied to a empty channel – 07 camera.
Source
New
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Delete Cameras
On All Cameras list, select the cameras you wish to delete and click “Delete”.
Change Camera Settings
After the cameras are added, select a camera on All Cameras list to configure its individual
properties.
A
V
(A) Video Format and Transmission Properties
To modify the video format and transmission properties including Stream Mode, Channel ID,
Resolution, Protocol, Encoder, Frame Rate, and Bitrate, you will have to click “Get
Camera Settings” first to sync with the camera first. After configuration, click “Save” to save
this setting to camera
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(B) Motion Settings
After selecting the camera from All Cameras list, click “Motion Detection”. If this camera is
in dual stream mode, only Channel ID 1 (Stream 1) supports motion detection feature.
B
V
On Motion Detection Settings window, check “Enable” then click “Motion Setup”. To enable
one motion region, check it, a color frame will appear in the view. You may start setting the
detection area by adjusting this yellow frame on the view. Simply use your mouse to move
and resize the frame. Click “Apply” to save the settings.
To move the frame
Place the mouse
cursor over the title
bar, and drag to move.
To disable this
detection region
Place the mouse cursor
over the upper right
corner, and click the “x”
to close this frame.
To adjust the region
dimension
Place the mouse cursor
over the bottom right
corner, and drag to
resize.
Adjustment Attributes
Field Name
Description
Sensitivity(1-100)
Determines how sensitive the camera reacts to the movement. The higher
the sensitivity level is, the smaller motion will trigger the alarm, but may give
false alarms. Default is 70.
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Timer(0-300
secs)
Threshold (%)
The interval before the next motion detection can be triggered again.
Default is 1 second.
The threshold level of this motion detection region. The lower threshold
level is, smaller portion of the region would be considered as motions,
which is more easily to be triggered, but may give more false alarms.
(C) Fine-tune the Image: Brightness/Contrast/Saturation/Hue
Not only details but also brightness, contrast, saturation and hue are essential factors to
make images closer to real scene . For devices that support these property configurations,
you may directly modify them and save to the device ENR interface.
C
V
On Video Adjustment window, the fields available for modification (depends on models) will
be enabled. Select the desired value for the field, and click “Apply”.
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Video Adjustment Attributes
Field Name
Description
Brightness(1-100)
Defines how much portion of light and of dark appear in the image. As the
value increases, the image appears brighter, and vice versa.
Defines the range level between light values and dark values. As the value
increases, the separation between light and dark becomes more obvious.
Defines the level of the actual color intensity. As it increases, colors appear
more pure; as it decreases, colors appear more gray-out.
It is the term used to refer to the pure spectrum colors. Adjust this value to
find the color closest to the real scene.
The unction that adjusts the shutter speed options to match the frequency of
artificial light source of given country. For example, in Europe the light
frequency (due to power supply frequency of lights) is 50Hz, that is 50
flashes per second. By setting line frequency to 50Hz in such case, the
shutter speed options will be proportional with light source frequency, such
as 1/25s, 1/50s, 1/100s, etc. It is necessary to have the camera’s Line
Frequency adjusted according to the power frequency of the light source to
avoid flickering effect.
Contrast(1-100)
Saturation(1-100)
Hue(1-100)
Line Frequency
( 50Hz / 60 Hz)
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Configure PTZ Preset Points
With PTZ devices, you may define a view by where to look (through panning and tilting) and
how close (through zooming) to zoom. Once these views have been saved in ENR as preset
points, the device can always point to this view upon the event triggering or user’s command.
Go to Setup page  Camera tab, select a PTZ camera from All Cameras list, and click
Preset Point.
1.
Define a view:
On mini live window, use the mouse to do the following PTZ operations:
 To execute optical Panning and Tilting, click anywhere on the live window to allow
the camera to move in that direction. The length of the direction indicator is proportional
to the Pan and Tilt speed. The farther you place the cursor from the center, the faster the
Pan/Tilt movement.
 To execute optical Zoom in or Zoom out, scroll the mouse wheel forward to zoom in;
scroll the mouse wheel backward to zoom out.
Pan/Tilt
Zoom in
Zoom out
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2.
1
3
2
Save to a Preset Point
On Preset Point list, select an ID, input the point name
and click
After a point is saved, click
next to its name to go
to this point.
To delete this point, click
Configure PTZ Preset Tour
Preset Tour is a preconfigured PTZ sequence that directs the camera to cycle through
multiple preset points, including where to look and how long to look at each location. With this
preset tour, your PTZ device can perform an automatic patrol to scan through your cared
areas.
Before setting up Preset Tours, please make sure you have configured PTZ settings and set
PTZ Preset Points. To start:
1. Go to Setup page  Camera tab, select a PTZ camera from All Cameras list, and click
Preset Tour.
2. Select a tour from Tour1~Tour32, input its Name, pick a preset point, define its Dwell
time and click “Add”, this preset point will be added to the tour. Continue to add other
preset points in your desired movement sequence and click “Save”. After a tour is saved,
it is available on Live pagePreset Point control panel.
1
2
3
5
4
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Configure Fisheye Cameras
With hemispherical lenses, fisheye cameras generate images at up to 360-degree width,
which can cover all four corners of a room or both sides of a long aisle. As the original image
captured by wide-angle lens is much distorted, to suit most monitoring purposes, the
Dewarping process is required to alter the uneven lines and shapes before the images are
displayed.
Nowadays, the fisheye cameras come in two types in terms of the
image-correction capability:
 Fisheye Cameras with in-camera dewarping function
The dewarping takes places in camera before the video is output to NVR server. Since the
image correction counts on the camera itself, NVR server will not bear much extra loading,
which benefits the system requiring many of these fisheye cameras (e.g. ACTi KCM-3911,
KCM-7911)
 Fisheye Cameras without dewarping function
These fisheye cameras output only original global images, relying on software algorithm
processing provided by NVR sever to correct the images. They are suitable for a system
with limited bandwidth, for NVR server processes and responds to User’s ePTZ
manipulation or demands for changing view modes immediately, without waiting for camera
side to deliver a new frame (e.g. ACTi E96).
ENR’s software algorithm can perfectly corrects the original fisheye images, generating 6
specific fisheye view modes from User’s usual perspective. As a remote client, you may
 Select a desired fisheye view mode on Live screen and manipulate virtualized ePTZ
operation with onscreen controls.
 Export the video clip of your desired fisheye view mode.
To make use of ENR’s dewarping features for your fisheye cameras, please
1.
Adjust Video Quality Settings
After the fisheye camera is successfully added, go to Setup page Cameras tab, select the
device and then click “Get Camera Settings”, make sure you set the Stream Mode as
“FISHEYE” for a hemispheric camera ( KCM-3911, KCM-7911) .This is to make sure this
hemispheric camera is outputting fisheye original video stream as a mini fisheye dome
camera does.
2.
Adjust Fisheye Display Settings
Select your Mounting Type, and then Default Fisheye Mode. For a fisheye mode containing
panorama view, you may want to configure the Default Rotate X (width of view) and Default
Rotate Y (height of view) configurations.
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Fisheye Mode
Original View
Description
PTZ Navigation
The very raw fisheye view
Digital PTZ
One large user-defined cropped area
Dewarping
ePTZ
360-degree panorama view for ceiling mount
180-degree panorama view for wall mount
Digital PTZ
Panorama
Two 180-degree panorama views
Double
Panorama
Digital PTZ
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One panorama view
Two small user-defined cropped regions
Panorama
/Focus
ePTZ
1
2
Four small user-defined cropped regions
Quad
1
3
2
4
ePTZ
After the configuration is done, remember to click “Save” to save the settings.
Note
3. Local Live and Playback can only display the original video stream output from a
fisheye camera.
4. Whichever fisheye view mode you are watching on remote interface, ENR will record
the original video stream output from a fisheye camera; however, you may export the
video in any desired view mode.
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Set Recording Schedule
For the recording schedule, ENR supports Schedule recording, Event recording and
Event Speed-up Recording modes, which are set up on a week-based timetable; the
event-handling schedule is configured here.
On ENR, you can configure camera’s recording schedule on 7 days / 24 hours basis. The
schedule is split into segments of one-hour-length. By default, once a device is added to the
system, its schedule is automatically set to full-time schedule recording and event handling.
You should configure it according to your system plan.
Go to Setup page  Schedule tab, and select a camera to configure its recording schedule.
Event-Recording File Length
Before setting the recording schedule, you may define the length of an event recording. To do
this, configure the following properties shown as below, which will make an event recording
as long as 10+30 second:
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Field
Description
Pre-event
Recording
Buffer (sec):
ENR keeps a short cache of video received from devices. If an event
is triggered, ENR will automatically store the pre-event buffer along
with the recording of the event itself.
Post-event Recording
Buffer (sec):
This will determine how long after the event is triggered should be
included in the event recording file.
Set the Recording Schedule
1. Select a recording type.
Field
Full-Time Recording
Description
Continuously record at the video frame rate you define in Camera
Settings.
Event Recording
Only events are recorded, at the video frame rate you define in
Camera Settings.
Event Speed Up
Recording
Continuously record everything at 1FPS, when an event occurs, the
frame rate will switch to the value you define in Camera Settings,
and automatically switch back to 1FPS after the event ends.
2. On the recording schedule time table, click and drag to set time period.
3. Click “Save”
4. To delete the recording configuration, select
and drag on the desired
section on time table.
Set the Event Handling Schedule
The Event Schedule defines when the event handling is activated. To set the event rules,
please refer to Set Event Rules on page 113. By default, the event handling is full-time
activated; you may disable it for a certain period.
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1. Click
.
2. Drag over the Event Handling Schedule time track to disable the event handling service.
3. Click “Save”.
Copy Schedule
You may copy a camera’s schedule setting to other multiple cameras. This saves much your
time on configuring the schedules camera by camera. On the bottom of this page, click “Copy”
to bring up Copy Schedule window.
1
2
3
Select one camera as the source of schedule, and add other cameras to the “To” field. Click
“Copy” to commit changes.
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Event Management
ENR can react to events occurring on the storage disk and camera site based on the rules
you set here.
Set Event Rules
Go to Setup page  Event tab, and select a camera or System to set Event rules.
A
V
B
V
A
V
Set System Event rule
Whenever any hard disk goes into abnormal status, ENR will trigger a response based on the
rule you set.
1. Click “Set” to enter the rule content.
2. Select your desired response type, configure the properties and then click “OK” to save
this rules. There are two types of response for a system event: Beep and Send Mail.
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B Set Camera Event rule
V Whenever any encounter certain events (including detected motions, detected DI triggers,
network loss and network recovery) ENR will trigger a response based on the rule you set.
1.
Select a camera and then click “Set” of your desired event type.
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2. Select your desired response type, set the details and click “OK” to save the rules.
To delete a certain response, simply de-select it from the response window, and then click
“OK”.
3. After all the rules are set, click “Save” on Event tab to save all settings.
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Response Types
ENR supports the following reaction types:
Popup Instant Playback
ENR will pop up a small window on Live screen to play the 10-second period ahead of event.
You will choose a specific camera whose recording is to be played.
Go to Preset
For the use of PTZ cameras to make movements toward certain triggers, please configure the
preset points (refer to Configure PTZ Preset Points on page 105) before you set the event
rule. You have to select which PTZ camera to make the movement, then the preset points and
duration time between them.
Beep
ENR device can play beep sound upon being triggered by events. Input the duration time and
prepeat times of the beep.
Trigger DO
Set the DO to become ON or OFF upon trigger, only the devices supporting DO functions are
available. Select the device whose connected DO(s) will be triggered. You may select one DO
to be activated after the other and the duration time between them.
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Send Mail
The response enables ENR to send e-mail notifications via SMTP service. Fill in the mail
recipient’s e-mail address in “To” field, notification title in “Subject” field and mail body in
“Body” field, then choose a camera whose snapshot will be attached from Attach a
Snapshot dropdown list.
To enable this service, you have to configure the SMTP settings (please refer to Set E-mail
Notification Service on page 93) beforehand.
Enlarge
Local Live screen will display certain channel view in full screen for a while when the system
is triggered. Select the camera whose live view will be enlarged on Live screen and the
duration time.
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Copy Event Rules
You may copy a camera’s event rules to other multiple cameras. This saves much your time
on setting up rules one by one. On Event tab, click “Copy”
Select one camera as the source of schedule, and add other cameras to the “To” field. Click
“Copy” to commit changes.
1
2
3
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Clear Event Rules
On Event tab, you may select an event rule under certain camera, and click “Clear” to delete
it.
To directly clear all event rules set under a certain camera, click “Clear This”.
You may also clear all the rules in ENR system by clicking “Clear All”.
Please remember to click “Save” after deleting any rule.
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Disk Management
ENR keeps the recordings on SATA hard disks installed in it. Whenever recording is taking
place, ENR writes data to one of the disks, and switch to the other as the original one is full.
Once the available space of the whole system is less than the reserved size, ENR will start
deleting the oldest file to make the amount of space allowing each active channel to record
for another 10 minutes.
You may observe the disk memory and recording status on Storage page.
Go to Setup page  System tab Storage. The connected storage devices will be shown
in the Storage Device list.
Format Hard Disks
Select a disk and click “Format”.
You may execute disk formatting toward a newly-installed disk. You should follow the
installation procedures (refer to Install the Hard Disks on page 22 ) to format the disks before
ENR system start carrying out the surveillance task, for a disk that is not in ENR file system
format is not ready for recording. Please note that the system will stop recording during the
disk formation.
If you have to format a disk having been recording for a while, it is suggested that you export
important video and system log in advance.
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Set Maximum Recording Days
ENR can keep recording files for a certain number of days defined by you. Set this rule if you
have more concern about how long the recordings are kept, especially when you do not want
the old recordings to stay longer in the system than a certain period. By default, this rule is
not activated, to modify it, check the box to input a number between 1~999 and click “Apply”.
For more deletion rules explanation, please refer to Storage Settings - Set Recording
Deletion Rule on page 55.
Check Disk Status
Hard disk failure often comes after detectable signs and thus can be predicable, thus it is
important to detect these signs long before they really cause disk failures.
ENR performs S.M.A.R.T. Disk check on 24-hour basis since last check. This technology
enables a system to monitor the disk status and anticipate disk failures, helping the system
administrator to prevent from unexpected outage and data loss.
You may manually perform an instant S.M.A.R.T check by clicking “Refresh”.
Once the S.M.A.R.T status of disk appears “WARNING”, “FAILED”, or “UNKNOWN” instead
of “PASSED”, it is not reliable for recording, and may fail when the number of bad sectors on
the disk has grown high enough. Please
1. Click “Disable” next to Recordable status to stop the system from saving recording into
it.
2. Immediately export important video and system log, and then replace the disk following
the instructions Manage Abnormal Disks on page 57.
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Upgrade Firmware
You may check ACTi corporate website for latest ENR firmware package and download it.
Unzip the package and save the *.upg file to your client computer.
1. Make sure there is a recordable hard disk installed in ENR or a USB disk with at least
200MB space connected to ENR.
2. Go to Setup page  Maintenance tab Firmware Upgrade. Click “Browse”, find the
target *.upg file and click “Open”.
3. Click “Upgrade”.
During upgrading, the system will stop every other activity including recording and event
handling. The system will auto-restart after the upgrading completes.
As upgrading has started, DO NOT cut off the system power or eject the USB disk until
ENR restarts.
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Backup / Restore Settings
Making regular system backups is always recommended in case of unexpected disasters or
accidents that may damage ENR server.
ENR server can create a backup file of the whole system settings as
Backup_[yyyymmdd].nvr file and save it to your client computer within one click. The
backed up settings include the following properties: (1) System Settings including System
Name, Date & Time, Network, Email, Mouse and Keyboard, (2) Camera Settings, (3)
Schedule Settings, and (4) Event Management.
Backup
To start backing up system setting, please insert a USB disk into ENR first.
1. Go to Setup page  Maintenance tab Settings Backup / Restore.
2.
Click “Backup”, the backup file will be saved to your client computer as .nvr file.
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Restore
Before starting restoring the system, make sure you have connected the USB disk with the
desired .nvr backup file in it, and the backup file is saved in the root directory.
1.
Go to Setup page  Maintenance tab Settings Backup / Restore.
2. Click “Browse”, find the target *.nvr file and click “Open”.
3. Click “Restore” to start restoring the settings.
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User Group Management
In ENR, the access permissions are managed by User Groups. User Groups defines what
functions are allowed for a group of users. Different User Groups will have different access
rights in terms of permitted operations like monitoring Live screen or execute Playback. For
example, an Administrator user is allowed for all the operations in ENR, while a standard
normal user may only be permitted to do Live monitoring.
Go to Setup page  User tab.
Add a Group
By default, the Administrator User Group with full permissions in ENR already exists. Except
for the password and e-mail settings, you may not delete this account or change its
permissions.
1. Enter Group , click “Add Group” to bring up Add New Group window, enter the Name
and Description of the group, and click “OK” to add it to the Group List.
2.
Enter Permission, and select the group from Group list, enable the permissions
possessed by this group.
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3.
Click “Save” to save the group settings.
Edit / Delete a Group
You may edit an existing Group or delete it. Select the user on Group List, click “Edit” or
Delete”. Please always click “Save” before leaving this page.
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Add a User
By default, the Administrator User already exists, which you may not delete.
Go to Setup page  User tab.
1.
Enter User , click “Add User” to bring up Add New User window, enter the Name and
Password, and select its User Group, click “OK” to add it to the User List.
Account /Password Rules
1. Account field allows alphabets, numbers, and symbols except the following: * < > ? | “ \ :.
The maximum length of characters is 15.
2. Password field allows alphabets, numbers and symbols. The maximum length of
characters is 40.
3. Both the Account and Password field are non-case-sensitive.
Edit / Delete a User
You may edit an existing user or delete it. Select the user on User List, click “Edit” or Delete”.
Please always click “Save” before leaving this page.
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Joystick
ENR supports two types of controller for remote client operations:
 IP Desktop, manufactured by CH Products
 Extreme™ 3D Pro, manufactured by Logitech
1. Connect the joystick to your client computer, and install its driver.
2. Log in to ENR, and go to Setup page  Joystick tab.
3. There are 12 buttons available on each controller; you
may assign a function selected from dropdown list to
any button. Every time you change the settings on this
page, please click “Save” to save the settings of this
joystick model.
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System Log
ENR records the important system activities and user’s behaviors in System Log. Once the
number of logs exceed 3000, ENR will erase the earliest 100 logs.
Go to Setup page  Log tab.
1
1.
2
Define the time range:
You may choose “Show All Days” to show all the logs or choose “Select Single Day”
then click Date button
2.
to define a specific date.
Select Log types:
Log Types
System
Event
System start up, format storage
Login & logout, add camera, reboot / shutdown system,
Local User
Behaviors
modify event settings, upgrade firmware , format storage, backup / restore system
configuration, modify schedule settings, modify time, modify e-mail server
settings, modify system information, modify network settings, modify user &
permissions, import language file
Login & logout, reboot / shutdown system,
Remote
User
Behaviors
modify camera settings, modify event handling schedule/settings, upgrade
firmware, format storage, backup / restore system configuration, modify recording
schedule, modify time, modify e-mail server settings, modify system information,
modify network settings, modify user &permissions, import language file, modify
workspace parameter
By changing the criteria, the result will automatically refresh accordingly.
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Export System Log
To export the logs, click “Export” and save the xml file to your local computer. You may view
this file with Notepad or XML Editor.
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Customize Live Screen Layout
You may customize the layout style, channel position and patrol behavior. Your arrangement
of Live screen layout will be the default view after any local user logs in to ENR.
Change Layout
(A) To change current view layout, select your desired layout by clicking on a Layout
Selection Button.
Add Camera Views to Channels
(B) To immediately see all the camera views, double-click on “All Channels”. The live view
will change to the layout with the maximum channels.
(C) You may drag any camera from Camera list into your desire channel to display its view.
Remove Camera Views
(D) To remove a camera view from a channel, right-click on the channel to bring up Channel
Menu and click “Disconnect”.
(E) To remove all camera views at a time, click “Application” on title bar and then
“Disconnect All Channels”.
(F) Push the current view to local live view. By doing this, a new local
customized view will be created to display this view. Please make sure
there is no blank channel in your current remote live view.
Watch all
camera
views
B
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F
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Layout Selection Buttons
Patrol Switch
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ENR-2000 Series System Administrator’s Manual
Execute Sequence Patrol
The patrol function will slide-show multiple channels at your defined length of interval. At one
time the layout will show as many channels as its maximum display channels. For instance,
during the patrol, a 3x3 layout will show channel 1~9, and then 10~16.
1. On Live screen, input the duration of each view next to
2. Click
.
to start the patrol.
3. The patrol will go on until you click it again.
Save a Customized View
You may save up to five customized view on local View List. A saved view will remember (1)
the layout style, (2) camera arrangement, (3) view size (stretched / un-stretched / full-screen)
1. Select a View from the View List.
2. Customize your layout with the tools provided on Layout Selection Buttons.
3. Click
in bottom right corner of View List to enter Save View window, input the
view name and click “Save”.
1
3
3
2
Set a Default View
You may also set one View as default, in this way, you may immediately start live monitoring
after logging in to the system. To set a default view, simply select a desired view on View list,
and click
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