American Hearth | Tahoe Deluxe Fireplace (DVD32FP34N & DVD36FP34N) | Owner Manual | White Mountain Hearth Tahoe Deluxe Fireplace (DVD32FP34N & DVD36FP34N) Owner Manual

White Mountain Hearth Tahoe Deluxe Fireplace (DVD32FP34N & DVD36FP34N) Owner Manual
INSTALLATION INSTRUCTIONS
INSTALLER:
DIRECT VENT
GAS ZERO CLEARANCE
FIREPLACE HEATER
FOR OEM INSTALLATION IN
MANUFACTURED HOMES
Leave this manual with the appliance.
CONSUMER:
Retain this manual for future reference.
WARNING
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death or
property damage.
— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of
this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do
not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the fire department.
— Installation and service must be performed by a qualified installer, service
agency or the gas supplier.
UL FILE NO.
MH30033
MODELS
DVD32FP34N-1
DVD36FP34N-1
GAS-FIRED
WARNING
If not installed, operated and maintained in
accordance with the manufacturer’s instructions, this product could expose you to substances in fuel or from fuel combustion which
can cause death or serious illness.
This appliance may be installed as an OEM
installation in a manufactured home (USA only) or
mobile home and must be installed in accordance
with the manufacturer's instructions and the
manufactured home construction and safety
standard, Title 24 CFR, Part 3280 or Standard for
Installation in Mobile Homes, CAN/CSA Z240 MH.
This appliance is only for use with the type(s) of
gas indicated on the rating plate. A conversion
kit is supplied with the appliance.
WARNING
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and shall
be installed for the protection of children and other at-risk
individuals.
NOTE: Barrier required, but may be sold separately.
Page 1
TABLE OF CONTENTS
Section
Page
Important Safety Information........................................................................................................ 3
Safety Information for Users of Propane Gas.............................................................................. 4
Introduction (Certifications and Applications)............................................................................... 5
Specifications............................................................................................................................... 6
Fireplace Dimensions.................................................................................................................. 6
Clearances................................................................................................................................... 7
Locating Fireplace........................................................................................................................ 7
Gas Supply.................................................................................................................................. 8
Rear Vent Conversion/Vent Systems........................................................................................... 9
Installation ............................................................................................................................10-13
Venting Fireplace-Top Vent...................................................................................................14-17
Venting Fireplace-Rear Vent.................................................................................................18-19
Termination Clearances............................................................................................................. 20
Vent Clearances......................................................................................................................... 21
Vent System Identification.......................................................................................................... 22
Framing and Finishing..........................................................................................................23-24
Horizontal Termination............................................................................................................... 24
Vertical Termination ..............................................................................................................25-26
DVVK-4F Flex Vent...............................................................................................................26-27
Log Placement .......................................................................................................................... 28
Operating Instructions...........................................................................................................29-30
Wiring Diagram-Standing Pilot................................................................................................... 31
Lighting Instructions-Standing Pilot............................................................................................ 32
Troubleshooting-Standing Pilot.................................................................................................. 33
Maintenance and Service.......................................................................................................... 34
Parts List.................................................................................................................................... 35
Parts View.................................................................................................................................. 36
Gas Conversion Instructions.................................................................................................37-38
Variable Speed Blower Parts..................................................................................................... 39
Junction Box Wiring Installation Instructions.............................................................................. 40
Optional Brick Liner Installation Instructions.............................................................................. 40
Accessories................................................................................................................................ 41
Master Parts Distributor List....................................................................................................... 42
How To Order Repair Parts........................................................................................................ 42
Appliance Service History.......................................................................................................... 43
Page 2
26988-11-0319
IMPORTANT SAFETY INFORMATION
Before enclosing the vent pipe assembly, operate the appliance to ensure it is venting properly.
DO NOT OPERATE THIS APPLIANCE WITHOUT GLASS FRONT PANEL INSTALLED
•
If this appliance is installed directly on carpeting,
tile or other combustible material other than wood
flooring the appliance shall be installed on a metal
or wood panel extending the full width and depth of
the appliance.
The base referred to above does not mean the
fireproof base as used on wood stoves. The protection
is for rugs that are extremely thick and light colored
tile.
•
Children and adults should be alerted to the hazards
of high surface temperatures and should stay away
to avoid burns or clothing ignition.
•
Young children should be carefully supervised when
they are in the same room as the appliance.
•
Due to high temperatures the appliance should be located
out of traffic and away from furniture and draperies.
The glass front or any part removed for servicing the
appliance must be replaced prior to operating the
appliance. Work should be done by a qualified service
person.
Keep burner and control compartment clean.
Vent cap is hot while fireplace is in operation.
Installation and repair should be done by a QUALIFIED
SERVICE PERSON. The appliance should be inspected
before use and at least annually by a qualified service
person. More frequent cleaning may be required due to
excessive lint from carpeting, bedding materials, etc. It
is imperative that control compartments, burners and
circulating air passageways of the appliance be kept
clean.
DO NOT put anything around the fireplace that will
obstruct the flow of ventilation air.
Clearance in accordance with local installation codes
and the requirements of the gas supplier.
DO keep the appliance area clear and free from
combustible material, gasoline and other flammable
vapors and liquids.
DO examine venting system periodically and replace
damaged parts.
DO make a periodic visual check of pilot and burners.
Clean and replace damaged parts.
CAUTION: The glass used in your fireplace is tempered
glass. If the glass is cracked or damaged in any way,
it should be replaced only with a complete glass frame
assembly from Empire. See parts list on Page 40 for
ordering.
•
•
•
•
•
•
•
•
•
•
26988-11-0319
•
Clothing or other flammable material should not be
placed on or near the appliance.
•
Adequate accessibility clearances for servicing and
proper operation.
•
This appliance must not share or be connected to a
flue serving a separate solid-fuel burning appliance.
•
Keep the area around your appliance clear of
combustible materials, gasoline and other flammable
vapor and liquids.
•
Under no circumstances should any solid fuels
(wood, coal, paper or cardboard etc.) be used in this
appliance.
•
The flow of combustion and ventilation air must not
be obstructed in any way.
•
DO NOT use this fireplace if any part has been under
water. Immediately call a qualified service technician to
inspect the heater and to replace any part of the control
system and any gas control which has been under water.
Any safety screen or guard removed for servicing
an appliance must be replaced prior to operating the
appliance.
Young children should be carefully supervised when
they are in the same room as the appliance. Toddlers,
young children, and others may be susceptible to accidental contact burns. A physical barrier is recommended if there are at-risk individuals in the house.
To restrict access to a fireplace or stove, install an adjustable safety gate to keep toddlers young children,
and other at-risk individuals out of the room and away
from hot surfaces. Barrier is required, but may be sold
separately.
A barrier designed to reduce the risk of burns from
the hot viewing glass is provided with this appliance
and shall be installed for the protection of children and
other at-risk individuals.
If the barrier becomes damaged, the barrier shall be
replaced with the manufacturer’s barrier for this appliance.
Any safety screen, guard, or barrier removed for servicing an appliance must be replaced prior to operating the appliance.
•
•
•
•
•
Page 3
SAFETY INFORMATION FOR USERS OF PROPANE GAS
Propane is a flammable gas which can cause fires and explosions. In its natural state, propane is odorless and colorless.
You may not know all the following safety precautions which
can protect both you and your family from an accident. Read
them carefully now, then review them point by point with the
members of your household. Someday when there may not
be a minute to lose, everyone’s safety will depend on knowing
exactly what to do. If, after reading the following information,
you feel you still need more information, please contact your
gas supplier.
PROPANE GAS WARNING ODOR
If a gas leak happens, you should be able to smell the gas because of the odorant put in the Propane Gas.
That’s your signal to go into immediate action!
•
•
•
•
Do not operate electric switches, light matches, use your phone.
Do not do anything that could ignite the gas.
Get everyone out of the building, vehicle, trailer, or area. Do
that IMMEDIATELY.
Close all gas tank or cylinder supply valves.
Propane Gas is heavier than air and may settle in low areas
such as basements. When you have reason to suspect a gas
leak, keep out of basements and other low areas. Stay out until
firefighters declare them to be safe.
•
•
Use your neighbor’s phone and call a trained Propane Gas
service person and the fire department. Even though you may
not continue to smell gas, do not turn on the gas again. Do not
re-enter the building, vehicle, trailer, or area.
Finally, let the service man and firefighters check for escaped
gas. Have them air out the area before you return. Properly
trained Propane Gas service people should repair the leak,
then check and relight the gas appliance for you.
NO ODOR DETECTED - ODOR FADE
Some people cannot smell well. Some people cannot smell the
odor of the chemical put into the gas. You must find out if you can
smell the odorant in propane. Smoking can decrease your ability
to smell. Being around an odor for a time can affect your sensitivity
or ability to detect that odor. Sometimes other odors in the area
mask the gas odor. People may not smell the gas odor or their
minds are on something else. Thinking about smelling a gas odor
can make it easier to smell.
The odorant in Propane Gas is colorless, and it can fade under
some circumstances. For example, if there is an underground leak,
the movement of the gas through soil can filter the odorant. Odorants in Propane Gas also are subject to oxidation. This fading can
occur if there is rust inside the storage tank or in iron gas pipes.
The odorant in escaped gas can adsorb or absorb onto or into walls,
masonry and other materials and fabrics in a room. That will take
some of the odorant out of the gas, reducing its odor intensity.
Propane Gas may stratify in a closed area, and the odor intensity
could vary at different levels. Since it is heavier than air, there may
be more odor at lower levels. Always be sensitive to the slightest
gas odor. If you detect any odor, treat it as a serious leak. Immediately go into action as instructed earlier.
SOME POINTS TO REMEMBER
•
Learn to recognize the odor of Propane Gas. Your local Propane
Gas Dealer can give you a “Scratch and Sniff” pamphlet. Use
it to find out what the propane odor smells like. If you suspect
that your Propane Gas has a weak or abnormal odor, call your
Propane Gas Dealer.
•
If you are not qualified, do not light pilot lights, perform service,
or make adjustments to appliances on the Propane Gas system.
If you are qualified, consciously think about the odor of Propane
Gas prior to and while lighting pilot lights or performing service
or making adjustments.
•
Sometimes a basement or a closed-up house has a musty
smell that can cover up the Propane Gas odor. Do not try to
light pilot lights, perform service, or make adjustments in an
area where the conditions are such that you may not detect
the odor if there has been a leak of Propane Gas.
•
Odor fade, due to oxidation by rust or adsorption on walls of
new cylinders and tanks, is possible. Therefore, people should
be particularly alert and careful when new tanks or cylinders
are placed in service. Odor fade can occur in new tanks, or
reinstalled old tanks, if they are filled and allowed to set too
long before refilling. Cylinders and tanks which have been out
Page 4
of service for a time may develop internal rust which will cause
odor fade. If such conditions are suspected to exist, a periodic
sniff test of the gas is advisable. If you have any question about
the gas odor, call your Propane Gas Dealer. A periodic sniff
test of the Propane Gas is a good safety measure under any
condition.
•
If, at any time, you do not smell the Propane Gas odorant and
you think you should, assume you have a leak. Then take the
same immediate action recommended above for the occasion
when you do detect the odorized Propane Gas.
•
If you experience a complete “gas out,” (the container is under
no vapor pressure), turn the tank valve off immediately. If the
container valve is left on, the container may draw in some air
through openings such as pilot light orifices. If this occurs, some
new internal rusting could occur. If the valve is left open, then
treat the container as a new tank. Always be sure your container is under vapor pressure by turning it off at the container
before it goes completely empty or having it refilled before it is
completely empty.
26988-11-0319
INTRODUCTION
Instructions to Installer
1. Installer must leave instruction manual with owner after
installation.
2. Installer must have owner fill out and mail warranty card supplied
with the fireplace.
3. Installer should show owner how to start and operate the
fireplace.
This direct vent gas fireplace heater is designed to operate with
all combustion air being siphoned from the outside of the building
and all exhaust gases expelled to the outside of the building. The
information contained in this manual pertains to all models and gas
control systems unless otherwise noted.
WARNING
This unit is not for use with solid fuels.
Appliance Certification
This fireplace is design certified in accordance with American
National Standard/CSA Standard ANSI Z21.88/CSA 2.33 and by
Underwriters Laboratories as a Direct Vent Gas Fireplace Heater
and shall be installed according to these instructions.
This appliance must be installed in accordance with local
codes, if any; if none, follow the NATIONAL FUEL GAS CODE,
ANSI Z223.1
This appliance must be installed in accordance with the
MANUFACTURED HOME CONSTRUCTION and SAFETY
STANDARD, Title 24 CFR, Part 3280, or when such a standard
is not applicable, and SAFETY STANDARD, Title 24 CFR, Part
3280, or when such a standard is not applicable, ANSI/NCSBCS
A225.1/NFPA, Manufactured Home Installations Standard.
Consult your local building code agency, prior to installation, to ensure
compliance with local codes-including permits and inspections.
The fireplace, when installed, must be electrically grounded in
accordance with local codes or, in absence of local codes, with
the National Electric Code ANSI/NFPA 70, if an external electrical
source is utilized.
Qualified Installing Agency
Installation and replacement of gas piping, gas utilization equipment
or accessories and repair and servicing of equipment shall be
performed only by a qualified agency. The term “qualified agency”
means any individual, firm, corporation or company which either in
person or through a representative is engaged in and is responsible for
(a) the installation or replacement of gas piping or (b) the connection,
installation, repair or servicing of equipment, who is experienced in
such work, familiar with all precautions required and has complied
with all the requirements of the authority having jurisdiction.
Commonwealth of Massachusetts: The installation must be
made by a licensed plumber or gas fitter in the Commonwealth
of Massachusetts.
The installation must conform with local codes or, in the absence of
local codes, with the National Fuel Gas Code ANSI Z223.1/NFPA
54* Natural Gas and Propane Installation Code, or CSA B149.1 in
Canada. *Available from the American National Standards Institute,
Inc. 11 West 42nd St., New York, N.Y. 10036.
26988-11-0319
WARNING
ANY CHANGE TO THIS FIREPLACE OR ITS CONTROLS
CAN BE DANGEROUS.
Improper installation or use of the fireplace can cause
serious injury or death from fire, burns, explosions, or
carbon monoxide poisoning.
Any alteration of the original design, installed other than as shown
in these instructions or use with a type of gas not shown on the
rating plate is the responsibility of the person and company making
the change.
Important
All correspondence should refer to complete Model Number, Serial
Number and type of gas.
High Altitude
When installing this unit at an elevation above 2000 feet (in the
United States) it may be necessary to decrease the input rating by
changing the existing burner orifice to a smaller size. Generally,
input should be reduced 4 percent for each 1000 feet above sea
level. However, if the heating value of the gas has been reduced,
this general rule may not apply. Check with local gas utility for proper
orifice size identification.
Canadian High Altitude
Altitude: 0-4500 feet (0-1370 m)
When installing this unit at an elevation above 4500 feet (in Canada),
check with local authorities.
Consult your local gas utility for assistance in determining the proper
orifice for location.
Preparation
This direct vent gas fireplace and its components are tested and
safe when installed in accordance with this Installation Manual.
Report to your dealer any parts damaged in shipment, specifically
check glass condition. Do not install unit with damaged, incomplete,
or substitute parts. Read all instructions before starting installation
and follow these instructions carefully during installation to insure
maximum benefit and safety. Failure to follow them will void your
warranty and may present a fire hazard.
The warranty will be voided by, and the warranter disclaims any
responsibility for the following actions:
• Installation of any damaged fireplace or vent system
component.
• Modification of the fireplace or direct vent system.
• Installation other than as instructed by Empire Comfort Systems,
Inc.
• Improper positioning of the logs, glass door or decorative rock.
• Installation and/or use of any component part not manufactured
or approved by manufacturer.
Bedroom Applications
An optional door switch kit, Model DVX, is available as required
in some jurisdictions for fireplace installations in a bedroom.
Page 5
SPECIFICATIONS
ADVD32
18,000
ADVD36
20,000
14,000
14,000
5.3
4.1
5.9
4.1
#46 (.081")
P-254
1/16"(1.6 mm)
2.10 mm
P-288
1/16"(1.6 mm)
Air Shutter Opening
#56 (.0465")
P-287
1/4"(6.3 mm)
#55 (.052")
P-182
5/16"(7.9 mm)
Height without standoff
32 3/4"(832 mm)
32 3/4"(832 mm)
Input Btu/hr Maximum
Btu/hr Minimum (millivolt
only)
KWH (Maximum)
(Minimum)
NATURAL
Orifice
Air Shutter Opening
PROPANE
Orifice
Remote Control
Options & Accessories
Description
FRBC
Millivolt Batt. Remote ON/OFF
FRBTC
TMW
Millivolt Batt. Remote T-Stat
Millivolt Wireless Wall Thermostat
Millivolt Reed Switch Wall
Thermostat
Direct Ignition/Millivolt Wall Switch
TRW
FWS-1
NOTE: Air shutter settings are factory minimum settings. Some venting
configurations may require minor air shutter adjustments for optimum
performance.
FIREPLACE BARRIER SCREENS
Width
34"(864 mm)
37"(940 mm)
Depth
16 3/8"(416 mm)
16 3/8"(416 mm)
Gas Inlet Shut-off Valve (Pipe)
1/2 NPT
1/2 NPT
Venting
Description
Options
DVVK-4TSP
Top Vent Kit (Horz.) - 4½" to 6" wall thickness
(DVVK-4TS)
DVVK-4TP
Top Vent Kit (Horz.) - 8" to 12" wall thickness
(DVVK-4T)
DVVK-4RP
Rear Vent Kit (Horz.) - 5" to 7" wall thickness
(DVVK-4R)
DVVK-4VP
Vertical Vent Kit
(DVVK-4V)
DVVK-4F
Horizontal Flex Vent Kit (4' Flex)
Horizontal Round Termination (wall thickness up to 11
DVVK-4RE
7/16")
DV822
Vinyl Siding Kit for DVVK-4RE
SCREEN MODEL
DESCRIPTION
FIREPLACE
MODELS USED ON
DVFB32SBL
Fireplace Barrier
Screen, Matte Black
DVD32FP
DVFB36SBL
Fireplace Barrier
Screen, Matte Black
DVD36FP
NOTE: A firescreen is required for operation of the appliance, but are sold
separately. Follow the instructions that come with your firescreen for proper installation.
FIREPLACE DIMENSIONS
RIGHT SIDE VIEW
J
H
K
Dim
ADVD32
ADVD36
A
34" 863 mm
37" 939 mm
B
31" 787 mm
34" 863 mm
C
23 1/16" 585 mm
23 1/16" 585 mm
D
35 5/8" 905 mm
35 5/8" 905 mm
E
32 3/4" 832 mm
32 3/4" 832 mm
F
16 3/8" 416 mm
16 3/8" 416 mm
G
24 1/2" 622 mm
24 1/2" 622 mm
H
7 1/8" 181 mm
7 1/8" 181 mm
I
21 1/2" 546 mm
24 1/2" 622 mm
J
10 3/4" 273 mm
12 1/4" 311 mm
K
9 1/4" 235 mm
9 1/4" 235 mm
Figure 1
Page 6
26988-11-0319
CLEARANCES
Mantel Chart (Figure 3)
Clearance to Combustibles
Back
0" (0 mm)
Side
0" (0 mm)
Floor
0" (0 mm)
Top Stand-off
0" (0 mm)
Top Framing Edge
3" (76 mm)
12” (305mm)
10” (254mm)
MANTEL
COMBUSTIBLE TRIM AND MANTELS
ALLOWED IN SHADED AREA
8”
15”
(381mm)
6”
4 ½”
SEE MANTLE CHART FOR
MAXIMUM MANTLE DEPTH
3 3/4”
13 3/4”
3”
2 1/4”
11”
2" x 4" HEADER
1 ½”
9”
8”
7”
SEE MANTLE CHART
FOR MINIMUM HEIGHT
OF MANTLE ABOVE UNIT
4”
3”
TOP EDGE OF FIREPLACE
FINISHED WALL
(COMBUSTIBLE)
NON-COMBUSTIBLE
FIRST 3” (SEE MAGNIFIED
VIEW)
3/4”
6”
5”
STAND OFF
3" (76 mm) HEIGHT
ABOVE TOP OF
FIREPLACE
Figure 3
Clearances (Figure 4)
Clearance from top front side of fireplace to ceiling is 36".
Clearance from side of fireplace to adjacent sidewall is 6".
3"
NAILING
FLANGES
TOP FRAMING
LEDGE
GLASS FRONT
Figure 2
Combustible Material
No greeting cards, stockings or ornamentation of any type should
be placed on or attached to the fireplace. The flow of heat can
ignite combustibles.
NOTE: When using Empire EMBF, UMC, and UMF Series Full
Mantels with ADVD32 and ADVD36 Series Fireplaces, combustible clearance may be reduced to 1" clearance from top edge of
fireplace face.
Figure 4
LOCATING FIREPLACE
NOTE: Island (C) and Room Divider (D)
installation is possible as long as the
horizontal portion of the vent system (H)
does not exceed 20 feet with a minimum
vertical run of 8 feet. See details in Venting
Section.
When you install your Direct Vent Fireplace
in (D) Room divider or (E) Flat on wall
corner positions, a minimum of 6 inches
clearance must be maintained from the
perpendicular wall and the front edge of
the appliance.
CABINET
INSTALLATION
CORNER
INSTALLATION
ISLAND
INSTALLATION
ANGLED CORNER
INSTALLATION
FLUSH WALL
INSTALLATION
ROOM DIVIDER
INSTALLATION
Figure 5
26988-11-0319
Page 7
GAS SUPPLY
The gas pipeline can be brought in through the bottom right or left
side of the appliance. Consult the current National Fuel Gas Code,
ANSI Z223.1 CAN/CGA-B149 (.1 or .2) installation code.
Recommended Gas Pipe Diameter
Schedule 40 Pipe
Inside Diameter
Pipe
Length
Tubing, Type L
Outside Diameter
Natural
Propane
Natural
Propane
0-10ft
0-3m
1/2"
12.7 mm
3/8"
9.5 mm
1/2"
12.7 mm
3/8"
9.5 mm
11-40ft
4-12m
1/2"
12.7 mm
1/2"
12.7 mm
5/8"
15.9 mm
1/2"
12.7 mm
41-100ft
13-30m
1/2"
12.7 mm
1/2"
12.7 mm
3/4"
19 mm
1/2"
12.7 mm
101-150ft
31-46m
3/4"
19 mm
1/2"
12.7 mm
7/8"
22.2 mm
3/4"
1.9 mm
NOTE: Never use plastic pipe. Check to confirm whether your
local codes allow copper tubing or galvanized.
NOTE: Since some municipalities have additional local codes, it
is always best to consult your local authority and installation code.
The use of the following gas connectors is recommended:
—
ANS Z21.24 Appliance Connectors of Corrugated Metal Tubing
and Fittings.
— ANS Z21.45 Assembled Flexible Appliance Connectors of Other
Than All-Metal Construction
The above connectors may be used if acceptable by the authority
having jurisdiction. The Commonwealth of Massachusetts requires
that a flexible appliance connector cannot exceed three feet in length.
FLEXIBLE GAS LINE CONNECTION
TEE HANDLE
FLEX TUBING
FLARE FITTING
FLARE SHUT
OFF VALVE
Installing a New Main Gas Shut-Off
Each appliance should have its own manual gas shut-off.
A manual main gas shut-off should be located in the vicinity of the
unit. Where none exists, or where its size or location is not adequate,
contact your local authorized installer for installation or relocation.
Compounds used on threaded joints of gas piping shall be resistant
to the action of liquefied petroleum gases. The gas lines must be
checked for leaks by the installer. This should be done with a soap
solution watching for bubbles on all exposed connections, and if
unexposed, a pressure test should be made.
Never use an exposed flame to check for leaks. Appliance must be
disconnected from piping at inlet of control valve and pipe capped
or plugged for pressure test. Never pressure test with appliance
connected; control valve will sustain damage!
NOTE: The millivolt gas controls are equipped with a captured screw
type pressure test point, therefore it is not necessary to provide a
1/8" test point up stream of the control.
When using copper or flex connector use only approved fittings.
The appliance and it’s individual shut off valve must be disconnected
from supply piping system during any pressure testing of that system
at test pressures in excess of 1/2 psig (3.5 kPa).
The appliance must be isolated from the gas supply piping system
by closing its individual manual shut off valve during any pressure
testing of the gas supply piping system at test pressures equal to
or less than 1/2 psig (3.5 kPa).
Attention! If one of the procedures results in pressures in excess of
1/2 psig (14" w.c.) (3.5 kPa) on the fireplace gas valve, it will result
in a hazardous condition.
Checking Manifold Pressures
Both Propane and Natural Gas valves have a built-in pressure
regulator in the gas valve. Natural Gas models will have a manifold
pressure of approximately 3.5" w.c. (.871 kPa) at the valve outlet
with the inlet pressure to the valve from a minimum of 4.5" w.c.
(1.120 kPa) for the purpose of input adjustment to a maximum of
14.0" w.c. (3.484 kPa). Propane Gas models will have a manifold
pressure approximately 10.0" w.c. (2.49 kPa) at the valve outlet
with the inlet pressure to the valve from a minimum of 10.8" w.c.
(2.68 kPa) for the purpose of input adjustment to a maximum of
14.0" w.c. (3.484 kPa).
GAS SUPPLY
GAS LINE HOLE
(BOTH SIDES)
Figure 6
Gas Supply Pressure (inches w.c.)
Minimum
Normal
Maximum
Natural Gas
4.5"
7.0"
14.0"
Propane Gas
10.8"
11.0"
14.0"
2”
Manifold Pressure (inches w.c.)
Normal (HI)
Natural Gas
3.5"
Propane Gas
10.0"
10”
FROM FRONT OF
APPLIANCE TO
GAS LINE HOLE
Figure 7
Page 8
26988-11-0319
REAR VENT CONVERSION
VERTICAL VENTING
HORIZONTAL VENTING
Note: Discard insulation
& retainer when venting off
top of: Discard
fireplace.insulation
Note
INLET VENT
COVER PLATE
& retainer when using
vertical venting off
back of fireplace.
Note : It is recommended that the
flue cover plate tab be pulled
outward prior to removal.
FLUE COVER PLATE
INLET VENT COLLAR
FLUE INSULATION
This will ensure that the plate
is not accidentally dropped
inside the rear air chamber.
INSULATION
RETAINER
FLUE OUTLET
COLLAR
FLUE COVER PLATE
(See note above)
INLET VENT
COVER PLATE
INLET VENT COLLAR
Converting flue take-off to rear venting
When switching out the flue and inlet vent collars to run horizontally
off the rear vent, the following steps must be taken.
1. Remove the inlet vent collar (8 screws) and flue collar (4 screws)
from the top of the fireplace, and set to the side.
2. Remove the inlet cover plate and flue cover plate located on the
back of the fireplace. These will be used to close the top flue and
inlet openings.
3. Insert the insulation retainer bracket and insulation into the top
flue pipe before reinstalling the flue cover plate over the top flue
with 4 screws.
4. Reinstall the inlet cover plate over the top inlet opening with 4
screws. See illustration above..
5. Install the flue collar assembly to the rear flue with 4 screws.
6. Install the inlet vent collar to the rear of the fireplace with 8
screws.
7. This completes the conversion for a rear vent application.
Note: for top vented installations, the insulation and retainer are
to be removed from the flue pipe and discarded.
VENT SYSTEMS
The following vent systems are acceptable for use with the ADVD
series fireplaces:
Simpson Duravent® GS 4" - 6 ⅝"
American Metal Products 4" - 6 ⅝"
Selkirk Direct-Temp® 4" - 6 ⅝"
Security Secure Vent® 4" - 6 ⅝"
Empire Flex Vent Kit(s) (Magnaflex) 4" - 7"
Empire Horizontal Round Termination Kit(s) 4" - 6 ⅝"
(For Empire Venting Kit numbers refer to page 6, specifications
section.)
26988-11-0319
Page 9
INSTALLATION
Framing and Finishing
1. Choose unit location.
2. Frame in fireplace with a header across the top. It is important
to allow for finished face when setting the depth of the frame.
3. Attach fireplace to frame using adjustable frame. Preset depth
to suit facing material (adjustable to 1/2", 5/8" or 3/4" depths).
4. Use (8) 1/2" hex-head screws supplied in hardware package,
to screw through slotted holes in drywall strip and then screw
into pre-drilled holes on fireplace side. Measure from face of
fireplace to face of drywall strip to determine final depth.
Vent Pipe Clearance
NOTE: Maintain one inch (1") of clearance around vertical vent
pipe. See Figure 9A. For horizontal vent, maintain a minimum 1"
clearance to the bottom and sides of the vent, and 3" clearance
to combustibles above the vent pipe. See Figure 9B.
Top of Vent
Combustibles NOT
allowed in shaded
area
3"(76 mm)
VENT PIPE
4” Diameter flue
7” Diameter
intake vent
1"(25 mm)
1"
(25 mm)
Figure 9B
1" MINIMUM CLEARANCE AROUND VENT PIPE
Figure 9A
Figure 8
Page 10
26988-11-0319
INSTALLATION (CONT'D)
Flush Mount Mantel Installation (Figure 10)
The fireplace must extend 3/4" beyond finished wall surface when
using a flush mount mantel. Refer to Figure 10 to locate nailing
flanges on fireplace sides. Mark and drill two (2) 1/8" holes into
fireplace side to mount each nailing flange. Use eight (8) 1/2" hexhead screws supplied in hardware package to attach nailing flanges
to fireplace sides.
NOTE: For finishing to top of fireplace, refer to Figure 12.
ADVD32
ADVD36
"A"
35 3/4"
35 3/4"
"B"
34 3/8"
37 3/8"
"C"
16 3/8"
16 3/8"
Figure 11
Attention: Add 3-3/4" to “A” dimensions when using a flush mantel
base.
NAIL OR OTHER SUITABLE FASTENER
Figure 10
Attention: When fireplace is installed in optional full cabinet mantel
or corner mantel the (4) four nailing flanges shown in Figure 10
will not be installed on the side of outer casing. The fireplace will
be attached to the full cabinet mantel or corner mantel with the (2)
two nailing flanges located on the top of the outer casing assembly.
Framing (Figure 11)
Fireplace framing can be built before or after the fireplace is set in
place. Framing should be positioned to accommodate wall covering
and fireplace facing material. The fireplace framing should be
constructed of 2 x 4 lumber or heavier. The framing headers may
rest on the fireplace standoffs. Refer to Figure 11 for minimum
framing dimensions.
CAUTION: MEASURE FIREPLACE DIMENSIONS AND VERIFY
FRAMING METHODS, AND WALL COVERING DETAILS BEFORE
FRAMING CONSTRUCTION BEGINS.
Framing dimension "A" includes a three inch clearance for
standoffs on firebox. After installing firebox into framing, the
finished wall surface must cover the three inch opening above
the firebox.
26988-11-0319
Attention: If a base or mantel is not used and the appliance is
installed directly on carpeting, tile or other combustible material other
than wood flooring, it shall be installed on a metal or wood panel
extending the full width and depth of the appliance. The vertical
dimension in Figure 11 must be adjusted when a metal or wood
panel is placed beneath the appliance.
Finishing (Figures 12 and 13)
Finish the walls with the material of your choice. Figure 3 on page 7
shows the minimum vertical and corresponding maximum horizontal
dimensions of mantels or other combustible projections above the
top front edge of the fireplace.
Only non-combustible materials may be used to cover the black
fireplace front.
Warning: When finishing the fireplace never obstruct or modify
the air inlet/outlet louvers in any manner. Provide adequate
clearances around air openings into the combustion chamber.
Caution: If the joints between the finished wall and the fireplace
surround (top and sides) are sealed, a 300°F minimum sealant
material must be used. These joints are not required to be sealed.
Only non-combustible material (using 300°F minimum adhesive if
needed), can be applied as facing to the fireplace surround.
Page 11
INSTALLATION (CONT'D)
Flush Wall Installation
FINISHED WALL
3! OF NON-COMBUSTIBLE MATERIAL
FRONT TRIM OR NONCOMBUSTIBLE MA TERIAL
(INSTALLA TION IS OPTIONAL)
JOINT BETWEEN FINISHED
WALL AND UNIT SEALED
WITH 300° F, 149° C SEALANT
MATERIAL (SEALANT IS OPTIONAL)
Attention: Cold climate installation recommendation: When
installing this unit against a non-insulated exterior wall, it is
recommended that the outer walls be insulated to conform to
applicable insulation codes.
Vent Runs (Figures 14, 15, 16, 17 and 18)
In planning the installation for the fireplace, it is necessary to install
certain components before the appliance is completely positioned
and installed. These include the direct vent system, gas piping for
the appliance and the electrical wiring.
The appliance can be mounted on any of the following surfaces:
1. A flat, hard combustible (burnable) surface.
2. A raised wooden platform.
3. Four (4) corner supports. (Example: Four (4) concrete masonry
blocks.) These supports must be positioned so they contact all four
(4) perimeter edges on the bottom of the unit.
VERTICAL, 90° ELBOW WITH HORIZONTAL TERMINATION
Figure 12
Combustible Surround Installation
VENTCAP/
THIMBLE
MANTELSHELF
DVD32, 36
47 ½”
(121 cm)
TO BOTTOM
OF UNIT
WALL FIRESTOP/
THIMBLE
COMBUSTIBLE SURROUND
2X4
HEADER
STAND OFF
FINISHED WALL
3! OF NON-COMBUSTIBLE MATERIAL
FRONT TRIM OR NON-COMBUSTIBLE
MATERIAL (INSTALLATION IS OPTIONAL)
JOINT BETWEEN FINISHED WALL AND
UNIT SEALED WITH 300° F 149° C
SEALANT MATERIAL (SEALANT IS OPTIONAL)
Figure 14
Figure 13
Page 12
26988-11-0319
INSTALLATION (CONT'D)
HORIZONTAL ONLY, STRAIGHT OUT THE BACK
" A"
PIPE LENGTH
CORNER INSTALLATION VERTICAL, 90° ELBOW TO
HORIZONTAL OUT THE WALL
WALL FIRESTOP/
THIMBLE
VENT
CAP
VENT CAP
WALL FIRESTOP/
THIMBLE
"A"
"B"
6"
5 1/8" to 6 1/2"
Dim.
ADVD32
ADVD36
A
36 1/8"
918 mm
38 3/8"
975 mm
Figure 15
B
25 1/2"
648 mm
27 1/8"
689 mm
VERTICAL, 90° ELBOW TO
HORIZONTAL OUT THE WALL
C
11 1/2"
292 mm
12 5/8"
321 mm
D
51 1/8"
1.299 m
54 1/4"
1.378 m
9"
8 1/8" to 9 1/2"
12"
11 1/8" to 12 1/2"
Figure 17
CORNER INSTALLATION HORIZONTAL, 45° ELBOW TO
HORIZONTAL OUT THE WALL
WALL FIRESTOP/
THIMBLE
WALL FIRESTOP/
THIMBLE
"A"
"B"
"C"
6"
11 1/4" to 12 3/4"
4 3/4" to 6 1/4"
9"
14 1/4" to 15 3/4"
7 3/4" to 9 1/4"
12"
17 1/4" to 18 3/4"
10 3/4" to 12 1/4"
Figure 16
ADVD32
ADVD36
"A"
"B"
"B"
6"
4" to 5 1/2"
4" to 5"
9"
6" to 7 1/2"
6" to 7 1/2"
12"
9" to 10 1/2"
9" to 10 1/2"
Figure 18
26988-11-0319
Page 13
VENTING FIREPLACE - TOP
Venting Graph (Dimensions in Feet)
To Use the Vent Graph (Figure 19)
1. Determine the height of the center of the horizontal vent
pipe. Using this dimension on the Sidewall Vent Graph,
locate the point it intersects with the slanted graph line.
2. From the point of this intersection, draw a vertical line to
the bottom of the graph.
3. Select the indicated dimension, and position the unit in
accordance with same.
EXAMPLE B:
If the vertical dimension from the floor of the unit is 6.5 feet,
the horizontal run to the outer wall flange must not exceed
14.5 feet.
SPECIAL NOTE: For each 45 degree elbow installed in
the horizontal run, the length of the horizontal run MUST
be reduced by 18" (457 mm). This does not apply if the 45
degree elbows are installed on the vertical part of the vent
system. Reduce 3' for every 90° elbow.
Example: According to the chart the maximum horizontal vent
length is 20' and if two 45 degree elbows are required in the
horizontal vent it must be reduced to 17'.
The maximum number of 45 degree elbows permitted per
side wall installation is two (2). These elbows can be installed
in either the vertical or horizontal run.
Note: On vertical venting the first elbow does not get
counted.
VERTICAL DIMENSION FROM THE BOTTOM OF THE UNIT
TO THE CENTER OF THE FLUE OUTLET
WITH VERTICAL OR HORIZONTAL TERMINATION CAPS
EXAMPLE A:
If the vertical dimension from the floor of the unit is 35 feet,
the horizontal run to the outer wall flange must not exceed
6.5 feet.
Figure 19
Acceptable vertical and horizontal vent run.
(40' maximum vertical and 20' maximum horizontal)
Unacceptable vertical and horizontal vent run.
Page 14
26988-11-0319
VENTING FIREPLACE - TOP (CONT'D)
Firestop at
Ceiling Level
Firestop at
Ceiling Level
Figure 21
Figure 22
Examples of possible venting systems using two (2) 90° elbows.
V is listed as minimum vertical dimensions and H1 + H2 is listed
as total of maximum horizontal dimensions. The maximum vertical
and horizontal distances for two (2) 90° elbows as shown in Figure
22 is 20 feet.
Attention: Refer to Figure 19 for additional venting requirements.
26988-11-0319
Page 15
VENTING FIREPLACE - TOP (CONT'D)
D
C
B
V
H
C
B
minimum
A
CENTER OF ELBOW
STRAIGHT OUT
(MINIMUM)
Figure 24
MINIMUM HOLE LOCATION DIMENSIONS FOR THROUGH THE
WALL HORIZONTAL INSTALLATIONS WITH 90 DEGREE ELBOW
OFF TOP OF FIREPLACE
MAXIMUM HORIZONTAL
RUN WITH NO VERTICAL
RISE AND 90° ELBOW
SEE FIGURE 19 ON PAGE 14 FOR PERMISSIBLE "H" AND "V"
DIMENSIONS.
FIREPLACE
SERIES
ADVD32FP
ADVD36FP
FIREPLACE
SERIES
ADVD32FP
ADVD36FP
HARD ELBOW DIMENSIONS
"A"
"B"
"C"
"D"
41-1/2"
4-1/2"
6-1/2"
9 1/8"
(1054 mm) (114 mm) (165 mm) (232  mm)
41-1/2"
4-1/2"
6-1/2"
9 1/8"
(1054 mm) (114 mm) (165 mm) (232  mm)
FLEX PIPE 90 DEGREE BEND
"A"
"B"
"C"
"D"
43"
4-1/2"
6-1/2"
9 1/8"
(1092 mm)
(114 mm)
(165 mm)
(232  mm)
43"
4-1/2"
6-1/2"
9 1/8"
(1092 mm)
(114 mm)
(165 mm)
(232  mm)
MAXIMUM HORIZONTAL
RUN WITH MINIMUM
VERTICAL RISE AND
90° ELBOW
Figure 23
Positioning the Fireplace
Determine the exact position of the appliance so the direct vent
termination will be centered (if possible) between two (2) studs. This
will avoid any extra framing. All vent kit pipes should be assembled
on the unit after the unit is moved into the final position.
Cutting the Hole (Figures 23)
After the fireplace has been positioned in its permanent location,
the hole through the exterior wall of the house can be cut. This hole
must be 11" (280 mm) high x 10" (254 mm) wide with its center line
determined by the amount of vertical rise and horizontal run of the
termination. (See Figure 23) When locating the hole it must be
noted that the bottom of the cap must be 12" (305 mm) above the
ground level, and top of the cap must be no less than 18" (457 mm)
below a combustible projection, and no closer than 9" (229 mm)
to any wall running parallel to vent termination. (See Figure 24.)
Page 16
Figure 25
26988-11-0319
EXAMPLES - TOP VENT RUN
24”
24” MINIMUM
CLEARANCE TO
COMBUSTIBLES
Figure 27
Figure 26
Figure 28
26988-11-0319
Page 17
VENTING FIREPLACE - REAR
Venting Graph (Dimensions in Feet)
To Use the Vent Graph (Figure 29)
1. Determine the height of the center of the horizontal
vent pipe. Using this dimension on the Sidewall
Vent Graph, locate the point it intersects with the
slanted graph line.
2. From the point of this intersection, draw a vertical
line to the bottom of the graph.
3. Select the indicated dimension, and position the
unit in accordance with same.
REAR EXIT - VERTICAL AND HORIZONTAL TERMINATION
(DIMENSIONS IN FEET)
40
39
38
37
36
35
EXAMPLE A:
If the vertical dimension from the floor of the unit is
12 feet, 4 inches, the horizontal run to the outer wall
flange must not exceed 12 feet, 3 inches.
34
EXAMPLE B:
If the vertical dimension from the floor of the unit is
6 feet, 9 inches the horizontal run to the outer wall
flange must not exceed 6 feet, 6 inches.
30
Example: According to the chart the maximum
horizontal vent length is 20' and if two 45 degree
elbows are required in the horizontal vent it must
be reduced to 17'.
The maximum number of 45 degree elbows permitted
per side wall installation is two (2). These elbows can
be installed in either the vertical or horizontal run.
NOTE: When rear venting unit, adjust air shutter
from 1/16" open up to between 1/8" and 3/16"
for Natural Gas.
Adjust air shutter from 1/4" open to between
5/16" and 3/8" for Propane Gas.
32
31
29
28
VERTICAL DIMENSION FROM THE BOTTOM OF THE UNIT
TO THE CENTER OF THE FLUE OUTLET
WITH VERTICAL OR HORIZONTAL TERMINATION CAPS
SPECIAL NOTE: For each 45 degree elbow installed
in the horizontal run, the length of the horizontal
run MUST be reduced by 18" (457 mm). This does
not apply if the 45 degree elbows are installed on
the vertical part of the vent system. Reduce 3' for
every 90° elbow.
33
27
26
A
B
REAR HORIZONTAL
VENT CONNECTION
HORIZONTAL RUN
Figure 29
Acceptable vertical and horizontal vent run.
Unacceptable vertical and horizontal vent run.
NOTE: When rear venting unit, adjust air shutter from 1/16" open to between 1/8"
and 3/16" for Natural Gas.
Adjust air shutter from 1/4" open to between 5/16" and 3/8" for Propane Gas.
Page 18
26988-11-0319
EXAMPLES - REAR VENT RUN
Model
Maximum
Length H1
ADVD32
24"
ADVD36
24"
Figure 32
Figure 30
Model
Maximum
Length H1
ADVD32
24"
ADVD36
24"
Figure 33
Figure 31
26988-11-0319
Page 19
TERMINATION CLEARANCES
Termination clearance for buildings with combustible and noncombustible exteriors.
INSIDE CORNER
“A” = COMBUSTIBLE 9” (229mm)
= NONCOMBUSTIBLE 2” (51mm)
BALCONY
WITH PERPENDICULAR SIDE WALL
OUTSIDE CORNER
RECESSED LOCATION
“F” = COMBUSTIBLE 6” (152mm)
= NONCOMBUSTIBLE 6” (152mm)
BALCONY
WITH NO SIDE WALL
“C” = CLEARANCE FROM CORNER
IN RECESSED LOCATION
COMBUSTIBLE 9” (229mm)
NONCOMBUSTIBLE 2” (51mm)
“D” = MINIMUM WIDTH FOR BACK WALL
OF A RECESSED LOCATION
COMBUSTIBLE 38” (965mm)
NONCOMBUSTIBLE 24” (610mm)
“E” = MAXIMUM DEPTH OF 48” (1219mm)
FOR RECESSED LOCATION
“G” = COMBUSTIBLE 9” (229mm)
= NONCOMBUSTIBLE 2” (51mm)
“H” = COMBUSTIBLE 18” (457mm)
= NONCOMBUSTIBLE 12” (305mm)
“I” = COMBUSTIBLE 12” (457mm)
= NONCOMBUSTIBLE 12” (305mm)
Figure 34
Vertical Sidewall Installations
Important! Minimum clearance between vent pipes and combustible materials is three (3") (76 mm) on top, and (1") (25 mm) on bottom
and sides.
Important! When vent termination exits through foundation less than 20" below siding outcrop, the vent pipe must extend outward so that
the horizontal vent terminal is located flush to, or beyond the outcrop siding.
Information on Various Venting Routes and Components
Important: It is always best to locate the fireplace in such a way that minimizes the number of offsets and horizontal vent length.
Since it is very important that the venting system maintain its balance between the combustion air intake and the flue gas exhaust, certain
limitations as to vent configurations apply and must be strictly adhered to.
The graph showing the relationship between vertical and horizontal side wall venting will help to determine the various vent lengths allowable.
The horizontal vent run refers to the total length of vent pipe from the flue collar of the fireplace to the face of the outer wall.
The maximum horizontal vent run is 20 feet (6.10 m) when the vertical vent rise is 8 feet (2.44 m) (See Figure 19).
Venting terminals shall not be recessed into wall or siding.
Page 20
26988-11-0319
VENT CLEARANCES
Figure 35
Canadian Installations1
US Installations2
A= Clearance above grade,
veranda, porch, deck, or
balcony
12 in (30 cm)
12 in (30cm)
I= Clearance to service
regulator vent outlet
B= Clearance to window or
door that may be open
6 in (15 cm) for appliances ≤ 10,000 Btuh
(3 kW), 12 in (30 cm)
for appliances > 10,000
Btuh (3 kW) and ≤
100,000 Btuh (30 kW),
36 in (91 cm) for appliances > 100,000 Btuh
(30 kW)
6 in (15 cm) for appliances ≤ 10,000 Btuh (3
kW), 9 in (23 cm) for appliances > 10,000 Btuh
(3 kW) and ≤ 50,000
Btuh (15 kW), 12 in
(30 cm) for appliances >
50,000 Btuh (15 kW)
J= Clearance to nonmechanical air supply
inlet to building or the
combustion air inlet to
any other appliance
12 in (30 cm)
12 in (30 cm)
C= Clearance to permanently closed window
D= Vertical clearance
ventilated soffit located
above the terminal within
a horizontal distance of 2
feet (61 cm) from the center line of the terminal
E= Clearance to unventilated soffit
F= Clearance to outside
corner
G= Clearance inside corner
H= Clearance to each side
of center line extended
above meter/regulator
assembly
24 in (61 cm)
24 in (61 cm)
12 in (30 cm)
12 in (30 cm)
6 in (15 cm)
6 in (15 cm)
9 in (23 cm)
9 in (23 cm)
3 ft (91 cm) within a
height 15 ft (4.5 m)
above the meter/regulator assembly
3 ft (91 cm)
ATTENTION: Vinyl Soffit, Vinyl Ceiling, Vinyl Overhang
Disclaimer
Clearances are to heat resistant material (i.e. wood, metal). This
does not include vinyl. Empire Comfort Systems Inc. will not be held
responsible for heat damage caused from terminating under vinyl
overhangs, vinyl ceilings or vinyl ventilated/unventilated soffits.
26988-11-0319
K= Clearance to a mechanical air supply inlet
L= Clearance above paved
sidewalk or paved driveway located on public
property
M= Clearance under
veranda, porch deck, or
balcony
Canadian Installations1
US Installations2
3 ft (91 cm)
6 ft
6 in (15 cm) for appliances ≤ 10,000 Btuh (3
kW), 12 in (30 cm) for
appliances > 10,000
Btuh (3 kW) and ≤
100,000 Btuh (30 kW),
36 in (91 cm) for appliances > 100,000 Btuh
(30 kW)
6 in (15 cm) for appliances ≤ 10,000 Btuh
(3 kW), 9 in (23 cm) for
appliances > 10,000 Btuh
(3 kW) and ≤ 50,000 Btuh
(15 kW), 12 in (30 cm) for
appliances > 50,000 Btuh
(15 kW)
6 ft (1.83 m)
3 ft (91 cm) above if
within 10 ft (3 m) horizontally
7 ft (2.13 m) †
7 ft (2.13 m) †
12 in (30 cm) ‡
12 in (30 cm) ‡
1
In accordance with the current CSA B149.1, Natural Gas and Propane Installation Code
2
In Accordance with the current ANSI Z223.1/NFPA 54, National Fuel Gas
Code
†
A vent shall not terminate directly above a sidewalk or paved driveway that is
located between two single family dwellings and serves both dwellings
‡
Permitted only if veranda,, porch, deck, or balcony is fully open on a minimum
of two sides beneath the floor.
*
For clearances not specified in ANSI Z223.1/NFPA 54 or CSA B149.1, one of
the following shall be indicated:
Clearance in accordance with local installation codes and the requirements of the
gas supplier.
Page 21
VENT SYSTEM IDENTIFICATION
Installing Vent Components (Figure 36)
Begin the vent system installation by installing the first component,
90° elbow to the starting collars or straight pipe on the top of the
appliance, then the straight pipe length and then horizontal or
vertical termination kit.
NOTE: All outer connection joints must be sealed with aluminum
tape, screws or silicone sealant rated above 300°F/149°C. The inner
flue joints do not require any sealant.
All vent system components lock into place by sliding the concentric
pipe section with four (4) equally spaced interior beads onto the
appliance collar or previously installed component end with four
(4) equally spaced indented sections. When the internal beads of
each starting outer pipe line up, rotate pipe section clockwise 90°
(approximately 3 inches). The vent pipe is now locked together.
Continue adding components per the pre-planned vent system
configuration. Be certain that each succeeding vent component
is securely fitted and locked into the preceding component in the
vent system.
WALL THIMBLE
(MAXIMUM OF
THREE 90 ELBOWS)
(MAXIMUM OF
TWO 90 ELBOWS)
Special Venting Components (Simpson Duravent)
See Empire Comfort Systems Retail Price List for Simpson Duravent part
numbers and pricing.
DV VENT KITS
Figure 36
DVVK-4FV
Vertical Flex Vent Kit 4" x 7"
DVVK-4RP
(DVVK-4R)
Direct Vent Fireplace Vent Kit For Rear Vent, Thru-the
wall, 5 to 7 inch wall thickness
DVVK-4RE
Direct Vent Fireplace Vent Kit For Rear Vent, Thru-thewall, 5 to 13 3/4 inch wall thickness
DVVK-4TP
(DVVK-4T)
Direct Vent Fireplace Vent Kit For Top Vent Thru-thewall, 8 to 11 inch wall thickness
DVVK-4TSP
(DVVK-4TS)
Direct Vent Fireplace Vent Kit For Top Vent Thru-thewall, 4.5 to 6 inch wall thickness
DVVK-4VP
(DVVK-4V)
Page 22
Direct Vent Fireplace Vent Kit - Vertical, Flashing Kit w/
Vertical Cap
VIB6A
Vertical Inlet Baffle Kit For 6 5/8" dia.
VIB7A
Vertical Inlet Baffle Kit For 7" dia.
26988-11-0319
FRAMING AND FINISHING
Installing Support Brackets (Figure 37)
A horizontal pipe support MUST BE used for each 3 feet of horizontal
run. The pipe supports should be placed around the pipe and nailed
in place to framing members. There MUST BE a 3 inch clearance
to combustibles above 6 5/8 inch diameter pipe and elbows and
1 inch clearance on both sides and bottom of 6 5/8 inch pipe to
combustibles on all horizontal pipe sections and elbows.
Vertical runs of this vent systems must be supported every 4 feet
above the appliance flue outlet by wall brackets attached to the 6
5/8 inch vent pipe and secured with nails or screws to structural
framing members.
WALL FIRESTOP
Figure 37
Installing Firestops
Firestops are required for safety whenever the vent system passes through an interior wall, an exterior wall, or a ceiling. These
firestops act as a firebreak heat shield and as a means to insure
that minimum clearances are maintained to the vent system.
Figure 38
Vertical Firestops (Figures 39, 40 and 41)
Vertical runs of this system which pass through celings require the
use of ONE (1) ceiling firestop at the hole in each ceiling through
which the vent passes.
Position a plumb bob directly over the center of the vertical vent
component and mark the ceiling to establish the center point of the
vent. Drill a hole or drive a nail through this center point and check
the floor above for any obstructions such as wiring or plumbing
runs. Reposition the appliance and vent system, if necessary, to
accommodate ceiling joists and/or obstructions.
Cut a 10 inch x 10 inch hole through the ceiling, using the center
point previously marked. Frame the hole with framing lumber the
same size as the ceiling joists. See Figure 39. If the area above
the ceiling is NOT an attic, position and secure the ceiling firestop
on the ceiling side of the previously cut and framed hole. See Figure 40. If the area above the ceiling is an attic, position and secure
the firestop on top of the previously framed hole. See Figure 41.
NOTE: Remove insulation from the framed area in the attic before
installing the firestop and/or vent pipes.
Horizontal Firestops (Figure 38)
Horizontal runs in the vent system which pass through either interior or exterior walls, require the use of wall firestops on both sides
of the wall through which the vent passes.
Position the firestops on both sides of the framed hole, previously
cut. Refer to Figure 23 on page 16 for sizing information. Secure
firestop with nails or screws. The heat shields of the firestops
MUST BE placed towards the top of the hole. Continue the vent
run through the firestops.
26988-11-0319
Page 23
FRAMING AND FINISHING (CONT'D)
Figure 39
Figure 41
See Horizontal Termination Page 24 and Vertical Termination Page
25-26.
Figure 40
HORIZONTAL TERMINATION
NOTE: Termination cap should pass through the wall firestop from
the exterior of the building. Adjust the termination cap to
its final exterior position on the building.
WARNING
Termination cap must be positioned so that arrow is pointing up.
Attach the termination cap with the four wood screws provided.
Before attachment of the termination, run a bead of silicone sealant
rated above 250°F on its outside edge too, so as to make a seal
to the exterior wall.
NOTE: Wood screws can and should be replaced with appropriate
fasteners for use on stucco, brick, concrete or other types
of siding.
CAUTION: If exterior walls are finished with vinyl siding (or
materials that could become discolored or warp), it is necessary
to install a vinyl siding standoff.
The vinyl siding standoff will be installed between the vent termination
and the exterior wall. (See Figure 42) This horizontal vent termination
bolts onto the flat portion of the vinyl siding standoff, so an air space
will exist between the wall and the termination cap.
Figure 42
Page 24
26988-11-0319
VERTICAL TERMINATION
Locate and mark the center point of the venting pipe. Using a nail
on the underside of the roof and drive this nail through this center
point. Make the outline of the roof hole around this center point.
NOTE: Size of the roof hole dimensions depend on the pitch of
the roof. There must be a 1 inch clearance (25 mm) to the
vertical pipe sections. This clearance is to all combustible
material.
Cover the opening of the vent pipe and cut and frame the roof hole.
Use framing lumber the same size as the roof rafters and install the
frame securely. Flashing anchored to frame must withstand high
winds. The storm collar is placed over this joint to make a water-tight
seal. Non-hardening sealant should be used to completely seal this
flashing installation.
Determining Minimum Vent Height Above the Roof.
WARNING: Major U.S. building codes specify minimum chimney
and/or vent height above the roof top. These minimum heights are
necessary in the interest of safety. These specifications are summarized in Figure 43.
LOWEST
DISCHARGE
OPENING
VENT CAP
General Maintenance
Conduct an inspection of the venting system semi-annually.
Recommended areas to inspect are as follows:
1. Check areas of the venting system which are exposed to the
elements for corrosion. These will appear as rust spots or
streaks and, in extreme cases, holes. These components should
immediately be replaced.
2. Remove the cap and shine a flashlight down the vent. Remove
any bird nests or other foreign material.
3. Check for evidence of excessive condensate, such as water
droplets forming in the inner liner and subsequently dripping
out at joints. Condensate can cause corrosion of caps, pipe and
fittings. It may be caused by having excessive lateral runs, too
many elbows and exterior portions of the system being exposed
to cold weather.
4. Inspect joints to verify that no pipe sections or fittings have been
disturbed and, consequently, loosened. Also, check mechanical
supports, such as wall straps or plumbers’ tape for rigidity.
Venting terminal shall not be recessed into a wall or siding.
A removable panel or other means must be provided in the enclosure
for visual inspection of the flue connection.
NOTE: This also pertains to vertical vent systems installed on the
outside of the building.
GAS VENT
Slide the vertical vent cap over the ends of the vent pipe and secure.
(See Figure 45.)
H
ROOF PITCH IS X/12
H (Min.) - Minimum height from
roof to lowest discharge opening
ROOF PITCH
H (Min.)
Flat to 6/12
12" (305 mm)
6/12 to 7/12
15" (381 mm)
Over 7/12 to 8/12
18" (457 mm)
Over 8/12 to 16/12
24" (610 mm)
Over 16/12 to 21/12
36" (914 mm)
Installing the Vent System in a Chase
A chase is a vertical box-like structure built to enclose the gas
appliance and/or it’s vent system. Vertical vent runs on the outside
of a building may be, but are not required to be installed inside a
chase.
Figure 43
Note that for steep roof pitches, the vent height must be increased.
In high wind conditions, nearby trees, adjoining roof lines, steep
pitched roofs, and other similar factors can result in poor draft, or
down-drafting. In these cases, increasing the vent height may solve
this problem.
Figure 45
CAUTION: Treatment of firestop spacers and construction of
the chase may vary with the type of building. These instructions
are not substitutes for the requirements of local building codes.
Therefore, your local building codes must be checked to determine
the requirements for these steps.
Figure 44
When terminating the vent cap near an exterior wall or overhang,
maintain minimum clearances as shown in Figure 44.
26988-11-0319
NOTE: When installing this vent system in a chase, it is always good
building practice to insulate the chase as you would the outside
walls of your home. This is especially important for cold climate
installations. Upon completion of building your chase framing,
install the vent system by following the instructions in this manual.
Remember to build the chase large enough so that minimum
clearance of combustible materials (including insulation) to the vent
system are maintained.
Page 25
VERTICAL TERMINATION (CONT'D)
Installation of Vertical Inlet Baffle
The vertical inlet baffle is to be used only in a completely vertical vent
installation. The vertical inlet baffle can be used when the vertical
vent rise is between 10 feet and 40 feet. To maintain the yellow
flame in the main burner, purchase Vertical Inlet baffle, VIB6A for
use with 6 5/8" diameter vent systems, or the VIB7A for use with 7"
diameter vent systems. These are available from your American
Hearth distributor or dealer.
In a vertical vent rise the rear (yellow) flame on the main burner can
be reduced due to the drawing action from the flue exhaust pipe and
the air inlet pipe. A decrease in the height or the appearance of the
yellow flame may occur when the vertical vent rise is between 10
feet and 40 feet. To enhance the yellow flame on the main burner,
the vertical inlet baffle can be attached to the direct vent high wind
vertical top.
Vertical Through the Roof Applications (Figure 46)
Your Gas Fireplace has been approved for:
a) Vertical installations up to 40 feet in height.
b) Two sets of 45 degree elbow offsets within these vertical
installations. From 0 to a maximum of 8 ft. a vent pipe can be
used between elbows.
c) Wall straps must be used to support offset pipe every 4'.
This application will require that you first determine the roof pitch
and use the appropriate venting components.
Please refer to the instructions included with the Air Inlet Baffle Kit
for proper installation.
Reassembly and Resealing Vent Pipe System
Attach vent pipe to inlet and outlet vent adaptor on fireplace in either
the vertical or horizontal position, replace horizontal and vertical pipe
lengths, elbows and horizontal or vertical termination kit.
All vent system components lock into place by sliding the concentric
pipe section with four (4) equally spaced interior beads onto the
appliance collar or previously installed component end with four
(4) equally spaced indented sections. When the internal beads of
each starting outer pipe line up, rotate pipe section clockwise 90°
(approximately 3 inches). The vent pipe is now locked together.
40
12.19
Continue replacing components per the vent system configuration.
Be certain that each succeeding vent component is securely fitted
and locked into the preceding component in the vent system.
Reassembly and Resealing Gas Accumulation Relief System
Glass Frame Assembly and Combustion Chamber
Whenever the glass frame assembly is pivoted open by a delayed
ignition in the main burner, the glass frame assembly gaskets and
combustion chamber must be examined by a qualified service person
for damage. All damaged gaskets on the glass frame assembly and
combustion chamber must be replaced by a qualified service person.
If damage occurs to the combustion chamber, it must be replaced
by a qualified service person. Contact your American Hearth Dealer
for replacement parts.
Figure 46
DVVK-4F FLEX VENT INSTRUCTIONS
The DVVK-4F FLEX VENT KIT includes the following components:
•
•
•
•
•
•
(1) Horizontal Termination Cap
(1) 4-foot section of Flex vent with spacers (4" flue/7" outer pipe)
(1) 4" dia. Flue adapter collar
(1) 7" dia. Outer Vent adapter collar
(1) Wall Firestop/Thimble Assembly
Hardware pack that includes band clamps and screws
Page 26
26988-11-0319
Flex venting can be installed either vertically or horizontally off of
the DVD Series fireplaces. When installing a horizontal vent run
from top connections, maintain at least ½" rise for every 12" of vent
run. When venting horizontal off the rear vent connections, allow a
minimum rise of 2".
EXTERIOR OF STRUCTURE
HEAT DEFLECTOR (REQUIRED
WHEN COMBUSTIBLE
EXTERIOR WALL IS EXPOSED)
WALL FIRESTOP
& THIMBLE
TERMINATION CAP
26 ½” MIN.
(2” VENT RISE MIN.)
NOTE: FRAMED OPENING DIMENSION
9” WIDE X 11” HIGH
CAUTION: Always stretch and secure venting with wire or metal
strapping to ensure that the horizontal runs do not sag.
If space permits, it is generally easier to attach venting in the top
vent configuration.
Because of sharp edges, always use gloves when handling the flex
vent components.
Vent connections should overlap a minimum of 1" for proper
sealing.
Always follow the general venting requirements for vent terminal
location, vent lengths, and clearance to combustible materials.
INSTALLATION
1. Unpack vent components and check that all items are
included.
2. Check to see that the vent spacer springs are located around the
flue vent at 8" and 12" intervals along its length. See Figure A. If
not, stretch the spacer springs to about 15" long and wrap them
around the flue, then interlock the ends of each spring about 2".
See Figure B. Maintain equal distance between spring spacers.
3.
Remove the 6-⅝" diameter vent collar from the fireplace.
Replace this collar with the 7" diameter flex Vent adapter collar
provided with the vent kit.
4. Slide the Flex Vent flue pipe into the Outer Flex Vent pipe.
5. Install the Wall Firestop/Thimble assembly as required through
the wall. Refer to the venting charts on page 14 and 18 to
determine the proper height and size of the vent opening. The
minimum opening should be 9" wide by 11" high. The minimum
combustible clearance from the horizontal vent is 1" from sides
and bottom, and 3" above the vent pipe. See Figure D.
6. In most cases, after determining the length of the vent that is
needed, it may be easier to install the flue and outer vent pipes
to the Termination Cap first, then from the outside, feed the
venting through the wall to the fireplace.
7. If the venting is to long, trim off any excess vent before attaching
the vent end connectors.
8. Attach the Termination Cap to the outside of the house.
9. Prior to making the vent connections, apply high temperature
sealant (1000 degree F min.) to the vent connections before
securing with the band clamps provided. Note: the flue pipe end
without the adapter is to be installed to the Termination Cap.
10. Apply sealant to the outside of the flue pipe adapter and connect
to the flex flue pipe. Then insert the adapter into the fireplace
flue. Secure flue adapter to the fireplace flue with a minimum of
two screws provided. See Figure C.
11. Attach the Outer Vent pipe to the 7" diameter collar on the
fireplace with a large band clamp provided. Sealant may also
be used on the outer vent connections.
12. Check all vent connections for tightness. Make sure horizontal
venting has the proper rise and combustible clearances
required. Refer to the Venting Chart on Pages 14 and 18 for
Horizontal Termination of Flex Vent Termination Cap.
7” DIA. FLEX
VENT PIPE
4” DIA. FLEX
FLUE PIPE
4” DIA. FLUE
ADAPTOR
COLLAR
BAND CLAMP
7” DIA. INLET
ADAPTOR COLLAR
(WITH GASKET)
APPLY HIGH
TEMPERATURE
SEALANT
SPACER
SPRINGS
Figure C
FLEX OUTER VENT
FLEX FLUE PIPE
Horizontal Vent Clearances
Figure A
8”
(203 mm)
8”
(203 mm)
Top of Vent
Combustibles NOT
allowed in shaded
area
8”
(203 mm)
3"(76 mm)
4” Diameter flue
7” Diameter
intake vent
1"(25 mm)
4” FLEX
VENT PIPE
26988-11-0319
SPACER
SPRING
1"
(25 mm)
Figure B
Figure D
Page 27
LOG PLACEMENT (5 LOG SET)
Before you begin: if you are installing logs into the ADVD32 OR
ADVD36 model then this fireplace is supplied with a set of five
ceramic fiber logs. Do not handle these logs with your bare hands!
Always wear gloves to prevent skin irritation from ceramic fibers.
After handling logs, wash your hands gently with soap and water
to remove any traces of fibers.
The positioning of the logs is critical to the safe and clean operation
of this fireplace. Sooting and other problems may result if the logs
are not properly and firmly positioned in the fireplace. Please refer
to Figure 46 and Figure 47 and corresponding WARNING when
completing following log placement instructions.
1.
2.
3.
4.
5.
6.
7.
8.
9.
Remove top louver, grasp louver, lift and pull forward.
Lower bottom louver, lift and hinge forward.
Release two glass frame spring clamps at bottom of firebox.
Remove glass frame assembly.
Place front logs (#1 and #2) between front grate flange and
main burner. Align notches on front logs with locator tabs in
base.
Place middle log (#3) between front and rear loop of burner.
Note: Do not place log on top of pilot assembly.
Place rear log (#4) on rear log shelf. Bottom flange of log must
be placed between the log shelf and burner tube.
Place branch (#5) onto (#1) log and flat area on (#3) log. The
bottom of the branch is to be placed behind the grate tang that
is second from the left.
Place decorative rock in front of grates and sides of main burner
pan.
ATTENTION: Do not place decorative rock on logs or burner.
The decorative rock should only be placed on the fireplace
floor.
4
5
3
2
1
Figure 47
WARNING
Failure to position the parts in accordance with this diagram
or failure to use only parts specifically approved with this
appliance may result in property damage or personal injury.
Attention: Do not use Figure 47 or Figure 48 to order logs. Refer to
parts list on page 35 and parts view on page 36 to order logs and/
or ember material for your appropriate fireplace model.
3
5
EMBER MATERIAL PLACEMENT ON BURNER
4
10. After all logs are positioned properly, apply Rockwool ember
material to the front burner port area. To apply, carefully separate
the ember material into small amounts no larger than "dime
size" pieces. Fluffed up pieces one layer thick on top of the
burner generally works best, and will provide the best ember
glow. Do not place ember material more than one layer thick. No
more than (1) small packet of ember material (part no. 15999)
evenly placed on the burner, is recommended on ADVD32 and
ADVD36 models. Using additional ember material will decrease
the amount of ember glow effect. Extra ember material should
be saved for future ember applications as necessary.
See Figure 48.
11. Replace glass frame onto firebox.
12. Secure the two glass frame spring clamps at bottom of
firebox.
13. Align the tabs on top louver brackets with slots in front posts
to secure top louver.
14. Close bottom louver. Lift slightly to engage the end tabs into
the slots in fireplace sides to close louver panel
2
1
EMBER MATERIAL
PLACEMENT
Figure 48
Page 28
26988-11-0319
OPERATING INSTRUCTIONS
750 Millivolt System
The standing pilot (750 millivolt system) is a continuous
burning pilot. The pilot remains ON even when the main
burner is OFF.
When you ignite the pilot, the thermopile produces millivolts
(electrical current) which energizes the magnet in the gas
valve. After 30 seconds to 1 minute time period you can
release the gas control knob and the pilot will stay ON.
Allow your pilot flame to operate an additional one (1) to two
(2) minutes before you turn the gas control knob from the
PILOT position to the ON position. This time period allows
the millivolts (electrical current) to build-up to a sufficient level
allowing the gas control to operate properly.
1. Follow the SAFETY and LIGHTING INSTRUCTIONS
for standing pilot controls found in this manual and on
labels found in control compartment behind the door
assembly.
The OWNER should carefully read and follow these operating
instructions at all times. Lower the door assembly to view the
gas controls for the fireplace.
Initial Lighting
Upon completing the gas line or turning the gas valve on
after it has been in the “OFF” position, a small amount of
air will be in the lines. When first lighting the fireplace, it will
take a few minutes for the lines to purge themselves of this
air. Once the purging is complete, the fireplace will light and
operate satisfactorily.
Subsequent lightings of the appliance will not require such
purging if the gas valve is not turned to “OFF.”
Pilot Flame (Figure 50)
The thermopile/thermocouple (standing pilot) tips should be
covered with flame.
CAUTION: During the initial purging and subsequent lightings,
never allow the gas valve control knob to remain depressed
in the “pilot” position without pushing the piezo ignitor button
at least once every second.
2. During the operating season, leave the control valve
knob in the “ON” position. This will allow the pilot flame
to remain lit. Turn the burner flame on or off with the
fireplace REMOTE/OFF/ON switch, wall switch or remote
controls.
NOTE: The gas control valve allows you to increase or
decrease the height of the main burner flame. The control
valve has a pressure regulator with a knob as shown in
Figure 49. Rotate the knob clockwise to “HI” to increase the
flame height and counterclockwise to “LO” to decrease the
flame height.
3. When the operating season is over, turn the REMOTE/
OFF/ON switch to “OFF” and the control valve to “OFF”.
The system, including the pilot light, will be shut down.
Figure 50
HI/LO REGULATOR
CONTROL KNOB
Figure 49
26988-11-0319
Page 29
OPERATING INSTRUCTIONS (CONT'D)
STANDING PILOT OPERATING INSTRUCTIONS
REMOTE/OFF/ON Switch
The fireplace is equipped with a REMOTE/OFF/ON switch. A wire
harness is attached to the REMOTE/OFF/ON switch. The red,
black and green (wires) female push-ons attach to the REMOTE/
OFF/ON switch. At the opposite end of the wire harness, the black
and green (wires) female push-ons attach to the gas valve. An additional green wire and the red wire, which are stripped and bare,
will attach to one of the accessories that can be purchased for use
with your fireplace.
Operation of REMOTE/OFF/ON Switch with no Accessories
To ignite main burner, turn the control knob on the gas valve from
the PILOT position to the ON position. Turn the REMOTE/OFF/ON
switch from the OFF position to the ON position. The additional green
wire and red wire, which are stripped and bare are not used.
Wall Switch, FWS-1
Connect the green and red, stripped and bare, wires on the REMOTE/
OFF/ON switch wire harness to the wall switch. Turn the REMOTE/
OFF/ON switch to the REMOTE position. Pivot the rocker switch
on the FWS-1 to the ON position.
Wall Thermostats (optional)
TRW - Wireless for Millivolt models
TMV - Reed switch for Millivolt models
Battery Operated Remote Controls, FRBC, FBRTC, and TRW
Connect the green and red, stripped and bare, wires on the
REMOTE/OFF/ON switch wire harness to the remote receiver
that is a component in the remote kit. Turn the REMOTE/OFF/ON
switch to the REMOTE position. Follow instructions included with
the remote to complete installation.
Note: If batteries fail in the remote, and immediate heat is desired,
turn the REMOTE/OFF/ON switch from the REMOTE position to
the ON position.
Page 30
Installation of Remote Receiver
Place remote receiver on the floor of fireplace behind the louver as
far forward as possible.
Attention: The Velcro loop and hook are not necessary in this
installation but can be used to secure remote receiver.
Refer to remote control installation and operating instructions for
more details on remote control.
Millivolt Control
The valve regulator controls the burner pressure which should be
checked at the pressure test point. Turn captured screw counter
clockwise 2 or 3 turns and then place tubing to pressure gauge over
test point (Use test point “A” closest to control knob). After taking
pressure reading, be sure and turn captured screw clockwise firmly
to re-seal. Do not over torque. Check for gas leaks.
Millivolt thermopile is self generating. Gas valve does not require
24 volts or 110 volts.
Check System Operation
Millivolt system and all individual components may be checked with
a millivolt meter 0-1000 MV range.
It is important to use wire of a gauge proper for the length of the
wire:
Recommended Wire Gauges
Maximum Length
Wire Gauge
1' to 10'
18
10' to 25'
16
25' to 35'
14
26988-11-0319
STANDING PILOT WIRING DIAGRAM
(OPTIONAL) THERMOSTAT
(OPTIONAL) WALL SWITCH
Figure 51
26988-11-0319
Page 31
STANDING PILOT LIGHTING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING
If you do not follow these instructions exactly, a fire or explosion may result causing property damage,
personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand. When
lighting the pilot, follow these instructions exactly.
B. Before lighting smell all around the appliance area for gas. Be
sure to smell next to the floor because some gas is heavier
than air and will settle on the floor.
What To Do If You Smell Gas
• Do not try to light any appliance.
• Do not touch any electrical switch;
do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by hand,
don't try to repair it; call a qualified service technician. Force
or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
LIGHTING INSTRUCTIONS
1.
2.
3.
4.
5.
Stop! Read the safety information above.
Set REMOTE/OFF/ON switch to OFF.
Turn off all electric power to the appliance (if applicable).
Lower bottom louver assembly.
Push in gas control knob slightly and turn clockwise
to "OFF."
7.
8.
9.
REMOTE
OFF
ON
GAS CONTROL KNOB SHOWN
IN "OFF" POSITION
6.
Note: Knob cannot be turned from "PILOT" to "OFF" unless
knob is pushed in slightly. Do not force.
THERMOCOUPLE
Wait ten (10) minutes to clear
ELECTRODE
out any gas. Then smell for gas,
THERMOPILE
PILOT
including near the floor. If you then
smell gas, STOP! Follow "B" in the
safety information above. If you do
not smell gas, go to the next step.
10.
11.
12.
13.
Find pilot - Follow metal tube from gas control. The pilot is
behind the burner on the right side.
Turn gas control knob counterclockwise
to
"PILOT."
Push in control knob all the way and hold in. Repeatedly
push the piezo ignitor button until the pilot is lit. Continue to
hold the control knob in the for about one (1) minute after the
pilot is lit. Release knob, and it will pop back up. Pilot should
remain lit. If it goes out, repeat steps 5 through 9.
• If the control knob does not pop up when released, STOP
and IMMEDIATELY call a qualified service technician or gas
supplier.
• If the pilot will not stay lit after several tries, turn the gas
control knob to "OFF" and call your service technician or
gas supplier.
Turn gas control knob counterclockwise
to "ON."
Close bottom louver assembly.
Turn on all electric power to the appliance (if applicable).
Set REMOTE/OFF/ON switch to desired setting.
TO TURN OFF GAS TO FIREPLACE
1. Set REMOTE/OFF/ON switch to OFF.
2. Turn off all electric power to the appliance if service is to be
performed (if applicable).
3. Lower bottom louver assembly.
Page 32
4. Push in gas control knob slightly and turn clockwise
to "OFF." Do not force.
5. Close bottom louver assembly.
26988-11-0319
STANDING PILOT TROUBLESHOOTING
With proper installation and maintenance, your new Direct Vent Gas Fireplace will provide years of trouble-free service. If you do experience a problem, refer to the Trouble Shooting Guide below. This guide will assist a qualified service person in the diagnosis of problems
and the corrective action to be taken.
1. Spark ignitor will not light pilot after repeated triggering of
piezo ignitor button.
a. Defective ignitor (no spark electrode)
—Check for spark at electrode and pilot; if no spark and
electrode wire is properly connected, replace ignitor.
b. No gas or low gas pressure.
—Check remote shut off valves from fireplace. Usually there
is a valve near the main. There can be more than one (1)
valve between the fireplace and main.
—Low pressure can be caused by a variety of situations
such as a bent line, too narrow diameter of pipe, or low line
pressure. Consult with plumber or gas supplier.
c. No Propane in tank.
—Check Propane tank. Refill tank.
2. Pilot will not stay lit after carefully following lighting
instructions.
a. Defective thermocouple.
—Check that pilot flame impinges on thermocouple. Clean
and/or adjust pilot for maximum flame impingement.
—Ensure the thermocouple connection at the gas valve
is fully inserted and tight (hand tight plus 1/4 turn). Faulty
thermocouple if reading is below specified minimum of 15
millivolts.
—Disconnect the thermocouple from the valve, place one
millivolt meter lead wire on the end of the thermocouple and
the other millivolt meter lead wire on the thermocouple copper
wire. Start the pilot and hold the valve knob in. If the millivolt
reading is less than 15 millivolt, replace the thermocouple.
b. Defective valve.
—If thermocouple is producing more than 15 millivolts, replace
faulty valve.
3. Pilot burning, no gas to burner, valve knob “ON”, REMOTE/
OFF/ON switch “ON.”
a. REMOTE/OFF/ON switch, wall switch, remote control or
wires defective.
—Check REMOTE/OFF/ON switch and wires for proper
connections. Place jumper wires across terminal at switch.
If burner comes on, replace defective switch. If OK, place
jumper wires across switch wires at gas valve-if burner comes
on, wires are faulty or connections are bad.
b. Thermopile may not be generating sufficient millivolts.
—If the pilot flame is not close enough physically to the
thermopile, adjust the pilot flame.
—Be sure the wire connections from the thermopile at the gas
valve terminals are tight and the thermopile is fully inserted
into the pilot bracket.
—Check the thermopile with a millivolt meter. Take the
reading at TH-TP & TP terminals of the gas valve. The meter
should read 350 millivolts minimum, while holding the valve
knob depressed in the PILOT position, with the pilot lit, and
the REMOTE/OFF/ON switch in the OFF position. Replace
the faulty thermopile if the reading is below the specified
minimum.
—With the pilot in the ON position, disconnect the thermopile
leads from the valve. Take a reading at the thermopile leads.
The reading should be 350 millivolts minimum. Replace the
thermopile if the reading is below the minimum.
26988-11-0319
4.
5.
6.
7.
c. Defective valve.
—Turn valve knob to ON. Place REMOTE/OFF/ON switch
to ON. Check with millivolt meter at thermopile terminals.
Millivolt meter should read greater than 200 millivolts. If the
reading is okay and the main burner does not ignite, replace
the gas valve.
d. Plugged main burner orifice.
—Check main burner orifice for blockage and remove.
Frequent pilot outage problem.
a. Pilot flame may be too high or too low, or blowing (high),
causing pilot safety to drop out.
—Clean and adjust flame for maximum flame impingement
on the thermocouple. Follow lighting instructions carefully.
The pilot and main burner extinguish while in operation.
a. No Propane in tank.
Check Propane tank. Refill fuel tank.
b. Inner vent pipe leaking exhaust gases back into system
—Check for leaks.
c. Glass too loose, gasket leaks in corners after usage.
—Be certain glass assembly is installed correctly.
d. Horizontal vent improperly pitched.
—The horizontal vent cap should slope down only enough
to prevent any water from entering the unit. The maximum
downwards slope is 1/4 inch.
e. Bad thermopile or thermocouple.
—Replace if necessary.
f. Improper vent cap installation.
—Check for proper installation and freedom from debris or
blockage.
Glass soots.
a. Flame impingement on logs.
— Check and adjust "log" position. Contact Empire Comfort
Systems, Inc.
b. Debris around throat of main burner.
—Inspect the opening at the base of the main burner. It is
imperative that NO material be placed in this opening.
Flame burns blue and lifts off main burner.
a. Insufficient oxygen being supplied.
—Check to make sure vent cap is installed properly and free
of debris. Make sure that vent system joints are tight and
have no leaks.
—Check to make sure that no material has been placed at
the main burner base.
Page 33
MAINTENANCE AND SERVICE
PLEASE NOTE
It is normal for appliances fabricated of steel to give off some
expansion and/or contraction noise during the start up or cool
down cycle. Similar noises are found with your furnace heat
exchanger or car engine.
It is not unusual for your gas fireplace to give off some odor the
first time it is burned. This is due to the curing of the paint and any
undetected oil from the manufacturing process.
Please ensure that your room is well ventilated - open all
windows.
It is recommended that you burn your fireplace for at least six (6)
hours the first time you use it. If optional fan kit has been installed,
place fan in the “OFF” position during this time.
IMPORTANT: Turn off gas before servicing appliance. It is
recommended that a qualified service person perform these checkups at the beginning of each heating season.
• Clean Burner and Control Compartment
Keep the control compartment, logs, and burner areas surrounding
the logs clean by vacuuming or brushing at least twice a year.
4. Do not abuse the glass by striking or hitting the glass.
WARNING
Do not use abrasive cleaners on glass. Do not attempt to
clean glass when glass is hot.
Glass Removal
1. Remove top louver, grasp louver, lift and pull forward.
2. Lower bottom louver, lift and pull forward.
3. Release two glass frame clamps at bottom of firebox.
4. Remove glass door assembly.
Glass Replacement
1. Place glass frame onto firebox.
2. Attach two glass frame clamps at bottom of firebox.
3. Align clips on top louver with slots on front posts. Replace top
louver into fireplace.
4. Close bottom louver.
Cleaning Procedure
1. Turn off pilot light at gas valve.
2. Remove glass front. (See Glass Removal)
3. Vacuum burner compartment.
4. Reinstall glass front.
5. Ignite pilot. (See Lighting Instructions)
6. Operate the pilot burner. If it appears abnormal call a service
person.
• Check Vent System
The appliance and venting system should be inspected before
initial use and at least annually by a qualified service person.
Inspect the external vent cap on a regular basis to make sure
that no debris is interfering with the air flow.
Glass Cleaning
It will be necessary to clean the glass periodically. During start-up
condensation, which is normal, forms on the inside of the glass and
causes lint, dust and other airborne particles to cling to the glass
surface. Also initial paint curing may deposit a slight film on the
glass. It is therefore recommended that the glass be cleaned two or
three times with a non-abrasive household cleaner and warm water
(we recommend gas fireplace glass cleaner). After that the glass
should be cleaned two or three times during each heating season
depending on the circumstances present.
General Glass Information
WARNING
Do not operate appliance with the glass front removed,
cracked or broken. Replacement of the glass should be done
by a licensed or qualified service person.
Only glass approved for use by the manufacturer in fireplace may
be used for replacement. The glass replacement should be done
by a licensed or qualified service person.
Figure 52
WARNING:
1. The use of substitute glass will void all product warranties.
2. Care must be taken to avoid breakage of the glass.
3. Under no circumstances should this appliance be operated without
the glass front or with a broken glass front. Replacement of the
glass (with gasket) as supplied by the manufacturer should be
done by a qualified service person.
Page 34
26988-11-0319
PARTS LIST
PART NO.
ADVD32
ADVD36
1
R-7654
R-7654
FLUE INSULATION
25
FRBC
FRBC
REMOTE CONTROL & RECEIVER
2
17425
17425
FLUE INSULATION RETAINER
26
R-7580
R-7537
BURNER TUBE
3
R-7566
R-7566
INLET VENT ADAPTOR
27
17235
17235
LOG LOCATOR BRACKET
4
R-7573
R-7573
INLET VENT GASKET
28
17318
17318
PILOT SHIELD
5
17155
17155
FLUE OUTLET ASSEMBLY
29
R-7624
R-7624
AIR SHUTTER
DESCRIPTION
INDEX
NO.
PART NO.
INDEX
NO.
ADVD32
ADVD36
DESCRIPTION
6
M163
M163
FLUE CONNECTOR GASKET
30
P-254
P-288
ORIFICE (NATURAL)
7
17142
17142
VENT COVER PLATE
30
P-287
P-182
ORIFICE (PROPANE)
8
R-7575
R-7575
VENT COVER PLATE GASKET
31
R-7575
R-7575
9
17141
17141
FLUE COVER PLATE
32
P-212
P-212
ORIFICE FITTING
10
R-7574
R-7574
FLUE OUTLET GASKET
33
17258
17258
TUBING ASSEMBLY
11
17301
17149
TOP STANDOFF (2 required)
34
R-2423
R-2423
MALE CONNECTOR
12
36179
17317
TOP SHIELD
35
16223
16223
SPRING LATCH ASSEMBLY
13
10554
10554
NAILING FLANGE (4 required)
36
R-10947
R-10947
WIRE ASSEMBLY
14
17174
17143
BAFFLE, FLUE VENT
37
R-5705
R-5705
PILOT (NATURAL)
15
17357
17357
JUNCTION BOX SHIELD
38
R-7617
R-7617
PILOT GASKET (SIT PILOT)
16
17162
17162
JUNCTION BOX ASSEMBLY
39
17185
17158
BURNER BASE PLATE ASSEMBLY
17
R-3492
R-3492
3-PRONG RECEPTACLE
40
R-7577
R-7577
VALVE, SIT GAS - NATURAL
18
17169
17127
LOUVER ASSEMBLY - UPPER
40
R-7578
R-7578
VALVE, SIT GAS - PROPANE
19
17172
17134
GLASS DOOR FRAME ASSEMBLY
41
17161
17161
VALVE BRACKET
20
17170
17128
LOUVER ASSEMBLY - LOWER
42
R-3436
R-3436
REMOTE/OFF/ON SWITCH
21
FBB4
FBB4
BLOWER ASSEMBLY COMPLETE
43
R-2708
R-2708
PIEZO IGNITOR
44
R-7587
R-7587
REAR LOG
45
R-7586
R-7555
MIDDLE LOG
46
R-7585
R-7553
FRONT LEFT LOG
47
R-7588
R-7557
Y TWIG
48
R-7554
R-7554
FRONT RIGHT LOG
N/S
15999
15999
EMBER MATERIAL
22
R-7649
R-7649
TEMPERATURE SENSOR
SWITCH (FAN CONTROL)
23
R-4186
R-4186
SWITCH (VARIABLE SPEED
CONTROL)
24
R-4192
R-4192
KNOB, SWITCH
JAMB NUT
USE ONLY MANUFACTURER’S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.
26988-11-0319
Page 35
PARTS VIEW
Page 36
26988-11-0319
GAS CONVERSION INSTRUCTIONS
FOR FIREPLACE MODEL: ADVD32FP34N, USE CONVERSION KIT PART NUMBER 19553 (Included with Fireplace)
FOR FIREPLACE MODEL: ADVD36FP34N, USE CONVERSION KIT PART NUMBER 19554 (Included with Fireplace)
FOR CONVERSION TO LIQUEFIED PETROLEUM PROPANE GAS
WARNING: This conversion kit is to be installed by an Empire Comfort Systems, Inc., distributor (or other qualified agency¹)*in
accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. Failure to follow
instructions could result in serious injury or property damage. The qualified agency performing this work assumes responsibility for this
conversion.
*The term “qualified individual, firm, corporation or company which either in person or through a representative is engaged in and is
responsible for (a) the installation of gas piping or (b) the connection, installation repair, or servicing of equipment, who is experienced
in such work, familiar with all precautions required, and has complied with all the requirements of the authority having jurisdiction.
CHECK SAFETY SHUTDOWN PERFORMANCE
WARNING
Perform the safety shutdown test anytime work is done on a gas system to avoid the possibility of fire or explosion with
property damage, personal injury or loss of life.
SAFETY SHUTDOWN SYSTEM
Continuous Ignition Systems (Standing Pilot)
1. Place gas control knob in PILOT position. Main burner should go off and pilot should remain lit.
2. Extinguish pilot flame. Pilot gas flow should stop within 30 seconds. Safety shutoff of pilot gas proves complete shutdown since
safety shutoff valve blocks flow of gas to main burner and pilot.
3. Relight pilot burner and operate system through one complete cycle to make sure all controls operate properly.
PARTS LIST
PART
DESCRIPTION
Pilot Orifice
Main Burner Orifice
Sit Gas Valve
Conversion Kit
Gas Conversion
Label
KIT 19553
KIT 19954
R-7658
P-287
R-7658
P-182
QUANTITY
SUPPLIED
1 EA.
1
R-7657
R-7657
1
19553-2136
19954-2136
1
Gas input for direct vent fireplace converted to Propane Gas:
ADVD32 18,000 BTU per hour
ADVD36 20,000 BTU per hour
The direct vent gas fireplace when converted to Propane Gas will have a manifold pressure approximately 10.0" w.c. (2.49 kPa) for a
maximum input or 4.5" w.c. (1.120 kPa) for a minimum input at the valve outlet with the inlet pressure to the valve from a minimum of
10.8" w.c. (2.68 kPa) for the purpose of input adjustment to a maximum of 14.0" w.c. (3.484 kPa).
26988-11-0319
Page 37
GAS CONVERSION INSTRUCTIONS (CONT'D)
FOR FIREPLACE MODEL: ADVD32FP34N, USE CONVERSION KIT PART NUMBER 19553 (Included with Fireplace)
FOR FIREPLACE MODEL: ADVD36FP34N, USE CONVERSION KIT PART NUMBER 19554 (Included with Fireplace)
INSTRUCTIONS FOR CONVERSION
1. If fireplace is installed, turn OFF gas and electric supply to
fireplace before making gas conversion.
2. Remove top louver, grasp louver, lift and pull forward.
3. Lower bottom louver, lift and hinge forward to remove.
4. Release two glass frame spring clamps at bottom of firebox
and remove glass door assembly.
5. Remove logs from burner assembly.
6. Remove one (1) 8x¼" screw from air shutter. (Located at the
left rear of burner.)
7. Located to the right of the pilot is a burner hold-down tab,
using a pliers, bend burner hold-down tab away from the
main burner.
8. Remove main burner by pivoting main burner up and
forward, then slide main burner from left to right. Be careful
as you remove main burner in order to protect the pilot from
being damaged.
9. Remove (unscrew) the air shutter from orifice fitting.
10. Remove (unscrew) the Natural Gas main burner orifice from
orifice fitting.
11. Install Propane Gas main burner orifice into orifice fitting:
for ADVD32 ORIFICE MARKED 56
for ADVD36 ORIFICE MARKED 55
12. Replace air shutter onto orifice fitting. Air shutter must be
threaded and bottomed-out onto orifice fitting.
13. Replace main burner onto burner assembly. Slide main
burner from right to left into left end burner locator, pivot
main burner away from you and reconnect burner into air
shutter.
14. Adjust air shutter setting to: 1/4" OPEN on ADVD32 and
ADVD36, then secure the air shutter to main burner with one
(1) 8¼" screw from Step 6.
15. To convert pilot orifice, pull top of pilot hood off to expose
orifice.
16. Remove Natural Gas pilot orifice from pilot burner with a
properly sized Hex wrench.
17. Insert Appropriate Propane Gas pilot orifice into pilot
burner and secure.
18. Replace pilot hood to pilot assembly.
19. Convert gas valve as instructed in S.I.T. Propane Gas valve
conversion kit.
20. The converted fireplace must be connected to a supply of
the conversion gas and checked for leaks at all connections.
21. Refer to Log and Ember Placement in your Installation
Instructions and Owner's Manual to replace logs onto burner
assembly.
22. The fireplace must be checked to ensure it is operating
at the correct pressure of 10.0" w.c.The Air Shutter may
require minor adjustment to produce light yellow rear flame
appearance. Replace ember material over front burner parts.
23. Replace glass onto firebox.
24. Secure the two glass frame spring clamps at bottom of
firebox.
25. Fill out the gas conversion label with date converted
and installer name. Then affix label near valve on inner
bottom of fireplace.
26. Align the tabs on top louver brackets with slots in front posts
to secure top louver.
27. Close bottom louver. Lift slightly to engage the end tabs into
the slots in fireplace sides to close bottom louver.
28. Gas conversion is completed.
Note: The main burner flame and pilot burner flame must be checked for proper flame characteristics, as outlined in the Installation
Instructions and Owner's Manual.
Verifying Input Rate of Converted Fireplace
The input of the fireplace must be checked as follows:
1. Turn off all other gas appliances. Clock the gas meter and
determine the number of seconds required to consume one
cubic foot of gas.
2. 3600 ÷ time ( in seconds) = cu. Ft. per hour.
3. Then cu. Ft. per hour x heating value of gas = input rate
(Btuh). On installation without gas meters, check manifold
for proper pressure.
If fireplace is not installed or warranty card has not been returned to Empire Comfort System's, Inc., check off type of gas converted to
on card. Also, indicated conversion by adding "Conv." behind type of gas.
Page 38
26988-11-0319
FBB4 VARIABLE SPEED BLOWER INSTALLATION
1
FBB4
BLOWER ASSEMBLY
COMPLETE
2
R7649
FAN CONTROL
3
R4192
SPEED CONTROL KNOB
4
R4186
SPEED CONTROL
110 VOLT AC
JUNCTION BOX
FAN
BLACK
FAN
SWITCH
WHITE
GROUND
SPEED
CONTROL
26988-11-0319
Page 39
JUNCTION BOX WIRING INSTALLATION INSTRUCTIONS
CAUTION: ALL WIRING SHOULD BE DONE BY A QUALIFIED ELECTRICIAN AND SHALL BE IN COMPLIANCE WITH ALL LOCAL, CITY
AND STATE BUILDING CODES. BEFORE MAKING THE ELECTRICAL CONNECTION, MAKE SURE THAT MAIN POWER SUPPLY IS
DISCONNECTED. THE APPLIANCE, WHEN INSTALLED, MUST BE ELECTRICALLY GROUNDED IN ACCORDANCE WITH LOCAL
CODES OR, IN THE ABSENCE OF LOCAL CODES, WITH THE NATIONAL ELECTRICAL CODE ANSI/NFPA 70 (LATEST EDITION).
A factory installed junction box is located on the lower right side of
the fireplace. Wiring must be fed to the junction box and attached
to the receptacle that is provided. Leave approximately 6" of wire
in the junction box for connection.
Attach black wire to one side of the receptacle and white wire to
opposite side of receptacle. The ground wire should be attached
to the green (ground) screw.
Install the receptacle into the junction box. Attach cover plate.
OPTIONAL BRICK LINER INSTALLATION INSTRUCTIONS
1. Using gloves, unpack liner components and check for damaged
or missing components.
2. Lower bottom louver and remove upper louver on fireplace.
3. Remove glass frame assembly from fireplace.
4. Remove rear logs from burner assembly.
5. Place brick panel (rear) against rear wall in fireplace.
Note: The top edge will have a half-moon cutout relief to match
up with the rear flue vent hole.
6. While holding finished edge on brick panel (side), place brick
panel (sides) against side walls in fireplace. Move side panels
rearward until the back edge meets the rear brick panel. Slide
side brick panels down so they rest on firebox bottom.
7. Align grout lines on top brick panel with the grout lines on the
side brick panels. Place the top brick panel into brick panel
holder. With needle-nose pliers, carefully bend hold-down tabs
on brick panel holder over the edges of the top brick panel. The
hold-down tabs will securely hold the top brick panel in place.
8. Replace rear logs onto burner assembly. (Refer to log placement,
page 28.
9. Attach glass frame assembly onto fireplace.
10. Raise bottom louver and replace top louver onto fireplace.
11. Installation of optional brick liner is complete.
Page 40
26988-11-0319
ACCESSORIES
The following accessory parts can be obtained from your American Hearth dealer. If you need additional information beyond what
your dealer can furnish, contact Empire Comfort Systems Inc., Nine Eighteen Freeburg Ave., Belleville, Illinois 62220-2623.
ACCESSORY
Fan Kit
Simulated Brick Panels
DESCRIPTION
MODEL NUMBER
This fan kit was designed to provide forced air flow.
(Factory installed standard equipment on fireplace
Models ADVD32FP34N and ADVD36FP34N)
Variable Speed
FBB4
Door Switch may be employed as required when the
fireplace is installed in a bedroom.
DVX
The simulated brick panels were designed to enhance
the appearance of your fireplace, imitating the look of
authentic masonry.
DVP1SH(ADVD32)
DVP2SH(ADVD36)
HERRINGBONE
Simulated Brick Panels
The simulated brick panels were designed to enhance
the appearance of your fireplace, imitating the look of
authentic masonry.
DVP1SA(ADVD32)
DVP2SA(ADVD36)
AGED BRICK
DECORATIVE ACCESSORIES
Decorative Louver Mission
Decorative Frame Rectangle with hinges
Note: Decorative frame required for use with
Empire Comfort Systems decorative doors.
26988-11-0319
Decorative Louver Arch
Window Trim
Decorative Louver Leaf
STD Louvers 45 Deg
Outside Frame Kits
Page 41
MASTER PARTS DISTRIBUTOR LIST
To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.
com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the
nature of the problem with the unit.
To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below.
This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.
com.
Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original Equipment
repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.
Dey Distributing
1401 Willow Lake Boulevard
Vadnais Heights, MN 55101
East Coast Energy Products
10 East Route 36
West Long Branch, NJ 07764
Phone: 651-490-9191
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater & Hearth
Phone: 732-870-8809
Toll Free: 800-755-8809
Fax: 732-870-8811
Website: www.eastcoastenergy.com
Parts: Heater & Hearth and Grills
F. W. Webb Company
200 Locust Street
Hartford, CT 06114
Phone: 860-722-2433
Toll Free: 800-243-9360
Fax: 860-293-0479
Toll Free Fax: 800-274-2004
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater & Hearth and Grills
HOW TO ORDER REPAIR PARTS
Parts Not Under Warranty
Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distributors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the
service person/dealer.
Warranty Parts
Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for
warranty parts.
All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number and Serial Number from the
name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the following illustration and part list. Be sure to give all this information . . .
Appliance Model Number
Part Description
Appliance Serial Number
Part Number
Type of Gas (Propane or Natural)
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.
Shipments contingent upon strikes, fires and all causes beyond our control.
Page 42
26988-11-0319
APPLIANCE SERVICE HISTORY
Date
26988-11-0319
Dealer Name
Service Technician Name
Service Performed/Notes
Page 43
Empire Comfort Systems Inc.
Belleville, IL
If you have a general question
about our products, please e-mail
us at info@empirecomfort.com.
If you have a service or repair
question, please contact your dealer.
www.empirecomfort.com
Page 44
26988-11-0319
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