American Hearth | Vented Triple Burner (AVL/M/R_MTEKN) | Owner Manual | White Mountain Hearth Vented Triple Burner (AVL/M/R_MTEKN) Owner Manual

White Mountain Hearth Vented Triple Burner (AVL/M/R_MTEKN) Owner Manual
INSTALLATION INSTRUCTIONS
AND OWNER’S MANUAL
INSTALLER:
Leave this manual with the appliance.
CONSUMER:
Retain this manual for future reference.
WARNING
FIRE OR EXPLOSION HAZARD
If the information in this manual is not
followed exactly, a fire or explosion may
result causing property damage, personal
injury or loss of life.
— Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do
not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the fire department.
— Installation and service must be
performed by a qualified installer,
service agency or the gas supplier.
General Information: These instructions
are intended as a general guide and do not
supersede national or local codes in any
way. Authorities having jurisdiction should
be consulted before installation.
Installation and provision for combustion
and ventilation air must conform to the National Fuel Gas Code, ANSI Z223.1, or CAN/
CGA-B149.1, Natural Gas Installation Code.
TRIPLE BURNER
(REQUIRES VENTED DECORATIVE LOG SET)
FOR INSTALLATION IN
SOLID-FUEL BURNING FIREPLACES
MODELS
AVL(21,24,30)MTEKN-1
CONGRATULATIONS on the purchase of your
new DOUBLE GAS BURNER! Your Decorative
Gas Burner is designed and intended for installation in an approved, existing, fully vented,
wood-burning fireplace, with a gas hook-up.
IMPORTANT! Read these instructions carefully before installing or operating this gas
appliance. These instructions should be left
with the homeowner for future reference.
WARNING
This log set is to be installed only in a solid-fuel burning fireplace with a working flue
constructed of non-combustible material.
The vent damper must also have a damper
clamp attached to it to keep the damper from
accidentally closing during operation.
WARNING
If not installed, operated and maintained in
accordance with the manufacturer’s instructions, this product could expose you to substances in fuel or from fuel combustion which
can cause death or serious illness.
WARNING
This appliance must be installed only in a solid-fuel burning fireplace with a working flue
and construction of noncombustible materials. This unit is NOT for use with solid fuel.
Solid fuels shall NOT be burned in a fireplace
where a decorative appliance is installed.
TABLE OF CONTENTS
SECTION
PAGE
Carton Contents & Hardware Pack............................................................................................... 3
Important Safety Information....................................................................................................4 - 5
General Information....................................................................................................................... 6
Fireplace Preparation.................................................................................................................... 6
Introduction.................................................................................................................................... 7
Before Fully Installing the Appliance.............................................................................................. 7
Product Specifications................................................................................................................... 8
Gas Supply.................................................................................................................................... 9
Installation............................................................................................................................10 - 12
Final Set Up................................................................................................................................. 13
Operation..................................................................................................................................... 14
Maintenance & Service................................................................................................................ 14
Cleaning & Servicing................................................................................................................... 14
Appliance Service History............................................................................................................ 15
Troubleshooting........................................................................................................................... 16
Exploded View & Parts List.......................................................................................................... 17
Master Parts Distributor List........................................................................................................ 18
How To Order Repair Parts.......................................................................................................... 18
Warranty...................................................................................................................................... 19
Page 2
35646-2-0617
CARTON CONTENTS & HARDWARE PACK
CARTON CONTENTS
HARDWARE PACK CONTENTS
1
1/4” X 1 1/4” SLOTTED HEX HEAD ANCHOR SCREW
3
2
7
4
5
6
8
11
10
9
12
Items not shown to scale.
Index
Number
Description
Quantity Supplied
AVL(21,24)
AVL30
1
Clip - Left
1
1
2
Clip - Right
1
1
3
Triple Burner Assembly
1
1
4
Compression Fitting
1
1
5
Ember Burner Pan
1
1
6
Ember Burner
1
1
7
Dampler Clamp
1
1
8
Flexline
1
1
9
Street Elbow, 1/2 X 3/8
1
1
10
Rockwool Mix
1
1
12
Decorative Rock
3
3
13
Crushed Glass
1
2
See Parts Lists on page 17 for ordering replacement parts. Do
not order batteries, bolts, screws, washers or nuts. They are
standard hardware items and can be purchased at any local
hardware store.
35646-2-0617
Page 3
IMPORTANT SAFETY INFORMATION
Installer: Please leave these instructions with the owner for future
reference.
•
During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain oils,
films or bonding agents. These bonding agents are not
harmful but may produce annoying smoke and smells as
they are burned off during initial operation of the appliance.
This is a normal temporary occurrence. A window should
be opened during the initial bake out period.
•
Keep burner and control compartment clean.
For Installation In Solid Fuel Burning Fireplaces. Do not burn wood
or solid fuels in a fireplace where a decorative gas log set is installed.
This appliance is for installation only in a solid fuel burning fireplace,
masonry fireplace or manufactured fireplace.
WARNING
Any modification to this gas log set or to controls can be
dangerous. Improper installation or use of the gas log set
can cause serious injury or death from fire, burns, explosion
or carbon monoxide poisoning.
1.
WARNING
•
Please follow all local codes regarding installation, combustion
and ventilation air or in the absence of local codes follow the
National Fuel Gas Code ANSI Z223.1(U.S. installation), or
CAN/CGA-B149, Installation Code (Canada installation) and
with ANSI Z21.60 Decorative Vented Appliances for Solid Fuel
Burning Fireplaces.
2.
Proper installation, burner pan location and log placement is
important to achieve optimum look and performance of your
gas log set. The logs have been designed for easy location
and placement on the grate and must be followed for proper
operation.
3.
Do not operate this log set with glass doors in the closed position. A fireplace screen must be in place when the log set is
burning. Adequate combustion air must be provided for proper
venting. All flames should go up and out the top of the firebox
into the flue vent. If any flames float or curl forward into the
room do not operate appliance. Check for an open flue and
adequate combustion air into the room. A damper clamp must
be installed on the firebox damper to maintain an open flue
vent condition.
4.
Young children must be carefully supervised when they are in
the same room as the gas log while in operation. Do not place
stockings, clothing or any flammable material above or near
the fireplace.
5.
Do not substitute or use materials other than those supplied
for use with the log set.
DO NOT OPERATE THIS GAS LOG SET WITH GLASS
DOORS CLOSED.
•
Due to high temperatures the appliance should be located
out of traffic and away from furniture and draperies.
•
Children and adults should be alerted to the hazards of
high surface temperatures and should stay away to avoid
burns or clothing ignition.
•
Young children should be carefully supervised when they
are in the same room as the appliance.
•
Clothing or other flammable material should not be placed
on or near the appliance.
•
Do not place trash or other articles on the log set during
operation.
Page 4
•
•
Before installing in a solid fuel burning fireplace, the
chimney flue and firebox must be cleaned of soot,
creosote, ashes and loose paint by a qualified chimney
cleaner.
Do not allow fans to blow directly into the fireplace. Avoid
any drafts that alter burner flame patterns.
Do not use a blower insert, heat exchanger insert or other
accessory not approved for use with this appliance.
•
Installation and repair should be done by a QUALIFIED
SERVICE PERSON. The appliance should be inspected
before use and at least annually by a qualified service
person. More frequent cleaning may be required due to
excessive lint from carpeting, bedding materials, etc. It
is imperative that control compartments, burners and
circulating air passageways of the appliance be kept clean.
•
DO NOT put anything around the fireplace that will obstruct
the flow of ventilation air.
•
DO keep the appliance area clear and free from combustible
material, gasoline and other flammable vapors and liquids.
•
A yearly examination and cleaning of the venting system
of the solid-fuel burning fireplace must be performed by
a qualified agency.
•
DO make a periodic visual check of pilot and burners.
Clean and replace damaged parts.
•
DO NOT use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
35646-2-0617
IMPORTANT SAFETY INFORMATION
WARNING
Follow all gas leak check procedures in this manual, prior
to operation.
WARNING
Fuels used in gas or oil-fired appliances, and the products
of combustion of such fuels, contain chemicals known to
the State of California to cause cancer, birth defects, and/or
other reproductive harm. This warning is issued pursuant
to California Health & Safety Code Sec. 25249.6.
While this appliance is not in use, the gas must be turned off at
the gas supply.
DO NOT ATTEMPT TO DISCONNECT THE GAS OR ANY GAS
FITTING WHILE THIS APPLIANCE IS IN OPERATION.
NEVER leave the decorative gas log set unattended while in
operation.
NEVER allow children to operate this decorative gas log set.
NEVER place hands or fingers on the front edge of this decorative gas log set.
NEVER use liquid propane gas in a natural gas unit, or natural
gas in a liquid propane unit.
DO NOT use solid-fuel or lighter fluid in any decorative gas log
set.
Any safety screen or guard removed for servicing an appliance
must be replaced prior to operating the appliance.
PROPER CLEARANCES FROM COMBUSTIBLE
CONSTRUCTION AND MATERIALS MUST BE MAINTAINED
FROM ALL SIDES, TOP, AND BOTTOM OF THIS
APPLIANCE.
THIS APPLIANCE SHOULD NEVER BE PLACED NEAR ANY
COMBUSTIBLE SURFACE.
THIS APPLIANCE SHOULD NEVER BE PLACED UNDER
ANY COMBUSTIBLE CONSTRUCTION OR MATERIALS.
NEVER PLACE ANY COMBUSTIBLE MATERIAL WITHIN
TWENTY-FOUR INCHES (24”)FROM THE FRONT OF THE
FIREPLACE ENCLOSURE.
WARNING
The Commonwealth of Massachusetts requires that the
chimney flue damper, when used with decorative gas
log sets, be welded open or completely removed. In the
Commonwealth of Massachusetts, this appliance must be
installed by a licensed plumber or gasfitter.
WARNING
Improper installation, adjustment, alteration, service or
maintenance, can cause property damage, personal injury
or loss of life. Refer to the owner’s information manual,
provided with this appliance. Installation and service
must be performed by a qualified installer, service agency
or the gas supplier.
During manufacturing, fabrication, and shipping, various components of this appliance are treated with certain oils, films, or
bonding agents. These chemicals ARE NOT harmful, but may
produce annoying smoke and smells, as they are burned off,
during the initial operation of the appliance. This may possibly
cause headaches, and eye or lung irritation. This is a normal
and temporary occurrence. The initial break-in period should
last three to four hours. During this period, provide maximum
ventilation by opening a window or door, to allow odors to dissipate. Any odor remaining after this initial break-in period, will
be slight and will disappear with continued use.
35646-2-0617
Page 5
GENERAL INFORMATION
Qualified Installing Agency
Installation and replacement of gas piping, gas utilization equipment
or accessories and repair and servicing of equipment shall be performed only by a qualified agency. The term "qualified agency" means
any individual, firm, corporation or company which either in person
or through a representative is engaged in and is responsible for (a)
the installation or replacement of gas piping or (b) the connection,
installation, repair or servicing of equipment, who is experienced in
such work, familiar with all precautions required and has complied
with all the requirements of the authority having jurisdiction.
Commonwealth of Massachusetts: The installation must be
made by a licensed plumber or gas fitter in the Commonwealth
of Massachusetts.
The installation and the provisions for combustion and ventilation
air must conform with the National Fuel Gas Code, ANSI Z223.1/
NFPA54* Canadian Installation Code CAN/CGA B149.
*Available from the American National Standards Institute, Inc. 11
West 42nd St., New York, N.Y. 10018.
High Altitude Installation
When installing this unit at an elevation above 2000 feet (in the
United States) it may be necessary to decrease the input rating by
changing the existing burner orifice to a smaller size. Generally,
input should be reduced 4 percent for each 1000 feet above sea
level. However, if the heating value of the gas has been reduced,
this general rule may not apply. Check with local gas utility for proper
orifice size identification.
For Canadian high altitude applications, this appliance is suitable for
installation at elevations between 0 feet (0m) and 4,500 (1,370m)
without change.
When installing this unit at an elevation above 4500 feet (1,370m)
(in Canada), check with local authorities.
Consult your local gas utility for assistance in determining the proper
orifice for location.
FIREPLACE PREPARATION
• Turn off gas supply to fireplace or firebox.
• Have the fireplace floor and chimney professionally cleaned to
remove ashes, soot, creosote or other obstructions.
Have this cleaning performed annually after installation.
• Seal any fresh air vents or ash clean-out doors located on floor
or wall of fireplace. If not, drafting may cause pilot
outage or sooting. Use a heat-resistant sealant. Do not seal
chimney flue damper.
Installing Damper Clamp (Figure 2)
Remove all ashes or other debris from the fireplace. If the fireplace
is equipped with an ash dump be sure to seal the door with furnace
cement or high temperature silicone. Be sure to check the damper
for proper operation and verify that the flue passageway is open.
Attach damper clamp to the vent damper and tighten hold down bolt.
Place the clamp over the lip of the damper and tighten the hold
down bolt until the clamp is securely attached to the damper. This
will prevent the damper from accidentally closing.
Page 6
Figure 2
35646-2-0617
INTRODUCTION
Introduction
Always consult your local Building Department regarding regulations, codes or ordinances which apply to the installation of a
vented decorative gas log set in a solid-fuel burning fireplace.
This appliance is only for use with the type of gas indicated on
the rating plate.
Instructions to Installer
1. Installer must leave instruction manual with owner after
installation.
2. Installer must have owner fill out and mail warranty card
supplied with the fireplace.
3. Installer should show owner how to start and operate the
fireplace.
General Information
Any alteration of the original design, installed other than as
shown in these instructions or use with a type of gas not
shown on the rating plate is the responsibility of the person
and company making the change.
Important
All correspondence should refer to complete Model No., Serial
No. and type of gas.
NOTICE: During initial use of the ceramic logs and branches you
will detect an odor as the ceramic logs and branches are cured.
WARNING
ANY CHANGE TO THIS APPLIANCE OR ITS CONTROLS
CAN BE DANGEROUS. Improper installation or use of
the appliance can cause serious injury or death from fire,
burns, explosion or carbon monoxide poisoning.
BEFORE FULLY INSTALLING THE APPLIANCE
You must secure the gas burner to the fireplace floor. If not, the
entire unit may move when you adjust the controls. Movement
of unit may cause shifting of the gas logs which leads to sooting
and improper burning. Grate movement could cause a gas leak.
Special care is required if you are installing the unit into a
sunken fireplace. You must raise the fireplace floor to allow
access to gas log controls. This will insure adequate air flow
and guard against sooting. Raise the fireplace floor using
noncombustible materials.
Assembly Procedure:
1. Center the gas log unit in the fireplace or firebox. Make
certain the front feet of the grate sit inside the front edge of the
fireplace or firebox.
2. An anchor hole is provided in the two bottom side members of
the grate frame. After centering the grate correctly, mark the
hole positions on the fireplace/firebox floor. Drill two (2) 5/32"
diameter holes approximately 1-1/2" deep for masonry screws
or 1/8" hole for sheet metal screws.
3. Anchor the grate to the fireplace/firebox floor using the screws
provided. Refer to Figure 13.
Figure 13
Proper installation of the grate is essential to prevent any
movement of the gas logs and controls during operation.
35646-2-0617
Page 7
PRODUCT SPECIFICATIONS
NATURAL GAS
Gas Inlet Pressure
Max.
10.5”
Min.
7.0”
MINIMUM FIREPLACE DIMENSIONS
MASONRY BUILT FIREPLACES
Chimney Height Minimum of 10 Feet
Model
Gas
Type
Valve
Type
Orifice
Manifold
Pressure
(w.c.)
BTUH
Max.
Rate
AVL21
NAT
Manual
25
4.5”
75,000
AVL24
NAT
Manual
25
4.5”
75,000
AVL30
NAT
Manual
21
4.5”
90,000
MINIMUM FIREPLACE DIMENSIONS
MASONRY BUILT FIREPLACES
Chimney Height Minimum of 6 Feet
Log
Set Size
Rear
Width
A
Depth
B
Front
Width
C
Height
D
Minimum
Vent in
Sq. Inches
21
22
18
26
18
49
24
26
18
30
19
71
30
30
18
36
21
71
For Triple Burners without control valves (match-light) the fireplace
minimum front width above allows for centering the log set. When
adding valve kit to a Triple Burner, add 6 inches to minimum
fireplace width shown above.
NOTICE: Natural gas match throw sets may be used in some
areas. Check your local codes for this configuration.
Log
Set Size
Rear
Width
A
Depth
B
Front
Width
C
Height
D
Minimum
Vent in
Sq. Inches
21
22
18
26
18
49
24
26
18
30
19
71
30
30
18
36
21
71
For Triple Burners without control valves (match-light) the fireplace
minimum front width above allows for centering the log set. When
adding valve kit to a Triple Burner, add 6 inches to minimum
fireplace width shown above.
A
IDTH
W
EAR
R
HEIGHT
T
DEP
B
H
Page 8
NT
FRO
D
TH
WID
C
35646-2-0617
GAS SUPPLY
Check all local codes for requirements, especially for the size and
type of gas supply line required.
Recommended Gas Pipe Diameter
Pipe Length
Schedule 40 Pipe
Inside Diameter
Tubing, Type L
Outside Diameter
Nat.
L.P.
Nat.
L.P.
0-10 feet
0-3 meters
1/2”
12.7mm
3/8”
9.5mm
1/2”
12.7mm
3/8”
9.5mm
10-40 feet
4-12 meters
1/2”
12.7mm
1/2”
12.7mm
5/8”
15.9mm
1/2”
12.7mm
40-100 feet
13-30 meters
1/2”
12.7mm
1/2”
12.7mm
3/4”
19mm
1/2”
12.7mm
100-150 feet
31-46 meters
3/4”
19mm
1/2”
12.7mm
7/8”
22.2mm
3/4”
19mm
NOTICE: Never use plastic pipe. Check to confirm whether your
local codes allow copper tubing or galvanized.
NOTICE: Since some municipalities have additional local codes, it
is always best to consult your local authority and installation code.
Installing a New Main Gas Cock
Each appliance should have its own manual gas cock.
In the Commonwealth of Massachusetts the gas cock must be a
T handle type.
A manual main gas cock should be located in the vicinity of the unit.
Where none exists, or where its size or location is not adequate,
contact your local authorized installer for installation or relocation.
Compounds used on threaded joints of gas piping shall be resistant
to the action of liquefied petroleum gases. The gas lines must be
checked for leaks by the installer. This should be done with a soap
solution watching for bubbles on all exposed connections, and if
unexposed, a pressure test should be made.
Never use an exposed flame to check for leaks. Appliance must
be disconnected from piping at inlet of control valve and pipe
capped or plugged for pressure test. Never pressure test with
appliance connected; control valve will sustain damage!
A gas valve and ground joint union should be installed in the gas
line upstream of the gas control to aid in servicing. It is required by
the National Fuel Gas Code that a drip line be installed near the gas
inlet. This should consist of a vertical length of pipe tee connected
into the gas line that is capped on the bottom in which condensation
and foreign particles may collect.
The use of the following gas connectors is recommended:
—
—
ANS Z21.24 Appliance Connectors of Corrugated Metal Tubing
and Fittings
ANS Z21.45 Assembled Flexible Appliance Connectors of Other
Than All-Metal Construction
The above connectors may be used if acceptable by the authority
having jurisdiction. The Commonwealth of Massachusetts requires
that a flexible appliance connector cannot exceed three feet in length.
35646-2-0617
Figure 4
Pressure Testing of the Gas Supply System
1. To check the inlet pressure to the gas valve, a 1/8" (3.175mm)
N.P.T. plugged tapping, accessible for test gauge connection, must
be placed immediately upstream of the gas supply connection
to the appliance.
2. The appliance and its individual shutoff valve must be
disconnected from the gas supply piping system during any
pressure testing of that system at test pressures in excess of
1/2 psig (3.5 kPa).
3. The appliance must be isolated from the gas supply piping system
by closing its individual manual shutoff valve during any pressure
testing of the gas supply piping system at test pressures equal
to or less than 1/2 psig (3.5 kPa).
Attention! If one of the procedures results in pressures in excess
of 1/2 psig (14" w.c.) (3.5 kPa) on the appliance gas valve, it will
result in a hazardous condition.
Checking Manifold Pressure
Millivolt Natural gas models will have a manifold pressure of approximately 3.5" w.c. (.871kPa) at the pressure regulator outlet with
the inlet pressure to the pressure regulator from a minimum of 4.5"
w.c. (1.120kPa) for the purpose of input adjustment to a maximum
of 10.5" w.c. (2.615kPa). Manual Natural gas models will have
a manifold pressure of approximately 4.5" w.c. (1.12kPa) at the
pressure regulator outlet with the inlet pressure to the pressure
regulator from a minimum of 7.0" w.c. (1.74kPa) for the purpose of
input adjustment to a maximum of 10.5" w.c. (2.615kPa).
Manual
NOTICE: A test gage connection is located downstream of the gas
appliance pressure regulator for measuring gas pressure. The connection is a 1/8 inch 3mm) N.P.T. plugged tapping.
Millivolt
NOTICE: The gas control is equipped with a captured screw type
pressure test point, therefore it is not necessary to provide a 1/8"
test point up stream of the control.
Page 9
INSTALLATION
NOTICE: Installation can be made easier if two or more people
cooperate in locating and installing the unit.
LOCATING THE UNIT
This appliance must be installed only in a solid-fuel burning
fireplace, which contains a working flue, and is constructed of
non-combustible materials.
IMPORTANT
Before installing this appliance, have the fireplace and chimney
professionally cleaned to remove any ashes, soot, creosote, or
other obstructions. Perform this cleaning annually after installation.
IMPORTANT
For units with valve applications, complete pilot placement and
gas train assembly before you place the unit into the fireplace.
IMPORTANT
Seal any fresh air vents or ash clean-out doors located on the
floor or wall of the fireplace. If this is not performed, drafting may
cause pilot outage or sooting. Use a heat-resistant sealant. DO
NOT seal the chimney flue damper.
WARNING
Gas supply system must be installed in accordance with
the U.S. National Fuel Gas Code. This appliance and its individual shut off valve must be disconnected from the gas
supply piping system during any system pressure test in
excess of 1/2 PSI (3.5 KPA). Use a system manual shut off
valve to shut off the gas supply to this gas appliance before
continuing with installation procedures.
SET UP AND ASSEMBLY
Your Advantage Decorative Gas Log Hearth Kit comes ready for
gas assembly connection particular for use in your area.
IMPORTANT
BEFORE YOU BEGIN - Audit the gas pressure at the fireplace
stub to insure proper minimum gas pressure (see the specifications beginning on page 6 of this manual).
IMPORTANT
BEFORE YOU BEGIN - Insure that the firebox meets the minimum specifications of the appliance (see the specifications beginning on page 6 of this manual).
IMPORTANT
This appliance when first installed may produce unpleasant
odors; these will gradually diminish.
IMPORTANT
Decorative Gas Log Sets are shipped with the appropriate gas
connections for each type of gas (Natural Gas). If you have purchased an inappropriate unit for your application, contact your
retailer, installer or the Customer Service Center.
TOOLS NEEDED
2 Adjustable Wrench (at least one of which has a range of 3/4”
for gas fittings)
2 Adjustable Pipe Wrenches
1 3/8” Nut Driver or Socket (for damper clamp)
WARNING
When installing the appliance, DO NOT obstruct the flow of
combustion and ventilation air.
Figure 5 - Advantage Burner Pan with Natural Gas Millivolt
Control Valve - Front & Rear View
Page 10
35646-2-0617
INSTALLATION
BEGINNING INSTALLATION
1. Remove all contents from the burner shipping container (Box
One).
2. Check the contents of the shipping container against the shipping and packing list or the parts list in this manual. Report
any missing or damaged parts to your retailer.
3. Remove any and all protective wrapping from the appliance.
4. TURN OFF THE GAS SUPPLY SYSTEM.
5. Place the fireplace damper in the fully open position and
install the damper clamp over the lip of the damper (the
damper must be in a fully open position any time that
this appliance is in operation). Using a 3/8” nut driver
or socket and turning in a clockwise direction, tighten the
damper clamp bolt until the clamp is secure. The damper
clamp must be in place to maintain the minimum permanent vent opening. See the chart “Minimum Fireplace Dimensions” on page 6 for correct venting. Notice: The State of Massachusetts requires that the chimney flue damper, when used with decorative gas log sets, be
welded open or completely removed.
6. Using two adjustable pipe wrenches (one wrench on the gas
stub, and one wrench on the fitting), remove the existing cap
or gas jet assembly from the gas stub in the fireplace by turning the wrench on the gas cap in a counterclockwise direction.
7. Clean the pipe threads on the gas stub using either a wire
brush or steel wool. Apply Teflon tape or pipe dope to the
steel fittings before making any connection.
Notice: All gas connections (except for brass to brass) require
Teflon tape or pipe dope.
FOR EMBER BURNER INSTALLATIONS
1. Place the burner upside down with the grate tines facing you,
on the floor outside of the fireplace.
2. Using an adjustable wrench, and turning in a counter-clockwise direction, remove the ember burner gas feed plug. See
Figure 7.
3. Apply Teflon tape or pipe dope to the 3/8” NPT base (the large
end) of the compression fitting.
4. Using an adjustable wrench, and turning in a clockwise direction, install the compression fitting into the ember burner gas
feed (where the plug was removed in Step 2). See Figure 8.
5. Slide the compression fitting hex cap, threads facing out, over
the end of the ember burner pipe.
6. Slide the compression ring over the end of the burner pipe.
Figure 9
7.
8.
Place the ember burner pipe, PORT HOLES DOWN or facing
the floor, into the compression fitting, on the end of the ember
burner gas feed. See Figure 9.
Using two adjustable wrenches, one to hold the compression
base and the other turning in a clockwise direction, install the
ember burner into the ember burner gas feed. See Figure 10.
Figure 10
Figure 11
FOR MATCH THROW INSTALLATIONS, CONTINUE WITH THE
NEXT THREE STEPS IN THE SECTION “FOR EMBER PAN INSTALLATION.”
FOR VALVE/PILOT INSTALLATIONS, GO TO THE SECTION
“FOR VALVE/PILOT INSTALLATIONS” ON PAGE 8, AND THEN
RETURN TO THE SECTION “FOR EMBER PAN INSTALLATIONS.”
Figure 8
35646-2-0617
Page 11
INSTALLATION
FOR EMBER BED INSTALLATIONS
1. Place the burner in the upright position.
2. Insert the bottom lip of the ember burner pan under the ember
burner. See Figure 12.
3. Push the ember burner pan backwards, towards the main
burner, snapping the top of the ember burner pan beneath the
grate support. See Figure 13.
FOR MATCH THROW INSTALLATIONS, GO TO THE SECTION
“FOR MATCH THROW INSTALLATIONS ON PAGE 7.
FOR VALVE/PILOT INSTALLATIONS, GO TO THE SECTION
“FOR VALVE/PILOT INSTALLATIONS” ON PAGE 8.
Figure 12
Figure 13
Page 12
35646-2-0617
FINAL SET UP
WARNING
3.
Place the lava rock (cinders) around the burner assembly.
Failure to position the parts in accordance with all included pictures, diagrams and drawings, or failure to use only
parts specifically approved with this appliance may result
in property damage or personal injury.
1.
Pour the provided glass over each burner filling the burner
pans. The glass should follow the slope of each burner pan,
covering each burner completely.
Figure 37
WARNING
Apply loose material (embers and lava rock [cinders]) per
instruction manual. DO NOT apply extra material not supplied with this appliance. All previously applied loose material (embers) must be removed prior to reapplication.
Figure 35
2.
Spread the glowing embers over the ember burner.
CAUTION
DO NOT place glowing embers, sand, rockwool mix, or lava
rock (cinders) in the area of the safety pilot assembly.
STOP!
Refer to the log set up instructions packaged with your Decorative Gas Logs (Box Two).
4.
5.
Figure 36
35646-2-0617
6.
7.
8.
Remove all contents from the Decorative Gas Log shipping
container (Box Two).
Check the contents of the shipping container against the
shipping and packing list or the parts list in this manual.
Report any missing or damaged parts to your retailer.
Remove any and all protective wrapping from the gas logs.
Arrange the decorative gas logs on the grate.
When you have completed setting up the logs, proceed to
the operation section, on page 15 for Match Throw Units,
and page 16 for units with gas control valves.
Page 13
OPERATION
WARNING
Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect
the appliance and replace any part of the control system
and any gas control that has been under water.
All units with gas control valves must be lit by a Safety Pilot.
For standard units, the pilot is located at the right, rear, center
of the unit.
Follow these instructions exactly when lighting the appliance.
BEFORE LIGHTING, smell around the appliance area for gas. Be
sure to smell next to the floor, as L.P. gas is heavier than air and
will settle to the floor. Use only your hand to rotate the gas control
knob. Never use tools. If the knob will not turn by hand, do not try
to repair it; call a qualified service technician or installer. Force or
attempted repair may result in a fire or explosion.
WARNING
All gas burning appliances produce smoke and carbon monoxide gas during operation. These fumes can be harmful if the
appliance is used in any other than a fully vented fireplace.
WARNING
A fireplace screen must be in place when this appliance is
in operation. Unless other provisions for combustion air
are provided, the screen shall have an opening(s) for introduction of combustion air.
WARNING
When this decorative gas appliance is used in a fireplace
equipped with a combustion air kit and glass doors, the glass
doors should remain open during log set operation. This will
maximize the radiant heat provided to the surrounding area,
and minimize overheating of any valve installation. The glass
doors may be closed when the log set is not in use.
MAINTENANCE & SERVICE
The Decorative Gas Log Set should be thoroughly inspected on a
regular basis at least once a year by a qualified installer.
At the beginning of each season, the system should be checked
as follows:
1. Check the chimney flue or vent pipe to make sure that the
flue is drawing properly, and that any vent pipe connections
are tight.
2. Check to see that there are no blockages at the chimney or
vent termination.
3. Check for creosote and soot build-up in chimney and/or
vents and clean if necessary.
4. Inspect the pilot and burners (if applicable).
SOOTING
Some sooting of your log set is normal, adding to the appearance
of burned wood. If excessive sooting accumulates, clean the logs
using either of the following options::
A. While the logs are burning and hot, spray the logs with
clean water. The soot will lift off and burn off.
B. When the logs are cold, brush the soot off with a stiff
brush. Do not use water or soot cleaners at the same
time as a brush.
The burner system has been adjusted for proper operation at the
factory. No adjustment is necessary, other than altitude de-rate or
pilot flame.
NEVER enlarge valve orifices or burner ports.
CLEANING AND SERVICING
Keep the control compartment, logs and burner area surrounding
the logs clean.
THE LOGS CAN GET VERY HOT— HANDLE ONLY WHEN COOL.
Always keep the appliance area clear and free from combustible
materials, gasoline, and other flammable vapors and liquids.
Never obstruct the flow of combustion and ventilation air. Keep the
front of the appliance clear of all obstacles and materials.
Page 14
INSPECTING VENTING SYSTEM
A vented fireplace venting system is designed and constructed
to develop a positive flow adequate to remove flue gases to the
outside atmosphere.
Any foreign objects in the venting system, may cause spillage of
the flue gases into the room.
Periodic examination and/or cleaning of the venting system of the
solid-fuel burning fireplace must be done by a qualified service
person. Visually inspect the damper and flue area for excessive
soot build-up. This soot (carbon) may be removed by brushing with
a soft bristle brush.
35646-2-0617
APPLIANCE SERVICE HISTORY
Date
35646-2-0617
Dealer Name
Service Technician Name
Service Performed/Notes
Page 15
TROUBLESHOOTING
PROBLEM OBSERVED
POSSIBLE CAUSE
CORRECTIVE MEASURE
Gas odor during setup
Gas Leak
See “What to do if you smell gas” Pages 4 - 5.
Check all gas connections
Gas odor before first ignition
Gas Leak
See “What to do if you smell gas” Pages 4 - 5.
Check all gas connections
No gas to pilot
Make sure gas is on, in pilot position
Thermocouple not hot
Depress valve knob for at least 1 minute
Improper pilot flame adjustment
See Pilot Characteristics - adjust flame
Loose connections on the thermocouple
Check gas connections
Faulty pilot or thermocouple
Replace Safety Pilot
Faulty valve
Replace Valve
Low gas pressure
Check gas supply pressure
Clogged or dirty burner ports
Clean burner ports
Blocked orifice
Check orifice opening
Faulty valve
Replace valve
Low gas pressure
Check gas supply pressure
Clogged or dirty burner ports
Clean burner ports
Blocked orifice
Check orifice opening
Faulty pilot or thermocouple
Replace safety pilot
Faulty valve
Replace valve
Low gas pressure
Check gas supply pressure
Faulty valve
Replace valve
Faulty pilot or thermocouple
Replace Safety pilot
Clogged or dirty burner ports
Clean burner ports
Low gas pressure
Check gas supply pressure
Not enough fresh air for pilot
Open door or window - ventilate
Faulty valve
Replace valve
Faulty pilot or thermocouple
Replace safety pilot
Clogged or dirty burner ports
Clean burner ports
Remote control overheating
Move away from flame
Remote control batteries failing
Replace batteries
Incorrect gas supply or pressure
Check gas supply pressure
Blocked orifice
Check orifice opening
Clogged or dirty burner ports
Clean burner ports
Faulty valve
Replace valve
High altitude
Adjust orifice size for altitude
Blocked orifice
Check orifice opening
Clogged or dirty burner ports
Clean burner ports
Low gas pressure
Check gas supply pressure
Vapors from paint, hair spray, glues, etc.
Ventilate room
Initial burn-off of manufacturing chemicals
Ventilate room
Vapors from manufacturing chemicals
Ventilate room
Logs curing
See “Curing of Refractory Logs”
Air in gas line
Bleed lines
Control knob not in fully open position
Open control knob to full position
Spiral gas flex line
Replace gas feed line
Pilot will not ignite, or will not stay lit
Delayed ignition
Burner does not light but pilot
remains on
Burner lights but does not stay lit
while pilot remains on
Burner & pilot light but will not stay
on
Incorrect burner flame
Backfire of burner
Appliance produces unwanted
odors
Logs appear to smoke
Whistle noise from appliance
Page 16
35646-2-0617
EXPLODED VIEW & PARTS LIST
1
2
3
4
6
5
7
8
9
10
11
12
13
INDEX NO
PART NO
DESCRIPTION
AVL21
AVL24
AVL30
1
R12114
R12114
R12114
Clip - Left
2
R12115
R12115
R12115
Clip - Right
3
R12104
R12105
R12106
Triple Burner Assembly
4
R12047
R12047
R12224
Orifice
5
R12055
R12055
R12055
Orifice Holder
6
R12083
R12083
R12083
Flexline
7
R12162
R12163
R12164
Ember Burner Pan
8
R12116
R12116
R12116
Compression Fitting
9
R12157
R12158
R12159
Ember Burner
10
R2809
R2809
R2809
Damper Clamp
Rockwool Mix
11
R12057
R12057
R12057
12
11788
11788
11788
13
R11769
R11769
R11769
Decorative Rock
Crushed Glass
N/S - NOT SHOWN
35646-2-0617
Page 17
MASTER PARTS DISTRIBUTOR LIST
To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.
com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the
nature of the problem with the unit.
To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below.
This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.
Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original
Equipment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.
Dey Distributing
1401 Willow Lake Boulevard
Vadnais Heights, MN 55101
F. W. Webb Company
200 Locust Street
Hartford, CT 06114
Phone: 651-490-9191
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater, Hearth and Grills
Phone: 860-722-2433
Toll Free: 800-243-9360
Fax: 860-293-0479
Toll Free Fax: 800-274-2004
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater, Hearth and Grills
East Coast Energy Products
10 East Route 36
West Long Branch, NJ 07764
Phone: 732-870-8809
Toll Free: 800-755-8809
Fax: 732-870-8811
Website: www.eastcoastenergy.com
Parts: Heater, Hearth and Grills
HOW TO ORDER REPAIR PARTS
Parts Not Under Warranty
Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distributors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the
service person/dealer.
Warranty Parts
Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for
warranty parts.
All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number and Serial Number from the
name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the following illustration and part list. Be sure to give all this information . . .
Appliance Model Number
Part Description
Appliance Serial Number
Part Number
Type of Gas - Natural________________________________________________________
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.
Shipments contingent upon strikes, fires and all causes beyond our control.
Page 18
35646-2-0617
WARRANTY
Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the periods specified
below. Hearth products must be installed by a qualified technician and must be maintained and operated safely, in accordance with the
instructions in the owner’s manual. This warranty applies to the original purchaser only and is not transferable. All warranty repairs must
be accomplished by a qualified gas appliance technician.
Limited Lifetime – Refractory Logs
Should any part fail because of defective workmanship or material during the normal life of this product, Empire will repair or
replace at Empire’s option.
Limited Five-Year Parts Warranty – Burners, Grates, Ceramic Fiber Logs
Should any part fail because of defective workmanship or material within five years from the date of purchase, Empire will repair
or replace at Empire’s option.
Limited Two-Year Parts Warranty – Valves
Should the valve fail because of defective workmanship or material within two years from the date of purchase, Empire will repair
or replace at Empire’s option.
Limited One-Year Parts Warranty – Remote Controls, Accessories, and Parts
Should any remote control, thermostat, accessory, or other part fail because of defective workmanship within one year from the
date of purchase, Empire will repair or replace at Empire’s option.
Duties of the Owner
The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the
appliance. A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty
period. Ready access to the appliance for service.
What Is Not Covered
Damages that might result from the use, misuse, or improper installation of this appliance.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
Claims that do not involve defective workmanship or materials.
Unauthorized service or parts replacements.
Removal and reinstallation cost.
Inoperable due to improper or lack of maintenance.
How To Get Service
To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer
with the model number, serial number, type of gas, and purchase verification. The installing dealer is responsible for providing
service and will contact the factory to initiate any warranted parts replacements. Empire will make replacement parts available
at the factory. Shipping expenses are not covered.
If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department,
Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to info@empirecomfort.com with
“Consumer Relations” in the subject line.
Your Rights Under State Law
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
35646-2-0617
Page 19
Empire Comfort Systems Inc.
Belleville, IL
If you have a general question
about our products, please e-mail
us at info@empirecomfort.com.
If you have a service or repair
question, please contact your dealer.
www.empirecomfort.com
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