D250 User Guide AUTOMOTIVE DIGITAL VIDEO RECORDER WHAT'S INCLUDED WINDSHIELD BRACKET D250 Car Charger DC POWER CORD USB CABLE USER GUIDE Welcome Thank you for choosing a Whistler product. We are dedicated to providing products that represent both quality and value. Please read the user guide carefully before using this product. If you have additional questions, call toll free Customer Service Representative 1-800-531-0004 Monday - Friday • 8:00 am - 5:00 pm CT or visit our website www.whistlergroup.com 2 PRODUCT INTRODUCTION Features 5 1 7 11 12 13 9 10 14 2 3 15 4 16 8 6 1. 2. 3. 4. 5. 6. 7. 8. 9. Lens with CPL Filter Speaker LCD Display Microphone Bracket Mount USB Jack Status LED Mini HDMI Jack OK Button 10. 11. 12. 13. 14. 15. 16. 3 Mode Button Power Button Up / Lock Button Menu Button Down / Microphone Button Micro SD Card Slot Reset Button FEATURE DESCRIPTION 1. Camera Lens with CPL Filter – 170º wide-angle lens with a Circular Polarization Lens (CPL) filter to minimize glare. 2. Speaker – Provides audio for playback and device tones. 3. LCD Display – To view photo and video. 4. Microphone – Audio receiver for video recording. 5. Bracket Mount – Includes windshield bracket attachment. 6. USB Jack – Allows PC interface to access micro SD card, PC camera and charge the battery. 7. Mini HDMI Jack – Provides connection to HDMI monitor, (not included). 4 FEATURE DESCRIPTION 10. Mode – Press to switch modes: Video, Camera, Play back. 11. Power Button – Press and hold to power ON/OFF. Can also be briefly pressed during operation to temporarily put display into screen saver. 12. Up/Lock Button – In menu allows scrolling of menu items. Press while in record mode to lock current file. When in camera mode press to zoom in. 13. Menu Button – Press button once to display setting for video or camera settings. Press button twice to display general settings. 14. Down/Microphone Button – In menu, allows scrolling of menu items. In record mode press to mute video audio. In camera mode press to zoom out. 15. Micro SD Card Slot – Slot for memory card. 16. Reset Button – Using a small pin, push in to reset the device. 5 OPERATIONS Designed exclusively for motor vehicles operating at 12 or 24 volts DC. Inserting a micro SD Card Before initial use, insert a micro SD card (We suggest at least an 8GB, Class 10 minimum, up to 32GB.) NOTE: Turn Dash Cam off before inserting or removing the micro SD card. 6 OPERATIONS Installing the Windshield Bracket The included windshield bracket securely places the Dash Cam onto the vehicle’s windshield. Follow the procedure below to secure the bracket: 1. Slide the collar into the bracket mounting point on top of the Dash Cam. 2. If applicable, remove protective film from the suction cup. 3. Clean the selected area of the windshield for mounting using a quality glass cleaner. 4. Press the bracket onto the windshield. To secure the suction cup press the locking tab toward the windshield. 5. Loosen the knob on the bracket to adjust the angle of the Dash Cam. Tighten knob securely to secure the Dash Cam position. STEP 1 Adjustable Knob STEP 4 STEP 5 Slide Collar 7 OPERATIONS Power Connection in Vehicle 1. Plug the mini USB end of the vehicle power cord into the USB jack of the Dash Cam. 2. Insert the other end of the power cord into the vehicle’s lighter socket / power port. NOTE: Unit will automatically turn on and start recording when power is applied. It will turn off when power is removed. STEP 2 STEP 1 Power ON/OFF Power On: Press and hold to turn on. Blue Status LED illuminates. Power Off: Press and hold to turn off. NOTE: The unit will automatically power OFF when power is removed. 8 OPERATIONS Initial Settings Date & Time Setting 1. Once connected with car charger, the device will start power ON and start recording. Press the OK button to switch into standby mode. 2. Press the MENU button twice to enter General Settings. Press to select Date/Time. Press OK to enter into setting. 3. Press or to choose the specific number, press OK to enter into next setting. Once finished with settings, press MENU button to return to General Settings. MENU Settings There are 3 available levels; Video Playback . , Camera , and NOTE: Video or Camera menus have different option selections. Use the MODE (M) button to select the correct level. 4. Press the menu button to see available settings. 5. Press the or to scroll through the settings. 6. Press OK to make a selection. 9 OPERATIONS Recording or Review a Video or Image Recording Video 1. Power on: Press and hold to turn on Dash Cam. 2. The icon is shown in the top left corner with a blinking red dot when recording. Press OK to stop recording if desired. NOTE: When powered externally the Dash Cam will automatically be in Video Record mode and begin recording after initial power ON. Wide Dynamic Range G-Sensor Video Mode Video Segmentation Time Video Time Remaining Video Resolution Exposure Compensation Internal Memory SD Card Icon will show when installed Microphone Date Time 10 (Charging Shown) Recording Image 1. Take Picture: Press MODE (M) button. Camera icon will be displayed in upper left corner. 2. Press OK to take an image. Camera Mode Picture Count Exposure Compensation Video Resolution Auto White Balance Internal Memory SD Card Icon will show when installed (Charging Shown) 11 OPERATIONS Review 1. Press MODE (M) to enter review screen. 2. Use or to highlight a file. Press OK to select it. 3. Press OK again to play a video. Use OK to pause the video. 4. After video ends, press or to select another file. 5. When in this mode press MENU Delete, Protect or Slide Show. 6. Press MODE (M) to exit review mode. Playback Mode to select File Number Video Resolution Video Time Date (Charging Shown) Review Options 12 OPERATIONS USB Settings – Connect the unit to a computer using the USB cable included. Two options are available. Use or and OK buttons to select an option. Mass Storage – In this mode the recorded files can be accessed directly from the micro SD card installed into the Dash Cam. They can be viewed directly from the card or transferred to the computer for storage. PC Camera – In this mode the Dash Cam can be selected from a computer as an attached USB device and used as a webcam (additional drivers may be required and are not included). View DVR Screen on TV or Monitor – Simply plug in a compatible HDMI cable into the mini HDMI jack and to an HDMI input on a TV or video monitor for larger viewing. NOTE: The unit is intended to be used with an external power source with either cord included. 13 OPERATIONS Special Functions • G-sensor function - If a sudden shock is detected (such as in an accident) the video segment recorded is protected from being overwritten. • Seamless loop recording - Allows camera to record over oldest video when the micro SD card is full. • Mini HDMI output jack - Provides connection to HDMI monitor, (not included). • Screen saver mode - When enabled will minimize night time distraction by turning off screen after a specified amount of time, while still recording. • Wide Dynamic Range (WDR) - When enabled enhances details to the shadows of the image. • Lens with CPL filter - The CPL filter can reduce/ remove reflections from non-metallic surfaces like water and glass. With this filter, color saturation can be improved significantly especially outdoors. 14 CPL FILTER The included CPL filter will help to reduce dashboard reflections which can otherwise inhibit details in some scenes. Initial adjustment of the CPL filter is necessary. Place an object on your dashboard and aim the camera at the windshield where the object reflection is visible. Rotate the outer ring of the CPL filter until the reflection viewed in the display has been reduced/removed. Below is an example of the reduction in glare and reflection when using the CPL filter. not adjusted CPL filter adjusted CPL filter 15 TROUBLESHOOTING Can’t record or take photo Confirm that the micro SD card is of proper class (class 10 min.) and has available capacity. Unit doesn’t work with my SD Card If the unit does not recognize the card, remove the SD card and insert it again. If still not recognized, the SD card may be damaged or the device does not support this type of memory card. Try another memory card. (SanDisk recommended) “files error” appears during replay Uncompleted files due to micro SD card storage error. Reformat or replace card. Video or Photo unclear Check lens for fingerprints, protective film or other obstruction. Use a soft cloth to clean lens. Black image when recording sky or water scene Scenes with large contrast can influence the automatic exposure function of the unit. Adjust Exposure setting in the Global menu settings to correct image. Cross stripe interference in image This is caused by incorrect “Light Frequency“ setting. Check setting for 50Hz or 60Hz in MENU Settings. 16 TROUBLESHOOTING Reset Operation can be restored by pushing the reset button. NOTE: There are no user serviceable parts inside. Do not open product. Use and Care 1. This unit does not use a Touch Screen to control its functions! Do not touch screen with any objects as damage to screen may occur. 2. Do not leave unit in direct sunlight for extended periods of time, especially in a vehicle. 3. Avoid using the unit in dusty and damp environments. 17 SPECIFICATIONS Specifications are subject to change without notice. Features HD camera, FHD video recording Unit Dimensions HxWxD 65.3 x 45 x 37.4 mm (2.6" x 1.8" x 1.5") Unit Weight 145 g (5.11 oz) LCD Screen Size 1.5” LCD Zoom 4X Digital Resolution 1080FHD 1920*1080 @30fps HD 720P 1280*720 @ 30fps Files Format MOV Loop Recording 1 MIN. / 2 MIN. / 3 MIN. Frequency 50Hz / 60Hz Motion Detection Off/On Record Audio Off/On Date Stamp Off/On 18 SPECIFICATIONS G-Sensor Off, Low Sensitivity, Medium Sensitivity, High Sensitivity Screen Saver Off / 30 Seconds / 1 Minute / 2 Minutes Photo JPEG Lens 170º 6 Glass Lens Memory Micro SD card – C10MIN/ 32GB Max USB Mini USB port Backup Power Super Capacitor Operating Temperature Range -10° ~ 60°C (14° ~ 140°F) @ Humidity of 10% - 80% 19 MENU OPTIONS Video resolution: 1080FHD 1920 x 1080 / 720P 1280 x 720 / WVGA 800 x 480 / VGA 640 x 480 Loop recording: 1 Minute / 2 Minutes / 3 Minutes WDR: OFF / ON Exposure: -2.0 -- +2.0 Motion detection: OFF / ON Record audio: OFF / ON Date stamp: OFF / ON G-sensor: OFF / Low Sensitivity / Medium Sensitivity / High Sensitivity Plate Number: OFF / ON System Settings Date/Time: 2018/01/01 00:00:00 Year / month / day Beep Sound: OFF / ON Language: English / Dutch / Spanish / French / Chinese / Italian / Portuguese / Japanese / Korean Frequency: 50Hz / 60Hz Screen Saver: OFF / 30 Seconds / 1 Minute / 2 Minutes Format: Cancel / OK Default setting: Cancel / OK Version: ************** Playback Options Delete: Delete current / Delete all Protect: Lock current / Unlock current / Lock all / Unlock all Slide Show: 2 Seconds / 5 Seconds / 8 Seconds 20 WARRANTY INFORMATION Consumer Warranty This Whistler product is warranted to the original purchaser for a period of one (1) year from the date of original purchase against all defects in materials and workmanship, when purchased from an authorized Whistler retailer. This limited warranty is void if the unit is abused, misused, modified, installed improperly, or if the housing and/or serial numbers have been removed. There are no express warranties covering this product other than those set forth in this warranty. All express or implied warranties for this product are limited to one (1) year. Whistler is not liable for damages arising from the use, misuse, or operation of this product including but not limited to loss of time, inconvenience, loss of use of your product or property damage caused by your product or its failure to work, or any other incidental or consequential damages including personal injury. DO NOT RETURN ITEM TO STORE WHERE PURCHASED FOR WARRANTY INFORMATION, CONTACT WHISTLER CUSTOMER SERVICE AT 1-800-531-0004 Representatives are available to answer your questions Monday – Friday 8:00 a.m. to 5:00 p.m. CT 21 WARRANTY INFORMATION Service Under Warranty During the warranty period, defective units will be repaired or replaced (with the same or a comparable model), at Whistler’s option, without charge to the purchaser when returned prepaid, with dated proof of purchase to the address below. Units returned without dated proof of purchase will be considered out-of-warranty and therefore are not covered by the described Limited Warranty. (Refer to Service Out-of-Warranty section.) 1. Due to the specialized equipment necessary for testing Whistler products, there are no authorized service centers other than Whistler. When returning a unit for service under warranty, please follow these instructions: 2. Ship the unit in the original carton or in a suitable sturdy equivalent, fully insured, with return receipt requested to: Whistler Repair Dept. 1412 South 1st St. Rogers, AR 72756 Please allow 3 weeks turnaround time. IMPORTANT: Whistler will not assume responsibility for loss or damage incurred in shipping. Therefore, please ship your unit insured with return receipt requested. CODs will not be accepted! 22 WARRANTY INFORMATION 3. Include with your unit the following information, clearly printed: • Your name and physical street address for shipping (no PO Boxes), a daytime telephone number, and an email address (if applicable). • A detailed description of the problem (e.g.,“device will not power ON”). • A copy of your dated proof of purchase or bill of sale. 4. Be certain your unit is returned with its serial number. Units without serial numbers are not covered under warranty. IMPORTANT: To validate that your unit is within the warranty period, make sure you keep a copy of your dated proof of purchase. For warranty verification purposes, a copy of your dated store receipt must accompany any Whistler product sent in for warranty work. Service Out-Of-Warranty Units will be repaired at “out-of-warranty” service rates when: • • • • The unit’s original warranty has expired. A dated proof of purchase is not supplied. The unit has been returned without its serial number. The unit has been misused, abused, modified, installed improperly, or had its housing removed. 23 WARRANTY INFORMATION The minimum out-of-warranty service fee for your Whistler DVR Camera is $50.00 (U.S.). If you require out-of-warranty service, please return your unit as outlined in the section “Service Under Warranty” along with a cashier’s check or money order in the amount of $50.00. Payment may also be made by MasterCard, VISA or American Express. Personal checks are not accepted. In the event repairs cannot be covered by the minimum service fee, you will be contacted by a Whistler technical service specialist who will outline options available to you. IMPORTANT: When returning your unit for service, be certain to include a daytime telephone number and an email address (if applicable). Customer Service If you have questions concerning the operation of your Whistler product, or require service during or after the warranty period, please call Customer Service at 1-800-531-0004. Representatives are available to answer your questions Monday - Friday from 8:00 a.m. to 5:00 p.m. (CT) or visit the FAQ at www.whistlergroup.com. 24 25 26 27 CORPORATE HEADQUARTERS 1716 SW Commerce Dr. Ste. 8 Bentonville, AR 72712 Toll Free (800) 531-0004 TEL (479) 273-6012 www.whistlergroup.com CUSTOMER RETURN CENTER 1412 South 1st St. Rogers, AR 72756 Email: email@example.com P/N 03B18 © 2018 The Whistler Group, Inc.
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