KoldFront | PAC10013CBL | Owner Manual | Koldfront PAC10013CBL Large Room Cools Up To 350 Square Foot 110-120V Portable Air Conditioner Owner Manual

Koldfront PAC10013CBL Large Room Cools Up To 350 Square Foot 110-120V Portable Air Conditioner Owner Manual
Portable Air Conditioner
PAC10013CBL / PAC10013HBL
Owner’s Manual
For more information on other great EdgeStar products on the web, go to https://www.edgestar.com
To use the EdgeStar self-diagnostic tool, go to https://support.edgestar.com
V2.0 - 03132019
Important Safety Information
Improper handling can cause serious damage to the appliance and / or to the user.
This portable air conditioner is not intended for use by children. Children should be supervised to
ensure that they do not play with this product.
Improper handling can cause serious damage to the appliance and/or to the user. Please read
Electrical
Safety
the following
safety information.









This unit is designed for indoor use only.
Do not use the unit in extremely humid or wet environments.
Do not wet the housing or control panel.
Do not pull the unit by the cord.
Always turn the unit off and unplug it from the socket when cleaning.
Unplug the unit if it is not going to be used for a long period of time.
Do not operate the unit with a damaged plug or loose socket.
Use only the correct power supply with appropriate amperage.
If the power cord is damaged, it must be replaced by the manufacturer, a service agent, or a qualified
technician.
Do not remove any part of the casing unless instructed to do so by an authorized technician.

General Safety




This portable air conditioner is not intended to be used by children.
Do not allow children to play with the controls or drop any objects into the air outlets or vents.
Do not place objects or let any person sit on top of the unit.
Only use in the upright position on a flat, level surface and provide at least 12 inches of clearance
from any walls or objects.
Route the power cord carefully to avoid a tripping hazard.
This unit is intended for domestic use only. Do not use the portable air conditioner for industrial or
commercial use. Any other use may invalidate the warranty.


i
Operation of Safety Plug
Note: Electrical products should not be disposed of with household waste. Please contact
your local recycling center for more information about how to recycle electronic waste.
Your portable air conditioner is supplied with a Leakage-Current Detection and Interruption
(LCDI) safety plug. This device provides protection to reduce the risk of fire due to arcing faults in
the power supply cord. Before using your portable air conditioner, follow the instructions below to
ensure that the LCDI plug is working properly:
1. Plug the power cord into a grounded outlet.
2. Press the TEST button on the LCDI plug. This should trip the plug and cut the power to the air
conditioner. If the plug does not trip and you are able to turn on the unit, please contact
EdgeStar support.
DO NOT USE YOUR PORTABLE AIR CONDITIONER IF THE TEST FAILS.
Press the RESET button to start using your air conditioner.
DO NOT use the TEST and RESET buttons as an ON / OFF switch.
ii
Table of Contents
IMPORTANT SAFETY INFORMATION .......................................................................................................................... I
OPERATION OF SAFETY PLUG .................................................................................................................................. II
TABLE OF CONTENTS ................................................................................................................................................ III
INTRODUCTION............................................................................................................................................................. 1
PARTS IDENTIFICATION .............................................................................................................................................. 2
Front View .................................................................................................................................................................... 2
Back View .................................................................................................................................................................... 2
WINDOW KIT INSTALLATION INSTRUCTIONS .......................................................................................................... 3
Preparations for Installing the Window Kit ................................................................................................................... 3
Installation .................................................................................................................................................................... 4
CONTROL PANEL OPERATION ................................................................................................................................... 6
Using the Control Panel ............................................................................................................................................... 7
USING THE REMOTE CONTROL ............................................................................................................................... 10
Installing the Batteries ............................................................................................................................................... 11
ENERGY SAVING GUIDE ............................................................................................................................................ 11
MAINTENANCE............................................................................................................................................................ 12
Cleaning the Unit ....................................................................................................................................................... 12
Cleaning the Pre-filter ................................................................................................................................................ 12
Preparation for Storage ............................................................................................................................................. 13
ERROR CODES ........................................................................................................................................................... 13
TROUBLESHOOTING.................................................................................................................................................. 14
SPECIFICATIONS ........................................................................................................................................................ 16
NEW PORTABLE AIR CONDITIONER BTU’S ........................................................................................................... 17
What is SACC? .......................................................................................................................................................... 17
EDGESTAR LIMITED WARRANTY............................................................................................................................. 18
iii
Introduction
Thank you for purchasing this Koldfront portable air conditioner by EdgeStar. We hope that this
purchase will be the beginning of a lasting and rewarding relationship between you and
EdgeStar. We will provide the customer support and exemplary products necessary to nurture
that relationship.
This manual contains important information regarding the proper installation, use, and
maintenance of your portable air conditioner. Following this manual will ensure that your product
will work at its peak performance, efficiency, and safety.
Please save the original product packaging in case you need to safely transport your portable air
conditioner.
For Your Records:
Please write down the model number and serial number below for future reference.
Both numbers are located on the ratings label on the back of your unit and are
needed to obtain warranty service. You may also want to staple your receipt to this
manual as it is the proof of your purchase, and is also needed for service under your
warranty.
Model Number:
Serial Number:
Date of Purchase:
For a more efficient experience, please do the following before contacting customer service:
1

If you received a damaged product, immediately contact the dealer that sold you the
product.

Read and follow this instruction manual carefully to help you install, use and maintain your
portable air conditioner.

Read the troubleshooting section of this manual as it will help you diagnose and solve
common issues.

Visit us on the web at https://www.edgestar.com for product guides, additional
troubleshooting resources, and up-to-date information. You can also find an interactive
self-diagnostic tool at https://support.edgestar.com. If you need service, our friendly
customer service representatives are available via email at service@edgestar.com.
Parts Identification
Caution: Make sure the rubber drain plug is firmly installed to the Drain Port to prevent leaking.
Front View
1.
2.
3.
4.
Control Panel
Air Outlet
Handle
Caster
Back View
5.
6.
7.
8.
9.
Pre-Filter
Air Outlet (Heat Exchanger)
Air Inlet (Evaporator)
Air Inlet (Condenser)
Water Outlet Drain for
Continuous Draining
(Dehumidify and cooling
modes only)
10. Water Outlet Drain for Manual
Draining
11. Exhaust Hose Lock and
Release
12. Power Supply Cord
2
Window Kit Installation Instructions
Preparations for Installing the Window Kit
You must vent your portable air conditioner when running it in cooling or heating (PAC10013HBL
only) mode. Your unit includes a window exhaust kit that can be used to vent the unit out of a
window. Before you begin, make sure you have all the parts necessary for installation.
Window Kit Parts list:
1.
2.
3.
4.
5.
Exhaust Hose (1 piece)
Hose Connector for Air Conditioner (1 piece)
Hose Connector for Window Panel (1 piece)
Window Plate Hole Cover (1 piece)
Window Plates - 5A (1 piece), 5B (2 pieces)
If you have multiple windows, choose one that is near an electrical outlet that will be able to
provide sufficient power to your unit. See the power requirements listed on the product label
printed on the side, or on the back of your portable air conditioner.
Note: You may need to contact your electrician if your room’s circuit is not able to power your
unit.
Your window kit can be installed on a horizontal or vertical sliding window as shown in the
following images:
Follow the instructions on the next pages to install the window kit.
3
Installation
1. Attach the hose connectors (#2 and #3) to the ends of the exhaust hose (#1) to create the
exhaust assembly.
2. Slide the hose connector for the air conditioner (#2) into place on the rear panel and push the
rocker switch to the locked position.
3. One, two or three window plates may be used depending on your window size. Panel A can
be cut as short as 10”. Two plates (A and one B) can be combined for windows up to 38 1/2”
and all three plates can be combined for windows up to 57 1/2”. Combine widow plates by
inserting window plate B into window plate A. Adjust and lock plates together using the
wingnuts mounted to panel 5A.
4
4. Open your window and place the window kit either horizontally or vertically into the window
opening. Adjust the plates to fit the width of the window opening then lock the plates into
place with the wingnuts mounted to plate A.
5. Insert the hose connector for the window plates (#3) into the hole in window plate A until it
locks into place.
6. Plug the power cord into the wall outlet and press the “reset” button. The air conditioner is
now ready for operation.
7. When removing the air conditioner for storage, the window plates may be left in place. Simply
place the window plate cover (#4) into the hole in window plate A.
Caution: Leave at least 12” of space around the entire unit for proper air circulation
Caution: Secure your window with window locks. Please contact your dealer to purchase window
locks.
5
Control Panel Operation
Buttons
Power
Timer
Mode
Fan
Up + / Down LED Lights
Cooling Mode
Dehumidify Mode
Fan Only Mode
Heating Mode
High Fan Speed
Medium Fan Speed
Low Fan Speed
Reservoir Full
Auto Timer
6
Function
Powers the unit on or off.
Turns the timer on and off.
Changes between cool, dehumidify, heat (PAC10013HBL only), and
fan modes. The indicator light will turn on next to the mode you set.
Heating mode will display a red indicator light (PAC10013HBL only).
Sets the fan speed. The High, Medium, or Low indicator light will turn
on next to the fan speed you set.
Increases (+) or decreases (-) the set temperature or the time when
the Timer button is enabled. By pressing both + and - at the same
time for more than 3 seconds, the display will toggle between
Fahrenheit and Celsius.
Meaning
Indicates unit is in cooling mode. When in cooling mode, the hose
must be connected to the unit and the window kit so the unit is venting
to the OUTSIDE.
Indicates unit is in dehumidify mode. When in dehumidify mode,
disconnect the hose from the back of the unit so it is venting to the
INSIDE.
Indicates unit is running the fan only. Select speed using the fan
button.
Indicates unit is in heating mode (PAC10013HBL only). Light will turn
red. Make sure unit is vented to the outside.
Indicates high fan speed is selected.
Indicates medium fan speed is selected.
Indicates low fan speed is selected.
Indicates the water reservoir is full and the unit needs to be manually
drained. Unit will stop running when this LED is lit to prevent overflow.
Indicates the auto timer is on when lit.
Using the Control Panel
Power
Use the Power button to turn the portable air conditioner on and off. By default when you first
use the power button, the unit will begin to operate in cooling mode. The unit will remember
the last used mode / settings if you shut it down and restart it.
Auto-Restart: If power to the unit is interrupted, the air conditioner will restart itself in its last
used mode / settings once power is restored. The compressor will restart after three (3)
minutes.
Cooling Mode
Cooling mode cools and dehumidifies the air. If the ambient temperature drops below the
temperature you selected, the compressor turns off and the unit functions with the fan only.
When the temperature rises above the temperature you selected, the compressor turns on
again. In order to cool a room, all hoses must be connected to the unit and the window kit so
the unit is venting to the OUTSIDE.
To operate the unit in cooling mode:
1. Make sure the power cord is plugged into a power outlet.
2. Press the Power button.
3. Press the Mode button until the
LED indicator lights up.
4. Select the fan speed by using the Speed button.
5. Set the thermostat by using the Up and Down buttons. The thermostat is adjustable
between 61°F - 89°F in one degree increments.
Note: Under normal conditions the unit shouldn’t require draining. However, in high humidity
environments the continuous drain (#9) or the manual drain (#10) may be used to drain
condensation from the unit.
Dehumidifying Mode
During the Dehumidifying mode, the unit will condense water out of the air. The ambient
temperature in the room will probably drop by a few degrees while using the Dehumidifying
mode. In order to remove humidity from a room, disconnect the hose from the back of the unit
so it is venting to the INSIDE.
To operate the unit in dehumidifying mode:
1. Make sure the power cord is plugged into a power outlet.
2. Press the Power button.
3. Press the Mode button until the
LED indicator lights up.
Note: Under normal conditions the unit shouldn’t require draining. However, in high humidity
environments the continuous drain (#9) or the manual drain (#10) may be used to drain
condensation from the unit.
Notes: If the room temperature is below 77° F, the fan will always run on low speed while in the
Dehumidifying mode. You will not be able to change the thermostat temperature or fan speed
while in Dehumidifying Mode.
7
Heating Mode (PAC10013HBL only)
The PAC10013HBL model air conditioner can work as a heat pump. The exhaust hose must
be vented to the outside so that it can expel the cold air.
To operate the unit in heat mode:
1. Make sure the power cord is plugged into a power outlet.
2. Press the Power button.
3. Press the Mode button until the
LED indicator lights up RED.
4. Set the thermostat by using the Up and Down buttons. The thermostat is adjustable
between 61°F - 77°F in one degree increments.
5. Press the Fan button to select the desired fan speed.
Note: Under normal conditions the unit shouldn’t require draining. However, in high humidity
environments the manual drain (#10) must be used to drain condensation from the unit when in
heating mode. The continuous drain will not work in heating mode.
Fan Only Mode
Fan Only mode is used to circulate the air in your room. No temperature setting is needed.
To operate the unit in Fan Only mode:
1. Make sure the power cord is plugged into a power outlet.
2. Press the Power button.
3. Press the Mode button until the
LED indicator lights up.
4. Press the Fan button to select the desired fan speed. You can choose between High,
Medium and Low. The LED indicator next to the speed will light up.
Note: Fan Only mode does not require that the exhaust hose be attached.
Fan Speed
The Fan button is used to change the fan speed while in Cooling, Heating and Fan Only
modes. Press the Fan button to select the fan speed. The LED indicator light next to the High,
Medium or Low settings will light up.
Timer
The timer can be used to either turn the unit on or off after a number of elapsed hours. The
timer is adjustable between 1-24 hours in one hour increments.
How to set the unit to automatically turn on:
1. Press the Timer button while the unit is powered off. The
LED indicator will light up.
2. Use the Up and Down buttons to set the timer (displayed in hours). After the selected time
passes, the unit will automatically turn on.
How to set the unit to automatically turn off:
1. Press the Timer button while the unit is powered on. The
LED indicator will light up
2. Use the Up and Down buttons to set the time (displayed in hours). The unit will
automatically turn off after the selected time elapses.
Note: To cancel the timer, press the Power button or set the timer to 0.
8
LED Display
The LED Display will show the ambient temperature by default. Pressing either the Up or
Down button will show the set temperature for 15 seconds, and then revert to the room
temperature. You can switch between Fahrenheit and Celsius by pressing both the Up and
Down Buttons simultaneously for three (3) seconds. The displayed range of the ambient
temperature is from 0º to 99º. Temperatures above 99º will be displayed as “Hi”, and
temperatures below 0º will be displayed as “Lo”. If you enabled the Timer, the LCD Display
will show the hour(s) set.
Reservoir Full Light
In high humidity situations, the internal water reservoir may fill. The unit will automatically shut
off and the
light will turn on. Once the water is manually drained, the unit will operate
normally.
To manually drain the water reservoir place a container beneath the water outlet drain and
unscrew the plug. Once the water has drained from the unit, be sure to securely replace the
drain plug.
Caution: Do not drink water drained from the unit.
9
Using the Remote Control
Note: Be careful not to drop the remote control. Do not place the remote control in a location
where it is exposed to direct sunlight.
The remote control can be used instead of the control panel to remotely operate your portable air
conditioner. The functions on the remote are the same as those on the control panel. The range
of the remote control is approximately 16 feet.
Button
Power
Mode
Fan Speed
Timer
Up (+)
Down (-)
10
Function
The Power button turns the unit on or off.
The Mode button changes between cool, dehumidify, heat (PAC10013HBL only)
and fan only modes.
The Fan Speed button allows you to set the fan speed to high, medium, or low.
The Timer button enables the timer.
The Up button increases the set temperature or the time when the Timer is
enabled.
The Down button decreases the set temperature or the time when the Timer is
enabled.
Installing the Batteries
1. Remove the cover on the back of the remote control.
2. Insert the batteries with the (+) and (-) ends pointing in the correct direction, as indicated in
the image above.
3. Slide the cover back on.
Caution: Use only AAA batteries. Remove the batteries if the remote control will not be used for
one month or longer. Do not attempt to recharge batteries that are not designed to be recharged.
All batteries should be replaced at the same time. Do not mix old and new batteries. Do not
dispose of batteries in a fire as they may explode.
Energy Saving Guide
Read and follow the guide below to get the best performance and efficiency from your portable
air conditioner:
 Do not cover the air outlet (exhaust) while the unit is in use.
 Do not place the unit in front of curtains or drapes as they may obstruct the air intake.
 Minimize the length of the exhaust hose.
 Make sure the exhaust hose is as straight as possible and avoid kinks or bends.
 Keep curtains, blinds, or drapes closed during the sunniest part of the day.
 Use the timer to operate the unit before it is needed. For example, set the timer to turn the
unit on in cooling mode for 3 or more hours to cool the room before you arrive. You may want
to operate the unit all day if you live in a warmer climate.
 Minimize the heat sources (direct sunlight, computers, servers, people, etc.) in the room.
 Close all windows and doors.
 Use the unit in a contained room. For example, a room with four walls and a ceiling, instead of
a partitioned studio, or warehouse.
 Make sure the unit is on a level surface.
 Minimize the amount of humidity in the room. For example, run the unit as a dehumidifier.
 To prolong the compressor's life, please wait at least 3 minutes before turning the unit back
on after shutting it off.
 Inspect and clean the pre-filters regularly.
 Perform routine maintenance.
11
Maintenance
Clean the air conditioner and pre-filter regularly to maximize performance and efficiency, and to
prolong the unit’s life. Be sure to always unplug the air conditioner from the power outlet before
cleaning.
Cleaning the Unit
Use a soft dry cloth to wipe the body of the air conditioner clean. If necessary, use lukewarm
water to dampen a cloth to clean the unit. Use a soft bristle brush to clean between the vents.
Carefully use a vacuum cleaner to clean the condenser coils.
Never use abrasive chemicals, volatile substances, gasoline, detergents, chemically treated
cloths, or other cleaning solvents that may damage the cabinet exterior.
Never spray water directly on the unit.
Cleaning the Pre-filter
Your portable air conditioner ships with a pre-filter that will help remove contaminates from the
air. It is recommended that you clean the filter after every 100 hours of operation. Depending on
the environment in which the unit is operating, it may be required to clean the filter more often.
Follow the steps below to clean the pre-filter:
1. Unplug the unit from power.
2. Remove the pre-filter by sliding it out of the back left side of the unit.
3. Use a vacuum or tap the pre-filter lightly to remove loose dust and dirt, then wash the filter
in a solution of liquid dishwashing detergent and warm water (below 104° F).
4. Rinse the filter thoroughly and gently shake off the excess water.
5. Allow the filter to air dry in a cool, shaded place. Be sure the filter is completely dry before
replacing it.
6. After drying, reinstall the filter into the back of the unit.
Caution: Never operate the air conditioner without the pre-filter attached.
12
Preparation for Storage
If you are not going to be using the unit for an extended period of time, follow the instructions
below before storing your unit:
1. Drain all the water from the unit’s reservoir.
2. Operate the unit in fan mode for a few hours to thoroughly dry any moisture left on the coils
inside the unit.
3. Power off the unit. Then clean and replace the pre-filter.
4. Unplug and carefully wind the power cord.
5. Remove the exhaust hose and duct connectors and keep them in a safe place.
6. Remove the batteries from the remote control.
7. Always store the unit in a dry location in the upright position.
Caution: Do not drink water drained from the unit.
Error Codes
If the display shows either of the following error codes contact customer service.
Display Code Error
E1
Ambient Temperature Sensor Error
E2
Evaporator Coil Sensor Error
13
Troubleshooting
Follow the troubleshooting guide below to resolve common issues.
Issue
My air conditioner is not
functioning at all.
Possible Cause
The unit is not receiving power.
The LCDI power cord is tripped.
There is insufficient power.
My remote control does not
work.
My air conditioner is making
a loud noise.
My air conditioner is making
a continuous metallic
knocking or pinging sound.
My air conditioner is leaking.
My air conditioner runs for a
little while and then it trips
the circuit breaker.
The control panel lights blink
randomly.
14
The water reservoir is full.
The control panel is
disconnected.
The batteries are not installed.
The batteries are bad.
The batteries are installed
incorrectly.
The remote is out of range of
the unit.
The remote control is defective.
The unit is not level.
A foreign object has jammed the
fan.
The floor below the unit is
uneven.
The unit may have been
shipped on its side.
The compressor is damaged.
The drain plug is removed.
The base pan is cracked.
The air conditioner may be
plugged into an outlet that
cannot supply the correct
amount of current.
The unit may have a faulty
control panel.
Solution
Make sure the unit is plugged
in to a grounded outlet. Check
the circuit breaker. Make sure
the power cord is not damaged.
Press the Reset button on the
LCDI cord. Make sure cord is
not damaged and needs to be
replaced.
Move the unit to another outlet.
Check your circuit breaker.
(Refer to the rating label on the
back of the unit to determine
the Amperage draw).
Drain the unit and restart it.
If no indicator lights turn on,
contact customer service.
Install new batteries.
Replace the batteries.
Reinstall the batteries correctly.
Move closer to the unit; range
is 16 feet or less.
Contact customer service.
Make sure the unit is on a level
surface.
Remove the object from the
fan.
Move the unit to a level
surface.
Shut off the unit. Let the unit sit
on a level surface for at least
24 hours and restart it.
Contact customer service.
Attach the drain plug.
Contact customer service.
Contact an electrician if the unit
works in a different room or
circuit.
Contact customer service.
Issue
Possible Cause
My air conditioner is not cooling
at all.
The unit is not operating in Set the unit to be in cooling mode,
cooling mode.
and lower the set temperature.
The compressor is not on. The compressor may take up to 3
minutes to turn on, or longer if it is
too warm.
The ambient temperature
Allow the unit to begin cooling the
is too high.
area before an ambient
temperature of 90°F is reached.
The filter may be dusty or Clean the filters.
blocked.
The exhaust port is
Remove any obstructions in the
blocked.
exhaust hose and port.
The unit has not been
The unit must be vented to the
vented.
outside using the window kit.
The area of the room is
Minimize the size of the area to be
too large.
cooled, i.e. adding a drop ceiling.
Use more than one unit to cool
the area, or use a larger unit.
There are open windows
Close any open doors or
and doors.
windows.
There are too many heat
Remove or shut off additional heat
sources.
sources such as electronic
equipment, servers, etc.
The room / garage may be Properly insulate the room to be
inadequately insulated.
cooled, i.e. using fiberglass.
The ambient temperature
The unit may not work if the room
is too high.
temperature is above 90°F.
Direct sunlight is heating
Close the curtains or pull down
the room.
the blinds to minimize the amount
of direct sunlight entering the
room.
The filter may be dusty or Clean the filter and replace it if
blocked.
needed.
The condenser coils are
Carefully vacuum the coils clean.
dirty.
The air intake or exhaust
Remove anything blocking the
ports are obstructed.
ports.
My air conditioner blows cold
air, but does not lower the room
temperature.
Solution
Tip: Run the unit before it is needed. For example, run the unit in the morning before the area
gets hot, and continue to run the unit all day long in order to maintain a low temperature.
15
Specifications
16
Description of product
Portable Air Conditioner
Model
PAC10013CBL / PAC10013HBL
Voltage / Frequency
AC 115V ~ 60Hz
Input Power
1150 W (Cooling)
1150 W (Heating- PAC10013HBL only)
Current
9.5 A (Cooling)
9.5 A (Heating- PAC10013HBL only)
Cooling Capacity (SACC)
5600 BTU
Cooling Capacity (ASHRAE)
Heating Capacity (ASHRAE)
10000 BTU
8000 BTU (PAC10013HBL Only)
Color
Black and White
Dehumidifying Capacity
60 pints / Day
Coolant
R-410A, 13.4 oz.
Timer
24 Hour
Dimensions
WxHxD
14 9/16” x 27 5/8” x 13 3/4”
Net Weight
55.1 lbs. (PAC10013CBL)
56.1 lbs. (PAC10013HBL)
New Portable Air Conditioner BTU’s
You may notice that the cooling capacities (in British Thermal Units or BTU’s) labeled on portable
air conditioners (PAC’s) are now lower than on models produced prior to October 1, 2017. This is
because the labeling on new productions of PAC’s must follow a new federal test standard that was
established by the Department of Energy: 10 CFR 430, subpart B, appendix CC.
The SACC rating shown on your new PAC is a result of this new standard. Models manufactured
before 2017 were tested under a different standard (ASHRAE) that produced a higher cooling
capacity output. While the SACC BTU’s are lower than the previous ASHRAE BTU’s, the
construction and cooling capacity of this model(s) remains unchanged. Both the SACC and
ASHRAE ratings are included for consumer comparison.
What is SACC?
SACC, or the Seasonally Adjusted Cooling Capacity, is a rating in BTU/hour that represents the
weighted average performance of a PAC in a number of test conditions, some of which may be
more extreme than the average use case, which is then adjusted to account for the effect of
infiltration air and duct heat transfer. The factors included in the SACC calculation are why the
ratings appear lower, even though the model(s) has not changed.
17
EdgeStar Limited Warranty
One (1) Year Parts & Ninety (90) Days Labor
This product is warranted by EdgeStar to be free from defective workmanship and materials, subject to any conditions set forth
as follows:
WHAT IS COVERED:
LABOR: For a period of NINETY (90) DAYS from the date of original purchase, labor will be performed free of charge at an
authorized EdgeStar repair facility. At its option, EdgeStar will repair the product with new or remanufactured parts, or exchange
the defective product with a new, refurbished, or remanufactured product. If a product is replaced, it will carry the remaining
warranty of the original product. After the ninety (90) day period, EdgeStar will no longer be responsible for labor charges
incurred. All defective products and parts covered by this warranty will be repaired or replaced on a mail-in basis to an EdgeStar
authorized repair facility.
PARTS: For a period of ONE (1) YEAR from the date of original purchase, EdgeStar will supply new, rebuilt, or refurbished parts free
of charge. EdgeStar may request a defective part be returned in exchange for the replacement part. All replacement parts or
products will be new, remanufactured, or refurbished. All products and parts replaced by EdgeStar under warranty service
become the property of EdgeStar.
This warranty applies to the original purchaser only, and only covers defects in workmanship experienced during operation of the
product under normal service, maintenance, and usage conditions. This warranty applies to the purchase and use of this product
in residential settings within the contiguous United States of America.
WHAT IS NOT COVERED:
The following limitations apply to the coverage of this warranty. This warranty does not cover:

Labor charges for installation, setup or training to use the product.

Shipping damage, and any damage caused by improper packaging for shipment to an authorized service center, and
any damaged caused by improper voltage or any other misuse, including abnormal service, handling, or usage.

Cosmetic damage such as scratches and dents.

Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries.

Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product.

Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses contrary
to instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation, unauthorized
service, maintenance negligence, unauthorized installation or modification, or rental or commercial use.

Labor, service transportation, and shipping charges incurred 91 days or more after the date of original purchase.

The use of EdgeStar products in commercial or rental settings.

Optional accessories, attachments, and appearance items.

Products that have been modified to perform outside of specifications without the prior written permission of EdgeStar.

Products lost in shipment, or theft.

Products sold AS IS or from an unauthorized reseller.

Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.

Damage to personal property from use of product.

Replacement of repair of household fuses, circuit breakers, wiring, or plumbing.
OBTAINING WARRANTY SERVICE:
If you believe your product is defective, contact EdgeStar Customer Support for troubleshooting assistance and warranty service at
www.edgestar.com or 1-866-319-5473. Before contacting EdgeStar, have your serial number and proof of purchase available. Once an
EdgeStar authorized representative has confirmed that your product is defective and eligible for warranty service, the product must be
returned to an EdgeStar repair facility. The purchaser is solely responsible for prepaying all shipping related costs to and from the repair
facility. EdgeStar is not responsible for damage resulting from shipper mishandling or improper packaging. Do not return a defective
product to the place of purchase. Products received without a return authorization number will be refused.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION
TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY
OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. IN NO EVENT AND UNDER NO CIRCUMSTANCE OF ANY TYPE OR KIND SHALL
THE SELLER, MANUFACTURER AND/OR DISTRIBUTOR BE LIABLE FOR ANY REASON, UNDER ANY THEORY, FOR MORE THAN THE BASIC COST OF
THE PRODUCT TO THE PURCHASER OR END USER. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY
FROM STATE TO STATE.
18
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertising