Valor | 2100PKN/PKP | Owner's Manual | Valor 2200KN/KP Owner's Manual

Valor 2200KN/KP Owner's Manual
Homeowner’s Manual
LX
Gas Fireplaces
natural gas 2100PKN / 2200KN / 2200LKN / 2200RKN
propane gas 2100PKP / 2200KP / 2200LKP / 2200RKP
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings
exactly could result in serious
injury, death, or property damage.
Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
▪
Do not try to light any appliance.
▪
Do not touch any electrical switch; do
not use any phone in your building.
▪
Leave the building immediately.
▪
Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
▪
If you cannot reach your gas supplier,
call the fire department.
Installation and service must be
performed by a qualified installer, service
agency or the gas supplier.
DANGER
Hot glass
will cause burns.
Do not touch glass
until cooled.
Never allow children
to touch glass.
4007625-01
A barrier designed to reduce
the risk of burns from the hot
viewing glass is provided with this
appliance and must be installed for
the protection of children and
other at-risk individuals.
This appliance may be installed in an
after-market permanently located,
manufactured (mobile) home where
not prohibited by local codes. This
appliance is only for use with the type
of gas indicated on the rating plate.
This appliance is not convertible for
use with other gases, unless a certified
kit is used.
INSTALLER: Leave this manual with the
appliance.
CONSUMER: Retain this manual for
future reference.
Massachusetts:
The piping and final gas connection must be
performed by a licensed plumber or gas fitter
in the State of Massachusetts. Also, see Carbon
Monoxide Detector requirements in the fireplace
installation manual.
WARNING
This product can expose you to chemicals including Benzene,
which is known to the State of California to cause cancer and
birth defects or other reproductive harm.
For more information go to www.P65Warnings.ca.gov.
Note: Natural gas, in its original state, contains Benzene.
The information contained in this manual is believed
to be correct at the time of printing. Miles Industries
Ltd. reserves the right to change or modify any
information or specifications without notice. Miles
Industries Ltd. grants no warranty, implied or stated,
for the installation or maintenance of your heater,
and assumes no responsibility for any consequential
damage(s).
© Copyright Miles Industries Ltd., 2019. All rights reserved.
Designed and manufactured for Miles Industries Ltd.
2
Welcome to Valor
Thank you for purchasing a Valor Fireplace. We
appreciate your business and wish you many happy
years enjoying your new fireplace.
Your new radiant gas heater is a technical appliance
that must be installed by a qualified dealer. Each
Valor fireplace is fully tested during the production
process for your safety and comfort.
®
Homeowner: Please read this manual before
operating this appliance, and save for future
reference.
®
Your unit has been professionally installed by:
Dealer Name: ___________________________________
Phone: _________________________________________
If you experience any problems, call your dealer
immediately. To avoid injury or damage to your
fireplace, do not try to repair the unit yourself.
Your Valor Fireplace
Here are some important details about your Valor
fireplace, should you need to contact your dealer.
Model: _________________________________________
Serial: __________________________________________
Options: ________________________________________
________________________________________________
________________________________________________
Please ask your installer for these details if they are
not already provided, or see page 7.
Contents
Safety and your fireplace .......................................... 4
Child safety and your fireplace................................. 6
Getting started ............................................................ 7
First time operation...................................................... 7
Locating fireplace and lighting information ............. 7
Parts of your fireplace................................................ 8
Operating your fireplace ........................................... 9
Fireplace control devices ............................................. 9
Preventing inadvertent ignition ............................... 10
Replacing batteries ................................................... 11
Important—Register your warranty
Registration of your Valor is highly
recommended, and can be completed using the
enclosed Warranty Registration card or by visiting
valorfireplaces.com/warranty.
Completing your registration enables us to
properly address any warranty or service-related
concerns that you may have. This information
is strictly for customer service and warranty
purposes, and will never be shared with any third
party.
Annual service and maintenance........................... 12
Cleaning your fireplace ............................................ 13
Checking pilot and burner flames.......................... 17
Frequently asked questions .................................... 19
Valor® Warranty ........................................................21
Appendix A-Remote Control Operation ................22
Valor Fireplaces
190–2255 Dollarton Highway
North Vancouver, BC, Canada V7H 3B1
T 604.984.3496 F 604.984.0246
valorfireplaces.com
3
Safety and your fireplace
This manual contains very important information about the safe operation and maintenance of your fireplace.
Read and understand all instructions carefully before operating your fireplace. Failure to follow these
instructions may result in possible fire hazard and will void the warranty.
Replacement manuals are available by contacting Valor Customer Service at 1-800-468-2567, or by visiting
valorfireplaces.com.
WARNING: Extremely Hot!
Heat and flammability
• Some parts of your fireplace are extremely hot,
particularly the glass window. Use the provided barrier screen and a gate to reduce the risk of severe
burns.
• The glass windows can exceed temperatures of
500°F at full capacity.
• Always keep the appliance clear and free from combustible materials, gasoline, and other flammable
vapors and liquids.
• Be aware of hot wall surfaces. The wall directly
above the fireplace can get very hot when the fireplace heats. Although safe, it may reach temperatures in excess of 200º F depending on choice of
trims or optional accessories. Do not touch!
• Be aware of hot surfaces in front of the fireplace
windows. A shelf directly in front of the fireplace
can get very hot when the fireplace heats. Although
safe, they may reach temperatures in excess of 200º
F depending on elevation of the shelf. Do not place
anything on it.
• Some materials or items, although safe, may
discolor, shrink, warp, crack, or peel due to the heat
produced by the fireplace. Avoid placing candles,
paintings, photos and other combustible objects
sensitive to heat or furniture within 36 inches
(0.9 m) around the fireplace.
• Due to its high temperature, the appliance should
be located away from high-traffic areas, furniture,
and draperies.
• Clothing or flammable material should not be
placed on or near the appliance.
4
Fireplace
36”
[915 mm]
24”
[610 mm]
Do not put
furniture or objects
within this area!
Glass window
WARNING
Do not operate this appliance with
the glass fronts removed, cracked, or
broken. Replacement of the glass fronts
should be performed by a licensed or
qualified service person.
• The glass window fronts must be in place and
sealed before the unit can be placed into safe operation.
• The glass fronts must only be replaced as complete
units, as supplied by the fireplace manufacturer. No
substitute material may be used.
• Do not use abrasive cleaners on the glass front
assembly. Do not attempt to clean the glass front
when it is hot.
• Do not strike or slam the glass fronts.
Safety and your fireplace
Barriers and safety
Intended use
• A barrier designed to reduce the risk of burns from
the hot viewing glass is provided with this appliance and must be installed for the protection of
children and other at-risk individuals.
• This appliance is designed and approved as a
supplemental heater to be used while attended.
The use of an alternate primary heat source is
advisable.
• If the barrier becomes damaged, the barrier must
be replaced with the manufacturer’s barrier for
this appliance.
• This unit is not for use with solid fuel.
• Any safety screen, guard or barrier removed for
servicing the appliance must be replaced prior to
operating the appliance.
Initial and annual inspection
• The appliance and venting system should be inspected before initial use and at least annually
by a professional service person.
• Installation and repair should be performed by
a qualified service person. The appliance should
be inspected before use and at least annually by a
professional service person. More frequent cleaning might be required due to excessive lint from
carpeting, bedding material, etc. It is imperatuve
that control compartments, burners, and circultaing air passageways of the appliance be kept clean.
• Do not use this appliance if any part has been
under water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
that has been under water.
Maintenance
• Keep the unit’s control compartment, burner, and
circulating air passageways clean to enable adequate combustion and ventilation air.
• Inspect the external vent cap on a regular basis to
ensure that no debris, plants, trees, or shrubs are
interfering with air flow.
Venting
• This unit must be used with a vent system as
described in the installation manual. No other vent
system or components may be used.
• Never obstruct the flow of combustion and ventilation air. Keep the front of the appliance clear of
all obstructions for optimal operation and ease of
servicing.
• This unit must be vented directly outside and must
never be attached to a chimney serving a separate
solid fuel burning appliance. Each gas appliance
must use a separate vent system. Common vent
systems are prohibited.
WARNING
Ceiling outlet
Front outlet
Top of fireplace
HeatShift
System:
Do not cover
or place items
in front of or
above outlet(s)
or on top of
fireplace!
5
Child safety and your fireplace
DANGER
Hot glass
will cause burns.
Do not touch glass
until cooled.
Never allow children
to touch glass.
A barrier designed to reduce
the risk of burns from the hot
viewing glass is provided with this
appliance and must be installed for
the protection of children and
other at-risk individuals.
A heating gas appliance does require safe handling. For this reason, we very strongly recommend children not be
allowed to touch the fireplace or its controls.
Read and carefully follow all safety warnings and operating instructions contained in this manual, and follow
these important child safety precautions and recommendations:
• Parts of your Valor Fireplace become extremely
hot while in operation. The glass window temperature can exceed 500º F at full capacity.
• Do not let children touch the glass or any parts
of your fireplace even after it is turned off, as the
surfaces will remain hot for some time.
A physical barrier is recommended if there are
at-risk individuals in the house. To restrict access
to a fireplace or stove, install an adjustable safety
gate to keep toddlers, young children, and other
at-risk individuals out of the room and away from
hot surfaces.
• Even momentary contact with a hot glass surface
can cause a severe burn, including when the fireplace is operating at reduced heating capacity.
• Keep the remote control handset out of reach of
children at all times. A child safety lockout feature
is included with your remote control, see page
10 for details.
• The glass window will remain hot for an extended
period of time after the fireplace has been turned
off. Make sure that children do not touch the fireplace during the cool down period.
• Make sure that the fireplace, including the pilot
light, is completely turned off when children are
present and close supervision is not available—see
page 9 and page 10 for details.
• Children and adults should be alerted to the hazards of high surface temperature and should stay
away to avoid burns or clothing ignition.
• If the fireplace is not going to be used for an extended period of time, remove the batteries from
the remote control handset and battery holder under the firebox. It is recommended that batteries
are replaced annually —see page 11 for details.
• Young children should be carefully supervised
when they are in the same room as the appliance.
Toddlers, young children, and others may be susceptible to accidental contact burns.
6
Getting started
First time operation
When operating your new fireplace for the first time,
some vapors may be released due to the burning of
curing compounds used during manufacturing. They
may cause a slight odor and could cause the flames
to be the full height of the firebox, or even slightly
higher, for the first few hours of operation.
Locating info card
LX1 pier
LX2 corner L+R
LX2 3-sided
It is also possible that these vapors could set off any
smoke detection alarms in the immediate vicinity.
These vapors are quite normal on new fireplaces.
We recommend opening a window to vent the
room. After a few hours of use, the vapors will have
disappeared and the flames will be at their normal
height.
Valor automatic gas shut-off
For your safety, Valor fireplaces are fitted with a
flame supervision device which will shut-off the gas
supply if, for any reason, the pilot flame goes out.
This device incorporates a fixed probe, which senses
the heat from the pilot flame. If the probe is cool,
the device will prevent any gas flow unless manually
lighting the pilot. See the full Fireplace and Lighting
Information card attached to the fireplace or as
reproduced in Appendix A of the Installation Manual.
Locating fireplace and lighting information
The Fireplace and Lighting Information card is located
on a card under the firebox, below the end window,
on end opposite the wall.
To access the card, remove the front and end barrier
screens, and front sill (all held in place by magnets).
See diagrams at right.
The card is located at the end of the unit. There is
important information on both sides of the card. It
must be left with the fireplace when you are done.
Info
card
Fireplace
model
739MN
FOR NATURAL GAS
Serial
number
24,000
6,500
POUR LE GAZ NATUREL
3.2"
739N 10000
5.0"
750
WARNING
Do not attempt to access the card while
the fireplace is hot! Let the fireplace cool
first before touching it!
CIRCULATING FAN KIT 755CFK
120V, 60Hz, LESS THAN 1A
VENTILATEUR POUR CIRCULATION D'AIR 755CFK
120V, 60Hz, MOINS DE 1A
#4003360-741, #4003293-742, #4003313-745, #4003426-765, #4004666 772
4006176N/01
7
Parts of your fireplace
Here are the major components of your installed fireplace, with the protective barriers
installed. Your individual fireplace may appear differently depending on your installed
options.
Barrier Screens (mesh)
Liner
Wndows (glass)
LX2 3-sided
Batteries
LX2 corner L+R
Fuel Bed - logs,
embers, pebbles
LX1 pier
Pilot
Sill
Burner
Platform
Here are the control components of your installed fireplace, with the barrier screens and
one sill removed. Your individual fireplace may appear differently depending on your
installed options.
LX2 3-sided
LX2 corner L+R
Gas Shutoff
LX1 pier
Info Card (hidden)
Gas Line
Control valve
Receiver (hidden)
8
Operating your fireplace
Fireplace control devices
Turn your fireplace OFF (including pilot)
There are two ways to control your fireplace.
Press and hold:
button on remote, or
- ON-OFF button on wall switch
1. Thermostatic Remote Control turns fire and
lights ON and OFF, controls flame height and can
be programmed to function automatically.
2. Wall Switch turns fire ON and OFF, and controls
flame height.
Remote Control
Wall Switch
Turn your fireplace ON
WARNING
STOP IF YOU SMELL GAS! DO NOT LIGHT!
See cover page immediately!
Press and hold:
button on remote, or
- ON-OFF button on wall switch
until a short beep confirms the start sequence has
begun; release button.
If the flames or pilot are on, they will go out and you
will hear the valve motor wind down. You will hear
a clunk and a beep indicating that the valve has
received the signal from the remote control.
In the unlikely event that you cannot turn off your
fireplace with the remote control handset, use the
wall switch. If the wall switch malfunctions and
will not turn off the fireplace, wait 3 hours and the
fireplace will automatically go to pilot. You can then
access the controls inside your fireplace, once it has
cooled.
WARNING
Risk of severe burns! Surface of the
fireplace are very hot during operation!
Ensure fireplace has cooled off before
accessing control.
Alternatively, you may turn off the house gas supply.
In all cases, call your dealer for service assistance.
The fireplace beeps twice to confirm the ignition is in
process.The pilot lights up, followed by the fireplace.
If you are using the handset, it displays a pilot flame
symbol ( ) during the ignition sequence.
If you need to light up the pilot manually, see the
Fireplace and Lighting Information card attached to
the fireplace - see page 7 to learn how to access it.
Also, a copy of this card is reproduced in Appendix A
of the Installation Manual.
ON:
parallel
to pipe
OFF:
perpendicular
to pipe
To use additional functions of your Remote
Control such as temperature or program
settings, see "Appendix A-Remote Control
Operation" on page 28 of this manual or
visit valorfireplaces.com/remotes
9
Operating your fireplace
Turn on lights
Preventing inadvertent ignition
Your fireplace comes with overhead lighting to
highlight the beauty of the logs. To turn the lights on,
press the
button on the remote. To turn them off,
press the
button again.
You can use one of the following two methods
to ensure that your fireplace will not turn on
unexpectedly.
To adjust the light level, press and hold the
button
until the symbol begins flashing on the remote.
Then press and hold the
or
button. Press
or
wait to confirm lighting level.
Child proofing your handset
• Under the front sill, shut off the local gas supply to
the control valve. (See Locating Info Card on page
7 for details on how to access this area)
LX1 pier
LX2 corner L+R
LX2 3-sided
Your remote control can be locked to prevent
operation by children.
To turn child proofing ON:
and
buttons
1.
Press and hold the
simultaneously.
2.
is displayed on the handset screen making
the handset inoperable, with the exception of the
OFF function.
To turn child proofing OFF:
1.
2.
Press and hold the
simultaneously.
and
buttons
Gas shutoff
location
disappears from the handset screen and the
handset is returned to full functionality.
Gas ON
Gas OFF
• Alternately, remove all batteries from the battery
holder next to wall switch and the handset.
Automatic shut-off (in certain conditions)
Your fireplace’s remote control is equipped with an
automatic shut-off mechanism which is activated
in certain conditions. See Remote Control Operation
at Appendix A or valorfireplaces.com/remotes for a
description of this feature.
10
Replacing batteries
To replace the batteries:
WARNING
Do not attempt to access the batteries
while the fireplace is hot! Let the fireplace
cool first before touching it!
1. Gently pull the battery holder out of the wall
switch panel.
2. Replace the batteries with 4 AA 1.5V alkaline batteries.
3. Replace the battery holder in the wall switch,
securing it with the magnetic cover.
Caution
Do not use a screwdriver or other metallic
object to remove the batteries from the
battery holder or the handset! This could
cause a short circuit.
Caution
Do not put batteries in the receiver as leaking
acid could damage its circuit board.
Low battery signals:
• Handset: battery icon on display displays one lit bar.
• Holder: rapid series of beeps during use and operation.
BEFORE changing the batteries, turn the fireplace off
(including pilot).
The fireplace uses four AA 1.5 V alkaline batteries
in a separate battery holder located next to the wall
switch and two AAA 1.5 V alkaline batteries in its
handset. Batteries should last one to two seasons,
depending on usage. Removing the batteries during
the off-season will extend battery life.
To access the battery holder, remove the magnetic
cover on the remote wall switch (no tools required)
and withdraw the battery holder straight out from
the wall (it is attached to the plate).
11
Annual service and maintenance
We recommend having your fireplace serviced before initial use, and at least once per year by a qualified service
technician. Contact your dealer quoting the model serial number, if possible. It will be helpful if the fireplace’s
serial number can also be quoted. These numbers are on the information card (see page 7).
A list of replacement parts is included in your fireplace Installation Manual. When requesting spare parts please
quote the part number and description to ensure the correct part is ordered.
Annual Inspection
To ensure the optimal performance and safety of your fireplace, contact your dealer to have a qualified
technician review and verify the list below at least once every year.
Safe Operation List: to be performed by a qualified technician only.
 Inspect and operate the pressure relief mechanism to verify relief mechanisms are free from
obstruction to operate. See "Cleaning your
fireplace" on page 13.
 Clean glass window with a suitable fireplace
glass cleaner. Abrasive cleaners must not be
used. Be careful not to scratch the glass when
cleaning. See "Cleaning your fireplace" on page
13.
 Inspect the operation of the flame safety system Pilot or Flame rectification device.
 Inspect and ensure the lighting of the main
burner occurs within 4 seconds of the main
gas valve opening. Visual inspection should
match that outlined in the appliance instruction manual. Inspect primary air openings for
blockage. See "Checking pilot and burner flames"
on page 17.
Caution
Label all wires prior to disconnection when
servicing controls. Wiring errors can cause
improper and dangerous operation.
Verify proper operation after servicing.
12
 Inspect condition of vent and vent terminal for
sooting or obstruction and correct if present.
 Vacuum and clean any excess debris in the
firebox that is not supposed to be there.
 Test and measure the flame failure response
time of the flame safety system. It must deenergize the safety shut-off in less than
30 seconds.
 Check all accessible gas-carrying tubes, connections, pipes and other components for
leaks. See Set up Gas Supply section of the
fireplace Installation Manual.
 Replace any burnt out light bulbs in the lighting
tracks. See Replacing Light Bulbs in the Installation Manual.
Cleaning your fireplace
WARNING
4. Hook the window handle to one of the spring loaded
window levers.
Risk of severe burns! Surfaces of the
fireplace are very hot during operation.
Ensure fireplace has cooled off before
touching it.
Remove the windows for cleaning
5. Pull the window retainer hooks out and up from the
railing at the top of the side windows.
1. Remove all three barrier screens by pulling on
them (They are magnetic, so no tools required).
6. Pull the top of the window
out and up into the gap
between the firebox and
outside of the fireplace.
(Note the sills have been
removed from this image
for clarity, but you do not
need to remove them to
pull the window out).
7. Pull the bottom edge out
and down.
2. Remove the Hot Glass Warning plate.
8. Repeat steps 4-6 for the
other side window.
3. Locate the window retainer hooks.
Retainer hook
locations (2 per side)
13
Cleaning your fireplace
Cleaning glass mineral deposits
WARNING
Risk of severe burns! The glass windows
are very hot during operation. Ensure the
fireplace and glass have cooled off before
touching them.
A by-product of the combustion process in a gas
fireplace is a mineral which can appear as a white film
on the ceramic glass windows of your appliance.
The composition of the deposit varies depending on
location and time, and can appear intermittently.
There is no definitive solution to this issue. Various
cleaning products have been tried with varying
results. The following are recommendations only and
cannot guarantee results.
Note: Mineral deposits occur naturally and are not
covered under the Valor® warranty.
• Clean the glass regularly to avoid a buildup of film
from mineral. If the film is left for a long period of
time, it can etch the glass, making it much harder, if
not impossible, to remove.
• Never use an abrasive cleaner or ammonia-based
cleaner on the ceramic glass. Any abrasion of the
surface can compromise the strength of the glass.
An emulsion-type cleaner is recommended.
• Use a soft damp cloth to apply the cleaner. Dry the
glass with a soft, dry, preferably cotton cloth. Most
paper towels and synthetic materials are abrasive
to ceramic glass and should be avoided. Follow all
instructions on the bottle/container.
• Our dealers have experienced good results from the
products listed below. We cannot, however, guarantee results of these products.
» Brasso, Polish Plus by KelKem, Cook Top Clean
Creme by Elco, White Off by Rutland, Turtle Wax
Do not clean the glass while it is hot
• Always securely replace the windows and the barrier
screen before lighting (see next page).
• If broken, glass panes may only be replaced as a
complete window unit as supplied by the manufacturer.
• If the barrier screen becomes damaged, it must only
be replaced with the same model and version barrier
from Valor.
Cleaning other parts
• Clean the steel trims with mild soap and warm water.
Any alcohol/solvent-based cleaner may weaken and
damage the coating.
• Clean the barrier screens by dusting with a soft
brush.
• Clean the firebox ceramic logs/rocks and walls by
dusting them with a soft brush. Dust can also be
removed from the burner using a soft brush after
removing the ceramic logs. When cleaning, make
sure that no particles are brushed into the slots of
the burner.
Caution
Choking Hazard! Make sure the fireplace area
is clear of firebed small particles to avoid
ingestion by small children. Vacuum thoroughly
around the fireplace area after cleaning.
14
Cleaning your fireplace
Log position
Refit the windows
Log position is important in your Valor fireplace
because it can optimize the beauty of the flame and
the combustion efficiency of your fireplace.
1. Remove any fuel bed media from the window bottom rail before installing the window.
If logs are moved during glass cleaning or other
fireplace maintenance, refer to your fireplace
Installation Manual for specific instructions on how
to position them for optimal operation. If you are
not comfortable performing this maintenance,
please contact your dealer.
2. Ensure the braided gasket is well fitted to the bottom of the window.
3. Insert the window behind the front panel of the
appliance. Ensure the angled rail is facing out.
4. Lower the bottom of the window into the bottom
rail.
Clear pilot safe zone
There is a protected zone in front of the pilot light,
bordered by a shallow steel barrier, to allow the pilot
light to ignite the main burner. Ensure that it remains
clear of embers to allow for proper lighting.
Out
5. Push the top of the window pane against the
firebox. Ensure it is centered on the firebox so it
seals properly against the end window.
Pilot light
Safe zone
Bottom railing
15
Cleaning your fireplace
6. Pull one retainer hook over the angled rail at the
top of the window, and hook it down completely.
Repeat on the other side. Ensure the hooks latch
completely to the rail.
Correct
Incorrect
WARNING
The window units must be correctly
installed, fastened and sealed after
servicing. If not it could result in serious
bodily injury and/or damage to the
fireplace.
To ensure safe operation:
7. Press firmly around the edge of the window with
your hands, particularly at the top and on each
side. The silicone gaskets must seal the window
from top to bottom.
8. Repeat steps 1 to 7 for the other side window.
9. Replace the hot glass warning plate against one of
the side windows, in the bottom rail.
• Double-check that the bottom of each
window frame is correctly installed in
the bottom support railing;
• Verify that the retainer hooks are
properly fastened to the top angle
brackets;
• Pull out the top of each side window and
release it to ensure the springs return it;
• Ensure the window is sealed before
operation.
WARNING
10. Replace barrier screens on fireplace.
Failure to install the window correctly
can:
• Cause carbon monoxide to leak.
• Affect the performance of the fireplace.
WARNING
For safety purposes, make sure the
barrier screen is re-installed on the
fireplace front after maintenance.
16
• Damage components.
• Cause overheating resulting in
dangerous conditions.
Damage caused by incorrect window
installation is not covered by the Valor
Warranty.
Checking pilot and burner flames
The pilot light and burner flames should be checked
periodically. Check after the fire has been on for at
least 30 minutes. The pilot flame must cover the tip
of the thermocouple probe. The main burner flame
pattern will vary depending on the type of installation
and climatic conditions.
Typical flame appearance - LX1
Birch log kit
Pilot light
Performance of propane gas fireplaces may be
affected by the quality of commercial gas supplied
in your area.
The fireplace area must always be kept clear and
free from combustible materials, gasoline and other
flammable vapors and liquids.
Inspect the vent terminal outdoors regularly to
ensure that it is not obstructed by snow, trees,
bushes, leaves, or other objects. We recommend at
least an annual inspection.
Pilot flame
Driftwood log kit
Pilot light
Thermocouple
probe must be in
flame
Decorative Murano Glass kit
Pilot light
Note
The height and color of your flames can vary
depending on fuel type, fuel quality and mixture,
altitude, and aeration adjustment at or after
installation.
The photos of typical flame appearance are for
illustrative purposes only. Your fireplace may be
operating normally but appear different than the
photos.
Rock and Shale kit
Pilot light
17
Checking pilot and burner flames
Typical flame appearance - LX2
Driftwood log kit
Pilot Light
Note
The height and color of your flames can
depend upon many variables, including fuel
type, fuel quality, fuel mixture, altitude, and
aeration adjustment at or after installation.
Decorative Murano Glass kit
Pilot Light
Decorative Glass kit
Pilot Light
Splitwood kit
Pilot Light
Rock & Shale kit
Pilot Light
18
The photos of typical flame appearance are for
illustrative purposes only. Your fireplace may
be operating normally but appear different
than the photos.
Frequently asked questions
Question
Answer
What if my fireplace won't
turn on?
If you have followed all instructions for your remote control or wall
switch (see page 9, or the remote control booklet included with your
fireplace) and your fireplace still won't turn on, the batteries located inside
the wall switch kit may be low and need replacing. See page 11 for
instructions on how to replace the batteries.
If the fireplace still won't turn on after that, call your dealer for further
information. Your fireplace may require service by a qualified service
technician. Visit valorfireplaces.com/contact for a list of dealers near you.
I've just started my fireplace
for the first time, what is
that smell?
When operating your fireplace for the first time, some vapors may
be released due to the burning of curing compounds used during
manufacturing. They may cause a slight odor and could cause the flames
to be the full height of the firebox, or even slightly higher, for the first few
hours of operation. This is perfectly normal. See First Time Operation on
page 7 for more information.
When I operate the fireplace,
why do I suddenly hear a
faster series of beeps than
usual?
This is an indication that the batteries in your fireplace are getting
critically low (not the batteries in your remote control handset, but the
batteries in the battery holder beside the wall switch). See page 11 for
instructions on how to replace the batteries.
Why do I hear popping or
snapping noises?
As your fireplace heats and cools with normal use, its metal parts will
expand and contract, which may cause some noise. This is pefectly
normal.
Why do I hear whirring
noises?
As you start or adjust your fireplace's flame, the control valve motor turns
to adjust the settings. This is perfectly normal.
How do I clean my fireplace?
See page 13 to page 15 for cleaning instructions to keep your
fireplace looking great.
I dropped some pieces of
embers under the fireplace
while cleaning, is this
dangerous?
No. The embers from the fuel bed are not flammable and will not impact
the operation of your fireplace. If this happens, vacuum them up when
you clean your fireplace.
There is condensation on
the inside of the glass, is this
okay?
This is normal when the fireplace first turns on, and will disappear
naturally when the fireplace heats up.
There is a white film on the
inside of the glass, is this
okay?
This happens due to composition of the gas from your supplier. A byproduct of the combustion process in a gas fireplace is a mineral which
can appear as a white film on the ceramic glass window of your appliance.
Clean as soon as possible (when the fireplace is cool) so it does not bake
onto the glass with time and become permanent. See page 13 to page
15 for cleaning instructions.
19
Frequently asked questions
Question
Answer
When I start my fireplace,
the flame is blue or
transparent, is this normal?
This is normal, your flame will take on a more yellow/orange appearance
as the fireplace heats up.
When I start my fireplace,
the flame is dirty or black, is
this normal?
No. This is possibly caused by a blocked opening in the burner which can
be cleaned by vacuuming it. See page 13 to page 15 for cleaning
instructions, and call your dealer if the problem persists after cleaning.
Where can I purchase parts
for my fireplace?
Any of our Valor dealers are able to order parts or provide field service.
Please contact your dealer - see page 3 - or visit valorfireplaces.com/
contact for a list of dealers near you.
Who can service my
fireplace?
We recommend having your fireplace serviced before initial use, and at
least once every year by a qualified service technician. Contact our dealer,
quoting the model and serial numbers, if possible. These numbers can
be found on the fireplace information card attached to the fireplace - see
page 7.
Why does my pilot light go
out when I leave the house
for extended periods of
time?
Your fireplace has a built-in safety shutoff. If the flame height does not
adjust for 7 days, the fireplace will automatically turn the pilot off, and
would need to be turned on again using either the handset or wall switch.
Why doesn't the fireplace
turn down when it goes
above the temperature I've
set?
Rather than constantly turning your fireplace up and down, the
temperature feature of your remote control is designed to efficiently
give you a smooth maintenance of a comfortable temperature. With this
you may find temperature fluctuations beyond the set point to varying
degrees, depending on installation and room size.
20
Valor® Warranty
If you have a problem with this unit, please contact your dealer or supplier immediately. Under no circumstances should you
attempt to service the unit in any way by yourself. The warranties in paragraphs 1 and 2 are provided only to the initial user
of this unit, are not transferable and are subject to the conditions and limitations in paragraphs 3, 4 and 5. Please review the
conditions and limitations carefully and strictly follow their requirements.
g) This warranty applies to non-commercial use and
service and is void if it is apparent that there is abuse,
misuse, alteration, improper installation, accident or
lack of maintenance to the unit.
1. Extended Warranty Coverage
For a period of up to ten (10) years, Miles Industries
Ltd., (the “Company”) or its appointed distributor will at
its option pay the initial owner for the repair of, or will
exchange the following parts or components which are
found to be defective in material or workmanship under
normal conditions of use and service:
Maximum Warranty Period
h) The warranty does not cover damage to the unit
through:
i) Improper installation, operational or environmental
conditions.
10 years
ii) Inadequate ventilation in the area or competition
for air from other household equipment or
appliances.
Part or Component
Defect Covered
Exterior steel casing
Corrosion
9
Glass
Loss of structural integrity
9
Cast iron parts
Corrosion
9
iii) Chemicals, dampness, condensation, or sulphur
in the fuel supply lines which exceeds industry
standards.
Firebox and heat
exchanger
Corrosion (but not
discoloration) causing loss
of structural integrity
9
i) This warranty does not cover glass, log breakage or
damage to the unit while in transit.
2. Two-Year Parts Warranty
In addition, for two (2) years from the date of purchase, the
Company, at its option, will repair or exchange all parts and
components not listed above but that are found to have a
bona ȴde defect in material or workmanship under normal
conditions of use.
3. Conditions and Limitations
j) The Company does not allow anyone to extend, alter
or modify this warranty and assumes no responsibility
for direct, indirect or consequential damages caused
by the unit. State or provincial laws where the initial
user or user resides may provide speciȴc rights
extending this warranty and, if so, the Company’s sole
obligation under this warranty is to provide labor and/
or materials in accordance with those laws.
4. Discharge of Liability
a) The warranty registration card must be completed by
the initial owner and returned to the company within
90 days. Alternatively, the warranty registration form
may be ȴlled out online at
www.valorȴreplaces.com
After two (2) years from the date of purchase, the Company
may, at its option, fully discharge all obligations under this
warranty by paying to the ȴrst owner the wholesale price of,
or replacing, any defective parts.
b) Installation and maintenance must be performed by
an authorized and trained dealer in accordance with
the Company’s installation instructions.
5. No Other Warranty
c) This warranty is void where installation of the unit
does not conform to all applicable codes including
national and local gas appliance installation codes and
building and ȴre codes.
All obligations to repair this unit are deȴned in this warranty.
Some states or provinces may speciȴcally mandate
additional obligations on the part of manufacturers, but in
the absence of such speciȴc legislation, there is no other
warranty or obligation expressed or implied.
d) The owner must comply with all operating
instructions.
e) The Company is not responsible for the labor costs
to remove defective parts or re-install repaired or
replacement parts.
f) The initial owner of the unit will be responsible for
any shipping charges for replacement parts as well
as travel time incurred by the dealer to perform the
warranty work.
190ɋ–ɋ2255 Dollarton Highway,
North Vancouver, BCɄCanadaɄV7H 3B1
21
Appendix A-Remote Control Operation
Remote Control Operation
Note:
the remote
remotecontrol
controlsystem
systemfor
forthe
thefirst
first
time,
the receiver and the handset must be paired.
NOTE:Before
Before using
using the
time,
WKHUHFHLYHUDQGWKHKDQGVHWPXVWEHSDLUHG6HH
See
the
Remote
Control
Initial
Pairing
section
in
the
Installation
Manual.
the section Remote Control Initial PairingRQWKHȴUVWSDJHRIWKLVPDQXDO
Main Display
Child Proof
Time
Signal Indicator
Thermostatic Mode
Battery Status
AM
PM
Fan (if included)
Countdown Timer
°F or °C
Light
ON
OFF
Program Mode
Eco Mode
Temperature
Auxiliary Feature (not used)
7R7XUQ2Q)LUH
NOTE: :KHQSLORWLJQLWLRQLVFRQȴUPHGPRWRU
DXWRPDWLFDOO\WXUQVWRPD[LPXPȵDPHKHLJKW
2QH%XWWRQOLJKWLQJ GHIDXOW :
7ZR%XWWRQOLJKWLQJ:
+
simultaneously
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FRQȴUPHG
+DQGVHWDXWRPDWLFDOO\JRHVLQWR
manual mode after main burner
LJQLWLRQ
6WDQGE\0RGH 3LORW)ODPH
Press and hold
SLORWȵDPH
22
to set appliance to
CAUTION: If the pilot does not stay lit after
several tries call your local service technician or
JDVVXSSOLHU
7R7XUQ2΍)LUH
Press
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Note: There is a 2 minute delay after
VZLWFKLQJR΍EHIRUHWKHQH[WLJQLWLRQLV
SRVVLEOH
CAUTION: $OZD\VFKHFNWKHȴUHDQGSLORWYLVXDOO\WRHQVXUHWKH\DUHR΍
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7RLQFUHDVHȵDPHKHLJKWSUHVVDQG
hold 7RGHFUHDVHȵDPHKHLJKWSUHVVDQG
hold <RXPD\KROGWKHEXWWRQ
GRZQXQWLOWKHȴUHLVVHWWRSLORWȵDPH
RQO\
AM
Appendix A-Remote Control Operation
'HVLJQDWHG/RZ)LUHDQG+LJK)LUH
7RJRWRORZȴUHGRXEOHFOLFN
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Ȋ/2ȋ
7RGHDFWLYDWHIXQFWLRQV
AM
:KLOHWKHLFRQVDUHȵDVKLQJSUHVVWKHUHOHYDQWIXQFWLRQEXWWRQDQGKROGIRUVHFRQGV
Note:)ODPHJRHVWRKLJKȴUHȴUVW
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Ȋ+Ζȋ
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7RDFWLYDWHIXQFWLRQV
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:KLOHWKHLFRQVDUHȵDVKLQJSUHVVWKHUHOHYDQWIXQFWLRQEXWWRQDQGKROGIRUVHFRQGV
&KRRVLQJ%XWWRQRU%XWWRQΖJQLWLRQ
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EXWWRQRUEXWWRQLJQLWLRQ<RXFDQDOVRFKRRVHWR
DFWLYDWHRUGHDFWLYDWHVRPHRIWKHIXQFWLRQV%\GHIDXOW
WKHKDQGVHWLVVHWWRDEXWWRQLJQLWLRQ
To change from 1-button to 2-button ignition, remove
the batteries, wait 10 seconds, reinsert batteries, and
LPPHGLDWHO\ZKHQWKHGLVSOD\ȵDVKHVSUHVVDQGKROG
the EXWWRQIRUVHFRQGVON is displayed and 1 is
ȵDVKLQJ:KHQFKDQJHLVFRPSOHWH1 changes to 2
To change from 2-button to 1-button ignition, proceed
WKHVDPHDVDERYHON is displayed and 2LVȵDVKLQJ
When change is complete, 2 changes to 1
'HDFWLYDWLQJRU$FWLYDWLQJ)XQFWLRQV
These functions are active by default, but can be
deactivated at any time:
•
•
•
•
•
•
&KLOG3URRI
Program Mode
Thermostatic Mode
Eco Mode
&LUFXODWLQJ)DQ2SHUDWLRQ
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6HWWLQJ&HOVLXVRU)DKUHQKHLW
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and hold
+ VLPXOWDQHRXVO\
PM
Note :r& KRXUFORFN
r) KRXUFORFN
6HWWLQJWKH7LPH
Press
+ VLPXOWDQHRXVO\
'D\ȵDVKHV
AM
PM
Press
+
to select a number
to correspond with the day of the
ZHHN
•
•
•
•
•
•
•
0RQGD\
7XHVGD\
:HGQHVGD\
7KXUVGD\
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Press
+
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To select hour press
Press
+
or
VLPXOWDQHRXVO\0LQXWHVȵDVK
To select minutes press
7RFRQȴUPSUHVV
+
or
VLPXOWDQHRXVO\RUZDLW
23
Appendix A-Remote Control Operation
&KLOG3URRI
/LJKW'LPPHU2SHUDWLRQ
<RXUKDQGVHWFDQEHVHWWRORFNRXWDOOFRPPDQGVWRWKH
ȴUHSODFHH[FHSW2))
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AM
7RWXUQ&KLOG3URRI21
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, LVGLVSOD\HG/LJKWLVRQDW
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Press and hold
2II
+
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+
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until
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WRVHOHFW+RXU
7RFRQȴUPSUHVV
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or
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7RFRQȴUPSUHVV
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, and the
FRXQWGRZQGLVDSSHDUV
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7KHUPRVWDWLFDQG(FRPRGHV0D[LPXPFRXQWGRZQ
WLPHLVKRXUVDQGPLQXWHV
24
, GLVDSSHDUV/LJKWWXUQVR΍
Setting:
VLPXOWDQHRXVO\
GLVDSSHDUV&KLOG3URRILVQRZLQDFWLYHDQGWKH
KDQGVHWKDVIXOOIXQFWLRQ
Press and hold
Press
Press and hold
until ȵDVKHV
To adjust light between 20-100% press
7RFRQȴUPVHWWLQJHLWKHUSUHVV
LVGLVSOD\HG
or
RUZDLW
Note: 7KHOLJKWZRUNVLQGHSHQGHQWO\RIWKHSLORWȵDPH
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Press and hold
until
to increase or
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FUHDVHIDQVSHHG
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to de-
7RFRQȴUPVHWWLQJHLWKHUSUHVV
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2II
Press
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Note: :KHQVHWWLQJLIWKHIDQZDVQRWVZLWFKHGR΍
after last use, it starts automatically 4 minutes after
LJQLWLRQDWPD[LPXPVSHHGDQGJRHVWRWKHODVWVHW
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Appendix A-Remote Control Operation
0RGHVRI2SHUDWLRQ
7KHUPRVWDWLF0RGH
The room temperature is measured and
FRPSDUHGWRWKHVHWWHPSHUDWXUH7KH
ȵDPHKHLJKWLVDXWRPDWLFDOO\DGMXVWHG
WRDFKLHYHWKHVHWWHPSHUDWXUH
PM
Press and hold
until is displayed and set temperature
ȵDVKHV
PM
ON
OFF
To adjust set temperature, press
or 7RFRQȴUPSUHVV
RUZDLW
2II
(FR0RGH
Flame height modulates between high
DQGORZΖIWKHURRPWHPSHUDWXUHLV
lower than the set temperature, the
ȵDPHKHLJKWVWD\VRQKLJKIRUDORQJHU
SHULRGRIWLPHΖIWKHURRPWHPSHUDWXUH
is higher than the set temperature,
WKHȵDPHKHLJKWVWD\VRQORZIRUD
ORQJHUSHULRGRIWLPH2QHF\FOHODVWV
DSSUR[LPDWHO\PLQXWHV
Press LVGLVSOD\HG3UHVHW
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E\WKHURRPWHPSHUDWXUH
6HWWLQJ'HVLUHG7HPSHUDWXUH
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The temperature is controlled by
Programs 1 and 2, each of which can be
VHWWRJRRQDQGR΍DWVSHFLȴFWLPHVDW
DVHWWHPSHUDWXUH
PM
On:
7KHUPRVWDWLF0RGH
PM
If any of the above modes (Thermostatic, Program, or Eco) are engaged by the MyFire app over
WiFi, the handset will display $33
0DQXDO0RGH
7KHRQR΍VWDWXVRIWKHȴUHSODFHDVZHOODVȵDPH
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Press
Press
or
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WRJRWR3URJUDP0RGH
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Press , 1 or 2, ON or OFFDUHGLVSOD\HG
PM
ON
OFF
2II
Press
0RGH
,
, or
to go to Manual
Press
WRJRWR7KHUPRVWDWLF0RGH
Press
WRJRWR(FR0RGH
Note: The set temperature for Thermostatic Mode is
WKHWHPSHUDWXUHIRUWKH21WLPHLQ3URJUDP0RGH
&KDQJLQJWKH7KHUPRVWDWLF0RGHVHWWHPSHUDWXUHDOVR
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•
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•
2))7Ζ0(7(03(5$785(Ȋ
ȋ SLORWȵDPHRQO\
25
Appendix A-Remote Control Operation
Temperature Setting:
2II7LPH6HWWLQJ 352*5$0
Press and hold
until
ȵDVKHV
ON and set temperature (set in TherPRVWDWLF0RGH LVGLVSOD\HG
ON
,
To continue, press RUZDLW
OFF GLVSOD\HGWHPSHUDWXUHȵDVKHV
To select minutes, press
Note: 7KHRQ 7KHUPRVWDWLF DQGR΍VHWWHPSHUDWXUHV
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choose between:
or
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every day
•
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•
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or
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2))WLPHVRUVWRSSURJUDPPLQJDWWKLVSRLQWDQG
352*5$0UHPDLQVGHDFWLYDWHG
The batteries must be removed to clear the
352*5$0DQG352*5$021DQG2))WLPHV
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• :DLWLQJWRȴQLVKVHWWLQJ
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, 1, ON
7RFRQȴUPSUHVV DUHGLVSOD\HGALLGLVSOD\HGEULHȵ\
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To select minutes, press
7RFRQȴUPSUHVV
or
• 6HWRQWLPHDQGR΍WLPHXVLQJWKHVDPHSURFHGXUHDV
ȊALL6HOHFWHGȋDERYH
2Q7LPH6HWWLQJ 352*5$0
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$//6HOHFWHG
or
Note: 352*5$0DQGXVHWKHVDPH21
7KHUPRVWDWLF DQG2))WHPSHUDWXUHV2QFHDQHZ21
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Note: 21DQG2))WLPHVSURJUDPPHGIRU352*5$0
DQG352*5$0EHFRPHWKHQHZGHIDXOWWLPHV
to
•
7RFRQȴUPpress
To select hour, press
, 1, OFF
7RFRQȴUPSUHVV DUHGLVSOD\HGALLGLVSOD\HGEULHȵ\
0LQXWHVȵDVK
6HOHFWR΍WHPSHUDWXUHE\SUHVVLQJ
or 7RFRQȴUPpress
, 1, OFF DUHGLVSOD\HGALL is
GLVSOD\HGEULHȵ\+RXUȵDVKHV
or
ON
On:
Press EXWWRQWRHQWHU(FR0RGH
LVGLVSOD\HG
PM
Flame height modulates between high
DQGORZHYHU\PLQXWHV
2II
Press
26
EXWWRQWRH[LW(FR0RGH
GLVDSSHDUV
Appendix A-Remote Control Operation
/RZ%DWWHU\ΖQGLFDWLRQ
CAUTION: 'RQRWXVHDVFUHZGULYHURURWKHU
metallic object to remove the batteries from the
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VKRUWFLUFXLW
+DQGVHW
The battery icon
will show when the battery
QHHGVWREHUHSODFHG5HSODFHZLWKWZR9$$$
DONDOLQHEDWWHULHV
Receiver
Frequent beeps for 3 seconds when the motor turns
indicate the batteries in the battery holder need to be
UHSODFHG5HSODFHZLWKIRXU9$$DONDOLQHEDWWHULHV
/RZ%DWWHU\5HFHLYHU
With low battery power in the battery holder, the
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6HYHQ'D\6KXW2II
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communication between the handset and receiver
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7KHUPRVWDWLFDQG(FR0RGHV0D[LPXPFRXQWGRZQ
WLPHLVKRXUVDQGPLQXWHV
27
Appendix A-Remote Control Operation
(UURU&RGHV
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No gas supply
•
Note: after 3 failed ignition
•
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•
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•
Reversed polarity in thermocouple wiring
)
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4 sec
•
•
3 failed ignition sequences
•
No gas supply
LQPLQXWHV
•
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•
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•
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•
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•
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•
'RZQDUURZEXWWRQ
was not pressed during
pairing
•
Receiver and handset are not synced
•
Low battery in handset
handset display
•
Fire is not responding
•
Intermittent response
•
1RHOHFWURQLFFRQWURORIȴUH
•
No or bad connection between receiver and
handset
•
No power at receiver (batteries low)
•
Low communication range (mains adapter
faulty, handset not communicating with
receiver)
28
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