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ZTE R221 User manual
ZTE R221
Mobile Phone
User Manual
Copyright © 2011 ZTE CORPORATION.
All rights reserved.
No part of this publication may be excerpted, reproduced, translated or
utilized in any form or by any means, electronic or mechanical, including
photocopying and microfilm, without the prior written permission of ZTE
The manual is published by ZTE Corporation. We reserve the right to make
modifications on print errors or update specifications without prior notice.
Version No. : R1.0
Edition Time : 20110601
Manual No. : 079584503231
Table of Contents
SECURITY .................................. 5
RF EXPOSURE ........................ 14
KEY FUNCTIONS ..................... 17
THE KEYPAD ........................... 19
INTERFACE ICONS ................. 19
BATTERY.................................. 20
CARD ........................................ 23
ON/OFF .....................................26
WRITING TEXT.........................27
THE PHONEBOOK...................29
CALLS ......................................30
.................................................. 32
SETTINGS................................ 33
FILE MANAGER ...................... 35
CAMERA .................................. 35
VIEWING IMAGE ..................... 36
HOW TO PLAY MUSIC ............ 36
*HOW TO USE FM RADIO ...... 37
To protect your mobile phone from illegal use, take the security
measures as follows:
¾ Set PIN codes of the SIM card.
¾ Set handset lock code.
¾ Set call restrictions.
Safety Precautions
This section includes some important information on safe and efficient
operation. Please read this information before using the phone.
Operational Precautions
Please use your phone properly. When making or receiving a call,
please hold your phone as holding a wireline telephone. Make sure
that the phone is at least one inch (about two point five centimeters)
from your body when transmitting.
Do not touch the antenna when the phone is in use. Touching the
antenna area affects call quality and may cause the phone to operate
at a higher power level than needed.
Some people may be susceptible to epileptic seizures or blackouts when
exposed to flashing lights, such as when watching television or playing
video games. If you have experienced seizures or blackouts, or if
you have a family history of such occurrences, please consult your
doctor before playing video games on your phone or enabling a flashinglight feature on your phone. (The flashing-light feature is not available
on all products.)
Keep the phone out of the reach of small children. The phone may
cause injury if used as a toy.
Precautions While Driving
Please pay attention to the traffic safety. Check the laws and regulations
on the use of your phone in the area where you drive. Always obey
Use hands-free function of the phone, if available.
Pull off the road and park before making or answering a call if conditions
Precautions for Medical Devices and Facilities
When using your phone near pacemakers, please always keep the
phone more than eight inches (about twenty centimeters) from the
pacemaker when the phone is switched on. Do not carry the phone in
the breast pocket. Use the ear opposite the pacemaker to minimize the
potential for interference. Switch off the phone immediately if necessary.
Some phones may interfere with some hearing aids. In the event
of such interference, you may consult your hearing aids manufacturer
to discuss alternatives.
If you use any other personal medical device, please consult the
manufacturer of your device to determine if it is adequately shielded
from RF energy.
In those facilities with special demand, such as hospital or health care
facilities, please pay attention to the restriction on the use of mobile
phone. Switch off your phone if required.
Mobile Phone
Please use original accessories or accessories approved by the
phone manufacturer. Using any unauthorized accessories may
affect your mobile phone’s performance, damage your phone or even
cause danger to your body and violate related local regulations about
telecom terminals.
Turn off your phone before you clean it. Use a damp or anti-static
cloth to clean the phone. Do not use a dry cloth or electrostatically
charged cloth. Do not use chemical or abrasive cleaners as these
could damage the phone.
As your mobile phone can produce electromagnetic field, do not place
it near magnetic items such as computer disks.
Using the phone near electrical appliances such as TV, telephone,
radio and personal computer can cause interference.
Do not expose your mobile phone to direct sunlight or store it in hot
areas. High temperatures can shorten the life of electronic devices.
Keep your phone dry. Any liquid may damage your phone.
Do not drop, knock or harshly treat the phone. Rough handling
can break internal circuit boards.
Do not connect the phone with any incompatible enhancement.
Do not attempt to disassemble the mobile phone or battery.
Do not store the phone with flammable or explosive articles.
Do not charge the mobile phone without battery.
Some electronic devices are susceptible to electromagnetic interference
sent by phone if inadequately shielded. Please use phone at least 20
cm or as far away as you can from TV set, radio and other automated
office equipment so as to avoid electromagnetic interference.
Operating phone may interfere with medical devices like hearing aides
and pacemakers, or other medical devices in hospital. Consult a physician
or the manufacturer of the medical device before using phone.
Be aware of the usage limitation when using phone at places such as
oil warehouses, or chemical factories, where there are explosive
gases or explosive products being processed, because even if your
phone is in idle state, it still transmits radio frequency (RF) energy.
Therefore, power off your phone if required.
Do not touch the antenna while calling. Otherwise it will affect the
quality of calling and waste battery energy. The damaged antenna
will cause slight burn while touching your skin.
Keep phone out of the reach of small children. Phone may cause
injury if used as a toy.
Do not put other things on the terminal to avoid overlaying radiator.
Keep the antenna free from obstructions and position the antenna
straight up. This will ensure best call quality.
Precautions for Potentially Explosive Atmospheres
Switch off your phone prior to entering any area with potentially
explosive atmospheres, such as fueling areas, fuel or chemical transfer
or storage facilities.
Do not remove, install, or charge batteries in such areas. Spark in a
potentially explosive atmosphere can cause an explosion or fire
resulting in bodily injury or even death.
To avoid possible interference with blasting operations, switch off
your phone when you are near electrical blasting caps, in a blasting
area, or in areas posted “Turn off electronic devices.” Obey all signs
and instructions.
Precautions for Electronic Devices
Some electronic devices are susceptible to electromagnetic interference
sent by mobile phone if inadequately shielded, such as electronic
system of vehicles. Please consult the manufacturer of the device before
using the phone if necessary.
Safety and General Use in Vehicles
Safety airbag, brake, speed control system and oil eject system
shouldn’t be affected by wireless transmission. If you do meet problems
above, please contact your automobile provider. Do not place your
phone in the area over an airbag or in the airbag deployment area.
Airbags inflate with great force. If a phone is placed in the airbag
deployment area and the airbag inflates, the phone may be propelled
with great force and cause serious injury to occupants of the vehicle.
Please turn off your mobile phone at a refueling point, and the same
to the place where the use of two-way radio is prohibited.
Aircraft Safety
Please turn off your mobile phone before the airplane takes off. In
order to protect airplane’s communication system from interference,
it is forbidden to use mobile phone in flight. Safety regulations require
you to have permission from a crew member to use your phone while
the plane is on the ground.
If the mobile phone has the function of automatic timing power-on,
please check your alarm setting to make sure that your phone will not
be automatically turned on during flight.
Battery Use
Do not short-circuit the battery, as this can cause the unit to overheat
or ignite.
Do not store battery in hot areas or throw it into fire. Otherwise, it
will cause explosion.
Do not disassemble or refit the battery. Otherwise, it will cause liquid
leakage, overheating, explosion and ignition of the battery.
Please store the battery in a cool dry place if you don’t use it for a
long period.
The battery can be recharged for hundreds of times, but it will eventually
wear out. When the operating time (talk time and standby time) is
noticeably shorter than normal, it is time to replace it with a new one.
Please stop using the charger and battery when they are damaged
or show evidence of aging.
Return the worn-out battery to the provider or dispose of it in accordance
with environment regulations. Do not dispose of it in household rubbish.
Please use original batteries or batteries approved by the phone
manufacturer. Using any unauthorized battery may affect your handset
performance or may cause danger of explosion, etc.
Warning: If the battery is damaged, do not discharge it. If the leakage
does come into contact with the eyes or skin, wash thoroughly in clean
water and consult a doctor.
RF Exposure
Specific Absorption Rate (SAR)
Your mobile device is a radio transmitter and receiver. It is designed not to
exceed the limits for exposure to radio waves recommended by international
guidelines. These guidelines were developed by the independent scientific
organisation ICNIRP and include safety margins designed to assure the
protection of all persons, regardless of age and health.
The guidelines use a unit of measurement known as Specific Absorption
Rate, or SAR. The SAR limit for mobile devices is 2.0 W/kg and the highest
SAR value for this device when tested at the ear was 1.090 W/kg*. As
mobile devices offer a range of functions, they can be used in other
positions, such as on the body as described in this user guide.
As SAR is measured utilising the device’s highest transmitting power, the
actual SAR of this device while operating is typically below that indicated
above. This is due to automatic changes to the power level of the device
to ensure it only uses the minimum power required to communicate with
the network.
* The tests are carried out in accordance with EN 62209-1.
Body Worn Operation
Important safety information regarding radio frequency(RF) radiation
To ensure compliance with RF exposure guidelines the phone must be
used with a minimum of 15 mm separation from the body.
Failure to observe these instructions could result in your RF exposure
exceeding the relevant guideline limits.
Limitation of Liability
ZTE shall not be liable for any loss of profits or indirect, special, incidental
or consequential damages resulting from or arising out of or in connection
with using this product, whether or not ZTE had been advised, knew or
should have known the possibility of such damages. The user should
refer to the enclosed warranty card for full warranty and service information.
Note: The pictures and icons shown in the manual are just schematic
drawings for function demonstration. If they are inconsistent with your
handset, please take your handset as the standard. If the inconsistency
exits in the manual because of the handset function updating, please
refer to the follow-up public information from ZTE CORPORATION.
Key Functions
Headset jack
Charger interface
4-Way Navigation keys
and Center key
Left/Right soft key
Send key
End/Power key
Alpha numeric keys
* key
# key
Left soft key
Performs the function indicated at the left bottom of the
Right soft key
Performs the function indicated at the right bottom of the
Center key
Press to confirm actions and make selections.
Navigation keys
These keys (UP, DOWN, LEFT and RIGHT) allow for
navigation through menu options and quick access to
some function menus.
Send key
Press to dial a phone number or answer a call, or view
the call history.
End/Power key
Press to exit to the standby mode.
Hold to switch on/off the phone.
Alpha numeric keys
Press to enter characters 0-9 and the alphabets from a-z.
Note: In this User Manual, “press a key” means to press the key and
release it, while “hold a key” means to press the key for at least two seconds
and then release it.
Locking and Unlocking the Keypad
In the standby mode, press the Left soft key and then press the * key
within two seconds to lock the keypad. The unlock method is the same.
Locking the keypad can prevent unintentional operations on it. You can
answer an incoming call with the regular operation when the keypad is
Interface icons
Signal strength
New SMS, message full when
Keypad locked
Battery status
Alarm clock set
Missed call
Call diverting
The lithium ion battery of the mobile phone can be immediately used after
Installing the battery
1. Pull the battery cover downward and remove it.
2. Insert the battery by aligning the metal contacts with the contacts in
the battery slot.
3. Push down the upper section of the battery until it clicks into place.
4. Replace the battery cover and close it gently until you hear a click.
Remove the battery cover
Push down the battery
Replace the battery cover
Removing the battery
1. Make sure that your mobile phone is switched off.
2. Remove the battery cover.
3. Pull the battery up and remove it from the mobile phone.
Remove the battery cover
Pull up the battery from here
Inserting the SIM card
Insert the SIM card as follows:
1. Make sure that the phone is switched off and the charger is disconnected
from the phone.
2. Turn the phone over and remove the battery cover.
3. Remove the battery if it is already installed.
4. Hold your SIM card with the cut corner oriented as shown and then
slide it into the card holder with the metal contacts facing downward.
5. Replace the battery first.
6. Replace the battery cover.
SIM card (Subscriber Identity Module) is a micro-chip that holds your
personal information such as names and phone numbers. Your phone won’t
work without it. If you already have contacts on your SIM card, they can
be transferred in most cases.
Inserting the Memory Card
You can use a memory card to expand the storage of the phone.
You can store or copy files such as videos, photos, music, and so on.
Do not take out the card or switch off the phone while transmitting or saving
data, which may cause data loss or damage to the phone or the card.
Insert the memory card as follows:
1. Open the battery cover and remove the battery.
2. Follow the OPEN arrow to push the metal slot, and flip it up.
3. Insert the card into the metal slot with the metal contacts facing down
until it clicks to the right position.
4. Flip the metal slot back and follow the LOCK arrow to lock it.
Push the metal slot
Flip up the metal slot
Insert the memory card
Flip the metal slot back and lock it
Charging the battery
Your phone is powered by a rechargeable battery. For optimum battery
performance, it is recommended that you first use up the battery power
and then charge it completely. A new battery’s full performance is achieved
only after three complete charge and discharge cycles.
1. Connect your travel adapter to the left of your mobile phone as shown
in the diagram.
2. Connect the other end of the travel adapter to the mains socket.
3. When you charge the battery, the battery charging indicator appears.
4. When the battery is fully charged, disconnect the charger.
Powering your phone on/off
Make sure that your SIM card is in your mobile phone and that the battery
is charged.
Hold the End/Power key to power on/off the phone. The phone will
automatically search for the network.
Turning the torch on/off
In the standby mode, hold the * key to turn on or off the torch.
Writing text
Change input mode: Press the # key to change the input mode (input
modes: eZi ABC, eZi abc, ABC, abc, eZi FR, eZi fr, FR, fr, eZi ES,
eZi es, ES, es and 123).
Note: Your phone may not include all the input modes. The input
modes in your phone depend on the software version.
Input letters: In ABC/abc/FR/fr/ES/es mode, press the corresponding
letter key till the letter appears.
Input words: In eZi ABC/eZi abc/eZi ES/eZi es/eZi FR/eZi fr mode,
input any letter with a single key press. Press each key only once for
every letter. The word changes after each key stroke. Predictive text
input is based on a built-in dictionary. When you have finished writing
the word and it is correct, confirm it by pressing the 0 key or the Center
key. If the word is incorrect, press the Left/Right keys to view other
matching words found in the dictionary.
Input digits: In 123 mode, press digit key once to input a digit. In eZi
ABC/eZi abc/eZi ES/eZi es/eZi FR/eZi fr mode, press the digit key,
and select the number by pressing the Navigation keys. You cannot
input 0 in eZi ABC/eZi abc/eZi ES/eZi es/eZi FR/eZi fr mode. In
ABC/abc/FR/fr/ES/es mode, constantly press the digit key until the
number appears.
Input symbol: Press the * key to enter symbol mode, select the
required symbol (common symbols) by pressing the Navigation keys
and then press the Left soft key or Center key to confirm it. In eZi
ABC/eZi abc/eZi ES/eZi es/eZi FR/eZi fr mode, press the 1 key, and
select the required symbol (common symbols) by pressing the Navigation
keys. In ABC/abc/FR/fr/ES/es mode, constantly press the 1 key
until the required symbol (common symbols) appears.
Input space: Press the 0 key to input space. It does not work in 123
Delete character: Press the Right soft key to clear a character. Hold
the Right soft key to delete all characters and clear the display.
Move cursor to left or right: Among the text, press the Left/Right
navigation keys to move the cursor to left or right.
How to add contact to the Phonebook
There are some numbers that you may want to call again and again, so
it makes sense to add these numbers to your Phonebook. You can
then access these numbers quickly and easily.
1. Go to Menu→Phonebook→Options→Add new contact.
2. Select to save the number to SIM or phone.
3. Edit the information and confirm by selecting Done.
• You can also save a number right after you’ve made or received a
phone call or a text message from someone who is not yet in your
Phonebook list.
• To delete someone from your Phonebook list, first select the name,
then select Options→Delete.
How to make and receive calls
The most basic way to make a call is to input the number in the standby
mode and press the Send key. You can also make a call from the
Phonebook list.
• To call someone: Go to Menu→Phonebook. Use the Up/Down
keys to find the name of the person you want to call. You can also
type in the first letter of the name of the person you want to call to
find the right name, and press the Send key.
• To receive a call, press the Send key.
• To end a call, press the End/Power key.
• To reject a call, press the End/Power key.
Make sure that you are in an area with sufficient coverage to make
calls. The strength of the network signal is indicated on the Status Bar of
the screen.
How to send messages
You can use your mobile phone to send and receive messages.
1. Go to Menu→Messages→SMS/MMS→Write message.
2. Write your message. For more information on input method, see
section ‘Writing text’. When you write an SMS, press
Options→Send to, and edit the recipient. When you write an MMS,
you can edit To, Cc, Bcc, Subject and content. In content field, you
can select Options and then select to add pictures, audio,
bookmark texts, attachments and slides.
3. When you finish writing an SMS, select Options to send or save the
message. When you finish writing an MMS, press Done, and select
to send or save.
How to receive messages
Upon receiving a message, the mobile phone will alert you with a ringtone,
prompt, or a new message icon.
1. Press Read to open the new message. You can also go to Inbox to
read the message.
2. Use the Up/Down keys to view the message.
3. While the message is open, use Options to reply, delete, or forward
the message. You can also call back the sender or save the sender’s
How to set User profiles
Go to Menu→User profiles. You can select Options→Activate to
activate a profile. Or you can select Options→Customize to edit a profile.
How to view Call history
Go to Menu→Call center→Call history. You can select to view SIM1
call history or SIM2 call history.
Dialed calls, Received calls and Missed calls are saved in Call history.
If the records are full, the earliest saved records will be deleted.
Also, you can view call timers, call cost, SMS counter, and GPRS counter
in Call history.
How to configure Call settings
Go to Menu→Call center→Call settings.
You can set call waiting, call diverting and call barring.
In Advance settings, you can set blacklist, auto redial, call time display,
call time reminder, auto quick end.
How to set your phone
You can adjust various settings of your phone. Go to Menu→Settings.
• Dual SIM settings: Select dual SIM open, only SIM1/SIM2 open or
flight mode.
• Phone settings: Select language, set time and date and schedule
power on/off, etc.
Network settings: Set to automatically or manually select network,
and set the preferred networks.
Security settings: Set security features to protect you from unauthorized
use of your phone and SIM card.
Connectivity: View connection activities and set data account.
Restore factory settings: Enter the phone lock code to restore to the
factory settings. Some personal information might be lost if you use
this function, so be careful.
Note: You may be required to input the phone lock code in some of the
security settings interfaces. The default lock code is 1234. Go to Security
settings→Change password→Phone password to change the phone
lock code.
How to set your alarm
Go to Menu→Organizer→Alarm. You can view, and edit the alarm clock
settings. You can also enable or disable the alarms. By pressing Edit,
you can set the corresponding features of the alarm according to instructions.
File manager
Go to Menu→File manager. You can check all the folders in the phone or
memory card, create new ones or rename, delete the folders, etc. The
files you download from the internet will be stored in these folders.
Note: When you select Format, the data will be lost, so please be careful
with this function.
Go to Menu→Multimedia→Camera.
• Take a Photo
Go to Camera to take a photo.
Aim the camera at the subject and then press the Center key to take
the shot.
• Configure your camera
Go to Camera. Press the Left soft key to configure your camera.
Viewing image
Go to Menu→Multimedia→Image viewer.
The images you want to view in Image viewer must be put in the ..\ Photos
folder in the phone or memory card, and in Options→Storage, the
storage must be set to phone or card correspondingly.
You can select an image and view it.
How to play music
Go to Menu→Multimedia→Audio player. You can play the audio in your
phone or the memory card.
The music you want to play in Audio player must be put in the ..\ My Music
folder in the phone or memory card, and in
List→Options→Settings→Pre. playlist, the storage must be set to
phone or card correspondingly.
In List, you can refresh your playlist, set storage, or make personal settings.
*How to use FM radio
Go to Menu→Multimedia→FM radio.
With the radio, you can search for radio channels and listen to them.
Note that the quality of the radio broadcast depends on the coverage of
the radio station in that particular area. In the FM radio interface, you can
press the Up/Down keys to adjust volume, press the Left/Right keys to
tune the frequency, and press the Center key to pause. Select Options
to enter the submenu.
Note: The FM radio function is only available for certain models. The
wired headset may work as an antenna. In that case, always connect the
headset when listening to the radio.
How to use Services
Go to Menu→Services. Services allows you to view internet content. In
Services you can use the STK and WAP.
In WAP, select Homepage to go into your homepage.
Select Bookmarks to view the list of saved pages.
Select Recent pages to view the list of pages you recently visited.
Select Input address to go to a page by directly inputting the address.
Go to Service inbox to view the service messages.
Go to Settings→Select SIM to select a SIM card which you wish to use
to connect GPRS.
Go to Settings→Profiles to select a profile or add a new one.
Go to Settings→Browser options. Select Timeout to set timeout. If the
timeout period elapsed prior to completion of the operation or the server
is not responding, your phone will show “Connection Failed”. During
the timeout period, it will keep trying to connect until expired. Select
Show images to set whether or not to show the images. Select whether
or not to enable Cache and Cookies.
Go to Settings→Service message settings to set options for receiving
service messages.
Go to Settings→Clear cache to clear cache.
Go to Settings→Clear cookies to clear cookies.
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