Gefen | GTB-UHD-HBT2 | Owner Manual | Gefen GTB-UHD-HBT2 Owner Manual

Gefen GTB-UHD-HBT2 Owner Manual
HDBaseT™ Extender
w/ RS-232, 2-way IR, and POH
GTB-UHD-HBT2
User Manual
Release A3
Important Safety Instructions
1.
Read these instructions.
2.
Keep these instructions.
3.
Heed all warnings.
4.
Follow all instructions.
5.
Do not use this product near water.
6.
Clean only with a dry cloth.
7.
Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8.
Do not install or place this product near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers) that produce heat.
9.
Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. To reduce the risk of electric shock and/or damage to this product, never handle or
touch this unit or power cord if your hands are wet or damp. Do not expose this
product to rain or moisture.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally,
or has been dropped.
15. Batteries that may be included with this product and/or accessories should never be
exposed to open flame or excessive heat. Always dispose of used batteries
according to the instructions.
ii
Warranty Information
For the latest warranty coverage information, refer to the Warranty and Return Policy under
the Connect section of the Gefen Web site at
http://www.gefen.com/connect/warranty-and return-policy
iii
Contacting Gefen Technical Support
Technical Support
(707) 283-5900
(800) 472-5555
8:00 AM to 5:00 PM Monday - Friday, Pacific Time
Email
support@gefen.com
Web
http://www.gefen.com
Mailing Address
Gefen
Core Brands, LLC
c/o Customer Service
1800 S McDowell Blvd
Petaluma, CA 94954 USA
iv
Important Notes
•
The information in this manual has been carefully checked and is believed to be
accurate. However, Gefen assumes no responsibility for any inaccuracies that may be
contained in this manual. In no event will Gefen be liable for direct, indirect, special,
incidental, or consequential damages resulting from any defect or omission in this
manual, even if advised of the possibility of such damages.
•
The technical information contained herein regarding the features and specifications is
subject to change without notice.
•
The Gefen Syner-G Software Suite is a free downloadable application from Gefen
that provides automatic download and installation of firmware upgrades as well as
EDID management.
Download the application here: http://www.gefen.com/synerg
© 2017 Core Brands, LLC. All Rights Reserved. All trademarks are the property of their respective owners.
Gefen® is a registered trademark of Core Brands, LLC.
Gefen and Core Brands, LLC reserve the right to make changes in the hardware, packaging, and any accompanying
documentation without prior written notice.
This product uses UL-Listed power supplies
v
Features and Packing List
Features
•
Extends HDMI, RS-232, and 2-way IR over a single CAT-5e
►► 4K Ultra HD (3840 x 2160 @ 60Hz, 4:2:0, 8-bit), up to 330 feet/100 meters
►► 4K Ultra HD (3840 x 2160 @ 30Hz, 4:4:4, 8-bit), up to 330 feet/100 meters
►► 4K DCI-Cinema (4096 x 2160 @ 30Hz 4:4:4, 8-bit), up to 330 feet/100 meters
►► 1080p Full HD (1920 x 1080 @ 60Hz, 4:4:4, 12-bit), up to 330 feet/100 meters
►► 1080p Full HD (1920 x 1080 @ 60Hz, 4:4:4, 8-bit), up to 495 feet/150 meters
►► WUXGA (1920 x 1200 @ 60Hz, 8-bit), up to 495 feet/150 meters
•
HDMI Features Supported:
►► HDMI 2.0 up to 4K 60Hz, 4:2:0, 8-bit color
►► HDCP 2.2 and 1.4
►► 12-bit Deep Color
►► LPCM 7.1 audio, Dolby Atmos®, Dolby® TrueHD, DTS:X™, and DTS-HD Master
Audio™ pass-through
►► 3DTV pass-through
►► CEC pass-through
►► Lip Sync pass-through
•
IR extension from Sender to Receiver and from Receiver to Sender
•
POH (Power Over HDBaseT™) feature provides power to the Receiver unit over the
link cable - only the Sender unit needs external power
•
Advanced EDID Management via Gefen Syner-G™ software
•
Link Quality Monitoring via Gefen Syner-G™ software
•
In-field firmware update via USB, using Gefen Syner-G™ software
•
Locking power connector
•
Low profile, surface-mountable enclosures
60Hz, 4:2:0
4K
CINEMA
CINEMA
4K
1080P
DCI, 4096 x 2160, 30Hz
DCI, 4096 x 2160, 30Hz
HDCP 2.2
Deep Color Support
vi
Features and Packing List
Packing List
The 4K Ultra HD HDBaseT Extender w/ RS-232, 2-way IR, and POH ships with the items
listed below. The packing contents of the Sender and Receiver unit are listed below. If any
of these items are not present in the box when you first open it, immediately contact your
dealer or Gefen.
•
•
•
•
•
•
•
1 x 4K Ultra HD HDBaseT™ Extender w/ RS-232, 2-way IR, and POH (Sender)
1 x 4K Ultra HD HDBaseT™ Extender w/ RS-232, 2-way IR, and POH (Receiver)
1 x IR emitter (EXT-IREMIT)
1 x IR extender (EXT-RMT-EXTIRN)
1 x DB-9 cable, Male-to-Female
1 x 48V DC locking power supply (EXT-PS48U1A-LP-6)
1 x Quick-Start Guide (QSG-GTB-UHD-HBT2)
vii
Table of Contents
1
Getting Started
Introduction............................................................................................................ 2
Sender Unit.................................................................................................... 2
Receiver Unit.................................................................................................. 4
Installation.............................................................................................................. 6
Connection Instructions.................................................................................. 6
Application Diagram....................................................................................... 7
2
Basic Operation
DIP Switch Configuration..................................................................................... 10
Sender unit................................................................................................... 10
Receiver unit................................................................................................ 13
Notes on IR Carrier Signals......................................................................... 14
LED Status........................................................................................................... 15
Bidirectional IR Control........................................................................................ 16
Controlling the Source from the Viewing Location....................................... 16
Controlling the Display from the Source Location........................................ 17
Controlling the Source / Display from Different Locations��������������������������� 18
RS-232 Interface.................................................................................................. 19
RS-232 Interface.......................................................................................... 19
3
Advanced Operation
Using Syner-G™.................................................................................................. 24
Verifying the USB Driver.............................................................................. 24
Downloading an EDID.................................................................................. 26
Uploading an EDID...................................................................................... 29
Copying an EDID......................................................................................... 31
Viewing an EDID.......................................................................................... 33
Link Quality Monitoring................................................................................. 37
4
Appendix
Updating the Firmware......................................................................................... 46
Default Settings.................................................................................................... 52
Sender Unit DIP Switches............................................................................ 52
Receiver Unit DIP Switches......................................................................... 52
Network Cable Diagram....................................................................................... 53
Specifications....................................................................................................... 54
Index.................................................................................................................... 55
viii
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HDBaseT™ Extender
w/ RS-232, 2-way IR, and POH
1
Getting Started
Introduction
Page Title
Getting Started
GTB-UHD-HBT2-S
Link
Video
Sender Unit
Power
USB
GTB-UHD-HBT2-S
1
Link
3
Video
Power
USB
GTB-UHD-HBT2-S
Link
Video
Power
USB
2
4
5
®
®
®
4K Ultra HD
HDBaseT Extender S
w/ RS-232, 2-way IR,
4Kand
UltraPOH
HD
™
HDBaseT Extender S
™
w/ RS-232, 2-way IR, and POH
4K Ultra HD
HDBaseT Extender S
™
w/ RS-232, 2-way IR, and POH
7
8
9
10
POH
48V DC
POH
RS-232
IR In/Ext IR Out
Link
HDMI In
48V6DC
RS-232
IR In/Ext IR Out
Link
HDMI
11In
RS-232
IR In/Ext IR Out
page | 2
Link
HDMI In
POH
48V DC
Getting Started
Introduction
Page Title
ID
Name
Description
1
DIP switches
See DIP Switch Configuration (page 10)
for more information.
2
USB
For use with the Syner-G Software Suite.
See Using Syner-G™ (page 24) for more
information.
3
Link (LED)
This LED indicator glows solid green when
the Sender and Receiver unit are connected
by a CAT-5 (or better) cable.
4
Power
This LED indicator glows solid blue when the
Sender unit is powered.
5
Video
This LED indicator glows solid amber when
HDCP content is detected. If Non-HDCP
content is detected, then this LED indicator
will flash amber.
6
POH 48V DC
Connect the included 48V DC power
supply to this connector.
7
RS-232
Connect the included RS-232 cable from this
port to an automation device. See RS-232
Interface (page 19) for more information.
8
IR In / Ext
Connect an IR extender (Gefen part no.
EXT-RMT-EXTIRN) to this port.
9
IR Out
Connect an IR emitter (Gefen part no.
EXT-IREMIT) to this port.
10
Link
Connect a CAT-5 (or better) cable from this
port to the Link port on the Receiver unit.
11
HDMI In
Connect a 4K Ultra HD source to this HDMI
port using an HDMI cable.
page | 3
Introduction
Getting Started
GTB-UHD-HBT2-R
Link
Video
Receiver Unit
Power
USB
GTB-UHD-HBT2-R
1
3
Link
Video
Power
USB
GTB-UHD-HBT2-R
Link
Video
Power
USB
2
4
5
®
®
®
4K Ultra HD
HDBaseT Extender R
™
w/ RS-232, 2-way IR, and POH
4K Ultra HD
HDBaseT Extender R
™
w/ RS-232, 2-way IR, and POH
4K Ultra HD
HDBaseT Extender R
™
w/ RS-232, 2-way IR, and POH
7
8
9
10
Non-POH
48V DC
Non-POH
RS-232
IR In/Ext IR Out
Link
HDMI Out
48V
6DC
RS-232
IR In/Ext IR Out
Link
HDMI
11Out
RS-232
IR In/Ext IR Out
page | 4
Link
HDMI Out
Non-POH
48V DC
Getting Started
Introduction
ID
Name
Description
1
DIP switches
See DIP Switch Configuration (page 10)
for more information.
2
USB
For use with the Syner-G Software Suite.
See Using Syner-G™ (page 24) for more
information.
3
Link (LED)
This LED indicator glows solid green when
the Sender and Receiver unit are connected
by a CAT-5 (or better) cable.
4
Power
This LED indicator glows solid blue when the
Sender unit is powered.
5
Video
This LED indicator glows solid amber when
HDCP content is detected. If Non-HDCP
content is detected, then this LED indicator
will flash amber.
6
Non-POH 48V DC
Use this port only when using a HDBaseTcompatible device as the Sender, or when
receiving power from the Sender is not
practical.
7
RS-232
Connect the included RS-232 cable from this
port to an automation device. See RS-232
Interface (page 19) for more information.
8
IR In / Ext
Connect an IR extender (Gefen part no.
EXT-RMT-EXTIRN) to this port.
9
IR Out
Connect an IR emitter (Gefen part no.
EXT-IREMIT) to this port.
10
Link
Connect a CAT-5 (or better) cable from this
port to the Link port on the Receiver unit.
11
HDMI In
Connect a 4K Ultra HD source to this HDMI
port using an HDMI cable.
page | 5
Getting Started
Installation
Connection Instructions
►► Video
1.
Connect the included HDMI cable from the 4K Ultra HD source to the HDMI In port
on the Sender unit.
2.
Connect an HDMI cable from the HDMI Out port on the Receiver unit
to the 4K Ultra HD display.
►► Link
3.
Connect a shielded CAT-5e (or better) cable from the Link port on the Sender unit
to the Link port on the Receiver unit.
Maximum Resolution
Mode
Distance
1920 x 1080p 60 Hz @ 8-bit
Long Reach mode
495 feet (150 meters)
3840 x 2160p 60 Hz @ 4:2:0
Normal mode
330 feet (100 meters)
See DIP Switch Configuration (page 10) for more information on setting
the extension distance.
►► IR Control - see Bidirectional IR Control (page 16) for more information
4.
Connect the included IR emitter to the IR Out port on the Sender unit.
5.
Connect the included IR extender to the IR In/Ext port on the Receiver unit.
►► RS-232 - see RS-232 Interface (page 19) for more information
6.
Connect the included DB-9 cable from the automation device to the RS-232 port
on the Sender unit
7.
Connect a DB-9 cable from the RS-232 port on the Receiver unit to the RS-232
device to be controlled.
►► Power
8.
Connect the included power supply to the POH 48V DC connector on the Sender unit.
page | 6
Installation
Getting Started
Application Diagram
CAT-5 CABLE
HDMI CABLE
RS-232 CABLE
IR
IR Extender
H
D
M
I
4K Ultra HD Source
OR
IR
Automation
Control Device
er
itt
Em
GTB-UHD-HBT2 Sender
H
D
M
I
RS
-2
32
GTB-UHD-HBT2 Receiver
4K Ultra HD Display
IR
er
itt
Em
-2
RS
32
Display
OR
Powered Shades
IR Extender
Automation
Control Device
Screen/Curtains
Lighting
GTB-UHD-HBT2
page | 7
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HDBaseT™ Extender
w/ RS-232, 2-way IR, and POH
2
Basic Operation
Basic Operation
DIP Switch Configuration
Sender unit
The back panel of the Sender unit contains three banks of DIP switches. Each bank
contains four DIP switches. These DIP switches control EDID, HPD, HDCP, IR, and
HDBT mode. The default setting, for each DIP switch, is in the “down” (OFF) position.
Each DIP switch (1 - 12) is arranged from left to right. DIP switches 11 and 12 are not
used. Although the DIP switch numbers do not appear on the unit, we have included them
for easy reference.
If a DIP switch is in the “up” position, then it is ON. If a DIP switch is in the “down” position,
then it is OFF.
1 2 3 4
5 6 7 8 9 10 11 12
GTB-UHD-HBT2-S
Link
Video
Power
USB
USB
DIP
Feature
Description
1
Local / pass-through EDID
►► ON
Allows all video and audio features of the
connected device to be passed to the source
device.
►► OFF (default)
Copies the downstream EDID locally in HDBT
mode; modifies downstream EDID to support
only up to 1080p60 8-bit in Long Reach
mode.
®
2
Hot-Plug Detect
►► ON
HPD pass-through. HPD will toggle,
depending on the HPD status of the display
(sink) or source device.
►► OFF (default)
HPD is always high, even when the display
is hot-plugged (disconnected from then
reconnected to the source device).
4K Ultra HD
HDBaseT
Extender S
page
| 10
™
w/ RS-232, 2-way IR, and POH
Basic Operation
DIP Switch Configuration
DIP
Feature
Description
3
EDID Lock
►► ON
EDID Lock enabled. The current EDID will be
stored on the input even if the unit is powercycled.
►► OFF (default)
EDID Lock disabled.
4
HDCP Control
►► ON
Prevents HDCP content from passing through
to the display (sink) device.
►► OFF (default)
Allows HDCP content to pass through to the
display (sink) device.
5
Sender unit IR carrier
►► ON
IR carrier signal is stripped at the Sender unit.
►► OFF (default)
IR carrier signal is passed-through.
6
Receiver unit IR carrier
►► ON
IR carrier signal is stripped at the Receiver
unit.
►► OFF (default)
IR carrier signal is passed-through.
7
IR Polarity
►► ON
Set to work with third-party IR extenders.
►► OFF (default)
Operates with Gefen part no.
EXT-RMT-EXTIRN.
8
Long-Reach Mode
►► ON
Resolutions up to 1080p 60 Hz can be
extended to a maximum distance of 495 feet
(150 meters). Color depth is limited to 8-bit.
►► OFF (default)
HDBT mode. Resolutions up to 3840 x 2160p
60 Hz @ 4:2:0, can be extended up to 330
feet (100 meters).
page | 11
Basic Operation
DIP Switch Configuration
DIP
Feature
Description
9
IR Carrier Frequency
►► ON
56 kHz.
►► OFF (default)
38 kHz.
10
IR Carrier Frequency
►► ON
47 kHz.
►► OFF (default)
Depends upon setting of DIP 9.
11
N/A
--
12
N/A
--
page | 12
Basic Operation
DIP Switch Configuration
Receiver unit
The back panel of the Receiver unit contains three banks of DIP switches. Each bank
contains four DIP switches. The default setting, for each DIP switch, is in the “down” (OFF)
position.
Each DIP switch (1 - 12) is arranged from left to right. DIP switch 7 and 8 are not used.
Although the DIP switch numbers do not appear on the unit, we have included them for
easy reference.
If a DIP switch is in the “up” position, then it is ON. If a DIP switch is in the “down” position,
then it is OFF.
1 2 3 4
5 6 7 8
GTB-UHD-HBT2-R
Link
Video
Power
USB
USB
DIP
Feature
Description
1
IR Carrier Frequency
►► ON
IR carrier signal is stripped at the Sender unit.
►► OFF (default)
IR carrier signal is passed-through.
2
IR Carrier Frequency
►► ON
IR carrier signal is stripped at the Receiver
unit.
►®
► OFF (default)
IR carrier signal is passed-through.
3
IR Polarity
►► ON
Set to work with third-party IR extenders.
►► OFF (default)
Operates with Gefen part no.
EXT-RMT-EXTIRN.
4K Ultra HD
HDBaseT Extender R
page | 13
™
w/ RS-232, 2-way IR, and POH
Basic Operation
DIP Switch Configuration
DIP
Feature
Description
4
Long-Reach Mode
►► ON
Resolutions up to 1080p Full HD can be
extended to a maximum distance of 495 feet
(150 meters). Color depth is limited to 8-bit.
►► OFF (default)
HDBT mode. Resolutions up to 4K x 2K, can
be extended up to 330 feet (100 meters) with
deep color (4:2:0).
5
IR Carrier Frequency
►► ON
56 kHz.
►► OFF (default)
38 kHz.
6
IR Carrier Frequency
►► ON
47 kHz.
►► OFF (default)
Depends upon setting of DIP 5.
7
N/A
--
8
N/A
--
Notes on IR Carrier Signals
When an IR carrier frequency is passed through from the Sender unit to the Receiver unit,
or from the Receiver unit to the Sender unit, the carrier signal is not renewed. Any carrier
frequency between 30 kHz and 60 kHz is natively passed through.
If the IR carrier signal is stripped at the Sender unit and added at the Receiver unit (or vice
versa), then the carrier signal can be set to 38 kHz, 47 kHz, or 56 kHz.
To set the carrier signal frequency on the Sender unit, set DIP switch 5 on the Sender unit
to the OFF position and use DIP switches 9 and 10 (Sender) to set the carrier frequency.
To set the carrier signal frequency on the Receiver unit, set DIP switch 1 on the Receiver
unit to the OFF position and use DIP switches 5 and 6 (Receiver) to set the carrier
frequency.
Stripping the IR carrier signal is commonly used when directly connecting an IR cable from
the output of one device to the input on another IR device.
page | 14
Basic Operation
LED Status
The Link, Video, and Power LED indicators provides basic information on the current
status of the this product.
The information, in the table below, applies to both the Sender and Receiver unit.
LED
Link
Video
Power
Status
Description
Solid green
•
The Sender / Receiver unit is powered.
•
Link integrity between Sender and Receiver unit
is good.
Solid amber
•
HDCP content is detected
Flashing amber
•
Non-HDCP content is detected.
Solid blue
•
The Sender / Receiver unit is powered.
page | 15
Bidirectional IR Control
GTB-UHD-HBT2-S
Link
Video
Power
Basic Operation
USB
Controlling the Source from the Viewing Location
1.
Connect an IR extender (Gefen part no. EXT-RMT-EXTIRN) to the IR In/Ext port
on the Receiver unit. If using an automation system, connect the 3.5mm mini-mono
connector from the IR In/Ext port on the Receiver unit to the automation system.
IR signals are transmitted over the CAT-5 cable.
2.
Connect the IR emitter from the IR Out port, on the Sender
unit, to the IR sensor
Power
window on the source device.
®
USB
GTB-UHD-HBT2-R
Link
Video
4K Ultra HD
4K Ultra HDSsource
HDBaseT ™ Extender
w/ RS-232, 2-way IR, and POH
®
IR emitter
4K Ultra HD
HDBaseT ™ Extender R
POH
w/ RS-232, 2-way IR, and POH
48V DC
RS-232
IR In/Ext IR Out
Link
HDMI In
Sender unit
CAT-5 cable
Non-POH
48V DC
RS-232
IR In/Ext IR Out
Link
HDMI Out
Receiver unit
IR extender
Electrical IR cable
or
IR signals
page | 16
from Automation
System
Power
USB
Basic Operation
Bidirectional IR Control
Controlling the Display from the Source Location
GTB-UHD-HBT2-R
1.
Connect an IR extender (Gefen part no. EXT-RMT-EXTIRN) toLink
the IR In/Ext port on the
Video
Sender unit. If using an automation system, connect the 3.5mm
Power mini-mono connector
USB
from the IR In/Ext port on the Receiver unit ®to the automation
system. IR signals are
transmitted over the CAT-5 cable.
2.
Connect an IR emitter (Gefen part no. EXT-IREMIT) from the IR Out port on the Receiver
unit to the IR sensor on the display.
4K Ultra HD
HDBaseT ™ Extender S
w/ RS-232, 2-way IR, and POH
or
IR extender
Electrical IR cable
®
from Automation
System
4K Ultra HD
HDBaseT ™ Extender R
POH
w/ RS-232, 2-way IR, and POH
48V DC
RS-232
IR In/Ext IR Out
Link
HDMI In
Link
HDMI Out
Sender unit
CAT-5 cable
Non-POH
48V DC
RS-232
IR In/Ext IR Out
Receiver unit
IR emitter
4K Ultra HD display
IR signals
page | 17
Power
USB
Basic Operation
Bidirectional IR Control
Controlling the Source / Display from Different Locations
GTB-UHD-HBT2-R
Link
Bidirectional IR allows the source and/or display to be controlled from
the Sender or Receiver
Video
unit. Refer to the diagram, below, for connection details. IR signals
Powerare transmitted over the
®
USB
CAT-5 cable.
or
IR extender
IR cable
4K Ultra HD
HDBaseT ™ Extender S
w/ RS-232, 2-way IR, and POH
®
IR signals from
Receiver unit
from Automation
System
IR emitter
4K Ultra HD
HDBaseT ™ Extender R
POH
w/ RS-232, 2-way IR, and POH
48V DC
RS-232
IR In/Ext IR Out
Link
HDMI In
Link
HDMI Out
Sender unit
CAT-5 cable
Non-POH
48V DC
RS-232
IR In/Ext IR Out
Receiver unit
IR emitter
IR signals from
Sender unit
or
IR extender
IR signals
page | 18
IR cable
from Automation
System
RS-232 Interface
Basic Operation
RS-232 Interface
5 4
3
2 1
DE-9
6 7
8
9
DA-15
Automation Device
Extender
DCD
1
1
DCD
RXD
2
2
RXD
TXD
3
3
TXD
DTR
4
4
DTR
GND
5
5
DSR
6
6
RTS
7
7
CTS
8
8
CTS
R1
9
9
R1
Only TXD, RXD, and GND pins are used.
DB-25
GND
DSR
RTS
DC-37
DD-50
page | 19
Basic Operation
RS-232 Interface
This product supports RS-232 pass-through, allowing the control of remote RS-232
devices.
In the example below, an RS-232 device has been connected to the Receiver unit.
Connect the automation control device to the Sender unit.
Figure 2.1 - Basic RS-232 connection
HDMI Out
Receiver unit
RS-232 cable
RS-232 device
Automation
Control Device
Sender unit
HDMI In
page | 20
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HDBaseT™ Extender
w/ RS-232, 2-way IR, and POH
3
Advanced Operation
page | 23
Advanced Operation
Using Syner-G™
Verifying the USB Driver
In order to use this product with the Gefen Syner-G™ software, a USB driver must
be installed on the computer that is running the Syner-G™ software. This driver is
automatically installed when the Syner-G™ Software Suite is installed.
1.
Download and install the Gefen Syner-G™ Software Suite. The Syner-G™ software
can be downloaded here: http://www.gefen.com/synerg
2.
Connect a mini-USB-to-USB cable (not included) from the USB port on the front of the
Sender or Receiver unit to an available USB port on the computer.
3.
From the Windows Desktop, click the Start button, select Computer, then right-click
and select Manage from the context menu.
page | 24
Advanced Operation
Using Syner-G™
4.
The Computer Management window will open.
5.
In the left window pane, under System Tools, click Device Manager.
6.
In the right window pane, locate Ports (COM & LPT).
The device driver will be displayed. In this case, GTB-UHD-HBT2-S will be displayed.
If the USB cable is connected to the Receiver unit, then the device driver will be
GTB-UHD-HBT2-R.
USB driver
page | 25
Advanced Operation
Using Syner-G™
Downloading an EDID
EDID data can be downloaded from the connected Gefen Detective device to a local file.
Note that the Downstream EDID or Bank EDID data cannot be downloaded to a file.
To download this EDID data, it must first be copied to the Local EDID. See Copying an
EDID (page 31) for more information on copying EDID data.
1.
Click the Manage a Product button and select the connected product from the
drop-down list.
2.
Click the Manage EDID tab.
Advanced Operation
Using Syner-G™
3.
Information about the currently selected device will be displayed in the Version Info
field.
Version Info field
4.
Click the drop-down list next to the Download button, and select the desired EDID.
In this example, we will select Extender: Local EDID.
5.
Click the Save As button.
6.
The Windows Save File dialog will be displayed. Select the desired folder and specify
the name of the file in the File name field, within the Save File dialog. Make sure to
specify the .bin extension to the filename.
page | 27
Advanced Operation
Using Syner-G™
EDID file name
Save button
7.
Click the Save button.
page | 28
Advanced Operation
Using Syner-G™
Uploading an EDID
1.
Click the Manage a Product button and select the connected product from the
drop-down list.
2.
Click the Manage EDID tab.
3.
Click the Upload EDID to drop-down list to select the location where the EDID will be
uploaded. The EDID can be uploaded to the Local EDID or an EDID bank.
In the example below, we will select Local EDID.
4.
Click the Browse button.
page | 29
Advanced Operation
Using Syner-G™
5.
The Windows Select File dialog will be displayed.
6.
Select the desired EDID file. The EDID file must be in .bin format.
7.
Click the Open button.
8.
Click the Upload button.
9.
In the lower-left corner of the interface, the “Uploading...” message will appear as the
EDID is uploaded. Once the operation is complete, the “Upload Complete.” message
will be displayed.
page | 30
Advanced Operation
Using Syner-G™
Copying an EDID
1.
Click the Manage a Product button and select the connected product from the
drop-down list.
2.
Click the Manage EDID tab.
3.
Click the Copy EDID from drop-down list to select the location from where the EDID
will be copied. The EDID can be copied from any of the following locations:
The downstream EDID, an EDID bank, or a default EDID location
In the example below, we will select Down Stream.
4.
Click the Copy EDID to drop-down list to select the location to where the EDID
will be copied. The EDID can by copied to the Local EDID or to an EDID bank.
page | 31
Advanced Operation
Using Syner-G™
5.
Click the Copy button.
6.
In the lower-left corner of the interface, the “Copying...” message will appear as the
EDID is uploaded. The copy-result message will vary, depending upon the copy
operation.
In this example, since we copied the downstream EDID to the local EDID, the “Copy
result: Downstream stored to local.” message is displayed.
page | 32
Advanced Operation
Using Syner-G™
Viewing an EDID
1.
Click the Manage a Product button and select the connected product from
the drop-down list.
2.
Click the Manage EDID tab.
3.
Click the Select EDID From Device / Display drop-down list to select the desired
EDID.
Note that the display, which is connected to the computer, is also available in the
drop-down list. In this way, we can download, view, and/or edit the EDID from the
display (sink) device.
4.
Click the View button.
page | 33
Advanced Operation
Using Syner-G™
4.
After a few seconds, Syner-G will also switch to the EDID Editor screen.
See the Gefen Syner-G™ User Manual for more information on using the EDID Editor.
5.
Click the desired EDID tab to view specified information on the EDID. Note that
some sections within a tab use scroll bars to indicate that more information is
available.
EDID tabs
page | 34
Advanced Operation
Using Syner-G™
7.
Click the Details button.
Details button
8.
The EDID Summary window will be displayed. Use the horizontal and vertical scroll
bar, as needed, to view the EDID information.
Scroll bar
Scroll bar
page | 35
Advanced Operation
Using Syner-G™
9.
Click the
button, in the upper-right corner of the EDID Summary window to
separate the EDID Summary window from the main Syner-G window:
“X” button
“separate” button
10. Double-click the window title bar of the detached EDID Summary to reattach it to the
main window. it to the main Syner-G window.
11. To close the EDID Summary window, either click the
button, in the upper-right
corner of the EDID Summary window or click the Details button in the main
Syner-G window.
page | 36
Advanced Operation
Using Syner-G™
Link Quality Monitoring
The Status tab provides information about signal quality in HDBaseT installations.
This page will only be available when connected to a Gefen product that uses HDBaseT
technology.
1.
Select an HDBaseT product from the Select Product drop-down list. In this example,
the EXT-UHDA-HBT2 is selected. Make sure to select GTB-UHD-HBT2.
2.
Under the Status tab will automatically be selected. If a Sender unit is selected,
both the Link Quality and Max Error Rate graphs will be displayed. If a Receiver
unit is selected, only the Link Quality graph will be displayed.
Sender unit
Receiver unit
Link Quality
Link Quality
Max Error Rate
3.
Click the Channel Config button, above the Link Quality graph.
page | 37
Advanced Operation
Using Syner-G™
4.
The Select a Channel Configuration dialog box will be displayed.
5.
Click the radio button for the cable termination type. In the example, below,
T-568B is selected.
6.
Click the OK button to save the selection.
page | 38
Advanced Operation
Using Syner-G™
7.
Click the Max Interval drop-down list to select the desired time interval. This interval
represent the maximum length of time before the graphs are updated.
8.
To clear the channel data from both graphs, click the Reset button. Click the Stop
button to halt the link monitoring process.
When the Stop button is clicked, the monitoring process will stop and the button will
read Start. In addition, Syner-G will ask if the log file should be saved. To continue
the monitoring process, click the Start button.
9.
Errors are automatically recorded and placed in the list box at the bottom of the
Syner-G application, as shown.
page | 39
Advanced Operation
Using Syner-G™
In the example, below, the Max Error Rate for Channel B is 100%. Note the horizontal dashed-line at the 80% mark. This line represents the error rate threshold for each
channel.
Since Channel B has exceed the threshold, the channel’s current value is highlighted
in red, as shown below.
Error Rate Threshold
Current value
Error is recorded
The following table provides a summary of the error type and the values that will trigger an error report. Note that a threshold value will also trigger a report.
Report Type
Range when value is recorded
Link Quality
40% or below
Max Error Rate
80% or above
10. Press the Clear Log button, at any time, to clear all log entries.
page | 40
Advanced Operation
Using Syner-G™
Once the Clear Log button is pressed, the following dialog will be displayed,
confirming the operation.
Click the No button to clear all reports in the list box. Note that once cleared,
reports can not be recovered.
Click the Yes button to save the all current data to a .csv file. See the next step for
more information on saving the current data to a file.
11. Click the Download Log button to save all recorded error reports to a .csv file.
The .csv file is a comma-delimited file which allows data to be save in a structured,
table-type format, which can be opened using a spreadsheet application.
The Save CSV dialog will be displayed.
page | 41
Advanced Operation
Using Syner-G™
The filename will automatically be created and assigned to the Filename field.
The name of the file can be changed, if desired.
Click the Save button to save the file.
12. To display detailed information on the use of Link Monitoring, click the How to Use
This button, at the bottom of the Syner-G application window.
page | 42
Advanced Operation
Using Syner-G™
The How to use this page dialog will be displayed. It is recommended that this
dialog be read in it entirety as it provides technical details on link monitoring.
To dismiss the dialog, click the OK button at the bottom of the dialog.
page | 43
This page left intentionally blank.
HDBaseT™ Extender
w/ RS-232, 2-way IR, and POH
4
Appendix
page | 45
Appendix
Updating the Firmware
The Syner-G™ Software Suite provides an easy way to perform firmware updates.
Before launching Syner-G™, makre sure that a USB cable is connected between the
product and the computer that is running the Syner-G™ software. Refer to the Syner-G™
Software Suite User Manual for more information on using other features with this product.
1.
Launch the Syner-G™ Software Suite from the Start Menu or using the shortcut from
the Windows Desktop.
2.
Click the Manage a Product button.
page | 46
Appendix
Updating the Firmware
3.
Select the product from the Select your product drop-down list.
If the product is not detected by Syner-G™, then the product will not be listed in bold
type, within the Select your product drop-down list. Verify the following:
►► The product is powered and connected to the computer that is running the
Syner-G™ Software Suite, using a USB-to-Mini USB cable.
►► Make sure that the USB driver is installed and functioning correctly under
Control Panel. See Verifying the USB Driver (page 24) for more information.
page | 47
Appendix
Updating the Firmware
4.
Click the Update tab.
page | 48
Appendix
Updating the Firmware
5.
Click the Start button to begin downloading the firmware.
The Syner-G™ Software Suite will automatically download the firmware file for the
selected product. This process should take a few seconds.
Once the download process has completed, the progress bar will indicate 100%,
as shown on the next page.
page | 49
Updating the Firmware
Appendix
A message will also appear at the bottom of the window, indicating that the firmware
file was successfully downloaded.
Progress bar
6.
Click the Install button to begin installing the software.
7.
The installation process will begin and the progress bar will indicate the current status.
page | 50
Appendix
Updating the Firmware
8.
After the firmware update process has completed, the following message will be
displayed.
9.
Click the OK button to dismiss the message box.
10. The procedure is now complete.
page | 51
Appendix
Default Settings
Sender Unit DIP Switches
DIP swtich
Funciton
Default setting (OFF position)
1
EDID mode
Pass-through (downstream) EDID
2
Hot-Plug Detect (HPD)
Always high
3
EDID lock
Disabled
4
HDCP
Pass-through
5
Sender IR carrier
Pass-through
6
Receiver IR carrier
Pass-through
7
IR polarity
Uses Gefen part no. EXT-RMT-EXTIRN
8
Long-Reach mode
HDBT Mode
9
IR carrier frequency
38 kHz
10
IR carrier frequency
Depends on DIP 5 setting
11
N/A
---
12
N/A
---
Receiver Unit DIP Switches
DIP swtich
Funciton
Default setting (OFF position)
1
Sender IR carrier
Pass-through
2
Receiver IR carrier
Pass-through
3
IR polarity
Uses Gefen part no. EXT-RMT-EXTIRN
4
Long-Reach mode
HDBT Mode: Extend 4K up to 330 ft (4:2:0)
5
IR carrier frequency
38 kHz
6
IR carrier frequency
Depends on DIP 1 setting
7
N/A
---
8
N/A
---
page | 52
Appendix
Network Cable Diagram
Front of RJ-45 Connector
1 2 3 4 5 6 7 8
Gefen recommends the TIA/EIA-568-B wiring option. Use the table below when
field-terminating cable for use with Gefen products.
Pin
Color
Description
1
Orange / White
TD+ (Transmit Data, positive differential signal)
2
Orange
TD- (Transmit Data, negative differential signal)
3
Green / White
RD+ (Receive Data, positive differential signal)
4
Blue
Unused
5
Blue / White
Unused
6
Green
RD- (Receive Data, negative differential signal)
7
Brown / White
Unused
8
Brown / White
Unused
Information
Shielded CAT-5e (or better) cabling is recommended.
page | 53
Appendix
Specifications
Supported Formats
Resolutions (max.)
•
•
•
3840 x 2160p 60 Hz (4:2:0)
4096 x 2160p 30 Hz (4:4:4)
3840 x 2160p 30 Hz (4:4:4)
HDMI In (Sender)
•
1 x Type A 19-pin female, locking
HDMI Out (Receiver)
•
1 x Type A 19-pin female, locking
RS-232 (Sender)
•
1 x DB-9, female
RS-232 (Receiver)
•
1 x DB-9, male
Link (Sender / Receiver)
•
1 x RJ-45
IR In / Ext (Sender / Receiver)
•
1 x 3.5mm mini-stereo
IR Out (Sender / Receiver)
•
1 x 3.5mm mini-mono
POH 48V DC (Sender)
•
1 x power connector
Non-POH 48V DC (Receiver)
•
1 x power connector
USB (Sender / Receiver)
•
1 x mini-B type
DIP switches (Sender)
•
12 x poles, 4 per bank
DIP switches (Receiver)
•
8 x poles, 4 per bank
Link Indicator (Sender / Receiver)
•
1 x LED, blue
Video Indicator (Sender / Receiver)
•
1 x LED, amber
Power Indicator (Sender / Receiver)
•
1 x LED, green
Maximum TMDS clock
•
300 MHz
Power input
•
48 V DC
Power consumption
(Sender & Receiver, combined)
•
11 W
Operating temperature
•
+32 to +122 °F (0 to +50 °C)
Operating humidity
•
5% to 90% RH, non-condensing
Storage temperature
•
-4 to +185 °F (-20 to +85 °C)
Storage humidity
•
0% to 95% RH, non-condensing
MTBF
•
50000 hours
Dimensions (W x H x D)
(not including connectors)
•
5.8” x 1” x 3.4” (146mm x 25mm x 85mm)
Unit weight
•
0.50 lbs (0.23 kg) each
Connectors, Controls, and Indicators
Operational
Physical
page | 54
Appendix
Index
A
I
Application Diagram 7
IR carrier
notes 14
receiver unit 11
sender unit 11
IR Carrier Frequency 12, 13, 14
IR polarity 11, 13
B
Bidirectional IR Control
controlling the display 17
controlling the source 16
from different locations 18
C
Connection Instructions 6
D
Default Settings
receiver unit, DIP 52
sender unit, DIP 52
DIP Switch Configuration 10
receiver unit 13
sender unit 10
E
EDID
copying 31
downloading 26
hot-plug detect 10
local / pass-through 10
lock 11
uploading 29
viewing 33
L
LED Status 15
Link Quality 37
channel configuration 37
clearing logs 40
error logging 39
help 42
link quality graph 37
max error rate graph 37
max interval 39
saving logs 41
start monitoring 39
stop monitoring 39
thresholds 40
Long-Reach Mode 11, 14
N
Network Cable Diagram 53
P
Packing List vii
R
F
Features vi
Firmware
updating 46
H
HDCP
control 11
Receiver Unit 4
RS-232 Interface 19
S
Sender Unit 2
Specifications 54
Syner-G
copying an EDID 31
downloading an EDID 26
page | 55
Index
Appendix
link quality. See Link Quality
uploading an EDID 29
verifying the USB Driver 24
viewing an EDID 33
T
Table of Contents viii
U
Updating the Firmware 46
USB Driver 24
page | 56
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