Omega | DPG1000B and DPG1100B Series | Owner Manual | Omega DPG1000B and DPG1100B Series Owner Manual

Omega DPG1000B and DPG1100B Series Owner Manual
TM
Digital Pressure Gauges
DPG1000B, DPG1001B, DPG1000BBL,
DPG1100B, DPG1100BBL
INSTRUCTION
SHEET
M3359/0818
Shop online at omega.com e-mail: info@omega.com
For latest product manuals: www.omegamanual.info
DPG1000B
DPG1001B
DPG1000BBL
DPG1100B
DPG1100BBL
Battery
Battery
Battery
Battery
Battery
DPG1000B,
DPG1001B,
DPG1000BBL
DPG1100B,
DPG1100BBL
DPG1000B,
DPG1000BBL
Ranges above
2000
Powered
Powered, High Accuracy
Powered w. Backlighting
Powered, NEMA 4X
Powered w. Backlighting, NEMA 4X
Ranges and Resolution
Resolution is fixed as indicated in table.
Resolution is limited by number of display digits. 2, 20, 200, and 2000 ranges display 1.999, 19.99, 199.9, and 1999.
Bold Standard ranges. Contact Omega Engineering to order other ranges listed below.
G
Gauge reference pressure
VAC
Vacuum gauge, minus sign not used unless specified
A
Absolute reference (normally reads atmospheric pressure, reads zero at full vacuum)
‡
DPG1001B not available in 3 psi, 5 psi, vacuum, bipolar ranges, and ranges with insufficient digits.
4 digit range. All others 3-1/2 digit.
*
PSI
Res inHg/PSI Res mmH2O Res
3PSIG‡
.01 –30V15PSIG‡
.1 2000MMH2OG‡ 1
5PSIG‡
.01 –30V100PSIG‡ .1 3500MMH2OG*‡ 1
cmH2O
15PSIA
.01 –30V200PSIG‡ .1
Res
15PSIVAC‡ .01
inH2O
Res 200CMH2OG‡ .1
±15PSIG‡
.1 85INH2OG‡
.1 350CMH2OG‡ 1
15PSIG
.01 140INH2OG‡
.1 1000CMH2OA 1
30PSIA
.1 400INH2OA
1 1000CMH2OVAC‡ 1
‡
‡
30PSIG
.1 400INH2OVAC 1 ±1000CMH2OG‡ 1
60PSIG
.1 ±400INH2OG‡
1 1000CMH2OG 1
100PSIA
.1 400INH2OG
1 2000CMH2OA 1
–15V100PSIG‡ .1 850INH2OA
1 2000CMH2OG 1
100PSIG
kPa
.1 850INH2OG
1
Res
ftH2O
–15V200PSIG‡ .1
Res
20KPAG‡ .01
200PSIG
.1
7FTH2O‡ .01
35KPAG‡
.1
300PSIG‡
1
12FTH2O‡ .01
100KPAA
.1
500PSIG
1
35FTH2O‡ .1
100KPAVAC‡ .1
1000PSIG
1
70FTH2O
.1 ±100KPAG‡
.1
2000PSIG
1
140FTH2O
.1
100KPAG
.1
‡
3000PSIG
1
230FTH2O
1
200KPAA
.1
5000PSIG
1
480FTH2O
1
200KPAG
.1
oz/in2
Res 700FTH2O
1
400KPAG
1
50ZING‡
.1 1150FTH2O
1
700KPAA
1
80ZING‡
.1 2300FTH2O* 1
700KPAG
1
240ZINA‡
1 4600FTH2O* 1 –100V700KPAG‡ 1
240ZINVAC‡ 1 6900FTH2O* 1
1400KPAG
1
mmHg
±240ZING‡
1
Res –100V1400KPAG‡ 1
240ZING‡
1 150MMHGG‡ .1 2000KPAG
1
480ZINA
1 260MMHGG‡
1
3500KPAG*
1
480ZING
1 760MMHGA
1
7000KPAG*
1
‡
inHg
MPa
Res 760MMHGVAC 1
Res
6INHGG‡
.01 ±760MMHGG‡ 1
1.4MPAG .001
10INHGG‡
.01 760MMHGG
1 –0.1V1.4MPAG‡ .001
30INHGA‡
.1 1600MMHGA
1
2MPAG .001
30INHGVAC‡ .1 1600MMHGG
1
3.5MPAG‡ .01
Torr
±30INHGG‡
.1
Res
7MPAG .01
30INHGG‡
.1 760TORRA
1
14MPAG .01
‡
60INHGA
.1 760TORRVAC 1
20MPAG .01
60INHGG
.1 1600TORRA
1
35MPAG‡ .1
mbar
g/cm2
120INHGG
.1
Res
Res
200INHGA
.1 200MBARG‡ .1
200GCMG‡
.1
‡
‡
‡
–30V200INHGG .1 350MBARG
1
350GCMG
1
200INHGG
.1 1000MBARA
1 1000GCMA
1
–30V400INHGG‡ 1 1000MBARVAC‡ 1 1000GCMVAC‡ 1
400INHGG
1 ±1000MBARG‡ 1 ±1000GCMG‡
1
600INHGG
1 1000MBARG
1 1000GCMG
1
1000INHGG
1 2000MBARA
1 2000GCMA
1
2000INHGG
1 2000MBARG
1 2000GCMG
1
4000INHGG* 1
atm
1ATMA
1ATMVAC‡
±1ATMG‡
1ATMG
2ATMA
2ATMG
4ATMG
7ATMA
7ATMG
–1V7ATMG‡
14ATMG
–1V14ATMG‡
20ATMG
34ATMG‡
70ATMG
140ATMG
200ATMG
340ATMG‡
bar
Res
.001
1BARA
.001
1BARVAC‡
.001
±1BARG‡
.001
1BARG
.001
2BARA
.001
2BARG
.01
4BARG
.01
7BARA
.01
7BARG
.01 –1V7BARG‡
.01
14BARG
.01 –1V14BARG‡
.01
20BARG
.1
35BARG‡
.1
70BARG
.1
140BARG
.1
200BARG
1
350BARG‡
kg/cm2
Res
Res
.001
1KGCMA .001
.001
1KGCMVAC‡ .001
.001 ±1KGCMG‡ .001
.001
1KGCMG .001
.001
2KGCMA .001
.001
2KGCMG .001
.01
4KGCMG .01
.01
7KGCMA
.01
.01
7KGCMG .01
.01 –1V7KGCMG‡ .01
.01
14KGCMG .01
.01 –1V14KGCMG‡ .01
.01
20KGCMG .01
.1
35KGCMG‡ .1
.1
70KGCMG
.1
.1
140KGCMG
.1
.1
200KGCMG
.1
1
350KGCMG‡ 1
Accuracy (linearity, hysteresis, repeatability)
±0.25% of full scale ±1 least significant digit
DPG1001B: ±0.10% of full scale ±1 least significant digit
Sensor hysteresis: ±0.015% FS, included in accuracy
Sensor repeatability: ±0.01% FS, included in accuracy
Display (update rate, type, size)
3 readings per second nominal display update
Ranges up to 1999: 3-1/2 digit LCD, 1/2” digit height
Ranges 2000 and up: 4 digit LCD, 0.4” H digits, alphanumeric
display of units
BBL: Red LED display backlighting
Controls & Functions
Ranges up to 1999: Front pushbutton turns gauge on/off and
starts shutoff timer. Turns on backlighting for 1 minute on BBL
models.
Ranges 2000 and up: Front pushbutton turns gauge on/off,
starts shutoff timer. Pressing and holding front button zeros
gauge. The zero feature is not used on absolute reference
gauges.
Calibration
Ranges up to 1999: Front potentiometers, non-interactive
zero & span, ±10% range
Ranges 2000 and up: Internal pushbuttons, non-interactive
zero, midpoint, span, ±10% range. Calibration information
stored in non-volatile memory.
Shutoff
Last character of model number on rear label indicates shutoff
time. Contact Omega for other optional shutoff times.
-5:
5 minute auto shutoff (standard)
-NS: No auto shutoff, on/off via front pushbutton
DPG1100B,
DPG1100BBL
Ranges abovve
2000
Pb
Lead
Free
Batteries
2 AA alkaline, included
Battery Life
1000B, 1001B, 1100B ranges to 1999
Approx. 2500 hours
1000B, 1001B, 1100B ranges 2000 and up
Approx. 2000 hours
1000BBL, 1100BBL ranges to 1999
Approx. 180 hrs (backlight on when gauge is on)
1000BBL, 1100BBL 2000 and up
Approx. 150 to 1500 hrs depending on backlight usage
Low Battery Indication
Low battery symbol on display when batteries must be
replaced
Connection and Material
1/4” NPT male fitting, 316L stainless steel
All wetted parts are 316L stainless steel
Dimensions (see drawing on next page)
DPG1000, DPG1001
3.38” W x 2.88” H x 1.65” D housing
Add approx. 0.75” to height for pressure fitting
DPG1100
3.5” W x 3.0” H x 2.0” D NEMA 4X housing
Add approx. 0.75” to height for pressure fitting
Weight (approximate)
Gauge:
9 ounces
Shipping weight:
1 pound
Housing Material & Color
DPG1000, DPG1001
Extruded aluminum case, light gray epoxy powder coated,
black ABS/polycarbonate bezel, front and rear gaskets, polycarbonate label
DPG1100
Light gray ABS/polycarbonate NEMA 4X case, rear gasket,
polycarbonate label
Overpressure, Burst, Vacuum
Ranges using 3000 psig sensor:
5000 psig
Ranges using 5000 psig sensor:
7500 psig
All others:
2 X pressure range
3000 psi, 5000 psi, and 4 digit ranges 112.5% full scale outof-range display: 1– – – or I –.–.–.–
4 X sensor burst pressure rating, or 10,000 psi, whichever is
less
Vacuum service: ±15 psig, 15 psig, 15 psia, 30 psia, 100 psig,
100 psia, 200 psig sensors.
3000 psi, 5000 psi, and 4 digit ranges: Under-range display
(non-vacuum sensors): –Err
Environmental
Storage temperature:
Operating (3.5 digit versions):
Operating (4 digit versions):
Compensated range:
–40 to 203°F (–40 to 95°C)
–40 to 185°F (–40 to 85°C)
–4 to 185°F (–20 to 85°C)
32 to 158°F (0 to 70°C)
2
DPG1000B, DPG1001B, DPG1000BBL, DPG1100B, DPG1100BBL
CAUTION:
Installation and Precautions
4 Read these instructions before using the gauge. Contact
the factory for assistance.
4 These products do not contain user-serviceable parts.
Contact us for repairs, service, or refurbishment.
4 Gauges must be operated within specified ambient temperature ranges.
4 Outdoor or wash down applications require a NEMA 4X
gauge or installation in a NEMA 4X housing.
4 Use a pressure or vacuum range appropriate for the
application.
4 Use fittings appropriate for the pressure range of the
gauge.
4 Due to the hardness of 316 stainless steel, it is recommended that a thread sealant be used to ensure leakfree operation.
4 For contaminated media use an appropriate screen or
filter to keep debris out of gauge port.
4 Remove system pressures before removing or installing
gauge.
4 Install or remove gauge using a wrench on the hex fitting
only. Do not attempt to turn gauge by forcing the housing.
4 Good design practice dictates that positive displacement
liquid pumps include protection devices to prevent sensor damage from pressure spikes, acceleration head,
and vacuum extremes.
p Avoid permanent sensor damage! Do not apply vacuum
to non-vacuum gauges or hydraulic vacuum to any
gauges.
p Avoid permanent sensor damage! NEVER insert objects
into gauge port or blow out with compressed air.
 Gauges are not for oxygen service. Accidental rupture of
sensor diaphragm may cause silicone oil inside sensor to
react with oxygen.
WARNING: This product can expose you to chemicals including
nickel and chromium, which are known to the State of California to cause cancer or birth defects or other reproductive harm.
For more information go to www.P65Warnings.ca.gov
Absolute Reference Gauges
These models have engineering units shown on the rear
label such as PSIA, INHGA, INH2OA, ZIN2A, BARA, MBARA,
KPAA, TORR or TORRA, MMHGA, KGCMA, ATMA. The
“A” indicates absolute reference. These ranges display
atmospheric pressure when the gauge port is open to the
atmosphere. They display zero at high vacuum.
When the gauge port is open to the atmosphere, it is
normal for the reading to constantly change in response
to atmospheric pressure changes. Do not adjust the
calibration controls!
Operation – Ranges up to 1999
Press the round button on the front of the gauge to activate
the display. The gauge will stay on for a period of time
determined by the auto-shutoff time. The gauge can be
shut off at any time by pressing the button again.
If the gauge was ordered without auto shutoff it will stay on
until the button is pressed or until the batteries are depleted.
Turn gauge off when not in use to conserve battery.
Display backlighting on BBL models is on whenever the
gauge is on. Backlighting is not apparent under bright
conditions.
Operation – Ranges above 2000 including
3000 psi, 5000 psi
These ranges have a 4-digit display with a lower
alphanumeric display. Press and hold the pushbutton for
approximately 1 second. The full-scale range is indicated,
display segments are tested, and the reading and units are
displayed.
Power-Up With Zero – Ranges above 2000
including 3000 psi, 5000 psi
1. Make absolutely certain no pressure is applied to the
gauge. The gauge port should be exposed to normal
atmospheric pressure. Note that the zeroing function
may only be activated at power-up and the stored zero
correction is erased when the gauge is shut off.
2. Press and hold the pushbutton.
3. The full-scale range is indicated and the display segments are
tested.
4. Continue to press the pushbutton until o o o o is displayed
and then release the button. This indicates that the gauge has
been zeroed.
5. The actual pressure is displayed.
Attempting to zero the gauge with pressure greater than
approximately 3% of full-scale applied will result in an error
condition, and the display will alternately indicate E r r 0
and the actual measured pressure. The gauge must be
powered down to reset the error condition.
Absolute reference gauges do not use the zero feature
since they read atmospheric pressure under normal
conditions.
Normal Operation – Ranges 2000 and up
including 3000 psi, 5000 psi
Following the start-up initialization, the display indicates
the pressure reading updated approximately 3 times per
second and the units. The auto shutoff timer starts when
the gauge is powered up or whenever the button is pushed,
unless the gauge was ordered without an auto shutoff time
(-NS option).
If excessive vacuum is applied to a pressure-only gauge,
the display will indicate – E r r until the vacuum is
released. Applying vacuum to a gauge designed for
pressure may damage the pressure sensor. If excessive
pressure is applied (112.5% over range), an out-ofrange indication of i – – – or i –.–.–.– will be displayed
depending on model.
1000B, 1001B, 1000BBL
Display Backlighting (BBL models only)
Display backlighting can be turned on by momentarily
pressing the button whenever the gauge is on.
The backlighting will turn on for one minute and then
automatically shut off. This also restarts the auto shutoff
timer. Backlighting is not apparent under bright conditions.
Shut-Down
To shut off the gauge manually at any time, press and hold
the pushbutton until the display indicates O F F (about 5
seconds) and then release.
For gauges with auto shutoff, the display indicates O F
F five seconds prior to auto shutoff. The pushbutton can
be pressed to keep the gauge on. The auto shutoff and
backlight (if equipped) timers are reset whenever the
pushbutton is pressed and released.
If the gauge was ordered without auto shutoff, it will
stay on until manually shut off or until the batteries are
depleted. Turn gauge off when not in use to conserve
battery life.
Battery Replacement
A low battery indication will be shown in the upper lefthand corner of the display when the battery voltage falls
sufficiently. The battery should be replaced soon after the
indicator comes on or unreliable readings may result.
Remove the 6 Phillips head screws on the back of the unit.
Remove the battery holder or cover depending on the
model.
Carefully remove batteries from the holders by lifting up the
positive end of the battery (opposite the spring). Take care
not to bend or distort the battery retention springs.
DO NOT discard the old battery into fire, any other sources
of extreme heat, or in any other hazardous manner. Please
consult local authorities if there is any question about
proper disposal.
Always replace both batteries at the same time with high
quality alkaline batteries. Observe the polarity of the
batteries when replacing them. The negative (flat) end of
each battery should be inserted first, and should face the
spring in the battery holder.
Replace the back cover, including the rubber sealing
gasket.
1100B and 1100BBL (NEMA 4X)
2.88”
3.0”
3 /2 digit or
41/2 digit display
31/2 digit or
4 /2 digit display
PSIG
PSIG
1
1
Turn at
hex
fitting
only
OMEGA Engineering Inc./Made in USA
0.75”
/4”NPT
1
3.38”
Zero
Span
Zero
Span
0.75”
/4”NPT
1
1.65”
Turn at
hex
fitting
only!
OMEGA Engineering Inc./Made in USA
3.5”
2.0”
DPG1000B, DPG1001B, DPG1000BBL, DPG1100B, DPG1100BBL
Calibration of Ranges 2000 and up including
3000 psi, 5000 psi
NOTE:
Calibration Information
All gauges are factory calibrated on NIST traceable
calibration equipment. No calibration is required before
placing the gauge into service.
Gauges can be returned to Omega Engineering for factory
certified recalibration. NIST traceability is available.
Gauges can also be recalibrated by any metrology lab with
pressure calibration equipment at least four times more
accurate than the gauge.
Absolute reference models display atmospheric pressure if
the gauge port is open to the ambient. It is normal for the
reading to constantly change in response to atmospheric
pressure changes. Vacuum generation and atmospheric
pressure measurement equipment for accurate calibration
and thus these are more difficult to calibrate in the field.
Calibration Preparation – All Models
All gauges are factory calibrated using NIST traceable
calibration equipment. Calibration is not required before
using the gauge. Calibration intervals depend on your
quality standards, but annual re-calibration is customary.
Calibration equipment is not required to zero gauge
reference ranges. Absolute reference ranges may be
zeroed with application of full vacuum.
Span calibration should only be performed using
appropriate calibration procedures with calibration
standards that are at least four times more accurate than
the gauge being calibrated.
The calibration system must be able to generate and
measure pressure/vacuum over the full range of the gauge.
A vacuum pump able to produce a vacuum of 100 microns
(0.1 torr or 100 millitorr) or lower is required for vacuum
and absolute gauges.
It is good practice to install fresh batteries before
calibrating battery-powered gauges.
Allow the gauge to equalize to normal room temperature
for approximately 20 minutes before calibration.
DPG1000B, DPG1001B,
DPG1000BBL Ranges above 2000
DPG1100B, DPG1100BBL
Ranges above 2000
Entering Calibration Mode
Remove the rear cover to gain access to the UP and DOWN
buttons located near the lower right and left corners of the
circuit board.
Calibration of Ranges up to 1999
DOWN
DPG1000, DPG1001
DPG1100
For DPG1000AD and DPG1100AD models remove the
front covers to access the zero and span calibration
potentiometers.
For DPG1100AD models unscrew the nylon cover screws to
access the zero and span calibration potentiometers.
Gauges may be re-zeroed without affecting the span
calibration. For gauge reference models the gauge port
must be open to the ambient. For absolute reference
models full vacuum must be applied.
Adjust the zero control until the gauge reads zero with the
minus (–) sign occasionally flashing.
Zero calibration must be done before span calibration.
Using the appropriate pressure standards, record readings
at three to five points over the range of gauge and adjust
span control to minimize error and meet specifications.
UP
With the gauge off, press and hold the DOWN calibration
button, and also press the front button.
The full-scale pressure range and display test is shown,
and then CAL is displayed to indicate that the calibration
mode is enabled.
Release all buttons. The gauge enters and remains in
the calibration mode until restarted manually or power is
removed. Features not related to calibration are disabled.
If the power is removed during calibration, settings will not
be saved.
The display will indicate the current pressure reading,
updating approximately 3 times per second.
Each press of the UP or DOWN button makes a small
correction, which may not always be indicated on the
display. Press and hold the button for one second or longer
to make larger corrections. The gauge’s display is adjusted
to match the calibrator’s reading.
3
Gauge Reference Ranges (3 Points)
With the gauge port open to atmosphere, the character
display will alternate between ZERO and CAL. Press the UP
and DOWN buttons to obtain a display indication of zero.
Apply full-scale pressure (or vacuum for vacuum gauges).
The character display will alternate between +SPAN and
CAL. Press the UP and DOWN buttons to obtain a display
indication equal to full-scale pressure.
Apply 50% of full-scale pressure. The character display will
alternate between +MID and CAL. Use the UP and DOWN
buttons to obtain a display indication equal to 50% of fullscale pressure.
Absolute Reference Ranges (3 Points)
Apply full vacuum to the gauge. The character display will
alternate between ZERO and CAL. Press the UP and DOWN
buttons to obtain a display indication of zero.
Apply full-scale pressure. The character display will
alternate between +SPAN and CAL. Press the UP and
DOWN buttons to obtain a display indication equal to fullscale pressure.
Apply 50% of full-scale pressure. The character display will
alternate between +MID and CAL. Press the UP and DOWN
buttons to obtain a display indication equal to 50% of fullscale pressure.
Bipolar (±) and Compound Ranges (4 or 5 Points)
With the gauge port open to atmosphere, the character
display will alternate between ZERO and CAL. Press the UP
and DOWN buttons to obtain a display indication of zero.
Apply full-scale positive pressure. The character display
will alternate between +SPAN and CAL. Press the UP and
DOWN buttons to obtain a display indication equal to fullscale pressure.
Apply 50% of full-scale positive pressure. The character
display will alternate between +MID and CAL. Press the UP
and DOWN buttons to obtain a display indication equal to
50% of full-scale pressure.
Apply full vacuum. The character display will alternate
between –SPAN and CAL. Press the UP and DOWN buttons
to obtain a display indication equal to the full vacuum
reading.
Gauges using a ±15 psig sensor have a –MID calibration
point. Apply 50% of the full-scale vacuum range (for
example, –7.4 psi for a ±15 psi gauge). The character
display will alternate between –MID and CAL. Press the UP
and DOWN buttons to obtain a display indication equal to
50% of full-scale vacuum.
Exit Calibration Mode and Verify Calibration
Exit the calibration mode and save the calibration data
by pressing and holding the front button until the display
indicates OFF.
Verify readings at 0%, 25%, 50%, 75%, and 100% of full
scale.
Replace the rear cover and screws, taking care not to
pinch the wires between the case and the rear cover.
WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a
period of 13 months from date of purchase. OMEGA’s WARRANTY adds an additional one (1) month
grace period to the normal one (1) year product warranty to cover handling and shipping time. This
ensures that OMEGA’s customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service
Department will issue an Authorized Return (AR) number immediately upon phone or written request.
Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no
charge. OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser,
including but not limited to mishandling, improper interfacing, operation outside of design limits,
improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of
having been tampered with or shows evidence of having been damaged as a result of excessive corrosion;
or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating
conditions outside of OMEGA’s control. Components in which wear is not warranted, include but are not
limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However,
OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for
any damages that result from the use of its products in accordance with information provided
by OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by the
company will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR
REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF
TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF
LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total liability of
OMEGA with respect to this order, whether based on contract, warranty, negligence,
indemnification, strict liability or otherwise, shall not exceed the purchase price of the
component upon which liability is based. In no event shall OMEGA be liable for
consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic
Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical
applications or used on humans. Should any Product(s) be used in or with any nuclear installation or
activity, medical application, used on humans, or misused in any way, OMEGA assumes no responsibility
as set forth in our basic WARRANTY/DISCLAIMER language, and, additionally, purchaser will indemnify
OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use of the
Product(s) in such a manner.
RETURN REQUESTS/INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department.
BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED
RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID
PROCESSING DELAYS). The assigned AR number should then be marked on the outside of the return
package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent
breakage in transit.
FOR NON-WARRANTY REPAIRS, consult
FOR WARRANTY RETURNS, please have the
OMEGA for current repair charges. Have
following information available BEFORE contacting
the following information available BEFORE
OMEGA:
contacting OMEGA:
1.Purchase Order number under which the product
1. Purchase Order number to cover the COST
was PURCHASED,
of the repair,
2.Model and serial number of the product under
2. Model and serial number of the product, and
warranty, and
3. Repair instructions and/or specific problems
3. Repair instructions and/or specific problems
relative to the product.
relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords
our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2017 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied,
reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the
prior written consent of OMEGA ENGINEERING, INC.
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