Gigaset | MobileDock LM550 | User guide | Gigaset MobileDock LM550 User guide

Gigaset MobileDock LM550 User guide
Gigaset LM550-LM550i/ en /A31008-M2667-R201-1-X143/ Cover_front.fm / 1/18/17
MobileDock
LM550-LM550i
The most up-to-date user guide
can be found at
www.gigaset.com/manuals
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Further information on the MobileDock can be found at
www.gigaset.com/mobiledock
Download the MobileDock App
Contents of the package
MobileDock, power adapter, USB charging cable, user guide
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Gigaset LM550-LM550i / en /A31008-M2667-R201-1-X143 / Cover_front.fm / 1/18/17
Gigaset LM550-LM550i/ en /A31008-M2667-R201-1-X143/ security.fm / 1/18/17
a
h
i
Important icons in the user guide
Warnings, the non-adherence to which can lead to injury to persons or damage to devices or
generate costs.
Prerequisite for carrying out the following action.
Important information regarding function and appropriate handling.
Safety precautions
a
Read the safety precautions and the user guide before use.
Explain their content and the potential hazards associated with using the device to
your children.
Never expose the MobileDock to heat sources, direct sunlight or other electrical devices.
Do not use the devices in environments with a potential explosion hazard
(e.g. paint shops).
The devices are not splashproof. For this reason do not install them in a damp environment such as bathrooms or shower rooms.
Use only the power adapter indicated on the device.
Whilst charging, the power socket must be easily accessible
If you give your Gigaset to a third party, make sure you also give them the user guide.
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Remove faulty devices from use or have them repaired by our Service team, as these
could interfere with other wireless services.
Using your telephone may affect nearby medical equipment. Be aware of the technical conditions in your particular environment, e.g. doctor's surgery.
If you use a medical device (e.g. a pacemaker), please contact the device manufacturer. They will be able to advise you regarding the susceptibility of the device to
external sources of high frequency energy (for the specifications of your
Gigaset product see "Specifications").
h
Getting started
Place the MobileDock within the range of the DECT telephone base and in a location with
good GSM reception for the smartphone.
The smartphone supports Bluetooth 4.0.
An additional registration slot is available on the DECT base.
The system PIN of the DECT telephone is 0000.
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Getting started
1
On/off key
6
5
4
7
1
1
3
2
Connecting:
Plug in the USB charging cable 3 and the power adapter 2 . Insert the cables into the
cable channels 1 . Plug the power adapter into the power socket. The white LED flashes
7 .
Connecting to the Gigaset-DECT telephone:
¤
MobileDock:
Press the DECT registration key 4 briefly
and as simultaneously as possible
Telephone base:
Press and hold (min. 3 seconds) the registration key.
i
¤
The system PIN of the DECT telephone system must be "0000" (
¢ page 3).
Establishing a connection may take some time.
During this time, the white DECT status LED flashes 7 .
Following successful registration, the DECT status LED 7 remains illuminated.
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i
Connecting to DECT telephones from another manufacturers (
¢ page 4)
Connecting to the smartphone:
¤
MobileDock:
Press the Bluetooth key 5 briefly, the blue Bluetooth status LED 6
flashes
and
. . . Activate Bluetooth
Select MobileDock or INT x
...
Smartphone:
the devices connect.
Where applicable a code: Enter "0000", or confirm the code provided
¤
¤
Following successful connection, the Bluetooth status LED
¤
¤
6
Smartphone calls will now be indicated on all handsets.
You can make customised settings using the MobileDock app (
2
remains illuminated.
¢ page 6).
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Additional information
Setting up the MobileDock
a
i
Protect your MobileDock from moisture, dust, corrosive liquids and vapours.
The MobileDock is designed for use in closed, dry rooms within a temperature range of
+5°C to +45°C.
The device's feet do not usually leave any marks on surfaces. However, due to the multitude
of different varnishes and polishes used on furniture, contact marks on the surfaces cannot
be completely ruled out.
The DECT range of the MobileDock is up to 50 m in buildings, and up to 300 m outdoors.
Connecting the MobileDock
i
The power adapter must always be connected, as the MobileDock will not operate without
a power supply.
Switch on the MobileDock using the On/off key
connecting.
, if the white LED does not flash after
Charging the smartphone
i
The smartphone begins to charge as soon as it is connected to the MobileDock using the
charging cable.
The USB cable belonging to the smartphone can also be used for charging instead of the USB
charging cable supplied.
The connected smartphone will then also charge when the MobileDock is switched off.
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Connecting the MobileDock to your Gigaset-DECT
telephone
i
The system PIN of the DECT telephone system must be "0000". If this is not the case, the
system PIN must be set to "0000" for the registration of the MobileDock (see the user guide of
the DECT telephone) or the connection must be established using the MobileDock app.
The MobileDock will automatically be assigned a name e.g. "MobileDock" or "INT x".
The assigned name is dependent upon your base station.
If the maximum number of devices are already registered to the DECT base (all internal
numbers are assigned), proceed as described in the user guide of the DECT telephone.
The setting for ECO DECT on Gigaset telephones is supported.
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Connecting the MobileDock to DECT telephones from
other manufacturers
h
i
MobileDock app (
¢ page 6).
The smartphone supports Bluetooth 4.0.
Smartphone Android 4.4/ iOS 7 or higher.
Smartphone and MobileDock are connected via Bluetooth.
Install and launch the MobileDock app.
Implement setup using the installation wizard.
Check the functions with a test call on your smartphone and accept the call on your
DECT telephone.
If the test is not successful (no voice connection), select another profile in the Side menu:
MobileDock settings under Compatibility profiles.
Connecting the MobileDock to a smartphone via
Bluetooth
i
If access to the smartphone contacts is allowed when registering with Bluetooth, the name of
the caller will be displayed in addition to the number on the DECT telephone display, if the
caller is entered in the smartphone's directory (phonebook). This function is dependent on
the DECT base used and the handset.
A maximum of 5 smartphones can be connected to the MobileDock.
Two smartphones can be linked to the MobileDock at the same time.
If one of the two linked smartphones is removed from the BT range, the connection is
disconnected. Then another smartphone that is already connected can take and assign the
open connection slot.
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If the smartphone allows access to the directory, confirm so that the name display is enabled
for calls.
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Call transfer to the DECT telephone
h
i
The MobileDock is switched on.
The connected smartphone is within the BT range of the MobileDock
(default setting approx. 1.5 m; the blue Bluetooth status LED is illuminated).
Only one call is ever forwarded to the DECT telephone.
Further calls will only be signaled on the smartphone.
Depending upon your DECT base and if your smartphone supports it, the following is
displayed:
the name of the smartphone and the caller's number
or
the name of the smartphone and the name of the caller from the smartphone directory
or
the internal number of the MobileDock in the DECT system (e.g. "INT2")
see also www.gigaset.com/compatibility
Restoring the MobileDock to its default setting
i
Remove the MobileDock power adapter.
Press the On/off key
Release the On/off key
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and hold down for more than 5 seconds.
Plug the MobileDock power adapter in again, keep the On/off key
held down.
. The MobileDock has now been reset.
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h
Individual configuration (app)
Smartphone Android 4.4/ iOS 7 or higher.
Smartphone and MobileDock are connected via Bluetooth.
The MobileDock can be operated and configured easily using the app.
Download the free MobileDock app in one of the following app stores:
Home Screen
Side Menu
1
6
7
2
8
3
9
4
10
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5
1.
2.
3.
4.
Opening the Side menu.
Own smartphone name.
Status of Bluetooth connection.
Status of call forwarding (to all or
individual handsets).
5. Updating MobileDock firmware.
6
6. Back to Home screen.
7. Displaying and managing other
smartphones connected to the
MobileDock.
8. Settings (changing device names if
supported by the base, registering the
MobileDock on the DECT system, starting
software update).
9. App information display.
10.Imprint
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Customer Service & Assistance
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Do you have any questions? As a Gigaset customer, you can find help quickly in this User Manual and in the
service section of our Gigaset online portal www.gigaset.com/service.
Please register your phone online right after purchase.
This enables us to provide you with even better service regarding questions or a warranty claim. In order to
contact our customer service via email, please use the email contact form from our Gigaset online portal after
selecting your home country.
Our representatives are also available on the telephone hotlines for consultation.
Australia - - - - - - - - - - - - - - - +61 1300 780 878
Austria - - - - - - - - - - - - - - - - - 0043 1 311 3046
Bahrain - - - - - - - - - - - - - - - - - - - - 31 73 11 173
Belgium - - - - - - - - - - - - - - - - - - - - 07815 6679
Bosnia Herzegovina - - - - - - - - - - -033 276 649
Brazil
Grandes Capitais e Regiões Metropolitanas:
- - - - - - - - - - - - - - - - - - - - - - - - - - - - 4003 3020
(Preço de uma ligação local)
- - - - - - - - - - - - - - - - - - - - - Demais localidades:
- - - - - - - - - - - - - - - - - - - - - - - - 0800 888 3020
(Gratuito)
Bulgaria - - - - - - - - - - - - - - - - +359 2 9710666
Canada - - - - - - - - - - - - - - - - - -1-866 247-8758
China - - - - - - - - 0 21 400 670 6007 (RMB 0.11)
Croatia - - - - - - - - - - - - - - - - - - - -01 / 2456 555
Czech Republic- - - - - - - - - - - - - - -233 032 727
Denmark- - - - - - - - - - - - - - - - - - +45 43682003
Finland - - - - - - - - - - - - - - +358 (0)9725 19734
France- - - - - - - - - - - - - - - - - - -(0)1 57 32 45 22
Germany- - - - - - - - - - - - - - - - 02871 / 912 912
Greece - - - - - - - - - - - - - - - - +30 2111 98 1778
Hong Kong - - - - - - - - - - - - - - - - - - - 2763 0203
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2389 7285
Hungary - - - - - - - - - - - - - - - - - - - -01 267 2109
India - - - - - - - - - - - - - - - - - - Please refer to your
- - - - - - - - - - - - - - - - - - - - - - local warranty card
Indonesia - - - - - - - - - - - - - - - (62-21) 5673813
- - - - - - - - - - - - - - - - - - - - - (62-21) 888856000
Ireland - - - - - - - - - - - - - - - - - - - 0818 200 033
Italy - - - - - - - - - - - - - - - - - - - - - 02.600.630.45
(il numero è di tipo “urbano nazionale” e può
essere chiamato da qualunque operatore di rete
fissa o mobile. Il costo della chiamata è inerente al
proprio piano tariffario definito con l’operatore
telefonico, ad esempio in caso di un contratto con
tariffa FLAT, non ci sono costi aggiuntivi per la
chiamata a questo numero, in quanto si tratta di
un numero urbano nazionale).
Jordan - - - - - - - - - - - - - 00962 6 5625460/1/2
Kuwait - - - - - - - - +965 -22458737/22458738
Lebanon - - - - - - - - - - - - - - - - - +9611240259/
- - - - - - - - - - - - - - - - - - - - - - - - - +9611236110
Luxembourg- - - - - - - - - - - - (+352) 8002 3811
Malaysia - - - - - - - - - - - - - - - -+603-8076 9696
Malta - - - - - - - - - - - -+39 02360 46111 (0,10 €)
Mexico
- 01800 999 4442738 (01800 999 GIGASET)
Netherlands - - - - - - - - - - - - - - 0900-3333102
New Zealand - - - - - - - - - - - - - - - 0800 780 878
Norway - - - - - - - - - - - - - - - - - - +47 2231 0845
Oman - - - - - - - - - - +968 70928 Ext. 49/21/75
Poland- - - - - - - - - - - - - - - - - - - - - 801 140 160
Portugal - - - - - - - - - - - - - (+351) 308 804 760
- - - - - - - - - - - - - (custo de uma chamada local)
Romania - - - - - - - - - - - - - - +40 021 204 9130
Russia - - - - - - - - - - - - - - - - - - 8-800 333 4956
Serbia - - - - - - - - - - - - - - - - - - - - 0800 222 111
Singapore - - - - - - - - - - - - - - - - - - - -6735 9100
Slovak Republic- - - - - - - - - - - - - 044 5567 988
Slovenija - - - - - - - - - - - - - - - - - - - 01 5466 511
South Africa- - - - - - - - - - - - - - - - 0800 98 08 42
Spain - - - - - - - - - - - - - - - - - - - - - - -902 103935
Sweden - - - - - - - - - - - - - - -+46 (0)8502 52347
Switzerland - - - - - - - - - - - - - - - - 0848 212 000
Taiwan- - - - - - - - - - - - - - - - - - - - 02 266 24343
Turkey - - Son kullanıcı için +90 212 888 6346
Bayi için +90 212 888 6347
Ukraine - - - - - - - - - - - - - - +380-44-451-71-72
United Arab Emirates - - - - - - - +97144458255
- - - - - - - - - - - - - - - - - - - - - - - -+97144458254
United Kingdom - - - - - - - - - - - 020 36953111
USA - - - - - - - - - - - - - - - - - - - - 1-866 247-8758
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -tollfree
Please have your record of purchase ready when calling.
Replacement or repair services are not offered in countries where our product is not sold by authorised dealers.
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Questions and answers
Possible solutions are available online at www.gigaset.com/service
DECT LED and Bluetooth LED do not illuminate
• Power adapter is not plugged in:
¤ Plug in the power adapter (¢ page 3).
¤ Press the On/off key briefly.
• The MobileDock is not switched on:
MobileDock cannot be registered to the DECT telephone
• The system PIN of the DECT telephone system is not "0000":
DECT telephone system to "0000" for registration.
¤ Set the system PIN of the
• Registration via the MobileDock app by entering the PIN on the smartphone.
• No additional devices can be registered to the DECT base:
base.
• The DECT telephone is not a Gigaset telephone:
set-up.
¤ See the user guide of the DECT
¤ The MobileDock app is required for
The smartphone cannot be registered to the MobileDock
• There are already 5 smartphones connected to the MobileDock.
• There are already 2 devices linked to the MobileDock:
connection on one of the linked devices.
¤ Disconnect the Bluetooth
The DECT telephone does not ring when a call is received on the smartphone
Press the On/off key
briefly.
• The MobileDock is not switched on:
¤
¢
• No Bluetooth connection between the MobileDock and the smartphone:
Bluetooth connection (
page 4).
• The MobileDock is not registered to the base:
¤ Establish a
¤ Register the MobileDock (¢ page 4).
¤ Move the MobileDock closer to the
• The MobileDock is outside the range of the base:
base.
• A conversation is already being held on the DECT telephone.
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• There are already 2 other devices linked to the MobileDock:
connection on one of the linked devices.
• The time for mailbox ring delay is set too short:
network provider.
All handsets ring
¢
• The call is assigned to all handsets as standard:
MobileDock app (
page 6).
¤ Disconnect the Bluetooth
¤ Change the time setting, contact your
¤ Configure the MobileDock using the
Making a call with the smartphone that is linked to the MobileDock
• Caller cannot be heard when the call is answered on the smartphone:
path on the smartphone from headset to smartphone.
¤ Divert the audio
• When trying to make a call using the smartphone, no ringing tone is heard.
The DECT handsets ring:
8
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¤
¤
¤
Divert the audio path on the smartphone from MobileDock to smartphone (menu is
smartphone-specific).
Answering using the DECT handset, conducting the conversation using the DECT
telephone.
Switch off BT on the smartphone before the call is initiated on the smartphone.
¤
• During the call using the smartphone, the conversation should be transferred to the DECT
handset: Divert the audio path on the smartphone to the MobileDock (menu is
smartphone-specific).
Further information can be found at
www.gigaset.com/compatibility, www.gigaset.com/mobiledock
Manufacturer's advice
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LED displays
Description
DECT status
LED (white)
Bluetooth status
LED (blue)
Power adapter is not connected or the MobileDock
is switched off.
off
off
MobileDock is not registered to a base or has no
connection to the base.
flashes briefly
with long
pauses
–
DECT registration procedure.
flashes steadily
–
The MobileDock is registered to a base and
connected.
on
–
The MobileDock has a Bluetooth connection to a
smartphone.
–
on
The MobileDock has no Bluetooth connection to a
smartphone.
–
off
The MobileDock is visible to other devices and
ready to establish a connection.
–
flashes steadily
The MobileDock is receiving data concerning a
firmware update.
flashes
irregularly
flashes irregularly
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Authorisation
This device is intended for use worldwide. Use outside the European Economic Area (with the
exception of Switzerland) is subject to national approval.
Country-specific requirements have been taken into consideration.
Hereby, Gigaset Communications GmbH declares that the radio equipment type
Gigaset LM550/LM550i is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
www.gigaset.com/docs.
This declaration could also be available in the "International Declarations of Conformity" or
“European Declarations of Conformity” files.
Therefore please check all of these files.
Environment
Our environmental mission statement
We, Gigaset Communications GmbH, bear social responsibility and are actively committed to
a better world. Our ideas, technologies and actions serve people, society and the environment.
The aim of our global activity is to secure sustainable life resources for humanity. We are committed to a responsibility for our products that comprises their entire life cycle. The environmental impact of products, including their manufacture, procurement, distribution, utilisation, service and disposal, are already evaluated during product and process design.
Further information on environmentally friendly products and processes is available on the
Internet at www.gigaset.com.
Environmental management system
Gigaset Communications GmbH is certified pursuant to the international standards ISO 14001 and ISO 9001.
ISO 14001 (Environment): Certified since September 2007 by TÜV SÜD Management Service GmbH.
ISO 9001 (Quality): Certified since 17/02/1994 by TÜV SÜD Management Service GmbH.
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Disposal
Batteries should not be disposed of in general household waste. Observe the local waste disposal regulations, details of which can be obtained from your local authority.
All electrical and electronic products should be disposed of separately from the municipal
waste stream via designated collection facilities appointed by the government or the local
authorities.
This crossed-out wheeled bin symbol on the product means the product is covered
by the European Directive 2012/19/EU.
The correct disposal and separate collection of your old appliance will help prevent
potential negative consequences for the environment and human health. It is a
precondition for reuse and recycling of used electrical and electronic equipment.
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For more detailed information about disposal of your old appliance, please contact your local
council refuse centre or the original supplier of the product.
Care
Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre
cloths.
Never use a dry cloth; this can cause static.
In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due
to the wide variety of chemical products available on the market, it was not possible to test all
substances.
Impairments in high-gloss finishes can be carefully removed using display polishes for mobile
phones.
Contact with liquid
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If the device comes into contact with liquid:
1. Disconnect the power supply.
2. Allow the liquid to drain from the device.
3. Pat all parts dry.
4. Place the device in a dry, warm place for at least 72 hours (not in a microwave, oven etc.)
with the battery compartment open and the keypad facing down (if applicable).
5. Do not switch on the device again until it is completely dry.
When it has fully dried out, you will normally be able to use it again.
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Technical data
Power consumption
In standby mode
approx. 0.7 W
During a call
approx. 0.8 W
General specifications
DECT standard
Supported
GAP standard
Supported
No. of channels
60 duplex channels
Radio frequency range
1880-1900 MHz
Duplex mode
Time division multiplexing, 10 ms frame length
Repetition frequency of the
transmission pulse
100 Hz
Duration of the transmission pulse
370 μs
Channel grid
1728 kHz
Bit rate
1152 kbit/s
Modulation
GFSK
Speech coding
32 kbit/s (G.726)
Transmission power
10 mW average power per channel, 250 mW pulse power
DECT range
Up to 50 m indoors, up to 300 m outdoors
Power supply
230 V ~/50 Hz
Environmental conditions for operation +5°C to +45°C, 20% to 75% relative humidity
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Bluetooth
Specification
4.0
Performance category
1
Frequency range
2402-2480 MHz
Transmission power
4 mW pulse power
Range
approx. 1.5 m/10 m, switchable with the help of the MobileDock
app
Supported profiles
Phone Book Access Profile PBAP
Hands Free Profile (HFP 1.6)
All rights reserved. Rights of modification reserved.
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Issued by
Gigaset Communications GmbH
Frankenstr. 2a, D-46395 Bocholt
© Gigaset Communications GmbH 2017
Subject to availability.
All rights reserved. Rights of modification reserved.
www.gigaset.com
Apple and the Apple Logo are trademarks of Apple Inc., registered in the US and other countries. App Store is a service brand of Apple
Inc.
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Google, Android, Google Play and other trademarks are trademarks of Google Inc.
Version: 13.03.2017
*A31008-M2667-R201-1-X143*
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