STIEBEL ELTRON | WPL 10 I-IK 3 | Operation Instruction | Stiebel Eltron WPL 10 I-IK 3 Operation Instruction

Stiebel Eltron WPL 10 I-IK 3 Operation Instruction
OPERATION AND INSTALLATION
Compact air source heat pump
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CONTENTS
SPECIAL INFORMATION
13.2
WPL 10 IK 3������������������������������������������������������� 16
OPERATION
14.
14.1
14.2
14.3
Commissioning �������������������������������������������� 16
Checks before commissioning the heat pump manager16
Commissioning the heat pump manager������������������ 16
Initial start-up��������������������������������������������������� 16
15.
15.1
15.2
Shutdown��������������������������������������������������� 17
Standby mode��������������������������������������������������� 17
Power interruption��������������������������������������������� 17
1.
1.1
1.2
1.3
1.4
1.5
General information�����������������������������������������3
Relevant documents�������������������������������������������� 3
Safety instructions����������������������������������������������� 3
Other symbols in this documentation����������������������� 4
Units of measurement������������������������������������������ 4
Standardised output data�������������������������������������� 4
2.
2.1
2.2
2.3
Safety����������������������������������������������������������4
Intended use������������������������������������������������������ 4
General safety instructions������������������������������������ 4
Test symbols������������������������������������������������������ 4
16.
Appliance handover���������������������������������������� 17
17.
17.1
17.2
Troubleshooting�������������������������������������������� 18
Controls on the IWS�������������������������������������������� 18
Fan noise��������������������������������������������������������� 18
3.
3.1
3.2
Appliance description���������������������������������������4
Properties��������������������������������������������������������� 4
Function����������������������������������������������������������� 5
18.
Maintenance������������������������������������������������ 18
4.
Settings �������������������������������������������������������5
5.
Maintenance and care���������������������������������������5
6.
Troubleshooting����������������������������������������������5
19.
19.1
19.2
19.3
19.4
19.5
19.6
Specification������������������������������������������������ 19
Dimensions and connections WPL 10 I��������������������� 19
Dimensions and connections WPL 10 IK 3����������������� 20
Wiring diagram WPL 10 I�������������������������������������� 21
Wiring diagram WPL 10 IK 3���������������������������������� 22
Output diagrams WPL 10 I | WPL 10 IK 3������������������� 23
Data table�������������������������������������������������������� 24
INSTALLATION
7.
7.1
7.2
Safety����������������������������������������������������������6
General safety instructions������������������������������������ 6
Instructions, standards and regulations�������������������� 6
8.
8.1
8.2
8.3
Appliance description���������������������������������������6
Standard delivery������������������������������������������������ 6
Accessories�������������������������������������������������������� 6
Details on energy consumption������������������������������� 6
9.
9.1
Preparations��������������������������������������������������7
Electrical installation������������������������������������������� 8
GUARANTEE
ENVIRONMENT AND RECYCLING
10.
10.1
10.2
10.3
10.4
10.5
10.6
10.7
Installation����������������������������������������������������8
Transport���������������������������������������������������������� 8
Siting��������������������������������������������������������������� 8
Heating water connection�������������������������������������� 8
Oxygen diffusion������������������������������������������������� 9
Filling the heating system������������������������������������� 9
Venting the heating system������������������������������������ 9
Safety temperature controller for underfloor heating
system������������������������������������������������������������� 9
10.8 Buffer cylinders�������������������������������������������������� 9
10.9 Flow rate, heating side���������������������������������������� 10
10.10 Condensate drain����������������������������������������������� 11
10.11 Second heat generator���������������������������������������� 11
10.12 Removing the casing parts����������������������������������� 11
11.
11.1
11.2
11.3
11.4
11.5
11.6
Power supply����������������������������������������������� 12
General����������������������������������������������������������� 12
Electrical connection WPL 10 I������������������������������� 12
Electrical connection WPL 10 IK 3��������������������������� 12
Connecting compressor and electric emergency/
booster heater��������������������������������������������������� 13
Control voltage connection����������������������������������� 14
Low voltage connection��������������������������������������� 14
12.
Fitting casing components�������������������������������� 14
13.
13.1
Fitting air hoses�������������������������������������������� 15
WPL 10 I����������������������������������������������������������� 15
2 | WPL 10
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SPECIAL INFORMATION | OPERATION
General information
SPECIAL INFORMATION OPERATION
-- The appliance may be used by children aged 8
and up and persons with reduced physical, sensory or mental capabilities or a lack of experience
and know-how, provided that they are supervised
or they have been instructed on how to use the
appliance safely and have understood the resulting risks. Children must never play with the appliance. Children must never clean the appliance
or perform user maintenance unless they are
supervised.
-- The connection to the power supply must be in
the form of a permanent connection. Ensure the
appliance can be separated from the power supply by an isolator that disconnects all poles with
at least 3 mm contact separation.
-- Maintain the minimum clearances to ensure trouble-free operation of the appliance and facilitate
maintenance work.
-- Never interrupt the heat pump power supply,
even outside the heating season. Otherwise, system frost protection is not guaranteed.
1.
General information
The chapters "Special Information" and "Operation" are intended
for both the user and qualified contractors.
The chapter "Installation" is intended for qualified contractors.
Note
Read these instructions carefully before using the appliance and retain them for future reference.
Pass on the instructions to any new user where appropriate.
1.1
Relevant documents
Operating and installation instructions for the WPM heat
pump manager
Operating and installation instructions of all other components in the system
1.2
Safety instructions
1.2.1 Structure of safety instructions
!
-- The heat pump manager automatically switches
the heat pump to summer or winter mode.
-- If the heat pump and frost protection are completely switched off, drain the system on the
water side.
KEYWORD Type of risk
Here, possible consequences are listed that may result
from failure to observe the safety instructions.
ff
Steps to prevent the risk are listed.
1.2.2 Symbols, type of risk
Symbol
!
Type of risk
Injury
Electrocution
1.2.3 Keywords
KEYWORD
DANGER
WARNING
CAUTION
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Meaning
Failure to observe this information will result in serious
injury or death.
Failure to observe this information may result in serious
injury or death.
Failure to observe this information may result in non-serious or minor injury.
WPL 10 | 3
OPERATION
Safety
1.3
Other symbols in this documentation
2.
Safety
Note
General information is identified by the adjacent symbol.
ff
Read these texts carefully.
2.1
Intended use
Symbol
Meaning
Material losses
(appliance damage, consequential losses and environmental pollution)
!
This appliance is intended for domestic use. It can be used safely
by untrained persons. The appliance can also be used in a non-domestic environment, e.g. in a small business, as long as it is used
in the same way.
Any other use beyond that described shall be deemed inappropriate. Observation of these instructions and of instructions for any
accessories used is also part of the correct use of this appliance.
Appliance disposal
2.2
ff
This symbol indicates that you have to do something. The action you need to take is described step by step.
1.4
!
Units of measurement
Note
All measurements are given in mm unless stated otherwise.
1.5
Standardised output data
Explanations to determine and interpret the specified standardised
output data.
1.5.1 Standard: EN 14511
The output data specifically mentioned in text, diagrams and
technical datasheets has been calculated according to the test
conditions of the standard shown in the heading of this section.
Generally, these standardised test conditions will not fully meet
the conditions found at the installation site of the system user.
Depending on the chosen test method and the extent to which
this method deviates from the conditions defined in the norm
shown in the heading of this section, any deviations can have a
considerable impact.
Further factors that have an influence on the test values are the
measuring equipment, the system configuration, the age of the
system and the flow rates.
A confirmation of the specified output data can only be obtained
if the test conducted for this purpose is also performed in accordance with the conditions defined in the norm shown in the
heading of this section.
2.3
General safety instructions
WARNING Injury
The appliance may be used by children aged 8 and older
and persons with reduced physical, sensory or mental
capabilities or a lack of experience and know-how, provided that they are supervised or they have been instructed on how to use the appliance safely and have
understood the resulting risks. Children must never play
with the appliance. Children must never clean the appliance or perform user maintenance unless they are
supervised.
Test symbols
See type plate on the appliance.
3.
Appliance description
3.1
Properties
The appliance is an air source heat pump designed for
use as a heating heat pump. The appliance extracts heat
from the outdoor air at a low temperature level and transfers it to the heating water at a higher temperature level.
The heating water can be heated up to a flow temperature of 60 °C.
The appliance is equipped with an electric emergency/booster
heater (DHC). If the dual mode point is undershot in mono mode
operation, the electric emergency/booster heater is activated to
safeguard heating operation and the provision of high DHW temperatures. In such a case in mono energetic operation, the electric
emergency/booster heater is activated as a booster heater.
This appliance has further operational characteristics:
-- Suitable for underfloor and radiator heating.
-- Preferred for low temperature heating systems.
-- Extracts heat from the outdoor air even at outside temperatures of -20 °C.
-- Corrosion-protected, external casing made from hot-dipped
galvanised sheet steel plus stove-enamelled finish.
-- Comprises all components and safety equipment required for
operation.
-- Filled with non-combustible safety refrigerant.
Note
For centralised control of the heating system, you would
need the WPM heat pump manager.
4 | WPL 10
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OPERATION
Settings
Function
Heat is extracted from the outdoor air via the heat exchanger
(evaporator) on the air side. The refrigerant evaporates and is
compressed by a compressor. This process requires electrical
energy.
The refrigerant is then at a higher temperature level and transfers
the heat drawn from the air to the heating system via an additional
heat exchanger (condenser). During this process, the refrigerant
expands and the cycle begins again.
At air temperatures below approx. 7 °C, the humidity in the air
condenses as hoarfrost on the evaporator fins. Any hoarfrost is automatically defrosted. Water created from this defrosting process
collects in the defrost pan and is drained off via a hose.
In the defrost cycle, the fan is switched OFF and the heat pump
circuit is reversed. The heat required for defrosting is drawn from
the buffer cylinder or heating circuit. The heat pump automatically
reverts to heating mode at the end of the defrost cycle.
Special features of the WPL 10 IK 3
The WPL 10 IK 3 is equipped as standard with the WPM heat pump
manager. It is also equipped with a heating circuit pump, an expansion
vessel and a three-way valve for changeover between the heating circuit
and DHW heating. The standard delivery also includes the air hoses and
their fixing materials.
4.
Settings
The system is operated exclusively with the WPM heat pump manager.
ff
Please observe the heat pump manager operating and installation instructions.
5.
Maintenance and care
Troubleshooting
Fault
Cause
ff
Remedy
There is no hot
water or the
heating system
stays cold.
No power at the appliance.
Water is leaking
from the appliance.
Condensate is
collecting on the
outside of the
appliance or the
air hoses.
The condensate drain
may be blocked.
Check the fuses / MCBs in your
fuse box/distribution panel.
If required, reset the MCBs. If
the MCBs trip again after being
reset, notify your contractor.
Call your contractor to have the
condensate drain cleaned out.
The drying out phase of
the building is not yet
complete.
If the room is sufficiently well
ventilated and dehumidified,
this condensate should no
longer form on the appliance approx. two years after the house
was built.
The relative humidity in A change in weather conditions
the air is high (≥60 %). should no longer cause condensation to form on the appliance.
The appliance is sited
Ensure that the room is adein a damp room. Damp quately ventilated and dehumidrooms are those where ified. If necessary, hang your
humidity in the air is high laundry in a different room.
due to the drying of laun- Use a vented tumble dryer.
dry, for example.
Please note that condenser
tumble dryers do not reduce the
humidity in the air.
The air hoses are incor- Check whether the air hoses
rectly fitted or poorly
are correctly fitted and sealed.
sealed.
If necessary, refer to your conCold air escapes.
tractor.
If you cannot remedy the fault, notify your contractor. To facilitate
and speed up your enquiry, please provide the serial number from
the type plate. The type plate is located at the front top, on the
right or left hand side of the casing.
Sample type plate
Damage to the appliance and environment pollution
Maintenance work, such as checking the electrical safety,
must only be carried out by a qualified contractor.
ff
Protect the appliance from dust and dirt ingress during building work.
A damp cloth is sufficient for cleaning all plastic and sheet metal
parts. Never use abrasive or corrosive cleaning agents.
ff
Every month, check that the condensate drain is working
correctly (visual inspection). When doing so, check whether
water is collecting below or next to the appliance. Observe
the "Troubleshooting" chapter.
*xxxxxxxxxxxxxxxxxx*
!
6.
Montageanweisung beachten! Dichtheit geprüft!
Made in Germany
1
26_03_01_1736
3.2
1 Number on the type plate
We recommend an annual inspection (to establish the current
condition of the system), and service by a contractor if required
(to return the system into its original condition).
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WPL 10 | 5
INSTALLATION
Safety
INSTALLATION
Designation
Mixer module as control panel mounted version, MSMS
Pressure hose G 1¼” x 1 m
Pressure hose G 1¼” x 2 m
7.
Safety
Only a qualified contractor should carry out installation, commissioning, maintenance and repair of the appliance.
Pressure hose G 1¼” x 5 m
Pressure hose G 1¼” x 10 m
Heat pump compact installation WPKI 5
UP kit 25 / 7 E (for WPKI 5)
Remote control for heating systems FE 7
7.1
General safety instructions
We guarantee the trouble-free function and operational reliability only if original accessories and spare parts intended for the
appliance are used.
7.2
Contact sensor AVF 6
Immersion sensor TF 6
STB-FB safety temperature controller for underfloor heating
Filter assembly 22 mm (FS-WP 22)
Filter assembly 28 mm (FS-WP 28)
Instructions, standards and regulations
Note
Observe all applicable national and regional regulations
and instructions.
8.
Appliance description
For outdoor installation the appliance offers additional frost protection of the heating water pipes. The integral frost protection
circuit starts the heating circuit pump in the heat pump circuit
automatically at + 8 °C condenser temperature, and thereby ensures circulation in all water-filled sections.
The heat pump starts automatically when the temperature in the
heat pump circuit drops below + 5 °C.
8.1
Standard delivery
8.1.1 WPL 10 I
The following are delivered with the appliance:
-- Wiring diagram
8.1.2 WPL 10 IK 3
The following are delivered with the appliance:
-- 2 x air hose with fixing materials
-- Wiring diagram
8.2
Accessories
Designation
Heat pump manager in wall mounted enclosure, WPMW (WPL 10 I only)
Pressure hoses SD 25 or SD 32
Wall duct with external wall grille AWG 315 SR
Wall duct with external wall grille AWG 315 GL
Thermally insulated air hose, 4 m (WPL 10 I only)
Hose connection panel
Condensate pump PK 10
Cylinder SBP 200 E
Cylinder SBP 400 E
Cylinder SBP 700 E
Heat pump manager in wall mounted enclosure, WPMW (WPL 10 I only)
Heat pump manager as control panel mounted version, WPMS (WPL 10 I only)
Mixer module with wall mounting enclosure, MSMW
6 | WPL 10
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INSTALLATION
Preparations
Preparations
Minimum clearances WPL 10 I
≥600
Note
The appliance is designed for internal installation, except
in damp areas.
≥500
2
3
4
≥500
5
26_03_01_1466
≥1000
1
1
2
3
4
5
D0000019289
≥1000
Minimum clearances WPL 10 IK 3
≥500
The room in which the appliance is to be installed must meet the
following conditions:
-- Free from the risk of frost.
-- The room must not be subject to a risk of explosions arising
from dust, gases or vapours.
-- When installing the appliance in a boiler room together with
other heating equipment, ensure that the operation of other
heating equipment will not be impaired.
-- Minimum volume of the installation room. The minimum
volume of the installation room is assured if the minimum
clearances are observed.
-- Load-bearing floor (for the weight of the appliance, see
chapter "Specification / Data table").
ff
For installation on floating screeds, make provisions for a
quiet heat pump operation.
ff
Isolate the mounting surface around the heat pump by a recess. After completing the installation, seal the recess with
a water-impervious and sound insulating material, such as
silicone for example.
≥500
≥500
≥200
Note
For details regarding the sound power level, see chapter
"Specification / Data table".
≥200
-- Never install on joists.
ff
Never install the appliance directly below or next to living
rooms or bedrooms.
ff
Never direct the air intake and discharge apertures in external walls towards neighbouring windows or living rooms/
bedrooms.
ff
Protect pipe transitions through walls and ceilings with anti-vibration insulation.
D0000019298
9.
ff
Maintain the minimum clearances to ensure trouble-free operation of the appliance and facilitate maintenance work.
Concrete base
Impact sound insulation
Floating screed
Floor covering
Recess
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WPL 10 | 7
INSTALLATION
Installation
Electrical installation
DANGER Electrocution
Carry out all electrical connection and installation work
in accordance with national and regional regulations.
10.2 Siting
ff
Remove the packaging film and the top and side EPS
padding.
DANGER Electrocution
The connection to the power supply must be in the form
of a permanent connection. Ensure the appliance can
be separated from the power supply by an isolator that
disconnects all poles with at least 3 mm contact separation. This requirement can be met with contactors, circuit
breakers, fuses/MCBs, etc.
Note
The specified voltage must match the mains voltage. Observe the type plate.
Install cables with the following cross-sections in accordance with
the respective fuse rating:
MCB/fuse
rating
C 16 A
B 16 A
B 16 A
Assignment
Cable cross-section
Compressor
2.5 mm²
Electric emergency/ 2.5 mm²
booster heater (BH) 1.5 mm² with only two live cores and
routing on a wall or in an electrical conduit on a wall.
Control cable
1.5 mm²
The electrical data is provided in the "Specification" chapter. For
the WPL 10 I, you require a J-Y (St) 2x2x0.8 mm² electric BUS cable.
!
Material losses
Provide separate fuses/MCBs for the two power circuits,
i.e. for the compressor and the electric emergency/booster heater circuits.
10. Installation
10.1 Transport
ff
Pay attention to the appliance's centre of gravity when transporting the appliance.
-- The centre of gravity is in the area where the compressor is
located.
-- With the WPL 10 IK 3, ensure that the control fascia is at the
top during transport.
-- Lifting slings for handling the standard appliance can be
hooked in anywhere on the bottom of the frame.
ff
Protect the appliance against heavy impact during transport.
-- If the appliance needs to be tilted during transport only do so
for a short time on one of its longitudinal sides.
-- The longer the appliance is tilted, the greater the distribution
of refrigerant oil in the system.
ff
Wait approximately 30 minutes before starting the appliance
after it has been tilted.
8 | WPL 10
1
2
D0000051813
9.1
1 Appliance foot
2 Sliding block
ff
Undo the four fixing screws underneath the pallet.
ff
Remove the appliance feet from the pack. Fully turn the feet
onto the appliance, without removing the appliance from the
pallet.
ff
Take the appliance off the pallet and set it down on the prepared base. If required, use the sliding blocks provided to
help you position the appliance.
ff
Observe minimum distances (see the "Preparations / Minimum clearances" chapter).
ff
Level the appliance horizontally by adjusting the feet.
10.3 Heating water connection
The heating system to which the heat pump is connected must be
installed by a qualified contractor in accordance with the water
installation diagrams that are part of the technical guides.
In dual mode operation, return water from the second heat generator may flow through the heat pump. The return water temperature must not exceed 60 °C.
ff
Thoroughly flush the pipework before connecting the heat
pump. Foreign bodies, such as rust, sand and sealant, can
impair the operational reliability of the heat pump. We recommend installing our filter assembly in the heating return
(see chapter "Accessories").
ff
On the WPL 10 I, connect one flexible pressure hose each to
the heating flow and heating return connections to act as
an anti-vibration mount. The pressure hoses are part of the
standard delivery. Anti-vibration mounts are already fitted to
the WPL 10 IK 3.
ff
Ensure the correct connection of the heating flow and return.
ff
Check for tightness.
ff
When sizing the heating circuit, observe the maximum available external pressure differential (see the "Specification /
Data table" chapter).
ff
Provide thermal insulation in accordance with applicable
regulations.
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INSTALLATION
Installation
10.4 Oxygen diffusion
!
Material losses
Avoid using open vented heating systems or steel pipework in conjunction with underfloor heating systems with
plastic pipes that are permeable to oxygen.
In open vented heating systems or in underfloor heating systems
with permeable plastic pipes, oxygen diffusion can cause corrosion on steel components such as internal cylinders, steel heating
elements or steel pipes.
The products of corrosion, e.g. rusty sludge, can settle inside the
heat pump condenser and reduce its cross-section, resulting in a
lower output or in the high pressure switch triggering a shutdown.
10.5 Filling the heating system
Heating water quality
Carry out a fill water analysis before the system is filled. This may,
for example, be requested by the relevant water supply utility.
!
10.8 Buffer cylinders
10.8.1 Installation with buffer cylinder
A buffer cylinder is recommended to ensure a trouble-free heat
pump operation. The buffer cylinder (cylinder SBP) is not only
installed as an hydraulic separator for volume flow in the heat
pump and heating circuits, but primarily as energy source for
defrosting the evaporator.
If a buffer cylinder is used, remove the jumper across terminals
X4/5 (pump) and X4/8 (HCP) when commissioning the WPL ... IK.
Remove return sensor B2 connected to terminals X2/2(B2) and
X2/3(B2) from the sleeve in the heat pump return and insert it
into the buffer cylinder sensor well.
10.8.2 Installation without buffer cylinder
!
Material losses
For operation without a buffer cylinder, set parameter
BUFFER OPERATION in menu SETTINGS / HEATING /
STANDARD SETTING to OFF.
Material losses
To avoid damage as a result of scaling, it may be necessary to soften or desalinate the fill water. Always observe
the fill water limits specified in the "Specification / Data
table" chapter.
ff
Recheck these limits 8 - 12 weeks after commissioning and as part of the annual system service.
Note
With a conductivity >1000 μS/cm, desalination treatment
is recommended in order to avoid corrosion.
Note
Suitable appliances for water softening and desalinating,
as well as for charging and flushing heating systems, can
be obtained from trade suppliers.
Note
If you treat the fill water with inhibitors or additives, the
same limits as for desalination apply.
10.6 Venting the heating system
Vent the heating system thoroughly.
10.7 Safety temperature controller for underfloor
heating system
!
Material losses
In order to prevent excessively high flow temperatures in
the underfloor heating system in the event of a fault, we
always recommend using a safety temperature controller
to limit the system temperature.
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WPL 10 | 9
INSTALLATION
Installation
10.9 Flow rate, heating side
Note
Never adjust the flow rate of the cylinder circuit pump.
The flow rate of the cylinder circuit pump has been optimised at the factory.
10.9.1 Minimum flow rate for operation without a buffer
cylinder
The appliance is designed in such a way that no buffer cylinder
is required to provide hydraulic separation of the flow in the heat
pump and heating circuits in conjunction with area heating systems [underfloor heating systems, for example].
In an installation with several heating circuits, we recommend
using a low loss header.
The minimum flow rate is set via the temperature differential of
the heating system.
Set the heating circuit pump so that the value is equal to or lower
than the maximum temperature differential.
The setting is made in heat pump operation alone. For this, the
following settings must be made first:
ff
Temporarily remove the fuse from the electric emergency/
booster heater to isolate it from the power supply. Alternatively, switch OFF the second heat generator.
ff
Operate the heat pump in heating mode.
ff
Compare the resulting temperature differential between the
flow and return at the appliance with the diagram "Maximum
temperature differential on the heating side with overflow
valve or single room control with remote control".
ff
Set the heating circuit pump so that the maximum temperature differential is achieved or undershot.
10.9.2 Flow rate with low loss header or buffer cylinder
The flow rate can be adjusted using the temperature differential
of the buffer circuit. In this case, the minimum flow rate must not
be undershot.
Maximum temperature differential on the heating side with low
loss header or buffer cylinder
14
12
Minimum flow rate with single room control via FE 7 or FEK
Maximum temperature differential on the heating side with overflow valve or single room control with remote control
8
6
14
2
10
0
-15
8
6
2
0
-15
-10
-5
0
5
10
15
20
25
30
84_03_01_0156_
4
Outside temperature [°C]
Maximum temperature differential [K]
In such cases, one or more heating circuits in the heating system must remain open. The open heating circuit(s) should be
installed in the lead room (room in which the remote control is
installed, e.g. the living room). Single room control can then be
implemented with the remote control or indirectly by adapting
the heating curve.
ff
Fully open the heating circuit(s) in the lead room.
ff
Close all other heating circuits.
ff
If an overflow valve is installed in the heating system, close
this fully before determining the minimum flow rate.
ff
Make the settings at the circulation pump when the temperature differential between the flow and return temperature
has stabilised.
Set the heating circuit pump so that the minimum flow rate required to operate the system is safeguarded.
10 | WPL 10
-10
-5
0
5
10
15
20
25
30
84_03_01_0156_
4
12
X
Y
10
X Outside temperature [°C]
Y Maximum temperature differential [K]
ff
Make the settings at the circulation pump when the temperature differential between the flow and return temperature
has stabilised.
ff
Compare the resulting temperature differential between the
flow and return at the appliance with the diagram "Maximum
temperature differential on the heating side with low loss
header or buffer cylinder".
ff
Set the delivery head of the heating circuit pump to a level
that safeguards the heating flow rate required to operate the
heat pump (see the "Specification / Data table" chapter).
ff
If the appliance will be used for DHW heating, check the setting of the delivery head in DHW mode.
ff
If necessary, adjust the delivery head to match the heating
circuit pump.
10.9.3 Using highly energy efficient pumps [HE]
If you use a HE pump as the heating circuit pump, you will have to
adjust the minimum flow rate using the temperature differential
of the heating system.
ff
Set the heating circuit pump to ∆p-constant.
ff
Set ∆p-constant to the value at which the maximum temperature differential of the heating system is reached.
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INSTALLATION
Installation
10.10 Condensate drain
At the factory, a hose for draining condensate is fitted
to the defrost pan, which terminates near the knock-out
in the bottom plate to the right of the refrigeration unit.
You can route the condensate hose from the appliance through
openings in the floor plate and frame, to the right or to the front.
curve parameter, if the room temperature is not high enough
when outside temperatures are low, then adjust the zone valve
or thermostatic valve to the required temperature.
Never reduce the temperature in the entire building by closing all
zone or thermostatic valves, but by using the setback programs.
10.11 Second heat generator
For dual mode systems, always connect the heat pump into the
return of the second heat generator (e.g. oil boiler).
D0000052105
10.12 Removing the casing parts
The side panels, the front and back panels are hooked into the
heat pump frame and are secured at the centre (bottom) of each
panel respectively with one quick-acting screw. After removing
the quick-acting screw, the casing panels can be pushed up and
removed.
On the WPL 10 IK 3, only the lower casing panels can be removed.
ff
Ensure the condensate drain hose is not kinked.
ff
Route the hose with a continuous fall.
ff
Use a suitable condensate pump if there is insufficient fall.
Observe the building characteristics.
ff
If using a condensate pump, ensure that it delivers at least
6 l/min. Set the heat pump approximately 100 mm higher if
condensate pump PK 10 is used for draining the condensate.
Heating curve adjustment
Adjust the heating curve carefully, as the heat pump efficiency will
be reduced with an increasing flow temperature. Heating curves
which are set too high, lead to the zone and thermostatic valves
closing, which may lead to the minimum flow rate required for
the heat pump not being achieved.
Procedure for setting the correct heating curve:
Fully open the thermostatic valve(s) or zone valve(s) in the lead
room, e.g. in the living room or bathroom (remove the head of
thermostatic valves) and set the heating curve at different outside
temperatures (e.g. – 10 °C and + 10 °C), so that the required temperature is achieved in the lead room. The thermostatic valve(s)
or zone valve(s) in the lead room should always be fully open (we
recommend that the heating circuit of the lead room is installed
without thermostatic or zone valves and that individual room control is implemented using a remote control unit).
Standard values to begin with:
Parameter
Heating curve
Control response
time
Room temperature
Underfloor
heating
system
Radiator heating system
0.4
0.8
5
15
20 °C
20 °C
Adjust the heating curve as follows:
Increase the room temperature parameter, if the room temperature in spring and autumn is too low (approx. 10 °C outside
temperature). Providing no remote control is installed, this will
lead to a parallel offset of the heating curve. Increase the heating
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WPL 10 | 11
INSTALLATION
Power supply
11. Power supply
11.3 Electrical connection WPL 10 IK 3
11.1 General
The terminals are located inside the appliance control panel, behind the top door.
WARNING Electrocution
ff
Before working on the appliance, isolate it from
the power supply at the control panel.
2x
Note
Please observe the heat pump manager operating and
installation instructions.
Permission to connect the appliance may need to be obtained from
your local power supply utility.
ff
Observe the "Preparations / Electrical installation" chapter.
D0000052078
Connection work must only be carried out by a qualified electrical
contractor in accordance with these instructions.
ff
Open the top door.
Note
The heating system needs to be filled before making the
electrical connection (see the "Heating water connection"
chapter).
11.2 Electrical connection WPL 10 I
The terminals are located inside the appliance control panel, behind the front door.
1
D0000051814
D0000051815
1
1 Control panel
ff
Observe the information in the "Preparations / Electrical installation" chapter.
ff
Remove the control panel from the casing.
ff
Use appropriate cables in accordance with local regulations.
ff
Check the function of the strain relief fittings.
ff
Connect the heating circuit pump to the heat pump manager
in accordance with the technical guides.
12 | WPL 10
1 Control panel
ff
Observe the information in the "Preparations / Electrical installation" chapter.
ff
Use appropriate cables in accordance with local regulations.
ff
Check the function of the strain relief fittings.
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INSTALLATION
Power supply
WPL 10 IK 3
PE
X3
PE
X4
N
X2
X26 (earth)
PE
X3
X4
11.4 Connecting compressor and electric
emergency/booster heater
!
Material losses
The compressor must only rotate in one direction. When
the compressor starts and the fault NO POWER appears
in the WPM3i display, change the rotating field by interchanging two phases.
Appliance
Effect of the electric emergency/booster heater
function
Mono energet- If the heat pump undershoots the dual mode point, the elecic operation
tric emergency/booster heater safeguards both the heating
operation and the delivery of high DHW temperatures.
Emergency
Should the heat pump suffer a fault that prevents its continmode
ued operation, the heating output will be covered by the electric emergency/booster heater.
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D0000051816
WPL 10 I
X2
X3
Compressor (HP)
L1, L2, L3, N, PE
X3
Electric emergency/booster heater (DHC)
L1, L2, L3, N, PE
Connected
load
2.6 kW
3.0 kW
3.2 kW
5.6 kW
5.8 kW
6.2 kW
8.8 kW
Terminal assignment
L1
L2
L3
L1
L1
L1
L2
L2
L2
L3
L3
L3
N
N
N
N
N
N
N
PE
PE
PE
PE
PE
PE
PE
ff
Cover the mains terminal and seal it when all electric cables
have been connected.
WPL 10 | 13
INSTALLATION
Fitting casing components
11.5 Control voltage connection
X4
Control voltage (control outputs)
KOKP Collector circuit pump and N, PE
MKP
Mixer circuit pump and N, PE
Pump Heating circuit 2 and N, PE
M(A)
Mixer open
M(Z)
Mixer close
HKP
Heating circuit pump and N, PE
HS 2
Heat generator 2 and N, PE
ZKP
DHW circulation pump and N, PE
Ext. ST
Control voltage (control inputs)
L, N, PE Power supply
EVU
Enable signal
X4
!
12. Fitting casing components
Sealing the appliance
Before fitting the casing parts, seal the appliance by affixing plastic sheets. The plastic sheets are supplied with the casing parts.
Material losses
ff
Only connect energy efficient circulation pumps approved by us.
If energy efficient circulation pumps are used that have
not been approved by us, use a relay with a breaking capacity of at least 10 A/250 V AC or our WPM-RBS relay set.
X2
Low voltage
T (buffer) / T (HR)
T (buffer) / T (HR)
T (cool) / TDHW
ff
Use fabric tape to affix the sheets over the holes at the bottom of the frame on the r.h. and l.h. sides. The fabric tape is
supplied with the “air hose” accessories.
26_03_01_1506
T (COLL)
0 - 10 V
T(DHW)
T(2.WE)
T(A)
T(MK)
Rem.Contr. 1
Rem.Contr. 3
H
L
⊥
+
Buffer cylinder sensor / heating return sensor
Buffer cylinder sensor / heating return sensor
Flow sensor for cooling / lower DHW sensor for
solar connection
Collector sensor for solar connection
PWM output
DHW cylinder sensor and earth (X26)
HS 2 temperature sensor and earth (X26)
Outside temperature sensor and earth (X26)
Mixer circuit temperature sensor and earth (X26)
connection for FE 7
connection for FE 7
BUS High
BUS low
BUS earth ⊥
BUS " + "
26_03_01_1505
11.6 Low voltage connection
ff
Hang the side sheets with the pre-cut holes onto the hooks
on the appliance.
14 | WPL 10
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INSTALLATION
Fitting air hoses
26_03_01_1446
ff
Remove the backing from the adhesive tape strips on the
frame and on the plastic sheets.
26_03_01_1507
ff
Firstly, push the outer hose slightly upwards.
13. Fitting air hoses
26_03_01_1447
ff
Secure the plastic sheets by pressing them onto the
appliance.
ff
Seal gaps around the hooks with fabric tape.
ff
Push the inner hose halfway down the connector.
Note
Air hoses guide the intake air to the appliance and route
the discharge air from the appliance outdoors. They are
highly flexible, thermally insulated and self-extinguishing
in case of fire.
ff
Seal the inner hose by affixing it to the connector using the
fabric tape provided.
26_03_01_1449
The air hose can be extended by turning the hose spirals into
each other. There must be an overlap of approx. 30 cm. The total
length of hoses on the air intake and discharge sides must not
exceed 8 m.
ff
Never incorporate more than four 90° bends. The radius of
the bends must be at least 600 mm, relative to the centre of
the hose.
ff
Cut to size using a sharp knife. The hose spirals can be cut
with wire cutters.
ff
Secure the air hose approx. every 1 m to prevent it sagging.
ff
Manipulate the ends of the air hoses to fit the oval shape of
the connectors on the cover and the hose connection panels
or wall outlets.
26_03_01_1448
13.1 WPL 10 I
ff
Place the sealing strip provided around the connector.
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WPL 10 | 15
INSTALLATION
Commissioning
14. Commissioning
26_03_01_1450
A qualified contractor must commission the appliance, make all
settings at the commissioning level of the heat pump manager,
and instruct the user.
ff
Pull the outer hose over the connector.
Commission in accordance with these installation instructions
and the operating and installation instructions of the heat pump
manager. Our customer support can assist with commissioning,
which is a chargeable service.
Where this appliance is intended for commercial use, the rules of
the relevant Health & Safety at Work Act may be applied during
commissioning. For further details, check with your local supervisory body; in Germany for example, this is the TÜV.
26_03_01_1452
14.1 Checks before commissioning the heat pump
manager
ff
Secure the hose using the oval hose clip provided and seal it.
Insulating the brickwork
Ensure that no cold bridges form between the brickwork and the
hose connection panels or wall outlets. Cold bridges can result in
condensation forming in the brickwork.
ff
If necessary, fit suitable insulation between the brickwork
and the hose connection panels or wall outlets.
13.2 WPL 10 IK 3
ff
Secure the fully assembled air hoses with the wing nuts (M5)
included in the pack to the heat pump (see Fig. "Dimensions
and connections WPL 10 IK 3").
Use rawl plugs and screws suitable for the wall structure to attach
the wall connecting plates.
16 | WPL 10
!
Damage to the appliance and environment pollution
Observe the maximum system temperature in underfloor
heating systems.
ff
Check whether the heating system is charged to the correct
pressure and whether the quick-action air vent valve in the
heat pump is open.
ff
Check whether the outside temperature sensor and the return sensor are correctly placed and connected.
ff
Check whether further sensors are correctly positioned and
connected.
ff
Check whether the power supply is connected correctly.
14.2 Commissioning the heat pump manager
Commission the heat pump manager and make all settings in
accordance with the operating and installation instructions of the
heat pump manager.
14.3 Initial start-up
14.3.1 DIP switch (WP-Typ) on the IWS
(integral heat pump control unit)
ff
Open the control panel.
ff
The IWS is located on the r.h. side.
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INSTALLATION
Shutdown
DIP switch (BA) on the IWS
The operating mode of the heat pump is selected with the DIP
switch (BA).
1
!
2
Damage to the appliance and environment pollution
The DIP switches must always be set to the OFF position.
The heat pump can only be operated when the switches
are in this position.
BA
26_03_01_1436
BA
4
1
2
3
4
3
26_03_01_0921_
BA
LEDs
DIP switch (WP-Typ)
Reset button
DIP switch (BA)
ff
Check whether the DIP switch is set correctly.
15. Shutdown
!
DIP switch (WP-Typ)
With the DIP switch (WP-Typ), you can set the IWS to suit the
relevant heat pump type.
15.1 Standby mode
Factory setting
Compressor mode with electric emergency/booster heater
To shut down the appliance, simply set the heat pump manager
to "Standby mode". This way the safety functions that protect the
system remain enabled, e.g. frost protection.
26_03_01_1513
WP-Typ
ff
Check whether the DIP switch is set correctly.
Damage to the appliance and environment pollution
In this case, do not connect the electric emergency/booster heater.
26_03_01_1514
If the appliance is operated in dual mode operation with an external second heat generator or as module with a further WPL,
set the DIP switch as follows:
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15.2 Power interruption
If the system is to be isolated from the power supply permanently,
please observe the following:
!
Compressor mode with external second heat generator
!
Damage to the appliance and environment pollution
Never interrupt the heat pump power supply, even outside the heating season. Otherwise, system frost protection is not guaranteed.
The heat pump manager automatically switches the heat
pump to summer or winter mode.
Material losses
If the heat pump and frost protection are completely
switched off, drain the system on the water side.
16. Appliance handover
Explain the function of the appliance to users and familiarise them
with its operation.
Note
Hand over these operating and installation instructions
to users for safe-keeping.
Always carefully observe all information in these instructions. They provide information on safety, operation, installation and maintenance of the appliance.
WPL 10 | 17
INSTALLATION
Troubleshooting
17. Troubleshooting
Note
Please observe the heat pump manager operating and
installation instructions.
Note
The following inspection instructions may only be carried
out by a qualified contractor.
If you cannot locate the fault using the heat pump manager, use
the controls on the IWS.
ff
Open the control panel.
ff
Read the following sections on troubleshooting and carry out
the instructions.
17.1 Controls on the IWS
The IWS helps you to troubleshoot if the fault cannot be identified
using the WPM.
BA
Red LED (left)
Faults indicated by the LED:
-- High pressure fault
-- Low pressure fault
-- Central fault
-- Hardware fault on the IWS (see fault list, operating and installation instructions of the heat pump manager)
Fault
Cause
The appliance stops and There is a heat pump
restarts after the idle pe- fault.
riod has expired. The red
LED flashes.
18 | WPL 10
26_03_01_0921_
BA
1 LEDs
2 Reset button
Cause
Five faults have occurred within two
hours of compressor
runtime.
“ Remedy
Check the fault message
on the WPM. Find the
solution in the WPM instructions (fault list). Reset
the IWS.
Green LED (centre)
The LED flashes during initialisation, and illuminates constantly
after the BUS address has been assigned successfully. Connection
to the WPM has been established.
Green LED (right)
No function.
17.1.1 Reset button
If the IWS was not initialised successfully, you can reset it with this
reset button. Observe the "Reinitialising IWS" chapter in the heat
pump manager operating and installation instructions.
17.2 Fan noise
The heat pump draws heat from the outdoor air. This causes the
outdoor air to cool down. At outside temperatures of 0 °C to 8 °C,
the air may be cooled to below freezing point. If under these
conditions precipitation occurs in the form of rain or fog, ice may
form on the air grille, the fan blades or the airways. If the fan
comes into contact with this ice, noise develops.
1
2
Fault
The appliance stops permanently. The red LED is
illuminated steadily.
How to remedy rhythmic scratching or grinding noises:
ff
Check whether the condensate drain is clear of obstructions.
ff
Check whether the design output and temperature are set
correctly. Ice formation is particularly pronounced when
high heating output is called for at moderate outside
temperatures.
ff
Carry out a manual defrost, repeatedly if required, until the
fan runs free again.
ff
At outside temperatures above + 1 °C, switch the appliance
off for around 1 hour or switch it over to emergency mode.
After this, the ice should have melted.
ff
Check whether the appliance is installed in line with the installation conditions.
ff
If the noises occur frequently, notify customer support.
18. Maintenance
We recommend that you perform an annual inspection (to establish the current condition of the system), and carry out any
maintenance as required (to return the system into its original
condition).
“ Remedy
Check the fault message
on the WPM.
Find the solution in the
WPM instructions (fault
list). Reset the IWS.
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INSTALLATION
Specification
19. Specification
380
g02
965
143
e02
237
855
421
760
22-40
1100
19.1 Dimensions and connections WPL 10 I
g01
e01
85
280
b01
D0000016747
120
235
c11
WPL 10 I
b01
c11
e01
e02
g01
g02
Entry electrical cables
Safety assembly
Heating flow
Heating return
Air intake
Air discharge
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Diameter
Diameter
Nominal diameter
Nominal diameter
mm
mm
22
22
DN 315
DN 315
WPL 10 | 19
INSTALLATION
Specification
19.2 Dimensions and connections WPL 10 IK 3
235
130
c11
873
22-40
1365
1640
1818
≤800
≥300
760
380
383
g02
e01 e02
b01
74
e22
D0000016751
15
279
g01
120
237
WPL 10 IK 3
b01
c11
e01
e02
e22
g01
g02
Entry electrical cables
Safety assembly
Heating flow
Heating return
Cylinder flow
Air intake
Air discharge
20 | WPL 10
Diameter
Diameter
Diameter
Nominal diameter
Nominal diameter
mm
mm
mm
22
22
22
DN 315
DN 315
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26_03_01_0233
A2
B5
E1
F2
F5
F13
K2
K4
K5
K6
K7
M1
M6
N2
P1
Integral heat pump control unit IWS
Hot gas temperature sensor
Instantaneous water heater (DHC)
High pressure switch
High limit safety cut-out for DHC
Frost protection temperature sensor
Compressor contactor
Contactor fan
Booster heater relay
Booster heater relay
Booster heater relay
Compressor motor
Fan motor
Defrost pressure differential switch
High pressure sensor
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Earth block, power supply
Earth plug-in block
Socket terminal strip
Socket plug IWS 12-PIN
Socket plug IWS 3-PIN
Socket plug IWS 5-PIN
Diverter valve - defrost
Fan capacitor
X23
X27
X28
X29
X30
X31
Y1
Z2
Terminals
LV terminal
Power supply
Control terminals
Low pressure sensor
X1
X2
X3
X4
P3
INSTALLATION
Specification
19.3 Wiring diagram WPL 10 I
WPL 10 | 21
25_03_01_0016
A1
A2
B1
B2
B5
E1
F2
F5
F13
H1
H2
K2
K4
WPM 2 heat pump manager
Integral heat pump control unit IWS
Temperature sensor, heat pump flow
Temperature sensor, heat pump return
Hot gas temperature sensor
Instantaneous water heater (DHC)
High pressure switch
High limit safety cut-out for DHC
Frost protection temperature sensor
Heat pump ON indicator (green)
Defrost ON indicator (blue)
Compressor contactor
Contactor fan
K5
K6
K7
M1
M2
M3
M6
N2
P1
P3
X1
X2
X3
Booster heater relay
Booster heater relay
Booster heater relay
Compressor motor
Pump motor
Motorised diverter valve
Fan motor
Defrost pressure differential switch
High pressure sensor
Low pressure sensor
Terminals
LV terminal
Power supply
X4
X23
X26
X27
X28
X29
X30
X31
Y1
Z2
Control terminals
Earth block, power supply
LV earth block
Earth plug-in block
Socket terminal strip
Socket plug IWS 12-PIN
Socket plug IWS 3-PIN
Socket plug IWS 5-PIN
Diverter valve - defrost
Fan capacitor
INSTALLATION
Specification
19.4 Wiring diagram WPL 10 IK 3
22 | WPL 10
www.stiebel-eltron.com
INSTALLATION
Specification
19.5 Output diagrams WPL 10 I | WPL 10 IK 3
Power consumption
Heat output
1 = Flow temp. 35 °C full load
2 = Flow temp. 55 °C full load
3 = Flow temp. 60 °C full load
www.stiebel-eltron.com
26_03_01_01_0304
Perf. factor
Inlet temperature of the WQA - medium
WPL 10 | 23
INSTALLATION
Specification
19.6 Data table
The performance data apply for new appliances with clean heat exchangers.
The power consumption of the integral auxiliary drives represents the maximum value and may vary subject to operating point.
The power consumption of the integral auxiliary drives is included in the output details of the appliance (to EN 14511).
Heating output to EN 14511
Heating output at A-7/W35 (EN 14511)
Heating output at A2/W35 (EN 14511)
Heating output at A7/W35 (EN 14511)
Heating output at A10/W35 (EN 14511)
Power consumption
Power consumption, emergency/booster heater
Power consumption, fan heating max.
Power consumption to EN 14511
Power consumption at A-7/W35 (EN 14511)
Power consumption at A2/W35 (EN 14511)
Power consumption at A7/W35 (EN 14511)
Power consumption at A10/W35 (EN 14511)
COP to EN 14511
COP at A-7/W35 (EN 14511)
COP at A2/W35 (EN 14511)
COP at A7/W35 (EN 14511)
COP at A10/W35 (EN 14511)
Sound data
Sound power level indoor installation, air intake/discharge (EN 12102)
Sound power level indoor installation (EN 12102)
Sound pressure level at 5 m distance in a free field
Sound pressure level at 10 m distance in a free field
Application limits
Min. application limit on the heating side
Max. application limit on the heating side
Min. application limit, heat source
Max. application limit, heat source
Water hardness
pH value (with aluminium compounds)
pH value (without aluminium compounds)
Chloride
Conductivity (softening)
Conductivity (desalination)
Oxygen 8 - 12 weeks after filling (softening)
Oxygen 8 - 12 weeks after filling (desalination)
Electrical data
Starting current (with/without starting current limiter)
Compressor fuse
MCB/fuse protection, emergency/booster heater
MCB/fuse protection, controller
Frequency
Phases, controller
Phases, emergency/booster heater
Phases, compressor
Rated voltage, emergency/booster heater
Rated voltage, compressor
Rated voltage, controller
Versions
Refrigerant
Defrost type
IP rating
Frost protection
Refrigerant charge
24 | WPL 10
WPL 10 I
220811
WPL 10 IK 3
234655
kW
kW
kW
kW
5.40
6.70
7.80
8.70
5.40
6.70
7.80
8.70
kW
kW
8.8
0.12
8.8
0.12
kW
kW
kW
kW
1.80
2.10
2.20
2.20
1.80
2.10
2.20
2.20
2.90
3.27
3.60
4.00
2.90
3.27
3.60
4.00
dB(A)
dB(A)
dB(A)
dB(A)
62
57
40
34
62
57
40
34
°C
°C
°C
°C
°dH
15
60
-20
30
≤3
8.0-8.5
8.0-10.0
<30
<1000
20-100
<0.02
<0.1
15
60
-20
30
≤3
8.0-8.5
8.0-10.0
<30
<1000
20-100
<0.02
<0.1
V
V
V
<25 / 3 x C 16
3 x B 16
1 x B 16
50
1/N/PE
3/N/PE
3/PE
400
400
230
<25/3 x C 16
3 x B 16
1 x B 16
50
1/N/PE
3/N/PE
3/PE
400
400
230
kg
R407 C
Circuit reversal
IP14B
Yes
2.7
R407 C
Circuit reversal
IP14B
Yes
2.7
mg/l
μS/cm
μS/cm
mg/l
mg/l
A
A
A
A
Hz
www.stiebel-eltron.com
INSTALLATION
Specification
Dimensions
Height
Width
Depth
Weights
Weight
Connections
Heating flow/return push-fit connection
Air hose intake and discharge connectors
Values
Expansion vessel volume
Expansion vessel - pre-charge pressure
Min heating flow rate
Flow rate, heating side
Flow rate, heat source side
Internal pressure differential
Total available external pressure differential
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WPL 10 I
WPL 10 IK 3
mm
mm
mm
1010
758
856
1668
778
925
kg
166
212
22 mm
DN 315
22 mm
DN 315
0.58
1.4
1200
195
1.0
12
0.15
0.58
1.4
1200
195
1.0
l
MPa
m³/h
m³/h
m³/h
hPa
hPa
WPL 10 | 25
NOTES
26 | WPL 10
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GUARANTEE | ENVIRONMENT AND RECYCLING
Guarantee
The guarantee conditions of our German companies do not
apply to appliances acquired outside of Germany. In countries
where our subsidiaries sell our products a guarantee can only
be issued by those subsidiaries. Such guarantee is only granted if the subsidiary has issued its own terms of guarantee. No
other guarantee will be granted.
We shall not provide any guarantee for appliances acquired in
countries where we have no subsidiary to sell our products.
This will not affect warranties issued by any importers.
Environment and recycling
We would ask you to help protect the environment. After use,
dispose of the various materials in accordance with national
regulations.
KYOTO | R407C
This device is filled with refrigerant R407C.
Refrigerant R407C is a CFC greenhouse gas mentioned in the Kyoto
protocol with a global greenhouse potential (GWP) = 1653.
Never release refrigerant R407C to atmosphere.
www.stiebel-eltron.com
WPL 10 | 27
Deutschland
STIEBEL ELTRON GmbH & Co. KG
Dr.-Stiebel-Straße 33 | 37603 Holzminden
Tel. 05531 702-0 | Fax 05531 702-480
info@stiebel-eltron.de
www.stiebel-eltron.de
Verkauf
Tel. 05531 702-110 | Fax 05531 702-95108 | info-center@stiebel-eltron.de
Kundendienst
Tel. 05531 702-111 | Fax 05531 702-95890 | kundendienst@stiebel-eltron.de
Ersatzteilverkauf Tel. 05531 702-120 | Fax 05531 702-95335 | ersatzteile@stiebel-eltron.de
Australia
STIEBEL ELTRON Australia Pty. Ltd.
6 Prohasky Street | Port Melbourne VIC 3207
Tel. 03 9645-1833 | Fax 03 9645-4366
info@stiebel.com.au
www.stiebel.com.au
Austria
STIEBEL ELTRON Ges.m.b.H.
Eferdinger Str. 73 | 4600 Wels
Tel. 07242 47367-0 | Fax 07242 47367-42
info@stiebel-eltron.at
www.stiebel-eltron.at
Belgium
STIEBEL ELTRON bvba/sprl
't Hofveld 6 - D1 | 1702 Groot-Bijgaarden
Tel. 02 42322-22 | Fax 02 42322-12
info@stiebel-eltron.be
www.stiebel-eltron.be
China
STIEBEL ELTRON (Guangzhou) Electric
Appliance Co., Ltd.
Rm 102, F1, Yingbin-Yihao Mansion, No. 1
Yingbin Road
Panyu District | 511431 Guangzhou
Tel. 020 39162209 | Fax 020 39162203
info@stiebeleltron.cn
www.stiebeleltron.cn
Czech Republic
STIEBEL ELTRON spol. s r.o.
K Hájům 946 | 155 00 Praha 5 - Stodůlky
Tel. 251116-111 | Fax 235512-122
info@stiebel-eltron.cz
www.stiebel-eltron.cz
Finland
STIEBEL ELTRON OY
Kapinakuja 1 | 04600 Mäntsälä
Tel. 020 720-9988
info@stiebel-eltron.fi
www.stiebel-eltron.fi
France
STIEBEL ELTRON SAS
7-9, rue des Selliers
B.P 85107 | 57073 Metz-Cédex 3
Tel. 0387 7438-88 | Fax 0387 7468-26
info@stiebel-eltron.fr
www.stiebel-eltron.fr
Hungary
STIEBEL ELTRON Kft.
Gyár u. 2 | 2040 Budaörs
Tel. 01 250-6055 | Fax 01 368-8097
info@stiebel-eltron.hu
www.stiebel-eltron.hu
Japan
NIHON STIEBEL Co. Ltd.
Kowa Kawasaki Nishiguchi Building 8F
66-2 Horikawa-Cho
Saiwai-Ku | 212-0013 Kawasaki
Tel. 044 540-3200 | Fax 044 540-3210
info@nihonstiebel.co.jp
www.nihonstiebel.co.jp
Netherlands
STIEBEL ELTRON Nederland B.V.
Daviottenweg 36 | 5222 BH 's-Hertogenbosch
Tel. 073 623-0000 | Fax 073 623-1141
info@stiebel-eltron.nl
www.stiebel-eltron.nl
Poland
STIEBEL ELTRON Polska Sp. z O.O.
ul. Działkowa 2 | 02-234 Warszawa
Tel. 022 60920-30 | Fax 022 60920-29
biuro@stiebel-eltron.pl
www.stiebel-eltron.pl
Russia
STIEBEL ELTRON LLC RUSSIA
Urzhumskaya street 4,
building 2 | 129343 Moscow
Tel. 0495 7753889 | Fax 0495 7753887
info@stiebel-eltron.ru
www.stiebel-eltron.ru
A 269375-38794-9044
B 269371-38794-9044
4<AMHCMN=gjdhfj>
Irrtum und technische Änderungen vorbehalten! | Subject to errors and technical changes! | Sous réserve
d‘erreurs et de modifications techniques! | Onder voorbehoud van vergissingen en technische wijzigingen! |
Salvo error o modificación técnica! | Excepto erro ou alteração técnica | Zastrzeżone zmiany techniczne i
ewentualne błędy | Omyly a technické změny jsou vyhrazeny! | A muszaki változtatások és tévedések jogát
fenntartjuk! | Отсутствие ошибок не гарантируется. Возможны технические изменения. | Chyby a
technické zmeny sú vyhradené!
Stand 9046
Slovakia
TATRAMAT - ohrievače vody s.r.o.
Hlavná 1 | 058 01 Poprad
Tel. 052 7127-125 | Fax 052 7127-148
info@stiebel-eltron.sk
www.stiebel-eltron.sk
Switzerland
STIEBEL ELTRON AG
Industrie West
Gass 8 | 5242 Lupfig
Tel. 056 4640-500 | Fax 056 4640-501
info@stiebel-eltron.ch
www.stiebel-eltron.ch
Thailand
STIEBEL ELTRON Asia Ltd.
469 Moo 2 Tambol Klong-Jik
Amphur Bangpa-In | 13160 Ayutthaya
Tel. 035 220088 | Fax 035 221188
info@stiebeleltronasia.com
www.stiebeleltronasia.com
United Kingdom and Ireland
STIEBEL ELTRON UK Ltd.
Unit 12 Stadium Court
Stadium Road | CH62 3RP Bromborough
Tel. 0151 346-2300 | Fax 0151 334-2913
info@stiebel-eltron.co.uk
www.stiebel-eltron.co.uk
United States of America
STIEBEL ELTRON, Inc.
17 West Street | 01088 West Hatfield MA
Tel. 0413 247-3380 | Fax 0413 247-3369
info@stiebel-eltron-usa.com
www.stiebel-eltron-usa.com
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