Fisher & Paykel | EB24DSXB1 | User guide | Fisher & Paykel EB24DSXB1 User Guide

Fisher & Paykel EB24DSXB1 User Guide
AUTOMATIC BEAN TO CUP
COFFEE MACHINE
EB24 model
USER GUIDE
US CA
CONTENTS
Appliance parts
2
Safety and warnings
4
First use
7
Menu settings
11
Making coffee
15
Making cappuccinos and milk-based coffees
19
Delivering hot water
22
Steam delivery
23
24
Customizing beverages
Memorizing your personal profile
25
Cleaning
26
Descale
32
Water softener filter
35
Displayed messages
37
Troubleshooting
42
Warranty and service
44
IMPORTANT!
SAVE THESE INSTRUCTIONS
The models shown in this user guide may
not be available in all markets and are
subject to change at any time. For current
details about model and specification
availability in your country, please go to
our website fisherpaykel.com or contact
your local Fisher & Paykel dealer.
Registration
Register your product with us so we can
provide you with the best service possible.
To register your product visit our website:
fisherpaykel.com
1
APPLIANCE PARTS
Beans container lid
Beans container
Ground coffee funnel
Interior lighting
Control panel
Grinding adjustment dial
On/Off/
stand-by button
Infuser
Spouts
Cup
light
Hot water/steam
connection nozzle
Coffee guide
Service door
Cup tray
Coffee grounds container
Drip tray
2
APPLIANCE PARTS
Measure
compartment
Power cord
Power plug
Main switch
Water tank
Tray for objects
ACCESSORIES
Ground coffee
measure
‘Total Hardness
Test’ indicator
paper
Milk container
Lid with milk frother
Frothed milk spout
(adjustable)
Water softener
filter (some
models only)
Milk intake tube
Froth
adjustment
and clean dial
Lid release
buttons
Steam wand
Milk container
Descaler
Thermal casing
Cleaning brush
Connection
nozzle cover
3
SAFETY AND WARNINGS
IMPORTANT SAFETY INSTRUCTIONS
Your safety is important to us. Keep the following instructions in mind when you are using
your coffee maker.
Read all instructions before installation or use of the coffee system.
Please read these instructions carefully to prevent accidents and machine damage.
This appliance is for household use only, to prepare espresso, cappuccino and coffee. Do
not use the appliance other than for its intended use. Any other use could be dangerous.
The manufacturer cannot be held responsible for damage caused by improper use of the
appliance.
WARNING!
Cut Hazard
Take care – some edges are sharp.
Failure to use caution could result in injury or cuts.
WARNING!
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4
The coffee system must be maintained daily to prevent the growth of harmful bacteria
and mold. Please read the Cleaning section of the booklet.
Important! Do not look directly or with an optical instrument into the lighting.
Danger of burns! Risk of burns when dispensing hot beverages, they are extremely
hot.
Persons which lack physical, sensory or mental abilities or experience with the
machine should not use it without supervision or instruction by a responsible person.
Close supervision is necessary when any appliance is used by or near children.
Do not touch hot surfaces. Use handles or knobs.
To avoid injuries allow the coffee system to cool before cleaning or putting on and
taking off parts. Turn the machine off at the main switch when not in use and before
cleaning.
Only fill the water tank with cold, fresh tap water. Warm or hot water, or any other
liquids may damage the machine.
The water should be changed daily to prevent bacteria or mold growth.
Do not use mineral water. Mineral water leads to heavy calcium buildup in the machine
that can damage the unit.
Do not fill anything but coffee beans into the beans container. Do not fill ground
coffee in the beans container, it will damage the grinding unit.
Sugar can damage the appliance! Caramelized or otherwise pre-treated coffee beans
or other sugar containing beverages must not be put in the machine.
Never place a cup with an alcohol-coffee mixture underneath the coffee dispenser.
Plastic parts of the unit could catch fire!
The hot water and steam dispensed could cause scalding. These functions must be
used carefully. Never hold any parts of the body under the steam nozzle or the hot
water dispenser. The machine must never be used to clean objects.
Never use a steam cleaner to clean the appliance. Pressurized steam could damage
electrical components and cause a short circuit.
The appliances must be descaled regularly with the supplied descaling tablets. In
areas with very hard water the machine may need to be descaled more often. The
manufacturer cannot be held responsible for damages resulting from insufficient
SAFETY AND WARNINGS
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descaling.
Only use the descaling tablets. Take care to use the correct mixture of water and
descaler, otherwise it may cause damage.
Never make coffee, hot water or steam when the appliance is extracted. Always make
sure the appliance is inactive before extracting it. Failure to observe this precaution
could lead to damage to the appliance! The only exception is adjusting the coffee
mill which must be done with the machine out (see the section “Adjusting the coffee
mill”).
Do not place on or near a hot gas or electric burner, or in a heated oven.
Do not operate any appliance with a damaged cord or plug or after the appliance
malfunctions, or has been damaged in any manner. Return appliance to the nearest
authorized service facility for examination, repair or adjustment.
Do not use appliance for other than intended use.
To reduce the risk of fire, do not mount unit over or near any portion of a heating or
cooking appliance.
To reduce the risk of electric shock, do not mount over a sink.
SAVE THESE INSTRUCTIONS
5
FIRST USE
Checking the appliance
After removing the packaging, make sure the product is complete. If the appliance
is damaged, contact customer support.
Note: that coffee has been used to factory test the appliance, so it is possible that
there may be traces of coffee in the mill.
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You should Customize water hardness as soon as possible following the instructions
in section ‘Setting water hardness’.
1 Connect the appliance to the mains
2 Make sure the main switch on the side
electricity supply.
of the appliance is pressed down.
or
until the flag corresponding to the
required language appears on the
display, then press the flag.
3 To select language press
Display
Selected
strength
Appliance
settings menu
Selected
size
Strength
selection
Size
selection
00:00
My menu to
customize the
beverages settings
Customisable
profiles
Clock
STRENGTH
PROFILE 1
SIZE
Scroll arrow
Scroll arrow
ESPRESSO
COFFEE
CAPPUCCINO
LATTE
MACCHIATO
Beverage selection
7
FIRST USE
Follow the instructions indicated on the appliance display:
1 FILL TANK WITH
2 Open the lid.
FRESH WATER:
remove the water tank.
4 Close the lid and put
the tank back in the
appliance.
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8
3 Fill with fresh water to the
MAX line (marked on the
inside of the tank).
5 INSERT WATER SPOUT:
Check that the steam
wand is inserted on the
connection nozzle.
6 Place a container
underneath the spouts.
7 WATER CIRCUIT EMPTY
PRESS OK TO START
FILLING PROCESS.
the appliance
8 Press
will deliver water from the
spout and then turn off.
Note:
When using the appliance for the first time, you will need to make four to five coffees,
before the appliance starts to deliver a consistent level of beverage quality.
When using the appliance for the first time, the water circuit is empty and the appliance
could be noisy. This level of noise will reduce as the circuit fills.
When making the first four to five coffees it is normal to hear the sound of boiling water.
Following this, the noise will reduce.
To improve the performance of your appliance, we recommend installing a water
softener filter. If your model is not provided with a filter, you can request one from
Customer Care.
FIRST USE
Turning the appliance on
IMPORTANT!
During rinsing, a little hot water comes out of the coffee spouts and is collected
in the drip tray underneath. During this cycle, keep hands clear of the spout to avoid
contact with the water.
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Note:
Before turning the appliance on, make
sure the main switch is pressed.
Each time the appliance is turned on,
it performs an automatic preheat and
rinse cycle which cannot be interrupted.
The appliance is ready for use only after
completion of this cycle.
1 To turn the appliance on, press
.
The message HEATING UP UNDERWAY
PLEASE WAIT will appear on the display.
2 When heating is complete, the message
changes to: RINSING UNDERWAY, HOT
WATER FROM SPOUTS. As well as
heating the boiler, this also heats the
internal circuits by circulating hot water.
3 The appliance is ready to use when the
home screen appears on the display.
Turning the appliance off
Whenever the coffee maker is turned off after being used, it performs an automatic
rinse cycle.
IMPORTANT!
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During rinsing, a little hot water flows from the coffee spouts. Keep hands clear
of the spout to avoid contact with the water.
Never press the main switch while the appliance is on or in stand-by mode.
1 To turn the appliance off, press .
2 The message TURNING OFF, PLEASE
WAIT will appear on the display.
The appliance will perform a rinse cycle
and then go into stand-by mode.
3 Press the main switch at the side of
the appliance.
4 To ensure that cleaning message prompts
appear on the display as scheduled, we
recommend leaving the coffee maker in
stand-by mode. If you will not be using
the coffee maker for an extended period,
turn the appliance off by pressing the
main switch.
9
FIRST USE
Measuring and setting water hardness
How frequently the appliance alerts you that a descale is required, is determined by
the level of water hardness. The appliance has a default water hardness setting of 4.
However, to ensure the continued high performance of your coffee maker, it is important
to measure the water hardness before the first use.
Measuring water hardness
1 Remove the ‘total hardness test’ indicator paper from its pack.
2 Immerse the paper completely in a glass of water for one second.
3 Remove the paper and shake lightly. After about a minute, a number of red squares
form, which indicates the hardness of the water. Use this result to set the level of water
hardness on the coffee maker. Each square corresponds to one level.
Soft water – level 1
Slightly hard water – level 2
Hard water – level 3
Very hard water – level 4
Setting water hardness
.
1 Press
or
until WATER HARDNESS appears on the display.
2 Press
3 To change the level selected, press WATER HARDNESS until the required level
of water hardness is displayed.
(Level 1 = soft water; Level 4 = very hard water).
4 Press BACK.
The coffee maker is now programmed with the new water hardness setting.
10
MENU SETTINGS
Rinsing
Use this function to deliver hot water from the coffee spouts and steam wand,
to clean and heat the appliance’s internal circuit. Place a container under the coffee
and hot water spouts.
IMPORTANT!
Do not leave the appliance unattended
while hot water is being delivered.
1 Press
2 Press
.
or
until RINSING appears
on the display.
to start rinsing.
3 Press
1 After a few seconds, hot water is delivered first from the coffee spouts, then
from the steam wand (if inserted). RINSING UNDERWAY, HOT WATER FROM SPOUTS
appears on the display, along with a progress bar which fills gradually to indicate
the stage of completion.
2 The rinsing cycle will finish automatically. If you would like to cancel this function
press CANCEL.
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Note:
If the appliance is not used for more than four days, when switched on again, we
recommend performing three rinses before use.
After cleaning, it is normal for the grounds container to contain water.
Drinks settings
This allows you to view the current drinks settings for each profile. By using this
function, you can reset drinks settings to the default value. To customize the drinks
settings to your personal preference, see the ‘customizing drinks’ section.
1 Check that the profile you want to change the drinks settings for is active.
.
The current active profile is displayed on the home screen. Press
or
until DRINKS SETTINGS appears on the display. To change the drink
press NEXT.
Press
. The values for the first drink appear on the display.
The settings for each drink are displayed on vertical bars. The default value is indicated
by a circle symbol at the side of the bar, while the current value is highlighted by the
solid part of the vertical bar.
To go back to the settings menu, press BACK. To scroll and display more drinks,
press NEXT.
To reset the default values for the drink displayed, press
.
Press
to confirm. Press BACK to go back.
DEFAULT VALUES SET will appear on the display. Press
. The drink has been reset
to the default value.
2 Press
3
4
5
6
7
8
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RESET
Note:
To change the drink settings in another profile, go back to the home screen, select the
required profile and repeat the steps.
To reset all the drinks in a profile to the default values, see the ‘Default Values’ section.
11
MENU SETTINGS
1
2
3
4
5
Set time
To adjust the time on the display:
Press
.
Press
or
until SET TIME appears on the display
Press
. The time setting panel will appear on the display.
Set the current time by pressing
or
.
To confirm, press
(to cancel, press BACK), then press BACK to go back to the
home screen.
Auto-start
You can set the auto-start time in order to have the appliance ready at a certain
time (eg in the morning) so that the appliance is ready to make coffee immediately.
Note: To enable this function, the time must already be set correctly.
To enable auto-start:
.
1 Press
or
until AUTO START appears on the display.
2 Press
3 Select the function by pressing AUTO START. The time setting panel appears
on the screen.
or
to set the time of day you require the coffee maker to
automatically turn on.
or
to disable or enable auto start.
5 Press
or to cancel and return to the settings menu press BACK.
6 To confirm, press
Press BACK again to return to the home screen.
4 Press
Note: If the auto-start function is enabled, and the mains switched is turned off,
this function will be reset.
Auto off (standby)
The auto-off function can be enabled so that the appliance turns off after a
set amount of time.
1
2
3
4
To programme Auto off:
Press
.
Press
or
until AUTO OFF appears on the display.
Press AUTO OFF until the required timeframe is displayed.
Press BACK to go back to the home screen. The function is enabled and the
appliance will turn-off after the timeframe that has been selected.
Energy saving
Use this function to enable or disable energy saving. When enabled, the function
reduces energy consumption.
1
2
3
4
12
To disable or enable ‘Energy Saving’:
Press
.
Press
or
until ENERGY SAVING appears on the display.
Press
or
to disable or enable energy saving.
Press BACK.
If enabled, the corresponding symbol appears on the display alongside the time
to indicate that the function has been enabled.
MENU SETTINGS
Coffee temperature
To modify the temperature of the water used to make the coffee:
1 Press
2 Press
.
or
until SET COFFEE TEMPERATURE appears on the display
along with the current selected temperature of: low, medium, high or maximum.
3 Press SET COFFEE TEMPERATURE until the required temperature is displayed.
Note: A different temperature can be set for each profile (see section ‘Memorising
your personal profile’).
1
2
3
4
Selecting the language
To change the language of the display:
Press
.
Press
or
until SET LANGUAGE appears on the display.
Press SET LANGUAGE. Press
or
to display the flag corresponding to the
required language. Confirm your selection by pressing the required flag.
Press BACK to go back to the home screen.
Beep
This enables or disables the beep emitted by the machine each time an icon
is pressed or an accessory is inserted/removed.
1
2
3
4
To disable or enable beeping:
Press
.
Press
or
until BEEP SOUND appears on the display.
Press
or
to disable or enable the beeping.
Press BACK.
Cup light
This function enables or disables the cup lights. The lights come on each
time coffee drinks or hot milk is delivered and during each rinse cycle.
The lights turn off after a few seconds.
To disable or enable this function, proceed as follows:
.
or
until LIGHTS appears on the display.
or
to disable or enable the cup lights.
1 Press
2 Press
3 Press
Note: The interior lighting comes on when the appliance is turned on.
Emptying the circuit
We recommend emptying the water circuit if the appliance is to be left idle for
a long period of time, or before taking it to customer support for a service or repair:
1
2
3
4
Press
.
Press
or
until WATER CIRCUIT EMPTYING appears on the display.
Press
.
EMPTY GROUNDS CONTAINER AND DRIP TRAY: extract and empty the grounds
container and drip tray. Press NEXT.
13
MENU SETTINGS
5 INSERT GROUNDS CONTAINER AND DRIP TRAY: insert the drip tray complete
with grounds container
6 PLACE 2L CONTAINER UNDER SPOUTS, PRESS OK TO START: position a container
under the coffee spouts and hot water spout. Press
.
7 RINSING UNDERWAY, PLEASE WAIT: the appliance performs a rinse cycle from the
coffee spouts. Do not leave the appliance unattended while hot water is being delivered.
8 EMPTY WATER TANK: extract the tank and empty it completely, then press.
9 (If the filter is installed) REMOVE WATER SOFTENER FILTER: remove the filter from
the tank. Press NEXT.
!0 INSERT WATER TANK, PRESS OK TO CONTINUE: insert the water tank and press
!1 WATER CIRC. EMPTYING UNDERWAY: wait for the appliance to empty the circuit.
.
As the water circuit empties, the appliance could become noisy. This is part of normal
operation. Do not leave the appliance unattended while hot water is being delivered.
!2 EMPTY DRIP TRAY: remove, empty and reposition the drip tray, then press NEXT.
!3 EMPTYING COMPLETE: press .
Note: When turned on again, the appliance asks for the circuit to be filled.
!4 WATER CIRCUIT EMPTY PRESS OK TO START FILLING PROCESS. Place a container
under the spouts.
the appliance will deliver water from the spout and then turn off.
!5 Press
Default values
This resets all menu settings and programmed quantities back to the default settings
(with the exception of the language which remains as set).
1
2
3
4
5
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1
2
3
4
14
To reset the default values:
Press
.
Press
or
until DEFAULT VALUES appears on the display. Press
.
Press RESET ALL to reset all of the user profiles or alternatively select an individual profile.
RESET DEFAULT VALUES: press
to confirm or BACK to cancel.
DEFAULT VALUES RESET: Press
or BACK to go back to the home screen.
Statistics
This function displays statistics relating to the appliance, including:
The number of drinks that have been prepared.
Amount of water that has been delivered.
Total descales performed.
Container cleans performed.
Number of water filters used.
To display the statistics, relating to the appliance:
Press
.
Press
or
until STATISTICS appears on the display.
Press
to view all the available statistics by pressing
Press BACK to go back to the main screen.
or
.
MAKING COFFEE
Selecting the strength of coffee
Select the required strength by pressing STRENGTH
:
STRENGTH
Very Light
Light
Medium
Strong
Extra Strong
Customized strength – if programmed
Pre-ground coffee
After delivering the drink, the strength setting is reset to the
value.
Selecting the coffee size
Select the required size of coffee delivered by pressing SIZE
from the display.
SIZE
Small
Medium
Large
Extra Large
Customized size – if programmed
After delivering the drink, the size setting is reset to the
value.
15
MAKING COFFEE
Using coffee beans
IMPORTANT!
Do not use green, caramelised or candied coffee beans as they could stick to the
coffee mill and make it unusable.
1 Fill the beans container with
coffee beans.
2 Place a cup under the coffee spouts.
3 Lower the spouts as near as possible to
the cup. This makes for a creamier coffee.
Selecting a drink from the menu
or
until your chosen drink is displayed then select the drink:
●
Espresso
●
Double Espresso
●
Coffee
●
Long Black
●
Americano
2 Preparation begins. An image of the selected drink appears on the display, together
with a progress bar which gradually fills to indicate the stage of completion.
1 Press
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16
Note:
You can prepare two cups of espresso coffee at the same time by pressing 2X
during
preparation of one espresso (the image is displayed for a few seconds at the
start of preparation).
While the machine is making coffee, delivery can be cancelled at any moment
by pressing CANCEL.
As soon as delivery has ended, to increase the size of coffee in the cup, just press EXTRA.
When desired size is reached, press CANCEL.
Note:
Various alarm messages could be displayed while using the appliance (FILL TANK,
EMPTY GROUNDS CONTAINER, etc.). The actions to take are explained in section
‘Displayed messages’.
If the coffee is delivered a drop at a time, too weak and not creamy enough or
too cold, read the tips in sections ‘Adjusting the coffee mill’ and ‘Troubleshooting’.
Preparation of each coffee can be customized (see sections ‘Customizing the beverages’
and ‘Memorizing your personal profile’).
If ‘Energy Saving’ mode is active, you may have to wait a few seconds before the
first coffee is delivered.
MAKING COFFEE
Making coffee using pre-ground coffee
IMPORTANT!
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Never add pre-ground coffee when the machine is off or the grounds could spread
through the inside of the appliance which may cause damage.
Never use more than one level measure or it could dirty the inside of the coffee maker
or block the funnel.
Note: If you use pre-ground coffee, you can only make one cup of coffee at a time.
1 Press STRENGTH
repeatedly until
appears on the display.
2 Open the lid.
3 Make sure the funnel is not blocked,
then add one level measure of
pre-ground coffee.
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4 Place a cup under the coffee spouts.
5 Then select your required coffee
(ESPRESSO, COFFEE, LONG) from
the display.
6 Preparation begins. An image
of the selected drink appears on
the display, together with a progress
bar which gradually fills to indicate
the stage of completion.
Note:
While the machine is making coffee, delivery can be cancelled at any moment
by pressing CANCEL.
As soon as delivery has ended, to increase the size of coffee in the cup, press EXTRA.
When the preferred size is reached, press CANCEL.
17
MAKING COFFEE
Making long coffee
IMPORTANT!
Halfway through preparation, the message ADD PRE-GROUND COFFEE,
MAXIMUM ONE MEASURE will be displayed. Add one level measure of
pre-ground coffee and press
.
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Tips for a hotter coffee
If you prefer a hotter coffee, you should:
Perform a rinse cycle by selecting the RINSING function in the settings menu.
Warm the cups with hot water using the hot water function
(see section ‘Delivering hot water’).
Increase the coffee temperature in the settings menu
(see section ‘Coffee temperature’).
Adjusting the coffee mill
The coffee mill is set by default to prepare coffee correctly and should not require
adjusting initially.
However, if after making the first few drinks you find that the coffee is either too
weak, not creamy enough or delivery is too slow (a drop at a time), this can be
corrected by adjusting the grinding adjustment dial.
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Note:
The grinding adjustment dial must only be turned when the coffee mill is
in operation during the initial phase of coffee preparation.
If the coffee is delivered too slowly or not at all, turn one click clockwise towards 7.
For fuller bodied creamier coffee, turn one click counter clockwise towards 1
(do not turn more than one click at a time otherwise the coffee could be
delivered at a drop at a time).
These adjustments will only be evident after at least two cups of coffee have
been delivered. If this adjustment does not obtain the desired result, turn the
dial another click.
MAKING CAPPUCCINOS AND MILK-BASED COFFEES
Note: To avoid milk with poor froth or large bubbles, always clean the milk container lid
and hot water connection nozzle as described in sections ‘Cleaning the milk container’
and ‘Cleaning the steam wand connection nozzle’.
Filling and attaching the milk container
1 Remove the lid.
2 Fill the milk container with a sufficient quantity
of milk, not exceeding the MAX level marked
on the container. Each mark on the side of the
container corresponds to about 3.38 fl. oz. of milk.
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●
Note:
For a denser and more even froth, use refrigeratored milk at about 41°F (5°C) temperature.
If ‘Energy Saving’ mode is enabled, you may have to wait a few seconds before the
drink is delivered.
3 Make sure the milk intake tube is
correctly inserted in the bottom
of the milk container lid.
6 Attach the milk container to the
connection nozzle and push as
far as it will go. The appliance
will beep (if the beep function
is enabled).
4 Place the lid back on the milk container.
5 Remove the steam wand.
7 Place a cup under the coffee spouts and
milk spout. The length of the milk spout is
adjustable. To move it closer to the cup,
pull it downwards.
19
MAKING CAPPUCCINOS AND MILK-BASED COFFEES
Adjusting the amount of froth
Turn the froth adjustment dial on the milk container lid to adjust the amount
of froth delivered while making milk-based coffees. Follow the recommendations
in the table below:
DIAL POSITION
FROTH
RECOMMENDED FOR
None
Latte / Hot milk
Minimum
Latte or Macchiato
Maximum
Cappuccino
Making cappuccinos and milk-based coffees automatically
1 Fill the milk container and attach it as described above.
2 Select the required beverage from the display:
Cappuccino
Latte
●
Flat white
●
Latte macchiato
●
Espresso macchiato
●
Hot milk
3 A message on the display instructs you to turn the froth adjustment dial according
to the froth required by the original recipe. Turn the dial on the milk container lid
and confirm the selection by pressing
.
4 After a few seconds, preparation begins automatically and an image of the selected
drink appears on the display, together with a progress bar which gradually fills to
indicate the stage of completion.
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●
●
●
●
20
General controls
BACK: will cancel preparation completely and go back to the home screen.
CANCEL: will cancel milk or coffee delivery and move on to the next delivery stage
(if applicable) to complete the beverage.
EXTRA will increase the size of coffee in the cup. This option is available at the end
of the delivery.
Preparation of each coffee can be customized (see sections ‘Customizing the beverages’
and ‘Memorising your personal profile’).
Do not leave the milk container out of the refrigerator for long periods.
41°F (5°C) is the ideal milk temperature. The warmer the milk the poorer the quality
of froth produced.
MAKING CAPPUCCINOS AND MILK-BASED COFFEES
Cleaning the milk container after use
IMPORTANT!
When cleaning the internal tubes of the milk container, a little hot water and steam
may leak out of the frothed milk spout. Take care to avoid burns from hot splashes
of water.
Each time you use a milk function, TURN DIAL TO <CLEAN> POSITION TO START
CLEANING appears on the display and the milk frother lid must be cleaned:
1 Leave the milk container in the machine (you do not need to empty it).
2 Place a cup or other container under
the frothed milk spout.
4 PLACE A RECIPIENT UNDER MILK
SPOUT appears on the display
together with a bar which gradually
fills to indicate the stage of completion.
Cleaning stops automatically.
6 Turn the dial back to one of the
froth selections.
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●
●
●
3 Turn the froth adjustment dial
to CLEAN, CLEANING
MILK CONTAINER UNDERWAY
appears on display.
5 Remove the milk container and
clean the steam connection nozzle
with a sponge.
Note:
When making a number of cappuccinos or milk based coffees, clean the milk
container after you have prepared the last beverage only. To proceed with making
the next beverages, when the CLEAN message is displayed, press BACK.
If you do not clean the milk container,
appears on the display to remind you
that it needs cleaning.
The milk container can be kept in the refrigerator.
In some cases, before cleaning you must wait for the appliance to heat up.
21
DELIVERING HOT WATER
IMPORTANT!
Do not leave the appliance unattended while hot water is being delivered.
1 Make sure the steam wand is attached correctly to the hot water/steam
connection nozzle.
2 Place a container under the spout (as close as possible to avoid splashes).
3 Select HOT WATER The appliance delivers hot water and a progress bar appears
on the display and fills gradually to indicate the stage of completion.
The delivery of hot water stops automatically.
To cancel hot water delivery press CANCEL.
●
●
22
Note:
If ‘Energy Saving’ mode is enabled, you may have to wait a few seconds before
hot water is delivered.
Preparation of hot water can be customized (see sections ‘Customizing the
beverages’ and ‘Memorizing your personal profile’).
STEAM DELIVERY
IMPORTANT!
●
●
Do not leave the appliance unattended while steam is being delivered.
Always stop steam delivery before extracting the container filled with liquid
to avoid burns from splashes.
1 Make sure the steam wand is attached correctly to the hot water/steam connection nozzle.
2 Fill a container with water to be heated or milk to be frothed and immerse the spout
in the liquid.
3 Select STEAM from the display. After a few seconds, steam to heat the liquid is
delivered from the steam wand.
4 When the desired temperature or level of froth is reached, end steam delivery by
pressing CANCEL.
Note: If ‘Energy saving’ is enabled, you may have to wait a few seconds before steam
is delivered.
●
●
●
●
Tips for using steam to froth milk
When choosing the size of the container, bear in mind that the liquid doubles or
triples in volume.
For a richer denser froth, use skim or light milk at refrigerator temperature (about 41°F
(5°C)).
For a creamier froth, rotate the container with slow movements in an upward direction.
To avoid milk with poor froth or large bubbles, always clean the spout as described
in the following section.
Cleaning the steam wand and after use
Always clean the steam wand after use to avoid the build-up of milk residues and
prevent it from clogging.
1 Place a container under
the steam wand and deliver
a little water (see section
‘Delivering hot water’).
Stop delivery of hot water
by pressing CANCEL.
2 Wait a few minutesfor the spout
to cool down, then extract.
3 Hold the spout with one hand
and with the other, turn the
end of the spout and pull it
downwards.
4 Also remove
the steam
connection
nozzle by
pulling it
downwards.
5 Check the hole in the connection nozzle is not blocked. If necessary, clean using
a toothpick.
6 Wash all parts of the spout thoroughly with a sponge and warm water.
7 Insert the connection nozzle, then the end of the spout onto the steam wand by
pushing it upwards and turning it clockwise until it is attached.
23
CUSTOMIZING BEVERAGES
Drinks can be customized by altering the strength and size of coffee delivered.
IMPORTANT
As part of customizing the settings, coffee and milk will be delivered.
So place a cup or container below the spouts.
1 Make sure the profile you want to customize is active. The current active profile
2
3
4
5
6
7
8
will be displayed on the home screen. To change the active profile, select the profile
on display, then select from one of the six profile icons you would like to make active.
This will allow you to modify the drink options for that profile.
You can select MY beverages for each of the six profiles.
From the home screen, press
.
To access the customizing screen, choose the beverage you want to customize.
The corresponding accessories must be inserted.
For beverages with coffee only CHOOSE COFFEE STRENGTH:
.
Select the required strength by pressing - or + and press
CUSTOMIZING COFFEE OR WATER QUANTITY, STOP TO SAVE:
Delivery begins and on the display a vertical bar indicates the amount of coffee
being delivered. The circle symbol alongside the bar indicates the current setting.
When the amount reaches the minimum quantity you can set, CANCEL is displayed.
When the desired quantity in the cup is reached, press CANCEL.
SAVE NEW SETTINGS?: Press YES or NO.
The appliance confirms if the values have been saved or not. Press
●
●
●
.
Note:
Cappuccino and milk-based coffees: the coffee strength is saved first, followed
by the size of first milk, then coffee.
HOT WATER: When the appliance delivers hot water. Press CANCEL to save the
required size.
Press BACK to exit. The values will not be saved.
Beverage size
BEVERAGE
Espresso
24
STANDARD
PROGRAMMABLE
fl oz (ml)
fl oz (ml)
1.35 (40)
0.68 – 2.71 (20 – 80)
Long
5.41 (160)
3.89 – 8.45 (115 – 250)
Coffee
6.07 (180)
3.38 – 8.12 (100 – 240)
Double espresso
4.06 (120)
2.71 – 6.09 (80 – 180)
Hot water
8.45 (250)
0.68 – 14.20 (20 – 420)
MEMORIZING YOUR PERSONAL PROFILE
The appliance allows you to memorize six different profiles, each associated with
a different icon.
The customized MY beverages strength and size values are saved in each profile
’). The order in which all the beverages
(see section ‘Customizing the beverages
are displayed is based on the frequency of selection.
To select or enter a profile, press on the profile currently in use
,
press
or
until the required profile is displayed, then press on the profile.
Note: GUEST profile: select this profile to deliver beverages with the default settings.
The
function is not active.
25
CLEANING
●
●
●
●
●
●
●
●
●
●
Cleaning the appliance
The following parts of the appliance must be cleaned regularly (refer to page 2):
The appliance’s internal circuit.
Coffee grounds container.
Drip tray.
Water tank.
Coffee spouts.
Pre-ground coffee funnel.
Infuser, accessible after opening the infuser door.
Milk container.
Hot water/steam connection nozzle.
Control panel.
IMPORTANT!
●
●
●
Do not use solvents, abrasive detergents or alcohol to clean the coffee maker.
You need not use chemical products to clean the machine.
None of the components of the appliance can be washed in a dishwasher with the
exception of the milk container.
Do not use metal objects to remove coffee deposits as they could scratch metal or
plastic surfaces.
Cleaning the machine’s internal circuit
If the appliance is not used for more than three to four days, before using
it again, we strongly recommend switching it on and:
1 Performing two to three rinse cycles by selecting the ‘Rinse’ function
(see ‘Rinsing’ section).
2 Delivering hot water for a few seconds (see ‘Delivering hot water’ section).
Note: After cleaning, it is normal for the grounds container to contain water.
Cleaning the coffee grounds container
When EMPTY GROUNDS CONTAINER appears on the display, the grounds container
must be emptied and cleaned. The appliance cannot be used to again until you
have cleaned the grounds container. Even if the container is not full, the empty grounds
container message is displayed 72 hours after the first coffee has been prepared.
For the 72 hours to be calculated correctly, avoid turning the appliance off from the
mains switch if it is not necessary.
26
CLEANING
To clean (with the appliance on):
1 Open the bottom door.
2 Remove the drip tray, empty
and clean.
3 Empty the grounds container
and clean thoroughly to remove
all residues left on the bottom.
This can be done using the
spatula or the brush provided.
IMPORTANT!
When removing the drip tray, the grounds container must be emptied, even
if it contains few grounds. If this is not done, when you make the next coffees,
the grounds container may fill up more than expected and clog the machine.
Cleaning the drip tray
IMPORTANT!
1 Remove the drip tray and coffee
grounds container.
2 Empty the drip tray and grounds
container and wash them.
3 Re-insert the drip tray and grounds
container back into the appliance.
●
●
The drip tray is fitted with a level
indicator (red) showing the level
of water it contains.
Before the indicator protrudes from
the cup tray, the drip tray must be
emptied and cleaned, otherwise the
water may overflow the edge and
damage the appliance, the surface
it rests on or the surrounding area.
27
CLEANING
Cleaning the inside of the coffee maker
IMPORTANT!
Before cleaning internal parts, the appliance must be turned off (see section
‘Turning the appliance off’) and unplugged from the mains power supply.
Never immerse the the appliance in water.
1 Check regularly (about once a month) that
the inside of the appliance (accessible after
removing the drip tray is not dirty.
2 If necessary, remove coffee deposits with
the brush supplied and a sponge.
Remove all the residues with a vacuum cleaner.
Cleaning the water tank
1 Clean the water tank regularly (about once a month)
and whenever you replace the water softener filter (if
provided) with a damp cloth and little dishwashing
liquid. Rinse thoroughly before filling the tank and
putting it back in the appliance.
2 Remove the filter (if present) and rinse with
running water.
3 Replace the filter (if provided), fill the tank with fresh
water and place the tank back into the appliance.
4 For models with water softener filter only:
Deliver about 3 fl. oz. of hot water to reactivate the filter.
Cleaning the coffee spouts
1 Clean the coffee spouts regularly
with a sponge or cloth.
2 Check that the holes in the coffee spouts
are not blocked. If necessary, remove
coffee deposits with a toothpick.
Cleaning the pre-ground coffee funnel
Check regularly (about once a month) that the pre-ground coffee funnel is not blocked.
If necessary, remove coffee deposits with the brush supplied.
28
CLEANING
Cleaning the infuser
The infuser must be cleaned at least once a month.
IMPORTANT!
The infuser must not be removed when the appliance is on. Do not use force
to remove the infuser.
1 Make sure the machine is correctly turned off (see Turning off).
2 Open the service door.
3 Remove the drip tray and waste
coffee container.
4 Press the two coloured release
buttons inwards and at the same
time pull the infuser outwards.
IMPORTANT!
Do not use dishwashing liquid to clean the infuser as it will remove the lubricant
inside the piston.
5 Soak the infuser in water for about five minutes, then rinse.
6 After cleaning, replace the
infuser by sliding it onto the
internal support and pin at
the bottom, then push the
PUSH symbol fully in until it
clicks into place.
Note: If you encounter
difficulty inserting the
infuser, before inserting
it you must adapt it to
the right dimension by
pressing it forcefully
from the bottom and
top as shown.
7 Once inserted, make
sure the two coloured
release buttons have
snapped out.
8 Replace the drip tray
and waste coffee
container.
9 Close the service door.
29
CLEANING
Cleaning the milk container
Lid with milk frother
Frothed milk spout
(adjustable)
Frothed milk
intake tube
Froth adjustment
and clean dial
Lid release buttons
Milk container
Thermal casing
Each time the milk container needs to be re-filled, clean it as described below:
1 Lift and remove the lid.
2 Extract the milk container from the thermal casing, holding it by the two side grips.
IMPORTANT!
The thermal casing must not be filled with or immersed in water. Clean with a damp
cloth only.
3 Remove the milk spout and intake tube.
4 Turn the froth adjustment dial clockwise
to the INSERT position and pull off.
30
5 Wash all the components of the
frother thoroughly with hot water
and dishwashing liquid. All components
and the container are dishwasher safe.
Make sure there are no milk residues
on the hollow and groove under the
dial. If necessary, scrape the groove
with a toothpick.
CLEANING
6 Rinse inside the froth adjustment dial seat
and the milk frother connector hole.
7 Check that the intake tube and spout are
not clogged with milk residues.
8 Reposition the dial (lining up the arrow with
the word INSERT). Reinsert the spout and milk
intake tube.
9 Place the milk container in the thermal casing.
!0 Place the lid back on the milk container.
Cleaning the steam connection nozzle
Each time you re-fill the milk container, clean
the connection nozzle with a sponge to remove
milk residues from the gaskets.
31
DESCALE
IMPORTANT!
●
●
Read the instructions and the labelling on the descaler pack.
Only use descaler Authorized by the manufacturer. Using unsuitable descaler
and/or performing descaling incorrectly may result in faults not covered
by the manufacturer’s guarantee.
Descale the appliance when DESCALING NEEDED PRESS OK TO START (~45min)
appears on the display. To descale immediately, press
and follow the instructions
from point four.
To descale the appliance later, press BACK. The
symbol appears on the display
to remind you that the appliance needs descaling (the message appears each time
you turn the appliance on).
To access the descaling menu:
.
or
until
descale appears on the display.
to start the descaling cycle then follow the instructions on the display.
1 Press
2 Press
3 Press
A
B
B
A
4 REMOVE WATER SOFTENER FILTER:
remove the water tank, remove the
water softener filter (if present) and
empty the water tank. Press NEXT.
6 EMPTY GROUNDS CONTAINER AND
DRIP TRAY: remove, empty and replace
the drip tray and grounds container.
Press NEXT.
32
5 ADD DESCALER (LEVEL A) AND
WATER (UP TO LEVEL B): Pour the
descaler into the tank up to the level A
marked inside the tank, then add water
up to level B and put the water tank
back. Press NEXT.
7 PLACE 2L CONTAINER UNDER SPOUTS
PRESS
TO START DESCALING:
Place an empty suitably sized container
under the steam wand and coffee
spouts.
DESCALE
IMPORTANT!
Hot water containing chemicals flows out of the spout. Take care to avoid contact
with splashes of this solution.
8 Press
to confirm that you have added the descaling solution. DESCALING UNDERWAY,
PLEASE WAIT appears on the display. The descale programme starts and the descaler
liquid comes out of the steam and coffee spouts. A series of rinses and pauses is
performed automatically to remove all the scale residues inside the coffee maker.
After about 25 minutes, descaling stops:
9 RINSE AND FILL WATER TANK
UP TO MAX LEVEL: the appliance is
now ready to rinse with fresh water.
Empty the container used to collect
the descaler solution. Remove the
water tank, rinse under running water,
fill with fresh water up to the MAX level
and put back in the appliance.
!3 (If the filter is installed) INSERT
FILTER INTO ITS HOUSING.
Press NEXT and extract the water tank.
Replace the water softener
filter if removed previously.
!0 POSITION 2L CONTAINER OK TO
START RINSING: Place the container
used to collect the descaler solution
under the and steam spouts and press
.
!1 Hot water is delivered first from the
coffee spouts, then from the steam
spout and RINSING UNDERWAY,
PLEASE WAIT is displayed.
!2 When the water in the tank has run
out, empty the container used to
collect the rinsing water.
!4 RINSE AND FILL WATER TANK
UP TO MAX LEVEL: Fill the tank
up to the MAX level with fresh water.
33
DESCALE
!5 INSERT WATER TANK: Place the
water tank back in the appliance.
!6 POSITION 2L CONTAINER OK TO
START RINSING: Place the
container used to collect the
descaler solution empty under the
hot water/steam spout and press
.
!7 Hot water is delivered from the
steam spout and RINSING UNDERWAY
is displayed.
!8 EMPTY DRIP TRAY: At the end of rinsing, remove, empty and replace the drip tray
and grounds container. Press NEXT.
!9 DESCALE COMPLETE: press .
@0 FILL TANK WITH FRESH WATER: empty the container used to collect the rinse water,
remove the water tank and fill with fresh water up to the MAX level, then place the
water tank back in the appliance.
@1 Descaling is complete.
●
●
●
34
Note:
If the descaling cycle is not completed correctly. For example if there was a
power cut, we recommend repeating the cycle.
After descaling, it is normal for the grounds container to contain water. If the water
tank has not been filled to the MAX level, at the end of descaling, the appliance
requests a third rinse to guarantee that the descaler solution has been completely
eliminated from the machine’s internal circuits. Before starting the rinse cycle,
remember to empty the drip tray.
The appliance may request descaling cycles at very short intervals. This is due
to the appliance’s advanced control system and is part of normal operation.
WATER SOFTENER FILTER
Certain models are fitted with a water softener filter. If this is not the case with
your model, you are recommended to purchase one from an approved supplier.
To use the filter correctly, follow the instructions below.
1
2
3
4
5
Installing the filter
Remove the filter from the packaging.
Press
.
Press
or
until
WATER FILTER appears on the display.
Press
.
TURN DATE INDICATOR TO DISPLAY NEXT 2 MONTHS:
turn the date indicator disk until the next two months
of the year are displayed. Press NEXT.
Note: The filter lasts about two months if the appliance is used normally. If
the coffee maker is left unused with the filter installed, it will last a maximum
three weeks.
1 RUN WATER INTO FILTER HOLE UNTIL
IT COMES OUT FROM OPENINGS:
To activate the filter, run tap water
through the hole in the filter as shown
in the figure until water comes out of
the openings at the side for more than
a minute. Press NEXT.
4 Insert the filter into the filter housing
and press as far as it will go.
Press NEXT.
5 INSERT WATER TANK: Close the tank
with the lid, then place the tank back
into the appliance.
of
2 Extract the tank from the appliance
and fill with water.
3 IMMERSE FILTER IN THE WATER TANK
LETTING AIR BUBBLES ESCAPE.
Place the filter in the water tank
immersing it completely for about
ten seconds, allowing air bubbles
to escape. Press NEXT.
6 PLACE 2L CONTAINER UNDER SPOUTS,
TO FILL FILTER: Container has
press
to hold at least 17 fl.oz. Delivery begins
and stops automatically. The
symbol
appears on the display alongside the
time to indicate that the filter has been
enabled.
You can now use the coffee maker.
35
WATER SOFTENER FILTER
Replacing the filter
Replace the filter when
REPLACE WATER SOFTENER FILTER, PRESS OK
TO START appears on the display: to replace immediately, press
and follow
the instructions from point four.
symbol appears on the display
To replace the filter later, press BACK. The
to remind you that the filter needs replacing.
1
2
3
4
5
6
7
8
Remove the tank and exhausted filter.
Remove the new filter from the packaging.
Press
.
Press
or
until
WATER FILTER appears on the display.
Press
.
REPLACE FILTER appears on the display.
Press
.
Follow the actions described in the previous section from point five.
The filter is now active and you can use the coffee maker.
Note: After two months (see date indicator) or when the appliance has not been
used for three weeks, you should replace the filter even if the ‘replace filter’
message has not yet been displayed.
Removing the filter
If you want to use the appliance without the filter, you must remove it and alter
the settings in the appliance.
1
2
3
4
5
6
7
Extract the tank and exhausted filter.
Press
.
Press
or
until
WATER FILTER appears on the display.
Press
.
REMOVE FILTER appears on the display.
Press
.
CONFIRM REMOVE FILTER: press
(or press BACK to go back to the
settings menu).
FILTER REMOVED: the change has been saved. Press
.
8
36
DISPLAYED MESSAGES
DISPLAYED MESSAGE
POSSIBLE CAUSE
WHAT TO DO
Insufficient water
in the tank.
Fill the tank with water and ensure that
it is inserted correctly, pushing it as far
as it will go until it clicks into place.
The tank is not
correctly in place.
Insert the tank correctly and press as
far as it will go.
The grounds
container is full.
Empty the grounds container and
drip tray, clean and place it back in
the appliance. Note: when removing
the drip tray, the grounds container
must be emptied, even if it contains
few grounds. If this is not done, when
you make the next drinks, the grounds
container may fill up more than
expected and clog the machine.
After cleaning, the
grounds container
has not been
re-inserted.
Remove the drip tray and insert
the grounds container.
The ‘pre-ground
coffee’ function
has been selected
without placing any
pre-ground coffee
in the funnel.
Place pre-ground coffee in the
funnel and repeat delivery.
The pre-ground
coffee funnel is
clogged.
Empty the funnel as described in
section ‘Cleaning the pre-ground
coffee funnel.’
FILL TANK WITH
FRESH WATER
INSERT WATER TANK
EMPTY GROUNDS
CONTAINER
INSERT GROUNDS
CONTAINER
Back
ADD PRE-GROUND
COFFEE, COFFEE
MAX. 1 MEASURE
37
DISPLAYED MESSAGES
DISPLAYED MESSAGE
POSSIBLE CAUSE
WHAT TO DO
A long coffee
with pre-ground
coffee has been
requested.
Place pre-ground coffee in the
to continue
funnel and press
and complete delivery.
The coffee beans
have run out.
Fill the beans container.
The grinding is
too fine and the
coffee is delivered
too slowly or
not at all.
Repeat coffee delivery and turn the
grinding adjustment dial one click
clockwise towards ‘7’ while the coffee
mill is in operation. If after making at
least two coffees, delivery is still too
slow, repeat the correction procedure,
turning the grinding adjustment dial
another click until delivery is correct
(see section ‘Adjusting the coffee mill’).
If the problem persists, make sure the
water tank is fully inserted.
If you’re using a
water softener filter,
an air bubble may
have been released
inside the circuit,
obstructing delivery.
Deliver some water through the
hot water spout until the flow
becomes regular.
Too much coffee
has been used.
Select a milder strength by
pressing STRENGTH
or reduce
the quantity of pre-ground coffee
(maximum 1 measure).
ADD COFFEE, COFFEE
MAX. 1 MEASURE
Back
FILL BEANS
CONTAINER
Back
GROUND TOO FINE.
ADJUST MILL 1 CLICK
WHILE IN OPERATION
Back
SELECT A MILDER
TASTE OR REDUCE
PRE-GROUND COFFEE
QUANTITY
38
DISPLAYED MESSAGES
DISPLAYED MESSAGE
POSSIBLE CAUSE
WHAT TO DO
The hot water
spout is not inserted
or is not inserted
correctly.
Insert the water spout as far as
it will go.
The milk container
is not inserted
correctly.
Insert the milk container as far as
it will go.
The infuser has not
been replaced after
cleaning.
Insert the infuser as described in
section ‘Cleaning the infuser’.
The water circuit
is empty.
Press
to deliver water from the
spout until it flows out normally.
Delivery stops automatically.
INSERT WATER SPOUT
INSERT MILK
CONTAINER
INSERT INFUSER
ASSEMBLY
If the problem persists, make sure
the water tank is fully inserted.
WATER CIRCUIT
EMPTY PRESS OK
TO START FILLING
PROCESS
39
DISPLAYED MESSAGES
DISPLAYED MESSAGE
POSSIBLE CAUSE
WHAT TO DO
The milk container
has been inserted
with the froth
adjustment dial in
the CLEAN position.
To proceed with the CLEAN function,
press
or turn the froth adjustment
dial to one of the milk positions.
Milk has been
delivered recently
and the tubes
inside the milk
container must
be cleaned.
Turn the froth adjustment dial
to CLEAN.
The milk container
has been inserted
with the froth
adjustment dial in
the CLEAN position.
Turn the dial to the required
froth position.
The machine must
be descaled.
to start descaling or BACK
Press
to descale later. The descaling
procedure described in section
‘Descale’ needs to be performed.
The water softener
filter is exhausted.
to replace or remove
Press
the filter, or BACK to carry out the
procedure later. Follow the instructions
in section ‘Water softener filter’.
PRESS OK TO START
CLEANING PROCESS
OR TURN MILK FROTH
ADJUSTMENT DIAL
Back
TURN DIAL TO <CLEAN>
POSITION TO START
CLEANING
TURN THE MILK FROTH
ADJUSTMENT DIAL TO
MILK POSITION
Back
DESCALING NEEDED
PRESS OK TO START
(~45min)
Back
REPLACE WATER
FILTER PRESS OK
TO START
40
DISPLAYED MESSAGES
DISPLAYED MESSAGE
POSSIBLE CAUSE
WHAT TO DO
The inside of the
appliance is very
dirty.
Clean the inside of the appliance
thoroughly, as described in section
‘Cleaning’. If the message is still
displayed after cleaning, contact
Customer Care.
The appliance
needs descaling
and/or the filter
must be replaced.
The descaling procedure described
in the ‘Descale’ section, needs to be
performed and/or the filter needs
replacing or removing as described
in section ‘Water softener filter’.
GENERAL ALARM:
REFER TO USER
MANUAL
!
The tubes inside
the milk container
must be cleaned.
Turn the froth adjustment dial to CLEAN.
The filter must
be replaced.
Replace the filter or remove it as
described in section ‘Water softener
filter’.
The machine must
be descaled.
The descaling procedure described
in section ‘Descale’ needs to be
performed.
The auto-start
function is enabled.
To disable the function, proceed
as described in sectioN ‘Auto start’.
Energy saving is
enabled.
To disable energy saving, proceed as
described in section ‘Energy saving’.
41
TROUBLESHOOTING
If the problem cannot be resolved as described, contact Customer Care.
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
The coffee
is not hot
The cups were not
preheated.
Warm the cups by rinsing them with
hot water (Note: you can use the hot
water function).
The infuser has cooled
down because two to three
minutes have elapsed since
the last coffee was made.
Before making the coffee, heat the
infuser by rinsing using the rinse
function (see section ‘Rinsing’).
A low coffee temperature
is set.
Set a hotter coffee temperature in the
menu (section ‘Coffee temperature’).
The coffee
is weak or not
creamy enough
The coffee is ground too
coarsely.
Turn the grinding adjustment dial one
click counter clockwise towards ‘1’ while
the coffee mill is in operation. Continue
one click at a time until you reach the
desired coffee delivery. The effect is
only visible after delivering two coffees
(see section ‘Adjusting the coffee mill’).
If coffee is still not to your preference,
try using a different brand of coffee.
The coffee
is delivered
too slowly or
a drop at a time
The coffee is ground
too finely.
Coffee does
not come out
of one or both
of the spouts
The coffee spouts are
blocked.
Turn the grinding adjustment dial one
click clockwise towards ‘7’ while the
coffee mill is in operation above figure.
Continue one click at a time until you
reach the desired coffee delivery.
The effect is only visible after delivering
two coffees (see section ‘Adjusting the
coffee mill’).
Clean the spouts with a toothpick.
The appliance
will not make
coffee
42
The appliance has detected
impurities in its internal
circuits. ‘Cleaning underway’
is displayed.
Wait for the appliance to be ready for
use again and reselect the required
drink. Contact Customer Care if the
problem persists.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
The appliance
does not turn on
It is not plugged into
the mains socket.
WHAT TO DO
Plug into the mains socket.
The main switch is not
turned on.
Press the main switch.
The infuser
cannot be
extracted
The appliance has not
been turned off correctly.
Turn the appliance off by pressing
the AUTO OFF button (see section
‘Turning the appliance off’).
At the end of
descaling, the
appliance requests
a third rinse
During the two rinse
cycles, the water tank has
not been filled to the MAX
level.
Follow the instructions displayed by
the appliance, but first empty the drip
tray to avoid the water overflowing.
The milk does not
come out of the
milk spout
The lid of the milk
container is dirty.
Clean the milk container lid as
described in the ‘Cleaning the milk
container’ section.
The milk contains
large bubbles
and squirts out
of the milk spout
or there is little
froth
The milk is not cold
enough or is not light or
skimmed milk.
Use light or skimmed milk at refrigerator
temperature (about 41°F (5°C)). If the
result is not as you wished, try using a
different brand of milk.
The froth adjustment dial
is incorrectly adjusted.
Adjust following the instructions in the
‘Adjusting the amount of froth’ section.
The milk container lid or
froth adjustment dial is
dirty.
Clean the milk container lid and froth
adjustment dial as described in the
‘Cleaning the milk container’ section.
The hot water/steam
connection nozzle is dirty.
Clean the connection nozzle as
described in section ‘Cleaning the
hot water/steam connection nozzle’.
The machine is ready
for use, or has recently
been turned off, and
condensation is dripping
into the hot vaporiser.
This is part of normal operation.
To limit this occurring, empty
the drip tray.
The machine
emits noises or
small puffs of
steam while not
in use
43
WARRANTY AND SERVICE
Before you call for service or assistance...
Check the things you can do yourself. Refer to the installation instructions and your
user guide and check that:
1 Your product is correctly installed.
2 You are familiar with its normal operation.
If after checking these points you still need assistance or parts, please refer to the
Service & Warranty book for warranty details and your nearest Authorized Service
Centre, Customer Care, or contact us through our website fisherpaykel.com.
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
City
State
Zip
Country
44
FISHERPAYKEL.COM
© Fisher & Paykel Appliances 2018. All rights reserved.
The product specifications in this booklet apply to the specific products
and models described at the date of issue. Under our policy of continuous
product improvement, these specifications may change at any time. You
should therefore check with your Dealer to ensure this booklet correctly
describes the product currently available.
US CA
591473B 07.18
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