Sena | 20S EVO | User guide | Sena 20S EVO User Guide

Sena 20S EVO User Guide
English
20S EVO
Motorcycle Bluetooth®
Communication System
www.sena.com
User’s Guide
20S EVO
WARNING
To minimize the risk of serious injury, death or product damage, read this User's Guide and the Quick Start Guide before using the product for the first
time. Go to sena.com to access these documents if they are missing or unreadable. Keep both Guides for future reference.
© 1998-2019 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SF1™, SF2™, SF4™, SFR™, SRL™, Momentum™,
Momentum INC™, Momentum Lite™, Momentum Pro™, Momentum INC Pro™, Momentum M™, Cavalry™, 30K™, 20S EVO™, 20S™, 10S™, 10C™,
10C PRO™, 10C EVO™, 10U™, 10Upad™, 10R™, 3S™, SMH5™, SMH5-FM™, SMH5 MultiCom™, SMH10™, SMH10R™, SPH10™, SPH10H-FM™,
Savage™, Prism Tube WiFi™, Prism™, Bluetooth Audio Pack for GoPro®, R1™, R1 M™, RC3™, RC4™, Handlebar Remote™, Wristband Remote™,
PowerPro Mount™, Powerbank™, FreeWire™, WiFi Docking Station™, +mesh™, Econo™, SR10™, SM10™, X1™, Expand™, Tufftalk™, Tufftalk Lite™,
Tufftalk M™ are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena.
GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not affiliated with Woodman
Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for
the GoPro® Hero3 allowing for Bluetooth capabilities.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered
trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
20S EVO
Safety Precautions............................................................................................................5
1
INTRODUCTION........................................................................................................8
2
PACKAGE CONTENTS.............................................................................................9
2.1 Headset Main Unit...................................................................................................................9
2.2 Universal Helmet Clamp........................................................................................................10
3
6
Helmet Installation..................................................................................................................12
Glued Surface Mounting Adapter..........................................................................................14
Switching the Microphone.....................................................................................................14
Earbuds..................................................................................................................................16
GETTING STARTED............................................................................................... 16
4.1
4.2
4.3
4.4
4.5
4.6
5
7
Charging ...............................................................................................................................16
Low Battery Warning..............................................................................................................17
Checking the Battery Level ...................................................................................................17
Powering On and Off.............................................................................................................17
Volume Adjustment................................................................................................................18
Software..................................................................................................................................18
MOBILE PHONE CALL MAKING AND ANSWERING........................................... 25
7.1 Mobile Phone Call Making and Answering...........................................................................25
7.2 Speed Dialing.........................................................................................................................26
7.3 Intercom and Mobile Phone Call...........................................................................................27
8
STEREO MUSIC..................................................................................................... 28
8.1 By Stereo Audio Cable...........................................................................................................28
8.2 By Bluetooth Wireless Stereo.................................................................................................28
8.3 Music Sharing........................................................................................................................29
INSTALLING THE 20S EVO ON YOUR HELMET................................................. 12
3.1
3.2
3.3
3.4
4
English
CONTENTS
9
GPS NAVIGATION.................................................................................................. 30
10 SENA SR10, TWO-WAY RADIO ADAPTER.......................................................... 30
11 FM RADIO............................................................................................................... 31
11.1
11.2
11.3
11.4
11.5
11.6
FM Radio On / Off..................................................................................................................31
Preset Stations.......................................................................................................................31
Seek and Save.......................................................................................................................31
Scan and Save.......................................................................................................................32
Temporary Preset...................................................................................................................32
Region Selection....................................................................................................................33
PAIRING THE 20S EVO WITH BLUETOOTH DEVICES...................................... 19
12 AMBIENT MODE..................................................................................................... 33
5.1
5.2
5.3
5.4
5.5
14 INTERCOM PAIRING............................................................................................. 35
Mobile Phone Pairing.............................................................................................................19
Second Mobile Phone Pairing...............................................................................................20
Bluetooth Stereo Device Pairing............................................................................................21
Bluetooth GPS Navigation Pairing.........................................................................................21
Pairing with the Sena SR10, Bluetooth Two-way Radio Adapter..........................................23
PAIRING WITH SELECTIVE PROFILE: A2DP STEREO OR HANDSFREE........ 24
6.1 A2DP Stereo Music Only........................................................................................................24
6.2 HFP for Phone Call Only........................................................................................................25
13 VOICE COMMAND................................................................................................. 34
14.1Pairing with Other 20S EVO Headsets for Intercom Conversation ......................................35
14.2Pairing with Other Sena Headset Models for Intercom Conversation..................................37
15 TWO-WAY & MULTI-WAY INTERCOM................................................................. 37
15.1
15.2
15.3
15.4
Two-way Intercom..................................................................................................................37
Multi-way Intercom.................................................................................................................38
Intercom Failure.....................................................................................................................41
Intercom Reconnection..........................................................................................................41
20S EVO
16 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM
PARTICIPANT......................................................................................................... 41
17 GROUP INTERCOM............................................................................................... 42
18 UNIVERSAL INTERCOM........................................................................................ 42
18.1
18.2
18.3
18.4
Universal Intercom Pairing.....................................................................................................42
Two-way Universal Intercom..................................................................................................43
Three-way Universal Intercom...............................................................................................44
Four-way Universal Intercom.................................................................................................45
19 REMOTE CONTROL.............................................................................................. 47
20 FUNCTION PRIORITY............................................................................................ 47
21 20S EVO CONFIGURATION SETTING................................................................. 48
21.1 Assigning Speed Dial ...........................................................................................................49
21.2 Enabling/Disabling Audio Multitasking............................................................................. 50
21.3 Setting Intercom-audio Overlay Sensitivity............................................................................50
21.4 Enabling/Disabling Navigation App Support.................................................................... 51
21.5 Enabling/Disabling Audio Boost....................................................................................... 51
21.6 Setting Smart Volume Control........................................................................................... 51
21.7 Setting Motion Sensor Sensitivity...................................................................................... 52
21.8 Enabling/Disabling Voice Activated Phone Answering..................................................... 52
21.9 Enabling/Disabling HD Intercom...........................................................................................53
21.10 Enabling/Disabling Eight-way Intercom...............................................................................53
21.11 Enabling/Disabling Voice Prompts.......................................................................................54
21.12 Enabling/Disabling FM Station Guide..................................................................................54
21.13 Enabling/Disabling Sidetone................................................................................................54
21.14 Enabling/Disabling Advanced Noise Control™.............................................................. 55
21.15 Delete All Bluetooth Pairing Information..............................................................................55
21.16 Remote Control Pairing........................................................................................................55
21.17 Universal Intercom Pairing...................................................................................................56
21.18 Exit Voice Configuration Menu.............................................................................................56
22 RESET TO FACTORY DEFAULT SETTINGS....................................................... 57
23 FAULT RESET........................................................................................................ 57
24 FIRMWARE UPGRADE.......................................................................................... 58
25 OPERATION QUICK REFERENCE....................................................................... 58
CERTIFICATION AND SAFETY APPROVALS............................................................ 60
•
•
•
•
•
•
•
FCC Compliance Statement.......................................................................................................60
FCC RF Exposure Statement......................................................................................................61
FCC Caution...............................................................................................................................61
CE Declaration of Conformity ....................................................................................................61
Industry Canada Statement .......................................................................................................61
Bluetooth License ......................................................................................................................61
WEEE (Waste Electrical and Electronic Equipment)..................................................................62
LIMITED PRODUCT WARRANTY DISCLAIMERS, and LIMITATIONS...................... 62
• Limited Warranty.........................................................................................................................62
• Warranty Exclusions...................................................................................................................64
• Warranty Service.........................................................................................................................65
20S EVO
Please ensure that the product is properly used by observing the
safety precautions below to prevent any risk of serious injury, death
and/or damage to property.
Hazard alert signal words
The following safety symbols and signal words are used in this manual.
WARNING Indicates a potential hazardous situations that, if
not avoided, could result in death or serious injury.
CAUTION
Indicates a potential hazardous situation that, if not
avoided, could result in minor or moderate injury.
NOTICE
Indicates information considered important, but
not hazard-related. If not avoided, it could cause
damage to your product.
Note
Notes, usage tips, or additional information
Observe the following precautions to avoid injury or damage to your
product while using the product.
WARNING
• Use of the product at a high volume for a long period of time may
damage your eardrums or hearing ability.
• If the product emits an unusual smell, feels hot, or appears abnormal
in any other way while using or charging, stop using it immediately.
It may cause damage, explosion, or fire. Contact your sales location
if any of these problems are observed.
• Careless use of the product on the road is risky and may result in
serious injury, death or damage. You must heed all safety precautions
in all documents that come with this product. This will help minimize
the chance these risks may occur while riding.
• In any place where wireless communication is prohibited, such as
hospitals or airplanes, turn off the power. In a place where wireless
communication is prohibited, electromagnetic waves may cause
hazards or accidents.
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English
Safety Precautions
Product Use
20S EVO
• Before riding, fasten the product from the helmet, and double-check
that it is properly fastened. Separation of the product while riding will
cause damage to the product and may result in an accident.
• Do not use the product in an explosive atmosphere. If you are in such
a location, turn off the power and heed any regulations, instructions,
and signs in the area.
• When you use the product while you operating any vehicle or
equipment such as motorcycles, scooters, mopeds, ATVs, or
quadbikes (hereinafter called “transportation means”), you need to
follow the safety precautions provided by the manufacturer of the
vehicle.
• When you use the product, use good judgment; never use it under
the influence of alcohol or drugs or when you are extremely tired.
6
NOTICE
• Attaching the product to the helmet is considered a modification to
the helmet and may void your helmet’s warranty or compromise your
helmet’s functionality. This may entail risks during an accident, so
be fully aware of this fact before using the product. Should you not
accept this fact, you may return the product for a full refund.
• In some regions, it is prohibited by law to ride motorcycles while
wearing headsets or earbuds. Therefore be certain you are aware of
all relevant laws in the region where you are using the product and
are sure that you comply with them.
• The headset is for motorcycle helmets only. To install the headset,
you must follow the installation instructions shown in the User's
Guide.
• Do not impact the product with sharp tools as this may damage the
product.
• Keep product away from pets or small children. They may damage
the product.
• Any changes or modifications to the equipment not expressly
approved by the party responsible for compliance could void the
limited warranty to operate the equipment.
20S EVO
Product Storage and Management
Your product has a built-in battery. Be careful to heed all safety
information in this guide. Failure to carefully observe the safety
precautions can cause battery heat generation, bursting, fire and
serious personal injury.
Take the following precautions to avoid personal injury or damage to
your product while storing and maintaining the product.
WARNING
• Do not use the product in direct sunlight for a long period of time.
Doing so can damage the product and generate heat that can cause
burns.
• Do not use or store the product inside cars in hot weather. It may
cause the battery to generate heat, rupture, or ignite.
• Do not continue charging the battery if it does not recharge within
the specified charging time. Doing so may cause the battery to
become hot, explode, or ignite.
• Do not leave the product near open flames. Do not dispose of the
product in a fire. It may cause the battery to become hot, explode,
or ignite and cause serious injury.
• Never attempt to charge a battery with the charger which has been
physically damaged. It may cause explosion and/or accidents.
CAUTION
• Do not dispose of the product with household waste. The builtin battery is not to be disposed of in municipal waste stream and
requires separate collection. Disposal of the product should be done
in accordance with the local regulations.
NOTICE
• Keep the product free of dust. Dust may damage mechanical and
electronic parts of the product.
• The product should be stored at room temperature. Do not expose
the product to extremely high or low temperature as this may reduce
the life span of electronic devices, damage the battery, and/or melt
plastic parts of the product.
7
English
Battery
20S EVO
• Do not clean the product with cleaning solvents, toxic chemicals, or
strong detergents as this may damage the product.
• Do not paint the product. Paint may obstruct moving parts or interfere
with the normal operation of the product.
• Do not drop or otherwise shock the product. It may damage the
product or its internal electronic circuits.
• Do not disassemble, repair or modify the product as this may
damage the product and invalidate the product warranty.
• Do not store the product in humid environments, especially for long
periods of time. It may damage the internal electronic circuits.
• Battery performance will deteriorate over time if stored for a long
period of time without being used.
1 INTRODUCTION
Thank you for choosing the 20S EVO, Motorcycle Bluetooth Communication
System. With the 20S EVO, you can call handsfree on your Bluetooth mobile
phone, listen to stereo music or voice instructions of GPS navigations by
Bluetooth wirelessly, and have intercom conversations in full duplex with a
passenger or other motorcycle riders.
The 20S EVO is compliant with Bluetooth 4.1 supporting the following
profiles: Headset Profile, Hands-Free Profile (HFP), Advanced Audio
Distribution Profile (A2DP) and Audio Video Remote Control Profile
(AVRCP). Please check with the manufacturers of other devices to
determine their compatibility with this headset.
Please read this user’s guide carefully before using the headset. Also
check www.sena.com for the latest version of the User’s Guide and
additional information related to Sena Bluetooth products.
The 20S EVO features:
• Bluetooth 4.1
• Dual Bluetooth module communication system
• Audio Multitasking™
• Multi-way intercom up to 8 connections
• Group Intercom™
• Bluetooth intercom up to 2.0 kilometers (1.2 miles)*
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20S EVO
Smartphone App for iPhone and Android
Universal Intercom™
Advanced Noise Control™
Intuitive voice prompts and voice commands
HD quality crystal clear and natural sound
Bluetooth Audio Recording™
Versatile functions using motion sensor technology
All-in-one helmet clamp kit
Built-in FM radio tuner with a station scan and save function
Bluetooth pairing for dual mobile phones
Bluetooth handsfree for Bluetooth mobile phones
Bluetooth stereo headset for Bluetooth audio devices such as MP3
players
• Bluetooth stereo headset for Bluetooth GPS navigations
• Firmware upgradeable
* in open terrain
Key Specifications:
• Bluetooth 4.1
• Bluetooth 2.4 GHz ~ 2.48 GHz / max output power 0.057W
• Supporting profiles: Headset Profile, Hands-Free Profile (HFP),
Advanced Audio Distribution Profile (A2DP), and Audio Video Remote
Control Profile (AVRCP)
2 PACKAGE CONTENTS
English
•
•
•
•
•
•
•
•
•
•
•
•
2.1 Headset Main Unit
Status LED
Jog Dial
• Answer and end a mobile phone call
• Reject an incoming mobile phone call
• Start and end intercom conversation
• Volume adjustment by rotating
• Play and pause Bluetooth stereo device
•T
rack-forward and track-back by pressing down and rotating
• Enter into intercom pairing mode
• Enter into voice configuration setting
• Navigate through configuration menu
• Seek FM radio station
9
20S EVO
2.2 Universal Helmet Clamp
Speaker Port
Phone Button
• Answer and end a mobile phone call
• Speed dial
• Call transfer between mobile phone and headset
• Enter into mobile phone pairing mode
• Enter into Bluetooth stereo device pairing mode
• Enter into factory reset mode
• Turn on/off FM tuner
Microphone Port
Quick Release Button
Earbud Port
Static Boom
Microphone
MP3 Port
•N
on-Bluetooth audio device
(MP3 player, mobile phone)
• Laser/radar detector
• Two-way radio
DC Power Charging &
Firmware Upgrade Port
Dynamic Speakers
10
Ambient Mode Button
20S EVO
• Rubber Pads
• Wired Microphone
• Foam Speaker Covers
English
• Wired Boom Microphone
• Hook and Loop Fasteners for Speakers
• USB Power & Data Cable
• Hook and Loop Fastener for Boom Microphone
• 2.5 to 3.5mm Stereo Audio Cable
• Hook and Loop Fastener for Wired Microphone
• Speaker Pads
• Glued Surface Mounting Adapter
• Allen Wrench
• Speaker Port Cover
11
20S EVO
3 INSTALLING THE 20S EVO ON YOUR
HELMET
2. Depending on the size and shape of your helmet, you may need
to change the thickness of the rubber pad between the clamp
plates. You can find two extra rubber pads in the box. To increase
the overall thickness, attach the thinner one to the original rubber
pad or replace the original rubber pad with the thicker one.
3.1 Helmet Installation
To securely install the 20S EVO on the helmet, please follow this
procedure.
1. Loosen the two screws on the back plate of the clamp unit using
the enclosed allen wrench. Insert the back plate of the clamp unit
between the internal padding and external shell of the helmet, and
tighten the two screws. Please make sure that the microphone is
located properly close to your mouth when you wear the helmet.
3. Please adjust the direction of the microphone so that the fin side
of the microphone is facing outward; away from your lips. You can
easily recognize it by touching the fin with your fingers.
Fin
12
20S EVO
Note:
English
4. Place the helmet speakers along with the hook and loop fasteners,
centered to your ear, in the ear pockets of the helmet. If the helmet
has deep ear pockets, you can use the speaker pads to place the
speakers closer to your ears.
To enhance the audio quality, you can make use of the foam speaker covers.
Cover each speaker with the foam and attach the hook fastener at the
back of the speaker. Then place the speakers in the helmet as described
above. Foam covered speakers work most effectively when they are slightly
touching your ears.
Hook Fastener
Foam Speaker Cover
5. Attach the headset main unit to the clamp unit. Slide the main
unit down onto the clamp unit until it clicks firmly into the bottom
portion of the clamp unit.
13
20S EVO
6. To remove the main unit from the clamp unit, press the Quick
Release Button to slide it off the clamp unit.
7. Peel off the cover of the adhesive tape of the adapter and attach
the unit on the proper surface of your helmet.
3.2 Glued Surface Mounting Adapter
If you have any problem equipping the clamp unit on the helmet for
any reason, you may use the glued surface mounting adapter to attach
the clamp unit on the external surface of the helmet.
1. Remove the speaker unit from the speaker port.
2. Remove the back plate of the clamp unit completely.
3. Remove the rubber pad and replace it with the thicker rubber pad
included in the package.
4. Put the speaker cable through the glued external adapter and
reconnect it to the speaker port.
5. Hook on the adapter to the clamp unit then screw in the glued
external adapter to the clamp unit.
6. Locate a proper surface on the helmet to attach the unit then clean
the helmet surface location with a moistened towel and allow to
dry thoroughly.
14
Note:
Sena recommends the clamp unit over the glued surface mounting
adapter. Even though the glued surface mounting adapter is provided for
convenience, Sena does not assume any responsibility for use of it. Users
may have to use the glued adapter at their own risk and responsibility.
3.3 Switching the Microphone
If you want to use a different microphone instead of the static boom
microphone, please refer to the following steps.
1. Remove the back plate of the clamp unit by loosening the two
screws with the enclosed allen wrench.
2. If you look into the back side of the clamp, the left port is for
speakers and the right port is for microphone.
20S EVO
English
3. Two extra microphones are provided, a wired boom microphone
and a wired microphone. Connect the one you need according to
your helmet type.
4. Lock the microphone to the clamp by turning the lock clockwise.
5. Reattach the back plate to cover the microphone and the speaker
port.
6. Follow steps in section 3.1, “Helmet Installation” to complete the
clamp installation.
3.3.2 Wired Microphone
In case of the wired microphone, attach the enclosed hook and loop
fastener for the wired microphone to the inside of the chin guard for
full-face helmets. Place the wired microphone on the hook and loop
fastener and connect it to the connector of the clamp unit.
3.3.1 Wired Boom Microphone
When installing the included wired boom microphone, place the hook
and loop fastener end of the boom microphone between the internal
helmet cheek pad and the internal wall of the helmet shell. The boom
microphone should be mounted so it is facing close to your mouth when
you wear the helmet.
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20S EVO
3.4 Earbuds
If you want to wear your own earbuds, connect the earbuds to the
earbud port on the left side of the clamp. You can connect your
earbuds to the clamp while having the speakers connected to the
clamp. The sound of the earbuds will be active while the sound of the
outer speakers becomes inactive.
4 GETTING STARTED
4.1 Charging
WARNING
When charging the battery, use only the approved charger provided
by the manufacturer. Use of a non-approved charger may cause fire,
explosion, leakage, and other hazards which may also reduce the life time
or performance of the battery.
Note:
If you remove the outer speakers from the clamp, make sure to reassemble
the speaker port cover and tighten the screw.
You can charge the 20S EVO by connecting the supplied USB power
& data cable into a computer USB port or USB wall charger. You can
use any standard micro-USB cable to charge the 20S EVO. The LED
turns red while the headset is charging and turns blue when it is fully
charged. It takes about 2.5 hours to be completely charged.
Note:
Any 3rd party USB charger can be used with Sena products if the charger
is approved by either the FCC, CE, IC or other locally approved agencies
that Sena accepts.
16
20S EVO
Please make sure to take off your 20S EVO-installed helmet while charging.
The headset automatically turns off during charging.
4.2 Low Battery Warning
When the battery is low, the blinking blue LED in stand-by mode turns
to red and you will hear three, mid-toned beeps and a voice prompt
saying “Low Battery”.
4.3 Checking the Battery Level
You can check the battery level in two different ways when the headset
is powering on.
4.3.1 LED Indicator
When the headset is powering on, the red LED flashes rapidly
indicating the battery level.
4 flashes = High, 70~100%
3 flashes = Medium, 30~70%
2 flashes = Low, 0~30%
Note:
1. The battery performance may be reduced over time with usage.
English
CAUTION
2. Battery life may vary depending on conditions, environmental factors,
functions of the product in use, and devices used with it.
4.3.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Jog Dial and the
Phone Button simultaneously for about 3 seconds until you hear three,
high toned beeps. Then you will hear voice prompt indicating the battery
level. However, if you release the buttons as soon as the headset turns on,
you will not hear the voice prompt for the battery level indication.
4.4 Powering On and Off
Press the Jog Dial and the Phone Button at the same time to power the
headset either on or off. When powering on the headset, press the Jog
Dial and the Phone button at the same time until the blue LED appears
while hearing the ascending beeps. When powering off the headset,
press the Jog Dial and the Phone Button at the same time until the
red LED appears briefly and the headset turns off completely while
hearing descending beeps.
17
20S EVO
4.5 Volume Adjustment
4.6 Software
You can easily adjust the volume by rotating the Jog Dial. You will
hear a beep when the volume reaches maximum or minimum level.
The volume is set and maintained independently at different levels
for each audio source even when you turn off and on the headset.
For example, once you set the volume for mobile phone handsfree,
it will not change even if you adjust the volume for your Bluetooth
MP3 music. So you can always maintain the preferred optimum volume
level for each audio source.
4.6.1 Sena Device Manager
The Device Manager allows you to upgrade the firmware and configure
the device settings directly from your PC. Using this software, you can
assign speed dial presets, FM radio frequency presets and more. It is
available to download for both Windows and Mac. For more information
on downloading the Device Manager, please visit www.sena.com.
WARNING
Use of the product at a high volume for a long period of time may damage
your eardrums or hearing ability. Keep the volume at a modest level to
prevent damage.
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4.6.2 Sena Smartphone App
The Sena Smartphone App allows you to configure the device settings,
create groups of intercom friends, and view the quick start guide.
Simply pair your phone with your 20S EVO headset, run the Sena
Smartphone App and you can configure its settings directly from your
smartphone. You can download the Sena Smartphone App for Android
or iPhone from www.sena.com.
20S EVO
Before using the 20S EVO Bluetooth headset with any Bluetooth
devices for the first time, you will need to pair them together. It can be
paired with Bluetooth mobile phones, Bluetooth stereo devices such
as MP3 players, or motorcycle specific Bluetooth GPS navigation,
and with other Sena Bluetooth headsets. This pairing operation is only
required once for each Bluetooth device. The headset remains paired
with the devices and automatically reconnects to them when they are
within range. You will hear a high tone single beep and a voice prompt
when the headset connects to the paired device automatically:
“Phone connected” to a mobile phone, “Media connected” to a
Bluetooth stereo device.
5.1.1 General Mobile Phone Pairing
1. Turn on the 20S EVO and press the Phone Button for 5 seconds
until the LED flashes red and blue alternately and you hear multiple
beeps. You will hear a voice prompt saying “Phone pairing”.
2. Search for Bluetooth devices on your mobile phone. Select the
20S EVO in the list of the devices detected on the mobile phone.
3. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
4. The mobile phone confirms that pairing has completed and the
20S EVO is ready to use. You will hear a voice prompt from the
20S EVO saying “Your headset is paired”.
5. If the pairing process is not completed within three minutes, the
20S EVO will return to stand-by mode.
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English
5 PAIRING THE 20S EVO WITH BLUETOOTH
DEVICES
5.1 Mobile Phone Pairing
20S EVO
5.1.2 NFC Mobile Phone Pairing
You can quickly pair your mobile phone using NFC (Near Field
Communication) technology with your NFC-enabled mobile phone.
1. Make sure that your mobile phone has the NFC function turned on
and that the phone screen is active.
2. Turn on the 20S EVO and remove the main unit from the clamp
unit.
3. Place your mobile phone over the back side of the 20S EVO so
that the NFC detection area of each device touches each other.
4. Follow the pairing instructions that appear on your phone. If a
passcode is required, enter “0000”.
5. The mobile phone confirms that pairing has completed and the
20S EVO is ready to use.
6. Reattach the 20S EVO to the clamp unit.
2. Within 2 seconds, tap the Phone Button again, then the LED turns
to blue flashing and the beeps turn to high toned double beeps.
You will hear a voice prompt saying “Second mobile phone
pairing”.
3. Search for Bluetooth devices on your mobile phone. Select the
20S EVO in the list of the devices detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5. The mobile phone confirms that pairing has completed and the
20S EVO is ready to use. You will hear a voice prompt from the
20S EVO saying “Your headset is paired”.
6. If you want to pair the Sena SR10, Bluetooth adapter, please refer
to the section 5.5, “Pairing with the Sena SR10, Bluetooth Twoway Radio Adapter”.
5.2 Second Mobile Phone Pairing
Note:
Typical Bluetooth headsets can connect with only one Bluetooth
device, but a second mobile phone pairing allows the headset to
connect with another Bluetooth device such as a second mobile
phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter.
1. To pair the second mobile phone, press the Jog Dial for 6 seconds
until the red LED is rapidly flashing and you hear multiple beeps.
If you have two audio (A2DP) devices connected to your headset then the
audio from one device will interrupt the audio from the other device. For
example, if you are playing music from the primary mobile phone, then it
can be interrupted by playing music from the secondary mobile phone and
vice versa.
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20S EVO
5.4 Bluetooth GPS Navigation Pairing
1. If the Bluetooth stereo device is integrated with the mobile phone
such as smartphones, you don’t need to pair the 20S EVO with it
separately. When the 20S EVO is paired with the mobile phone, it
is also paired as a stereo music device.
2. If you have a stand alone Bluetooth stereo device, follow the
pairing procedure separately. The procedure is the same as the
procedure in section 5.1, “Mobile Phone Pairing”.
5.4.1 GPS Pairing
1. Turn on the headset and press the Jog Dial for 6 seconds until the
red LED is rapidly flashing and you hear multiple beeps.
2. Within 2 seconds, tap the Phone Button and hear the voice prompt,
“Second mobile phone pairing”. Again within 2 seconds, tap
the Phone Button and the LED turns to green flashing and the
beeps turn to multiple mid-toned beeps. You will hear the voice
prompt, “GPS pairing”.
3. Search for Bluetooth devices on the GPS navigation screen.
Select the 20S EVO in the list of the devices detected on the GPS.
4. Enter 0000 for the PIN.
5. The GPS confirms that pairing has completed and the 20S EVO
is ready to use. You will hear a voice prompt from the 20S EVO
saying “Your headset is paired”.
6. If the pairing process is not completed within three minutes, the
20S EVO will return to stand-by mode.
Note:
1. If Bluetooth connection between the headset and a mobile phone is
disconnected, tap the Phone Button to recover the Bluetooth connection
immediately.
2. If Bluetooth connection between the headset and a media player is
disconnected, press the Jog Dial for 1 second to recover the Bluetooth
connection and play.
Note:
If you pair your GPS device via GPS Pairing, its instructions will not interrupt
your intercom conversations, but overlay with them.
21
English
5.3 Bluetooth Stereo Device Pairing
20S EVO
The pairing diagram for GPS pairing is shown in the figure below.
Smart Phone
HFP
Mobile Phone
+
Pairing
A2DP
5.4.2 GPS Pairing as Mobile Phone
If a GPS is not only used for turn-by-turn voice instructions but also is
your preferred Bluetooth stereo music source, you can pair the GPS to
the 20S EVO by following the simple procedures in “5.1 Mobile Phone
Pairing”. However, since some GPS systems support mobile phone
bridging over Bluetooth, you can pair the mobile phone to the GPS
to use your mobile phone. When you do this, the 20S EVO thinks the
GPS is a mobile phone so you can no longer pair your mobile phone
to the 20S EVO directly. Please refer to the user’s guide of your GPS
for details.
HFP
GPS Pairing
20S EVO
GPS Pairing
HFP
GPS
GPS
HFP
+
(A2DP)
Mobile Phone
Mobile Phone
Pairing
20S EVO
GPS Pairing as Mobile Phone
22
20S EVO
You have to use a motorcycle specific GPS which transmits turn-by-turn
voice instruction to the headset by Bluetooth. Most automotive GPS systems
don’t have this feature.
5.5 Pairing with the Sena SR10, Bluetooth Two-way
Radio Adapter
The Sena SR10 is a Bluetooth two-way radio adapter for group
communication, and uses HFP as do most motorcycle specific GPS
navigation systems. If you pair the 20S EVO with a SR10 by second
mobile phone pairing, the 20S EVO is able to have two HFP devices at
the same time: a mobile phone and the Sena SR10.
1. Turn on the headset and press the Jog Dial for 6 seconds until the
red LED is rapidly flashing and you hear multiple beeps.
2. Within 2 seconds, tap the Phone Button again, then the LED turns
to blue flashing and the beeps turn to high tone double beeps.
You will hear a voice prompt saying “Second mobile phone
pairing”.
3. Turn on the SR10 and follow the SR10’s “Bluetooth Headset
Pairing” procedure to complete the process. Please refer to the
SR10 user’s guide for details.
4. When the pairing is completed, you will hear a voice prompt
saying “Your headset is paired”.
5. If the pairing process is not completed within three minutes, the
20S EVO will return to stand-by mode.
The incoming audio from the two-way radio via SR10 is heard in
the background while having an intercom conversation or a mobile
phone call. You can listen to music, answer a mobile call, have an
intercom conversation and use a two-way radio via the SR10 for group
communication as shown in the figure below. A GPS system or a
radar detector which has a headphone jack or audio line-out could
be connected to the SR10 by a wire. The GPS voice instruction or the
radar detector alarm is also heard in the background via the SR10
while having an intercom conversation or a phone call. Please refer to
the SR10 User’s Guide for details.
23
English
Note:
20S EVO
6 PAIRING WITH SELECTIVE PROFILE:
A2DP STEREO OR HANDSFREE
Wired
Connection
HFP
Mobile Phone
+
Pairing
A2DP
HFP
20S EVO
If you have a MP3 stereo music phone such as a smartphone, sometimes
you may need to selectively use the 20S EVO for A2DP stereo music
only or for mobile phone handsfree only. These instructions are for
advanced users who want to pair the 20S EVO to their smartphones
only with one selective profile: A2DP stereo for music or HFP for phone
calls.
Two-way Radio
Smart Phone
Second Mobile
Phone Pairing
Wired
Connection
GPS
Sena SR10
Wired
Connection
If you have previously paired a mobile phone to the 20S EVO, you
must clear the previous paring list on both devices; the mobile phone
and 20S EVO. To clear the pairing list on 20S EVO, please do a factory
reset or follow the pairing list clearing procedure described in this
manual. To clear the pairing list on the mobile phone, please refer to
the mobile phone manual. For most smartphones, delete the 20S EVO
from the list of Bluetooth devices in the settings menu.
6.1 A2DP Stereo Music Only
Radar Detector
Parallel Connection of SR10 and Mobile Phone
by Bluetooth Second Mobile Phone Pairing
24
1. Turn on the headset and press the Phone Button for 5 seconds
until the LED flashes red and blue alternately and you hear
multiple beeps.
20S EVO
6.2 HFP for Phone Call Only
1. Turn on the headset and press the Phone Button for 5 seconds
until the LED flashes red and blue alternately and you hear
multiple beeps.
2. Within 2 seconds, tap the Phone Button again, then the LED turns
to blue flashing and the beeps turn to multiple mid-tone beeps.
You will hear a voice prompt saying “Phone selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the 20S
EVO in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some smart phones may not ask for the
PIN.
7 MOBILE PHONE CALL MAKING AND
ANSWERING
English
2. Within 2 seconds, tap the Jog Dial again, then the LED turns to
red flashing and the beeps turn to double mid-tone beeps. You
will hear a voice prompt saying “Media selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the 20S
EVO in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some smartphones may not ask for the
PIN.
7.1 Mobile Phone Call Making and Answering
1. When you have an incoming call, simply tap the Phone Button or
the Jog Dial to answer the call.
2. You can also answer the incoming call by loudly speaking any
word of your choice if Voice Activated Phone Answering (VOX
Phone) is enabled, unless you are connected to intercom.
3. To end a call, tap the Phone Button or press the Jog Dial for 2
seconds until you hear a beep, or wait for the called person to end
the call.
4. To reject a call, press the Jog Dial for 2 seconds until you hear a
beep while the phone is ringing.
5. To transfer a call between the mobile phone and the headset
during the phone conversation, press the Phone Button for 2
seconds until you hear a beep.
6. There are several ways to make a phone call:
–– Enter numbers on your mobile phone’s keypad and make a call.
Then the call is automatically transferred to the headset.
25
20S EVO
–– For some older mobile phones which do not automatically
transfer calls to the headset, press the Phone Button after
entering phone numbers on the mobile phone keypad.
–– Tap the Phone Button in stand-by mode to activate the voice
dialer of your mobile phone. For this, the voice dialing feature
must be available on the mobile phone. Refer to your mobile
phone manual for further instruction.
Note:
1. If you are using second mobile phone connection and you have an
incoming call from the second phone during a call involving the first
phone, then you may still receive the call from second phone. In this
case, the call from the first phone is on waiting mode. If you end a call,
then it will automatically transfer you to the first phone call.
2. If you are using second mobile phone connection of mobile phone and
GPS, you may not be able to listen to the GPS voice instruction during the
phone call.
26
7.2 Speed Dialing
You can quickly make a phone call by using the voice speed dial
menu.
1. To enter into the voice speed dial menu, double tap the Phone
Button and you will hear a mid-tone single beep and a voice
prompt saying “Speed dial”.
2. Rotate the Jog Dial clockwise or counter-clockwise to navigate
between the menus. You will hear voice prompts for each menu
item.
3. Tap the Phone Button to select a voice menu among the followings:
(1) Last number redial
(4) Speed dial 3
(2) Speed dial 1
(5) Cancel
(3) Speed dial 2
4. After selecting the last number redial menu, you will hear a voice
prompt saying “Last number redial”. Then, to redial the last
phone call number, tap the Phone Button.
5. To call one of the speed dials, rotate the Jog Dial clockwise or
counter-clockwise to navigate between the menus until you hear
a voice prompt saying “Speed dial (#)”. Then, tap the Phone
Button.
20S EVO
Note:
1. Make sure that you connect the mobile phone and the headset in order
to use the speed dial function.
2. Speed dial needs to be setup through the headset (refer to section 21.1,
“Assigning Speed Dial”), Sena Smartphone App, or Device Manager first.
Answer
Tap Phone Button or Tap Jog Dial or Say “Hello”
End
Tap Phone Button or Press Jog Dial for 2”
Reject
Press Jog Dial for 2”
Transfer
Press Phone Button for 2”
Call
Use phone keypad
Speed Dial
Double tap Phone Button
Voice Dial
Tap Phone Button
Mobile Phone Call Button Operations
7.3 Intercom and Mobile Phone Call
1. When you have an incoming mobile phone call during an
intercom conversation, you will hear a ring tone. You can choose
whether to 1) answer the mobile phone call and stop the intercom
conversation, or 2) reject the phone call and stay on the intercom
conversation.
a. To answer the phone call and stop the intercom conversation,
tap the Jog Dial or the Phone Button. The VOX Phone feature
does not work if you are connected to intercom. When you
hang up the phone call, the intercom will automatically be
recovered.
b. To reject the phone call and stay on the intercom conversation,
press the Jog Dial for 2 seconds until you hear a beep.
Unlike other motorcycle Bluetooth headsets, this prevents a
user from being dropped out of an intercom conversation by
an incoming mobile call.
2. When you have an incoming intercom call during a mobile phone
call, you will hear 4 high tone beeps, alerting you that there is an
incoming intercom call. You will also hear a voice prompt saying
“Intercom requested”. In this case, the intercom call does not
override the mobile phone call because intercom has lower
priority than mobile call. You have to hang up the mobile phone
call to make or receive an intercom call.
27
English
6. If you want to exit the speed dial immediately, rotate the Jog
Dial until you hear a voice prompt saying “Cancel”, and tap the
Phone Button or the Jog Dial. If any button is not pressed within
15 seconds, the 20S EVO will exit the voice speed dial menu and
go back to stand-by mode.
20S EVO
8 STEREO MUSIC
You can listen to stereo music in two ways: with the enclosed stereo
audio cable or by Bluetooth wireless stereo.
8.1 By Stereo Audio Cable
Plug your stereo MP3 player directly to the 20S EVO by using the enclosed
2.5mm to 3.5mm stereo audio cable. To adjust the volume, rotate the Jog
Dial on the headset. You may adjust the volume on the MP3 player also.
MP3 Port
28
8.2 By Bluetooth Wireless Stereo
The Bluetooth audio device must be paired with the 20S EVO by
following the “Bluetooth Stereo Device Pairing” procedures described
in the section 5.3. The 20S EVO supports the Audio/Video Remote
Control Profile (AVRCP), so if your Bluetooth audio device also
supports the AVRCP, you can use the 20S EVO to remotely control
music playback. Not only can you adjust the volume but you can also
use the functions such as play, pause, next track and previous track. If
the Audio Multitasking feature is enabled, you can listen to the music
while having an intercom conversation.
1. To adjust the volume, rotate the Jog Dial.
20S EVO
3. To track forward or track back, rotate while pressing the Jog Dial
clockwise or counter clockwise.
8.3 Music Sharing
You can start sharing music with an intercom friend using Bluetooth
stereo music during a two-way intercom conversation.
1. Enter into a two-way intercom and press and hold the Jog Dial for
one second to play music.
2. Press and hold the Jog Dial until you hear triple beeps and you
will hear a voice prompt saying “Music sharing on”.
3. To track forward or track back, rotate while pressing down the Jog
Dial clockwise or counter clockwise.
4. To terminate music sharing, press and hold the Jog Dial until you
hear triple beeps and you will hear a voice prompt saying “Music
sharing off”.
Please refer to chapter 15 for more information on intercom connections.
Note:
Note:
Bluetooth music is available only when the MP3 port remains open. Please
make sure the audio cable is unplugged from the clamp unit to play music
by Bluetooth.
1. Audio Multitasking must be enabled to use music sharing. Please refer
to section 21.2 for more details on the Audio Multitasking feature.
2. Both you and your intercom friend can remotely control music playback
during music sharing such as track forward and track back.
3. When you have an incoming call, make a phone call, or hear the turn-byturn voice instruction of GPS during music sharing, the function will be
paused.
29
English
2. To play or pause music, press and hold the Jog Dial for 1 second
until you hear a double beep.
20S EVO
9 GPS NAVIGATION
10 SENA SR10, TWO-WAY RADIO ADAPTER
If you pair a Bluetooth GPS to the 20S EVO as described in section 5.4,
“Bluetooth GPS Navigation Pairing”, you can hear the voice instruction
of the GPS while having an intercom conversation. The GPS voice
instruction does not interrupt intercom conversations.
GPS
Voice
Instruction
HFP
Smart Phone
Mobile Phone
Pairing
GPS Pairing
Intercom
20S EVO
Intercom
Pairing
Intercom and GPS voice instruction
30
Intercom Friend
As described in section 5.5, you can use a two-way radio and the 20S
EVO Bluetooth intercom simultaneously by using the Sena SR10, a
Bluetooth Two-way Radio Adapter, along with the 20S EVO. Incoming
audio from the two-way radio will not interrupt an intercom conversation
but is heard in background. This is useful when you have an intercom
conversation with a passenger on the back seat and use a two-way
radio for group communication with other motorcycle riders.
20S EVO
11.1 FM Radio On / Off
Smart Phone
HFP
+ Mobile Phone
Pairing
A2DP
Two-way Radio
Wired
Connection
Audio from
Two-way Radio
20S EVO
English
11 FM RADIO
Wired
Connection
Second Mobile
Phone Pairing
Intercom Intercom
Pairing
Sena SR10
Wired
Connection
Intercom Friend
Radar Detector
Intercom and Two-way Radio
GPS
To turn on the FM radio, press and hold the Phone Button for 2 seconds
until you hear a mid-tone double beep sound. You will then hear a
voice prompt saying “FM on”. In order to turn off the FM radio, press
and hold the Phone Button for 2 seconds until you hear a voice prompt
saying “FM off”. When you power off, the 20S EVO will remember the
last station frequency. When you power it on, the last station frequency
will be playing.
11.2 Preset Stations
You can listen to preset stations while listening to the FM radio. Tap
the Phone Button once to go upward to your next saved preset station.
11.3 Seek and Save
“Seek” is the function that searches from station to station frequencies.
To use the “Seek” function, please follow the procedure below:
1. Rotate while pressing the Jog Dial clockwise to search up the
station dial or counter clockwise to search down the station dial.
2. If the tuner finds a station while searching frequencies, it stops the
seek function.
31
20S EVO
3. To save the current station, press and hold the Jog Dial for 2
seconds until you hear a voice prompt saying “Preset (#)”.
4. Rotate the Jog Dial clockwise or counter clockwise, in order to
select which preset number you want for that specific station. You
can save up to 10 preset stations. (You may cancel the preset
operation by waiting approximately 10 seconds. You will then
hear “Save preset cancelled”. You can also rotate the Jog Dial
clockwise or counter clockwise until you hear “Cancel”. Tap the
Jog Dial to confirm cancellation. You will then hear “Save preset
cancelled”).
5. To save the current station, tap the Jog Dial again. You will then
hear a voice prompt saying “Save preset (#)”.
6. To delete the saved station in the preset number, tap the Phone
Button. You will then hear a voice prompt saying “Delete preset (#)”.
Note:
1. You can save FM stations to presets before using FM radio. Connect the
20S EVO to your PC and open the Device Manager. It allows you to save
up to 10 FM station frequency presets on the 20S EVO settings menu.
You may do the same operation by using the Sena Smartphone App.
2. You can still answer an incoming phone call and intercom while listening
to the FM radio.
32
11.4 Scan and Save
"Scan" is the function that automatically searches station frequencies,
starting from the current frequency and up. To use the scan function,
please follow the procedures below:
1. Double tap the Phone Button. Then the current station frequency
moves upward to find other station frequencies.
2. If the tuner finds a station, it stays at the station frequency for 8
seconds, then scanning to the next station frequency.
3. Scan function stops when you double tap the Phone Button again.
4. To save a station while scanning frequencies, tap the Phone
Button when at that station. You will hear a voice prompt from the
20S EVO saying “Save preset (#)”. The station will be saved as
the next preset number.
5. All stations preset during “Scan”, will overwrite previously set
stations.
11.5 Temporary Preset
With the temporary preset function, you may temporarily preset stations
automatically without changing the existing preset stations. Tap the
Phone Button three times to automatically scan for 10 temporary
preset stations. The temporary preset stations will be cleared when
the system is powered off.
20S EVO
11.6 Region Selection
Region
Frequency range
Step
Worldwide
76.0 ~ 108.0 MHz
± 100 kHz
Americas
87.5 ~ 107.9 MHz
± 200 kHz
Asia
87.5 ~ 108.0 MHz
± 100 kHz
Australia
87.5 ~ 107.9 MHz
± 200 kHz
Europe
87.5 ~ 108.0 MHz
± 100 kHz
Japan
76.0 ~ 95.0 MHz
± 100 kHz
12 AMBIENT MODE
English
You can select proper FM frequency region from the Device Manager.
With the region setting, you may optimize seek function to avoid
unnecessary frequency range (Factory default: Americas).
You can hear the ambient sound outside of your helmet by activating
the Ambient Mode. To activate the Ambient Mode, press twice the
Ambient Mode Button which is placed on the bottom of the clamp
unit. To deactivate the Ambient Mode, press twice the Ambient Mode
Button again.
Ambient Mode Button
Note:
The ambient mode has higher priority than mobile phone, so you cannot
make or answer phone call, listen to music, or have an intercom conversation
if the Ambient Mode is activated.
33
20S EVO
13 VOICE COMMAND
The voice command of the 20S EVO allows you to operate certain
operations by simply using your voice. You can control the 20S EVO
completely handsfree using the voice recognition. The voice command
function works only with English commands.
Mode Status
Standby / Music /
FM Radio /
Voice Command Procedure:
1. There are three ways to enter the voice command mode. The simplest
way is to tap once on the Ambient Mode Button. Another way is to
double tap the surface of the 20S EVO or the helmet surrounding the
20S EVO. Be careful not to press the Jog Dial during this process.
Lastly, you can say, “Hello Sena” during standby mode.
2. Speak a voice command from the table below:
Standby
34
Function
Voice Command
Start/End each Intercom
“Intercom
[one, two, … , nine]”
End all intercoms
“End intercom”
Call last intercom
“Last intercom”
Group Intercom
“Group intercom”
Intercom pairing
“Pairing intercom”
Cancelling operations
“Cancel”
Play/Pause music
“Music” or “Stereo”
Turn on/off FM radio
“FM radio”
Check battery
“Check battery”
Speed dialing
“Speed dial
[one, two, three]”
Redial the last call
“Redial”
Voice command help
“What can I say?”
Check connected devices
“Connected
devices”
Configuration menus
“Configuration”
20S EVO
Music / FM Radio
Function
Voice Command
Next track (music) / next
preset (FM radio)
“Next”
Previous track (music) /
previous preset (FM radio)
“Previous”
Stop music / FM Radio
“Stop”
Note:
1. Voice command performance may vary based on the environmental
conditions including riding speed, helmet type and ambient noise. To
improve the performance, minimize wind noise on the microphone by
using the large microphone sponge and closing the visor.
2. To activate the voice command during non-stand-by functions, tap the
Ambient Mode Button or double tap the surface of the main unit.
3. If the 20S EVO is in stand-by mode for longer than one minute then
the microphone will automatically be disabled and the Voice Command
feature cannot be activated by saying "Hello Sena". The Voice Command
feature will need to be activated by tapping the Ambient Mode Button
once or double tapping the surface on the 20S EVO.
14 INTERCOM PAIRING
English
Mode Status
14.1Pairing with Other 20S EVO Headsets for Intercom
Conversation
The 20S EVO can be paired with up to nine other headsets for
Bluetooth intercom conversation.
1. Turn on the two 20S EVO headsets (A and B) that you would like
to pair with each other.
2. There are two ways you can enter the two headsets into pairing
mode.
–– Press and hold the Jog Dial of the headset A and B for 6 seconds
until red LEDs of both units start to flash rapidly. You will hear a
voice prompt saying “Intercom pairing”.
–– Remove the two headsets from the clamps. Grab them with
each hand and shake them simultaneously until the green LEDs
of the both units start to flash rapidly.
35
20S EVO
3. Simply tap the Jog Dial of any one of the two headsets A or B (It
doesn’t matter that you choose A or B.) and wait until the LEDs of
both headsets turn to blue and intercom connection is automatically
established. The two 20S EVO headsets A and B are paired with
each other for intercom conversation. If the pairing process is not
completed within one minute, the 20S EVO will return to stand-by
mode.
4. You can pair with up to nine other headsets. To pair with more
headsets such as A and C, A and D, and more, simply follow the
same procedure as above.
A
A
A
B
B
C
D
Pairing A & B
36
J
C
D
Pairing A & C
J
B
C
D
Pairing A & D
J
20S EVO
Note:
1. For example, after the pairing procedures listed above, headset D is the
first intercom friend of headset A. Headset C is the second intercom
friend of headset A, and headset B is the third intercom friend of
headset A.
2. Pairing by shaking works only between 20S EVO devices.
3. If you want to cancel pairing, double tap the Jog Dial during pairing mode.
14.2Pairing with Other Sena Headset Models for
Intercom Conversation
The 20S EVO can be paired with other Sena headset models such as
the SPH10 and the SMH5 for intercom conversation. Please follow the
same procedure as above to pair with these headset models.
Note:
The SMH5 cannot participate in multi--way intercom with the 20S EVO or the
SMH10. The SMH5 has a limited capability of having two-way intercom with
each other or with other Sena headsets such as the SMH10 and the SMH5.
15 TWO-WAY & MULTI-WAY INTERCOM
English
5. The intercom pairing queue is ‘Last-Come, First-Served’. If a
headset has multiple paired headsets for intercom conversations,
the last paired headset is set as first intercom friend. The
previous intercom friend becomes second intercom friend, and
third intercom friend.
15.1 Two-way Intercom
1. You can start an intercom conversation with one of any intercom
friends by using either the Jog Dial or the voice command. Single
tap to start intercom with the first intercom friend and double
tap to start intercom with the second intercom friend. To start
intercom with the third intercom friend and above, triple tap to
enter into friend selection mode. Rotate the Jog Dial to select a
friend and tap once more to initiate the intercom with that friend.
2. You can end an intercom conversation by using either the Jog Dial
or the voice commands. Press and hold for 2 seconds to end any
intercom, or use the voice command, “End Intercom”. Or, you
can single tap to end intercom with the first intercom friend and
double tap to end intercom with the second intercom friend. To
end intercom with the third intercom friend and above, triple tap
to enter into friend selection mode. Rotate the Jog Dial to select
a friend and tap once more to end intercom with that friend. Also,
use the voice command, “Intercom [one~nine]” to end each
intercom.
37
20S EVO
1st intercom friend
2nd intercom friend
3rd ~ 9th intercom friend
Start
intercom
Single tap
Double tap
Triple tap → Rotate to
select friend → Single tap
End
intercom
Single tap
Double tap
Triple tap → Rotate to
select friend → Single tap
End any
intercom
2. Start an intercom conversation with one of the two friends in
your intercom group. For example, you (A) may start an intercom
conversation with the intercom friend (B). Or intercom friend (B)
may start an intercom call with you (A).
press and hold for 2 second
(A)
Start & End Two-way Intercom
First Friend
(B)
15.2 Multi-way Intercom
15.2.1 Start Three-way Intercom
You (A) can have a three-way intercom with two other 20S EVO friends
(B & C) by establishing two intercom connections at the same time.
1. You (A) need to be paired with two other friends (B & C) for threeway intercom.
Second Friend
(C)
3. The second intercom friend (C) may join the intercom by making
an intercom call to you (A). You (A) may also connect the second
intercom friend (C).
Pa
iri
n
g
(A)
n
iri
Pa
g
(A)
First Friend
(B)
First Friend
(B)
38
Second Friend
(C)
Second Friend
(C)
20S EVO
(A)
First Friend
(B)
Second Friend
(C)
15.2.2 End Three-way Intercom
When you are a member of an active three-way intercom, you can
completely terminate the intercom or just disconnect an intercom
connection with one of your active intercom friends.
1. Press the Jog Dial for 2 seconds until you hear double beeps
to terminate a three-way intercom completely. It terminates both
intercom connections with (B) and (C).
2. Tap or double tap the Jog Dial to disconnect intercom connection
with one of the two intercom friends accordingly. For example, by
single tapping the Jog Dial, you can just terminate the intercom
connection with the first intercom friend (B). However, you still
have the intercom connection with your second intercom friend
(C).
Jog Dial Operation
Result
Press for 2”
English
4. Now you (A) and two 20S EVO intercom friends (B & C) are having
a three-way intercom.
Disconnect (B) & (C)
Single tap
Disconnect (B)
Double tap
Disconnect (C)
15.2.3 Start Multi-way Intercom
You can have multi-way intercom with up to seven other 20S EVO
users by creating an intercom chain. Both the head and the tail of the
chain can add new participants.
(A)
First Friend
(B)
Second Friend
(C)
For example, if you have a three-way intercom set up, the new
participant (D) can be added to either (B)-the head, or (C)-the tail. If
(D) were added to (C), then (D) becomes the new tail of the chain. If
(D) were added to (B), then (D) becomes the new head. In this way, an
intercom chain can hold up to eight people.
39
20S EVO
Rest of the connection of the chain will be preserved. Likewise,
double tap will disconnect the intercom connection between you
(A) and (C), while preserving rest of the connections.
(A)
First Friend
(B)
Please note that each participant’s intercom friends are the ones
adjacent to each other.
Note:
To have multi-way intercom with more than four participants, you must enable
Eight-way Intercom. Please refer to section 21.10 “Enabling/Disabling Eightway Intercom” for more details.
15.2.4 End Multi-way Intercom
You can completely get out of the multi-way intercom or just disconnect
a part of the chain.
1. Press the Jog Dial for 2 seconds until you hear double beeps
to terminate multi-way intercom. It terminates the intercom
connections between you (A), and all participants in the chain.
2. Single tap or double tap the Jog Dial to disconnect intercom
connection between one of the two intercom friends. A single tap
will disconnect the intercom connection between you (A) and (B).
40
(A)
Second Friend
(C)
First Friend
(B)
Second Friend
(C)
Single Tap
(A)
First Friend
(B)
Second Friend
(C)
Double Tap
20S EVO
Result
Press and hold for 1”
Disconnect all participants
Single tap
Disconnect participants chained to (B)
Double tap
Disconnect participants chained to (C)
Note:
Multiple headsets are connected during multi-way intercom. With various
signals interfering each other, the intercom distance of multi-way intercom is
somewhat shorter than that of two-way intercom.
15.3 Intercom Failure
When you try to start an intercom conversation with an intercom friend
who is already having a multi-way intercom with other riders or a
mobile phone call, you will hear a low tone double beep signifying an
intercom busy signal. In this case, you have to try again later.
15.4 Intercom Reconnection
If your intercom friend goes out of range while having an intercom
conversation, you may hear static noise and eventually the intercom
will be disconnected. In this case, the 20S EVO automatically tries to
reconnect the intercom every 8 seconds and you will hear high tone
double beeps until the intercom is reestablished. If you don’t want to
make a reconnection, tap the Jog Dial to stop the attempt.
16 THREE-WAY CONFERENCE PHONE CALL
WITH INTERCOM PARTICIPANT
English
Jog Dial Operation
You can have a three-way conference phone call by adding an
intercom friend to the mobile phone conversation. While having a
mobile phone call, make an intercom call to one of the intercom friends
by tapping the Jog Dial to form a three-way conference call with the
person on the mobile phone line. To disconnect the intercom first and
go back to your private mobile phone call, terminate the intercom by
tapping the Jog Dial. To end the mobile phone call first and maintain
the intercom conversation, press the Jog Dial for 2 seconds, or tap
the phone button, or wait for the person on the mobile phone line to
end the call.
Start
Tap Jog Dial while having a mobile phone call
End intercom first
End phone call first
Tap Jog Dial
Press Jog Dial for 2”
or
Tap Phone Button
or
Wait for the called person to end the call
Start & End Three-way Conference Phone Call
41
20S EVO
17 GROUP INTERCOM
Group Intercom allows you to instantly create a multi-way conference
intercom of up to eight participants. You can create and start Group
Intercom through your Smartphone App.
1. Start your Smartphone App and go to ‘Group Setting’ under
‘Group Intercom’.
2. Browse your friends, and select up to seven other people you
want to group with.
3. Check your friends and press ‘Save to My 20S EVO’ on the screen.
4. Press ‘Connect’ on the screen or the Ambient Mode Button for 1
second to begin Group Intercom.
Note:
To use Group Intercom with more than four participants, you must enable
Eight-way Intercom. Please refer to section 21.10, “Enabling/Disabling
Eight-way Intercom” for more details.
42
18 UNIVERSAL INTERCOM
You can have an intercom conversation with non-Sena Bluetooth
headsets using the Universal Intercom function. Non-Sena Bluetooth
headsets can be connected to the Sena Bluetooth headset if they
support the Bluetooth Hands-Free Profile (HFP). The working distance
may differ depending on the performance of Bluetooth headset that it
is connected to. In general, it is shorter than normal intercom distance
since it uses the Bluetooth handsfree profile.
18.1 Universal Intercom Pairing
The 20S EVO can be paired with non-Sena Bluetooth headsets for
Bluetooth intercom conversation. You can pair the 20S EVO with only
one non-Sena Bluetooth headset so if you pair with a different nonSena Bluetooth headset, the previous pairing list will be removed.
1. Turn on the 20S EVO and a non-Sena Bluetooth headset that you
want to pair with.
20S EVO
18.2 Two-way Universal Intercom
You can initiate the Universal Intercom connection with non-Sena
Bluetooth headsets using the same intercom connection method as
you would between other Sena headsets. You may single tap the Jog
Dial to begin an intercom conversation with the first intercom friend,
double tap with the second intercom friend, and triple tap with the third
intercom friend.
Non-Sena Bluetooth headsets may initiate the Universal Intercom
connection by activating the voice dialing or using the redialing
operation. You may also disconnect the existing connection by ending
a call operation function (refer to the user’s manual of the headsets for
voice dialing, redialing, and ending a call).
43
English
2. Press the Jog Dial for 12 seconds to enter the configuration
menu. Rotate the Jog Dial until you hear a voice prompt saying
“Universal intercom pairing”. Press the Phone Button to enter
into Universal Intercom Pairing mode and the blue LED will flash
rapidly and you will hear multiple beeps. Please refer to section
21.17, “Universal Intercom Pairing” for more details.
3. Perform the operation required for handsfree pairing on the nonSena Bluetooth headset (refer to the user’s manual of the headsets
you want to use). The 20S EVO will automatically perform pairing
with non-Sena Bluetooth headsets in pairing mode.
20S EVO
18.3 Three-way Universal Intercom
You may make a three-way Universal Intercom connection with two
20S EVOs and one non-Sena Bluetooth headset.
1. You (A) need to be paired with a non-Sena Bluetooth headset (B)
and another 20S EVO headset (C) for the three-way intercom.
Pa
i
g
(B)
(C)
2. Start an intercom conversation with non-Sena Bluetooth headset
(B) in your intercom group. For example, you (A) may start an
intercom conversation with non-Sena Bluetooth headset (B). The
non-Sena Bluetooth headset (B) may also start an intercom call
with you (A).
44
(C)
4. Now you (A), non-Sena Bluetooth headset (B), and the other 20S
EVO (C) are having a three-way intercom.
(A)
(B)
(C)
5. You may disconnect three-way Universal Intercom using the
same way as you do in normal three-way intercom. Please refer to
section 15.2.2, “End Three-way Intercom”.
(A)
(B)
(A)
(B)
rin
rin
g
i
Pa
(A)
3. The other 20S EVO (C) may join the intercom by making an
intercom call to you (A).
(C)
20S EVO
18.4 Four-way Universal Intercom
You may have a couple of other four-way Universal Intercom
configurations, 1) your headset (A), a non-Sena Bluetooth headset
(B), another 20S EVO (C), and a non-Sena Bluetooth headset (D), 2)
your headset (A), a non-Sena Bluetooth headset (B), and two other
20S EVO headsets (C and D). You may make the four-way Universal
Intercom call the same way as a normal four-way intercom call.
(A)
(C)
(D)
(B)
2. The other 20S EVO (C) may join the intercom by making an
intercom call to you (A).
(A)
(B)
(C)
(D)
45
English
You may make a four-way Universal Intercom connection with a couple
of different configurations, 1) three 20S EVOs and one non-Sena
Bluetooth headset or 2) two 20S EVOs and two non-Sena Bluetooth
headsets.
18.4.1 Four-way Universal Intercom Case 1
Two 20S EVO headsets (A and C) and two non-Sena Bluetooth
headsets (B and D).
1. You (A) may start an intercom conversation with the non-Sena
Bluetooth headset (B).
20S EVO
3. The non-Sena Bluetooth headset (D) may join the three-way
intercom by making an intercom call to the 20S EVO (C).
(A)
18.4.2 Four-way Universal Intercom Case 2
Three 20S EVO headsets (A, C and D) and one non-Sena Bluetooth
headset (B).
The procedure is the same as case 1 described in section 18.4.1.
(C)
(A)
(D)
(B)
4. Now two 20S EVO headsets (A & C) and two non-Sena Bluetooth
headsets (B & D) are connected with the four-way Universal Intercom.
(A)
(B)
(C)
(D)
You may disconnect a four-way Universal Intercom using the same
way as you do in a normal four-way intercom. Please refer to section
15.2.4, “End Multi-way Intercom”.
46
(C)
(B)
(D)
20S EVO
You can remotely control the 20S EVO via Bluetooth using the Remote
Control (sold separately). This eliminates the need to take off your
hand for button operations. Your 20S EVO and the Remote Control
must be paired together before use.
1. Turn on the 20S EVO and the Remote Control.
2. Press the Jog Dial for 12 seconds to enter the configuration
menu. Rotate the Jog Dial until you hear a voice prompt saying,
“Remote control pairing”. Press the Phone Button to enter into
Remote Control Pairing mode and the red LED will flash rapidly
and you will hear multiple beeps. Please refer to section 21.16,
“Remote Control Pairing” for more details.
3. Enter Bluetooth pairing mode on your Remote Control. The 20S
EVO will automatically perform pairing with the Remote Control
in pairing mode. You will hear a voice prompt, “Remote control
connected”, when they are successfully connected.
20 FUNCTION PRIORITY
English
19 REMOTE CONTROL
The 20S EVO operates in the following order of priority:
(highest)
(lowest)
Ambient mode
Mobile phone
Voice command mode
Intercom
Stereo music by audio cable
Music sharing by Bluetooth stereo music
FM Radio
Bluetooth stereo music
A lower priority function is always interrupted by a higher priority
function. For example, stereo music is interrupted by intercom call,
and intercom conversation is interrupted by incoming mobile phone
call.
47
20S EVO
21 20S EVO CONFIGURATION SETTING
You can set the configuration of the 20S EVO by the voice menu
instruction as below.
1. To enter into voice configuration menu, press and hold the Jog
Dial for 12 seconds until the LED shows solid blue and you hear
high tone double beeps. You will also hear a voice prompt saying
“Configuration menu”.
2. Rotate the Jog Dial clockwise or counter-clockwise to navigate
between the menus. You will hear voice prompts for each menu
item as below.
3. You can enable the feature or execute the command by tapping
the Phone Button, or disable the feature by tapping the Jog Dial.
4. If any button is not pressed within 10 seconds, the 20S EVO will
exit the configuration and go back to stand-by.
5. If you want to exit the configuration immediately, rotate the Jog
Dial until you hear a voice prompt saying “Exit configuration”,
and tap the Phone Button.
48
The voice prompt for each menu item is as below:
(1) Speed dial
(2) Audio multitasking
(3) Intercom-audio overlay
sensitivity
(4) Navigation app support
(5) Audio boost
(6) Smart volume control
(7) Motion sensor sensitivity
(8) VOX phone
(9) HD intercom
(10) Eight-way intercom
(11) Voice prompt
(12) FM station guide
(13) Sidetone
(14) Noise control
(15) Delete all pairings
(16) Remote control pairing
(17) Universal intercom pairing
(18) Exit configuration
20S EVO
21.1 Assigning Speed Dial
Speed dial
Audio Multitasking
Voice Prompt
“Speed dial”
Intercom-audio overlay sensitivity
Factory Default
N/A
Navigation app support
Execute
Tap the Phone Button
Remote control pairing
Delete all pairings
Audio boost
Noise control
Smart volume control
Motion sensor sensitivity
Sidetone
VOX phone
FM station guide
Voice prompt
HD intercom
Eight-way intercom
English
Exit configuration
Universal intercom pairing
1. To assign a phone number as a speed dial, rotate the Jog Dial
until you hear a voice prompt saying “Speed dial”.
2. Tap the Phone Button, and you will hear voice prompts saying
“Speed dial one” and “Phone connected”.
–– Rotate the Jog Dial to select one of three speed dial numbers
and you hear a voice prompt saying “Speed dial (#)”.
3. Call a phone number you want to assign and you will hear a voice
prompt saying “Save speed dial (#)”. The phone number is
automatically assigned to the selected speed dial number. Then
the phone call will hang up before being connected.
4. To exit the menu, rotate the Jog Dial clockwise or counter
clockwise until you hear a voice prompt saying “Exit”, and tap
the Phone Button to confirm. You will then hear a voice prompt
saying “Exit”. If any button is not pressed within 1 minute, the
20S EVO will exit the configuration menu and go back to stand-by
mode.
49
20S EVO
21.3 Setting Intercom-audio Overlay Sensitivity
Note:
1. After assigning a phone number to one of three speed dials, you can
continually assign another phone number to the rest of two speed dials.
2. You can also assign phone numbers for speed dialing by using the
Device Manager software or the Sena Smartphone App. Please visit the
Sena Bluetooth website at www.sena.com for more information.
21.2 Enabling/Disabling Audio Multitasking
Voice Prompt
“Audio multitasking”
Factory Default
Enable
Enable
Tap the Phone Button
Disable
Tap the Jog Dial
Audio Multitasking allows you to have an intercom conversation while
simultaneously listening to music, FM radio, or GPS instructions. The
overlaid audio is played in the background with reduced volume
whenever there is an intercom conversation and will return to normal
volume once the conversation is finished. If this feature is disabled,
any incoming or outgoing intercom will interrupt your audio channel.
50
Voice Prompt
“Intercom-audio overlay sensitivity”
Factory Default
6
Level Adjustment
Rotate the Jog Dial (1~10)
Apply
Tap the Phone Button
When the Audio Multitasking setting is enabled, if you talk over the
intercom while music is playing, then the music volume will be lowered
to play in the background. You can adjust the intercom sensitivity
to activate this background music mode. To adjust this intercom
sensitivity, tap the Phone Button when you hear the voice prompt,
“Intercom-audio overlay sensitivity”. Rotate the Jog Dial to adjust
the sensitivity level. Level 1 has the lowest sensitivity and level 10
has the highest sensitivity. Tap the Phone Button to save the level of
sensitivity and you will hear the voice prompt “Save (#)”.
Before you confirm the selected level, you can test its sensitivity by
saying a word out loud or blowing into the mic. If your voice is larger
than the sensitivity of the selected level, you will hear double beeps. If
your voice is smaller than the sensitivity of the selected level, you will
not hear anything.
20S EVO
21.4 Enabling/Disabling Navigation App Support
21.6 Setting Smart Volume Control
“Navigation app support”
Voice Prompt
Disable
Factory Default
Disable
Enable
Tap the Phone Button
Level Adjustment
Disable
Tap the Jog Dial
Rotate the Jog Dial
(Low/Medium/High/Disable)
Apply
Tap the Jog Dial
When Audio Multitasking is enabled, your smartphone’s GPS
application reduces in volume whenever there is an ongoing intercom
conversation. To listen to your smartphone’s GPS navigation clearly
without this volume reduction, enable Navigation App Support.
Note:
The volume level of the music will not be reduced during an intercom
conversation when the Navigation App Support setting is enabled.
English
Voice Prompt
Factory Default
“Smart volume control”
Smart Volume Control automatically changes the level of the speaker
volume based on the level of the environmental noise. When it is
disabled, volume is controlled manually. Rotate the Jog Dial until you
hear the voice prompt, “Smart volume control”. By tapping the Phone
Button, it will lead you to the level adjustment mode. You can enable
it by setting the sensitivity to low, medium, or high. Smart Volume
Control responds to smaller environmental noises as the sensitivity
level becomes higher.
21.5 Enabling/Disabling Audio Boost
Voice Prompt
“Audio boost”
Factory Default
Disable
Enable
Tap the Phone Button
Disable
Tap the Jog Dial
Audio Boost increases the overall maximum volume. Disabling Audio
Boost will reduce the overall maximum volume.
51
20S EVO
21.7 Setting Motion Sensor Sensitivity
21.8 Enabling/Disabling Voice Activated Phone Answering
Voice Prompt
“Motion sensor sensitivity”
Voice Prompt
Factory Default
Low
Factory Default
Enable
Level Adjustment
Rotate the Jog Dial
(High/Low/Disable)
Enable
Tap the Phone Button
Apply
Tap the Phone Button
Disable
Tap the Jog Dial
Motion Sensor Sensitivity determines the sensitivity when you double
tap on the surface of the 20S EVO to enter voice command mode.
Rotate the Jog Dial until you hear the voice prompt, “Motion sensor
sensitivity”. By tapping the Phone Button, it will lead you to level
adjustment mode. Default is at low, but you may change it to high, or
disable the feature by rotating the Jog Dial. After you have completed
the setting, tap the Phone Button to apply the changes. If this feature
does not work properly, disable this feature, and press on the Ambient
Mode Button to enter voice command mode.
52
“VOX phone”
If this feature is enabled, you can answer incoming calls by simply
saying a word loudly enough, unless you are connected to intercom.
For example, when you hear a series of beeps for an incoming call,
you can answer the phone by saying “Hello” or any other word loudly.
However, the VOX Phone feature does not work if you are connected
to the intercom. This feature is enabled from the factory but can be
disabled through the configuration menu, Device Manager, or the
Sena Smartphone App. If this mode is disabled, you have to tap the
Jog Dial or the Phone Button to answer an incoming call.
20S EVO
21.9 Enabling/Disabling HD Intercom
21.10 Enabling/Disabling Eight-way Intercom
“HD intercom”
Voice Prompt
“Eight-way intercom”
Enable
Factory Default
Disable
Enable
Tap the Phone Button
Enable
Tap the Phone Button
Disable
Tap the Jog Dial
Disable
Tap the Jog Dial
HD Intercom enhances the two-way intercom audio from normal quality
to HD quality. HD Intercom will become temporarily disabled when you
enter into a multi-way intercom. If this feature is disabled, the two-way
intercom audio will change to normal quality.
English
Voice Prompt
Factory Default
Disabling the Eight-way Intercom optimizes the intercom performance
for a small group up to four participants. Enabling the Eight-way
Intercom optimizes the intercom performance for a larger group up to
eight participants.
Note:
The intercom distance of HD Intercom is relatively shorter than that of normal
intercom.
53
20S EVO
21.11 Enabling/Disabling Voice Prompts
21.12 Enabling/Disabling FM Station Guide
Voice Prompt
“Voice prompt”
Voice Prompt
“FM station guide”
Factory Default
Enable
Factory Default
Enable
Enable
Tap the Phone Button
Enable
Tap the Phone Button
Disable
Tap the Jog Dial
Disable
Tap the Jog Dial
You can disable voice prompts, but the following voice prompts are
always on.
- Voice prompts for configuration setting menu
- Voice prompts for battery level Indicator
- Voice prompts for factory reset
- Voice prompts for speed dial
- Voice prompts for FM radio functions
When FM Station Guide is enabled, FM station frequencies are given
by voice prompts as you select preset stations. When FM Station
Guide is disabled, the voice prompts on FM station frequencies will
not be given as you select preset stations.
21.13 Enabling/Disabling Sidetone
Voice Prompt
“Sidetone”
Factory Default
Disable
Enable
Tap the Phone Button
Disable
Tap the Jog Dial
Sidetone is the sound of your own voice as picked up by your headset’s
microphone and reproduced in your own ear, by your own speaker. It
helps you to naturally speak at the correct level according to varying
helmet noise conditions. If this feature is enabled, you can hear what
you are speaking during an intercom conversation or a phone call.
54
20S EVO
21.14 Enabling/Disabling Advanced Noise Control™
21.15 Delete All Bluetooth Pairing Information
“Noise control”
Voice Prompt
Enable
Factory Default
N/A
Enable
Tap the Phone Button
Execute
Tap the Phone Button
Disable
Tap the Jog Dial
When Advanced Noise Control is enabled, the background noise is
reduced during an intercom conversation. When it is disabled, the
background noise is mixed with your voice during intercom.
Note:
If you use your 20S EVO with the Bluetooth Audio Pack for GoPro, you can
enable or disable this feature only during Normal Voice Recording. This
feature is automatically disabled while in Ultra HD (UHD) Voice Recording
mode.
English
Voice Prompt
Factory Default
“Delete all pairings”
To delete all Bluetooth pairing information of the 20S EVO, rotate the
Jog Dial until you hear a voice prompt saying “Delete all pairings”,
and tap the Phone Button to confirm. Tapping the Jog Dial is not
available for this setting.
21.16 Remote Control Pairing
Voice Prompt
“Remote control pairing”
Factory Default
N/A
Execute
Tap the Phone Button
To enter into Remote Control Pairing mode, rotate the Jog Dial until
you hear a voice prompt, “Remote control pairing”. Then press the
Phone Button to enter into Remote Control Pairing mode. The headset
will automatically exit from the configuration menu. Please refer to
section 19 for details on remote control.
55
20S EVO
21.17 Universal Intercom Pairing
Tap Phone Button
Tap Jog Dial
Voice Prompt
“Universal intercom pairing”
Speed Dial
Execute
N/A
Factory Default
N/A
Audio Multitasking
Enable
Disable
Execute
Tap the Phone Button
Intercom-audio Overlay
Sensitivity
Execute
N/A
Navigation App Support
Enable
Disable
Disable
To enter into Universal Intercom Pairing mode, rotate the Jog Dial until
you hear a voice prompt, “Universal intercom pairing”. Then press
the Phone Button to enter into Universal Intercom Pairing mode. The
headset will automatically exit from the configuration menu. Please
refer to section 18.1 for details on Universal Intercom.
21.18 Exit Voice Configuration Menu
Voice Prompt
“Exit configuration”
Factory Default
N/A
Execute
Tap the Phone Button
To exit voice configuration menu and get back to stand-by mode,
rotate the Jog Dial until you hear a voice prompt saying “Exit
configuration”, and tap the Phone Button to confirm. Tapping the Jog
Dial is not available for this setting.
56
Rotate Jog Dial
Audio Boost
Enable
Motion Sensor Sensitivity
Execute
N/A
VOX Phone
Enable
Disable
HD Intercom
Enable
Disable
Eight-way Intercom
Enable
Disable
Voice Prompt
Enable
Disable
FM Station Guide
Enable
Disable
Sidetone
Enable
Disable
Advanced Noise Control
Enable
Disable
Delete All Pairings
Execute
N/A
Remote Control Pairing
Execute
N/A
Universal Intercom Pairing
Execute
N/A
Exit Configuration
Execute
N/A
Voice Configuration Menu & Button Operations
20S EVO
1. To restore the 20S EVO to factory default settings, press and hold
the Phone Button for 12 seconds until the LED shows solid red
and you hear double beeps. You will hear a voice prompt saying
“Factory reset”.
2. Within 5 seconds, press the Jog Dial to confirm reset. The headset
will be restored to factory setting and switched off automatically.
You will hear a voice prompt saying “Headset reset, good-bye”.
3. If you press the Phone Button or don’t press the Jog Dial within 5
seconds, the reset attempt is canceled and the headset returns to
stand-by mode. You will hear a voice prompt saying “Canceled”
23 FAULT RESET
English
22 RESET TO FACTORY DEFAULT SETTINGS
When the 20S EVO is not working properly or is in faulty status for
any reason, you may reset by pushing the pin-hole reset button at the
back of the headset main unit. Insert a paper clip into the reset pinhole and press the reset button for a second with light pressure. The
20S EVO will be switched off, and you have to turn the system back
on and try again. However, this will not restore the headset to factory
default settings.
57
20S EVO
24 FIRMWARE UPGRADE
The 20S EVO supports firmware upgrade function. Please visit Sena
Bluetooth web site at www.sena.com to check the latest software
downloads.
25 OPERATION QUICK REFERENCE
Type
Basic
Function
Function
LED
Beep
Power-on
Press the Phone
Button and the Jog
Dial for 1 second
-
Solid blue
Ascending
beeps
Power-off
Press the Phone
Button and the
Jog Dial
-
Solid red
Descending
beeps
Volume
adjustment
Rotate the Jog Dial
-
-
-
Configuration
Press the Jog Dial
for 12 seconds
“Configuration” Solid blue
Voice
command
Double tap the
surface of the main
unit
“Hello Sena!”
Green flashing -
-
Green flashing -
Double tap the
Ambient Mode Ambient Mode
Button
58
Voice
Command
Button Command
High tone
double beeps
20S EVO
Function
Mobile phone
pairing
Second
mobile phone
pairing
LED
Beep
Press the Phone
Button for 5
seconds
-
Blue & red
alternatively
flashing
High tone
multiple beeps
Press the Jog Dial
for 6 seconds
-
Red flashing
Multiple beeps
-
Type
Red flashing
Multiple beeps
Tap the Phone Button within 2 seconds
Tap the Phone Button again within 2 seconds
Mobile
Phone
Press the Phone
Button for 2
seconds
-
Answer & end
phone call
Tap the Phone
Button
-
-
-
Voice dial
Tap the Phone
Button
-
-
-
Speed dial
Double Tap the
Phone Button
“Speed dial
[one, two, three]”
-
Mid-tone
single beep
Reject
incoming call
Press the Jog Dial
for 2 seconds
-
-
-
Call transfer
-
High tone
single beep
Function
Intercom
pairing
Intercom
Tap the Phone Button within 2 seconds
Press the Jog Dial
for 6 seconds
GPS pairing
Voice
Command
Button Command
Music
Button Command
Press the Jog Dial
for 6 seconds
Voice
Command
“Pairing
intercom”
LED
Red flashing
Beep
English
Type
Mid-tone
single beep
Tap the Jog Dial of any one of the two headsets
Start/End
each intercom
Tap the Jog Dial
“Intercom
[one, two … nine]”
-
-
End all
intercoms
Press the Jog Dial
for 2 seconds
“End
intercom”
Blue flashing
Mid-tone
double beeps
Start Group
Intercom
Press the Ambient
Mode Button for 1
second
“Group
intercom”
Green flashing -
Play/Pause
Bluetooth
music
Press the Jog Dial
for 1 second
“Music”
-
Mid-tone
double beeps
Track forward/
back
Rotate the Jog Dial
while pressing
“Next”/
“Previous”
-
-
59
20S EVO
Type
FM radio
Function
LED
Beep
FM radio on
Press the Phone
Button for 2
seconds
“FM radio”
-
Mid-tone
double beeps
FM radio off
Press the Phone
Button for 2
seconds
“FM radio”/
“Stop”
-
Mid-tone
double beeps
Select preset
Tap the Phone
Button
“Next”/
“Previous”
-
Mid-tone
single beep
Seek stations
Rotate the Jog Dial
while pressing
-
-
High tone
triple beeps
Scan up FM
band
Double tap the
Phone Button
-
-
-
Stop scanning
Double tap the
Phone Button
-
-
High tone
double beeps
Save preset
while
scanning
Tap the Phone
Button
-
-
High tone
double beeps
Press the Phone
Button for 12
seconds
-
Solid red
High tone
double beeps
-
-
Factory reset
Reset
Tap the Jog Dial within 5 seconds
Fault reset
60
Voice
Command
Button Command
Press the Reset
Button
-
CERTIFICATION AND SAFETY APPROVALS
FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device pursuant to part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment on and off, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antennae
• Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
20S EVO
FCC Caution
Any changes or modifications to the equipment not expressly approved by
the party responsible for compliance could void user’s authority to operate
the equipment.
CE Declaration of Conformity
This product is CE marked according to the provisions of the R&TTE
Directive (2014/53/EU). Hereby, Sena declares that the radio equipment
type SP38 is in compliance with Directive 2014/53/EU. For further
information, please consult www.sena.com. Please note that this product
uses radio frequency bands not harmonized within EU. Within the EU this
product is intended to be used in Austria, Belgium, Denmark, Finland,
France, Germany, Greece, Ireland, Italy, Luxembourg, The Netherlands,
Portugal, Spain, Sweden, United Kingdom and within EFTA in Iceland,
Norway and Switzerland.
Industry Canada Statement
This device complies with Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that
may cause undesired operation of the device.
Bluetooth License
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
and any use of such marks by Sena is under license. Other trademarks and
trade names are those of their respective owners.
The product is compliant with and adopts the Bluetooth® Specification 4.1
and has successfully passed all interoperability tests that are specified in the
Bluetooth® specification. However, interoperability between the device and
other Bluetooth®-enabled products is not guaranteed.
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English
FCC RF Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment. End users must follow the specific operating
instructions for satisfying RF exposure compliance. The antenna used for
this transmitter must not transmit simultaneously with any other antenna
or transmitter, except in accordance with FCC multi-transmitter product
procedures.
20S EVO
WEEE (Waste Electrical and Electronic Equipment)
The crossed-out wheel bin symbol on the product, literature, or packaging reminds you that all electrical and
electronic products, batteries, and accumulators must
be taken to separate collection at the end of their
working life. This requirement applies to the European
Union and other locations where separate collection
systems are available. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please do not dispose
of these products as unsorted municipal waste, but hand it in at an
official collection point for recycling.
62
LIMITED PRODUCT WARRANTY DISCLAIMERS,
and LIMITATIONS
Limited Warranty
Limited Warranty
Sena Technologies, Inc. ("Sena") guarantees the product quality based
on the technical specification stated in the product manual, and data
regarding product warranty. Here, product warranty extends to the product
only.
Warranty Period
Sena warrants that this product shall conform to and perform in accordance
with published technical specifications and the accompanying written
materials, and shall be free of defects in materials and workmanship, for
a period of two (2) years from the date of purchase by the first consumer
purchaser of the Product. This limited warranty extends only to the original
consumer purchaser of the Product and is not assignable or transferable to
any subsequent purchaser/end-user.
20S EVO
Notice and Waiver
By buying and using this product, you relinquish considerable legal rights
including any claim for compensation for damages. Therefore, be certain
to read and understand the following terms and conditions before using the
product. Use of this product will constitute consent to this agreement, and
forfeiture of rights to all claims. If you do not consent to all the terms and
conditions of this agreement, return the product for a refund.
1. You must completely understand and accept all risks (including those
occurring due to any careless behavior of yours or others) which may
occur during the use of this product.
2. You are responsible for ensuring that your medical condition permits
usage of the product and that you are in sufficient physical condition for
using any device which can be used with it. In addition, you must ensure
that the product does not limit your abilities and that you are able to use
it safely.
3. You must be an adult who can take responsibilities for using the product.
4. You must read and understand the following warnings and alerts:
• Sena, together with employees, managers, partners, subsidiaries,
representatives, agents, supporting firms and suppliers, sole sellers
of Sena (collectively referred to as “the company”) recommend that,
before using the product and similar devices of any brands including
its derivative models, you collect any relevant information in advance
and be entirely prepared in terms of weather, traffic situation, and road
conditions.
• When you use the product while you operating any vehicle or
equipment such as motorcycles, scooters, mopeds, ATVs, or quadbikes (hereinafter called “transportation means”), you need to follow
the safety precautions provided by the manufacturer of the vehicle.
• When you use the product, use good judgment; never use it under the
influence of alcohol.
5. You must read and completely understand all terms and conditions
of legal rights and warnings that are involved in using the product. In
addition, usage of the product constitutes acceptance of all terms and
conditions regarding waiver of rights.
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English
Termination
Quality warranty of the product becomes effective on the date of initial
purchase. In addition, the quality warranty of the product expires when the
warranty period expires. However, in the following cases, the warranty will
be terminated prematurely.
• In the event the product has been sold or transferred to a third party.
• In the event the manufacturer’s name, serial number, product label, or
other markings have been modified or removed.
• In the event any unauthorized person has tried to disassemble, repair, or
modify the product.
20S EVO
Warranty Exclusions
Reasons for Limited Liabilities
If you do not return the product after purchasing it, you relinquish all rights
to liabilities, loss, claims, and claims for reimbursement of expenses
(including attorney’s fees). Therefore, Sena will not be liable for physical
injury, death, or any loss or damage of transportation means, possessions,
or assets which belong to you or third parties that may have occurred while
you use the product. Further, Sena will not be liable for any substantial
damage not related to the condition, environment, or malfunction of the
product. All risks related with the operation of the product depend entirely
on the user regardless of its use by the initial purchaser of a third party.
Use of this product may violate local or national laws. In addition, be
aware once again that correct and safe use of the product is entirely your
responsibility.
64
Limitation of Liability
TO THE FULL EXTENT ALLOWED BY LAW, SENA EXCLUDES FOR ITSELF
AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR
TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS
OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE,
FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF SENA OR ITS
AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT,
OR REFUND OF THE PURCHASE PRICE PAID, AT SENA’S OPTION. THIS
DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY
REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
IN ANY CASE, THE TOTAL COMPENSATION LIABILITIES OF SENA OR ITS
SALES AGENTS SHALL NOT EXCEED THE PRICE PAID FOR THE PRODUCT
BY THE PURCHASER.
20S EVO
Warranty Service
To obtain product warranty service, send the defective product, at your
expense, to the manufacturer or the seller along with proof of purchase
(a receipt that shows the purchase date, a product registration certificate
of the Website, and other relevant information). Take necessary measures
to protect the product. In order to get a refund or replacement, you must
include the whole package as it was purchased. Sena will provide free-ofcharge repair or replacement service for the product when product defects
occur within the scope of the product warranty during the warranty period.
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English
Liabilities Disclaimer
In addition to damages which may occur due to the use of the product,
Sena will not be liable for damages of the product which occur due to the
following events.
• In the event the product is misused or used for purposes other than its
intended purposes.
• In the event the product is damaged because the user does not follow the
content of the product manual.
• In the event the product is damaged because it has been left unattended
or has undergone any other accident.
• In the event the product is damaged because the user has used any parts
or software which are not provided by the manufacturer.
• In the event the product is damaged because the user has disassembled,
repaired, or modified it in such way as is not explained in the product
manual.
• In the event the product is damaged by a third party.
• In the event the product is damaged due to Acts of God (including fire,
flood, earthquake, storm, hurricane or other natural disaster).
• In the event the surface of the product is damaged by use.
1.0.1
www.sena.com
User’s Guide for Firmware v1.7
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