Sena 10C User Guide
English
Motorcycle Bluetooth®
Camera & Communication System
1
1
Audio
Multitasking
www.sena.com
User’s Guide
10C
© 1998-2018 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SF1™, SF2™, SF4™, SFR™, SRL™,
Momentum™, Momentum INC™, Momentum Lite™, Momentum Pro™, Momentum INC Pro™, Cavalry™, 30K™, 20S EVO™, 20S™, 10S™, 10C™,
10C PRO™, 10U™, 10Upad™, 10R™, 3S™, SMH5™, SMH5-FM™, SMH5 MultiCom™, SMH10™, SMH10R™, SPH10™, SPH10H-FM™, Savage™,
Prism Tube WiFi™, Prism™, Bluetooth Audio Pack for GoPro®, R1™, RC3™, RC4™, Handlebar Remote™, Wristband Remote™, PowerPro,
Mount™, Powerbank™, FreeWire™, SR10™, SM10™, X1™, X1 Pro™, Expand™, Tufftalk™, Tufftalk Lite™ are trademarks of Sena Technologies,
Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena.
GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies Inc. (“Sena”) is not affiliated with Woodman
Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the
GoPro® Hero3 allowing for Bluetooth capabilities.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered
trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
10C
1
INTRODUCTION........................................................................................................5
2
PACKAGE CONTENTS.............................................................................................6
3
INSTALLING THE 10C ON YOUR HELMET.............................................................8
3.1
3.2
3.3
3.4
4
GETTING STARTED............................................................................................... 16
4.1
4.2
4.3
4.4
4.5
4.6
4.7
5
Button Operation....................................................................................................................16
Powering On and Off.............................................................................................................17
Low Battery Warning..............................................................................................................17
Charging................................................................................................................................17
Checking the Battery Level....................................................................................................17
Volume Adjustment................................................................................................................18
Sena Softwares......................................................................................................................18
CAMERA OPERATION........................................................................................... 19
5.1
5.2
5.3
5.4
5.5
5.6
6
Installing the Main Unit.............................................................................................................8
Installing the Speakers...........................................................................................................10
Installing the Microphone.......................................................................................................11
Adjusting the angle................................................................................................................15
Camera On or Off...................................................................................................................19
Camera Modes......................................................................................................................19
Video Recording....................................................................................................................20
Photo Taking...........................................................................................................................21
Video Tagging........................................................................................................................22
Playback.................................................................................................................................22
PAIRING THE 10C WITH BLUETOOTH DEVICES............................................... 23
6.1
6.2
6.3
6.4
Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device..........................................23
Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10.............................24
Advanced Selective Pairing: A2DP Stereo or Handsfree......................................................25
Intercom Pairing.....................................................................................................................26
English
CONTENTS
7
MOBILE PHONE, GPS, SR10................................................................................ 28
7.1
7.2
7.3
7.4
8
Mobile Phone Call Making and Answering...........................................................................28
Speed Dialing.........................................................................................................................29
GPS Navigation......................................................................................................................31
Sena SR10, Two-Way Radio Adapter....................................................................................31
STEREO MUSIC..................................................................................................... 32
8.1 Bluetooth Stereo Music..........................................................................................................32
8.2 Music Sharing........................................................................................................................33
9
INTERCOM.............................................................................................................. 34
9.1 Two-way Intercom..................................................................................................................34
9.2 Three-way Intercom...............................................................................................................35
9.3 Four-way Intercom..................................................................................................................37
10 THREE-WAY CONFERENCE PHONE CALL
WITH INTERCOM PARTICIPANT.......................................................................... 38
11 GROUP INTERCOM............................................................................................... 39
12 UNIVERSAL INTERCOM........................................................................................ 40
12.1
12.2
12.3
12.4
Universal Intercom Pairing.....................................................................................................41
Two-way Universal Intercom..................................................................................................41
Three-way Universal Intercom...............................................................................................42
Four-way Universal Intercom.................................................................................................43
13 FM RADIO............................................................................................................... 45
13.1
13.2
13.3
13.4
13.5
13.6
13.7
FM Radio On/Off....................................................................................................................45
Preset Stations.......................................................................................................................45
Seek and Save.......................................................................................................................46
Scan and Save.......................................................................................................................46
Temporary Preset...................................................................................................................47
FM Sharing.............................................................................................................................47
Region Selection....................................................................................................................47
10C
14 FUNCTION PRIORITY............................................................................................ 48
15 CONFIGURATION SETTING................................................................................. 48
15.1 Headset Configuration Setting...............................................................................................48
15.2 Software Configuration Setting..............................................................................................49
15.3 Camera Configuration Setting...............................................................................................52
16 REMOTE CONTROL.............................................................................................. 58
16.1 Pairing with the Handlebar Remote.......................................................................................58
17 FIRMWARE UPGRADE.......................................................................................... 58
18 TROUBLESHOOTING............................................................................................ 59
18.1
18.2
18.3
18.4
Intercom Failure.....................................................................................................................59
Intercom Reconnection..........................................................................................................59
Fault Reset.............................................................................................................................59
Factory Reset.........................................................................................................................60
19 OPERATION QUICK REFERENCE....................................................................... 60
10C
The 10C features:
English
1 INTRODUCTION
• Bluetooth 4.1
• Unibody design for Bluetooth headset and video camera
Thank you for choosing the Sena 10C, Motorcycle Bluetooth Camera
& Communication System. With the 10C, you can record videos, take
photos, call handsfree on your Bluetooth mobile phone, listen to stereo
music or voice instructions of GPS navigations wirelessly, and have
intercom conversations in full duplex with a passenger or other
motorcycle riders.
• 1080p Full HD video with 3.5MP still shot image capture
• Video mode: 1080p:30fps, 720p:30/60fps
• Versatile photo mode: shot, burst and timelapse functions
• Pitch angle adjustment
• Lens rotation up to 30 degrees
• Bluetooth intercom up to 1.6 kilometers (1.0 miles)*
The 10C is compliant with the Bluetooth 4.1 supporting the following
profiles: Headset Profile, Hands-Free Profile (HFP), Advanced Audio
Distribution Profile (A2DP), and Audio Video Remote Control Profile
(AVRCP). Please check with the manufacturers of other device to
determine their compatibility with this headset.
• Four-way intercom
• Voice prompts
• Smart Audio Mix™ to mix your voice and music into your video
• Smartphone App for iPhone and Android
• Advanced Noise Control™
Please read this User’s Guide carefully before using the headset. Also
check www.sena.com for the latest version of the User’s Guide and
additional information related to Sena Bluetooth products.
• Universal Intercom™
• Music sharing
• Built-in FM radio tuner with a station scan and save function
• Optional Handlebar Remote support (not included)
• Easy operation by versatile Jog Dial
• Water resistant for use in inclement weather
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10C
• Can be used while charging on road trips
• Support microSD 32GB memory card (not included)
2 PACKAGE CONTENTS
• Firmware upgradeable
• Headset Main Unit * in open terrain
Key Specifications:
• Bluetooth 4.1
• Supporting profiles: Headset Profile, Hands-Free Profile (HFP),
Advanced Audio Distribution Profile (A2DP), and Audio Video
Remote Control Profile (AVRCP).
• Clamp Unit • Glued Surface Mounting Plate Speaker
• Helmet Speakers 6
10C
Wired Microphone
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• Hook and Loop Fasteners for Speakers (4) • Wired Microphone • Foam Speaker Covers (2) • Speaker Pads (Thick) (2) • Speaker Pads (Thin) (2) • Hook and Loop Fastener for Wired Microphone Others
• USB Power & Data Cable Attachable Boom Microphone
• Attachable Boom Microphone • Allen Wrench • Microphone Sponges (2) • Cigarette Charger • Hook and Loop Fastener for Attachable Boom Microphone
• Boom Microphone Holder • Lens Cap • Hook and Loop Fastener for Boom Microphone Holder 7
10C
3 INSTALLING THE 10C ON YOUR HELMET
2. Insert the back plate of the clamp unit between the internal
padding and external shell of the left side of the helmet.
3.1 Installing the Main Unit
3.1.1 Using the Clamp Unit
1. Loosen the two screws on the back plate of the clamp unit with the
included allen wrench.
1
3. Tighten the two screws until the clamp unit is fastened firmly to
the helmet.
1
2
2
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3.1.2 Using the Glued Surface Mounting Plate
If you cannot install the clamp unit on the helmet, you can use the
glued surface mounting plate to attach the clamp unit to the surface of
the helmet.
1. Clean the area on the left side of the helmet where you will attach
the glued surface mounting plate with a moistened towel and dry
thoroughly.
2. Peel off the cover of adhesive tape of the glued surface mounting
plate and attach it to the helmet.
5. Attach the main unit to the clamp unit until you hear a click.
The main unit is now fastened to the clamp unit.
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4. Open the SD card cover and insert a microSD card (sold
separately) into the card slot on the bottom of the main unit to use
camera functions.
10C
3. Make sure that the glued surface mounting plate sticks on the
helmet firmly. Maximum adhesion occurs after 24 hours.
CAUTION:
Sena recommends using the clamp unit. The glued surface mounting plate
is provided for convenience, but is not the recommended mounting method.
Sena is not responsible for its use.
3.2 Installing the Speakers
1. Peel off each cover of the hook and loop fasteners for speakers
to expose the adhesive surface. Then, attach the fasteners to the
ear pockets inside the helmet.
4. Attach the main unit to the glued surface mounting plate until you
hear a click.The main unit is now fastened to the clamp unit.
2. Attach the speakers to the hook and loop fasteners for speakers
inside the helmet.
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10C
3.3 Installing the Microphone
1. The speaker with the shorter wire is for the left ear and the speaker with
the longer one is for the right ear.
2. If the helmet has deep ear pockets, you can use the speaker pads to
bring the speakers closer to your ears.
3. To enhance the audio quality, you can make use of the foam speaker
covers. Cover each speaker with the foam and attach the hook fastener
at the back of the speaker. Then place the speakers in the helmet as
described above. Foam covered speakers work most effectively when
they are slightly touching your ears.
English
Note:
3.3.1 Using the Attachable Boom Microphone
1. Peel off the cover of the hook and loop fastener for attachable
boom microphone to expose the adhesive tape. Then, attach the
fasteners on the inside surface of the left external shell.
Foam Speaker Cover
Hook Fastener
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10C
2. Attach the attachable boom microphone’s mounting plate to the
hook and loop fastener.
Note:
1. After you install the attachable boom microphone, make sure you reinstall
the helmet’s internal padding.
2. You can use the boom microphone holder after attaching the hook and
loop fastener for boom microphone holder on it to ensure secure
installation.
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3. Make sure that the microphone’s receiver is located near your
mouth.
4. Adjust the head of the microphone so that the tab is facing away
from your mouth.
Tab
5. Align the arrows on the microphone and speaker cables and
insert the microphone cable into the speaker cable.
10C
Note:
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6. Insert the speaker connector into the speaker port to connect it
to the main unit.
After connecting the microphone and speaker cable, store any excess
cable behind the internal padding of helmet to prevent wires from becoming
damaged.
CAUTION:
7. Close the cover of the speaker cable to lock the cable to the port.
The speaker cable is now fixed to the main unit.
When you remove the headset, make sure that you first detach the speaker
cable from the main unit. Then, it is safe to remove the main unit from the
clamp unit.
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3.3.2 Using the Wired Microphone
If you have a full face helmet, you can use the wired microphone.
1. Attach the included hook and loop fastener for wired microphone
to the inside of the helmet’s chin guard.
3. Align the arrows on the microphone and speaker cables and
insert the microphone cable into the speaker cable.
4. Insert the speaker connector into the speaker port to connect it
to the main unit.
2. Attach the wired microphone to the hook and loop fastener for
wired microphone.
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10C
CAUTION:
When you remove the headset, make sure that you first detach the speaker
cable from the main unit. Then, it is safe to remove the main unit from the
clamp unit.
3.4 Adjusting the angle
You can adjust the angle for taking photos or recording videos.
1. You can rotate the vertical angle by 360º. Loosen the wheel next
to the main unit and rotate the main unit to set the desired angle.
Tighten the wheel to lock it into position.
2. You can rotate the horizontal angle by 30º. Open the cover of the
lens and rotate the lens to set the desired angle. The red tip of the
lens should be perpendicular to the ground.
360°
30°
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5. Close the cover of the speaker cable to lock the cable to the port.
The speaker cable is now fixed to the main unit.
10C
4 GETTING STARTED
4.1 Button Operation
MicroSD Card Slot
Antenna
Camera Button
• Take photos
• Record videos
• Record timelapse videos
• Loop recording
• Video Tagging
• Turn on/off camera
• Enter into camera
configuration
Micro HDMI Cable Port
Charging LED
DC Power Charging &
Firmware Upgrade Port
Lens
Jog Dial
• Volume adjustment by rotating
• Enter into intercom pairing mode
• Start and end intercom conversation
• Answer and end a mobile phone call
• Reject an incoming mobile phone call
• Play and pause Bluetooth stereo device
• Track forward and track back by pressing down and rotating
• Enter into voice configuration setting
• Navigate through configuration menu
• Seek FM radio station
• Navigate files in camera playback mode
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Status LED
Speaker and
Microphone Port
Phone Button
• Enter into mobile phone pairing mode
• Answer and end a mobile phone call
• Speed Dial
• Call transfer between mobile phone and headset
• Enter into factory reset mode
• Turn on/off FM tuner
10C
4.5 Checking the Battery Level
Press the Jog Dial and the Phone Button at the same time to power on
or off the headset. To power on the headset, press the Jog Dial and the
Phone Button at the same time until the blue LED appears while
hearing the ascending beeps. To power off the headset, press the Jog
Dial and the Phone Button at the same time until the red LED appears
briefly while hearing descending beeps.
You can check the battery level in two different ways when the headset
is powering on.
4.3 Low Battery Warning
When the battery becomes low, you will hear a voice prompt, “Camera
off, battery low”. The camera function will shut down soon, but other
headset functions such as intercom will still be available for use. Then
when the battery becomes very low, the blinking blue LED in stand-by
mode turns to red and you will hear a voice prompt, “Low battery”.
The headset will automatically shut down soon after.
4.4 Charging
You can charge the headset by connecting the supplied USB power &
data cable into a computer’s USB port or USB wall charger. You can
use any standard micro-USB cable to charge the headset. You can
also charge the headset on the road using the cigarette charger. The
LED turns red while the headset is charging and turns blue when it is
fully charged. It takes about 3.5 hours to be completely charged.
4.5.1 LED Indicator
When the headset is powering on, the red LED flashes rapidly
indicating the battery level.
4 flashes = High, 70~100%
3 flashes = Medium, 30~70%
2 flashes = Low, 0~30%
4.5.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Jog Dial and the
Phone Button simultaneously for about 3 seconds until you hear high
tone triple beeps. Then you will hear a voice prompt indicating the
battery level is high, medium, or low.
Note:
If you pair the headset with an iPhone, you can check the headset’s battery
next to the Bluetooth icon on the phone’s screen.
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4.2 Powering On and Off
10C
4.6 Volume Adjustment
4.7.2 Sena Smartphone App
You can easily adjust the volume by rotating the Jog Dial. You will hear
a beep when the volume reaches the maximum or minimum level. The
volume is set and maintained independently at different levels for
each audio source even when you reboot the headset. For example,
once you set the volume for mobile phone handsfree, it will not change
even if you adjust the volume for your Bluetooth MP3 music. However,
if you adjust the volume during stand-by mode, it will affect volume
levels of every audio source.
The Sena Smartphone App allows you to configure device settings
and read the User’s Guide and the Quick Start Guide on your phone.
Pair your phone with your 10C headset. Run the Sena Smartphone
App and you can configure its settings directly from your smartphone.
You can download the Sena Smartphone App for Android or iPhone
from www.sena.com.
4.7 Sena Softwares
4.7.1 Sena Device Manager
The Sena Device Manager allows you to upgrade the firmware and
configure the device settings directly from your PC. Using this
software, you can assign speed dial presets, FM radio frequency
presets and more. It is available for both Windows and Mac. For more
information on downloading the Device Manager, please visit
www.sena.com.
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Note:
To copy the files stored in the camera to your computer, make sure you turn
on the camera after connecting it via micro USB cable.
10C
5.2 Camera Modes
Mode
Button
Video
Record video (normal,
timelaspe, loop recording)
Press and hold the
Camera Button for 1 sec
Photo
Capture a single photo
(Single Shot) or 5 photos
(Burst Shot)
Tap the Camera Button
Video
Tagging
Record only the important
video footages
Press and hold the Camera
Button for 3 secs
Then press and hold the
Camera Button for 1 sec
Playback
Playback videos and photos
-
Settings
Adjust camera settings
Press and hold the
Camera Button for 8 secs
5.1 Camera On or Off
To turn on the camera, tap the Camera Button. The camera turns off
automatically after five minutes of inactivity. To turn off the camera
manually, tap the Camera Button and the Phone Button simultaneously.
Application
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5 CAMERA OPERATION
Note:
Playback mode activates only if the camera is connected to a TV using a
micro HDMI cable.
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10C
5.3 Video Recording
5.3.3 Loop Recording Mode
5.3.1 Normal Video Mode
Loop Recording mode continuously records videos to create footages
of assigned length of time. If the memory reaches maximum, then the
oldest footage will be deleted to store the most recent footage. To use
loop recording, set the video mode setting in the camera configuration
to be loop recording mode. Press and hold the Camera Button for 1
second to start recording. The green LED will flash and you will hear a
voice prompt, “Recording”. Press and hold the Camera Button for 1
second to stop recording. You will hear a voice prompt, “Recording
stopped”.
Below is a table of approximate video recording times to microSD card
size in specific resolutions and frame rates.
To record a normal video, set the video mode setting in the camera
configuration to be video mode. Press and hold the Camera Button for
1 second to start video recording. The green LED will flash and you will
hear a voice prompt, “Recording”. Press and hold the Camera Button
for 1 second to stop recording. You will hear a voice prompt,
“Recording stopped”.
During video recording, you can record your voice on the video using
the headset microphone. You can also choose to record everything
you hear through your speakers on your video as well. Please refer to
section 15.3.9, “Smart Audio Mix™ On/Off” for more information.
5.3.2 Timelapse Video Mode
Timelapse video records series of photos at timed intervals and makes
it into a video. To record a timelapse video, set the video mode setting
in the camera configuration to be timelapse mode. Press and hold the
Camera Button for 1 second to start recording. The green LED will
flash and you will hear a voice prompt, “Recording”. Press and hold
the Camera Button for 1 second to stop recording. You will hear a
voice prompt, “Recording stopped”.
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1080p/30fps
720p/60fps
720p/30fps
1GB
9 min
12 min
24 min
2GB
18 min
24 min
48 min
4GB
36 min
48 min
1 h 36 min
8GB
1 h 12 min
1 h 36 min
3 h 12 min
16GB
2 h 24 min
3 h 12 min
6 h 24 min
32GB
4 h 48 min
6 h 24 min
12 h 48 min
10C
5.4 Photo Taking
1. You cannot record videos without a microSD card.
5.4.1 Single Shot Mode
2. The headset gives a warning and automatically stops recording when the
microSD card is full or the battery becomes low. Your video will be saved
before the headset powers off.
To take a single photo, set the photo mode setting in the camera
configuration to be single shot mode. Tap the Camera Button to take a
photo. The green LED will flash and you will hear a shutter sound.
3. If the headset becomes too hot, it gives a high temperature warning. Cool
down your headset before further use.
4. The maximum size per video is limited to 4GB. Therefore, when the video
reaches the 4GB size limit during recording, it saves and creates a new
video file to continue recording.
5.4.2 Burst Shot Mode
Burst shot takes 5 photos. To take multiple photos, set the photo mode
setting in the camera configuration to be burst shot mode. Tap the
Camera Button to take multiple photos. The green LED will flash and
you will hear shutter sounds.
Note:
The camera resolution is fixed to 3.5MP with 3:2 aspect ratio. However,
when you take a photo during video recording, the photo resolution is the
same as the video resolution.
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Note:
10C
5.5 Video Tagging
5.6 Playback
Video Tagging allows the camera to continuously record videos, but
save only the important events. This eliminates the file storage of
unnecessary video content. You have to enter Video Tagging mode
before using Video Tagging.
1. Press and hold the Camera Button for 3 seconds to enter Video
Tagging mode. Green LED will flash twice and you will hear a
voice prompt, “Video tagging ready”. The camera begins to
continuously record video that overwrites itself every minute.
2. When you encounter an event that is worth saving, press and hold
the Camera Button for 1 second. Green LED will flash and you will
hear a voice prompt, “Video tagging”. It creates video files of
past, present, and future with each footage having an assigned
length of time.
3. When Video Tagging is completed, you will hear a voice prompt,
“Tagging complete”. The camera then returns to Video Tagging
mode.
4. Press and hold the Camera Button for 3 seconds to exit Video
Tagging mode. You will hear a voice prompt, “Video tagging off”.
Playback videos and photos by connecting the headset to a TV
(requires a micro HDMI cable sold separately).
To browse videos and photos:
1. Plug the headset into a TV/HDTV with a micro HDMI cable.
2. The TV displays previews of videos and photos stored on the
microSD card.
3. Move right and left by rotating the Jog Dial clockwise or counter
clockwise.
4. Select an item or play a video by tapping the Camera Button.
5. Move back or cancel by tapping the Jog Dial.
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10C
Before using the 10C Bluetooth headset with any other Bluetooth
devices for the first time, you will need to pair them together. You can
pair the 10C with Bluetooth mobile phones, Bluetooth stereo devices
such as MP3 players, or motorcycle specific Bluetooth GPS navigation,
and with other Sena Bluetooth headsets. The pairing operation is
required only once for each Bluetooth device. The headset remains
paired with the devices and automatically reconnects to them when
they are within range. You will hear a high toned single beep and a
voice prompt whenever the headset reconnects to the paired device:
“Phone connected” to a mobile phone, “Media connected” to a
Bluetooth stereo device.
6.1 Mobile Phone Pairing - Mobile Phone, Bluetooth
Stereo Device
Follow the procedure below to pair a mobile phone or a Bluetooth
stereo device such as an MP3 player with your 10C.
1. Turn on the 10C and press and hold the Phone Button for
5 seconds until the LED flashes red and blue alternately and
you hear multiple beeps. You will hear a voice prompt, “Phone
pairing”.
2. Search for Bluetooth devices on your mobile phone. Select the
Sena 10C in the list of the devices detected on the mobile phone.
3. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
4. The mobile phone confirms that pairing has been completed
and the 10C is ready to use. You will hear a voice prompt, “Your
headset is paired”.
5. If the pairing process is not completed within three minutes, the
10C will return to stand-by mode.
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6 PAIRING THE 10C WITH BLUETOOTH
DEVICES
10C
Note:
1. If the Bluetooth connection between the headset and a mobile phone is
disconnected, tap the Phone Button to recover the Bluetooth connection
immediately.
2. If the Bluetooth connection between the headset and a media player is
disconnected, press the Jog Dial for 1 second to recover the Bluetooth
connection and play.
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6.2 Second Mobile Phone Pairing - Second Mobile
Phone, GPS, and SR10
Typical Bluetooth headsets can connect with only one Bluetooth
device, but a second mobile phone pairing allows the headset to
connect with another Bluetooth device such as a second mobile
phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter.
1. To pair the second mobile phone, press and hold the Jog Dial for
5 seconds until the red LED flashes rapidly and you hear a voice
prompt, “Intercom pairing”.
2. Within 2 seconds, tap the Phone Button again, then the LED
flashes blue rapidly and you will hear a voice prompt, “Second
mobile phone pairing”.
3. Search for Bluetooth devices on your mobile phone. Select the
Sena 10C in the list of the devices detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5. The mobile phone confirms that the pairing is completed and the
10C is ready to use. You will hear a voice prompt, “Your headset
is paired”.
10C
1. If you have two audio (A2DP) devices connected to your headset then
the audio from one device will interrupt the audio from the other device.
For example, if you are playing music from the primary mobile phone,
then it can be interrupted by playing music from the secondary mobile
phone and vice versa.
2. You have to use a motorcycle specific GPS, which transmits turn-by-turn
voice instructions to the headset by Bluetooth. Most automotive GPS
systems do not have this feature.
3. The Sena SR10 is a Bluetooth two-way radio adapter for group
communication, and uses Hands-Free-Profile. The incoming audio from
the two-way radio via SR10 is heard in the background while having an
intercom conversation or a mobile phone call.
4. The GPS navigation or a radar detector could be connected to the SR10
by wire. The GPS voice instruction or the radar detector alarm is also
heard in the background via SR10 while having an intercom conversation
or a phone call. Please refer to the SR10 User’s Guide for details.
6.3 Advanced Selective Pairing: A2DP Stereo or
Handsfree
When you are using a smartphone, sometimes you may need to
selectively use the 10C for A2DP stereo music only or for mobile phone
handsfree only. These instructions are for advanced users who want to
pair the 10C to their smartphones with only one selective profile: A2DP
for stereo music of HFP for phone calls.
If you have previously paired a mobile phone to the 10C, you must
clear the previous pairing list on both devices: the mobile phone and
the 10C. To clear the pairing list on the 10C, please do a factory reset
or follow the pairing list clearing procedure described in section 18.4,
“Factory Reset” or 15.1, “Headset Configuration Setting”. To clear the
pairing list on the mobile phone, please refer to the mobile phone
manual. For most smartphones, delete the Sena 10C from the list of
Bluetooth devices in the settings menu.
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Note:
10C
6.3.1 A2DP Stereo Music Only
6.4 Intercom Pairing
1. Turn on the headset and press the Phone Button for 5 seconds
until the LED flashes red and blue alternately and you hear
multiple beeps.
2. Within 2 seconds, tap the Jog Dial again, then the LED flashes red
and you hear “Media selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the
Sena 10C in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN.
6.4.1 Pairing with Other 10C Headsets for Intercom
Conversation
6.3.2 HFP for Phone Call Only
1. Turn on the headset and press the Phone Button for 5 seconds
until the LED flashes red and blue alternately and you hear
multiple beeps.
2. Within 2 seconds, tap the Phone Button again, then the LED
flashes blue and you hear “Phone selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the
Sena 10C in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN.
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The 10C can be paired with up to three other headsets for Bluetooth
intercom conversation.
1. Turn on the two 10C headsets (A and B) that you would like to pair
with each other.
2. Press and hold the Jog Dial of the headset A and B for 5 seconds
until red LEDs of the both units start to flash rapidly. You will hear
a voice prompt, “Intercom pairing”.
10C
A
C
A
B
D
B
4. You can make other pairings between headsets A and C, and
between headsets A and D by following the same procedure as
above.
A
D
B
D
C
C
Pairing A & C
Pairing A & D
Pairing A & B
27
English
3. Simply tap the Jog Dial of any one of the two headsets A and B,
and wait until the LEDs of both headsets turn to blue and intercom
connection is automatically established. The two 10C headsets A
and B are paired with each other for intercom conversation. If the
pairing process is not completed within one minute, the 10C will
return to stand-by mode.
10C
5. The intercom pairing queue is ‘Last-Come, First-Served’. If a
headset has multiple paired headsets for intercom conversations,
the last paired headset is set as first intercom friend. The
previous intercom friend becomes second intercom friend, and
third intercom friend.
Note:
For example, after the pairing procedures listed above, headset D is the
first intercom friend of headset A. Headset C is the second intercom
friend of headset A, and headset B is the third intercom friend of headset
A.
6.4.2 Pairing with Other Sena Headset Models for Intercom
Conversation
The 10C can be paired with all other Sena headset models such as the
20S, SMH10 and the SMH5 for intercom conversation. Please follow
the same procedure as above to pair with these headset models.
Note:
The SMH5 cannot participate in three-way or four-way conference intercom
with the 10C. The SMH5 has a limited capability of having two-way intercom
with other Sena headsets.
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7 MOBILE PHONE, GPS, SR10
7.1 Mobile Phone Call Making and Answering
1. When you have an incoming call, simply tap the Phone Button or
the Jog Dial to answer the call.
2. You can also answer the incoming call by loudly speaking any
word of your choice if Voice Activated Phone Answering (VOX
Phone) is enabled, unless you are connected to intercom.
3. To end a call, tap the Phone Button or press the Jog Dial for
2 seconds until you hear a beep, or wait for the called person to
end the call.
4. To reject a call, press the Jog Dial for 2 seconds until you hear a
beep while the phone is ringing.
5. To transfer a call between the mobile phone and the headset
during the phone conversation, press the Phone Button for
2 seconds until you hear a beep.
10C
7.2 Speed Dialing
You can quickly make a phone call by using the voice speed dial
menu.
1. To enter into the voice speed dial menu, double tap the Phone
Button and you will hear a mid-tone single beep and a voice
prompt, “Speed dial”.
2. Rotate the Jog Dial clockwise or counter clockwise to navigate
between the menus. You will hear prompts for each menu item.
3. Tap the Phone Button to select a voice menu among the followings:
(1) Last number redial
(4) Speed dial 3
Note:
(2) Speed dial 1
(5) Cancel
1. If you have two phones connected to your headset and you have an
incoming call from the second phone during the call of the first phone,
then you may still receive the call from the second phone. In this case,
the call from the first phone is on waiting mode. If you end a call, then it
will automatically guide you to the first phone call.
(3) Speed dial 2
2. If you have a mobile phone and a GPS connected to your headset, you
may not be able to listen to the GPS voice instruction during the phone
call.
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English
6. There are several ways to make a phone call:
–– Enter numbers on your mobile phone’s keypad and make a call.
Then the call is automatically transferred to the headset.
–– For some older mobile phones, which do not automatically
transfer calls to the headset, press the Phone Button after
entering phone numbers on the mobile phone keypad.
–– Tap the Phone Button in stand-by mode to activate the voice
dialer of your mobile phone. For this, the voice dialing function
must be available on the mobile phone. Refer to your mobile
phone manual for further instruction.
10C
4. After selecting the last number redial menu, you will hear a voice
prompt, “Last number redial”. Then, to redial the last phone call
number, tap the Phone Button.
5. To call one of the speed dials, rotate the Jog Dial clockwise or
counter clockwise to navigate between the menus until you hear
a voice prompt, “Speed dial (#)”. Then, tap the Phone Button.
6. If you want to exit the speed dial immediately, rotate the Jog
Dial until you hear a voice prompt, “Cancel”, and tap the Phone
Button or the Jog Dial. If you do not press any button within
15 seconds, the 10C will exit the voice speed dial menu and go
back to stand-by mode.
Note:
1. Make sure that you connect the mobile phone and the headset to use the
speed dial function.
2. You need to assign speed dial numbers before using the speed dial
(please refer to section 15.2.1, “Speed Dial”).
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Answer
Tap Phone Button or Tap Jog Dial or Say “Hello”
End
Tap Phone Button or Press Jog Dial for 2”
Reject
Press Jog Dial for 2”
Transfer
Press Phone Button for 2”
Call
Use phone keypad
Speed Dial
Double tap Phone Button
Voice Dial
Tap Phone Button
Mobile Phone Call Button Operations
10C
7.4 Sena SR10, Two-Way Radio Adapter
7.3.1 GPS Pairing
You can use a two-way radio and the 10C Bluetooth intercom
simultaneously by using the Sena SR10, a Bluetooth Two-way Radio
Adapter (please refer to section 6.2, “Second Mobile Phone Pairing Second Mobile Phone, GPS, and SR10”). Incoming audio from the
two-way radio will not interrupt an intercom conversation but is heard
in the background. This is useful when you have an intercom
conversation with a passenger on the back seat and use a two-way
radio for group communication with other motorcycle riders.
1. Press and hold the Jog Dial for 5 seconds until you will hear a
voice prompt saying “Intercom pairing”.
2. Within 2 seconds, double tap the Phone Button and you will hear
the voice prompt saying “GPS pairing”.
3. Search for Bluetooth devices on the GPS navigation. Select the
Sena 10C in the list of the devices detected on the GPS.
4. Enter 0000 for the PIN.
Note:
When Audio Multitasking is enabled, if you pair your GPS device via GPS
Pairing, its instructions will not interrupt your intercom conversations, but
will overlay with them.
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English
7.3 GPS Navigation
10C
8 STEREO MUSIC
8.1 Bluetooth Stereo Music
The Bluetooth audio device must be paired with the 10C by following
the “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”
procedures described in the section 6.1. The 10C supports the Audio/
Video Remote Control Profile (AVRCP), so if your Bluetooth audio
device also supports the AVRCP, you can use the 10C to remotely
control music playback. Not only you can adjust the volume but also
you can use functions such as play, pause, next track and previous
track.
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1. To play or pause music, press and hold the Jog Dial for 1 second
until you hear a double beep.
1
2. To adjust the volume, rotate the Jog Dial.
10C
8.2 Music Sharing
You can start sharing music with an intercom friend using Bluetooth
stereo music during a two-way intercom conversation (please refer to
section 9.1, “Two-way Intercom”). When you terminate music sharing,
you can go back to the intercom conversation. To start or terminate
sharing music, press and hold the Jog Dial for 1 second during an
intercom conversation until you hear a double beep. To track forward
or track back, rotate while pressing down the Jog Dial clockwise or
counter clockwise.
Note:
1. Both you and your intercom friend can remotely control music playback
such as track forward and track back.
2. Music sharing will be paused when you are using your mobile phone or
listening to GPS instructions.
3. When Audio Multitasking is enabled, if an intercom call is made when you
are listening to music, music sharing will not work.
33
English
3. To track forward or track back, rotate while pressing the Jog Dial
clockwise or counter clockwise.
10C
9 INTERCOM
Please make sure your intercom devices are paired as described in
section 6.4, “Intercom Pairing”.
9.1 Two-way Intercom
9.1.1 Starting Two-way Intercom
You can start an intercom conversation with one of any intercom
friends by tapping the Jog Dial: single tap to intercom with the first
intercom friend, double tap to intercom with the second intercom
friend, and triple tap to intercom with the third intercom friend.
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9.1.2 Ending Two-way Intercom
You can end an intercom conversation by using the Jog Dial. Press
and hold the Jog Dial for 1 second to end any intercom. Or, you can
single tap to end intercom with the first intercom friend, double tap
to end intercom with the second intercom friend, and triple tap to end
intercom with the third intercom friend.
1st
intercom
friend
2nd
intercom
friend
Start/End Two-way Intercom Conversation
3rd
intercom
friend
10C
g
g
rin
First Friend
(B)
rin
(A)
i
Pa
You (A) can have a three-way conference intercom with two other 10C
friends (B & C) by establishing two intercom connections simultaneously.
While a three-way conference intercom is in progress, mobile phone
connection of all three participants is temporarily disconnected.
However, as soon as the conference intercom terminates or one of the
participants leaves the intercom, all mobile phones automatically
reconnect to their headsets. If you have an incoming mobile phone call
during the conference intercom, terminate the conference intercom to
automatically reconnect and receive the phone call.
Second Friend
(C)
2. Start an intercom conversation with one of the two friends in
your intercom group. For example, you (A) may start an intercom
conversation with the intercom friend (B). Or intercom friend (B)
may start an intercom call with you (A).
(A)
First Friend
(B)
Second Friend
(C)
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English
9.2.1 Starting Three-way Intercom
1. You (A) need to be paired with two other friends (B & C) for threeway conference intercom.
Pa
i
9.2 Three-way Intercom
10C
3. You (A) can call the second intercom friend (C) by double tapping
the Jog Dial, or the second intercom friend (C) may join the
intercom by making an intercom call to you (A).
(A)
First Friend
(B)
Second Friend
(C)
4. Now you (A) and two 10C intercom friends (B & C) are having a
three-way conference intercom.
(A)
First Friend
(B)
Second Friend
(C)
9.2.2 Ending Three-way Intercom
You can completely terminate the conference intercom or just
disconnect an intercom connection with one of your active intercom
friends.
1. Press the Jog Dial for 3 seconds until you hear a beep to terminate
three-way conference intercom completely. It terminates both
intercom connections with (B) and (C).
2. Tap or double tap the Jog Dial to disconnect intercom connection
with one of the two intercom friends accordingly. For example,
by single tapping the Jog Dial, you can terminate the intercom
connection with just the first intercom friend (B). However, you still
have the intercom connection with your second intercom friend
(C).
Jog Dial Operation
Result
Press for 3”
Disconnect (B) & (C)
Single tap
Disconnect (B)
Double tap
Disconnect (C)
End Three-way Intercom
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10C
9.3 Four-way Intercom
You can have four-way conference intercom with three other 10C users
by adding one more intercom participant to the three-way intercom.
While you are having a three-way intercom as above in section 9.2, a
new participant (D), who is an intercom friend of your intercom friend
(C), may join the conference intercom by making an intercom call to
your intercom friend (C). Please note that in this case, the new
participant (D) is an intercom friend of (C), not of you (A).
You
(A)
First Friend
(B)
Jog Dial Operation
Result
Press for 3”
Disconnect (B), (C) & (D)
Single tap
Disconnect (B)
New participant
(D)
=intercom Friend of (C)
Double tap
Second Friend
(C)
9.3.2 Ending Four-way Intercom
As same in the case of three-way intercom, you can completely get out
of the four-way conference intercom or just disconnect a single
intercom connection.
Disconnect (C) & (D)
End Four-way Intercom
Note:
Multiple headsets are connected during multi-way intercom. With various
signals interfering each other, the intercom distance of multi-way intercom
is relatively shorter than that of two-way intercom.
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English
9.3.1 Starting Four-way Intercom
1. Press the Jog Dial for 3 seconds until you hear a beep to terminate
four-way conference intercom. It terminates the intercom
connections between you (A), and your intercom friends (B) and
(C).
2. Tap or double tap the Jog Dial to disconnect the intercom
connection with one of the two intercom friends accordingly.
However, when you disconnect the second friend (C) by double
tapping the Jog Dial, you will be disconnected with the third
participant (D) as well. This is because the third participant (D) is
connected with you via the second friend (C).
10C
10 THREE-WAY CONFERENCE PHONE CALL
WITH INTERCOM PARTICIPANT
1. When you have an incoming mobile phone call during an
intercom conversation, you will hear a ring tone. You can choose
whether to 1) answer the mobile phone call and stop the intercom
conversation, or 2) reject the phone call and stay on the intercom
conversation.
a. To answer the phone call and stop the intercom conversation,
tap the Jog Dial or the Phone Button. The VOX Phone feature
does not work if you are connected to intercom. When you hang
up the phone call, the intercom will automatically be recovered.
b. To reject the phone call and stay on the intercom conversation,
press the Jog Dial for 2 seconds until you hear a beep.
Unlike other motorcycle Bluetooth headsets, this prevents a
user from being dropped out of an intercom conversation by an
incoming mobile call.
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2. When you have an incoming intercom call during a mobile phone
call, you will hear 4 high toned beeps, alerting you that there is
an incoming intercom call. You will also hear a voice prompt,
“Intercom requested”. In this case, the intercom call does not
override the mobile call because intercom has lower priority than
mobile call. You have to hang up the mobile phone call to make or
receive an intercom call.
3. You can have a three-way conference phone call by adding an
intercom friend to the mobile phone conversation. During a mobile
phone conversation, tap the Jog Dial to invite one of the intercom
friends to the mobile phone line. To disconnect the intercom first
and go back to your private mobile phone call, terminate the
intercom by tapping the Jog Dial. To end the mobile phone call
first and maintain the intercom conversation, press the Jog Dial
for 2 seconds, or tap the Phone Button, or wait for the person on
the mobile phone line to end the call.
10C
Tap Jog Dial while having a mobile phone
call
End intercom first
Tap Jog Dial
End phone call first
Press Jog Dial for 2”
or
Tap Phone Button
or
Wait for the called person to end the call
Start & End Three-way Conference Phone Call
11 GROUP INTERCOM
English
Start
Group Intercom allows you to instantly create a multi-way conference
intercom with three other most recently paired headsets.
1. Go through intercom pairing with up to three headsets you want to
have Group Intercom with.
2. Press the Jog Dial for 3 seconds to begin Group Intercom. The
LED will flash green and you will hear a voice prompt, “Group
intercom”.
3. To terminate Group Intercom, press the Jog Dial for 3 seconds
during Group Intercom. You will hear a voice prompt, “Group
intercom terminated”.
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10C
12 UNIVERSAL INTERCOM
You can have an intercom conversation with non-Sena Bluetooth
headsets using the Universal Intercom function. Non-Sena Bluetooth
headsets can be connected to the Sena Bluetooth headset if they
support the Bluetooth Hands-Free Profile (HFP). The working distance
may differ depending on the performance of Bluetooth headset that it
is connected to. In general, it is shorter than normal intercom distance
since it uses the Bluetooth Hands-Free Profile. The Universal Intercom
affects both the phone call connection and the multipoint connection
(mostly used for GPS connections for riders). You cannot use a
multipoint connection device while you are using the Universal
Intercom in case as below.
40
1. If a non-Sena headset does not support a multipoint connection,
it cannot use a phone call connection while using the Universal
Intercom.
2. As for Sena headsets, the Universal Intercom affects the multipoint
connection.
3. If non-Sena headset (already paired as Universal Intercom with
Sena) is turned on, then the multipoint connection is automatically
deactivated. And the non-Sena headset is automatically
connected to Sena headset as a Universal Intercom. So you
cannot use multipoint connection devices such as GPS, while a
non-Sena headset is turned on.
4. Even though you disconnect the non-Sena headset as a Universal
Intercom, it will not automatically restore the multipoint connection.
To restore the multipoint connection, you should turn off the
non-Sena headset first, then try to connect to multipoint device
manually from the device screen or simply reboot the device so
that it automatically connects to the Sena headset.
10C
12.2 Two-way Universal Intercom
The 10C can be paired with non-Sena Bluetooth headsets for Bluetooth
intercom conversation. You can pair the 10C with only one non-Sena
Bluetooth headset so if you pair with a different non-Sena Bluetooth
headset, the previous pairing will be removed.
1. Turn on the 10C and a non-Sena Bluetooth headset that you want
to pair with.
2. Press and hold the Jog Dial on the 10C for 10 seconds to enter
the configuration menu. Rotate the Jog Dial until you hear a voice
prompt, “Universal intercom pairing”. Tap the Phone Button to
enter into Universal Intercom Pairing mode and the blue LED will
flash rapidly and you will hear multiple beeps.
3. Perform the operation required for handsfree pairing on the
non-Sena Bluetooth headset (refer to the User’s manual of the
headsets you want to use). The 10C will automatically pair with
non-Sena Bluetooth headsets in pairing mode.
You can initiate the Universal Intercom connection with non-Sena
Bluetooth headsets using the same intercom connection method as
you would between other Sena headsets. You may single tap the Jog
Dial to begin an intercom conversation with the first intercom friend,
double tap with the second intercom friend, and triple tap with the
third intercom friend.
Non-Sena Bluetooth headsets may initiate the Universal Intercom
connection, activating the voice dialing or using the redialing
operation. You may also disconnect the existing connection by ending
a call operation function (refer to the User’s manual of the headsets for
voice dialing, redialing, and ending a call).
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English
12.1 Universal Intercom Pairing
10C
12.3 Three-way Universal Intercom
You may make a three-way Universal Intercom connection with two
10Cs and one non-Sena Bluetooth headset. If the intercom connection
is made, all headsets connected cannot use the mobile phone call
function since the connection between the headset and the phone is
disconnected temporarily. If you disconnect the intercom call, the
mobile phone connection is made again automatically so that you can
use a mobile phone call function.
1. You (A) need to be paired with a non-Sena Bluetooth headset
(B) and another 10C headset (C) for the three-way conference
intercom.
g
rin
rin
(B)
(A)
(C)
(B)
42
(C)
g
Pa
i
(A)
3. The other 10C (C) may join the intercom by making an intercom
call to you (A).
i
Pa
(B)
(A)
2. Start an intercom conversation with non-Sena Bluetooth headset
(B) in your intercom group. For example, you (A) may start an
intercom conversation with non-Sena Bluetooth headset (B). The
non-Sena Bluetooth headset (B) may also start an intercom call
with you (A).
(C)
10C
(A)
(B)
(C)
5. You may disconnect three-way Universal Intercom using the
same way as you do in normal three-way intercom. Please refer to
section 9.2.2, “Ending Three-way Intercom”.
12.4 Four-way Universal Intercom
You may make a four-way Universal Intercom connection with a couple
of different configurations, 1) three 10Cs and one non-Sena Bluetooth
headset or 2) two 10Cs and two non-Sena Bluetooth headsets.
You may have a couple of other four-way Universal Intercom
configurations, 1) your headset (A), a non-Sena Bluetooth headset (B),
another 10C (C), and a non-Sena Bluetooth headset (D), 2) your
headset (A), a non-Sena Bluetooth headset (B), and two other 10C
headsets (C and D). You may make the four-way Universal Intercom
call the same way as a normal four-way intercom call.
43
English
4. Now you (A), non-Sena Bluetooth headset (B), and the other 10C
(C) are having a three-way conference intercom.
10C
12.4.1 Four-way Universal Intercom Case 1
Two 10C headsets (A and C) and two non-Sena Bluetooth headsets (B
and D)
1. You (A) may start an intercom conversation with the non-Sena
Bluetooth headset (B).
(A)
(C)
(A)
(C)
(B)
(D)
(B)
3. The non-Sena Bluetooth headset (D) may join the conference
intercom by making an intercom call to the 10C (C).
(D)
4. Now two 10C headsets (A & C) and two non-Sena Bluetooth
headsets (B & D) are connected with the four-way Universal
Intercom.
2. The other 10C (C) may join the intercom by making an intercom
call to you (A).
(A)
(A)
(C)
(B)
(B)
44
(C)
(D)
(D)
You may disconnect a four-way Universal Intercom using the same
way as you do in a normal four-way intercom. Please refer to section
9.3.2, “Ending Four-way Intercom”.
10C
12.4.2 Four-way Universal Intercom Case 2
13 FM RADIO
English
Three 10C headsets (A, C and D) and one non-Sena Bluetooth headset
(B). The procedure is the same as case 1 described in section 12.4.1.
13.1 FM Radio On/Off
(A)
(B)
(C)
(D)
To turn on the FM radio, press and hold the Phone Button for 2 seconds
until you hear a mid-toned double beep sound. You will then hear a
voice prompt, “FM on”. To turn off the FM radio, press and hold the
Phone Button for 2 seconds until you hear a voice prompt, “FM off”.
When you power it off, the 10C will remember the last station frequency.
When you power it on, the last station frequency will be playing.
13.2 Preset Stations
You can listen to preset stations while listening to the FM radio. Tap the
Phone Button once to go upward to your next saved preset station.
45
10C
13.3 Seek and Save
“Seek” is the function that searches for station to station frequencies.
To use the “Seek” function, please follow the procedure below:
1. Rotate while pressing the Jog Dial clockwise to search up the
station dial or counter clockwise to search down the station dial.
2. If the tuner finds a station while searching frequencies, it stops
the seek function.
3. To save the current station, press and hold the Jog Dial for
2 seconds until you hear a voice prompt, “Preset (#)”.
4. Rotate the Jog Dial clockwise or counter clockwise, in order to
select which preset number you want for that specific station. You
can save up to 10 preset stations. (You may cancel the preset
operation by waiting approximately 10 seconds. You will then
hear “Save preset cancelled”. You can also rotate the Jog Dial
clockwise or counter clockwise until you hear “Cancel”. Tap the
Jog Dial to confirm cancellation. You will then hear “Save preset
cancelled”).
5. To save the current station, tap the Jog Dial again. You will then
hear a voice prompt, “Save preset (#)”.
6. To delete the saved station in the preset number, tap the Phone
Button. You will then hear a voice prompt “Delete preset (#)”.
46
Note:
1. You can save FM stations to presets before using FM radio. Connect the
10C to your PC and open the Sena Device Manager. It allows you to save
up to 10 FM station frequency presets on the 10C settings menu. You
may do the same operation by using the Sena Smartphone App.
2. You can still answer an incoming phone call and intercom while listening
to the FM radio.
13.4 Scan and Save
“Scan” is the function that automatically searches station frequencies,
starting from the current frequency and up. To use the scan function,
please follow the procedures below:
1. Double tap the Phone Button. Then the current station frequency
moves upward to find other station frequencies.
2. If the tuner finds a station, it stays at the station frequency for
8 seconds, then scanning to the next station frequency.
3. Scan function stops when you double tap the Phone Button again.
4. To save a station while scanning frequencies, tap the Phone
Button when at that station. You will hear a voice prompt from
the 10C, “Save preset (#)”. The station will be saved as the next
preset number.
5. All stations preset during “Scan”, will overwrite previously set
stations.
10C
13.7 Region Selection
With the temporary preset function, you may temporarily preset
stations automatically without changing the existing preset stations.
Tap the Phone Button three times to automatically scan for 10
temporary preset stations. The temporary preset stations will be
cleared when the system is powered off.
You can select the proper FM frequency region from the Sena Device
Manager. With the region setting, you may optimize the seek function
to avoid unnecessary frequency ranges.
13.6 FM Sharing
You can listen to the radio during the intercom conversation. To start
FM sharing, press and hold the Phone Button for 1 second during the
intercom conversation. During FM sharing, you can move to the next
preset station and you or your friend on the intercom can change
frequencies. If either person changes the frequency, the other will
listen to the same frequency. To terminate FM sharing, press and hold
the Phone Button for 1 second or end the intercom call.
Region
Frequency Range
Step
Worldwide
76.0 ~ 108.0 MHz
± 100 kHz
Americas
87.5 ~ 107.9 MHz
± 200 kHz
Asia
87.5 ~ 108.0 MHz
± 100 kHz
Australia
87.5 ~ 107.9 MHz
± 200 kHz
Europe
87.5 ~ 108.0 MHz
± 100 kHz
Japan
76.0 ~ 95.0 MHz
± 100 kHz
Note:
1. FM sharing will be terminated if the headset starts a multi-way intercom
conference.
2. When Audio Multitasking is enabled, if an intercom call is made while you
are listening to the FM radio, FM sharing will not work.
3. FM sharing is only supported between Sena headsets that currently
support this feature.
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English
13.5 Temporary Preset
10C
14 FUNCTION PRIORITY
The headset operates in the following or der of priority:
(highest)
Mobile phone
Intercom/FM sharing
Music sharing by Bluetooth stereo music
Bluetooth stereo music
(lowest)
FM radio
A lower priority function is always interrupted by a higher priority
function.
Note:
If you select music as the audio source priority, the order of priority will
change as below:
(highest)
Mobile phone
Bluetooth stereo music
Intercom/FM sharing
Music sharing by Bluetooth stereo music
(lowest)
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FM radio
15 CONFIGURATION SETTING
15.1 Headset Configuration Setting
1. To enter into configuration menu, press and hold the Jog Dial for
10 seconds until you will also hear a voice prompt, “Configuration
menu”.
2. Rotate the Jog Dial clockwise or counter clockwise to navigate
between the menus. You will hear voice prompts for each menu
item.
3. You can execute the command by tapping the Phone Button.
Configuration Menu
Tap Phone Button
Delete All Pairings
Execute
Remote Control Pairing
Execute
Universal Intercom Pairing
Execute
Exit Configuration
Execute
10C
15.2.4 VOX Phone (Default: Enable)
You can change the settings of the headset through the Sena Device
Manager or the Sena Smartphone App.
If this feature is enabled, you can answer incoming calls by voice.
When you hear a ringtone for an incoming call, you can answer the
phone by saying a word such as “Hello” loudly or by blowing air into
the microphone. VOX phone is temporarily disabled if you are
connected to intercom. If this feature is disabled, you have to tap the
Phone Button to answer an incoming call.
15.2.1 Speed Dial
Assign phone numbers for speed dialing to make a phone call quickly.
15.2.2 Audio Source Priority (Default: Intercom)
Audio Source Priority allows you to select the priority between the
intercom and music (which includes GPS app instructions and
message notifications) from a smartphone. If the intercom is selected
as the audio source priority, your music will be interrupted during an
intercom conversation. If music is selected as the audio source priority,
intercom conversations will be interrupted while your music is heard.
Note:
Audio Source Priority is active only when Audio Multitasking is disabled.
15.2.3 Audio Boost (Default: Disable)
Enabling Audio Boost increases the overall maximum volume.
Disabling Audio Boost reduces the overall maximum volume, but
delivers more balanced sound.
15.2.5 VOX Intercom (Default: Disable)
If this feature is enabled, you can initiate an intercom conversation
with the last connected intercom friend by voice. When you want to
start intercom, say a word such as “Hello” loudly or blow air into the
microphone. If you start an intercom conversation by voice, the
intercom terminates automatically when you and your intercom friend
remain silent for 20 seconds. However, if you manually start an
intercom conversation by tapping the Jog Dial, you have to terminate
the intercom conversation manually. However, if you start intercom by
voice and end it manually by tapping the Jog Dial, you will not be able
to start intercom by voice temporarily. In this case, you have to tap the
Jog Dial to restart the intercom. This is to prevent repeated unintentional
intercom connections by strong wind noise. After rebooting the
headset, you can start intercom by voice again.
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English
15.2 Software Configuration Setting
10C
15.2.6 HD Voice (Default: Disable)
15.2.7 HD Intercom (Default: Enable)
HD Voice allows you to communicate in high-definition during phone
calls. This feature increases the quality so that the audio will be crisp
and clear during phone call conversations.
If this feature is enabled, incoming phone calls will interrupt intercom
conversations and audio from the SR10 will not be heard during
intercom conversations. Three-Way Conference Phone Call with
Intercom Participant will not be available if HD Voice is enabled.
HD Intercom enhances the two-way intercom audio from normal
quality to HD quality. HD Intercom will become temporarily disabled
when you enter into a multi-way intercom. If this feature is disabled,
the two-way intercom audio will change to normal quality.
Note:
1. Refer to the manufacturer of your Bluetooth device that will be connected
to the headset to see if it supports HD Voice.
2. HD Voice is active only when Audio Multitasking is disabled.
Note:
1. The intercom distance of HD Intercom is relatively shorter than that of
normal intercom.
2. HD intercom is active only when Audio Multitasking is disabled.
15.2.8 Voice Prompts (Default: Enable)
You can disable voice prompts by software configuration setting, but
the following voice prompts are always on.
–– Headset configuration setting menu, battery level indicator, speed
dial, FM radio functions
15.2.9 RDS AF Setting (Default: Disable)
Radio Data System (RDS) Alternative Frequency (AF) Setting allows
a receiver to re-tune to the second frequency location when the first
signal becomes too weak. With RDS AF enabled on the receiver, a
radio station with more than one frequency can be used.
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10C
15.2.13 Audio Multitasking™ (Default: Disable)
When FM Station Guide is enabled, FM station frequencies are given
by voice prompts as you select preset stations. When FM Station
Guide is disabled, the voice prompts on FM station frequencies will
not be given as you select preset stations.
Audio Multitasking allows you to hear the audio from two features
simultaneously. When Audio Multitasking is enabled, phone calls, GPS
instructions and intercom conversations can be overlaid with audio
from the FM radio, music or GPS app instructions from a smartphone
in the background with reduced volume. Increasing or decreasing the
volume of the audio in the foreground will also increase or decrease
the volume of the overlaid audio in the background. The volume of the
foreground audio can be adjusted using the headset. How much
background audio that is heard can be adjusted using the Sena
Smartphone App. HD Intercom, HD Voice and Audio Source Priority
become disabled temporarily when Audio Multitasking is enabled.
15.2.11 Sidetone (Default: Disable)
Sidetone is audible feedback of your own voice. It helps you to
naturally speak at the correct level according to varying helmet noise
conditions. If this feature is enabled, you can hear what you are
speaking during an intercom conversation or a phone call.
15.2.12 Advanced Noise Control™ (Default: Enable)
When Advanced Noise Control is enabled, the background noise is
reduced during an intercom conversation. When it is disabled, the
background noise is mixed with your voice during intercom.
Foreground*
Model
10C
Phone
GPS
OA
OA
O
Background**
Intercom FM Radio
O
OB
OC
Music or
Smart Navi
O
OB
OC
O
Foreground and Background Combination Table
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English
15.2.10 FM Station Guide (Default: Enable)
10C
*T
wo audio sources in the foreground can be heard simultaneously with the
same volume level.
** O
nly one background source can be heard at a time while listening to an
audio source in the foreground.
A. G
PS instructions can be heard during phone calls and the volume level of
both audio sources can be adjusted using the headset.
B. G
PS app directions will be heard in the background during intercom
conversations.
C. T
he FM radio will be heard in the background when GPS instructions are
heard.
Note:
1. Audio Multitasking will be activated during two-way
conversations with a headset that also supports this feature.
intercom
2. When Audio Multitasking is disabled, the background audio source will
return to its independent volume level.
3. For Audio Multitasking to work properly, you need to power the headset
off and on. Please restart the headset.
4. Some GPS devices may not support this feature.
15.2.14 Background Volume (Default: Level 5)
The Background Volume can be adjustable only when the Audio
Multitasking turns on. Level 9 is the highest volume and 0 is the lowest.
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15.3 Camera Configuration Setting
You can enter into camera configuration of the 10C by following the
steps below. The camera must be on to enter this setting.
1. To enter into camera configuration menu, press and hold the
Camera Button for 8 seconds until you hear a voice prompt,
“Camera setup”.
2. Rotate the Jog Dial clockwise or counter clockwise to navigate
between the menus. You will hear voice prompts for each menu
item as below.
3. You can enable or disable a feature, or execute a command by
tapping the Phone Button.
4. If you do not press any buttons for 10 seconds, the 10C will exit
the configuration and go back to camera mode.
5. If you want to exit the camera configuration, tap the Jog Dial once.
10C
15.3.1 Photo Mode
(1) Photo mode setting
(2) Video mode setting
(3) Video resolution setting
(4) Timelapse interval setting
(5) Video tagging interval setting
(6) Loop recording interval setting
You can select the photo mode to be either single shot or burst shot.
Single shot takes a single photo while burst shot takes 5 photos. When
you hear the voice prompt, “Photo mode setting”, tap the Phone
Button to select single shot mode or burst shot mode.
Format SD card
(7) Video microphone gain setting
(8) Date caption
(9) Speaker sound recording
(10) Auto camera sleep
(11) Format SD card
Photo mode setting
Auto camera sleep
Voice Prompt
Factory Default
Single Shot
Select Mode
Tap the Phone Button
(Single shot mode, Burst shot
mode)
Video mode setting
Speaker sound recording
Video resolution setting
Date caption
“Photo mode setting”
Timelapse interval setting
Video microphone gain setting
Video tagging interval setting
Loop recording interval setting
15.3.2 Video Mode
You can select the video mode to be video mode, timelapse mode, or
loop recording mode. Video mode records a normal video. Timelapse
mode records series of photos at timed intervals and makes it into a
video. Loop recording mode constantly records videos at timed
intervals, replacing old video files when memory is full.
Voice Prompt
“Video mode setting”
Factory Default
Video Mode
Select Mode
Tap the Phone Button
(Video mode, Timelapse mode,
Loop recording mode)
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English
The voice prompt for each menu item is as below:
10C
15.3.3 Video Resolution
15.3.5 Video Tagging Interval
You can select the video resolution to be 1080p/30fps, 720p/60fps, or
720p/30fps. When you hear the voice prompt, “Video resolution
setting”, tap the Phone Button to select 1080p/30fps, 720p/60fps, or
720/30fps.
You can select the video tagging interval to be 1 minute, 3 minutes, or
5 minutes. When you hear the voice prompt, “Video tagging interval
setting”, tap the Phone Button to select each footage length to be 1
minute, 3 minutes, or 5 minutes.
Voice Prompt
“Video resolution setting”
Voice Prompt
Factory Default
1080p/30fps
Factory Default
1 minute
Select Mode
Tap the Phone Button
(1080p/30fps, 720p/60fps,
720p/30fps)
Select Mode
Tap the Phone Button
(per 1 min, per 3 mins, per 5 mins)
15.3.6 Loop Recording Interval
15.3.4 Timelapse Interval
You can select the timelapse interval to be either 1 second or 10
seconds. When you hear the voice prompt, “Timelapse interval
setting”, tap the Phone Button to select shot per 1 sec or per 10 secs.
54
“Video tagging interval setting”
You can select the loop recording interval to be 1 minute, 3 minutes, or
5 minutes. When you hear the voice prompt, “Loop recording interval
setting”, tap the Phone Button to select each footage length to be 1
minute, 3 minutes, or 5 minutes.
Voice Prompt
“Timelapse interval setting”
Voice Prompt
“Loop recording interval setting”
Factory Default
1 sec
Factory Default
3 minutes
Select Mode
Tap the Phone Button
(per 1 sec, per 10 secs)
Select Mode
Tap the Phone Button
(per 1 min, per 3 mins, per 5 mins)
10C
15.3.8 Date Caption On/Off
You can select the microphone gain for video recording to be low,
medium, or high. When you hear the voice prompt, “Video microphone
gain setting”, tap the Phone Button to select low, medium, or high.
You can record or hide date caption during video recording. If you
select on, the date caption will be displayed on top of your recorded
video. If you select off, the date caption will not be shown on your
recorded video. When you hear the voice prompt, “Date caption”, tap
the Phone Button to either turn on or off the date caption.
Voice Prompt
“Video microphone gain setting”
Factory Default
Medium
Select Mode
Tap the Phone Button
(low, medium, high)
Voice Prompt
“Date caption”
Factory Default
Off
On/Off
Tap the Phone Button
Note:
To set the right time for date caption, you must initially set the date using the
Sena Smartphone App. Pair your 10C with your smartphone, turn on the
10C camera, and run the Sena Smartphone App. The date will be updated
automatically.
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English
15.3.7 Video Microphone Gain
10C
15.3.9 Smart Audio Mix™ On/Off
15.3.11 SD Card Format
Smart Audio Mix allows you to record everything you hear through
your speakers as well as your voice during video recording. The
function that governs Smart Audio Mix is called Speaker Sound
Recording. Turn on the Speaker Sound Recording setting if you want
to record music and intercom conversations on your video. Turn off
this setting if you want to record your voice only. When you hear the
voice prompt, “Speaker sound recording”, tap the Phone Button to
either turn on or off Smart Audio Mix.
SD card format will remove all files from a microSD card. When you
use a new card for the first time, always format it before using the
camera. When you hear the voice prompt, “Format SD card”, tap the
Phone Button to confirm.
Voice Prompt
“Speaker sound recording”
Factory Default
On
On/Off
Tap the Phone Button
15.3.10 Auto Camera Sleep On/Off
You can set the camera to automatically power off after five minutes of
inactivity. This feature does not work while charging the camera. When
you hear the voice prompt, “Auto camera sleep”, tap the Phone
Button to either turn on or off this feature.
56
Voice Prompt
“Auto camera sleep”
Factory Default
On
On/Off
Tap the Phone Button
Voice Prompt
“Format SD card”
Factory Default
N/A
Execute
Tap the Phone Button
Note:
It is recommended to format the SD Card using this method. If you are
formatting the SD Card using a PC, then set the allocation unit size to 32KB
in FAT32.
10C
Photo Mode Setting
Tap Phone Button
Rotate Jog Dial
Tap Phone Button
Video Microphone Gain Setting
Medium
Single Shot Mode
Burst Shot Mode
Low
Video Mode
Video Mode Setting
Timelapse Mode
Loop Recording Mode
1080p/30fps
Video Resolution Setting
720p/60fps
720p/30fps
Timelapse Interval Setting
Per 1 second
Per 10 seconds
English
Rotate Jog Dial
High
Date Caption
Speaker Sound Recording
Auto Camera Sleep
Format SD Card
On
Off
On
Off
On
Off
Execute
Per 1 minute
Video Tagging Interval Setting
Per 3 minutes
Per 5 minutes
Per 1 minute
Loop Recording Interval Setting
Per 3 minutes
Per 5 minutes
57
10C
16 REMOTE CONTROL
You can remotely control the 10C via Bluetooth using the Handlebar
Remote (sold separately). This eliminates the need to take off your
hand for button operations. Your 10C and the Handlebar Remote must
be paired together before use.
16.1 Pairing with the Handlebar Remote
1. Turn on the 10C and the Handlebar Remote.
2. Press the Jog Dial for 10 seconds to enter the configuration
menu. Rotate the Jog Dial until you hear a voice prompt saying,
“Remote control pairing”. Press the Phone Button to enter into
Remote Control Pairing mode and the red LED will flash rapidly
and you will hear multiple beeps.
3. On the Handlebar Remote, press the Rear Button for 5 seconds
until its LED flashes red and blue. The 10C will automatically
perform pairing with the Handlebar Remote in pairing mode. The
Handlebar Remote’s LED will flash blue every two seconds when
they are successfully connected.
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17 FIRMWARE UPGRADE
The 10C supports firmware upgrades. You can update the firmware
using the Sena Device Manager. Please visit Sena Bluetooth website
at www.sena.com to check the latest software downloads.
10C
18.1 Intercom Failure
When you try to start an intercom conversation with an intercom friend
who is unavailable within range or already having a conference
intercom with other riders or a mobile phone call, you will hear a low
tone double beep signifying an intercom busy signal. In this case, you
have to try again later.
18.3 Fault Reset
When the 10C is not working properly or is in faulty status for any
reason, you may reset by pushing the Pin-hole Reset Button at the
back of the headset main unit. Insert a paper clip into the reset pinhole and press the reset button for a second with light pressure. The
10C will be switched off. Restart the system and try again. This will not
restore the headset to factory default settings.
18.2 Intercom Reconnection
If your intercom friend goes out of range while having an intercom
conversation, you may hear static noise and eventually the intercom
will be disconnected. In this case, the 10C automatically tries to
reconnect the intercom and you will hear high tone double beeps until
the intercom is reestablished. If you do not want to make a reconnection,
tap the Jog Dial to stop the attempt.
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English
18 TROUBLESHOOTING
10C
18.4 Factory Reset
1. To restore the 10C to factory default settings, press and hold the
Phone Button for 10 seconds until the LED shows solid red and
you hear “Factory reset”.
2. Within 10 seconds, press the Jog Dial to confirm reset. The headset
will be restored to factory setting and switched off automatically.
You will hear “Headset reset, good-bye”.
3. If you press the Phone Button or leave the Jog Dial for 10 seconds,
the reset attempt is cancelled and the headset returns to stand-by
mode. You will hear a voice prompt, “Cancelled”.
19 OPERATION QUICK REFERENCE
Type
Basic
Function
Camera
Function
60
Function
Button Command
LED
Beep
Power on
Press the Phone Button and
the Jog Dial for 1 second
Solid blue
Ascending
beeps
Power off
Press the Phone Button and
the Jog Dial
Solid red
Descending
beeps
Volume adjustment
Rotate the Jog Dial
-
-
Camera on
Tap the Camera Button
Solid green
High tone
double beeps
Camera off
Tap the Camera Button and
the Phone Button
Solid red
Mid tone
double beeps
Start/stop video
recording
Press the Camera Button for
1 second
Green
flashing
Mid tone
single beep
Take photo
Tap the Camera Button
Green
flashing
-
Enter Video
Tagging mode
Press the Camera Button for
3 seconds
Green
flashing
-
Start Video
Tagging
Press the Camera Button for
1 second
Green
flashing
Exit Video
Tagging mode
Press the Camera Button for
3 seconds
Red flashing
Mid tone
single beep
-
10C
Type
Function
Second mobile
phone pairing
Mobile
Phone
LED
Press the Phone Button for
5 seconds
High tone
multiple
beeps
Press the Jog Dial for
5 seconds
Red flashing
Multiple
beeps
Tap the Phone Button within 2 seconds
Call transfer
Press the Phone Button for
2 seconds
-
Answer & end
phone call
Tap the Phone Button or the
Jog Dial
-
Voice dial
Tap the Phone Button
-
Speed dial
Double tap the Phone Button
Reject incoming
call
Press the Jog Dial for
2 seconds
Intercom pairing
Beep
Blue & red
alternatively
flashing
Press the Jog Dial for
5 seconds
Red flashing
High tone
single beep
Type
Intercom
Music
Mid-tone
single beep
-
FM Radio
Mid-tone
single beep
Tap the Jog Dial of any one of the two headsets
Intercom
Start/end each
intercom
Tap the Jog Dial
End all intercoms
Press the Jog Dial for
3 seconds
-
-
Blue flashing
Mid-tone
double beeps
Reset
Function
Button Command
LED
Beep
English
Mobile phone
pairing
Button Command
Start Group
Intercom
Press the Jog Dial for
3 seconds
End Group
Intercom
Press the Jog Dial for
3 seconds
-
Play/pause
Bluetooth music
Press the Jog Dial for
1 second
-
Track forward/back
Rotate the Jog Dial while
pressing
-
-
FM radio on/off
Press the Phone Button for
2 seconds
-
Mid-tone
double beeps
Select preset
Tap the Phone Button
-
Mid-tone
single beep
Seek stations
Rotate the Jog Dial while
pressing
-
High tone
triple beeps
Scan up FM band
Double tap the Phone Button
-
-
Green
flashing
Mid-tone
double beep
Stop scanning
Double tap the Phone Button
-
High tone
double beeps
Save preset while
scanning
Tap the Phone Button
-
High tone
double beeps
Factory reset
Press the Phone Button for
10 seconds
Solid red
High tone
double beeps
Tap the Jog Dial within 10 seconds
Fault reset
Press the Reset Button
-
-
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3.0.0
www.sena.com
User’s Guide for Firmware v3.0
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