Sena 10R User Guide
English
Low Profile Motorcycle Bluetooth®
Communication System
1
1
Audio
Multitasking
www.sena.com
User’s Guide
10R
WARNING
To minimize the risk of serious injury, death or product damage, read this User's Guide and the Quick Start Guide before using the product for
the first time. Go to sena.com to access these documents if they are missing or unreadable. Keep both Guides for future reference.
© 1998-2019 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SF1™, SF2™, SF4™, SFR™, SRL™,
Momentum™, Momentum INC™, Momentum Lite™, Momentum Pro™, Momentum INC Pro™, Momentum M™, Cavalry™, 30K™, 20S EVO™,
20S™, 10S™, 10C™, 10C PRO™, 10C EVO™, 10U™, 10Upad™, 10R™, 3S™, SMH5™, SMH5-FM™, SMH5 MultiCom™, SMH10™, SMH10R™,
SPH10™, SPH10H-FM™, Savage™, Prism Tube WiFi™, Prism™, Bluetooth Audio Pack for GoPro®, R1™, R1 M™, RC3™, RC4™, Handlebar
Remote™, Wristband Remote™, PowerPro Mount™, Powerbank™, FreeWire™, WiFi Docking Station™, +mesh™, Econo™, SR10™, SM10™,
X1™, Expand™, Tufftalk™, Tufftalk Lite™, Tufftalk M™ are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not
be used without the express permission of Sena.
GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not affiliated with Woodman
Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the
GoPro® Hero3 and Hero4 allowing for Bluetooth capabilities.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered
trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
10R
Safety Precautions............................................................................................................5
1
INTRODUCTION........................................................................................................8
2
PACKAGE CONTENTS.............................................................................................9
3
INSTALLING THE 10R ON YOUR HELMET.......................................................... 12
3.1
3.2
3.3
3.4
4
GETTING STARTED............................................................................................... 19
4.1
4.2
4.3
4.4
4.5
4.6
5
Button Operation....................................................................................................................19
Powering On and Off.............................................................................................................20
Charging................................................................................................................................20
Checking the Battery Level....................................................................................................21
Volume Adjustment................................................................................................................21
Sena Softwares......................................................................................................................22
PAIRING THE 10R WITH BLUETOOTH DEVICES............................................... 22
5.1
5.2
5.3
5.4
6
Installing the Main Unit...........................................................................................................12
Installing the Speakers...........................................................................................................14
Installing the Microphones.....................................................................................................15
Installing the Battery Pack.....................................................................................................18
Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device..........................................23
Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10.............................23
Advanced Selective Pairing - A2DP Stereo or Handsfree....................................................24
Intercom Pairing.....................................................................................................................25
MOBILE PHONE, GPS, SR10................................................................................ 27
6.1
6.2
6.3
6.4
Mobile Phone Call Making and Answering...........................................................................27
Speed Dialing.........................................................................................................................28
GPS Navigation......................................................................................................................29
Sena SR10, Two-Way Radio Adapter....................................................................................29
English
CONTENTS
7
STEREO MUSIC..................................................................................................... 30
7.1 Bluetooth Stereo Music..........................................................................................................30
7.2 Music Sharing........................................................................................................................30
8
INTERCOM.............................................................................................................. 31
8.1 Two-way Intercom..................................................................................................................31
8.2 Three-way Intercom...............................................................................................................32
8.3 Four-way Intercom..................................................................................................................34
9
THREE-WAY CONFERENCE PHONE CALL
WITH INTERCOM PARTICIPANT.......................................................................... 35
10 GROUP INTERCOM............................................................................................... 36
11 UNIVERSAL INTERCOM........................................................................................ 37
11.1
11.2
11.3
11.4
Universal Intercom Pairing.....................................................................................................38
Two-way Universal Intercom..................................................................................................38
Three-way Universal Intercom...............................................................................................39
Four-way Universal Intercom.................................................................................................40
12 FM RADIO............................................................................................................... 42
12.1
12.2
12.3
12.4
12.5
12.6
12.7
FM Radio On and Off.............................................................................................................42
Preset Stations.......................................................................................................................42
Seek and Save.......................................................................................................................43
Scan and Save.......................................................................................................................44
Temporary Preset...................................................................................................................44
FM Sharing.............................................................................................................................44
Region Selection....................................................................................................................45
13 FUNCTION PRIORITY............................................................................................ 45
10R
14 CONFIGURATION SETTING................................................................................. 46
14.1 Headset Configuration Setting...............................................................................................46
14.2 Software Configuration Setting..............................................................................................47
15 REMOTE CONTROL.............................................................................................. 51
15.1 Pairing with the Handlebar Remote.......................................................................................51
15.2 Using the Handlebar Remote................................................................................................51
16 FIRMWARE UPGRADE.......................................................................................... 52
17 TROUBLESHOOTING............................................................................................ 53
17.1
17.2
17.3
17.4
Intercom Failure.....................................................................................................................53
Intercom Reconnection..........................................................................................................53
Fault Reset.............................................................................................................................53
Factory Reset.........................................................................................................................53
10R
Please ensure that the product is properly used by observing the safety precautions below
to prevent any risk of serious injury, death and/or damage to property.
Hazard alert signal words
The following safety symbols and signal words are used in this manual.
WARNING
Indicates a potential hazardous situations that, if not avoided,
could result in death or serious injury.
CAUTION
Indicates a potential hazardous situation that, if not avoided,
could result in minor or moderate injury.
NOTICE
Indicates information considered important, but not hazardrelated. If not avoided, it could cause damage to your product.
Note
Notes, usage tips, or additional information
Product Use
Observe the following precautions to avoid injury or damage to your product while using
the product.
WARNING
• Use of the product at a high volume for a long period of time may damage your eardrums
or hearing ability.
• When relevant, follow all regulations regarding the use of the camera.
(1) Do not use your camera in an aircraft, unless permitted.
(2) T
urn off the camera when you are near medical equipment. Your camera can cause
interference with medical devices in hospital or healthcare facilities.
• The camera generates a low level magnetic field. Keep a safe distance between the camera
and cardiac pacemakers to avoid potential interference. Turn off the camera immediately
if your camera indicates interference with a pacemaker and contact the pacemaker
manufacturer or a physician.
• Avoid interference with other electronic devices. Your camera generates a low level
magnetic field that may interfere with unsealed or improperly shielded electronic equipment
in homes or vehicles. Consult the manufacturers of your electronic devices to resolve any
interference problems you experience.
• Never use a damaged memory card. This may result in electric shock, camera malfunction,
or fire.
• Careless use of the product on the road is risky and may result in serious injury, death or
damage. You must heed all safety precautions in all documents that come with this product.
This will help minimize the chance these risks may occur while riding.
• In any place where wireless communication is prohibited, such as hospitals or airplanes,
turn off the power. In a place where wireless communication is prohibited, electromagnetic
waves may cause hazards or accidents.
• Before riding, fasten the product from the helmet, and double-check that it is properly
fastened. Separation of the product while riding will cause damage to the product and may
result in an accident.
• When you use the product while you operating any vehicle or equipment such as
motorcycles, scooters, mopeds, ATVs, or quadbikes (hereinafter called “transportation
means”), you need to follow the safety precautions provided by the manufacturer of the
vehicle.
• When you use the product, use good judgment; never use it under the influence of alcohol
or drugs or when you are extremely tired.
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English
Safety Precautions
10R
CAUTION
• If the product emits an unusual smell, feels hot, or appears abnormal in any other way
while using or charging, stop using it immediately. It may cause damage, explosion, or fire.
Contact your sales location if any of these problems are observed.
• Do not use the product in an explosive atmosphere. If you are in such a location, turn off the
power and heed any regulations, instructions, and signs in the area.
NOTICE
• Attaching the product to the helmet is considered a modification to the helmet and may
void your helmet’s warranty or compromise your helmet’s functionality. This may entail risks
during an accident, so be fully aware of this fact before using the product. Should you not
accept this fact, you may return the product for a full refund.
• In some regions, it is prohibited by law to ride motorcycles while wearing headsets or
earbuds. Therefore be certain you are aware of all relevant laws in the region where you are
using the product and are sure that you comply with them.
• The headset is for motorcycle helmets only. To install the headset, you must follow the
installation instructions shown in the User's Guide.
• Do not impact the product with sharp tools as this may damage the product.
• Keep product away from pets or small children. They may damage the product.
• Any changes or modifications to the equipment not expressly approved by the party
responsible for compliance could void the limited warranty to operate the equipment.
• High internal temperature may result in noisy photos. This is not a malfunction and does not
affect your camera’s overall performance.
• Check that the camera is operating properly in advance. Any file loss or camera damage
caused by camera malfunction or improper use is not covered under warranty.
6
Battery
Your product has a built-in battery. Be careful to heed all safety information in this guide.
Failure to carefully observe the safety precautions can cause battery heat generation,
bursting, fire and serious personal injury.
WARNING
• Do not use the product in direct sunlight for a long period of time. Doing so can damage the
product and generate heat that can cause burns.
• Do not use or store the product inside cars in hot weather. It may cause the battery to
generate heat, rupture, or ignite.
• Do not continue charging the battery if it does not recharge within the specified charging
time. Doing so may cause the battery to become hot, explode, or ignite.
• Do not leave the product near open flames. Do not dispose of the product in a fire. It may
cause the battery to become hot, explode, or ignite and cause serious injury.
• Never attempt to charge a battery with the charger which has been physically damaged. It
may cause explosion and/or accidents.
NOTICE
• Battery life may vary depending on conditions, environmental factors, functions of the
product in use, and devices used with it.
Product Storage and Management
Take the following precautions to avoid personal injury or damage to your product while
storing and maintaining the product.
CAUTION
• Do not dispose of the product with household waste. The built-in battery is not to be
disposed of in municipal waste stream and requires separate collection. Disposal of the
product should be done in accordance with the local regulations.
10R
NOTICE
English
• Keep the product free of dust. Dust may damage mechanical and electronic parts of the
product.
• The product should be stored at room temperature. Do not expose the product to extremely
high or low temperature as this may reduce the life span of electronic devices, damage the
battery, and/or melt plastic parts of the product.
• Do not clean the product with cleaning solvents, toxic chemicals, or strong detergents as
this may damage the product.
• Do not paint the product. Paint may obstruct moving parts or interfere with the normal
operation of the product.
• Do not drop or otherwise shock the product. It may damage the product or its internal
electronic circuits.
• Do not disassemble, repair or modify the product as this may damage the product and
invalidate the product warranty.
• Do not store the product in humid environments, especially for long periods of time. It may
damage the internal electronic circuits.
• Battery performance will deteriorate over time if stored for a long period of time without
being used.
• Do not store the camera in proximity to magnetic fields. Doing so may result in camera
malfunction.
• Be careful to protect the lens by avoiding rough handling or physical shock.
• Wipe the surface of the lens with a soft cloth in the following situations:
(1) When there are fingerprints on the lens surface.
(2) When the lens is used in hot or humid environments, such as near oceans or rivers.
• Store the product in a well-ventilated room to protect the lens from dirt and dust.
7
10R
1 INTRODUCTION
The 10R features:
• Light weight and ultra slim profile
• Bluetooth intercom up to 900 meters (980 yards)*
Thank you for choosing the Sena 10R, Low Profile Bluetooth Stereo
Headset and Intercom. With the 10R, you can call handsfree on your
Bluetooth mobile phone, listen to stereo music or voice instructions of
GPS navigations wirelessly, and have intercom conversations in full
duplex with a passenger or other motorcycle riders.
• Four-way intercom
The 10R is compliant with the Bluetooth 4.1 supporting the following
profiles: Headset Profile, Hands-Free Profile (HFP), Advanced Audio
Distribution Profile (A2DP), and Audio Video Remote Control Profile
(AVRCP). Please check with the manufacturers of other device to
determine their compatibility with this headset.
• Built-in FM radio tuner with a station scan and save function
Please read this User’s Guide carefully before using the headset. Also
check www.sena.com for the latest version of the User’s Guide and
additional information related to Sena Bluetooth products.
• Firmware upgradeable
8
• Three-way conference phone call with intercom participant
• Universal Intercom™
• Voice prompts
• Smartphone App for iPhone and Android
• Music Sharing
• Advanced Noise Control™
• Sidetone
• Speed Dialing
* in open terrain
10R
Key Specifications:
• Supporting profiles: Headset Profile, Hands-Free Profile (HFP),
Advanced Audio Distribution Profile (A2DP), and Audio Video
Remote Control Profile (AVRCP).
2 PACKAGE CONTENTS
English
• Bluetooth 4.1
• Headset Main Unit • Hook and Loop Fasteners for Main Unit (2) • Double Sided Adhesive Tapes for Main Unit (2) 9
10R
Speaker
• Speakers (2) Wired Boom Microphone
• Wired Boom Microphone • Hook and Loop Fastener for Wired Boom Microphone
• Hook and Loop Fasteners for Speakers (4) • Microphone Sponges (2) • Foam Speaker Covers (2) • Speaker Pads (Thick) (2) • Boom Microphone Holder • Speaker Pads (Thin) (2) • Hook and Loop Fastener for Boom Microphone Holder 10
10R
Wired Microphone
English
• Wired Microphone Others
• USB Power & Data Cable • Hook and Loop Fastener for Wired Microphone Battery Pack
• 10R Battery Pack • Battery Pack Holder • Double Sided Adhesive Tapes for Battery Pack Holder
11
10R
3 INSTALLING THE 10R ON YOUR HELMET
Battery Pack Connector
Microphone Connector
DC Power Charging &
Firmware Upgrade Port
Speaker Connectors
10R Headset Main Unit
12
3.1 Installing the Main Unit
3.1.1 Using the Hook and Loop Fasteners for Main Unit
1. Clean the area on the left side of the helmet where you will attach
the hook and loop fasteners for main unit with a moistened towel
and dry thoroughly.
2. Peel off the cover of the adhesive tape of the loop fastener for
main unit and attach it to the helmet.
10R
3.1.2 Using the Double Sided Adhesive Tapes for Main Unit
If you cannot attach the hook and loop fasteners to the helmet, you
can use double sided adhesive tape.
1. Clean the area on the left side of the helmet where you will attach
the double sided adhesive tapes with moistened towel and dry
thoroughly.
2. Peel off the cover from one side of the double sided adhesive
tapes for main unit and attach it to the back plate of the main unit.
4. Attach the main unit using the hook and loop fasteners that you
fitted. Make sure that the main unit is firmly attached to the helmet.
13
English
3. Peel off the cover of the adhesive tape of the hook fastener for
main unit and attach it to the back plate of the main unit.
10R
3. Peel off the cover from the other side of the double sided adhesive
tapes and attach the main unit on the left side of your helmet.
3.2 Installing the Speakers
1. Peel off each cover of the hook and loop fasteners for speakers
to expose the adhesive surface. Then, attach the fasteners to the
ear pockets inside the helmet.
4. Make sure that the main unit sticks on the helmet firmly. Maximum
adhesion occurs after 24 hours.
CAUTION:
Sena recommends using the hook and loop fasteners for main unit. The
double sided adhesive tape is provided for convenience, but is not the
recommended mounting method. Sena is not responsible for its use.
14
2. Attach the speakers to the hook and loop fasteners for speakers
inside the helmet.
10R
3.3 Installing the Microphones
English
3. Align the arrows on the main unit and speaker cables and insert
speaker cables into each speaker connector.
3.3.1 Using the Wired Boom Microphone
1. Peel off the cover of the hook and loop fastener for wired boom
microphone to expose the adhesive tape. Then, attach the hook
and loop fastener on the inside surface of the left external shell.
Note:
1. Three cables connect to the main unit. The longest is the cable for the
speakers. The second longest cable has a male connector and is for the
battery pack. The shortest cable is for the microphone.
2. The cable for the speakers has two leads. The longer lead is for the right
speaker and the shorter lead is for the left speaker.
3. If the helmet has deep ear pockets, you can use the speaker pads to
bring the speakers closer to your ears.
15
10R
2. Attach the wired boom microphone’s mounting plate to the hook
and loop fastener.
4. Adjust the head of the microphone so that the tab is facing away
from your mouth.
Tab
Note:
1. After you install the wired boom microphone, make sure you reinstall the
helmet’s internal padding.
5. Align the arrows on the main unit and microphone cables and
insert the microphone cable into the microphone connector.
2. You can use the boom microphone holder after attaching the hook and
loop fastener for boom microphone holder on it to ensure secure
installation.
Note:
Three cables connect to the main unit. The longest is the cable for the
speakers. The second longest cable has a male connector and is for the
battery pack. The shortest cable is for the microphone.
3. Make sure that the microphone’s receiver is located near your
mouth.
16
10R
3.3.2 Using the Wired Microphone
Note:
2. Attach the wired microphone to the hook and loop fastener for
wired microphone.
Three cables connect to the main unit. The longest is the cable for the
speakers. The second longest cable has a male connector and is for the
battery pack. The shortest cable is for the microphone.
17
English
If you have a full face helmet, you can use the wired microphone.
1. Peel off the cover of the hook and loop fastener for wired
microphone to expose the adhesive tape. Then, attach the hook
and loop fastener on the inside of the helmet’s chin guard.
3. Align the arrows on the main unit and microphone cables and
insert the microphone cable into the microphone connector.
10R
3.4 Installing the Battery Pack
1. Clean the area on the back side of the helmet where you will
attach the double sided adhesive tapes with moistened towel and
dry thoroughly.
2. Peel off the cover from one side of the double sided adhesive
tapes for battery pack holder and attach it to the back plate of the
battery pack holder.
3. Peel off the cover from the other side of the double sided adhesive
tapes and attach the battery pack holder on the back side of your
helmet.
4. Make sure that the double sided adhesive tapes sticks on the
helmet firmly. Maximum adhesion occurs after 24 hours.
5. To secure the battery pack, slide the battery pack into the battery
pack holder until you hear it click.
18
10R
4 GETTING STARTED
English
6. Align the arrows on the main unit and battery pack cables and
insert the battery pack cable into the battery pack connector.
4.1 Button Operation
Note:
1. Three cables connect to the main unit. The longest is the cable for the
speakers. The second longest cable has a male connector and is for the
battery pack. The shortest cable is for the microphone.
(+) Button
• Increase volume
• Track forward
• Scan FM radio station
• Speed dial
(-) Button
• Decrease volume
• Track back
• Turn on/off FM tuner
2. To remove the battery pack from the battery pack holder, slide the battery
pack upward.
3. After connecting all the cables, store any excess cable behind the
internal padding of the helmet to prevent wires from becoming damaged.
Center Button
• Answer and end a mobile phone call
• Reject an incoming mobile phone call
• Start and end intercom conversation
• Play and pause Bluetooth stereo device
• Enter into intercom pairing mode
• Enter into voice configuration setting
19
10R
4.2 Powering On and Off
To power on the headset, press the Center Button and the (+) Button
at the same time while hearing ascending beeps and a voice prompt,
“Hello”. To power off the headset, press the Center Button and the (+)
Button at the same time while hearing descending beeps and a voice
prompt, “Goodbye”.
4.3 Charging
AC Adapter
or
WARNING
When charging the battery, use only the approved charger provided
by the manufacturer. Use of a non-approved charger may cause fire,
explosion, leakage, and other hazards which may also reduce the life time
or performance of the battery.
You can charge the headset by connecting the supplied USB power &
data cable into a computer’s USB port or USB wall charger. You can
use any standard micro USB cable to charge the unit. The charging
LED turns red while charging and turns blue when fully charged. It
takes about 2.5 hours to be completely charged.
Note:
Any 3rd party USB charger can be used with Sena products if the charger
is approved by either the FCC, CE, IC or other locally approved agencies
that Sena accepts.
CAUTION
Please make sure to take off your 10R-installed helmet while charging.
The headset automatically turns off during charging.
20
10R
4.5 Volume Adjustment
4.4.1 LED Indicator
You can easily adjust the volume by tapping the (+) Button or the (-)
Button. You will hear a beep when the volume reaches the maximum or
minimum level. The volume is set and maintained independently at
different levels for each audio source even when you reboot the
headset. For example, once you set the volume for mobile phone
handsfree, it will not change even if you adjust the volume for your
Bluetooth MP3 music. However, if you adjust the volume during standby mode, it will affect volume levels of every audio source.
When the headset is powering on, the red LED flashes rapidly
indicating the battery level.
4 flashes = High, 70 ~ 100%
3 flashes = Medium, 30 ~ 70%
2 flashes = Low, 0 ~ 30%
Note:
1. The battery performance may be reduced over time with usage.
2. Battery life may vary depending on conditions, environmental factors,
functions of the product in use, and devices used with it.
WARNING
Use of the product at a high volume for a long period of time may damage
your eardrums or hearing ability. Keep the volume at a modest level to
prevent damage.
4.4.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Center Button and
the (+) Button simultaneously for about 3 seconds until you hear three,
high toned beeps. Then you will hear a voice prompt indicating the
battery level. However, if you release the buttons as soon as the
headset turns on, you will not hear a voice prompt for the battery level
indication.
21
English
4.4 Checking the Battery Level
10R
4.6 Sena Softwares
4.6.1 Sena Device Manager
The Sena Device Manager allows you to upgrade the firmware and
configure the device settings directly from your PC. Using this
software, you can assign speed dial presets, FM radio frequency
presets and more. It is available for both Windows and Mac.
4.6.2 Sena Smartphone App
The Sena Smartphone App allows you to configure device settings
and read the User’s Guide and the Quick Start Guide. Pair your phone
with your 10R headset (please refer to section 5.1, “Mobile Phone
Pairing - Mobile Phone, Bluetooth Stereo Device”). Run the Sena
Smartphone App and you can configure its settings directly from your
smartphone.
22
5 PAIRING THE 10R WITH BLUETOOTH
DEVICES
Before using the 10R Bluetooth headset with any other Bluetooth
devices for the first time, you will need to pair them together. You can
pair the 10R with Bluetooth mobile phones, Bluetooth stereo devices
such as MP3 players, or motorcycle specific Bluetooth GPS navigation,
and with other Sena Bluetooth headsets. The pairing operation is
required only once for each Bluetooth device. The headset remains
paired with the devices and automatically reconnects to them when
they are within range. You will hear a high toned single beep and a
voice prompt whenever the headset reconnects to the paired device:
“Phone connected” to a mobile phone, “Media connected” to a
Bluetooth stereo device.
10R
5.2 Second Mobile Phone Pairing - Second Mobile
Phone, GPS, and SR10
1. To enter the voice configuration menu, press and hold the
Center Button for 10 seconds until you hear the voice prompt,
“Configuration menu”.
2. By tapping the (+) Button, you will hear the voice prompt, “Phone
pairing”.
3. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
4. The mobile phone confirms that pairing has completed and the
10R is ready to use. You will hear a voice prompt, “Your headset
is paired”.
5. If the pairing process is not completed within three minutes, the
10R will return to stand-by mode.
Typical Bluetooth headsets can connect with only one Bluetooth
device, but a second mobile phone pairing allows the headset to
connect with another Bluetooth device such as a second mobile
phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter.
1. To enter the voice configuration menu, press and hold the
Center Button for 10 seconds until you hear the voice prompt,
“Configuration menu”.
2. Tap the (+) Button until you hear a voice prompt, “Second mobile
phone pairing”.
3. Search for Bluetooth devices on your mobile phone. Select the
Sena 10R in the list of the devices detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5. The mobile phone confirms that the pairing has completed and
the 10R is ready to use. You will hear a voice prompt, “Your
headset is paired”.
Note:
1. If a Bluetooth connection between the headset and a mobile phone is
disconnected, press the Center Button for 3 seconds until you hear a
high tone single beep to recover the Bluetooth connection immediately.
2. If the Bluetooth connection between the headset and a media player is
disconnected, press the Center Button for 1 second to recover the
Bluetooth connection and play.
23
English
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth
Stereo Device
10R
Note:
1. If you have two audio (A2DP) devices connected to your headset then
the audio from one device will interrupt the audio from the other device.
For example, if you are playing music from the primary mobile phone,
then it can be interrupted by playing music from the secondary mobile
phone and vice versa.
2. You have to use a motorcycle specific GPS, which transmits turn-by-turn
voice instructions to the headset by Bluetooth. Most automotive GPS
systems do not have this feature.
3. The Sena SR10 is a Bluetooth two-way radio adapter for group
communication, and uses Hands-Free Profile. The incoming audio from
the two-way radio via SR10 is heard in the background while having an
intercom conversation or a mobile phone call.
4. The GPS navigation or a radar detector could be connected to the SR10
by wire. The GPS voice instruction or the radar detector alarm is also
heard in the background via SR10 while having an intercom conversation
or a phone call. Please refer to the SR10 User’s Guide for details.
24
5.3 Advanced Selective Pairing - A2DP Stereo or
Handsfree
When you are using a smartphone, sometimes you may need to
selectively use the 10R for A2DP stereo music only or for mobile phone
handsfree only. These instructions are for advanced users who want to
pair the 10R to their smartphones with only one selective profile: A2DP
for stereo music of HFP for phone calls.
If you have previously paired a mobile phone to the 10R, you must
clear the previous pairing list on both devices: the mobile phone and
the 10R. To clear the pairing list on the 10R, please do a factory reset
or following the pairing list clearing procedure described in section
14.1, “Headset Configuration Setting”. To clear the pairing list on the
mobile phone, please refer to the mobile phone manual. For most
smartphones, delete the Sena 10R from the list of Bluetooth devices in
the settings menu.
10R
5.4 Intercom Pairing
1. To enter the voice configuration menu, press and hold the
Center Button for 10 seconds until you hear the voice prompt,
“Configuration menu”.
2. Tap the (+) Button four times and you will hear the voice prompt,
“Media selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select Sena
10R in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5.4.1 Pairing with Other 10R Headsets for Intercom
Conversation
English
5.3.1 A2DP Stereo Music Only
The 10R can be paired with up to three other headsets for Bluetooth
intercom conversation.
1. Turn on the two 10R headsets (A and B) that you would like to pair
with each other.
2. Press and hold the Center Button for 5 seconds, then you will
hear a mid-tone single beep and the voice prompt, “Intercom
pairing”.
5.3.2 HFP for Phone Call Only
1. To enter the voice configuration menu, press and hold the
Center Button for 10 seconds until you hear the voice prompt,
“Configuration menu”.
2. Triple tap the (+) Button and you will hear the voice prompt,
“Phone selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select Sena
10R in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
25
10R
3. Simply tap the Center Button of any one of the two headsets A or B
and wait until the LEDs of both headsets turn to blue and intercom
connection is automatically established. The two 10R headsets A
and B are paired with each other for intercom conversation. If the
pairing process is not completed within one minute, the 10R will
return to stand-by mode.
A
D
B
C
Pairing A & B
26
4. You can make other pairing between headsets A and C, and
between headsets A and D by following the same procedure as
above.
5. The intercom pairing queue is ‘Last-Come, First-Served ’. If a
headset has multiple paired headsets for intercom conversations,
the last paired headset is set as first intercom friend. The
previous intercom friend becomes second intercom friend, and
third intercom friend.
Note:
For example, after the pairing procedures listed above, headset D is the
first intercom friend of headset A. Headset C is the second intercom
friend of headset A, and headset B is the third intercom friend of headset
A.
10R
The 10R can be paired with all other Sena headset models such as the
20S, SMH10 and the SMH5 for intercom conversation. Please follow
the same procedure as above to pair with these headset models.
Note:
The SMH5 cannot participate in three-way or four-way conference intercom
with the 10R. The SMH5 has a limited capability of having two-way intercom
with other Sena headsets.
6 MOBILE PHONE, GPS, SR10
English
5.4.2 Pairing with Other Sena Headset Models for Intercom
Conversation
6.1 Mobile Phone Call Making and Answering
1. When you have an incoming call, tap the Center Button to answer
the call.
2. You can also answer the incoming call by loudly speaking any
word of your choice if Voice Activated Phone Answering (VOX
Phone) is enabled, unless you are connected to intercom.
3. To end a call, press the Center Button for 2 seconds until you
hear a mid-tone single beep, or wait for the called person to end
the call.
4. To reject a call, press the Center Button for 2 seconds until you
hear a beep while the phone is ringing.
5. There are several ways to make a phone call:
–– Enter numbers on your mobile phone’s keypad and make a call.
Then the call is automatically transferred to the headset.
–– In stand-by mode, press the Center Button for 3 seconds, to
activate the voice dialing of your mobile phone. For this, the
voice dialing function must be available on the mobile phone.
Refer to your mobile phone manual for further instruction.
27
10R
Note:
1. If you have two phones connected to your headset and you have an
incoming call from the second phone during the call of the first phone,
then you may still receive the call from the second phone. In this case,
the call from the first phone is on waiting mode. If you end a call, then it
will automatically guide you to the first phone call.
2. If you have a mobile phone and a GPS connected to your headset, you
may not be able to listen to the GPS voice instruction during the phone
call.
6.2 Speed Dialing
You can quickly make a phone call by using the voice speed dial
menu.
1. To enter into the voice speed dial menu, press and hold the (+)
Button for 3 seconds and you will hear a mid-tone single beep
and a voice prompt saying “Speed dial”.
2. Tap the (+) Button or the (-) Button to navigate between the
menus. You will hear voice prompts for each menu item.
3. Tap the Center Button to select a voice menu among the followings:
(1) Last number redial
(4) Speed dial 3
(2) Speed dial 1
(5) Cancel
(3) Speed dial 2
4. After selecting the last number redial menu, you will hear a voice
prompt, “Last number redial”. Then, to redial the last phone call
number, tap the Center Button.
5. To call one of the speed dials, tap the (+) Button or the (-) Button
to navigate between the menus until you hear a voice prompt
saying “Speed dial (#)”. Then, tap the Center Button.
28
10R
Note:
English
6. If you want to exit the speed dial immediately, tap the (+) Button
or the (-) Button until you hear a voice prompt saying “Cancel”,
and tap the Center Button. If you do not press any button within
15 seconds, the 10R will exit the voice speed dial menu and go
back to stand-by mode.
When Audio Multitasking is enabled, if you pair your GPS device via GPS
Pairing, its instructions will not interrupt your intercom conversations, but
will overlay with them.
Note:
6.4 Sena SR10, Two-Way Radio Adapter
1. Make sure that you connect the mobile phone and the headset to use the
speed dial function.
You can use a two-way radio and the 10R Bluetooth intercom
simultaneously by using the Sena SR10, a Bluetooth Two-way Radio
Adapter (please refer to section 5.2, “Second Mobile Phone Pairing Second Mobile Phone, GPS, and SR10”). Incoming audio from the
two-way radio will not interrupt an intercom conversation but is heard
in the background. This is useful when you have an intercom
conversation with a passenger on the back seat and use a two-way
radio for group communication with other motorcycle riders.
2. You need to assign speed dial numbers before using the speed dial
(please refer to section 14.2.1, “Speed Dial”).
6.3 GPS Navigation
6.3.1 GPS Pairing
1. Press and hold the Center Button for 10 seconds until you will
hear a voice prompt saying “Configuration menu”.
2. Tap the (+) Button until you will hear a voice prompt saying “GPS
pairing”.
3. Search for Bluetooth devices on the GPS navigation. Select the
Sena 10R in the list of the devices detected on the GPS.
4. Enter 0000 for the PIN.
29
10R
7 STEREO MUSIC
7.1 Bluetooth Stereo Music
The Bluetooth audio device must be paired with the 10R by following
the “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device”
procedures described in the section 5.1. The 10R supports the Audio/
Video Remote Control Profile (AVRCP), so if your Bluetooth audio
device also supports the AVRCP, you can use the 10R to remotely
control music playback. Not only can you adjust the volume but you
can also use functions such as play, pause, next track and previous
track.
1. To play or pause music, press the Center Button for 1 second until
you hear a double beep.
2. To adjust the volume, tap the (+) Button or the (-) Button.
3. To track forward or track back, press and hold the (+) Button or
the (-) Button for 1 second until you hear a mid-tone single beep.
30
7.2 Music Sharing
You can start sharing music with an intercom friend using Bluetooth
stereo music during a two-way intercom conversation (please refer to
section 8.1, “Two-way Intercom”). When you terminate music sharing,
you can go back to the intercom conversation. To start or terminate
sharing music, press the Center Button for 1 second during an
intercom conversation until you hear a double beep. To track forward
or track back, press and hold the (+) Button or the (-) Button for
1 second.
Note:
1. Both you and your intercom friend can remotely control music playback
such as track forward and track back.
2. Music sharing will be paused when you are using your mobile phone or
listening to GPS instructions.
3. When Audio Multitasking is enabled, if an intercom call is made when you
are listening to music, music sharing will not work.
10R
Please make sure your intercom devices are paired as described in
section 5.4, “Intercom Pairing”
8.1 Two-way Intercom
8.1.1 Starting Two-way Intercom
You can start an intercom conversation with one of any intercom
friends by tapping the Center Button. Tap the Center Button once to
intercom with the first intercom friend, tap the Center Button twice to
intercom with the second intercom friend, and tap the Center Button
three times to intercom with the third intercom friend.
8.1.2 Ending Two-way Intercom
You can end an intercom conversation by using the Center Button.
Press and hold the Center Button for 1 second to end any intercom. Or,
you can single tap to end intercom with the first intercom friend,
double tap to end intercom with the second intercom friend, and
triple tap to end intercom with the third intercom friend.
1st
intercom
friend
2nd
intercom
friend
3rd
intercom
friend
Start/End Two-way Intercom Conversation
31
English
8 INTERCOM
10R
g
g
First Friend
(B)
rin
(A)
i
Pa
You (A) can have a three-way conference intercom with two other 10R
friends (B & C) by establishing two intercom connections
simultaneously. While a three-way conference intercom is in progress,
mobile phone connection of all three participants is temporarily
disconnected. However, as soon as the conference intercom
terminates or one of the participants leaves the intercom, all mobile
phones automatically reconnect to their headsets. If you have an
incoming mobile phone call during the conference intercom, terminate
the conference intercom to automatically reconnect and receive the
phone call.
rin
8.2.1 Starting Three-way Intercom
1. You (A) need to be paired with two other friends (B & C) for threeway conference intercom.
Pa
i
8.2 Three-way Intercom
Second Friend
(C)
2. Start an intercom conversation with one of the two friends in
your intercom group. For example, you (A) may start an intercom
conversation with the intercom friend (B). Or intercom friend (B)
may start an intercom call with you (A).
(A)
First Friend
(B)
32
Second Friend
(C)
10R
(A)
First Friend
(B)
Second Friend
(C)
4. Now you (A) and two 10R intercom friends (B & C) are having a
three-way conference intercom.
(A)
First Friend
(B)
Second Friend
(C)
8.2.2 Ending Three-way Intercom
You can completely terminate the conference intercom or just
disconnect an intercom connection with one of your active intercom
friends.
1. Press the Center Button for 3 seconds until you hear a beep to
terminate three-way conference intercom completely. It terminates
both intercom connections with (B) and (C).
2. Tap or double tap the Center Button to disconnect intercom
connection with one of the two intercom friends accordingly. For
example, by single tapping the Center Button, you can terminate
the intercom connection with just the first intercom friend (B).
However, you still have the intercom connection with your second
intercom friend (C).
Center Button Operation
Result
Press for 3 seconds
Disconnect (B) & (C)
Single tap
Disconnect (B)
Double tap
Disconnect (C)
End Three-way Intercom
33
English
3. You (A) can call the second intercom friend (C) by double tapping
the Center Button, or the second intercom friend (C) may join the
intercom by making an intercom call to you (A).
10R
8.3 Four-way Intercom
8.3.1 Starting Four-way Intercom
You can have four-way conference intercom with three other 10R users
by adding one more intercom participant to the three-way intercom.
While you are having a three-way intercom as above in section 8.2,
“Three-way Intercom”, a new participant (D), who is an intercom friend
of your intercom friend (C), may join the conference intercom by
making an intercom call to your intercom friend (C). Please note that in
this case, the new participant (D) is an intercom friend of (C), not of
you (A).
2. Tap or double tap the Center Button to disconnect the intercom
connection with one of the two intercom friends accordingly.
However, when you disconnect the second friend (C) by double
tapping the Center Button, you will be disconnected with the third
participant (D) as well. This is because the third participant (D) is
connected with you via the second friend (C).
Center Button Operation
Result
Press for 3 seconds
Disconnect (B), (C) & (D)
Single tap
Disconnect (B)
Double tap
Disconnect (C) & (D)
8.3.2 Ending Four-way Intercom
As same in the case of three-way intercom, you can completely get out
of the four-way conference intercom or just disconnect a single
intercom connection.
1. Press the Center Button for 3 seconds until you hear a beep
to terminate four-way conference intercom. It terminates the
intercom connections between you (A), and your intercom friends
(B) and (C).
34
End Four-way Intercom
Note:
Multiple headsets are connected during multi-way intercom. With various
signals interfering each other, the intercom distance of multi-way intercom
is relatively shorter than that of two-way intercom.
10R
1. When you have an incoming mobile phone call during an
intercom conversation, you will hear a ring tone. You can choose
whether to 1) answer the mobile phone call and stop the intercom
conversation, or 2) reject the phone call and stay on the intercom
conversation.
1) To answer the phone call and stop the intercom conversation,
tap the Center Button. The VOX Phone feature does not work if
you are connected to intercom. When you hang up the phone
call, the intercom will automatically be recovered.
2) To reject the phone call and stay on the intercom conversation,
press the Center Button for 2 seconds until you hear a beep.
2. When you have an incoming intercom call during a mobile phone
call, you will hear 4 high toned beeps, alerting you that there is
an incoming intercom call. You will also hear a voice prompt,
“Intercom requested”. In this case, the intercom call does not
override the mobile call because intercom has lower priority than
mobile call. You have to hang up the mobile phone call to make or
receive an intercom call.
3. You can have a three-way conference phone call by adding
an intercom friend to the mobile phone conversation. During a
mobile phone conversation, tap the Center Button to invite one
of the intercom friends to the mobile phone line. To disconnect
the intercom first and go back to your private mobile phone call,
terminate the intercom by tapping the Center Button. To end the
mobile phone call first and maintain the intercom conversation,
tap the Center Button for 2 seconds, or wait for the person on the
mobile phone line to end the call.
Unlike other motorcycle Bluetooth headsets, this prevents a
user from being dropped out of an intercom conversation by an
incoming mobile call.
35
English
9 THREE-WAY CONFERENCE PHONE CALL
WITH INTERCOM PARTICIPANT
10R
Start
Tap the Center Button while having a mobile
phone call
End intercom first
Tap the Center Button
End phone call first
Tap the Center Button for 2 seconds
or
Wait for the called person to end the call
Start & End Three-way Conference Phone Call
36
10 GROUP INTERCOM
Group Intercom allows you to instantly create a multi-way conference
intercom with three other most recently paired headsets.
1. Go through intercom pairing with up to three headsets you want to
have Group Intercom with.
2. Tap the (+) Button and (-) Button simultaneously to begin Group
Intercom. The LED will flash blue and red simultaneously and you
will hear a voice prompt, “Group intercom”.
3. To terminate Group Intercom, press the Center Button for
3 seconds during Group Intercom. You will hear a voice prompt,
“Group intercom terminated”.
10R
You can have an intercom conversation with non-Sena Bluetooth
headsets using the Universal Intercom function. Non-Sena Bluetooth
headsets can be connected to the Sena Bluetooth headset if they
support the Bluetooth Hands-Free Profile (HFP). The working distance
may differ depending on the performance of Bluetooth headset that it
is connected to. In general, it is shorter than normal intercom distance
since it uses the Bluetooth Hands-Free Profile. The Universal Intercom
affects both the phone call connection and the multipoint connection
(mostly used for GPS connections for riders). You cannot use a
multipoint connection device while you are using the Universal
Intercom in case as below.
1. If a non-Sena headset does not support a multipoint connection,
it cannot use a phone call connection while using the Universal
Intercom.
2. As for Sena headsets, the Universal Intercom affects the multipoint
connection.
3. If non-Sena headset (already paired as Universal Intercom with
Sena) is turned on, then the multipoint connection is automatically
deactivated. And the non-Sena headset is automatically
connected to Sena headset as a Universal Intercom. So you
cannot use multipoint connection devices such as GPS, while a
non-Sena headset is turned on.
4. Even though you disconnect the non-Sena headset as a Universal
Intercom, it will not automatically restore the multipoint connection.
To restore the multipoint connection, you should turn off the
non-Sena headset first, then try to connect to multipoint device
manually from the device screen or simply reboot the device so
that it automatically connects to the Sena headset.
37
English
11 UNIVERSAL INTERCOM
10R
11.1 Universal Intercom Pairing
11.2 Two-way Universal Intercom
The 10R can be paired with non-Sena Bluetooth headsets for Bluetooth
intercom conversation. You can pair the 10R with only one non-Sena
Bluetooth headset so if you pair with a different non-Sena Bluetooth
headset, the previous pairing will be removed.
1. Turn on the 10R and a non-Sena Bluetooth headset that you want
to pair with.
2. Press and hold the Center Button for 10 seconds to enter the
configuration menu. Tap the (+) Button or the (-) Button until you
hear a voice prompt, “Universal intercom pairing”. Tap the
Center Button to enter into Universal Intercom Pairing mode and
the blue LED will flash rapidly and you will hear multiple beeps.
3. Perform the operation required for handsfree pairing on the
non-Sena Bluetooth headset (refer to the User’s Manual for the
headsets you want to use). The 10R will automatically pair with
a non-Sena Bluetooth headset when each are in pairing mode.
You can initiate the Universal Intercom connection with non-Sena
Bluetooth headsets using the same intercom connection method as
you would between other Sena headsets. You may single tap the
Center Button to begin an intercom conversation with the first intercom
friend, double tap with the second intercom friend, and triple tap with
the third intercom friend.
38
Non-Sena Bluetooth headsets may initiate the Universal Intercom
connection, by activating the voice dialer or using the redialing
operation. You may also disconnect the existing connection by using
the operation to end a call (refer to the User’s Manual for the headsets
for voice dialer, redialing, and ending a call).
10R
11.3 Three-way Universal Intercom
g
rin
rin
(C)
g
Pa
i
(B)
3. The other 10R (C) may join the intercom by making an intercom
call to you (A).
i
Pa
(B)
(A)
(A)
(A)
(C)
(B)
(C)
39
English
You may make a three-way Universal Intercom connection with two
10Rs and one non-Sena Bluetooth headset. If the intercom connection
is made, all headsets connected cannot use the mobile phone call
function since the connection between the headset and the phone is
disconnected temporarily. If you disconnect the intercom call, the
mobile phone connection is made again automatically so that you can
use a mobile phone call function.
1. You (A) need to be paired with a non-Sena Bluetooth headset
(B) and another 10R headset (C) for the three-way conference
intercom.
2. Start an intercom conversation with non-Sena Bluetooth headset
(B) in your intercom group. For example, you (A) may start an
intercom conversation with non-Sena Bluetooth headset (B). The
non-Sena Bluetooth headset (B) may also start an intercom call
with you (A).
10R
4. Now you (A), non-Sena Bluetooth headset (B), and the other 10R
(C) are having a three-way conference intercom.
(A)
(B)
(C)
5. You may disconnect three-way Universal Intercom using the
same way as you do in normal three-way intercom. Please refer to
section 8.2.2, “Ending Three-way Intercom”.
40
11.4 Four-way Universal Intercom
You may make a four-way Universal Intercom connection with a couple
of different configurations, 1) three 10Rs and one non-Sena Bluetooth
headset or 2) two 10Rs and two non-Sena Bluetooth headsets.
You may have a couple of other Four-way Universal Intercom
configurations, 1) your headset (A), a non-Sena Bluetooth headset (B),
another 10R (C), and a non-Sena Bluetooth headset (D), 2) your
headset (A), a non-Sena Bluetooth headset (B), and two other 10R
headsets (C and D). You may make the four-way Universal Intercom
call the same way as a normal four-way intercom call.
10R
11.4.1 Four-way Universal Intercom Case 1
(A)
(C)
(C)
(B)
(D)
(B)
(A)
(D)
4. Now two 10R headsets (A & C) and two non-Sena Bluetooth
headsets (B & D) are connected with the four-way Universal
Intercom.
2. The other 10R (C) may join the intercom by making an intercom
call to you (A).
(A)
(A)
(C)
(B)
(B)
(C)
(D)
(D)
You may disconnect a four-way Universal Intercom using the same
way as you do in a normal four-way intercom. Please refer to section
8.3.2, “Ending Four-way Intercom”.
41
English
Two 10R headsets (A and C) and two non-Sena Bluetooth headsets (B
and D).
1. You (A) may start an intercom conversation with the non-Sena
Bluetooth headset (B).
3. The non-Sena Bluetooth headset (D) may join the conference
intercom by making an intercom call to the 10R (C).
10R
11.4.2 Four-way Universal Intercom Case 2
Three 10R headsets (A, C and D) and one non-Sena Bluetooth headset
(B). The procedure is the same as case 1 described in section 11.4.1.
12 FM RADIO
12.1 FM Radio On and Off
(A)
(B)
(C)
(D)
To turn on the FM radio, press the (-) Button for 1 second until you hear
a mid-toned double beep sound. You will then hear a voice prompt,
“FM on”. To turn off the FM radio, press the (-) Button for 1 second
until you hear a voice prompt, “FM off”. When you power it off, the 10R
will remember the last station frequency. When you power it on, the
last station frequency will be playing.
12.2 Preset Stations
You can listen to preset stations while listening to the FM radio. Press
the Center Button for 1 second to go upward to your next saved preset
station.
42
10R
12.3 Seek and Save
Note:
English
“Seek” is the function that searches for station to station frequencies.
To use the “Seek” function, please follow the procedure below:
1. Double tap the (+) Button or the (-) Button to search down or up
the station dial.
2. If the tuner finds a station while searching frequencies, it stops
the seek function.
3. To save the current station, press and hold the Center Button for
3 seconds until you hear a voice prompt, “Preset (#)”.
4. Tap the (+) Button or the (-) Button in order to select which preset
number you want for that specific station. You can save up to 10
preset stations. (You may cancel the preset operation by waiting
approximately 10 seconds. You will then hear “Save preset
cancelled”. You can also tap the (+) Button or the (-) Button until
you hear “Cancel”. Tap the Center Button to confirm cancellation.
You will then hear “Save preset cancelled”.)
5. To save the current station, press the (+) Button for 1 second. You
will then hear a voice prompt, “Save preset (#)”.
6. To delete the saved station in the preset number, press the (-)
Button for 1 second. You will then hear a voice prompt, “Delete
preset (#)”.
1. You can save FM stations to presets before using FM radio. Connect the
10R to your PC and open the Sena Device Manager. It allows you to save
up to 10 FM station frequency presets on the 10R settings menu. You may
do the same operation by using the Sena Smartphone App.
2. You can still answer an incoming phone call and intercom while listening
to the FM radio.
43
10R
12.4 Scan and Save
12.6 FM Sharing
“Scan” is the function that automatically searches station frequencies,
starting from the current frequency and up. To use the scan function,
please follow the procedures below:
1. Press the (+) Button for 1 second. Then the current station
frequency moves upward to find other station frequencies.
2. If the tuner finds a station, it stays at the station frequency for 8
seconds, then scanning to the next station frequency.
3. Scan function stops when you press the (+) Button for 1 second
again.
4. To save a station while scanning frequencies, tap the Center
Button when at that station. You will hear a voice prompt from
the 10R, “Save preset (#)”. The station will be saved as the next
preset number.
5. All stations preset during “Scan”, will overwrite previously set
stations.
You can listen to the radio during the intercom conversation. To start
FM sharing, press and hold the (-) Button for 1 second during the
intercom conversation. During FM sharing, you can move to the next
preset station and you or your friend on the intercom can change
frequencies. If either person changes the frequency, the other will
listen to the same frequency. To terminate FM sharing, press and hold
the (-) Button for 1 second or end the intercom call.
12.5 Temporary Preset
With the temporary preset function, you may temporarily preset
stations automatically without changing the existing preset stations.
Tap the (+) Button three times to automatically scan for 10 temporary
preset stations. The temporary preset stations will be cleared when
the system is powered off.
44
Note:
1. FM sharing will be terminated if the headset starts a multi-way intercom
conference.
2. When Audio Multitasking is enabled, if an intercom call is made while you
are listening to the FM radio, FM sharing will not work.
10R
12.7 Region Selection
13 FUNCTION PRIORITY
English
You can select the proper FM frequency region from the Sena Device
Manager. With the region setting, you may optimize the seek function
to avoid unnecessary frequency ranges (factory default: worldwide).
The 10R operates in the following order of priority:
Region
Frequency Range
Step
(highest)
Mobile phone
Worldwide
76.0 ~ 108.0 MHz
± 100 kHz
Intercom/FM sharing
Americas
87.5 ~ 107.9 MHz
± 200 kHz
Music sharing by Bluetooth stereo music
Asia
87.5 ~ 108.0 MHz
± 100 kHz
Bluetooth stereo music
Australia
87.5 ~ 107.9 MHz
± 200 kHz
(lowest)
FM radio
Europe
87.5 ~ 108.0 MHz
± 100 kHz
Japan
76.0 ~ 95.0 MHz
± 100 kHz
A lower priority function is always interrupted by a higher priority
function.
Note:
If you select music as the audio source priority, the order of priority will
change as below:
(highest)
Mobile phone
Bluetooth stereo music
Intercom/FM sharing
Music sharing by Bluetooth stereo music
(lowest)
FM radio
45
10R
14 CONFIGURATION SETTING
14.1 Headset Configuration Setting
1. To enter configuration menu, press and hold the Center Button for
10 seconds until you will also hear a voice prompt, “Configuration
menu”.
2. Tap the (+) Button or the (-) Button to navigate between the
menus. You will hear voice prompts for each menu item.
3. You can execute the command by tapping the Center Button.
46
Configuration Menu
Tap Center Button
Phone Pairing
None
Second Mobile Phone Pairing
None
GPS Pairing
None
Phone Selective Pairing
None
Media Selective Pairing
None
Configuration Menu
Tap Center Button
Delete All Pairings
Execute
Remote Control Pairing
Execute
Universal Intercom Pairing
Execute
Factory Reset
Execute
Exit Configuration
Execute
10R
14.2.3 Audio Boost (Default: Disable)
You can change the settings of the headset through the Sena Device
Manager or the Sena Smartphone App.
Enabling Audio Boost increases the overall maximum volume.
Disabling Audio Boost reduces the overall maximum volume, but
delivers more balanced sound.
14.2.1 Speed Dial
Assign phone numbers for speed dialing to make a phone call quickly.
14.2.2 Audio Source Priority (Default: Intercom)
Audio Source Priority allows you to select the priority between the
intercom and music (which includes GPS app instructions and
message notifications) from a smartphone. If the intercom is selected
as the audio source priority, your music will be interrupted during an
intercom conversation. If music is selected as the audio source priority,
intercom conversations will be interrupted while your music is heard.
14.2.4 VOX Phone (Default: Enable)
If this feature is enabled, you can answer incoming calls by voice.
When you hear a ringtone for an incoming call, you can answer the
phone by saying a word such as “Hello” loudly or by blowing air into
the microphone. VOX phone is temporarily disabled if you are
connected to intercom. If this feature is disabled, you have to tap the
Center Button to answer an incoming call.
Note:
Audio Source Priority is active only when Audio Multitasking is disabled.
47
English
14.2 Software Configuration Setting
10R
14.2.5 VOX Intercom (Default: Disable)
14.2.6 HD Voice (Default: Disable)
If this feature is enabled, you can initiate an intercom conversation
with the last connected intercom friend by voice. When you want to
start intercom, say a word such as “Hello” loudly or blow air into the
microphone. If you start an intercom conversation by voice, the
intercom terminates automatically when you and your intercom friend
remain silent for 20 seconds. However, if you manually start an
intercom conversation by tapping the Center Button, you have to
terminate the intercom conversation manually. However, if you start
intercom by voice and end it manually by tapping the Center Button,
you will not be able to start intercom by voice temporarily. In this case,
you have to tap the Center Button to restart the intercom. This is to
prevent repeated unintentional intercom connections by strong wind
noise. After rebooting the headset, you can start intercom by voice
again.
HD Voice allows you to communicate in high-definition during phone
calls. This feature increases the quality so that the audio will be crisp
and clear during phone call conversations.
If this feature is enabled, incoming phone calls will interrupt intercom
conversations and audio from the SR10 will not be heard during
intercom conversations. Three-Way Conference Phone Call with
Intercom Participant will not be available if HD Voice is enabled.
Note:
1. Refer to the manufacturer of your Bluetooth device that will be connected
to the headset to see if it supports HD Voice.
2. HD Voice is active only when Audio Multitasking is disabled.
14.2.7 HD Intercom (Default: Enable)
HD Intercom enhances the two-way intercom audio from normal
quality to HD quality. HD Intercom will become temporarily disabled
when you enter into a multi-way intercom. If this feature is disabled,
the two-way intercom audio will change to normal quality.
Note:
1. The intercom distance of HD Intercom is relatively shorter than that of
normal intercom.
2. HD intercom is active only when Audio Multitasking is disabled.
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10R
14.2.11 FM Station Guide (Default: Enable)
VOX sensitivity can be adjusted depending on your riding environment.
Level 5 is the highest sensitivity setting and 1 is the lowest.
When FM Station Guide is enabled, FM station frequencies are given
by voice prompts as you select preset stations. When FM Station
Guide is disabled, the voice prompts on FM station frequencies will
not be given as you select preset stations.
14.2.9 Voice Prompts (Default: Enable)
You can disable voice prompts by software configuration setting, but
the following voice prompts are always on.
–– headset configuration setting menu, battery level indicator, speed
dial, FM radio functions
14.2.10 RDS AF Setting (Default: Disable)
Radio Data System (RDS) Alternative Frequency (AF) Setting
allows a receiver to re-tune to the second frequency location When the
first signal becomes too weak. With RDS AF enabled on the receiver, a
radio station with more than one frequency can be used.
14.2.12 Sidetone (Default: Disable)
Sidetone is audible feedback of your own voice. It helps you to
naturally speak at the correct level according to varying helmet noise
conditions. If this feature is enabled, you can hear what you are
speaking during an intercom conversation or a phone call.
14.2.13 Advanced Noise Control™ (Default: Enable)
When Advanced Noise Control is enabled, the background noise is
reduced during an intercom conversation. When it is disabled, the
background noise is mixed with your voice during intercom.
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English
14.2.8 Intercom VOX Sensitivity (Default: 3)
10R
14.2.14 Audio Multitasking™ (Default: Disable)
Audio Multitasking allows you to hear the audio from two features
simultaneously. When Audio Multitasking is enabled, phone calls, GPS
instructions and intercom conversations can be overlaid with audio
from the FM radio, music or GPS app instructions from a smartphone
in the background with reduced volume. Increasing or decreasing the
volume of the audio in the foreground will also increase or decrease
the volume of the overlaid audio in the background. The volume of the
foreground audio can be adjusted using the headset. How much
background audio that is heard can be adjusted using the Sena
Smartphone App. HD Intercom, HD Voice and Audio Source Priority
become disabled temporarily when Audio Multitasking is enabled.
Foreground*
Model
10R
Phone
GPS
OA
OA
O
Background**
Intercom FM Radio
1. Audio Multitasking will be activated during two-way
conversations with a headset that also supports this feature.
intercom
2. When Audio Multitasking is disabled, the background audio source will
return to its independent volume level.
3. Audio Multitasking has limited usage for iOS devices.
4. For Audio Multitasking to work properly, you need to power the headset
off and on. Please restart the headset.
O
OB
OC
14.2.15 Background Volume (Default: Level 5)
O
The Background Volume can be adjustable only when the Audio
Multitasking turns on. Level 9 is the highest volume and 0 is the lowest.
Foreground and Background Combination Table
50
Note:
5. Some GPS devices may not support this feature.
O
OB
OC
Music or
Smart Navi
* Two audio sources in the foreground can be heard simultaneously with the
same volume level.
** Only one background source can be heard at a time while listening to an
audio source in the foreground.
A. GPS instructions can be heard during phone calls and the volume level of
both audio sources can be adjusted using the headset.
B. GPS app directions will be heard in the background during intercom
conversations.
C. The FM radio will be heard in the background when GPS instructions are
heard.
10R
You can remotely control the 10R via Bluetooth using the Handlebar
Remote (sold separately). This eliminates the need to take off your
hand for button operations. Your 10R and the Handlebar Remote must
be paired together before use.
15.2 Using the Handlebar Remote
Handlebar Remote button operations on various functions are
described in the table below.
Type
Basic
Function
Configuration menu
Press the Front Button for 10 seconds
Second mobile phone
pairing
Mobile
Phone
Handlebar Remote
Move the Joystick up or down
Mobile phone pairing
15.1 Pairing with the Handlebar Remote
1. Turn on the 10R and the Handlebar Remote.
2. Press the Center Button for 10 seconds to enter the configuration
menu. Tap the (+) Button until you hear a voice prompt saying,
“Remote control pairing”. Press the Center Button to enter into
Remote Control Pairing mode and the red LED will flash rapidly
and you will hear multiple beeps.
3. On the Handlebar Remote, press the Rear Button for 5 seconds
until its LED flashes red and blue. The 10R will automatically
perform pairing with the Handlebar Remote in pairing mode. You
will hear a voice prompt, “Remote control connected”, when
they are successfully connected.
Function
Volume adjustment
LED
-
Press the Joystick for 5 seconds
Blue & red
alternatively
flashing
Press the Front Button for 5 seconds
Red flashing
Tap the Rear Button within 2 seconds
Answer & end phone
call
Tap the Rear Button
-
Voice dial
Tap the Rear Button
-
Speed dial
Double tap the Rear Button
-
Reject incoming call
Press the Front Button for 2 seconds
-
51
English
15 REMOTE CONTROL
10R
Type
Function
Intercom pairing
Intercom
Music
FM radio
Handlebar Remote
Press the Front Button for 5 seconds
Red flashing
16 FIRMWARE UPGRADE
Tap the Front Button of any one of the two headsets
Start/End each intercom
Tap the Front Button
-
End all intercoms
Press the Front Button for 3 seconds
-
Start Group Intercom
Press the Front Button for 3 seconds
End Group Intercom
Press the Front Button for 3 seconds
-
Play/Pause Bluetooth
music
Press the Joystick for 1 second
-
Track forward/back
Move the Joystick left or right for 1 second
-
FM radio on/off
Press the Rear Button for 1 second
-
Select preset
Tap the Rear Button
-
Seek stations
Move the Joystick left or right for 1 second
-
Scan up FM band
Double tap the Rear Button
-
Stop scanning
Double tap the Rear Button
-
Save preset while
scanning
Tap the Rear Button
-
Handlebar Remote Button Operation Table
52
LED
Green
flashing
The 10R supports firmware upgrades. You can update the firmware
using the Sena Device Manager (please refer to section 4.6.1, “Sena
Device Manager”). Please visit Sena Bluetooth website at
www.sena.com to check the latest software downloads.
10R
17.1 Intercom Failure
When you try to start an intercom conversation with an intercom friend
who is unavailable within range or already having a conference
intercom with other riders or a mobile phone call, you will hear a low
tone double beep signifying an intercom busy signal. In this case, you
have to try again later.
17.3 Fault Reset
When the 10R is not working properly or is in faulty status for any
reason, you may reset by pushing the pin-hole reset button below the
(+) Button . Insert a paper clip into the reset pin-hole and press the
reset button for a second with light pressure. The 10R will be switched
off. Restart the system and try again. This will not restore the headset
to factory default settings.
17.2 Intercom Reconnection
If your intercom friend goes out of range while having an intercom
conversation, you may hear static noise and eventually the intercom
will be disconnected. In this case, the 10R automatically tries to
reconnect the intercom every 8 seconds and you will hear high tone
double beeps until the intercom is reestablished. If you do not want to
make a reconnection, tap the Center Button to stop the attempt.
17.4 Factory Reset
If you want to restore the headset to factory default settings, use the
Factory Reset in the configuration menu. The headset automatically
restores the default settings and turns off. Please refer to section 14.1,
“Headset Configuration Setting” for more details.
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English
17 TROUBLESHOOTING
2.0.1
www.sena.com
User’s Guide for Firmware v2.0
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