Sena 10C EVO User Guide
English
Motorcycle Bluetooth®
Camera & Communication System
2
1
1
Audio
Multitasking
www.sena.com
User’s Guide
10C EVO
© 1998-2019 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SF1™, SF2™, SF4™, SFR™, SRL™,
Momentum™, Momentum INC™, Momentum Lite™, Momentum Pro™, Momentum INC Pro™, Momentum EVO™, Cavalry™, 30K™, 20S EVO™,
20S™, 10S™, 10C™, 10C PRO™, 10C EVO™, 10U™, 10Upad™, 10R™, 3S™, SMH5™, SMH5-FM™, SMH5 MultiCom™, SMH10™, SMH10R™,
SPH10™, SPH10H-FM™, Savage™, Prism Tube WiFi™, Prism™, Bluetooth Audio Pack for GoPro®, R1™, R1 EVO™, RC3™, RC4™, Handlebar
Remote™, Wristband Remote™, PowerPro Mount™, Powerbank™, FreeWire™, WiFi Docking Station™, +mesh™, Econo™, SR10™, SM10™,
X1™, X1 Pro™, Expand™, Tufftalk™, Tufftalk Lite™, Tufftalk M™ are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks
may not be used without the express permission of Sena.
GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies Inc. (“Sena”) is not affiliated with Woodman
Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the
GoPro® Hero3 allowing for Bluetooth capabilities.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
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trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
10C EVO
1
PACKAGE CONTENTS.............................................................................................4
2
INSTALLING THE HEADSET ON YOUR HELMET..................................................5
3
4
5
6
2.1
2.2
2.3
2.4
Installing the Main Unit.............................................................................................................5
Installing the Speakers.............................................................................................................7
Installing the Microphone.........................................................................................................8
Adjusting the angle................................................................................................................10
GETTING STARTED............................................................................................... 11
3.1
3.2
3.3
3.4
3.5
3.6
Product Details.......................................................................................................................11
Powering On and Off.............................................................................................................11
Charging................................................................................................................................11
Checking the Battery Level....................................................................................................12
Volume Adjustment................................................................................................................12
Sena Softwares......................................................................................................................12
CAMERA OPERATION........................................................................................... 13
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
Camera On or Off...................................................................................................................13
Camera Modes......................................................................................................................13
Video Recording....................................................................................................................14
Video Mode (Default: Normal Recording Mode)...................................................................14
Photo Taking...........................................................................................................................15
Video Tagging........................................................................................................................15
Format SD Card.....................................................................................................................16
WiFi Channel (Default: 5 GHz)...............................................................................................16
PAIRING THE HEADSET WITH BLUETOOTH DEVICES.................................... 16
5.1
5.2
5.3
5.4
Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device..........................................16
Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10.............................17
Advanced Selective Pairing: A2DP Stereo or Handsfree......................................................17
Intercom Pairing.....................................................................................................................18
MOBILE PHONE, GPS........................................................................................... 19
6.1 Mobile Phone Call Making and Answering...........................................................................19
6.2 Speed Dialing.........................................................................................................................19
6.3 GPS Navigation......................................................................................................................20
English
CONTENTS
7
STEREO MUSIC..................................................................................................... 20
8
INTERCOM.............................................................................................................. 21
9
THREE-WAY CONFERENCE PHONE CALL WITH
INTERCOM PARTICIPANT.................................................................................... 23
7.1 Bluetooth Stereo Music..........................................................................................................20
7.2 Music Sharing........................................................................................................................21
8.1 Two-way Intercom..................................................................................................................21
8.2 Multi-Way Intercom................................................................................................................22
10 GROUP INTERCOM............................................................................................... 24
11 UNIVERSAL INTERCOM........................................................................................ 24
12 FM RADIO............................................................................................................... 25
12.1
12.2
12.3
12.4
12.5
12.6
12.7
FM Radio On/Off....................................................................................................................25
Preset Stations.......................................................................................................................25
Seek and Save.......................................................................................................................25
Scan and Save.......................................................................................................................26
Temporary Preset...................................................................................................................26
FM Sharing.............................................................................................................................26
Region Selection....................................................................................................................27
13 FUNCTION PRIORITY............................................................................................ 27
14 CONFIGURATION SETTING................................................................................. 28
14.1 Headset Configuration Setting...............................................................................................28
14.2 Software Configuration Setting..............................................................................................29
14.3 Camera Configuration Setting...............................................................................................32
15 FIRMWARE UPGRADE.......................................................................................... 34
16 TROUBLESHOOTING............................................................................................ 34
16.1 Fault Reset.............................................................................................................................34
16.2 Factory Reset.........................................................................................................................35
10C EVO
1 PACKAGE CONTENTS
• Headset Main Unit Attachable Boom Microphone
• Attachable Boom Microphone • Microphone Sponges (2) • Hook and Loop Fastener for Attachable Boom Microphone
• Gear Clamp Unit • Clamp Unit • Glued Surface Mounting Plate • Boom Microphone Holder • Hook and Loop Fastener for Boom Microphone Holder Wired Microphone
• Wired Microphone Speaker
• Speakers • Hook and Loop Fastener for Wired Microphone Others
• Hook and Loop Fasteners for Speakers (4) • USB Power & Data Cable • Foam Speaker Covers (2) • Allen Wrench • Speaker Pads (Thick) (2) • Cigarette Charger • Speaker Pads (Thin) (2) 4
10C EVO
2.1 Installing the Main Unit
1
2
1
2
3
4
2.1.1 Using the Gear Clamp Unit
1. Loosen the two screws on the back plate of the clamp unit with the
included allen wrench.
2. Insert the back plate of the clamp unit between the internal
padding and external shell of the left side of the helmet.
3. Tighten the two screws until the clamp unit is fastened firmly to
the helmet.
4. Insert a microSD card into the card slot to use camera.
5. Attach the main unit to the clamp unit until you hear a click.
English
2 INSTALLING THE HEADSET ON YOUR
HELMET
1
2
5
5
10C EVO
2.1.2 Using the Clamp Unit
1. Loosen the two screws on the back plate of the clamp unit with the
included allen wrench.
2. Insert the back plate of the clamp unit between the internal
padding and external shell of the left side of the helmet.
3. Tighten the two screws until the clamp unit is fastened firmly to
the helmet.
4. Insert a microSD card into the card slot to use camera.
5. Attach the main unit to the clamp unit until you hear a click.
1
2
3
4
1
2
5
6
2
1
10C EVO
2.1.3 Using the Glued Surface Mounting Plate
1
English
If you cannot install the clamp unit on the helmet, you can use the
glued surface mounting plate to attach the clamp unit to the surface of
the helmet.
1. Attach adhesive tape of the glued surface mounting plate to the
helmet.
2. Make sure that the glued surface mounting plate sticks on the
helmet firmly. Maximum adhesion occurs after 24 hours.
3. Attach the main unit to the glued surface mounting plate until you
hear a click.
2
2
Note
Foam
Speaker
Cover
Hook
Fastener
Note:
1
2
2.2 Installing the Speakers
1. Attach the hook and loop fasteners for speakers to ear pockets
inside the helmet.
2. Attach the speakers to the hook and loop fasteners for speakers
inside the helmet.
1. If the helmet has deep ear pockets, you can use the speaker pads to
bring the speakers closer to your ears.
2. To enhance the audio quality, you can make use of the foam speaker
covers. Cover each speaker with the foam and attach the hook fastener
at the back of the speaker. Then place the speakers in the helmet as
described above. Foam covered speakers work most effectively when
they are slightly touching your ears.
7
10C EVO
2.3 Installing the Microphone
1
2.3.1 Using the Attachable Boom Microphone
1. Attach the hook and loop fastener for attachable boom microphone
on the inside surface of the left external shell.
2. Attach the attachable boom microphone’s mounting plate to the
hook and loop fastener.
3. Adjust the head of the microphone so that the tab is facing away
from your mouth.
4. Align the arrows on the microphone and speaker cables and
insert the microphone cable into the speaker cable.
5. Insert the speaker connector into the speaker port to connect it
to the main unit.
6. Close the cover of the speaker cable to lock the cable to the port.
2
2
3
Tab
4
5
6
Note
Note:
You can use the boom microphone holder after attaching the hook and loop
fastener for boom microphone holder on it to ensure secure installation.
8
10C EVO
2.3.2 Using the Wired Microphone
1
2
3
4
English
If you have a full face helmet, you can use the wired microphone.
1. Attach the included hook and loop fastener for wired microphone
to the inside of the helmet’s chin guard.
2. Attach the wired microphone to the hook and loop fastener for
wired microphone.
3. Align the arrows on the microphone and speaker cables and
insert the microphone cable into the speaker cable.
4. Insert the speaker connector into the speaker port to connect it
to the main unit.
5. Close the cover of the speaker cable to lock the cable to the port.
5
9
10C EVO
2.4 Adjusting the angle
2.4.2 Using the Clamp Unit
You can adjust the angle for taking photos or recording videos.
You can rotate the horizontal angle by 30º. Rotate the lever below the
lens to set the desired angle.
You can change the vertical angle by 20º (Default), 8º or 32º. The
vertical angle change shall be made before the clamp is mounted on
the helmet.
• Loosen the two screws on the back plate of the clamp unit with the
included allen wrench.
1
30°
2
You can rotate the vertical angle by 360º. Loosen the wheel next to the
main unit and rotate the main unit to set the desired angle. Tighten the
wheel to lock it into position.
360°
• Remove the angle plate and flip it up and down to make the angle
display “8º” visible. The vertical angle is changed to 8º.
• Remove the angle plate and turn it backwards to make the angle
display “32º” visible. The vertical angle is changed to 32º.
20°
8°
10
8°
20°
2.4.1 Using the Gear Clamp Unit
32°
10C EVO
3.2 Powering On and Off
Press the Jog Dial and the Phone Button for 1 second to power on. Tap
the Jog Dial and the Phone Button to power off.
3.3 Charging
3.1 Product Details
Antenna
Camera Button
Jog Dial
Lens
Field of view: 125 degrees
Aperture: F/2.4
Note:
Status LED
DC Power
Charging &
Firmware
Upgrade Port
Phone Button
MicroSD Card Slot
The headset can be charged using many common methods via the
supplied USB power & data cable. The LED turns red while the
headset is charging and turns blue when it is fully charged. Depending
upon the charging method, the headset will be fully charged in about
2.5 hours. The headset is compatible with 5 V input USB-charged
devices only.
Using When Plugged Into a Power Source (USB-charging adapter or
Powerbank)
When you want to record long videos and time lapse events, connect the
10C EVO to a power source and then use it.
• If you connect the 10C EVO to the Powerbank while the camera is on, the
10C EVO will use the electricity stored in the Powerbank but the battery
will not charge.
• If you connect the 10C EVO to the Powerbank while the camera is off, you
can use the 10C EVO while it charges.
Speaker and
Microphone
Port
11
English
3 GETTING STARTED
10C EVO
3.4 Checking the Battery Level
3.6 Sena Softwares
3.4.1 LED Indicator
3.6.1 Sena Device Manager
When the headset is powering on, the red LED flashes rapidly
indicating the battery level.
4 flashes = High, 70~100%
You can upgrade the headset’s firmware and configure its settings
directly from your PC or Apple computer. Download the Sena Device
Manager, please visit sena.com.
3 flashes = Medium, 30~70%
3.6.2 Sena Utility App
2 flashes = Low, 0~30%
By simply pairing your phone with your headset, you can use the Sena
Utility App for quicker and easier set up and management.
3.4.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Jog Dial and the
Phone Button simultaneously for about 5 seconds until you hear high
tone triple beeps. Then you will hear a voice prompt indicating the
battery level is high, medium, or low.
3.5 Volume Adjustment
You can raise or lower the volume by rotating the Jog Dial. Volume is
set and maintained independently at different levels for each audio
source, even when the headset is rebooted.
• App Features: Intercom, Music, FM Radio, Speed dial, Device
settings, Quick Start Guide, and User's Guide.
• Download
–– Android: Google Play Store > ‘Sena Utility’
–– iOS: App Store > ‘Sena Utility’
3.6.3 Sena Camera App
You can see a live preview from the camera, manage recorded videos
as well as configure the video settings using the built-in WiFi feature.
When the camera and the Sena Camera App are connected, the
camera is synchronized with the smartphone’s date and time.
• Download
–– Android: Google Play Store > ‘Sena Camera’
–– iOS: App Store > ‘Sena Camera’
12
10C EVO
• When the camera is powered on, WiFi is automatically powered on and
set to its default settings.
4 CAMERA OPERATION
English
Note:
• WiFi will automatically be terminated if:
- You do not use WiFi on the product for 3 minutes.
- You do not use the Sena Camera App for 3 minutes.
• If you want to reactivate the WiFi after it is terminated, you will need to
restart the camera.
4.1 Camera On or Off
To turn on the camera, tap the Camera Button. The camera turns off
automatically after 5 minutes of inactivity. To turn off the camera
manually, tap the Camera Button and the Phone Button simultaneously.
4.2 Camera Modes
Mode
Application
Button
Video
Record video (normal recording,
timelapse, loop recording)
Press and hold the
Camera Button for 1 sec
Photo
Capture a single photo (Single Shot)
or 8 photos (Burst Shot)
Tap the Camera Button
13
10C EVO
4.3 Video Recording
4.4 Video Mode (Default: Normal Recording Mode)
Press and hold the Camera Button for 1 second to start video
recording. The green LED will flash and you will hear a voice prompt,
“Recording”. Press and hold the Camera Button for 1 second to stop
recording. You will hear a voice prompt, “Recording stopped”.
Below is a table of approximate video recording times to microSD card
size in specific resolutions and frame rates.
4.4.1 Timelapse Video Mode
2160p/30fps
1440p/30fps
1080p/60fps
1080p/30fps
16GB
33 min
1 h 07 min
2 h 15 min
4 h 30 min
32GB
1 h 05 min
2 h 11 min
4 h 25 min
8 h 52 min
64GB
1 h 24 min
2 h 51 min
5 h 44 min
11 h 31 min
128GB
1 h 52 min
3 h 47 min
7 h 38 min
15 h 20 min
Note:
• MicroSD cards up to 128GB are compatible. Using a U3 microSD card is
suggested. Your microSD card needs to be formatted using the camera.
• The camera gives a warning and automatically stops recording when the
microSD card is full or the battery becomes low.
• The maximum size per video is limited to 4GB. Therefore, when the video
reaches the 4GB size limit during recording, it saves and creates a new
video to continue recording.
14
Timelapse video records series of photos at timed intervals and makes
it into a video.
4.4.2 Loop Recording Mode
Loop Recording mode continuously records videos to create footages
of assigned length of time (3 minutes). If the memory reaches
maximum, then the oldest footage will be deleted to store the most
recent footage.
10C EVO
4.6 Video Tagging
4.5.1 Single Shot Mode
Video Tagging allows the camera to record video continuously, but
save only the important events.
It creates video files of past, present, and future with each footage
having an assigned length of time (3 minutes).
1. When you encounter an event that is worth saving, press and hold
the Camera Button for 3 seconds. You will hear a voice prompt,
“Video tagging”.
2. When Video Tagging is completed, you will hear a voice prompt,
“Tagging complete”.
To take a single photo, set the photo mode setting in the camera
configuration to be single shot mode. Tap the Camera Button to take a
photo. The green LED will flash and you will hear a shutter sound.
4.5.2 Burst Shot Mode
Burst shot takes 8 photos. To take multiple photos, set the photo mode
setting in the camera configuration to be burst shot mode. Tap the
Camera Button to take multiple photos. The green LED will flash and
you will hear shutter sounds.
Note:
• If you are recording in 2160p/30fps of video resolution, you cannot take a
photo.
• The camera resolution is fixed to 12MP. However, when you take a photo
during video recording, the photo resolution is fixed to 8.3MP.
Note:
• Video Tagging can be operated only in the Loop Recording mode. In
order for video files of past, present, and future to be saved, Video
Tagging must be started at least 3 minutes after Loop Recording starts.
• Video Tagging recorded files are stored in EVENT folder.
15
English
4.5 Photo Taking
10C EVO
4.7 Format SD Card
1. Press and hold the Camera Button for 5 seconds until you hear the
voice prompt, “Format SD card”.
2. Tap the Phone Button to confirm.
4.8 WiFi Channel (Default: 5 GHz)
1. Press and hold the Camera Button for 10 seconds until you hear
the voice prompt, “WiFi channel”.
2. Tap the Phone Button to confirm 2.4 GHz. You will hear triple beep.
3. Tap the Jog Dial to confirm 5 GHz. You will hear double beep.
Note:
IF YOUR SMARTPHONE OR REGION DOES NOT SUPPORT 5 GHz,
YOU MUST CHANGE THE WiFi CHANNEL TO 2.4 GHz.
16
5 PAIRING THE HEADSET WITH BLUETOOTH
DEVICES
You can pair the headset with Bluetooth mobile phones, Bluetooth
stereo devices such as MP3, SR10, or GPS, and with other Sena
Bluetooth headsets. The pairing operation is required only once for
each Bluetooth device.
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth
Stereo Device
1. Press and hold the Phone Button for 5 seconds and you will hear
a voice prompt, “Phone pairing”.
2. Search for Bluetooth devices on your mobile phone. Select the
Sena 10C EVO in the list of the devices detected on the mobile
phone.
3. If your mobile phone asks for a PIN, enter 0000.
10C EVO
5.3 Advanced Selective Pairing: A2DP Stereo or
Handsfree
1. Press and hold the Jog Dial for 5 seconds and you will hear a
voice prompt, “Intercom pairing”.
2. Within 2 seconds, tap the Phone Button again and you will hear a
voice prompt, “Second mobile phone pairing”.
3. Search for Bluetooth devices on your mobile phone. Select the
Sena 10C EVO in the list of the devices detected on the mobile
phone.
4. If your mobile phone asks for a PIN, enter 0000.
Phone Pairing allows the headset to establish two Bluetooth profiles:
Hands-Free or A2DP Stereo. Advanced Selective Pairing allows the
headset to separate the profiles to enable connection with two devices.
5.3.1 A2DP Stereo Music Only
1. Press the Phone Button for 5 seconds until the LED flashes red
and blue alternately and you hear multiple beeps.
2. Within 2 seconds, tap the Jog Dial again and you will hear a voice
prompt, “Media selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the
Sena 10C EVO in the list of devices detected on your phone.
4. If your mobile phone asks for a PIN, enter 0000.
5.3.2 HFP for Phone Call Only
1. Press the Phone Button for 5 seconds until the LED flashes red
and blue alternately and you hear multiple beeps.
2. Within 2 seconds, tap the Phone Button again and you will hear a
voice prompt, “Phone selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the
Sena 10C EVO in the list of devices detected on your phone.
4. If your mobile phone asks for a PIN, enter 0000.
17
English
5.2 Second Mobile Phone Pairing - Second Mobile
Phone, GPS, and SR10
10C EVO
5.4 Intercom Pairing
5.4.1 Pairing with Other Headsets for Intercom Conversation
The headset can be paired with up to three other headsets for
Bluetooth intercom conversation.
1. Press and hold the Jog Dial of the headset A and B for 5 seconds.
2. Simply tap the Jog Dial of any one of the two headsets A and B,
and wait until the LEDs of both headsets turn to blue and intercom
connection is automatically established.
3. You can make other pairings between headsets A and C, and
between headsets A and D by following the same procedure as
above.
18
4. The intercom pairing queue is ‘Last-Come, First-Served’. If a
headset has multiple paired headsets for intercom conversations,
the last paired headset is set as first intercom friend. The
previous intercom friend becomes second intercom friend, and
third intercom friend.
YOU
Intercom
Friend B
Intercom
Friend C
Intercom
Friend D
10C EVO
6.1 Mobile Phone Call Making and Answering
1. To answer a call, tap the Phone Button or the Jog Dial to answer
the call.
2. You can also answer the incoming call by loudly speaking any
word of your choice if VOX Phone is enabled, unless you are
connected to intercom.
3. To end a call, tap the Phone Button or press the Jog Dial for 2
seconds until you hear a beep.
4. To reject a call, press the Jog Dial for 2 seconds until you hear a
beep while the phone is ringing.
5. To transfer a call between the mobile phone and the headset
during the phone conversation, press the Phone Button for 2
seconds until you hear a beep.
6. To make a call with voice dialer, Tap the Phone Button in stand-by
mode to activate the voice dialer of your mobile phone.
6.2 Speed Dialing
1. Double tap the Phone Button and you will hear a voice prompt,
“Speed dial”.
2. Rotate the Jog Dial clockwise or counter clockwise to navigate
between the menus. You will hear prompts for each menu item.
3. Tap the Phone Button to select a voice menu among the followings:
(1) Last number redial
(4) Speed dial 3
(2) Speed dial 1
(5) Cancel
(3) Speed dial 2
4. After selecting the last number redial menu, “Last number
redial”. Then, to redial the last phone call number, tap the Phone
Button.
5. To call one of the speed dials, rotate the Jog Dial clockwise or
counter clockwise to navigate between the menus until you hear
a voice prompt, “Speed dial (#)”. Then, tap the Phone Button.
6. If you want to exit the speed dial immediately, rotate the Jog
Dial until you hear a voice prompt, “Cancel”, and tap the Phone
Button or the Jog Dial.
19
English
6 MOBILE PHONE, GPS
10C EVO
6.3 GPS Navigation
6.3.1 GPS Pairing
1. Press and hold the Jog Dial for 5 seconds until you will hear a
voice prompt saying “Intercom pairing”.
2. Within 2 seconds, double tap the Phone Button and you will hear
the voice prompt saying “GPS pairing”.
3. Search for Bluetooth devices on the GPS navigation. Select the
Sena 10C EVO in the list of the devices detected on the GPS.
4. Enter 0000 for the PIN.
Note:
When Audio Multitasking is enabled, if you pair your GPS device via GPS
Pairing, its instructions will not interrupt your intercom conversations, but
will overlay with them.
20
7 STEREO MUSIC
7.1 Bluetooth Stereo Music
1. To play or pause music, press and hold the Jog Dial for 1 second
until you hear a double beep.
2. To adjust the volume, rotate the Jog Dial.
3. To track forward or track back, rotate while pressing the Jog Dial
clockwise or counter clockwise.
10C EVO
7.2 Music Sharing
Note:
1. Both you and your intercom friend can remotely control music playback
such as track forward and track back.
2. Music sharing will be paused when you are using your mobile phone or
listening to GPS instructions.
3. When Audio Multitasking is enabled, if an intercom call is made when you
are listening to music, music sharing will not work.
8 INTERCOM
English
You can start sharing music with an intercom friend using Bluetooth
stereo music during a two-way intercom conversation. When you
terminate music sharing, you can go back to the intercom conversation.
To start or terminate sharing music, press and hold the Jog Dial for 1
second during an intercom conversation until you hear a double beep.
8.1 Two-way Intercom
8.1.1 Starting Two-way Intercom
You can start an intercom conversation with one of any intercom
friends by tapping the Jog Dial: single tap to intercom with the first
intercom friend, double tap to intercom with the second intercom
friend, and triple tap to intercom with the third intercom friend.
8.1.2 Ending Two-way Intercom
You can single tap to end intercom with the first intercom friend,
double tap to end intercom with the second intercom friend, and
triple tap to end intercom with the third intercom friend.
21
10C EVO
8.2 Multi-Way Intercom
8.2.2 Starting Four-way Intercom
Multi-Way Intercom enables conference-call-style conversations with
up to three intercom friends at the same time. While multi-way intercom
is in progress, mobile phone connection is temporarily disconnected.
However, as soon as multi-way intercom terminates, the mobile phone
connection will be reestablished.
With three intercom friends connected, a new participant (D) can
make it a four-way intercom conference by making an intercom call to
either (B) or (C).
8.2.1 Starting Three-way Intercom
YOU
1. You (A) need to be paired with two other friends (B & C) for three
way conference intercom.
2. Start an intercom conversation with one of the two friends in your
intercom group.
3. You (A) can call the second intercom friend (C) by double tapping
the Jog Dial, or the second intercom friend (C) may join the
intercom by making an intercom call to you (A).
1
2
YOU
Intercom
Friend B
22
3
YOU
YOU
Intercom
Friend C
Intercom
Friend B
Intercom
Friend C
Intercom
Friend B
Intercom
Friend C
Intercom
Friend B
Intercom
Friend C
Intercom
Friend D
10C EVO
8.2.3 Ending Multi-Way Intercom
Note:
Multiple headsets are connected during multi-way intercom. With various
signals interfering each other, the intercom distance of multi-way intercom
is relatively shorter than that of two-way intercom.
9 THREE-WAY CONFERENCE PHONE CALL
WITH INTERCOM PARTICIPANT
English
You can completely terminate the conference intercom or just
disconnect an intercom connection with one of your active intercom
friends.
1. Press and hold the Jog Dial for 3 seconds until you hear a beep to
terminate all intercom connections.
2. Tap the Jog Dial to disconnect from your first intercom friend.
Double tap the Jog Dial to disconnect from your second intercom
friend.
You can have a three-way conference phone call by adding an
intercom friend to the mobile phone conversation.
1. During a mobile phone call, tap the Jog Dial to invite one of your
intercom friends to the conversation.
2. To disconnect the intercom during a conference phone call, tap
the Jog Dial.
3. To disconnect the mobile phone call during a conference phone
call, press the Jog Dial for 2 seconds or tap the Phone Button.
23
10C EVO
10 GROUP INTERCOM
Group Intercom allows you to instantly create a multi-way conference
intercom with three other most recently paired headsets.
1. Go through intercom pairing with up to three headsets you want to
have Group Intercom with.
2. Press the Jog Dial for 3 seconds to begin Group Intercom. The
LED will flash green.
3. To terminate Group Intercom, press the Jog Dial for 3 seconds
during Group Intercom.
24
11 UNIVERSAL INTERCOM
Universal Intercom allows you to have intercom conversations with
users of non-Sena Bluetooth headsets. Non-Sena Bluetooth headsets
can be connected to the Sena Bluetooth headset if they support the
Bluetooth Hands-Free Profile (HFP). You can pair the headset with only
one non-Sena headset at a time. The intercom distance depends on
the performance of the Bluetooth headset to which it’s connected.
When a non-Sena Bluetooth headset is paired with the headset, if
another Bluetooth device is paired via Second Mobile Phone Pairing,
it will be disconnected.
1. Press and hold the Jog Dial for 10 seconds to enter the headset
configuration menu. Rotate the Jog Dial until you hear a voice
prompt, “Universal intercom pairing”. Tap the Phone Button
to enter into Universal Intercom Pairing mode and you will hear
multiple beeps.
2. Put the non-Sena Bluetooth headset in Pairing Mode. The headset
will automatically pair with a non-Sena Bluetooth headset.
10C EVO
12 FM RADIO
English
3. You can have a two-way intercom or multi-way intercom
communication with up to three intercom friends using non-Sena
headset.
12.1 FM Radio On/Off
YOU
Non-Sena
Headset
YOU
Sena
Headset
Three-way Universal Intercom
Non-Sena
Headset
Sena
Headset
Non-Sena
Headset
Four-way Universal Intercom
Note:
Some non-Sena headsets may not support multi-way universal intercom.
To turn on or off the FM radio, press and hold the Phone Button for
1 seconds.
12.2 Preset Stations
You can listen to preset stations while listening to the FM radio. Tap the
Phone Button once to go upward to your next saved preset station.
12.3 Seek and Save
1. Rotate while pressing the Jog Dial clockwise or counter clockwise.
2. To save the current station, press and hold the Jog Dial for 1
second until you hear a voice prompt, “Preset (#)”.
3. Rotate the Jog Dial clockwise or counter clockwise, in order to
select which preset number you want for that specific station. (You
can save up to 10 preset stations.)
25
10C EVO
4. To save the current station, tap the Jog Dial again. You will then
hear a voice prompt, “Save preset (#)”.
5. To delete the saved station in the preset number, tap the Phone
Button. You will then hear a voice prompt “Delete preset (#)”.
12.4 Scan and Save
1. Double tap the Phone Button.
2. The Sena tuner pauses at each station it finds for 8 seconds
before moving to the next.
3. To save a station while scanning frequencies, tap the Phone
Button when at that station. You will hear a voice prompt, “Save
preset (#)”. The station will be saved as the next preset number.
12.5 Temporary Preset
The temporary station preset feature automatically finds and saves the
nearest 10 radio stations without changing your existing preset
stations.
1. Tap the Phone Button 3 times to automatically scan for 10
temporary preset stations.
2. The temporary preset stations will be cleared when the headset
is powered off.
26
12.6 FM Sharing
You can listen to the radio during the intercom conversation. To start
FM sharing, press and hold the Phone Button for 1 second during the
intercom conversation. During FM sharing, you can move to the next
preset station and you or your friend on the intercom can change
frequencies. If either person changes the frequency, the other will
listen to the same frequency. To terminate FM sharing, press and hold
the Phone Button for 1 second or end the intercom call.
Note:
1. FM sharing will be terminated if the headset starts a multi-way intercom
conference.
2. When Audio Multitasking is enabled, if an intercom call is made while you
are listening to the FM radio, FM sharing will not work.
3. FM sharing is only supported between Sena headsets that currently
support this feature.
10C EVO
12.7 Region Selection
Region
Frequency Range
Step
Worldwide
76.0 ~ 108.0 MHz
± 100 kHz
Americas
87.5 ~ 107.9 MHz
± 200 kHz
Asia
87.5 ~ 108.0 MHz
± 100 kHz
Australia
87.5 ~ 107.9 MHz
± 200 kHz
Europe
87.5 ~ 108.0 MHz
± 100 kHz
Japan
76.0 ~ 95.0 MHz
± 100 kHz
13 FUNCTION PRIORITY
English
You can select the proper FM frequency region from the Sena Device
Manager. With the region setting, you may optimize the seek function
to avoid unnecessary frequency ranges.
The headset operates in the following order of priority:
(highest)
Mobile phone
Intercom/FM sharing
Music sharing by Bluetooth stereo music
Bluetooth stereo music
(lowest)
FM radio
A lower priority function is always interrupted by a higher priority
function.
Note:
If you select music as the audio source priority, the order of priority will
change as below:
(highest)
Mobile phone
Bluetooth stereo music
Intercom/FM sharing
Music sharing by Bluetooth stereo music
(lowest)
FM radio
27
10C EVO
14.1.1 Remote Control Pairing
14 CONFIGURATION SETTING
14.1 Headset Configuration Setting
1. To enter into configuration menu, press and hold the Jog Dial for
10 seconds until you will hear a voice prompt, “Configuration
menu”.
2. Rotate the Jog Dial clockwise or counter clockwise to navigate
between the menus. You will hear voice prompts for each menu
item.
3. You can execute the command by tapping the Phone Button.
28
Configuration Menu
Tap Phone Button
Delete All Pairings
Execute
Remote Control Pairing
Execute
Universal Intercom Pairing
Execute
Exit Configuration
Execute
You can remotely control the headset using Sena Remote Control
devices (sold separately).
1. Turn on the headset and the Remote Control device.
2. Execute Remote Control Pairing.
3. Enter pairing mode in the Remote Control device. The headset will
automatically connect with the Remote Control device in pairing
mode.
10C EVO
14.2.4 VOX Phone (Default: Enable)
You can change the settings of the headset through the Sena Device
Manager or the Sena App.
If this feature is enabled, you can answer incoming calls by voice.
When you hear a ringtone for an incoming call, you can answer the
phone by saying a word such as “Hello” loudly or by blowing air into
the microphone. VOX phone is temporarily disabled if you are
connected to intercom. If this feature is disabled, you have to tap the
Phone Button to answer an incoming call.
14.2.1 Speed Dial
Assign phone numbers for speed dialing to make a phone call quickly.
14.2.2 Audio Source Priority (Default: Intercom)
Audio Source Priority allows you to select the priority between the
intercom and music (which includes GPS app instructions and
message notifications) from a smartphone. If the intercom is selected
as the audio source priority, your music will be interrupted during an
intercom conversation. If music is selected as the audio source priority,
intercom conversations will be interrupted while your music is heard.
Note:
Audio Source Priority is active only when Audio Multitasking is disabled.
14.2.3 Audio Boost (Default: Disable)
Enabling Audio Boost increases the overall maximum volume.
Disabling Audio Boost reduces the overall maximum volume, but
delivers more balanced sound.
14.2.5 VOX Intercom (Default: Disable)
If this feature is enabled, you can initiate an intercom conversation
with the last connected intercom friend by voice. When you want to
start intercom, say a word such as “Hello” loudly or blow air into the
microphone. If you start an intercom conversation by voice, the
intercom terminates automatically when you and your intercom friend
remain silent for 20 seconds. However, if you manually start an
intercom conversation by tapping the Jog Dial, you have to terminate
the intercom conversation manually. However, if you start intercom by
voice and end it manually by tapping the Jog Dial, you will not be able
to start intercom by voice temporarily. In this case, you have to tap the
Jog Dial to restart the intercom. This is to prevent repeated unintentional
intercom connections by strong wind noise. After rebooting the
headset, you can start intercom by voice again.
29
English
14.2 Software Configuration Setting
10C EVO
14.2.6 HD Voice (Default: Disable)
14.2.7 HD Intercom (Default: Enable)
HD Voice allows you to communicate in high-definition during phone
calls. This feature increases the quality so that the audio will be crisp
and clear during phone call conversations.
If this feature is enabled, incoming phone calls will interrupt intercom
conversations and audio from the SR10 will not be heard during
intercom conversations. Three-Way Conference Phone Call with
Intercom Participant will not be available if HD Voice is enabled.
HD Intercom enhances the two-way intercom audio from normal
quality to HD quality. HD Intercom will become temporarily disabled
when you enter into a multi-way intercom. If this feature is disabled,
the two-way intercom audio will change to normal quality.
Note:
1. Refer to the manufacturer of your Bluetooth device that will be connected
to the headset to see if it supports HD Voice.
2. HD Voice is active only when Audio Multitasking is disabled.
Note:
1. The intercom distance of HD Intercom is relatively shorter than that of
normal intercom.
2. HD intercom is active only when Audio Multitasking is disabled.
14.2.8 Voice Prompts (Default: Enable)
You can disable voice prompts by software configuration setting, but
the following voice prompts are always on.
–– Headset configuration setting menu, battery level indicator, speed
dial, FM radio functions
14.2.9 RDS AF Setting (Default: Disable)
Radio Data System (RDS) Alternative Frequency (AF) Setting allows
a receiver to re-tune to the second frequency location when the first
signal becomes too weak. With RDS AF enabled on the receiver, a
radio station with more than one frequency can be used.
30
10C EVO
14.2.10 FM Station Guide (Default: Enable)
14.2.11 Sidetone (Default: Disable)
Sidetone is audible feedback of your own voice. It helps you to
naturally speak at the correct level according to varying helmet noise
conditions. If this feature is enabled, you can hear what you are
speaking during an intercom conversation or a phone call.
14.2.12 Advanced Noise Control™ (Default: Enable)
When Advanced Noise Control is enabled, the background noise is
reduced during an intercom conversation. When it is disabled, the
background noise is mixed with your voice during intercom.
14.2.13 Audio Multitasking™ (Default: Disable)
Audio Multitasking allows you to hear the audio from two features
simultaneously. When Audio Multitasking is enabled, phone calls, GPS
instructions and intercom conversations can be overlaid with audio
from the FM radio, music or GPS app instructions from a smartphone
in the background with reduced volume. Increasing or decreasing the
volume of the audio in the foreground will also increase or decrease
the volume of the overlaid audio in the background. The volume of the
foreground audio can be adjusted using the headset. How much
Foreground*
Model
10C
EVO
Phone
GPS
OA
OA
O
Background**
Intercom FM Radio
O
OB
OC
Music or
Smart Navi
O
OB
OC
O
Foreground and Background Combination Table
* Two audio sources in the foreground can be heard simultaneously with the
same volume level.
** Only one background source can be heard at a time while listening to an
audio source in the foreground.
A. GPS instructions can be heard during phone calls and the volume level of
both audio sources can be adjusted using the headset.
B. GPS app directions will be heard in the background during intercom
conversations.
C. The FM radio will be heard in the background when GPS instructions are
heard.
31
English
When FM Station Guide is enabled, FM station frequencies are given
by voice prompts as you select preset stations. When FM Station
Guide is disabled, the voice prompts on FM station frequencies will
not be given as you select preset stations.
background audio that is heard can be adjusted using the Sena App.
HD Intercom, HD Voice and Audio Source Priority become disabled
temporarily when Audio Multitasking is enabled.
10C EVO
14.3 Camera Configuration Setting
Note:
1. Audio Multitasking will be activated during two-way
conversations with a headset that also supports this feature.
intercom
2. When Audio Multitasking is disabled, the background audio source will
return to its independent volume level.
3. For Audio Multitasking to work properly, you need to power the headset
off and on. Please restart the headset.
4. Some GPS devices may not support this feature.
14.2.14 Background Volume (Default: Level 5)
The Background Volume can be adjustable only when the Audio
Multitasking turns on. Level 9 is the highest volume and 0 is the lowest.
32
You can change the settings of the camera through the Sena Camera
App.
14.3.1 Photo Mode (Default: Single Shot Mode)
You can select the photo mode to be either single shot or burst shot.
Single shot takes a single photo while burst shot takes 8 photos.
14.3.2 Video Mode (Default: Normal Recording Mode)
You can select the video mode to be normal recording mode, timelapse
mode, or loop recording mode. Timelapse mode records series of
photos at timed intervals and makes it into a video. Loop recording
mode constantly records videos at timed intervals, replacing old video
files when memory is full.
10C EVO
14.3.7 Smart Audio Mix™ (Always On)
You can select the video resolution to be 2160P/30fps, 1440P/30fps,
1080P/60fps, or 1080P/30fps.
Smart Audio Mix allows you to record everything you hear through
your speakers as well as your voice during video recording. The
function that governs Smart Audio Mix is called Speaker Sound
Recording.
14.3.4 Timelapse Interval (Default: 1 sec)
You can select the timelapse interval to be 1 second, 2 seconds,
5 seconds or 10 seconds.
14.3.5 Video Microphone Gain (Default: Medium)
You can select the microphone gain for video recording to be low,
medium, or high.
14.3.6 Date Caption (Default: Off)
You can record or hide date caption during video recording. If you
select on, the date caption will be displayed on top of your recorded
video. If you select off, the date caption will not be shown on your
recorded video.
Note:
A phone conversation is not recorded.
14.3.8 Auto Camera Sleep (Default: On)
You can set the camera to automatically power off after 5 minutes of
inactivity. This feature does not work while charging the camera.
14.3.9 Format SD Card
SD card format will remove all files from a microSD card. When you
use a new card for the first time, always format it before using the
camera.
33
English
14.3.3 Video Resolution (Default: 2160P/30fps)
10C EVO
15 FIRMWARE UPGRADE
The headset supports firmware upgrades. You can update the firmware
using the Sena Device Manager. Please visit Sena website at
www.sena.com to check the latest software downloads.
16 TROUBLESHOOTING
16.1 Fault Reset
When the headset is not working properly, you can easily reset the
unit:
1. Locate the pinhole reset button at the back of the headset main
unit.
2. Gently insert a paperclip into the hole and tap the Fault Reset
Button with light pressure.
3. The headset will shut down.
Note:
Fault Reset will not restore the headset to factory default settings.
34
10C EVO
16.2 Factory Reset
English
1. To restore the headset to factory default settings, press and hold
the Phone Button for 10 seconds until the LED shows solid red.
2. Press the Jog Dial to confirm reset. The headset will be restored
to factory setting and switched off automatically.
35
1.0.0
www.sena.com
User’s Guide for Firmware v1.0
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