Sena 10C PRO User Guide
English
Motorcycle Bluetooth®
Camera & Communication System
2
1
1
Audio
Multitasking
www.sena.com
User’s Guide
10C Pro
© 1998-2018 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SF1™, SF2™, SF4™, SFR™, SRL™,
Momentum™, Momentum INC™, Momentum Lite™, Momentum Pro™, Momentum INC Pro™, Cavalry™, 30K™, 20S EVO™, 20S™, 10S™, 10C™,
10C PRO™, 10U™, 10Upad™, 10R™, 3S™, SMH5™, SMH5-FM™, SMH5 MultiCom™, SMH10™, SMH10R™, SPH10™, SPH10H-FM™, Savage™,
Prism Tube WiFi™, Prism™, Bluetooth Audio Pack for GoPro®, R1™, RC3™, RC4™, Handlebar Remote™, Wristband Remote™, PowerPro
Mount™, Powerbank™, FreeWire™, SR10™, SM10™, X1™, X1 Pro™, Expand™, Tufftalk™, Tufftalk Lite™ are trademarks of Sena Technologies,
Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena.
GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies Inc. (“Sena”) is not affiliated with Woodman
Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the
GoPro® Hero3 allowing for Bluetooth capabilities.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
touch are registered trademarks of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered
trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.
10C Pro
Safety Precautions............................................................................................................4
1
PACKAGE CONTENTS.............................................................................................7
2
INSTALLING THE HEADSET ON YOUR HELMET..................................................8
3
4
2.1
2.2
2.3
2.4
Installing the Main Unit.............................................................................................................8
Installing the Speakers.............................................................................................................9
Installing the Microphone.......................................................................................................10
Adjusting the angle................................................................................................................12
GETTING STARTED............................................................................................... 12
3.1
3.2
3.3
3.4
3.5
3.6
Product Details.......................................................................................................................12
Powering On and Off.............................................................................................................13
Charging................................................................................................................................13
Checking the Battery Level....................................................................................................13
Volume Adjustment................................................................................................................13
Sena Softwares......................................................................................................................14
CAMERA OPERATION........................................................................................... 15
4.1
4.2
4.3
4.4
4.5
4.6
Camera On or Off...................................................................................................................15
Camera Modes......................................................................................................................15
Video Recording....................................................................................................................15
Video Mode (Default: Normal Recording Mode)...................................................................16
Photo Taking...........................................................................................................................16
Video Tagging........................................................................................................................16
English
CONTENTS
7
STEREO MUSIC..................................................................................................... 22
8
INTERCOM.............................................................................................................. 23
9
THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM
PARTICIPANT......................................................................................................... 25
7.1 Bluetooth Stereo Music..........................................................................................................22
7.2 Music Sharing........................................................................................................................22
8.1 Two-way Intercom..................................................................................................................23
8.2 Multi-Way Intercom................................................................................................................23
10 GROUP INTERCOM............................................................................................... 25
11 UNIVERSAL INTERCOM........................................................................................ 26
12 FM RADIO............................................................................................................... 27
12.1
12.2
12.3
12.4
12.5
12.6
12.7
FM Radio On/Off....................................................................................................................27
Preset Stations.......................................................................................................................27
Seek and Save.......................................................................................................................27
Scan and Save.......................................................................................................................27
Temporary Preset...................................................................................................................27
FM Sharing.............................................................................................................................28
Region Selection....................................................................................................................28
13 FUNCTION PRIORITY............................................................................................ 29
14 CONFIGURATION SETTING................................................................................. 29
5
PAIRING THE HEADSET WITH BLUETOOTH DEVICES.................................... 17
Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device..........................................17
Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10.............................17
Advanced Selective Pairing: A2DP Stereo or Handsfree......................................................18
Intercom Pairing.....................................................................................................................19
15 FIRMWARE UPGRADE.......................................................................................... 36
6
MOBILE PHONE, GPS........................................................................................... 20
16 TROUBLESHOOTING............................................................................................ 36
5.1
5.2
5.3
5.4
6.1 Mobile Phone Call Making and Answering...........................................................................20
6.2 Speed Dialing.........................................................................................................................21
6.3 GPS Navigation......................................................................................................................21
14.1 Headset Configuration Setting...............................................................................................29
14.2 Software Configuration Setting..............................................................................................30
14.3 Camera Configuration Setting...............................................................................................34
16.1 Fault Reset.............................................................................................................................36
16.2 Factory Reset.........................................................................................................................36
10C Pro
Safety Precautions
Please ensure that the product is properly used by observing the safety precautions below
to prevent any risk of serious injury, death and/or damage to property.
Hazard alert signal words
The following safety symbols and signal words are used in this manual.
WARNING
Indicates a potential hazardous situations that, if not avoided, could
result in death or serious injury.
CAUTION
Indicates a potential hazardous situation that, if not avoided, could
result in minor or moderate injury.
NOTICE
Indicates information considered important, but not hazard-related. If
not avoided, it could cause damage to your product.
Note
Notes, usage tips, or additional information
Product Use
Observe the following precautions to avoid injury or damage to your product while using
the product.
WARNING
• Use of the product at a high volume for a long period of time may damage your eardrums
or hearing ability.
4
• When relevant, follow all regulations regarding the use of the camera.
(1) Do not use your camera in an aircraft, unless permitted.
(2) Turn off the camera when you are near medical equipment. Your camera can cause
interference with medical devices in hospital or healthcare facilities.
• The camera generates a low level magnetic field. Keep a safe distance between the camera
and cardiac pacemakers to avoid potential interference. Turn off the camera immediately
if your camera indicates interference with a pacemaker and contact the pacemaker
manufacturer or a physician.
• Avoid interference with other electronic devices. Your camera generates a low level
magnetic field that may interfere with unsealed or improperly shielded electronic equipment
in homes or vehicles. Consult the manufacturers of your electronic devices to resolve any
interference problems you experience.
• Never use a damaged memory card. This may result in electric shock, camera malfunction,
or fire.
• Careless use of the product on the road is risky and may result in serious injury, death or
damage. You must heed all safety precautions in all documents that come with this product.
This will help minimize the chance these risks may occur while riding.
• In any place where wireless communication is prohibited, such as hospitals or airplanes,
turn off the power. In a place where wireless communication is prohibited, electromagnetic
waves may cause hazards or accidents.
• Before riding, fasten the product from the helmet, and double-check that it is properly
fastened. Separation of the product while riding will cause damage to the product and may
result in an accident.
• When you use the product while you operating any vehicle or equipment such as
motorcycles, scooters, mopeds, ATVs, or quadbikes (hereinafter called “transportation
means”), you need to follow the safety precautions provided by the manufacturer of the
vehicle.
• When you use the product, use good judgment; never use it under the influence of alcohol
or drugs or when you are extremely tired.
10C Pro
• If the product emits an unusual smell, feels hot, or appears abnormal in any other way
while using or charging, stop using it immediately. It may cause damage, explosion, or fire.
Contact your sales location if any of these problems are observed.
• Do not use the product in an explosive atmosphere. If you are in such a location, turn off the
power and heed any regulations, instructions, and signs in the area.
NOTICE
• Attaching the product to the helmet is considered a modification to the helmet and may
void your helmet’s warranty or compromise your helmet’s functionality. This may entail risks
during an accident, so be fully aware of this fact before using the product. Should you not
accept this fact, you may return the product for a full refund.
• In some regions, it is prohibited by law to ride motorcycles while wearing headsets or
earbuds. Therefore be certain you are aware of all relevant laws in the region where you are
using the product and are sure that you comply with them.
• The headset is for motorcycle helmets only. To install the headset, you must follow the
installation instructions shown in the User's Guide.
• Do not impact the product with sharp tools as this may damage the product.
• Keep product away from pets or small children. They may damage the product.
• Any changes or modifications to the equipment not expressly approved by the party
responsible for compliance could void the limited warranty to operate the equipment.
• High internal temperature may result in noisy photos. This is not a malfunction and does not
affect your camera’s overall performance.
• Check that the camera is operating properly in advance. Any file loss or camera damage
caused by camera malfunction or improper use is not covered under warranty.
Battery
Your product has a built-in battery. Be careful to heed all safety information in this guide.
Failure to carefully observe the safety precautions can cause battery heat generation,
bursting, fire and serious personal injury.
WARNING
• Do not use the product in direct sunlight for a long period of time. Doing so can damage the
product and generate heat that can cause burns.
• Do not use or store the product inside cars in hot weather. It may cause the battery to
generate heat, rupture, or ignite.
• Do not continue charging the battery if it does not recharge within the specified charging
time. Doing so may cause the battery to become hot, explode, or ignite.
• Do not leave the product near open flames. Do not dispose of the product in a fire. It may
cause the battery to become hot, explode, or ignite and cause serious injury.
• Never attempt to charge a battery with the charger which has been physically damaged. It
may cause explosion and/or accidents.
NOTICE
• Battery life may vary depending on conditions, environmental factors, functions of the
product in use, and devices used with it.
Product Storage and Management
Take the following precautions to avoid personal injury or damage to your product while
storing and maintaining the product.
CAUTION
• Do not dispose of the product with household waste. The built-in battery is not to be
disposed of in municipal waste stream and requires separate collection. Disposal of the
product should be done in accordance with the local regulations.
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English
CAUTION
10C Pro
NOTICE
• Keep the product free of dust. Dust may damage mechanical and electronic parts of the
product.
• The product should be stored at room temperature. Do not expose the product to extremely
high or low temperature as this may reduce the life span of electronic devices, damage the
battery, and/or melt plastic parts of the product.
• Do not clean the product with cleaning solvents, toxic chemicals, or strong detergents as
this may damage the product.
• Do not paint the product. Paint may obstruct moving parts or interfere with the normal
operation of the product.
• Do not drop or otherwise shock the product. It may damage the product or its internal
electronic circuits.
• Do not disassemble, repair or modify the product as this may damage the product and
invalidate the product warranty.
• Do not store the product in humid environments, especially for long periods of time. It may
damage the internal electronic circuits.
• Battery performance will deteriorate over time if stored for a long period of time without
being used.
• Do not store the camera in proximity to magnetic fields. Doing so may result in camera
malfunction.
• Be careful to protect the lens by avoiding rough handling or physical shock.
• Wipe the surface of the lens with a soft cloth in the following situations:
(1) When there are fingerprints on the lens surface.
(2) When the lens is used in hot or humid environments, such as near oceans or rivers.
• Store the product in a well-ventilated room to protect the lens from dirt and dust.
6
10C Pro
• Headset Main Unit Attachable Boom Microphone
English
1 PACKAGE CONTENTS
• Attachable Boom Microphone • Microphone Sponges (2) • Hook and Loop Fastener for Attachable Boom Microphone
• Clamp Unit • Glued Surface Mounting Plate Speaker
• Speakers • Hook and Loop Fasteners for Speakers (4) • Boom Microphone Holder • Hook and Loop Fastener for Boom Microphone Holder Wired Microphone
• Wired Microphone • Hook and Loop Fastener for Wired Microphone Others
• Foam Speaker Covers (2) • USB Power & Data Cable • Speaker Pads (Thick) (2) • Allen Wrench • Speaker Pads (Thin) (2) • Cigarette Charger • Lens Cap 7
10C Pro
2 INSTALLING THE HEADSET ON YOUR
HELMET
2.1 Installing the Main Unit
1
2
1
2
3
4
2.1.1 Using the Clamp Unit
1. Loosen the two screws on the back plate of the clamp unit with the
included allen wrench.
2. Insert the back plate of the clamp unit between the internal
padding and external shell of the left side of the helmet.
3. Tighten the two screws until the clamp unit is fastened firmly to
the helmet.
4. Insert a microSD card into the card slot to use camera.
5. Attach the main unit to the clamp unit until you hear a click.
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1
2
5
10C Pro
2.1.2 Using the Glued Surface Mounting Plate
1
English
If you cannot install the clamp unit on the helmet, you can use the
glued surface mounting plate to attach the clamp unit to the surface of
the helmet.
1. Attach adhesive tape of the glued surface mounting plate to the
helmet.
2. Make sure that the glued surface mounting plate sticks on the
helmet firmly. Maximum adhesion occurs after 24 hours.
3. Attach the main unit to the glued surface mounting plate until you
hear a click.
2
2
Note
Foam
Speaker
Cover
Hook
Fastener
Note:
1
2
2.2 Installing the Speakers
1. Attach the hook and loop fasteners for speakers to ear pockets
inside the helmet.
2. Attach the speakers to the hook and loop fasteners for speakers
inside the helmet.
1. If the helmet has deep ear pockets, you can use the speaker pads to
bring the speakers closer to your ears.
2. To enhance the audio quality, you can make use of the foam speaker
covers. Cover each speaker with the foam and attach the hook fastener
at the back of the speaker. Then place the speakers in the helmet as
described above. Foam covered speakers work most effectively when
they are slightly touching your ears.
9
10C Pro
2.3 Installing the Microphone
1
2.3.1 Using the Attachable Boom Microphone
1. Attach the hook and loop fastener for attachable boom microphone
on the inside surface of the left external shell.
2. Attach the attachable boom microphone’s mounting plate to the
hook and loop fastener.
3. Adjust the head of the microphone so that the tab is facing away
from your mouth.
4. Align the arrows on the microphone and speaker cables and
insert the microphone cable into the speaker cable.
5. Insert the speaker connector into the speaker port to connect it
to the main unit.
6. Close the cover of the speaker cable to lock the cable to the port.
2
2
3
Tab
4
5
6
Note
Note:
You can use the boom microphone holder after attaching the hook and loop
fastener for boom microphone holder on it to ensure secure installation.
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10C Pro
2.3.2 Using the Wired Microphone
1
2
3
4
English
If you have a full face helmet, you can use the wired microphone.
1. Attach the included hook and loop fastener for wired microphone
to the inside of the helmet’s chin guard.
2. Attach the wired microphone to the hook and loop fastener for
wired microphone.
3. Align the arrows on the microphone and speaker cables and
insert the microphone cable into the speaker cable.
4. Insert the speaker connector into the speaker port to connect it
to the main unit.
5. Close the cover of the speaker cable to lock the cable to the port.
5
11
10C Pro
2.4 Adjusting the angle
You can adjust the angle for taking photos or recording videos.
1. You can rotate the vertical angle by 360º. Loosen the wheel next
to the main unit and rotate the main unit to set the desired angle.
Tighten the wheel to lock it into position.
2. You can rotate the horizontal angle by 30º. Open the cover of the
lens and rotate the lens to set the desired angle. The red tip of the
lens should be perpendicular to the ground.
1
360°
3 GETTING STARTED
3.1 Product Details
Antenna
Camera Button
Jog Dial
2
30°
Lens
Status LED
MicroSD Card Slot
Charging LED
DC Power Charging &
Firmware Upgrade Port
12
Phone Button
Speaker and
Microphone
Port
10C Pro
3.4.2 Voice Prompt Indicator
Press the Jog Dial and the Phone Button for 1 second to power on. Tap
the Jog Dial and the Phone Button to power off.
When you power on the headset, keep pressing the Jog Dial and the
Phone Button simultaneously for about 5 seconds until you hear high
tone triple beeps. Then you will hear a voice prompt indicating the
battery level is high, medium, or low.
3.3 Charging
The headset can be charged using many common methods via the
supplied USB power & data cable. The LED turns red while the
headset is charging and turns blue when it is fully charged. Depending
upon the charging method, the headset will be fully charged in about
3.5 hours.
3.5 Volume Adjustment
You can raise or lower the volume by rotating the Jog Dial. Volume is
set and maintained independently at different levels for each audio
source, even when the headset is rebooted.
3.4 Checking the Battery Level
3.4.1 LED Indicator
When the headset is powering on, the red LED flashes rapidly
indicating the battery level.
4 flashes = High, 70~100%
3 flashes = Medium, 30~70%
2 flashes = Low, 0~30%
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3.2 Powering On and Off
10C Pro
3.6 Sena Softwares
3.6.1 Sena Device Manager
You can upgrade the headset’s firmware and configure its settings
directly from your PC or Apple computer. Download the Sena Device
Manager, please visit sena.com.
3.6.2 Sena Smartphone App
You can configure its settings directly from your smartphone. Download
the Sena Smartphone App for Android or Apple operating systems
from sena.com.
3.6.3 Sena Camera App
You can see a live preview from the camera, manage recorded videos
as well as configure the video settings using the built-in WiFi feature.
When the camera and the Sena Camera App are connected, the
camera is synchronized with the smartphone’s date and time.
Download the Sena Camera App for Android and Apple operating
systems from sena.com.
14
Note:
1. When the camera is powered on, WiFi is automatically powered on and
set to its default settings.
2. WiFi will automatically be terminated if:
• You do not use WiFi on the product for 3 minutes.
• You do not use the Sena Camera App for 3 minutes.
3. If you want to reactivate the WiFi after it is terminated, you will need to
restart the camera.
10C Pro
1440p/30fps
1080p/60fps
1080p/30fps
4 min
4 min
9 min
8 min
8 min
18 min
16 min
16 min
36 min
4.1 Camera On or Off
1GB
To turn on the camera, tap the Camera Button. The camera turns off
automatically after 5 minutes of inactivity. To turn off the camera
manually, tap the Camera Button and the Phone Button simultaneously.
2GB
4GB
8GB
33 min
33 min
1h 12 min
4.2 Camera Modes
16GB
1 h 5 min
1 h 5 min
2 h 24 min
Mode
Application
Button
Video
Record video (normal recording,
timelapse, loop recording)
Press and hold the
Camera Button for 1 sec
Photo
Capture a single photo (Single Shot)
Tap the Camera Button
Settings Adjust camera settings
Press and hold the
Camera Button for 5 secs
4.3 Video Recording
Press and hold the Camera Button for 1 second to start video
recording. The green LED will flash and you will hear a voice prompt,
“Recording”. Press and hold the Camera Button for 1 second to stop
32GB
2 h 11 min
2 h 11 min
4 h 48 min
64GB
4 h 24 min
4 h 24 min
9 h 30 min
Note:
• MicroSD cards up to 64GB are compatible. Using a Class 10 microSD
card is suggested. Your microSD card needs to be formatted using the
camera.
• The camera gives a warning and automatically stops recording when the
microSD card is full or the battery becomes low.
• The maximum size per video is limited to 4GB. Therefore, when the video
reaches the 4GB size limit during recording, it saves and creates a new
video to continue recording.
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English
recording. You will hear a voice prompt, “Recording stopped”.
Below is a table of approximate video recording times to microSD card
size in specific resolutions and frame rates.
4 CAMERA OPERATION
10C Pro
4.4 Video Mode (Default: Normal Recording Mode)
4.6 Video Tagging
4.4.1 Timelapse Video Mode
Video Tagging allows the camera to record video continuously, but
save only the important events.
It creates video files of past, present, and future with each footage
having an assigned length of time (3 minutes).
1. When you encounter an event that is worth saving, press and hold
the Camera Button for 3 seconds. You will hear a voice prompt,
“Video tagging”.
2. When Video Tagging is completed, you will hear a voice prompt,
“Tagging complete”.
Timelapse video records series of photos at timed intervals and makes
it into a video.
4.4.2 Loop Recording Mode
Loop Recording mode continuously records videos to create footages
of assigned length of time (3 minutes). If the memory reaches
maximum, then the oldest footage will be deleted to store the most
recent footage.
4.5 Photo Taking
To take a single photo, tap the Camera Button to take a photo. The
green LED will flash and you will hear a shutter sound.
Note:
The camera resolution is fixed to 3.7MP with 16:9 aspect ratio. However,
when you take a photo during video recording, the photo resolution is the
same as the video resolution.
16
Note:
• Video Tagging can be operated only in the Loop Recording mode.
• Video Tagging recorded files are stored in TAGGING folder.
10C Pro
You can pair the headset with Bluetooth mobile phones, Bluetooth
stereo devices such as MP3, SR10, or GPS, and with other Sena
Bluetooth headsets. The pairing operation is required only once for
each Bluetooth device. The headset can also be paired with up to
three other Sena headsets.
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth
Stereo Device
5.2 Second Mobile Phone Pairing - Second Mobile
Phone, GPS, and SR10
1. Press and hold the Jog Dial for 5 seconds until the red LED flashes
rapidly and you hear a voice prompt, “Intercom pairing”.
2. Within 2 seconds, tap the Phone Button again, then the LED
flashes blue rapidly and you will hear a voice prompt, “Second
mobile phone pairing”.
3. Search for Bluetooth devices on your mobile phone. Select the
Sena 10C Pro in the list of the devices detected on the mobile
phone.
4. If your mobile phone asks for a PIN, enter 0000.
1. Press and hold the Phone Button for 5 seconds until the LED
flashes red and blue alternately and you hear multiple beeps. You
will hear a voice prompt, “Phone pairing”.
2. Search for Bluetooth devices on your mobile phone. Select the
Sena 10C Pro in the list of the devices detected on the mobile
phone.
3. If your mobile phone asks for a PIN, enter 0000.
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5 PAIRING THE HEADSET WITH BLUETOOTH
DEVICES
10C Pro
Note:
1. If you have two audio (A2DP) devices connected to your headset then
the audio from one device will interrupt the audio from the other device.
For example, if you are playing music from the primary mobile phone,
then it can be interrupted by playing music from the secondary mobile
phone and vice versa.
2. You have to use a motorcycle specific GPS, which transmits turn-by-turn
voice instructions to the headset by Bluetooth.
3. The Sena SR10 is a Bluetooth two-way radio adapter for group
communication, and uses Hands-Free-Profile. The incoming audio from
the two-way radio via SR10 is heard in the background while having an
intercom conversation or a mobile phone call.
4. The GPS navigation or a radar detector could be connected to the SR10
by wire. The GPS voice instruction or the radar detector alarm is also
heard in the background via SR10 while having an intercom conversation
or a phone call. Please refer to the SR10 User’s Guide for details.
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5.3 Advanced Selective Pairing: A2DP Stereo or
Handsfree
Phone Pairing allows the headset to establish two Bluetooth profiles:
Hands-Free or A2DP Stereo. Advanced Selective Pairing allows the
headset to separate the profiles to enable connection with two devices.
5.3.1 A2DP Stereo Music Only
1. Press the Phone Button for 5 seconds until the LED flashes red
and blue alternately and you hear multiple beeps.
2. Within 2 seconds, tap the Jog Dial again, then the LED flashes red
and you hear “Media selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the
Sena 10C Pro in the list of devices detected on your phone.
4. If your mobile phone asks for a PIN, enter 0000.
10C Pro
5.3.2 HFP for Phone Call Only
5.4.1 Pairing with Other Headsets for Intercom Conversation
The headset can be paired with up to three other headsets for
Bluetooth intercom conversation.
1. Press and hold the Jog Dial of the headset A and B for 5 seconds
until red LEDs of the both units start to flash rapidly.
2. Simply tap the Jog Dial of any one of the two headsets A and B,
and wait until the LEDs of both headsets turn to blue and intercom
connection is automatically established.
3. You can make other pairings between headsets A and C, and
between headsets A and D by following the same procedure as
above.
4. The intercom pairing queue is ‘Last-Come, First-Served’. If a
headset has multiple paired headsets for intercom conversations,
the last paired headset is set as first intercom friend. The
previous intercom friend becomes second intercom friend, and
third intercom friend.
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1. Press the Phone Button for 5 seconds until the LED flashes red
and blue alternately and you hear multiple beeps.
2. Within 2 seconds, tap the Phone Button again, then the LED
flashes blue and you hear “Phone selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the
Sena 10C Pro in the list of devices detected on your phone.
4. If your mobile phone asks for a PIN, enter 0000.
5.4 Intercom Pairing
10C Pro
A
6 MOBILE PHONE, GPS
D
B
6.1 Mobile Phone Call Making and Answering
C
Pairing A & B
A
B
A
D
B
D
C
C
Pairing A & C
Pairing A & D
1. To answer a call, tap the Phone Button or the Jog Dial to answer
the call.
2. You can also answer the incoming call by loudly speaking any
word of your choice if VOX Phone is enabled, unless you are
connected to intercom.
3. To end a call, tap the Phone Button or press the Jog Dial for 2
seconds until you hear a beep.
4. To reject a call, press the Jog Dial for 2 seconds until you hear a
beep while the phone is ringing.
5. To transfer a call between the mobile phone and the headset
during the phone conversation, press the Phone Button for 2
seconds until you hear a beep.
6. To make a call with voice dialer, Tap the Phone Button in stand-by
mode to activate the voice dialer of your mobile phone.
Note:
If you have a mobile phone and a GPS connected to your headset, you may
not be able to listen to the GPS voice instruction during the phone call.
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10C Pro
6.3 GPS Navigation
1. Double tap the Phone Button and you will hear a mid-tone single
beep and a voice prompt, “Speed dial”.
2. Rotate the Jog Dial clockwise or counter clockwise to navigate
between the menus. You will hear prompts for each menu item.
3. Tap the Phone Button to select a voice menu among the followings:
6.3.1 GPS Pairing
(1) Last number redial
(4) Speed dial 3
(2) Speed dial 1
(5) Cancel
(3) Speed dial 2
4. After selecting the last number redial menu, “Last number
redial”. Then, to redial the last phone call number, tap the Phone
Button.
5. To call one of the speed dials, rotate the Jog Dial clockwise or
counter clockwise to navigate between the menus until you hear
a voice prompt, “Speed dial (#)”. Then, tap the Phone Button.
6. If you want to exit the speed dial immediately, rotate the Jog
Dial until you hear a voice prompt, “Cancel”, and tap the Phone
Button or the Jog Dial.
1. Press and hold the Jog Dial for 5 seconds until you will hear a
voice prompt saying “Intercom pairing”.
2. Within 2 seconds, double tap the Phone Button and you will hear
the voice prompt saying “GPS pairing”.
3. Search for Bluetooth devices on the GPS navigation. Select the
Sena 10C Pro in the list of the devices detected on the GPS.
4. Enter 0000 for the PIN.
Note:
When Audio Multitasking is enabled, if you pair your GPS device via GPS
Pairing, its instructions will not interrupt your intercom conversations, but
will overlay with them.
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English
6.2 Speed Dialing
10C Pro
7.2 Music Sharing
7 STEREO MUSIC
7.1 Bluetooth Stereo Music
1. To play or pause music, press and hold the Jog Dial for 1 second
until you hear a double beep.
2. To adjust the volume, rotate the Jog Dial.
3. To track forward or track back, rotate while pressing the Jog Dial
clockwise or counter clockwise.
1
2
1
22
3
You can start sharing music with an intercom friend using Bluetooth
stereo music during a two-way intercom conversation. When you
terminate music sharing, you can go back to the intercom conversation.
To start or terminate sharing music, press and hold the Jog Dial for 1
second during an intercom conversation until you hear a double beep.
Note:
1. Both you and your intercom friend can remotely control music playback
such as track forward and track back.
2. Music sharing will be paused when you are using your mobile phone or
listening to GPS instructions.
3. When Audio Multitasking is enabled, if an intercom call is made when you
are listening to music, music sharing will not work.
10C Pro
8.2 Multi-Way Intercom
Multi-Way Intercom enables conference-call-style conversations with
up to three intercom friends at the same time. While multi-way intercom
is in progress, mobile phone connection is temporarily disconnected.
However, as soon as multi-way intercom terminates, the mobile phone
connection will be reestablished.
8.1 Two-way Intercom
8.1.1 Starting Two-way Intercom
You can start an intercom conversation with one of any intercom
friends by tapping the Jog Dial: single tap to intercom with the first
intercom friend, double tap to intercom with the second intercom
friend, and triple tap to intercom with the third intercom friend.
8.1.2 Ending Two-way Intercom
1. You (A) need to be paired with two other friends (B & C) for three
way conference intercom.
2. Start an intercom conversation with one of the two friends in your
intercom group.
3. You (A) can call the second intercom friend (C) by double tapping
the Jog Dial, or the second intercom friend (C) may join the
intercom by making an intercom call to you (A).
1
2
Start/End Two-way Intercom Conversation
rin
Pa
i
3rd
intercom
friend
First Friend
(B)
3
Second Friend
(C)
(A)
(A)
g
2nd
intercom
friend
rin
1st
intercom
friend
(A)
i
Pa
g
Press and hold the Jog Dial for 1 second to end any intercom. Or, you
can single tap to end intercom with the first intercom friend, double
tap to end intercom with the second intercom friend, and triple tap to
end intercom with the third intercom friend.
8.2.1 Starting Three-way Intercom
First Friend
(B)
Second Friend
(C)
First Friend
(B)
Second Friend
(C)
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English
8 INTERCOM
10C Pro
8.2.2 Starting Four-way Intercom
8.2.3 Ending Multi-Way Intercom
With three intercom friends connected, a new participant (D) can
make it a four-way intercom conference by making an intercom call to
either (B) or (C).
You can completely terminate the conference intercom or just
disconnect an intercom connection with one of your active intercom
friends.
1. Press and hold the Jog Dial for 3 seconds until you hear a beep to
terminate all intercom connections.
2. Tap the Jog Dial to disconnect from your first intercom friend.
Double tap the Jog Dial to disconnect from your second intercom
friend.
New participant
(D)
=intercom Friend of (C)
You
(A)
First Friend
(B)
Second Friend
(C)
Note:
Multiple headsets are connected during multi-way intercom. With various
signals interfering each other, the intercom distance of multi-way intercom
is relatively shorter than that of two-way intercom.
24
10C Pro
You can have a three-way conference phone call by adding an
intercom friend to the mobile phone conversation.
1. During a mobile phone call, tap the Jog Dial to invite one of your
intercom friends to the conversation.
2. To disconnect the intercom during a conference phone call, tap
the Jog Dial.
3. To disconnect the mobile phone call during a conference phone
call, press the Jog Dial for 2 seconds or tap the Phone Button.
10 GROUP INTERCOM
English
9 THREE-WAY CONFERENCE PHONE CALL
WITH INTERCOM PARTICIPANT
Group Intercom allows you to instantly create a multi-way conference
intercom with three other most recently paired headsets.
1. Go through intercom pairing with up to three headsets you want to
have Group Intercom with.
2. Press the Jog Dial for 3 seconds to begin Group Intercom. The
LED will flash green.
3. To terminate Group Intercom, press the Jog Dial for 3 seconds
during Group Intercom.
25
10C Pro
11 UNIVERSAL INTERCOM
YOU
Universal Intercom allows you to have intercom conversations with
users of non-Sena Bluetooth headsets. You can pair the headset with
only one non-Sena headset at a time. The intercom distance depends
on the performance of the Bluetooth headset to which it’s connected.
When a non-Sena Bluetooth headset is paired with the headset, if
another Bluetooth device is paired via Second Mobile Phone Pairing,
it will be disconnected.
1. Press and hold the Jog Dial for 10 seconds to enter the headset
configuration menu. Rotate the Jog Dial until you hear a voice
prompt, “Universal intercom pairing”. Tap the Phone Button
to enter into Universal Intercom Pairing mode and you will hear
multiple beeps.
2. Put the non-Sena Bluetooth headset in Pairing Mode. The headset
will automatically pair with a non-Sena Bluetooth headset.
3. You can have a two-way intercom or multi-way intercom
communication with up to three intercom friends using non-Sena
headset.
26
YOU
Non-Sena
Headset
Sena
Headset
Three-way Universal Intercom
Non-Sena
Headset
Sena
Headset
Non-Sena
Headset
Four-way Universal Intercom
10C Pro
12.1 FM Radio On/Off
To turn on or off the FM radio, press and hold the Phone Button for 1
seconds until you hear a mid-toned double beep sound.
12.2 Preset Stations
You can listen to preset stations while listening to the FM radio. Tap the
Phone Button once to go upward to your next saved preset station.
12.3 Seek and Save
1. Rotate while pressing the Jog Dial clockwise or counter clockwise.
2. To save the current station, press and hold the Jog Dial for 1
second until you hear a voice prompt, “Preset (#)”.
3. Rotate the Jog Dial clockwise or counter clockwise, in order to
select which preset number you want for that specific station. (You
can save up to 10 preset stations.)
4. To save the current station, tap the Jog Dial again. You will then
hear a voice prompt, “Save preset (#)”.
5. To delete the saved station in the preset number, tap the Phone
Button. You will then hear a voice prompt “Delete preset (#)”.
12.4 Scan and Save
1. Double tap the Phone Button.
2. The Sena tuner pauses at each station it finds for 8 seconds
before moving to the next.
3. To save a station while scanning frequencies, tap the Phone
Button when at that station. You will hear a voice prompt, “Save
preset (#)”. The station will be saved as the next preset number.
12.5 Temporary Preset
The temporary station preset feature automatically finds and saves the
nearest 10 radio stations without changing your existing preset
stations.
1. Tap the Phone Button 3 times to automatically scan for 10
temporary preset stations.
2. The temporary preset stations will be cleared when the headset
is powered off.
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English
12 FM RADIO
10C Pro
12.6 FM Sharing
12.7 Region Selection
You can listen to the radio during the intercom conversation. To start
FM sharing, press and hold the Phone Button for 1 second during the
intercom conversation. During FM sharing, you can move to the next
preset station and you or your friend on the intercom can change
frequencies. If either person changes the frequency, the other will
listen to the same frequency. To terminate FM sharing, press and hold
the Phone Button for 1 second or end the intercom call.
You can select the proper FM frequency region from the Sena Device
Manager. With the region setting, you may optimize the seek function
to avoid unnecessary frequency ranges.
Note:
1. FM sharing will be terminated if the headset starts a multi-way intercom
conference.
2. When Audio Multitasking is enabled, if an intercom call is made while you
are listening to the FM radio, FM sharing will not work.
3. FM sharing is only supported between Sena headsets that currently
support this feature.
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Region
Frequency Range
Step
Worldwide
76.0 ~ 108.0 MHz
± 100 kHz
Americas
87.5 ~ 107.9 MHz
± 200 kHz
Asia
87.5 ~ 108.0 MHz
± 100 kHz
Australia
87.5 ~ 107.9 MHz
± 200 kHz
Europe
87.5 ~ 108.0 MHz
± 100 kHz
Japan
76.0 ~ 95.0 MHz
± 100 kHz
10C Pro
The headset operates in the following or der of priority:
(highest)
Mobile phone
Intercom/FM sharing
Music sharing by Bluetooth stereo music
Bluetooth stereo music
(lowest)
FM radio
A lower priority function is always interrupted by a higher priority
function.
Note:
If you select music as the audio source priority, the order of priority will
change as below:
(highest)
Mobile phone
Bluetooth stereo music
14 CONFIGURATION SETTING
English
13 FUNCTION PRIORITY
14.1 Headset Configuration Setting
1. To enter into configuration menu, press and hold the Jog Dial for
10 seconds until you will also hear a voice prompt, “Configuration
menu”.
2. Rotate the Jog Dial clockwise or counter clockwise to navigate
between the menus. You will hear voice prompts for each menu
item.
3. You can execute the command by tapping the Phone Button.
Configuration Menu
Tap Phone Button
Delete All Pairings
Execute
Remote Control Pairing
Execute
Universal Intercom Pairing
Execute
Exit Configuration
Execute
Intercom/FM sharing
Music sharing by Bluetooth stereo music
(lowest)
FM radio
29
10C Pro
14.1.1 Remote Control Pairing
14.2 Software Configuration Setting
You can remotely control the headset using Sena Remote Control
devices (sold separately).
1. Turn on the headset and the Remote Control device.
2. Execute Remote Control Pairing.
3. Enter pairing mode in the Remote Control device. The headset will
automatically connect with the Remote Control device in pairing
mode.
You can change the settings of the headset through the Sena Device
Manager or the Sena Smartphone App.
14.2.1 Speed Dial
Assign phone numbers for speed dialing to make a phone call quickly.
14.2.2 Audio Source Priority (Default: Intercom)
Audio Source Priority allows you to select the priority between the
intercom and music (which includes GPS app instructions and
message notifications) from a smartphone. If the intercom is selected
as the audio source priority, your music will be interrupted during an
intercom conversation. If music is selected as the audio source priority,
intercom conversations will be interrupted while your music is heard.
Note:
Audio Source Priority is active only when Audio Multitasking is disabled.
14.2.3 Audio Boost (Default: Disable)
Enabling Audio Boost increases the overall maximum volume.
Disabling Audio Boost reduces the overall maximum volume, but
delivers more balanced sound.
30
10C Pro
14.2.6 HD Voice (Default: Disable)
If this feature is enabled, you can answer incoming calls by voice.
When you hear a ringtone for an incoming call, you can answer the
phone by saying a word such as “Hello” loudly or by blowing air into
the microphone. VOX phone is temporarily disabled if you are
connected to intercom. If this feature is disabled, you have to tap the
Phone Button to answer an incoming call.
HD Voice allows you to communicate in high-definition during phone
calls. This feature increases the quality so that the audio will be crisp
and clear during phone call conversations.
If this feature is enabled, incoming phone calls will interrupt intercom
conversations and audio from the SR10 will not be heard during
intercom conversations. Three-Way Conference Phone Call with
Intercom Participant will not be available if HD Voice is enabled.
14.2.5 VOX Intercom (Default: Disable)
If this feature is enabled, you can initiate an intercom conversation
with the last connected intercom friend by voice. When you want to
start intercom, say a word such as “Hello” loudly or blow air into the
microphone. If you start an intercom conversation by voice, the
intercom terminates automatically when you and your intercom friend
remain silent for 20 seconds. However, if you manually start an
intercom conversation by tapping the Jog Dial, you have to terminate
the intercom conversation manually. However, if you start intercom by
voice and end it manually by tapping the Jog Dial, you will not be able
to start intercom by voice temporarily. In this case, you have to tap the
Jog Dial to restart the intercom. This is to prevent repeated unintentional
intercom connections by strong wind noise. After rebooting the
headset, you can start intercom by voice again.
Note:
1. Refer to the manufacturer of your Bluetooth device that will be connected
to the headset to see if it supports HD Voice.
2. HD Voice is active only when Audio Multitasking is disabled.
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English
14.2.4 VOX Phone (Default: Enable)
10C Pro
14.2.7 HD Intercom (Default: Enable)
14.2.10 FM Station Guide (Default: Enable)
HD Intercom enhances the two-way intercom audio from normal
quality to HD quality. HD Intercom will become temporarily disabled
when you enter into a multi-way intercom. If this feature is disabled,
the two-way intercom audio will change to normal quality.
When FM Station Guide is enabled, FM station frequencies are given
by voice prompts as you select preset stations. When FM Station
Guide is disabled, the voice prompts on FM station frequencies will
not be given as you select preset stations.
Note:
1. The intercom distance of HD Intercom is relatively shorter than that of
normal intercom.
2. HD intercom is active only when Audio Multitasking is disabled.
14.2.11 Sidetone (Default: Disable)
Sidetone is audible feedback of your own voice. It helps you to
naturally speak at the correct level according to varying helmet noise
conditions. If this feature is enabled, you can hear what you are
speaking during an intercom conversation or a phone call.
14.2.8 Voice Prompts (Default: Enable)
14.2.12 Advanced Noise Control™ (Default: Enable)
You can disable voice prompts by software configuration setting, but
the following voice prompts are always on.
–– Headset configuration setting menu, battery level indicator, speed
dial, FM radio functions
When Advanced Noise Control is enabled, the background noise is
reduced during an intercom conversation. When it is disabled, the
background noise is mixed with your voice during intercom.
14.2.9 RDS AF Setting (Default: Disable)
Radio Data System (RDS) Alternative Frequency (AF) Setting allows
a receiver to re-tune to the second frequency location when the first
signal becomes too weak. With RDS AF enabled on the receiver, a
radio station with more than one frequency can be used.
32
10C Pro
14.2.13 Audio Multitasking™ (Default: Disable)
Foreground*
Model
10C
Pro
Phone
GPS
OA
OA
O
Background**
Intercom FM Radio
1. Audio Multitasking will be activated during two-way
conversations with a headset that also supports this feature.
intercom
2. When Audio Multitasking is disabled, the background audio source will
return to its independent volume level.
3. For Audio Multitasking to work properly, you need to power the headset
off and on. Please restart the headset.
4. Some GPS devices may not support this feature.
O
OB
OC
Music or
Smart Navi
Note:
O
OB
OC
O
14.2.14 Background Volume (Default: Level 5)
The Background Volume can be adjustable only when the Audio
Multitasking turns on. Level 9 is the highest volume and 0 is the lowest.
Foreground and Background Combination Table
33
English
Audio Multitasking allows you to hear the audio from two features
simultaneously. When Audio Multitasking is enabled, phone calls, GPS
instructions and intercom conversations can be overlaid with audio
from the FM radio, music or GPS app instructions from a smartphone
in the background with reduced volume. Increasing or decreasing the
volume of the audio in the foreground will also increase or decrease
the volume of the overlaid audio in the background. The volume of the
foreground audio can be adjusted using the headset. How much
background audio that is heard can be adjusted using the SENA
Smartphone App. HD Intercom, HD Voice and Audio Source Priority
become disabled temporarily when Audio Multitasking is enabled.
* Two audio sources in the foreground can be heard simultaneously with the
same volume level.
** Only one background source can be heard at a time while listening to an
audio source in the foreground.
A. GPS instructions can be heard during phone calls and the volume level of
both audio sources can be adjusted using the headset.
B. GPS app directions will be heard in the background during intercom
conversations.
C. The FM radio will be heard in the background when GPS instructions are
heard.
10C Pro
14.3 Camera Configuration Setting
1. To enter into camera configuration menu, press and hold the
Camera Button for 5 seconds until you hear a voice prompt,
“Camera setup”.
2. Rotate the Jog Dial clockwise or counter clockwise to navigate
between the menus. You will hear voice prompts for each menu
item as below.
3. You can enable or disable a feature, or execute a command by
tapping the Phone Button.
Configuration Menu
Tap Phone Button
Normal Recording Mode
Video Mode Setting
Timelapse Mode
Loop Recording Mode
Configuration Menu
Tap Phone Button
Low
Video Microphone Gain Setting
Medium
High
Date Caption
Speaker Sound Recording
Auto Camera Sleep
Format SD Card
On
Off
On
Off
On
Off
Execute
1080p/30fps
Video Resolution Setting
1080p/60fps
1440p/30fps
Timelapse Interval Setting
34
Per 1 second
Per 10 seconds
14.3.1 Video Mode (Default: Normal Recording Mode)
You can select the video mode to be normal recording mode, timelapse
mode, or loop recording mode. Timelapse mode records series of
photos at timed intervals and makes it into a video. Loop recording
mode constantly records videos at timed intervals, replacing old video
files when memory is full.
10C Pro
14.3.6 Smart Audio Mix™ (Default: On)
You can select the video resolution to be 1440p/30fps, 1080p/60fps,
or 1080p/30fps.
You can select the timelapse interval to be either 1 second or 10
seconds.
Smart Audio Mix allows you to record everything you hear through
your speakers as well as your voice during video recording. The
function that governs Smart Audio Mix is called Speaker Sound
Recording. Turn on the Speaker Sound Recording setting if you want
to record music and intercom conversations on your video. Turn off
this setting if you want to record your voice only.
14.3.4 Video Microphone Gain (Default: Medium)
14.3.7 Auto Camera Sleep (Default: On)
14.3.3 Timelapse Interval (Default: 1 sec)
You can select the microphone gain for video recording to be low,
medium, or high.
14.3.5 Date Caption (Default: Off)
You can record or hide date caption during video recording. If you
select on, the date caption will be displayed on top of your recorded
video. If you select off, the date caption will not be shown on your
recorded video.
You can set the camera to automatically power off after 5 minutes of
inactivity. This feature does not work while charging the camera.
14.3.8 Format SD Card
SD card format will remove all files from a microSD card. When you
use a new card for the first time, always format it before using the
camera.
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English
14.3.2 Video Resolution (Default: 1080p/30fps)
10C Pro
15 FIRMWARE UPGRADE
3. The headset will shut down.
The headset supports firmware upgrades. You can update the firmware
using the Sena Device Manager. Please visit Sena Bluetooth website
at www.sena.com to check the latest software downloads.
Note:
Fault Reset will not restore the headset to factory default settings.
16 TROUBLESHOOTING
16.1 Fault Reset
When the headset is not working properly, you can easily reset the
unit:
1. Locate the pinhole reset button at the back of the headset main
unit.
2. Gently insert a paperclip into the hole and tap the Fault Reset
Button with light pressure.
36
16.2 Factory Reset
1. To restore the headset to factory default settings, press and hold
the Phone Button for 10 seconds until the LED shows solid red
and you hear “Factory reset”.
2. Within 10 seconds, press the Jog Dial to confirm reset. The headset
will be restored to factory setting and switched off automatically.
You will hear “Headset reset, good-bye”.
2.1.0
www.sena.com
User’s Guide for Firmware v2.1
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