Bowflex | TC10 | Service manual | Bowflex TC10 User manual

Bowflex TC10 User manual
Bowflex® TreadClimber® TC10
Service Manual
Service Manual
004-4703.120117.E
Table of Contents
Section Code
Section Page Number
1
Important Safety Instructions 2
1
Safety Warning Labels and Serial Number
3
1
Specifications
3
1
Moving Your Machine
4
1
Leveling Your Machine
4
1
Maintenance
5
1
Walking Belt and Deck Lubrication
5
1
Walking Belt Alignment
7
1
Maintenance Parts
8
1
Troubleshooting 10
1
Console Error Codes
11
1
Console Error Code Troubleshooting
17
1
Replacement Procedure Skill Level
20
Part Replacement
2
Replacing the Console
21
3
Replacing the Console / Handlebar Assembly
23
4
Replacing the A/C Inlet
25
5
Replacing the Drive Belt
28
6
Replacing the Motor
31
7
Removing the Treadle Assembly
35
8
Replacing the Motor Control Board
40
9
Replacing the Walking Deck
44
10
Replacing the Front Roller
49
11
Replacing the Walking Belt
52
12
Replacing the Virtual Pivot
58
13
Replacing the Hydraulic Cylinder (shocks)
64
14
Replacing the Lower and Upper I/O Cables
66
Nautilus, Inc., (800) 605-3369, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. www.nautilusinternational.com | © 2011 Nautilus, Inc. | ® indicates trademarks registered in the United
States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
8017486.120117.A
Important Safety Instructions and General Troubleshooting
Information for the Bowflex® TreadClimber® TC10
Service Procedures
8006735.120117.B
NOTICE: This document provides important safety instructions, adjustments, and general troubleshooting information for the maintenance of the Bowflex®
TreadClimber® TC10.
If you need assistance, please call Bowflex Customer Service at 1-800-605-3369.
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand
all Warnings on this machine.
Nautilus, Inc., (800) 605-3369, www.NautilusInc.com - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com | Printed in China | © 2014 Nautilus, Inc. | ® indicates
trademarks registered in the United States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, the B logo, and TreadClimber are trademarks owned by or licensed to Nautilus, Inc.
WD-40®, and Lube-N-Walk® are trademarks of their respective owners.
Important Safety Instructions
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and
understand all Warnings on this machine.
Before servicing or using this equipment, obey the following warnings:
Read and understand the Service Manual before working on the machine. Failure to obey the instructions and safety warnings
could cause injury to the service technician or bystanders.
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the
wall outlet and/or the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a
secure location.
• Keep bystanders and children away from the product being serviced at all times.
• Make sure that the repair is done in an appropriate work space away from foot traffic and exposure to bystanders.
• Some components of the equipment can be heavy or awkward. Enlist the service of a second person when you do maintenance
steps involving these components. Do not try to do heavy or awkward steps on your own.
• Use only replacement parts and hardware that are supplied or approved by Nautilus. Failure to use Nautilus-approved replacement
parts can adversely affect the safety and functionality of the equipment creating a risk to users and will void the warranty.
• Be sure that all warning stickers and instructional placards applied to the product stay present and in good condition when doing
maintenance or replacing components. If necessary, request replacement warning stickers or placards from Nautilus customer
service.
• Do not try to change the design or functionality of the machine being serviced as this can adversely affect user safety and will void
the warranty.
• Do not put the machine back in service until all shrouds, instructions, warning labels and correct functionality have been verified
and tested for correct performance.
2
SAFETY WARNING LABELS AND SERIAL NUMBER
* beside power inlet
002-2268
9.
* under Rear Step
-Moving parts can crush and
cut.
-Keep guards in place.
-Lock out power before
servicing.
* under Rear Step
Serial Number
Product Specification
•
•
* on inside of Treadles
SPECIFICATIONS
Maximum User Weight:
300 lbs (136 kgs)
Power Requirements:
Operational Voltage:
Operating Current:
120VAC 60 Hz
10A max
53”
(134 cm)
This product, its packaging, and components contain chemicals known to the
State of California to cause cancer, birth defects, or reproductive harm. This
Notice is provided in accordance with California’s Proposition 65. If you would
like additional information, please refer to our web site at www.nautilus.com/
prop65.
3
30” (77 cm)
51” (129 cm)
Moving Your Machine
The TreadClimber® fitness machine weighs approximately 158 lbs (71.8 kg) when fully assembled and
requires caution when being moved. Use the Transport Hand Bar found under the front of the machine
to move it. To get access to the Transport Hand Bar, turn the Levelers until you have sufficient clearance
between the machine and floor.
Your machine can be rolled on the transport wheels to a new location. Lower your machine slowly into
its new location without injury to your head or fingers.
Do not use the uprights, handlebars, or the Console to lift or move the machine. Injury to
you or damage to the machine can occur.
The machine may be moved by one or more persons depending on their physical abilities
and capacities. Make sure that you and others are all physically fit and able to move the
machine safely.
Place the machine on a clean, hard, level surface, free from unwanted material or other objects that may hamper your ability to move
freely. A rubber mat should be used below the machine to prevent the release of static electricity and protect your flooring.
For safe storage of the machine and to prevent unsupervised operation of the machine always remove the Safety Key and
disconnect the power cord from the wall outlet and the AC input. Place the power cord in a secure location.
Leveling Your Machine
Levelers are found on the front of the TreadClimber® machine. Make sure the TreadClimber® machine is level and stable before you exercise. To
adjust:
1. Loosen the upper locking nut.
2. Turn the leveler to adjust the height.
3. Tighten the upper locking nut to lock the leveler.
Do not adjust the levelers to such a height that they detach
or unscrew from the machine. Injury to you or damage to the
machine can occur.
13 mm
4
MAINTENANCE
Read all maintenance instructions fully before you start any repair work. In some conditions, an assistant is required to do the necessary tasks.
Equipment must be regularly examined for damage and repairs. The owner is responsible to make sure that regular maintenance is
done. Worn or damaged components must be repaired or replaced immediately. Only manufacturer supplied components can be
used to maintain and repair the equipment.
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from
the wall outlet and/or the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a
secure location.
Daily:
Before each use, inspect for loose, broken, damaged, or worn parts. Do not use the machine if any of these conditions exist. Use a
dry cloth to wipe off any perspiration after each use.
Weekly:
Check for smooth roller operation. Clean the machine to remove dust, dirt, or grime. Clean the top of the belt with a slightly damp,
soapy cloth and wipe carefully and thoroughly with a dry cloth. Do not let any liquid get below the belts or into the Base Frame.
Monthly:
Make sure all bolts and screws are tight. Tighten if necessary.
NOTICE: Do not clean with a petroleum based solvent or an automotive cleaner. Be sure to keep the Console free of moisture.
Walking Belt and Deck Lubrication
The TreadClimber® machine is equipped with a low maintenance deck and belt system. Belt friction can affect the function and life of the machine.
Your TreadClimber® fitness machine came with a starter supply of lubrication for the belts.
Lubrication Schedule
User Level
Total Workout Hours per Week
When to Lubricate
Light
less than 3 hours
every 3 months
Moderate
3 to 5 hours
every 2 months
Heavy
5 or more hours
every month
We recommend that you use one of the following:
• Lube-N-Walk® Treadmill Lubrication Kit (available from www.bowflex.com or your local specialty fitness dealer)
• 100% pure silicone, available at most hardware and auto parts stores.
As you use your fitness machine, the Console will show “LUbE” at set times. This is only a reminder and should be added to your inspection
schedule. Only apply lubricant as necessary. Push the START button to accept the reminder.
For the best results lubricate the Treadles periodically with a silicone lubricant, using the following instructions:
1. Unplug the machine fully from the wall outlet, and remove the power cord from the machine. Place the power cord in a secure location.
2. Carefully lift each belt and apply silicone lubricant in the center of the Treadle deck along the entire reachable length of the deck. Apply 0.5 to 1.5
oz. of the lubricant on the deck underneath each belt.
5
NOTICE: Always use a 100% pure silicone lubricant. Do not use a degreaser like WD-40® or a petroleum based product as this could
seriously impact performance.
Note: The Walking Belts may need to be loosened to allow for access during lubrication. Consult the “Adjusting the Walking Belts” procedure
if necessary.
3. Connect the power cord back into the machine and then into the wall outlet.
4. Stay to one side of your machine.
5. Switch on your machine and start the belts at the slowest speed. Let the belts operate for approximately 15 seconds.
6. Switch off your machine.
7. Take care to clean up any excess lubricant from the Treadles. We also recommend a periodic inspection of the Treadle surfaces below the belts.
If the decks appear worn, contact a TreadClimber Representative (refer to the Contacts section of this manual).
To decrease the possibility of slipping, be sure the Treadle area is free from grease or oil. Clean off any excess oil from the machine
surfaces.
6
Walking Belt Alignment
The walking belts need to be adjusted if they are out of center enough to cause a rubbing or scraping sound. Adjustments can be made at the Front
Roller of each Treadle.
Adjusting the Walking Belts – While operating the machine, notice where the belts run on each Treadle. The Walking Belt Adjustment Bolts are on
the front end of each Roller. If the belt is tracking too far to the right, use a properly sized Hex Key to turn the right adjustment bolt clockwise on that
belt in full turn increments. If the belt tracks too far to the left, do the same thing on the left adjustment bolt.
Note: Do not turn the bolts counterclockwise when you adjust the belt alignment.
Belt Tension Adjustment – Check the belt tension only when the machine is unplugged. From the belt’s midpoint, a correctly tensioned belt should
only have an inch of give. To check, pull the belt upward at its midpoint and measure the distance to the deck. If the distance is more than an inch,
the belt is loose. To tighten, turn both Walking Belt Adjustment Bolts clockwise one-half a turn and check tension again. Repeat this step if necessary.
Note: Bolts are turned counterclockwise equally to decrease belt tension.
Walking Belt
Adjustment Bolts
7
Maintenance Parts
Console / Handlebar Assembly
Left Upright
Treadle Assembly
Power Cord
Cylinders
Safety Key
Right Upright
Rear Step
Rear Cover
Base Upright
8
Maintenance Parts (Treadle Assembly)
IGUS Bushing
A/C Inlet
Side Foot Support
Platform
Treadle Stop
Front Roller
Walking Belt
Lower Walking
Adjustment
Belt Guide
Screw
Rear Roller
Walking Belt
Guide
Motor Control
Board
Drive Belt
Drive Motor
9
TROUBLESHOOTING
Condition/Problem
Things to Check
Unit will not power up/turn on/start Outlet
Solution
Make sure outlet is functioning correctly. Verify this by plugging another
device (ex: lamp) into the outlet. If outlet is connected to a light switch,
check to make sure it is on. If outlet is not functioning find a working
outlet.
Power cord not plugged in
Make sure the power cord is firmly secured to A/C inlet on the unit and
firmly inserted into a non-GFI wall socket.
Power switch turned off
Make sure the power switch at the rear of the unit is in the “ON” position. Switch will light up red to indicate power is present.
Safety key not plugged in
Plug Safety Key into Console (See Safety Key (Emergency Stop Procedures)
within Features section).
Speed displayed is not accurate
Display set to wrong unit of measure. (English/Metric)
Change display units.
Walking belt misalignment
Rear belt guides
Belts should ride on top of triangular black belt guides at rear of
treadles.
Tracking adjustment
Belts are not required to be perfectly centered and are typically farther
out in the rear than they are in the front. This may vary depending on
user’s stride. If belt is tracking to one side far enough to cause rubbing
of belt, consult the “Adjusting the Walking Belts” procedure.
Belt alignment
Check walking belt alignment. Belt contact with metal guides under
Treadle can make a loud grinding sound. If belts are misaligned, adjust
walking belt.
Rollers or motor
Contact Customer Care for further assistance.
Hesitation or belt slipping when
walking on unit
Walking belt tension
Adjust walking belt tension by following the “Adjusting the Walking Belt”
procedure.
Knocking noises when unit is
operating
Igus bushing
If knocking sound seems to be coming directly from the rear roller,
check Igus (yellow “hat” shaped) bushings and replace if cracked.
Hydraulic cylinder bolts
Check and tighten both upper and lower bolts that connect the hydraulic
cylinders to the unit.
Safety key
Plug Safety Key into Console (See Safety Key (Emergency Stop Procedures)
in Features section).
Motor overload
Unit may be overloaded and drawing too much current, causing unit
to shut power down to protect motor. Consult belt lubrication schedule
to determine if belts need lubrication, check walking belt tension, and
restart unit.
Outlet
Outlet may not have enough power available for the machine due to
other devices on same circuit. Remove any devices from power circuit
and restart machine.
Console displays “C”, “S”, or “H”
with a number
Console
Cycle power off and on to clear the error. If issue recurs be sure to note
the display code and contact Customer Service for further assistance.
Console displays “LUbE” code
Belt lubrication
Consult lubrication schedule and apply if necessary. Push START button.
Speed dependent grinding or
scraping noise
Belts stop turning while in use
10
ERROR CODES
• If the error code has never appeared before, the first step should always be to power the machine off/on, and see if the code re- appears. If the code re-appears, or has been seen before, then proceed with the steps below.
• After completion of each resolution step, restart the machine and see if the error returns. If not, proceed to the next resolution step. If
issue persists, after all steps followed, contact Customer Service for advanced troubleshooting assistance.
• If multiple codes are present attempt to resolve “Hxx” code before troubleshooting “Cxx” codes. After “Hxx” codes are resolved “Cxx”
codes may not re-appear.
Error Code
EStP
Error Name
Estop Error
Resolution
1. Check and make sure the E-Stop is plugged in and fitted correctly.
2. Replace the upper electronics
C01
Console over voltage
1. Check all three I/O cable connections (MCB, top of upright, back of
console)
2. Replace I/O cables
3. Replace MCB (Motor Control Board)
C02
Console under voltage
1. Check all three (MCB, top of upright, back of console) I/O cable connections
2. Replace I/O cables
3. Replace MCB
C03/C04/C05/C06/C07
Console current/hdw errors
1. Troubleshoot other codes first and restart macine.
2. Replace console
C08
Wrong MCB
1. Replace MCB with correct part for machine
H03
Critical motor current
1. Check that all MCB wiring is secure
2. Replace MCB
H05
Communication lost
1. Check all three I/O cable connections (MCB, top of upright, back of
console)
2. Replace I/O cables
3. Seek advanced troubleshooting assistance
H06
Communication issue
1. If issue returns after power off/on seek advanced troubleshooting assistance
H07
Over speed condition
1. If error occurs when machine is powered up or when start button is
pressed, replace MCB
2. If error occurs due to pushing belts beyond motor speed, advise not to
push belts beyond motor speed
3. Seek advanced troubleshooting assistance
H08
No tach detected
1. Check that motor tach I/O cable is connected at both ends
2. Replace motor assembly
H11
Power supply voltage low
1. If error has occurred multiple times replace MCB
H12
Memory error
1. If error has occurred multiple times replace MCB
H13
Hardware failure
1. If error has occurred multiple times replace MCB
H15
Over current
1. Check belt lubrication/tension
2. If heavier user at low speeds set shocks to MIN travel and try shorter
workout at higher speed (over 2.0MPH)
3. If problem has slowly developed over a long period of time and has been
getting worse, replace motor.
11
H16
Over speed condition
1. If error occurs when machine is powered up or when start button is
pressed, replace MCB
2. If error occurs due to pushing belts beyond motor speed, advise not to
push belts beyond motor speed
3. Seek advanced troubleshooting assistance
H17
Motor wiring
1. Check motor wiring connections to MCB
2. Replace motor
3. Replace MCB
H18
Wiring short
1. Check all wiring connections at MCB
2. Replace MCB
H19
Voltage issue
1. Check all wiriing connections at MCB, AC plug assembly, and power cord
2. If error has occurred multiple times, replace MCB
H20
MCB backup monitor error
1. If error has occurred multiple times replace MCB
H22
Voltage issue
1. If error has occurred multiple times replace MCB
H23
No tach signal
1. Check motor power wire connection and tach I/O cable connection at both
ends
2. Check that tach wheel is mounted securely to motor shaft. If not, tighten
wheel.
3. Replace motor
H24
Current issue
1. Troubleshoot any other error first. If other errors resolved, and error has
occurred multiple times, replace MCB.
H26/28/H29
Circuitry issue
1. If error has occurred multiple times replace MCB
H30
Estop Error
1. Check and make sure the E-Stop is plugged in and fitted correctly.
2. Replace console
3. Replace MCB
H31
Speed higher than current
1. Check all motor connections at MCB
2. Seek advanced troubleshooting assistance
12
Error Time (Minute)‐in DISTANCE Segment
Console Service Mode
The Console has a Service Mode. Some options in the Service Mode can be adjusted to the users preferences, but most are helpful for
service of the machine. To access the Service Mode, hold down the Increase and Decrease buttons for 2Error
seconds.
Type in CALORIES segment
Option
Display Option
1
Unit
Units
2
brt
Brightness
3
LOG
Error Log *
Description
4. Console Version: N/A
Select your preferred unit of measurement; “Lb” = English Imperial,Error
“Si” Number
= metric in SPEED segment
contrastN/A
level of the Console; “8” = maximum intensity, “1” = minimum
5.Control
DrivetheVersion:
Displays the last 10 error codes. When entering this menu, it automatically shows the latest er-
6.rorDevice
Usage:the
Displays
the hours‐minutes
hastobeen
used.error
If a Console
code. Pressing
DECREASE
button will showthe
you system
the second
the latest
and so on.is replaced
Pressing
INCREASE
will
show
you
the
oldest
error.
The
time
is
reference
to
machine
time/hours.
with a fresh (not previously used with 0 statistics on hours/usage) the console will ask the M
for machine hours/usage. If MCB is replaced , Console will sync
MCB
with theincorrect machin
Error
Time(Hour)
hours.
TIME segment
TC10
Error
Time(Minutes‐in
SPEED segment
Hours in TIME
segment
Error Type in CALORIES segment
Minutes‐in
DISTANCE segment
Error Number in Go Coach
segment
Menu #
4
Con
Console Version *
Displays the software version
5
dr
Drive Version *
Displays the drive version
6
HrS
Device Usage
Displays the hours-minutes the system has been used. If a Console is replaced with a fresh
TC100 statistics on hours/usage) the console will ask the MCB for machine
(not previously used with
hours/usage. If MCB is replaced , Console will sync MCB with the correct machine hours.
Hours in TIME
segment
Minutes‐in SPEED
segment
7. Device Mileage: Displays total Machine Mileage
13
DISTANCE
segment
7
diSt
Device Mileage Displays total mileage
Distance in TIME
segment
8
HiSt
Motor Current
History *
Displays the average motor current for the current maintenance interval. Push the decrease
button to view the average of previous intervals. Every 40 machine hours, the interval increases.
8. Motor Current History: Displays the average motor current for the current maintenance
Average
Intervalintervals. Every 40 machine
interval. Push the decrease button to view the average
of previous
Current – in SPEED
hours, the interval increases.
segment
Average Interval
Number – in
Current Interval
– in
TIME
segment
DISTANCE
segment
9
Hd
Hardware Type
*
Interval Number – in
SPEEDtype.
segment
9. Hardware Type: Displays the hardware
Currently all Treadclimbers are set to 32.
Displays the hardware type
10. Motor Current: Displays the instantaneous motor current. This menu can be used to
troubleshoot machine for high current/high friction. WARNING: pressing STOP in this me
cause the machine to stop right away. User should no be on the machine when stopped
pressed. When we enter this Menu, a 3 seconds count down starts (just like a regular w
and then machine starts moving. User can change speed with INCREASE and DECREASE b
Workout Time – in
Time segment
14
Instantaneous
Current – in
DISTANCE segment
10
Curr
Motor Current * Displays the instantaneous motor current. This menu can be used to troubleshoot machine for
high current/high friction.
Pressing STOP in this menu will cause the machine to stop right away. User should no be
on the machine when stopped is pressed.
When we enter this Menu, a 3 seconds count down starts (just like a regular workout) and then
machine starts moving. User can change speed with INCREASE and DECREASE buttons.
Workout Time – in
Time segment
Instantaneous
Current – in
CALORIES segment
Speed – in SPEED
segment
11
CoAS
Coast Time *
A test to see how long it takes the belts to come to complete stop. This is used to determine how
“smooth” the machine is as far as mechanical friction goes.
11. Coast Time: A test to see how long it takes the belts to come to complete stop. This is used to
Pressing
STOP
this menuthe
willmachine
cause theismachine
stop right away.
User
should
no be pressing
determine
howin“smooth”
as far astomechanical
friction
goes.
WARNING:
on the machine when stopped is pressed.
STOP in this menu will cause the machine to stop right away. User should no be on the machine
when
is pressed.
When
we enter
Menu,
3 seconds
downand
starts
When we
enterstopped
this Menu,
a 3 seconds
count
downthis
starts
(just alike
a regularcount
workout)
then(just like a
workout)
andcan
then
machine
starts
Userand
canDECREASE
change speed
withWhen
INCREASE and
machineregular
starts moving.
User
change
speed
withmoving.
INCREASE
buttons.
stop is pressed,
machine
willWhen
immediately
to stop.machine
Once belts
moving completely,
total belts stop
DECREASE
buttons.
stop is try
pressed,
willstop
immediately
try to stop.a Once
coast time
is
displayed
in
the
Distance
segment.
moving completely, a total coast time is display in the Distance segment.
Workout Time – in
Workout
Time – in
Time segment
Time segment
Coast
down
Coast
down
TimeTime
– in – in
DISTANCE
segment
DISTANCE
segment
Speed
– in–SPEED
Speed
in SPEED
segment
segment
12
LooP
Loop Back *
A test to see if the Console is receiving data.
12. Loop Back: Currently not used and will display FAIL after a few seconds if entered.
13. Console Serial Number: This menu will display the serial number of the console across a
displays. It will start15with a C showing the type of serial number (Console) with digits afte
13
CSn
Console Serial
Number
This menu will display the serial number of the console across all the displays. It will start with a
C showing the type of serial number (Console) with digits after that.
14
dSn
Drive Serial
Number *
This menu will display the serial number of the MCB across all the displays. It’s starts with a “d”
and follows the same number rule as console.
15
dES
Drive Error
Statistics *
Displays the latest hard error statistics for the MCB. Push the increase and Decrease buttons to
view all error statistics. The display toggles between BUS, MOT, Curr, tArS, ActS, 12S. Record all
values for these displays.
* for Service Technicians
Use the Increase and Decrease buttons to cycle through the Options. To change the value of an Option, push START and use the Increase and Decrease buttons to select the desired value. Push START to assign the new value to the Option.
Push STOP to exit an Option and the Service Mode.
16
Console Error Code Troubleshooting
Error Message
Description
Resolution
H03. Critical Motor Current
Motor Control Board (MCB) saw
Critical Current
1. What version of code?
Option 8, 10, 15
2. Does this happen within a few seconds after the
belts starts moving? with user on it? without user on
it? If yes, replace Motor Control Board (MCB).
3. If no, check the Motor wiring connection and the
AC wiring connection.
H05. Communication Lost
Communication issue with MCB
1. Version 1.00? Does it happen during power UP?
If yes on both, power up the console, unplug the
communication cable from the MCB. Plug the cable
back in. Did H05 go away? Did another error appear?
2. Disconnect the communication cables at the top
of the right upright. Reconnect the cables. Did H05
go away? Did another error appear?
3. Contact Customer Service.
H06. Multiple communication
Packets Failed
Communication issue with MCB
1. Contact Customer Service and file an Advanced
Troubleshooting Form.
H07. System Over Speed
Over speed condition was detected.
1. Does error happen as soon as machine starts the
workout or turns ON?
-Replace MCB
2. Is this error combined with any other error?
-troubleshoot other errors along with error.
3. Is the user backpushing the belt or intentionally
pushing back on the belts?
- Avoid pushing back on the belts
4. Contact Customer Service and file an Advanced
Troubleshooting Form.
H08. No Tach is Plugged in
MCB detected that there was no Tach
plugged in.
1. Check to see the Tach cable is plugged in correctly 15
to the MCB.
2. Check the Tach Assembly.
3. Replace Tach Assembly.
4. Replace MCB.
H11. Power supply Supply Low
MCB Saw that The one of it’s power
supply is under operation voltage
1. Replace MCB.
2. Replace Console.
H12. Memory Initialization failed
Software update failed or MCB is not
programmed
1. Restart the device. Does issue still occur?
-If YES, replace the MCB.
-If NO, contact Customer Service.
H13. Hardware Failure
MCB detected that one of the main
hardware components has failed or is
not working properly.
1. Does this occur all the time?
-If YES, Check all wirings. Replace MCB.
2. Contact Customer Service and file an Advanced
Troubleshooting Form.
8, 10, 15
H15. Over Current
MCB Saw excessive current during
workout that could potentially damage
the motor or heat up
1. Does this issue happen without the user on the
machine?
If Yes:
-Check the motor wiring and Inlet wiring.
-Replace Motor.
-Replace MCB.
If NO:
-user weights between 200-300 at lower speeds of
0.5-2.0 MPH?
Then lube the Belt, increase shock settings (less
travel), and increase speed.
8, 10, 15
17
Console Service
Mode Option Assist
8, 10, 15
15
Error Message
Description
Resolution
Console Service
Mode Option Assist
H16. Backup protecion saw over
Speed
Backup Monitor saw over speed
1. Did this issue happen as soon as workout was
about to start?
-If YES: Check wiring and if all is well, replace MCB.
-If NO: Was there an H07 error as well?
Yes- Troubleshoot H07.
8, 10, 15
H17. Motor is OPEN
MCB detected an Motor Open condition 1. Was this error received as soon as the workout
countdown?
-If YES: Check motor leads. Check motor connection
to MCB.
-If all is good, replace MCB.
-Replace Motor.
15
H18. Possible Short deteted in
MCB
MCB detected a short
1. Does this error occur as soon as the machine
workout starts?
-If YES: Replace MCB
-If NO:
2. Any other errors that are shown with H18? H03?
-If YES: Trouble shoot H03.
-If NO: Contact Customer Service.
8, 10, 15
H19. Motor Supply too low
MCB saw supply for motor is below
operation voltage
10, 15
Does this happen all the time when machine is
about to start a workout?
-If YES: Check AC Line In. If AC Line In is good, check
all other wirings. If all is good, replace MCB.
-If NO: Contact Customer Service and file an Advanced Troubleshooting Form.
H20. Backup Micro did not
respond
Backup Monitor did not respond to
turning on relay
Does this happen all the time?
-If YES: replace MCB.
-If NO: restart machine, contact Customer Service
and file an Advanced Troubleshooting Form.
H22. Supply too High
MCB Saw that the power supply is over 1. Does this error occur all the time?
safe operating voltage
-If YES: replace MCB.
-If NO: restart machine.
10, 15
H23. No Tach Pulse is seen
MCB Detected that tach was plugged
in but saw no tach pulses
Does this error happen at the beginning of the
workout ( within a few seconds of entering workout
screen)? Does the motor move? Do the belts move?
-If YES: Check motor wire leads. Check Tach Wheel.
Check tach wiring on both MCB and Tach assembly.
-If NO: restart machine if error presists, contact Customer Service and file an Advanced Troubleshooting
Form.
10, 15
Does this error happen all the time? When machine
is turned ON? When Machine is about to start a
workout?
-If YES: replace MCB.
-If NO : any other error show up with this error?
Troubleshoot other error (H03,H15)
8, 10, 15
H24. Backup Micro saw exessive Backup Monitor saw excessive Current
Limit and shut off the system.
Current
15
H25. Backup Safety Internal Fault Backup monitor could not configure cor- 1. Restart machine.
rectly due to hardware malfunction
2. Error keeps happening? Replace MCB.
H26. BackupSafety Idmag bad
circuitry
Backup Monitor detected a bad Over
Current Detection Circuitry
1. Restart machine.
2. Error keeps happening? Replace MCB.
18
8, 10, 15
H28. Backup Has relay On without Permission
Backup Monitor had relay ON without
permission
1. Restart machine. Does the error happen still?
2. Replace MCB.
H29. Possible Stuck Relay
MCB wanted relay OFF but did not see
bus volts dropping.
1. Turn off machine and wait a couple of minutes.
Turn on the machine. Does error presist? Can you
hear a “relay” click? If not, replace MCB.
2. Contact Customer Service and file an Advanced
Troubleshooting Form.
6, 7, 8, 15
H30. Possible ESTOP detection
out of sync
Console ESTOP detection might be out
of sync with MCB
1. Check and make sure the E-Stop is plugged in and
fitted correctly.
2. Check console E-Stop cable connection.
3. Replace console.
4. Replace MCB.
15
H31. Motor Short
MCB detected a fast over speed could
not see any current (due to fet being
off)
Does this error happen when machine is about to
start a workout?
-check motor connections and make sure they are
not loose.
-Contact Customer Service and file an Advanced
Troubleshooting Form.
8, 10, 15
19
REPLACEMENT PROCEDURE SKILL LEVEL
Level I : Level II :
Level III :
Low - very little mechanical knowledge or exposure.
Intermediate - some experience with mechanical procedures
Advanced - knowledgeable about mechanical procedures
20
Replacing the Console on the TC10 fitness machine
Replacement Procedure
NOTICE: This document provides instructions for the replacement of the Console with electronics on the Bowflex® TC10 fitness machine.
Skill Level: I
8000867.101514.B
If you need assistance, please call Bowflex Customer Service at 1-800-605-3369.
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand all Warnings
on this machine.
Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2012 Nautilus, Inc. | ® indicates trademarks registered in the United
States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
Important Safety Instructions - Before servicing or using this equipment, obey the following warnings:
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand
all Warnings on this machine.
• Read and understand the Part Replacement Procedure before working on the machine. Failure to obey the instructions and safety warnings could cause
injury to the service technician or bystanders.
• Keep bystanders and children away from the product being serviced at all times.
• Make sure that the repair is done in an appropriate work space away from foot traffic and exposure to bystanders.
• Disconnect all power and allow to sit for 5 minutes before you service this machine.
• Some components of the equipment can be heavy or awkward. Enlist the service of a second person when you do maintenance steps involving these
components. Do not try to do heavy or awkward steps on your own.
• If replacement parts are necessary, use only genuine Nautilus replacement parts and hardware. Failure to use genuine replacement parts can cause a
risk to users, keep the machine from operating correctly and will void the warranty.
• Be sure that all warning stickers and instructional placards applied to the product stay present and in good condition when doing maintenance or replacing components. If necessary request replacement warning stickers or placards from Nautilus customer service.
• Do not try to change the design or functionality of the machine being serviced as this can adversely effect user safety.
• Do not use the machine until all shrouds, instructions, warning labels and correct functionality have been verified and tested for correct performance.
• This product contains magnets. Magnetic fields can interfere with the normal use of certain medical devices at a close range. Users may come into
proximity of the magnets in the assembly, maintenance, and/or use of the product. Given the obvious importance of these devices, such as a pacemaker,
it is important that you consult with your medical provider in connection with the use of this equipment. Please consult the “Safety Warning Labels and
Serial Number” section in the Owner’s Manual to determine the location of the magnets on this product.
Tools Required (not included)
#2 Phillips screwdriver
21
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from
the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the
power cord in a secure location.
!
1. Unplug the power cord from the machine and wait 5 minutes.
2. Disconnect the Upper Input/Output (I/O) Cable.
3. Remove the 14 indicated Phillips head screws securing the Console Top
with Electronics to the Console Shroud.
4. Carefully remove the Console Top with Electronics from the front of the
Console Shroud.
5. Install the new Console Top with Electronics.
6. Reinstall the 14 Phillips head screws.
7. Connect the Upper I/O Cable.
8. Final Inspection
Inspect your machine to ensure that all hardware is tight and components are properly assembled.
Do not use until the machine has been fully assembled and inspected for correct performance in accordance with the Owner’s Manual.
22
Replacing the Console / Handlebar Assembly on
the TC10 fitness machine
Replacement Procedure
NOTICE: This document provides instructions for the replacement of the Console / Handlebar Assembly on the Bowflex® TC10 fitness machine.
Skill Level: I
8006737.101514.A
If you need assistance, please call Bowflex Customer Service at 1-800-605-3369.
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand all Warnings
on this machine.
Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2014 Nautilus, Inc. | ® indicates trademarks registered in the United
States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
Important Safety Instructions - Before servicing or using this equipment, obey the following warnings:
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand
all Warnings on this machine.
• Read and understand the Part Replacement Procedure before working on the machine. Failure to obey the instructions and safety warnings could cause
injury to the service technician or bystanders.
• Keep bystanders and children away from the product being serviced at all times.
• Make sure that the repair is done in an appropriate work space away from foot traffic and exposure to bystanders.
• Disconnect all power and allow to sit for 5 minutes before you service this machine.
• Some components of the equipment can be heavy or awkward. Enlist the service of a second person when you do maintenance steps involving these
components. Do not try to do heavy or awkward steps on your own.
• If replacement parts are necessary, use only genuine Nautilus replacement parts and hardware. Failure to use genuine replacement parts can cause a
risk to users, keep the machine from operating correctly and will void the warranty.
• Be sure that all warning stickers and instructional placards applied to the product stay present and in good condition when doing maintenance or replacing components. If necessary request replacement warning stickers or placards from Nautilus customer service.
• Do not try to change the design or functionality of the machine being serviced as this can adversely effect user safety.
• Do not use the machine until all shrouds, instructions, warning labels and correct functionality have been verified and tested for correct performance.
• This product contains magnets. Magnetic fields can interfere with the normal use of certain medical devices at a close range. Users may come into
proximity of the magnets in the assembly, maintenance, and/or use of the product. Given the obvious importance of these devices, such as a pacemaker,
it is important that you consult with your medical provider in connection with the use of this equipment. Please consult the “Safety Warning Labels and
Serial Number” section in the Owner’s Manual to determine the location of the magnets on this product.
Tools Required (not included)
5mm hex wrench
23
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet
and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure
location.
!
Note: If only replacing the Console Shroud, use the Console Top with Electronics
replacement instructions to transfer the electronics to the new Console Shroud.
1. Disconnect the Upper Input/Output (I/O) Cable.
2. Remove the 6 indicated screws from the Console Assembly using a 5 mm hex
wrench.
3. Lift the Console/Handlebar Assembly off of the Uprights and replace with new
Console/Handlebar Assembly.
4. Installation is the reverse procedure. Be sure to route the I/O Cable through the
same cable path without crimping.
5. Final Inspection
Inspect your machine to ensure that all hardware is tight and components are
properly assembled.
Do not use until the machine has been fully assembled and inspected for
correct performance in accordance with the Owner’s Manual.
24
Replacing the A/C Inlet on the TC10
fitness machine
Replacement Procedure
NOTICE: This document provides instructions for the replacement of the A/C Inlet on the Bowflex® TC10 fitness machine.
Skill Level: I
8006738.101514.A
If you need assistance, please call Bowflex Customer Service at 1-800-605-3369.
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand all Warnings
on this machine.
Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2014 Nautilus, Inc. | ® indicates trademarks registered in the United
States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
Important Safety Instructions - Before servicing or using this equipment, obey the following warnings:
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand
all Warnings on this machine.
• Read and understand the Part Replacement Procedure before working on the machine. Failure to obey the instructions and safety warnings could cause
injury to the service technician or bystanders.
• Keep bystanders and children away from the product being serviced at all times.
• Make sure that the repair is done in an appropriate work space away from foot traffic and exposure to bystanders.
• Disconnect all power and allow to sit for 5 minutes before you service this machine.
• Some components of the equipment can be heavy or awkward. Enlist the service of a second person when you do maintenance steps involving these
components. Do not try to do heavy or awkward steps on your own.
• If replacement parts are necessary, use only genuine Nautilus replacement parts and hardware. Failure to use genuine replacement parts can cause a
risk to users, keep the machine from operating correctly and will void the warranty.
• Be sure that all warning stickers and instructional placards applied to the product stay present and in good condition when doing maintenance or replacing components. If necessary request replacement warning stickers or placards from Nautilus customer service.
• Do not try to change the design or functionality of the machine being serviced as this can adversely effect user safety.
• Do not use the machine until all shrouds, instructions, warning labels and correct functionality have been verified and tested for correct performance.
• This product contains magnets. Magnetic fields can interfere with the normal use of certain medical devices at a close range. Users may come into
proximity of the magnets in the assembly, maintenance, and/or use of the product. Given the obvious importance of these devices, such as a pacemaker,
it is important that you consult with your medical provider in connection with the use of this equipment. Please consult the “Safety Warning Labels and
Serial Number” section in the Owner’s Manual to determine the location of the magnets on this product.
Tools Required (not included)
#2 Phillips Screwdriver
25
!
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet
and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure
location.
Note: If only replacing the Console Shroud, use the Console Top with Electronics
replacement instructions to transfer the electronics to the new Console Shroud.
1. Remove the 6 indicated screws from the Rear Step using a #2 Phillips screwdriver.
2. Remove the Rear Step.
3. With assistance, carefully set the machine on to the left side.
Do not move the machine without aid. Injury to you or damage to the
machine can occur. The Treadles and Walking Belts can abruptly move. To
avoid possible serious injury, keep hands away from the inside of the
Treadles and the edges of the Walking Belts.
26
4. Loosen the two indicated screws and remove the Right Side Cover.
5. On the Motor Control Board, disconnect the A/C Power Wires by releasing the
clip and pulling straight up on the Connectors – do not pull on the wire itself.
6. Remove the 2 indicated screws from the A/C Inlet using a #2 Phillips screwdriver.
INPUT/ OUTPUT
(I/O) CABLE
A/C POWER
WIRES
FAN
TACH
RED
BLACK
MOTOR
POWER
WIRES
AC Power Wires
MOTOR CONTROL BOARD
7. Using a #2 Phillips screwdriver, detach the indicated Grounding Wire from the
Base Assembly.
8. Installation is the reverse procedure.
9. Final Inspection
Inspect your machine to ensure that all hardware is tight and components are
properly assembled.
Do not use until the machine has been fully assembled and inspected for
correct performance in accordance with the Owner’s Manual.
27
Replacing the Drive Belt on the
TC10 fitness machine
Replacement Procedure
Skill Level: I
8001364.101514.B
NOTICE: This document provides instructions for the replacement of the Drive Belt on the Bowflex® TC10 fitness machine.
If you need assistance, please call Bowflex Customer Service at 1-800-605-3369.
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand all Warnings
on this machine.
Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2012 Nautilus, Inc. | ® indicates trademarks registered in the United
States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
Important Safety Instructions - Before servicing or using this equipment, obey the following warnings:
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand all Warnings on this machine.
• Read and understand the Part Replacement Procedure before working on the machine. Failure to obey the instructions and safety warnings could
cause injury to the service technician or bystanders.
• Keep bystanders and children away from the product being serviced at all times.
• Make sure that the repair is done in an appropriate work space away from foot traffic and exposure to bystanders.
• Disconnect all power and allow to sit for 5 minutes before you service this machine.
• Some components of the equipment can be heavy or awkward. Enlist the service of a second person when you do maintenance steps involving these
components. Do not try to do heavy or awkward steps on your own.
• If replacement parts are necessary, use only genuine Nautilus replacement parts and hardware. Failure to use genuine replacement parts can cause a
risk to users, keep the machine from operating correctly and will void the warranty.
• Be sure that all warning stickers and instructional placards applied to the product stay present and in good condition when doing maintenance or
replacing components. If necessary request replacement warning stickers or placards from Nautilus customer service.
• Do not try to change the design or functionality of the machine being serviced as this can adversely effect user safety.
• Do not use the machine until all shrouds, instructions, warning labels and correct functionality have been verified and tested for correct performance.
• This product contains magnets. Magnetic fields can interfere with the normal use of certain medical devices at a close range. Users may come into
proximity of the magnets in the assembly, maintenance, and/or use of the product. Given the obvious importance of these devices, such as a pacemaker, it is important that you consult with your medical provider in connection with the use of this equipment. Please consult the “Safety Warning Labels
and Serial Number” section in the Owner’s Manual to determine the location of the magnets on this product.
Tools Required (not included)
#2 Phillips screwdriver
28
!
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from
the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the
power cord in a secure location.
1. Unplug the power cord from the machine and wait 5 minutes.
2. Using a #2 Phillips screwdriver, remove the 6 indicated screws from the
Rear Step.
3. Remove the Rear Step.
4. The Drive Belt is located on the left and is now exposed..
29
5. Turn the Drive Pulley clockwise while forcing the Drive Belt to the outside.
Belt will come off of the Drive and Motor Pulley.
Keep fingers out of any pinch opportunities when turning the Pulleys.
Drive Pulley
Motor Pulley
6. Wrap the new Drive Belt around the Motor Pulley. Start the Drive Belt on the Drive Pulley and roll it in a clockwise motion. Be sure the Belt does not come off of
the Motor Pulley.
Keep fingers out of any pinch opportunities when turning the Pulleys.
7. Roll the Drive Pulley clockwise until the Drive Belt is fully installed. Continue to roll the Belt forward while adding side pressure with fingers to align as necessary.
8. Replace the Rear Step and secure with screws.
9. Final Inspection
Inspect your machine to ensure that all hardware is tight and components are properly assembled.
Do not use until the machine has been fully assembled and inspected for correct performance in accordance with the Owner’s Manual.
30
Replacing the Motor on the TC10
fitness machine
Replacement Procedure
NOTICE: This document provides instructions for the replacement of the Motor on the Bowflex® TC10 fitness machine.
Skill Level: I
8006740.101514.A
If you need assistance, please call Bowflex Customer Service at 1-800-605-3369.
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand all Warnings
on this machine.
Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2014 Nautilus, Inc. | ® indicates trademarks registered in the United
States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
Important Safety Instructions - Before servicing or using this equipment, obey the following warnings:
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand
all Warnings on this machine.
• Read and understand the Part Replacement Procedure before working on the machine. Failure to obey the instructions and safety warnings could cause
injury to the service technician or bystanders.
• Keep bystanders and children away from the product being serviced at all times.
• Make sure that the repair is done in an appropriate work space away from foot traffic and exposure to bystanders.
• Disconnect all power and allow to sit for 5 minutes before you service this machine.
• Some components of the equipment can be heavy or awkward. Enlist the service of a second person when you do maintenance steps involving these
components. Do not try to do heavy or awkward steps on your own.
• If replacement parts are necessary, use only genuine Nautilus replacement parts and hardware. Failure to use genuine replacement parts can cause a
risk to users, keep the machine from operating correctly and will void the warranty.
• Be sure that all warning stickers and instructional placards applied to the product stay present and in good condition when doing maintenance or replacing components. If necessary request replacement warning stickers or placards from Nautilus customer service.
• Do not try to change the design or functionality of the machine being serviced as this can adversely effect user safety.
• Do not use the machine until all shrouds, instructions, warning labels and correct functionality have been verified and tested for correct performance.
• This product contains magnets. Magnetic fields can interfere with the normal use of certain medical devices at a close range. Users may come into
proximity of the magnets in the assembly, maintenance, and/or use of the product. Given the obvious importance of these devices, such as a pacemaker,
it is important that you consult with your medical provider in connection with the use of this equipment. Please consult the “Safety Warning Labels and
Serial Number” section in the Owner’s Manual to determine the location of the magnets on this product.
Tools Required (not included)
#2 Phillips Screwdriver
4mm hex wrench
5mm hex wrench
10mm wrench
Replacement Zip-Ties
31
!
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet
and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure
location.
Note: If only replacing the Console Shroud, use the Console Top with Electronics
replacement instructions to transfer the electronics to the new Console Shroud.
1. Using a #2 Phillips screwdriver, remove the 6 indicated bolts from the Rear Step.
2. Remove the Rear Step.
3. Remove the Drive Belt. Turn the Drive Pulley clockwise while forcing the Drive
Belt to the outside. Belt will come off of the Drive and Motor Pulley.
Keep fingers out of any pinch opportunities when turning the Pulleys.
Drive Pulley
Motor Pulley
32
4. Using a #2 Phillips screwdriver, remove the 2 indicated upper screws and loosen
the 2 lower indicated screws from the Rear Cover. Lift up on the Rear Cover,
releasing it from the Base Assembly and slide it off.
5. Using two hex wrenches (4 mm and 5 mm), remove the 6 indicated screws from
the Motor Compartment Cover.
6. Slide the Motor Compartment Cover off of the machine.
Motor Assembly
33
7. On the Motor Control Board, disconnect the Motor Power Wires by by releasing
the clip and pulling straight out on the Connectors – do not pull on the wire itself.
INPUT/ OUTPUT
(I/O) CABLE
A/C POWER
WIRES
FAN
TACH
RED
BLACK
MOTOR
POWER
WIRES
Motor Power
Wires
MOTOR CONTROL BOARD
8. Using a #2 Phillips screwdriver, detach the Grounding Wire from the Base Assembly.
Grounding Wire
9. Using a 10 mm wrench, remove the 4 indicated lock nuts that secure the Motor
Assembly.
10. Remove and replace with the new Motor Assembly.
11. Wrap the new Drive Belt around the Motor Pulley. Start the Drive Belt on the
Drive Pulley and roll it in a clockwise motion. Be sure the Belt does not come off of
the Motor Pulley.
Keep fingers out of any pinch opportunities when turning the Pulleys.
12. Roll the Drive Pulley clockwise until the Drive Belt is fully installed. Continue to
roll the Belt forward while adding side pressure with fingers to align as necessary.
13. Installation is the reverse procedure.
14. Final Inspection
Inspect your machine to ensure that all hardware is tight and components are
properly assembled.
Do not use until the machine has been fully assembled and inspected for
correct performance in accordance with the Owner’s Manual.
34
Replacing the Treadle Assembly
on the TC10 fitness machine
Replacement Procedure
NOTICE: This document provides instructions for the replacement of the Treadle Assembly on the Bowflex® TC10 fitness machine.
Skill Level: I
8006741.101514.A
If you need assistance, please call Bowflex Customer Service at 1-800-605-3369.
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand all Warnings
on this machine.
Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2014 Nautilus, Inc. | ® indicates trademarks registered in the United
States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
Important Safety Instructions - Before servicing or using this equipment, obey the following warnings:
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand
all Warnings on this machine.
• Read and understand the Part Replacement Procedure before working on the machine. Failure to obey the instructions and safety warnings could cause
injury to the service technician or bystanders.
• Keep bystanders and children away from the product being serviced at all times.
• Make sure that the repair is done in an appropriate work space away from foot traffic and exposure to bystanders.
• Disconnect all power and allow to sit for 5 minutes before you service this machine.
• Some components of the equipment can be heavy or awkward. Enlist the service of a second person when you do maintenance steps involving these
components. Do not try to do heavy or awkward steps on your own.
• If replacement parts are necessary, use only genuine Nautilus replacement parts and hardware. Failure to use genuine replacement parts can cause a
risk to users, keep the machine from operating correctly and will void the warranty.
• Be sure that all warning stickers and instructional placards applied to the product stay present and in good condition when doing maintenance or replacing components. If necessary request replacement warning stickers or placards from Nautilus customer service.
• Do not try to change the design or functionality of the machine being serviced as this can adversely effect user safety.
• Do not use the machine until all shrouds, instructions, warning labels and correct functionality have been verified and tested for correct performance.
• This product contains magnets. Magnetic fields can interfere with the normal use of certain medical devices at a close range. Users may come into
proximity of the magnets in the assembly, maintenance, and/or use of the product. Given the obvious importance of these devices, such as a pacemaker,
it is important that you consult with your medical provider in connection with the use of this equipment. Please consult the “Safety Warning Labels and
Serial Number” section in the Owner’s Manual to determine the location of the magnets on this product.
Tools Required (not included)
#2 Phillips Screwdriver
4mm hex wrench
5mm hex wrench
13mm wrench
35
!
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet
and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure
location.
1. Using a #2 Phillips screwdriver, remove the 6 indicated bolts from the Rear Step.
2. Remove the Rear Step.
3. Using a #2 Phillips screwdriver, remove the 2 indicated upper screws and loosen
the 2 lower indicated screws from the Rear Cover. Lift up on the Rear Cover,
releasing it from the Base Assembly and slide it off.
36
4. Remove the Drive Belt. Turn the Drive Pulley clockwise while forcing the Drive
Belt to the outside. Belt will come off of the Drive and Motor Pulley.
Keep fingers out of any pinch opportunities when turning the Pulleys.
Drive Pulley
Motor Pulley
5. Using a couple of hex wrenches (4 mm and 5 mm), remove the 6 indicated
screws from the Motor Compartment Cover.
6. Remove the lower mounting bolt from the Cylinders. Leave the tops attached.
7. Disconnect the Cylinders from the Treadles, and lower each Treadle gently.
The Treadle will fall abruptly if not supported. Keep hands away from the
inside of the Treadles to avoid possible serious injury.
37
8. With assistance, carefully set the machine on to the left side.
Do not move the machine without aid. Injury to you or damage to the
machine can occur. The Treadles and Walking Belts can abruptly move. To
avoid possible serious injury, keep hands away from the inside of the
Treadles and the edges of the Walking Belts.
9. Using a #2 Phillips screwdriver, remove the 2 indicated screws from the Front
Cover. Remove the Front Cover from the Base Assembly.
10. Using a 13 mm (1/2”) wrench, remove the indicated bolt from the Treadle
Assembly.
11. With assistance, carefully set the machine upright.
Do not move the machine without aid. Injury to you or damage to the
machine can occur. The Treadles and Walking Belts can abruptly move. To
avoid possible serious injury, keep hands away from the inside of the
Treadles and the edges of the Walking Belts.
12. Using a 13 mm (1/2”) wrench, remove the 3 indicated bolts from both sides of
the Treadle Assembly.
38
13. Carefully lift the Treadle Assembly off of the machine.
Note: THIS STEP REQUIRES TWO PEOPLE.
Do not move the machine without aid. Injury to you or damage to the
machine can occur. The Treadles and Walking Belts can abruptly move. To
avoid possible serious injury, keep hands away from the inside of the
Treadles and the edges of the Walking Belts.
The Treadle will fall abruptly if not supported. Keep hands away from the
inside of the Treadles to avoid possible serious injury.
The Walking Belts can abruptly move. To avoid possible serious injury,
keep hands away from the edges of the Walking Belts.
14. Reassembly is the reverse procedure.
15. Final Inspection
Inspect your machine to ensure that all hardware is tight and components are
properly assembled.
Do not use until the machine has been fully assembled and inspected for
correct performance in accordance with the Owner’s Manual.
39
Replacing the Motor Control Board on the
TC10 fitness machine
Replacement Procedure
Skill Level: II
8000868.101514.B
NOTICE: This document provides instructions for the replacement of the Motor Control Board on the Bowflex® TC10 fitness machine.
If you need assistance, please call Bowflex Customer Service at 1-800-605-3369.
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand all Warnings
on this machine.
Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2012 Nautilus, Inc. | ® indicates trademarks registered in the United
States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
Important Safety Instructions - Before servicing or using this equipment, obey the following warnings:
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand
all Warnings on this machine.
• Read and understand the Part Replacement Procedure before working on the machine. Failure to obey the instructions and safety warnings could cause
injury to the service technician or bystanders.
• Keep bystanders and children away from the product being serviced at all times.
• Make sure that the repair is done in an appropriate work space away from foot traffic and exposure to bystanders.
• Disconnect all power and allow to sit for 5 minutes before you service this machine.
• Some components of the equipment can be heavy or awkward. Enlist the service of a second person when you do maintenance steps involving these
components. Do not try to do heavy or awkward steps on your own.
• If replacement parts are necessary, use only genuine Nautilus replacement parts and hardware. Failure to use genuine replacement parts can cause a
risk to users, keep the machine from operating correctly and will void the warranty.
• Be sure that all warning stickers and instructional placards applied to the product stay present and in good condition when doing maintenance or replacing components. If necessary request replacement warning stickers or placards from Nautilus customer service.
• Do not try to change the design or functionality of the machine being serviced as this can adversely effect user safety.
• Do not use the machine until all shrouds, instructions, warning labels and correct functionality have been verified and tested for correct performance.
• This product contains magnets. Magnetic fields can interfere with the normal use of certain medical devices at a close range. Users may come into
proximity of the magnets in the assembly, maintenance, and/or use of the product. Given the obvious importance of these devices, such as a pacemaker,
it is important that you consult with your medical provider in connection with the use of this equipment. Please consult the “Safety Warning Labels and
Serial Number” section in the Owner’s Manual to determine the location of the magnets on this product.
Tools Required (not included)
#2 Phillips screwdriver
4 mm hex wrench
13 mm wrench
40
!
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from
the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the
power cord in a secure location.
1. Unplug the power cord from the machine and wait 5 minutes.
2. Using a #2 Phillips screwdriver, remove the 6 indicated screws from the
Rear Step.
3. Remove the Rear Step.
4. Using a #2 Phillips screwdriver, remove the 2 indicated upper screws
and loosen the 2 lower indicated screws from the Rear Cover. Lift up on
the Rear Cover, releasing it from the Base Assembly and slide it off.
41
5. Using a 4mm hex wrench and a 13mm wrench, remove the 6 indicated screws from the Motor Compartment Cover.
6. Slide the Motor Compartment Cover off of the machine.
Motor Control
Board
!
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from
the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the
power cord in a secure location.
7. Record the location of where each wire connects to the Control Board. You will have to reattach each wire to the new Control Board.
INPUT/ OUTPUT
(I/O) CABLE
A/C POWER
WIRE PLUG
(NOT USED)
TACH
RED
BLACK
MOTOR
POWER
WIRES
MOTOR CONTROL BOARD
42
8. Disconnect the Motor Power Wires noting their location.
9. Disconnect the Tach Cable noting the location.
10. Disconnect the A/C Power Wire Plug noting the location.
AC Power Wire Plug
I/O Cable
Tach Cable
Grounding Wire
Motor Power
Wires
11. Disconnect the I/O Cable from the Motor Control Board.
12. Carefully remove the two indicated Phillips head screws from the
Motor Control Board.
Motor Control
Board
13. Remove the Motor Control Board and replace.
14. Secure the new Motor Control Board with the hardware.
15. Connect the Tach Cable and the I/O Cable.
16. Connect Motor Power Wires. NOTE: Red wire connects to terminal
labeled “M+RED”. Black wire connects to terminal labeled “M-BLK”.
17. Connect the A/C Power Wire Plug to the Motor Control Board.
18. Replace the Motor Compartment Cover, the Rear Cover, and the Rear Step.
19. Replace Power Cord and test machine for proper operation. NO CALIBRATION IS NECESSARY for this model.
20. Final Inspection
Inspect your machine to ensure that all hardware is tight and components are properly assembled.
Do not use until the machine has been fully assembled and inspected for correct performance in accordance with the Owner’s
Manual.
43
Replacing the Walking Deck on the
TC10 fitness machine
Replacement Procedure
Skill Level: II
8002281.101514.A
NOTICE: This document provides instructions for the replacement of the Walking Deck on the Bowflex® TC10 fitness machine.
If you need assistance, please call Bowflex Customer Service at 1-800-605-3369.
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand all Warnings
on this machine.
Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2014 Nautilus, Inc. | ® indicates trademarks registered in the United
States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
Important Safety Instructions - Before servicing or using this equipment, obey the following warnings:
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand
all Warnings on this machine.
• Read and understand the Part Replacement Procedure before working on the machine. Failure to obey the instructions and safety warnings could cause
injury to the service technician or bystanders.
• Keep bystanders and children away from the product being serviced at all times.
• Make sure that the repair is done in an appropriate work space away from foot traffic and exposure to bystanders.
• Disconnect all power and allow to sit for 5 minutes before you service this machine.
• Some components of the equipment can be heavy or awkward. Enlist the service of a second person when you do maintenance steps involving these
components. Do not try to do heavy or awkward steps on your own.
• If replacement parts are necessary, use only genuine Nautilus replacement parts and hardware. Failure to use genuine replacement parts can cause a
risk to users, keep the machine from operating correctly and void the warranty.
• Be sure that all warning stickers and instructional placards applied to the product stay present and in good condition when doing maintenance or replacing components. If necessary request replacement warning stickers or placards from Nautilus customer service.
• Do not try to change the design or functionality of the machine being serviced as this can adversely effect user safety.
• Do not use the machine until all shrouds, instructions, warning labels and correct functionality have been verified and tested for correct performance.
• This product contains magnets. Magnetic fields can interfere with the normal use of certain medical devices at a close range. Users may come into
proximity of the magnets in the assembly, maintenance, and/or use of the product. Given the obvious importance of these devices, such as a pacemaker,
it is important that you consult with your medical provider in connection with the use of this equipment. Please consult the “Safety Warning Labels and
Serial Number” section in the Owner’s Manual to determine the location of the magnets on this product.
Tools Required (not included)
#2 Phillips screwdriver
5 mm hex wrench
44
!
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from
the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the
power cord in a secure location.
1. Unplug the power cord from the machine and wait 5 minutes.
2. Using a #2 Phillips screwdriver, remove the 6 indicated screws from the
Rear Step.
3. Remove the Rear Step.
4. Using the 5 mm hex wrench, remove the lower mounting bolt from the
Cylinder.
5. Disconnect the Cylinder from the Treadle. Leave the top attached.
The Treadle will fall abruptly if not supported. Keep hands away
from the inside of the Treadles to avoid possible serious injury.
The Walking Belts can abruptly move. To avoid possible serious
injury, keep hands away from the edges of the Walking Belts.
45
6. Using a #2 Phillips screwdriver, remove the 5 indicated screws
from the Side Cover.
7. Slide the Side Cover off of the machine.
8. Using the 5 mm hex wrench, loosen the Belt Tensioning Screws on
both Treadles (2 screws on each Treadle).
Note: Be sure to record how many turns it takes to loosen the screws
to assist with reassembly.
9. With the Walking Belt loose, shift the belt to the center of the
machine and remove the 3 deck screws and 1 belt guide screw using
a #2 Phillips screwdriver.
46
10. Shift the belt to the outside and remove the 4 deck screws using a #2
Phillips screwdriver.
11. Lift the belt slightly and slide the Walking Deck out from under the
belt.
12. Slide the new deck in with the laminated side facing up.
13. Repeat procedure on the other side of machine if replacing both Walking Decks.
14. Installation is the reverse procedure.
15. With the Belt Tensioning Screws and Brackets replaced, check the
walking belt tension. To check, pull the belt upward at it’s midpoint and
measure the distance to the deck.
If the distance is more than an inch, the belt is loose. To tighten, turn both
bolts clockwise one-half a turn and check tension again. Repeat this step
if necessary. Be sure not to over-tighten the belts.
16. Inspect the alignment of the Walking Belts. If the belt is tracking too
far on a side, turn the Belt Tensioning Screw on that side a full turn.
47
17. Plug in the fitness machine into an appropriately rated outlet.
Note: The TC10 TreadClimber® fitness machine is designed to
plug directly into a properly wired and grounded three prong 120V
outlet. If you connect the machine to an outlet with GFI (ground
fault interrupt) or AFI (arc fault interrupt), machine operation can
cause the circuit to trip.
18. Standing adjacent to the machine, turn on the belts and run at
1.5 mph for about a minute.
19. Inspect the alignment. If necessary, continue to adjust the Belt
Tensioning Screw until aligned.
20. Final Inspection
Inspect your machine to ensure that all hardware is tight and
components are properly assembled.
Do not use until the machine has been fully assembled
and inspected for correct performance in accordance
with the Owner’s Manual.
48
Replacing the Front Roller on the
TC10 fitness machine
Replacement Procedure
Skill Level: II
8006744.101514.B
NOTICE: This document provides instructions for the replacement of the Front Roller on the Bowflex® TC10 fitness machine.
If you need assistance, please call Bowflex Customer Service at 1-800-605-3369.
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand all Warnings
on this machine.
Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2012 Nautilus, Inc. | ® indicates trademarks registered in the United
States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
Important Safety Instructions - Before servicing or using this equipment, obey the following warnings:
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand
all Warnings on this machine.
• Read and understand the Part Replacement Procedure before working on the machine. Failure to obey the instructions and safety warnings could cause
injury to the service technician or bystanders.
• Keep bystanders and children away from the product being serviced at all times.
• Make sure that the repair is done in an appropriate work space away from foot traffic and exposure to bystanders.
• Disconnect all power and allow to sit for 5 minutes before you service this machine.
• Some components of the equipment can be heavy or awkward. Enlist the service of a second person when you do maintenance steps involving these
components. Do not try to do heavy or awkward steps on your own.
• If replacement parts are necessary, use only genuine Nautilus replacement parts and hardware. Failure to use genuine replacement parts can cause a
risk to users, keep the machine from operating correctly and will void the warranty.
• Be sure that all warning stickers and instructional placards applied to the product stay present and in good condition when doing maintenance or replacing components. If necessary request replacement warning stickers or placards from Nautilus customer service.
• Do not try to change the design or functionality of the machine being serviced as this can adversely effect user safety.
• Do not use the machine until all shrouds, instructions, warning labels and correct functionality have been verified and tested for correct performance.
• This product contains magnets. Magnetic fields can interfere with the normal use of certain medical devices at a close range. Users may come into
proximity of the magnets in the assembly, maintenance, and/or use of the product. Given the obvious importance of these devices, such as a pacemaker,
it is important that you consult with your medical provider in connection with the use of this equipment. Please consult the “Safety Warning Labels and
Serial Number” section in the Owner’s Manual to determine the location of the magnets on this product.
Tools Required (not included)
#2 Phillips screwdriver
5mm hex wrench
(2) 13mm (1/2”) wrenches
49
!
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from
the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the
power cord in a secure location.
1. Remove the lower mounting bolt from the Cylinder. Leave attached at top.
2. Disconnect the Cylinder from the Treadle.
The Treadle will fall abruptly if not supported. Keep hands away from the
inside of the Treadles to avoid possible serious injury.
The Walking Belts can abruptly move. To avoid possible serious injury,
keep hands away from the edges of the Walking Belts.
3. Using a #2 Phillips screwdriver, remove the 5 indicated screws from the Side
Cover.
4. Slide the Side Cover off of the machine.
5. Remove the Belt Tensioning Screws and Brackets using a 5 mm hex wrench.
NOTE: Be sure to record how many turns it takes to remove the screws to assist
with reassembly.
50
6. Using two 13 mm wrenches, remove the two indicated bolts from the Roller
Bearing Plate.
7. Remove the Front Roller by sliding it out of the belt.
8. Installation is the reverse procedure. Be sure to tension belts properly after
reassembly following the procedures in the Owner’s manual.
Roller Bearing
Plate
9. With the Belt Tensioning Screws and Brackets replaced, check the walking belt
tension. To check, pull the belt upward at it’s midpoint and measure the distance
to the deck.
If the distance is more than an inch, the belt is loose. To tighten, turn both bolts
clockwise one-half a turn and check tension again. Repeat this step if necessary.
Be sure not to over-tighten the belts.
10. Inspect the alignment of the Walking Belts. If the belt is tracking too far on a
side, turn the Belt Tensioning Screw on that side a full turn.
11. Plug in the fitness machine into an appropriately rated outlet.
Note: The TC10 TreadClimber® fitness machine is designed to plug directly into a
properly wired and grounded three prong 120V outlet. If you connect the machine
to an outlet with GFI (ground fault interrupt) or AFI (arc fault interrupt), machine
operation can cause the circuit to trip.
12. Standing adjacent to the machine, turn on the belts and run at 1.5 mph for
about a minute.
13. Inspect the alignment. If necessary, continue to adjust the Belt Tensioning
Screw until aligned.
14. Final Inspection
Inspect your machine to ensure that all hardware is tight and components are
properly assembled.
Do not use until the machine has been fully assembled and inspected for
correct performance in accordance with the Owner’s Manual.
51
Replacing the Walking Belt on the
TC10 fitness machine
Replacement Procedure
Skill Level: III
8001363.101514.B
NOTICE: This document provides instructions for the replacement of the Walking Belt on the Bowflex® TC10 fitness machine.
If you need assistance, please call Bowflex Customer Service at 1-800-605-3369.
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand all Warnings
on this machine.
Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2012 Nautilus, Inc. | ® indicates trademarks registered in the United
States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
Important Safety Instructions - Before servicing or using this equipment, obey the following warnings:
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand
all Warnings on this machine.
• Read and understand the Part Replacement Procedure before working on the machine. Failure to obey the instructions and safety warnings could cause
injury to the service technician or bystanders.
• Keep bystanders and children away from the product being serviced at all times.
• Make sure that the repair is done in an appropriate work space away from foot traffic and exposure to bystanders.
• Disconnect all power and allow to sit for 5 minutes before you service this machine.
• Some components of the equipment can be heavy or awkward. Enlist the service of a second person when you do maintenance steps involving these
components. Do not try to do heavy or awkward steps on your own.
• If replacement parts are necessary, use only genuine Nautilus replacement parts and hardware. Failure to use genuine replacement parts can cause a
risk to users, keep the machine from operating correctly and will void the warranty.
• Be sure that all warning stickers and instructional placards applied to the product stay present and in good condition when doing maintenance or replacing components. If necessary request replacement warning stickers or placards from Nautilus customer service.
• Do not try to change the design or functionality of the machine being serviced as this can adversely effect user safety.
• Do not use the machine until all shrouds, instructions, warning labels and correct functionality have been verified and tested for correct performance.
• This product contains magnets. Magnetic fields can interfere with the normal use of certain medical devices at a close range. Users may come into
proximity of the magnets in the assembly, maintenance, and/or use of the product. Given the obvious importance of these devices, such as a pacemaker,
it is important that you consult with your medical provider in connection with the use of this equipment. Please consult the “Safety Warning Labels and
Serial Number” section in the Owner’s Manual to determine the location of the magnets on this product.
Tools Required (not included)
#2 Phillips screwdriver
4 mm hex wrench
5 mm hex wrench
11 mm wrench
(2) 13 mm wrench
52
!
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from
the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the
power cord in a secure location.
1. Unplug the power cord from the machine and wait 5 minutes.
2. Using a #2 Phillips screwdriver, remove the 6 indicated screws from the
Rear Step.
3. Remove the Rear Step.
4. Remove the Drive Belt. Turn the Drive Pulley clockwise while forcing the Drive
Belt to the outside. The Belt will come off of the Drive and Motor Pulley.
Keep fingers out of any pinch opportunities when turning the Pulleys.
Drive Pulley
Motor Pulley
53
5. Using a #2 Phillips screwdriver, remove the 2 indicated upper
screws and loosen the 2 lower indicated screws from the Rear Cover.
Lift up on the Rear Cover, releasing it from the Base Assembly and
slide it off.
6. Using a 4mm hex wrench and a 13mm wrench, remove the 6 indicated screws from the Motor Compartment Cover.
7. Slide the Motor Compartment Cover off of the machine.
8. While holding a 13 mm (1/2”) wrench on the Right Rear Roller Bolt steady, turn another 13 mm (1/2”) wrench on the Drive Pulley Bolt counter-clockwise. Remove
the Drive Pulley.
Drive Pulley Bolt
Right Rear Roller Bolt
54
9. Using a 5 mm hex wrench, remove the lower mounting bolt from the Cylinder.
Leave it attached at the top.
10. Disconnect the Cylinder from the Treadle, and lower the Treadle gently.
The Treadle will fall abruptly if not supported. Keep hands away from the
inside of the Treadles to avoid possible serious injury.
The Walking Belts can abruptly move. To avoid possible serious injury, keep
hands away from the edges of the Walking Belts.
11. Using a #2 Phillips screwdriver, remove the 5 indicated screws from the right
Side Cover. Slide the Side Cover off of the machine.
12. Remove the Belt Tensioning Screws and Brackets using a 5 mm hex wrench.
NOTE: Be sure to record how many turns it takes to remove the screws to assist
with reassembly.
55
13. Using a 11 mm wrench, remove the 4 indicated bolts holding the Treadle
Stop to the Right Treadle. There are two bolts on each side of the Treadle.
14. Remove the Treadle Stop.
15. Using two 13 mm wrenches, remove the two bolts from the Roller Bearing
Plate.
Treadle Stop
16. Remove the Front Roller by sliding it out of the belt.
Roller Bearing
Plate
17. With assistance, carefully set the machine on to the left side.
Right Rear Cover
Do not move the machine without aid. Injury to you or damage to the
machine can occur. The Treadles and Walking Belts can abruptly move.
To avoid possible serious injury, keep hands away from the inside of the
Treadles and the edges of the Walking Belts.
18. Using a #2 Phillips screwdriver, loosen the two indicated screws and remove
the Right Rear Cover.
19. Using a 5 mm hex wrench, remove the 2 indicated bolts from the Right Side
Bearing Plate.
Right Side Bearing Plate
20. Remove the Right Side Bearing Plate from the Rear Roller.
56
21. Carefully slide the Walking Belt off of the deck.
22. Installation is the reverse procedure.
23. Follow the same procedure for replacing the left Walking Belt.
24. Once the machine has been reassembled, the Walking Belts will need to be
properly tensioned.
Check the belt tension only when the machine is unplugged.
To check, pull a Walking Belt upward at its midpoint and measure the distance to
the deck. If the distance is more than an inch, the belt is loose. To tighten, turn both
of the Belt Tensioning Screws clockwise one-half a turn equally and check the tension again. Repeat this step as necessary on both Belts. Be sure not to over-tighten
the belts.
NOTE: Bolts are turned counterclockwise equally to decrease belt tension.
25. With the Walking Belts properly tensioned, the Belts may need to be adjusted to
run in the center of each Treadle.
a. Plug in the power supply.
b. Stand adjacent to the machine and run the machine at 1.5 MPH. While operating
the machine, notice where the belts run on each Treadle.
To avoid possible serious injury, do not touch the Walking Belts.
c. The Belt Tensioning Screws are on the front end of each Roller. If the Belt is
tracking too far to the right, use a 5 mm hex wrench to turn the Right Belt Tensioning
Screw clockwise on that Belt in a half turn increment.
d. Allow the Walking Belts to run for approximately 30 seconds noticing if the walking belt is adjusted.
e. Repeat as necessary until adjusted.
If the Belt tracks too far to the left, use a 5 mm hex wrench to turn the Left Belt
Tensioning Screw clockwise on that Belt in a half turn increment.
26. Final Inspection
Inspect your machine to ensure that all hardware is tight and components are
properly assembled.
Do not use until the machine has been fully assembled and inspected for
correct performance in accordance with the Owner’s Manual.
57
Replacing the Virtual Pivot on the
TC10 fitness machine
Replacement Procedure
NOTICE: This document provides instructions for the replacement of the Virtual Pivot on the Bowflex® TC10 fitness machine.
Skill Level: III
8006746.101514.A
If you need assistance, please call Bowflex Customer Service at 1-800-605-3369.
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand all Warnings
on this machine.
Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2014 Nautilus, Inc. | ® indicates trademarks registered in the United
States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
Important Safety Instructions - Before servicing or using this equipment, obey the following warnings:
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand
all Warnings on this machine.
• Read and understand the Part Replacement Procedure before working on the machine. Failure to obey the instructions and safety warnings could cause
injury to the service technician or bystanders.
• Keep bystanders and children away from the product being serviced at all times.
• Make sure that the repair is done in an appropriate work space away from foot traffic and exposure to bystanders.
• Disconnect all power and allow to sit for 5 minutes before you service this machine.
• Some components of the equipment can be heavy or awkward. Enlist the service of a second person when you do maintenance steps involving these
components. Do not try to do heavy or awkward steps on your own.
• If replacement parts are necessary, use only genuine Nautilus replacement parts and hardware. Failure to use genuine replacement parts can cause a
risk to users, keep the machine from operating correctly and will void the warranty.
• Be sure that all warning stickers and instructional placards applied to the product stay present and in good condition when doing maintenance or replacing components. If necessary request replacement warning stickers or placards from Nautilus customer service.
• Do not try to change the design or functionality of the machine being serviced as this can adversely effect user safety.
• Do not use the machine until all shrouds, instructions, warning labels and correct functionality have been verified and tested for correct performance.
• This product contains magnets. Magnetic fields can interfere with the normal use of certain medical devices at a close range. Users may come into
proximity of the magnets in the assembly, maintenance, and/or use of the product. Given the obvious importance of these devices, such as a pacemaker,
it is important that you consult with your medical provider in connection with the use of this equipment. Please consult the “Safety Warning Labels and
Serial Number” section in the Owner’s Manual to determine the location of the magnets on this product.
Tools Required (not included)
#2 Phillips Screwdriver
4mm hex wrench
5mm hex wrench
(2) 13mm wrenches
58
!
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet
and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure
location.
1. Using a #2 Phillips screwdriver, remove the 6 indicated bolts from the Rear Step.
2. Remove the Rear Step.
3. Using a #2 Phillips screwdriver, remove the 2 indicated upper screws and loosen
the 2 lower indicated screws from the Rear Cover. Lift up on the Rear Cover,
releasing it from the Base Assembly and slide it off.
59
4. Remove the Drive Belt. Turn the Drive Pulley clockwise while forcing the Drive
Belt to the outside. Belt will come off of the Drive and Motor Pulley.
Keep fingers out of any pinch opportunities when turning the Pulleys.
Drive Pulley
Motor Pulley
5. Using a couple of hex wrenches (4 mm and 5 mm), remove the 6 indicated
screws from the Motor Compartment Cover.
6. Remove the lower mounting bolt from the Cylinders. Leave the tops attached.
7. Disconnect the Cylinders from the Treadles, and lower each Treadle gently.
The Treadle will fall abruptly if not supported. Keep hands away from the
inside of the Treadles to avoid possible serious injury.
60
8. With assistance, carefully set the machine on to the left side.
Do not move the machine without aid. Injury to you or damage to the
machine can occur. The Treadles and Walking Belts can abruptly move. To
avoid possible serious injury, keep hands away from the inside of the
Treadles and the edges of the Walking Belts.
9. Using a #2 Phillips screwdriver, remove the 2 indicated screws from the Front
Cover. Remove the Front Cover from the Base Assembly.
10. Using a 13 mm (1/2”) wrench, remove the indicated bolt from the Treadle
Assembly.
11. With assistance, carefully set the machine upright.
Do not move the machine without aid. Injury to you or damage to the
machine can occur. The Treadles and Walking Belts can abruptly move. To
avoid possible serious injury, keep hands away from the inside of the
Treadles and the edges of the Walking Belts.
12. Using a 13 mm (1/2”) wrench, remove the 3 indicated bolts from both sides of
the Treadle Assembly.
61
13. Carefully lift the Treadle Assembly off of the machine.
Note: THIS STEP REQUIRES TWO PEOPLE.
Do not move the machine without aid. Injury to you or damage to the
machine can occur. The Treadles and Walking Belts can abruptly move. To
avoid possible serious injury, keep hands away from the inside of the
Treadles and the edges of the Walking Belts.
The Treadle will fall abruptly if not supported. Keep hands away from the
inside of the Treadles to avoid possible serious injury.
The Walking Belts can abruptly move. To avoid possible serious injury,
keep hands away from the edges of the Walking Belts.
14. Remove the 2 indicated bolts from the Virtual Pivot using two 13 mm (1/2”)
wrenches.
Note: When removing the Virtual Pivot, take note of the orientation. It must be
replaced in the same orientation.
62
15. Install the IGUS (“hat” shaped yellow) bushings into the pivot arms.
16. Install the metal spacers/ washers into the yellow bushings.
17. Add the yellow washers to both sides of the Center Block as the bolt is
installed. Tighten only until the nut has bottomed out on the metal spacers/ washers.
Note: Do not overtighten. Excessive tightening will cause the metal spacer to
crack.
18. Remaining assembly is the reverse procedure.
19. Final Inspection
Inspect your machine to ensure that all hardware is tight and components are
properly assembled.
Do not use until the machine has been fully assembled and inspected
for correct performance in accordance with the Owner’s Manual.
63
Replacing the Hydraulic Cylinder
(shock) on the TC10 fitness machine
Replacement Procedure
Skill Level: I
8006747.101514.A
NOTICE: This document provides instructions for the replacement of the Hydraulic Cyl;inder (shock) on the Bowflex® TC10 fitness machine.
If you need assistance, please call Bowflex Customer Service at 1-800-605-3369.
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand all Warnings
on this machine.
Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2014 Nautilus, Inc. | ® indicates trademarks registered in the United
States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
Important Safety Instructions - Before servicing or using this equipment, obey the following warnings:
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand
all Warnings on this machine.
• Read and understand the Part Replacement Procedure before working on the machine. Failure to obey the instructions and safety warnings could cause
injury to the service technician or bystanders.
• Keep bystanders and children away from the product being serviced at all times.
• Make sure that the repair is done in an appropriate work space away from foot traffic and exposure to bystanders.
• Disconnect all power and allow to sit for 5 minutes before you service this machine.
• Some components of the equipment can be heavy or awkward. Enlist the service of a second person when you do maintenance steps involving these
components. Do not try to do heavy or awkward steps on your own.
• If replacement parts are necessary, use only genuine Nautilus replacement parts and hardware. Failure to use genuine replacement parts can cause a
risk to users, keep the machine from operating correctly and void the warranty.
• Be sure that all warning stickers and instructional placards applied to the product stay present and in good condition when doing maintenance or replacing components. If necessary request replacement warning stickers or placards from Nautilus customer service.
• Do not try to change the design or functionality of the machine being serviced as this can adversely effect user safety.
• Do not use the machine until all shrouds, instructions, warning labels and correct functionality have been verified and tested for correct performance.
• This product contains magnets. Magnetic fields can interfere with the normal use of certain medical devices at a close range. Users may come into
proximity of the magnets in the assembly, maintenance, and/or use of the product. Given the obvious importance of these devices, such as a pacemaker,
it is important that you consult with your medical provider in connection with the use of this equipment. Please consult the “Safety Warning Labels and
Serial Number” section in the Owner’s Manual to determine the location of the magnets on this product.
Tools Required (not included)
5mm hex wrench
64
!
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from
the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the
power cord in a secure location.
1. Unplug the power cord from the machine and wait 5 minutes.
2. Remove the lower Cylinder bolt using a 5 mm hex wrench.
2. Disconnect the Cylinder from the Treadle, and lower the Treadle gently.
The Treadle will fall abruptly if not supported. Keep hands away from the
inside of the Treadles to avoid possible serious injury.
The Walking Belts can abruptly move. To avoid possible serious injury,
keep hands away from the edges of the Walking Belts.
4. Remove the upper Cylinder bolt using a 5 mm hex wrench.
5. Installation is the reverse of this procedure
Note: The white dot on the top of the Cylinders must point to the inside of the
machine. Be sure to attach the cylinder to the Treadle before the Upright.
6. Final Inspection
Inspect your machine to ensure that all hardware is tight and components are
properly assembled.
Do not use until the machine has been fully assembled and inspected for
correct performance in accordance with the Owner’s Manual.
65
Replacing the Lower and Upper Input/Output
(I/O) Cable on the TC10 fitness machine
Replacement Procedure
Skill Level: II
8000901.101514.B
NOTICE: This document provides instructions for the replacement of the Input/Output Cable on the Bowflex® TC10 fitness machine.
If you need assistance, please call Bowflex Customer Service at 1-800-605-3369.
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand all Warnings
on this machine.
Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2012 Nautilus, Inc. | ® indicates trademarks registered in the United
States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
Important Safety Instructions - Before servicing or using this equipment, obey the following warnings:
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand
all Warnings on this machine.
• Read and understand the Part Replacement Procedure before working on the machine. Failure to obey the instructions and safety warnings could cause
injury to the service technician or bystanders.
• Keep bystanders and children away from the product being serviced at all times.
• Make sure that the repair is done in an appropriate work space away from foot traffic and exposure to bystanders.
• Disconnect all power and allow to sit for 5 minutes before you service this machine.
• Some components of the equipment can be heavy or awkward. Enlist the service of a second person when you do maintenance steps involving these
components. Do not try to do heavy or awkward steps on your own.
• If replacement parts are necessary, use only genuine Nautilus replacement parts and hardware. Failure to use genuine replacement parts can cause a
risk to users, keep the machine from operating correctly and void the warranty.
• Be sure that all warning stickers and instructional placards applied to the product stay present and in good condition when doing maintenance or replacing components. If necessary request replacement warning stickers or placards from Nautilus customer service.
• Do not try to change the design or functionality of the machine being serviced as this can adversely effect user safety.
• Do not use the machine until all shrouds, instructions, warning labels and correct functionality have been verified and tested for correct performance.
• This product contains magnets. Magnetic fields can interfere with the normal use of certain medical devices at a close range. Users may come into
proximity of the magnets in the assembly, maintenance, and/or use of the product. Given the obvious importance of these devices, such as a pacemaker,
it is important that you consult with your medical provider in connection with the use of this equipment. Please consult the “Safety Warning Labels and
Serial Number” section in the Owner’s Manual to determine the location of the magnets on this product.
Tools Required (not included)
Short piece of string or cable
#2 Phillips screwdriver
4 mm hex wrench
5 mm hex wrench
13 mm wrench
66
!
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from
the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the
power cord in a secure location.
1. Unplug the power cord from the machine and wait 5 minutes.
2. Using a #2 Phillips screwdriver, remove the 6 indicated screws from the
Rear Step.
3. Remove the Rear Step.
4. Using a #2 Phillips screwdriver, remove the 2 indicated upper screws
and loosen the 2 lower indicated screws from the Rear Cover. Lift up on
the Rear Cover, releasing it from the Base Assembly and slide it off.
67
5. Using a 4mm hex wrench and a 13mm wrench, remove the 6 indicated screws from the Motor Compartment Cover.
6. Slide the Motor Compartment Cover off of the machine.
Motor Control
Board
!
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from
the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the
power cord in a secure location.
7. Record the location of where Input/Output (I/O) Cable connects to the Motor Control Board.
LOWER
INPUT/ OUTPUT
(I/O) CABLE
A/C POWER
WIRE PLUG
(NOT USED)
TACH
RED
BLACK
MOTOR
POWER
WIRES
MOTOR CONTROL BOARD
68
8. Unplug the Lower Input/Output (I/O) Cable from the Motor Control Board.
Lower I/O Cable
Lower I/O Cable
Cable
Channel
Tach Cable
Motor Power
Wires
9. Attach the new Lower I/O Cable to the Motor Control Board.
10. Connect the new Upper I/O Cable to the new Lower I/O Cable.
11. Using some cable or string, attach the ends of the new Upper I/O
Cable to the old Lower I/O Cable.
12. Disconnect the old Upper I/O Cable from the Console.
13. Using a 5 mm hex wrench, remove the 6 indicated bolts from the
Uprights.
14. Slightly lift the Console/Handlebar Assembly from the Right Upright
and hold. THIS STEP REQUIRES TWO PEOPLE.
Do not move the machine without aid. Injury to you or damage to
the machine can occur. The Treadles and Walking Belts can
abruptly move. To avoid possible serious injury, keep hands away
from the inside of the Treadles and the edges of the Walking
Belts.
69
15. Remove the old Upper I/O Cable from the Console Assembly noting the path to assist with replacement.
16. Gently pull the old Upper I/O Cable from the
Upright. This will pull out the old I/O Cable and
place the new I/O Cables.
Note: Be sure the cable does not crimp when being routed into the Cable Channel near the Motor
Control Board.
17. Detach the old Lower I/O Cable from the new
Upper I/O Cable.
18. Route the new Upper I/O Cable through the
Console Assembly and attach it to the Console.
Note: DO NOT CRIMP CABLE
19. Attach the Console Assembly to the Uprights.
Note: DO NOT CRIMP CABLE
20. Replace the Motor Compartment Cover, the Rear Cover, and the Rear Step.
21. Replace Power Cord and test machine for proper operation. NO CALIBRATION IS NECESSARY for this
model.
22. Final Inspection
Inspect your machine to ensure that all hardware is tight and components are properly assembled.
Do not use until the machine has been fully assembled and inspected for correct performance
in accordance with the Owner’s Manual.
70
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