Shure | MXA310 | User guide | Shure MXA310 Table Array Microphone User guide

Shure MXA310 Table Array Microphone User guide
MXA310 -- Table Array Microphone
Overview
General Description
The Microflex®Advance™ table array is a premium networked tabletop microphone for AV conferencing environ­
ments, including boardrooms, huddle rooms, and multi-purpose spaces. Revolutionary technology from the Shure
DSP suite includes Steerable Coverage™, with selectable polar patterns on 4 independent channels to capture
participant audio. The innovative new toroid polar pattern delivers 360° coverage, while rejecting sound from di­
rectly above the microphone. Control the microphone with Shure Designer software, or a browser­based web ap­
plication. The microphone integrates seamlessly with Dante™ digital networked audio and third­party preset con­
trollers, including Crestron and AMX, to deliver a high-quality AV conferencing experience that appeals equally to
integrators, consultants, and meeting participants.
Features
Configurable Coverage
• Steerable Coverage delivers precise pick-up for up to 4 independent lobes
• Shure DSP Suite provides fast-acting automatic mixing and channel equalization
• Innovative toroid polar pattern delivers 360° coverage, while rejecting sound from directly above the microphone
to reduce noise caused by HVAC systems or video projectors.
Software Control
• Shure Designer software provides comprehensive microphone and pattern control
• With Designer, you can also design coverage with online and offline devices, and route audio between Shure
devices
• If Designer isn't available, use the browser-based web application to control the microphone
Network Connectivity
• Four discrete audio channels and an additional automix channel are delivered over a single network cable
• Dante™ digital audio coexists safely on the same network as IT and control data, or can be configured to use a
dedicated network
• Control strings available for third-party preset controllers including Crestron and AMX
Professional Design
• Sleek, low-profile industrial design blends with contemporary board rooms and meeting spaces
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• Configurable multi­colored LED light ring matches the environment, displays mute settings, and confirms cover­
age settings
• Available in white, black, and aluminum finishes
System Overview
① Dante audio, power, and control
A single network cable delivers 4 discrete audio channels from each microphone onto the Dante network, where
they can be routed to any Dante-compatible devices.
② Analog audio (microphone to network)
Analog equipment, such as a wireless microphone system or a gooseneck microphone on a podium, connects to
the Dante™ audio network through a Shure Network Interface (model ANI4IN) for a completely networked confer­
encing system.
③ Far-end audio (network to loudspeakers)
Dante™­enabled loudspeakers and amplifiers connect directly to a network switch. Analog loudspeakers and am­
plifiers connect through a Shure Network Interface (model ANI4OUT), which converts Dante™ audio channels into
analog signals, delivered through 4 discrete XLR or block connector outputs.
④ Device control and Dante audio
A computer running Dante Controller and Shure Designer provides control over the following:
Control:
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A computer connected to the network controls the microphone with Shure Designer software. You can remotely
control coverage, muting, LED behavior, gain, and network settings.
Audio:
Route audio with Dante™ Controller or Shure Designer software. Dante™ Virtual Soundcard enables audio moni­
toring and recording directly on the computer.
System Planning and Gear Requirements
Setting up the Audio Network
Shure networked conferencing systems are comprised of Microflex Advance microphones and network interfaces,
which operate entirely on a Dante network. Additional hardware, including network switches, computers, loud­
speakers, and audio processors are described in the hardware component index.
Shure components shown in this diagram:
Microflex Advance Microphones
The MXA910 and MXA310 are equipped with Dante outputs, and connect directly to a network switch.
Audio Network Interfaces
The interfaces are used to connect analog devices such as loudspeakers and analog microphones to the network.
ANI4IN: Converts 4 analog signals (separate XLR and block connector models available) into Dante digital audio
signals.
ANI4OUT: Converts 4 channels of Dante audio from the network into analog signals.
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This diagram shows the entire signal path through a networked conference system. Signals from the near end and
far end are exchanged through an audio processor connected to a phone system, or through a computer connect­
ed to the internet. Analog microphones connect to the network through the Shure ANI4IN, while loudspeakers con­
nect through the Shure ANI4OUT.
This diagram shows Microflex Advance components in context, with two rooms communicating through video
codecs.
Controlling Hardware and Audio Over the Network
Audio and hardware settings are managed through a computer connected to the same network.
Shure Hardware and Audio
Each Microflex Advance component has a web application which provides mixing and configuration tools to opti­
mize sound quality.
Expanded Control for Analog Devices
Analog devices that are connected to the network through a Shure network interface (ANI4IN/ANI4OUT) benefit
from additional remote control: Volume levels, equalization, and signal routing are managed through the web appli­
cation. For example, adjusting loudspeaker volume or muting a wired microphone, which would normally be done
from the hardware, can now be controlled remotely over the network.
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Dante Signal Routing
You can manage signal routing with Dante Controller or Shure Designer software.
Hardware Component Index
Network Switch
The network switch provides central connectivity for
all networked components. Audio from any networked
Shure microphones that are connected to the switch
can be routed to any Dante-enabled device. The
switch sends and receives audio and control data,
while simultaneously powering the microphones and
audio network interfaces through PoE (Power over
Ethernet). See the network switch requirements () for
additional details.
Power over Ethernet (PoE) Requirements:
All Shure components included in these scenarios re­
quire Power over Ethernet (class 0). If not provided
through the network switch, a PoE injector is required
to power the devices.
Shure Microflex Wireless Audio Network Interface (MXWANI)
The Microflex Wireless Audio Network Interface
(MXWANI) is a digital-to-analog breakout box with a
built-in gigabit network switch. It converts digital audio
from the network into analog signals for signal pro­
cessing or amplification, and provides PoE over one
network port to power a device. For details, refer to
the Microflex Wireless user guide, available at http://
www.shure.com.
Audio Processor
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The audio processor sends and receives audio
through a VOIP server or a standard phone line. They
also provide digital signal processing, such as
acoustic echo cancellation.
Dante­en­
abled
Processors that support Dante con­
nect directly to the network switch to
receive audio from Microflex Advance
microphones.
Analog
When using an analog processor, a
converter (such as the Shure
ANI4OUT or MXWANI) is required to
deliver the analog audio from Mi­
croflex Advance microphones to the
processor.
Video Codec
Like the audio processor, the codec sends and re­
ceives audio signals alongside video signals between
the near end and the far end. Audio from the near end
must connect to the audio input on the video codec,
which is typically a stereo analog connection. The
Shure ANI4OUT Audio Network Interface converts the
audio to an analog signal for connecting to a codec.
Shure ANI4IN Audio Network Interface (Analog-to-Dante Converter)
The Shure ANI4IN Audio Network Interface converts 4
channels of analog audio into independent digital au­
dio channels on a Dante network. Adjustable gain and
+48V phantom power deliver the flexibility to support
line, auxiliary, and microphone­level devices. For net­
worked conferencing systems, the Audio Network In­
terface provides a simple way to connect previously
installed analog equipment onto the audio network,
such as wireless microphones for presenters. The
web application gives technicians and administrators
control over channel levels and settings from any
computer connected to the same network.
Shure ANI4OUT Audio Network Interface (Dante-to-Analog Converter)
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The Shure ANI4OUT Audio Network Interface con­
verts 4 channels of Dante digital audio into discrete
analog signals. Available in both XLR and block con­
nector versions, each box uses a single network cable
to receive audio and power using Power over Ethernet
(PoE). The web application gives technicians and ad­
ministrators control over channel levels and settings
from any computer connected to the same network.
Amplifiers and Loudspeakers
Audio from the far end is routed to local loudspeakers.
Dante-enabled speakers or amplifiers connect directly
to the network switch, while analog systems require
an audio network interface to receive networked au­
dio.
Computers and Control Systems
BrowserBased
Web Ap­
plication
A computer connected to the network
provides control of Shure networked
components through the web applica­
tion for each device.
Dante
Software
A computer running Dante Virtual
Soundcard, Dante Controller, and
web conferencing software is used to
send and receive audio between the
near end and far end.
Control
Systems
(AMX,
Crestron,
etc.)
If using a third-party control system,
Microflex Advance microphones send
and receive commands over Ether­
net. If an analog logic signal must be
sent over the network, the Shure
ANI4IN Audio Network Interface re­
ceives analog logic signals and con­
verts them into Ethernet control
strings.
System Use Cases
These use cases will help you understand how Shure devices fit in conference rooms, huddle rooms, and multi­
purpose spaces.
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Each diagram includes:
• Signal flow and connections
• Required devices
Power Over Ethernet and Hardware Requirements
All Shure devices included in these use cases require Power over Ethernet (PoE, class 0). Refer to the Dante
and Networking section for additional information on cable and network switch requirements.
Telephone Conference with Shure MXW Audio Network Interface
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① Array microphone to Shure MXWANI
Connect the microphone output to port 1 on the MXWANI with a network cable. Port 1 provides the necessary
Power over Ethernet (PoE).
② Computer to Shure MWXANI
Connect a computer to the ANI on port 2 or 3 with a network cable to provide control of the array microphone and
other networked components.
③ Shure ANI analog outputs to audio processor
Step 1: Route signals with Dante Controller software
Route the channels from the microphone (Dante transmitter) to the MXWANI channels (Dante receiver). This es­
tablishes the discrete channels to deliver through the analog outputs.
Step 2: Connect the MXWANI outputs to the processing device inputs
Block connector outputs on the MXWANI send balanced audio signals to the inputs on the processing device,
which provides digital signal processing (such as acoustic echo cancellation).
④ Connection to far end
Connect the audio processor to a VOIP server or telephone line to send and receive audio between the near end
and far end.
⑤ Audio from far end to amplifier
Route the far-end audio through the audio processor output to an amplifier.
⑥ Amplified audio signal to loudspeakers
Connect the loudspeakers to the amplifier to hear the audio from the far end.
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Telephone Conference with Dante-enabled Audio Processor
① Array microphone to network switch
Connect the microphone output with a network cable to any port on the switch that supplies Power over Ethernet
(PoE).
② Computer to network switch
Connect a computer to the network switch to provide control of the microphone and other networked components.
③ Network switch to Dante audio processor
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Connect the Dante audio processor to the network switch to provide:
• Digital signal processing (acoustic echo cancellation)
• Digital-to-analog conversion to deliver Dante audio over an analog (VOIP or telephone line) output.
• Analog-to-digital conversion to deliver analog audio from the far end onto the Dante network.
④ Connection to far end
Connect the output from the audio processor to a VOIP server or telephone line to deliver audio between the near
end and far end.
⑤ Audio from far end to amplifier
Route the far end audio through the audio processor output to an amplifier.
⑥ Amplified audio signal to loudspeakers
Connect the loudspeakers to the amplifier to deliver the audio from the far end.
Telephone Conference with Breakout Boxes and Audio Processor
In this scenario, two MXA310 microphones are used for a total of 8 Dante audio channels. Using two network in­
terfaces, the Dante channels are converted to analog signals for acoustic echo cancellation.
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① Microphone to network switch
Connect the array microphone output with a network cable to any port on the switch that supplies power over eth­
ernet (PoE).
② Computer to network switch
Connect a computer to the network switch to provide control of the microphone and other networked components
through the software control panel.
③ ANI4OUT (digital-to-analog conversion)
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From the network switch: Use network cables to connect each ANI4OUT to the network switch. A single
ANI4OUT receives 4 channels of Dante audio, and converts them to 4 analog signals, delivered through XLR out­
puts or block connectors. Using two of them, all 8 channels from the microphones can be connected to analog in­
puts on an audio processing device.
To a processing device: Route the ANI4OUT outputs to the processing device inputs to provide digital signal pro­
cessing (acoustic echo cancellation).
④ Connection to far end
Connect the output from the audio processor to a VOIP server or telephone line to deliver audio between the near
end and far end.
⑤ Audio from far end to amplifier
Route the far end audio through the audio processor output to an amplifier.
⑥ Amplified audio signal to loudspeakers
Connect the loudspeakers to the amplifier to deliver the audio from the far end
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Web Conferencing Software with Dante Virtual Soundcard
① Microphone to network switch
Connect the microphone output with a network cable to any port on the switch that supplies Power over Ethernet
(PoE).
② Computer to network switch
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Connect a computer to the network switch to provide control of the microphone and other networked components
through the software control panel. The computer also runs Dante Virtual Soundcard, Dante Controller, and the
web conferencing software.
• Dante Virtual Soundcard / Controller: Turn on the Dante Virtual Soundcard and use Dante Controller to route
the microphone signal to the computer.
• Web Conferencing Software:Assign the audio input and output device settings to the appropriate Dante trans­
mitter and receiver channels.
③ Network switch to ANI4OUT
Use network cables to connect each ANI4OUT to the network switch. Each interface receives 4 channels of Dante
audio, and converts them to 4 analog signals, delivered through XLR outputs or block connectors.
④ Audio from far end to amplifier
Route the far-end audio to an amplifier.
⑤ Amplified audio signal to loudspeakers
Connect the loudspeakers to the amplifier to deliver the audio from the far end.
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Video Conference
① Microphone to network switch
Connect the microphone output with a network cable to any port on the switch that supplies power over Ethernet
(PoE).
② Computer to network switch
Connect a computer to the network switch to provide control of the microphone and other networked components
through the software control panel.
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③ ANI4OUT (digital-to-analog conversion)
Each ANI4OUT receives 4 channels of Dante audio, and converts them to 4 analog signals, delivered through XLR
outputs or block connectors.
Input: Connect the ANI4OUT to the network switch with a network cable
Ouput: Connect the analog output to the audio input on the video codec
④ Video codec connection to far end
Connect the codec to the appropriate network to connect with the far end.
⑤ Audio from far end to amplifier
Route the far end audio through the video codec audio output to an amplifier.
⑥ Amplified audio signal to loudspeakers
Connect the loudspeakers to the amplifier to deliver the audio from the far end.
Hardware and Installation
Hardware
① Cable Exit
Guide the cable under the tabs and through the routing to exit from the side.
② Bottom Cable Exit
Guide the cable under the tabs and through the bottom exit for permanent table installations.
Note: Use the cable plug accessory when the cable is routed through the bottom.
③ Network Port
RJ-45 jack for network connection.
④ Network Status LED (Green)
Off = no network link
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On = network link established
Flashing = network link active
⑤ Network Speed LED (Amber)
Off = 10/100 Mbps
On = 1 Gbps
⑥ Reset Button
Use a paperclip or similar tool to push the reset button.
⑦ Mute Buttons
Four touch-sensitive buttons control the mute status for each channel.
⑧ LED Light Ring
Indicates mute status, with configurable color and behavior states.
LED Light Ring
You can adjust LED light ring settings using Shure Designer software or the device's web application.
In Designer, go to Settings > Lights .
In the web application, go to Configuration > Light Ring .
Default Settings
Microphone Status
LED Behavior / Color
Active
Green (solid)
Mute
Red (solid)
Hardware identification
Green (flashing)
Device identify: Entire light ring
Channel identify: Light ring segment
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Microphone Status
LED Behavior / Color
Firmware update in progress
Green (ring fills up, turns off, repeats)
Reset
Network reset: Red (rotates around ring)
Factory reset: Blue (rotates around ring)
Error
Red (split, alternate flashing)
Device power-up
Blue (rotates around ring)
Installing the Cable-Exit Plug
The plug covers the cable exit for permanent installations in which the cable is routed down through a table.
1.
2.
3.
4.
Remove the screw that holds in the cable-retaining tab closest to the cable exit
Remove the cable-retaining tab
Insert the plug
Replace the screw to secure the plug
Permanent Table Installation
1. Remove the 3 screws located in the center on the bottom of the microphone
2. Plug a network cable into the microphone and guide it through the center exit path. When the cable is secured,
guide it through the tube.
Note: If necessary, remove the retaining tabs to install thicker cable. Replace them after the cable is installed.
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3. Align the tube into the recessed area in the center of the microphone. Install the 3 screws (removed in step 1)
to secure the tube.
4. Slide one of the rubber washers to the base of the tube.
5. Drill a 1-inch (2.5 cm) hole through the table.
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6. Guide the cable through the hole in the table. Then, place the tube through the hole in the table and gently
press the microphone down.
7. Attach the remaining rubber washer and wing nut from underneath the table. Then, tighten the wing nut to se­
cure the microphone on the table.
Optional: use the hole in the wing nut to insert a cable tie for cable management.
Power Over Ethernet (PoE)
This device requires PoE to operate. It is compatible with both Class 0 and Class 2 PoE sources.
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Power over Ethernet is delivered in one of the following ways:
• A network switch that provides PoE
• A PoE injector device
Microphone Placement
Each microphone has 4 channels that can be aimed independently, based on the seating arrangement. Each
channel features independent polar patterns and additional channel settings. You can control these settings in
Shure Designer software or in the device's web application.
Designer software provides increased positioning flexibility over traditional conferencing microphones:
• Configurable pickup areas can be rotated and modified for the number of talkers.
• Network connectivity, device identification, and presets allow moving, adding and removing microphones with
ease.
• Independent channels and automixing make Dante signal routing simple and flexible.
• Customized presets can be saved to immediately recall different room configurations.
Seating Scenarios
Each channel can capture one or several talkers. In rooms with flexible furniture arrangements, microphones can
be moved to cover various seating arrangements as long as they are plugged into the same network.
Note: Settings are saved on each microphone, and are retained when plugged into a different network port. Pre­
sets can be recalled and deployed using Designer software, the web application, or an external control system.
Single-Microphone Applications (Multiple Channels)
With four independent channels and polar patterns, coverage can be customized to match the table shape, size,
and seating arrangement. The automatic mixing feature helps reduce extraneous noise (such as typing or paper
shuffling) from interfering with speech intelligibility on the far end.
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Toroid Pattern Applications
The toroid pattern rejects sound from directly above the microphone to reduce noise from video projectors or other
sources of unwanted sound. It is the simplest way to ensure equal coverage among all talkers, while retaining the
benefits of the rejection provided by a directional polar pattern. When this pattern is used, the audio is sent over a
single channel. Therefore, when automatic mixing is desired, configure the microphone to use multiple directional
patterns instead of the toroid pattern.
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Noise from a ceiling-mounted projector is rejected, while all talkers are covered.
For a table with a single microphone and more than 4 talkers, the toroid pattern to ensures that all voices are
heard equally.
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Coverage With Multiple Microphones
For large tables, a series of microphones captures all talkers. Place the microphones in the center of the table for
balanced pickup and accurate aiming. For the best audio quality and clarity, use enough microphones so that each
talker has their own channel.
A table with 10 people is covered by 4 microphones, with an independent channel for each person.
For a large table with 2 microphones, place the microphones to cover equally sized areas. Use the Toroid or Omni­
directional setting to cover the entire table.
Software Installation, Management, and Security
Controlling Devices with Shure Designer Software
You can control this device using Shure Designer software. Designer enables integrators and system planners to
design audio coverage for installations using MXA microphones and other Shure networked components.
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With Designer, you can:
•
•
•
•
•
•
Design audio coverage, whether online or offline
Control Shure device settings and coverage
Route audio between Shure devices
Push settings to many devices at once
Create and reuse templates across multiple locations and projects
Import floor plans
To access your device in Designer:
1.
2.
3.
4.
Download and install Designer on a computer connected to the same network as your device.
Open Designer, and check that you’re connected to the correct network in Settings.
Click Online devices. A list of online devices appears.
To identify devices, click the product icon to flash the lights on a device. Select your device in the list and click
Configure to open the device's configuration window.
Learn more and download at www.shure.com/designer (http://www.shure.com/designer).
Accessing the Web Application
The Shure Web Server Discovery application finds all Shure devices on the network that feature a web-based
GUI. Follow these steps to install the software and access the web application:
① Install the Shure Discovery application
Download and install the Shure Discovery application from www.shure.com. This automatically installs the required
Bonjour device discovery tool on the computer.
② Connect the network
Ensure the computer and the hardware are on the same network.
③ Launch the Discovery application
The app displays all Shure devices that feature a GUI.
④ Identify the hardware
Double-click on a device to open its GUI in a web browser.
⑤ Bookmark the device's web application (recommended)
Bookmark the device's DNS name to access the GUI without the Shure Discovery app.
Web Application Browser Compatibility
The web application is compatible with all HTML5-supported browsers. To ensure the best performance, disabling
hardware acceleration and unused plug-ins is recommended.
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Accessing the Web Application without the Discovery App
If the Discovery application is not installed, the web application can be accessed by typing the DNS name into an
internet browser. The DNS name is derived from model of the unit, in combination with the last three bytes (six dig­
its) of the MAC address, and ending in .local.
Format Example: If the MAC address of a unit is 00:0E:DD:AA:BB:CC, then the link is written as follows:
MXA310: http://MXA310-aabbcc.local (http://SCM820-DAN-aabbcc.local)
Using A Password
All settings are configurable by default. To protect settings with a password, open the Settings menu and select the
General tab. In this screen, passwords can be created or changed.
Once a password has been set, a Read-Only option appears on the log-in screen. In Read-Only mode, device pa­
rameters can be viewed, but not edited. Device identification remains active.
Firmware Updates
Firmware is embedded software in each component that controls functionality. Periodically, new versions of
firmware are developed to incorporate additional features and enhancements. To take advantage of design im­
provements, new versions of the firmware can be uploaded and installed using the Shure Update Utility. Software
is available for download from http://www.shure.com.
Important: When components are connected through the Shure MXW Audio Network Interface, their firmware
must be updated on one device at a time prior to updating the MXW Audio Network Interface firmware. Attempting
to update all devices at once will cause the interface to reboot after its firmware is updated, and the connection to
other networked components will be lost.
Perform the following steps to update the firmware:
CAUTION! Ensure the device has a stable network connection during the update. Do not turn off the device until
the update is complete.
1.
2.
3.
4.
5.
6.
Connect the device and computer to the same network (set to the same subnet).
Download Shure Update Utility app and install it.
Open the application.
Click Check For Updates... button to view new firmware versions available for download.
Select the desired firmware and press Downloadto download it to the Firmware Library.
From the Update Devices tab, select the new firmware and press Send Updates... to begin the firmware up­
date, which overwrites the existing firmware on the device.
Note: After updating, you may need to clear your browser's cache to display updates to the device's web applica­
tion.
Firmware Release Requirements
All devices comprise a network with multiple communications protocols that work together to ensure proper opera­
tion. The recommended best practice is that all devices are on an identical release. To view the firmware version of
each device on the network, open the component user interface, and look under Settings > About .
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The format for Shure device’s firmware is MAJOR.MINOR.PATCH. (Ex. 1.6.2 where 1 is the Major firmware level,
6 is the Minor firmware level, and 2 is the Patch firmware level.) At minimum, devices that operate on the same
subnet should have identical MAJOR and MINOR release numbers.
• Devices of different MAJOR releases are not compatible.
• Differences in the PATCH firmware release level may introduce undesired inconsistencies.
Microphone Configuration
Control Software Overview
The boundary microphone user interface provides flexible, in­depth control of the microphone to deliver exception­
al results for nearly any room. The following control options are quickly accessible through a web browser on a
desktop or mobile device:
•
•
•
•
•
•
•
Channel levels, monitoring, and mute status
Polar pattern selection
Pickup area aiming
Security and network settings
Automix settings
Light settings
External control switch configuration
Microphone Configuration
The microphone features multiple configurations to adapt to any meeting space, based on these variables:
• Table size and shape
• Number of meeting participants
• Participant seating arrangement
Selecting Pickup Patterns
1. Select Configuration > Coverage
2. Select a channel to reveal the Channel Properties
3. Use the Polar Pattern pull-down menu to make a selection
Pickup Pat­
tern
Omnidirec­
tional
Directional Characteristic
Use When
Picks up sound with equal sensitivity
from all directions
Participants are likely to move around, or when ad­
ditional sound sources are located away from the
microphone. The omnidirectional pattern performs
best in a quiet, controlled environment. Note: Omni­
directional channels are not sent to the automix
channel.
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Pickup Pat­
tern
Directional Characteristic
Use When
Picks up sound from the edges of the
microphone, while rejecting sounds
from directly above it.
Rooms have a higher level of ambient noise, or
when noise from above is a concern (a video pro­
jector, for example).
Captures sound on two opposite sides
of the microphone in a figure-8 pattern
Two talkers are facing each other, sitting on oppo­
site sides of a table. The bi­directional pattern pro­
vides better off-axis rejection than the two talkers
setting, but does not allow independent gain adjust­
ment for each talker.
Each pickup area features indepen­
dent polar pattern control. Select each
polar pattern setting based on the
number of talkers in each pickup area
and the table size or shape. Available
patterns include:
• Cardioid
• Supercardioid
• Toroid
• Omnidirectional
• Bi-directional
• Hypercardioid
Maximum noise rejection and channel separation
are desired, and when the seating configuration is
unlikely to change. This configuration is optimal for
use with automixing.
Toroid
Bi-directional
One, Two,
Three, or
Four Talkers
Aiming Pickup Areas
All pickup patterns (except omnidirectional and toroid) can be aimed directly at individual talkers to provide the
clearest possible signal with minimal room ambience. In the Configuration menu, aim the pickup lobes by selecting
and dragging the channel. The angle can also be adjusted in 15° increments from the channel properties menu on
the right side of the workspace.
Adding or Removing a Channel
To add or remove a channel, go to Configuration.
• Select Add Channel to add another channel.
• Select Remove Channel or press the Delete key on your keyboard to remove a channel.
Removing a channel also deletes any EQ or gain settings applied to that channel.
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Custom Presets
Use presets to quickly save and recall settings. Up to 10 presets can be stored on each device to match various
seating arrangements. A preset saves all device settings except for the Device Name, IP Settings, and Passwords.
Importing and exporting presets into new installations saves time and improves workflow. When a preset is select­
ed, the name displays above the preset menu. If changes are made, an asterisk appears next to the name.
Note: Use the default settings preset to revert to the factory configuration (excludes Device Name, IP Settings,
and Passwords).
Open the presets menu to reveal preset options:
save as preset:
Saves settings to the device
load preset:
Opens a configuration from the device
import from file:
Downloads a preset file from a computer onto the device. Files may be selected
through the browser or dragged into the import window.
export to file:
Saves a preset file from the device onto a computer
Templates
Use a template as a starting point when configuring coverage. Templates only adjust coverage, and do not affect
gain levels or other settings.
1. Select the template that is the closest match to the seating scenario.
2. Select OK.
3. Select Add Channel or Remove Channel to adjust coverage.
Adjusting Levels
Input gain levels on Microflex ®Advance microphones must be set for each saved coverage preset to ensure opti­
mized gain structure for all seating scenarios. Always adjust the levels before making any changes to automix set­
tings to ensure the best performance.
Each of the 4 microphone channels feature independent gain control. This feature is useful when meeting partici­
pants are seated at unequal distances from the microphone.
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When the microphone is centered on a rectangular table, use the channel gain to balance the levels and compen­
sate for the unequal distances.
1. Perform a level check for each coverage area, using a typical speech volume. Adjust the faders so the meters
are peaking at approximately -20 dBFS.
2. Adjust the equalizer settings to optimize speech intelligibility and minimize noise (such as low­frequency rum­
ble caused by HVAC systems).
3. If equalizer settings cause a significant increase or decrease in levels, make any necessary level adjustments
according to step 1.
When to Use the Channel and Automix Gain Faders
There are 2 different gain faders that serve different purposes:
Channel Gain (Pre-Gate)
To adjust, go to Channels. These faders affect a channel's gain before it reaches the automixer and therefore af­
fect the automixer's gating decision. Boosting the gain here will make the lobe more sensitive to sound sources
and more likely to gate on. Lowering gain here makes the lobe less sensitive and less likely to gate on. If you're
only using direct outputs for each channel without the automixer, you only need to use these faders.
Automix Gain (Post-Gate)
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To adjust, go to Configuration > Automix . These faders adjust a channel's gain after the lobe has gated on.
Adjusting the gain here will not affect the automixer's gating decision. Only use these faders to adjust the gain of a
talker after you are satisfied with the automixer's gating behavior.
Note: The level meters in Configuration > Automix only display pre­gate channel gain, but the faders will ad­
just post-gate channel gain.
Mute and Fader Groups
Add channels to a Mute group or Fader group to link the corresponding controls together. For example, if channels
1, 2, and 3 are added to a Mute group, muting any of those individual channels will mute all of the grouped chan­
nels.
If you’re using Shure Designer software to configure your system, please check the Designer help section
for more about this topic.
Identifying Channels
Identify a channel on the microphone by flashing the corresponding LED. This quickly verifies that level or equaliz­
er adjustments are being made to the intended channel.
1. Select Configuration > Coverage
2. Select a channel
3. Use the Identify Channel button to flash the LEDs on the microphone
Device Identification
To identify the microphone by flashing the light ring, select the Identify button in the device options section.
LED Light Ring
Light ring properties are configurable to match room or enterprise-wide behavior conventions and aesthetics.
Brightness
Adjusts the intensity level of the LED light ring
Lighting Style
Segments are divided to show individual channels.
Ring is a continuous LED
Display Automix Gating
Indicates a channel is off (audio signal has dropped below the gate threshold).
When enabled, the lighting style automatically switches to segment mode.
Off: LED light ring turns off when a channel gates off
Follow mute color:LED light ring switches to assigned mute color when a channel
gates off
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Unmute Behavior
LED activity when the microphone is active
Unmute Color
LED color when the microphone is active
Mute Behavior
LED activity when the microphone is muted
Mute Color
LED color when the microphone is muted
Parametric Equalizer (PEQ)
Maximize audio quality by adjusting the frequency response with the parametric equalizer.
Common equalizer applications:
•
•
•
•
Improve speech intelligibility
Reduce noise from HVAC systems or video projectors
Reduce room irregularities
Adjust frequency response for reinforcement systems
To turn off all EQ filters, select Bypass all EQ.
If you’re using Shure Designer software to configure your system, please check the Designer help section
for more about this topic.
Setting Filter Parameters
Adjust filter settings by manipulating the icons in the frequency response graph, or by entering numeric values.
Disable a filter using the check-box next to the filter.
Filter Type
Only the first and last band have selectable filter types.
Parametric: Attenuates or boosts the signal within a customizable frequency range
Low Cut: Rolls off the audio signal below the selected frequency
Low Shelf: Attenuates or boosts the audio signal below the selected frequency
High Cut: Rolls off the audio signal above the selected frequency
High Shelf: Attenuates or boosts the audio signal above the selected frequency
Frequency
Select the center frequency of the filter to cut/boost
Gain
Adjusts the level for a specific filter (+/- 30 dB)
Q
Adjusts the range of frequencies affected by the filter. As this value increases, the bandwidth becomes thinner.
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Width
Adjusts the range of frequencies affected by the filter. The value is represented in octaves.
Note: The Q and width parameters affect the equalization curve in the same way. The only difference is the way
the values are represented.
Copy, Paste, Import, and Export Equalizer Channel Settings
These features make it simple to use effective equalizer settings from a previous installation, or simply accelerate
configuration time.
Copy and Paste
Use to quickly apply the same PEQ setting across multiple channels.
1. Select the channel from the pull-down menu in the PEQ screen.
2. Select Copy
3. In the pull-down menu, select the channel to apply the PEQ setting and select Paste.
Import and Export
Use to save and load PEQ settings from a file on a computer. This is useful for creating a library of reusable con­
figuration files on computers used for system installation.
Export
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Choose a channel to save the PEQ setting, and select Export to file.
Import
Choose a channel to load the PEQ setting, and select Import from file.
When to Use the Channel and Automix Equalizers
Apply Automix EQ to make system-wide changes, such as a treble boost to improve speech clarity. Use Channel
EQ to make adjustments to a specific channel. For example, to reduce unwanted noise picked up by only one
channel.
Equalizer Applications
Conferencing room acoustics vary based on room size, shape, and construction materials. Use the guidelines in
following table.
EQ Application
Suggested Settings
Treble boost for improved speech intelligibility
Add a high shelf filter to boost frequencies greater
than 1 kHz by 3-6 dB
HVAC noise reduction
Add a low cut filter to attenuate frequencies below 200
Hz
Reduce flutter echoes and sibilance
Identify the specific frequency range that "excites" the
room:
1. Set a narrow Q value.
2. Increase the gain to between +10 and +15 dB, and
then experiment with frequencies between 1 kHz
and 6 kHz to pinpoint the range of flutter echoes or
sibilance.
3. Reduce the gain at the identified frequency (start
between -3 and -6 dB) to minimize the unwanted
room sound.
Reduce hollow, resonant room sound
Identify the specific frequency range that "excites" the
room:
1. Set a narrow Q value.
2. Increase the gain to between +10 and +15 dB, and
then experiment with frequencies between 300 Hz
and 900 Hz to pinpoint the resonant frequency.
3. Reduce the gain at the identified frequency (start
between -3 and -6 dB) to minimize the unwanted
room sound.
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Automix Channel
This channel automatically mixes the audio from all channels to deliver a convenient, single output. The automix
channel must be routed in Dante Controller to the desired output.
Note: Automix is disabled when using the toroid polar pattern. Inversely, the toroid pattern cannot be selected
when automix is enabled.
To enable automixing and modify settings:
1. Select Configuration
2. Open the AUTOMIX tab
3. Check the Enable box
To modify settings from the channels screen:
1. Select Channels
2. In the AUTOMIX channel, select the AUTOMIX button
Automix Settings
Leave Last Mic On
Keeps the most recently used microphone channel active. The purpose of this fea­
ture is to keep natural room sound in the signal so that meeting participants on the
far end know the audio signal has not been interrupted.
Gating Sensitivity
Changes the threshold of the level at which the gate is opened
Off Attenuation
Sets the level of signal reduction when a channel is not active
Hold Time
Sets the duration for which the channel remains open after the level drops below
the gate threshold
Maximum Open Chan­
nels
Sets the maximum number of simultaneously active channels
Priority
When selected, this channel gate activates regardless of the number of maximum
open channels.
Automix Gain Meter
When enabled, changes gain meters to display automix gating in real time. Chan­
nels that gate open will display more gain than channels that are closed (attenuat­
ed) in the mix.
Automix Modes
Classic
Classic mode emulates the Shure SCM820 automixer (in its default settings). It is renowned for fast­acting, seam­
less channel gating and consistent perceived ambient sound levels. Off-attenuation in this mode is fixed at -12 dB
per channel, regardless of the number of open channels.
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Smooth
In Smooth mode, Off­attenuation settings for each channel are scaled, depending on the number of open chan­
nels. The scaled gain structure helps to reduce noise when there is a high channel count. When fewer channels
are used, the lower off-attenuation provides transparent gating.
Number of channels enabled
Off-attenuation (dB)
2
-3.0
3
-4.8
4
-6
Custom
Custom mode provides control over all automixing parameters. This mode is useful when adjustments must be
made to one of the preset modes to fit a particular application. If parameters are changed in smooth or classic
mode, custom mode automatically activates.
Manual
Manual mode sums all active tracks and sends the summed signal over a single Dante output. This provides the
option to route the signal for reinforcement or recording, without enabling automixing. The settings from the faders
in the standard monitoring view apply to the summed output.
Reset
The reset button is located inside a small hole in the lower half of the microphone. Use a paperclip or other small
tool to press the button.
There are 2 reset functions:
Network reset (press button for 4-8 seconds)
Resets all Shure control and audio network IP settings to factory defaults.
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Full factory reset (press button for longer than 8 seconds)
Restores all network and web application settings to the factory defaults.
Software Reset Options
To simply revert settings without a complete hardware reset, use one of the following options:
Reboot Device ( Settings > Factory Reset ): Power­cycles the device as if it were unplugged from the net­
work. All settings are retained when the device is rebooted.
Default Settings ( Presets > Load Preset > Default Settings ): Reverts audio settings back to the factory
configuration (excluding Device Name, IP Settings, and Passwords).
If you’re using Shure Designer software to configure your system, please check the Designer help section for
more about this topic.
Low-cut Filter
The low-cut filter rolls off low frequencies to reduce unwanted noise from sources such as table vibrations, HVAC
systems, and other environmental noise.
To enable, open the web application and select the low-cut filter button in the device options section.
Mute Buttons
The microphone has 4 touch-sensitive mute buttons around the edge of the microphone. Pressing any button
mutes the entire device. You can mute channels individually using Shure Designer software or the web application.
If the Light Ring is set to display Segments, the individual channel mutes are visible on the device. If it is set to
Ring, the Light Ring only displays the device mute status.
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To adjust button properties in Designer, go to Settings > Logic control .
To adjust button properties in the web application, go to Configuration > Button Control .
Mute Control Function
• Local: mutes/unmutes audio from the microphone
• Logic out: sends a command string to a control system to mute the audio farther down the signal path
• Disabled: button is inactive
Mute Control Mode
• Toggle on/off: Press the button to switch between mute and active states
• Push to talk: Hold the button to activate the microphone when speaking
• Push to mute: Hold the button to mute the microphone
Default Toggle State
Determines whether the microphone is muted or active when powered on
Encryption
Audio is encrypted with the Advanced Encryption Standard (AES­256), as specified by the US Government Nation­
al Institute of Standards and Technology (NIST) publication FIPS­197. Shure devices that support encryption re­
quire a passphrase to make a connection. Encryption is not supported with third-party devices.
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To activate encryption:
1. Open the Settings menu and select the General tab.
2. Select Enable Encryption.
3. Enter a passphrase. All devices must use the same passphrase to establish an encrypted connection.
Important: For encryption to work, all Shure devices on your network must use encryption.
If you’re using Shure Designer software to configure your system, please check the Designer help section
for more about this topic.
Using a Third-Party Control System
The microphone can send an external logic control signal to any networked devices that receive logic signals
through an Ethernet connection. This allows the microphone mute switch to mute a DSP audio signal, instead of
(or in addition to) muting the microphone at the source. The microphone also receives logic commands over the
network. Many parameters controlled through the web application can be controlled through a third party control
system, using the appropriate command string.
Common applications:
•
•
•
•
Mute
LED color and behavior
Loading presets
Adjusting levels
A complete list of command strings is available in the device help or from www.shure.com.
To send a logic signal out when the mute button is pressed:
1. In the web application, select Configuration > Button Control.
2. Under the Button Properties menu, change the Mute Control Function setting to Logic out.
MXA310 MicroflexAdvance Command Strings
The device is connected via Ethernet to a control system, such as AMX, Crestron or Extron.
Connection: Ethernet (TCP/IP; select “Client” in the AMX/Crestron program)
Port: 2202
Conventions
The device has 4 types of strings:
GET
Finds the status of a parameter. After the AMX/Crestron sends a GET command,
the MXA310 responds with a REPORT string
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SET
Changes the status of a parameter. After the AMX/Crestron sends a SET com­
mand, the MXA310 will respond with a REPORT string to indicate the new value of
the parameter.
REP
When the MXA310 receives a GET or SET command, it will reply with a REPORT
command to indicate the status of the parameter. REPORT is also sent by the
MXA310 when a parameter is changed on the MXA310 or through the GUI.
SAMPLE
Used for metering audio levels.
All messages sent and received are ASCII. Note that the level indicators and gain indicators are also in ASCII
Most parameters will send a REPORT command when they change. Thus, it is not necessary to constantly query
parameters. The MXA310 will send a REPORT command when any of these parameters change.
The character
“x”
in all of the following strings represents the channel of the MXA310 and can be ASCII numbers 0 through 5 as in
the following table.
0
All channels
1 through 4
Individual channels
5
Automix output
Command Strings (Common)
Get All
Command String:
< GET x ALL >
Where x is ASCII channel number: 0
through 5. Use this command on
first power on to update the status of
all parameters.
MXA310 Response:
< REP ... >
The MXA310 responds with individ­
ual Report strings for all parameters.
Get Model Number
Command String:
< GET MODEL >
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MXA310 Response:
< REP MODEL {yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy} >
Where
yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
is 32 characters of the model num­
ber. The MXA310 always responds
with a 32 character model number.
Get Serial Number
Command String:
< GET SERIAL_NUM >
MXA310 Response:
< REP SERIAL_NUM {yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy} >
Where
yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
is 32 characters of the serial num­
ber. The MXA310 always responds
with a 32 character serial number.
Get Firmware Version
Command String:
< GET FW_VER >
MXA310 Response:
< REP FW_VER {yyyyyyyyyyyyyyyyyy} >
Where yyyyyyyyyyyyyyyyyy is 18
characters. The MXA310 always re­
sponds with 18 characters.
Get Audio IP Address
Command String:
< GET IP_ADDR_NET_AUDIO_PRIMARY >
MXA310 Response:
< REP IP_ADDR_NET_AUDIO_PRIMARY {yyyyyyyyyyyyyyy} >
Where yyyyyyyyyyyyyyy is a 15 digit
IP address.
Get Audio Subnet Address
Command String:
< GET IP_SUBNET_NET_AUDIO_PRIMARY >
MXA310 Response:
< REP IP_SUBNET_NET_AUDIO_PRIMARY {yyyyyyyyyyyyyyy} >
Where yyyyyyyyyyyyyyy is a 15 digit
subnet address.
Get Audio Gateway Address
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Command String:
< GET IP_GATEWAY_NET_AUDIO_PRIMARY >
MXA310 Response:
< REP IP_GATEWAY_NET_AUDIO_PRIMARY {yyyyyyyyyyyyyyy} >
Where yyyyyyyyyyyyyyy is a 15 digit
gateway address.
Get Channel Name
Command String:
< GET x CHAN_NAME >
Where x is ASCII channel number: 0
through 5.
MXA310 Response:
< REP x CHAN_NAME {yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy} >
Where
yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
is 31 characters of the channel
name. The MXA310 always re­
sponds with a 31 character name.
Get Device ID
Command String:
< GET DEVICE_ID >
The Device ID command does not
contain the x channel character, as
it is for the entire device.
MXA310 Response:
< REP DEVICE_ID {yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy} >
Where
yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
is 31 characters of the device ID.
The microphone always responds
with a 31 character device ID.
Get Audio Gain
Command String:
< GET x AUDIO_GAIN_HI_RES >
Where x is ASCII channel number: 1
through 5. Channel number 0 (all
channels) is not valid for this com­
mand.
MXA310 Response:
< REP x AUDIO_GAIN_HI_RES yyyy >
Where yyyy takes on the ASCII val­
ues of 0000 to 1400. yyyy is in steps
of one-tenth of a dB.
Set Audio Gain
Command String:
< SET x AUDIO_GAIN_HI_RES yyyy >
Where yyyy takes on the ASCII val­
ues of 0000 to 1400. yyyy is in steps
of one-tenth of a dB.
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MXA310 Response:
< REP x AUDIO_GAIN_HI_RES yyyy >
Where yyyy takes on the ASCII val­
ues of 0000 to 1400.
Increase Audio Gain by n dB
Command String:
< SET x AUDIO_GAIN_HI_RES INC nn >
Where nn is the amount in one-tenth
of a dB to increase the gain. nn can
be single digit ( n ), double digit
( nn ), triple digit ( nnn ).
MXA310 Response:
< REP x AUDIO_GAIN_HI_RES yyyy >
Where yyyy takes on the ASCII val­
ues of 0000 to 1400.
Decrease Audio Gain by n dB
Command String:
< SET x AUDIO_GAIN_HI_RES DEC nn >
Where nn is the amount in one-tenth
of a dB to decrease the gain. nn can
be single digit ( n ), double digit
( nn ), triple digit ( nnn ).
MXA310 Response:
< REP x AUDIO_GAIN_HI_RES yyyy >
Where yyyy takes on the ASCII val­
ues of 0000 to 1400.
Get Post-Gate Audio Gain (firmware > v3.0)
Command String:
< GET x AUDIO_GAIN_POSTGATE >
Where x is ASCII channel number: 1
through 4. Channel number 0 (all
channels) is not valid for this com­
mand.
MXA310 Response:
< REP x AUDIO_GAIN_POSTGATE yyyy >
Where yyyy takes on the ASCII val­
ues of 0000 to 1400. yyyy is in steps
of one-tenth of a dB.
Set Post-Gate Audio Gain (firmware > v3.0)
Command String:
< SET x AUDIO_GAIN_POSTGATE yyyy >
Where x is ASCII channel number: 1
through 4. Where yyyy takes on the
ASCII values of 0000 to 1400. yyyy
is in steps of one-tenth of a dB.
MXA310 Response:
< REP x AUDIO_GAIN_POSTGATE yyyy >
Where yyyy takes on the ASCII val­
ues of 0000 to 1400.
Get Channel Audio Mute
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Command String:
< GET x AUDIO_MUTE >
Where x is ASCII channel number: 0
through 5. See table on page 1.
Channel Audio Mute is pre-meter.
MXA310 Response:
< REP x AUDIO_MUTE ON >
The MXA310 will respond with one
of these strings.
< REP x AUDIO_MUTE OFF >
Mute Channel Audio
Command String:
< SET x AUDIO_MUTE ON >
MXA310 Response:
< REP x AUDIO_MUTE ON >
Unmute Channel Audio
Command String:
< SET x AUDIO_MUTE OFF >
MXA310 Response:
< REP x AUDIO_MUTE OFF >
Toggle Channel Audio Mute
Command String:
< SET x AUDIO_MUTE TOGGLE >
MXA310 Response:
< REP x AUDIO_MUTE ON >
The MXA310 will respond with one
of these strings.
< REP x AUDIO_MUTE OFF >
Get Device Audio Mute
Command String:
< GET DEVICE_AUDIO_MUTE >
Device Audio Mute is equivalent to
the physical mute button on the mic.
Device Audio Mute is post-meter.
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MXA310 Response:
< REP DEVICE_AUDIO_MUTE ON >
The MXA310 will respond with one
of these strings.
< REP DEVICE_AUDIO_MUTE OFF >
Mute Device Audio
Command String:
< SET DEVICE_AUDIO_MUTE ON >
MXA310 Response:
< REP DEVICE_AUDIO_MUTE ON >
Unmute Device Audio
Command String:
< SET DEVICE_AUDIO_MUTE OFF >
MXA310 Response:
< REP DEVICE_AUDIO_MUTE OFF >
Toggle Device Audio Mute
Command String:
< SET DEVICE_AUDIO_MUTE TOGGLE >
MXA310 Response:
< REP DEVICE_AUDIO_MUTE ON >
The MXA310 will respond with one
of these strings.
< REP DEVICE_AUDIO_MUTE OFF >
Get Output Clip Status
Command String:
< GET x AUDIO_OUT_CLIP_INDICATOR >
Where x is ASCII channel number: 1
through 5. See table on page 1. It is
not necessary to continually send
this command. The microphone will
send a REPORT message whenev­
er the status changes.
MXA310 Response:
< REP x AUDIO_OUT_CLIP_INDICATOR ON >
The MXA310 will respond with one
of these strings.
< REP x AUDIO_OUT_CLIP_INDICATOR OFF >
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Flash Lights on Microphone
Command String:
< SET FLASH ON >
< SET FLASH OFF >
MXA310 Response:
< REP FLASH ON >
Send one of these commands to the
MXA310. The flash automatically
turns off after 30 seconds.
The MXA310 will respond with one
of these strings.
< REP FLASH OFF >
Turn Metering On
Command String:
< SET METER_RATE sssss >
Where sssss is the metering speed
in milliseconds. Setting sssss=0
turns metering off. Minimum setting
is 100 milliseconds. Metering is off
by default.
MXA310 Response:
< REP METER_RATE sssss >
Where aaa, bbb, etc is the value of
the audio level received and is
000-060.
< SAMPLE aaa bbb ccc ddd eee >
aaa= output 1
bbb= output 2
ccc= output 3
ddd= output 4
eee= output 5
Stop Metering
Command String:
< SET METER_RATE 0 >
A value of 00000 is also acceptable.
MXA310 Response:
< REP METER_RATE 00000 >
Get Automixer Gain Metering Rate (firmware > v3.0)
Command String:
< GET METER_RATE_MXR_GAIN >
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MXA310 Response:
< REP METER_RATE_MXR_GAIN sssss >
< SAMPLE aaa bbb ccc ddd >
Where sssss is the metering rate in
milliseconds. Setting sssss= 0 turns
metering off.
Set Automixer Gain Metering Rate (firmware > v3.0)
Command String:
< SET METER_RATE_MXR_GAIN sssss >
Where sssssis a value from 0 to
99999 in milliseconds.
• 0 = Off
• 100 = Minimum value
• 99999 = Maximum value
MXA310 Response:
< SAMPLE aaa bbb ccc ddd >
Where aaa, bbb, etc is the value of
the audio level received and is
000-060.
aaa= output 1
bbb= output 2
ccc= output 3
ddd= output 4
Get Audio Peak Level
Command String:
< GET x AUDIO_IN_PEAK_LVL >
MXA310 Response:
< REP x AUDIO_IN_PEAK_LVL nnn >
Where nnn is the audio level and is
000-060.
Get Audio RMS Level
Command String:
< GET x AUDIO_IN_RMS_LVL >
MXA310 Response:
< REP x AUDIO_IN_RMS_LVL nnn >
Where nnn is the audio level and is
000-060.
Get Preset
Command String:
< GET PRESET >
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MXA310 Response:
< REP PRESET nn >
Where nn is the preset number
01-10.
Set Preset
Command String:
< SET PRESET nn >
Where nn is the preset number
1-10. (Leading zero is optional when
using the SET command).
MXA310 Response:
< REP PRESET nn >
Where nn is the preset number
01-10.
Get Preset Name
Command String:
< GET PRESET1 >
Send one of these commands to the
MXA310.
< GET PRESET2 >
< GET PRESET3>
etc
MXA310 Response:
< REP PRESET1 {yyyyyyyyyyyyyyyyyyyyyyyyy} >
< REP PRESET2 {yyyyyyyyyyyyyyyyyyyyyyyyy} >
Whereyyyyyyyyyyyyyyyyyyyyyyyyy
is 25 characters of the preset name.
The MXA310 always responds with
a 25 character preset name
< REP PRESET3 {yyyyyyyyyyyyyyyyyyyyyyyyy} >
etc
Get Gate Out Status
Command String:
< GET x AUTOMIX_GATE_OUT_EXT_SIG >
Where x is ASCII channel number: 0
through 4. It is not necessary to con­
tinually send this command. The
MXA310 will send a REPORT mes­
sage whenever the status changes.
MXA310 Response:
< REP x AUTOMIX_GATE_OUT_EXT_SIG ON >
The MXA310 will respond with one
of these strings.
< REP x AUTOMIX_GATE_OUT_EXT_SIG OFF >
External Switch Out
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Command String:
< GET EXT_SWITCH_OUT_STATE >
It is not necessary to continually
send this command. The MXA310
will send a REPORT message
whenever the status changes.
MXA310 Response: < REP EXT_SWITCH_OUT_STATE ON >
< REP EXT_SWITCH_OUT_STATE OFF >
The MXA310 will respond with one
of these strings.
Mute Button Status
Command String:
< GET MUTE_BUTTON_STATUS >
It is not necessary to continually
send this command. The MXA310
will send a REPORT message
whenever the status changes.
MXA310 Response:
< REP MUTE_BUTTON_STATUS ON >
The MXA310 will respond with one
of these strings.
< REP MUTE_BUTTON_STATUS OFF >
Mute Button LED State
Command String:
< GET MUTE_BUTTON_LED_STATE >
MXA310 Response:
< REP MUTE_BUTTON_LED_STATE ON >
The MXA310 will respond with one
of these strings.
< REP MUTE_BUTTON_LED_STATE OFF >
Get Ring LED State (Use when GUI Lighting Style is set to RING)
Command String:
< GET DEV_LED_IN_STATE >
This command is only available
when both “Mute Control Function”
is set to “Logic Out” or "Disabled"
AND Light Ring “Lighting Style” is
set to “Ring” in the GUI.
MXA310 Response:
< REP DEV_LED_IN_STATE ON >
The MXA310 will respond with one
of these strings.
< REP DEV_LED_IN_STATE OFF >
Set Ring LED State (Use when GUI Lighting Style is set to RING)
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Command String:
< SET DEV_LED_IN_STATE ON >
< SET DEV_LED_IN_STATE OFF >
Send one of these commands to the
MXA310. This command is only
available when both “Mute Control
Function” is set to “Logic Out” or
"Disabled" AND Light Ring “Lighting
Style” is set to “Ring” in the GUI.
MXA310 Response:
< REP DEV_LED_IN_STATE ON >
The MXA310 will respond with one
of these strings.
< REP DEV_LED_IN_STATE OFF >
Get Segments LED State (Use when GUI Lighting Style is set to SEGMENTS)
Command String:
< GET x CHAN_LED_IN_STATE >
This command is only available
when both “Mute Control Function”
is set to “Logic Out” or "Disabled"
AND Light Ring “Lighting Style” is
set to “Segments” in the GUI.
MXA310 Response:
< REP x CHAN_LED_IN_STATE ON >
The MXA310 will respond with one
of these strings.
< REP x CHAN_LED_IN_STATE OFF >
Set Segments LED State (Use when GUI Lighting Style is set to SEGMENTS)
Command String:
< SET x CHAN_LED_IN_STATE ON >
< SET x CHAN_LED_IN_STATE OFF >
MXA310 Response:
< REP x CHAN_LED_IN_STATE ON >
Where x is ASCII channel number: 1
through 4. Send one of these com­
mands to the MXA310. This com­
mand is only available when both
“Mute Control Function” is set to
“Logic Out” or "Disabled" AND Light
Ring “Lighting Style” is set to “Seg­
ments” in the GUI.
The MXA310 will respond with one
of these strings.
< REP x CHAN_LED_IN_STATE OFF >
Get LED Brightness
Command String:
< GET LED_BRIGHTNESS >
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MXA310 Response:
< REP LED_BRIGHTNESS n >
Where n can take on the following
values:
0 = LED disabled
1 = LED dim
2 = LED default
Firmware > v3.0:
0 = LED disabled
1 = 20%
2 = 40%
3 = 60%
4 = 80%
5 = 100%
Set LED Brightness
Command String:
< SET LED_BRIGHTNESS n >
Where n can take on the following
values:
0 = LED disabled
1 = LED dim
2 = LED default
Firmware > v3.0:
0 = LED disabled
1 = 20%
2 = 40%
3 = 60%
4 = 80%
5 = 100%
MXA310 Response:
< REP LED_BRIGHTNESS n >
Get LED Mute Color
Command String:
< GET LED_COLOR_MUTED >
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MXA310 Response:
< REP LED_COLOR_MUTED nnnn >
Where nnnn can be RED, GREEN,
BLUE, PINK, PURPLE, YELLOW,
ORANGE, or WHITE.
Firmware > v3.0: Where nnnn can
be RED, GREEN, BLUE, PINK,
PURPLE, YELLOW, ORANGE,
WHITE, GOLD, YELLOWGREEN,
TURQUOISE, POWDERBLUE,
CYAN, SKYBLUE, LIGHTPURPLE,
VIOLET, or ORCHID.
Set LED Mute Color
Command String:
< SET LED_COLOR_MUTED nnnn >
Where nnnn can be RED, GREEN,
BLUE, PINK, PURPLE, YELLOW,
ORANGE, or WHITE.
Firmware > v3.0: Where nnnn can
be RED, GREEN, BLUE, PINK,
PURPLE, YELLOW, ORANGE,
WHITE, GOLD, YELLOWGREEN,
TURQUOISE, POWDERBLUE,
CYAN, SKYBLUE, LIGHTPURPLE,
VIOLET, or ORCHID.
MXA310 Response:
< REP LED_COLOR_MUTED nnnn >
Get LED Unmute Color
Command String:
< GET LED_COLOR_UNMUTED >
MXA310 Response:
< REP LED_COLOR_UNMUTED nnnn >
Where nnnn can be RED, GREEN,
BLUE, PINK, PURPLE, YELLOW,
ORANGE, or WHITE.
Firmware > v3.0: Where nnnn can
be RED, GREEN, BLUE, PINK,
PURPLE, YELLOW, ORANGE,
WHITE, GOLD, YELLOWGREEN,
TURQUOISE, POWDERBLUE,
CYAN, SKYBLUE, LIGHTPURPLE,
VIOLET, or ORCHID.
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Set LED Unmute Color
Command String:
< SET LED_COLOR_UNMUTED nnnn >
Where nnnn can be RED, GREEN,
BLUE, PINK, PURPLE, YELLOW,
ORANGE, or WHITE.
Firmware > v3.0: Where nnnn can
be RED, GREEN, BLUE, PINK,
PURPLE, YELLOW, ORANGE,
WHITE, GOLD, YELLOWGREEN,
TURQUOISE, POWDERBLUE,
CYAN, SKYBLUE, LIGHTPURPLE,
VIOLET, or ORCHID.
MXA310 Response:
< REP LED_COLOR_UNMUTED nnnn >
Get LED Mute Flashing
Command String:
< GET LED_STATE_MUTED >
MXA310 Response:
< REP LED_STATE_MUTED nnn >
Where nnn can be ON, OFF, or
FLASHING.
Set LED Mute Flashing
Command String:
< SET LED_STATE_MUTED nnn >
Where nnn can be ON, OFF, or
FLASHING.
MXA310 Response:
< REP LED_STATE_MUTED nnn >
Get LED Unmute Flashing
Command String:
< GET LED_STATE_UNMUTED >
MXA310 Response:
< REP LED_STATE_UNMUTED nnn >
Where nnn can be ON, OFF, or
FLASHING.
Set LED Unmute Flashing
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Command String:
< SET LED_STATE_UNMUTED nnn >
Where nnn can be ON, OFF, or
FLASHING.
MXA310 Response:
< REP LED_STATE_UNMUTED nnn >
Reboot MXA310 (firmware > v2.0)
Command String:
< SET REBOOT >
MXA310 Response:
The MXA310 does not send a re­
sponse for this command
Get Error Events (firmware > v2.0)
Command String:
< GET LAST_ERROR_EVENT >
MXA310 Response:
< REP LAST_ERROR_EVENT {yyyyy} >
Where yyyy can be up to 128 char­
acters.
Get Low Cut Filter (firmware > v2.0)
Command String:
< GET LOW_CUT_FILTER >
MXA310 Response:
< REP LOW_CUT_FILTER ON >
The MXA310 will respond with one
of these strings.
< REP LOW_CUT_FILTER OFF >
Set Low Cut Filter (firmware > v2.0)
Command String:
< SET LOW_CUT_FILTER ON >
Send on of these commands to the
MXA310
< SET LOW_CUT_FILTER OFF >
< SET LOW_CUT_FILTER TOGGLE >
MXA310 Response:
< REP LOW_CUT_FILTER ON >
The MXA310 will respond with one
of these strings.
< REP LOW_CUT_FILTER OFF >
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Get PEQ Filter Enable (firmware > v3.0)
Command String:
< GET xx PEQ yy >
Where xx is the PEQ block 01-04 on
mic channel. 5 is the PEQ on the
automix out channel. Where yy is
the PEQ filter 01­04 within the se­
lected block. 00 can be used for all
blocks or all filters.
MXA310 Response:
< REP xx PEQ yy ON >
< REP xx PEQ yy OFF >
Set PEQ Filter Enable (firmware > v3.0)
Command String:
< SET xx PEQ yy ON >
Send one of these commands to the
MXA915.
< SET xx PEQ yy OFF >
MXA310 Response:
< REP xx PEQ yy ON >
< REP xx PEQ yy OFF >
Where xx is the PEQ block 01-04. 5
is the PEQ on the automix out chan­
nel. Where yy is the PEQ filter 01-04
within the selected block. 00 can be
used for all blocks or all filters.
Get Bypass All EQ (firmware > v3.0)
Command String:
< GET BYPASS_ALL_EQ >
MXA310 Response:
< REP BYPASS_ALL_EQ sts >
Where sts can be:
• ON
• OFF
Set Bypass All EQ (firmware > v3.0)
Command String:
< SET BYPASS_ALL_EQ sts >
Where sts can be:
• ON
• OFF
• TOGGLE
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MXA310 Response:
< REP BYPASS_ALL_EQ sts >
Where sts can be:
• ON
• OFF
Get Polar Pattern (firmware > v2.0)
Command String:
< GET x POLAR_PATTERN >
MXA310 Response:
< REP x POLAR_PATTERN TOROID >
The MXA310 will respond with one
of these strings.
< REP x POLAR_PATTERN OMNI >
< REP x POLAR_PATTERN CARDIOID >
< REP x POLAR_PATTERN SUPER >
< REP x POLAR_PATTERN HYPER >
< REP x POLAR_PATTERN BIDIRECTION >
Set Polar Pattern (firmware > v2.0)
Command String:
< SET x POLAR_PATTERN TOROID >
Send one of these strings to the
MXA310.
< SET x POLAR_PATTERN OMNI >
< SET x POLAR_PATTERN CARDIOID >
< SET x POLAR_PATTERN SUPER >
< SET x POLAR_PATTERN HYPER >
< SET x POLAR_PATTERN BIDIRECTION >
MXA310 Response:
< REP x POLAR_PATTERN TOROID >
The MXA310 will respond with one
of these strings.
< REP x POLAR_PATTERN OMNI >
< REP x POLAR_PATTERN CARDIOID >
< REP x POLAR_PATTERN SUPER >
< REP x POLAR_PATTERN HYPER >
< REP x POLAR_PATTERN BIDIRECTION >
Get Lobe Angle (firmware > v2.0)
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Command String:
< GET x LOBE_ANGLE >
MXA310 Response:
< REP x LOBE_ANGLE nnn >
Where nnn is 015, 030, 045, 060,
075, 090, 105, 120, 135, 150, 165,
180, 195, 210, 225, 240, 255, 270,
285, 300, 315, 330, or 345.
Increment/Decrement Lobe Angle (firmware > v2.0)
Command String:
< SET x LOBE_ANGLE INC nn >
< SET x LOBE_ANGLE DEC nnn >
MXA310 Response:
< REP x LOBE_ANGLE nnn >
Send one of these strings to the
MXA310. Where nn is 15, 30, 45,
60, etc.
Where nnn is 015, 030, 045, 060,
075, 090, 105, 120, 135, 150, 165,
180, 195, 210, 225, 240, 255, 270,
285, 300, 315, 330, or 345.
Set Lobe Angle (firmware > v2.0)
Command String:
< SET x LOBE_ANGLE nn >
MXA310 Response:
< REP x LOBE_ANGLE nnn >
Where nnn is 015, 030, 045, 060,
075, 090, 105, 120, 135, 150, 165,
180, 195, 210, 225, 240, 255, 270,
285, 300, 315, 330, or 345.
Get Mute Control Function (firmware > v2.0)
Command String:
< GET MUTE_CONTROL_FUNC >
MXA310 Response:
< REP MUTE_CONTROL_FUNC LOCAL >
The MXA310 will respond with one
of these strings.
< REP MUTE_CONTROL_FUNC LOGIC >
< REP MUTE_CONTROL_FUNC DISABLED >
Set Mute Control Function (firmware > v2.0)
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Command String:
< SET MUTE_CONTROL_FUNC LOCAL >
Send on of these commands to the
MXA310
< SET MUTE_CONTROL_FUNC LOGIC >
< SET MUTE_CONTROL_FUNC DISABLED >
MXA310 Response:
< REP MUTE_CONTROL_FUNC LOCAL >
The MXA310 will respond with one
of these strings.
< REP MUTE_CONTROL_FUNC LOGIC >
< REP MUTE_CONTROL_FUNC DISABLED >
Get Channel Mute LED State
Command String:
< GET x CHAN_MUTE_STATUS_LED_STATE >
where x is the channel requested: 0:
all channels 1-4: individual channel
MXA310 Response:
< REP x CHAN_MUTE_STATUS_LED_STATE ON >
where x is the channel number: 1-4:
individual channel; ON = MUTED
OFF = UNMUTED
< REP x CHAN_MUTE_STATUS_LED_STATE OFF >
Get Device Mute LED State
Command String:
< GET DEV_MUTE_STATUS_LED_STATE >
MXA310 Response:
< REP DEV_MUTE_STATUS_LED_STATE ON >
ON = MUTED OFF = UNMUTED
< REP DEV_MUTE_STATUS_LED_STATE OFF >
Get Network Audio Device Name
Command String:
< GET NA_DEVICE_NAME >
MXA310 Response:
< REP NA_DEVICE_NAME {yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy}
Where
{yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy}
is a text string. Most devices allow
device id to be up to 31characters.
Value is padded with spaces as
needed to ensure that 31 char are
always reported.
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Get Network Audio Channel Name
Command String:
< GET xx NA_CHAN_NAME >
Where xx is channel number All
channels: 0 MXA310: 1-5, 5 being
automix channel
MXA310 Response:
< REP xx NA_CHAN_NAME {yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy}
Where xx is channel number. Where
{yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy}
is 31 char channel name. Value is
padded with spaces as needed to
ensure that 31 char are always re­
ported.
Get Control Network MAC Address
Command String:
< GET CONTROL_MAC_ADDR >
MXA310 Response:
< REP CONTROL_ MAC_ADDR yy:yy:yy:yy:yy:yy >
Where yy:yy:yy:yy:yy:yy is a 17 char
literal string formatted as 6 octets,
each separated by a colon. Exam­
ple: 00:0E:DD:FF:F1:63
Restore Default Settings (firmware > v2.0)
Command String:
< SET DEFAULT_SETTINGS >
Request the device to set itself to
default settings.
MXA310 Response:
< REP PRESET xx >
where xx = 00 if restore is success­
ful
Get PEQ Filters (firmware > v2.0)
Command String:
< GET PEQ_FLTRxx >
where xx is the filter number 01-04:
individual filter
MXA310 Response:
< REP PEQ_FLTRxx ON >
where xx is PEQ filter number PEQ
filter status: ON OFF
< REP PEQ_FLTRxx OFF >
Set PEQ Filters (firmware > v2.0)
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Command String:
< SET PEQ_FLTRxx ON >
where xx is filter number PEQ filter
status:. ON OFF TOGGLE
< SET PEQ_FLTRxx OFF >
< SET PEQ_FLTRxx TOGGLE >
MXA310 Response:
< REP PEQ_FLTRxx ON >
where xx is PEQ filter number PEQ
filter status: ON OFF
< REP PEQ_FLTRxx OFF >
Get Active Mic Channels
Command String:
< GET NUM_ACTIVE_MICS >
MXA310 Response:
< REP NUM_ACTIVE_MICS x >
where n is number of active chan­
nels that takes on values: MXA310:
channels 1-4
Get Automix Channel Solo Enable
Command String:
< GET x CHAN_AUTOMIX_SOLO_EN >
where x is channel number: 0 is not
valid MXA910: channels 1-8
MXA310 Response:
< REP x CHAN_AUTOMIX_SOLO_EN ENABLE >
where x is channel number: 0 is not
valid MXA910: channels 1-8; where
sts indicates channel x's SOLO
state: ENABLE DISABLE
< REP x CHAN_AUTOMIX_SOLO_EN DISABLE >
Set Automix Channel Solo Enable
Command String:
< SET x CHAN_AUTOMIX_SOLO_EN ENABLE >
< SET x CHAN_AUTOMIX_SOLO_EN DISABLE >
MXA310 Response:
< REP x CHAN_AUTOMIX_SOLO_EN ENABLE >
< REP x CHAN_AUTOMIX_SOLO_EN DISABLE >
where x is channel number: 0 is not
valid MXA910: channels 1-8; where
sts determines the requested state
of SOLO mode: ENABLE DISABLE
where x is channel number: 0 is not
valid MXA910: channels 1-8; where
sts indicates channel x's SOLO
state: ENABLE DISABLE
Get Encryption Status (firmware > v2.0)
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Command String:
< GET ENCRYPTION >
Get device level encryption status;
MXA310 Response:
< REP ENCRYPTION ON >
Send one of these commands to the
MXA310.
< REP ENCRYPTION OFF >
Networking and Dante
Digital Audio Networking
Dantetm digital audio is carried over standard Ethernet and operates using standard Internet Protocols. Dante pro­
vides low latency, tight clock synchronization, and high Quality-of-Service (QoS) to provide reliable audio transport
to a variety of Dante devices. Dante audio can coexist safely on the same network as IT and control data, or can
be configured to use a dedicated network.
Switch Recommendations for Dante Networking
In addition to the basic networking requirements, Dante audio networks should use a Gigabit network switch or
router with the following features:
•
•
•
•
Gigabit ports
Quality of Service (QoS) with 4 queues
Diffserv (DSCP) QoS, with strict priority
Recommended: A managed switch to provide detailed information about the operation of each network link (port
speed, error counters, bandwidth used)
QoS (Quality of Service) Settings
QoS settings assign priorities to specific data packets on the network, ensuring reliable audio delivery on larger
networks with heavy traffic. This feature is available on most managed network switches. Although not required,
assigning QoS settings is recommended.
Note: Coordinate changes with the network administrator to avoid disrupting service.
To assign QoS values, open the switch interface and use the following table to assign Dante-associated queue
values.
• Assign the highest possible value (shown as 4 in this example) for time-critical PTP events
• Use descending priority values for each remaining packet.
Dante QoS Priority Values
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Priority
Usage
DSCP Label
Hex
Decimal
Binary
High (4)
Time-critical
PTP events
CS7
0x38
56
111000
Medium (3)
Audio, PTP
EF
0x2E
46
101110
Low (2)
(reserved)
CS1
0x08
8
001000
None (1)
Other traffic
BestEffort
0x00
0
000000
Note: Switch management may vary by manufacturer and switch type. Consult the manufacturer's product guide
for specific configuration details.
For more information on Dante requirements and networking, visit www.audinate.com.
Networking Terminology
PTP (Precision Time Protocol): Used to synchronize clocks on the network
DSCP (Differentiated Services Code Point): Standardized identification method for data used in layer 3 QoS pri­
oritization
Dante Transmit Flows
For each device, there is a limit of 2 transmit flows and 2 receive flows. A single flow consists or either a single
unicast or multicast transmission, and supports up to 4 audio channels.
• A unicast flow is a point-to-point connection between 2 devices, supporting up to 4 channels per flow. To send
8 channels of audio between two devices, 2 unicast flows are required.
• A multicast flow is a one-to-many transmission, which supports sending up to 4 channels to multiple receiving
devices across the network. To send 8 channels from one device to all others on the network, 2 multicast flows
are required.
Networking
Networking Best Practices
Use the following best practices when setting up a network to ensure reliable communication:
• Always use a "star" network topology by connecting each component directly to the switch or router.
• Connect all Shure networked devices to the same network and set to the same subnet. It is also required in
order to open the web application for a device.
• Devices on separate networks require an audio processor or conferencing software to carry audio between
them. See the system planning and gear requirements section for network setup information and configuration
examples.
• Use only 1 DHCP server per network. Disable DHCP addressing on additional servers.
• Power on the switch and DHCP server prior to MXA equipment.
• To expand the network, use multiple Ethernet switches in a star topology.
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• All devices must be at the same firmware revision level.
Network Audio and Shure Control Data
MicroflexAdvance devices transport two types of data over the network: Shure Control and Network Audio.
Shure Control
The Shure Control carries data for the control software operation, firmware updates and 3rd party control systems
(AMX, Crestron).
Network Audio
This network carries both the Dante digital audio and the control data for Dante Controller. The network audio re­
quires a wired, gigabit Ethernet connection to operate.
Device IP Settings
Configure IP
Sets IP mode of the selected network interface:
• Auto (DHCP): For automatic assignment of IP addresses.
• Manual (Static): For Static IP addresses.
IP Settings
View and edit the IP Address, Subnet Mask, and Gateway for each network interface.
MAC Address
The network interface's unique identification.
Configuring IP Settings
IP configurations are managed through the web application or Shure Designer software. By default, they are set to
Automatic (DHCP) mode. DHCP mode enables the devices to accept IP settings from a DHCP server, or automati­
cally fall back to Link-Local settings when no DHCP is available. IP addresses may also be manually set.
To configure the IP properties, follow these steps:
1. Open the web application or Shure Designer software. In Designer, open the device's configuration window.
2. Go to the Settings tab and select Network.
3. Select Auto or Manual. If Auto is used, addresses will be automatically assigned. For Manual setup, follow the
instructions on manual configuration.
Manually Assigning Static IP Address
To manually assign IP addresses, follow these steps:
1.
2.
3.
4.
Open the web application or Shure Designer software. In Designer, open the device's configuration window.
Go to the Settings tab and select Network.
Select Manual as the Configure IP setting.
Enter the IP settings.
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Setting Latency
Latency is the amount of time for a signal to travel across the system to the outputs of a device. To account for
variances in latency time between devices and channels, Dante has a predetermined selection of latency settings.
When the same setting is selected, it ensures that all Dante devices on the network are in sync.
These latency values should be used as a starting point. To determine the exact latency to use for your setup, de­
ploy the setup, send Dante audio between your devices, and measure the actual latency in your system using
Audinate's Dante Controller software. Then round up to the nearest latency setting available, and use that one.
Use Audinate's Dante Controller software to change latency settings.
Latency Recommendations
Latency Setting
Maximum Number of Switches
0.25 ms
3
0.5 ms (default)
5
1 ms
10
2 ms
10+
Operating the Control Software over Wi-Fi
When operating the web application over Wi­Fi, it’s important to set up the wireless router properly for best perfor­
mance. The system employs several standard-based protocols that rely on multicast. Wi-Fi treats broadcast and
multicast packets differently than general packets for backward compatibility reasons. In some cases, the Wi-Fi
router will limit the multicast packet transmission rate to a value that is too slow for web application to properly op­
erate.
Wi-Fi routers typically support 802.11b, 802.11a/g, and/or 802.11n standards. By default, many Wi-Fi routers are
configured to allow older 802.11b devices to operate over the network. In this configuration, these routers will auto­
matically limit the multicast data rates (or sometimes referred to as ‘basic rate’, or ‘management rate’) to 1­2Mbps.
Note: A Wi-Fi connection can only be used for the control software. Network audio cannot be transmitted over WiFi.
Tip: For larger wireless microphone configurations, it’s recommended to increase the multicast transmission rate
to provide adequate bandwidth.
Important: For best performance, use a Wi-Fi router that does not limit the multicast rate to 1-2 Mbps.
Shure recommends the following Wi-Fi router brands:
• Cisco
• Linksys
• Apple
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Packet Bridge
Packet bridge enables an external controller to obtain IP information from the control interface of a Shure device.
To access the packet bridge, an external controller must send a query packet over unicast UDP* to port 2203 on
the Dante interface of the Shure device.
1. Send a UDP packet with a minimum 1-byte payload .
Note: The maximum accepted payload 140 bytes. Any content is allowed.
2. The Shure device will send a response packet over unicast UDP to the controller, using a destination UDP port
identical to the source port of the query packet. The payload of the response packet follows this format:
Bytes
Content
0-3
IP address, as 32­bit unsigned integer in network or­
der
4-7
Subnet mask, as 32-bit unsigned integer in network
order
8-13
MAC address, as array of 6 bytes
Note: The Shure device should respond in less than one second on a typical network. If there is no response,
try sending the query again after verifying the destination IP address and port number.
*UDP: User Datagram Protocol
IP Ports and Protocols
Shure Control
Port
TCP/
UDP
Protocol
Description
Factory De­
fault
21
tcp
FTP
Required for firmware updates (otherwise closed)
Closed
22
tcp
SSH
Not supported
Closed
23
tcp
Telnet
Standard console interface
Closed
68
udp
DHCP
Dynamic Host Configuration Protocol
Open
80*
tcp
HTTP
Required to launch embedded web server
Open
427
tcp/udp
SLP†
Required for inter-device communication
Open
443
tcp
HTTPS
Not supported
Closed
161
tcp
SNMP
Not supported
Closed
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Port
TCP/
UDP
Protocol
Description
Factory De­
fault
162
tcp
SNMP
Not supported
Closed
2202
tcp
ASCII
Required for 3rd party control strings
Open
5353
udp
mDNS†
Required for device discovery
Open
5568
udp
SDT†
Required for inter-device communication
Open
8023
tcp
Telnet
Debug console interface
Password
8180*
tcp
HTML
Required for web application
Open
8427
udp
Multcast
SLP†
Required for inter-device communication
Open
64000
tcp
Telnet
Required for Shure firmware update
Open
Dante Audio & Controller
Port
TCP/UDP
Protocol
Description
162
udp
SNMP
Used by Dante
[319-320]*
udp
PTP†
Dante clocking
2203
udp
Custom
Required for packet bridge
4321,
14336-14600
udp
Dante
Dante audio
[4440, 4444,
4455]*
udp
Dante
Dante audio routing
5353
udp
mDNS†
Used by Dante
[8700-8706,
8800]*
udp
Dante
Dante Control and Monitoring
8751
udp
Dante
Dante Controller
16000-65536
udp
Dante
Used by Dante
*These ports must be open on the PC or control system to access the device through a firewall.
†These
protocols require multicast. Ensure multicast has been correctly configured for your network.
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Troubleshooting
Problem
Solution
Software lags in Google Chrome browser
Problem is browser­related. Turn off hardware accel­
eration option in Chrome.
Sound quality is muffled or hollow
• Check that channels have been aimed to the de­
sired area.
• Make sure channels are not accidentally muted.
• Use equalizer to adjust frequency response on a
single channel or on the automix channel. See the
equalizer applications for the appropriate use.
Microphone does not show up in device discovery
• Ensure the devices are powered
• Ensure PC and equipment are on the same net­
work and set to the same subnet
• Turn off other network interfaces not used to con­
nect to the device (including WiFi)
• Check that DHCP server is functioning (if applica­
ble)
• Reset the device if necessary
Audio is not present or is quiet/distorted
• Check cables
• Verify that channels are not muted
• Make sure channels are aimed in the right direc­
tion, with the intended polar pattern.
• Check that fader levels are not set too low
• If using automixing, check the settings to ensure
channels are gating on/off properly
No lights
Check if No Lights Mode is enabled, or if any Light
Ring settings are turned off.
Automixing is disabled or is missing a channel
• Automix is automatically disabled when you turn on
toroid
• Omnidirectional channels are not sent to the au­
tomix channel
Microphone does not power on
• The network switch must supply Power over Ether­
net. Otherwise, a PoE injector must be used
• Check network cables and connections
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Important Product Information
The equipment is intended to be used in professional audio applications.
Note: This device is not intended to be connected directly to a public internet network.
EMC conformance to Environment E2: Commercial and Light Industrial. Testing is based on the use of supplied
and recommended cable types. The use of other than shielded (screened) cable types may degrade EMC perfor­
mance.
Changes or modifications not expressly approved by Shure Incorporated could void your authority to operate this
equipment.
Industry Canada ICES-003 Compliance Label: CAN ICES-3 (B)/NMB-3(B)
Authorized under the verification provision of FCC Part 15B.
Please follow your regional recycling scheme for batteries, packaging, and electronic waste.
Information to the user
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harm­
ful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
The CE Declaration of Conformity can be obtained from: www.shure.com/europe/compliance
Authorized European representative:
Shure Europe GmbH
Headquarters Europe, Middle East & Africa
Department: EMEA Approval
Jakob-Dieffenbacher-Str. 12
75031 Eppingen, Germany
Phone: +49-7262-92 49 0
Fax: +49-7262-92 49 11 4
Email: info@shure.de
This product meets the Essential Requirements of all relevant European directives and is eligible for CE marking.
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The CE Declaration of Conformity can be obtained from Shure Incorporated or any of its European representa­
tives. For contact information please visit www.shure.com
Replacement Parts
Cable-exit plug (black)
65A29429
Cable-exit plug (white)
65B29429
Cable-exit plug (silver)
65C29429
Mounting tube wing nut
65A27351
Mounting tube
31A2165
Rubber Isolation Ring
66A405
Nylon cable ties (4)
80A583
Flush mounting tray kit (aluminum)
A310AL-FM
Flush mounting tray kit (black)
A310B-FM
Specifications
All specifications measured from cardioid polar pattern. Values for all patterns are within ± 3 dB of these specifica­
tions unless otherwise noted.
Polar Pattern
All channels independently adjustable
Cardioid, Hypercardioid, Supercardioid, Toroid, Omnidirectional, Bidirectional
Connector Type
RJ45
Power Requirements
Power over Ethernet (PoE), Class 0
Power Consumption
4W, maximum
Weight
362 g (0.8 lbs)
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Dimensions
HxWxD
3.6 x 13.4 x 13.4 cm (1.4 x 5.3 x 5.3 in.)
control application
HTML5 Browser-based
Operating Temperature Range
−6.7°C (20°F) to 40°C (104°F)
Storage Temperature Range
−29°C (­20°F) to 74°C (165°F)
Audio
Frequency Response
100 to 20,000 Hz
Dante Digital Output
Channel Count
5 total channels (4 independent transmit channels, 1 Automatic mixing transmit channel)
Sampling Rate
48 kHz
Bit Depth
24
Sensitivity
at 1 kHz, , -15 dB Gain Setting
-21 dBFS/Pa
Maximum SPL
1 kHz at 1% THD, -15 dB Gain Setting
115.2 dB SPL
Signal-To-Noise Ratio
Ref. 94 dB SPL at 1 kHz, -15 dB Gain Setting
Cardioid
75 dB
Toroid
67 dB
Latency
Not including Dante latency
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<1 ms
Self Noise
-15 dB Gain Setting
Cardioid
19.2 dB SPL­A
Toroid
26.8 dB SPL­A
Dynamic Range
-15 dB Gain Setting
Cardioid
96 dB
Toroid
90 dB SPL
Built-in Digital Signal Processing
Per Channel
Equalizer (4-band Parametric) , Mute, Gain (140 dB range)
System
Automatic mixing, Low-Cut Filter (-12 dB/octave @150 Hz)
[1]1
Pa=94 dB SPL
[2]Assignable
to one channel at a time
Networking
Cable Requirements
Cat 5e or higher (shielded cable recommended)
Frequency Response
Frequency response measured from a distance of 2 feet (61 cm).
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Hypercardioid
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Supercardioid
Toroid
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Omnidirectional
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Cardioid
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Bidirectional
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