Tripp Lite | B051-000 | Owner's Manual | Tripp Lite B051-000 Owner's Manual

Tripp Lite B051-000 Owner's Manual
Owner’s Manual
Server Remote Control,
External KVM over IP
Model: B051-000
Este manual esta disponible en español en la página de Tripp Lite: www.tripplite.com/support
Ce manuel est disponible en français sur le site Web de Tripp Lite : www.tripplite.com/support
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1
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . .
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . .
Remote Console Computer Requirements . . . . . . . . .
Connected Computer/Server Requirements . . . . . . . .
Supported Video Resolutions . . . . . . . . . . . . . . . . . .
Supported Operating Systems . . . . . . . . . . . . . . . . .
Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . .
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
3
3
4
4
4
4
4
5
Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . .
General Safety Instructions . . . . . . . . . . . . . . . . . . .
Rack-Mounting Safety Instructions . . . . . . . . . . . . . .
Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Laptop USB Console (LUC) . . . . . . . . . . . . . . . . . . . .
6
6
7
7
8
9
9
Remote Session Operation . . . . . . . . . . . . . . . 47
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Administrator Setup . . . . . . . . . . . . . . . . . . . . . 10
First-Time Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Network Setup - IP Address Determination . . . . . . . 10
Logging Into the B051-000 . . . . . . . . . . . . . . .
Local Console Login . . . . . . . . . . . . . . . . . . . . . . .
Web Browser Login . . . . . . . . . . . . . . . . . . . . . . . .
Non-Browser Login . . . . . . . . . . . . . . . . . . . . . . . .
13
13
13
14
Admin Utility . . . . . . . . . . . . . . . . . . . . . . . . . .
Log (Browser Only) . . . . . . . . . . . . . . . . . . . . . . . .
User Preferences . . . . . . . . . . . . . . . . . . . . . . . . .
Device Information . . . . . . . . . . . . . . . . . . . . . . . .
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Management . . . . . . . . . . . . . . . . . . . . . . . .
Console Management . . . . . . . . . . . . . . . . . . . . . .
Sessions (Browser only) . . . . . . . . . . . . . . . . . . . . .
Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
16
16
17
17
20
33
38
40
43
43
44
45
The Log Server . . . . . . . . . . . . . . . . . . . . . . . . .
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Log Server Main Screen - Overview . . . . . . . . . .
58
58
58
59
59
60
61
61
61
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Operation Troubleshooting . . . . . . . . . . . . .
Administration Troubleshooting . . . . . . . . . . . . . . . .
Mouse Troubleshooting . . . . . . . . . . . . . . . . . . . . .
Virtual Media Troubleshooting . . . . . . . . . . . . . . . . .
AP Windows Client Troubleshooting . . . . . . . . . . . . .
WinClient ActiveX Viewer Troubleshooting . . . . . . . .
Java Applet & AP Java Client Troubleshooting . . . . . .
Log Server Troubleshooting . . . . . . . . . . . . . . . . . .
Sun Systems Troubleshooting . . . . . . . . . . . . . . . . .
Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . .
63
63
63
64
64
64
65
65
65
66
66
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 67
Warranty and Product Registration . . . . . . . . . 67
2
Introduction
Product Features
• Connects to a computer or KVM switch to provide IP remote access.
• Includes browser-based and non-browser-based applications for accessing the unit remotely.
• Out-of-band control (OOBC) functionality allows connection of a modem, providing access to the KVM switch outside the primary network.
Supports modem Dial In, Dial Out and Dial Back.
• Compatible with all major operating systems and VT100-based serial devices.
• Supports both IPv4 and IPv6.
• Supports Link Local IPv6 Address and IPv6 Stateless Auto configuration protocol.
• Provides BIOS-level access to connected computers.
• Features an RS-232 serial port, allowing you to remotely control a serial device, such as a switch or router.
• Virtual Media lets the connected computer access USB 1.1 and 2.0 media, such as DVD/CD drives and flash drives, from the computer
being used to access the B051-000, as if it was directly connected.
• Virtual Media can be used to map a Smart Card / CAC reader from the computer remotely accessing the B051-000 to the connected
computer.
• Laptop USB console (LUC) port provides console control of the unit.
• Remote authentication support: RADIUS, LDAP, LDAPS and MS Active Directory.
• Track critical events on the installation, such as user logins and system reboot, via SMTP email notification, SNMP traps, the included
Windows-based Log Server or Syslog server.
• The Windows-based Log Server records events that take place in the installation and writes them to a searchable database. Administrators
and Select accounts who are given access can search for events containing certain text or strings of text, and display them according to
date and order of significance.
• Multi-level authentication – Up to 64 accounts can be created, with any combination of Administrators, Users and Select accounts. User
account permissions can be customized to provide users with the desired level of access.
• Up to 32 accounts can access the B051-000 at the same time. A Message Board is provided for use in situations where multiple accounts
are logged in at the same time. It allows users to communicate among each other, and provides methods for taking over control of KVM
functions. Administrators can terminate active sessions.
• Supports a broad range of communication protocols: TCP/IP, HTTP, HTTPS, UDP, DHCP, SSL, ARP, DNS, ICMP, CHAP, PPP.
• Allows a dynamic IP address assigned by a DHCP server to be mapped to a host name.
• Advanced encryption technology—1024-bit RSA, 56-bit DES, 256-bit AED and 128-bit SSL.
• Supports TLS 1.2 security protocol.
• Users can customize the encryption used for Keyboard/Mouse, Video and Virtual Media. They can choose between any combination of
56-bit DES, 168-bit 3DES, 256-bit AES, 128-bit RC4 or Random.
• Access to the B051-000 can be controlled through the use of IP and/or MAC address filters, in which user-defined IP and/or MAC
addresses can be granted or denied access to the unit.
• Browser-based and non-browser-based administrator utilities are provided for either the Administrator or select accounts who are given
permission to perform functions, such as configuring settings, creating/editing accounts and upgrading firmware.
• Multi-language support—Administrator utility can be displayed in English, German, Russian, Japanese, Korean, Traditional Chinese and
Simplified Chinese. A virtual keyboard is provided for use in a remote session. It can be displayed in U.S. English, U.K. English, Chinese,
French, German, Hungarian, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish and U.S. International.
• Remote Toolbar provides an easy way to control a remote session and adjust settings, such as Video Quality, that can impact session
performance.
• Supports remote video resolutions up to 1920 x 1080 @ 60 Hz with up to 24-bit color depth.
• Supports importing third-party CA certificates.
• Exit macros can be set to be executed upon exiting a remote session.
Package Contents
• B051-000 IP Server Remote Access Unit
• Rack-Mounting Hardware
• USB / PS/2 Combo KVM Cable Kit, 4 ft.
• Software CD
• USB / PS/2 Combo Console Cable Kit, 10 in.
• Quick Start Guide
• USB 2.0 LUC Cable, 6 ft.
• Owner’s Manual
• External Power Adapter with NEMA 1-15P Plug & 5 ft. Cord
(Input: 100–240V, 50/60 Hz, 0.5A; Output: 5.3V 2.4A, Max 13W)
3
Introduction
Remote Console Computer Requirements
• Browsers must support 128-bit SSL encryption.
• For the browser-based Java Applet and non-browser AP Java Client, you must install the latest version of Sun’s Java Runtime Environment
(JRE) and have 250 MB of memory available after installation.
• For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher driver installed.
• For best results, the computers used to access the switch must have at least a Pentium III 1 GHz processor and their screen resolution set
to 1024 x 768.
• For best results, a network transfer speed of at least 512 kbps is recommended.
• For the browser-based Windows Client, at least 60 MB of memory must be available after installation.
• For the non-browser Windows Client, at least 25 MB of memory must be available after installation.
Connected Computer/Server Requirements
Computers/servers to be connected to the B051-000 must have the following:
• VGA, SVGA or Multisync port
• For USB Connections: USB-A port and USB host controller
• For PS/2 Connections: 6-pin mini-DIN keyboard and mouse ports
Supported Video Resolutions
Only the following non-interlaced video signals are supported:
Resolution
Refresh Rates
640 x 480
60, 72, 75, 85, 90, 100, 120
720 x 400
70
800 x 600
56, 60, 72, 75, 85, 90, 100, 120
1024 x 768
60, 70, 75, 85, 90, 100
1152 x 864
60, 70, 75, 85
1280 x 720
60
1280 x 1024
60, 70, 75, 85
1600 x 1050
60
1600 x 1200
60
1920 x 1080
60
1920 x 1200
60
Supported Operating Systems
Compatible with all major operating systems.
Supported Browsers
Supported browsers for users that remotely log into the B051-000 include:
Browser
Version
Internet Explorer*
6 and higher
Chrome
8.0 and higher
Firefox
3.5 and higher
Mozilla
1.7 and higher
Safari
4.0 and higher
Opera
10.0 and higher
Netscape
9.1 and higher
* Internet Explorer 64-bit is not supported, only 32-bit.
4
Introduction
Components
Front Panel
1
2
3
4
5
6
1 LAN Port—Connects the B051-000 to the network via Cat5e/6 cable.
2 LUC Port—Allows a laptop to be used as a console for accessing the B051-000.
3 Reset Button— Note: This recessed switch must be pushed with a thin object, such as a paper clip or ballpoint pen.
• Press and release this button with the unit running to perform a system reset.
• Press and hold this button for more than 3 seconds with the unit running to reset the unit’s configuration to factory default settings.
This does not clear user account information.
• Press and hold this button while powering on the unit to restore the original firmware version. You should only do this in the event of a
firmware upgrade failure that results in the unit becoming inoperable.
4 10/100/1000 Mbps LED—Lights up to indicate the transfer rate of the connected network.
• Illuminates orange when connected to a network with speeds of at least 10 Mbps.
• Illuminates green and orange when connected to a network with speeds of at least 100 Mbps.
• Illuminates green when connected to a network with speeds of at least 1000 Mbps.
5 Link LED—Illuminates green when the unit is being remotely accessed.
6 Power LED—Illuminates orange when the unit is being powered on.
Back Panel
1
2
3
4
1 Power Jack—Connects the included external power supply.
2 PC/KVM Port—Connects the included USB or PS/2 KVM cable kit, which connects a computer or KVM to the unit.
3 Console Port—Connects the included USB/PS/2 combo console cable kit. A VGA monitor and USB or PS/2 keyboard/mouse connect to
the cable kit.
4 RS-232 Serial Port—Connects an RS-232 serial device or a modem for out-of-band operation.
5
Hardware Setup
General Safety Instructions
• Read all of these instructions. Save them for future reference.
• Follow all warnings and instructions marked on the device.
• This device is designed for IT power distribution systems with up to 230V phase-to-phase voltage.
• Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
• Do not use the device near water.
• Do not place the device near, or over, radiators or heat registers.
• The device cabinet is provided with slots and openings to permit adequate ventilation. To ensure reliable operation and protect against
overheating, these openings must never be blocked or covered.
• The device should not be placed on a soft surface (bed, sofa, rug, etc.), as this will block its ventilation openings. Likewise, the device
should not be placed in a built-in enclosure unless adequate ventilation has been provided.
• Never spill liquid of any kind on the device.
• Unplug the device from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use liquid or aerosol cleaners.
• The device should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power
available, consult your dealer or local power company.
• To prevent damage to your installation, ensure that all devices are properly grounded.
• The device is equipped with a 3-wire grounding type plug. This is a safety feature. If you are unable to insert the plug into the outlet,
contact your electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow
your local/national wiring codes.
• Position system cables and power cables carefully to ensure that nothing rests on any cable. Route the power cord and cables so that they
cannot be stepped on or tripped over.
• If an extension cord is used with this device, make sure that the total ampere rating of all products used on the cord does not exceed the
extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
• To help protect your system from sudden transient increases and decreases in electrical power, it is recommended that you plug your
devices into a Tripp Lite surge protector, line conditioner, or uninterruptible power supply (UPS).
• When connecting or disconnecting power to hot-pluggable power supplies, observe the following precautions:
> Install the power supply before connecting the power cable to the power supply
> Unplug the power cable before removing the power supply
> If the system has multiple sources of power, disconnect power from the system by unplugging all power cables from the power supplies
> Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts, resulting in a
risk of fire or electrical shock
> Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.
• If the following conditions occur, unplug the device from the wall outlet and take it to qualified service personnel for repair:
> The power cord or plug has become damaged or frayed
> Liquid has been spilled into the device
> The device has been exposed to rain or water
> The device has been dropped or the cabinet has been damaged
> The device exhibits a distinct change in performance, indicating a need for service
> The device does not operate normally when the operating instructions are followed
• Adjust only those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that
will require extensive repair work by a qualified technician.
• Do not connect the RJ11 connector marked “UPGRADE” to a public telecommunication network.
6
Hardware Setup
Rack-Mounting Safety Instructions
• Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the
rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the
rack.
• Always load the rack from the bottom up, and load the heaviest item into the rack first.
• Make sure that the rack is level and stable before extending a device from the rack.
• Use caution when pressing the device rail release latches and sliding a device into or out of a rack; the slide rails can pinch your fingers.
• After a device is inserted into the rack, carefully extend the rail into a locking position, and then slide the device into the rack.
• Do not overload the AC supply branch circuit that provides power to the rack. The total rack load should not exceed 80 percent of the
branch circuit rating.
• Make sure that all equipment used on the rack, including power strips and other electrical connectors, is properly grounded.
• Ensure that proper airflow is provided for devices in the rack.
• Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for
the equipment by the manufacturer.
• Do not step on or stand on any device when servicing other devices in a rack.
Stacking
The B051-000 can be placed on any level surface that can safely support both its weight and the weight of attached cables. When placing it
on a desktop, remove the backing material from the included rubber feet and attach the rubber feet to the bottom panel at the corners.
Note: To ensure adequate ventilation, allow at least 2 in. (5 cm) on each side and 5.25 in. (13 cm) in back for power cord and cable clearance.
7
Hardware Setup
Rack Mounting
The B051-000 comes with both 0U and DIN rail mounting hardware, so that it can be conveniently mounted on a system rack.
Note: Diagram shows B051-000-AC, but all instructions also apply to B051-000.
To mount the unit using the 0U hardware, follow these steps:
1. Remove the two screws from the top or bottom of the unit (towards the back panel).
2. Secure the bracket to the unit using the two screws you just removed.
3. Mount the unit in a standard 19-inch rack using appropriate user-supplied screws.
Note: The unit can also be wall-mounted using the included 0U mounting hardware.
To mount the unit using the DIN rail hardware, follow these steps:
1. Secure the 0U mounting bracket to the unit by following
steps 1 and 2 in the previous section.
3. Hang the unit on the DIN rail.
2. Secure the DIN rail hardware to the 0U hardware using the
included screws.
8
Hardware Setup
Installation
Front Panel
5 Network
7 Laptop
Back Panel
6
3
2
4
Modem or
RS-232
Serial Device
(VGA Monitor and USB
or PS/2 Keyboard/Mouse)
(USB, PS/2, KVM
or Computer)
1 Be sure power to all devices you are connecting is turned off.
2 Using the included USB/PS/2 combo console cable kit, connect the PS/2–USB Console port to a VGA monitor and a USB or PS/2
keyboard and mouse.
Note: You can connect any combination of keyboard/mouse: USB and PS/2, USB and USB or PS/2 and PS/2.
3 Using either of the included USB or PS/2 KVM cable kits, connect the PC/KVM port to the VGA monitor and USB or PS/2 keyboard/mouse
ports on a computer or KVM switch.
Note: The installation diagram shows a USB KVM cable kit. The PS/2 KVM cable kit is the same, except it has two PS/2 connectors to connect to the PS/2
ports on a computer or KVM switch. Use the cable kit appropriate for your installation.
4 (Optional) Connect a modem or other RS-232 serial device to the unit’s RS-232 port.
5 Connect the LAN port to your network using a standard Cat5e/6 cable.
6 Connect the included external power supply to the power jack, then plug it into a Tripp Lite surge protector, UPS or PDU.
7 (Optional) When using the Laptop USB Console (LUC) feature, connect the LUC port to a USB port on the laptop using the included USB
Mini-B cable.
Laptop USB Console (LUC)
The front panel of the B051-000 features an LUC port (see Step 7 above), which connects to the USB port on a laptop to provide console
control of the unit. To use this feature, connect your laptop to the LUC port on the front of the B051-000 using a USB Mini-B cable. When
connected, an extra drive will appear in your computer’s My Computer screen. Click this drive to bring up the Windows and Java non-browser
clients. Run the desired client to access the B051-000. The client’s login screen will appear, with the B051-000 showing up as a USB Mass
Storage device in the login screen’s server list. Highlight the B051-000 and then connect per the instructions in the AP Windows Client Login
and/or AP Java Client Login sections of this manual.
9
Administrator Setup
First-Time Setup
Once the B051-000 has been installed, the Administrator must prepare the unit for user operation by setting the network parameters and
adding users.
Network Setup - IP Address Determination
If you are an administrator logging in for the first time, you must access the B051-000 in order to give it an IP address to which users can
connect. You can do this via Web Browser, the IP Installer utility, or the non-browser Windows or Java Client applications.
Web Browser
By default, the B051-000 is set to have its IP address assigned automatically via DHCP server. If it is connected to a network without a
DHCP server, it boots with a default IP address. On IPv4 networks, the default IP is 192.168.0.60. If it is on an IPv6 network, the default
IP address is determined by the B051-000’s MAC address. For example, if the MAC address is 00-10-74-13-81-01, the IPv6 address is
FE80:0:0:0:0010:74FF:FE13:8101. The parts of the IP address that are in bold and underlined are fixed.
1. Enter the unit’s IP address into your web browser.
2. You may be prompted by a screen stating that there is a problem with this website’s security certificate. Click the option to continue to the
website anyway. (See Web Browser Login section for details on installing the security certificate)
3. You will be brought to a login page. Enter the default User Name (administrator) and the default Password (password). The Admin Utility Main
Page will open upon entering the User Name and Password.
4. Click on the Network icon at the top of the page to bring up the Network Settings page.
5. By default, the Obtain IP address automatically [DHCP] checkbox is checked. To set a fixed IP address, check the Set IP address manually
[Fixed IP] check box in the IPv4 or IPv6 settings section, depending on your network.
6. The IP Address, Subnet Mask and Default Gateway fields will be activated upon checking the Set IP address manually [Fixed IP] checkbox. Fill in
these fields with information appropriate for your network.
10
Administrator Setup
7. As with the IP Address settings, the DNS Server settings can be obtained automatically or assigned manually. To manually enter these
settings, check the Set DNS server address manually checkbox and fill in the Preferred DNS server and Alternate DNS server fields with
information appropriate for your network.
Note: The Alternate DNS server field is optional.
8. When you have entered the IP Address and DNS Server settings, click the Apply button. Clicking the Apply button will automatically check
the Reset on exit checkbox located in the Customization page of the Admin Utility. When you log out, the unit will be reset and your
network changes will be applied.
See Network section for complete information on the rest of the settings located in this page.
Non-Browser Client
The CD that comes with the product includes Windows and Java Client applications that allow you to remotely access the B051-000 and its
Admin Utility without using a web browser. The applications function the same, but the Windows Client is designed for Windows computers,
whereas the Java client is designed for either Windows or non-Windows computers. When accessed from a computer that is on the same
network as the IP remote access unit, the client will search the network for the device and display it in a device list for you to access. If
accessed from a computer that is not on the same network as the IP remote access unit, you must obtain the IP address from your network
administrator and manually enter it into the client. (See Web Browser section above for information on obtaining the IP address) To use the
Windows or Java client to assign a fixed IP address, follow the steps below.
1. Save the Windows or Java client from the CD to a desired location on your computer. Double-click the file to open it.
2. When accessing the Windows Client for the first time, it will need to be installed on your computer. Follow the installation prompts that appear.
Once installed, a Windows Client icon will appear on your desktop.
3. When accessing either the Windows or the Java client for the first time, you will be prompted to enter the product serial number, which can be
found on the CD that came with the unit. Once entered, you will not be prompted for it again. The non-browser client connection screen appears.
4. If you are on the same network as the B051-000, the client will locate it and display it in the Device List. In this case, highlight the unit in
the device list and click the Connect button. If you are not on the same network as the unit, it will not be displayed in the list. You must
manually enter the IP address in the IP Address field, and then click the Connect button.
5. Upon clicking the Connect button, you will be prompted to enter in a User Name and Password. Enter the default User Name (administrator),
and the default Password (password).
11
Administrator Setup
6. Click the Remote View Button to initiate a remote session. Then, using the remote toolbar at the top of the screen, click the Open
GUI icon to open the administrative interface. The non-browser Admin Utility contains most of the features in the browser version, but
presented in a different format. See the Admin Utility section for details on the differences between the two versions.
7. Click on the Network tab at the top of the screen. From here, a fixed IP address can be assigned in the same way as when using a web browser.
(See steps 4 through 8 in the Web Browser section)
IP Installer
The CD that comes with the product includes a Windows-based IP Installer utility that can be used to obtain and edit the IP address. To use
the IP Installer utility, the computer you are using must be running a Windows operating system, and must be on the same network as the IP
remote access unit. Also, the IP Installer setting in the Admin Utility must be set to Enabled, which it is by default. (See the ANMS section for
details)
1. Save the IP Installer utility file to a desired location on your computer. Double-click on the file to open the IP Installer utility.
2. Select the B051-000 from the Device List.
Note: If the list is empty, or your device doesn’t appear, click the Enumerate button to refresh the Device List. If there is more than one device in the list,
use the MAC address on the bottom of your unit to determine the desired device.
3. To assign a fixed IP address, check the Specify an IP address checkbox and fill in the IP Address, Subnet Mask and Default Gateway fields
with information appropriate for your network.
4. Click the Set IP button to apply the changes to the unit. The new IP address will appear in the Device List.
5. Click the Exit button to exit the IP Installer utility.
12
Logging Into the B051-000
The B051-000 IP remote access unit can be accessed in several ways; local console, web browser, non-browser Windows or Java client.
This section describes the login procedures for each of these methods.
Local Console Login
When accessing the unit via the local console, there is no login required except for what is required to access the connected computer or
KVM switch. The local keyboard, monitor and mouse function the same as if they were connected directly to the computer or KVM.
Web Browser Login
To log into the IP remote access unit via web browser, follow the steps below.
Note: Windows Vista and later users who intend to use the unit’s Virtual Media feature must run Internet Explorer as an administrator. (See Virtual Media
section for details)
1. Open your browser and enter the IP address of the B051-000 as given to you by your system administrator.
Note: For security purposes, a login string may have been set by the administrator. If so, you must include a forward slash and the login string following
the IP address. For example, to access a B051-000 with an IP address of 192.168.0.60 and a login string of B051000, you would enter the URL as
192.168.0.60/B051000.
2. When logging in for the first time, a security alert appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed.
The certificate can be trusted, but the alert is triggered because the certificate’s name is not found in the browser’s list of trusted certificates.
You have two options:
a. If you are working on a computer other than your own, choose to proceed with your session even though the certificate is not trusted.
b. If you are working on your own computer, install the certificate by following the steps below. Note: You may need to run Internet Explorer
as an administrator to install the certificate.
a. In the Security Alert dialog box, click View Certificate. The certificate information dialog box appears.
b. Click Install Certificate.
c. Follow the installation wizard to complete the certificate installation. Unless you have a specific reason to choose otherwise, accept
the default options.
d. When presented with a caution screen asking you to confirm that you want to install the certificate, click Yes.
e. Click Finish to complete the installation and click OK to close the dialog box. The certificate is now trusted.
c. You may continue to get a security alert stating that the name on the security certificate does not match the name attached to the
website. Follow the steps below to correct this issue.
a. In Internet Explorer, go to the Tools > Internet Options menu and click the Advanced tab.
b. In the Settings list, scroll down to and uncheck the Warn about certificate address mismatch setting.
Note: In order for this setting to take effect, you must close out of and restart Internet Explorer.
3. Upon installing the certificate or choosing to continue even though the certificate is not trusted, a login page appears asking you to
enter a user name and password. Enter in your user name and password as given to you by your system administrator. If you are an
administrator logging in for the first time, the default user name is administrator, and the default password is password.
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Logging Into the B051-000
Non-Browser Login
The CD that comes with the product includes Windows and Java Client applications that allow you to remotely access the B051-000 and its
Admin Utility without using a web browser. The applications function the same, but the Windows Client is designed for Windows computers,
whereas the Java client is designed for either Windows or non-Windows computers. If you do not have access to the CD, you will need to obtain
a copy of the Windows and/or Java Client from your system administrator.
1. Save the Windows or Java client to a desired location on your computer. Double-click on the file to open it.
2. When accessing the Windows Client for the first time, it will need to be installed on your computer. Follow the installation prompts that appear.
Once installed, a Windows Client icon will appear on your desktop.
3. When accessing either the Windows or the Java client for the first time, you will be prompted to enter the product serial number, which
can be found on the CD that came with the unit. If you do not have access to the CD, you will need to obtain the serial number from your
system administrator. Once entered, you will not be prompted for it again. The non-browser client connection screen appears.
4. If you are on the same network as the B051-000, the client will locate it and display it in the Device List. In this case, highlight the unit in
the device list and click the Connect button. If you are not on the same network as the unit, it will not be displayed in the list. You must
manually enter the IP address, as given to you by your system administrator, in the IP Address field, and then click the Connect button.
5. Upon clicking the Connect button, you will be prompted to enter a User Name and Password, which were given to you by your system
administrator. If you are an administrator logging in for the first time, your default User Name is administrator and the default Password is
password.
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Admin Utility
Device Information is the page that displays by default when the Admin Utility is accessed. The features found in the Device Information page
and the corresponding pages of the Admin Utility are discussed in this section.
Remote Console Preview
The Remote Console Preview is available via web browser only. It displays a snapshot of the screen of the connected computer/KVM. Clicking
the Refresh button below the preview screen will refresh it to display the current screen image.
Java Applet and Windows Client
On the left side of the Remote Console Preview screen is a viewer link that allows you to initiate a remote session. By default, the Admin
Utility is set to auto-detect which browser you are using and to display the appropriate link. If you are using Internet Explorer, the default link
will be Windows Client. If you are using any browser other than IE, the default link will be Java Applet.
Java Applet can be used in both IE and non-IE browsers, but Windows Client can only be used in IE. To use Java Applet in IE, you must select
it from the User Preferences page (see the User Preferences section for details). Clicking one of these links will initiate a remote session (see
Remote Session Operation for details).
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Admin Utility
Exit Macro
Under the Remote Console Preview screen links is the Exit Macro drop-down list. This drop-down list will contain all of the user-created
macros. (See Macros section for details) Selecting a macro from this list and clicking the Save button will cause that macro to be performed
upon exiting a remote session.
Telnet/SSH Viewer
Under the Exit Macro section is the Telnet/SSH Viewer section, which provides access to the serial device connected to the B051-000.
Depending on the permission given to the user accessing the Admin Utility, either the Telnet Viewer, the SSH Viewer, both viewers or neither will
appear. Click on the Telnet Viewer to initiate a Telnet session or the SSH Viewer to initiate a SSH session.
Log (Browser Only)
The B051-000 logs all events that take place on it (e.g. login, logout, system reboot, etc.) and writes them to a log file. The web browser
Admin Utility contains a Log section, which provides a list of the 512 most current events that took place on the unit. After the 512 record
limit is reached, the oldest records will be deleted and replaced with the newest ones.
To clear the log file, click the Clear Log button in the lower-right corner.
For a more extensive solution, a Windows-based Log Server is provided with the CD that comes with the unit. (See Log Server section for
details) The Log Server provides a searchable database of all the events on the installation, not just the 512 most recent ones.
User Preferences
The User Preferences page allows you to determine which viewer is used to initiate a remote session and which language the Admin Utility
is displayed in. It is also a convenient place in which to change your password. The non-browser clients provide a method for changing your
password and setting the Admin Utility language, but do not allow you to determine the viewer used to initiate a remote session. These
settings are described in the following section.
Viewer (Browser only)
The Viewer section provides three options for choosing what is used (Windows Client or Java Applet) to initiate a remote session: Auto Detect, Java
and User Select. When using the non-browser Windows Client, the Windows Client viewer is automatically used. When using the
non-browser Java Client, the Java Applet viewer is automatically used.
• Auto Detect automatically chooses based on your browser. If you are using Internet Explorer, the Windows Client is used. If using a browser
other than Internet Explorer, the Java Applet is used.
• Java uses the Java Applet to initiate a remote session.
• User Select places both the Windows Client and Java Applet viewer links in the Remote Console Preview section, allowing the user to click
on whichever one they want to use.
Note: As the Windows Client viewer cannot be used in browsers other than Internet Explorer, this setting is only functional in Internet Explorer. When using
a browser other than Internet Explorer, you will be able to select this setting; however, only the Java Applet viewer link will appear in the Remote Console
Preview section.
After marking the checkbox of the viewer setting you desire, click the Apply button to save the change.
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Admin Utility
Set Language
The drop-down list in this section allows you to choose among the following languages for displaying the Admin Utility: English, German,
Russian, Japanese, Korean, Traditional Chinese, Simplified Chinese, French, Italian and Spanish. Select the desired language from the
drop-down list, and click the Apply button to save the change.
Change Password
To change your password, enter your current password in the Old Password field, and then enter your new password twice; in the New
Password and Confirm New Password fields. Click the Change Password button to save the change.
Device Information
The Device Information page provides information about your B051-000, including firmware version number and IP address. It is the first
page to be displayed. If you have switched to a new page, you can navigate back to it by clicking the corresponding tab.
Note: An IPv6 address is included in the Device Information page. This is a default address that is given to the unit, and can be used to access the B051-000
via browser and/or the non-browser clients. It cannot be used to communicate with LDAP, RADIUS and other management devices. An IPv6 address cannot be
assigned to the unit via DHCP server, nor can one be manually set by the administrator.
Network
The Network page is where the unit’s network parameters are set.
The Network page is split into several sections, each of which is described in the following section.
IP Installer
The B051-000 comes with an IP Installer application that allows Windows computers to easily view and edit the KVM’s network settings. This
section determines what access the IP Installer has to the unit.
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Admin Utility
• Enabled – When selected, the IP Installer can locate the KVM switch on the network and display its current IP address. It also allows the
IP Installer to be used to change the IP address of the KVM switch. This option is checked by default.
• View Only – When selected, the IP Installer can locate the KVM switch on the network and display its current IP address, but it cannot be
used to change the IP address of the KVM switch.
• Disabled – When selected, the IP Installer cannot locate the KVM switch on the network, nor can it be used to change the IP address of
the KVM switch.
Click the Apply button at the bottom of the ANMS page to save your changes.
Service Ports
This section allows you to set up port numbers that will be allowed by a firewall. If the port numbers on this page are not allowed access by
the firewall, you will not be able to access the corresponding features. Valid entries for all of the service ports are from 1 to 65535. Note:
You must enter a different port number for each field. If the unit is connected to a network without a firewall, it doesn’t matter what these
ports are set to, as they will have no effect.
• HTTP – The port number used for a browser login. The default value is 80.
• HTTPS – The port number used for a secure browser login. The default value is 443.
• Telnet Port – The port number used when accessing a connected serial device via telnet. The default value is 23.
• Program – The port number used when accessing connected computers via the browser and non-browser Windows and Java clients. The
default value is 9000.
Note: This port number must match the port number in the non-browser Windows and Java clients when using them to connect to the KVM switch.
• SSH Port – The port number used when accessing a connected serial device via SSH. The default value is 22.
IP Address
This section allows you to obtain an IP address automatically via DHCP server or to manually assign one yourself. By default, the B051-000
is set to have its IP address assigned automatically via DHCP server. If it is connected to a network without a DHCP server, it boots with a
default IP address. On IPv4 networks, the default IP is 192.168.0.60. If it is on an IPv6 network, the default IP address is determined by the
B051-000’s MAC address. For example, if the MAC address is 00-10-74-13-81-01, the IPv6 address is FE80:0:0:0:0010:74FF:FE13:8101.
The parts of the IP address that are in bold and underlined are fixed. The Network page contains fields for setting both IPv4 and IPv6
settings. Simply enter the settings for the desired network type, and leave the other section unchanged.
• Obtain an IP Address Automatically [DHCP] – When this option is checked, the KVM switch will have its IP address assigned to it by a
DHCP server upon booting up, and the remaining fields in this section will be grayed out. This option is checked by default.
• Set IP Address Manually [Fixed IP] – Check this option if you wish to assign an IP address to the KVM yourself. When checked, the
settings fields below will be activated for you to edit.
• IP Address – Enter the desired IP address here.
• Subnet Mask – Enter the desired Subnet Mask here.
• Default Gateway – Enter the desired Default Gateway here.
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Admin Utility
DNS Server
This section allows you to obtain a DNS server address automatically or to assign one yourself manually. By default, the unit is set to have its
DNS server address assigned automatically.
• Obtain DNS Server Address Automatically – When this option is checked, the KVM switch will have its DNS Server address assigned
automatically, and the remaining fields in this section will be grayed out. If you selected to set the IP address manually above, this option
will be grayed out, and you will be required to enter the DNS Server address manually as well.
• Set DNS Server Address Manually – Check this option if you wish to assign a DNS Server address to the KVM yourself. When checked,
the settings fields below will be activated for you to edit.
• Preferred DNS Server – Enter the preferred DNS Server address here.
• Alternate DNS Server – Enter the alternate DNS Server address here. This is an optional field.
• Network Transfer Rate – This setting allows you to set the size of the data transfer stream to match your network by setting the rate at
which the unit transfers data to the remote computer/KVM. The range is from 4 to 99,999 KBps. The default is 99999.
Note: After making changes in the Network page, make sure that the Reset on exit checkbox in the Customization page (See Customization section for details) is
checked. When changes are made, this checkbox is automatically marked, and upon logging out, the unit is reset and the changes implemented.
DDNS
This section allows you to map an IP address assigned by a DHCP server to a host name. To provide DDNS capability for the unit, follow the
steps below.
1. Check the Enable checkbox. When checked, the Host Name, DDNS, User Name, Password and DDNS Retry Time fields are activated.
2. In the Host Name field, enter the host name that you registered with your DDNS service provider.
3. Select from the DDNS drop-down list the DDNS service you are registered with.
4. In the User Name and Password fields, key in the user name and password that authenticates you with your DDNS service.
5. When the unit’s IP address changes, the DDNS server must be updated to associate the new IP address with your host name. If this
process fails, it will automatically be tried again based on the time set in the DDNS Retry Time field. Enter a value (in hours).
Click the Apply button at the bottom of the ANMS page to save your changes.
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Admin Utility
ANMS
The Advanced Network Management Settings (ANMS) page allows you to set up login authentication and authorization management from
external sources. The ANMS page is divided into several sections, each of which is described in the following.
SMTP Settings
The SMTP Settings section allows you to have notifications of system events emailed to you via SMTP server. To set up this feature, follow the
steps below.
1. Check the Enable report from the following SMTP Server checkbox.
2. In the SMTP Server field, key in the IP address or domain name of the SMTP server.
3. If your server requires a secure SSL connection, check the Server requires authentication checkbox.
4. If your server requires authentication, check the Server requires authentication checkbox. When checked, the Account Name and
Password fields are activated.
5. Enter in an Account Name and Password for your SMTP server.
6. In the From field, key in the email address that you want the report to show as being sent from.
Note: Only one email address is allowed in the From field, and it cannot exceed 64 Bytes. 1 Byte is equal to 1 English alphanumeric character.
7. In the To field, key in the email address(es) you want the report sent to.
Note: If you are entering more than one address, separate them with a semicolon. The size of all email addresses cannot combine to more than 256
Bytes. 1 Byte is equal to 1 English alphanumeric character.
8. At the bottom of this section are the events that can be reported on: Report IP address, Report system reboot, Report user login and
Report user logout. Check the checkbox next to each event for which you want reports sent.
Click the Apply button at the bottom of the ANMS page to save your changes.
Log Server
In addition to the log that is built into the web browser Admin Utility, the B051-000 comes with an external Windows-based log server that
can be installed on a computer. The Log Server section on the ANMS page is where the external log server can be enabled and set up for
use. To do this, follow the steps below.
1. Check the Enable checkbox. When checked, the MAC Address and Service Port fields are activated.
2. In the MAC Address field, enter the MAC address of the computer that the log server resides on.
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Admin Utility
3. In the Service Port field, enter in a port that the firewall will allow to be used to access the log server. The valid port range is between 1 and
65535. The default port number is 9001.
Note: The port number entered here must not be the same as any of the ports entered into the Network page. (See the Network section in this manual for
details.)
Click the Apply button at the bottom of the ANMS page to save your changes.
SNMP Server
This section allows you to enable SNMP traps to be sent, notifying you of events that take place on the unit. When enabled, the following
SNMP traps are sent: System Power On, Login Failure and System Reset. To enable SNMP traps, follow the steps below.
1. Check the Enable SNMP Agent checkbox. When checked, the Server IP and Service Port fields are activated.
2. In the Server IP field, enter the IP address or domain name of the computer to be notified of SNMP trap events.
3. In the Service Port field, enter in a port that the firewall will allow access through. The valid port range is between 1 and 65535. The
default port number is 162.
Note: The port number entered here must not be the same as any of the ports entered into the Network page. (See the Network section in this manual
for details.)
Click the Apply button at the bottom of the ANMS page to save your changes.
Syslog Server
To record all the events that take place on the unit and write them to a Syslog server, follow the steps below.
1. Check the Enable checkbox. When checked, the Server IP and Service Port fields are activated.
2. In the Server IP field, enter the IP address or domain name of the Syslog server.
3. In the Service Port field, enter in a port that the firewall will allow access through. The valid port range is between 1 and 65535. The
default port number is 514.
Note: The port number entered here must not be the same as any of the ports entered into the Network page (See the Network section in this manual for
details).
Click the Apply button at the bottom of the ANMS page to save your changes.
Disable Device Authentication
Clicking the Authentication tab in the ANMS section brings up the page where authentication settings are entered. When the Disable Device
Authentication checkbox is checked, local authentication of the B051-000 will be disabled. This allows the unit to be accessed only by
RADIUS, LDAP, LDAPS or MS Active Directory authentication. This checkbox is accessed only when the Enabled checkbox in the RADIUS
Settings and/or LDAP Settings section is checked.
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Admin Utility
RADIUS Settings
To allow authentication and authorization for the B051-000 through a RADIUS server, follow the steps below.
1. Check the Enable checkbox. When checked, the fields in the RADIUS Settings section are activated.
2. Fill in the IP addresses and port numbers for the Preferred and Alternate RADIUS servers.
3. In the Timeout (seconds) field, set the amount of time that the unit waits for a RADIUS server reply before it times out.
4. In the Retries field, set the number of allowed RADIUS retries.
5. In the Shared Secret (at least 6 characters) field, key in the character string that you want to use for authentication between the
B051-000 and the RADIUS Server.
6. Click the Apply button at the bottom of the ANMS page to save your changes.
7. On the RADIUS server, set the access rights for each user according to the information in the table below.
Note: Characters are not case-sensitive; either capital or lower-case letters can be used. Characters are comma delimited.
Entry
Description
c
Gives the corresponding user administrator privileges, allowing them to configure the unit.
w
Gives the corresponding user access to the B051-000 via the browser and non-browser versions of the Windows Client.
j
Gives the corresponding user access to the B051-000 via the browser and non-browser versions of the Java Client.
l
Gives the corresponding user access to the Log in the web browser Admin Utility.
v
Gives the corresponding user View Only access to the computer/KVM connected to the B051-000.
s
Gives the corresponding user access to the Virtual Media function in Read Only mode.
m
Gives the corresponding user access to the Virtual Media function in Read/Write mode.
t
Gives the user access to connected serial devices via Telnet Session.
h
Gives the user access to connected serial devices via SSH Session.
a
Gives the user access to connected serial devices via both Telnet and SSH Session.
su/user
Where user represents the user name of a B051-000 user whose permissions match the permissions you want the RADIUS authorized user to have.
The table below gives examples of RADIUS server access rights.
Entry
Description
c, w
Gives the corresponding user administrator privileges, and allows them to access the B051-000 via the browser and non-browser versions of the
Windows Client.
w, j, l
Gives the corresponding user access to the B051-000 via the browser and non-browser versions of both the Windows and Java Clients, as well as
access to the Log in the web browser Admin Utility.
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Admin Utility
LDAP Settings
To allow authentication and authorization for the B051-000 via LDAP / LDAPS, refer to the information in the table below.
Entry
Description
Enable
Check this checkbox to allow LDAP or LDAPS authentication and authorization.
LDAP / LDAPS
Click to specify whether to use LDAP or LDAPS.
LDAP Server IP and Port
Fill in the IP address and port number for the LDAP or LDAPS server. For LDAP, the default port number is 389; for LDAPS, the
default port number is 636.
Timeout (seconds)
Set the time in seconds that the unit waits for an LDAP or LDAPS server reply before it times out.
LDAP Administrator DN
Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field. For example, the entry might look like
this: ou=B051-000,dc=tripplite,dc=com
LDAP Administrator Password
Key in the LDAP administrator’s password.
Search DN
Set the distinguished name of the search base. This is the domain name where the search starts for user names.
Note: If the Enable Authorization checkbox is not checked, this field must include the entry where the B051-000 Admin Group is created. See
the LDAP / LDAPS administrator to obtain this information.
LDAP Configuration — Active Directory
To allow authentication and authorization for the B051-000 via LDAP or LDAPS, the Active Directory’s LDAP Schema must be extended so
that an extended attribute name for the B051-000 – permission – is added as an optional attribute to the person class.
• Authentication refers to determining the authenticity of the person logging in.
• Authorization refers to assigning permission to use the device’s various features.
In order to configure the LDAP server, you will have to complete the following procedures: 1) Install the Windows 2003 Support Tools; 2)
Install the Active Directory Schema Snap-in; and 3) Extend and Update the Active Directory Schema.
Install the Windows 2003 Support Tools
1. On your Windows Server CD, open the Support
Tools folder.
2. In the right panel of the dialog box that comes up, double click SupTools.msi.
3. Follow along with the Installation Wizard to complete the procedure.
Install the Active Directory Schema Snap-in
1. Open a Command Prompt.
2. Key in regsvr32 schmmgmt.dll to register schmmgmt.dll on your computer.
3. Open the Start menu. Click Run and key in mmc /a. Click OK.
4. On the File menu of the screen that appears, click Add/Remove Snap-in, then click Add.
5. Under Available Standalone Snap-ins, double click Active Directory Schema, click Close and click OK.
6. On the screen you are in, open the File menu and click Save.
7. For Save in, specify the C:\Windows\system32 directory.
8. For File name, key in schmmgmt.msc.
9. Click Save to complete the procedure.
Creating a Start Menu Shortcut Entry
To create a shortcut entry on the Start Menu for the Active Directory Schema, do the following:
1. Right click Start; select: Open all Users
2. On the File menu, select New
Programs
Administrative Tools.
Shortcut
3. In the dialog box that comes up, browse to or key in the path to schmmgmt.msc (C:\Windows\system32\schmmgmt.msc) and click Next.
4. In the dialog box that comes up, key in Active Directory Schema as the name for the shortcut, then click Finish.
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Admin Utility
Extend and Update the Active Directory Schema
Step 1 - Create a New Attribute:
a) Open Control Panel
Administrative Tools
Active Directory Schema.
b) In the left panel of the screen that comes up, right-click Attributes:
c) Select New
Attribute.
d) In the warning message that appears, click Continue to bring up the Create New Attribute dialog box.
e) Fill in the dialog box according to the example below and click OK to complete step 1 of the procedure.
• Common Name – permission
• LDAP Display Name – permission
• Syntax – Unicode String
• Minimum – 1
• Maximum – 255
Note: The Unique X500 Object ID uses periods, not commas.
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Admin Utility
Step 2 - Extend the Object Class With the New Attribute:
a) Open Control Panel
Administrative Tools
Active Directory Schema.
b) In the left panel of the screen that comes up, select Classes.
c) In the right panel, right-click person:
d) Select Properties. The person’s Properties page comes up with the General tab displayed. Click the Attributes tab.
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Admin Utility
e) Select the Attributes tab and click the Add button:
f) In the list that comes up, select permission, then click OK to complete step 2 of the procedure.
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Admin Utility
Step 3 - Edit Active Directory Users With the Extended Schema:
a) Run ADSI Edit. (Installed as part of the Support Tools.)
b) Open Domain, and navigate to the cn=users dc=tripplite dc=com node.
c) Locate the user you wish to edit.
d) Right-click on the user’s name and select Properties.
e) On the Attribute Editor page of the dialog box that appears, select permission from the list.
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Admin Utility
f) Click Edit to bring up the String Attribute Editor:
g) In this field, replace the value shown with the desired access rights (e.g. c, w, j, l). (See the access rights table in the RADIUS Settings
section for details) You can also replace the value shown with su/xxxx, where xxxx represents the username assigned to the user in
the B051-000. In this case, user access rights will be the same as those that were assigned to them in the B051-000. (See the User
Management section for details)
h) Click OK. When you return to the Attribute Editor page, the permission entry now reflects the new permissions:
i) Click Apply to save the change and complete the procedure.
j) Repeat Step 3 (Edit Active Directory Users With the Extended Schema) for any other users you wish to add.
OpenLDAP Server
OpenLDAP is an open-source LDAP server designed for UNIX platforms. A Windows version can be downloaded from:
http://download.bergmans.us/openldap/openldap-2.2.29/openldap-2.2.29-db-4.3.29-openssl-0.9.8awin32 _ Setup.exe
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Admin Utility
OpenLDAP Server Installation
After downloading the program, launch the installer, select your language, accept the license and choose the target installation directory. The
default directory is: c:\Program Files\OpenLDAP.
When the Select Components dialog box appears, select install BDB-tools and install OpenLDAP-slapd as NT service, as shown in the
diagram below:
OpenLDAP Server Configuration
The main OpenLDAP configuration file, slapd.conf, has to be customized before launching the server. The modifications to the configuration
file will do the following:
• Specify the Unicode data directory. The default is ./ucdata.
• Choose the required LDAP schemas. The core schema is mandatory.
• Configure the path for the OpenLDAP pid and args startup files. The first contains the server pid, the second includes command line
arguments.
• Choose the database type. The default is bdb (Berkeley DB).
• Specify the server suffix. All entries in the directory will have this suffix, which represents the root of the directory tree. For example, with
suffix dc=tripplite,dc=com, the fully qualified name of all entries in the database will end with dc=tripplite,dc=com.
• Define the name of the administrator entry for the server (rootdn), along with its password (rootpw). This is the server’s super user. The rootdn
name must match the suffix defined above. (Since all entry names must end with the defined suffix, and the rootdn is an entry)
An example configuration file is provided in the figure below:
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Admin Utility
Starting the OpenLDAP Server
To start the OpenLDAP Server, run slapd (the OpenLDAP Server executable file) from the command line. slapd supports a number of
command line options, the most important option is the d switch that triggers debug information. For example, a command of slapd -d 256
would start OpenLDAP with a debug level of 256, as shown in the following screenshot:
Note: For details about slapd options and their meanings, refer to the OpenLDAP documentation.
Customizing the OpenLDAP Schema
The schema that slapd uses may be extended to support additional syntaxes, matching rules, attribute types, and object classes. In the case
of the B051-000, the B051-000 User class and the permission attribute are extended to define a new schema. The extended schema file
used to authenticate and authorize users logging in to the B051-000 is shown in the figure below:
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Admin Utility
LDAP DIT Design and LDIF File
LDAP Data Structure
An LDAP Directory stores information in a tree structure known as the Directory Information Tree (DIT). The nodes in the tree are directory
entries, and each entry contains information in attribute-value form. An example of the LDAP directory tree for the B051-000 is shown in the
figure below:
dc•=•com
dc•=•tripplite
cn•=•Manager
ou•=•Users
cn•=•steve
cn•=•judy1
cn•=•aaa
DIT Creation
The LDAP Data Interchange Format (LDIF) is used to represent LDAP entries in a simple text format (please refer to RFC 2849). The figure
below illustrates an LDIF file that creates the DIT for the B051-000 directory tree (shown in the figure in the previous section).
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Admin Utility
The following figure illustrates an LDIF file that defines the OpenLDAP group for the B051-000.
Using the New Schema
To use the new schema, do the following:
1. Save the new schema file (e.g., B051-000.schema) in the /OpenLDAP/ schema/ directory.
2. Add the new schema to the slapd.conf file, as shown in the figure:
3. Restart the LDAP server.
4. Write the LDIF file and create the database entries in init.ldif with the ldapadd command, as shown in the following example:
ldapadd -f init.ldif -x -D “cn=Manager,dc=tripplite,dc=com” -w secret
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Admin Utility
Security
The following pages describe the sections found in the Security page.
User Station Filters
IP and MAC filters provide a way for you to control access to the B051-000 based on the IP address and/or MAC address of the computer being
used to access it. To enable IP and/or MAC filtering, click the IP Filter Enable and/or MAC Filter Enable checkbox. There are a maximum of 100 filters
allowed for each. Note: You can only filter by IPv4 address.
• If the Include checkbox is checked, all the addresses within the filter range are allowed access to the unit; all other addresses are denied
access.
• If the Exclude checkbox is checked, all the addresses within the filter range are denied access to the unit; all other addresses are allowed
access.
To add an IP filter:
1. Check the IP Filter Enable checkbox.
2. Click Add. A dialog box similar to the one below appears.
3. To filter a single IP address, enter the same address into the From and To fields. To filter a range of IP addresses, enter the starting IP
address in the From field, and the ending IP address in the To field.
4. After entering the addresses, click OK. The IP filter will appear in the IP filter list.
5. Click the Apply button at the bottom of the page to save your changes.
6. Repeat these steps for any additional IP addresses you want to filter.
To delete an IP filter:
1. Select the desired IP filter from the IP filter list and click Remove.
2. Click the Apply button at the bottom of the page to save your changes.
To modify an IP filter:
1. Select the desired IP filter from the list and click Edit. An Edit dialog box similar to the Add dialog box will appear.
2. Delete the IP address in the From field and replace it with the new one.
3. Delete the IP address in the To field and replace it with the new one. Click OK.
4. Click the Apply button at the bottom of the page to save your changes.
Note: To block a computer from accessing the unit, you do not need to filter both its IP address and MAC address. A computer that is blocked by one filter will
be denied access to the unit even if it is allowed under the other.
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Admin Utility
To add a MAC filter:
1. Click Add. A dialog box similar to the one below appears.
2. Type in the desired MAC address and click OK.
3. Click the Apply button at the bottom of the page to save your changes.
4. Repeat these steps for any additional MAC addresses you want to filter.
To delete a MAC filter:
1. Select the desired MAC filter from the list and click Remove.
2. Click the Apply button at the bottom of the page to save your changes.
To modify a MAC filter:
1. Select the desired MAC filter from the list and click Edit. An Edit dialog box similar to the Add dialog box will appear.
2. Delete the old address and replace it with the new one. Click OK.
3. Click the Apply button at the bottom of the page to save your changes.
Note: To block a computer from accessing the unit, you do not need to filter both its IP address and MAC address. A computer that is blocked by one filter will
be denied access to the unit even if it is allowed under the other.
Login String
The Login String allows the IP address assigned to the B051-000 to be more secure by adding extra text to the end of it. When text is entered into
the Login String field, users will need to include a forward slash (/) and the Login String at the end of the URL to access the unit. For example, if
a Login String of abcdefg is entered, the user must enter a URL such as 192.168.0.126/abcdefg. Upon entering the desired login string, click the
Apply button at the bottom of the page to save your changes.
The following characters are allowed in the login string:
• 0–9, a–z, A–Z, ~ ! @ $ ^ & * ( ) _ + - = [ ] { } ; ’ < > , . |
The following characters are not allowed:
• % ” : / ? # \ [Space]
• Compound characters (Ẻ, Ҫ etc.)
Note: If a Login String is not entered, anyone can access the B051-000 using the IP Address alone, which makes the installation less secure.
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Admin Utility
Account Policy
The Account Policy section allows rules for usernames and passwords to be regulated. The settings in this section are described in the table below.
Field
Description
Minimum Username Length
Sets the minimum number of characters required for each username. Values from 1 to 16 can be entered. The default
value is 6.
Minimum Password Length
Sets the minimum number of characters required for each password. Values can be from 0 to 16. A setting of 0 means that a
password is not required, and users can login with only their username. The default value is 6.
Password Must Contain at Least
One Upper Case – Checking this box will require that each password contain one upper case letter
One Lower Case – Checking this box will require that each password contain one lower case letter
One Number – Checking this box will require that each password contain one number
Note: Current usernames and passwords are not affected when these settings are changed. Only usernames and passwords that are created
after these settings have been changed must follow the rules.
Disable Duplicate Login
Checking this box will prevent users from logging in with the same username and password to open more than one
session at the same time.
Enforce Password History
Check this box, and enter the number of times a unique password must be created before an old password can be
reused. The number represents the number of passwords the system will remember to enforce password history.
When you have finished editing the Account Policy settings, click the Apply button at the bottom of the page to save your changes.
Login Failures
The Login Failures section allows you to set up the parameters for what occurs when an account fails to log in successfully. To enable the settings
entered here, check the Enable checkbox. The table below describes the settings found in this section.
Note: When the Login Failures settings are disabled, there is no restriction on the number of login failures. It is strongly recommended that you enable these
features, and that both the Lock Client PC and Lock Account settings are enabled.
Field
Description
Allowed
Determines the number of failed login attempts an account gets before they are prevented from accessing the unit. The default value is 5.
Timeout
Determines the amount of time that the user is prevented from accessing the unit after exceeding the maximum number of failed login
attempts. The default value is 3 minutes.
Lock Client PC
When this checkbox is checked, the computer used to unsuccessfully access the unit will be locked out after exceeding the maximum
number of failed login attempts. This setting is enabled by default.
Note: This feature blocks the computer using its IP address. If the computer IP address is changed, it will be able to access the KVM in spite of this setting.
Lock Account
When this checkbox is checked, the account used to unsuccessfully access the KVM will be locked out after exceeding the maximum
number of failed login attempts. This setting is enabled by default.
When you have finished editing the Login Failures settings, click the Apply button at the bottom of the page to save your changes.
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Admin Utility
Encryption
This section allows you to set different encryption settings for the Keyboard/Mouse, Video and Virtual Media functions of the B051-000. You
can choose any combination of encryption methods (DES, 3DES, AES and/or RC4), you can choose to randomly switch between them or
you can choose no encryption at all. Although enabling encryption will add more security to your installation, it can also slow down system
performance (mouse, keyboard, video), with the following having the most impact:
• RC4 impacts performance the least out of the four encryption methods. DES is second to least in impact, followed by 3DES and AES.
• Of all the possible combinations, a combination of RC4 and DES impacts performance the least.
When you have finished editing the Encryption settings, click the Apply button at the bottom of the page to save your changes.
Working Mode
Use this section to set the working mode parameters.
• Enable ICMP—Enables the B051-000 to be pinged. If this checkbox is not checked, the unit cannot be pinged. The default is Enabled.
• Enable Multiuser Operation—Permits more than one user to log into the B051-000 at the same time. The default is Enabled.
• Enable Virtual Media Write—Allows redirected virtual media devices on a user’s system to send data to a remote server, as well as being
able to have data from the remote server written to them. The default is Enabled.
• Browser Service—Allows the administrator to limit the scope of browser access to the B051-000. Check the checkbox to enable this
function, then select the browser limitation in the drop-down box. Choices are explained in the following table:
Item
Explanation
Disable Browser
The B051-000 cannot be accessed via browser, but only from non-browser clients.
Disable HTTP
The B051-000 can be accessed via browser, but not an ordinary HTTP login connection—only over a secure HTTPS (SSL) connection.
Disable HTTPS (SSL)
The B051-000 can be accessed via browser over an ordinary HTTP login connection, but not via a secure HTTPS (SSL) connection.
• Disable Authentication—No authentication procedures are used to check users attempting to log in. Users gain Administrator access
simply by entering a user name and password.
Note: Enabling this setting creates a dangerous security breach and should only be used under very special circumstances.
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Admin Utility
Certificate Signing Request
The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate.
To perform this operation, do the following:
1. Click Create CSR. The following dialog box appears:
2. Fill in the form using entries valid for your site. All fields are required. See the examples in the table below:
Information
Example
Country (2-Letter Code)
TW
State or Province
Taiwan
Locality
Taipei
Organization
Your Company, Ltd.
Unit
Techdoc Department
Common Name
www.mycompany.com
(This must be the exact domain name of the site for which you want the certificate to be valid. If the site’s domain name is
www.mycompany.com and you specify only mycompany.com, the certificate will not be valid.)
Email Address
administrator@mycompany.com
3) Click Create. A self-signed certificate based on the information you provided is now stored on the B051-000.
4) Click Get CSR. Save the certificate file (csr.cer) to your computer. This is the file you give to the third-party CA to apply for their signed
SSL certificate.
5) After the CA sends you the certificate, save it to your computer. Click Browse to locate the file, and click Upload to store it on the
B051-000.
Note: When you upload the file, the B051-000 checks it to make sure the specified information matches. If it does, the file is accepted. If it does not, the
file is rejected.
6) To remove the certificate or replace it with a new one (because of a domain name change, for instance), click Remove CSR.
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Admin Utility
Private Certificate
When logging into the KVM switch over a secure (SSL) connection, a certificate is required to ensure you are logging into a secure site. If a
certificate is not recognized as secure, you will be prompted each time you log in to verify you want to continue to the website. This section
allows you to import an Encryption Key and Certificate. To import an Encryption Key and Certificate, follow the steps below.
1. Click the Browse button to the right of the Private Key field, browse to where your private encryption key file is located, and then select it.
2. Click the Browse button to the right of the Certificate field, browse to where your certificate file is located, and then select it.
3. Click the Upload button to complete the procedure.
Note: Both the Private Key and Certificate must be imported at the same time. Clicking the Restore Default button returns the KVM to the default
certificate that came installed on it.
4. Click the Apply button at the bottom of the page to save your changes.
User Management
The User Management page allows Administrators and Select accounts who have been given Configure permission (see the following section
for details) to add/edit accounts on the B051-000. If an account has not been given Configure permission, they will not be able to access it
when they log in.
Adding an Account
There is a default Administrator account on the B051-000 that can be used for setting up the unit. The default Administrator username
is administrator, and the default password is password. It is strongly recommended that you update the default account’s username and
password to something unique. To add a new account, follow the steps below.
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Admin Utility
1. Upon entering the User Management page, the fields on the right will be blank. Enter the appropriate information for the account you are
creating. Clicking the Reset button will clear all of the settings on the right side of the page. (The contents of the user information screen and
their meanings are described in the table below.)
Setting
Description
Username
Enter a username for the account here. The username can contain up to 16 characters, and must meet the Account Policy requirements
set in the Security page. (See Account Policy section for details.)
Password
Enter a password for the account here. The password can contain up to 16 characters, and must meet the Account Policy requirements
set in the Security page. (See Account Policy section for details.)
Confirm
Password
For security purposes you must re-enter the password. If the password does not match the password you just entered in the previous
field, you will not be allowed to save the account information.
Description
Enter any additional information that you want to describe the account. This is an optional field.
Admin / User /
Select
Select the type of account that you will be creating; Administrator, User or Select. There is no limitation on the number of each type of
account that can be created, only a limit on the number of total accounts. You can create up to 64 accounts on the B051-000.
• Administrator – This account type has full access to the unit. They can fully access the computer/KVM and serial devices connected
to the B051-000, change any and all settings, and add/edit any account type.
• User – This account type has limited permissions, which consist of access to the unit via either the Windows or Java clients and
access to the unit’s power management functionality.
• Select – This account type gives Administrators the ability to customize the permissions granted to the account. Any combination of
permissions can be granted by checking the checkbox of the corresponding permission.
Permissions
The permission settings in this section of the user information page determine what functionality the account is able to use. Check the
checkbox next to the permission to enable it for the account. Leave it unchecked to deny the account access to that functionality.
• Windows Client – Gives the account access to the browser and non-browser versions of the Windows client.
• Java Client – Gives the account access to the browser and non-browser versions of the Java client.
• View Only – Limits the account to viewing the video of the connected computer/KVM only. They will not be able to perform keyboard
and mouse functions.
• Configure – Gives the account access to all of the settings in the Admin utility, allowing them to set up and modify the unit’s
operating environment and create/edit user accounts.
• Log – Gives the account access to the Log page in the web browser Admin Utility, where they can view events that have taken place
on the installation. (See the Log section in this manual for details.) If this checkbox is not checked, the Log icon will not appear when
the account logs into the unit.
• Enable Telnet/SSH – Allows the account access to the connected serial device(s) via a telnet/SSH client. When checked, choose
from the drop-down list whether to give the account telnet access, SSH access, or both.
Note: The telnet and SSH links will not appear on the web browser Remote Console page unless Serial Console or 2-Wire RS-232 Serial Console
management is enabled in the Console Management page. (See the Console Management section in this manual for details)
• Enable Virtual Media – Allows the account to access the unit’s virtual media functionality. When checked, choose from the
drop-down list whether the account will have Read Only or Read/Write access to virtual media.
2. When you are finished with your changes, click the Add button to add the new account to the list on the left side of the page. Click the
Apply button at the bottom of the page to save the new account.
Modifying an Account
To modify an existing account, do the following:
1. Select the desired account from the list on the left side of the User Management page. Upon selection, the account information will be
displayed on the right side of the page.
2. As when creating an account, make any necessary changes.
3. When you are finished with your changes, click the Update button to update the selected account. Click the Apply button at the bottom of
the page to save the modified account information.
Deleting an Account
To delete an existing account, do the following:
1. Select the desired account from the list on the left side of the User Management page. Upon selection, the account information will be
displayed on the right side of the page.
2. Click the Remove button to remove the account from the list. Click the Apply button to save the changes and delete the account.
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Admin Utility
Console Management
The Console Management page allows Administrators and Select accounts that have been given permission to set the RS-232 Serial Port to
be used as a Serial Console or OOBC (Out of Band Connection), and to customize its settings accordingly.
Serial Console
To set the RS-232 Serial port for use with a serial device, check the Serial Console tab at the top of the page. When checked, the following
page is displayed.
Setting
Description
Baud Rate
Sets the port’s data transfer speed to match that of the connected device. The drop-down list provides settings from 300 to
115200, with the default being 9600. Select the baud rate that matches your device.
Data Bits
Sets the number of bits used to transmit one character of information. The drop-down list provides bit settings of 5, 6, 7 and 8, with
the default being 8. Select the data bits setting that matches your device.
Parity
This bit checks the integrity of the transmitted data. The drop-down list provides the following options: None, Odd, Even, Mark and
Space, with the default being None. Select the option that matches your device.
Stop Bits
Indicates a character has been transmitted. The drop-down list provides settings of 1 and 2, with the default being 1. Select the
setting that matches your device.
Flow Control
Allows you to choose how the data flow will be controlled. The drop-down list provides the following options: None, Hardware (RTS/CTS),
and XON/XOFF, with the default being None. Select the flow control setting that matches that of your device.
Alert String
The Alert String fields allow you to enter events that you will be informed about as they occur on the connected device. (e.g. Power
On, Power Off, etc.)
When you have finished editing the Serial Console settings, click the Save button at the bottom of the page to save your changes.
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Admin Utility
OOBC
In case the B051-000 cannot be accessed via the LAN, it can be accessed with an external modem via the switch’s RS-232 serial port.
To enable support for PPP (modem) operation, check the Enable Out of Band Access checkbox. When checked, the settings fields become
active for you to customize.
Note: Enabling out of band access automatically enables Dial In operation. For the modem session, the B051-000 has an IP address of 192.168.192.1, and
the user side has an IP address of 192.168.192.101.
Enable Dial Back
If the Enable Dial Back checkbox is checked, the switch will disconnect calls that dial into it, and dial back to one of the entries specified in
the table below.
• Enable Fixed Number Dial Back – When the Enable Fixed Number Dial Back checkbox is checked, the B051-000 will hang up on the
modem when there is an incoming call, and dial back to the modem represented by the phone number in the Phone Number field.
• Enable Flexible Dial Back – When the Enable Flexible Dial Back checkbox is checked, the B051-000 can dial back to any modem
specified by the user. Simply enter a password into the Password field, and when a user connects to the B051-000’s modem, they will be
prompted to enter a username and password. They should enter the phone number of the modem that they want to dial back to as the
username, and use the password that is set in the Password field as the password.
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Admin Utility
Enable Dial Out
To use the dial-out feature, you must establish an account with an Internet Service Provider (ISP), and use a modem to dial out to your ISP
account. Check the Enable Dial Out checkbox to enable this feature. The settings found in this section are described in the table below.
Setting
Description
ISP Settings
Enter the Phone Number, Account Name and Password that you use to connect to your ISP here.
Dial Out
Schedule
This section allows you to determine what times the B051-000 will dial out over your ISP connection.
Emergency
Dial Out
In the event that the B051-000 gets disconnected from the network, or the network goes down, this feature will automatically connect via the
ISP dial up connection.
• Every – Check this option to choose between the 5 options in the drop-down menu: Never, Every Hour, Every 2 Hours, Every 3 Hours or
Every 4 Hours.
• Daily at – Check this option to enter a time that the B051-000 will dial out over your ISP every day. Use the hh:mm format to specify the
desired time.
• PPP Online Time – Enter the amount of time you want an ISP connection to last before it is terminated. A setting of 0 means that the ISP
connection will not automatically disconnect itself.
• PPP Stays Online Until Network Recovery – When this option is checked, the ISP connection will remain active until the network
connection is reestablished.
• PPP Online Time – When this option is checked, the ISP connection will remain active for the amount of time you set here. A setting of 0
means that the ISP connection will not automatically disconnect itself.
Dial Out Mail
Configuration
This section allows you to set up email notifications of system events via an SMTP server. These notifications will be sent over the ISP network
connection, as opposed to the notifications that are set up in the ANMS page (see the SMTP Settings section of this manual for details),
which go out over the standard network.
• SMTP Server IP Address – Enter the IP address or domain name of your SMTP server here.
• In the Email From field, key in the email address that you want the report to show up as being sent from.
• In the To field, key in the email address(es) you want the report to be sent to.
Note: If you are entering more than one address, separate them with a semicolon.
• SMTP server requires secure connection (SSL) – Check this checkbox if your server requires a secure connection.
• SMTP Server Requires Authentication – Check this checkbox if your server requires authentication. When checked, the Account Name
and Password fields are activated. Enter in the Account Name and Password for your SMTP server.
When you have finished editing the OOBC settings, click the Apply button at the bottom of the page to save your changes.
PPP Modem Access
Follow the steps below to setup and access the B051-000 via dial-in modem.
Note: For the modem session, the B051-000 has an IP address of 192.168.192.1, and the user side has an IP address of 192.168.192.101.
1. Set up your hardware configuration to match the diagram below.
2. From your computer, use your modem terminal program to dial into the B051-000’s modem.
Note: If you don’t know the modem’s serial parameters, get them from the system administrator. An example of setting up a modem terminal program
under Windows XP is provided on the next page.
3. Once the connection is established, open your browser, and specify 192.168.192.1 in the URL box. From here, operation is the same as
if you had logged in from a browser or with the AP programs.
Connection Setup Example (Windows XP)
To set up a dial-in connection to the B051-000 under Windows XP, follow the steps below.
1. From the Start menu, select Control Panel ➞ Network Connections ➞ Create a New Connection.
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Admin Utility
2. When the Welcome to the New Connection Wizard dialog box appears, click Next to move on.
3. In the Network Connection Type dialog box, select Connect to the network at my workplace and click Next.
4. In the Network Connection dialog box, select Dial-up connection and click Next.
5. In the Connection Name dialog box, key in a name for the connection and click Next.
6. In the Connection Availability dialog box, you can select either Anyone’s use or My use only, depending on your preferences, then click Next.
Note: If you are the only user on this computer, this dialog box won’t appear.
7. In the Phone Number to dial dialog box, key in the phone number of the modem connected to the B051-000 (be sure to include country
and area codes, if necessary), then click Next.
8. In the Completing the New Connection Wizard dialog box, check Add a shortcut to this connection on my desktop and click Finish.
9. This completes the connection setup. Double-click the desktop shortcut icon to make a dial-in connection to the B051-000.
Sessions (Browser only)
The Sessions page allows Administrators, and Select accounts who are given Configure permission (See the User Management section in this
manual for details) to see who is logged into the B051-000, and provides information about each of their sessions. It also provides the option
of ending a session by selecting the account from the Sessions list and clicking the End Session icon.
Customization
Use this section to edit device settings.
• Mode
o Force All to Grayscale—Changes the remote displays of all devices connected to the B051-000 to grayscale. This can speed up I/O
transfer in low-bandwidth situations.
o Enable Client AP Device List—The unit appears in the Server List when using the non-browser WinClient or Java Client AP. If this
option is not checked, you can still connect to the unit, but its name will not appear in the Server List.
• USB IO Settings
o OS—Specifies the operating system the server on the connected port is using. Choose from Win, Mac, Sun and Other. The default is
Win.
o Language—Specifies the OS language being used by the server on the connected port. The drop-down menu shows the available
choices. The default is English US.
• Multiuser Mode—Defines how a port is to be accessed when multiple users have logged on, as follows:
o Exclusive—The first user to switch to the port has exclusive control over it. No other users can view the port.
o Occupy—The first user to switch to the port has control over the port, but additional users may view the port’s video display.
o Share—Users simultaneously share control of the port. Input from the users is placed in a queue and executed chronologically. Under
these circumstances, users can take advantage of the Message Board, which allows a user to take control of the keyboard/mouse or
keyboard/mouse/video of a Share port.
o Occupy Timeout—If there is no user input for the amount of time specified here, the control privilege is released and transferred to the
next user who moves the mouse or uses the keyboard.
• Reset—After making network changes, be sure to check the Reset on exit checkbox before logging out. This allows changes to take effect
without having to power the unit off and on. Click Reset Default Values to use the default factory settings.
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Admin Utility
Date/Time
The Date/Time page allows the user to set the date and time parameters for the KVM switch. The following section describes the settings on
this page.
Time Zone
• Use the drop-down menu at the top of this section to select the Time Zone where the B051-000 is located.
• If your area uses Daylight Savings Time, check the Daylight Savings Time checkbox.
To manually set the date and time, do the following:
1. In the Date section, select the current month using the drop-down menu.
2. If needed, click the < or > buttons in the Date section to move backward or forward to the correct year.
3. In the calendar in the Date section, click on the current day.
4. In the Time section, enter the current time using the 24-hour HH:MM:SS format.
5. Click the Set button in the Time section to apply your changes.
Network Time
To have the time automatically synchronized to a network time server, do the following:
1. Check the Enable Auto Adjustment checkbox.
2. Select a time server from the Preferred Time Server drop-down list, or check the Preferred Custom Server IP checkbox, and enter the IP
of your preferred time server.
3. If desired, repeat step 2 to enter an Alternate Time Server.
4. Key in the desired number of days between synchronization in the Adjust Time Every _ _ Days field.
5. Click the Adjust Time Now button to synchronize immediately.
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Admin Utility
Maintenance
The Maintenance page allows Administrators and Select accounts who have been given Configure permission (See the User Management
section in this manual for details) to upgrade the B051-000 firmware, as well as back up and restore the settings of the unit. The settings
found in this page are described in the following sections.
Firmware Upgrade
As firmware upgrades become available, you can find them online at www.tripplite.com/support. To upgrade the firmware, follow the steps
below:
1. Go to www.tripplite.com/support to download the most current firmware and save it to a computer that is not connected to the
B051-000.
2. Log in to the Admin Utility, and navigate to the Maintenance page.
3. By default, the Check Firmware Version box is checked, which causes the unit to check if the current firmware installed on the B051-000
is the same or newer than that of the file you are using to upgrade the firmware. If the current version is the same or newer, you will not
be allowed to continue with the upgrade. If you wish to perform an upgrade without checking to see if the current firmware version is the
same or newer than the upgrade file, simply uncheck this checkbox.
4. Click the Browse button, and then navigate to and select the firmware upgrade file you downloaded from the Tripp Lite website.
5. Click the Upgrade Firmware button to begin the upgrade.
6. When the upload is complete, a message appears stating the operation was successful. Log out of the unit, and click Yes on the prompt
that appears to notify you that a system reset will take place. The unit will reboot (this may take a few minutes), and the upgrade will be
complete. In the event of a firmware upgrade failure, see the Upgrade Recovery section below.
Firmware Upgrade Recovery
Should the firmware upgrade procedure fail, and the unit becomes unusable, follow the steps below to restore it.
Note: It is strongly recommended that you take advantage of the B051-000 backup functionality (See Backup section for details) in the event that you may
need to use this procedure.
1. Power off the unit.
2. Press and hold the Reset button on the front of the unit.
3. Power on the B051-000 while holding down the Reset button.
4. The B051-000 will be restored to its original firmware version and settings. You will now be able to access the unit and try upgrading the
firmware again.
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Admin Utility
Backup
The Backup section allows you to create a backup file of the B051-000 settings, in the event you need to restore the settings of the unit to
those of a previous time period. To create a backup of the B051-000, follow the steps below.
1. Key in a password in the Password field, to be used when restoring the settings of the unit.
Note: Setting a password is optional. If you do not wish to use a password, you can skip this step.
2. Click the Backup button.
3. A pop-up appears asking you to save the backup file. Browse to a desired location on your computer and save the file.
Restore
The Restore section allows you to restore the settings of the unit using a previously saved backup file. Information on the unit will be replaced
with that of the backup file. To restore the settings of the unit using a backup file, follow the steps below.
1. Click on the Browse button to the right of the filename field, and then navigate to and select the backup file.
2. If you set up a password when creating the backup file, enter it in the Password field.
3. Select as many of the options that are presented as you wish to restore, and then click the Restore button. Once complete, a message
appears to inform you that the procedure succeeded, and that the changes will take place upon the next login.
Ping Host
The Ping Host page lets you ping the IP address of a device to see if it’s responding on the network. To ping a device, enter its IP address,
and click Ping.
46
Remote Session Operation
Depending on whether you login to the B051-000 via web browser or one of the non-browser applications, you will initiate a remote session in
different ways.
Note: If you are initiating a remote session for the first time, you will be prompted to install an ActiveX Control when using the Windows Client. When using the
Java Client, you may be prompted to confirm that the site can be trusted. Proceed with any prompts that appear.
Remote Console Preview
The Remote Console Preview displays a snapshot of the screen of the connected computer/KVM. Clicking Refresh below the preview screen will
refresh the snapshot to display the current screen image.
Java Applet and Windows Client
On the left side of the Remote Console Preview screen is a viewer link that allows you to initiate a remote session. By default, the admin utility
is set to automatically detect what browser you are using and display the appropriate link. For example, if using Internet Explorer, the Windows
Client link will be the default. If using a browser other than Internet Explorer, the Java Applet link will be the default. The Java Applet can be
used in both Internet Explorer and non-Internet Explorer browsers, but the Windows Client can only be used in Internet Explorer. To use the
Java Applet in Internet Explorer, you must access the User Preferences page and select it. (See the User Settings section in this manual for
details) Clicking on one of these links will initiate a remote session.
When a remote session is initiated, the screen of the computer/KVM switch that is connected to the B051-000 will appear with a Control
Panel located in the top-center.
Note: If connected to a KVM switch, you will need to use the KVM’s OSD or Hotkey Commands to switch between computers connected to it.
47
Remote Session Operation
Control Panel
The Control Panel is provided as a way for the user to optimize and control the remote session. Regardless of how you initiated a remote
session, the Control Panel and its functionality remain the same. When a remote session is initiated, the Control Panel appears at the topcenter of the screen for a few seconds and then disappears. To display the Control Panel after it has disappeared, simply hover your mouse
pointer over the top-center of the screen.
The Control Panel consists of an icon bar at the top and two text bars at the bottom. When the mouse pointer is hovered over an icon, the
description of the icon is displayed in the text bar. When the mouse pointer is not over an icon, the text bars display the video resolution of
the selected computer and the IP address of the B051-000. You can drag the control panel to any location on the remote screen by hovering
over the text bar, and then clicking-and-dragging it. Each of the icons contained in the Control Panel and their functionality is described in the
sections that follow.
Always on Top / Auto Hide – Click this button to toggle between displaying the control panel all the time, or to allow it to disappear
after a few seconds of inactivity.
Hotkeys / Macros – The Hotkeys / Macros page allows the user to use Hotkeys and Macros to manipulate the remote computer. The
user can enable/disable hotkeys, and create/edit User Macros and System Macros. The sections that follow describe how these features
work.
Hotkeys
Various configuration actions related to the keyboard, video and mouse can be performed via hotkey combinations. The Hotkey setup utility
is accessed by clicking on the Hotkey / Macros icon and then clicking on the Hotkeys button at the top of the screen. The Hotkeys screen
displays the available hotkeys and their corresponding hotkey combinations.
By default, the only hotkeys that are enabled are the Exit Remote Location and Substitute Alt Key hotkeys. To enable/disable a hotkey, simply
check/uncheck the box to the left of it. To change a hotkeys command sequence, follow the steps below.
1. Highlight the desired hotkey and click on the Set Hotkey button.
2. Key in the desired hotkey combination, one key at a time. The keys will be displayed in the hotkey column as they are entered.
Note: Clicking the Cancel button will cancel the recording process. Clicking on the Clear button will delete any keys that you entered while keeping the
recording process active.
3. When finished entering the hotkey sequence, click on the Save button.
Note: Clicking the Reset button will restore all of the default hotkey command sequences, and enable/disable defaults. You can use the same function keys
for more than one hotkey command sequence, as long as the first key is not the same. For example, you can use [F1, F2, F3] for one action and [F2, F1,
F3] for another, but you cannot use [F1, F3, F2] once [F1, F2, F3] has been used.
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Remote Session Operation
The table below lists the default hotkeys, along with a description of their functions and their default command sequences.
Hotkey
Description
Command Sequence
Exit Remote Location
Closes you out of a remote session.
[F2, F3, F4]
Adjust Video
Opens the Video Settings screen.
[F5, F6, F7]
Toggle Control Panel
Toggles the Control Panel off and on. When off, you will not be able to access the control panel.
[F3, F4, F5]
Adjust Mouse
When the local and remote mouse pointers go out of sync, this command brings them back together
again.
[F8, F7, F6]
Show/Hide Local Cursor
Toggles the local mouse pointer on/off.
[F4, F5]
Substitute Ctrl Key
By default, hotkey combinations that use the Ctrl key, such as [Ctrl, Alt, Delete], get sent to the local
computer. This hotkey allows you to set a substitute Ctrl key that can be used for the remote computer.
F11
Substitute Alt Key
By default, hotkey combinations that use the Alt key, such as [Ctrl, Alt, Delete], get sent to the local
computer. This hotkey allows you to set a substitute Alt key that can be used for the remote computer.
F12
User Macros
The User Macros page allows you to add macros to the unit that can be performed on the connected computer using the Macro List feature of
the control panel (See Macro List section for details). By default, the User Macros page is displayed when the Hotkeys / Macros icon is clicked
on. To display the page when it isn’t selected, click on the User Macros button at the top of the Hotkeys / Macros screen.
To create a macro, follow the steps below.
1. Click the Add button on the right side of the screen.
2. In the name field that appears, key in a name for the macro you are adding.
3. With the new macro highlighted, click the Record button on the right side of the screen. Recording will begin and the following panel will be
displayed in the upper-left corner of the remote screen.
4. Enter in the macro hotkey sequence and then click the Done button. You will be returned to the User Macros screen, with your macro
name and hotkey combination added to the list. Repeat this procedure for any additional macros you wish to create.
Note: Clicking the Pause button will pause/unpause the recording of the hotkey sequence. Clicking the Cancel button will cancel the recording of the hotkey
sequence. Clicking the Show button will display the hotkeys as they are entered.
49
Remote Session Operation
System Macros
The System Macros page allows you to add macros to the unit that can be performed automatically upon closing a session. For example, you
can create a macro that sends the Winkey-L combination, causing a computer’s login page to come up the next time it is accessed. To display
the System Macros page when it isn’t selected, click on the System Macros button at the top of the Hotkeys / Macros screen.
To create a macro, follow the steps below.
1. Click the Add button on the right side of the screen.
2. In the name field that appears, key in a name for the macro you are adding.
3. With the new macro highlighted, click the Record button on the right side of the screen. Recording will begin and the following panel will be
displayed in the upper-left corner of the remote screen.
4. Enter the macro hotkey sequence and then click the Done button. You will be returned to the System Macros screen, with your macro
name and hotkey combination added to the list. Repeat this procedure for any additional macros you wish to create.
Note: Clicking the Pause button will pause/unpause the recording of the hotkey sequence. Clicking the Cancel button will cancel the recording of the hotkey
sequence. Clicking the Show button will display the hotkeys as they are entered.
Once system macros are created, they are available to be assigned via the Exit Macro setting (See the Exit Macro section in this manual for
details).
Video Settings – The Video Settings screen allows you to adjust the placement and picture quality of the remote screen. The quality of
the image display has a direct effect on the keyboard and mouse response time. Higher-quality video results in more information being
transferred over the network, which can cause slow keyboard and mouse response time in slower networks. Click this icon to open the
Video Settings screen.
50
Remote Session Operation
The table below describes the contents of the Video Settings screen:
Setting
Description
Screen Position
Adjust the horizontal and vertical position of the screen using the Screen Position arrows.
Auto Sync
Click this button to automatically detect the vertical and horizontal position settings of the remote screen. If the local and remote mouse
pointers are not synced, performing this function will normally bring them back into alignment. If Auto Sync fails to align the screen
properly, use the Screen Position arrows to make manual adjustments.
RGB
Move the RGB (Red, Green, Blue) slider bars to adjust the corresponding color component of the video image. Check the Set to Grayscale
checkbox to display the video of the remote computer in black and white. If the remote keyboard and mouse response time is slow or
choppy, checking the Set to Grayscale option can speed them up.
Gamma
This section allows you to adjust the video display’s gamma level. This function is discussed in detail in the Gamma Adjustment section
following this table.
Performance
Select the type of internet connection that exists between the Local Client computer and the B051-000. The B051-000 will use that
selection to automatically adjust the Video Quality and Detect Tolerance settings to optimize the quality of the video display. Because
network conditions vary, if none of the preset choices works well, you can select Customize and use the Video Quality and Detect
Tolerance slider bars to adjust settings to suit your conditions.
Video Quality
Drag the slider bar to adjust the overall quality of the video of the remote computer. On slower networks, lowering the video quality can
help improve keyboard and mouse response time.
Enable Refresh
The remote screen can be set to be redrawn every 1 to 99 seconds, eliminating unwanted artifacts that would otherwise remain on the
screen. Click the Enable Refresh checkbox to activate this feature, and then enter in the desired refresh rate.
Transparency
Adjusts the transparency of the toolbars displayed by the Windows and Java Clients. Move the slider bar until the transparency is set to the
desired level.
Color Depth
Control
Allows you to adjust the amount of color information sent over the network for the remote monitor. For slower networks, setting the color depth to
a lower setting can help improve remote session performance. Enable checkbox to activate this setting.
Detect Tolerance
This setting governs allowable pixel changes. A high setting limits changes, resulting in lower video quality and less data transfer. A low
setting allows more changes, resulting in higher video quality and more data transfer. On slower networks, a high detect tolerance setting
can help improve keyboard and mouse response time.
Gamma Adjustment
If it is necessary to correct the gamma level for the remote computer, use the Gamma function in the Video Settings screen. Under the Basic
configuration, the gamma drop-down list includes ten preset and four user-defined gamma levels to choose from. Simply select the desired
setting from the drop-down list. To set your own gamma levels, follow the instructions below.
1. Click the Advanced button to bring up the gamma adjustment settings.
2. Click and drag the diagonal line at as many points as you wish to achieve the display output you desire. Click the Reset button at any time
to abandon changes and return to the default gamma settings. Click the Cancel button to abandon changes and close the Video Settings
screen.
3. To save the new gamma settings, select a user-defined setting from the drop-down list and click the Save button. Your gamma settings will
be saved to the selected user defined option.
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Remote Session Operation
Video Auto Sync – Click this icon to have the vertical and horizontal offset values of the remote screen automatically detected and
synchronized with the local screen.
Note: If the local and remote mouse pointers are out of sync, performing a video auto sync will normally bring them back into alignment. If the video
auto sync fails to align the screen properly, use the screen position arrows in the Video Settings screen to make manual adjustments.
Screen Mode – Click this icon to toggle Full Screen mode on/off. For those accessing the unit via one of the Windows clients, rightclicking this icon will toggle Keep Screen Size on/off. When Keep Screen Size is enabled, turning on Full Screen mode will not change
the size of the remote screen. For example, remote screens that are set to resolutions lower than that of the local monitor will be
displayed as a box inside the local display. When both Keep Screen Size and Full Screen Mode are enabled, the remote screen will
be displayed as a box with a black background. If Keep Screen Size is disabled and Full Screen Mode is enabled, the screen will be
stretched to fit the entire local monitor.
Note: Keep Screen Size can only be toggled on/off when using one of the Windows clients. When using one of the Java clients, Keep Screen Size is
always enabled.
Snapshot – Clicking this icon will take a screenshot of the remote computer and save it to the local computer. By default, snapshots
are saved to the local computer’s desktop. The file type, quality and location can be changed via the Customize Control Panel page.
Message Board – The B051-000 supports multiple user logins, which can give rise to access conflicts. To alleviate this problem, a
message board feature has been provided that allows users to communicate with each other.
The buttons on the button bar at the top of the message board are toggles. The actions for each of these buttons are described in the table
below.
Button
Function
Enable/Disable Chat – When disabled, this icon displays next to the disabled user’s name in the User List panel of all users’ message boards.
Messages directed to the disabled user are not displayed on the message board. The button is shadowed when chat is disabled.
Occupy/Release Keyboard/Video/Mouse – When you occupy the KVM, other users cannot see the video, and cannot input keyboard or mouse
data. A prompt will come up on the locked-out users’ monitor stating which user has occupied the KVM. The button in the message board is
shadowed, and this icon displays next to the occupying user’s name in the User List of all users’ message boards.
Occupy/Release Keyboard/Mouse – When you occupy the KM, other users can see the video, but cannot input keyboard or mouse data. The
button is shadowed, and this icon displays next to the occupying user’s name in the User List of all users’ message boards.
User List Panel
• To hide/unhide the User List panel, click on the arrows in the panel separator.
• The names of all the logged-in users appear in the User List panel. Select the names of the users that you wish to communicate with before
sending your message.
• If a user has disabled chat, its icon displays before that user’s name.
• If a user has occupied the KVM or the KM, the corresponding icon displays before that user’s name.
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Remote Session Operation
Compose Panel
Type your message into this panel and then click the Send button or press the [Enter] key to post the message to the message board.
Note: You must select the user that you want to communicate with from the user list. To send a message to all users, simply click All Users in the user list.
Message Display Panel
Messages that users post to the board, as well as system messages, display in this panel. If you disable chat, messages that get posted do
not appear.
Ctrl – Alt – Delete – Click this icon to send the [Ctrl, Alt, Delete] command to the remote computer.
Set to Grayscale – Click this icon to display the remote video in black and white. On slower networks, displaying the remote video in
black and white can help improve keyboard and mouse response time.
Virtual Media – The Virtual Media function allows a drive, folder, image file, smart card reader or removable disk on a user’s system to
be accessible on the remote server. The following media are supported via the B051-000 Virtual Media functionality.
Browser and non-Browser Windows Client
• IDE CD-ROM/DVD-ROM Drives – Read Only
• IDE Hard Drives – Read Only
• USB CD-ROM/DVD-ROM Drives – Read Only
• USB Hard Drives – Read/Write*
• USB Flash Drives – Read/Write*
• USB Floppy Drives – Read/Write
• Smart Card Readers
• ISO Files – Read Only
• Folders – Read/Write
* These drives can be mounted either as a Drive or as a Removable Disk. Mounting as a Removable Disk allows the user to boot the remote server if the disk
contains a bootable OS. If the disk contains more than one partition, the remote server can access all of the partitions.
Browser and non-Browser Java Client
• ISO Files – Read Only
• Folders – Read/Write
Virtual Media Operation
When accessing a connected computer remotely, you can use media from the computer you are accessing the unit with on the remote
computer. To access virtual media via remote session, follow the instructions below.
Notes:
1. In order to use the Virtual Media functionality, the USB virtual media cable that came with the B051-000 must be connected from the unit to the computer.
2. When accessing the unit remotely with a Windows Vista or 7 computer, you must run Internet Explorer as an administrator for virtual media to function
properly.
3. When mounting a smart card reader, the smart card reader driver must be installed on both the computer being used to access the B051-000 and the
computer connected to the B051-000.
4. When mounting a smart card reader, no other virtual media can be mounted at the same time.
5. The Java Client only supports the mounting of ISO Files and Folders. The Windows Client must be used for all other media.
53
Remote Session Operation
1. Click the Virtual Media icon on the control panel to bring up the following screen.
Note: The T button in the upper-right corner brings up a slider bar that allows you to adjust the transparency of the virtual media screen. When you’re
finished making an adjustment, simply click anywhere on the screen to close the slider bar.
2. Click the Add button and then select the desired media from the list of media sources that appears. Each selected media source will allow
you to choose the available drive, file, folder or removable disk.
Note: If your media source is USB 1.1, check the Disable High Speed USB Operation Mode checkbox.
3. Repeat this step to add as many media sources as you want to the Virtual Media screen. To remove a media source from the list, highlight
it and click the Remove button.
Note: When mounting a smart card reader, no other virtual media can be mounted at the same time. Otherwise, up to 3 media sources can be used at any
one time, with the top 3 sources in the list being the active devices. To rearrange the device order, highlight the desired device and use the arrow keys on
the right of the screen to move the device up or down in the list.
54
Remote Session Operation
4. Some media sources are Read Only, whereas others are Read/Write. Those that are Read/Write can be viewed on the remote computer,
and can have data from the remote computer added to them. Those that are Read Only can only be viewed. Read Only media sources
will be grayed out in the list, not allowing you to check the Enable Write checkbox to the left of the source. Read/Write sources will not be
grayed out, and you will be able to decide whether data can be added to them or not. By default, Read/Write sources are displayed with the
Enable Write checkbox unchecked, which means that data cannot be added to them. To allow data from the remote computer to be added
to a media source, simply check the Enable Write checkbox to the left of it in the list.
5. Once all media sources are added, and the desired 3 media sources are at the top of the list, click the Mount button to close the dialog
box and open the media sources on the remote computer.
Note: Depending on the speed of your network and the size of the media source, it may take 30 seconds or so for the dialog box to close and the media to
open on the remote computer.
6. To disconnect the media sources from the remote computer, click on the Virtual Media icon in the control panel.
Zoom – Click this icon to zoom in on the remote display. You can choose to display the screen at 100%, 75%, 50% or 25%. Checking
the 1:1 checkbox will keep the screen contents sized in a 1:1 ratio, regardless of whether you choose to display the remote session at
100%, 75%, 50% or 25%.
On-Screen Keyboard – The Control Panel features an on-screen keyboard, available in multiple languages, with all of the standard
keyboard keys for each language. Click this icon to display the on-screen keyboard.
• To switch to a different language keyboard, open the drop-down list in the upper-right of the on-screen keyboard and select the desired
language.
• To expand the keyboard to include the number pad, click on the arrow icon to the right of the language drop-down menu.
Mouse Pointer – Click to choose how the local and remote mouse pointers are displayed. You can choose to display Dual mouse
pointers, Crosshairs mouse pointers, the local mouse pointer as a tiny dot (not available via Java) or only the remote mouse pointer.
Dual mouse pointers display both local and remote mice as arrows. Crosshairs mouse pointers display the local mouse as a cross, and
the remote mouse pointer displays the remote mouse as an arrow. When displaying the local mouse pointer as a tiny dot, the remote
mouse pointer will be displayed as an arrow.
Mouse Sync Mode – Click to toggle between automatic and manual mouse sync modes. When set to automatic, the icon shown on
the left appears. When set to manual, a slash appears over the icon.
Note: This icon is only active on computers that are connected using the USB KVM cable kit. The auto sync functionality only supports Windows and Mac
(G4 and higher), and the USB IO settings OS drop-down must be set to Windows or Mac (See Customization section in this manual).
55
Remote Session Operation
Mac and Linux Considerations
A second Mac auto-sync setting is available for Mac OS X 10.4.11 and higher. If you find that enabling automatic mouse sync per the
instructions above does not provide satisfactory results, right-click the mouse in the black text area of the control panel, highlight the Mouse
Sync Mode option and select Automatic for MAC 2.
Although Linux does not support automatic mouse sync mode, there is an additional setting in the Mouse Sync Mode drop-down menu for
Redhat AS3.0 systems. If you are having difficulty synchronizing the local and remote mice, try right-clicking the mouse in the black text area of
the control panel, highlight the Mouse Sync Mode option and select Automatic for Redhat AS3.0.
Manual Mouse Synchronization
If the local mouse pointer goes out of sync with the remote system’s mouse pointer, there are a number of methods to bring them back into
sync.
Before trying any mouse synchronization procedures, it is always a good idea to ensure that you go to your Mouse Properties Settings and set
them according to the instructions that follow. The Mouse Properties Settings should be set on the computers attached to the B051-000, not
the computer you are using to access it.
Note: In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the MS operating system. If you have a thirdparty driver installed - such as one supplied by the mouse manufacturer - you must remove it.
Windows 2000:
1. Open the Mouse Properties dialog box
2. Click the Motion tab
3. Set the mouse speed to the middle position (6 units in from the left)
4. Set the mouse acceleration to None
Windows XP and later:
1. Open the Mouse Properties dialog box
2. Click the Pointer Options tab
3. Set the mouse speed to the middle position (6 units in from the left)
4. Disable Enhance Pointer Precision
Sun / Linux:
Open a terminal session and issue the following command:
Sun: xset m 1
Linux: xset m 0
Mouse Synchronization Procedures
If you are having syncing problems after adjusting the mouse properties, try the following methods to help synchronize the local and remote
mouse pointers, as well as improve response time.
Note: Mouse synchronization may require several seconds to take effect. Wait 15 to 30 seconds to ensure that the mouse has had enough time to sync.
• When in a remote session, move the mouse pointer to the upper-center of the screen to open the control panel, and then move it back into
the remote screen.
• When in a remote session, move the mouse pointer to all four corners of the screen.
• Click the Video Auto Sync icon in the control panel. In most cases, the local and remote mouse pointers will sync following the video autosync.
• Activate and invoke the Adjust Mouse hotkey command (see Hotkeys section for details). This hotkey command defaults at F8, F7, F6.
• To improve response time, adjust the video settings to decrease the amount of information being transferred over the network. The less data
that is being sent, the faster the response time. In particular, the Quality and Detect Tolerance settings in the Video Settings screen (see
Video Settings section for details) can help improve keyboard and mouse response time.
• To improve response time, go to the Network page in the OSD and reduce the Network Transfer Rate setting (See Network section under
Device Management in OSD Operation for details).
• To improve response time, go to the display settings section of the remote computer and lower the video resolution, refresh rate and color
settings.
• If the remote computer has a graphic desktop background, change it to a solid color background.
Macro List – Click this icon to display a drop-down list of the User Macros (see User Macros section for details) that have been added.
Select a macro to run it on the selected computer.
Open GUI – Click this icon to open the Admin Utility.
56
Remote Session Operation
Customize Control Panel – Click this icon to bring up the Customize Control Panel screen, which allows you to choose which icons are
displayed in the control panel, as well as edit some of its features.
Customize Control Panel – The box on the left side of the screen displays a list of the available control panel features, with a checkbox next
to each one. Check/uncheck a checkbox to display or remove the corresponding features icon from the control panel. By default, all features
are included in the control panel.
Control Panel Style – This section allows you to determine how the control panel is displayed when it is dragged out of the default position in
the top-center of the screen.
Note: There is a second default position for the control panel at the bottom-center of the screen.
• When the Transparent checkbox is checked, dragging the control panel away from one of the default locations will leave it displayed
transparently in whatever location it was dragged to.
• When the Icon checkbox is checked, dragging the control panel away from one of the default locations will leave it displayed as an icon in
whatever location it was dragged to.
• When both the Transparent and Icon checkboxes are checked, dragging the control panel away from one of the default locations will leave it
displayed as a transparent icon in whatever location it was dragged to.
• When neither checkbox is checked, dragging the control panel away from one of the default locations will leave it displayed as normal in
whatever location it was dragged to.
• If the control panel is located in either the top-center or bottom-center default locations, checking these checkboxes will have no effect.
Screen Options – This section allows you to make Full Screen Mode the default setting when a remote session is activated.
• Check the Full Screen Mode checkbox to display the remote screen in Full Screen Mode starting with the next time you log in to a remote
session.
User Info – The User Info section includes a checkbox labeled Show User Numbers, which is checked by default. When checked, it displays
the number of logged-in users in the text box of the Control Panel.
Snapshot – The Snapshot section allows you to determine where snapshots are sent to; what file type they are saved as; and, if saved as a
JPEG, the quality of the JPEG image. Although the Snapshot section is available to both Windows and Java users, the two differ in the types of
files that can be saved. The Windows clients allow you to choose between a BMP and a JPEG file, whereas the Java clients allow you to choose
between PNG and JPEG.
• Path – To select a location for snapshots to be saved in, click on the Browse button next to the Path field. Navigate to the desired location
and select it.
• Format – Check the button of the file type that you want the snapshot to be saved in.
• JPEG Quality – If you select to save snapshots as JPEGs, you can adjust the quality of the JPEG image here. The higher the quality of the
image, the larger the file size.
Keyboard Pass Through – When selected, the [Alt, Tab] function will be sent to the remote computer. When it is not selected, the [Alt, Tab]
function is sent to the local computer. It is deactivated by default.
Exit – Click this icon to exit the remote session.
Lock LEDs – These icons display the status of the keyboard Num Lock, Caps Lock and Scroll Lock LEDs. You can click on them to
toggle the corresponding lock function on/off. When first initiating a remote session, you may have to toggle these off/on to make
sure they are synced up with your keyboard.
57
The Log Server
The Windows-based Log Server is an administrative utility that records all the events that take place on selected B051-000 units and writes
them to a searchable database. This chapter describes how to install and configure the Log Server.
Installation
1. From the computer that you want to use as the Log Server, open your browser and log into the B051-000.
2. You will need to get the Log Server file off the CD that came with the unit. If you do not have access to the CD, contact your system
administrator to obtain the Log Server file.
3. Navigate to where you saved the Log Server file and double-click it to open it. If any security warning dialog boxes appear, ignore them and
click Run or Open. The Log Server installation screen appears:
4. Click Next. Then follow the on-screen instructions to complete the installation and have the Log Server program icon placed on your
desktop.
5. Before starting up the Log Server, go to the ANMS page in the Admin Utility. In the corresponding fields, enter the MAC Address and Port
Number for the computer/server that you have installed the Log Server on. (See the ANMS section in this manual for details)
Starting Up
To bring up the Log Server, either double-click the program icon, or key in the full path to the program on the command line. The first time
you run it, a screen similar to the one below appears:
Note: The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to access the database.
The screen is divided into three components:
• A Menu Bar at the top
• A panel that will contain a list of all B051-000 units in the middle
• A panel that will contain an Events List at the bottom
58
The Log Server
The Menu Bar
The Menu bar consists of four drop-down menus:
• Configure
• Events
• Options
• Help
Note: If the Menu Bar appears to be disabled, select one of the B051-000 units from the list window to enable it.
Configure
The Configure menu consists of three functions: Add, Edit and Delete.
Add
Select the Add function when you need to add a new B051-000 to the list of units that the Log Server records events for.
Note: You must first add a B051-000 via the Add function before the Log Server can start recording its events.
When you open the Add function, the following dialog box will appear:
Descriptions of the fields in this dialog box are shown in the table below:
Field
Description
Address
This can either be the IP address of the B051-000 or its DNS name (if the network administrator has assigned it a DNS name). This value
must be entered into the ANMS page to communicate with the Log Server. (See ANMS section for details.)
Port
Key in the port number that was specified in the ANMS page. If the port number differs between the
B051-000 and the Log Server, the two will not be able to communicate with each other.
Description
This field is provided so that you can enter additional information that will help differentiate this unit from the rest of the devices the Log Server
is recording information for.
Limit
This specifies the number of days that an event is kept in the Log Server’s database before it can be deleted. To remove all events that have
passed the expiration date set in this field, use the Maintenance function in the Events menu.
Edit
Select the Edit function to modify the information pertaining to an existing B051-000. To edit an existing B051-000, select it from the list
and open the Edit function from the Configure drop-down menu. A dialog box will appear showing the exact information that was entered for
the B051-000 when it was added using the Add function. Edit this information and click OK.
Delete
To delete a B051-000, simply select it from the list and open the Delete function. A dialog box will appear which will display the
B051-000 information and ask you to click OK to delete it. If you want to remove it from the Log Server, click OK.
59
The Log Server
Events
The Events Menu consists of two items: Search and Maintenance.
Search
Search allows you to search for events containing specific words or strings. When you access this function, a screen similar to the one below
appears:
A description of the items from the Search screen is given in the table below:
Item
Description
Search
Options
New search: When selected, the search is performed on all the events in the database for the selected
B051-000.
Search last results: This is a secondary search performed on the events that resulted from the last search.
Search excluding last results: This is a secondary search performed on all the events in the database for the selected B051-000 excluding
the events that resulted from the last search.
Server List
B051-000 units are listed according to their IP address. Select the unit that you want to perform the search on from this list. You can select
more than one unit for the search. If no units are selected, the search is performed on all of them.
Priority List
Sets the level for how detailed the search results display should be. If nothing is selected, all results will display. If all results do display,
entries highlighted in red are of high or Most important to installations security. Entries highlighted in blue are of medium or Less important to
installations security. Entries highlighted in black are of low or Least important to installations security.
Start Date
Select the date that you want the search to start from. The format follows the MM/DD/YYYY convention. (e.g. 11/15/2018)
Start Time
Select the time that you want the search to start from.
End Date
Select the date that you want the search to end at. The format follows the MM/DD/YYYY convention. (e.g. 11/15/2018)
End Time
Select the time that you want the search to end at.
Pattern
Key in text here that you want the search to filter the events by.
Results
The events that matched your search terms are listed here.
Search
After you have entered all of your search terms, click this button to start the search.
Print
Click this button to print the search results.
Export
Click this button to export Log Server search results as a text file.
Exit
Click this button to exit the Search dialog box.
Maintenance
This function allows the administrator to remove all records that have passed their expiration limit. (See Configure under The Log Server for
limit details) In order to delete old files from the log server, the maintenance function must be performed.
60
The Log Server
Options
The Options menu consists of only one function: Network Retry.
Network Retry
Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous
connection attempt failed. When you click this item, a dialog box similar to the one below appears:
Key in the desired number of seconds and click OK to finish.
Help
The Help menu consists of two options: Contents and About Log Server.
Contents
Selecting the Contents function brings up an online Windows Help file. The Help file contains instructions on how to set up, operate and
troubleshoot the Log Server.
About Log Server
Selecting the About Log Server option brings up a dialog box that displays the version number of the Log Server.
The Log Server Main Screen — Overview
The Log Server Main Screen is divided into two main panels: an upper (List) panel that displays all devices that have been added to the Log
Server and a lower (Event) panel that displays the log events for the currently selected B051-000. To select a B051-000 in the list, simply
click on it.
61
The Log Server
The List Panel
The List panel contains the following fields:
Field
Description
Recording
Determines whether the Log Server records log events for the corresponding B051-000. If the Recording check box is checked, the field
displays Recording, and log events are recorded. If the Recording check box is not checked, the field displays Paused, and log events are not
recorded.
Note: Even if a B051-000 is not currently selected, if its Recording check box is checked, the Log Server will still record its log events.
Address
This is the IP Address or DNS name that was given to the B051-000 when it was added to the Log Server.
Port
This is the port number that was assigned to the B051-000 when it was added to the Log Server.
Connection
If the Log Server is properly connected to the B051-000, this field displays Connected. If it is not connected, this field displays Waiting. This
means that the Log Server is not communicating with the B051-000, and will not record its events. This occurs when the Log Server’s MAC
address and/or port number have not been set properly. The MAC Address and Port for the Log Server computer must be entered into the
ANMS page. In addition, the B051-000’s IP Address and Port must be entered when adding it to the Log Server. If the Port numbers in the
B051-000 and the Log Server do not match, they will not be able to communicate.
Days
This field displays the number of days that the B051-000’s log events are to be kept in the Log Server’s database before it is eligible for
deletion.
Description
This field displays the descriptive information given for the B051-000 when it was added to the Log Server.
The Event Panel
The lower panel displays event information for the currently selected B051-000.
62
Appendix
General Operation Troubleshooting
Problem
Action
Erratic Operation.
Power off the installation and power everything on according to the installation instructions in this manual.
•Reset the unit by pressing and holding the Reset button on the front of the unit for longer than three seconds.
If the B051-000 is behind a router, the router’s Port Forwarding (also referred to as Virtual Server) feature must
be configured.
I can’t access the B051-000, even
though I have specified the IP address
and port number correctly.
Mouse and/or Keyboard not responding.
Sudden loss of network connection.
No video display on the remote console.
When logging in from a browser, the
following message appears: 404
Object Not Found.
When I log in, the browser generates a
CA Root certificate is not trusted or a
Certificate Error response.
There are two mouse pointers after the
remote system is accessed.
The display on the remote console is
distorted, and performing an Autosync
doesn’t resolve the problem.
I have been given an account, but I am
unable to log in.
The Lock LEDs on the Control Panel do
not accurately portray my Lock status.
When I open a viewer, the web page does
not display properly, and I receive an error
message that says “Problems with this
Web page might prevent it from being
displayed properly….”
When the remote server is running
Fedora, the mouse pointer is
unresponsive, whether I am accessing it
via the local console or a remote session.
•If accessing the unit via local console, unplug and replug the cable(s) from the console port(s).
•Turn the connected computer/server off and then back on. All connected devices need to be powered
off when connecting to the unit.
Close your B051-000 connection. Wait approximately 30 seconds, and log in again.
Make sure the resolution of the monitor being used to display the remote computer/server is higher than that of
the remote computer/server.
If a login string has been set (see Login String section in this manual for details), make sure to include the
forward slash and correct login string when you specify the B051-000 IP address.
The certificate can be trusted; you can proceed.
The B051-000 automatically defaults to show both the local and remote mouse pointers. You can choose to
display both mouse pointers at the same time or only the remote mouse pointer. (See Mouse Pointer section in
this manual for details.)
•Switch ports to a port with a different resolution and then switch back.
•Lower the resolution and refresh rate for the computer/server connected to the port.
•Make sure that you have correctly entered your username and password.
•Make sure that your System Administrator has given you proper access to the unit.
Click the LEDs on the Control Panel until they match those on your keyboard. Once matched up, changing a Lock
LED on the keyboard will also change it in the Control Panel and vice versa.
•By default, IE6 and some versions of IE5 use the High security level for the Restricted Sites zone. Windows
Server 2003 uses High security for the Restricted Sites and Internet zones. You may need to enable Active
Scripting, ActiveX Controls and Java Applets. To do so:
1) In IE, open the Tools menu, and select Internet Options.
2) Click Security.
3) Click Default Level, and then OK when prompted
•Verify that Active Scripting, ActiveX Controls and Java Applets are not blocked. If some client computers work
and others don’t, verify that IE or other programs on your client computer are not configured to block.
•Verify your anti-virus program is not set to scan the Temporary Internet Files or Downloaded Program Files
folders.
•Delete all temporary internet-related files by following these steps:
1) In IE, open the Tools menu, and select Internet Options.
2) Click the General tab.
3) Under Temporary Internet Files, click Settings.
4) Click Delete Files, then OK when prompted.
5) Click Delete Cookies, then OK when prompted.
6) Under History, click Clear History, then Yes and OK when prompted
•Make sure you have the latest versions of Microsoft DirectX and Java installed.
If the remote server is connected using the PS/2 KVM cable kit, Mouse Sync Mode must be set to manual. (See
the Mouse Sync Mode section in this manual for details)
Administration Troubleshooting
Problem
Action
After upgrading the firmware and logging
back in, the B051-000 appears to still be
using the old firmware version.
Clear your browser’s cache. Delete all temporary internet files and cookies. Close the browser and reopen it to
log in with a new session.
63
Appendix
Mouse Troubleshooting
Problem
Action
My mouse and/or keyboard is not
responding.
•Turn off the computer/server you are having trouble with. Turn the computer/server back on.
Mouse movement is extremely slow.
There is too much data going through your connection.
•If the remote computer’s wallpaper has a lot of graphics, switch it to a plain wallpaper.
•Adjust your video settings to reduce the amount of data per the instructions in the Video Settings section of this
manual.
•Refer to the Mouse Synchronization Procedures section in this manual.
There are 2 mouse pointers on my
screen. How do I fix this?
You can choose between 3 different pointer types. See Mouse Pointer section in this manual.
My mouse pointers don’t sync.
See Mouse Synchronization Procedures section in this manual.
Virtual Media Troubleshooting
Problem
Action
There is no Virtual Media icon on my
control panel.
•Make sure that your System Administrator has given you access to the Virtual Media functionality.
I can’t boot my remote server from my
Virtual Media drive.
Your remote server’s BIOS may not support booting from a USB drive. Check to see if there is a new firmware
and BIOS version for the mainboard that does support USB.
If I connect a USB floppy drive to a
remote server, it can boot the remote
server; however, if I map it to the remote
server as a Virtual Media drive, it cannot
boot the remote server.
USB floppy drives have two types of format: UFI and CBI. Both can be used for OS level Virtual Media functions,
but only UFI is currently supported for BIOS level, which includes boot functions.
I cannot mount a Folder as a Virtual
Media device.
If the folder is formatted with the FAT16 file system, it must be less than 2 Gb to be mounted.
When using the Virtual Media
functionality, I can mount an ISO file, but
I am unable to access it.
Only ISO files that are less than 4 Gb are supported. Anything 4 Gb or larger will not be accessible.
AP Windows Client Troubleshooting
Problem
Action
Windows Client won’t connect to the
B051-000.
DirectX 8.0 or higher must be installed on your computer.
Part of remote window is off my monitor.
•If Keep Screen Size is not enabled (see Screen Mode section in this manual for details), try performing a Video
Auto Sync (see Video Settings section) to sync the local and remote monitors. If this does not work, you may
have to manually adjust the Screen Position in the Video Settings screen.
•If Keep Screen Size is enabled, areas that are off the screen can be accessed by positioning the
mouse pointer on the far side of the area you want to scroll to.
The remote screen is rotated 90 degrees.
Enable Keep Screen Size (See Keep Screen Size section).
I cannot run Net Meeting when the
Windows Client is running.
Enable Keep Screen Size (See Keep Screen Size section).
My B051-000 is not showing up in the
device list when I open the AP Windows
Client.
•The port number entered into the Program field of the Network page must match the port number entered
into the AP Windows Client’s Port field. Only B051-000s that match the port number entered into this field will
show up in the device list.
•The Enable Device List option must be checked on the Customization page for your B051-000 to show up in
the Device List.
After upgrading the firmware to my
B051-000, the AP Windows Client no
longer works.
The old version of your .ocx file was not deleted. Open Explorer and search for WinClient.ocx.
Delete all occurrences.
64
Appendix
WinClient ActiveX Viewer Troubleshooting
Problem
Action
The WinClient ActiveX Viewer will not
connect to the B051-000.
DirectX 8.0 or higher must be installed on your client computer.
After upgrading the firmware to my
B051-000, the WinClient ActiveX Viewer
no longer works.
The old version of your .ocx file was not deleted. Open Internet Explorer > Tools > Manage Add-ons. Delete or
disable all occurrences of WinClient.
Part of the remote window is off my
monitor.
•If Keep Screen Size is not enabled (see Screen Mode section under Remote Session Operation), try performing
a Video Auto Sync (see Video Settings section). If this does not work, you may have to manually adjust the
video via the Video Settings page.
•If Keep Screen Size is enabled, areas that are off the screen can be accessed by positioning the mouse pointer
on the far side of the area you want to scroll to.
The remote screen is rotated 90 degrees.
Enable the Keep Screen Size function. (See Keep Screen Size section for details.)
I cannot run Net Meeting when the
WinClient is running.
Enable the Keep Screen Size function. (See Keep Screen Size section for details.)
After logging in, I can’t open the WinClient
ActiveX viewer.
•You don’t have the authority to install the WinClient Control Add-on on your client computer. Have your system
administrator run the program for you the first time.
•Under Vista and 7, you must also add the B051-000’s URL to the list of trusted sites. Go to Tools > Internet
Options > Security > Trusted Sites > Sites.
When using Vista or 7, I open the
WinClient ActiveX Viewer and try to mount
a driver or removable disk, but I am
getting a message that says “Driver not
ready.”
This is due to User Account Control (UAC). If you are the computer’s administrator, open your browser by rightclicking on it and selecting Run as Administrator. If you are not the administrator, you will need to have the
administrator disable UAC.
My antivirus program reports that there
is a Trojan when I use the web browser
Windows Client.
The web browser Windows Client uses an Active X plugin that some antivirus programs identify as a virus or
Trojan. We have thoroughly tested our software and have found no evidence of a virus or Trojan, and therefore
recommend it safe for use. You can either continue using the Windows Client and add it to your antivirus
programs White List, or you can use the Java Client instead.
Java Applet & AP Java Client Troubleshooting
Problem
Action
The AP Java Client won’t connect to the
B051-000.
•Java Runtime Environment 6, Update 3 or higher must be installed on your computer.
•If a login string has been set, make sure to include the forward slash and correct string (see Login String
section for details) when you specify the IP address.
•Make sure you have been given access to the Java Client by your administrator.
•Try closing the Java client and opening it again.
Pressing the Windows Menu key has
no effect.
Java doesn’t support the Windows Menu key.
Java Client performance deteriorates.
Exit the program and start again.
After upgrading the firmware of my KVM
switch and logging into the OSD, my
switch is still showing the old firmware
version number.
You need to delete your Java temporary internet files. Open Control Panel > Java, and click on the Settings
button in the Temporary Internet Files section. In the Disk Space section, click on Delete Files. When prompted,
click OK.
When I try to add a folder to be mounted
as a Virtual Media Drive, I am unable to
select the folder. The only option I have is
desktop.
In the folder selection entry field, enter the root directory of the folder you want to add. After that, the folders
contained under the root directory will be displayed.
Log Server Troubleshooting
Problem
Action
The Log Server program does not run.
The Log Server requires the Microsoft Jet OLEDB 4.0 driver in order to access the database. This driver is
automatically installed with Windows versions through 10. For Windows 98 or NT, you will have to go to the
Microsoft download site: http://www.microsoft.com/data/download.htm
to retrieve the driver file: MDAC 2.7 RTM Refresh (2.70.9001.0)
Since this driver is used in Windows Office Suite, an alternate method of obtaining it is to install Windows Office
Suite. Once the driver file or Suite has been installed, the Log Server will run.
65
Appendix
Sun Systems Troubleshooting
Problem
Action
Video display problems with HD15
interface systems (e.g. Sun Blade 1000
servers).*
•The display resolution should be set to 1024 x 768 @ 60 Hz:
Under Text Mode go to OK mode and issue the following commands:
setenv output-device screen:r1024x768x60 reset-all
Under XWindow:
1. Open a console and issue the following command: m64config -res 1024x768x60
2. Log out
3. Log in
Video display problems with
13W3 interface systems.
(e.g. Sun Ultra servers)*
•The display resolution should be set to 1024 x 768 @ 60 Hz:
Under Text Mode go to OK mode and issue the following commands:
setenv output-device screen:r1024x768x60 reset-all
Under XWindow:
1. Open a console and issue the following command: ffbconfig -res 1024x768x60
2. Log out
3. Log in
The local and remote mouse pointers do
not sync.
See Manual Mouse Synchronization section.
* These solutions work for most common Sun VGA cards. If using them fails to resolve the problem, consult the Sun VGA card’s manual.
Keyboard Emulation
Mac Keyboard
PC Keyboard
[Shift]
[Ctrl]
Sun Keyboard
Mac Keyboard
[Shift]
[Ctrl]
PC Keyboard
[Ctrl] [T]
[Ctrl] [F2]
[Ctrl] [F3]
[Ctrl] [F4]
[Ctrl] [F5]
[Ctrl] [F6]
[Ctrl] [F7]
[Ctrl] [F8]
[Ctrl] [F9]
[Ctrl] [F10]
[Ctrl] [1]
[Ctrl] [2]
[Ctrl] [3]
[Ctrl] [4]
[Alt]
[Print Screen]
[Scroll Lock]
[Ctrl] [1]
[Alt]
[F13]
[F14]
[Ctrl] [2]
[Ctrl] [3]
[=]
[Enter]
[Backspace]
[Insert]
[Ctrl]
Sun Keyboard
[Stop]
[Again]
[Props]
[Undo]
[Front]
[Copy]
[Open]
[Paste]
[Find]
[Cut]
[Ctrl] [4]
[Return]
[Delete]
[Help]
[Ctrl] [H]
[Help]
[Compose]
[F15]
Note: When using key combinations, press and release the first key, and
then press and release the second key.
Note: When using key combinations, press and release the first key and
then press and release the second key.
66
Specifications
Feature
Specification
PC/KVM Port
PS/2 – USB Console Port
HD18 Female
HD18 Female
RS-232 Port
DB9 Male
Power
DC Jack
LAN
RJ45 Female
Laptop USB Console (LUC)
USB 5-Pin Mini-B Female
Max Video Resolution
1920 x 1080 @ 60 Hz; DDC2B
Power Consumption
DC 5.3V, 13W
Operating Temperature
0 to 40 C (32 to 104 F)
Storage Temperature
-20 to 60 C (-4 to 140 F)
Humidity
0 to 80% RH, Non-Condensing
Dimensions (H x W x D)
0.98 x 7.95 x 3.2 in. (2.5 x 20.2 x 8.1 cm)
Weight
1.1 lb. (0.5 kg)
Warranty and Product Registration
Visit www.tripplite.com/warranty today to register your new Tripp Lite product. You’ll be automatically entered into a drawing for a chance to win a FREE
Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
3-Year Limited Warranty
TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of three (3) years from the date of initial purchase.
TRIPP LITE’s obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain service under this
warranty, you must obtain a Returned Material Authorization (RMA) number from TRIPP LITE or an authorized TRIPP LITE service center. Products must be
returned to TRIPP LITE or an authorized TRIPP LITE service center with transportation charges prepaid and must be accompanied by a brief description of the
problem encountered and proof of date and place of purchase. This warranty does not apply to equipment which has been damaged by accident, negligence
or misapplication or has been altered or modified in any way.
EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s)
may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, TRIPP LITE is not liable for any costs,
such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or
otherwise.
Warning
Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support
equipment or to significantly affect its safety or effectiveness is not recommended.
WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when customers buy new electrical and
electronic equipment from Tripp Lite they are entitled to:
• Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on the country)
• Send the new equipment back for recycling when this ultimately becomes waste
Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice.
FCC Notice, Class A
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense. The user must use shielded cables and connectors with this equipment. Any changes or modifications
to this equipment not expressly approved by Tripp Lite could void the user’s authority to operate this equipment.
67
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68
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