Tripp Lite | B022-U08-IP & B022-U16-IP | Quick Start Guide | Tripp Lite B022-U08-IP & B022-U16-IP Quick Start Guide

Tripp Lite B022-U08-IP & B022-U16-IP Quick Start Guide
Quick Start Guide
NetDirector™ 1U Rack-Mount
KVM Switches with IP Access
Models: B022-U08-IP, B022-U16-IP
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1. FCC Information
This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate
measures.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
2. User Notice
All information, documentation and specifications contained in this guide are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer’s software described in this guide is sold or licensed “as is.”
Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to
operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE.
3. Package Contents
This package consists of:
• B022-U08-IP or B022-U16-IP KVM Switch
• External Power Supply
• 6 ft. USB/PS2 Combo KVM Cable Kits (x2)
• Rubber Feet
• USB/PS2 Combo Console Cable Kit
• CD with Owner’s Manual, Quick Start Guide and Device Files
• RJ11 to DB9 Firmware Upgrade Cable
• Quick Start Guide
• Rack-mount Hardware
Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.
Read this guide thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices in the
installation.
4. Introduction
4.1 Features
• 1U Rack-mount KVM Switch with built-in IP access.
• Connect either USB or PS/2 computers using P778-Series USB/PS2 Combo KVM Cable Kits – no need for separate cable kits.
• Control up to 8 (B022-U08-IP) or 16 (B022-U16-IP) computers on a single KVM switch.
• Remotely access computers via LAN, WAN or Internet via the Windows™ or Java browser clients.
• AP Windows and Java Clients allow the KVM to be remotely accessed via the network without going through a browser.
• External USB 1.1 port allows USB peripheral devices to be shared amongst connected computers.
• Grayscale feature allows you to view remote sessions in black and white, reducing the amount of data traveling over the network and improving keyboard/
mouse response time over IP.
• Web management interface, OSD and toolbars provide convenient, user-friendly operation.
• 3-level security (Admin, User and Select) – up to 64 accounts can be created.
• Panel Array Mode – remotely monitor multiple ports at the same time.
• Message board feature allows users who are logged in at the same time to communicate with each other and manage port access.
• CD includes a Windows-based log server that records events on the installation and writes them to a searchable database.
• Supports RADIUS and LDAP/S authentication.
• Flash firmware upgradable via network and included firmware upgrade cable.
• Supports both IPv4 and IPv6.
• Supports Link Local IPv6 Address and IPv6 Stateless Auto configuration protocol.
• Web Management Interface, Remote OSD and Local OSD can be displayed in English, Spanish, French, German and Japanese.
• Advanced encryption technologies: 128-bit SSL, 128-bit RC4, 1024-bit RSA, 56-bit DES, 256-bit AES, 168-bit 3DES.
• Video resolutions up to 2048 x 1536, DDC2B are supported at the local console. Video resolutions up to 1600 x 1200 @ 60 Hz,
24-bit color depth are supported at the remote console.
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4. Introduction
(continued)
4.2 System Requirements
4.2.1 External Console
• A VGA, SVGA or MultiSync monitor capable of displaying the highest resolution provided by any computer in the installation.
• PS/2 or USB keyboard and mouse.
4.2.2 Computers
The following equipment must be installed on each computer:
• A VGA, SVGA or MultiSync video graphics card with an HD15 port.
Either:
• PS/2 mouse and keyboard ports (6-pin Mini-DIN).
• USB port.
4.2.3 Remote Console
• For best results, computers that remotely access the KVM switch should have at least a Pentium III 1 GHz processor.
• Users who want to access the KVM switch with the Windows Client must have DirectX 8.0 or higher installed. DirectX is available for free download from
Microsoft’s Website: http://www.microsoft.com/downloads.
• Users who want to access the KVM switch with the Java Client must have Sun’s Java 6 (update 3 or higher) runtime environment installed. Java is available
for free download from the Sun Java Website:
http://java.com.
• For best results, a network transfer speed of at least 128 Kbps is recommended.
• Browsers must support 128-bit data encryption.
• To run the Log Server, you must have the Microsoft Jet 0LED8 4.0 (or higher) driver installed.
4.2.4 Supported Browsers
Browser
Versions Supported
Internet Explorer
6 and higher
Firefox
1.5 and higher
Mozilla
1.7 and higher
Safari
4.0 and higher
Opera
9.0 and higher
Netscape
8.1 and higher
4.2.5 Custom KVM Cable Kits
The KVM switch uses custom P778-Series USB/PS2 Combo KVM Cable Kits, which can be used to connect to a computer with either USB or PS/2
connectors. One cable kit is required for each connected computer.
4.2.6 Operating Systems
Supported operating systems are shown in the table, below:
Operating System
Versions Supported
Operating System
Versions Supported
Windows
2000 and higher
UNIX Free BSD
3.51 and higher
Linux RedHat
7.1 and higher
UNIX Sun
Solaris 8 and higher
Linux Fedora
Core 5 and higher
Novell Netware
5.0 and higher
Linux SuSE
9.0 and higher
Mac
OS 9 and higher
Linux Mandriva (Mandrake)
9.0 and higher
DOS
6.2 and higher
UNIX AIX
3.51 and higher
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4. Introduction
(continued)
4.3 Components
4.3.1 Front View
Note: The diagram below shows the B022-U08-IP. The B022-U16-IP will be the same, except for the number of KVM ports and KVM pushbuttons. Also, an Auto Scan can be initiated on the B022-U16-IP by pressing pushbuttons 15 and 16 instead of 7 and 8.
1
2
1
3
4
4
Port Selection Pushbuttons: These buttons toggle between the
computers attached to the corresponding KVM ports.
• Simultaneously pressing and holding buttons 1 and 2 for three
seconds will perform a keyboard / mouse reset.
7
8
USB Peripheral Port: A USB 1.1 port is provided for the sharing of
USB peripherals among connected computers (e.g. flash drive, CD-ROM
drive, etc.).
5
Firmware Upgrade Switch: During a firmware upgrade, as well as
normal operation, this switch should be in the NORMAL position. If a
firmware upgrade does not perform successfully, this switch is flipped to
the RECOVER position during the firmware upgrade recovery process.
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Firmware Upgrade Port: The RJ11 connector on the included firmware
upgrade cable connects to the KVM switch here.
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Power LED: The Power LED illuminates blue to indicate the unit is
receiving power.
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Station ID LED: The Station ID LED will display the number of the
station that currently has the console’s focus.
Port LEDs: The Port LEDs are built into the Port Selection Pushbuttons.
• An Online LED on the left side of the pushbutton will illuminate
Orange to indicate that a powered-on computer is connected to the
corresponding port.
• A Selected LED on the right side of the pushbutton will illuminate
Green to indicate that the corresponding port has the focus of the
KVM.
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6
Note: USB peripherals can only be shared among computers that are connected
to the KVM switch via the USB connectors on the P778-Series USB/PS2 Combo
KVM Cable Kit.
• Simultaneously pressing and holding buttons 7 and 8
(for B022-U08-IP) or 15 and 16 (for B022-U16-IP) for three
seconds will initiate an Auto Scan.
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5
Reset Button: Press this recessed button with a thin object to perform
a system reset.
4.3.2 Rear View
Note: The diagram below shows the B022-U08-IP. The B022-U16-IP will be the same, except for the number of KVM ports.
1
3
4
5
6
7
2
1
Daisychain-Out Port
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Power Jack: The included power supply connects to the KVM here.
2
KVM Ports: The custom wired KVM cable kits that connect to the
computers plug in here.
6
LAN Port: The cable that connects the KVM switch to a LAN, WAN or
Internet plugs in here.
3
Grounding Terminal: The wire (user provided) used to ground the unit
connects to the KVM here.
7
4
Cable Tie Slot: A cable tie can be routed through this slot in order to
tie the connected cables together for organizational purposes.
Console Port: The included USB/PS2 Combo Console Cable Kit
connects to the KVM switch here, allowing you to attach a VGA monitor
and USB or PS/2 keyboard/mouse.
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5. Installation
5.1 General Safety Instructions
• Read all of these instructions. Save them for future reference.
• If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair:
• Follow all warnings and instructions marked on the device.
• Do not place the device on any unstable surface (cart, stand, table, etc.).
If the device falls, serious damage will result.
• The power cord or plug has become damaged or frayed.
• Do not use the device near water.
• The device has been exposed to rain or water.
• Do not place the device near, or over, radiators or heat registers.
• The device has been dropped, or the cabinet has been damaged.
• The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
• The device exhibits a distinct change in performance, indicating a
need for service.
• Liquid has been spilled into the device.
• The device does not operate normally when the operating instructions
are followed.
• The device should never be placed on a soft surface (bed, sofa, rug, etc.)
as this will block its ventilation openings. Likewise, the device should not
be placed in a built in enclosure unless adequate ventilation has been
provided.
• Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
• Never spill liquid of any kind on the device.
• Use of this equipment in life support applications where failure of this
equipment can reasonably be expected to cause the failure of the life
support equipment or to significantly affect its safety or effectiveness is
not recommended.
• Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
• The device should be operated from the type of power source indicated
on the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
Rack Mounting Safety Instructions
• The ambient operating temperature in the rack may be an issue and is
dependent upon the rack load and ventilation. When installing in a closed
or multi-unit rack assembly, make sure that the temperature will not
exceed the maximum rated ambient temperature.
• This device is designed for IT power distribution systems with up to 230V
phase-to-phase voltage.
• The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
• Before working on the rack, make sure that the stabilizers are secured
to the rack, extended to the floor, and that the full weight of the rack
rests on the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
• Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
• Always load the rack from the bottom up, and load the heaviest item in
the rack first.
• If an extension cord is used with this device make sure that the total of
the ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
• Always load the rack so that a hazardous condition is not created due to
uneven loading.
• Consideration should be given to the connection of equipment to the
supply circuit, and what effect overloading the supply circuit might have
on overcurrent protection and supply wiring.
• Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
• Make sure that the rack is level and stable before extending a device from
the rack.
• After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
• To help protect your system from sudden, transient increases and
decreases in electrical power, use a Tripp Lite Surge Protector, Line
Conditioner or Uninterruptible Power Supply (UPS).
• Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80% of the branch circuit
rating.
• Position system cables and power cables carefully; be sure that nothing
rests on any cables.
• Ensure that proper airflow is provided to devices in the rack.
• When connecting or disconnecting power to hot-pluggable power
supplies, observe the following guidelines:
• Do not step on or stand on any device when servicing other devices in a
rack.
• Install the power supply before connecting the power cable to the
power supply.
• Do not connect the RJ11 connector marked “Upgrade” to a public
telecommunication network.
• Unplug the power cable before removing the power supply.
• Caution! Slide/Rail (LCD KVM) mounted equipment is not to be used as
a shelf or a work space.
• If the system has multiple sources of power, disconnect power from
the system by unplugging all power cables from the power supplies.
• Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
• Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
CAUTION!
Slide/rail-mounted
equipment is not to be
used as a shelf
or a workspace.
5
5. Installation
(continued)
5.2 Rack Mounting Instructions
Standard Rack Mounting
1. Depending on whether you want to mount the KVM switch to the front or back of the rack, attach the included rack-mount brackets to the front or rear
sides of the KVM switch.
2. Using user-supplied screws, mount the rack-mount brackets of the KVM switch to the rack.
5.3 Grounding
To prevent damage to your installation, it is important that all devices are properly grounded. Using a user-supplied grounding wire, ground the KVM switch by
connecting one end of the wire to the grounding terminal on the unit, and the other end of the wire to a suitably grounded object.
5.4 Installation
To install your KVM switch, refer to the following steps and installation diagram.
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5
2
3
4
1
Power OFF all computers that are being connected to the KVM switch.
2
Add an external console to the KVM by connecting the included USB/PS2 console cable kit to the console port on the back of the unit, and then
connecting an external monitor (HD15), keyboard (USB or PS/2) and mouse (USB or PS/2) to the connectors on the cable kit.
3
Connect a P778-Series USB/PS2 Combo KVM Cable Kit between an available KVM port on the back of the unit and a computer/server. P778-Series
Cable Kits allow you to connect to a computer with either USB or PS/2* keyboard/mouse ports, without the need for separate cables.
4
Repeat step 3 for each additional computer you wish to connect.
5
Connect the LAN port on the back of the unit to the network using Cat5e/6 cable.
6
Connect the included external power supply to the KVM switch, and then plug it into a Tripp Lite Surge Protector, PDU or Uninterruptible Power Supply
(UPS).
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After the KVM switch powers up, power on the connected computers.
Note: The distance between the KVM and the connected computer must not exceed 33 ft. (10 m).
*When connecting to computers using the PS/2 connectors of a P778-Series Cable Kit, the Mouse Sync Mode setting must be set to Manual in order to access the computer over
IP. If Mouse Sync Mode is set to Automatic, you will not have mouse functionality when accessing that computer over IP. This setting is set to Manual by default.
5.5 Network Setup-IP Address Configuration
In order to configure a fixed IP address, you will need to access the KVM switch in one of four ways; Local Console, IP Installer, Browser or Non-Browser
Clients.
5.5.1 Local Console
Note: The local console OSD only allows you to configure IPv4 network settings. For IPv6, access the Web Management Interface or Remote Session OSD.
1. When accessing the KVM switch for the first time, a prompt will appear asking for a Username and Password. The default Username is administrator,
and the default Password is password. For security purposes, it is strongly recommended that you change the username and password on this account to
something unique. When you have entered your username and password, the OSD will appear with the following page displayed.
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5. Installation
(continued)
5.5.1 Local Console (continued)
2. Press the [F4] key to bring up the OSD Admin page.
3. In the OSD Admin page, highlight SET IP ADDRESS and press the [Enter] key.
4. DHCP – The first field allows you to enable or disable DHCP. When enabled, the KVM is assigned an IP address by the DHCP server. This setting is enabled
by default. To disable the DHCP setting and set up a fixed IP address, press the [Spacebar] key. Once the DHCP is disabled, you will be allowed to edit
the remaining fields in the SET IP ADDRESS screen.
5. In the remaining fields, enter in the IP address, subnet mask and default gateway you want to assign to the KVM switch.
6. Press the [Esc] key to exit the SET IP ADDRESS screen, and to pull up a prompt asking if you wish to save the settings you just entered. If you do not wish
to save the settings, press the [N] key. If you do wish to save the settings, press the [Y] key. Upon pressing the [Y] key, the settings will be saved and the
KVM will be reset.
5.5.2 IP Installer
The included CD contains a Windows-based IP Installer utility that can be used to obtain and edit the IP address assigned to the KVM. To use the IP Installer
utility, the computer you are using must be running a Windows operating system, and must be on the same network as the KVM. Also, the IP Installer setting in the Network page of the Web Management Interface must be set to Enabled, which it is by default.
Note: The IP Installer settings can only be accessed via the browser-based Web Management Interface. They are not accessible in the Remote OSD.
1. Save the IP Installer.exe file from the CD to a desired location on a
computer that is on the same network as the KVM.
3. Select your KVM from the Device List.
Note: If the list is empty, or your device doesn’t appear, click the Enumerate
button to refresh the Device List. If there is more than one device in the list, use
the MAC address on the bottom of your unit to determine the desired device.
2. Locate the IP Installer.exe file that you just saved and double-click on it.
A screen similar to the one below will appear:
4. To assign a fixed IP address, check the Use the following IP address
checkbox and fill in the IP Address, Subnet Mask, and Default Gateway
fields with information appropriate for your network (IPv4 or IPv6).
5. Click the Set IP button to apply the changes to the unit. The new IP
address will appear in the Device List.
6. Click the Exit button to exit the IP Installer utility.
5.5.3 Browser
By default, the KVM switch is set to have an IP address assigned automatically via DHCP server. If this is the case, you will need to obtain the IP address from
your network administrator. If connected to a network without a DHCP server, it boots with a default IP address. The default IPv4 and IPv6 addresses can be
found on the sticker on the bottom of the unit.
1. Enter the unit’s IP address into your web browser.
4. Click on the Network icon at the top of the page to bring up the Network settings page.
2. You may be prompted by a screen stating that there is a problem with
this website’s security certificate. Click on the option to continue to the
website anyway. (See Web Browser Login section for details on installing
the security certificate)
3. You will be brought to a login page. Enter the default User Name
(administrator), and the default Password (password). The Web
Management Interface will open upon entering the User Name and
Password.
7
5. Installation
(continued)
5.5.3 Browser (continued)
5. By default, the Obtain IP address automatically [DHCP] checkbox is checked. To set a fixed IP address, check the Set IP address manually [Fixed IP] check
box in the IPv4 or IPv6 settings section, depending on your network.
6. The IP Address, Subnet Mask and Default Gateway fields will be activated upon checking the Set IP address manually [Fixed IP] checkbox. Fill in these
fields with information appropriate for your network.
7. As with the IP Address settings, the DNS Server settings can be obtained automatically or assigned manually. To manually enter these settings, check
the Set DNS server address manually checkbox and fill in the Preferred DNS server and Alternate DNS server fields with information appropriate for your
network.
Note: The Alternate DNS server field is optional.
8. When you have entered the IP Address and DNS Server settings, click the Apply button. Clicking the Apply button will automatically check the Reset on exit
checkbox located in the Customization page of the Web Management Interface. When you log out, the unit will be reset and your network changes will be
applied.
See the Network Settings section in the Owner’s Manual for complete information on the rest of the settings in this page.
5.5.4 Non-Browser Clients
The included CD contains Windows and Java Client applications that allow you to remotely access the KVM without using a web browser. The applications
function the same, but the Windows Client is designed for Windows computers, whereas the Java client is designed for either Windows or non-Windows
computers. When accessed from a computer that is on the same network as the KVM, the client will search the network for the device and display it in a
device list for you to access. If accessed from a computer that is not on the same network as the KVM, you must obtain the IP address from your network
administrator and manually enter it into the client. (See the Browser section above for information on obtaining the IP address) To use the Windows or Java
client to assign a fixed IP address, follow the steps below.
1. Save the Windows or Java client from the CD to a desired location on
your computer. Double-click the file to open it.
4. If you are on the same network as the KVM, the client will locate it and
display it in the Device List. In this case, highlight the unit in the Device
List and click the Login button. If you are not on the same network as
the unit, it will not be displayed in the list. You must manually enter the
IP address in the IP Address field, and then click the Login button.
2. When accessing the Windows Client for the first time, it will need to be
installed on your computer. Follow the installation prompts that appear.
Once installed, a Windows Client icon will appear on your desktop.
5. Upon clicking the Login button, you will be prompted to enter in a
Username and Password. Enter the default User Name (administrator),
and the default Password (password). The Logout button, and the
Remote View and Change Password buttons on the right of the nonbrowser client main page will be activated. The Login button will be
deactivated.
3. When accessing either the Windows or the Java client for the first time,
you will be prompted to enter the product serial number, which can be
found on the CD that came with the unit. Once entered, you will not
be prompted for it again. The non-browser client connection screen
appears.
8
5. Installation
(continued)
5.5.4 Non-Browser Clients (continued)
6. Click the Remote View button to initiate a remote session, which will
open with the remote OSD displayed. The remote OSD contains most of
the features that are contained in the Web Management Interface, but it
is presented in a different format.
7. Click on the Administration tab at the top of the screen. On this page,
click on the Network Icon
to pull up the Network page. From here, a
fixed IP address can be assigned in the same way as when using a web
browser (See steps 5 through 8 in the Browser section).
9
6. KVM Operation
6.1 Local Console Login
When accessing the console KVM switch for the first time, a prompt will appear asking for a username and password. The default username is administrator,
and the default password is password. For security purposes, it is strongly recommended that you change the username and password on this account to
something unique. Once the KVM has been set up and user accounts have been created, the login prompt will only appear when a user logs out of the KVM.
When you have entered your username and password, the OSD will appear with the following page displayed.
Note: 1. The screenshot depicts the Administrator’s Main Screen. The User Main Screen does not have the F4 and F6 functions, since they can’t be accessed by ordinary Users
and are reserved for the Administrator.
2. OSD always starts in List view, with the highlight bar at the same position it was when the OSD was last closed.
3. Only the ports that have been set accessible by the Administrator for the currently logged in User are visible.
4. If the port list is collapsed into stations, simply click on the plus sign next to the desired station number, or highlight the desired station number and hit the [Enter] key.
6.2 Local Console Port Access
Once logged into the KVM, you can access connected computers via the local console using the Local Console OSD, Local Console Pushbuttons or Hotkey
Commands.
6.2.1 Local Console OSD Invocation Sequence
Once logged into the KVM switch and accessing a connected computer, you will need to use one of two sequences to re-open the OSD Main Menu; [Scroll
Lock, Scroll Lock] or [Ctrl, Ctrl]. The default OSD invocation sequence is [Scroll Lock, Scroll Lock].
6.2.2 Local Console OSD Navigation
When in the Local Console OSD, you can use your keyboard and mouse to access its features.
• To close out of the Local Console OSD, click the [X] at the upper right corner of the OSD or press the [Esc] key.
• To logout, press the [F8] key, click the F8 at the top of the OSD, or click the zZz symbol in the upper right hand corner of the OSD.
• To move through the OSD list one line at a time, click the up and down triangle symbols ( , ) or use the [ ] and [ ] keyboard keys. If there are more
entries than appear on the screen, the screen will scroll.
• To move up or down one screen at a time, click the Up and Down Arrow symbols ( , ), or use the [Pg Up] and [Pg Dn] keyboard keys. If there are more
entries than appear on the screen, the screen will scroll.
• To activate a port, double-click it, or highlight it and press the [Enter] key. Once a port is accessed, the OSD will close and the screen of the computer
connected to the port will be displayed.
10
6. KVM Operation
(continued)
6.3 Logging Into the KVM over IP
There are three methods that can be used to connect to the KVM switch over IP; Web Browser, AP Windows Client and AP Java Client.
6.3.1 Logging In via Web Browser
1. Open your web browser and type in the IP address of the KVM. (See
Network Setup – IP Address Configuration section in the Owner’s Manual
for details on determining the KVMs IP address.)
3. If accessing the KVM for the first time, enter in the username
administrator and the password password. For security purposes, it
is strongly recommended that you change the username and password
on this account to something unique. When you have entered your
username and password, the KVM web interface will appear with the
following page displayed:
2. A screen will appear asking you to provide a username and password.
Note: If you are first prompted by a screen that says the website’s security
certificate cannot be trusted, click on the link to proceed anyway; the certificate
can be trusted.
6.3.2 Logging In via the AP Windows Client
In the event you do not want to connect to the KVM switch via web browser, you can use the AP Windows Client located on the CD to provide non-browser
access to the KVM switch via a Windows computer.
Note: The AP Windows Client requires that DirectX 8.0 or higher be installed on your computer.
1. Save the AP Windows Client from the CD to a desired location on your
Windows computer.
5. Upon entering the serial number, the AP Windows Client main screen
appears.
2. Double-click on the file, and follow the installation instructions that
follow.
3. When the installation is complete, an icon will be added to your desktop,
and a program entry will be made in the Windows start menu. (Start >
All Programs > B022-U08-IP) Double-click on the icon or select the
program entry in the start menu to open the AP Windows Client.
4. If this is the first time that you are running the utility, a dialog box
appears requesting you to input your serial number. The serial number
can be found on the CD that comes with the KVM. Key in the serial
number (5 characters per box), then click OK.
6. The AP Windows Client will search the network for any KVM switches
and display their Model Name and IP Address in the main screen’s
Server List. If the KVM you wish to connect to is displayed in the list,
highlight it and click the Login button. If not, type in the IP address and
port number assigned to the desired KVM switch and click the Login
button. Note: The default port number assigned to the KVM is 9000.
11
6. KVM Operation
(continued)
6.3.2 Logging In via the AP Windows Client (continued)
7. A prompt appears asking you to enter your username and password.
If accessing the KVM for the first time, enter in the username
administrator and the password password. For security purposes, it is
strongly recommended that you change the username and password on
this account to something unique.
9. Upon clicking on the Remote View button, the screen of the first
connected computer on the installation that you have access to is
displayed, as well as the Remote OSD.
8. When you have entered your username and password, the Remote View
and Change Password buttons on the main screen become active. Click
on the Remote View button to remotely connect to the KVM switch.
12
6. KVM Operation
(continued)
6.3.3 Logging In via the AP Java Client
Computers not running Windows can use the AP Java Client located on the CD to provide non-browser access to the KVM switch.
Note: The AP Java Client requires that the Java Runtime Environment (JRE) be installed on your computer. The JRE is available for free download from the Java web site
(http://java.com).
1. Save the AP Java Client from the CD to a desired location on your
computer.
4. A prompt appears asking you to enter your username and password.
If accessing the KVM for the first time, enter in the username
administrator and the password password. For security purposes, it is
strongly recommended that you change the username and password on
this account to something unique.
2. Double-click on the file you just saved. If this is the first time that you
are running the utility, a dialog box appears requesting you to input your
serial number. The serial number can be found on the CD that comes
with the KVM. Key in the serial number (5 characters per box), then
click OK.
5. When you have entered your username and password, the screen of the
first connected computer on the installation that you have access to is
displayed, as well as the Remote OSD.
3. Upon entering the serial number, the AP Java Client connect prompt
appears, asking you to enter in the IP address and Port of the KVM
you wish to connect to. Enter in this information and click the Connect
button.
Note: The default port number assigned to the KVM is 9000.
6.4 Web Browser and Non-Browser Remote Port Access
When accessing the KVM switch over IP, the connected computers can be
accessed using either Windows or Java applications. Regardless of which
application you use, or whether you log in via browser or AP client, operation
of the KVM switch is the same, the only difference is in how you login and
connect to the KVM. When logging in via the AP Windows and Java clients,
you are brought directly to the connected computers and the Remote OSD
is displayed. When logging in via web browser, you are brought to the Web
Management Interface, which includes Windows Client and Java Applet
applications for accessing the connected computers. Those who login using
Internet Explorer will be able to access both the Windows Client and Java
Applet, whereas users who login using another browser only have access to
the Java Applet. Once logged into the web interface via browser, click on the
Windows Client or Java Applet icon to open the applications and access the
connected computers. The same as with the AP clients, once the Windows
Client and Java Applet are opened, the screen of the first connected
computer on the installation that you have access to is displayed, as well as
the Remote OSD.
Note: The Java applet requires that the Java Runtime Environment (JRE) be installed
on your computer. The JRE is available for free download from the Java web site
(http://java.com).
13
6. KVM Operation
(continued)
6.4.1 Port Access via Remote OSD
The remote OSD displays the ports and KVM stations in the installation in a tree format. KVM stations are displayed with a +/- sign next to them, which when
clicked will display or hide the ports on that KVM. To access a port in the installation, you can double-click on the desired port or use the [ ] and [ ] keys to
highlight it and hit the [Enter] key.
6.4.2 Port Access via Remote OSD Toolbar
In addition to the remote OSD, a remote OSD toolbar is provided for greater control of the connected ports. The remote OSD toolbar contains icons that when
clicked allow you to quickly switch between ports, start an auto scan or invoke panel array mode.
• To open the remote OSD toolbar, hit the [Scroll Lock] key twice. The OSD hotkey can be changed from [Scroll Lock] to [Ctrl] in the Configuration page of
the remote OSD (see the Remote OSD Configuration Tab section in the Owner’s Manual for details).
• When the remote OSD toolbar is opened, ordinary keyboard and mouse functionality is suspended. The mouse functionality will be limited to the remote
OSD toolbar only. The keyboard functionality will be limited to the hotkey commands mentioned below and the [Ctrl], [Alt], [Delete] command for the local
computer. Pressing the [Esc] key will close the remote OSD toolbar.
• When the remote OSD toolbar is opened, you can hit the [Scroll Lock] key once more to open the remote OSD. When the OSD toolbar is not opened,
hitting the [Scroll Lock] key three times will open the remote OSD.
• When the remote OSD toolbar is opened, pressing the [
] key will skip to the first accessible port prior to the currently selected port.
• When the remote OSD toolbar is opened, pressing the [
] key will skip to the first accessible port after the currently selected port.
• When the remote OSD toolbar is opened, pressing the [ ] key will skip to the first accessible port in the entire installation.
• When the remote OSD toolbar is opened, pressing the [ ] key will skip to the last accessible port in the entire installation.
This table describes the icons in the remote OSD toolbar:
Icon
Description
Icon
Description
Skips to the last accessible port in the KVM station prior to the
currently selected station.
Skips to the last accessible port in the entire installation.
Skips to the first accessible port in the KVM station after the
currently selected station.
Opens the remote OSD.
Skips to the first accessible port in the entire installation.
Invokes Panel Array Mode.
Skips to the first accessible port prior to the currently selected
port.
Closes the remote OSD toolbar.
Initiates an auto scan.
Closes out of the remote session.
Skips to the first accessible port after the currently selected
port.
14
6. KVM Operation
(continued)
6.4.3 Mouse Synchronization
When accessing connected computers over IP, there are two mouse pointers; one for the local computer accessing the KVM and one for the remote computer
connected to the KVM. When remotely accessing computers connected to the KVM switch, a Video Auto Sync is performed, at which time the local and
remote mouse pointers are automatically aligned. If these two mouse pointers do not align properly, or if the response time is slow and choppy, there are a
number of methods to get them synced and working properly. Before trying any mouse synchronization procedures, it is always a good idea to ensure that
you go to your Mouse Properties Settings and set them according to the instructions below. The Mouse Properties Settings should be set on the computers
attached to the KVM Switch, not the computer you are using to access it.
Windows
Note: In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with your Windows operating system. If you have a third party driver
installed—such as one supplied by the mouse manufacturer—you must remove it.
Windows 2000:
1. Open the Mouse Properties dialog box (Control Panel
Mouse Properties).
Windows XP / Server 2003 / Vista / 7:
Mouse
1. Open the Mouse Properties dialog box (Control Panel
Mouse).
2. Click the Pointer Options tab.
2. Click the Motion tab.
3. Set the mouse speed to the middle position (6 units in from the left).
3. Set the mouse speed to the middle position (6 units in from the left).
4. Disable Enhance Pointer Precision.
4. Set the mouse acceleration to None.
Windows ME:
• Set the mouse speed to the middle position and disable mouse acceleration. (Click the Advanced button to get the dialog box for this).
Windows NT / Windows 98 / Windows 95:
• Set the mouse speed to the slowest position.
Sun / Linux
Open a terminal session and issue the following command:
Sun: xset m 1Linux: xset m 0
Mouse Synchronization Procedures
If you are having syncing problems after adjusting the mouse properties of the connected computer, try the following methods to help synchronize the local
and remote mouse pointers:
Note: Mouse synchronization may require several seconds to take effect. Wait 15 to 30 seconds to ensure that the mouse has had enough time to sync.
• Perform a Video Auto Sync by clicking on the Video Auto Sync icon in the control panel; or, by opening up the Video Settings screen and clicking on the Auto
Sync button. In most cases, the local and remote mouse pointers will automatically align following the Video Auto Sync.
• Move the mouse pointer into all four corners of the screen (in any order).
• Invoke the Adjust Mouse hotkey command (see the Remote Control Panel section in the Owner’s Manual for details). This hotkey command defaults at
[Alt], [M], and will bring the local and remote mouse pointers together.
• If mouse and keyboard response time is slow and choppy, adjusting the video settings can help. The less data that is being sent over the network, the
faster the mouse and keyboard response time. In particular, adjustment of the Quality and Color Depth Control settings in the Video Settings screen can
help decrease the amount of data being transferred.
• Go to the Display Settings in the computer connected to the KVM and decrease the Screen Resolution and Color Quality settings.
15
7. Warranty & Product Registration
3-YEAR LIMITED WARRANTY
TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of three (3) years from the date of initial purchase. TRIPP LITE’s obligation
under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain service under this warranty, you must obtain a Returned Material
Authorization (RMA) number from TRIPP LITE or an authorized TRIPP LITE service center. Products must be returned to TRIPP LITE or an authorized TRIPP LITE service center with
transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty does not apply
to equipment which has been damaged by accident, negligence or misapplication or has been altered or modified in any way. EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or
exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser. EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE
BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE. Specifically, TRIPP LITE is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs
of substitutes, claims by third parties, or otherwise.
PRODUCT REGISTRATION
Visit www.tripplite.com/warranty today to register your new Tripp Lite product. You’ll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
FCC Notice, Class A
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. The user must use shielded
cables and connectors with this equipment. Any changes or modifications to this equipment not expressly approved by Tripp Lite could void the user’s authority to operate this
equipment.
WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when customers buy new electrical and electronic equipment from
Tripp Lite they are entitled to:
• Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on the country)
• Send the new equipment back for recycling when this ultimately becomes waste
Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice.
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
16
17-10-477 93-237A_RevC
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